N0086

N–0086 Sub.
Code
205412/
205512/
205612/
205712/
205812
COMMON FOR M.B.A. (G)/FM/LM/T/HRM DEGREE

EXAMINATION, MAY 2022 &DEC.2022
ONLINE PROGRAMME EXAMINATIONS
First Semester
ORGANISATIONAL BEHAVIOUR
(CBCS – 2020 onwards)
Time : 2 Hours Maximum : 75 Marks
Part A (33 × 1 = 33)

Answer all the questions.
1. Hawthorne studies is related to which stage of the

organizational behavior evolution?
(a) industrial revolution
(b) scientific management
(c) organizational behavior
(d) human relations movement
2. Forces affecting organizational behavior are

(a) people
(b) environment
(c) technology
(d) all of the above
3. In present content, challenges for organizational behavior
are ________.
(a) employee expection
(b) workforce diversity
(c) globalization
(d) all of the above
4. The _______ theory states a manager’s choice of

organizational structures and control systems depends on
characteristics of the external environment
(a) mechanistic
(b) management science
(c) organic
(d) contingency
5. Organizational commitment is defined as __________

(a) the degree to which an employee identifies with the
organization they work for and its goals
(b) an employee’s belief that the organization they work
for will go to considerable lengths
(c) the degree to which an employee’s sense of
fulfillment and self-worth is related to their job
(d) the degree to which an employee believes their work
imparts their organization
6. Which of the following is not part of the definition of

attitudes?
(a) learned
(b) inherited
(c) relating to some attitude object as act
(d) having an evaluative dimension
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7. Which of the following is not a contributing discipline of
OB?
(a) anthropology
(b) psychology
(c) physiology
(d) sociology
8. Work attitudes can be reflected in an organization

through
(a) job satisfaction
(b) organizational commitment
(c) both (a) and (b)
(d) none of the above
9. A program that asks managers to reconsider how work

would be done and the organization structured if they
were starting to develop the company from the beginning
is
(a) Reengineering
(b) MBO
(c) TQM
(d) Diversity training
10. Behaviors and attitudes can best be predicted by knowing

(a) a person is belief
(b) social norms that influence a person intention
(c) a person’s value
(d) (a) and (c)
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11. Factors related to person characteristics which affect
perception include all of the following except
(a) values and attitudes
(b) needs and motives
(c) beliefs and culture
(d) human behavior
12. Factors that determine job satisfaction include all of the

following except
(a) fairness
(b) discrepancy
(c) disposition
(d) high pay
13. An informed group is characterized by the

(a) stipulation of expected behaviours by the
organization
(b) predetermined designation of tasks of members
(c) pursuit of particular organizational goals
(d) fulfillment of the need for social content
14. In the context of the social identify theory, people have

–––––––––– to the failure or success of group members.
(a) angry reactions
(b) lack of empathy or prie
(c) emotional withdrawal
(d) emotional reactions
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15. ______ is when we connect with others because of our
roles
(a) collective identification
(b) schadenfrende
(c) relational identification
(d) informal group identification
16. ________ power is based on identification with a person

who has desirable resources or personal traits
(a) coercive (b) legitimate
(c) referent (d) expert
17. –––––––––– power is influence wielded as result of

proficiency, special skill or knowledge
(a) legitimate (b) reward
(c) referent (d) expert
18. The three basic power relationship to ensure success are

––––––––––.
(a) upward, downward and lateral
(b) upward, downward and oblique
(c) upward, lateral and oblique
(d) downward, lateral and external
19. Negotiating the interpretation of a vision contract is an

example of________
(a) organizational politics
(b) lateral relations
(c) an approval relationship
(d) an ending leakage
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20. A known OD conceptualize has identified prime
responsibilities of OD, consultant the initiator’s name is
(a) Taylor
(b) Ishikawer
(c) Posovasky
(d) Argyris
21. Which of the following is not a conflict resolution

technique?
(a) appointing a devits advocate
(b) authoritative command
(c) subordinate goals
(d) avoidare
22. An interpersonal conflicts in which no participant is

aware of the divergence of goals, needs or interests is
known as ––––––––––.
(a) latent conflict
(b) false conflict
(c) cause of action
(d) none of the given options
23. A situation involving actual incompatibility of needs,

interests of goals is defined as ––––––––––.
(a) false conflict
(b) true conflict
(c) vertical conflict
(d) both true and vertical conflict
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24. The formal authority and control system are reduced, the
–––––––––– provided by a strong culture that everyone is
painted in the same direction.
(a) rules and regulations
(b) shared meaning
(c) rituals
(d) socialization
25. A strong culture should increase employee loyalty
because it result in ––––––––––.
(a) a highly centralized organization
(b) narrow spans of control
(c) cohesiveness and organizational commitment
(d) a highly formalized organization
26. Organizational climate is based on the –––––––––– of
members towards the organizations
(a) perceptions (b) loyalty
(c) commitment (d) all of the above
27. Intrapersonal communications
(a) Entails communication with another person
(b) denotes communication with its one’s self that
necessarily involves the processes of thinking and
feeling
(c) Is a process in which individuals connect with
themselves either consciously or subconsciously
(d) Both (b) and (c) only
28. In an organization, which of these is not a type of
communication?
(a) downward (b) upward
(c) curve (d) horizontal
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29. Any business house is concerned with communication
(a) external (b) dumb
(c) deaf (d) blind
30. Which of the following is/are the overall activity(s) to

ensure the change is successful?
(a) change management
(b) executive management
(c) board governance
(d) none of these
31. Cultural homogeneity refers to

(a) cross-cultural movements
(b) inter-cultural movements
(c) adaptations to the local culture
(d) cultural uniformity
32. Organization development is a planned process of change

through the utilization of
(a) behavioural science technologies
(b) money
(c) machinery
(d) human
33. –––––––––– is/are the major stem in OD

(a) the emergence of action research
(b) the evolution of the tavistock sociocinical
approaches
(c) both (a) and (b)
(d) none of the above
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Part B (7 × 6 = 42)
Answer all questions, choosing either (a) or (b).
34. (a) Define organizational behavior. Explain the

elements of organizational behavior.
Or
(b) Analyse the significance of organizational
commitment.
35. (a) Discuss the relationship between attitude, behavior

and consistency.
Or
(b) Discuss the causes of human behavior.
36. (a) Write a detailed note on theories of group

formation.
Or
(b) Explain the basic sources of leadership power.
37. (a) Analyse the impact of organizational politics.
Or
(b) Discuss the strategies for encouraging constructive
conflict.
38. (a) Explain the factors affecting organizational

effectiveness.
Or
(b) Explain the theories of organizational culture.
39. (a) Explain the essential elements of communication.
Or
(b) Briefly mention the levels of change
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40. (a) Why is it necessary to understand cultural
differences to operate at a global level?
Or
(b) Explain the process of organizational development.
————————
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N–0086 Sub.

COMMON FOR M.B.A. (G)/FM/LM/T/HRM DEGREE

ONLINE PROGRAMME EXAMINATIONS

(CBCS – 2020 onwards)

Time : 2 Hours Maximum : 75 Marks

Part A (33 × 1 = 33)

1. Hawthorne studies is related to which stage of the

2. Forces affecting organizational behavior are

4. The _______ theory states a manager’s choice of

5. Organizational commitment is defined as __________

6. Which of the following is not part of the definition of

8. Work attitudes can be reflected in an organization

9. A program that asks managers to reconsider how work

10. Behaviors and attitudes can best be predicted by knowing

12. Factors that determine job satisfaction include all of the

13. An informed group is characterized by the

14. In the context of the social identify theory, people have

16. ________ power is based on identification with a person

17. –––––––––– power is influence wielded as result of

18. The three basic power relationship to ensure success are

19. Negotiating the interpretation of a vision contract is an

21. Which of the following is not a conflict resolution

22. An interpersonal conflicts in which no participant is

23. A situation involving actual incompatibility of needs,

30. Which of the following is/are the overall activity(s) to

31. Cultural homogeneity refers to

32. Organization development is a planned process of change

33. –––––––––– is/are the major stem in OD

Answer all questions, choosing either (a) or (b).

34. (a) Define organizational behavior. Explain the

35. (a) Discuss the relationship between attitude, behavior

36. (a) Write a detailed note on theories of group

37. (a) Analyse the impact of organizational politics.

38. (a) Explain the factors affecting organizational

39. (a) Explain the essential elements of communication.

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