A PARTNERED APPROACH

TO COMMERCIAL
CLEANING AND
FACILITIES
MANAGEMENT

021-50207929
c us t om e r c a r e @ if s .c o.id
Dear Prospective Partner,

Managing your facility is no easy task - considering everything from cleanliness, floor care, general
maintenance, pest management - the list is endless...

We at Integrasi Fasilitas Servis have adopted a partnership approach to facilities management. Our
principals are founded on the premise that success in managing your client space requires both the
vendor (that’s us!) and the customer to form a synergy and work together seamlessly. This means great
communication, constant quality assurance improvement and a dedicated team to get the job done.

We understand the day to day struggle with maintaining your facility; we go beyond the vendor/
customer relationship and integrate ourselves into your space to learn the idiosyncrasies early on, so
we can design a custom approach to managing the growing needs of your space.

The business case for clean and sanitary work space is obvious. Your customers and employees never
have to think or complain about the condition of their premises; and management never has to wonder
or worry about whether washrooms are hygienic or garbage cans are emptied.

...It just gets done!

In other words, when it comes to janitorial services, no news is good news! At Integrasi Fasilitas Servis.,
we don't just maintain basic standards - we go above and beyond.

I look forward to partnering with you to enhance your already outstanding reputation.

Leave the dirty work to us,

Integrasi Fasilitas Servis

 ABOUT US
Integrasi Fasilitas Servis offers a
full range of cleaning services to
suit any business and any budget. Our cleaning philosophy
From light office cleaning to deep We believe a clean working and living environment is a
institutional kitchen cleaning, our healthy working and living environment. Our systematic
highly trained staff will ensure your approach to establishing and maintaining the highest stan -
environment is pleasant, safe, and dards of cleanliness means you can focus on your work
and your customers. Quality control is very important to us.
healthy. For your peace of mind, we
Over our many years in the business, we've developed a
carry comprehensive general liabili- foolproof system of weekly, monthly, and yearly janitorial
ty and property damage insurance, maintenance that guarantees results.
and all our staff members are
covered by Workers' Compensa- Our people
tion. We adhere to all Federal and
Each member of the IFS team is carefully screened.
Local regulations and screen each We hire only the most conscientious and professional
candidate for work eligibility to candidates. Each cleaner is thoroughly trained on our
ensure complete compliance with systems, products, and equipment and constantly moni
-
labor laws. tored on their daily performance.

OUR DIVISIONS
Commercial Division Education Division Data Centers Division
MANAGEMENT SOLUTIONS
COMPREHENSIVE FACILITY

Residential Division Mass Transit Division Industrial Division

Restaurant Division Healthcare Division
Retail Division Hotel Division

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 WHY IFS

SINGLE SOURCE A CUSTOM COMPREHENSIVE

PROVIDER JANITORIAL ON-BOARDING
IFS is a comprehensive PROGRAM PROGRAM
facilities provider, offering a
suite of facility services in one All facilities have their own You don't get a second chance
place. Our core business is com - unique needs – your designat- to make a first impression - we
mercial cleaning services; how - ed account executive will work get that! To ensure we get it right
ever, we offer all ancillary with you to put together a the first time, we have a compre-
services that compliment the custom janitorial program that hensive on-boarding program
daily function of your facility: suits your needs as well as your that is carefully reviewed with
Pest Management, Window budget. each client. This program covers
Cleaning, Carpet Care, Strip - all aspects of the startup from
ping/Waxing/Burnishing, Securi- client space access, backup
ty/Concierge Services, Office keys, trash scheduling, sensitive
Wellness, and many more... areas, recommended services,
invoicing parameters, invoice
setup, etc.

WE MODEL AFTER 'ISSA' STANDARDS

Our training standards are modeled after the "ISSA Standards of Cleaning" to ensure our service delivery
MANAGEMENT SOLUTIONS
COMPREHENSIVE FACILITY

is delivered to the highest standard. The ISSA family of Clean Standards establishes a framework to help
facilities objectively assess the effectiveness of their cleaning processes using ATP meters in conjunction
with a more traditional audit process. Based on the philosophy of "Clean, Measure, Monitor," the ISSA
Clean Standards contribute to the quality of the indoor environment.

c us t om e r c a r e @ if s .c o.id

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CROSS- OUR
CONTAMINATION PARTNERSHIP
PREVENTION APPROACH
We feel that cross-contamina - We have adopted a partnered
tion is one of the most over
- approach to facilities management
looked things in the our indus
- - requiring effort both parties to
try. We implement the use of ensure expectations are managed,
color coded rags, dusters and service delivery is being monitored
mop heads as well as catch and the overall goals are being met.
basins for our mop buckets to Our success is founded on the
ensure the spread of germs is premise that success in managing
controlled. your client space requires both the
vendor (that's us!) and the custom -
(No janitorial provider should form a synergy and work
clean your desk with the same together - this means great commu -
rag that was just used to clean nication, constant quality assur-
the restroom.) ance and improvement and a dedi -
cated team to get the job done.

SUSTAINABILITY / GREEN INITIATIVE

Our programs are designed with conservation and the environment in mind. We offer initiatives such as
Green Seal Certified Chemicals as well as a Communal Garbage initiative to create a more sustainable
approach to facility management.
MANAGEMENT SOLUTIONS
COMPREHENSIVE FACILITY

24/7/365
IFS operates a 24/7/365 operation. Our sta ffare on call and we have a live operator for after hours
emergencies. We understand that things happen at all hours of the day in your facility and we are here to
assist!

c us t om e r c a r e @ if s .c o.id

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AN EDUCATED
CUSTOMER..
At IFS, we believe that an educated
customer is paramount to both parties
success. With that said, we would like to
break down the three components that
need to be orchestrated correctly in
order for your facility to appear well
maintained and clean.

1. GENERAL 2. PERIODIC 3. GENERAL

CLEANING SPECIALTY WORK MAINTENANCE
General Cleaning involves the In addition to General Cleaning, General Maintenance is the final
routine cleaning and sanitization a periodic plan needs to be insti - piece and critical to the opera-
of your facility or office. This is a tuted for all your specialty work tion of your facility. If a wall
baseline program which will to be done. This includes, Carpet needs to be repainted, a carpet
involve the emptying of trash Cleaning, Wall Maintenance, VCT needs to be replaced, or holes in
cans, vacuuming, mopping, Strip/Waxing, Restroom Scrub - your walls need to be patched -
restocking of dispensers, etc. bing, High Dusting, Window this is where the 'maintenance'
Often times, customers believe Cleaning, etc. portion comes into play. If
that general cleaning is all they damage exists (eg: a restroom
need to keep their space ...This step is often overlooked when stall door has a broken hinge, a
general cleaning contracts are signed dispenser is inoperable), we will
presentable and maintained,
and without these extra services the always make these known to you
which is a common misconcep- space will eventually appear neglected.
tion. All facilities need a proper so we can be get these things
periodic schedule of specialty remediated as soon as possible.
work and a general mainte -
...While this isnt a cleaning issue, it adds
nance program to be successful. the appearance of neglect to the overall
feeling of your space.
MANAGEMENT SOLUTIONS
COMPREHENSIVE FACILITY

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 COMPREHENSIVE FACILITY

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MANAGEMENT SOLUTIONS
OUR SERTIFICATE
 COMPREHENSIVE FACILITY

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MANAGEMENT SOLUTIONS
OUR SERTIFICATE
HOW WE MEASURE "CLEAN"
VIA ATP TESTING OF A SURFACE

What is ATP testing?

Adenosine Triphosphate, or ATP is the energy molecule
found in all living and once-living things, making it a perfect
indicator when trying to determine if a surface is clean or
not. With an ATP hygiene monitoring system, ATP is
brought into contact with Hygiena's unique liquid-stable
reagent in the test device. Light is then emitted in direct
proportion to the amount of ATP present in the sample
and read in the SystemSURE Plus, providing information on Luciferinhuciferose Adenosine Emitted
the level of contamination in seconds. Triphosphate Light

Hygiena Suggested* ATP Levels of Clean

Ultra-Clean
Sterile surfaces and food prep areas
0-10

Very Clean
Critical touch points
11-30
Good Clean
Floor recjmt, and typical microfiber towel 31-80
performance
Somewhat Dirty
Caution: Surface should be cleaned and has some risk of
contamination from disease-causing bacteria (typical 81-200
mopping practices perform in this range)

Dirty
Warning: Surface needs cleaning and has medium risk of 201-500
contamination from disease-causing bacteria

Very Dirty
Danger: Surface needs cleaning and has medium to high 201-1000
risk of contamination from disease-causing bacteria

Filthy
Danger: Surface needs cleaning and has high risk of >1000
contamination from disease-causing bacteria

ATP Testing is done at

High Touch Point Areas,
as defined below:
MANAGEMENT SOLUTIONS
COMPREHENSIVE FACILITY

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Our clients
Satisfied clients include many institutions and businesses in your community

MANAGEMENT SOLUTIONS
COMPREHENSIVE FACILITY

c us t om e r c a r e @ if s .c o.id

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OUR
SERVICES

• Green / Eco-Friendly Cleaning Services • Fire Guard / Fire Safety Directors

• Porter/Matron Service • Lobby Desk Concierge Services
• Handyman/Superintendent Services • Video Surveillance Systems
• Post Construction Cleanup / Deep Cleaning Services • Access Control / Intercom Systems
• Restroom Sanitization
• Refrigerator/Appliance Cleaning Pest Control Division
• Carpet Shampooing (Bonnet & Extraction) • Integrated Pest Management
• Furniture and Upholstery Cleaning
• Blind Cleaning
• Pressure Washing
• VCT Stripping & Refinishing
• Floor Buffing & Burnishing
• Tile & Grout Cleaning
• High Dusting • Energy Efficiency Audits
• Kitchen and Lavatory Supplies
• Escalator Cleaning Office Services
• Computer / IT Room and Sensitive Equipment Cleaning • Document Destruction
• Junk Removal / Trash Hauling • Corporate Essentials Program (Coffee/Water/Snacks)
• Breakroom Furniture
Restoration & Maintenance Division • Office Furniture Systems
• Metal Maintenance: Polishing, Plating, Refinishing, • Furniture Assembly
Polishing, Cleaning • Custom Mats/Runners
• Natural Stones Surfaces: Polishing, Honing, Diamond
Cutting

Window Cleaning Division

• On-Demand Window Cleaning Services
• Skylights
• Interior Partition Glass

Landscaping Division
• Comprehensive Landscaping & Masonry Services
• Tree Service
• Maintenance / Litter Patrol
• Parking Lot Sweeping Services
• Asphalt Paving / Crack Filling
• Parking Lot Striping

Construction Division
• Carpet Installation

021-50207929
Jl. Pahlawan No. 89 RT.003/009 Rempoa
TESTIMONIALS
To Whom It May Concern: turnaround time, and IFS has always
We would like to express how pleased we are with conveniently been there for us.
the services provided by Integrasi Fasilitas Servis.
IFS comes on a daily basis to service all of our We highly recommend the services, and
common areas including hallways, elevators, representatives of Integrasi Fasilitas Servis.
staircases, gymnasium, laundry room and lobby. Should you have any further questions, please feel
The attention that is given to detail in cleaning, free to contact us.
consistently goes beyond our expectations. Their
customer service is also outstanding! We have
Bastian Royulantian
often been in situations where we had to prepare Operating Manager
apartments for new tenants with very little

c us tom e r c a r e @ ifs .c o.id

021-50207929