BETTER VALUE, BETTER RESULTS.

UA - Pulaski Technical College

Proposal for Janitorial Services
October 2018

akinsclean.com
Dear Chris,

Thank you for the opportunity to submit a proposal to provide temporary custodial
services to Pulaski Technical College. We are ready to work! We are ready to employ
our experience and ingenuity to uphold your sanitation standards and support your
business and academic mission. We have over 40 years experience and continue to
successfully support numerous educational facilities such as yours.

Our goal is to impress you. Not with words and well crafted letters, but with quality
service and follow through. Our service and janitorial implementation produces higher
functional and financial performance because you are free to focus on matters most.
We've built our business on providing you the highest value with regard to cost and
efficiency; higher value, lower cost.

Thank you for the opportunity to submit this proposal. Akins Janitorial never takes for
granted the opportunity to serve. Thank you again for your consideration. We look
forward to hearing from you soon.

Sincerely,

Henry Akins, Founder & CEO

 PROPOSAL OVERVIEW

COST PROPOSAL METHOD

Employ workforce of 32 cleaning
professionals to ensure optimal
coverage and efficiency of multi-
campus sanitation. Two
Main Campus $36,953.00 manager/supervisor structure to
immediately address client requests
Aerospace and manage quality assurance.
Technology $326.68
Implement AJS Green Clean system to
Center avoid use of environmentally harmful
chemicals. Use protective materials
Little Learners $563.00
and methods for floors and surfaces
CAHMI Campus $4,857.77 to reduce further damage from
prolonged neglect. Maintain floors in
preparation for restoration effort.
LR South
$16,089.14
Campus
SUMMARY
Saline County AJS is prepared to implement our proven
$74.32 cleaning solution to vastly improve the
Adult Center current condition of campus cleanliness
and aesthetics. Our job is to fully satisfy
the college's cleaning standard so the
students, faculty and staff can work, learn
Monthly Total $58,863.91 and play in a pleasing environment.

Yearly Total $706,366.92 In conclusion, we guarantee your

satisfaction with full confidence. Our
proven results and unparalleled
commitment to quality will no doubt
return campus cleanliness to an
organizational asset.
 COMPANY HISTORY
UNM ATCHED VALUE. PROVEN RESULTS

Akins Janitorial is a family owned and operated

commercial cleaning service provider. Akins earned
a reputation for professionalism and providing great
quality at competitive rates. Our focus is delivering value.
Akins is built to provide a high degree of service at
competitive rates. For over 40 years we’ve served our
customers in janitorial services, environmental
services, carpet and tile cleaning, property vendor services
and other sanitation and maintenance functions.
WHEREVER PEOPLE WORK, LIVE,
LEARN, RECOVER, AND
PLAY...WE DELIVER VALUE
Akins continues to strive for exceptional cleaning
solutions to fit the budget of any business to
provide healthier environments for their customers
and employees. With tailored cleaning options and
competitive rates, Akins provides services to a large
range of clients, from schools, medical offices,
shopping centers, warehouses, dealerships,
religious centers, apartment properties,
professional offices, daycares, retail stores, gyms
and more.
 OUR APPROACH
SCHOOLS, COLLEGES & UNIVERSITIES
Whether a daycare or school system, We'll implement this at Pulaski Tech by
educational facilities require custodial services employing a staff of 32 cleaning professionals
that address the high-volume, high-touch to ensure all campus areas maintain pristine
environments where the health and safety of floors and surfaces. We'll manage debris and
students are paramount. trash removal from all facility areas (e.g.
classrooms, offices, restrooms, cafeteria, etc.),
Akins Janitorial has over 40 years of
maintain clean tools, equipment, and
experience in providing complete janitorial
instruments including the janitor closets. We'll
services to daycare franchises, schools
also employ cleaning solutions that are free of
districts, community colleges as well as large
ozone depleting chemicals, toxic compounds
universities. We understand that when people
and do not produce toxic by-products.
are playing, working and interacting with each
Campus cleanliness we'll become an asset of
other they are more susceptible to the spread
Pulaski Technical College and never a
of illness-causing germs.
distraction.
It’s important to clean your facility correctly
using proper disinfectants and avoiding Few come close to matching our elite quality
corrosive chemicals. sanitation. Allow Akins Janitorial to satisfy the
GREEN CLEANING IS OUR STANDARD . . . cleaning needs of your students and staff so
YOU DON'T HAVE TO ASK you can focus on what matters most.
 TEAM

STRUCTURE

ALLOCATION OF RESOURCES
Each campus is provided a dedicated team of cleaning professionals to satisfy the overall cleaning
standards of Pulaski Technical College as well as specific needs dictated by the uniqueness
of each campus. Additionally, each school is provided dedicated equipment that is operated and
maintained by the site staff.

Each campus has a designated Site Lead that is responsible for managing supply levels, quality
assurance, security of the building, and any areas of focus raised by the Supervisor.

There will be two Supervisors to oversee the account. They will be the primary contact for
Pulaski Tech facilities' management concerning any cleaning issues. The Supervisor is
responsible for coordinating staffing, direct line of support to Pulaski Tech faculty and staff
supporting the site leads and day time porters.
 RETENTION STRATEGY

PERSONNEL, THE PROBLEM & SOLUTION

Retention of productive employees has long been a major concern of service businesses. It is
common knowledge that it is more efficient to retain a quality employee than to hire and train a
replacement employee. Our retention strategy is based on two major realizations of employee
turnover:

1. It is costly
2. It affects the performance of our organization

Given these concerns our management teams have spent countless meetings, discussions and
research hours crafting the following strategy to reduce employee turnover and promote
continuous improvement to the quality of our service.

EMPLOYEE ENGAGEMENT COMPENSATION AND BENEFITS

In an effort to increase employee engagement, AKINS compensation strategy is to explicitly link
AKINS is currently reducing the amount of part- rewards to retention. We implement a tier system
time positions. We are combining roles to create in which showing up on time, infrequent call-ins,
more full-time opportunities in an effort to and high performance result in scheduled pay
increase job satisfaction, boost confidence that rate increases. Inversely, late arrival, call-ins and
our employee's jobs are important, and excite low performance result in falling tiers. The criteria
pride in the company. We strongly believe this is objectively defined and given to every
effort is the lead contributor to our retention candidate prior to finalizing the hire.
improvements of 2018.

MANAGEMENT EVALUATIONS RECRUITMENT

To ensure fair treatment of every employee, we Evidence suggests that recruitment practices
implement quarterly management evaluations. strongly influence turnover. Before an offer is
These assessments are entirely fueled by our made to a candidate, we ensure the
employees and are used to make any necessary compensation package is agreeable and filter
adjustments to ensure AKINS remains a great candidates by compensation expectations. We
place to work. also give a specific detail of job hours, duties and
other expectations to provide the most accurate
preview of the job.
 on-site performance review

MEASURING PERFORMANCE
AKINS observes three (3) Key Performance Indicators (KPI's) to measure performance to ensure
we are meeting both client and company strategic and operational goals. Our primary objective is to
ensure we are meeting (if not exceeding) all of your cleaning and safety standards. It is imperative
we track these metrics to maintain a clean and safe environment for all students, faculty and staff.

The following KPI's helps gauge our overall effectiveness as janitorial professionals, and determine
which areas are making the most impact, positive or negative, on our corporate objectives.

QUALITY OF SERVICE
Quality audits performed by account supervisor conducted twice a week
Daily check-ins by account supervisor with site leads
Employee productivity (analysis of labor hours, costs, and supply usage)
Employee retention
Employee attendance/absenteeism

SAFETY
Quantity of OSHA Recordable Incidents (OSHA Recordable Incident Rate)
Floor slip resistance testing (conducted daily)
Quantity of Lost Work Days (Lost Time Case Rate)
Quantity of Near Misses recorded

CLIENT SATISFACTION AND RESPONSIVENESS

Client surveys to gauge faculty and staff satisfaction with quality or service
Quantity of client complaints
Quantity of client compliments
Comparison of special requests submitted to number of special requests completed
UNITED IN OUR PASSION TO
WORK, OUR EMPLOYEES
DELIVER SIGNIFICANT
VALUE TO THE BUILDINGS
THAT ENRICH AND NOURISH
THE LIVES OF MILLIONS OF
PEOPLE EVERY DAY.
AKINS JANITORIAL SERVICES
 REFERENCES
E-Stem Public Charter Schools, 200 S Commerce, Little Rock, AR 72201
Mark Milhollen, CFO (501) 551-9789
5 years
Provided complete janitorial solutions for Downtown elementary and middle school
Managed Summer Detailed Cleaning Project (Floor refinishing, dusting, carpet
cleaning, windows, desk detail, etc.)

Bryant Public Schools, 200 NW 4th Street, Bryant, AR 72202

Bob Padgett, Head of Maintenance (501) 804-1562
8 years
Provided complete janitorial solutions for all facilities within school district
Managed Summer Detailed Cleaning Project (Floor refinishing, dusting, carpet
cleaning, windows, desk detail, etc.)

OTHER RELEVANT REFERENCES

Pulaski Technical College (now known as: University of Arkansas Pulaski Tech)
7 years

Little Rock Christian Academy

3 years

Immaculate Conception
4 years
EEO
POLICY
IT IS THE POLICY OF AKINS JANITORIAL SERVICES TO PROVIDE EQUAL OPPORTUNITIES
TO ALL EMPLOYEES AND APPLICANTS.  AKINS JANITORIAL WILL RECRUIT, HIRE, TRAIN,
AND PROMOTE PERSONS IN ALL JOB CLASSIFICATIONS BASED ON ABILITY TO PERFORM
JOB DUTIES WITHOUT REGARD TO RACE, CREED, GENDER, RELIGION, AGE, NATIONAL
ORIGIN OR HANDICAP.  PROMOTION DECISIONS WILL BE MADE ONLY ON THE
INDIVIDUAL’S PERFORMANCE AND QUALIFICATIONS AS RELATED TO THE
REQUIREMENTS OF THE POSITION.  WHEN THE PERFORMANCE AND QUALIFICATIONS
ARE EQUAL, EXPERIENCE WITH AKINS JANITORIAL SERVICE WILL DETERMINE WHO IS
PROMOTED.
QUALITY
AKINSPROMISE

WE
STICK 
TO
IT
AKINSJANITORIAL
308 WEST ROOSEVELT RD
LITTLE ROCK, AR 72206
P : 501.771.9966
F : 501.771.9965
CONTACT@AKINSCLEAN.COM