PMP Itil

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Project Management Professional (PMP) & Information Technology Infrastructure Library (ITIL) Hot Certifications

PMP the Reality

Why Certify in PMP or ITIL?


1. It is quickly becoming an entry requirement -Offshore is ramping up fast!! 2. Perception is in the customers mind of competence! 3. Enduring skill and competency. 4. You really do learn worthwhile stuff you use!

PMP versus ITIL


PMP
Project Management process for any type project -- not IT specific PMI 1984--today over 200K members #4 in top 10 Certifications

ITIL
IT service delivery specific Off the radar--being promoted by CA and HP Good benchmark for assessments -- SOX US Flavor Microsoft MOF

Follow the Money?

PMP Facts
Costs -- PMP membership ~ $130
Chapter $30 Test Fee $405 ($555 non-member)

175 Questions -- 80% candidates pass first timeproblem for PMI

PMI Headquarters

PMP Requirements
BS/BA or (7500 hours PM experience) 3 years of PM experience (4500 hours) 36 hours of PM training or education 3 Year Cycle -- need 60 PDUs to keep certification

THE TEST
200 multiple choice - 175 count 61% or 106 right ~ 80% pass rate Rightness 4 Answers 2 are dumb Math is easy for techies All about PMI vocabulary and processes

Tips and Tricks


1. 2. 3. 4. 5. Read PMBOK 3 times Know processes well enough Good Yahoo groups like PMBEST Leverage your personal learning strengths Study group at PMI chapter

Next Steps
Really commit to the PMP certification Join PMI and Chicago chapter Go to chapter meetings Get the PMBOK start studying Complete online application for exam Schedule Prometric test session Study study study Pass Get cool pin and certificate

ITIL
itSMF IT Service Management Foundation Certification ISEB Information Systems Examination Board Foundation Certificate ~$184 course ~$200 Managers Certificate ~$7K

ITIL Service Management


security security
IT Service

Availability Management Capacity Management Financial Management


for IT services

Continuity Management

Release Management

Service Level Management

IT Infrastructure

Change Management Configuration Management


k esk Serviice D es erv ce D S

Incident Management

Problem Management

ITIL Certification
EXIN ISEB
http://www.exin-exams.com

European Examination Institute for Information Science


http://www.bcs.org.uk/iseb/ism2.htm

The Information Systems Examination Board

Testing at Prometric (www.prometric.com) ITIL Foundation


Foundation Certificate in IT Service Management

ITIL Service Manager


and/or
Managers Certificate in IT Service Management

Practitioner Certificate in IT Service Management

ITIL Practitioner

Foundation Certification
On line course and study itSMF IT Service Management book 40 Questions/multiple choice -65% to pass (28 correct) English english No ongoing certification requirements Check out Microsoft Operations Framework (MOF)

Next Steps
Sign up for online course that includes itSMF book Study materials for ~ 1 week Sign up to take exam at Prometrics Study Study Study Pass Get cool pin and certificate

Questions???

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