Brand Management Report

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REPORT ON FAVOURITE BRAND

SUBMITTED TO Dr. Tanmoy DE

SUBMITTED BY Shubhangi Singh

PRN 22021141108

BRAND H&M

WORLD CLASS BRAND


TIMELINE

YEAR EVENTS

1947 The first store opens in Vasteras, Sweden, selling women’s clothing. The store is called Hennas.

1952 Hennes opens in Stockholm

1964 The first store outside Sweden opens in Norway

1968 1968 The name is changed to Hennes & Mauritz. This is the start of sales of men’s and
children’s clothing.

1974 H&M is listed on the Stockholm Stock Exchange.

1976 The first store outside Scandinavia opens in London.

1980s Stores open in Germany and the Netherlands. H&M acquires the mail order company Rowells.

1998 First store opens in France, and the business takes its first steps in ecommerce.

2000 The first H&M stores in the US and Spain open in the year 2000. In subsequent years H&M
opens in more European markets.

WORLD CLASS BRAND


2004 H&M’s designer collaborations start with Karl Lagerfeld, to be followed by collaborations with
some of the world’s biggest designers and fashion icons.

2006 The first ever franchise for the company opens in Dubai, United Arab Emirates, closely
followed by a store opening in Kuwait City, Kuwait.

2007 H&M enters East Asia with Kylie Minogue opening the flagship Hong Kong store. Cos
launches.

2008 H&M takes a 60% share of fashion firm FaBric Scandanavian AB and acquires brands
Weekday, Monki and Cheap Monday.

2010 The first H&M Conscious Collection is launched, made with sustainable materials such as
organic cotton and recycled polyester. Store number 2,000 opens in Osaka, Japan

2013 2013 Launch of fashion brand & Other Stories. H&M opens its online store in the US.

2014 Launch of the first denim garments made using recycled fibres from H&M’s Garment

2015– The h&m Foundation announces the Global Change Award, supporting and encouraging
2016 innovation for a more circular fashion industry. Launch of the new H&M Beauty concept. Eight
new H&M markets are added, including India, South Africa and New Zealand, and the h&m
online store opens in a further 21 markets.

2017 New brand ARKET is launched. H&M celebrates its 70th birthday and opens eight new online
markets as well as its first stores in Kazakhstan, Colombia, Iceland, Vietnam and Georgia.

WORLD CLASS BRAND


REPORT CARD

YOUR BRAND SCORE

Delivers benefits consumers truly desire You identify key desires in your 6
market and create an engaging experience for consumers based on them.
Stays relevant Elements of the brand, such as imagery or the type of person
who uses it, and the perception of the brand as a whole, are modified to fit 7
the times.
Is priced based on consumers’ perception of the brand’s value The nature
of the product in the customer’s mind (premium vs. household staple) 7
influences the price.
Is consistent Marketing communications don’t send conflicting or confusing
messages over time? 5

Fits sensibly into your brand portfolio Brands work logically together, with
minimal conflict and overlap in market segments and consumers. 6

Has an integrated marketing strategy All marketing activities and channels


consistently communicate the same message about the brand. 7

Has meanings that managers understand Managers know consumers’


different perceptions, beliefs, attitudes, and behaviors associated with the 6
brand.
Receives sustained support You consistently invest to ensure consumers
have the proper awareness and strong, favorable, and unique associations 7
with the brand in their memory
Is constantly monitored You use a formal brand equity tracking system,
such as in-depth brand audits and ongoing brand-tracking studies 4

Is properly positioned It clearly communicates its similarities and


differences from competing brands. 6

Score 61

WORLD CLASS BRAND


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