Quest V3 User Manual V1.1

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USER MANUAL

Version 1.1 May 2018

Quest Tablet
Copyright
Copyright 2018
All Rights Reserved
Manual Version 1.0

The information contained in this document is subject to change without notice.


We make no warranty of any kind with regard to this material, including, but not limited to, the
implied warranties of merchantability and fitness for a particular purpose. We shall not be liable
for errors contained herein or for incidental or consequential damages in connection with the
furnishing, performance, or use of this material.

This document contains proprietary information that is protected by copyright. All rights are
reserved. No part of this document may be photocopied, reproduced or translated to another
language without the prior written consent of the manufacturer.

TRADEMARK
The material in this manual is subject to change without notice.
Bluetooth is a registered trademark of Bluetooth SIG.
Microsoft® , Windows® and ActiveSync® are either registered trademarks or trademarks of
Microsoft Corporation.
All other product or service names are the property of their respective owners.

Safety
Regulatory Information
Caution: Only use approved and UL Listed accessories, battery packs and battery chargers. Do
NOT attempt to charge damp/wet mobile computers or batteries. All components must be dry
before connecting to an external power source.
Power Supply
Use only the approved power supply 50-14000-148 output rated 5 Vdc and minimum 2 A. The
power supply is certified to EN60950-1 with SELV outputs. Use of alternative power supply
will invalidate any approval given to this device and may be dangerous.
Warning for Use of Wireless Devices
Please observe all warning notices with regard to the usage of wireless devices.
Potentially Hazardous Atmospheres
You are reminded of the need to observe restrictions on the use of radio devices in fuel depots,
chemical plants etc. and areas where the air contains chemicals or particles
(such as grain, dust, or metal powders) and any other area where you would normally be
advised to turn off your vehicle engine.

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Safety in Aircraft
Switch off your wireless device whenever you are instructed to do so by airport or airline staff.
Pacemakers
Pacemaker manufacturers recommended that a minimum of 15cm (6 inches) be maintained
between a handheld wireless device and a pacemaker to avoid potential interference with the
pacemaker. These recommendations are consistent with independent research and
recommendations by Wireless Technology Research.
Persons with Pacemakers
Persons with Pacemakers should ALWAYS keep the device more than 15cm (6 inches) from
their pacemaker when turned ON and hence they should not carry the device in a breast pocket .
Should use the ear furthest from the pacemaker to minimize the potential for interference.
If you have any reason to suspect that interference is taking place, turn OFF your device.
Hearing Aids
The wireless device may interfere with some hearing aids. In the event of interference you may
want to consult your hearing aid supplier to discuss solutions.
Other Medical Devices
Please consult your physician or the manufacturer of the medical device, to determine if the
operation of your wireless product may interfere with the medical device.

FCC/EU RF Exposure Guidelines


FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and receiver.
 Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
 Consult the dealer or an experienced radio/TV technician for help.

This device complies with FCC SAR exposure limits set forth for an uncontrolled environment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.

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Caution!
Any changes or modifications not expressly approved by the party responsible for compliance
could void t he user's authority to operate the equipment.

CE Marking and European Economic Area


The use of 2.4GHz RLAN's, for use through the EEA, have the following restrictions:
 Maximum radiated transmit power of 100 mW EIRP in the frequency range
2.400 -2.4835 GHz
 France, outside usage is restricted to 2.4 - 2.454 GHz.
 Italy requires a user license for outside usage.

Bluetooth® Wireless Technology for use through the EEA has the following restrictions:
 Maximum radiated transmit power of 100mW EIRP in the frequency range
2.400 -2.4835 GHz
 France, outside usage is restricted to 10mW EIRP  Italy requires a user license for
outside usage.

CE RF exposure
For body-worn operation, this device has been tested and meets the ICNIRP guidelines and the
European Standard EN62209-2, for use with dedicated accessories.
SAR is measured with this device at a separation of 0cm to the body, while transmitting at the
highest certified output power level in all frequency bands of this device.

Battery Information
Our rechargeable battery packs are designed and constructed to the highest standards within the
industry.
However, there are limitations to how long a battery can operate or be stored before needing
replacement.
Many factors affect the actual life cycle of a battery pack, such as heat, cold, harsh
environmental conditions and severe drops.
When batteries are stored over six (6) months, some irreversible deterioration in overall battery
quality may occur. Store batteries discharged in a dry, cool place, removed from the equipment
to prevent loss of capacity, rusting of metallic parts and electrolyte leakage. When storing
batteries for one year or longer, they should be charged and discharged at least once a year. If
an electrolyte leakage is observed, avoid any contact with affected area and properly dispose

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of the battery. Batteries must be charged within the 32° to 95° F (0° to +35° C) ambient
temperature range.
Replace the battery when a significant loss of run time is detected.

Battery Caution
Risk of explosion if battery is replaced by an incorrectly type.
Dispose of used battery according to the local disposal instructions.

Waste Electrical and Electronic Equipment (WEEE)


English: For EU Customers: All products at the end of their life must be returned to the reseller
for recycling.

Notational Conventions
The following conventions are used in this document:
 Italics are used to highlight specific items in the general text, and to identify
chapters and sections in this and related documents.
 bullets (•) indicate:
• action items
• lists of alternatives
• lists of required steps that are not necessarily sequential
• Sequential lists (e.g., those that describe step-by-step procedures) appear as
numbered lists.
NOTE
This symbol indicates something of special interest or importance to the reader. Failure to read
the note will not result in physical harm to the reader, equipment or data.
CAUTION
This symbol indicates that if this information is ignored, the possibility of data or material
damage may occur.
WARNING!
This symbol indicates that if this information is ignored the possibility that serious personal
injury may occur.

v
Revision History
Version Date Description

1.0 January, 2018 Initial release

1.1 May, 2018 Initial release

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Table of Contents

1 Item Checklist .............................................. 8


1-1 Standard Items ................................................................................ 8

2 System View ................................................. 9


2-1 Front View ........................................................................................ 9
2-2 Rear View ......................................................................................... 10
2-3 Specification .................................................................................... 11

3 Getting Started ............................................ 13


3-1 Power On/Off the System ................................................................ 13
3-2 Installing the Hand Strap ................................................................ 13
3-3 Replacing the Battery ...................................................................... 14
3-4 Using the Charging Cradle ............................................................... 15

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1 Item Checklist

1 -1 Standard Items

a. Tablet b. Charging cradle with OTG cable and


power adapter

c. Battery d. Hand strap (with two screws)

e. Quick start guide

8
2 System View

2 -1 Front View

No. Description

2D Scanner
1
(optional)
Smart card reader
2
(optional)
3 Power button

4 Power LED light indicator

5 Ambient light sensor

6 LCD with the Touch panel

9
2-2 Rear View

No. Description

Fingerprint
8
(optional)
9 Programmable button(default is the scan button)

10 Integrated protective bumper

11 MSR

12 Battery cover

13 Speaker

14 Power charging plate

15 Hand strap

16 Pen screw for the battery cover

17 NFC logo /NFC location (optional)

18 Camera (optional)

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2-3 Specification
System Quest7 Quest10
Motherboard Cherry Trail series
CPU Intel Atom Processor X7-Z8700 series
System / Flash Memory 4GB LPDDR3 / 64GB eMMC
LCD Touch Panel

LCD Size 7" 10”


Interface MIPI
Resolution 1280 x 800 1920 x 1200
Touch Screen P-CAP 5 points Multi-touch
Wireless Networking

Wireless LAN 802.11 a/b/g/n,ac 2.4G/5GHz


Bluetooth 4.0+LE, Class 2
NFC Optional
RFID Not available Optional
Expansion I/O Ports

DC input Pogo pins

Audio

Speaker
1 x 1W Speaker 2 x 1W Speaker
Control / Indicator

Power Button 1
Sensor G-sensor, Ambient Light Sensor
Tactile feedback Built-in motor (can be disabled in the BIOS)
LED Indicator 1 (Battery status indicator)
Peripherals

Camera Rear 8MP (optional)


MSR 3 Tracks MSR
Hand strap 1
IC card reader Smart Card Reader (Optional)
Scanner 2D Barcode Scanner (Optional)
Fingerprint Crossmatch Steelcoat reader (optional)
Cradle

USB Port Micro-USB 2.0 x 1


Power Adapter 5V/3A , 15W

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Battery & Power

Battery 8000 mAh, 3.7V, 29.6 Wh *2


Certificate

EMC & Safety FCC Class B / CE Mark


Environment

IP Rating IP54 (front)


Drop test 1.2 m drop, 1 drop per side at 25°C *3*4

Operating Temperature
0°C ~ 40°C (32°F ~104 °F)
(Not in charging mode)
Operating Temperature
0°C ~ 35°C (32 °F ~ +95 °F)
(running charging mode)
Storage Temperature -10°C ~ 45°C (14°F ~ 114°F)
Operating Humidity 20% - 80% RH non-condensing
Storage Humidity 20% - 80% RH non-condensing
Size

203.9 x 127.9 x 35.3mm 268 x 176 x 35.5mm


Dimension
(8.0'' x 5.0'' x 1.3'') (10.6'' x 6.9'' x 1.4'')
Weight 665g (1.47lbs) 930g (2.08lbs)
Weight (with all peripherals) Max 690g (1.52lbs) Max 990g (2.18lbs)
OS Support Windows 10 Professional, Windows 10 IoT Enterprise, Android 7.0.0

*1. Tablet LED indicator: Green light-Full charged / Orange light- Charging / Red flash light- Low battery / Red
light- Critical low battery.
*2. The actual operation hours will be affected by real application environment.
*3. The drop durability height is a measured value resulting from actual testing. It does not necessarily
guarantee the product from damage.
*4. The drop durability height does not include the protruding parts.

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3 Getting Started

3 -1 Power On/Off the System

1. Push the power button to turn on the system and hold 4~6 seconds to turn off the system.
Note: For the best touch performance, remove the protective plastic overlay from the LCD
screen by peeling it away from one of the corners. Be sure to use a soft pointing device or
finger tip to avoid scratching the screen during normal use.

3-2 Installing the Hand Strap

1. Attach the hand strap to the back of the system and fasten the screws (x2) to secure it.

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3-3 Replacing the Battery

1. Loosen the pen screw counter-clockwise.

2. To remove the battery pull the plastic tab aside and gently pull the battery out.

3. To install the battery put the battery in the slot and push until the battery clicks into place, put
the batter cover back in and secure the pen screw clock-wise.

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3-4 Using the Charging Cradle

1. Connect the USB adapter to the connector on the bottom of the cradle charger and the power
outlet.

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