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    QP-QA-05-Control of Non-Conforming Product

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    Debkanta Das
    1. This quality procedure outlines the process for handling non-conforming products detected during various stages such as receiving, in-process, and final inspections as well as from customer complaints and returns. 2. Non-conforming products are identified, isolated, and stored separately. They may be rejected, reworked, or granted a concession/deviation depending on the non-conformity and with appropriate approval. 3. Corrective and preventive actions are taken as needed, and records of non-conforming products and their dispositions are maintained.

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    QP-QA-05-Control of Non-Conforming Product

    Uploaded by

    Debkanta Das
    166 views2 pages
    1. This quality procedure outlines the process for handling non-conforming products detected during various stages such as receiving, in-process, and final inspections as well as from customer complaints and returns. 2. Non-conforming products are identified, isolated, and stored separately. They may be rejected, reworked, or granted a concession/deviation depending on the non-conformity and with appropriate approval. 3. Corrective and preventive actions are taken as needed, and records of non-conforming products and their dispositions are maintained.

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    QP-QA-05-Control of Non-conforming product

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    1. This quality procedure outlines the process for handling non-conforming products detected during various stages such as receiving, in-process, and final inspections as well as from customer complaints and returns. 2. Non-conforming products are identified, isolated, and stored separately. They may be rejected, reworked, or granted a concession/deviation depending on the non-conformity and with appropriate approval. 3. Corrective and preventive actions are taken as needed, and records of non-conforming products and their dispositions are maintained.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    166 views2 pages

    QP-QA-05-Control of Non-Conforming Product

    Uploaded by

    Debkanta Das
    1. This quality procedure outlines the process for handling non-conforming products detected during various stages such as receiving, in-process, and final inspections as well as from customer complaints and returns. 2. Non-conforming products are identified, isolated, and stored separately. They may be rejected, reworked, or granted a concession/deviation depending on the non-conformity and with appropriate approval. 3. Corrective and preventive actions are taken as needed, and records of non-conforming products and their dispositions are maintained.

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    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
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    You are on page 1of 2

    Doc. No.

    QP-CNCP-06
    QUALITY PROCEDURE Issue 01/00
    No/Rev.No.
    CONTROL OF NON CONFIRMING PRODUCT Issue Date 25.01.2016
    Page 1 OF 2

    Sr. Activity Responsibility


    Documents/
    No Records
    PURPOSE: This procedure is to prevent the customer from - -
    A inadvertently receiving non-conforming product and to avoid the
    unnecessary cost of further processing non-conforming product.
    SCOPE : This procedure applies to all products detected in-house - -
    B non-conforming to specifications, customer complaints, after
    delivery and products returned
    DEFINATION: - -
    Nonconforming Product: Product or material that does not
    C conform to customer Requirements or specifications.
    Suspect Product: Product or material with unknown or uncertain
    inspection status
    Input for this Process (from the processes) : -- -
    1. Nonconforming material at Receiving, In-process or Final stage and
    customer return.
    Input Information required (for this process) : HOD(QAD), Control of
    SUP(QAD) nonconfirming
    2. Details of non conforming product at various stages,
    Customer complaints. Testing product
    (KLPL/F/8.3/02)
    Resource Required (for this process) : -- -- --
    3.

    4. Steps to be followed : -- --
    Receive information of nonconformity by the analysis through;
     Material Receiving-cum-Inspection Report (MRIR)
     Daily Rejection and Corrective Action Register.
    HOD(QAD)
     Pre-Dispatch Inspection Report (PDIR)
     Internal Quality Audit Report
     Customer Complaints and Rejects.
    Incoming inspection: - if any NC product observed during receipt
    inspection, reject the material in the system and put red sticker. Inform
    HOD(QAD), Supplier SCAR
    Non-conformity to supplier and ask corrective and preventive action SUP(QAD) report
    report from supplier and also inform to HOD (QAD). After CAPA
    monitor the effectiveness of next 3 consecutive lots of supplier.
    Identify Non-conforming product by storing it in ‘Rejected / Scrap
    Material Area’.
    Take the following action for the non conforming product at relevant
    stage as below:
    Location for keeping NC product
    Stage Disposition Approval By
    & Identification
    Identification
    Identification Tag ‘Rejected’
    HOD(QAD) / Tag
    Reject flap retained on it, Designated
    Receiving SUP(QAD) (KLPL/F/8.2.4/0
    I area "Rejected"
    Inspection. 1)
    Under
    GM/HOD(QAD) - -
    concession

    PREPARED BY APPROVED BY ISSUED BY


    Doc. No. QP-CNCP-06
    QUALITY PROCEDURE Issue 01/00
    No/Rev.No.
    CONTROL OF NON CONFIRMING PRODUCT Issue Date 25.01.2016
    Page 1 OF 2

    Sr. Activity Responsibility Documents/


    No Records
    Location for keeping NC product
    Stage Disposition Approval By
    & Identification
    In-process Rejected / ‘Red’ Paint or ‘Red’ tag or ‘Red’ Sticker
    Inspection Scrap 'Rejected' Display Board or Weekly
    HOD(QAD) /
    ‘Red’ bins/trolleys Rejection &
    SUP(QAD)
    II corrective
    action register.
    Rework SUP(QAD)/ Yellow Tag Yellow Tag
    SUP(PDN)
    Final Inspection Scrap ‘Red’ Paint or ‘Red’ tag or ‘Red’ Sticker
    SUP(QAD)/
    III 'Rejected' Display Board or
    SUP(PDN)
    ‘Red’ bins/trolleys
    Customer Rejection / HOD(QAD) / Designated area / Display
    IV
    Rejection Scrap SUP(QAD) boards "Customer Rejection"
    Control of Reworked Product Reworking or correction 
    to meet specified  requirements:
    Rework components send for reworked to meet specified
    HOD(QAD) /
    requirements. However, No rework SUP all be done on the
    SUP(QAD)
    exterior visible part/s.
    Re-inspected the reworked components as per the relevant HOD(QAD) /
    Control Plan
    Control plan/Process Plan and inspection procedure SUP(QAD)
    Methodology for granting In-house Deviation : When the product
    found out of specification and it requires the deviation due to any HOD (QAD)
    Deviation Report
    reason. Note down the details and relevant information in the
    format “Deviation Report”
    Get the concession approved from the Customer or GM. Take the HOD (QAD)
    corrective action subsequently and monitor the effectiveness of
    corrective action taken.
    6 Output of this procedure: -
    Decision and action to be taken on nonconforming product.
    7 Output of this procedure is Input (to the Process (as) ) -
    Stores Control, Purchasing Information, Inspection processes
    (receiving, In-process, final), Conducting Management review

    PREPARED BY APPROVED BY ISSUED BY

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