Additional Notes BADS
Additional Notes BADS
Additional Notes BADS
Business Analytics
privacy invasion
Data analysis is the most important thing in such projects. One tiny
mistake made during processing of a received information can ruin
the whole project. That is why project managers have to monitor and
control the correctness of data analysis. Estimate carefully every
incoming insight so you can implement the best practices and
procedures in your development process.
Once you’ve collected your data, the next step is to get it ready for
analysis. This means cleaning, or ‘scrubbing’ it, and is crucial in
making sure that you’re working with high-quality data. Key data
cleaning tasks include:
Finally, you’ve cleaned your data. Now comes the fun bit—
analyzing it! The type of data analysis you carry out largely
depends on what your goal is. But there are many techniques
available. Univariate or bivariate analysis, time-series analysis,
and regression analysis are just a few you might have heard of.
More important than the different types, though, is how you apply
them. This depends on what insights you’re hoping to gain.
Broadly speaking, all types of data analysis fit into one of the
following four categories.
1. Descriptive analysis
Descriptive analysis identifies what has already happened. It
is a common first step that companies carry out before
proceeding with deeper explorations. As an example, let’s refer
back to our fictional learning provider once more. TopNotch
Learning might use descriptive analytics to analyze course
completion rates for their customers. Or they might identify how
many users access their products during a particular period.
Perhaps they’ll use it to measure sales figures over the last five
years. While the company might not draw firm conclusions from
any of these insights, summarizing and describing the data will
help them to determine how to proceed.
2. Diagnostic analysis
Diagnostic analytics focuses on understanding why
something has happened. It is literally the diagnosis of a
problem, just as a doctor uses a patient’s symptoms to diagnose
a disease. Remember TopNotch Learning’s business problem?
‘Which factors are negatively impacting the customer
experience?’ A diagnostic analysis would help answer this. For
instance, it could help the company draw correlations between
the issue (struggling to gain repeat business) and factors that
might be causing it (e.g. project costs, speed of delivery,
customer sector, etc.) Let’s imagine that, using diagnostic
analytics, Top management realizes its clients in the retail sector
are departing at a faster rate than other clients. This might
suggest that they’re losing customers because they lack
expertise in this sector and that’s a useful insight.
3. Predictive analysis
Predictive analysis allows you to identify future trends
based on historical data. In business, predictive analysis is
commonly used to forecast future growth, for example. But it
doesn’t stop there. Predictive analysis has grown increasingly
sophisticated in recent years. The speedy evolution of machine
learning allows organizations to make surprisingly accurate
forecasts. Take the insurance industry. Insurance providers
commonly use past data to predict which customer groups are
more likely to get into accidents. As a result, they’ll hike up
customer insurance premiums for those groups. Likewise, the
retail industry often uses transaction data to predict where future
trends lie, or to determine seasonal buying habits to inform their
strategies. These are just a few simple examples, but the
untapped potential of predictive analysis is pretty compelling.
4. Prescriptive analysis
Prescriptive analysis allows you to make recommendations
for the future. This is the final step in the analytics part of the
process. It’s also the most complex. This is because it
incorporates aspects of all the other analyses we’ve described. A
great example of prescriptive analytics is the algorithms that
guide Google’s self-driving cars. Every second, these algorithms
make countless decisions based on past and present data,
ensuring a smooth, safe ride. Prescriptive analytics also helps
companies decide on new products or areas of business to
invest in.