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    Gemba Walk

    Uploaded by

    Sebastián Giraldo Gallego
    This document provides a template for conducting a Gemba walk to identify and solve problems in a process. The template guides the user through the phases of observing the current process (GO & SEE), analyzing the root causes of any issues (THINK), and developing and implementing solutions (DO). Key elements include documenting the problem description and metrics affected, categorizing the problem type, identifying interim fixes, using tools like 5Whys to determine root causes, establishing goals and expected benefits, developing and testing solutions, and planning follow-up actions to prevent recurrence.

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    Gemba Walk

    Uploaded by

    Sebastián Giraldo Gallego
    28 views1 page
    This document provides a template for conducting a Gemba walk to identify and solve problems in a process. The template guides the user through the phases of observing the current process (GO & SEE), analyzing the root causes of any issues (THINK), and developing and implementing solutions (DO). Key elements include documenting the problem description and metrics affected, categorizing the problem type, identifying interim fixes, using tools like 5Whys to determine root causes, establishing goals and expected benefits, developing and testing solutions, and planning follow-up actions to prevent recurrence.

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    This document provides a template for conducting a Gemba walk to identify and solve problems in a process. The template guides the user through the phases of observing the current process (GO & SEE), analyzing the root causes of any issues (THINK), and developing and implementing solutions (DO). Key elements include documenting the problem description and metrics affected, categorizing the problem type, identifying interim fixes, using tools like 5Whys to determine root causes, establishing goals and expected benefits, developing and testing solutions, and planning follow-up actions to prevent recurrence.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    28 views1 page

    Gemba Walk

    Uploaded by

    Sebastián Giraldo Gallego
    This document provides a template for conducting a Gemba walk to identify and solve problems in a process. The template guides the user through the phases of observing the current process (GO & SEE), analyzing the root causes of any issues (THINK), and developing and implementing solutions (DO). Key elements include documenting the problem description and metrics affected, categorizing the problem type, identifying interim fixes, using tools like 5Whys to determine root causes, establishing goals and expected benefits, developing and testing solutions, and planning follow-up actions to prevent recurrence.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
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    Area: Observer:

    Gemba Walk (Go See Think and Do) Process: Date:

    GO & SEE
    Problem description - And what metrics are being affected by the problem? Process illustration - Using a process map, flowchart, spaghetti diagram, etc.

    Problem category
    Quality Waste
    Cost Health and safety
    Delivery Customer satisfaction
    Efficiency Other - Describe below

    Interim corrective actions and quick wins


    What? Who? When? Status

    THINK
    5W1H - Scoping and focusing the problem Cause and effect - Brainstorming and prioritizing possible causes
    What? Where? When? Who? Which? How often?

    [ ]
    Problem statement Goal statement

    5 Whys - Drilling down to the root causes (Circle the verified root causes)
    Possible cause Why? Why? Why? Why? Why?
    Expected benefits Key metrics

    Cause analysis summary - Root cause statement Addressing this cause(s) will solve
    the problem permanently?

    DO
    Solution description - Including brainstorming and evaluating possible countermeasures Result summary - Including results of key metrics

    Start date Estimated completion date Target achieved? Result verified?

    Corrective actions - A workable plan to implement the countermeasures Controls required & follow-up actions - SOPs, OPLs, audits, training, replicate improvement, etc.
    What? Who? When? Status What? Who? When? Status

    Continuous Improvement Toolkit . www.citoolkit.com

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