COMMUNITY HUDDLES OUTREACH REPORT

& STADIUM FACILITIES UPDATE

 STADIUM OF THE FUTURE
COMMUNITY HUDDLE PROCESS

Purpose: To improve our current plan by providing the public the opportunity to learn more about the project, ask
ques�ons and provide their feedback.

Community Huddles

District Date Start Time Area of Town Address Attendees

7 6/12/2023 11:30am Downtown 1850 North Main Street, Jacksonville, FL 32206 235

6 6/13/2023 5:00pm Mandarin 3130 Hartley Rd, Jacksonville, FL 32257 210

3&4 6/14/2023 5:00pm Kernan to Hodges 3985 Hunt Club Rd, Jacksonville, FL 32224 235

8 6/15/2023 5:00pm Pecan / Airport 15170 Max Leggett Parkway, Jacksonville, FL 32218 116

14 6/16/2023 11:30am Argyle 6337 Roosevelt Blvd., Jacksonville, FL 32244 86

11 6/17/2023 11:30am Baymeadows / Avenues 10239 Golf Club Dr, Jacksonville, FL 32256 161

13 6/17/2023 5:00pm Beaches 1600 Selva Marina Dr, Atlantic Beach, FL 32233 195

5 6/19/2023 11:30am San Marco / Lakewood 3605 Philips Hwy, Jacksonville, FL 32207 110

12 6/19/2023 5:00pm Whitehouse / I-10 5001 Samaritan Way, Jacksonville, FL 32210 47

1 6/20/2023 11:30am Arlington 1633 University Blvd N, Jacksonville, FL 32211 103

10 6/20/2023 5:00pm Northside 1755 Edgewood Ave W, Jacksonville, FL 32208 56

13 6/21/2021 11:30am Beaches 691 N 1st Street, Jacksonville Beach, FL 32250 115

9 6/21/2021 5:00pm Westside 6887 103rd Street, Jacksonville, FL 32210 85

2 6/22/2023 11:30am Heckscher Drive 370 Zoo Pkwy, Jacksonville, FL 32218 76

7 6/22/2023 5:30pm Downtown 1 TIAA Bank Field Drive, Jacksonville, FL 32202 78

7 7/12/2023 5:30pm OUTEAST 925 Spearing Street, Jacksonville, FL 32206 75

Format: Forty-minute presenta�on from the Jaguars followed by public comments and ques�ons. No �me limit was
established on individual comments or ques�ons. The public comment sec�on did not have a pre-set stop �me. Public
comment sessions did not conclude un�l all comments were received and ques�ons were answered. In addi�on to the
45-minute presenta�on, public comment sessions lasted an average of 90 minutes.
Insert Final Video
STADIUM OF THE FUTURE

• Age of our stadium – 29 years old.

• Existing major mechanical, electrical & plumbing systems
are reaching the end of their useful life.
• There has been significant deferred maintenance
over the past years.
• The capital required to keep the current stadium
operating at acceptable levels continues to increase.
• The Jaguars began the public dialogue regarding
the future of the stadium in March 2016.
• In July 2020, the Jaguars and the City of Jacksonville
began the process of finding a long-term stadium solution.
• Several key steps towards a comprehensive plan for
The Stadium of the Future are already in process – with our
football team and operations moving out of the stadium and
into the Miller Electric Center.

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SEPTEMBER HEALTH & SAFETY CONSIDERATIONS
Heat Incidents are Most Frequent Early in the Season Fan Experience Suffers with Higher Temperatures

10.6x
7.8x
10.0
7.1x
7 6.6x
8.0

6.0 5.3x 5

4.0
3
2.0
1.0x
0.0x
0.0 1
September October November December Comfortable (Under 75) Warm (75-84) Hot (85+)

33% Decreased Ticket Interest in the month of September

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STADIUM OF THE FUTURE GOALS

Purpose: To help downtown become an economic engine able to

generate financial resources that are invested throughout the community.

Objective: To create an omnibus solution that addresses the current stadium condition and
delivers a vibrant mixed-use neighborhood around the stadium, ballpark, arena, and amphitheater.

Strategic Goals:
• Deliver a state-of-the-art reimagined City-owned stadium that meets the needs of the Jaguars and
football fans while positioning the stadium and nearby venues to attract major non-NFL events
• Extend the current Jaguars lease beyond the 2029/30 NFL season
• Bring the University of Florida graduate campus to the current Fairgrounds property
• Position the TaxSlayer Gator Bowl to participate in an expanded college football playoffs
• Extend the Florida/Georgia game agreement beyond 2025
• Support development in the downtown core
• Create a much-needed connection between the St. Johns River, The Sports Complex,
OUTEAST neighborhood and beyond

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IT IS ABOUT MUCH MORE THAN JUST A STADIUM

Providing an enhanced entertainment

experience for fans to enjoy before,
during, and after events is critical to
attracting major events to Jacksonville
and protecting our current major events.
• Florida/Georgia Game
• TaxSlayer Gator Bowl
• College Football Playoffs
• Concerts
• Major NFL Events (NFL Draft)
• International Soccer

Nashville’s East Bank Vision

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OUR VISION: BUILDING A WORLD-CLASS NEIGHBORHOOD/DISTRICT

STEP 1 STEP 2 STEP 3

Shipyards Stadium of the Future UF Graduate Campus & Infrastructure

• Four Seasons Hotel & Residences • Reimagined Stadium to support campus
• Office Tower • Entertainment District • Student housing, hotel, parking,
• Marina • Promenade & Greenspaces public amenities, & support services
• Marina Support Building & Park to connect the St. Johns River
• Riverwalk to the Sports Complex,
• Met Park Commitment OUTEAST neighborhood and beyond

Miller Electric Center

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PATH TOWARDS STADIUM OF THE FUTURE
• Jaguars Initiate Public Dialogue (March 2016)
• Building Engineering Assessment (July 2020)
• Build 3-D Model (January 2022)
• CAA Icon Stakeholder Survey (March 2022)
• Conceptual Designs (April 2022)
• Conceptual Design Selection – HOK (December 2022)
• Design Advancement – HOK (May 2023)
• Schedule, Sequencing, and Renovation Pricing –
AECOM-Hunt/Barton-Mallow (May 2023)
• Public Outreach Regarding Design and Plan (June 2023)
• Partnership Framework Between Jaguars and COJ (TBD)
• Schematic Design Kickoff to Achieve 2028 Opening (October 2023)
• City of Jacksonville and Jaguars Agreement Approval (TBD)
• NFL Owners Approval (TBD)
• Early Works Construction Mobilization (February 2025)
• Construction Commencement (January 2026)
• Facility Opening (August 2028)

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STAKEHOLDER FEEDBACK

Stadium of the Future: Fan & Stakeholder Feedback

• CAA ICON, an industry leading sports consulting firm, conducted a market feasibility study
with stakeholders, season ticket members and Jaguars fans throughout Jacksonville.
• The survey results validated our founding design principles including:
o Shade on all seats
o Wider concourses
o Increased vertical transportation
o Replace HVAC, plumbing, mechanical and electrical systems
o Concessions including more local restaurants
o Better Wi-Fi/cell service throughout stadium
o Enhanced programming before and after events
• “89% of those surveyed favorably supported a renovation and
81% felt having shade on all seats was very or extremely important.”
• An additional finding was that the majority viewed rain cover as
very or extremely important in a renovated stadium.
• Stakeholders from The University of Florida, The University of Georgia and
The TaxSlayer Gator Bowl provided feedback and the College Football Playoff
stadium requirements were considered.

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Floor Plan
Food District Overlay
Inspired by the many neighborhoods of Duval county and
its rich diversity of culture, the stadium will feature a rich
variety of food and beverage offerings. Located in the four
corner breezeways of the stadium, each neighborhood will
offer unique local and international themed cuisine, unique to
the characteristics and styles of northeast Florida. Key to food
program is offering market pricing inside the stadium.
(
PATH FORWARD

Partnership Structure with COJ

A partnership structure between the Jaguars and COJ
will need to be negotiated to meet the needs of all local
stakeholders and will be approved by City Council, NFL,
NFL stadium & finance committees, and 75% of NFL owners.

Public Outreach Regarding Partnership Structure

Similar to our recent projects, the Jaguars will facilitate broad
public outreach via the 1st DownTown Jacksonville
communication platform and multiple town hall meetings.

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HOW YOU CAN HELP

Like the direction we’re headed and want to stay informed and show
your support?
• Register at www.1stDowntownJacksonville.com to help us grow our database
of supporters.
• Share your enthusiasm for this transformative project with:
o Friends
o Co-workers
o Neighbors
o Elected Officials
o Media
• Follow 1st DownTown Jacksonville on Instagram, Facebook, LinkedIn, and
Twitter
• This will be an important and communal process and we need your help to Scan to join our email list and stay in the know!
make it a reality!

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 WHAT WILL HAPPEN TO PARKING?

The most frequent comment we received during the Community Huddle process was how parking would be affected.
With the goal of crea�ng a downtown development catalyst on por�ons of the parking lots west of the stadium, surface
parking for Jaguars games will be impacted. To what degree depends on the agreement nego�ated between the private
and public par�es and where the University of Florida chooses to build their downtown graduate campus.

We will implement a mul�-faceted plan to help offset the impact on surface parking. The plan consists of the following
elements:

1) Look for opportuni�es to create new parking spaces within the new development. This will be focused on
structured parking integrated into the development.
2) Con�nue to work with JTA to have a robust public transporta�on plan featuring the planned downtown
automated urban transporta�on connector and expanding the regional shutle bus program.
3) Significantly improve the infrastructure necessary to support ride sharing offerings.
4) Create a local shutle program to make it easier for fans to get from remote surface lots to the stadium.

The Jaguars have engaged a parking consultant and will be publishing a more detailed parking report to our customers
once we have a more defini�ve agreement with the city.

The good news is there is currently excess surface parking on lots further away from the stadium that are used for the
Florida/Georgia game but not for Jaguars games.

WHAT ABOUT SEASON TICKET HOLDER PRIORITY?

With the possibility that Jaguar games may be played at an alterna�ve loca�on during the renova�on process, many of
our season �cketholders ques�oned what will happen to their season �cket seniority if they choose not to renew their
season �ckets for the games played at an alterna�ve loca�on.

Season �cket seniority will be frozen at the end of the season that proceeds any season when Jaguar games will be
played at a loca�on other than TIAA Bank Field. Season �cket holders will not be required to purchase season �ckets for
Jaguar games played outside Jacksonville or in Jacksonville at a temporary facility.

WHAT IS THE NEW STADIUM SEASON TICKET RELOCATION PROCESS?

As noted above, season �cket holder seniority will be frozen the season before renova�ons begins. Season �cket holders
will be offered their same sea�ng loca�on in the new stadium. If the same seat loca�on no longer exists, the season
�cket holder will be offered the most comparable loca�on.

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For season �cket holders who wish to consider a loca�on different from their current loca�on, they will be given the
opportunity to choose on a seniority basis from available seats not currently held by exis�ng season �cket holders.

TWO VS. FOUR YEAR RENOVATION PROCESS?

One of the most spirited debates during the Community Huddle process was the renova�on approach, a two-year
“con�nuous renova�on” process or a four-year “stop and start” renova�on process. The biggest difference between the
two alterna�ve approaches is the cost of the renova�on and the poten�al displacement of Jaguar games.

The two-year process is the least expensive approach but will require Jaguar games be played at an alterna�ve
loca�on(s) for two NFL seasons. The four-year “stop and start” renova�on will allow the Jaguar games to be played in the
stadium while under renova�on but will increase total costs by $190MM.

The Jaguars believe the stadium renova�ons should proceed in the most efficient, least disrup�ve, and least expensive
manner. To this end, the Jaguars recommend the two-year process but acknowledge this will likely be a part of the
nego�a�ons with the public sector. It should be noted that ul�mately the NFL and NFL owners by a 75% majority must
approve any renova�on schedule and temporary loca�on for Jaguar games.

TEMPORARY HOME FOR JAGUAR GAMES?

This was also a hot topic amongst Huddle atendees. In the event Jaguar games must be played temporarily at an
alterna�ve site(s), we have considered several alterna�ves. These alterna�ve sites can be placed into one of two
categories – “Nearly NFL Ready” or “Temporary Alterna�ves”. Preliminary discussions have been held with the following
loca�ons:

“Nearly NFL Ready” “Temporary Alterna�ves”

University of Florida, Gainesville, FL Hodges Stadium, University of North Florida
Camping World Stadium, Orlando, FL Baseball Grounds, Jacksonville, FL
Daytona Interna�onal Speedway, Daytona Beach, FL

Like the two vs. four-year renova�on process discussions, these two different categories have important trade-offs. The
“Nearly NFL Ready” op�ons are the most cost efficient but result in games being moved out of Jacksonville. The
“temporary alterna�ves” during the two-year stadium renova�on process require significant investment to get the
facili�es to NFL standards but (in the case of the University of North Florida and the Baseball Grounds op�ons) will keep
Jaguar games in Jacksonville during the two-year stadium renova�on process. In addi�on to the increased expense, the
University of North Florida and Baseball Grounds solu�ons iden�fied would only provide 30,000 seats.

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We expect this topic to be part of the stadium nego�a�ons but again must point out that any plan must be approved by
the NFL and NFL owners by a 75% majority.

DISABLED SEATING?

With the magnitude of the proposed stadium renova�ons, the renovated stadium must be in full compliance with all
requirements under the Americans with Disabili�es Act. This will ensure the stadium is fully accessible in all areas. The
Jaguars will retain a stadium accessibility expert and will ensure all plans are coordinated with the appropriate City of
Jacksonville accessibility resources.

LANDSCAPING PLAN?

Sugges�ons were offered to make sure the landscaping plan is fully considerate of providing the op�mal amount of
shade to make the park area outside the stadium comfortable during the hot weather.

PUBLIC VS. PRIVATE SHARE OF STADIUM RENOVATION COSTS?

Comments were received regarding the cost sharing of the stadium renova�ons between the public and private sectors.
This will obviously be one of the key economic terms to be nego�ated. Ul�mately the public investment into this project
will be recommended by the mayor’s team and forwarded to the city council for their considera�on.

It is understandable and appropriate that a public investment of this magnitude should receive intensive review and
considera�on. That’s the responsibility of the elected officials who will ul�mately determine if this project moves
forward.

At the same �me, it is appropriate to recognize that this project represents an unprecedented level of private investment
into downtown Jacksonville with hundreds of millions of private dollars going into a stadium owned by the City of
Jacksonville. This project will represent the single largest private investment in the history of downtown Jacksonville.

The City of Jacksonville owns the stadium and is responsible for the maintenance, capital improvements and the ul�mate
replacement of the stadium. In this case, the City of Jacksonville has a partner willing to match their investment
downtown. Compare this to Orlando where their aging publicly owned stadium needs significant upgrades and can only
look to public resources to fund the stadium improvements.

This is a project that when combined with other smaller downtown projects can change the trajectory of downtown
Jacksonville for genera�ons to come. It is coming at the right �me. Jacksonville is on fire; the Jaguars are ascending, and
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genera�on Jaguar is coming of age. Shad Khan and the Jaguars are prepared to carry our share to make this project a
reality.

PUBLIC BENEFITS COMMITMENT?

Mul�ple comments were received focused on making sure local businesses are provided with the opportunity to
par�cipate in this project. The Jaguars share this objec�ve and will extend our commitment beyond the construc�on
phase to the opera�on phase. The overall goal of the project is to help turn downtown Jacksonville into an economic
engine that can generate resources that can be reinvested throughout the community, par�cularly into those
underserved neighborhoods. A key part of this is job crea�on and opportunity.

One of the challenges currently facing the local Jacksonville construc�on industry is access to skilled labor and having the
overall construc�on capacity to keep up with the local demand for construc�on services. The Jaguars in partnership with
local construc�on en��es are helping address the shortage of labor by bringing to Jacksonville “Construc�on Ready”.
“Construc�on Ready” provides construc�on labor training, cer�fica�ons, and guaranteed entry level construc�on jobs to
those who complete the 24-day program. Par�cipants in this process are selected from targeted communi�es. This
program played an important role in the successful “Miller Electric Center” project. These types of innova�ve
partnerships will con�nue and be enhanced with the Stadium of the Future project.

Beyond these macro level ini�a�ves, the Jaguars will con�nue their longstanding prac�ce of inves�ng back to the
community via direct grants to not-for-profit organiza�ons and select community ini�a�ves.

NATURAL GRASS VS. ARTIFICIAL TURF?

The goal of the Stadium of the Future is to have the safest playing surface for our players. Current conven�onal wisdom
suggests that a natural grass surface is preferable to an ar�ficial turf field. Advancements con�nue to be made in turf
technology with current ar�ficial turf fields performing significantly beter than their predecessors. The final decision on
the type of field will need to be made around 24 months prior to the stadium opening.

If a natural grass surface is selected some accommoda�ons will need to be made to support a healthy grass surface in a
stadium which has a fixed roof. While more work needs to be done, we believe this can be accomplished by ensuring
adequate air flow at the field level and the introduc�on of ar�ficial grow light technology.

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 RENDERINGS VS. WHAT WILL EVENTUALLY BE BUILT?

Some comments were made regarding how the public can be assured that the final stadium project will look like the
ini�al renderings. This assurance is easily achieved by the City of Jacksonville including in the partnership agreement a
provision that any material devia�on from the final approved design must be approved by the city. This is a standard
provision included in most development agreements between public and private par�es. A similar provision is included
in the Jaguars agreement with the city for the Four Seasons Hotel and Residences, new Shipyards office building and the
recently completed Miller Electric Center.

STATE OF FLORIDA PARTICIPATION?

It was pointed out that in many NFL stadiums agreements the local State is o�en a par�cipant in the public funding
obliga�on. That is the case in the most recent stadium agreements in Nashville and Buffalo.
The State of Florida currently does not provide funding support for local Florida publicly owned stadiums. In the ini�al
funding of the renova�ons to the old Gator Bowl that were necessary to secure an NFL expansion team, the State did
provide some funding assistance in the form on a rebate of a por�on of the sales tax proceeds from the renovated
stadium. The original funding of the renovated Gator Bowl was as follows:
State City Total Public Private Total
$M 30 95 125 20 145
% 21 65 86 14 100

Since the original opening of the renovated Gator Bowl in the mid-90s significant investment has con�nued to be made
in the stadium. The original $145M investment in the stadium has grown to $539M through stadium improvements and
enhancements including the recently opened Miller Electric Center. The $539M total stadium investment to date has
been funded as follows:
State City Total Public Private Total
$M 30 326 356 183 539
% 6 60 66 34 100

As shown, the State of Florida has not provided any financial support to the stadium since the original renova�on of the
Gator Bowl. In total, of the $539M invested in the exis�ng stadium the State of Florida has contributed $30M, or just 6%
of the total.

While the State of Florida played a role in the original Gator Bowl renova�on that was necessary to get an NFL expansion
team to Jacksonville in the mid-90s, all costs since that �me to keep the publicly owned stadium at NFL standards has
been funded exclusively by the City of Jacksonville and private sources.

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 WHAT ABOUT SOLAR POWER / SUSTAINABILITY?

Having a sustainable building which is responsible in its consump�on of natural resources and efficient in its opera�on is
a key goal of this project. The basic premise of a renova�on versus the construc�on of a new stadium not only results in
a significant reduc�on in cost but also a big reduc�on in the consump�on of natural resources.
Solar power technology will be fully considered in the final design. In fact, as a result of the Community Huddles, we
received informa�on regarding the introduc�on of solar power collector technology into the reflec�ve facade of the
stadium. Sustainability consultants will be part of the final design team.

WHY NOT SEPARATE THE MIXED-USE DEVELOPMENT FROM THE STADIUM?

The Stadium of the Future project includes both a renovated stadium and a mixed-use development outside the stadium.
Why combine the two projects?

The primary goal of this ini�a�ve is to not only secure NFL football in Jacksonville for genera�ons to come but to leverage
this investment to help downtown Jacksonville become an economic engine for the benefit of all of Jacksonville,
par�cularly underserved neighborhoods. Key to achieving this goal is crea�ng development momentum towards
downtown from the east and atrac�ng major events to the Sports Complex. A vibrant mixed-use development adjacent
to the stadium is necessary to achieve these goals.

To atract major events to Jacksonville (including the NFL Dra� and the possibility of a Super Bowl) it is a requirement
that visitors to our city for these events have access to a total entertainment experience before, during and a�er the
event. Downtown Jacksonville currently does not offer this type of experience for visitors and un�l we can deliver this
type of experience for visitors, we will con�nue to have difficulty atrac�ng major events to downtown Jacksonville and
the significant economic impact they provide.

Crea�ng development momentum from the Sports Complex towards downtown requires the type of major development
catalyst this project will deliver. In addi�on, while the opportuni�es created by this development will be felt throughout
the community, its posi�ve impact will be par�cularly significant for the OUTEAST neighborhood.

WHAT WILL HAPPEN TO THE ANNUAL LONDON GAME?

While we assume the future of our annual London game will be a part of our lease nego�a�ons, it is important to take a
step back and recognize the annual London game has provided tangible benefits to both the City of Jacksonville and the
Jaguars.

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As part of the Chamber’s annual London trade mission scheduled around the Jaguars London game, new jobs have been
created in Jacksonville. In addi�on, the awareness of Jacksonville has been posi�vely impacted by this interna�onal
outreach.

The Jaguars have also benefited from our London ini�a�ve both in terms of revenue and building the Jaguars brand. Our
London ini�a�ve has been a win-win for both the City of Jacksonville and the Jaguars for 10+ years.

HOW LONG IS THE NEW JAGUARS LEASE?

One of the goals of this ambi�ous project is to secure NFL football in Jacksonville for genera�ons to come. As part of any
stadium funding agreement, the Jaguars will enter a long-term lease to play in the renovated stadium. The length of the
lease extension will be influenced by the agreed upon stadium renova�on plan. We would expect the lease extension to
mirror the expected useful life of the renovated stadium. Based on our proposed plan, we would expect the useful life of
the renovated stadium to be not much shorter than you would expect from a new stadium.

WILL THERE BE PSLs?

PSLs, or Personal Seat Licenses, are o�en used as part of the financing of new stadiums. These PSLs are �ed to specific
seats and are sold to season �cket holders. The PSL provides the season �cket holder with an exclusive license to purchase
specific seats on a seasonal basis. These seat licenses can generally be resold by the season �cket holder to third par�es
at market prices with the original seat license holder receiving the revenue from the license sale.

PSL revenue is considered part of the private investment in new stadiums. Currently, the Jaguars have not considered PSL
revenue to help fund our private contribu�on to the renovated city owned stadium. We assume this will be a topic that
the city will want to discuss as part of the nego�a�on process.

DOWNTOWN JACKSONVILLE UF GRADUATE CAMPUS?

The Jaguars support the planned downtown University of Florida Graduate Campus. Shad Khan has already commited
$5M to the local fundraising effort to help make the campus a reality.

The loca�on of the downtown campus will ul�mately be made by the University of Florida. However, we believe that the
current Fairgrounds site would be an excellent choice due to its impact on crea�ng downtown development momentum
from the east to the west and its posi�ve impact on the OUTEAST neighborhood.

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If the University of Florida chooses the Fairgrounds site and the Jaguars can come to terms with the City of Jacksonville
on the Stadium of the Future, Shad Khan will donate, free of charge, to the University of Florida the 14-acre Fairgrounds
site. The one item that will need to be addressed if the Fairgrounds site is secured for the UF Campus is its poten�al
impact on parking for Jaguar games. This will be studied and addressed as part of our overall parking plan.

ECONOMIC IMPACT OF THE PROJECT?

One thing certain is that as the Stadium of the Future debate unfolds, proponents will point to economic impact studies
that will show the en�re region benefi�ng to the tune of billions of dollars while opponents will cite economic studies
that professional sports teams have litle or no economic impact on their communi�es. Regretably, the facts will always
remain subject to interpreta�on.

In this case, as a mater of public policy, the City of Jacksonville follows an economic policy that features private/public
partnerships. The extent of the public investment in the private/public partnerships will ul�mately be determined by
elected officials.

WHAT IMPACT WILL THIS HAVE ON THE OUTEAST NEIGHBORHOOD?

The Jaguars are an ac�ve supporter and contributor to the excellent work being done in the OUTEAST neighborhood by
the Historic Eastside Community Organiza�on and LIFTJAX. In addi�on to on-going support, Shad Khan donated $1M to
the LIFTJAX ini�a�ve. Ul�mately, the future of the OUTEAST neighborhood should be determined by the local residents
and business owners in the OUTEAST community. As such, while we expect the Stadium of the Future to provide significant
benefits to the OUTEAST neighborhood (par�cularly as it relates to jobs), our plans do not include any direct development
plans north of the Arlington Expressway. Any future development in this neighborhood should reflect the needs and
desires of the residents. If the OUTEAST residents choose to invite the Jaguars to be a part of their Neighborhood
Development Program, we will give it every considera�on.

WHAT IS THE COST?

The Stadium of the Future project, which includes the renovated stadium, mixed-use development outside the stadium
and the connector between the St. Johns River through the Sports Complex to the OUTEAST neighborhood is es�mated
to cost a total of $2 billion. The stadium renova�on alone is es�mated to cost between $1.3-1.4 billion. This cost
es�mate assumes the stadium renova�on is done in a con�nuous fashion over two seasons beginning with the 2026 NFL
season. If the project starts later than February 2026 and/or the renova�on is done over four seasons, the cost of the
stadium renova�on will increase.

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 WHAT IS THE TIMETABLE?

To protect the current price es�mate and have the stadium renova�on completed in �me for the 2028 NFL season, we
will need to have an agreement with the City of Jacksonville by the second quarter of 2024. Missing this deadline will
not necessarily kill the project but it will result in significantly increased project costs.

WHAT IS THE APPROVAL PROCESS?

Under NFL rules the Jaguars cannot unilaterally enter into a new lease to play our games in Jacksonville. Before a new
lease can be executed, it must receive approval from the NFL, the NFL owners Stadium and Finance Commitees and
receive 75% approval from a vote of all NFL owners. One of the important items the league and owners will consider
prior to approval of a proposed lease is how this proposed agreement compares to recent stadium and lease agreements
in NFL markets similar in size to Jacksonville.

WILL THE SUN REFLECTION BE A PROBLEM?

We received ques�ons regarding the intensity of the sun’s reflec�on off the outside facade of the stadium. The choice of
material on the facade outside the stadium will impact the intensity of the sun’s reflec�on. The final material selec�on
will be such to avoid any sun reflec�on issues related to vehicular traffic, downtown residents and visitors to downtown
Jacksonville.

LOCAL IMPACT DURING RENOVATION?

While there are many benefits to proceeding with a renova�on versus construc�on of a new stadium, a renova�on may
result in games being played in a loca�on other than the current stadium. While this approach is the most efficient, least
disrup�ve, and least expensive, it will result in some short-term impact on local residents and businesses who are
dependent on Jaguars games. While some short-term impact is expected, it must be weighed against the long-term
benefit of securing the Jaguars’ future and posi�oning the city to atract major events in the future. Plans to address
these local concerns will be developed but cannot be fully addressed un�l a comprehensive agreement is reached
between the city and the Jaguars.

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 ANY CHANGES TO THE FOOD SERVICE PLAN IN THE STADIUM?

The improved revenue and food service infrastructure in the new stadium will enable the Jaguars to implement a revised
stadium food service plan featuring local food providers offering their special�es at the same price they charge at their
loca�on(s) outside the stadium.

WILL THE AREA OUTSIDE THE STADIUM BE OPEN TO THE PUBLIC?

The landscaped area outside the stadium between the security gates and the stadium itself is designated as a public park
which will be open to the public on non-stadium event days. This new park will serve all downtown residents including
those that work, live, and visit the new mixed-use development outside the stadium.

WILL THE STADIUM BE MORE COMFORTABLE?

To complete a renova�on of the stadium without addressing obvious needs such as shade on the seats (par�cularly on
the east side of the stadium), increased ver�cal transporta�on op�ons from level to level and widening the concourses
would be a disservice to Jaguars fans. As such, fan comfort is at the top of our list of design improvements. Shade will be
provided on all seats, fans will be protected from rain and the number of escalators, elevators, restrooms and food and
beverage points of sale will increase significantly. It will also be easier to get into the stadium with an improved entry
sequence and once in the stadium fans will enjoy significantly wider concourses and the 360° circula�on on the main and
upper concourses.

The stadium outer facade is also designed to capture the prevailing winds, draw the natural air flow from outside the
stadium into the concourses and through large breezeways created in each corner of the stadium into the sea�ng bowl
and vented through the roof structure.

FIXED ROOF VS. A PARTIAL ROOF?

One of the surprising responses we received from our fan surveys was about the interest in being protected from rain.
We have known that shade on all the seats was important, but it wasn’t un�l our fan surveys and subsequent input from
concert promoters and other major event promoters that we realized how much the unpredictable Florida summer
weather impacted our ability to atract big summer events.

The benefits of a fixed roof falls into three categories:

 Protec�ng fans from rain.

10
  Providing a safer environment for fans and staff inside the stadium during severe weather condi�ons.
 Providing more certainty for event promoters regarding their load in and load out schedule.

The protec�on from rain is easily understood but the benefit of a fixed roof during severe weather condi�ons and the
certainty of the load in and load out schedule deserve a bit more explana�on.

Regarding severe weather condi�ons, the fixed roof should permit atendees to “shelter in place”. “Shelter in Place”
means atendees should be able to stay in their seats vs. moving to the concourses during certain severe weather
episodes. This compares to the current stadium protocol which requires atendees to leave their seats and move to the
overcrowded concourses during severe weather condi�ons. Once in these overcrowded concourses, many fans choose
to leave the stadium and return to their cars. This creates a very dangerous situa�on which will be mi�gated with a fixed
roof.

Certainty of load-in and load-out is very important to event promoters who manage na�onwide tours. For example, a
big concert will generally require up to five days to set up the stadium for a performance date followed by up to three
days to return the facility to its original condi�on. In Jacksonville during the summer, it is extremely likely that at some
point(s) during this eight-day period severe weather condi�ons will impact the event schedule. This nega�vely impacts
Jacksonville candidacy to host these major events and the local economic impact they promise.

WHAT ABOUT PEDESTRIAN BRIDGES?

One significant design sugges�on we received during the Huddle process was to make it possible for fans to cross Gator
Bowl Blvd. by Gates 3 and 4 and East Bay Street by Gate 1 in an efficient and safe manner prior to kickoff and post-game.
As such, we have asked that our stadium designers look at adding pedestrian bridges over Gator Bowl Blvd. and East Bay
Street near Gates 4, 3 and 1.

WHAT IS THE COMMITMENT TO COMMUNITY CONNECTIONS AND HEALTH?

Jacksonville has the poten�al to be a very walkable city, but we need to improve the neighborhood connec�ons. A key
part of this project is to not only enhance the east/west connec�vity between the Sports Complex and downtown but also
the north/south connec�on from the St. Johns River through the Sports Complex to the OUTEAST neighborhood and
beyond. Improving the connector between neighborhoods will not only open up our many historical neighborhoods but
also lead to beter long-term health outcomes.

11
 HOW WERE THE ORIGINAL DESIGN OBJECTIVES DEVELOPED?

As we prepared our renova�on design brief for the eight sports architects who were invited to par�cipate in the design
compe��on, we relied on historical fan feedback, the results of a broad fan survey and interviews with stakeholders
including the Gator Bowl, the University of Florida, the University of Georgia, na�onal event organizers and concert
promoters.

We ended up with a list of 20+ key design objec�ves that the eight par�cipa�ng sports architects used to guide their
renova�on concepts. Included in this list were many obvious objec�ves such as shade on all seats, improved ver�cal
transporta�on, wider concourses, more restrooms and food service points of sale, protec�on from the rain, updated
electrical/mechanical/plumbing systems and a more efficient entry and traffic experience.

WHO PAID FOR THE “STADIUM OF THE FUTURE” WORK?

The Stadium of the Future process that resulted in the current stadium design and a framework for con�nued
nego�a�ons was the result of a three-year process involving the City of Jacksonville and the Jaguars. The total cost of the
process to date is $2.6M. The $2.6M cost was shared between the par�es with the City of Jacksonville contribu�ng
$0.1M and the Jaguars funding the remaining $2.5M.

WHY PURSUE THIS PROJECT NOW?

The current stadium is nearing the end of its useful life and costs the city millions of dollars annually in maintenance and
capital improvement costs. The Jaguars first started the public dialog regarding The Stadium of the Future in 2016. Three
years ago, we began a formal process in partnership with the City of Jacksonville to develop a long-term stadium
solu�on. The “Stadium of the Future” plan and the non-binding Memorandum of Understanding were the results of this
three-year process.

The Jaguars lease expires a�er the 2029 season, and it is cri�cal that we have a long-term stadium solu�on in place
before we near the end of our lease. Our goal is to make sure we avoid the problems that teams and ci�es that have lost
NFL teams faced because they did not have a long-term stadium solu�on in place prior to the expira�on of the team’s
lease.

SURROUNDING COUNTIES CONTRIBUTE?

Since residents throughout Northeast Florida enjoy events at TIAA Bank Field, why not have the surrounding coun�es
contribute to the Stadium of the Future project? was raised at several Huddles. This is obviously a ques�on for elected
officials. While the concept sounds great, it would be difficult to plan on the surrounding coun�es contribu�ng to a
12
project in Duval County. What makes Northeast Florida such a special place is the diversity of unique des�na�ons. For
example, we all enjoy the variety of neighborhoods and the Sports Complex in Duval County, Historic St. Augus�ne in St.
Johns County and the beaches and parks at Amelia Island in Nassau County. Each county plays their part in crea�ng such
a wonderful region. In addi�on, residents of surrounding coun�es do contribute to Duval County when they atend
events at the Sports Complex through the sales taxes and surcharges, they pay and the economic impact they create by
visi�ng downtown Jacksonville. The same is true as Duval County residents visit neighboring coun�es.

One of the possible outcomes when you ask surrounding coun�es to help pay for publicly owned assets in Duval County,
you may be opening the door for those coun�es to ask Duval County residents to help pay when they need funding for
their publicly owned assets.

HOW CAN I HELP?

We encourage both supporters and opponents to have their voice heard through their elected officials. We will naturally
focus on those who support the project and encourage those who want to help to go to
www.1stDowntownJacksonville.com and register. We will be communica�ng directly from the 1st Downtown Jacksonville
pla�orm to all that register to help.

13
TIAA BANK FIELD BUILDING FAILURES | 0
ELECTRICAL.............................................................................................................................................................................. 1
Automatic Switch Failure (ATS) ........................................................................................................................................... 1
Emergency Generator Replacement ................................................................................................................................... 1
Insufficient Club Gate Lighting ............................................................................................................................................ 1
Insufficient Sideline/Field Power ........................................................................................................................................ 2
Power Outages .................................................................................................................................................................... 2
Quad D Power Failure ......................................................................................................................................................... 2
Transformer Breakers ......................................................................................................................................................... 2
TV Compound Power .......................................................................................................................................................... 2
FOOD SERVICE ......................................................................................................................................................................... 3
Concession Stand Floors ..................................................................................................................................................... 3
Concession Stand Shutters.................................................................................................................................................. 3
Failing Food Service Equipment .......................................................................................................................................... 3
Food Service Coolers ........................................................................................................................................................... 3
Grease traps ........................................................................................................................................................................ 4
HVAC ....................................................................................................................................................................................... 5
Air Handler Units and Chiller Replacement ........................................................................................................................ 5
Cooling Tower Replacements ............................................................................................................................................. 5
Multiple HVAC Failures – June/July 23 ............................................................................................................................... 6
Press Box Fog/Window Fog ................................................................................................................................................ 6
Quad B Compressor Failure ................................................................................................................................................ 6
R22 Change Out .................................................................................................................................................................. 6
SEZ Cooling Tower Discharge .............................................................................................................................................. 6
Visiting Team Locker Room HVAC Unit ............................................................................................................................... 7
Water Pumps (Condensing) ................................................................................................................................................ 8
OPERATIONAL ......................................................................................................................................................................... 9
Bathroom Stalls and Locks .................................................................................................................................................. 9
Bowl Seats ........................................................................................................................................................................... 9
Ceiling Tiles ....................................................................................................................................................................... 10
Door and Lock Replacement ............................................................................................................................................. 10
Gameday Tech Failures ..................................................................................................................................................... 10
Premium Furniture............................................................................................................................................................ 10
Stadium Audio ................................................................................................................................................................... 10
Stadium Lights ................................................................................................................................................................... 10
Stadium Loading Dock....................................................................................................................................................... 10
Stadium Trash Compactor Lift Platform ........................................................................................................................... 10
Stadium Wi-Fi .................................................................................................................................................................... 10
Storm Damage .................................................................................................................................................................. 11
Street Pole Banners........................................................................................................................................................... 11
Suite Windows .................................................................................................................................................................. 11
Trash Collection................................................................................................................................................................. 12
TV Replacements .............................................................................................................................................................. 12
Wall Padding ..................................................................................................................................................................... 12
Wayfinding Signage........................................................................................................................................................... 13
Work Orders (2021 & 2022) .............................................................................................................................................. 13
PLUMBING............................................................................................................................................................................. 14
Broken Water Pipes .......................................................................................................................................................... 14
Ice Maker Failure .............................................................................................................................................................. 14
Janitor Closet Water Leak ................................................................................................................................................. 14
 JEA Water Main Break....................................................................................................................................................... 15
Multiple Water Heater Leaks ............................................................................................................................................ 15
Plumbing Pipe Replacement ............................................................................................................................................. 15
Sewage Leaks .................................................................................................................................................................... 15
Water Pressure (Pumps and Valves) ................................................................................................................................. 15
ROOF/STRUCTURE ................................................................................................................................................................ 16
Building Envelope Failure.................................................................................................................................................. 16
Building Leaks.................................................................................................................................................................... 16
Concourse Finishes ........................................................................................................................................................... 17
Concrete Repairs ............................................................................................................................................................... 18
East Club and Terrace Floor .............................................................................................................................................. 18
Expansion Joint Repair ...................................................................................................................................................... 19
Gate/Fence Deterioration ................................................................................................................................................. 20
Steel Metal Coating ........................................................................................................................................................... 20
Gutters .............................................................................................................................................................................. 21
Jaguars Locker Room Leaks............................................................................................................................................... 21
Parking Lots ....................................................................................................................................................................... 21
Roof/Cover Replacement .................................................................................................................................................. 22
Sagging Soffit..................................................................................................................................................................... 22
Storm Drain Covers/Flooding ............................................................................................................................................ 23
Waterproofing................................................................................................................................................................... 23
SAFETY/LIFE SAFETY .............................................................................................................................................................. 24
Bowl Audio Deterioration ................................................................................................................................................. 24
East Suite Sprinkler Head Leak .......................................................................................................................................... 24
Elevator and Escalator ...................................................................................................................................................... 25
Fire Panel Upgrades .......................................................................................................................................................... 25
Fire Sprinkler Main Leaks .................................................................................................................................................. 25
Operational Command Center .......................................................................................................................................... 25
Severe Rodent Problems................................................................................................................................................... 25
Security Camera Coverage ................................................................................................................................................ 25
Security Camera Quality and Audio .................................................................................................................................. 26
Security Camera Storage Ability........................................................................................................................................ 26
Stadium Field Drainage ..................................................................................................................................................... 26
Suite Floors........................................................................................................................................................................ 26
Vehicle Intrusion Plan ....................................................................................................................................................... 26
Weapons Detection Systems ............................................................................................................................................ 26
ATTACHMENT: Work Order Analysis .................................................................................................................................... 27
Automatic Switch Failure (ATS)
Three out of four ATS are original and past their life expectancy. There has been a failure to Quad B automatic
transfer switch a few times now with most recently May 2023 when the JEA line was damaged. This interrupted
normal operations during the morning until all power was switched over by Miller Electric. Quad B will not
automatically transfer to generator power or back to normal building power. This is to be fixed early June 2023.
Quad D has had problems in the past but has since been replaced.
Emergency Generator Replacement
The two generators are all past the life expectancy (QUAD B & D). They are the original generators from 25 years
ago. Generators have not been exercised on a proper preventative maintenance plan. The existing generator in
Quad B lacks the capacity to provide back-up power to the control room, the main phone/data room and updated
sequencing needs to be engineered. The Quad B generator’s controller failed which may prevent the generator from
kicking on. November 2022.

Insufficient Club Gate Lighting

We had insufficient lighting at the club gates due to night games during the last two games of the 2022-2023 season.
This adds potential challenges to security checks coming into the stadium as well as light guest ingress/egress.
January 2023. This has since been fixed with maintenance in February 2023.
Insufficient Sideline/Field Power
Difficult to supply power for events and games that are on TV due to lack of connections. Generators need to be
rented and large cables ran throughout the field level for concerts. In situations where we host football games on
Primetime TV, there is not enough power for TV, game day production, on-field network set-ups, and
heating/cooling for team benches. Extension cords are run from various locations to supply power. Jaguars made
capital investment to add power for cooling sideline benches in the amount of $186,000. 2018.

Power Outages
There were multiple unplanned power outages either during the day or overnight throughout the 2022-2023
year. This created many challenges for staff rebooting systems and preparing for future events/games.
Quad D Power Failure
Lost power to Quad D during the Tax Slayer Bowl due to a power surge from an AC unit inside the IDF room. This
created power outages to foodservice POS, and the stadium TVs were down for most of the first half of the game.
This included one schools’ coaches’ booth, which alleviated their ability to watch any replays. December 2022.
Transformer Breakers
Each Quad has two main breakers that will keep redundancy. Two of the breakers have been replaced nine years
ago (2012-2013), but the other six are original breakers that are past their life expectancy. The breakers have not
been exercised on a proper preventative maintenance schedule. Potential maintenance may now result in breakers
failing and needing to be replace. If breakers fail, we will lose power in certain areas until replaced.
TV Compound Power
Insufficient power hookups for primetime network coverage. Networks choose to bring in generator power to
power entire broadcast because of insufficient needs. Blown transformer on opening weekend against the Chiefs in
2019 stopped the broadcast outside the local area. The Kansas City area was not able to watch the game. September
2019.
Concession Stand Floors
Epoxy needs to be redone in concession stand floors. Has not been done in 25 years and has become a safety issue
as well as health inspection challenge. Some stands have since been fixed but most of the stadium has not been
redone.

Concession Stand Shutters

They do not lock and close properly which create many security issues. This also creates pathways for rodents to
enter stands. Most stands have since been fixed but some of the stadium has not been redone.
Failing Food Service Equipment
There have been approximately 2500 work orders submitted from our food service vendor between 2021 and 2022.
The failing equipment that needed maintenance included hot boxes, coolers, ice wells, ovens, grills, freezers, skillets,
grease traps, etc. This is in addition to building items such as sinks, lights, cabinets, locks, etc.
Food Service Coolers
The walk-in coolers are 25 years old. The Main Warehouse Cooler’s ceiling is caving from water leaks. Diamond plate
flooring is popping up creating safety hazards. Rust is starting to form under and around many of the coolers.
Grease traps
Many grease trap failures throughout the 2022 year. They have become rusted at the bottom. Some have been
replaced, but some have just been painted. You can see rust stains and leakage in the below photos.
Air Handler Units and Chiller Replacement
Twenty AHUs (Air Handler Units) on the Main Concourse, originally installed in 1994, have been identified as
requiring system replacements. The condition and need for replacement of the units have been supported through
the Haskell Stadium Assessment. New AHUs will provide better control of conditioned spaces and operate more
efficiently, reducing energy costs. Chillers are dated 1995 and well beyond their useful life. Repairs are becoming
more frequent, costly, and parts are becoming increasingly more difficult to procure.

Cooling Tower Replacements

Both Quad B & C Cooling Towers have been identified as an immediate replacement need. The condition of the units
was additionally confirmed through the recent Stadium assessment. Replacement of both Quad A, as well as Quad
D, will require major component replacement to be performed soon. ASM is spending $80,000 per tower to do
necessary repairs to remain operational on a yearly basis. We have budgeted $350,000 total in city capital for the
2023 year for these replacements. We have also budgeted $280k in 2023 for chiller and suite fan coil repairs.
Multiple HVAC Failures – June/July 23
There were multiple AC problems throughout the month of June and July. There was no AC in the Jags Press Dining
area where the business office staff ate lunch from June 22nd to June 28th. This took approximately 5 business days
to fix before it was ready for normal dining operations. Additionally, we had problems with the West Club AC unit
during the week of July 10th where the business dining operations were moved for the upcoming season. There were
multiple outages in the Bold Events and Jaguars Business office throughout June and early July most notably during
the week of July 4th. Although the business staff were off during the week of July 4th, there were multiple staff
members on-site working and moving into the new Miller Electric Center. The reason for AC failures during this time
consisted of faulty fuses, clogged water lines, electrical issues, and malfunctioning parts. This work was not
completed until mid-day on July 10th when the rest of the staff came back from break. The business office was
running at a temperature in the upper 80s for most of the morning. Also, there was no AC in the Bud Zone and
Terrace Suite during two concert days in early July for Matchbox 20 and Sad Summer Fest. The Terrace Suite is the
area where we host higher valued tickets and consumers.
Press Box Fog/Window Fog
Staff need to turn heat on in press box to defog windows prior to games during summer. Windows are foggy for
guests when inside premium areas.

Quad B Compressor Failure

Front office AC was out for an entire week. Multiple temporary units were brought in to keep area cool in business
offices, west suites on 5th and 6th level, etc. September 2022. This has since been fixed and should not become a
problem in the near future.
R22 Change Out
R-22 is an A/C refrigerant that was once widely used but has now been deemed an environmental hazard that is
significantly contributing to the depletion of the ozone layer. There are 22 additional A/C units and two chillers that
operate with R-22. As these units fail, replacement of the equipment is prudent.
SEZ Cooling Tower Discharge
Ducting needs to be fixed to alleviate the current problem of moisture in the SEZ. This has created challenges with
mold in the Fanatics Store (merchandise). We must turn on the Big Ass Fans to create air flow which helps prevent
moisture dripping from the ceiling of the entire SEZ. For the health and safety of guests and staff, the ducts need to
be extended past building to alleviate problem. See picture on next page.
Visiting Team Locker Room HVAC Unit
The HVAC unit’s compressor blew out inside the visiting team locker room during the media day event on June 1st,
2023. The fix was to use rented portable units to keep the areas cool. The units took several hours to get on-site and
installed at the location while interrupting event operations. This led to additional problems related to power
shorting in the room and lighting needing to be reset. Members of different TV networks and players had delayed in
their photo shoots happening during this time. Compressor should be under warranty and should be fixed as soon as
possible.
Water Pumps (Condensing)
24 Hr. use of heavy-duty industrial pumps and the components exacts a toll. Pump failures will result from regular
wear and tear. Because the HVAC system runs at full capacity most of the year, condenser water pumps work at an
exceptional high rate. Some of these units have been replaced as seen below.
Bathroom Stalls and Locks
Insufficient stock of partitions and locks for bathroom stalls which left the Sky Patio restrooms without doors or
locks throughout the 2022 year. This has since been fixed.

Bowl Seats
Exposure to the elements and the sun is beginning to cause severe damage to the seats. Plastic is becoming brittle
and developing a residue which is difficult to remove. This creates challenges for fan experience with relocating fans
on game days. There are far too many of the seats that are difficult to operate or inoperable even when trying to
replace parts.
Ceiling Tiles
The ceiling tiles are obsolete in the suites and club areas. When leaks and envelope failures happen the ceiling tiles
cannot match the rest of the room. The plan is to replace a certain amount of ceiling tiles in suites every year to
have enough backup for older ceiling tiles while being about to keep the ceiling tiles matching in each of the suites.
Door and Lock Replacement
Concession stands, bathrooms, and storage areas’ doors and locks are damaged throughout the 2022 year. This may
create security challenges.
Gameday Tech Failures
Video boards did not properly work throughout the 2021 and 2022 years. The board needed to be mirrored twice,
and it also could not display videos a few times. Loss the ability to run sponsorship assets on the boards due to
failing equipment. Additionally, we had an UPS failure in the server room. July 2022. The WJHW study done in 2021
showed we needed to invest 9.8 million into the control room to get it to a NFL broadcasting standard. Due to a
limited city capital budget, we only invested a total of 1.6 million. The rest of the recommended project standard is
still outstanding.
Premium Furniture
There is insufficient funding for furniture in suites and premium areas which has led to a lack of consistent furniture
in these spaces. Some suites are lacking in required high top seating. The plan is similar to ceiling tiles where we
would replace a certain number of suites over the next few years to add adequate stock.
Stadium Audio
Concourse and ramps are still utilizing an antiquated audio system that is not the same audio system in the bowl.
Technicians have multiple problems with amps and control systems throughout the 2022 year, and the equipment is
past its life expectancy. Some of these issues have since been fixed and the system should be changed in its entirety.
Stadium Lights
During the home playoff game versus the Chargers, we could not turn off stadium lights for player intros due to the
concern that the lights would not come back on. Stadium lights inability to turn off and on reduce the game day
production and experience for fans. This is done often at other NFL venues for fan entertainment, player intros, etc.
January 2023. Although this was tentatively being addressed with 2023 capital funds, the cost of the project to
purchase a new controller with installation went up significantly due to re-mobilization and price of material. This
project has less of a chance to be done now due to the cost exceeding the budgeted amount. Other options include
looking into having the electrical wiring redone and installed to the antiquated controller to keep costs under
budget. This would just be a band-aid fix for more confidence in the lights turning on and off properly.
Stadium Loading Dock
The roll up door at the loading dock had multiple breakdowns. Not usable for extended periods of time in 2022.
Stadium Trash Compactor Lift Platform
Inoperable for most of the 2022 season. This challenged the staff to use work arounds which made normal
operations more difficult.
Stadium Wi-Fi
There are insufficient funds to install proper Wi-Fi that is best-in-class per the NFL standards. 1.5M is middle of the
pack compared to the requested 4M. The current Wi-Fi 5 is 3 generations behind the current best in class systems
and can support around 15,000 users. The current industry standard equipment can accommodate up to 40,000
guests. NFL has advised that new Wi-Fi standards are forthcoming prior to the 2021 season which are not achievable
by the current Stadium Wi-Fi system.
Storm Damage
Storms have a major impact in having the stadium ready and prepared everyday especially event days. During our
latest storm in early July 2023, we had damage that took over a week to fix/correct. Broken portable stands, coolers,
signage, and equipment were damaged.

Street Pole Banners

There is inconsistent sizing, broken poles, and missing parts to the hardware of signage throughout the stadium.

Suite Windows
The suite windows are 25 years old and are past their life expectancy. The tracks, locking devices, seals, and rollers
are wearing out due to age. In many other stadiums, the windows are operated by electronics.
Trash Collection
There is not a viable solution for trash collection throughout the stadium. There are dumpsters taking up space on
crowded concourses impeding on the space for fans to navigate throughout the stadium. They are also unsightly and
smell creating poor fan experiences on game days. There is only one trash chute located on the main concourse
which creates challenges for trash disposal.
TV Replacements
Over 800 televisions are in place at the Stadium for a variety of uses. Some locations require that the televisions be
placed where moveable equipment may cause damage. Other locations are exposed to environmental conditions
such as wind and rain. ASM takes steps to guard against damage and exposure, but it is not always easy or possible
and replacements must be made. This left TV spaces bare at times or having two varied sizes/brands for TVs in the
same location.

Wall Padding
The wall padding on the field is deteriorating and is past life expectancy. This needs to be replaced in its entirety.
Wayfinding Signage
There is not adequate signage throughout the stadium. Exterior corridors and interior ground level plaza signage is
non-existent, especially at high trafficked club entry gates. Signage adhered to overhanging concrete
structures/columns is inefficient and unclear. Signage throughout the stadium is inconsistent in design, information,
and accuracy. Our signage confuses fans/guests and does not assist staff. A complete refresh throughout the interior
and exterior of the stadium is needed.

Work Orders (2021 & 2022)

There are not enough resources to properly repair the massive amount of workorders that are submitted
throughout the 2022 year in a timely manner. There were approximately 650 work orders submitted by Jaguars staff
over the past two years (2021 & 2022). This is in addition to every game’s one note which highlights items that need
to be done prior to the upcoming game. These work orders included Electrical, Plumbing, IT/AV/Phones,
Leaks/Ceiling Tile Replacement, General Maintenance, Pest Control, Patch & Paint, Food Service Equipment Repair,
and Doors & Locks repairs.

We had our Business Intelligence team investigate the submitted work orders from 2021 and 2022. A couple of
takeaways from analysis below:
o There were 710 more requests in 2022 compared to 2021. Most of those came from an increase in food service
equipment and plumbing requests.
o In both years, most requests were for food service equipment.
o The average time between the assignment date and the completion date was nine days.
o There are typically six requests created each day.
o The largest spike in requests was in December 2022.
o In both years there was a substantial increase in the number of requests once the season started, especially in
2022 where there were 1,079 more requests during the season than in the off season.

*Please see attachment for complete analysis.

Broken Water Pipes
There were four broken pipes in the player’s locker room behind walls. One of the pipes was abandoned due to not
being able to repair which leaves one shower inoperable. The other three lines that got repaired were in shower,
equipment room, and above lockers. Pipes are failing and corroding from inside.
Ice Maker Failure
During the home playoff game versus the Chargers, the water line to an icemaker in a suite became detached which
caused water damage to approximately fourteen suites on the east side of the stadium. This also created some
damage to the upper east club ceiling which tiles needed to be replaced. This was fixed immediately, and Serv Pro
was called out all week to restore/extract all water. January 2023.

Janitor Closet Water Leak

There is a janitor closet above jags finance workstations that has had plumbing issues with the piping from the
drainage. Fixing this will be difficult due to the height in which the drains are located. Instead, this area is being
capped off and sealed to prevent future leaks. This is the better option due to cost as well as the logistics of
displacing staff from their current workstations. The last drainage leak was end of May 2023.
JEA Water Main Break
There was a precautionary advisory issued due to a water main break that occurred on Saturday 6/17 during
construction activities. Although this was done on the weekend, we have staff in and out of the building 24/7 as
operations are not just Monday through Friday. We were not notified until 6/20 of this incident when we swiftly
created a plan for safe consumption by our staff. All break room machines were shut down due to running water
lines. Bottled Water was brought in for coffee and hydration throughout the two days while the fix occurred. All
lunch operations used boiled water to prepare food for the business and football team.
Multiple Water Heater Leaks
On January 11th, there was a water heater leak which caused water damage to suite hallway near OC 2 and OC 3.
There was another crack to a pressure relief valve line which created damage. Bud Light Zone had two blown
pressure relief valves mid-week as well.
Plumbing Pipe Replacement
Multiple pin hole leaks throughout the stadium which are starting to come through on the 25-year-old plumbing.
Sewage Leaks
There were multiple sewage leaks throughout the 2022 year. There was one from the lower west club into the front
office that happened twice. There was also a sewage leak into rubber hallway from lower west club men’s room that
happened twice as well.
Water Pressure (Pumps and Valves)
There are numerous amounts of toilets not working correctly after games due to low water pressure throughout the
stadium. Aging circulating pumps and plumbing infrastructure has led to toilets or urinals not getting water pressure
to flush. 24 Hr. use of heavy-duty industrial pumps and the components exacts a toll. Pump failures will result from
regular wear and tear. We will need to replace to keep water pressures in the Stadium at regulated level to prevent
leaks and failures in equipment such as touchless toilets fixtures, touchless faucets, and water heaters. During the
week of January 6th, there were multiple leaks on the concourse because of too much pressure. January 2023. This
was corrected the following week.
Building Envelope Failure
Windows in the East and West Club Terrace as well as Suite windows leak into the building creating moisture and
mold.

Building Leaks
With the advancing age of the Stadium, comes the unavoidable, increased movement between components of the
building, yielding more water intrusion. There are multiple leaks throughout the stadium causing water damage in
2022 and 2023. This affects game preparation for staff and in-game experience for premium area fans. The
troublesome areas are suites, club areas, visiting team locker room, service level/loading dock, food service
warehouse, and press box. During June and July of 2023, it has been more noticeable that leaks are not being
corrected from previous areas. Ceiling tiles are being left out until an event because the leaks are not being sealed
properly and continue to damage multiple ceiling tiles which is costly. This creates last minute challenges with
preparations for events.
o Leaks in east suites caused disruption to suite holder placement. August/September 2022.

o East and West Club have multiple areas with ceiling damage that need patch, paint, and new ceiling tiles.
 o Leaks in the press box created challenges for clock operator and NFL officials seating. September 2022.

o Leaks in Old Team Dining have happened throughout the 2022 year, and the ceiling tile has fallen through
damaging equipment in the area.
Concourse Finishes
The stadium concourses show significant age. A concourse refinish would assist in preventing slip and fall situations
and prioritize guest safety.
Concrete Repairs
Chunks of concrete continue to break off from under upper concourse bowl. Aging structure is beginning to
succumb to environment. There are trips hazards throughout south endzone. Falling pieces from the façade can
become dangerous and a safety issue.

East Club and Terrace Floor

Epoxy needs to be replaced as it is chipping away and coming off the ground.
Expansion Joint Repair
There are multiple expansion joint leaks throughout the stadium. This has led to severe water intrusion into the
business staff and coaches’ offices. Below is a photo of guest services’ offices after a leak from Lower West Club.
December 2022.
Gate/Fence Deterioration
The surrounding gate and fences are rusting and becoming unstable. Some areas of the fencing are bent that leaves
large spacing for access in the perimeter. Some areas of the perimeter fence were upgraded in 2021 for a total cost
of over $500k. Current gates do not match the new perimeter fence.

Steel Metal Coating

The steel supports are showing signs of corrosion. To ensure the stability of the support for future years, a
comprehensive painting project needs to materialize. The need for painting was confirmed in the Stadium
assessment.
Gutters
The original gutters from the upper levels near ticket horn locations have rusted out/broken and need to be
replaced. The pictures below show that the gutter does not reach ground with pieces laying on top of the roof. All
the water from that gutter releases directly on the roof.

Jaguars Locker Room Leaks

The deteriorating vending room floor above the locker room has created leaks into the locker room area and
medical doctor’s office on game day. The concrete and sealing above has failed leading to damages in these
locations. There is a potential fire hazard due to an exposed conduit in the area.
Parking Lots
They need to be resurfaced and re-striped. The lots are very un-even creating potential road hazards throughout the
surrounding grounds.
Roof/Cover Replacement
Roof/Cover membranes throughout the stadium are failing and need to be replaced. The existing roofing and
flashing are damaged from age, elements and wind resulting in continued and costly repairs. Continued water
intrusion can lead to damage of the indoor spaces and create an atmosphere susceptible to mold growth. We have
budgeted $166k in 2023 for pantry roof repairs.

Sagging Soffit
The soffit inside the old team dining room has started to sag over the past year (2022). This may become a problem
if it continues to sag and potentially fall. It will damage anything underneath the area. We have continued to
monitor, and replacement should take place in an offseason.
Storm Drain Covers/Flooding
The manhole covers have come up in the rubber hallway and the south endzone when the storm water surges which
creates flooding in these areas. This happened during a concert while guests were inside the facility. July 2022 and
June/July 2023. Multiple videos surfaced on news outlets throughout these concert days.

Waterproofing
Over the last two years (2021 & 2022), we have committed $800,000 annually of Capital funding to waterproofing.
We are also committing another $400,000 in 2023. During this previous winter (2021-2022), ASM approved an
additional $370,000 of operating money to waterproofing. The total to date since the start of 2021 amounts to an
estimated $1,570,000. We still have extensive amounts of leaks throughout the stadium.
Bowl Audio Deterioration
Starting in 2012 and running through 2016, upgrades were done to the bowl audio system. The “loudspeakers” were
the first part of this project (2012). These speakers hang from the eight light towers and scoreboards facing the
seating bowl. The Boxes themselves are disintegrating and need replacement. The industry estimated useful life of
this type of equipment is 6-7 years. The covers (grills) are presenting a major safety concern; with some covers
completely coming off and others showing signs of coming loose and running the potential of falling.

East Suite Sprinkler Head Leak

In late May 2023, an East Suite sprinkler head had come unattached while repairs were being made to ceiling tiles
and ceiling tile grids. Majority of the damage was done in E-18, but this also affected several other suites as well as
the Upper East club. ServPro came out to fix the damage and clean the spaces.
Elevator and Escalator
Due to the age and the subjection to the elements of the escalators and elevators, we face many issues during
events in the rainy part of the year. This creates major pedestrian ingress and egress issues. There is also a safety
concern as they have stopped working or become slick while guests are using them. There have been cases where
employees and guests have been stuck in an elevator failure. The upper escalators need to be shut down during
games when it is raining due to safety concerns. Also, there is inadequate vertical transportation for ADA guests. In
some instances, ADA guests need to travel with food service carts, etc. This can become a life safety issue as well as
legal action/litigation risk. There have been large sums of money allocated to this over the past few years. We have
over $275k budgeted for repairs and upgrades in 2023, and this number continues to grow as we continue to
uncover additional problems with the elevators and escalators.

Fire Panel Upgrades

Fire Panels are antiquated and need to be upgraded due to the potential of failure.
Fire Sprinkler Main Leaks
There were leaks coming out of the fire sprinkler system which happened in medical, scouting, nine window box
office two times, and draft room. This is a Life Safety System that may need to be shut off for weeks at a time when
needing repairs.
Operational Command Center
Larger/more robust space is needed for command center. The current space is overcrowded on game-day which
presents its own challenges.
Severe Rodent Problems
Extensive rodent activity throughout 2021 and 2022 due to food service areas not being sealed. This also includes
indoor spaces like the clubs and terrace suite. Rodent problem is severe enough that rats were seen during the day
in the office and an employee was bitten. This has also created troubles with cabling infrastructure where cables
have failed due to rodents eating wires. Health Department had multiple citations during the Raiders game that
came out in news articles. November 2022.
Security Camera Quality and Audio
There have been numerous times where camera quality was not adequate in investigating situations where there is
graffiti, unauthorized entrances, lawsuits, or parking lot accidents. Additionally, there are no capabilities to
communicate via audio at each of our cameras.
Security Camera Storage Ability
Storage time is currently set at 60 days which is not viable when investigating security or safety situations. Footage
should be accessible six months to a year after an incident.
Stadium Field Drainage
Multiple sink holes have formed over time on the field. This presents a potential hazard especially if it happens on
the playing area.
Suite Floors
Suite floors become slippery and have presented multiple falls in humid months. When the windows are open, this
leads for the opportunity for moisture to collect on the tile by the doors.
Vehicle Intrusion Plan
Vehicle intrusion mitigation measures will contribute to the Safety Act Application process and in meeting the NFL
Best Practices for Stadium Security requirements. In some vulnerable spaces, we currently use DOT concrete
barricade (Jersey barricade) and decorative vertical concrete bollards that have no certified crash rating. We also use
moveable COJ owned barricade assets that are sufficient but come with an operational cost.

Weapons Detection Systems

Current Walk-Through Metal Detectors are antiquated and are no longer the industry standard. More advanced
frictionless and weapons detection system is needed for all security entry points.