Employability Skills 2022 - 1st Year

Employability Skills
Question Bank 2022-2023

(In accordance with newly introduced
Employability Skills curriculum 2022)
1
Employability skills question bank index
Introduction to Employability Skills 03
Constitutional Values-Citizenship 05
Becoming a professional in 21st 07
Communication skills 10
Basic English Skills 15
Essential Digital skills 25
Diversity and Inclusion 35
Financial and legal literacy 38
Entrepreneurship 43
Career development 50
Customer service 53
Getting ready for apprenticeship 56
2
EMPLOYABILITY SKILLS QUESTION BANK 2022-2023 Module Name : Introduction to Employability Skills
Correct
Lesson Name Q No Question Option A Option B Option C Option D
Answer
Introduction to 1 Which of the options is not an Employability Skill? Good runner Good interview Good Quick learning
Employability Skills skill communication A
skills
2 An employee is someone who __________. Goes to school Does not work Works for a Goes to play
to study salary C
3 Which are the two skills needed for good career Singing Dancing Gardening Technical Skills
growth? & Employability D
Skills
4 Gopi is always willing to learn and improve in his Love Certificates Growth mindset Markscard
work. He has __________. C
5 The meaning of Employability Skills are Skills to get a job Skills to be a Skills for good All of the above
__________ good employee communication B
Learning 6 When we learn something online, it is called Unlearning Teaching E-learning Marketing
Employability Skills __________. C
Online
7 The benefits of learning online are __________ We can learn any Become friends Go home fast See the library
time and from with our
anywhere classmates A
8 Which of these is an employability skills portal? Facebook Bharat skills Netflix Hotstar
B
9 Ram works as a fitter in a company. He wants to Play sports Watch news Find courses: Quit job
upgrade his trade skills and employability skills in online or offline
his free time. What should he do? C
10 Zeena wants to enroll for e-learning course. The Books Paper & Pen Mobile phone or New clothes
most important thing she needs are __________ Computer
C
3
EMPLOYABILITY SKILLS QUESTION BANK 2022-2023 Module Name : Introduction to Employability Skills
Future of Work 11 In today’s times, _________ skills has become a Acting Digital Painting Dancing
basic skill requirement in many jobs. B
12 “__________ jobs help to reduce pollution, Software Hardware Green Carpenter

preserve the environment and the planet.” C
13 Green Jobs are important because __________ They help They make more It is easy to do It is for city
protect the pollution employees A
environment
14 Geetha has just completed her education. She Dancing Fighting Communication None
joined a basic English course to improve her
__________ skills. C
15 Ram is planning to start his own business. Which Online retail Audio cassette Film video rental Xerox shop
option would you suggest? shop A
4
EMPLOYABILITY SKILLS QUESTION BANK 2022-2023 Module Name : Constitutional Values-Citizenship
Correct
Answer
My Values and Ethics 1 Values and ethics helps us to build good Games Behavior Studies Rent
__________. B
2 Values decide the __________of a person. Character Laptop Home System

A
3 It is not good to forward __________ on social Fake news Messages Greetings Songs
media. A
4 A person who respects and follows the law of a Businessperson Bad Employee Responsible Small Kid
country is a __________. Citizen C
5 Rita found somone's purse in the office. She Pillar Honesty Anger Friendship
gives it to the office manager. This shows that B
she has __________.
Our Constitution: 6 The Constitution Of India is also called as Bharatiya Bhartiya Novel Newspaper
Guiding Principles _______. Academy Samvidhan B
7 India is a Sovereign country. That means it can Money State Election Rules and
make its own__________. Decisions D
8 Indian constitution is a set of __________ of our Laws and rules Keys Tools Watch
country. A
9 Mr Johnson wants to employ an 8 year old girl for Neutral General Right against Police
household work. In India we prohibit that because exploitation
C
It is __________.
10 We have freedom to go to temple, church or Responsibility Cheating Honesty Respect

mosque for prayer. This pillar of character is
called __________ D
5
EMPLOYABILITY SKILLS QUESTION BANK 2022-2023 Module Name : Constitutional Values-Citizenship
Protecting Our 11 Addition of harmful smoke, gases and chemicals Air Pollution Wind Storm
Environment to the environment in large quantities is called B
__________.
12 Cutting down of trees for farming and housing Deforestation Land Forest Destiny
purpose is called __________. A
13 Releasing chemicals, waste, plastics into water is Sound pollution Land pollution Water Pollution Air pollution
called __________. C
14 Scientists are warning us that the rise in earth’s Destroy Land sliding Warm Global warming
temperature causes __________ D
15 Shyam avoids the use of plastic and chemical Green lifestyle Modern lifestyle Busy lifestyle None
fertilizers. He is following __________. A
6
EMPLOYABILITY SKILLS QUESTION BANK 2022-2023 Module Name : Becoming a professional in 21st
Correct
Answer
21st Century 1 Major changes took place in the manufacturing Green revolution Milk revolution Industrial White revolution
Employability Skills world with _________. revolution C
2 The process of manufacturing has changed due to Training Scientific Teaching Facillitation
technology and _____development B
3 Regular assessment of skills is necessary for the Career Interview Job Skill
growth of _______. A
4 "Neetu has excellent story telling Picture Smart Logic Smart Body Smart Word Smart
skills. What type of intelligence is it? B
"
5 Swaraj is looking for Internet-based/data entry "Basic computer Entrepreneurial Beautician skills Wood cutting
jobs. What is the most important skill he needs? skills skills skills A
"
"Know Yourself” 6 Which of the following is not a part of one's Strengths Weaknesses Beliefs Skin colour
personality? D
7 Things that one is good at doing are ________. Concerns Interests Abilities Passion
C
8 Inability to do something well is one's _____. Weakness Aspiration Strength Value

A
9 Meena likes to learn music in her free time. It is Logics Interests Value Weakness
one of her _____to improve.
B
10 Bijo is not good at MS excel. With his hard work, Belief Value Leader Strength
he learns to overcome weaknesses and turn them
into a _________. D
7
"Behaviour and 11 The way we interact, manage and deal with our Behavioural Technical Musical Teaching
Attitude" external environment is known as _______skills.
A
12 _______ is one of the behavioral skills that is Painting Cooking Time Dancing
required to organize work efficiently and complete Management
it on time. C
13 The way we manage/solve the problem is called "Positive Conflict Negative attitude Passion
________. attitude" resolution B
14 Rehana faced a problem with her project. She is Negative attitude Technical skill Scientific skill "Positive attitude
dealing with a problem with the right attitude. "
This is an example of; D
15 Alpan does yoga in the morning. He follows Self-motivation Time Decision-Making Problem-Solving
Youtube classes to motivate himself. This is an Management
example of _________ A
"Critical Thinking & 16 ________is a way of thinking to solve a problem. Critical thinking Self confidence Negative attitude Time
Decision Making" Management A
17 Choosing between two or more options is known Manufacturing Decision-making Scientific Technical
as_________process. B
18 Which of the following is not a part of decision- Identify problem "Generate Implement Performance
making? options decision D
"
19 Manu thinks about a problem well before making Self-motivation Critical thinking Time Logical thinking
any decision. This is an example of; Management B
20 Revathi got a job offer out of her town. She Decision-making "Positive attitude Conflict Negative attitude
decided to refuse the offer after listing the pros " resolution
A
and cons. She followed_______process.
8
Time Management in 21 What are the advantages of time management? Complete tasks Achieve daily Reduce stress All of these
the Workplace on time goals D
22 Good time management helps in improving Weakness Performance Stress Pressure

________ at work. B
23 The block of work time is called a _______ Doro Pomo Pomodoro Domo
technique. C
24 Rahim learns MS Office during his lunch break. Time Over thinking Online job Logical thinking
This is an example of; Management A
25 Bhanu creates 25 minutes task planner and Pomodoro Timing Blocktime Calendar
never gets distracted in the blocked time. Which
method does she follow? A
Problem Solving 26 Finding a solution to any problem is known as Over thinking Critical thinking Decision-making Problem solving
_____skill.
D
27 Which of the following is not a step in problem Identify the Divide problem Set timer Find solutions
solving? problem into parts
C
28 If one is capable of finding solutions to problems, Self-motivation Problem-solving Career Painting

one will get better at ______
B
29 Soni is trying to fix the download problem on the Try another way Quit the task Never solve the Quit the job
laptop. She did not succeed on the first attempt. problem
What should she do? A
30 Steve's mother told him that the mixer grinder is Complain Identify the Sell the mixer Throw it
not working. What should be his first step in order problem
to solve the problem? B
9
EMPLOYABILITY SKILLS QUESTION BANK 2022-2023 Module Name : Communication Skills
Correct
Answer
Importance of 1 We can share our thoughts, ideas and feelings Communication Reading Watching Hearing
Communication through ____. A
2 Effective communication needs to be Simple Clear Complete All of the above

D
3 Which among these is not a type of Verbal Non-Verbal Visual Sorrow

communication? D
4 Nitya wanted to discuss an issue with her Written Verbal Image Video
teammates. What type of communication is it? B
5 The way we sit, our facial expression and body Non- verbal Physical fitness Strength None
language show __________ communication. A
Verbal 6 Verbal communication is the use of _____. Sign Words Maths Images
communication: B
Speaking
7 Forms of verbal communication ___. Written Speaking Both A&B Learning

C
8 Clear communication leads to _____. Different work Opposite work Slow work Faster work
D
9 Seetha is speaking to her customers to Verbal Non-Verbal No Written

understand how to impreove her business. What Communication Communication Communication communication
A
type of ommunication is this?
10 Raj and Tej talk to each other only on the phone. Sign Non-Verbal Verbal Written
What type of communication is this? communication Communication Communication communication
C
10
Verbal 11 Letter is a form of _________ communication Non-verbal Spoken Written Telephone

communication: C
Writing
12 A formal letter can be used for __________ Boring Official Friendhship Fighting
purposes.
B
13 "Reg" in the letter means ___. Regarding Subject Greetings Body
14 Tom received a letter, but it did not have any Receiver's Sender's Greetings Subject
details of who sent it. The letter was missing the
____________ address. B
15 Sam wanted to apply for a job. He thought of Brochure Leave Formal Resume
writing a cover letter to the company. But his
friend suggested to attach _______ with the cover D
letter.
Non-Verbal 16 Which is not a type of non-verbal communication E-mail Eye-contact Hand Facial expression
Communication ? movements
A
17 Shouting shows we are angry. Talking very slowly Smile Hand Tone of voice Eye movements
shows we are tired or sleepy. What part of non- movements
verbal communication helps us understand this? C
18 Distance between yourself and the other person is Spatial distance Relationship Informal Close
called ________.
A
19 Samuel meets his co-worker Jerry everyday in Too close Very Far Minimum Never
office. When we are with a co-worker, we should distance
not stand or sit _________ to him A
20 Cherry is going for an interview. What should she Wear formal Apply too much Take her resume Wear clean
not do? dress makeup or clothes
perfume B
11
Practicing Effective 21 You can speak to your friend Formally Informally Quietly None
Communication
B
22 Which is not a type of communication? Verbal Non-verbal Written Driving
23 Formal communication is used at ____. Friend House Party Workplace
24 Vinod met his new manager at his workplace. He Thank Introduce Appreciate Praise
had to ______ himself first.
B
25 Whenever we are communicating we have to be Shout Make up Eye contact None

dressed appropriately, maintain our body language
and maintain ____. C
Workplace 26 Exchange of ideas happen through ______. Communication Listening Watching Singing
communication:
Introduction A
27 At workplace, communication must follow the Ideas Text 6Cs Close

______.
C
28 Organizations communicate mainly through _____. Letters E-mails Project Unfamiliar words
29 Surya and his team of 10 members are in a Meeting his team Talking Remove 4 Speak in Hindi
meeting. Surya is speaking in Hindi. 6 members members
in his team understand Hindi. 4 members do not D
understand Hindi. What should Surya not do?
30 Vishu has to send some secret, official documents Whatsapp Email Speed Post Directly meet
to his manager. How should he not send it? his manager and
A
give
12
Workplace 31 Different people work together on the same task Teamwork Project Meeting Discussion
communication: is called____
Introduction A
32 The concept of ____ best describes importance of Unity Synergy Team Group
teamwork.
B
33 Sharing will help everyone feel involved and _____. Happy Sad Motivated Close
34 Ram, Vinay and Sandeep are working as a team to Listen actively Play Go around the None
finish the geography project. Vinay is sharing his school
thoughts. What are Vinay and Sandeep supposed A
to do?
35 Tina and Lyra's team are working together to Resist Share Fight Argue
finish the school painting project. What should resposibility
both the teams do to finish the project? B
Managing Conflicts 36 Argument or disagreement between two groups of Teamwork Conflict Happiness None
people is called _________
B
37 Conflict usually creates ____ Negative Positive Happy emotions Fight

emotions emotions
A
38 Conflict in workplace affects ____. Ability to work Get more salary Clean the office Common
39 James had to meet his team members Suraj, Poor Typing error Stress Poor listening
Reena and Nagma on Friday. James called Suraj communication
and Reena. But he did not inform Nagma. This is A
an example of _________
40 Shwetha and Rakshit are coworkers. They are Remove Find different Beat each other Give police
angry with each other because they have not members ways to solve complaint
completed a project propely. Which is a good way the problem B
to resolve such conflicts in the workplace?
13
Handling Criticism 41 Negative comments made about our action or Appreciation Congragulations Criticism Reward
performance is called _____.
C
42 If a person recieves harsh, unfair and very negative Helpful criticism Fair Criticism Unfair criticism None
criticism, they feel very unhappy. What type of
criticism is this? C
43 During Criticism we must remain ______ and _____ Happy and Joyful Calm and listen Shout and cry Fight and cry
to the person
B
44 Priya recieved costructive (helpful) criticism Listen Understand Thank her All the above
from her manager about her latest project. What manager
should she do? D
45 Kishore's manager gave him positive and negative Calm down and Try to Try to All of the above
feedback. Kishore is feeling confused. What think understand the understand the
should he do next? positive points negative points D
given by his given by the
manager manager
Assessing Your 46 We start communicating when we are Adults Parents Children Old
Communication ____________ C
Ability
47 Rita talks to her customers. But she is unable to Improve her Stop talking to Fight with Stop her
understand what they say. What should she do? listening skills them customers business
A
48 You are unable to share your message properly in Writting Speaking Reading Playing
an email. Which skill should you improve? communication
A
49 You are scared to communicate with others. What Find your Find your Find ways to All of the above
are some ways to solve this problem? strengths about weakness about improve & learn
communication communication more about your D
weakness
50 Satish always argues with his manager when his Listen and Get angry Feel nervous Avoid his
manager gives him feedback. What do you do understand manager
Satish would do? A
14
EMPLOYABILITY SKILLS QUESTION BANK 2022-2023 Module Name : Basic English Skills
Correct
Answer
Naming words 1 English is a ______ language. Common Day Night Evening
A
2 Using Internet is easy if we learn _______. Sports English Math's Science

B
3 We can learn English by _______. Cooking Playing Reading None

newspaper C
4 Tom tries to read the name boards, Play Friends See Improve his
advertisements and posters that are in English. English D
This helps him to_________ .
5 When people from different states/ countries Latin English Newspaper Action
meet officially, _____ is the commonly used B
language to communicate with each other.
6 Words that are used to name people, places, Person Table Naming words Key
animals and things are ________. C
7 Naming words are also called ____. Nouns Verbs Action Pronouns
A
8 Bats fly during the night. In this sentence the A boring word An action word A cool word A Naming Word
word Bat is __________ D
9 Ram was asked to measure his cupboard . It was Taste Hand Leg Measurement
4 feet tall. Here feet mean ___.
D
10 John was travelling by bus to his village. He noted Naming words His That See
the names of places that he could see on his
journey. What are these words called as? A
15
Naming words - 11 Cats is an example of _____ word. Words Plural Singular Opposite
Singular and Plural
B
12 Singular naming words are used when _____ Many Few One None
person, place or thing is present.
C
13 Plural form of child is___. Person Infant Kid Children

D
14 A child was working in the computer lab which Less Plural Minimum Maximum
had many computers. The word "computers" is in
the____ form. B
15 "Vinay visited the dentist because he was Teeth Tooth Vinay Dentist
suffering from tooth ache. Dentist treats our teeth
problems. A
In this sentence, which is the plural word?"
Pronouns 16 Pronouns (ex: he, she, her) can be used in the Spellings Adjective Verb Naming words
place of ________.
D
17 They' is used when we want to refer to _____. He She Many people Our
18 The pronoun "I" is used for ______. Many Myself Other That
19 Ramesh is working in Chennai. ____ likes the He It That What

office environment.
A
20 Sita and I are friends. _____ stays in Gandhi Bazar. What She A And
16
Action Words 21 Action words are also called _____. Center Are Verbs Is
C
22 Verbs tell the action of the _____. Cow Change Act Naming words
D
23 Kim fell from her bike yesterday. The action in the Future Past Present Clear
sentence is in __________ tense.
B
24 "It is going to be a sunny day tomorrow". The Future Past Date Day
action in this sentence is in _________ tense.
A
25 Arun travels to school by bus. The action word in Bus travels school Arun
the sentence is _____.
B
Describing Objects, 26 Adjectives are ____ words. Sound Finish Describing Neutral
Surroundings and
Processes C
27 Describing words add more information to the Naming words Bad Sad Numbers
____.
A
28 It is a _____ knife. Fill in the correct adjective. This Sharp and There
29 "The sea is blue". In this sentence ____ is an sea the is Blue

adjective.
D
30 ""Arjun filled water into a large pot". In this Large Arjun Water None
sentence the describing word is ________
A
17
Introduction to 31 The punctuation in a sentence makes the meaning ambiguous unclear think clear
Punctuation __________ to understand. D
32 The beginning of a sentence should start with Capital Small cursive Italics
_______ letter
A
33 Comma is used to show a ____ within the Full stop Pair Break Capital letter
sentence.
C
34 Sita wanted to ask Nina about her summer plan. Nina is your plan. Nina, what is What Nina None
Choose the correct answer. your summer asked?
plan? B
35 "Add comma wherever it is necessary. After, the After the After the, ,eeting After the
meeting, we will meeting, we will we will go, out. meetingwe will
After the meeting we will go out." go out. go out. go out. B
Kinds of Sentences- 36 Sentences are _________________ group of words Verbs Nouns Letters
Introduction with complete
meaning. A
37 A declarative sentence tells us some information Comma (,) Question mark Full stop (.) Exclamatory
or explanation. It ends with _________ (?) mark (!)
C
38 An exclamatory sentence ends with the _____ Full stop (.) Comma (,) Question mark Exclamatory
(?) mark (!)
D
39 "Wow! The flowers in the park are beautiful. Declarative (.) Exclamatory (!) None Interrogative (?)
This is a _________ sentence. " B
40 The police were questioning about his crime. Declarative (.) None Exclamatory (!) Interrogative (?)
What type of sentence is it?
A
18
Writing Simple 41 Every complete sentence has ___. 1 part 2 parts 3 parts 4 parts
Sentences
C
42 The ________ is what or whom a sentence is Subject Predicate Object Verb

about.
A
43 The correct order for a sentence is ________ Subject, Verb, Subject, Verb Verb, Object, Verb, Verb,
Object Subject Subject A
44 Radha has learnt how to write a sentence. Which Learnt How Sentence Radha
is the subject in this sentence?
D
45 Choose the correct sentence. The road runs on The cat runs on Cat road runs. Runs on thr road
cat. the road. cat. B
Reading Activity 46 The most effective way to get information is by Writing Talking Reading Activity
47 A poster presents information by using Novel Story Images and Exercise for
______________ colours practice
C
48 Symbols gives us information through ____. Colours Images Words Posters
49 Yash bought a bag which had recycle symbol. Burn Throw it in the Put it in soil Should dispose
What should he do when the bag is old? river it in recyclable
items D
50 Raj was driving towards Mysore. On the way he Direction Map Way None
found few arrows marked next to Mysore on the
board. What does it suggest ? A
19
Speaking 51 People can hear the emotions and see our facial Speak Listen Taste See
expression when we _____.
A
52 ____ contact with the people we are speaking Nose Eye Ear Skin
help us to communicate confidently.
B
53 Emotions can be expressed through your ___. Height Weight Voice Situation
54 Sudha said " I feel that these lights are too bright. Question Answer Idiom Opinion Phrase
" What is she communicating?
D
55 How should Tom tell other that he prefers teacher I order In my opinion I disagree I want
John is better than Jack? _____ teacher John is a
better teacher than teacher Jack. B
Listening 56 Effective communication is to both __. speak and listen Speak well See well Learn well
well
A
57 We have to _____ for instructions in classroom Learn Listen Work None

B
58 Listening is important to _____ the information Forget Overcome Understand Disobey

given. C
59 Rahul spends 30 minutes everyday watching Practicing Practicing News Practicing None
news. He writes down few sentences about what listening Movements
is said. What is he trying to do? A
60 Teacher Meena advised her students to write Speak Recollect what Write Read
down 2 or 3 sentences when she explains the she said
lesson. How does it help the students? B
20
Talking about Likes 61 Things or activities that we enjoy are ____. Dislikes Negative Both A&B Likes
and Dislikes
D
62 Dislikes are things towards which we have ____. Negative emotion Positive emotion Likes None
63 I adore' phrase is used to express ____ of A dislike A bad feeling A strong A poor
something. admiration admiration C
64 Naveen is fond of dogs, but Sheetal hates dogs. In Sheetal Naveen Both A&B Dog
this sentence who likes dogs?
B
65 Smith! Would you like playing cricket or football I don't mind I hate I want I won't
this evening? If Smith likes to play both how will
he answer? _____ playing any of them A
Greetings and Self- 66 Formal greetings are used in _____. Family Workplace House Friends
introduction
B
67 ___ greetings are used while speaking to friends Formal Due Informal None
and family.
C
68 Which of these is an informal greeting? Good day Good morning Good evening Hey
69 Malini is attending her new school today. She Good bye Hello everyone! What's up guys Longtime
introduces herself as _____. everyone
B
70 Sanju met her cousin Kheerti accidentally in a Long time, no What are you Thank you! Take care!
mall. How should she greet her? see! doing here?
A
21
Asking and 71 When you ask someone something it is ___. Answer Blank Question Response
responding to C
questions
72 Question always end with a ____. Comma , Question mark ? Exclamation Full stop .
mark !
B
73 ___questions gives clear indications of the Wh- Yes or No No Both B&C

information the person wants to know.
A
74 Vinutha was questioned whether she has Yes No Yes, I have Completed my
completed her degree in an interview. How should completed my degree
she respond stating that she has completed? degree C
75 Tutor asked his student whether he knew to use Done Yes, I know how Yup I will know
Windows? How should the student answer? to use Windows
B
Group discussion on 76 When two or more people give their thoughts and Speaking Listening Reading Group discussion
Simple topics view on a topic. It is ____.
D
77 Group discussion helps us ____. Learn more Solve big Create problems Both A&B
problems
D
78 Which of these should not be used to express It seems to me Listen to me In my opinion I don't quite
your opinion in a group discussion? that agree
B
79 Mahesh and his team discussed about the steps I agree with your You must follow Don't come here I don't agree
to be followed to complete the project at the plan of action what I tell you to talk with your plan
earliest. He was happy with the suggestions given A
by his teammates and granted to follow the same.
How would he convey it?
80 Rita had to attend a group discussion on behalf of Attend party Attend classes Be prepared Take leave
her company. What is she supposed to do before about the topic
the meeting? C
22
Telephone Skills 81 A person who makes a call ________ Keypad Caller Phase Contacts
B
82 Receiver is a person who ____ the call. Blocked Dialer Receives None
83 Phone call has ___ phases End Middle Different Three

D
84 Bindu receives a call from JJ company promoting What is it? Could you please Speak loud I don't know
a discount sale. She couldn't clearly hear the repeat?
details. How is she supposed to ask the person to B
repeat the information?
85 Harish made a call to the Senior manager in Greet the person Purpose of call Thank the person Good bye
a company. How is he supposed to start the
conversation.? A
Reading and 86 Document which has details of a job is ____. Skill Responsibilities Job details None
Understanding Job
descriptions C
87 Job title is the name of ___. Company name Role you join Company Job Summary
88 Location for the job means ____. Title Description Name Place
89 Ravi read job description which specified Degree Certification Know how to use Study
"Familiarity with MS office". Should he have a MS Office
____________ C
90 Shyam and Ram applied for the same job. Shyam Ram Shyam Both A&B None
read Job description in detail and made note of
important details. Who will know more about the B
company?
23
Speak and Share 91 If you work in a large & popular company, what Type of job & Name of the Location None of the
Information about type of information is good to share about the Company name workplace alone above
Workplace workplace? A
92 Which of these is not a positive word about your Fun Exciting Boring Interesting
work?
C
93 A person who works with us is a ____. Friend Coworker Family None
94 Rai is answering a interview question about his Yes No His wish None
work place. He was not happy with the current
team mates. Should he specify ? B
95 Ryan wants to speak to HR about his work. He Team mates Senior name His needs Some
should specify the name of his job, place of work information
and ____. about his D
responsibilities
Writing Applications 96 Most of the government job calls will be in ___ Paper format Direct Indirect In person
& Cover Letters format A
97 A introduction letter is a ___. e-mail Cover letter Letter Mail
98 When you are interested in working for a Application Referal Leave Prospecting
company, you will write a _______ letter
D
99 Latha's uncle works in the company where she Referral Letter of interest Leave letter Letter of absence
has applied for job. He gives her his employee
details to her. What type of cover letter will Latha A
write?
100 Shilpa is applying for a job online. She sends her Shilpa -Age Shilpa- Job Education Pervious
application by email. What is she supposed to Position qualification experience
mention in the subject line to make it easy for the B
employer to find her email?
24
EMPLOYABILITY SKILLS QUESTION BANK 2022-2023 Module Name : Essential Digital Skills
Correct
Answer
Introduction to 1 If one can use a computer and the internet Sports Literacy Digital Literacy Cultural Literacy Language
Digital Skills comfortably. It is called _____________ Literacy Literacy B
2 In which of the following tasks, do we need digital Finding Creating a Communication All of the above
literacy? information resume through emails D
online
3 Which of the following is done without the help of Cooking Searching online Watching videos Creating a Digital
the internet? jobs Resume A
4 Krishna is a teacher, he wants to conduct classes Computer Laptop Tablet All of the above
online. Which of these devices can he use? D
5 Saleem needs to talk about digital skills that are Communicating Creating Creating All of the above
required at work. Which of these works needs through emails and editing and editing
D
digital skills? and chat documents and worksheets
worksheets
Basics of Computers 6 Which of the following is not a part of a desktop Monitor Antenna Web Camera Mouse
Computer? B
7 What does CPU stand for? Cost per unit Central power Central Cutting power
unit Processing Unit unit C
8 What is the brain of a Computer? Web Camera Trackpad Monitor Central

Processing Unit D
9 Safeena wants to talk to her friend on a video call. Trackpad Remote Printer Web Camera
Which of the following is necessary in a desktop
D
computer?
10 Rashmi just bought a new laptop since her Trackpad Speakers Key Board Desktop
computer stopped working. Which part of the
laptop does the same function as the mouse? A
25
Exploring a 11 While using a desktop computer, where is the On the keyboard On the CPU On the speaker On the Mouse
Computer power button usually present?
B
12 _____________ is the most commonly used word hang up switch on Shut Down Power on
for switching off a computer. C
13 Which of the following devices can be connected Mouse Ear phones Speakers All of the above
using bluetooth?
D
14 Sonu wants to connect a device wirelessly to a Bluetooth Wire Switches USB

computer. Which technology can he use?
A
15 Rajesh does not know how to connect to Use google Throw away the Purchase new Sell the
earphones using Bluetooth. What can he do? search earphones earphones earphones
A
Exploring Windows 16 ______________ is the software that is put in a Operating Software App Store Settings
Operating System computer so that one can use it. System
A
17 Which of the following is the most common Printer MS Office Router Windows
operating system? D
18 Full form for OS Operating Opening Screen Opening Original System

System Software A
19 Riya does not know which version of windows is By uninstalling By looking at the By shutting down By reinstalling
installed on her laptop. How can she identify the the windows opening screen the computer the windows
version? B
20 Nayan wants to search for a file quickly. Which Click on ‘Type Play Store Start Bluetooth
feature can he use? here to search’
A
26
Creating and Saving 21 On a computer, a file can be created using which MS Word MS Excel MS Powerpoint All of the above
Files of these applications? D
22 What is the shortcut key to save a file? Ctrl+S Ctri+X Ctrl+V Ctrl+P
23 What is the shortcut key to copy a file? Ctrl+C Ctri+X Ctrl+S Ctrl+P
24 Nimal wants to transfer files from one location to Click on power Select the file, Click on escape Click on
another on her laptop. Which of the following can off button press Ctrl X and button backspace
be done to do so? Ctrl V to paste it button B
25 Krupa wants to safeguard the information on her Set a strong Always close/ Save your files All of the above
system. Which of the following are safe ways to password for lock your with a clear
save information on a computer? your computer. computer when name. D
you are not using
it
Basics of MS Word 26 Which of these is the short cut for making the Ctrl+S Ctrl+B Ctrl+U Ctrl+I
text bold?
B
27 ______is a band that will be at the top of the MS Menu Bar Task Bar Space Bar Start bar
Word screen.
A
28 The ___________ tab helps to change the type of Layout Insert Design Review
page (portrait or landscape)
A
29 Joseph wants to make the letters in the words Bold Italic Underline Numbered List
slant to one side. Which option should he use?
B
30 Amira wants to underline the title of her Ctrl+S Ctrl+B Ctrl+U Ctrl+I
document. Which shortcut key should she use?
C
27
Creating Documents 31 In MS Word, you can change the text in the Printing Saving Deleting Formatting
on MS Word document to look different. This process is called
___________ D
32 What is the shortcut key for Undo? Ctrl+Z Ctrl+B Ctrl+U Ctrl+I
33 What is the shortcut key for Print? Ctrl+Z Ctrl+B Ctrl+U Ctrl+P
D
34 Krish typed the sentence soon, he realized that Save Print Undo Cut
the previous sentence was correct. Which option
can he use to change it back? C
35 Paul wants to save his word document of a Portrait Landscape Cut Undo
project. Which layout format should he use for all
official documents? C
Basics of MS Excel 36 ____________ is a tool to organize a large amount Excel Chrome Paint Print
of data in an easy and understandable way.
A
37 Which of the following can be done using Excel? Save the Make Print the All of the above
document complicated document
calculations with D
numbers
38 Each new page in the excel worksheet is called a Sheet Row Column Cell
_____________
A
39 Harsha has selected a single line of cells from top Page Row Column Cell
to bottom. She has selected a __________
C
40 "Mohit wants to move from one cell to another. Ctrl+Z Arrow keys Ctrl+B A1,B1.C1 ...
He can do that by using the ______ on the
keyboard. B
"
28
Simple Functions on 41 What happens when we use this function? The numbers in The number in The number from The number from
MS Excel =SUM(B4:G4) cells from B4 to B4 is deleted B4 will be copied G4 will be copied
G4 are added A
42 What happens when we use this function? The average of The number in The number from The number from
=AVERAGE(B4:G4) numbers in cells B4 is deleted B4 will be copied G4 will be copied
from B4 to G4 is A
calculated
43 Which of the following is the symbol of Autosum? Ʃ Z Χ Y

A
44 Vanaja wants to save her excel workbook. How By closing the By pressing Ctlr By deleting it By writing it
can she do it? sheet and S on the
keyboard B
45 Trisha entered a number in E column and row 5. E1 E E5 5

What is the name of that cell C
Introduction to the 46 which of the following are the ways to connect Use a mouse Using a wifi or Use a printer Use bluetooth
Internet your device to the internet? mobile data
connection B
47 Which of the following tasks can be done using Information Create a digital Learning any All of the above
the internet? about the job resume and new things to
openings forward to upskill us D
the different
companies
48 Which of the following are the top benefits of Speed of safety access to All of the above
using the internet? communication information
D
49 Jerry wants to use a mobile data connection to Tablet Desktop TV Radio

access the Internet on other devices. To which
device can she connect the data? A
50 Ram wants to use the Wi-Fi connection. Which of Connect to any Connect your Do not connect Connect your
the following statements is correct? Wi-Fi connection device to any to any Wifi device to any
you are familiar WiFi connection Connection that WiFi connection
A
with. that you are not doesn't need a shared by
familiar with. password. It may stranger.
not be safe
29
Using Search 51 ______ is called the library of internet Software Search Engine Hardware Mouse
Engines B
52 We need an ______ and a search engine to access Internet Mouse Data cable Key board
the information on the web. connection
A
53 It is very important to use the correct words to Keywords Web page Website internet
tell the search engine what to look for. These ae
called ______________________ A
54 Maya wants to find the capital city for germany, Google Bing Yahoo All of the above
she can use which of the following search engines
to find the information? D
55 Jyothi understands that all the information is ‘Web pages' ‘Web pages' act ‘Web pages' act None of the
stored on ‘web pages. What is the role of web act as a search as a library as a internet above
pages? engine
Searching for the 56 Which of the following is universal ID card Bank Credit card PAN Card Adhar Card Employers ID
right information card
online C
57 Which website to use to book the train tickets "http://www. https:// http://www.irctc. " http: //www.
india.gov.in/ myaadhaar.uidai. co.in/ igod.gov.in
" gov.in " C
58 _______ website can be used to find information http://www.india. http://www. " http: //www. http://www.
on schemes and initiatives across all sectors, gov.in swayam.gov.in/ igod.gov.in " education.gov.in/
from tourism to employment to agriculture. C
59 Anju wants to upskill her in designing and http://www. " http: //www. "http://www. None of the
stiching, which of the following portals will be swayam.gov.in/ igod.gov.in " india.gov.in/" above
relvant for the same? A
60 Priya wants to apply for her adhaar card as its an "http://www. https:// "http://www. All of the above
important document to be submitted while joining india.gov.in/" myaadhaar.uidai. swayam.gov.in/ "
a new job, which of the following government gov.in B
portal will be helpful for her?
30
Social Media 61 Which of the following is not a social media app? Instagram Whatsapp Linkedin Amazon
62 Which of the following app is not used for Instagram Whatsapp Telegram None of the
chatting, video calls and group calls above
D
63 "______ a profile can show your education Google mail Linkedin Whatsapp Telegram
qualification,
your skills and your experience." B
64 Naina wants to take a few safety Measures on Do not share Do not share Do not send a All of the above
Social media. What is that refers to? information with personal rude or mean
unknown information comments D
65 Ridhima wants to post something in her social Avoid sharing Avoid sharing Avoid sharing All of the above
media, what she has to follow to be safe on social any password address locations
media? D
Social Media 66 Before sharing the information on social media Is it True? Is it Necessary? Is it Helpful? All of the above
for Professional THINK questions to be asked by oneself;
Development D
67 Which of the following is not an example of using Sharing Jokes Encouraging Mentoring and Sharing verified
social media and internet in an impactful and on a particular people to donate supporting news
successful way? religion money for the people A
social cause
68 "_________ is an organisation that uses digital Digital Digital Digital Education Digital Education
technology to help Empowerment Empowerment Foundation (DEF) Fund (DEF)
people in rural India." (DE) Foundation (DEF) B
69 Rama has started using Social Media, which of Posting Personal Connecting with Searching Jobs Use social media
the following Acts she must not do as responsible Information professionals online to find the latest
usage? Publicly from her field information. A
70 Radha wants to use social media for her Skin colour Qualification Career or Age
professional growth. She can join groups subject interests
according to her _____. C
31
Internet Safety 71 Laws for activities on the internet is called labour laws cyber laws environment Criminal laws
protection laws B
72 What does SMART tips for internet safety stands "Stay Simple "Stay Safe "Stay Simple None of the
for? Manageable Don't Meet up Meet Up above
Attractive Accepting Files Acceptable
B
Reasonable Reliable Reachable
Timely" Tell Someone" Tell about
yourself"
73 "__________ is a tool that blocks unsafe pages Telegram Google Safe search Web page
when you are using a search engine" C
74 The safe search tool can be switched on and off Settings Web page Computer/Device View Mode
for any search engine by changing the ______ A
75 Ritika has received a message for bank www.cybercrime. www.ccrime. www. www.
transaction that was not done by her and her gov.in gov.in indiacybercrime. cybercrimeindia.
friedns have asked her to file a complaint under gov.in gov.in A
cyber crime. Which of the following portal will be
filling the complaint?
Communication 76 Which of the following formats of an Email ID is joseph@gmail Joseph@gmail. Joseph@outlook. gmail@joseph.
using Email correct? com gmail com
B
77 "Which of the following is used to send a copy of Attach file Subject CC(Carbon Copy) To
an email to another
person without the original receiver of the email D
knowing."
78 While creating a Gmail account ‘Create an account create a Create a Create a None of the
for myself’ option will be choosen to ________ bussiness Personal account company above
account account B
79 The ______ is a few words that can quickly tell, Compose Subject Inbox ID
what the email is about.
B
80 Azim has received a new mail from his teacher. Inbox Sent Draft Compose
Where can he check the mail received?
A
32
Introduction to 81 A mobile application or App is a software that is Calculator Washing machine smart device like All of the avove
mobile Applications made to be used on a ______ a smartphone or
tablet C
82 ______ are the most convenient way to do Mobile apps Desktop Monitor Keypad
something online.
A
83 Choose the mobile app form the following Linkedin YouTube Facebook All of the above
options. D
84 Preeti wants to find a video on pasta recipe. Whatsapp Email YouTube Mobile Banking
Which of the following mobile app can she use for
the same? C
85 Kirti attended a guest lecture. How can she utilize Shopping app Use a dictionary Grocery app Cosmetics store
her mobile phone to understand the difficult app app
words? B
Internet of 86 Which of the following is a smart device? Smart Watch Smart Phone Smart TV All of the above
Things(IoT)
D
87 Alexa is a _____ assistant Digital voice Office Assistant Home Assistant None of the
controlled above
A
88 Choose the most appropriate things that an alexa Check the Call phones Play Music All of the above
can do weather
D
89 Mark the voice-controlled digital assistant in the Alexa Siri Google Assistant All of the above
below list
D
90 Komal wants to regularly montior her body Mobile Phone Calculator Siri Smart watch
conditions like temperature and heartbeat. Which
of the following device can help her ? D
33
Using Online Meeting 91 For online meetings, you can share ____, for the Personal mobile Location email id Meeting Link or
Tools for Interviews people to join the meeting number ID
D
92 Which of the following feature in not available in Display Everyone can Everyone can After the
online meeting tools Partcipants speak to each turn on the meeting, the
contact number other and hear camera on their online meeting A
each other. own devices can be closed
and ended.
93 To find list of Participants in a Zoom meeting , Top Bottom Left Side Right Side
click on participants option on _____ of the screen B
94 Post-covid we adopted the virtual world. Meeting Online meeting Physical Meeting Offline Meeting None of the
that happen online through the internet are called above
A
as__________________
95 "Meena is using google meet for the first time. Amazon account Bank account Gmail account Zoho account
She can use the same login account C
details as her __________."
Explore popular 96 Which of the following Website is to learn new Linkedin Duolingo Codeacademy All of the above
Sites for Learning languages for free?
and career growth B
97 Which of the following websites is helpful in Codeacademy Khan Academy Coursera All of the above
learning and career growth
D
98 Sam wants to learn computer coding skills for Duolingo Khan Academy NPTEL Codeacademy
free and his friend has recommended____ website
for the same D
99 Khan Academy is the most recommended website free online Online meetings learning a new Job search
for______ material on language for free
school subjects
A
like economics,
physics,
algebra,etc.
100 Internet is the best place to be a Life long learner Self learner Continuous All of the above
__________________ learner
D
34
EMPLOYABILITY SKILLS QUESTION BANK 2022-2023 Module Name : Diversity and Inclusion
Correct
Answer
Gender Stereotypes 1 "Physical body and the sexual organs that we are Gender Sex Age Biodata
born with refers to person's_____" B
2 "_____ is a belief/idea which may not be Sex Gender Stereotype Feminine

true." C
3 Boys are often discouraged from expressing their Thoughts Emotions Ideas Joyness
____ B
4 Even though Roopa is highly efficient at her job, Stereotype Trust Angry Stress
her manager gives most of the field/travel related A
projects to Ramesh.This can be an example of____
5 Azim wants to learn dancing and challange gender Irrelavant Impossible Opposite Okay
stereotype. It is completely _____ D
"Understanding 6 "_________can lead to division of Anger Ego Discrimination Gender

Gender people, communites and familes." C
Based
Discrimination"
7 In India, more ______ under the age of 5 do not boys girls animals men
get enough nourishment. B
8 Discrimination can make a person feel _______ weak disturbed divided all of the above
C
9 Julee is treated differently due to her skin colour. Discrimination Sexual Jealous Fight
It is _______ Harassment A
10 "Ajaa says women are better teachers than Idea Opinion Suggestion Discrimination
men. Sunita stops her and said that you cannot D
say something like this because it is______"
35
Gender Equality 11 Equality means in the same situation, people have Same rights Same status Same All of these
the _______ opportunities D
12 Irrespective of their gender identities; all people Gender equality Gender Gender Gender rights
must have the same rights. This is called ______ Stereotype Descrimination A
13 Women and men are often not paid the same Gender gap Wage gap Learning gap Nutrition gap
salary for the same job. This is known as ______ B
14 Neena is born as differently abled. Her teachers Differently Unevenly Equally Unlike
must treat her ________ C
15 Anita and her partner are paid the same salary for Jealousy Gender equality Discrimination Stereotype
the same job. This is a good example of _________. B
Diversity in 16 Workplace is a place where employees from Diversity Thoughts Emotions Ideas
Workplace different backgrounds are hired and they work
A
in a safe and respectful environment. This is an
example of ______
17 People of different sex, gender, caste, class, Unsafe and Safe and Unsafe and Threatened and
culture, age, physical appearance, education, worried respected bullied policed B
abilities must feel______
18 A diverse workplace increases ______ Productivity Workload Stress Tension
A
19 Tanvi’s team has many barriers to having a diverse Stability Conflicts Peace Productivity
workforce. This may lead to ______ B
20 Meena is not comfortable talking to her Caste barrier Cultural barrier Communication Gender barrier
colleagues in English. This is an example of barrier C
____________
36
Inclusion in the 21 "The practice of including people with respect Inclusion Conflict Culture Gender
Workplace and empathy is called ________" A
22 An inclusive environment is needed for happiness Ideas Growth Wage gap Stereotype
and _____ at work B
23 Inclusion in a workplace happens when every Chances Culture Nutrition Age

member of the company gets the same ______ at A
work.
24 The word Chairperson needs to be used instead Ego Angry Attitude Inclusion
of Chairman. This is a pracitce of __________ D
25 Subir wants to celebrate all festivals at the Inclusive Productive Disciplined Silent
workplace. This shows that he is ___________ A
Sexual Harassment 26 -------- is a serious issue that affects an Company rules Meeting with the Sexual Travel leave
in the Workplace: individual’s mental, emotional, physical wellbeing manager harassment C
POSH Act in the workplace.
27 The Indian government passed the Sexual SOS SHWW PPR POSH
Harassment of Women at Workplace (Prevention,
D
Prohibition and Redressal) Act in 2013. In simpler
terms, it is also called _____
28 As per the POSH Act, any workplace that has 10 or Internal Employees Police Station Help desk
more employees must constitute an _____ Committee (IC). A
29 Sexual Harassment at workplace can happen at Office Office whatsapp Office online All of these
_____ group meeting D
30 Under POSH, a workplace is a office space all places visited transportation All of these
by the employee provided by the
D
for the purpose employer
of work
37
EMPLOYABILITY SKILLS QUESTION BANK 2022-2023 Module Name : Financial and legal literacy
Correct
Answer
Introduction to 1 Financial literacy is understanding the way money Saved Spent Invested All of them
Money Management is D
2 Costly things that are not essential for our survival Needs Wants Luxuries Savings
are C
3 Things that are needed for survival are ___. Wants Needs Savings Expenses
B
4 Sunitha earns ten thousand every month. She Emergencies Party Bills Travel
keeps two thousand aside. She will use this A
money in case of _____.
5 Gopi spends his salary on movies, groceries, Clothes House rent Movies Groceries
house rent and clothes. Where can he reduce his C
expenses to save some money.
Basics of Banking 6 All financial activity can be done through a ____. Bank School College Workplace
A
7 Institution licensed by the government to keep Hospital Bank Panchayat Assembly

money safe is _____ B
8 When a person deposits a fixed sum of money Recurring Saving Account Current Account Fixed Deposit
every month, it is _____ account Deposit A
9 Arya has joined a new company. They want him to Fixed deposit Recurring Salary account Current account
open a _____ account so that they can credit his deposit C
salary.
10 Avinash needs to know about his last month Passbook Debit Card Credit card Cheque book
transactions. How can he get these details? A
38
Online Banking And 11 Online banking is also called _____. Home banking Office banking Net banking Self banking
Digital Transactions C
12 Financial transactions can happen in ____ Loan Digital Cash coupon Digital
transactions transactions D
13 Disha wants to pay money to the her loan Online transfer Open bank Close account Withdraw from
account. How can she do it without going to the account ATM A
bank?
14 Indu booked her railway ticket from the website Cash Payment Digital Amount Credit
and paid using online banking. What type of transactions B
transaction is it?
15 Ravi went out shopping, but he forgot to carry his Digital wallets Loan Credit Banking
wallet. How can he pay for his bills? A
Mobile Banking Apps 16 Net banking is done on a computer through a Phone Friend Cashier Website
_____. D
17 On Smartphone we can do mobile banking Website Mobile app IFSC Bank

through ___. B
18 We can use net banking for Checking Transfer funds Pay bills All of them
statement D
19 Jannu logged into her bank using her friend's Logged In Log out Leave the page keep Logged in
laptop. What should she do to the website? B
20 Pragathi downloaded the bank app on her mobile. Password MPIN OTP All of them
She should not share her _____ with anyone D
39
Online Payments 21 Online payment app used on mobile device is Digital wallets Credit App Deposits
A
22 Which among these is not a digital wallet? Google pay PayTM BHIM UPI Internet explorer
D
23 A square, black and a white code that can be QR code Password Login User ID
scanned with the camera is a _____. A
24 On a bank holiday, which of these methods cannot BHIM app Google pay Bank deposit Money transfer
be used by Shahab for money transfer? C
25 Sam opened a new shop. Which of these methods Money order QR code Loan Bank deposit
can he use to receive payments into his account? B
Salary 26 Regular payment made by the employer to the Appraisal Debt Loan Salary
employee is ___. D
27 Deductions should be paid from the ___. Gross salary Net Salary Earnings Basic Salary
A
28 The government collects ____ from the citizens. Loan Tax Deductions Conveyance
B
29 Karthik has joined a new company. His salary is 3 Approximate Basic Net Gross
lakh per year. This is his ____salary D
30 Simon's company calculated the income tax and House rent Interest TDS NPS
paid on behalf of him. This is called ____. allowance C
40
Savings 31 The amount put aside without being spent is ____. Savings Bill Tax Deductions
A
32 Money put aside for a big expense many years Long term Goal Vacation Doctor
from now is ____ saving A
33 Which among these is not good saving habit? Shopping on Tracking your Clearing goals Saving money in
websites expenses bank A
34 Rajesh wants to save 6000 every year for his old 100 500 50 6000
age. How much should he save every month? B
35 Abhi wants to teach his 10 yr old daughter to RD account Loan Piggy bank Loan
save money from the pocket money she receives. C
Which option is the best?
Loans and Insurance 36 Money borrowed from bank or a person is ____ Tax Gift Interest Loan
D
37 The loan can be repaid in _____ Small amount Full amount Delayed Free
A
38 The price we pay for borrowing money is _____. Loan Interest Hidden charges Processing
charges B
39 Rita wants to complete her higher education from Home loan Personal loan Education loan Auto loan
a good university. Which loan should she apply C
for?
40 Priya's mother had to undergo an expensive Life insurance Vehicle Home insurance Medical
surgery. She was able to pay for it through her insurance insurance D
____.
41
Legal Literacy 41 Knowledge and awareness of laws is called ____ RTI Legal literacy Awareness Constitution
B
42 RTI means Road transport Right to Right to inform Right to

institute Insurance Information D
43 Online portal set up by the government to make Public grievances Place grievances Public informing Public
any government related complaints is ___. portal portal portal information A
portal
44 Sudha just delivered a baby. For how can she take 2 months 5 months 26 weeks One year
a maternity leave entitled to her as an employee? C
45 Paul just got hired and received his employment Certificate Legal binding Marks card Poster
letter. He is supposed to read it carefully and sign document B
as it is a ____.
42
EMPLOYABILITY SKILLS QUESTION BANK 2022-2023 Module Name : Entrepreneurship
Correct
Answer
Introduction to 1 What is Entrepreneurship? Starting a new Managing Career Running your Supporting a
Entrepreneurship Career own business Business person C
2 What are the duties of an entreprenuer? Talking to Managing Managing the All of the above
customers finances and business D
budgets
3 An Entrepreneur runs a business mainly to ----- Gain Experience Work Support other Earn Profits
---- business person D
4 Pratibha wants to start a Biriyani Hotel. What will Business plan Name Board Food Items Kitchen
she need first? Equipments A
5 Shaheen wants good cooks to work in her hotel. By reaching By advertising By asking his None of the
What is a proper way to hire them? other hotel staffs the Job Relatives above B
Entrepreneurial 6 What is the most important skill needed for a Earning Money Serving the Having an Expanding
Mindset successful Entreprenuer? Society Entrepreneurial markets C
Mindset
7 An Entrepreneur can help the society by -------- Seeking new Marketing the Work with a Creating Job
-------- Opportunities product team of people Opportunities D
8 Qualities of a strong entrepreneur are --------- Learning from Building Working hard All of the above
Failures relationship with D
customers
9 Pooja started a foodcourt which gave good Change the Collect the Close the Food Change her
profit, with many customers. One year later, her Cooking Style Feedback from court business
B
customers reduced. What should Pooja do to the Customers
solve this problem?
10 Raju wants to start a Textile shop, which of the Rent a Shop Purchase New Business Plan Hire Staff
following is the first step? Fabrics C
43
Difference 11 What is Self - Employment? Business person Freelancing Sell food items Entrepreneur
between Self- or running a
Employment and business rather B
Entrepreneurship than working for
an employer
12 A person who hires other people for their Self -Employed Employee Entrepreneur Employer
business is an __________ C
13 What are the qualities of an entrepreneur that a Creative Thinking Problem Solving Customer All of the above
self-employed person also needs to have? Service D
14 Vidya is single-handedly selling homemade Seller Self-employed Entrepreneur Distributor

pickles to her neighbors. Who is Vidya? B
15 "Pawan provides AC repair services at a fixed fee. Entrepreneur Contract Job Internship Self-Employed
He has a contract with a local AC store - The
store refers him to customers who need to repair D
their AC
Who is Pawan?"
Market Scan: 16 How does Market Scan help a business? Give an idea Help understand Help to make the All of the above
Exploring the Market about the about other business plan D
customers similar business
17 Market scan covers----------------- Analyze Understaning the Customer Market research
customer needs Business market interaction
and anticipate A
competitive
actions
18 Market Scan can be conducted to find out ------ Information on Information on Information on All of the above
---------- customers' need new trends competitors D
19 Geetha wants to start a tailoring shop (boutique). Bakery sector Beauty Parlours Tailoring and Packing company
Her trainer asked her to do a Market Scan. Geetha Textile Industry C
should do the Market Scan in _____________.
20 Lakshmi plans to start a beauty parlor. What Information on Information Information on Information on
kind of information should she NOT collect in the clothes and on types of cost of materials shop location
A
Market Scan? shoes customers for the beauty and rent
parlor
44
Understanding 21 Customer’s needs can be understood through --- Customer Survey Selling Talking to our Customer service
Customer Needs ------------- family A
22 An Entrepreneur needs to maintain good -------- Communication Relationship Behavior Friendship

------ with his customers B
23 Customers like a product or service because of Price Good Quality Feel of the All of the above
------------------ product or D
service
24 Shilpa wants to start a soap-making company. Which types of Do you like to How much do Do you use
What kind of questions should she NOT ask her soaps do you eat chats? you pay for soap? B
customers? buy? soap?
25 Roopa wants to start a new business. But she Loan from Banks Buying products Search how to Reserach on
is not sure which product she should choose to from others advertise the products &
start her business. What will be her basic research product services that D
to finalize her product? customers are
currently using
Selecting a Type of 26 Product and service are two things that can be Buy from Feel, Experience Pay with Gpay Do not enjoy
Business: Product or sold. Product is what can be seen, touched and vegetable shop and Enjoy B
Service used. Service is what we ---------------
27 Product is an object that can be------------ Seen Touched Seen, Touched Used
and Used C
28 Sharvan serves as a delivery agent delivering Seller Service Provider Buyer Distributor
tomatoes from a farmer to a company that makes B
tomato sauce. What is Sharvan's job?
29 Select the example of a service from the options. Masala Dosa Mobile Repair Water Bottle Chicken Kabab
B
30 Select the example of a product from the options. Home painting Parlor service Shirt Bike repair
C
45
My Final Business 31 The business idea should---------------- . Satisfy only my Fulfill needs or Save the world None of the
Idea needs solve problems above B
32 A good business idea for a young or new It is easy to use It has many It has budget It is planned for
entrepreneur should be sustainable. This means details the present and
D
__________ future business
growth
33 What do customers want from any product or Good price Customers Quality All of the above
service? satisfaction D
34 Low Investment business plan means ________ The plan is a The plan needs a The plan should The plan
new idea small amount to be simple should start B
start a business immediately
35 Unique Selling Proposition or USP of a business A special budget A new customer A special or An old business
plan refers to _________ for the business for the business different idea for is updated C
a business
Building your 36 A ______ is a document with complete strategy Strategy Report Action Plan Business plan Stakholder
Business plan for the business Report C
37 _____ is not a part of a good business plan Weather Report Marketing Customer Budget
Strategy Analysis A
38 ______ is about the competition in the online or People Analysis Competitor Customer Budget plan
offline market Analysis Analysis B
39 How can we understand what customers want? By doing By advertising Selling a new By moving to a
research on the business product new business A
customer needs
40 ________ part of a business plan has details of Product Details Customer Business Costing
money retated details of the whole business. Analysis Succession Plan D
46
Pitching for your 41 A _______ is a short and effective presentation to Customer Communication Return on Business Pitch
business describe the business Analysis Investment D
42 A Business pitch is presented to investors who Customer and Money, Plan and Profilt and Loss
helps us with _____, _____, and _____. Quality Resources, Marketing
B
and Mentoring
Support
43 Who can support Entrepreneurs by providing Customers Startup Investors Banks Friends
business schemes and loans at low interest rates? C
44 Shyna wants to start a masala powder business. 2 to 3 mins 10 mins 15 mins 1 min
She is presenting a business pitch to the bank A
manager. How long should her business picth be?
45 In a business, _____ is the money involved to build Cost Profit Price Discount
a product. A
Basic legal functions 46 Any small business run by a single person is Multinational Partnership Sole Private Limited
needed for any called as ______. Unit Proprietorship C
business
47 Bindu has started a small auto repair shop. She is Partnership Private Limited Multinational Sole
the only properitor for the business. Which kind of Unit Proprietorship D
business it is?
48 _____ is run by Govt. of India to implement rules MSDE MSME NIMI DGT
and regulations of the enterprises. B
49 Which document is not required to complete PAN Card Aadhar Card Income Tax Blood Certificate
UDYAM/MSME registration? Return D
50 Rahim is filing tax for the first time for his Birth Certificate PAN Card Aadhar Card Income Tax
business. Which of these elements are NOT Return D
needed for filing tax?
47
Marketing in the 21st 51 Price is an improtant part of marketing. Price Marketing Rate of a product Promotion Raw Materials
century means __________ in rupees B
52 Giving festival offers, free samples and price Physical evidence Packaging Promotion Place
discounts are ______ in marketing. C
53 Marketing helps the customer to learn about Price Availability Special All of the above
_____. Discounts D
54 Which among the following is not a part of 7P's of Product Packaging Price Pickles
marketing. D
55 Tom wants to start a shop shop selling books, Near college and Near the river At his house Near fish market
pens etc. Which is the best place to have his schools A
shop?
Accounting for 56 Total cost is equal to ? Variable Cost + Investment + Variable Cost + Fixed Salary +
business Discount Fixed Cost Fixed cost ROI C
57 _____ cost increases or decreases depending on Variable Fixed Total Maintenance

how much we produce or sell. A
58 Preeti is renting a kitchen to run a Paratha Shop, Variable Total Fixed Admin
The rent of the kitchen is ____ cost? C
59 ______ is the money we invest in producing a Business revenue Product Cost Product Price Business Pitch
product or service. B
60 Mani is a painter and he buys new brushes and Total Cost Fixed Cost Variable Cost Maintenance
tins for painting. What type of cost it is? B
48
Funding for your 61 The word funding means ________ Money for Saving and Money to start a Bank account
business shopping Spending business C
62 A ______ is a new business, which later grows into NSIC Parlours Hotels Start Up
a big company D
63 _____ supports entrepreneurs to get loans under National small District Industry SIDO SSLC
several schemes in district level. industries Centres (DIC)
B
corporation
(NSIC)
64 Individuals who invest their money in a business Business Plan Partners Sole Angel Investors
are called as _______ Proprietorship D
65 Who can apply for a MUDRA loan to start a A baby A shopkeeper A politician A teacher
business? B
Business stories: 66 A product name that has been officially registered Marked Trademark Registered Token
Learning from with the Trademark Registry of India is called B
successes and
failures
67 Entrepreneurs learn from their success as well as Failures Friends Profit Business Pitch
their ____ A
68 The secret to growing your business is to choose Clothes Loss Friends Team
the right _____ to support your growth D
69 Wahid wants to register his product under a He can sell it at No one else can He will get a lot He can take
trademark. What is the benefit of getting a higher rate use the same of success many loans B
trademark for your product? product name
70 Joy started a homemade pickle business. He has End his business Borrow money Find for reasons Get angry
not been able to get profit in the first 2 months. for his failure & C
What should he do? learn from them
49
EMPLOYABILITY SKILLS QUESTION BANK 2022-2023 Module Name : Career development
Correct
Answer
Introduction to the 1 An occupation undertaken for a long period and Job Career Work None
World of Work with opportunities for progress is called B
2 Everything that we do outside work is ___. Personal life Professional life Tuition Dislikes
A
3 Balance in _______ is important to have a healthy Career demand Job satisfaction Work-life Salary
and happy life. C
4 Siddhu is planning to start his career. He should Education Career plan Resume All of them
have ___. D
5 Sanjay is working as a college principal. He may Tours Issues Jobs Field

have multiple ______over the years C
My Interests and 6 Activities that one is good at and can do are Abilities Interests Passion None
Abilities called _____. A
7 Things that one loves to do are called ______. Abilities Job Interests Work
C
8 We should choose our career based on our Disadvantages Strengths Weakness Workplace
_______. B
9 Nisha loves cooking. But she is good at dancing. Cooking Dancing Painting Singing
Her ability is ___ B
10 Jack is very good at MS excel. When he must Interests Abilities Decision Mood
apply for job based on his ______. B
50
Building My Career 11 A ____ path is a series of jobs to help you Career Foot Unsatisfying Work
Pathway progress towards your goals. A
12 One must choose the career path based on the Interests Abilities Cities Market demands
changing_________. D
13 Creating ____ posters can give a lot of clarity on Career pathway Ability Work Interest
the career. A
14 Suraj has finished his ITI course. He can create a Cooking and Goals and Strengths and Singing and
career path that helps him progress towards his painting Objectives weakness dancing B
_____and _______.
15 Prem has completed his fashion design course. Demands Trends Ability All of them
Which of the following he must consider choosing D
a career path?
Job Market Research 16 A process by which we can understand changing Adobe Scan Market Scan Career pathways Job search
world of work is ____. B
17 "Which is not a way to collect data Playing cricket Magazines Career guidance News papers
about a career?" agencies A
18 The source of information for a market scan can Internet Industry visits Alumni All of them
be _______. D
19 Latha is planning to join a beauty salon. But she is Discuss with Discuss with Discuss with Discuss with
not very sure about this profession. What should Professionals parents classmates strangers A
she do?
20 Raghu's father had a typewriting press/shop. Now, Phones Computer TV Radio
he is replacing typewriters with________. B
51
Goal setting for your 21 A clear plan and action taken for your life is ___. Century Desire Goal None
Career C
22 The goal that someone plan to achieve within a Long term goal Steps Milestone Desire
year is called a_____. C
23 SMART stands for ____. "Specific, Specific, Specific, Specific,

Measurable, Measurable, Measurable, Memorable,
Achievable, Archive, Achievable, Achievable, A
Relevant, and Relevant, and Relevant, and Relevant, and
Time-Bound. " Time-Bound. Trim Time-Bound.
24 Nithya has a set goal to get 75% in her 10th exam. Smart Star Great Real
This is a ___ goal A
25 Ramesh wanted to collect 50 stamps in 6 months. Short-term Life-time Long-term Unrealistic

So, he started by collecting two stamps every A
week. This is a ______goal.
52
EMPLOYABILITY SKILLS QUESTION BANK 2022-2023 Module Name : Customer service
Correct
Answer
Customer Service 1 A person who buys a product is a _____. Student Customer Seller Servicer
and Relationship B
Building
2 Service given to the customer before, during or Customer service Auto Service Management None
after a purchase is ____. Service A
3 Growth of business is based on how you ____ Talk to cusomers Take feedback Help customers All of the above
customers . from customers D
4 Harish has taken up his family business of ironing Increase the cost Give better Stop the Change the
clothes. His customers are not happy with the customer service business business
B
service. What should Harish do to make his
business better?
5 Pushpa and Kavya have opened a shop for baby Good customer Chennai is very There are No reasons
clothes in Bangalore and Chennai. Bangalore relationship in hot more babies in
A
outlet is gaining more popularity and profit? How Bangalore shop Bangalore
is it?
Types of customers 6 A dissatisfied customer means ________ Happy customer Beautiful Unhappy Old customer
customer customer C
7 A customer who buys a product for the first time Bargaining Vendor New customers Researching
is ____. customer customers C
8 Loyal Customers are those who ________ Keep coming Hate the shop New customers Ask for more
back to the same discount A
shop
9 Ravi has a customer who bargains a lot. Customer Tell the Give the dress Talk to the Do nothing
wants to buy a dress which costs 500 rupees. But customer to go for 300 rupees customer and
C
customer wants to pay only 300 rupees. What away sell the dress for
should Ravi do? 400 rupees
10 Meena sells milk packets. One day, she got a Say sorry to the Quickly give Make sure the Get angry with
dissatisfied (unhappy) customer because the milk customer another packet customer is the customer D
was spoilt. What should Meena NOT do now? of milk happy
53
Probing to Identify 11 Probing for customer needs means ________ To celebrate with Get angry with To ask customers To give discount
customer needs customers the customer what they need C
12 "Caring for Care for what Care in hospital Don't care for Care for keys
customers is key to growing your business. What customers want market A
does this mean?"
13 ___ is a way to understand the customer's needs Apologize Probing Explaining Understanding
and emotions by asking questions. B
14 Tapsi is at a clothes shop to buy a gift for her Open questions Probing Closed questions All of them
friend. She is unable to choose the proper questions
D
clothes. The sales person can help her by asking
______.
15 Sudha buys vegetables from Karthik's shop. She Sharing good Watching the Hating Karthik Buying
is happy about the quality and pricing goods. She words about the shop vegetables in A
can help Karthik's business improve by _____. shop other shop
Simple Techniques 16 ____ good and services is the right way to make Studying Selling Practicing None
for Communicating profits. B
with Customers
17 Simple selling techniques every sales person Customer Cross selling Lying Buying
should know and practice are ___. C
18 FAB means ____ Features, Features, Five, Festival,

Advantages, Advices, Benefits Advertisements, Adventure, A
Benefits Boards Behalf
19 Swati needs to sell a laptop. She can use the FAB TAB Python Coral draw
_________ technique to sell it. A
20 Smitha needs to sell a mobile phone. She is Benefits Service FAB statement None
writing down the advantages and benefit of the C
different phones. She is writing ____.
54
Closing Sales and 21 Customers sharing their experience and opinion Customer Customer Customer Customer ID
Customer feedback about a product is called _____. Support feedback B
22 Closing sales technique is an essential skill for a Sales person Child Manager Clerk
_____. A
23 Now or never close, summary close and question Opening Sales techniques Closing Discount
close are 3 important _____. techniques Techniques C
24 A hotel asked its customer's to fill customer Sell more hotels Take customer Advertisement Promotion
satisfaction survey. What are they trying to do? feedback B
25 Sales person tells the customer "the offer exists Now or never Close down Question closes Lock down
today only". This sales technique is called closes A
__________
55
EMPLOYABILITY SKILLS QUESTION BANK 2022-2023 Module Name : Getting ready for apprenticeship
Correct
Answer
Positive Work 1 What is a bad practice in a workplace? Open and honest Opportunity Good work-life No trust
Environment communication to grow in the balance between co- D
company workers
2 Good, professional relationship with co-workers Job satisfaction Fear Confusion Negative energy
can give the feeling of __________ A
3 A good way to save the resources in our planet is Use of less Create less Less use of All of them
_________ electricity pollution plastic D
4 Ganesh greets his co-workers every day. He is Skills Good Anger Power
trying to maintain ______ at work. relationships B
5 Kim has a habit of switching off her desktop and Spend Waste Conserve (Save) Practice
PC when not in use. This helps to _______ energy C
at the workplace.
Personal Grooming 6 ____ is the process of taking steps to look neat Grooming Brooming Caring Uniform
and Hygiene and presentable. A
7 Personal hygiene means keeping body parts clean Working Healthy Ugly Dirty
and _____. B
8 During an industrial visit or an interview we have Formally Dirty Ugly Brightly

to dress ____. A
9 If we do not have good personal hygiene We look We feel angry We can get sick We feel stress
(cleanliness), what happens? beautiful easily C
10 Shreyas is going for an interview. He has picked a Soak Color Pick Iron
shirt from the cupboard. He must _______ before D
wearing it.
56
Managing Stress in 11 ______ can be a physical, mental, or emotional Stress Food Job Action
the workplace reaction, that makes us feel worried. A
12 What kind of stress can lead to lifelong physical Short term Long term Mid term Good stress
and mental health issues? C
13 ______ stress can make us feel excited and Bad Good Short term Long term
motivated. B
14 Tom feels very tensed and scared. He is unable Good Small Bad Never
to concentrate before his exams. He is sweating. C
What kind of stress is this?
15 Arjun focuses only on his work and does not get Working a lot Not working at Maintaing good Helping society
involved in workplace politics. He also make sure home work-life balance
C
he does not work after office-hours. He makes
time for his family. What is he doing?
Building My Resume 16 "A _____ is the first document an employer will Certificate Resume Ticket Invitation
look at when reviewing the job application. " B
17 What are the key elements of a resume? Personal Career objective Education All of them
information D
18 Which of the following is not a soft skill? Time Communication Carpenter Skill Goal Setting
Management Skill C
19 Vimal wanted to update his resume. Which of the Salary Name Qualification Date of birth
following he should not include in his resume? expectations A
20 "Harry has knowledge of circuits and wiring. He Beautician Plumber Fitter Electrician
can apply as an ________ in a company. D
"
57
Preparing for an 21 ______ is the formal process of checking if the Interview Practice Exam Reading
Interview candidate is suitable for the job A
22 Which of the following is not an interview skill? Clear Painting Active listening Confidence
communication B
23 Which of the following are good manners in an Not making eye Speaking too fast Being on time Getting irritated
interview? contact C
24 The interviewer asked Rahul to wait for a few Follow up with Give up his hope Never call Meet his friends
days. What can Rahul do after few days? the employer
A
on phone call or
email
25 Seema is attending an interview. What is she is Resume Certificates ID cards All of them
supposed to carry for the interview? D
Decoding Interview 26 Which of the following will the interviewer expect Good soft skills Cooking skills Singing skills Painting skills
from the candidates? A
27 Which of the following should be avoided while Use mobiles Speaking Listening Answering
facing an interview? questions A
28 The interview is a discussion between ____ and Teacher and Employee and Brother and Friends
_____for mutual benefit. student Employer Sister B
29 Nagma going for an interview. Whom should she Security Guard Stranger CEO HR Manager
meet for her interview? D
30 Hita did not enjoy her work in her previous Talk badly about Communciate Take her resume Be on time for
company. She is going for interview to another her previous clearly the interview A
company. What should Hita NOT do? company
58
Mock Interview 31 Mock interview is useful for ________ Fun Practice Truth Tuition
B
32 The main purpose of mock interviews is to give Marks Tables Feedback Time
_____ C
33 Which of the following is an advantage of a mock Learning how to Learning how to Using proper All of them
interview? speak dress body language D
34 Geetha wants to take a mock interview before A stranger Her senior Her younger Shop keeper
attending the real one. Whom do you think she sister B
must choose as an interviewer?
35 Keith recorded his interview as a video to Feedback Wishes Compliments Greetings
understand his performance. This is also one of A
the methods to receive _______.
Professional 36 Co-workers need to support each other to grow Giving and taking Sharing gossip Sharing Giving alchohol
Networking in their career. What kind of support is acceptable personal loans knowledge &
C
by a co-worker? good ideas for
work
37 Which is an example of online professional News paper Social media Radio Magazine
networking? B
38 Which is a good place to build a professional Meetings Social media Community All of them
network? gathering B
39 Rekha takes care of all water-pipe fittings in Plumber's Carpenter's Tailor Beautician
her company. She can be part of ________ D
professional network
40 Saif's college professor guided him to choose the Gratitude Anger Fear Arrogance
right career path. He must show ____to his guide. A
59
Handling Rejection 41 The lack of success in a goal or a task is called Failure Success Boring Satisfaction
and Failure _____. A
42 Something that is not accepted by someone is Acceptance Rejection Failure Success

called _____ B
43 One needs to handle failure and rejection with a Negative Helpful Positive Rude
______attitude. C
44 Sundar's hotel business was under heavy loss. Think about what Stay positive to Don't give-up All of them
He had to close business. How can he learn from happened in a learn from failure and try again D
failure and achieve success? systematic way
45 Our ________ and _______ will help us to succeed. Ability and Talent Friends and Food Looks and Dress Bank and
Accounts A
Industry Visit 46 ________ helps in experiencing the real world of Interview Industry visit or Mock interview Failure
work Market Scan B
47 What is the advantage of an Industry visit? "Chance to talk " Chance to talk " Chance to talk " Chance to talk
to the family" to the friends" to the experts" to the teachers" C
48 Raji is studying to be a chef in a cooking school. Bread factory Paint factory Toy factory Chemical factory
Which place is suitable for her to do industry A
visit?
"Reflection after 49 During an industry visit, an important thing to Canteen food Colors Workers Generator
Industry observe is ___________ behaviour C
Visit"
50 ________ opportunities can also be found during Playing Cooking Painting Internship
industry visit. D
60
Guest Lecture by 51 A formal interaction between students and a Teaching Guest lecture Speaking Talking
Alumni Or HR guest speaker is known as ________. B
52 Guest lectures act as a platform to talk to alumni Experience Hobies Family life Fashion
about their _____ A
53 Which among these is not a question to ask New skills Marriage Decision making Negotiation skills
alumni? learned skills B
54 What is the most important thing to focus in a Youtube Reels Expectations of Shopping centers Interview
Guest Lecture? the workplace location B
55 Farida met an ex-student of her institute. He/she Alumni Interviewer Professor Referee
can be called as an__________. A
Introduction to 56 _________ are jobs that you find by being part of a Platform-based Mobile interview Railway platform None
Platform - Based particular online platform or an app. jobs A
Jobs
57 Which of these is not a platform for jobs. Urban Company Dunzo Swiggy Government
office D
58 What is one of the ways in which Platform-based Company to Worker to worker Worker to Customer to
jobs connect workers? customer customer company C
59 Shilpa wanted to get her house cleaned before Household work Software work Hardware Food delivery
Diwali. In which portal can she book this service? company A
60 Chandu is sick and unable to cook food. From Flipcart (product Urban Company Swiggy (food Myntra (fashion)
which platform can he order food? selling app) (home cleaning & delivery) C
repair services)
61
Applying for Jobs 61 Job search engines are also called as______. Page layout Job portals Application Play store
through online B
Portals
62 Which of the following is a specialized app or Zomato Myntra Amazon Naukri
portal designed to find jobs? D
63 Creating profiles on multiple portals always helps Low Wider/Vast Limited Small
in______ reach. B
64 Ram just finished his training course. Which portal Freshersworld Urban company Swiggy Myntra
can he use to look for jobs as a fresher? A
65 A company is asking for money for applying for a Good Real Fake Great
job from Ruhi. She realized that it must be _____ C
job.
Enrolling for 66 What is the full form of NAPS? National National National National
Apprenticeships Appraisal Apprenticeship Appreciation Pro Apparent
B
Promotion Promotion Scheme provident
Scheme Scheme Scheme
67 NAPS is a scheme by the Government of India to Employers Teachers Trainers Professors
provide apprenticeship training through the ____. A
68 NAPS provides apprenticeship training 18 21 14 10

opportunities for a student who has completed C
___ years.
69 Vibha wants to register on the NAPS portal. She Diploma ITI certificate Degree Masters degree
should have ____ to register. B
70 Arunima has completed an apprenticeship Certificate Salary Stipend Scolarship

Training on NAPS. She will be getting a______on A
completion.
62
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Employability Skills

Question Bank 2022-2023

Becoming a professional in 21st 07

Basic English Skills 15

Essential Digital skills 25

Diversity and Inclusion 35

Financial and legal literacy 38

Getting ready for apprenticeship 56

12 “__________ jobs help to reduce pollution, Software Hardware Green Carpenter

2 Values decide the __________of a person. Character Laptop Home System

10 We have freedom to go to temple, church or Responsibility Cheating Honesty Respect

8 Inability to do something well is one's _____. Weakness Aspiration Strength Value

22 Good time management helps in improving Weakness Performance Stress Pressure

28 If one is capable of finding solutions to problems, Self-motivation Problem-solving Career Painting

2 Effective communication needs to be Simple Clear Complete All of the above

3 Which among these is not a type of Verbal Non-Verbal Visual Sorrow

7 Forms of verbal communication ___. Written Speaking Both A&B Learning

9 Seetha is speaking to her customers to Verbal Non-Verbal No Written

Verbal 11 Letter is a form of _________ communication Non-verbal Spoken Written Telephone

13 "Reg" in the letter means ___. Regarding Subject Greetings Body

22 Which is not a type of communication? Verbal Non-verbal Written Driving

23 Formal communication is used at ____. Friend House Party Workplace

25 Whenever we are communicating we have to be Shout Make up Eye contact None

27 At workplace, communication must follow the Ideas Text 6Cs Close

37 Conflict usually creates ____ Negative Positive Happy emotions Fight

2 Using Internet is easy if we learn _______. Sports English Math's Science

3 We can learn English by _______. Cooking Playing Reading None

13 Plural form of child is___. Person Infant Kid Children

19 Ramesh is working in Chennai. ____ likes the He It That What

29 "The sea is blue". In this sentence ____ is an sea the is Blue

This is a _________ sentence. " B

42 The ________ is what or whom a sentence is Subject Predicate Object Verb

48 Symbols gives us information through ____. Colours Images Words Posters

57 We have to _____ for instructions in classroom Learn Listen Work None

58 Listening is important to _____ the information Forget Overcome Understand Disobey

73 ___questions gives clear indications of the Wh- Yes or No No Both B&C

83 Phone call has ___ phases End Middle Different Three

93 A person who works with us is a ____. Friend Coworker Family None

97 A introduction letter is a ___. e-mail Cover letter Letter Mail

8 What is the brain of a Computer? Web Camera Trackpad Monitor Central

14 Sonu wants to connect a device wirelessly to a Bluetooth Wire Switches USB

18 Full form for OS Operating Opening Screen Opening Original System

43 Which of the following is the symbol of Autosum? Ʃ Z Χ Y

45 Trisha entered a number in E column and row 5. E1 E E5 5

49 Jerry wants to use a mobile data connection to Tablet Desktop TV Radio

2 "_____ is a belief/idea which may not be Sex Gender Stereotype Feminine

"Understanding 6 "_________can lead to division of Anger Ego Discrimination Gender

23 Inclusion in a workplace happens when every Chances Culture Nutrition Age

7 Institution licensed by the government to keep Hospital Bank Panchayat Assembly

17 On Smartphone we can do mobile banking Website Mobile app IFSC Bank

42 RTI means Road transport Right to Right to inform Right to

14 Vidya is single-handedly selling homemade Seller Self-employed Entrepreneur Distributor

22 An Entrepreneur needs to maintain good -------- Communication Relationship Behavior Friendship

57 _____ cost increases or decreases depending on Variable Fixed Total Maintenance

5 Sanjay is working as a college principal. He may Tours Issues Jobs Field

23 SMART stands for ____. "Specific, Specific, Specific, Specific,

25 Ramesh wanted to collect 50 stamps in 6 months. Short-term Life-time Long-term Unrealistic

18 FAB means ____ Features, Features, Five, Festival,