Entel 2Q22

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Second Quarter 2022 Results

August 01, 2022

IR Contacts in Santiago, Chile IR Contacts in Santiago, Chile


Carmen Luz De La Cerda Andrea Ibarra
Head of Investor Relations Investor Relations Analyst
Tel (56-2) 2360-3176 Tel (56-2) 2360-7311
cdelacerda@entel.cl mribarra@entel.cl

1
Second Quarter 2022 Results
August 01, 2022

Second Quarter 2022 Results


Santiago, Chile – August 1, 2022 – Empresa Nacional de Telecomunicaciones S.A. (Bolsa de Comercio de Santiago: ENTEL) “the
Company” or “Entel,” today announced limited audit results for the second quarter (2Q22), ended June 30, 2022. All figures are
expressed in Chilean Pesos and are reported according to International Financial Reporting Standards (IFRS) and local
regulations issued by the Comisión para el Mercado Financiero (CMF). The exchange rate on June 30, 2022, was Ch$ 932.08/US$
1. Average inflation from 2Q21 to 2Q22 was 10.99%.

Consolidated Financial Highlights


(in millions of Chilean pesos, except EPS figures)

2Q22 2Q21 Var.(%) 1Q22 Var.(%) 6M22 6M21 Var.(%)


Total Revenues 1,149,567 608,453 89% 649,941 77% 1,799,508 1,177,212 53%
EBITDA 686,795 204,303 236% 189,587 262% 876,382 381,900 129%
EBITDA Margin 60% 34% 29% 49% 32%
Operating Income (EBIT) 546,520 88,691 516% 65,289 737% 611,809 150,175 307%
Net Financing Cost (70,789) (33,281) -113% (45,147) -57% (115,936) (68,599) -69%
Tax (167,083) (10,736) -1456% 32,165 (134,918) (19,579) -589%
Net Income 308,648 44,673 591% 52,307 490% 360,955 61,997 482%
EPS 1,022.0 147.9 591% 173.2 490% 1,195.1 205.3 482%
CAPEX 130,420 109,360 19% 106,706 22% 237,126 210,527 13%
2Q22 Highlights:

Entel signed the sales agreements with Equinix for the sale of the Data Center in Chile and Peru, as well as a long-term
Master Service Agreement for housing services for a total amount of U.F. 18.6 million, corresponding to Chile U.F. 16.7
million and in Peru U.F. 1.9 million. On May 2, 2022, the first tranche was finalized, corresponding to Chile, with net
proceeds of Ch$ 525.5 billion.

Leading 5G roll-out and continued sales traction with high value clients in the mobile business and “Entel Fibra”.

• 3% increase y-o-y in total mobile customer base, reaching 19,904,416, largely driven by postpaid in both Chile and Peru.

• Chile mobile customer base increased 4% y-o-y, reaching 10,149,504 clients, driven by postpaid clients (+7%).

• Peru mobile customers had a softer increase with 2% y-o-y, reaching 9,754,912 clients, posting 146k net additions in 2Q22, mainly
due to improvements in voice (education access) & IOT (+204k), in part offset by disconnections (-58k) in prepaid.

• Leader in 5G roll-out over 3.5GHz, expanding national coverage in 222 counties in Chile. Customers are adopting 5G at a fast pace,
posting 9% penetration over postpaid clients, +5.5 p.p. over 1Q22.

• Expanding fiber availability to an additional 73,000 homes in 2Q22, reaching 900k home passed, increasing 50%
y-o-y. “Entel Fibra” in Chile posted 298 thousand RGUs, expanding 54% y-o-y, net additions were up 20 thousand
q-o-q.

Results driven by sales of first tranche of data center and higher organic revenue, fueled by positive organic growth
mainly in Chile and Peru.

• Consolidated Revenue totaled Ch$ 1,149.6 billion, increasing 89% compared to 2Q21, resulting from the first tranche of data center
sales in May 2022 (net effect of Ch$ +485.8 billion) and growth in organic revenue (+10%) driven by Chile and Peru.

• Consolidated EBITDA posted Ch$ 686.8 billion, increasing 3.4x compared to 2Q21, as consequence of first tranche of data center
sold (Ch$ +485.5 billion). Organically increased 2% with improvements in Peru (+11%), in part offset by Chile. Reported Operating
income reached Ch$ 546.5 billion, increasing 6.2x, organically decreasing 9% y-o-y.

• Net Income resulted in a profit of Ch$ 308.6 billion, largely due to the sale of assets mentioned above.

• CAPEX increased, due to higher average Ch$/US$ (+28%) exchange rate. Resources were allocated mainly on 5G roll-out and 4G
access in mobile and fiber deployment in Chile. Peru operations mainly focuses on mobile.

• Shareholder distributions totaled Ch$ 344.3 billion as of June 30, 2022, reaching Ch$ 1,140 per share.

2
Second Quarter 2022 Results
August 01, 2022

Highlights for Chile Mobile and Fixed services


(in millions of Chilean pesos)
2Q22 2Q21 Var.(%) 1Q22 Var.(%) 6M22 6M21 Var.(%)
Total Revenue 910,536 418,872 117% 414,649 120% 1,325,185 810,266 64%
Chile Mobile & Fixed Revenue 414,742 403,870 3% 406,582 2% 821,324 785,768 5%
Mobile Revenue 301,576 293,054 3% 292,522 3% 594,098 571,172 4%
Mobile Service Revenue 213,748 213,595 0% 212,813 0% 426,561 418,483 2%
Mobile Equipment Revenue 87,829 79,459 11% 79,709 10% 167,537 152,690 10%
Fixed & ICT Revenue 95,459 95,326 0% 96,943 -2% 192,402 183,005 5%
Wholesales Revenue & others 17,707 15,490 14% 17,117 3% 34,824 31,591 10%
Others Revenues - Non core (1) 495,794 15,001 3205% 8,067 6046% 503,860 24,498 1957%
Operating Costs 273,464 250,096 9% 267,884 2% 541,348 494,328 10%
EBITDA 637,072 168,776 277% 146,765 334% 783,836 315,938 148%
EBITDA Margin 70% 40% 35% 59% 39%
Depreciation, amortization and impairment 98,757 85,028 16% 85,543 15% 184,300 169,343 9%
Operating Income (EBIT) 538,315 83,748 543% 61,222 779% 599,537 146,594 309%
CAPEX 103,389 75,371 37% 88,130 17% 191,520 154,981 24%
EBITDA - CAPEX (2) 37,889 78,404 -52% 50,568 -25% 88,457 136,459 -35%
(EBITDA - CAPEX)/ Revenue (2) 9% 19% 12% 11% 17%
(1) Other revenues (Non-core): revenues which are not a part of the Company´s core business include
gains/losses in sales of fixed assets and interest accrued on past due invoices.
(2) excluding other revenues (Non-core)

2Q22 Highlights:

• The data center sales transaction impacted 2Q22 figures in Ch$ +485.8 billion in Other Revenue Non-Core and Ch$ 485.5 billion in
EBITDA and Operating Income.

• In Chile, the Company lead 5G infrastructure and technology deployments throughout the country, reaching 532 thousand users. In
the mobile segment it continued to intensify the convergence programs focused on attracting second lines in the customer base,
supported by robust infrastructure, best user experience and high levels of digital sales.

• Total mobile client base increased 4% over 2Q21, reaching 10,149,504 customers, followed by a solid growth in the postpaid
segment (voice, MBB & IOT up +7%), and in part offset by a decline in prepaid (-2%). On a quarterly basis, posted net disconnections
of 149k thousand, related with higher revolving in prepaid (-233k) and education clients (-24k), partly offset by net additions in
postpaid (+108k).

• Blended churn rate reached 2.80% in 2Q22, increasing from the 1.82% reported in 2Q21, resulting from higher churn in prepaid
clients and to a lower extent in postpaid mainly in the Corporate & SME segment due to disconnections in voice and MBB access in
the education sector. On a quarterly basis, churn also increased mainly driven by prepaid.

• Blended mobile service ARPU declined (-5%), compared to 2Q21, slowing in postpaid and prepaid, partly explained by lower service
revenue in the Corporate & SME segment, while on a quarterly basis, ARPU slightly increased.

• Data usage in the postpaid segment posted 20.02 GOU, growing 11% over 2Q21, 4G customers increased (+1%, y-o-y) reaching 6.9
million and migrating to 5G technology, where clients reached 532 thousand as of 2Q22 expanding 2.5x q-o-q.

• “Entel Hogar” posted 536 thousand RGUs in 2Q22 (-3% y-o-y), due to disconnections in fixed wireless services and in part offset by
expansion in fiber services (+54% y-o-y). FTTH net additions reached 20k in the quarter and 104k in the past 12 months, resulting in
298 thousand RGUs as of June 30, 2022.

• Revenue reached Ch$ 910.5 billion, a 1.2x increase compared to 2Q22, driven by the sales of data centers in Chile (net Ch$ 485.8
billion), and to a lower degree by higher organic revenue (+4%) from the mobile business (+3%) mainly associated with handset
sales revenue. Fixed & ICT revenue were stable, progressing in “Entel Hogar Fibra” (+46%) together with the wholesale business and
declining in the Corporate & SME segment as consequence of the sales agreement with Equinix, impacting data center revenue
(Ch$ -2.1 billion).

• EBITDA posted Ch$ 637.1 billion, a 3.8x increase compared to 2Q21, explained by the sale of data center in Chile in part offset by
lower organic margins (-5%), mainly resulting from Equinix transaction with a net impact of Ch$ -3.6 billion across all business and
higher cost due to higher inflation and strengthening of US$/Ch$. During 2Q22, one-time expenses were booked for Ch$ 14.5 billion
related with write-off of fixed wireless equipment.

3
Second Quarter 2022 Results
August 01, 2022

MAIN BUSINESS OPERATING FIGURES


FOR CHILE (including Mobile and Fixed services)

MOBILE SUSCRIBERS (in thousand) ARPU ($)


10,166 10,298 10,150
9,802 9,952
9,566 886 858
858 883
783 803 7,395 7,472 7,332 7,338 7,037 7,080
3,545 3,635 3,730 3,497
3,541 3,573

5,242 5,426 5,549 5,646 5,710 5,769

1Q21 2Q21 3Q21 4Q21 1Q22 2Q22 1Q21 2Q21 3Q21 4Q21 1Q22 2Q22
Postpaid Voice Chile Prepaid Voice Chile MBB&IOT Chile ARPU Chile
MOU (in minutes) CHURN (%)

342 343
320 312 2.80%
297 289
1.95% 2.08% 2.10%
1.82% 1.88%

1Q21 2Q21 3Q21 4Q21 1Q22 2Q22


1Q21 2Q21 3Q21 4Q21 1Q22 2Q22
Avg Churn (%)
MOU Chiile
POSTPAID GOU (Gb/Month) 4G USERS (thousand)
6,839 7,021 7,237 7,167 6,876
6,593
18.46 18.53 19.98 20.02
17.05 17.96

213 532
1Q21 2Q21 3Q21 4Q21 1Q22 2Q22
1Q21 2Q21 3Q21 4Q21 1Q22 2Q22

4G USERS 5G USERS
Postpaid GOU
FIXED VOICE ACCESS (number of Access, in thousand) RGU´s Hogar
172
164 158
12 152
12 11 144 546,432 554,723 545,535 539,086 538,337 535,625
11 137
11
10
177,403 211,515 237,395 259,680 284,933 304,950
149 142 137 131 124 118
369,029 343,208 308,140 279,406 253,404 230,675
10 10 10 10 9 9
1Q21 2Q21 3Q21 4Q21 1Q22 2Q22 1Q21 2Q21 3Q21 4Q21 1Q22 2Q22
Trunk IP-NGN-Bundling Entel Hogar Corporate & SME Service Code
Wireles Fiber & TV OTT

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Second Quarter 2022 Results
August 01, 2022

BUSINESS DEVELOPMENT BY SEGMENTS (including intercompany revenues)

Consumer Segment Chile

The mobile industry kept promotions for portability, second lines, GBs allowance increase and handset financing
plans mainly through remote channels in the postpaid segment, while in prepaid offers remained in place for high
top-up users, granting them social network promotions.
Consumer Segment Mobile (in th.)
Total mobile customer base in the Consumer segment reached
8,158,019 clients, increasing (+4%) over 2Q21, largely explained by +4%
progress in the postpaid segment growing 9%. Net additions in 8,158
7,837
postpaid during the quarter were 51k (+1% q-o-q), driven by net
portability and gross sales, resulting from a competitive data and
handset offers in addition to the increased mobile convergence 4,236 4,639

program including second lines. In the prepaid segment, customer


base declined (-2%, including MBB), in line with market trends and
customer base clean-up, net disconnections in the quarter totaled 3,573 3,497
233k. The prepaid offer became more digital and simplified and top-
28 22
up share increased during the quarter as a result of this.
2Q21 2Q22
Postpaid Voice Prepaid Voice MBB&IOT

The Company always worked to lead infrastructure and technology deployments in Chile, and 5G was no exception.
Entel operated its 5G network in all regions of the country, with the deployment of 83% of the project, the company
already had a presence in 222 counties throughout Chile, adoption speed has been significantly higher than in
those that occurred to 3G and 4G.
In the case of the 4G+ network, Entel continued to expand its coverage and capacity, with a focus on regions and
rural areas.

The Company, through “Entel UP” is rolling-out a customer experience transforming process, to be the “undisputed”
leader in customer experience, achieving a sustainable advantage for the business, providing clients with a simple,
close, decisive and convergent experience, comparable to the best in the world.

“Entel Hogar” Business


“Entel Hogar” RGU´s
“Entel Hogar” RGUs in the residential segment reached 535,625
(including OTT TV), declining (-3% y-o-y) due to disconnections in -3%
wireless services (-113k or -33% y-o-y) and in part offset by FTTH 554,723 535,625
services (+104k or 54% y-o-y). Internet broadband accesses reached
142,044
253,117, increasing 7% y-o-y and with net additions (+7k) in 2Q22 pushed 117,507
by FTTH (+16k) and in part offset by wireless access (-9k). Fiber
connectivity services continued increasing and lead service 236,612 253,117
satisfaction at industry level, while improving the mix of speeds,
content bundles and convergence. Fiber digital sales reached 41% of
total sales. Fiber Optic coverage ended the period with 900 thousand 176,067 165,001
homes passed (reaching Metropolitan and other regions) increasing
over 50% y-o-y and 9% q-o-q and reaching a penetration of 21% of
2Q21 2Q22
connected HP.
Fixed voice Broadband Pay TV

Pay-TV accesses totaled 165 thousand decreasing 6% y-o-y, associated to the discontinuation of satellite TV
services, in part offset by IPTV access and OTT “Entel TV” bundled with fiber plans at a convenient price.

In voice access, net disconnections posted 7 thousand, decreasing total access base to 118k (-17% y-o-y).

5
Second Quarter 2022 Results
August 01, 2022

Consumer Segment Revenue


Revenue* (Ch$ million)

Revenue increased (+6%) over 2Q21, largely explained by expansion in


the mobile business (+7%) driven by handset sales (+18%) and mobile
service revenue (+3%). Mobile service revenue increased, driven by
the postpaid segment, associated with client base increase and
churn management. Prepaid revenue decreased in-line with
migrations to postpaid and higher revolving in the segment. Handset
sales & accessories revenue continued expanding in the postpaid
segment, due to an attractive equipment offering.

Fixed line services revenue was stable y-o-y, headed by “Entel Hogar” FTTH services (+46% y-o-y), reaching 58% of
the fixed revenue in the segment (+17.5 p.p. y-o-y), aligned with fiber deployments and best user experience. This
was in part offset by lower revenue in wireless service for the residential segment (-28%), associated with
disconnections of wireless satellite TV, broadband and voice.
_________________________________________________________________________________________________

Corporate & SME Segment Chile

The B2B markets overcame challenging conditions due to tougher operating environments, with high energy
prices and increasing inflationary trends in the economy. In this scenario, Entel mobile customer base (excluding
education clients) continued increasing at a solid pace, while fixed services showed a mixed evolution with a
softer behavior in integrated solution of voice, data and Internet and a positive trend in the digital/IT services.

Corporate & SME Mobile (in th.)


Total mobile customer base in the Corporate & SME segment +1%
reached 1,991,485 clients, increasing (+1%, including MBB & IOT) 1,991
1,965
compared to 2Q21. In the quarter, net additions reached (+34k),
explained by IOT services, gross voice sales and portability from 775 861
activation of new contracts and affinity sales program. This was in
part offset by higher churn rates in voice & MBB access coming from
the tele-education sector due to the coming back to face-to-face 1,190 1,130
activities. Excluding this effect net additions posted 58k.

2Q21 2Q22
Postpaid Voice MBB&IOT

Corporate & SME Segment Revenue Revenue* (Ch$ million)

Corporate & SME segment revenues decreased (-3%) over 2Q21, due to
lower revenue in mobile (-7%) and stable in fixed line services (-0.4%),
due to lower revenue in data center business (for Ch$ 2.1 billion)
associated with housing services according to the agreement with
Equinix on May 2022. Excluding this effect fixed revenue increased
(+3%). Mobile revenue was down due to lower service revenue (-10%) in-
line with higher churn in tele-education clients in both voice and BAM
services. Fixed line services was impacted by the above mentioned and
in part offset by double digit expansion in digital/IT services related with cyber-security, cloud, SaaS, IOT and
equipment sales.

6
Second Quarter 2022 Results
August 01, 2022

Revenue distribution

Network Rental (including traffic


business)

Revenues increased 15% over


2Q21, mainly driven by higher
revenue in domestic roaming and
infrastructure rentals.

7
Second Quarter 2022 Results
August 01, 2022

Peru Mobile and Fixed services


Financial Highlights for Peru Mobile and Fixed services
(in thousand US$)

2Q22 2Q21 Var.(%) 1Q22 Var.(%) 6M22 6M21 Var.(%)


Total Revenues 277,212 262,469 6% 286,721 -3% 563,933 495,977 14%
Peru Mobile & Fixed Revenue 267,839 259,425 3% 284,487 -6% 552,326 489,962 13%
Mobile Revenue 253,388 243,475 4% 269,891 -6% 523,279 458,750 14%
Mobile Service Revenue 146,716 135,198 9% 145,757 1% 292,473 262,700 11%
Mobile Equipment Revenue 106,672 108,277 -1% 124,134 -14% 230,806 196,050 18%
Fixed & ICT Revenue 11,396 12,744 -11% 11,648 -2% 23,044 25,005 -8%
Wholesales Revenue & others 3,055 3,207 -5% 2,948 4% 6,003 6,207 -3%
Others Revenues - Non core (1) 9,373 3,044 208% 2,233 320% 11,607 6,015 93%
Operating Costs 220,178 214,707 3% 234,757 -6% 454,934 409,151 11%
EBITDA 57,035 47,762 19% 51,964 10% 108,999 86,827 26%
EBITDA Margin 21% 18% 18% 19% 18%
Depreciation, amortization and impairment 47,261 41,525 14% 46,672 1% 93,933 82,601 14%
Operating Income (EBIT) 9,773 6,236 57% 5,292 85% 15,065 4,226 257%
CAPEX 31,760 45,411 -30% 22,203 43% 53,962 72,709 -26%

Exchange rate: 3.8241

In Peru, the mobile market experienced a slower pace mainly in portability activity in the B2C segment. This was a
result of the gradual reduction in promotions, aimed at handset prices or discounts over fixed charges. In this
environment, Entel continued with its credit order entry restrictions for handset sales and kept driving mobile
convergence offer for second lines, driving growth in postpaid customer base (+6%), prepaid recharge share
(+20%, +2 p.p.), mobile service revenue (+9%) and organic EBITDA (+11%).

TOTAL CUSTOMERS (thousand) MOBILE CLIENT BASE MIX (%)


+2% +2%

9,882 10,029 9,733 9,868 9,547 9,731 9,895 9,609 9,755


9,343 9,709 9,171
163 150 133 125 113
171
3,782 4,180 4,283 4,403 4,214 4,418

9,171 9,547 9,731 9,895 9,609 9,755

5,390 5,366 5,448 5,492 5,395 5,337

1Q21 2Q21 3Q21 4Q21 1Q22 2Q22 1Q21 2Q21 3Q21 4Q21 1Q22 2Q22
Mobile Fixed Wireless Postpaid Prepaid

MOBILE AVERAGE ARPU (US$) AVERAGE MONTHLY CHURN (%)


4.89 4.98 5.02 6.53%
4.64 4.74 4.82
5.78%
5.18% 5.22%
4.95%
4.62%

1Q21 2Q21 3Q21 4Q21 1Q22 2Q22


1Q21 2Q21 3Q21 4Q21 1Q22 2Q22
ARPU Churn %
FX: PEN 3.8241/USD

8
Second Quarter 2022 Results
August 01, 2022

The total mobile customer base increased 2% compared to 2Q21, posting 9,754,912 subscribers. In postpaid
(including MBB&IOT), the customer base expanded 6%, reaching 4,418,320 clients, with net additions of 204
thousand in the quarter, mainly explained by voice/data access related to educational entities (+174k), and IOT
services for the enterprise segment, in part offset by base clean-up in the consumer segment. The offer
continued pushing mobile convergence for second lines, setting the benefits of the main line.

In prepaid the client base reached 5,336,592, declining 1% y-o-y, with net disconnections of 58k q-o-q. In
contrast, the recharge base increased 6% and 0.4% y-o-y and q-o-q, respectively. Offer in the segment continued
focused on value top-up customers, combining zero-rated social media to push recharges, driving prepaid
revenue expansion of 10% y-o-y and 2% on a quarterly basis.

ARPU calculations only included service revenue. Blended ARPU reached US$ 5.02, increasing (+6%) compared to
2Q21, mainly driven by the prepaid segment led by higher recharges. On a quarterly basis, ARPU grew (+1%).

Blended churn rate reached 5.78% in 2Q22 increasing, mainly driven by higher disconnection in the prepaid and
postpaid segment, resulting from base clean-up. On a quarterly basis churn declined, mainly driven by higher
disconnection in the education sector, associated with MBB access in the Enterprise segment registered in 1Q22.

The fixed (wireless) residential segment RGUs declined 31% over 2Q21, posting 112,841, disconnections reached
12k, in broadband (-2k) and voice (-10k) during the quarter.

(*) Includes intercompany revenues.


FX: PEN 3.8241/USD

Total revenue increased (+6%) compared to 2Q21, driven by progress in the mobile business (+4%) combined with
mobile service revenue (+9%), in part offset by a decline in handset sales (-1%). Mobile service revenue improved
in both postpaid and prepaid segment, led by client base expansion and higher recharges, respectively. Handset
sales & accessories revenue increased at a slower pace due to order entry restrictions placed in the quarter.

Fixed & ICT revenue decreased (-11%) mainly associated with lower revenue in “Entel Hogar” wireless services led
by higher disconnections, in part offset by higher revenue in the enterprise segment coming from integrated
data and IT/datacenter services.

EBITDA (in Peruvian Soles) reached US$ 57.0 million in 2Q22, increasing 19%. Organically grew 11%, led by higher
mobile service margins, in part offset by lower margins in handsets. SG&A expenses increased, due to higher sales
activity related to product support and sales commissions expenses, at the same time with one-time staffing
restructuring costs.

Organic EBITDA margin in 2Q22 was 19% expanding 1.2 p.p. over 2Q21. Organic Operating income reached a profit
US$ 5.1 million, compared to the US$ 5.5 million reported in 2Q21.

____________________________________________________________
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Second Quarter 2022 Results
August 01, 2022

Consolidated Financials
Consolidated Revenue
(in millions of Chilean pesos)
2Q22 2Q21 Var.(%) 1Q22 Var.(%) 6M22 6M21 Var.(%)

Total Revenue 1,149,567 608,453 89% 649,941 77% 1,799,508 1,177,212 53%

Chile Mobile & Fixed Revenue 413,225 402,379 3% 405,574 2% 818,800 782,569 5%
Mobile Revenue 301,546 293,016 3% 292,493 3% 594,039 571,094 4%
Mobile Service Revenue 213,723 213,559 0% 212,791 0% 426,514 418,415 2%
Mobile Equipment Revenue 87,823 79,456 11% 79,702 10% 167,525 152,680 10%
Fixed & ICT Revenue 95,326 95,130 0% 96,792 -2% 192,118 182,460 5%
Wholesales Revenue & others 16,353 14,234 15% 16,290 0% 32,643 29,014 13%
Peru Mobile & Fixed Revenue 229,020 186,220 23% 230,483 -1% 459,503 359,866 28%
Mobile Revenue 220,661 179,360 23% 222,621 -1% 443,282 346,170 28%
Mobile Service Revenue 129,086 101,218 28% 121,653 6% 250,740 201,666 24%
Mobile Equipment Revenue 91,575 78,142 17% 100,968 -9% 192,542 144,504 33%
Fixed & ICT Revenue 5,945 4,763 25% 5,648 5% 11,593 9,430 23%
Wholesales Revenue & others 2,414 2,097 15% 2,213 9% 4,628 4,266 8%
Call Center Services 4,383 3,082 42% 4,729 -7% 9,112 6,975 31%
Others Revenues - Non core (1) 502,939 16,772 2899% 9,155 5393% 512,094 27,802 1742%
(1) Other revenues (Non-core): revenues which are not a part of the Company´s core business include
gains/losses in sales of fixed assets and interest accrued on past due invoices.

Consolidated revenue during the quarter posted Ch$ 1.149.6 billion, increasing 89% over 2Q21, as a result of the
closing of first tranche sales for Chile data centers, upon net gain of Ch$ 485.8 billion and the strengthening of the
PEN$/Ch$ rate posting 19%.

a) Peru Mobile & Fixed revenue reported (+23%), in local currency (Peruvian Soles) increased 3%, resulting from
higher mobile service revenues (+9%), associated with a 2% expansion in the average customer base and
ARPU growth (+6%), in part offset by a decline in equipment sales (-1%). In contrast Fixed & ICT revenue
declined (-11%) in Peruvian Soles), related to lower revenue in “Entel Hogar” wireless services led by higher
disconnections, in part offset by higher revenue in the enterprise segment coming from integrated data and
IT/datacenter services.
b) Chile Mobile & Fixed revenue increased 3%, driven by higher mobile revenue (+3%) fostered by handset sales
revenue increasing (+11%), due to higher sales activity and penetration of digital channels. Mobile service
revenue was flat, largely explained by lower services revenue in the Corporate & SME segment related to
higher churn in education clients and lower revenue in the prepaid segment due to migration and lower
recharge base. Fixed & ICT revenue was stable, in-line with a decline in housing data center services
according to the Equinix agreement business conditions starting May 2022. Excluding this effect revenue
increased (+2%), led by double digit expansion in digital/IT services related with (cloud, SaaS, IOT, cyber-
security and equipment sales). In the same line, revenue in “Entel Hogar” increased pushed by “Entel Fibra”
services revenue (+46%), in part offset by disconnection in the fixed wireless services. The wholesales
revenue increased 15%, fostered by higher revenue in domestic roaming and infrastructure rentals.
c) Call center services increased 42%, explained by the strengthening of the PEN$/Ch$, and to higher activity in
inbound services in Chile.

Revenues in the first half of 2022 increased 53% compared to the same period of 2021, reaching an organic
growth of 13%.

10
Second Quarter 2022 Results
August 01, 2022

Consolidated Cost of Operations


(in millions of Chilean Pesos)
2Q22 2Q21 Var.(%) 1Q22 Var.(%) 6M22 6M21 Var.(%)

Cost of Operations 603,047 519,762 16% 584,652 3% 1,187,699 1,027,038 16%

Access charges & payments to corresp. 23,268 20,139 16% 23,857 -2% 47,125 39,613 19%

Salaries and expenses 71,226 63,448 12% 73,171 -3% 144,397 127,818 13%
Outsourced, supplies and equipment
18,584 16,543 12% 19,461 -5% 38,044 31,887 19%
services
Bad debt provisions 24,347 21,816 12% 26,901 -9% 51,248 40,483 27%
Advertising, sales commissions &
202,736 180,267 12% 201,015 1% 403,752 348,006 16%
expenses
Depreciation, amortization and
140,274 115,612 21% 124,298 13% 264,573 231,725 14%
impairment
Rents & manteinance 45,826 36,989 24% 41,794 10% 87,620 75,891 15%

Others services operators 16,202 13,965 16% 15,553 4% 31,755 27,269 16%

Professionals services & consultancy 15,909 12,381 28% 16,971 -6% 32,880 27,770 18%

Energy & others 15,534 13,063 19% 15,036 3% 30,571 26,245 16%

Others 29,141 25,539 14% 26,595 10% 55,734 50,331 11%

Consolidated costs of operations for the quarter reached Ch$ 603.0 billion, increasing 16% compared to 2Q21,
mainly explained by the 19% strengthening of the PEN$/Ch$ rate. Excluding the PEN$/Ch$ strengthening,
consolidated costs increased 9% in the period:

a) Depreciation, amortization and impairment expenses increased 21%, mainly explained by higher impairments
due to the write-off of fixed wireless equipment’s in Chile (Ch$ 14.5 billion), together with the strengthening
of PEN$/Ch$ mentioned above and infrastructure expansion in Peru.
b) Advertising, sales commissions, and sales expenses increased 12%, excluding PEN$/Ch$ strengthening cost
grew 3%, derived from higher equipment cost in both Chile and Peru following the revenue growth due
to higher handset prices, coupled to higher advertising expenses in Chile due to higher marketing activity
related with 5G. In addition, sales commissions increased, led by Peru and in part offset by Chile.
c) Rentals and maintenance increased 24%, explained by Chile, driven by higher maintenance and rental cost
due to network expansion and higher inflation and the strengthening of PEN$/Ch$ in Peru.
d) Salaries increased 12%, excluding PEN$/Ch$ strengthening grew 6%, mainly explained by Chile tied to
inflation adjustments on wages, benefits, and higher restructuring cost in Chile and Peru.
e) Professional services & consultancy increased 28%, associated with specialized services from consulting
firms for projects in Chile.
f) 16% increase in access charges and payments to correspondents, excluding PEN$/Ch$ strengthening rose
6%, mainly resulting from higher incoming traffic in the prepaid segment in Chile.
g) Bad debt was up 12%, excluding PEN$/Ch$ strengthening increased 2%, mainly led by higher handset sales in
Peru.
h) Energy & Others grew 19%, excluding PEN$/Ch$ strengthening increased 12%, mainly due to installation of
mobile infrastructure in Chile and Peru and higher energy prices.
i) Outsourced, supplies and equipment was up 12%, in-line with higher activities in “Entel Hogar” and in the
Corporate & SME segment.
j) Other services to operators increased 16%, excluding PEN$/Ch$ strengthening increased 12%, mainly
associated to higher costs in infrastructure rental in Peru.

Cost of operations in the first six months of 2022, increased 16% compared to the same period in 2021.

EBITDA and Operating Income

EBITDA in 2Q22 reached Ch$ 686.8 billion, increasing 3.4x compared to 2Q21, derived from the sales of the first
tranche of data center (Ch$ +485.5 billion). Organically increased 2% y-o-y. Organic EBITDA margin in 2Q22
reached 30%, declining 252 bps over 2Q21. Operating income reached Ch$ 546.5 billion, increasing 6.2x y-o-y.
Organic EBIT declined 229 bps over 2Q21, impacted by Ch$ 14.5 billion write-off related with residential wireless
equipment in Chile.

11
Second Quarter 2022 Results
August 01, 2022

Net Financing Cost Results


(in millions of Chilean Pesos)
2Q22 2Q21 Var.(%) 1Q22 Var.(%) 6M22 6M21 Var.(%)
Net Financing Cost and Others (70,789) (33,281) -113% (45,147) -57% (115,936) (68,599) -69%

Net Financial Expenses (22,164) (22,416) 1% (21,219) -4% (43,383) (45,101) 4%


Price Level adjustment, F/X & Market to Market
(48,625) (10,865) -348% (23,928) -103% (72,552) (23,498) -209%
Accruals

Net Financing Costs and Others in 2Q22 reported a loss of Ch$ 70.8 billion, increasing compared to the Ch$ 33.3
billion losses in 2Q21. This was largely accounted by higher losses in price level restatements (Ch$ 37.7 billion),
associated with higher inflation affecting debt and leases denominated in U.F. (Unidades de Fomento). Net
financial expenses declined mainly driven by higher interest gains in the period and in part offset due to higher
outstanding debt and IFRS16 treatment of operating leases.

Net Income

Net Income posted a profit of Ch$ 308.6 billion, compared to Ch$ 44.7 billion reported in 2Q21, largely explained by
Ch$ 354.6 billion profit associated with the assets sales, in part offset by higher taxes booked related to the
strengthening in the US$/Ch$ exchange rate, affecting the taxable investments in foreign subsidiaries.

For the first six months of 2022, Net Income in the period reported a profit of Ch$ 361.0 billion, compared to a Ch$
62.0 billion profit in the same period of 2021.

12
Second Quarter 2022 Results
August 01, 2022

BALANCE SHEET
Consolidated Balance Sheet (in millions of Chilean Pesos)
Jun-22 Dec-21 Var.(%)
Assets 6,127,046 5,473,289 12%
Current assets 1,539,467 1,297,380 19%
Property, plant & equipment, net 2,134,002 2,049,999 4%
Others Non-current assets 2,453,577 2,125,910 15%

Liabi i i & har ho d r ’ q i y 6,127,046 5,473,289 12%


Current liabilities 1,296,360 1,159,502 12%
Non Current Liabilities 3,152,372 2,810,742 12%
Minority interest
Shareholders’ equity  1,678,315 1,503,045 12%

Financial Ratios

Mar-21 Jun-21 Sep-21 Dec-21 Mar-22 Jun-22


Current assets/Current liabilities 1.60 1.58 1.47 1.12 1.13 1.19
EBITDA*/ Net Financial expenses* 7.95 8.41 8.98 9.04 9.39 15.50
Net Financial Debt (NFD)/EBITDA* 1.86 1.63 1.41 1.68 1.82 1.13
(NFD + IFRS 16 Liabilities)/EBITDA** 2.71 2.36 2.18 2.52 2.55 2.62
Total liabilities/(equity + min. interest) 2.26 2.21 2.25 2.60 2.51 2.65
DFN / (equity + min. Interest) 0.86 0.78 0.67 0.86 0.92 0.85

EBITDA & Net Financial expenses of last 12 months, (*) according to local bond and credit loans covenants, (**) includes IFRS 16 liabilities and excludes other gains (losses).

As of June 30, 2022, gross financial debt compared to 2Q21, increased 24% reaching Ch$ 2,373.6 billion. This
increase was mainly due to a 28% increase in the Ch$/US$ exchange rate affecting U.S. dollar denominated
outstanding debt), together with higher inflation (+10%) over debt denominated in U.F. (Unidades de Fomento)
and credits loan in Peru for Ch$ 95.4 billion (equivalent to SOL$ 392.0 million at an average interest rate of 6.3%).
This was in part offset by the prepayment of bank credits loan for Ch$ 23.1 billion. Net financial debt (gross debt
less cash and net balances from F/X hedging instruments, including mark-to-market accruals) during the period
reached Ch$ 1,426.1 billion, a 20% increase compared to the Ch$ 1,186.5 billion reported in 2Q21. Total Net debt
(including leases related debt) posted Ch$ 2,036.0 billion.

13
Second Quarter 2022 Results
August 01, 2022

Recent Events

• On July 12, 2022, S&P Global Ratings reaffirmed Entel credit rating in BBB-, citing the Company’s
financial strength and consistent solid operating results.

• The creation of an “Audit and Risk Committee” was approved by Entel Board on June 6, 2022. This
Committee will meet every two months and the “Internal Audit and Operational Risk Unit” will be
reporting directly to the Committee. The board members appointed were Luis Felipe Gazitúa, Jorge
Salvatierra and Andrés Echeverría.

• Further organizational steps were taken to combine operations in Chile and Peru, in order to capture
synergies, knowledge transfer and client value.

14
Second Quarter 2022 Results
August 01, 2022

ESG: Environmental, Social and Governance

At Entel we have been committed to sustainability for more than a decade, throughout this time we have worked
on environmental, social and governance initiatives, which have made sustainability be a part of our corporate
purpose.
We have reported our performance on ESG issues since 2005, today we continue to advance on our path of
responsible, inclusive and conscious transformation under a strategic sustainability plan aligned with the
business.

This transformation work is demonstrated by the results obtained year after year in different sustainability indices
and ratings. The international Franz Edelman Award 2022 was received, which recognized the development of
analytical tools against the pandemic prepared by Entel's digital unit, in collaboration with the Complex
Engineering Systems Institute (ISCI), the University of Chile, and the Ministries of Science and Health in Chile.

The Chilean Ministry of Transport and Telecommunications, together with Entel, carry out the first 5G experimental
test for education in Renca using virtual reality to learn about the human body.

Environmental

• We worked under a corporate environmental management policy to reduce our impacts and manage resources
more efficiently.
• During this period, we held the second Strategic Committee for Environmental Management and progress has
continued in the development of Entel's Environmental Management System.
• We continued to promote the Circular Economy program with which we promote the repair of equipment in
our e)Services, the reuse of “pre-owned” equipment and the recycling of electronic waste.
• In 2021, we recycled 572 tons of various materials from our network and different programs, and we have
68,050 MWh of certified renewable energy for our data centers and corporate buildings.
• We continued to deploy the Reuse campaign, whereas in this second stage we managed to collect more than
8,000 unused electronic devices, of which 1,359 have already been donated to different educational
institutions throughout Chile.
• During this period, the carbon footprint of the Homemade Festival and the intervention of “Chilean Holograms”
was also neutralized.
• On June 13, the ReutilizaxChile tour was launched, which will visit 39 locations in the country with the goal of
collecting 8,000 pieces of equipment to donate to students in need.
• Participation in public consultation of Res. 207 that approves regulation of goals for waste electrical and
electronic equipment and batteries, alluding to the Law of Extended Responsibility of the Producer.

Social

• Diversity and Inclusion: We have a Committee, a Diversity and Inclusion Policy, working groups, and a Gender
Transition Policy. We promote initiatives such as the inclusive curriculum, female leadership program, among
others.
• A total of 922 employees have completed the online course on Diversity and Inclusion, which was launched
during 2021.
• Work with the elderly: We continued to promote special channels, with an average of 5,700 monthly visits and
high satisfaction (more than 60 EPA points).
• We participated for the second consecutive year in the Women Economic Forum, with a focus on
Sustainability, Gender and Digital Transformation.
• The cities of Santiago and Concepción received Entel’s donation of two art works from the Homemade
Festival.
• Participation in the Panel of the Business Forum for the SDGs in Latin America and the Caribbean 2022:
Innovation and public-private cooperation for an inclusive and sustainable recovery.
• The International Safe Internet Day was celebrated through a social media campaign with cyber tips for surfing
the Internet safely, protecting information on social networks and avoiding scams.
• The digitization of SMEs continued to be promoted through the Digital Transformation program in its fourth
version. The docureality is broadcast on television with the participation of 6 SMEs, and more than 70 online
courses and 30 e-books were made available for free training of SMEs in the country.

15
Second Quarter 2022 Results
August 01, 2022

• The 2021 results of “Companies Adding Value” were announced, a digital platform that highlighted the actions
with which we contribute to the Sustainable Development Goals (SDGs).
• The Chile Design 2021 award recognized the Festival Hecho en Casa Tour Chile 2021 with the category of social
impact.
• We participated in Heritage Day with a virtual tour of the Entel Tower.
• For the third consecutive year we are category A in the radiography of Pride Connection Chile, the highest
category in the network of companies that seek to promote inclusive workspaces for the LGBTI+ community.
• For the third consecutive year, Entel is certified as Equidad CL, a recognition carried out by Fundación Iguales,
Pride Connection and the Human Rights Campaign that highlights the best places to work for LGBTI+ talent in
Chile.

Governance

• We had an ethics and compliance system, which considered a code of ethics, a whistleblower channel, and
addressed issues of free competition and crime prevention, among others.
• In 2021 we were recognized in this area by Merco Empresas, reaching ninth place in the ranking of companies
with the best corporate reputation and maintaining first place in the telecommunications industry.
• Launched of work committees on issues of Climate Change, Human Rights, Suppliers and Third Parties.
• The Cybersecurity Report of Entel's digital unit was published, where credential theft and phishing stood out
as a trend in 2021.

To learn more on these initiatives, please review our 2021 Integrated Report.

16
Second Quarter 2022 Results
August 01, 2022

Company Description
We are a leading technology and telecommunications company with operations in Chile and Peru, countries where
we have more than 20 million mobile subscribers and consolidated annual revenues of Ch$ 2,460,119 million as of
December 2021.
The company offers mobile and fixed connectivity services, as well as a wide range of IT and digital services for
individuals, companies and large corporations. In both countries we provide wholesale and call center services.
In each of these services we strive to deliver simple and efficient experiences, supported by a robust state-of-the-
art infrastructure.

17
Second Quarter 2022 Results
August 01, 2022

SEGMENTS REVENUE AND EBITDA FINANCIAL INFORMATION


(in millions of Chilean Pesos)

Segments Operational 2Q22 2Q21 Var. ∆% 6M22 6M21 Var. ∆%


Consumers
Revenue 282,650 266,170 16,481 6% 557,472 521,914 35,558 7%
EBITDA 99,023 101,130 -2,107 -2% 201,489 195,010 6,479 3%
EBITDA Margin (%) 35% 38% 36% 37%
Corporate and SME
Revenue 125,345 129,838 -4,494 -3% 249,764 246,715 3,049 1%
EBITDA 42,492 50,936 -8,445 -17% 78,243 90,739 -12,496 -14%
EBITDA Margin (%) 34% 39% 31% 37%
Networks rentals (including traffic
business)
Revenue 17,884 15,572 2,312 15% 35,196 31,768 3,428 11%
EBITDA 9,164 6,539 2,626 40% 17,448 14,433 3,016 21%
EBITDA Margin (%) 51% 42% 50% 45%
Adjustments and Eliminations

Revenue 484,657 7,292 477,365 6546% 482,753 9,869 472,883 4791%


EBITDA 486,393 10,171 476,222 4682% 486,656 15,755 470,901
Chile Mobile & Fixed Services
Revenue 910,536 418,872 491,664 117% 1,325,185 810,266 514,919 64%
EBITDA 637,072 168,776 468,295 277% 783,836 315,938 467,899 148%
EBITDA Margin (%) 70% 40% 59% 39%
EBIT 538,315 83,748 454,566 543% 599,537 146,594 452,942 309%
EBIT Margin (%) 59% 20% 45% 18%
Peru Mobile & Fixed Services
Revenue 241,736 191,436 50,300 26% 478,149 370,058 108,090 29%
EBITDA 48,901 34,443 14,459 42% 91,159 64,036 27,124
EBITDA Margin (%) 20% 18% 19% 17%
Call Center Chile & Peru
Revenue 16,176 14,506 1,670 12% 31,288 27,784 3,503 13%
EBITDA 1,344 1,523 -180 -12% 2,402 2,826 -424 -15%
EBITDA Margin (%) 8% 11% 8% 10%
Adjustments and Eliminations
Revenue -18,880 -16,360 -2,520 15% -35,113 -30,896 -4,217 14%
EBITDA -522 -439 -83 19% -1,017 -900 -117 n.a.
Consolidated Results
Revenue 1,149,567 608,453 541,114 89% 1,799,508 1,177,212 622,296 53%
EBITDA 686,795 204,303 482,492 236% 876,382 381,900 494,482 129%
EBITDA Margin (%) 60% 34% 49% 32%
EBIT 546,520 88,691 457,829 516% 611,809 150,175 461,634 307%
EBIT Margin (%) 48% 15% 34% 13%

EBITDA Breakdown by Services


(in millions of Chilean Pesos)
a): includes wholesales mobile services, (b): includes wholesales fixed services, (c): Others: Call Center & Others.

EBITDA Results 2Q22 2Q21 Var. ∆% 6M22 6M21 Var. ∆%


Total 686,795 204,303 482,492 236% 876,382 381,900 494,482 129%
Mobile Services Chile (a) 125,040 129,828 -4,788 -4% 250,865 249,343 1,522 1%
Fixed Services (b) 25,639 28,777 -3,138 -11% 46,315 50,839 -4,524 -9%
Others(c) 487,215 11,256 475,959 4229% 488,042 17,682 470,360 2660%
Peru Mobile & Fixed Services 48,901 34,443 14,459 42% 91,159 64,036 27,124 42%

18
Second Quarter 2022 Results
August 01, 2022

Entel Group Consolidated Balance Sheet and Income Statement (Non-Audited)


(In thousand of Chilean Pesos)

ASSETS 6/30/2022 12/31/2021 Var.(%)

Current assets 1,539,467,072 1,297,379,813 19%


Cash and cash equivalents 211,823,319 108,604,768
Other financial assets 304,154,376 326,830,155
Other non financial assets 114,322,343 95,306,980
Trade and other receivables 711,871,506 620,457,323
Accounts receivable from related entities 377,444 210,440
Inventory 171,328,100 121,126,311
Tax assets 22,765,657 24,843,836
Assets subject to sale 2,824,327 -
Non-current assets 4,587,579,117 4,175,909,504 10%
Other Financial Assets 566,977,387 397,088,066
Other non Financial assets 99,362,865 98,554,901
Trade and other receivables 7,760,562 8,678,034
Intangible assets 421,518,159 388,041,277
Goodwill 47,455,018 47,251,140
Property, plant and equipment 2,134,002,322 2,049,999,322
Rights of uses for leases 462,301,697 442,122,455
Tax assets non-current 514,918 640,498
Deferred tax assets 847,686,189 743,533,811
TOTAL ASSETS 6,127,046,189 5,473,289,317 12%

6/30/2022 12/31/2021
LIABILITIES AND SHAREHOLDERS EQUITY Var.(%)

Current Liabilities 1,296,359,848 1,159,502,396 12%


Other financial liabilities 308,663,815 196,857,268
Leases related debt 115,751,154 105,314,134
Trade and other payables 710,856,336 746,239,147
Accounts payable to related entities 807,601 607,794
Other provisions 1,226,007 1,539,643
Income tax 121,632,355 57,204,467
Other liabilities non financial 37,422,580 51,739,943
Non Current Liabilities 3,152,371,635 2,810,741,554 12%
Other financial liabilities 2,200,336,464 1,935,510,606
Leases related debt 494,228,111 486,102,565
Non current liabilities 46,739,858 40,770,581
Deffered income tax 377,943,669 315,986,031
Employee severance and others 13,930,797 14,731,566
Other non financial liabilities 19,192,736 17,640,205
Equity 1,678,314,706 1,503,045,367 12%
Paid-in Capital 874,846,615 874,846,615
Retained Earnings 588,328,436 549,179,854
Other Reserves 215,139,655 79,018,898
Equity of Non Controlling

TOTAL LIABILITIES AND SHAREHOLDERS EQUITY 6,127,046,189 5,473,289,317 12%

19
Second Quarter 2022 Results
August 01, 2022

Entel Group Consolidated Income Statement (Non-Audited)


(in thousands of Chilean Pesos)

YTD
INCOME STATEMENT 01/01/2022 01/01/2021
Var.(%)
06/30/2022 06/30/2021
Th$ Th$
Operating Revenues 1,287,414,324 1,149,410,492
Other Revenues 26,161,004 13,478,943
Salaries and Expenses (144,397,171) (127,818,086)
Depreciation and amortization (262,078,802) (229,438,415)
Impairment and bad debt (53,741,341) (42,769,387)
Other Operating Expenses (727,481,787) (627,011,730)
Other Gain (Loss) 485,932,811 14,322,743
Gain (Loss) of Operating Activities 611,809,038 150,174,560 307%
Financial income 11,992,867 1,104,813
Financial expenses (55,376,140) (46,206,152)
Exchange gain (Loss) (191,196) (2,183,083)
Other monetary adjustment (72,361,158) (21,314,809)
Profit/(loss) before income Tax 495,873,411 81,575,329

Income Tax (134,917,913) (19,578,989)

Net Income for the period 360,955,498 61,996,340

Earnings per share 1,195.15 205.27

Other Income and (Expense), debit / credit directly


to Equity

Conversion Adjustments 206,775,413 (52,195,683)


Cash Flow Coverage (72,791,918) 41,813,627
Income Tax Actuarial and Defined Benefit Plans - -
Income Tax Conversion Adjustments (17,516,556) (3,274,012)
Income Tax Cash Flow Coverage 19,653,818 (11,289,679)

Other Income and Expense with debits and credits


in the Equity, Total 136,120,757 (24,945,747)

Net Results 497,076,255 37,050,593

20
Second Quarter 2022 Results
August 01, 2022

Glossary of Terms

ARPU: Average Service Revenue per User (presented on a monthly basis).


BAFI: Fixed Wireless Broadband.
BPO: Business Process Outsourcing.
CAPEX: Capital Expenditures.
Churn: Disconnection Rate; presented on a monthly basis.
Consumerization: possibility to access personal content and / or applications, using mobile access contracted by the enterprise.
DLD: Domestic Long Distance.
Data mobile revenue: includes Internet mobile and MBB revenues.
EBIT: Operating earnings.
EBITDA: Operating earnings before interest, taxes, depreciation, amortization and fixed assets impairment.
EDGE: Enhanced Data rates for GSM Evolution; technology that provides GSM the capacity to handle data services.
EPS: Earnings per Share.
GAAP: Generally Accepted Accounting Principles.
GOU: Gigabyte of Use per subscriber; the ratio of data traffic in a given period to the average number of subscribers during the same period; presented on a monthly
basis.
EFFECTIVE GOU: Gigabyte of Use per subscriber; the ratio of data traffic in a given period to the average number of subscribers which use the service during the
same period; presented on a monthly basis.
GPON: Gygabit Passive Optical Network.
GPRS: General Packet Radio Service; enables GSM networks to offer higher capacity, Internet-based content and packet-based data services; a second-generation
technology.
GSM: Global System for Mobile communications.
HSPA: High Speed Packet Access. A family of high-speed 3G digital data services that use GSM technology. The service works with HSPA mobile phones, as well as
laptops and portable devices with HSPA modems.
HPPTT: High Performance Push to Talk.
HSDPA: High Speed Downlink Packet Access; an enhanced (third generation) mobile in the High-Speed Packet Access (HSPA family.
HSDPA + Dual Carrier: standard based on HSPA that is defined in 3GPP UMTS release 8, which enables mobile broadband speeds of up to 22 Mbps iDEN.
iDEN: Integrated Digital Enhanced Network. Motorola-developed technology for an integrated radio system called MIRS (Motorola Integrated Radio System).
IFRS: International Financial Reporting Standards.
ILD: International Long Distance.
IT: Information Technology.
LIS: Lines in Service.
LTE: Long Term Evolution, the fourth generation of radio technologies designed to increase the capacity and speed of mobile telephone networks.
K: denotes thousand.
M2M: Machine to Machine, includes the automation of communication processes between machines (Machine to Machine), between mobile devices and machines
(Mobile to Machine), and between man and machines (Man to Machine).
MBB: Mobile broadband including M2M data cards.
Mobile Service Chile Revenue: includes mobile services and equipment revenue.
Mobile Service Peru Revenue: includes mobile services and equipment revenue.
Mobile Data Revenue: includes mobile Internet and MBB revenue.
Monthly Fee: A flat monthly fee charged to a customer for use of a system service.
Monthly Service: Fee charged to the customer for overage consumptions in a month.
MOU: Minutes of Use per subscriber; the ratio of traffic in a given period to the average number of subscribers during the same period; presented on a monthly
basis.
MPLS: Multiprotocol Label Switching; a switching technology created to provide virtual circuits in IP networks.
Multimedia Revenue: includes voice, mobile data and MBB revenue.
MVNO: mobile virtual network operator, is a wireless communications services provider that does not own the wireless network infrastructure over which provides
services to its customers.
Net Financial Debt: Total short- and long-term debt less cash & cash equivalents less current and non-current financial assets.
Net Debt / EBITDA: The ratio between Net Financial Debt to trailing 12-month period income before interest, taxes, depreciation and amortization.
NGN: Next Generation Network; the convergence of publicly switched telephone networks (PSTN), voice networks, the internet and data networks.
Other Revenues – Non-core: revenues which are not a part of the Company´s core business; concepts included are gain / (loss) in sales of fixed assets and interest
accrued on past due invoices and leasing operations.
PUE: Power Usage Effectiveness, is a metric defined by The Green Grid to measure the energy efficiency of data centers.
RAN Sharing (Radio Access Network sharing): is a technology strategy that provides for the sharing of antennas between different operators
RGU: Revenue Generating Units; number of services subscribed per customer, commonly used for residential services.
SAC: Subscriber Acquisition Cost; the sum of handset subsidies, marketing expenses and commissions to distributors for handset activation. Handset subsidies
are calculated as the difference between equipment cost and equipment revenues.
SG&A: Selling, General and Administrative Expenses.
Simplified free cash flow: is the result of (EBITDA – IFRS 16 leases – CAPEX – License payments – Net Financial Expenses (excluding IFRS 16)).
SME: Small & Medium-Sized Enterprises.
SMS: Short Message Service.
TAB Rate: Chile Daily average interest rate that considerers all financing operations for up to 1 year.
VAS: Value Added Services, includes non-core services, all services beyond standard voice and data transmissions. Services included are; chat, concourses,
general information, GPRS, IVR, ringtones, games, video contents and others.
VAS Revenue: Mobile revenue including VAS services, SMS and MSM.
WIMAX: Worldwide Interoperability for Microwave Access, a standard-based wireless technology, which provides network access.
3.5G: Commercial name for HSDPA, the third-generation service provided by Entel.
4G: Is the fourth generation of mobile telecommunications technology, succeeding 3G and preceding 5G.
5G: Fifth-generation wireless is the latest iteration of cellular technology, engineered to increase the speed and responsiveness of wireless networks, enabling
increase in the amount of data transmitted over wireless systems due to more available bandwidth and advanced antenna technology.

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