PowerVault ML6000
PowerVault ML6000
PowerVault ML6000
Welcome
The ML6000 Training Course prepares you to implement, configure, and troubleshoot the ML6000 tape library.
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Getting Started
The following sections provide information to help you effectively use this training material.
This course is designed to be completed in the order in which the topics are presented. However, refresher training can be accomplished in any desired order.
Important Symbols
The following symbols are used to emphasize important notations in this material:
A NOTE indicates important information that helps you make better use of your computer.
A WARNING indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
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Course Introduction
The PowerVault ML6000 tape library automates the retrieval, storage, and management of tape cartridges without user intervention. It is another of Dell’s growing
number of intelligent libraries, which offers advanced management features and reliability.
The PowerVault ML6000 is offered as a 5 unit (5U), 14U, 23U, 32U, or 41U library. You can add an Expansion Module(s) to an existing 5U or larger library
configuration up to a maximum 41U configuration. This expansion provides additional storage and I/E station capacity as well as the option for more tape drives.
Goal
This training course prepares you to accurately and efficiently install, configure, and troubleshoot the PowerVault ML6000.
Objectives
Given the information from this course and the available tools, you will be able to:
1. Install and configure the PowerVault ML6000 and all new components delivered with it.
2. Identify all PowerVault ML6000 components complete with their usage and function.
3. Install the systems management tools used to diagnose issues with the PowerVault ML6000 hardware.
4. Disassemble and reassemble all PowerVault ML6000 field-replaceable units (FRUs).
5. Disassemble and reassemble all PowerVault ML6000 customer-replaceable units (CRUs).
Delivery Format
This curriculum is designed to be delivered by an instructor in a classroom setting. Each section of the material covered by the instructor is followed by hands-on
practical exercises for which worked examples of the solutions are typically provided.
Prerequisites
TBU Advancement class or equivalent
The following features were added in Release 1.1 of the PowerVault ML6000.
23U Library Fully configured 23U version of the library at point of sale.
9U Expansion Module Customers with a 5U can expand to 14U, and customers with a 14U can expand to a 23U. Note this expansion is NOT customer
installable and will require a f/w upgrade for each expansion except from a 5U to a 14U.
New License Keys Customers who expand to 23U will be required to add another license to enable the slots.
Partition Modification The ability to change existing library partitions (add drives, add slots, add target servers) without the need to delete existing partitions
and start from scratch.
4G Fibre Channel Tape The Fibre Channel drives are now faster.
Drives
RoHS Compliance All ML6000's shipped after the release of Hogfish™ 1.1 will be 100% RoHS compliant.
Zero Mailbox Slots The library can be configured with zero slots for I/E mailbox. In addition the mailbox slot count will be customer configurable.
Decreased Boot Time New firmware released with 1.1 reduces the boot time on the library to about 8 minutes.
Drive Serial Number The new ability to spoof drive serial numbers makes drive replacement less intrusive to the backup software.
Addressing
Expires 7/23/2014 9:11:31 AM Release 1.1 Overview This document is Dell Confidential
The following features were added in Release 1.2 of the PowerVault ML6000.
41U Library Up to fully configured 41U version of the library at point of sale.
9U Expansion Module Customers with a ML6010, ML6020, or ML6030 can expand up to 41U. Note this expansion is NOT customer installable and
will require a f/w upgrade for each expansion except from a 5U to a 14U.
New License Keys Customers who expand to 41U will be required to add another license to enable the slots.
Added support for the The library now supports Lightweight Directory Access Protocol (LDAP). Enabling LDAP at the library allows existing user
Lightweight Directory Access accounts residing on an LDAP server to be integrated into the library's current user account management subsystem.
Protocol (LDAP)
Added support for the Network The library now supports the Network Time Protocol (NTP). NTP allows you to synchronize the library date and time with other
Time Protocol (NTP) components in your IT infrastructure.
Up to eighteen local user The library can now manage up to 18 local user accounts (user or administrator or both), including the default administrative
accounts account. A maximum of 18 user sessions can be active at one time. The same user can be logged on from multiple locations.
Up to eighteen partitions The maximum number of partitions that can be created is equal to the number of drives in the library. The new 41U ML6000
library configuration holds up to 18 drives and therefore supports a maximum of 18 partitions.
Support for Domain Name You can now specify optional primary and secondary Domain Name System (DNS) servers as part of the library network
System (DNS) settings when DHCP is disabled and LDAP is enabled.
Added support for network After the initial configuration, administrator users can now configure library network settings from the operator panel and the
modifications from the Web Web client interface.
Client
Testing Trap Registation Administrative users can use the Trap Registration tab on the operator panel Network Management screen to manually
register the IP addresses and port numbers of external applications to enable them to receive SNMP traps from the library.
After registering the IP addresses, you can now perform a test to verify that the traps are received by all applications.
Added support for Administrative users can now disable the Assign IE screen that appears by default whenever you insert cartridges into the I/E
disabling/enabling manual station. The Assign IE screen prompts you to assign the cartridges to a specific partition or to the system partition. When
cartridge assignment manual cartridge assignment is disabled, the cartridges in the I/E station are visible to all partitions, as well as the system
partition, and can be used by any partition.
Improved snapshot handling for Improved snapshot handling for RAS ticket notifications. All RAS ticket e-mail notifications include an attached library snapshot,
RAS ticket notifications but now with a few exceptions. Certain RAS tickets generated by tape alerts will produce e-mail notifications that do not include
library snapshots. These RAS tickets include:
T035
T036
T037
T038
T039
T040
T041
T045
T046
T047
T048
T049
T050
T051
T052
The following features are added in Release 1.3 of the PowerVault ML6000.
Feature Description
41U Library Up to fully configured 41U version of the library and increased storage capacity of 402 slots.
LTO-4 drives Supports LTO-4 drives with SAS and FC connectivity as well as LTO-3 drives with SCSI and FC connectivity.
FC I/O blades Supports FC I/O blades with accompanying I/O fan blades, with a maximum of two FC I/O blade assemblies in any Expansion Module and up
to four FC I/O blade assemblies in a maximum (41U) configuration.
Expanded Expanded software menu options, many of which will be available via the Web client as well as the operator panel, such as changing network
software menu settings.
options
ML6000 Report Library's IP address and robot's readiness state listed on the About ML6000 Report screen.
screen
Expanded user Expanded user accounts on library to 18 total, including the default administrative user.
accounts
Change various Can change various tape drive parameters, such as loop ID, topology connections, and interface speed.
tape drive
parameters
I/O blade status Can change I/O blade status and settings.
Diagnostic testing Added diagnostic testing through the new Installation and Verification Test (IVT) and Library Demo.
IVT logs IVT logs can be e-mailed to Technical Support for interpretation and assistance in troubleshooting.
Library snapshot Admin users can elect to save library snapshot in readable, ASCII format to save and read prior to e-mailing for Tech Support.
in ASCII
Cable Cable management kit provided to harness and manage FC, Ethernet, and power cables.
management kit
The 1.3.1 release of the MD3000 adds IPv6 support. This has changed the following web interface options.
Email Accounts
Network Management
Reports
With the 1.3.1 release of the ML6000 you have the following new/updated options:
IPv4 Only
IPv4 & IPv6 Dual Stack
SNMP
LDAP
SMTP
NOTE:
This release does not support IPsec.
IPv6 Training
For IPv6 training content, please refer to the IPv6 Training Website.
Known Issues
DF167085: Hogfish allows user to access RMU using static IPv6 even you disabled it.
DF167089: No IPv6 settings are available in the Network Report via RMU.
Release 1.4 for the ML6000 adds hardware encryption functionality when using LTO4 tape drives. Release 1.8 adds the LTO-5 tape drive, which also supports
hardware encryption. The license corresponds to the size of your library. If you purchase Dell EKM for a particular size library and later expand the library, you
must purchase an additional license at that time. Your new license key contains the entire license corresponding to your expanded library size. The new license key
replaces your current license key.
Dell_EKM_TechSheet_Final_PreTranslation.pdf
IPv6 APL (second phase): Allows Dell to be added to the US government list of approved vendor for being IPV compliant. Phase 1 launched September 7th.
NOTE:
With the 1.5 release firmware, some functions that previously were available on both the Operator Panel and the Web client are no longer available
on the operator panel and instead can only be accessed from the Web client. Some items have changed location in the interface.
See the "Changes in the Operator Panel and Web Client" section on page 16 of the 1.5 release user guide addendum for a full list of changes.
TechSheet_PVML6000_UGAddendum_DRAFT_05-05-08.pdf
NOTE:
Advanced Reporting has been pushed out and will be available with the 1.6 release.
Advanced Reporting
Advanced Reporting is a new, licensable feature that provides the following reports that you can configure for viewing and analysis:
Drive Resource Utilization Report - Provides tape drive usage information, showing you which tape drives are working at optimum capacity and which are
under-utilized. This can help you allocate your tape drive resources properly.
Media Integrity Analysis Report - Provides TapeAlert count for various combinations of tape drives, tape cartridges, and TapeAlert flags. This can help you
determine if a problem is due to a specific tape drive or tape cartridge.
The Advanced Reporting license applies to your entire library, regardless of library size. This means you only need to purchase the license once. If you increase the
size of your library, your existing license applies to your new library configuration.
520G Firmware
The 520G firmware is part of the ML6000 1.6 release. This firmware release supports both Model 1 and Model 2 robots. The full release notes are documented
below.
November 2008
These release notes document the 520G.GS003 release of the Dell PowerVault ML6000 Tape Library firmware. These release notes provide information on
new functionality, tape drive compatibility, problems resolved, and the current known issues. This document is organized into following sections:
New Functionality
Component Firmware
General Usage Notes
Problems Resolved
Known Issues
Firmware Versions
Documentation
Contacting Dell
New Functionality
The Dell PowerVault ML6000 Tape Library 520G.GS003 firmware has the following new functionality:
Library Diagnostics — The library Web client now contains a Diagnostics menu which allows administrative users to perform component-level
tests, some of which were formerly available only to Service. These tests include drive diagnostics, robotics diagnostics, and EKM Path Diagnostics
(if EKM is a licensed feature on your library). To access the Diagnostics menu, select Tools > Diagnostics.
Advanced Reporting — Advanced Reporting is a licensable feature that provides Drive Resource Utilization and Media Integrity Analysis reporting
capabilities. The reports can help you allocate your tape drive resources and determine where problems reside. See the User's Guide or the online
help for detailed information and instructions.
Capacity on Demand (COD) Slot Count Increase — The number of pre-activated slots has increased by 5 slots. Depending on your library
configuration, the additional slots may or may not not be available for use.
Ethernet Port Settings — A new setting has been added to the operator panel. The Setup > Network Mgmt > Port settings function allows you
to configure the autonegotiate mode, speed, and duplex parameters on the Ethernet port.
Component Firmware
New tape drive firmware is part of this release. The following component firmware has been qualified with the 520G.GS003 firmware:
Tape Drives:
IBM LTO-3 (SCSI): 85P8
IBM LTO-3 (Fibre): 85P8
IBM LTO-4 (SAS): 85V1*
IBM LTO-4 (Fibre): 85V1*
* Note: Due to security features, you cannot downgrade the IBM LTO-4 drive code 82FB or later to previous code levels without following specific
instructions. If you must downgrade, contact Dell Technical Support for assistance.
Library Configuration Changes Upon Downgrade — (STANDING ISSUE) After a firmware downgrade, library configuration (partition names, slot
counts, I/E station slot count, etc.) may change. With each successive firmware release, new features are supported and represented in the current
configuration file that may not be backward-compatible to previous releases. A necessary part of firmware downgrade is to automatically reset the
unit to default configuration. The library must be reconfigured to the user-defined settings when the firmware downgrade is complete.
Internet Explorer 6 Menu Issue — (STANDING ISSUE) Web user interface drop-down menus may be overlapped by form controls such as drop-
down selection boxes when using Internet Explorer 6.x. This issue only occurs with Internet Explorer 6.x, where form controls like drop-down
selection boxes are always placed on the top layer of the browser. When ML6000 drop-down menus are brought up during menu selection, these
form controls may be placed over the menu. The result is the form control drop-down boxes cover a portion of the drop-down menu. This issue may
be resolved in Internet Explorer version 6 if the browser window is set to the recommended size (full screen). This issue is corrected in Internet
Explorer version 7.x, and Firefox does not show this issue.
Internet Explorer 7 Security Message — Internet Explorer version 7 displays an informational message stating that the certificate issued by the
library is not from a trusted source. This is normal behavior and does not affect library function. The library issues certificates based on local network
data and is not a typical Web site that would be issued a certificate by a trusted source for public access via SSL. Accept the warning and continue.
Closing the Internet Browser — Log out of the library before closing the Internet browser window when you are using the Web client. If you do not
log out, the session will remain open.
Internet Browser "Back" Button — (STANDING ISSUE) The library Web client does not support using the Internet browser "back" buttons.
Instead, use the Back and Cancel buttons provided in the user interface.
Downgrading Library Firmware (CR 67813 and CR 67919) — If you are running firmware code level 400G or later and your library has Fibre
Channel (FC) I/O blades installed, you cannot downgrade to level 320G or earlier version of code, because the earlier versions do not support FC
I/O blades.
SAS Host Bus Adapter and Host Bus Adapter Drivers — SAS host bus adapter and drivers (combined) must support SAS standard 1.1 or
higher.
Library Service Utility — You must run the Library Service Utility prior to upgrading firmware if you are currently running firmware version
320G.GS004 or 400G.GS006.
Operator Panel Signals Intervention Required — The operator panel lights up (screen saver turns off) if intervention is required. The operator
panel lights up following an import of tapes into the I/E station so that the operator sees the prompt to assign tapes to a partition.
Configuring FC Host Port Failover — The current feature implementation does not support arbitrated loop or target/initiator mode. Also, ports on
the 4 Gb FC I/O blade used for failover must connect to the same SAN fabric.
Library SNMP Support — The library supports SNMP v1, v2c, and v3. SNMP traps are only reported in v1 as defined by RFC 1157. The timeout
for all SNMP requests to the library must be at 10 seconds or greater (command line parameter -t).
Kerberos Limitation Issue — (STANDING ISSUE) When setting up the library to use Kerberos remote authentication, an error is generated if you
try to use the IPv6 address for the KDC (AD Server) field. Instead of using the IPv6 address, use the fully qualified domain name (FQDN).
Running the Installation & Verification Test (IVT) — (STANDING ISSUE) IVT is optimized for library firmware versions 520G and above and
libraries built after July 1, 2008 (serial numbers with last four digits 8602 and above).
If your library was built on or before July 1, 2008, and you are running firmware version 520G or above, you will not be able to run the IVT
test, even though the selection is available.
If your library was built on or before July 1, 2008, and you are running firmware version 500G or below, you can run the test, but it is not
recommended because it may produce erroneous results.
ML6000 Persistent Device Naming - Version 6.1.6.2 and later versions of the device driver have an option for enforcing file names for tape drives
that will persist across reboots of the operating system. For example, if your tape drive has the name \\.\tape3 and the persistent naming option is
used, then \\.\tape3 will be reserved for use by that device after an operating system reboot.
To take advantage of this feature, place a DWORD value in the registry called PersistentNaming and assign it a value 1 at:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ibmtp2k3
Please note: Always backup your system and registry before performing any registry operations.
Problems Resolved
The following problems have been resolved in Dell PowerVault ML6000 Tape Library 520G.GS003 firmware:
Issue 1 — CR 16294
Description
No RAS ticket is generated if the passive Fibre Channel port in a host port failover configuration goes offline, leaving the connection between a host
and the I/O blade vulnerable if the primary port fails.
Solution
The library generates RAS ticket T140 when this issue occurs.
Issue 2 — CR 16525
Description
When AutoClean is configured, the system does not provide an indication that the cleanings are actually occurring.
Solution
Cleaning tape usage is now listed in the cleaning log (Reports > Log Viewer > Cleaning Log). The last number on each line indicates the number
of times the cleaning cartridge was loaded into a tape drive for cleaning.
Description
If multiple users attempt to capture a snapshot at the same time, the snapshot may not be attached when sent via e-mail or it may not be accessible
when downloaded.
Solution
System returns error dialog to second user.
Description
The library does not provide information on which EKM server is active other than RAS tickets during a failover. This method would be unreliable if a
RAS ticket is resolved and user cannot determine if the primary EKM server has been resolved or if the seondary is still active.
Solution
The EKM Partition page now indicates whether an EKM server failed over (Setup > Encryption > Partition Configuration).
Description
The library is unable to send e-mail to the SMTP server if the library’s internal network matches SMTP server’s network.
Solution
An error dialog now appears alerting you to the issue and telling you how to resolve it.
Issue 6 — CR 19774
Description
Fibre Channel I/O blade Host Mapping/Management settings were not restored via the restore configuration feature (Tools > Save/Restore
Configuration > Restore System Configuration).
Solution
Fixed. Settings are now restored.
Known Issues
Dell PowerVault ML6000 Tape Library 520G.GS003 firmware has the following known issues:
Description
Working with RAS tickets while the library is performing an inventory may result in inventory discrepancies, such as missing tape cartridges.
Workaround
Perform an inventory again (open and close any main door). Allow the library to complete its inventory before interacting with RAS tickets on the
local operator panel or on the Web client.
Issue 2 — CR 16724
Description
Creating, modifying, and deleting partitions while the library is scanning/performing inventory may result in inventory discrepancies, such as missing
tape cartridges.
Workaround
Do not create, modify, or delete partitions while the library is performing an inventory. If one or more partitions are created, modified, or deleted
during inventory, perform an inventory again (open and close any main door). Allow the library to complete its inventory before creating, modifying,
or deleting partitions on the local operator panel or on the Web client.
Description
When Fibre Channel port two is selected to be the active port in a host port failover configuration, the active port can switch to the default setting,
port one, following a reboot.
Workaround
Reconfigure the host port failover settings so that the intended port is the active port.
Issue 4 — CR 16658
Description
When cleaning an LTO-4 tape drive using application-managed cleaning (not library-managed cleaning), cleaning cartridges that have “L1” on the
barcode label are not mounted into the tape drive.
Workaround
When cleaning an LTO-4 tape drive using application-managed cleaning, use a universal cleaning cartridge that does not have “L1” on the barcode
label. If the barcode label contains “L1”, the cleaning operation will be rejected
Issue 5 — CR 19299
Description
If you set the time and the time zone at the same time, the actual time reported by the library may be incorrect (it may be an hour off from the actual
time).
Workaround
Reset the time again (without resetting the time zone).
Description
Unreadable cartridge barcode labels can restart the library during a move. This problem occurs when a tape cartridge in the library has a barcode
label that is unreadable (smudged, scraped, upside-down in top slot of library, etc.) but the library previously recognized the cartridge, either through
a successful scan, a touch teach, or the drive reported the cartridge. The library restarts after completing the move but before notification that the
move complete is returned to the host application. This may occur in the following circumstances:
The tape cartridge is moved into a tape drive;
The tape cartridge is moved to a storage cell of a partition where there are less than two empty slots in the storage area; or
The cartridge is moved to the I/E station(s) where there are less than two empty slots.
Workaround
Make sure your cartridge barcode labels are readable. Make sure barcode labels are right-side up in the top slots of the library. Make sure your
scratch cartridge barcode label is readable when running demo or diagnostics tests. If the problem occurs, perform a “move media“command from
the Web client or operator panel to move the cartridge from the last destination slot to the I/E station. Replace the barcode label on the cartridge and
import the cartridge back into the library.
Issue 7 — CR 20618
Description
Tapes that were assigned to a partition were in the I/E station during a firmware upgrade and lost their partition assignment.
Workaround
Make sure the I/E station is empty before performing a library firmware upgrade.
Description
Not all I/E station slots are available to all partitions. Tapes in these slots and assigned to a partition are seen by the library but may or may not be
seen by the partition.
Workaround
Make sure the I/E station is empty before performing a library firmware upgrade. To recover from t his error, empty the I/E stations, change the
number of I/E stations, then reset the number of I/E stations back to the number you want.
Firmware Versions
ML6000 Library Board Support Package Fibre-Channel I/O Blade
Release UDS Firmware
Firmware (BSP) Firmware
Documentation
Included on the Documentation and Training CD that is shipped with your library is a copy of the Dell PowerVault ML6000 Tape Library User's Guide and
the Dell PowerVault ML6000 Tape Library Getting Started Guide. Please also refer to Tech Sheets for this product available on http://www.dell.com .
Contacting Dell
To contact Dell electronically, you can access the following websites:
http://www.dell.com
http://support.dell.com (technical support)
For specific Web addresses and telephone numbers for your country, see the Contacting Dell chapter in the Dell PowerVault ML6000 Tape Library User's
Guide.
The Model 2 robotic system is not considered a �drop-in� replacement, leading to the Service decision to support Model 1 and Model 2 systems separately for the
life of the product. Additional factory-installed parts that support the Model 2 robotic system include the chassis floor pan (hatch) and the parking tab.
The Model 2 robotic system will begin shipping in early November, with "old-for-old", "new-for-new" field replacement. Separate Model 1 and Model 2
robotic system FRUs will be maintained throughout the life of the product.
Model 2 robotic system is a single FRU (entire robotic system including picker assembly and y motor assembly) as opposed to the Model 1 robot which has
separate picker and y-climber FRUs.
Replacement process for the Model 2 robotic system is virtually the same as for the Model 1 y-climber. The Maintenance Guide has been updated to cover
the Model 2 robot system.
Model 2 Robot
This page covers the following topics for the Model 2 robotic system:
NOTE:
The robotic system is the device that identifies and moves tape cartridges between storage slots, cleaning slots, I/E station slots, and tape drives.
The robotic system assembly is comprised of the picker assembly and the Y motor assembly. These assemblies function collectively to enable the
picker arm to grab media cartridges and move them into position along the X, Y, and Z motion axes.
During normal operation, the y-sliders keep the rollers spread apart for maximum robot stability. When accessing the bottom-most available cartridges, the y-sliders
contact the floor pan of the library, sliding upward to allow robot access to the lower storage slots.
The roller second from top stays within the y-rail when reaching the upper most storage locations, allowing access to the top storage locations in 23U and larger
configurations.
NOTE:
For a visual representation of available physical slots, refer to the following document:
ML6000SlotLicensing.pptx
Model 1 Robot, Pre-520G library Model 1 Robot, 520G and above Model 2 Robot, 520G and above
Library firmware library firmware library firmware
Configuration Slot Physically Accessible Slots Slot Physically Accessible Slots Slot Physically Accessible Slots
License (Storage+I/E) License (Storage+I/E) License (Storage+I/E)
5U 36 (base) 36 41 (base) 36 41 (base) 41
14U 82; 128 128 87; 133 128 87; 133 133
23U 174; 220 218 179; 225 218 179; 225 225
32U 266; 312 310 271; 317 310 271; 317 317
41U 358; 404 402 363; 409 402 363; 409 409
The Model 2 Robotic System provides access to five additional slots in all configurations.
The upper-most right-hand storage slots (columns 4 & 5) are now available for 23U and above configurations with the Model 2 robot.
The Library Configuration report shows which rows are not available based on robot installed.
Base slot license increased to 41 slots for all configurations with 520G and above library firmware. This is NOT dependent on robot type. The COD license page
reflects the base slot license change.
WARNING:
The new parking tab must be rotated towards the front of the chassis when not in use. If it is rotated away from the front of the chassis, it will block
the bottom tape slot that is next to it.
New parking tab prevents the y-sliders on the Model 2 robot from
extending below the Control Module during library configuration.
The new parking tab MUST be used with the Model 2 robot.
The new parking tab is compatible with either the Model 1 or Model 2
robot.
Advanced Reporting
CE TIP:
CAUTION:
The service login should never be given to the customer for any reason. If the service password is needed, then the technician should use WebEx or
send an onsite provider.
Username: service
Password: dell4you
Advanced Reporting is a new, licensable feature that provides the following reports that you can configure for viewing and analysis:
Drive Resource Utilization Report - Provides tape drive usage information, showing you which tape drives are working at optimum capacity and which are
under-utilized. This can help you allocate your tape drive resources properly.
Media Integrity Analysis Report - Provides TapeAlert count for various combinations of tape drives, tape cartridges, and TapeAlert flags. This can help you
determine if a problem is due to a specific tape drive or tape cartridge.
The Advanced Reporting license applies to your entire library, regardless of library size. This means you only need to purchase the license once. If you increase the
size of your library, your existing license applies to your new library configuration.
The following document provides instruction for usage of the Advanced Reporting feature.
At RTS this feature will be displayed on the PowerVault Tape Automation Feature Activation page.
Here are a couple of sample Drive Resource Utilization charts. Both provide a visual representation of how individual tape drives are performing, including tape
mounting time and data read from or written to cartridges in megabytes. Specific drive information is provided to help isolate a drive problem:
Module
Drive slot position
Physical serial number
Partition name for drive
Barcode of last tape cartridge used in drive
Grouping selection is done by a tape drive's physical serial number, a cartridge's barcode, or all. Sorting specifies how the data will be sorted, such as alphabetical
or last occurrence. Select the chart type (e.g., pie, line, bar), and select either Rollup or Trend for the report type. A rollup report (default) displays the number of
tape alerts for the combination of Grouping and Attributes you selected; whereas, trend shows the occurrence of tape alerts over time.
CE TIP:
Library users logged on with Service privileges have access to the End User Diagnostics functions even if they are not licensed on the library.
CAUTION:
The service login should never be given to the customer for any reason. If the service password is needed, then the technician should use WebEx or
send an onsite provider.
Username: service
Password: dell4you
Another new feature is End User Diagnostics. End User Diagnostics are available when the customer purchases the Advanced Reporting feature. These new tests
allow the end user to isolate potential library hardware related issues.
Robotics
Robotics Get/Put Test
Media Tests
The Drive Self Test and Read/Write tests require scratch media to be inserted in the top slot of the Import/Export station. These tests over-write data on the scratch
tape, and are aimed at testing tape drive function.
The Media Test is specifically targeted to verify functionality of suspect media as described. The suspect media will be over written during the test.
A brief explanation of each test is provided here and in the library online help.
NOTE:
To use all the features of Advanced Reporting, your library firmware must be at version 570G or higher. The latest firmware and installation
instructions are available on http://support.dell.com .
Media Security Log: This is an added "Advanced Reporting" enhancement which allows you to view a list of all media which has been completely
removed from the library (See details below).
Cleaning Media Utilization Updates is a UEFI pre-boot application: This application allows for utilization of a broader range of cleaning media barcodes
(See examples of barcodes below).
Firmware Issue Resolutions: The table below lists a variety of issues presented for resolution in the 1.7 Release, as well as actions taken to resolve each
issue.
Door Design Issue: New design to minimize field failures in the door(See image below).
SAS7 HBA Support : Added support for SAS7 architecture HBAs.
Fix I/E slot: - Firmware upgrade problem.
NOTE:
The log lists media that has been completely removed from the library. It does not list media that moves from one location to another within the
library.
You can configure the library to collect any or all of the following information. By default, the library collects nothing and the log is empty. You must select each item
you want the library to collect.
The log file contains the following information: Date and time of media removal; tape cartridge barcode; type of removal (expected or unexpected); slot location
coordinates (of the slot the cartridge is missing from); and slot type (I/E, storage, or cleaning).
When the log file reaches its maximum size, the oldest information is replaced as new information is added.
To configure what information gets tracked in the log file, select Setup > Notifications > Advanced Reporting > Media Security from the Web client.
To view, save, or e-mail the report from the library, select Reports > Log Viewer > Media Security Log from the Web client.
The former door design caused breakage issues due to inadequate spring strength and plastics material strength. A new door design has been implemented, with
increased spring tension and plastic material strength to reduce door breakage.
Assume a customer has a 14U library with 6 I/E slots and two partitions, Partition 1 with 50 storage and Partition 2 with 72. Upon firmware upgrade, the system will
have 18 I/E. Partition 1 will still have 50 storage and Partition 2 will have 60 storage slots. The new firmware release is 571G and this problem will still be apparent
upgrading to 571G. When a user upgrades from 571G to a newer firmware release, the issue is resolved.
New Functionality
Component Firmware
General Usage Notes
Problems Resolved
Known Issues
Documentation
Contacting Dell
Firmware Versions
New Functionality
The Dell PowerVault ML6000 Tape Library 571G.GS002 firmware has the following new functionality:
Media Security Notification - The Advanced Reporting license now provides access to a configurable Media Security Log that detects and records
media that is permanently removed from the library.
Library SNMP Support - The library supports SNMP v1, v2c, and v3. You can set the library to report SNMP traps using either v1 or v2 (v1 is the
default).<<Added to UG for i6. Leave here until i6 (Oct 2009)>>
Importing Unassigned Media - You can now import unassigned media via the web client whether Manual Cartridge Assignment is enabled or
disabled.
Unlabeled Media Detection - You can enable the library to identify media that have unreadable barcodes.
Ethernet Port Settings - A new setting has been added to the operator panel. The Setup > Network Mgmt > Port settings function allows you to
configure the auto-negotiate mode, speed, and duplex parameters on the Ethernet port.
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Component Firmware
New tape drive firmware is part of this release. The following component firmware has been qualified with the 571G.GS002 firmware. This information is
current as of the publication date of these release notes. For the most recent firmware versions, check http://www.dell.com/ .
Tape Drives:
* Note: Due to security features, you cannot downgrade the IBM LTO-4 drive code 82FB or later to previous code levels without following specific
instructions. If you must downgrade, contact Dell Technical Support for assistance.
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The following are important items that you may notice that are not covered in the Known Issues section below.
Library Configuration Changes Upon Downgrade - (STANDING ISSUE) After a firmware downgrade, library configuration (partition names, slot
counts, I/E station slot count, etc.) may change. With each successive firmware release, new features are supported and represented in the current
configuration file that may not be backward-compatible to previous releases. A necessary part of firmware downgrade is to automatically reset the
unit to default configuration. The library must be reconfigured to the user-defined settings when the firmware downgrade is complete.
Internet Explorer 6 Menu Issue - (STANDING ISSUE, CR 22671) Web user interface drop-down menus may be overlapped by form controls such
as drop-down selection boxes when using Internet Explorer 6.x. This issue only occurs with Internet Explorer 6.x, where form controls like drop-
down selection boxes are always placed on the top layer of the browser. When ML6000 drop-down menus are brought up during menu selection,
these form controls may be placed over the menu. The result is the form control drop-down boxes cover a portion of the drop-down menu. This
issue may be resolved in Internet Explorer version 6 if the browser window is set to the recommended size (full screen). This issue is corrected in
Internet Explorer version 7.x, and Firefox does not show this issue.
Internet Explorer 7 Security Message - Internet Explorer version 7 displays an informational message stating that the certificate issued by the
library is not from a trusted source. This is normal behavior and does not affect library function. The library issues certificates based on local network
data and is not a typical Web site that would be issued a certificate by a trusted source for public access via SSL. Accept the warning and continue.
Closing the Internet Browser (PCR 16749 Added to i6 User's Guide (Feb 2010) in "About UI" section. Remove here when UG is released.) - Log
out of the library before closing the Internet browser window when you are using the Web client. If you do not log out, the session will remain open.
Internet Browser "Back" Button - (STANDING ISSUE) The library Web client does not support using the Internet browser "back" buttons. Instead,
use the Back and Cancel buttons provided in the user interface.
Downgrading Library Firmware (CR 67813 and CR 67919) - If you are running firmware code level 400G or later and your library has Fibre
Channel (FC) I/O blades installed, you cannot downgrade to level 320G or earlier version of code, because the earlier versions do not support FC
I/O blades.
SAS Host Bus Adapter and Host Bus Adapter Drivers - SAS host bus adapter and drivers (combined) must support SAS standard 1.1 or higher.
Library Service Utility - You must run the Library Service Utility prior to upgrading firmware if you are currently running firmware version
320G.GS004 or 400G.GS006.
Operator Panel Signals Intervention Required - The operator panel lights up (screen saver turns off) if intervention is required. The operator
panel lights up following an import of tapes into the I/E station so that the operator sees the prompt to assign tapes to a partition. I added this to the
UG for i6 Feb 2010) in the Operator Panel section of the "About UI" chapter. Remove from here when UG is released.
Configuring FC Host Port Failover - Added to UG for i6 (Feb 2010. At i6, remove from here. The current feature implementation does not support
arbitrated loop or target/initiator mode. Also, ports on the 4 Gb FC I/O blade used for failover must connect to the same SAN fabric.
Library SNMP Support - The library supports SNMP v1, v2c, and v3. SNMP traps are only reported in v1 as defined by RFC 1157. The timeout for
all SNMP requests to the library must be at 10 seconds or greater (command line parameter -t). Added to UG for i6 (Feb 2010) in "Enabling SNMP
Versions" section. Leave here and in UG Addendum until i6, then remove.
Kerberos Limitation Issue - (STANDING ISSUE) When setting up the library to use Kerberos remote authentication, an error is generated if you try
to use the IPv6 address for the KDC (AD Server) field. Instead of using the IPv6 address, use the fully qualified domain name (FQDN).
Running the Installation & Verification Test (IVT) - (STANDING ISSUE) IVT is optimized for library firmware versions 520G and above and
libraries built after July 1, 2008 (serial numbers with last four digits 8602 and above).
If your library was built on or before July 1, 2008, and you are running firmware version 520G or above, you will not be able to run the IVT
test, even though the selection is available.
If your library was built on or before July 1, 2008, and you are running firmware version 500G or below, you can run the test, but it is not
recommended because it may produce erroneous results.
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Problems Resolved
The following problems have been resolved in Dell PowerVault ML6000 Tape Library 571G.GS002 firmware:
Issue 1 - CR 16658 (added to UG for i6, Feb 2010, remove here when UG is released)
Description
When cleaning an LTO-4 tape drive using application-managed cleaning (not library-managed cleaning), cleaning cartridges with barcode label
prefix "CLN" and media identifier "L1" are not mounted into the tape drive. The "L1" media identifier is interpreted to mean LTO-1 media, which is not
backward compatible with LTO-4 drives.
Solution
[DD - per spec attached to PCR 21438]Cleaning media used in automatic, manual, and application-managed cleaning operations, identified with
prefix "CLN" or "CLNU" shall be considered universal cleaning cartridges, mountable in any drive generation regardless of any additional media
identifier indication.
Description
When the �Read/Write� media test is performed with a protected or WORM cartridge, the resulting status message displays �Unattempted.�
Recommend the status message be changed to �Protected/WORM� instead.
Solution
Status message now displays an appropriate error message.
Issue 3 - CR 19553
Description
Need to make all �Select All� check boxes in the web client behave in a consistent manner, such that if you select the �Select All� check box,
then deselect one of the items, the �Select All� check box is no longer selected.
Solution
Fixed.
Issue 4 - CR 19568
Description
You cannot enter more than one license key at a time. Need to be able to enter another license key without having to back out of the screen and re-
enter it. Applies to Setup Wizard, web client, and operator panel.
Solution
Library allows you to enter multiple licenses consecutively without exiting the page.
Description
The library rebooted spontaneously while moving a test tape with 15 character label from drive to drive.
Solution
Fixed.
Issue 6 - CR 20994
Description
Service users cannot reset the Admin password without knowing the current Admin password.
Solution
Service users now enter their Service password instead of the Admin password.
Issue 7 - CR 21150
Description
MIB file on 500G code fails to compile on some older compilers.
Solution
Fixed with new MIB.
Issue 8 - CR 21372
Description
The I/E station capacity display does not show or display inserts and removes from cartridges in real-time. The operator panel does not refresh in a
acceptable time.
Solution
Fixed
Issue 9 - CR 23190
Description
In the password change screen, change text as follows:
For Admin login, change "Current Password" to "Admin Password."
For Service login, change "Current Password" to "Service Password."
Solution
Fixed.
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Known Issues
Dell PowerVault ML6000 Tape Library 571G.GS002 firmware has the following known issues:
Issue 1 - CR 16388 (68211) I PUT THIS IN THE USER'S GUIDE for i6 (Feb 2010), in RAS section and in about UI section. Remove from here at i6.
Description
Working with RAS tickets while the library is performing an inventory may result in inventory discrepancies, such as missing tape cartridges.
Workaround
Perform an inventory again (open and close any main door). Allow the library to complete its inventory before interacting with RAS tickets on the
local operator panel or on the Web client.
Issue 2 - CR 16724
Description
Creating, modifying, and deleting partitions while the library is scanning/performing inventory may result in inventory discrepancies, such as missing
tape cartridges.
Workaround
Do not create, modify, or delete partitions while the library is performing an inventory. If one or more partitions are created, modified, or deleted
during inventory, perform an inventory again (open and close any main door). Allow the library to complete its inventory before creating, modifying,
or deleting partitions on the local operator panel or on the Web client.
Issue 3 - CR 18328
Description
When Fibre Channel port 2 is selected to be the active port in a host port failover configuration, the active port can switch to the default setting, port
1, following a reboot.
Workaround
Reconfigure the host port failover settings so that the intended port is the active port.
Issue 4 - CR 19299
Description
If you adjust the date and time of the library at the same time, the actual time reported by the library may be incorrect (it may be off by one hour from
the actual time). This situation only occurs if the date adjustment crosses a Daylight Savings Time boundary. The issue does not occur if Daylight
Savings Time is disabled.
Workaround
Reset the time again, without resetting the date.
Issue 5 - CR 19390
Description
The log-in screen may be posted early after a firmware upgrade or power cycle, allowing you to log in before the library finishes initializing. If early
login is completed, the library will display a "not initialized" message. You will only be able to view RAS tickets, and will not be able to access other
library functions.
Workaround
Allow initialization to complete before accessing additional library functions.
Description
Tapes that were assigned to a partition were in the I/E station during a firmware upgrade and lost their partition assignment.
Workaround
Make sure the I/E station is empty before performing a library firmware upgrade.
Description
Not all I/E station slots are available to all partitions. Tapes in these slots and assigned to a partition are seen by the library but may or may not be
seen by the partition.
Workaround
Make sure the I/E station is empty before performing a library firmware upgrade. To recover from this error, empty the I/E stations, change the
number of I/E stations, then reset the number of I/E stations back to the number you want.
Description
The web browser may intermittently fail to build, resulting in no menu options.
Workaround
Refresh the browser.
Issue 9 - CR 20518
Description
SNMP MIB walks on large library configurations (like a 41U) may time out at 5 seconds, but will pass at 10 seconds.
Workaround
Make sure when performing an SNMP MIB walk that your utility retrieves MIB information using a timeout of at least 10 seconds.
Description
An LTO-4 tape drive failed to unload the cleaning cartridge after a tape drive cleaning was performed. "Older" cleaning tapes take longer than 3
minutes to clean, so the library times out while waiting for the cleaning cartridge to unload. Cleaning cartridges manufactured prior to 2004 may be
identified by the cartridge designation of "Ultrium 1 Cleaning Cartridge" as opposed to the newer universal cleaning cartridge designation of
"Cleaning Cartridge For Use With All Ultrium Drives."
Workaround
Perform a manual move of the cleaning cartridge from the tape drive to the I/E station and remove the cleaning cartridge from the library. Do not
reuse the cleaning cartridge because the same problem is likely to reoccur. Instead, use a new cleaning tape.
Issue 11 - CR 22766
Description
The library may log you off after you change the time or time zone.
Workaround
Log back in.
Issue 12 - CR 22826
Description
When trying to log in before the library has initialized, you may get the error message, "System has too many login sessions. No more logins
allowed."
Workaround
Wait until the library finishes initializing, then log in.
Issue 13 - CR 22967
Description
When upgrading a library with a Model 2 robot to firmware version 571G, the library may generate a RAS ticket T124 (Robotics Hardware Error -
RCB).
Explanation
The problem has been fixed in the code for this release, but because the problem resides in previous code versions, you may encounter this issue
when upgrading from a previous version to this version.
Workaround
Leave the library powered on for 20 minutes after the ticket was posted to allow the picker to recover. If you open a library door or power cycle the
library during this time, the picker may become inoperable and require replacement.
Issue 14 - CR 23407
Description
The library presents misleading I/E station failure messages in the following two instances:
Using the web client, select a tape to export. Open the I/E station, or open and close the I/E station and click Apply before the rescan
completes. The following failure message displays: "The Destination slot is Full."
Insert a cartridge into the I/E station and assign it to a partition. On the web client, go to the Import Media page and select the media to
import. Open the I/E station and then click on the Apply button. The following failure message displays: "Command not completed. The
library is Not Ready."
In both these cases, the problem is that the I/E slot is inaccessible, not the error message that is displayed.
Workaround
When performing export/import media operations, do not interfere with the operation by opening and closing the I/E station.
Issue 15 - CR 23815
Description
When upgrading from firmware versions prior to 415G, to firmware version 415G or greater, the I/E slot count defaults to 18 slots, regardless of how
many I/E slots were configured before the upgrade.
Workaround
Review I/E and partition slot counts before and after firmware upgrade. Manually reconfigure I/E slot counts and partition slot counts as needed after
the firmware upgrade. This issue will not occur for future upgrades starting from library firmware version 571G.
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Documentation
Included on the Documentation and Training CD that is shipped with your library is a copy of the Dell PowerVault ML6000 Tape Library User's Guide and
the Dell PowerVault ML6000 Tape Library Getting Started Guide. Please also refer to Tech Sheets for this product available on www.dell.com .
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Contacting Dell
To contact Dell electronically, you can access the following Web sites:
http://www.dell.com/
support.dell.com (technical support)
For specific Web addresses and telephone numbers for your country, see the Contacting Dell chapter in the Dell PowerVault ML6000 Tape Library User's
Guide.
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Firmware Versions
Fibre-Channel I/O
Release Library Firmware Board Support Package (BSP) UDS Firmware
Blade Firmware
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Automatic Encryption Key Management Path Diagnostics - This release adds the automatic EKM Path Diagnostics. You can now enable the library to
automatically perform EKM Path Diagnostics at selected intervals and set the number of consecutive, missed intervals required before the library generates
a RAS ticket.
LTO-5 tape drives - This release adds support for the following tape drives:
IBM LTO-5 Fibre Channel Tape Drive; offers bus speeds of up to 8 Gb/s.
IBM LTO-5 SAS Tape Drive; offers bus speeds of up to 6 Gb/s
Release Notes
Library Specifications
Supported Components
Components Description
Supported Cartridges
LTO1 (read-only in LTO3 drives)
LTO2 (read/write in LTO2 and LTO3 drives; read-only in LTO4 drives)
LTO3 (read/write in LTO3 and LTO4 drives; read-only in LTO5 drives; supports write-once, read-many
(WORM) functionality)
LTO4 (read/write in LTO4 and LTO5 drives; read-only in LTO6 drives; supports WORM functionality)
LTO5 (read/write in LTO5 and LTO6 drives; supports WORM functionality)
LTO6 (read/write in LTO6 drives; supports WORM functionality)
The ML6020 CM consists of one (1) ML6010 CM 5U Library Control Module and one (1) PowerVault
ML6000 EM 9U Expansion Module (14U total).
The ML6030 CM consists of one (1) ML6010 CM 5U Library Control Module and two (2) PowerVault ML6000
EM 9U Expansion Module (23U total).
The ML6030 CM plus one (1) PowerVault ML6000 EM 9U Expansion Module (32U total)
The ML6030 CM plus two (2) PowerVault ML6000 EM 9U Expansion Modules (41U total)
NOTE:
Slot counts in the table below do not include five inaccessible slots in the bottom row of any library configuration.
Library Capacity
ML6010 CM ML6020 CM ML6030 CM ML6030 CM + 1 ML6030 CM + 2
ML6000 EM ML6000 EMs
Maximum Available Storage 41 133 225 317 409
Slots (including I/E Station
Slots)
I/E Station Slots Available 0, 6 0, 6, 12, 18 0, 6, 12, 18, 24, 30 0, 6, 12, 18, 24, 30, 36, 0, 6, 12, 18, 24, 30, 36,
42 42, 48, 54
Maximum Drive Capacity 2 6 10 14 18
Maximum Power Supplies 2 4 6 8 10
Maximum Partitions 2 6 10 14 18
Maximum FC I/O Blades 0 2 4 4 4
Environmental Requirements
Operating Non-Operating Storage
Altitude Up to 10,000 ft (3,048 m) Up to 10,000 ft (3,048 m) Up to 10,000 ft (3,048 m)
Temperature 50° to 104° F (10° to 40° C) 50° to 113° F (10° to 45° C) – 40° to 150° F (– 40° to 65° C)
Relative Humidity 20 to 80%, non-condensing 10 to 90%, non-condensing 0 to 95%, non-condensing
The dimensions for the different library configurations are listed below.
Library Dimensions
Library Configuration Rack Height Maximum Dimension H x W x D (in.)
ML6010 CM 5U 8.6 in. x 17.4 in. x 31.4 in.
9U Expansion Module 9U 15.8 in. x 17.4 in. x 31.4 in.
ML6020 CM (5U Library Control Module + [1] 9U Expansion Module) 14U 24.4 in. x 17.4 in. x 31.4 in.
ML6030 CM (5U Library Control Module + [2] 9U Expansion Modules) 23U 40.1 in. x 17.4 in. x 31.4 in.
ML6030 CM + (1) 9U Expansion Module 32U 55.9 in. x 17.4 in. x 31.4 in.
ML6030 CM + (2) 9U Expansion Modules 41U 71.6 in. x 17.4 in. x 31.4 in.
The typical library power consumption (Watts/hour) and heat output (BTU/hour) is listed below.
SCSI Cabling
Click one of the following tabs for the appropriate PowerVault ML6010/ML6020 cabling diagram.
ML6010 ML6020
1 Drive 2 Drives
Click one of the following tabs for the appropriate PowerVault ML6010/ML6020 cabling diagram.
ML6010 ML6020
1 Drive 2 Drives
Ethernet port
Port 2 on dual-port tape drives
See illustration on IBM LTO-5 Single Port Fibre Channel Tape Drive and IBM LTO-5 Dual Port SAS Tape Drive for more details
CAUTION:
LTO-5 Fibre Channel tape drives can be configured for speeds of up to 8 Gb/s. If they are configured for 8 Gb/s, you should connect them directly to
a host or switch and not to an FC I/O blade, because the FC I/O blade only allows speeds up to 4 Gb/s. If you connect an LTO-5 Fibre Channel tape
drive to an FC I/O blade, you must configure the tape drive speed to 4 Gb/s or less.
SAS Cabling
WARNING:
ALL LIBRARIES TALLER THAN 14U MUST BE INSTALLED IN A RACK HAVING A MAIN PROTECTIVE EARTHING (GROUNDING) TERMINAL,
AND POWER MUST BE SUPPLIED VIA AN INDUSTRIAL PLUG AND SOCKET-OUTLET AND/OR AN APPLIANCE COUPLER COMPLYING WITH
IEC 60309 (OR AN EQUIVALENT NATIONAL STANDARD) AND HAVING A PROTECTIVE EARTH (GROUND) CONDUCTOR WITH A CROSS
SECTIONAL AREA OF AT LEAST 1.5 MM2 (14 AWG). TO ENSURE PROPER AIRFLOW AND ACCESS SPACE, ALLOW 60 CM (24 INCHES) IN
THE FRONT AND BACK OF THE LIBRARY.
CE TIP:
Each connection between a SAS controller and a target tape device will have its own independent SAS cable. There is currently no method of daisy
chaining multiple SAS TBU drives from a single controller port. Multiple SAS controllers may be required on the host depending on the number of
tape drives within the ML6000. The library also does not support the use of SAS expander devices or cables at this time.
CAUTION:
The module terminator is not the same as a SCSI terminator. Using a SCSI terminator instead of a module terminator will damage the library.
4. If the library consists of more than one module, connect the modules together as follows:
CAUTION:
The module terminator is not the same as a SCSI terminator. Using a SCSI terminator instead of a module terminator will damage the library.
a. Using the module terminators, terminate the top and bottom modules in the library stack. Install one module terminator in the top terminator
connector on the topmost module and one in the bottom terminator connector on the bottommost module.
b. If you need to add 9U Expansion Modules to the 5U Library Control Module, remove the module terminator from the 5U Library Control Module
terminator connection that is closest to the 9U Expansion Module.
c. Replace the module terminator in the 9U Expansion Module in the terminator connection that is furthest from the 5U Library Control Module.
d. Connect the module-to-module cable from the 5U Library Control Module to the 9U Expansion Module.
5. Connect your Ethernet cable to the Gigabit (GB) Ethernet port on the library control blade (LCB) for remote access to the library via the Web client.
6. Connect a power cord to the outlet on the power supply on the rear of the library. There should always be a power cord connected to the power supply on
the 5U Library Control Module. If redundant power supplies are used, connect a power cord to each of the additional power supply outlets.
CAUTION:
The module terminator is not the same as a SCSI terminator. Using a SCSI terminator instead of a module terminator can damage the library.
a. Using the module-to-module cables from the accessory kit, connect each module to the one above it. Connect one end of the cable to the bottom
module. Then connect the other end of the cable to the module above it.
b. Using the module terminators from the accessory kit, terminate the topmost and bottommost modules.
Shipping
The module terminators are attached to the rear of the unit during shipping as shown in the following image.
SCSI Terminator:
Module Terminator:
Library Modules
The PowerVault ML6000 library must have a control module, and it may have up to four expansion modules to accommodate additional storage and drive
capacities. Tape drives in either module can support SCSI and Fibre Channel connectivity. Both modules contain a configurable I/E station for importing and
exporting storage, cleaning, and firmware upgrade (FUP) tape cartridges. Also, both the control and expansion modules contain storage slots.
The robotic system cannot access the bottom row of storage slots in the library's bottom-most module due to spatial constraints. For example, in a Library Control
Module only 35 of 40 possible storage slots are robot-accessible. Whereas, in a 14U library where the Library Control Module is on top of an Expansion Module,
then all 40 storage slots of the Library Control Module are robot-accessible, and the bottom row (5 slots) of the Expansion Module is not robot-accessible.
Control Module
The 5U control module is the minimum library configuration. It contains the robotic controls for managing the tape cartridges as well as the LCD touch screen display
(operator panel interface). The control module has the following capacities:
Cartridge slots —in a 5U library, only 35 of 40 storage slots are available due to the bottom row not being robot accessible. When the Library Control
Module is on top of an Expansion Module, then all 40 storage slots are available.
I/E station —the Library Control Module has 6 import/export (I/E) station slots that can be used either for import/export or for additional storage
Tape drives —one tape drive is required, with a capacity of two drives.
Power supplies —one primary power supply is required, with a capacity of two power supplies. A second (redundant) power supply is recommended
Expansion Module
The 9U expansion module provides optional data storage and drive capacity for the library. It can be added either above or below the control module. For ease of
use, the control module should be positioned so that users can view its operator panel easily.
All powered components in the expansion module receive their power from the control module power supply, with the exception of the tape drives. If the expansion
module contains tape drives, then power to these drives is supplied by the EM's power supplies. The expansion module has the following capacities:
Cartridge slots —80 storage slots if the Expansion Module is not the bottom-most module, or 75 storage slots if it is the bottom-most module. Also, it has 12
import/export (I/E) station slots, totaling 92 slots, or 87 slots, respectively
I/E station—may be configured for either import/export functions or for storage. All 12 slots must be configured similarly (i.e., I/E or storage).
Tape drives —no tape drive is required, but it has a capacity of four tape drives.
Power supplies — One primary power supply is provided. A second (redundant) power supply is recommended.
I/O blades - optional
Release 1.0
5U CM (30 storage slots) and 6 I/E station slots*
9U EM (80 storage and 12 I/E station as storage slots = 92)*
Total Library Storage CM and EM (30 and 92 = 122)*
Release 1.1
5U CM (30 storage slots) and 6 I/E station slots*
9U EM x 2 (158 storage and 24 I/E station as storage slots = 182)*
Release 1.2
5U CM (30 storage slots) and 6 I/E station slots*
9U EM x 4 (318 storage and 48 I/E station as storage slots = 366)*
Total Library Storage CM and EM (30 and 366 = 396)*
Release 1.5
New robot (gains additional cartridge slots). Previous to this release, there were 10 slots at the bottom and 2 at the top (for configs >23U) that could not be
accessed. Below are the slots that are gained with the new robot design.
5U and 14U: 5 slots gained at the bottom.
23U, 32U, 41U: 5 slots gained at the bottom, plus 2 at the top, total of 7.
Access Door
The access door allows access to the internal components of the library, such as for bulk loading and unloading of cartridges or to replace certain components. To
open the access door you must first open the I/E station door. To prevent any unauthorized access to media (recommended for security reasons) lock the I/E station
door through the operator panel. Whenever the access door is opened, the library is taken offline. Afterwards, the library will go back online automatically.
NOTE:
When an access door on any module is opened, all in-progress actions are stopped immediately and the picker descends to rest in the bottom of the
library. Once the access door is closed, the library returns any media in the picker to its original slot.
I/E Station
The import/export (I/E) station enables you to import and export cartridges without interrupting normal library operations, which would happen if you opened the
access door for bulk loading of tapes. The I/E station is located on the front panel of both the control and the expansion modules. A 5U control module has a 6
cartridge capacity in its removable I/E magazine, whereas each 9U expansion module has a 12 cartridge capacity consisting of two 6-cartridge removable
magazines.
In a library with only a control module, the I/E station slots cannot be configured as storage because these slots are needed for importing/exporting tape cartridges,
including cleaning cartridges and firmware update (FUP) tapes. However, if the I/E station of an expansion module is configured as I/E station slots, then the control
module's I/E station can be configured as storage slots, if desired. Any I/E station slots configured as storage can become part of a partition and the I/E station door
is locked. Only the assigned partition can access the I/E station slots of a module when those slots are configured as storage.
The front power switch is located to the right of the operator panel on the face of the control module. By pressing this switch, you turn on and off the power to the
robot system as well as the operator panel. However, power to the library itself remains on, because its power comes from power supplies on the back panel of the
library. You can manually restart the library by pressing the front power switch, which powers on the operator panel interface and the robotic system.
Each power supply on the library, including those on the control module and any expansion module, has a power switch on the back. The back power switch turns
on and off AC power from a wall outlet to that power supply, which converts AC to DC to power library components. Turning off the back power switch on a single
library power supply removes power only from its associated library partition, not the entire library unless it is the only power supply. Only turn off the power supplies
when you are servicing the library or when you need to relocate the physical library so that the library continues to function.
The barcode scanner is a device mounted on the picker that works with the robotic system to identify the locations of resources within the library. Each tape
cartridge must contain a volume serial label that is both human-readable and machine-readable to identify the volume serial number.
During the inventory process, the barcode scanner detects fiducial markers, which are small pegs inserted in tape columns that serve as location identifiers. This
allows the barcode scanner to identify the locations of magazine types (i.e. storage or I/E station) and tape drives installed in the library. The library stores the
physical location of the tape cartridges based on their volume serial number. If necessary, the tape cartridge can be identified by its slot location.
Power Supplies
The library supports single and dual (redundant) power supplies. The single power configuration is a single AC line input (power cord) and a single 350W power
supply. The dual power configuration provides dual AC line input and dual power supplies. The advantage of a redundant power supply that receives power from a
different circuit or even a different power distribution over the single (primary) power supply is that it ensures continued library power in the event the primary power
supply fails or becomes unstable. Another advantage of a redundant power supply is that you can hot swap when adding or replacing one of the power supplies. Hot
swapping allows you to add or replace a component without powering down the library and interrupting its operations.
A power supply has three light emission diode (LED) indicators that provide visual cues of its status.
Power Specifications
AC power voltage 100-127 VAC; 200-240 VAC (4 - 2 A)
Wattage 350W
The library control blade (LCB) manages the entire library, including the operator panel and the picker assembly. It is responsible for running system tests to ensure
that the library is functioning properly. The LCB also provides internal communication to Fibre Channel (FC) I/O blade slots. The LCB (shown below) has four
Ethernet ports, supporting a total of four FC I/O blades in the library.
The LCB has three LED indicators that provide visual cues as to its status:
Tape Drives
The library supports LTO3 tape drives with either SCSI or Fibre Channel connectivity, and LTO4, LTO5, and LTO6 tape drives with SAS and Fibre Channel
connectivity. These tape drives are hot-swappable and hot-addable, so the power can remain on to the library and tape drive operations can continue while
replacing or adding a tape drive. LTO SCSI and SAS tape drives connect directly to the host server, while LTO Fibre Channel tape drives connect to either host
servers or to the storage area network (SAN). LTO3 and LTO4 Fibre Channel tape drives are available in 2 Gbps or 4 Gbps, and LTO5 Fibre Channel tape drives
will operate at speeds up to 8 Gbps. LTO4 SAS tape drives will negotiate to a maximum of 3 Gbps if connected to either a SAS 5/E host bus adapter or a 6 Gbps
SAS HBA. The LTO5 SAS tape drive will negotiate up to 3 Gbps if connected to a SAS 5/E host bus adapter, and up to 6 Gbps if connected to a 6 Gbps SAS HBA.
WARNING:
If drives are not installed in the drive slots, a blank panel must be installed or it will result in longer boot and operations time for the entire ML6000
library.
Cartridges
LTO1 (read-only in LTO3 drives)
LTO2 (read/write in LTO3 drives; read-only in LTO4 drives)
LTO3 (read/write in LTO3 and LTO4 drives; read-only in LTO5 drives; supports write-once, read-many (WORM) functionality)
LTO4 (read/write in LTO4 and LTO5 drives; read-only in LTO6 drives; supports WORM functionality)
LTO5 (read/write in LTO5 and LTO6 drives; supports WORM functionality)
LTO6 (read/write in LTO6 drives; supports WORM functionality)
Tape Drive Types
LTO3 (SCSI and Fibre Channel)
LTO4 (Fibre Channel and SAS)
LTO4 for 7404 4 GB I/O Blade
LTO5 Single Port Fibre Channel Tape Drive
LTO5 Single Port for 7404 4 GB I/O Blade
LTO5 Dual Port SAS Tape Drive
LTO6 Single Port Fibre Channel Tape Drive
LTO6 Dual Port SAS Tape Drive
LTO6 Single Port for 7404 4 GB I/O Blade
Given the capacity listed above, a 14U library can contain a maximum of six tape drives, and a 41U library can contain up to 18 tape drives. Tape drives are installed
into tape drive slots in the back panel of the library. A filler plate covers any empty tape drive slot to prevent debris from entering to the interior of the library. If an
empty tape drive slot does not have a filler plate, then the robotics will operate very slowly to prevent potential operator injury. The library supports mixing different
drive types within the library and within partitions.
SCSI and SAS tape drives are attached directly to the host. FC tape drives can be directly attached to hosts or to the Storage Area Network (SAN). FC tape drives
can also be attached to FC I/O blades, which manage communication between the hosts and the drives.
Tape drives are installed into tape drive slots in the rear of the library. If a tape drive slot is empty, a filler plate covers the empty tape drive slots to prevent debris
from entering the library. Tape drives are shipped filling the tape drive slots from the bottom to the top of the library, but the tape drives can be re-installed in any
available tape drive slot.
Dell™ PowerVault™ ML6000 now supports LTO6 technology. The LTO6 is a next generation Linear Tape-Open (LTO) drive and will be introduced in server,
standalone, rack mount, and automation solutions.
Highest capacity LTO technology available – 2.5 TB native capacity per cartridge (6.25 TB with 2.5:1 compression) in a smaller, more compact form-factor
than the full-height version.
Fastest LTO technology available – up to 160 MBps native throughput rate (400 MBps with 2.5:1 compression)
LTO6 is the latest generation in LTO tape drives. It is ideal for LTO users who want to consolidate their backup storage, reduce complexity, and shorten the
backup window.
Backward read and write compatibility with LTO5 media, and read compatibility with LTO4 media ensures investment protection.
NOTE:
More information on LTO6 tape drive can be found in the PowerVault LTO6 Training Module.
Media
The Dell™ PowerVault™ ML6000 library supports linear tape open (LTO) media for data storage. It supports LTO2, LTO3, LTO4, LTO5, and LTO6 tape drives,
which are write-back backwards compatible one generation and read-back backwards compatible two generations. This means that LTO3 tape drives can read and
write to LTO2 tape cartridges as well as to LTO3 media. However, LTO3 drives can only read LTO1 tape cartridges. Similarly, LTO4 tape drives can read and write to
both LTO3 and LTO4 media. However, LTO4 tape drives can only read LTO2 tape cartridges.
I/O Blade
The Fibre Channel I/O Blade is in the data path between the host/Fabric and the library/tape drives. It adds the ability to efficiently manage both physical and logical
connectivity to the library and provides unique troubleshooting features. The FC I/O Blade adds the convenience of �one-stop-shopping�, effectively providing
fully featured fibre switch management embedded within library firmware. Each FC I/O Blade has 6 auto-negotiating 4Gbps Fibre Channel ports: 2 dedicated Host
Ports + 4 FC Data Ports. The Library Control electronics manages all communications between the FC I/O Blade and the outside world.
The following guidelines must be taken into consideration when utilizing FC I/O Blades:
A maximum of four FC I/O Blades may be installed in any single library configuration.
A maximum of four drives may be connected to a single FC I/O Blade.
A maximum of 64 hosts may be mapped to a single FC I/O Blade.
Each FC I/O Blade is cooled by a fan that must be installed in the adjacent bay; I/O Blade to the left, fan to the right.
The FC I/O Blade and fan are both hot pluggable.
This section describes the features of the ML6000 1.3 I/O Blade. The features of the I/O Blade are outlined in the following list.
Drive Aggregation
Host Port Failover
Data Path Conditioning
Library embedded Fibre switch management and Device Level Security
Command Flow Logging
Connectivity Issues:
The current feature implementation does not support arbitrated loop or target / initiator mode
Port on the 4Gb I/O Blade used for failover must connect to the same SAN fabric
Ports may attach to separate switches, but they must be a part of the same fabric
Drive Aggregation
The Fibre Channel I/O Blade aggregates up to four drives to two switch ports. This results in a reduction in cabling, reduced external fabric port requirements, easier
management of configuration changes, and up to four drives can be configured using a single FC connection.
NOTE:
Greater than 90% of ML6000 configurations sold by Dell AMF utilize 4 or less drives, requiring a single FC I/O Blade.
Once the down port is restored, it goes Disabled. Upon manually enabling, the port is online as an alternate (standby) port.
Channel Zoning
Host Mapping
The Fibre Channel I/O Blade cannot be installed in the 5U Control Module (CM). The user interface for a 5U stand-alone library contains no references to FC I/O
Blades.
The Fibre I/O Blade must only be installed in a 9U Expansion Module (EM). The Library Control Blade (LCB) must be connected to the appropriate upper or lower
EM port via Ethernet cable
For configuration of the ML6000 I/O Blade, see the setup menu section for I/O Blades.
NOTE:
This is a requirement. 300 series code does not support the Fibre Channel I/O Blade. All library components will be autoleveled.
2. Disable the control path of any existing fiber partitions that will be controlled by the I/O blade.
4. Remove the EM cover plate for the FC I/O Blade + Fan pair.
NOTE:
Removal of current cover plates will most likely result in disconnection of the CAN bus. Power down is recommended to avoid inducing
unnecessary library errors.
5. Install FC I/O Blade + fan blade pair (FC I/O Blade to the left, fan blade to the right). Be sure the card edges mate with the card rails within the bay.
NOTE:
If the Ethernet cable is not installed prior to power being applied to the FC I/O Blade, the FC I/O Blade will hang in the Booting state
7. Install Fibre Channel cable from the FC I/O Blade Host Port to the host or host connected external fibre switch.
8. Install Fibre Channel cable from FC I/O Blade Data Port(s) to drives.
Operator Panel
The operator panel is the liquid crystal display (LCD), or touch screen, on the face of the control module. Its GUI allows users to navigate menus to perform various
library operations, maintenance, and troubleshooting functions. The remote web client interface is similar to the operator panel interface, but provides users with a
greater range of actions.
CAUTION:
The service login should never be given to the customer for any reason. If the service password is needed, then the technician should use WebEx or
send an onsite provider.
The default passwords to log into the ML6000's web interface are:
Administrator Login:
User name: admin
Password: password
Service Login:
User name: service
Password: dell4you
NOTE:
The user name and password is case sensitive.
NOTE:
With the 1.5 release firmware, some functions that previously were available on both the Operator Panel and the Web client are no longer available
on the operator panel and instead can only be accessed from the Web client. Some items have changed location in the interface.
See the "Changes in the Operator Panel and Web Client" section on page 16 of the 1.5 release user guide addendum for a full list of changes.
TechSheet_PVML6000_UGAddendum_DRAFT_05-05-08.pdf
User session timeout (minutes) — The library automatically logs out a user or administrative user when the library has detected no activity for a specified
length of time. You can adjust the user session timeout by entering a numeric value in the User session timeout (minutes) text box. Valid user session
timeout values are 15 minutes to 480 minutes. You can change this setting from either the operator panel or the Web client. When you change the setting on
the operator panel, the Web client is updated at the same time, and vice versa.
Touch screen audio - Allows you to enable or disable the beep sound that occurs each time you press a button on the operator panel. The Touch screen
audio setting is enabled by default.
Unload Assist - Allows you to specify whether the library should automatically eject cartridges from tape drives. When the setting is enabled, the library will
assist with tape drive unload operations in the event that a tape drive is not unloaded by a host command. When the setting is disabled, the library will not
assist with tape drive unload operations and reject a move request from a tape drive, if the cartridge is not already unloaded. The Unload Assist setting is
enabled by default.
Logical SN addressing - The library uses the actual tape drive serial numbers by default. Selecting the Logical SN addressing check box enables the
library to assign logical serial numbers to all tape drives in the library. Specifically, the library assigns a logical serial number to a tape drive in a specific
location, not the serial number of the particular tape drive. If the tape drive is then replaced by another tape drive in the same library location, the logical
serial number remains the same. From the host application's perspective, the replacement tape drive is the same as the original.
NOTE:
If you change the logical serial number addressing setting, you must power cycle the library (perform a shutdown and press the power button) or
remove power from each tape drive for the change to take effect.
Manual Cartridge Assignment - Administrative users can disable or enable manual cartridge assignment. When manual cartridge assignment is enabled
(the default setting), the Assign IE screen automatically appears on the operator panel once cartridges are placed into the I/E station. The Assign IE screen
prompts the user to use the operator panel to assign the cartridges to a specific partition or to the system partition. The cartridges can then be used only by
the assigned partition.
Disable Remote Service User - For security purposes, prevents a service user from logging in to the library remotely, from either the Web client or over the
Ethernet service port. The service user will still be able to log in to the library from the operator panel interface. This option is disabled by default.
Enable SSL - Allows you to enable Secure Socket Layer (SSL) for secure data transmission between the library and remote clients. This option is disabled
by default.
Enable SNMP V1/V2 - Allows you to enable or disable support for Simple Network Management Protocol (SNMP) V1 and V2c. This option is disabled by
default.
NOTE:
SNMP v3 is always enabled.
Enable IPv6 - Allows you to enable or disable support for IPv6 addresses. This option is disabled by default.
Enable SMI-S - Allows you to enable or disable SMI-S running on the library. This setting is disabled by default.
NOTE:
This setting differs from enabling/disabling the SMI-S port in the Tools > Security menu
You must use the operator panel to configure these settings, except for User Session Timeout, which you can configure using either the operator panel or the Web
client. The paths to open the appropriate screens are as follows:
For more info on configuring the library via operator panel, kindly refer to user guide here .
The administrator can modify the library network settings on the Network Configuration screen. From the operator panel, select Setup>Network Config.
NOTE:
You cannot configure or modify network settings from the web client(remotely) with Release 1.0 and 1.1. Starting with Release 1.2, network settings
can be modified from the web client (remotely).
Library Name — The network name you assign to the library. The library name can be a maximum of 12 alphanumeric characters. Any letters used in the
library name must be lowercase.
Dynamic Host Configuration Protocol (DHCP) — The default is enabled. By pressing Enable, you trigger DHCP to automatically configure the library
network settings, saving you time. This disables (grays out) the IP Address, Default Gateway, and Subnet Mask fields. By pressing Disable for DHCP, the
IP Address, Default Gateway, and Subnet Mask fields are activated and available for data entry.
IP Address* — The Internet protocol (IP) address of the library.
Default Gateway* — The IP address of the default gateway for your portion of the Ethernet network.
Subnet Mask* — The IP address of the subnetwork.
When you are finished, click Apply. When the Progress window displays the success message, you have modified your network settings.
In addition to the Setup, Operations, Tools, and Reports menus, there is a hidden Service menu that appears when service personnel log in using the service
user name and password. The Service menu gives service personnel access to troubleshooting tools that are not available to other users. You can use the Service
menu to access various tests for the library's tape drives or for the entire library to ensure that the library is functioning as expected. The following commands are
available:
Wrap Test — Performs a test to ensure that the tape drive circuitry is working by testing the external tape drive interface circuitry.
NOTE:
There are two different types of wrap tools; one for SCSI tape drives and one for Fibre Channel tape drives. You must install the appropriate
wrap tool for the tape drive type when executing this test. Performing this test without a wrap tool installed will cause the test to fail.
Robotics — Performs a test to make sure that the library's robotics system (including the picker assembly and Y-carriage assembly) is functioning correctly.
I/E — Performs a test to make sure that the I/E station is functioning correctly.
Barcode — Performs a test to make sure that the picker assembly can read barcodes correctly.
Drive — Performs a test to make sure that the tape drives are functioning correctly. Newly added drives need to be installed and verified one at a time. On
the Drive Test Diagnostic screen, select one of these three diagnostics to run on the selected drive, then follow the screen prompts.
Fast R/W Test — Reads and writes two wraps worth of data in each of the tape's four data sections. For this test, insert a scratch data cartridge in
the top I/E station slot. During the test, the drive overwrites the data on the cartridge.
Media Test — Because media damage usually comes from the tape edges, this test reads and writes two wraps worth of data on each of the two
outside data bands on both edges of the tape for the entire length of the tape. For this test, insert the suspect cartridge in the top I/ E station slot. The
data on the suspect cartridge will be overwritten.
Read/Write Test — Reads and writes 96 wraps worth of data in each of the tape's four data sections. For this test, insert a scratch data cartridge in
the top I/E station slot. During the test, the drive overwrites the data on the cartridge.
Door
— Performs a test to make sure that the access door is functioning correctly.
Sensor — Performs a test to make sure that the sensors are functioning correctly.
To modify specific network settings for the library, use the Network Management screen on the operator panel. From the operator panel, select Setup>Network
Config.
The Network Management screen appears with three tabs to modify your network settings:
SSL — Secure Socket Layer (SSL) is a protocol used for transmitting data securely over the Internet. Browsers, such as Netscape ® and MS Internet
Explorer®, use a private key that encrypts the data before it is transferred. The recipient of this secured data can then use that key to decode the information.
Trap Registration — Traps are alerts or status messages that can be collected, monitored, and used to proactively manage attached libraries using simple
network management protocol (SNMP) protocol with the host server(s).
SNMP Version — SNMP is a set of protocols for managing complex networks. SNMP works by sending messages, called protocol data units (PDUs), to
different parts of a network. Agents, which are SNMP-compliant devices, store data about themselves in management information bases (MIBs) and return
this data to the SNMP requesters such as the host's monitoring application.
When you are finished, click Apply on the Network Management screen.
All modified network settings are applied for the three tabs (SSL, Trap Registration, SNMP Version).
Updated network information triggers the SNMP agent on the library to restart.
HTTP services are restarted as a result of changing the settings and clicking Apply.
All remote users will be disconnected and will need to log in again.
Trap Registration
For the PowerVault ML6000 library to communicate important alerts to the host monitoring application, the administrator needs to register the unique IP address for
each host server connected to this library. On the Trap Registration tab of the Network Management screen, perform the following registration functions.
Create an IP Address
Complete the following steps to create an IP address:
Modify IP Address
Complete the following steps to modify an IP address:
Delete IP Address
Complete the following steps to delete an IP address:
When the Progress window displays the success message, you have registered your IP address settings.
On the SNMP Version tab of the Network Management screen, the admin can enable or disable SNMP v1 and SNMP v2 by selecting the appropriate radio button.
These earlier versions can be enabled/disabled at any time. The authentication algorithm is set to MD5 and the encryption is disabled system-wide.
When finished, press Apply on the Network Management screen. When the Progress window displays the Success message, you have enabled/disabled SNMP
versions 1 and 2.
CAUTION:
The service login should never be given to the customer for any reason. If the service password is needed, then the technician should use WebEx or
send an onsite provider.
The default passwords to log into the ML6000's web interface are:
Administrator Login:
User name: admin
Password: password
Service Login:
User name: service
Password: dell4you
NOTE:
The user name and password is case sensitive.
Views
The following are images of each library view of the web client interface. Click each image for a larger, detailed view.
Initial View
Cleaning Operations
Drive Operations
Storage Operations
Library Operations
Menu Tree
NOTE:
With the 1.5 release firmware, some functions that previously were available on both the Operator Panel and the Web client are no longer available
on the operator panel and instead can only be accessed from the Web client. Some items have changed location in the interface.
See the "Changes in the Operator Panel and Web Client" section on page 16 of the 1.5 release user guide addendum for a full list of changes.
TechSheet_PVML6000_UGAddendum_DRAFT_05-05-08.pdf
Setup Wizard
The following procedure outlines the step for using the Setup Wizard to configure the ML6000.
2. Click Yes to enter COD licenses, or No to proceed without entering additional COD licenses.
4. Click Yes to configure cleaning slots, or No to proceed without configuring cleaning slots.
5. Select the number of designated cleaning slots, and then click Next.
6. Click Yes to configure Import/Export slots, or No to proceed without configuring Import/export slots.
8. If partitioning has not been set up on the library, click Next to continue.
10. Type a new partition name if needed, and then click Next.
11. Click Apply to confirm the library settings, or click Back to modify a selection.
Partitions
The following procedure outlines the steps to create partitions in a web interface.
NOTE:
Best practice when using the PowerVault ML6000 in a multi-OS environment is to assign each operating system platform a dedicated partition.
6. To delete a partition, select the appropriate radio button and press Delete.
NOTE:
The automatic cleaning feature is available to all partitions created after the configuration of a cleaning slot. Any partitions created prior to the
configuration of cleaning slots will not have automatic cleaning enabled.
NOTE:
In Release 1.1, no mail slots need to be configured. Prior to Release 1.1, a minimum of six mail slots had to be configured.
NOTE:
Import/Export slots can only be changed when all partitions have been deleted.
Drive IDs
The following describes the Drive IDs configuration procedures.
Control Path
The following describes how to configure the Control Path for a partition.
2. Select the partition you wish to configure a control path for, and click Next.
3. Select the control path you wish to set for the partition, and click Apply.
Licenses
The following describes how to enter the Licenses in the web interface.
Setup
The following procedure outlines the steps to configure the email notification.
NOTE:
If no email accounts exist, you will see the following screen.
Email Account
The following procedure outlines the steps to configure the email account settings.
Click Apply.
Contact Information
The following procedure outlines the steps to configure the contact information.
First Name
Last Name
Company Name
Phone Number
Email Address
System Description
Click Apply.
Network Management
The following describes the Network Management screen. From this menu option you can configure the library's IP address, SNMP traps, the host name and DNS
settings.
2. Next select the IPv6 configuration option. The other choices are:
2. Next select the Host Name and DNS server configuration option. The other choices are:
2. Configure SNMP trap settings from this screen by selecting the transport protocol, the host name/IP Address and the port number.
User Management
2. Click Create and enter the appropriate parameters in the following fields:
User name
Password
Confirm password
Privilege
Click Modify and enter the appropriate parameters in the following fields:
User name
Password
Confirm password
Privilege
4. To remove a user, select the appropriate user radio button and click Delete .
NOTE:
The admin account cannot be renamed or deleted.
Port Configuration
Channel Zoning
Host Mapping
Host Management
Host Port Failover
Data Path Conditioning
Blade Control
WARNING:
Disable the control path of any existing fiber partitions that will be controlled by the I/O blade.
NOTE:
Host Management and Host Mapping sub-menus are not present on the Operator Control Panel until Host Mapping is Enabled in the Blade Control
sub-menu.
Port Configuration
The following items can be configured for FC I/O Blade Host Ports 1 & 2:
Loop ID - Can be set to Auto (default), or a hard value from 0-125. Some FC host operating systems require a hard loop ID setting.
Speed - Can be set to Auto (default) or 1Gb, 2Gb, or 4Gb.
Frame Size - Can be set to 512, 1024 or 2048 (default).
Connection - Can be set to Loop Preferred (default), Loop Only, or Point to Point. Connection must be set to Point to Point if the system is to be configured
for Host Port Failover.
Channel Zoning
Channel Zoning (also called port zoning), configures access to an entire Fibre Channel and all LUNS on that channel for the exclusive use of a host or group of
hosts on a single host port.
I/O Blades are listed by library location and unique World Wide Node Name (WWNN).
By default, both FC Host Ports on a given I/O Blade have access to all channels on that I/O Blade.
To disable port access, clear the check box in the Host Port Column that aligns with the drive port to be disabled.
Host Port Failover must be disabled prior to Channel Zoning.
WARNING:
Disable the control path of any existing fiber partitions that will be controlled by the I/O blade.
Host Mapping
Blade Host Mapping enables the system administrator to set LUN mappings.
This is an optional feature, and is disabled by default on the Blade Control setup page.
Compared to Channel Zoning, Host Mapping is a more precise way to give hosts access to partitions and tape drives.
When initially enabled, all Host mappings are turned off. To configure host mapping, you need to select each partition or tape drive you want to map.
WARNING:
Disable the control path of any existing fiber partitions that will be controlled by the I/O blade.
Host Management
The Host Management setup allows the network administrator to select options to help identify systems otherwise presented by their unique World Wide Node
Names.
Server name
Host Port
Operating system
Offline devices may be deleted from the Host Management setup. Online devices cannot be deleted.
NOTE:
The WWNN of any fibre switch seen on the fabric will also be presented.
Port Configuration
Host Ports must be set for Point to Point within the Port Configuration sub-menu
Host Port Failover Configuration
Select the desired I/O Blade
Check the box for Host Port Failover
Select Active Port 1 or 2
NOTE:
Test Interval must be set between 5 to 2,880 minutes (48 hours). 60 minutes is default value.
Blade Control
The Blade Control menu is used to:
2. Enter appropriate values for the date and time, and click Apply.
Move
The following describes the Media Move procedure.
NOTE:
A "Permission Denied" message will be displayed on the web UI or operator panel if backup software is actively using the library (e.g. has a SCSI
PREVENT on the picker) when trying to move media using this menu option.
4. From Select Destination, click the destination slot the media will be moved to.
Import
The following describes the Media Import procedure.
NOTE:
A "Permission Denied" message will be displayed on the web UI or operator panel if backup software is actively using the library (e.g. has a SCSI
PREVENT on the picker) when trying to move media using this menu option.
Export
The following describes the Media Export procedure.
NOTE:
A "Permission Denied" message will be displayed on the web UI or operator panel if backup software is actively using the library (e.g. has a SCSI
PREVENT on the picker) when trying to move media using this menu option.
NOTE:
Cleaning media should not be manually placed in the library (e.g. by opening the main door and placing media in the cleaning slots). When cleaning
media is manually placed in one or more cleaning slots, the ML6000 will correctly discover and report the cleaning media in the slot, but will not use it
via the library's automatic cleaning feature when requested by the drives. The Import or Import Cleaning Media option must be used to place cleaning
media in cleaning slots to enable the automatic cleaning feature.
2. Select the cleaning media you wish to import and click Apply.
2. Select the cleaning media you wish to export and click Apply.
Partitions
2. Select the partition you wish to change, select Online or Offline, and then click Apply.
Load Drive
The following describes the Load Drive procedure.
2. Select the partition you wish to load into and click Next.
4. From Select Destination, click the destination drive the media will be loaded to.
Unload Drive
The following describes the Unload Drive procedure.
3. Select the drive the media will be unloaded from and click Apply.
Each module has an I/E station door with multiple open and close sensors. A secondary door behind the I/E station door acts as a redundant indicator as to whether
the I/E station is opened or closed. Robotics motion only occurs if the I/E station door is either fully opened or fully closed. The secondary door is completely closed
in each case. When the I/E station door transitions from not opened or not closed to open or closed, robotics motion will resume from the point it was paused.
NOTE:
Some host applications use a command to lock and unlock I/E station doors. This command usually cannot be overridden by the library. Use the host
application to lock or unlock I/E station doors if this occurs.
The library imports or exports a cartridge from the I/E station door. While the library is attempting to import or export a tape from a given I/E station slot, only
the associated I/E station door is locked in the closed position. All other I/E station doors remain accessible. On a get from an I/E station slot, the associated
I/E station door remains locked until the media has been successfully moved to its destination. This allows the media to be returned to the I/E station slot in
the event of a put error.
The user requested that the I/E station door be locked.
If the I/E station slots are configured as storage slots, the door is always locked.
An I/E station door can be released by entering a password on the operator panel or the Web client.
The I/E station doors can be configured to be either locked or unlocked upon power down. A configuration property specifies whether the I/E station doors are
locked or unlocked on power down.
NOTE:
If the I/E station doors are not fully open or closed, the library operation speed slows to 25 percent of normal operating speed.
System Shutdown
The paths to open the appropriate screens are as follows:
Log Out
2. To view the details of a specific RAS ticket from the display, click Details next to the ticket.
4. To resolve a specific RAS ticket from the display, click Resolve next to the ticket.
7. Either click Exit to exit without closing the RAS Ticket, or click Close to exit and close the RAS Ticket.
Capture Snapshot
NOTE:
To send the file to an email account, the email account must be set up using Setup>Notification>Email Account.
Save/Restore Configuration
The following describes the Save/Restore Configuration procedure.
2. Choose the radio button for the operation you want to perform and click Apply.
WARNING:
After the restore has completed, the library will be rebooted.
These operations will allow you to save a snapshot of your current library configuration and restore it to this configuration at a later date.
If performing a Restore, select the restore file from your local file system.
If the "Restore Library Firmware" checkbox is selected, the library firmware that was saved with the configuration will also be restored.
Identify Drives
2. Select the partition to view information about the drives within that partition.
3. Clicking Identify All flashes the LEDs on the back of all of the ready drives within the selected partition for one minute.
Clicking Identify Control Path flashes the LED on the back of the control path drive within the selected partition for one minute.
NOTE:
Only drives that are ready will be identified.
5. Place a tape in the top I/E Station slot and wait for the Assign-IE popup window to be displayed.
7. Click View IE Stations and verify that your tape is listed in the top IE slot.
8. Click Apply.
5. Place a scratch tape in the top I/E Station slot and wait for the Assign-IE popup window to be displayed.
6. Choose the "System" partition in the Assign-IE popup window and click Apply.
7. Click View IE Stations and verify that your tape is listed in the top IE slot.
8. Click Apply.
NOTE:
Best Practice: When updating the tape drive firmware on the PowerVault ML6000, the recommended method is by firmware file. The firmware file
can be downloaded from support.dell.com.
5. Place a scratch tape in the top I/E Station slot and wait for the Assign-IE popup window to be displayed.
6. Choose the "System" partition in the Assign-IE popup window, and click Apply.
7. Click View IE Stations and verify that your tape is listed in the top IE slot.
8. Click Apply.
NOTE:
Best Practice: When updating the tape drive firmware on the PowerVault ML6000, the recommended method is by firmware file. The firmware file
can be downloaded from support.dell.com.
NOTE:
The firmware file can be downloaded from support.dell.com.
NOTE:
The library will be rebooted after the firmware file has been uploaded.
Reports Menu
This procedure outlines the steps for removing and replacing the library control blade (LCB).
WARNING:
The CF card should NOT be migrated from the old LCB to the new LCB. A new kit has been created so both parts are replaced at the same time.
YT581: ML6000 Flash LCB Input/Output Card Kit (Contains TX552[LCB Flash MEM Card, V3], WJ129[LCB Controller Card])
KIT,CRD,I/O,LCB,FLSH,ML6000,R
2. Access the back of the library, and then locate the LCB.
3. Label each cable connected to the LCB to ensure that you can connect them to the new LCB correctly.
Pull the bottom part of the upper latch hook up and out of the blade, pull the top part of the lower latch hook up and out of the blade, and then use the two
latch hooks as handles to remove the entire blade.
WARNING:
The CF card should NOT be migrated from the old LCB to the new LCB. A new kit has been created so both parts are replaced at the same
time.
YT581: ML6000 Flash LCB Input/Output Card Kit (Contains TX552[LCB Flash MEM Card, V3], WJ129[LCB Controller Card])
KIT,CRD,I/O,LCB,FLSH,ML6000,R
WARNING:
When sliding the LCB into the slot, there should be no resistance. Do not force the LCB into the slot, or damage may occur.
NOTE:
When inserting the LCB into the slot, ensure that the LCB LEDs are located at the top of the blade and that the latch hooks are on the right
side of the blade.
7. Press both of the LCB latch hooks into the blade to secure it into the control module.
NOTE:
The LCB will fit snugly into its slot.
NOTE:
If this hardware operation failed, use the saved library configuration file to restore the configuration once hardware repairs have been made.
WARNING:
The CF card should NOT be migrated from the old LCB to the new LCB. Nor should it be replaced separately. A new kit has been created so both
parts are replaced at the same time.
YT581: ML6000 Flash LCB Input/Output Card Kit (Contains TX552[LCB Flash MEM Card, V3], WJ129[LCB Controller Card])
KIT,CRD,I/O,LCB,FLSH,ML6000,R
Power Supply
This procedure outlines the steps for removing and replacing the power supply.
CAUTION:
If the library has only a primary power supply, power off the library.
If the library has both a primary and redundant power supply, do not power off the library.
2. Access the back of the library, and then locate the power supply that you need to replace.
3. Power off the power supply, and then disconnect the power supply's power cord.
5. Grip the power supply handle, and pull it toward you to remove the power supply.
6. Insert the new power supply into the vacant power supply slot.
NOTE:
When inserting the power supply, ensure that you insert it correctly with its on/off switch located at the bottom of the supply, below the handle.
The power supply must be level to slide in smoothly.
7. Tighten the power supply thumbscrews to secure the power supply to the library module.
10. Check the status of the power supply LEDs, and then verify LED status.
NOTE:
If this hardware operation failed, use the saved library configuration file to restore the configuration once hardware repairs have been made.
Tape Drive
This procedure outlines the steps for removing and replacing a tape drive.
2. Vary the drive offline on the library for either a SCSI or Fibre Channel drive. The paths to the appropriate screen are:
3. Disconnect the host interface cables from the drive that you need to remove.
5. Grip the tape drive handle, and pull the entire tape drive toward you to remove it.
6. Insert the new tape drive into the vacant slot, and then slowly slide the drive into the slot using the guide rails on both the tape drive and the drive slot.
NOTE:
The drive must be level to slide in smoothly.
7. Tighten the tape drive thumbscrews to secure the drive to the module.
NOTE:
The thumbscrews must be aligned with the module screw holes. If they are not aligned, the tape drive was not inserted correctly.
NOTE:
Moments after you power on the library, when the library and drives are booting up, the green LED blinks one time per second. When the
drive is downloading firmware, the amber LED is constantly lit, and both the blue and green LEDs flash one time per second. Firmware
begins to download as soon as the library detects a new drive. Firmware downloads can take up to 25 minutes. If the blue and amber LEDs
never light, either restart the drive or reinstall it.
10. Vary the drive online using the appropriate interface commands. The paths to the appropriate screen are:
11. Verify the drive firmware level. If the new drive does not have the appropriate firmware level, update it.
12. Insert media into the new drive using a host command to verify that the new drive communicates with the host.
NOTE:
If this hardware operation failed, use the saved library configuration file to restore the configuration once hardware repairs have been made.
Control Module
This procedure outlines the steps for removing and replacing the library control module.
WARNING:
Use the RMU under Library View>Reports>Library Configuration to document the customer's current configuration, partitions, drive
locations, slot configuration, and I/E slot configuration, and save the partition information.
The chassis serial number will change, and you will not be able to use the Save/Restore option to save the configuration like you would if you
were replacing the LCB. If you have applied a Capacity-On-Demand (COD) license key to your original 5U Library Control Module, you must
obtain a replacement license key to apply to your new 5U Library Control Module.
The backup software will treat the ML6000 as a new library, so the application will need to be reconfigured after the repair. This includes
importing the tapes in the backup software.
The chassis FRU will come with one power supply regardless of whether or not the original chassis had one or two power supplies. If the
original chassis had one power supply you can just swap out for the new chassis plus power supply. If the customer originally had redundant
power supplies they will need to swap one of the power supplies from the failed CM.
NOTE:
Use a Phillips head #2 screwdriver to remove and replace the top cover plate, and a T10 Torx to remove and replace the bottom cover plate.
2. Label all cables before you remove them so you can reconnect them to their proper locations.
NOTE:
Label the tape drives properly prior to doing the replacement so that the drive is replaced in the original drive slot. Otherwise, you will have to
reconfigure your tape backup software.
7. Raise the picker assembly into the control module, and then rotate the robot stop tab so that it supports the robot assembly.
NOTE:
The robot stop tab prevents the robot assembly from falling to the bottom of the library and possibly becoming damaged.
NOTE:
a. Starting with the top-most module of your library, open the I/E station door and then the access door of the module.
b. Locate the two thumbscrews located at the base of the module: one is at the bottom right of the I/E station, and the other is at the bottom left of the
opened access door.
c. Loosen the thumbscrews at the front of the module (I/E station and access door areas).
d. Squeeze the front Y rail catch located to the left of the operator panel opening, and lift it so that its catch latches into the notch in the chassis. Repeat
for the rear Y rail catch, located behind the rear Y rail. This prevents damage to the module's Y rails.
e. Loosen the two thumbscrews located at the base of the back of the module.
f. Lift and rotate the plunger to disengage the alignment plunger located adjacent to the access door's thumbscrew.
NOTE:
When you release the alignment plunger, it should disengage, freeing the control module.
g. From the front of the library, slide the entire module toward you, and lift it off of the module below it. The top and bottom module panels are designed
so that they can easily slide and lock into place with other modules.
NOTE:
If your control module is located at the bottom of the library and your library is rack mounted, then you must also remove the module from the
rack. Open the I/E station door and the left door of the module, and remove the rack ears and washer plates. Then remove the rack mount's
thumbscrews from the base of the module.
a. Lift the new control module, and, from the front of the library, place it in the appropriate location.
NOTE:
If you are stacking the control module on top of an expansion module, place the rear of the control module on the front edge of the
expansion module, align them, and slide the control module into place.
b. If your control module is located at the bottom of the library and your library is rack mounted, then you must reinstall the module to the rack mount.
Place the control module onto the shelf of the rails, slide it into place, and secure the thumbscrews located at the bottom of the shelf into the module.
Then open the I/O station door and the left door of the module, replace the rack ears and washer plates, and tighten the thumbscrews to secure the
module to the rack. Finally, fasten the control module's enclosure plate to the bottom of the module.
c. If you placed the control module on top of an expansion module, tighten the two thumbscrews at the base of the front of the module and the two
thumbscrews located at the base of the back of the module.
d. Fasten the control module's enclosure plates to the top and/or bottom of the module, as necessary.
e. If the control module is located at the top of the library, fasten the control module's top enclosure plate. If the control module is in the middle of the
library, ensure that both the top and bottom enclosure plates are removed. If the control module is at the bottom of the library, fasten the control
module's bottom enclosure plate.
f. Replace all expansion modules to their original positions above the control module using the same method above, and then tighten all thumbscrews
located at the base of the front and back of the modules.
NOTE:
Ensure that each drive is replaced in its original drive slot during replacement. Otherwise, you must reconfigure your tape backup software.
NOTE:
If your host application inventories the location of each tape cartridge in the library, open the host application and re-inventory it to
synchronize its logical inventory with the physical inventory of the library.
Expansion Module
This procedure outlines the steps for removing and replacing the library expansion module.
WARNING:
The library will not be able to locate tapes that are removed from one partition and returned to a different partition. Return the tapes to the same
partition they were removed from. Because the library assigns slots to a partition, you must create a map to locate each tape or create a map of
tape slots that belong to each partition. If you are unsure about which cartridge barcode belongs in which partition, export the tape cartridges via the
I/E station while keeping track of which partition they came from. Remove all tape blockers, if neccessary. Reconfigure the library and then re-import
the cartridges via the I/E station into the appropriate partitions.
NOTE:
As with the CM chassis FRU, the EM Chassis FRU will come with one power supply regardless of whether or not the original chassis had one or two
power supplies. If the original chassis had one power supply, you can swap out for the new chassis plus power supply. If the customer originally had
redundant power supplies, they will need to swap one of the power supplies from the failed EM.
Use a Phillips head #2 screwdriver to remove and replace the top cover plate and a T10 Torx to remove and replace the bottom cover plate.
WARNING:
Do not remove the screw circled in red when removing the bottom cover. This screw retains the home switch and by removing this screw in the field it
has frequently resulted in lost/missing home switches rendering the unit non-functional.
2. Label all cables before you remove them so you can reconnect them to their proper locations.
3. Disconnect all power cords, network data cables, and module-to-module communication cables from the expansion module.
5. Remove the tape cartridges from the expansion module, and set them aside.
6. Label the tape drives so you can later replace them to their proper locations.
NOTE:
Because the library recreates the internal map of the library and its logical libraries each time the library is restarted, labeling the drives is not
necessary unless you care about their physical location in the library.
NOTE:
If your expansion module is located at the bottom of the library and your library is rack mounted, you must also remove the module from the
rack mount. Open the I/E station door and the left door of the module, and remove the rack ears and washer plates. Then remove the rack
mount thumbscrews from the base of the module.
Location of Y-rails
9. Reverse the step 8 to add the new expansion module to your library.
13. Reconnect all power cords, network data cables, and module-to-module communication cables.
NOTE:
If your host application inventories the location of each tape cartridge in the library, open the host application and re-inventory it in order to
sync its logical inventory with the physical inventory of the library.
NOTE:
If this hardware operation failed, use the saved library configuration file to restore the configuration once hardware repairs have been made.
If you used the library configuration reports, you must reconfigure manually if you lost your configuration. If you used Save/Restore (not
Tape Column
This procedure outlines the steps for removing and replacing a tape column.
3. Reach inside the access door, and remove the first tape column (i.e., column 1 for the left side; column 5 for the right side), located at the front of the
module. You may need to remove tape cartridges from the column to do this. Free the column from the library's housing by gripping the column and sliding it
horizontally toward you (i.e., front of the library) to release the column's back (locking) tabs. Then pull the column toward the center of the library to remove
it via the access door. You may need to jiggle the tape column slightly to dislodge the column's back tabs from the library's housing.
4. Remove additional columns in the same manner, in succession, including the target column.
5. Replace the target column with the new one. To insert the column, insert its tabs (located on the back of the magazine) into the appropriate slots in the side
of the module, and slide it horizontally away from you until it snaps into place. Ensure that all tabs are fully engaged and that the back of the column is flush
with the wall of the module.
NOTE:
Ensure that all tabs are fully engaged by pulling on the top and bottom of the tape column. Make certain that it remains flush with the wall of
the module.
7. Replace all tape cartridges that you removed from the tape columns.
NOTE:
If your host application inventories the location of each tape cartridge in the library, open the host application and re-inventory it to
synchronize its logical inventory with the physical inventory of the library.
This procedure outlines the steps for removing and replacing the access door bezel.
2. Open the I/E station door, which provides access to the access door.
3. Open the access door by gripping the right side of the door and swinging it toward you until you hear it click into place.
NOTE:
The door will then remain open.
4. Using the Torx 10 screwdriver, remove the seven screws located on the back side of the access door, and set the screws aside.
6. Secure the new front bezel to the access door. Align the new bezel's screw holes with those on the access door. Using the screwdriver, tighten all screws to
the backside of the access door.
This procedure outlines the steps for removing and replacing the I/E station door bezel.
3. Lift the I/E station door bezel slightly to dislodge its five bolt tabs on the back of the bezel from their keyhole slots in the I/E magazine. Then pull the bezel
horizontally toward you to remove it from the I/E station door.
5. Secure the new front bezel to the I/E station. Align the new bezel's five bolt tabs with their keyholes in the I/E magazine, and then insert the bolts into the
keyholes and press the bezel down to lock the bolts and the bezel into place.
This procedure outlines the steps for removing and replacing the I/E station slide assembly.
a. Using one hand, push open the spring-loaded I/E station gate flap.
b. Use your finger to lift the catch up and disengage the spring-loaded roller catch located at the top of the slide assembly's railing. This releases the
slide assembly, allowing you to remove it.
c. With one hand keeping the catch disengaged, use your other hand to pull and remove the slide assembly from the library.
4. Using the Phillips head #2 screwdriver, remove the three screws securing the I/E station's tape magazine to the slide assembly, and set aside the magazine
and the three screws for reuse.
5. Using the Phillips head #2 screwdriver, tighten the three previously removed screws to secure the new slide assembly to the existing tape magazine.
6. Insert the new slide assembly with its attached tape magazine into the I/E station, and ensure that the magazine barcode (volume serial) is located at the
top:
a. Using one hand, push open the spring-loaded I/E station gate flap.
b. Use your finger to lift the catch up, and disengage the spring-loaded roller catch located at the top of the slide assembly's railing. This allows you to
insert the slide assembly fully into the I/E station.
c. With one hand keeping the catch disengaged, use your other hand to push and fully insert the slide assembly into the library. You will hear a click
when the catch engages and the slide assembly is properly seated.
This procedure outlines the steps for removing and replacing the I/E Station lock assembly.
a. Using one hand, push open the spring-loaded I/E station gate flap.
b. Using your finger to lift the catch up, disengage the spring-loaded roller catch located at the top of the slide assembly's railing. This releases the
slide assembly, allowing you to remove it.
c. With one hand keeping the catch disengaged, use your other hand to pull and remove the slide assembly from the library. This provides access to
the I/E station lock assembly mounted at the base of the I/E station area.
4. Push the cable locking ears apart to disconnect the I/E station ribbon cable from the back of the I/E lock assembly.
5. Using a screwdriver, remove the single screw at the top front of the I/E station lock assembly that secures it, and then set the screw aside for reuse.
6. Lift and remove the defective lock assembly from the library.
7. Install the new lock assembly, ensuring that its bottom tab locks are secure on the base of the lock assembly.
8. Using a screwdriver, tighten the single screw removed earlier to secure the I/E station lock assembly.
9. Reconnect the I/E station ribbon cable to the lock assembly, ensuring that the cable locking ears are parallel to secure the cable.
a. Using one hand, push open the spring-loaded I/E station gate flap.
b. Using your finger to lift the catch up, disengage the spring-loaded roller catch located at the top of the slide assembly's railing. This allows you to
insert the slide assembly fully into the I/E station.
c. With one hand keeping the catch disengaged, use your other hand to push and fully insert the slide assembly into the library. You will hear a click
when the catch engages and the slide assembly is properly seated.
Operator Panel
This procedure outlines the steps for removing and replacing the operator panel.
2. Open the I/E station door, which enables you to open the access door to which the operator panel is attached.
3. Open the access door by gripping the right side of the door and swinging it toward you until you hear it click into place.
NOTE:
The door will then remain open. The operator panel is attached to the back side of this door.
4. Using your hands, remove the black cover plate on the backside of the access door by squeezing it slightly on both sides and pulling it toward you to
release. Then set it aside.
a. Remove the small cable inserted near the top of the operator panel by firmly pulling it out of its connection.
6. Using the Torx 10 screwdriver, remove the two screws that secure the operator panel to the backside of the access door.
CAUTION:
When removing the final screw, be careful not to allow the operator panel to fall off of the door.
8. Install the new operator panel, ensuring that its locking tabs are securely seated along the right edge of the operator panel (facing the inside of the access
door).
9. Using the screwdriver, tighten the screws to secure the operator panel to the backside of the access door.
a. Firmly insert the small cable into its connection near the top of the operator panel.
b. Insert the three larger cables into their connections and secure by squeezing together their cable locking ears so that they are parallel and the
connection is secure.
c. Secure the cover plate.
Picker Assembly
This procedure outlines the steps for removing and replacing the picker assembly.
NOTE:
Download the Dell PVML6000 Y-Carriage Assembly Tech Sheet .
3. Reach inside the access door, and rotate the picker so its fingers point to the left rear corner of the control module to give you easy access to the X-axis flex
cable, which will be disconnected in the next step.
4. Disconnect the X-axis flex cable from the library by squeezing the tab of the flex cable, and then pull the cable out and up. The other end of the flex cable
will remain attached to the library. Place the loose end of the cable in the cable tray, out of your way.
5. Loosen the thumbscrews located at the front and back of the picker assembly.
NOTE:
These screws can be tight, so a screwdriver may be required.
6. Lift the picker assembly up and out of the module. Turn it on its side to remove it through the access door. If you are removing the assembly from the control
module, be aware that this will be a tight fit.
7. Insert the new picker assembly through the access door. First, align the rear indexing features, and then align the front indexing features before setting the
picker assembly in place. Ensure that the picker assembly is level.
8. Tighten the thumbscrews located at the front and back of the picker assembly.
9. Reconnect the X-axis flex cable by aligning the tab of the flex cable with the post on the translator base. Squeeze the tab, push the cable connector down
into its socket, and push the tab toward the picker until it snaps into place.
Model 2 Robot
This procedure outlines the steps for removing and replacing the Model 2 Robot.
NOTE:
When an EM is present, you will need to manually move the Robot to the CM and engage the parking tab. You will then need to separate the
modules and remove the CM from the rack. Click here for instructions to separate and remove the CM.
5. Loosen the thumbscrew for the cable spool and disconnect the cable spool from the robot.
8. When replacing the robot, use both hands to ensure that it is level, and then slide it down along the rails.
Cable Spool
This procedure outlines the steps for removing and replacing the cable spool.
NOTE:
Before removing the control module, first remove any expansion module(s) above the control module. See the Expansion Module section for
details.
3. If the control module's top chassis plate is still in place, remove it. Using the screwdriver, remove the screws from the top plate, and set the plate and screws
aside.
5. If you removed the picker assembly, also remove the Y-motor carriage assembly to gain access to the cable spool. To remove the Y carriage assembly,
simply lift it up and out of the top of the module.
6. Remove the three tape columns located on the left side of the control module to gain access to the cable spool. Remove the tape column located at the
front left of the module (column 1) before removing the other two tape columns (columns 2 and 3). Refer to the Replacing a Tape Column section of the
User's Guide or the Tape Column section for details.
NOTE:
Label the tape columns so you can replace them to their original locations. Otherwise, the library's self-test will fail.
a. Ensure that all cables are out of the way, and then insert the cable spool's studs into the side of the module.
b. Tighten the screw that you removed earlier to secure the cable spool into place.
c. Reconnect the cable spool cable.
10. Replace the tape columns in their proper locations. When replacing the columns, replace the rear column first (column 3), then the middle column (column
2), and finally the front column (column 1).
11. If you removed the Y carriage assembly, replace it. Use both hands to ensure that it is level, and then slide it toward the back of the library along the
carriage's guide rails.
NOTE:
The Y carriage assembly should slide into the module easily.
12. If you removed the picker assembly, replace it. See the Picker Assembly section for details.
13. If you removed the control module top plate, replace it.
14. Replace the control module to its appropriate location in the library.
15. If you have not already done so, reattach the cable spool clip to the Y carriage assembly.
This procedure outlines the steps for adding a redundant power supply.
NOTE:
When inserting the power supply, make sure that you insert it correctly with its on/off switch located at the bottom of the supply, below the
handle. The power supply must be level to slide in smoothly.
3. Tighten the power supply´s thumbscrews to secure the power supply to the library module.
5. Turn on the power supply, using the switch on the rear of the power supply.
NOTE:
The top green LED (AC OK) and the blue LED (STAND BY) should remain solidly lit until the library is powered on.
Expires 7/23/2014 9:11:31 AM Adding a Redundant Power Supply This document is Dell Confidential
This procedure outlines the steps for removing a redundant power supply.
2. Turn off the power supply using the switch on the rear of the power supply.
5. Remove the power supply by gripping the power supply handle and pulling it toward you.
4. Loosen the cover plate thumbscrews, and then remove the plate. Store the cover plate.
NOTE:
If you later decide to remove the drive, you will need to reinstall the cover plate.
5. Insert the new tape drive into the vacant drive slot. Using the guide rails on both the tape drive and in the drive slot, slowly slide the drive into the slot.
NOTE:
The drive must be level to slide in smoothly.
6. If this new tape drive will be completing its SCSI bus, install a SCSI terminator in its top SCSI connection.
7. Tighten the tape drive thumbscrews to secure the drive to the module.
The thumbscrews must be aligned with the module's screw holes. If they are not aligned, the tape drive was not inserted correctly.
Moments after you power on the library, when the library and drives are booting up, the green LED blinks once per second. When the drive is downloading
firmware, the amber LED is constantly lit, and both the blue and green LEDs flash one time per second. Firmware begins to download as soon as the library
detects a new drive. Firmware downloads can take up to 25 minutes. If the blue and amber LEDs never become lit, either restart the drive or reinstall it.
11. Vary the drive online by following the appropriate interface commands. The library can use the drive immediately after the drive firmware is downloaded.
The paths to the appropriate screen are:
12. Verify the drive's firmware level. If the new drive does not have the appropriate firmware level, update it.
NOTE:
If this hardware operation failed, use the saved library configuration file to restore the configuration once hardware repairs have been made.
3. Prepare host applications for drive removal, and power down the drive, if necessary.
4. Vary the drive offline on the library for either a SCSI or Fibre Channel drive:
5. Disconnect the host interface cables from the drive that you need to remove.
7. Remove the drive by gripping the tape drive handle and pulling the entire tape drive toward you.
NOTE:
If you cannot find a cover plate, order one. All vacant slots must have a cover plate to keep unwanted materials out of the library. If a cover
plate does not cover an empty drive slot, the robotics assembly will move at a much slower speed to prevent user injury.
NOTE:
If this hardware operation failed, use the saved library configuration file to restore the configuration once hardware repairs have been made.
WARNING:
This procedure should only be performed by qualified/trained personnel and used only as a last option due to the damage this could cause to the
drive.
Attention:
Before using this procedure, you must have exhausted all other means of removing the tape cartridge from the drive. Use this procedure only if you cannot
remove the tape cartridge by using any other means.
Determine from the customer if the cartridge contains critical customer data.If the cartridge contains sensitive data that cannot leave the site, inform the
customer that certain failure conditions diagnostics will be performed to test the drive for continued use.
The following removal procedures can destroy customer data! Use extreme care when handling or removing the customer's tape cartridges to minimize tape
damage and lost data.
DO NOT TOUCH the magnetic tape or tape path. Both are extremely sensitive to the oil and salt from your skin. Use clean, lint-free gloves when working
around magnetic tape or the tape path components.
Electrostatic-sensitive components: Consider using an ESD Kit. v After you remove the tape cartridge, advise the customer to copy the data to another
cartridge and to remove this tape cartridge from service.
Do not use power tools or magnetic tools to perform this procedure.
To avoid contamination and electrostatic-discharge damage to the drive, never touch the head or electronic components inside the drive.
If you cannot remove the cartridge from the drive using the following procedures, contact your next level of support.
Recommended Tools:
2.5 mm offset hex wrench (do not use magnetized wrench)
#1 Phillips screwdriver
ESD Kit
Flashlight (optional)
Beginning Procedure
1. Refer to the enclosure documentation for instructions on removing the drive.
2. Place the drive on a non-slip, sturdy work surface.
3. Ground yourself to the drive by using an ESD Kit.
4. Remove the cover of the drive by performing the following steps:
a. Using a Phillips screwdriver, remove the three screws and washers (see "1" in Figure titled "Removing the cover from the internal drive") that secure
the bezel "2" to the internal drive, then remove the bezel.
b. Remove the cover of the internal drive by performing the following steps:
a. Remove the four cover-mounting screws and washers "3".
b. Remove the cover by lifting it up.
5. Inspect the drive to decide which of the following conditions most closely matches the symptom on the drive:
Tape spooled off the supply reel - All the tape appears to be on the take up reel and no tape is on the supply reel (inside the cartridge). Test the
drive after the procedure is completed.
Tape pulled from leader pin (or broken at the front end) - All the tape appears to be on the supply reel (inside the cartridge) and very little or no
tape appears to be on the take up reel. The leader block is positioned in the take up reel. Return the drive after the procedure is completed.
Tape broken in mid-tape - Tape appears to be on both the supply reel (inside the cartridge) and take up reel. Test the drive after the procedure is
completed.
Tape tangled along tape path - Tape appears to be tangled and damaged but in tact. Return the drive after the procedure is completed.
-- OR --
No damage to tape (or no apparent failure) - There appears to be no damage or slack to the tape. Return the drive after the procedure is completed.
6. Turn the supply reel clockwise, allowing the moistened tape to adhere to the hub as it winds around the supply reel (inside the cartridge).
7. Continue spooling into the cartridge until the tape is taut and remains within the flanges of the tape guiding rollers. Ensure that you do not stretch the tape.
8. Reassemble the drive, reversing the steps in �Beginning Procedure� page.
9. Allow the drive to perform mid-tape recovery. This takes several minutes. When this activity completes, the cartridge ejects automatically.
10. Test the drive to determine if it should be replaced.
1. From the left side of the drive, pull out tape from the take up reel.
NOTE:
If there is more than approximately 0.6 m (2 ft.) of tape on the take up reel, go to �Tape Broken in Mid-tape� page.
2. If there is less than approximately 0.6 m (2 ft.) of tape on the take up reel, cut off the excess tape as close to the leader pin, as possible.
3. Locate the threader motor worm gear ("4" in Figure titled "Drive with cover removed to reveal gear train." page) the rear of the drive. Use your finger to rotate
the threader motor worm gear and slowly rotate the threader mechanism gear ("6" in ) clockwise.. This rotates the threader motor worm gear ("4" in Figure
titled "Drive with cover removed to reveal gear train." page) clockwise, drawing the tape leader block assembly (LBA) into the cartridge.
4. As the LBA is secured in the cartridge, you should hear the LBA retention spring clips click into place. If you do not hear the click, continue rolling until the
threader motor worm gear ("4" in Figure titled "Drive with cover removed to reveal gear train." page) stops. The LBA is in the correct position.
NOTE:
Be sure to keep tension on the tape as the LBA is drawn into the cartridge by using a hex wrench as shown in Figuretitled "Drive with cover
removed to reveal gear train." page.
8. Continue rotating the loader motor worm gear ("1" in Figure E-7 on page E-8) until the rotate stub ("3" in Figure titled "Drive with cover removed to reveal
gear train." page) is positioned as shown. Notice that the rotator stub ("3" in Figure title "Drive with cover removed to reveal gear train."page) is nearly
aligned with the cartridge loader tray guide bearing ("2" in Figure titled "Drive with cover removed to reveal gear train." page).
9. Remove the cartridge from the cartridge loader tray.
10. Reassemble the drive by reversing the procedure in Step 4 on page E-6 in �Beginning Procedure� page.
11. Refer to the appropriate procedure to install the new drive and return the failed drive.
NOTE:
If there is less than approximately 5 cm (2 in.) of tape on the take up reel, go to �Tape Pulled from or Broken near Leader Pin� page.
2. From the supply reel inside the cartridge, pull approximately 0.3 m (1 ft.) of tape.
3. From the take up reel, thread tape around the rear of the tape path and over the head rollers on the left side of the drive.
4. Moisten a cotton swab with water, and wet approximately 13 mm (0.5 in.) of the tape end. Overlap the tape ends, loosely mending them together.
5. Set the drive on its left side with the head and tape path facing up.
6. From the bottom of the drive, locate the access hole ("1" in Figure titled " Using hex wrench to rewind tape into cartridge" ) in the bottom cover. Insert a 2.5
mm offset hex wrench through the bottom cover access hole and into the reel motor axle. begin spooling tape back into the cartridge by turning the hex
wrench clockwise.
7. Turn the supply reel clockwise, carefully guiding the mended portion of the tape to wind around the hub of the supply reel located inside the cartridge.
Continue spooling into the cartridge until the tape is taut. The tape must remain within the flanges of the tape guiding rollers. Ensure that you do not stretch
the tape.
8. Reassemble the drive by reversing the procedure in Step4 in �Beginning Procedure� page.
9. Allow the drive to perform mid-tape recovery. This takes several minutes. When this activity completes, the cartridge ejects automatically.
10. Test the drive to determine if it should be replaced.
NOTE:
If you find the tape to be broken, go to one of the following appropriate procedures:
1. Set the drive on its left side with the head and tape path facing up.
2. From the bottom of the drive, locate the access hole ("1" in Figure titled "Using hex wrench to rewind tape into cartridge").
3. Insert a 2.5 mm offset hex wrench through the bottom cover access hole and into the reel motor axle. Begin spooling the tape back into the cartridge by
turning the hex wrench clockwise.
4. Continue spooling into the cartridge until the tape is taut and remains within the flanges of the tape guiding rollers. Ensure that you do not stretch the tape.
5. Locate the threader motor worm gear ("4" in Figure "Drive with cover removed to reveal gear train") on the rear of the drive. Use your finger to rotate the
treader motor worm gear and slowly rotate the threader mechanism gear ("6" in Figure title "Drive with cover removed to reveal gear train") clockwise. This
rotates the threader motor worm gear ("4" in Figure title "Drive with cover removed to reveal gear train") clockwise, drawing the LBA into the cartridge.
6. As the tape leader block assembly (LBA) is secured in the cartridge, you should hear the LBA retention spring clips click into place. If you do not hear the
click, continue rolling until the threader motor worm gear ("4" in Figure title "Drive with cover removed to reveal gear train") stops. The LBA is in the correct
position. Note: Be sure to keep tension on the tape as the LBA is drawn into the cartridge by using a hex wrench as shown in Figure titled "Using hex wrench
to rewind tape into cartridge".
7. Notice the: a. Loader mechanism gear ("6" in Figure title "Drive with cover removed to reveal gear train") nearest the front of the drive that actuates the
cartridge loader mechanism. b. Position of the rotate stub ("3" in Figure title "Drive with cover removed to reveal gear train"). c. Front loader motor worm gear
("1" in Figure title "Drive with cover removed to reveal gear train"). Rotating this gear allows the loader mechanism gear ("8" in Figure title "Drive with cover
removed to reveal gear train") to turn.
8. Rotate the loader motor worm gear ("1" in Figure title "Drive with cover removed to reveal gear train") to turn the threader mechanism gear ("6" in Figure title
"Drive with cover removed to reveal gear train") counterclockwise. Continue turning until the rotator stub ("3" in Figure title "Drive with cover removed to
reveal gear train") loses contact with the lever ("7" in Figure title "Drive with cover removed to reveal gear train"). This releases the LBA leader pin.
9. Rotate the threader motor worm gear ("4" in Figure title "Drive with cover removed to reveal gear train") to turn the threader mechanism gear ("6" in Figure
title "Drive with cover removed to reveal gear train") counterclockwise. This moves the LBA out of the cartridge and past the read/write head. Stop this
rotation when the LBA is near the tape guide roller nearest the rear of the drive shown as "1" Figure titled "Leader Block Assembly (LBA)".
10. Continue rotating the loader motor worm gear ("1" in Figure title "Drive with cover removed to reveal gear train") until the rotator stub ("3" in Figure title "Drive
with cover removed to reveal gear train") is positioned as shown. Notice that the rotator stub ("3" in Figure title "Drive with cover removed to reveal gear
train") is nearly aligned with the cartridge loader tray guide bearing ("2" in Figure title "Drive with cover removed to reveal gear train").
2. From the bottom of the drive, locate the access hole ("1" in Figure titled "Leader Block Assembly (LBA)").
3. Insert a 2.5 mm offset hex wrench through the bottom cover access hole and into the reel motor axle. Begin spooling the tape back into the cartridge by
turning the hex wrench clockwise.
4. Continue spooling into the cartridge until the tape is taut and remains within the flanges of the tape guiding rollers. Ensure that you do not stretch the tape.
5. Locate the threader motor worm gear ("4" in Figure titled "Drive with cover removed to reveal gear train") on the rear of the drive. Use your finger to rotate
the threader motor worm gear and slowly rotate the threader mechanism gear ("6" in Figure titled "Drive with cover removed to reveal gear train") clockwise.
This rotates the threader motor worm gear ("4" in Figure titled "Drive with cover removed to reveal gear train") clockwise, drawing the LBA into the cartridge.
6. As the tape leader block assembly (LBA) is secured in the cartridge, you should hear the LBA retention spring clips click into place. If you do not hear the
click, continue rolling until the threader motor worm gear ("4" in Figure titled "Drive with cover removed to reveal gear train") stops. The LBA is in the correct
position.
NOTE:
Be sure to keep tension on the tape as the LBA is drawn into the cartridge by using a hex wrench as shown in Figure titled "Leader Block
Assembly (LBA)" page.
7. Notice the:
a. Loader mechanism gear ("6" in Figure titled "Drive with cover removed to reveal gear train") nearest the front of the drive that actuates the cartridge
loader mechanism.
b. Position of the rotate stub ("3" in Figure titled "Drive with cover removed to reveal gear train").
c. Front loader motor worm gear ("1" in Figure titled "Drive with cover removed to reveal gear train"). Rotating this gear allows the loader mechanism
gear ("8" in Figure titled "Drive with cover removed to reveal gear train") to turn.
8. Rotate the loader motor worm gear ("1" in Figure titled "Drive with cover removed to reveal gear train") to turn the loader mechanism gear ("6" in Figure titled
"Drive with cover removed to reveal gear train") counterclockwise. Continue turning until the rotator stub ("3" in Figure titled "Drive with cover removed to
reveal gear train") loses contact with the lever ("7" in Figure titled "Drive with cover removed to reveal gear train"). This releases the LBA leader pin.
9. Rotate the threader motor worm gear ("4" in Figure titled "Drive with cover removed to reveal gear train") to turn the threader mechanism gear ("6" in Figure
titled "Drive with cover removed to reveal gear train") counterclockwise. This moves the LBA out of the cartridge and past the read/write head. Stop this
rotation when the LBA is near the tape guide roller nearest the rear of the drive shown as "1" Figure titled "Leader Block Assembly (LBA)".
10. Continue rotating the loader motor worm gear ("1" in Figure titled "Drive with cover removed to reveal gear train") until the rotator stub ("3" in Figure titled
"Drive with cover removed to reveal gear train") is positioned as shown. Notice that the rotator stub ("3" in Figure titled "Drive with cover removed to reveal
gear train") is nearly aligned with the cartridge loader tray guide bearing ("2" in Figure titled "Drive with cover removed to reveal gear train").
11. Remove the cartridge from the cartridge loader tray.
12. Reassemble the drive by reversing the procedure in Step 4 on page �Beginning Procedure�
13. Refer to the appropriate procedure to install the new drive and return the failed drive.
WARNING:
A firmware upgrade should be performed when upgrading EM's. In the case of 5U to 14U it is merely recommended. When upgrading from 14U to
23U it is mandatory. (A RAS ticket is generated if you do not). To expand storage slots, a new COD licenses must be installed to make the newly
added slots available.
If expanding from a 5U to a 14U, the bottom cover of the 5U Control Module should be removed to accommodate the 9U Expansion Module below the 5U Control
Module. If expanding from a 14U to a 23U, the bottom cover of the bottom 9U Expansion Module should be removed to accommodate the 9U Expansion Module
below the present 9U Expansion Module.
Any stacking configuration is supported. It is recommended the above method be used. If stacking on top of any existing configuration, the top cover of the upper
most module must be removed. If stacking below the existing module, the bottom cover must be removed from the bottom most module.
WARNING:
Do not remove the screw circled in red when removing the bottom cover. This screw retains the home switch and by removing this screw in the field it
has frequently resulted in lost/missing home switches rendering the unit non-functional.
NOTE:
If the unit was purchased prior to the release of Hogfish 1.1, it did not come with tape blockers installed. EM upgrades will not come with tape
blockers so depending on how you do the upgrade, you may need to move and reposition the tape blockers.
2. Remove the tape drives from the expansion module to lighten it.
3. Remove the power supplies from the expansion module to lighten it.
4. Add the new expansion module to your library. If your library is rack mounted, then you may need to unstack it in order to add the expansion module in the
desired location.
NOTE:
If your expansion module is located at the bottom of the library and your library is rack mounted, you must also secure the module to the rack
mount. Open the I/E station door and the left door of the module, and remove the rack mount thumbscrews from the base of the module.
Then add the rack ears and washer plates.
Location of Y-rails
5. Connect the SCSI connector to the new expansion module from the module above or below it.
6. Add the tape drives to the module. See the Adding a Tape Drive topic in this lesson for details.
This procedure outlines the steps for removing an expansion module (EM).
WARNING:
Do not remove the screw circled in red when removing the bottom cover. This screw retains the home switch and by removing this screw in the field it
has frequently resulted in lost/missing home switches rendering the unit non-functional.
2. Label all cables before you remove them, so you can reconnect them to their proper locations.
3. Disconnect all power cords, network data cables, and module-to-module communication cables from the expansion module.
NOTE:
Label the tape cartridges so you can return them to the correct slot.
NOTE:
The library will not be able to locate tapes that are removed from one partition and returned to a different partition. The tapes must be
returned to the same partition they were removed from. Since the library assigns slots to a partition, you must create a map to locate each
tape or create a map of tape slots that belong to each partition.
If you are unsure about which cartridge's barcode belongs in which partition, export the tape cartridges via the I/E station while keeping track
of which partition they came from. Reconfigure the library and then re-import the cartridges via the I/E station into the appropriate partitions.
6. Label the tape drives so you can later return them to their proper locations if you care about their physical locations. The library recreates the internal map of
the library and its logical libraries each time the library is restarted, so labeling the drives is not necessary.
NOTE:
If your EM is located at the bottom of the library and your library is rack mounted, you must also remove the module from the rack mount.
Open the I/E Station door and the left door of the module, remove the rack ears and washer plates, and then remove the rack mount
thumbscrews from the base of the module.
8. Starting with the top-most module of your library, locate the two thumbscrews at the base of the front of the module, and then loosen the thumbscrews.
NOTE:
Repeat for the rear Y rail catch behind the rear Y rail; to prevent damage to the module Y rails.
Location of Y-rails
10. Loosen the two thumbscrews located at the base of the back of the module.
11. From the front of the library, slide the entire module toward you, and then lift it off of the module below it.
15. Reconnect all power cords, network data cables and module-to-module communication cables.
NOTE:
If your host application inventories the location of each tape cartridge in the library, open the host application and re-inventory it in order to
sync its logical inventory with the physical inventory of the library.
If this hardware operation failed, use the saved library configuration file to restore the configuration once hardware repairs have been made.
The ML6000 is under attack! Repeat dispatches have been identified as the offender, and they are threatening the CE on the ML6000! We need everyone's help if
we are going to win this battle. Repeat dispatches not only drive up the warranty cost to Dell, but affect the CE on the product when a customer does not receive the
solution to their problem the first time they call us for support. Repeat Dispatches are a fierce opponent and they do not like to lose, so we must be vigilant in our
attack.
What can you do to help improve CE and eliminate the threat of Repeat Dispatches on the ML6000?
NOTE:
If you want to learn more about helping to improve CE on the ML6000 and enlisting in the battle against the Repeat Dispatches, contact your
local recruiter, Mike Barker for more information.
Cell Locations
Element Addressing
With Release 1.0, every cell location of a component or slot has a unique corresponding element address. A host server's application communicates with the library
using element addresses instead of cell locations.
Release 1.1 outputs the element addresses in the Library Configuration Report and the All Slot Report.
Fiducial Locations
Magazines must be removed when replacing the cable spool. There should be no other reason to remove a magazine. It is extremely important when having to
remove magazines that the magazine be replaced according to the fiducial chart below.
NOTE:
Logical serial number addressing is disabled by default.
To configure logical SN addressing, log in to the operator panel as admin and select Tools>System Settings. Select the box next to Logical SN Addressing and
click Apply.
With logical serial number addressing disabled, a list of drives will look like this.
With logical serial number addressing enabled, the same list might look like this.
Dell Support and Sales should always reference the Tape Compatibility Matrix found at Dell™ PowerVault™ Compatibility Matrix to determine compatibility and
interoperability between ML6000 drive types, Backup Applications (ISVs), and Operating Systems
OS Support Matrix
SCSI Controllers
Model Supported/Not Supported
39160 SCSI HBA Supported
39320A SCSI HBA® Supported
LSI 2032 PCIe SCSI HBA Supported
SAS Controllers
Model Supported/Not Supported
Dell SAS 5/E SAS HBA Supported
Dell 6Gbps SAS HBA Supported
DS24 M2 Supported
Glacier Embedded Supported
When a 9U EM is purchased with a Control Module, the EM will not have its own service tag, and its warranty will be tied to the warranty of the Control
Module. If that 9U EM needs to be replaced, the replacement EM will have its own service tag and no warranty associated with it. The warranty of the
replacement 9U EM will not be tied to the original Control Module. All service must be set up against the original Control Module service tag and warranty.
When ever a customer calls in for service on a ML60xx, the technician will need to verify whether or not a replacement 9U EM has been previously shipped
to the customer. In the event a 9U EM was replaced, the technician must record the replacement 9U EM service tag and original CM service tag into OMNI
and the More Info>Tag Special Message field in DellServ.
When a 9U EM is purchased separate from the Control Module, the EM will have its own service tag and warranty. If that 9U EM needs to be replaced, the
warranty of the original EM will not transfer to the replacement 9U EM. All service must be set up against the original 9U EM service tag and warranty.
When initially replacing a 9U EM, the technician must enter the service tag of the original 9U EM into OMNI and the More Info>Tag Special Message field in
DellServ.
When ever a customer calls in for service on a ML60xx, the technician will need to verify whether or not a replacement 9U EM has been previously shipped
to the customer. In the event a 9U EM was replaced, the technician must verify the original 9U EM and CM was recorded. If not, the technician must record
the information into OMNI and into the More Info>Tag Special Message field in DellServ.
LEDs
LEDs provide a visual indication about the status of certain library components. LEDs can sometimes communicate that a problem exists when RAS tickets cannot.
For example, an LED can indicate a firmware problem that prohibits the library from generating RAS tickets.
Some of these components may also include a fibre port link LED.
Status LEDs
The Blade Status LEDs indicate the status by the rate at which they blink. The color of the LED identifies the area of the component being reported. Table below
interpret the current status of the LCB, FC I/O blade and FC I/O fan blade LEDs.
NOTE:
In most cases, solid ON means a failure; however, in conjunction with the blue LED blinking once
every 10 seconds, an amber LED solid ON can be a normal condition for a short period of time.
Auto-leveling takes about three minutes per blade, and blades auto-level in series. Never remove
a blade when the amber LED is solid ON unless it has been on continuously for at least 10
minutes. Never remove an LCB while the library is powered on.
LED flashing increases as the activity increases and can actually appear off if the activity is high enough. Also, when the blade boots up, the link LEDs are all on
until firmware initializes the ports, at which time they turn off until the port transmitter is enabled and a link is acquired.
CAUTION:
Never remove an LCB unless its amber LED has been solidly lit for at least 10 minutes.
Under normal operating conditions, the amber LED on blades is not lit. If you see that the amber LED on an LCB is either blinking continuously or solidly lit for at
least 10 minutes, service the LCB as soon as possible as per the table below. The library may or may not generate a RAS ticket, depending on the source of the
problem.
Do not replace the LCB. It is unlikely that the LCB hardware is the source of the problem.
Green DC OK
(middle) Solid ON – The power supply's output voltage is within regulation.
Solid OFF – The power supply’s output voltage is not within regulation.
Blue Standby
(bottom) Solid ON – Swap mode: Ready to be removed or replaced.
Solid OFF – Normal.
Each module can have up to two power supplies. When you are looking at the module from the back, the power supply you see on the left is considered to be #1,
while the power supply on the right is #2.
Modules are numbered according to their position in relation to the control module. See "Understanding the Location Coordinates" on page 35 in the PowerVault
ML6000 User Guide for information on the module numbering.
The 9U Expansion Modules are numbered according to their position in relation to the 5U Library Control Module. The 5U Library Control Module is assigned the
number 0. All 9U Expansion Modules stacked beneath the 5U Library Control Module are assigned a negative number, while 9U Expansion Modules stacked above
the 5U Library Control Module are assigned a positive number. For example, 9U Expansion Modules -2 is the second 9U Expansion Modules beneath the 5U
Library Control Module, while 9U Expansion Modules +2 is the second 9U Expansion Modules above the 5U Library Control Module.
The library control blade (LCB) provides an Ethernet port that is reserved for use by service personnel. This port is located at the bottom of the LCB and is DHCP
enabled. It requires a crossover cable on service laptops not having a Gigabit port. If service laptop has a Gigabit port, normal CAT5 cable may be used.
WARNING:
Do not attach this port into the public LAN.
When servicing a library, connect your laptop to this port to access the remote Web client. You must use the remote Web client to complete the following tasks.
These tasks are not supported from the operator panel.
1. Connect your laptop to the service port located on the back of the LCB. The service port on the library is running DHCP. You can connect to the service port
using a cross-over cable. However, some laptops will require using a straight cable to connect to the service port.
2. After you connect your laptop to the service port, the library assigns you IP address 10.10.10.100 via DHCP. If you do not get an IP address, run the
ipconfig /release and ipconfig /renew commands from the Windows command prompt. If you still do not get an IP address, set a static IP address
on your laptop of 10.10.10.100 and a subnet of 255.255.255.0.
3. When you have an IP address, open a web browser (both Internet Explorer® and Mozilla Firefox® will work). Access IP address 10.10.10.1.
4. The library login page will open.
NOTE:
To change the subnet address, log in to the Operator Panel as Service user, click Tools>Internal Network, choose the desired subnet address, and
click Apply. The available subnets are: 10.10.10 to 10.10.90.
CAUTION:
The service login should never be given to the customer for any reason. If the service password is needed, then the technician should use WebEx or
send an onsite provider.
If you forget your password and are unable to access your library, you can easily reset the admin password by logging into library with the service account. If this is
unsuccessful, connect to the service port at the bottom of the LCB, log in using the service account, and reset the admin password from there.
Administrator Login:
User name: admin
Password: password
Service Login:
User name: service
Password: dell4you
NOTE:
Diagnostic resolution (DR) codes are listed at the bottom of each T0XX Code ticket if available, and will direct the technician through a series of steps to of
troubleshooting procedures.
NOTE:
The reason for not linking directly to these T0XX Codes and DR Codes is they will change dynamically as field issues arise and bug fixes are
resolved. The technician should always refer to the latest ML6000 Maintenance Guide for the proper procedures to address T0XX Codes and DR
Codes.
NOTE:
As you begin to resolve the RAS ticket it may contain a diagnostic resolution (DR) code link that will give troubleshooting instructions as shown in the
following image.
NOTE:
If you have a RAS ticket that contains a snapshot button, be sure to take the snapshot at that time. This will collect all logs, configurations, and
settings on the library as well as a fully documented record of the issue.
WARNING:
Do not use this firmware file on the PowerVault 110T, 132T, or 136T LTO-3 tape drives.
LTO-3 tape drive firmware can only be updated through the IBM LTO-TDX Tape Drive Tool in Windows 2000 ® or Windows 2003®. The ML6000 and the server
attached to the ML6000 must be rebooted as part of step 11 in the following procedure.
The following procedure outlines the steps to upgrade the PowerVault ML6000 LTO-3 Tape Drive Firmware using the IBM LTO-TDX Tape Drive ® Tool in Windows.
Rwrite Tool
Rwrite allows for testing of a tape drive independent of the customer's backup application. Rwrite allows for:
Using Rwrite
1. Open a command window by navigating to Start and Run. Type cmd and press <Enter>.
-s: indicates the file size in MB. Maximum file size is 4000 MB.
-v: instructs rwrite to read the file after the write completes and compares the data.
-t: this switch is for Windows OS, it is required for API.
Using Rwrite
If you are using hardware partitioning, enable the auto clean feature of the ML6000. Each partition pulls from this feature if a drive needs to be cleaned. If a
customer utilizes software partitioning, auto cleaning is not available.
WARNING:
Each partition requires an individual cleaning slot specified through the software.
This process is similar to software and hardware compression; if the drive supports hardware compression, you should not use software compression (dual tasks).
The ML6000 allows you to use the auto cleaning feature so you do not to have to manage drive cleaning. If an independent drive must be cleaned, you can load a
cleaning tape through the operator panel to perform this procedure, or use a cleaning slot configured through the backup software to perform the task.
NOTE:
Click the image for a larger view.
Overview
The Diagnostics menu contains a number of tests you can run to determine if tape drives, robotics, and Encryption Key Manager (EKM) are working as they should.
The following sections describe the Diagnostics tests:
Drive Diagnostics
Robotics Diagnostics
EKM Path Diagnostics – only available if EKM is licensed on the library
Drive Diagnostics
Drive diagnostics are separated into the following categories:
Drive Tests
The Drive Tests currently include only the Drive Reset operation. The Drive Reset operation power cycles the tape drive while the tape drive remains in the drive
sled in the library. You may want to perform a reset if a tape drive does not come ready or it is not behaving properly (for example, if a tape is stuck in the drive and
will not unload).
After the reset operation completes, the tape drive is rebooted and reconfigured. This takes about 60 seconds. Wait 60 seconds before performing further drive
operations.
NOTE:
This operation should not be performed concurrently by multiple administrators. You can access the screen, but you cannot apply changes while
another administrator is performing the same operation.
From the Web Client, select Tools > Diagnostics, and then select Drives > Drive Tests > Drive Reset.
From the Operator Control Panel, select Tools > Drive Mgmt > Reset drives.
Media Tests
The Media Tests are drive tests that require you to insert a scratch or suspect tape into the library's uppermost I/E station slot. The following tests are available:
Drive Self-Test – Performs the drive's Power-On-Self-Test (POST) to make sure drive hardware is working properly.
Read/Write Test – Reads and writes 96 wraps' worth of data in each of the scratch tape's four data sections. During the test, the drive overwrites the data on
the scratch tape.
Fast Read/Write Test – Reads and writes two wraps' worth of data in each of the scratch tape's four data sections. During the test, the drive overwrites the
data on the scratch tape.
Media Test – Run this test if you suspect media damage in a tape cartridge. Since media damage usually comes from the tape edges, this test reads and
writes two wraps' worth of data on each of the two outside data bands on both edges of the tape for the entire length of the tape. For this test, insert the
suspect cartridge in the uppermost I/E station slot. The data will be overwritten on the suspect cartridge.
Media tests cannot be performed from the operator panel. To get to the Diagnostics screen, log on to the Web Interface and select Tools > Diagnostics > Drives >
Media Tests.
Robotics Diagnostics
The Robotics Diagnostics currently include only the Get/Put Test. The Get/Put Test requires the robot to remove one tape cartridge from the uppermost I/E station
slot, and then put the tape cartridge back into the same slot. To run this test, you must insert a tape into the library's uppermost I/E station slot.
Robotics tests cannot be performed from the operator panel. To get to the Get/Put Test, log on to the Web Interface and select Tools > Diagnostics > Robotics >
Robotics Get/Put Test.
Run the Manual EKM Path Diagnostics any time you change the key server settings or library encryption settings, and when you replace a tape drive. It is
recommended that you test each drive that communicates with key manager servers.
Ping – Verifies the Ethernet communication link between the library and the key servers. If the partition in which the selected tape drive resides uses EKM
server overrides, then the override IP addresses are tested (see Setup > Encryption > Partition Configuration). If the partition does not use overrides, the
default system IP addresses are tested (see Setup > Encryption > System Configuration).
Drive – Verifies the tape drive's path in the library (communication from library to tape drive sled and from tape drive sled to tape drive). The tape drive must
be unloaded, ready, and online in order to run this test. If this test fails, the Path and Config tests are not performed.
Path – Verifies that EKM services are running on the key servers.
Config – Verifies that the key servers are capable of serving encryption keys.
NOTE:
This test cannot run if the Drive test fails.
The Manual Diagnostics differs from the Automatic Diagnostics in the following ways:
The Manual diagnostics takes affected partitions offline during the tests. When the tests complete, the partitions are returned to the
online/offline state they were in before the tests began.
The Automatic diagnostics does not take partitions offline, but it may delay moves to tape drives while they are being tested.
The Manual diagnostics requires that you select one tape drive to use for the test. Since the test only validates the selected drive, if you want to test the path
for each tape drive, you must run the test multiple times (once for each drive). To test all servers, you must run the diagnostics once for each Library
Managed Encryption enabled partition (each server pair is connected to a unique partition and tape drive). In addition, if the tape drive is not available, the
Drive, Path, and Config tests are not performed.
The Automatic diagnostics tests every connected EKM server in turn, and the library selects the tape drive to use for each test. If the
selected tape drive is not available, then the library tries another tape drive that is connected to the key server until it finds one that is available. If no tape
drives connected to a particular key server are available, then that server is skipped and the tests are not performed. If a server is skipped for "X" number of
consecutive test intervals (where "X" is configurable on the Web client), the library generates a RAS ticket. If a tape drive remains loaded for a long time, it is
possible that it will never be tested. If you want to test a specific tape drive, then you should use the Manual EKM Path Diagnostics. In particular, if you
replace a tape drive, run the Manual EKM Path Diagnostics.
From the Web Interface, select Tools > Diagnostics, and then click OK to the message that appears. From the Diagnostics menu, select EKM >
EKM Path Diagnostics.
From the Web Interface, select Setup > Encryption > System Configuration or Setup > Encryption > Partition Configuration, and then click on
the link that says "Click here to run EKM Path Diagnostics."
NOTE:
Performing Diagnostics will log off all other users of the same or lower privileges and take your partitions offline. When you exit Diagnostics,
the partitions automatically come back online.
3. The library performs the diagnostics and displays pass/fail results on each of the tests in the Progress window.
NOTE:
The diagnostics tests may take several minutes to complete.
If Completed appears in the Progress Window, the diagnostics were performed (this does not mean that the diagnostics passed, just that the
diagnostics were performed). Click Close to close the Progress Window.
If Failure appears in the Progress Window, the diagnostics were not performed. Follow the instructions listed in the Progress Window to resolve any
issues that occurred during the operation.
NOTE:
Users can enable the library to automatically perform EKM Path Diagnostics at selected intervals. During each interval, the library tests every
configured key server. The default test interval is four hours. The library generates a RAS ticket if there are problems.
4. From the Test Warning Threshold drop-down list, select the number of consecutively missed test intervals required before the library generates a RAS
ticket informing users that the test could not be performed within the specified number of test intervals. Users can select Off or any value from 1 to 24. If
users select Off, the library will never generate a RAS ticket, no matter how many tests are missed. The default threshold is 3.
NOTE:
A chassis exchange must be approved by a TBU TTL or Manager.
We have seen a few drives demonstrating what has been named as the "Bouncing Ball" display on the IBM LTO3 drives (External, Internal, Hogfish, and
HammerHead) while running with the firmware versions 5BG2 (External, Internal, and HammerHead), 64D0 (Hogfish). The error code that will be present in this
condition is 6! with an FSC 2E05: Unthread Fail.
Here is a video of what the display looks like so everyone can understand.
The "bouncing ball" display indicates that the drive detected a cut tape condition. The drive believes that the tape may be broken. Sometimes after a mid tape load
(when a tape is loaded and the spool is not fully rewound), there may be too much slack in the tape and the drive can falsely detect this condition. Whether it is an
actual cut tape or a false indication, the 5BG2 code level would cause bouncing ball display and brick the drive (the drive will be recognized by the BIOS an OS but
will not respond to power recycles, hard or soft resets.). There is a change in the 6B20 code that corrects this problem.
On a false indication (with or without a tape in the drive), upgrading the firmware to 6B20 will re-initialize the drive and the drive will become operable. If the
bouncing ball display persists, the drive should be returned (this should occur only a drive with a broken tape in it).
In conclusion, always attempt to upgrade the firmware to 6B20 (whether or not the drive has a tape cartridge in it), if the drive is capable it will eject the tape before
the firmware update is complete. 6B20 is located on the support website, release R141501.
WARNING:
When replacing the LCB, the CF card should NOT be migrated from the old LCB to the new LCB. Nor should it be replaced separately. A new kit has
been created so both parts are replaced at the same time.
YT581: ML6000 Flash LCB Input/Output Card Kit (Contains TX552[LCB Flash MEM Card, V3], WJ129[LCB Controller Card])
KIT,CRD,I/O,LCB,FLSH,ML6000,R
2. Access the back of the library, and then locate the library control blade (LCB).
3. Label each cable connected to the LCB to ensure that you can connect them correctly when you reinsert the LCB.
7. Reseat the LCB compact flash card back into its connection.
8.
WARNING:
When sliding the LCB into the slot, there should be no resistance. Do not force the LCB into the slot, or damage may occur.
Insert the new LCB with its attached LCB compact flash card into the vacant LCB slot at the back of the library chassis.
NOTE:
When inserting the LCB into the slot, ensure that the LCB´s LEDs are located at the top of the blade and that the latch hooks are on the right
side of the LCB.
9. After inserting the LCB, press both LCB latch hooks into the blade to secure it into the control module.
NOTE:
The LCB should fit snugly into its slot.
NOTE:
If this hardware operation failed, use the saved library configuration file to restore the configuration once hardware repairs have been made.
TapeAlert Flags
TapeAlert is an open industry standard that flags errors and provides possible solutions for storage devices and their media. This section provides information about
TapeAlert flags issued by tape drives, including the identifying number, severity, recommended message, and probable cause.
1. Copy any data you require from this tape. Media can no longer be
4 Media C 2. Do not use this tape again. written/read, or performance is
severely degraded.
3. Restart the operation with a different tape.
1. Use a good tape to test the drive. The drive can no longer write
6 Write failure C
data to the tape.
2. If the problem persists, call the tape drive supplier help line.*
The tape cartridge has reached the end of its calculated useful life:
1. Copy any data you need to another tape. The media has exceeded its
7 Media life W
specified life.
2. Discard the old tape.
The tape cartridge is not data-grade. Any data you write to the tape is at risk. The drive has not been able to
8 Not data grade W
Replace the cartridge with a data-grade tape. read the MRS** stripes.
You are trying to write to a write-protected cartridge. Remove the write-protection Write command is attempted to
9 Write protect C
or use another tape. a write-protected tape.
Manual or software unload
Media removal You cannot eject the cartridge because the tape drive is in use. Wait until the
10 I attempted when prevent media
prevented operation is complete before ejecting the cartridge.
removal on.
11 Cleaning media I The tape in the drive is a cleaning cartridge. Cleaning tape loaded into drive.
Unsupported Attempted load of unsupported
12 I You have tried to load a cartridge of a type that is not supported by this drive.
format tape format.
The operation has failed because the tape in the drive has experienced a
mechanical failure: Tape snapped/cut or other
Recoverable
cartridge mechanical failure in
13 mechanical C 1. Discard the old tape. the drive where medium can be
cartridge failure
2. Restart the operation with a different tape. demounted.
The operation has failed because the tape in the drive has experienced a
mechanical failure: Tape snapped/cut or other
Unrecoverable
cartridge mechanical failure in
14 mechanical C 1. Do not attempt to extract the tape cartridge. the drive where medium cannot
cartridge failure
2. Call the tape drive supplier help line.* be demounted.
Memory chip in The memory in the tape cartridge has failed, which reduces performance. Do not
15 W Memory chip failed in cartridge.
cartridge failure use the cartridge for further write operations.
The operation has failed because the tape cartridge was manually demounted Manual or forced eject while
16 Forced eject C
while the tape drive was actively writing or reading. drive actively writing or reading.
You have loaded a cartridge of a type that is read-only in this drive. The cartridge Media loaded that is read-only
17 Read-only format W
will appear as write-protected. format.
1. Use another tape cartridge for your next backup. Media may have exceeded its
19 Nearing media life I
specified number of passes.
2. Store this tape cartridge in a safe place in case you need to restore data
from it.
1. If the operation has stopped, eject the tape and clean the drive.
2. If the operation has not stopped, wait for it to finish and then clean the The drive thinks it has a head
20 Cleaning required C
drive. clog or needs cleaning.
Check the tape drive user's manual for device-specific cleaning instructions.
Check the tape drive user's manual for device-specific cleaning instructions.
The last cleaning cartridge used in the tape drive has worn out:
The last cleaning cartridge used in the tape drive was an invalid type:
Drive preventive Preventive maintenance of the tape drive is required. Check the tape drive user's
The drive requires preventative
29 maintenance W manual for device-specific preventive maintenance tasks or call the tape drive
maintenance (not cleaning).
required supplier help line.*
The tape drive has a hardware fault:
1. Turn the tape drive off and then on again. The drive has a hardware fault
that is not read/write related or
31 Hardware B C 2. Restart the operation. requires a power cycle to
3. If the problem persists, call the tape drive supplier help line.* recover.
1. Check the cables and cable connections. The drive has identified an
32 Primary interface W
interface fault.
2. Restart the operation.
Microcode update The microcode update has failed because you have tried to use the incorrect
34 W Microcode update failed.
fail microcode for this tape drive. Obtain the correct microcode and try again.
Environmental conditions inside the tape drive are outside the specified humidity
35 Drive humidity W Drive humidity limits exceeded.
range.
Environmental conditions inside the tape drive are outside the specified
36 Drive temperature W Cooling problem.
temperature range.
37 Drive voltage W The voltage supply to the tape drive is outside the specified range. Drive voltage limits exceeded.
A hardware failure of the tape drive is predicted. Call the tape drive supplier help Predictive failure of drive
38 Predictive failure C
line.* hardware.
The drive may have a hardware
The tape drive may have a hardware fault. Run extended diagnostics to verify and
Diagnostics fault that may be identified by
39 W diagnose the problem. Check the tape drive user's manual for device specific
required extended diagnostics (Example:
instructions on running extended diagnostic tests.
Send Diagnostic command).
40 – 46 Obsolete N/A N/A N/A
47 – 49 Reserved N/A N/A N/A
Drive or library powered down
50 Lost statistics W Media statistics have been lost at some time in the past.
with tape loaded.
The tape directory on the tape cartridge just unloaded has been corrupted. File Error prevented the tape
Tape directory
51 W search performance will be degraded. The tape directory can be rebuilt by directory being updated on
invalid at unload
reading all the data. unload.
The tape just unloaded could not write its system area successfully:
Tape system area 1. Copy data to another tape cartridge. Write errors while writing the
52 C
write failure system area on unload.
2. Discard the old cartridge.
The tape system area could not be read successfully at load time. Copy data to
Tape system area Read errors while reading the
53 C another tape cartridge.
read failure system area on load.
1. Check that you are using the correct format tape. Tape damaged, bulk erased, or
54 No start of data C
incorrect format.
2. Discard the tape or return the tape to your supplier.
The operation has failed because the media cannot be loaded and threaded:
Loading or 1. Remove the cartridge, inspect it as specified in the product manual, and The drive is unable to load the
55 C retry the operation.
threading failure media and thread the tape.
2. If the problem persists, call the tape drive supplier help line.*
The tape drive has reset itself due to a detected microcode fault. If problem
58 Microcode failure W Microcode bug.
persists, call the supplier help line.*
WORM medium –
The tape drive has detected an inconsistency during the WORM medium integrity Someone has tampered with the
59 integrity check W
checks. Someone may have tampered with the cartridge. WORM medium.
failed
An attempt had been made to overwrite user data on a WORM medium:
**Media Recognition System (MRS) is a method where pre-defined stripes are placed at the beginning of the media to identify the media. The MRS stripes are
read to determine if the media is of data-grade. Data-grade media should be used in SCSI streaming devices since it is of the required quality and consistency to
be used to store data (Audio / video grade media should not be used).
PSQN Issues
The following Product Support Quick Notes (PSQN) have been identified. For more information, access Delta Knowledge and search using the KCS number.
Please note that you may need to fill out a work request form in order to access the site. Users will be authenticated based on their NT credentials.
PSQN List
KCS
Problem Description Solution
Number
Do not replace hardware. Update the drive's firmware
to C7xx firmware or greater.
End users may report that they are unable to read
or write to any tapes on a PowerVault As of September 2012, the firmware version C7R3 is
Unable to read or write to any tape on made available to the following IBM LTO drives:
LTO3-080v2, LTO4-120v2, or LTO5-140 tape
PowerVault LTO3-080 V2, LTO4-120 V2,
578412 backup unit (TBU). When a drive dump is pulled,
or LTO5-140 tape drives LTO3-080 v2
the report includes servo errors. The affected
drives are all variants of IBM® LTO drives. LTO4-120 v2
LTO5-140
Computer-Based Training
These ADIC materials are dynamic, and will be updated as additional features and configurations are included. Please revisit this training site to stay up-to-date with
the latest supported features and configurations.
Before attending the classroom training, complete the computer based training (CBT) portion of the training material.
Version 1.0 Dell PowerVault ML6000 Library Computer Based Training (CBT)- Release 1.0 .
Version 1.1 CBT Dell PowerVault ML6000 Customer Computer Based Training (CBT)- Release 1.1 .
Version 1.1 CBT (Service) Dell PowerVault ML6000 Service Computer Based Training (CBT)- Release 1.1 .
ML6000 Documentation
ML6000 InfoUpdate
Rack Guide
ML6000 User Guide
DellPVML6000 TechSheet
ML6000 InfoUpdate
Rack Guide
Hogfish_ShowTell051607.ppt
6-01742-01A_Scalari500_CRU_IO_Blade[1].pdf
6-01810-01A_Scalari500_CRU_CableManagamentKit[1].pdf
Dell_ML6000_MaintenanceGuide_062907.pdf
6-01367-04_Dell_PVML6000_MaintGuide_121007.pdf
6-01367-05_Dell_PVML6000_MaintGuide.pdf
TechSheet_PVML6000_UGAddendum_DRAFT_05-05-08.pdf
6-01367-06_RevB_PVML6000_MaintGuide.pdf
ML6000_1.6_Service_Refresher_102408.ppt
ML6000SlotLicensing.pptx
6-01367-07_Dell_PVML6000_MaintGuide.pdf
Advanced_Reporting.pdf
Users Guide
Maintenance Guide
Release Notes
EKM Documentation
RoHS Compliancy
On January 27, 2003, the European Union passed a directive commonly referred to as Restriction of Hazardous Substances (RoHS) directive that requires
manufacturers of electronic goods to produce their products in such a manner as to restrict the content and amount of six hazardous substances. The State of
California and the Peoples' Republic of China (PRC) have also enacted legislation that very closely matches the EU RoHS directive.
RoHS compliance has been referred to as "lead-free" in the past; however, since there are six hazardous substances referred to in the RoHS regulations, not just
lead, "lead-free" is only partially correct and should not be commonly used.
Dell understands the environmental risks associated with the substances covered by the RoHS directive and is committed to reducing the use of these as well as
other environmentally-sensitive substances, in our products worldwide - not just regionally. Through our integrated Restricted Materials Program, Dell has already
prohibited the use of hexavalent chromium, PBBs, PBDEs and cadmium in their products. Dell has met public goals to restrict the use of lead, mercury, and other
non-regulated halogenated flame retardants in their products, in advance of legal requirements.
Restricted Substances
RoHS regulations restrict the use of six substances in electronic equipment:
Lead
Mercury
Cadmium
Hexavalent chromium
Polybrominated biphenyls (PBBs)
Polybrominated diphenyl ethers (PBDEs)
Compliance with the directives restricts the amounts of lead, mercury, hexavalent chromium, PBBs, and PBDEs to 0.1% by weight of each homogeneous material
(i.e., raw material) in the product. Cadmium is restricted to 0.01% by weight of each homogeneous material in the product.
Dell's goal is to build and ship systems globally that comply with the RoHS Directive requirements prior to the July 2006 EU implementation deadline. All systems
and peripherals shipping after July 1st 2006 will be RoHS-compliant. However, Dell has made the decision to transition some platforms from non-compliant to
RoHS-compliant during the product lifecycle and before July 1st 2006.
Any system marketed by Dell as "RoHS-compliant" prior to the RoHS deadline must be serviced and supported as RoHS-compliant. In other words, non-compliant
parts or peripherals should not be shipped as Service parts for any RoHS-compliant system.
compression
Any technique that reduces the size of a file or the required bandwidth for transport of a signal. Compression can be lossless, whereby the
decompressed version is absolutely identical to the original. (zip is lossless). Compression can be lossey, whereby the decompressed version is
not identical and is either perceptually identical or impaired. (MPEG, Real Media and MP3 are lossey compression techniques.)
CRUs
Customer Removable Units. Components that a customer can safely remove and replace in a product.
FRUs
Field Replaceable Units. Components that require a service provider to remove or replace.
GUI
Graphical user Interface. An interface that uses graphical elements such as icons and buttons, and often uses a mouse or stylus for much of the
user input.
Media
Paper, transparencies, transfers, labels, and other objects on which a printer prints.
Used on page: Library Modules, Access Door, Robotic System and Barcode Scanner, Operator Panel Service Menu, Partitions, Move, Import, Export,
Import Cleaning Media, Export Cleaning Media, Load Drive, Unload Drive, Tape Drive, ML6030 Unavailable Slots
Memory
module
Used on page: Release 1.1 Overview, Release 1.2 Overview, Library Specifications, Library Modules, Access Door, I/E Station, Front/Back Power Switch,
Tape Drives, Operator Panel, Library Control Blade, Flash Memory Card, Power Supply, Tape Drive, Control Module, Expansion Module, Tape Column,
Picker Assembly, Cable Spool, Adding a Redundant Power Supply, Adding a Tape Drive, Adding an Expansion Module, Removing an Expansion Module,
Service Tag Policy, LEDs, ML6030 Unavailable Slots, ML6000 Chassis FRU FAQs, Lab 4 - CRUs, Lab 5 - FRUs
mount
Used on page: Control Module, Expansion Module, Adding an Expansion Module, Removing an Expansion Module
Operator Panel
The set of user-accessible controls mounted on the printer chassis.
Used on page: Release 1.2 Overview, Library Specifications, Library Modules, Access Door, Front/Back Power Switch, Library Control Blade, Operator
Panel, Operator Panel Menu, Modify Network Settings, Network Management Overview, Move, Import, Export, Tape Drive, Control Module, Operator
Panel, Adding a Tape Drive, Removing a Tape Drive, Logical Serial Number Addressing, Service Port Connection, Tape Cleaning Procedure, Lab 5 - FRUs
package
partition
A logical section of a disk. Each partition has its own file system.
Used on page: Release 1.1 Overview, Release 1.2 Overview, I/E Station, Front/Back Power Switch, Setup Wizard, Partitions, Control Path, Move, Import,
Export, Partitions, Load Drive, Unload Drive, Identify Drives, Erase FUP Tape, Create a FUP Tape, Update Drive Via FUP Tape, Control Module,
Expansion Module, Removing an Expansion Module, Element Addressing, Tape Cleaning Procedure, ML6030 Unavailable Slots, Lab 2 - Configuration
password
Used on page: Operator Panel Login, Operator Panel Service Menu, Web Interface Login, Users, Service Port Connection, Default admin Password
Reset
POST
Power-On Self-Test. A test of the basic, low-level hardware of a computer, performed before the Operating System loads. Also, the error beep
codes a computer makes to indicate what hardware failed its self-test.
PowerVault
Used on page: Release 1.1 Overview, Release 1.2 Overview, SCSI Cabling, Fibre Channel Cabling, Library Modules, Trap Registration, Partitions,
Update Drive Via FUP Tape, Update Drive Via File, Reports Menu, IBM LTO-TDX Tape Drive Tool, ML6000 Chassis FRU FAQs, Lab 2 - Configuration,
Computer-Based Training
root
Scanner
A device that creates electronic images of physical documents or photographs.
SCSI
A PC bus interface standard that defines standard physical and electrical connections for devices. SCSI provides a standard interface that
enables many different kinds of devices, such as disk drives, magneto optical disks, CD-ROM drives, and tape drives to interface with the host
computer.
Used on page: Library Specifications, SCSI Cabling, Library Modules, Tape Drives, Operator Panel Service Menu, Move, Import, Export, Reports Menu,
Tape Drive, Adding a Tape Drive, Removing a Tape Drive, Adding an Expansion Module, SCSI/SAN Support Matrix, Wrap Test Tools and Slot Blocker, Lab
1 - Installation, Lab 2 - Configuration, Lab 4 - CRUs, ML6000 Documentation
Service Tag
A code that uniquely identifies the product in Dell's core business systems.
user
Used on page: Release 1.1 Overview, Release 1.2 Overview, Operator Panel Login, Operator Panel Service Menu, Web Interface Login, Users, Log Out,
Reports Menu, Cable Spool, Removing a Tape Drive, LEDs, Service Port Connection, Default admin Password Reset, Lab 1 - Installation, Lab 2 -
Configuration, Lab 3 - Firmware Update, Lab 4 - CRUs, ML6000 Documentation
users
Used on page: Release 1.2 Overview, Library Modules, Operator Panel, Secure Sockets Layer, Operator Panel Service Menu, Users
Document History
Date Owner Page
Requested By Reviewed By Approved By
Change
Date: 2014-07-20 Owner:Liz Panico Page: various pages; see publishing ID 1896
Requested By: Liz Panico Reviewed By: Approved By: Steven Blood
Changes: various to pass QA: filename capitalization, internal-only code, broken links, links opening in new page
Document History
Date Owner Page
Requested By Reviewed By Approved By
Change
Requested By: Richard Leonard, Reviewed By: Richard Approved By: Steven Blood
Lynne Darling Leonard, Lynne Darling
Changes: Added a new page on PSQN Issues where it addresses the read write issue on LTO3-080 V2, LTO4-120 V2, and LTO5-140 tape drives.
Date: 2012-11-13 Owner:Tan Boon Teng Page: diag_overview.asp, document_history.xml, drive_diag.asp, ekm_diag.asp, modules07.asp,
modules08.asp, modules08a.asp, navigation.xml, robotics_diag.asp, specs.asp,
tape_drives_lto6.asp, ts_1.asp, ts_psqn_issues.asp, ts_tape_alert.asp
Requested By: Richard Leonard, Reviewed By: Richard Approved By: Steven Blood
Lynne Darling Leonard, Lynne Darling
Changes: Updated with new LTO6 technology.
Date: 2010-09-27 Owner:Erique Yeoh Page: navigation.xml; document_history.xml; and added TapeCartridgeRemove.asp
Requested By: Nelson Torres # Reviewed By: Nelson Approved By: Tammy Perkins
17556802 Torres
Changes: Added Manual Removal of Tape Cartridge
Date: 2010-05-17 Owner:Erique Yeoh Page: navigation.xml; document_history.xml; cbt.asp; lto-tdx.asp; matrix_3.asp; matrix_2.asp;
Kevin Khoo matrix_1.asp; release1_4.asp; modules08.asp; modules08.asp; modules.asp; release1_8.asp;
documents.asp; docinfo.xml; specs.asp; ts_1.asp; modules08a.asp; sas_cabling.asp;
fc_cabling.asp
Requested By: David Spencer Reviewed By: Approved By: Tammy Perkins
Changes: Updated with new LTO5-140 and release 1.8 information
Document History
Date Owner Page
Requested By Reviewed By Approved By
Change
Date: 2009-01-28 Owner:Bruce Corbett Page: LCU.asp
Requested By: Reviewed By: Approved By: Tammy Perkins
TINNIFER_COWEY - Fusion Ticket
15123497
Changes: Replicating a previous update to DCSE.
Document History
Date Owner Page
Requested By Reviewed By Approved By
Change
Changes: Removed Advanced Reporting info since it has pushed to release 1.6. Added Release 1.5 maintenance guide. Noted changes to the OCP and Web UI.
Date: 2007-10-16 Owner:Bruce Corbett Page: Complete site edit and update
Requested By: Engineering Reviewed By: Approved By: Jesse Johns
Changes: Updated site with the 1.4 release Encryption info.
Date: 2007-08-10 Owner:Bruce Corbett Page: Complete site edit and update
Requested By: Engineering Reviewed By: Approved By: Jesse Johns
Changes: Updated site with the 1.3.1 IPv6 release info.
Date: 2007-05-11 Owner:Bruce Corbett Page: Complete site edit and update
Requested By: Engineering Reviewed By: Approved By: Jesse Johns
Changes: Added Release 1.3 updates and Warning sections regarding the home switch when removing or replacing expansion modules.
Document History
Date Owner Page
Requested By Reviewed By Approved By
Change
Date: 2006-10-02 Owner:C J Jones Page: Complete site edit and update
Requested By: Jesse Johns Reviewed By: Approved By: Jesse Johns
Changes: Added Release 1.2 updates and corrections for HTML and navigation
Date: 2005-12-09 Owner:C.J. Jones Page: Classroom Documentation and Computer-Based Training
Requested By: Ravi Kumar Reviewed By: Chris Approved By: Chris Berrean
Berrean
Changes: Added updated classroom ppt presentation and note concerning first revision of ADIC materials
Date: 2005-12-09 Owner:C.J. Jones Page: Classroom Documentation and Computer-Based Training
Requested By: Ravi Kumar Reviewed By: Chris Approved By: Chris Berrean
Berrean
Changes: Added updated classroom ppt presentation, added additional links for Technical support and revised content of ADIC classroom materials
Document History
Date Owner Page
Requested By Reviewed By Approved By
Change
Changes: Initial Document Creation
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