IBM i2 Analyst's Notebook

Release Notes
Version 8.9.1
May 2012

IBM® i2® Analyst's Notebook® delivers powerful analytical and visualization capabilities designed to
reduce the time required to identify high-value intelligence within quickly growing data sets.
Features such as dynamic filtering, the Heat Matrix, Social Network Analysis, mapping support, and
conditional formatting allow analysts to keep pace with the ever-increasing rate of operations and help
to identify hidden intelligence that may otherwise have been missed.
Combining all of this with the new task-based user interface and a set of high-quality icons, IBM i2
Analyst's Notebook offers unrivalled levels of support for analysts in their mission-critical work.
Important: IBM i2 Intelligence Analysis software at version 8.9 is not compatible with earlier versions
of i2 software. Upgrading directly is not supported. To install IBM i2 software at version
8.9, you must first uninstall all of your existing i2 software, and then install the new
versions. The program or programs covered by these release notes are designated for
deployment.

Contents

Release Contents 2
What's New in this Release? 2
System Requirements 6
Multicultural Support 7
Hardware Specification 8
Documentation 9
Installation 9
Enhancements and Bug Fixes 10
Known Limitations 12
Contacting IBM Support 17

Notices
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND,
EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in
certain transactions, therefore, this statement may not apply to you.

 Copyright IBM Corporation 1991, 2012

This information contains examples of data and reports used in daily business operations. To illustrate them as completely as possible, the
examples include the names of individuals, companies, brands, and products. All of these names are fictitious and any similarity to the names and
addresses used by an actual business enterprise is entirely coincidental.

Release Contents

The following table summarizes the Analyst's Notebook 8 releases:

Version Release date

IBM i2 Analyst’s Notebook 8.9.1 May 2012
Analyst’s Notebook 8.7.9 September 2011
Analyst’s Notebook 8.7.5 August 2011
Analyst's Notebook 8.7.3 (HF1) March 2011
Analyst's Notebook 8.7.1 December 2010
Analyst's Notebook 8.5 (HF1) August 2011
Analyst's Notebook 8.5.1 May 2010
Analyst's Notebook 8.0.5 (SP1) October 2009
Analyst's Notebook 8.0.1 June 2009

What's New in this Release?

New features in IBM i2 Analyst’s Notebook 8.9.1

IBM i2 Analyst’s Notebook 8.9 includes changes that support the integration of the
product into the IBM technology stack. It provides guaranteed compatibility with other IBM
i2 products that have the same version number.

At version 8.9, IBM i2 products no longer support or require authorization mechanisms

such as dongles or software license management (SLM). When you purchase or upgrade
to version 8.9 of an IBM i2 product, you must upgrade your other i2 products to version
8.9 at the same time.

Analyst’s Notebook 8.7.9

This is a maintenance release of Analyst’s Notebook that reduces the installation footprint
without changing the current feature set.

Analyst’s Notebook 8.7.5

Analyst's Notebook 8.7.5 resolves issues discovered since the release of Analyst's
Notebook 8.7.3 (HF1).

For information on the issues resolved, see the Enhancements and Bug Fixes section
later in this document.

2 IBM i2 Analyst’s Notebook

Analyst’s Notebook 8.7.3 (HF1)

Analyst's Notebook 8.7.3 resolves issues discovered since the release of Analyst's
Notebook 8.7.1.

Analyst’s Notebook 8.7.1

The following new and updated features are included in Analyst's Notebook 8.7.1:

 Reduced start-up times

 Improved export to PDF output quality

 Other performance/usability updates and bug fixes

 Reduced printing file sizes for charts with legacy icons

 New Installation Manager

Analyst's Notebook 8.5 (HF1)

Analyst's Notebook 8.5 (Hotfix 1) resolves issues discovered since the release of
Analyst's Notebook 8.5.1 and Analyst's Notebook 8.5.3.

For information on the issues resolved, see the Enhancements and Bug Fixes section
later in this document.

Analyst's Notebook 8.5.1

The following new and updated features are included in Analyst's Notebook 8.5.1:

 Entity icons redrawn as high-quality images

 Icon frames for highlighting and easy visualization of key entities

 The ability to add pictures to entity representations including theme lines, event
frames, and icons

 A Heat Matrix to reveal and highlight hot-spot activity when working with Dynamic
Filtering

 Support for importing Cellebrite Universal Forensic Extraction Device (UFED) data to
create charts automatically

 Enhanced Social Network Analysis, with support for an eigenvector centrality measure

Analyst's Notebook 8.0.5 (SP1)

The following new and updated features are included in Analyst's Notebook 8.0.5 (SP1):

 Enhanced Social Network Analysis:

o Normalize results options

IBM i2 Analyst’s Notebook 3

 o Run Social Network Analysis as a background task

o Performance/usability updates and bug fixes

Analyst's Notebook 8.0.1

The following new and updated features are included in Analyst's Notebook 8.0.1:

 Task-based user interface, grouping together common commands used for a

particular task

 Improved chart navigation including panning, zooming, and the chart overview window

 Filtering chart items using a list or histogram view

 Mapping chart items containing geographical information to Google Earth

 Social Network Analysis allows you to explore group dynamics within a chart by
focusing on the relationships that exist between entities

 Automatically formatting chart items for analysis or presentation using Conditional

Formatting

 Enhancements to the Importer, including exporting column actions

 “Reveal Hidden” functionality displays hidden chart items as grayed

 “Compact Peacock” chart layout providing a more compact and legible final chart

 Tabs for switching and moving data between multiple open charts

 Theme line icons can be displayed as you pan across theme lines

 Exporting charts to PDF documents

 Saving charts (or sections of charts) as pictures

 Custom icons are embedded within charts

 Over 100 icons have been added

Note: The Analyst's Notebook online help provides an overview of these features. To
view this information:

– Start Analyst's Notebook, and then select Contents from the Help menu.

Notes for existing Analyst's Notebook users

Upgrading Analyst's Notebook 7 to version 8

Important: IBM i2 Intelligence Analysis software at version 8.9 is not compatible with
earlier versions of i2 software. Upgrading directly is not supported. To install IBM i2
software at version 8.9, you must first uninstall all of your existing i2 software, and then
install the new versions.

4 IBM i2 Analyst’s Notebook

 Analyst's Notebook 8 replaces an installation of Analyst's Notebook 7. It is not possible to
run version 7 and version 8 simultaneously on the same computer.

Compatibility with Analyst's Notebook 7 format

Analyst's Notebook 7 charts can be opened in version 8, modified, saved, and reopened
in Analyst's Notebook 7. When the chart is saved, it is checked to see if there are any
significant compatibility issues with earlier versions. If so, a relevant warning is displayed.
For details of Analyst's Notebook 8 features not supported in version 7, see the Analyst's
Notebook online help.

Saving Charts in Analyst's Notebook 6 format

Analyst's Notebook 6 charts can be opened in version 8, modified, and subsequently

saved in version 6 format. When the chart is saved, it is checked to see if there are any
significant compatibility issues with earlier versions. If so, a relevant warning is displayed.
For details of Analyst's Notebook 8 features not supported in version 6, see the Analyst's
Notebook online help.

Notes for existing Link Notebook 5 users

Link Notebook 5 charts can be opened in Analyst's Notebook 8.

Updating customized templates and specifications

This version of Analyst's Notebook provides you with the latest templates, import
specifications, and report specifications. Product enhancements are made available
through these files, and (where appropriate) you should make sure you are using the
latest versions.

If you have customized Link Notebook 5 or Analyst's Notebook 6 or 7 templates and wish
to use them within Analyst's Notebook 8, the templates must be merged. For more
information, see the online help topic Merging Templates.

Import specifications created in Analyst's Notebook 7 will open in Analyst's Notebook 8.

You can use Link Notebook 5 and Analyst's Notebook 6 import specifications in Analyst's
Notebook 8, but not until you have converted them into the format required by the Import
Editor. For more information, see the online help topic Managing Import Specifications.

Compatible companion products

You may have licensed one or more Analyst's Notebook companion products.

The following versions of companion products work with Analyst's Notebook 8.9:

 IBM i2 iBase 8.9

 IBM i2 iBridge 8.9

 IBM i2 Text Chart 8.9

 IBM i2 Pattern Tracer 8.9

IBM i2 Analyst’s Notebook 5

  IBM i2 Information Exchange for Analysis Search for Analyst's Notebook 8.9

 IBM i2 Analyst's Notebook Connector for Esri 8.9

Upgrading new icons across IBM i2 products

Installing Analyst's Notebook 8.9 or later automatically upgrades the legacy icon set used
by the other IBM i2 products installed on your machine to the new, redrawn icon set.
When this upgrade has been performed, other IBM i2 products such as Text Chart will
display new icons only. Legacy icons will no longer be supported.

Note: iBase 8.9 includes an option to revert to legacy mode if required.

System Requirements

At release, these are the supported operating systems for IBM i2 Analyst's Notebook 8:

Desktop operating systems

Windows 7 Professional/Enterprise/Ultimate x86 (32-bit) and x64 (64-bit)

Windows Vista Business/Enterprise/Ultimate x86 (32-bit) and x64 (64-bit) SP1 or later

Windows XP Professional x86 (32-bit) SP3 or later and x64 (64-bit) SP2 or later

Server operating systems offering thin client environments

Windows Server 2008 R2 x64 (64-bit) with Terminal Services enabled

Windows Server 2008 x86 (32-bit) and x64 (64-bit) with Terminal Services enabled

Windows Server 2003 Standard/Enterprise x86 (32-bit) and x64 (64-bit) SP2 or later
with Terminal Services enabled

Windows Server 2003 R2 Standard/Enterprise x86 (32-bit) and x64 (64 bit) SP2 or later
with Terminal Services enabled

Note: All server operating systems are also supported with Citrix MetaFrame
Presentation/Xen App Server 4.0 or later.

IBM i2 Analyst's Notebook requires that Microsoft .NET Framework 2.0 SP1 or .NET
Framework 3.5 is present on the installation system. The version of .NET you require will
depend on the operating system you are running. These versions are included on the
Analyst's Notebook 8.9.1 CD.

IBM i2 Analyst's Notebook requires that Microsoft Windows Installer 4.5 is present if the
installation system is running Windows Vista or Windows Server 2008.

6 IBM i2 Analyst’s Notebook

 The documentation provided with IBM i2 Analyst's Notebook is in Adobe PDF format. To
display this documentation, a PDF viewer must be present on the installation system.

IBM i2 Analyst's Notebook can map items to Google Earth 5.0 or later. Google Earth is
not currently supported on Terminal Service-enabled server environments. Note that in
this environment only one user at a time can use Google Earth.

IBM i2 Analyst's Notebook can work with documents created by the following versions of
Microsoft Office: Office 2000 (all editions), Office XP (all editions), Office 2003 (all
editions), Office 2007 (all editions) and Office 2010 (all editions).

Note: Microsoft removed Mainstream support for Office 2000 on 30 June 2004, and
for Office XP on 11 July 2006. Customers are encouraged to prepare and
execute their upgrade plans as soon as possible.

Multicultural Support

Analyst's Notebook is developed in US English. IBM supports this product in the English
language on the following regional versions of the supported operating systems:

Language Group/Language Language Support Status

Collection
Western Europe and USA Basic Supported
Central Europe Basic Supported
Baltic Basic Supported
Cyrillic Basic Supported
Turkic Basic Supported
Arabic Complex Script Supported
Japanese East Asian Supported
Korean East Asian Supported
Traditional Chinese East Asian Supported
Simplified Chinese East Asian Supported
Thai Complex Script Unsupported
Vietnamese Complex Script Unsupported
Greek Basic Unsupported
Hebrew Complex Script Unsupported
Indic Complex Script Unsupported
Georgian Complex Script Unsupported
Armenian Complex Script Unsupported
Dhivehi Complex Script Unsupported
Galician Complex Script Unsupported
Gujarati Complex Script Unsupported
Kannada Complex Script Unsupported

IBM i2 Analyst’s Notebook 7

 Krygyz Complex Script Unsupported
Mongolian (Cyrillic) Complex Script Unsupported
Punjabi Complex Script Unsupported
Syriac Complex Script Unsupported
Telugu Complex Script Unsupported

Virtual machine environments

IBM i2 Analyst's Notebook 8 is supported in virtual machine environments running on any

of the operating systems listed above. The following virtual machine environments have
been tested:

 Citrix XenServer
 VMWare Workstation 6 or later
 VMWare ESX Server 3 or later
 Microsoft Hyper-V

Hardware Specification

These are the minimum desktop hardware requirements for IBM i2 Analyst's Notebook 8:

Minimum requirements

1.4 GHz processor computer

512 MB RAM
500 MB free disk space for installation, plus space to store chart data. (This does not
include disk space required for prerequisites.)
XGA-capable graphics card (1024 x 768 high color (16 bit)), and color monitor
Mouse or trackball

For better performance, and for running a combination of IBM i2 products, a higher
specification is recommended:

Recommended requirements

At least 2 GHz processor computer

At least 2 GB RAM
At least 1 GB free disk space for installation, plus space to store chart data (This does
not include disk space required for prerequisites.) Total disk space requirements
depend on number of i2 products to be installed.
SXGA-capable graphics card (1280 x1024 high color (16 bit)) and color monitor
Mouse or trackball
CD-ROM drive or network access (for installation)

8 IBM i2 Analyst’s Notebook

Utilities

The following utilities are available within IBM i2 Analyst’s Notebook, and are installed in
the Utils folder beneath the installation folder for IBM i2 Analyst’s Notebook:

 Reset Toolbars.exe

This application resets toolbar settings to the IBM i2 Analyst’s Notebook defaults.

 SeriesImport.exe

This command line application allows you to automate running one or many import
specifications into your charts.

Documentation describing how to use these utilities is available in the online help.

Documentation

Quick Start Guide

This guide aims to introduce you to the key concepts and basic operations of Analyst’s
Notebook. Read this guide to familiarize yourself with the software to learn more about
Analyst’s Notebook.

Online help

Comprehensive online help that provides reference information for all the product's
functionality is available from within Analyst's Notebook.

Installation

Before installing Analyst’s Notebook, please check that your system meets all the system
requirements.

To install Analyst's Notebook:

1. Close all applications that you might have open.

2. Extract the product files from your downloaded distribution or insert the product
CD into your computer's optical drive.

3. Browse to the top level of the folder structure, and run Setup.exe.

The following shortcut is installed:

IBM i2 Analyst's Notebook 8 ► IBM i2 Analyst's Notebook Start Analyst's

Notebook

IBM i2 Analyst’s Notebook 9

Installing Google Earth

The Google Earth plug-in for Analyst’s Notebook requires that Google Earth 5.0 is
present on the user machine. Google Earth is a third party application subject to separate
license terms and can be downloaded from http://earth.google.com.

Advanced installation options

Advanced options for installing this product are described in the Packaging and
Deployment Guide. This explains how to perform automated and silent installs and use
the advanced features provided by the Windows Installer, and includes details on
customizing installed files and third-party software, and language-specific files.

Enhancements and Bug Fixes

Improved Minimize Cross Links Layout

Analyst’s Notebook 8.9 contains improved algorithms to provide optimized results when
performing the Minimize Cross-Links layout. This may lead to differences in results
compared to running Minimize Cross-Links layout in previous versions of Analyst's
Notebook.

Support for importing date and time formats that include a time zone offset

When importing date and time information via an import specification and a time zone
offset is explicitly set in the source data (for example, 12/20/11 13:50 +05:00), Analyst’s
Notebook 8.9.1 only supports the import of this type of format when the specified time
zone offset is the offset from UTC (Co-ordinated Universal Time). As such it is no longer
possible to set the ‘Time Zone of Source Data’ option in the ‘Date & Time Format’ page of
an import specification when such a format is being imported and the ‘z’, ‘zz’, ‘zzz’
identifiers are used in the custom format setting. Previous versions of Analyst’s Notebook
would allow the ‘Time Zone of Source Data’ option to be set in these circumstances. This
setting will be ignored when running existing import specifications (that use this setting in
the circumstances described previously) in Analyst’s Notebook 8.9.1.

Unhandled exception when changing columns in the List Links dialog no longer occurs
(#38042)

Reported 8.5.1

After importing data with links, and viewing the results in the List Items dialog, if the
visibility of the column is changed Analyst's Notebook no longer crashes.

Importer is ignoring the time zone assigned on the Date & Time Formats page (#37511)

Reported 8.7.1

The Importer is ignoring the setting of the time zone of the source data set within the Date
& Time Formats page. This can lead to incorrect date and time information being
imported into a chart.

10 IBM i2 Analyst’s Notebook

Imported attribute values are being incorrectly affected by time zones (#37964)

Reported 8.5.1

When importing date and times into an attribute the imported values are being incorrectly
affected by daylight saving hours and time zones. These are being incorrectly applied to
attribute date and time values leading to incorrect date and time information being
imported.

Imported time zone for cards incorrectly takes on the parent chart item time zone setting
(#37408)

Reported 8.7.1

When importing cards into Analyst’s Notebook any time zone setting for the card in the
import specification is being ignored and the time zone setting for the parent chart item is
being used instead. Date and time information is imported correctly but reverting to the
parent chart item time zone can lead to confusion.

Series Import functionality not working (#37497)

Reported 8.7.1

Using the SeriesImport.exe command-line tool to run a Series Import batch file no
longer produces the following error:

Could not load file or assembly 'i2.Notebook.Importer.Manager,

Version=7.0.0.1, Culture=neutral, PublicKeyToken=c7df89cccf596a87'
or one of its dependencies. The system cannot find the file
specified.

Import Data and Conditional Formatting plug-ins fail to load after upgrading (#37482)

Reported 8.7.1

The Import Data and Conditional Formatting plug-ins for Analyst's Notebook do not crash
upon opening after an upgrade from version 8.5 to 8.9.

Expanding an entity that originated in iBase can cause an application crash (#37412)

Reported 8.7.1

Expanding an entity derived from an iBase database can no longer cause the abnormal
termination of Analyst's Notebook.

Adding multiple rules to a Conditional Formatting specification can result in an "Out of

Memory" exception (#37400)

Reported 8.7.1

Adding more than around half-a-dozen rules to a Conditional Formatting specification no

longer causes an "Out of Memory" exception.

IBM i2 Analyst’s Notebook 11

Filters that support being displayed as histograms may not report the fact to the user
(Dewis #228)

Reported 8.7.1

Entries in the filter list for numeric filters now show 'as Histogram' when the functionality is
available, as they did in Analyst's Notebook 8.5.1.

Changing a filter so that its 'as Histogram' state changes does not update the list entry
(Dewis #226)

Reported 8.7.1

When a chart change results in a filter in the New tab changing its status to/from 'as
Histogram', the list is updated to reflect this.

16-bit JPEG images are not handled properly when passed in from the clipboard (#36387)

Reported 8.5.1

For users with the "minimum" graphics capability (16-bit color depth), copying and pasting
images from Internet Explorer directly onto a chart item no longer causes that item to
disappear from view, and the item will be displayed in the Chart Overview window.

Quality of Export to PDF output is not as good as printing to a printer (#36262)

Reported 8.5.1

Export to PDF produces output quality equivalent to that displayed on the chart surface.

Chart background color is always printed (#36227)

Reported 8.5.1

The chart background color is no longer included on printed charts if you turn off the
Chart check box in the Borders page of the Page Setup dialog.

Known Limitations

Charts can contain several entities with the same name if they use non-western characters
(#26697)

Reported 6.0.13

If you use non-western characters in entity names then Analyst’s Notebook will incorrectly
allow you to have two identical entity names if one uses an upper case and the other
uses lower case, for example I and i in Turkish.

12 IBM i2 Analyst’s Notebook

When using non-Western characters Find Text behaves differently to other Analyst's Notebook
search behavior (#2764)

Reported 6.0.13

If you use Find Text to search for non-western characters (searching for “ý” in Turkish for
example), then only terms matching “ý” will be displayed in the results. This differs to
other Analyst’s Notebook features such as the Search bar where all variants of “ý” (for
example I, ý, i and Ý) are displayed in the results.

Altering AM/PM values in time fields alters the time value itself (#38088)

Reported 8.5.3

If you are working in a Korean locale and change the value from AM to PM (and vice
versa) the millisecond value is unexpectedly reset to .000.

F1 key sometimes does not display help

Reported 8.9.1

Pressing the F1 key sometimes does not display context sensitive help.

Importer does not support Z or ZZ specifiers for date and time formats (#38035)

The importer doesn’t support the use of the Z or ZZ specifiers (for short/long time zones)
for date and time formats even though this format can be specified on the "Date & Time
Format" page of the importer wizard.

When an import specification is run using the Z or ZZ specifiers, even if the source data
matches these formats, a warning is displayed stating it does not and can’t continue.

Cards assume the entity or chart time zone when only date or only time is set in the Importer.
(#38040)

Reported 8.7.5

The time zone is set to the entity’s time zone if only a time is set in a card during an
Import.

If the entity has both a date and a time set, or the time zone of the chart is not specified
then the entity doesn't have a time zone.

The time zone shouldn’t be set.

OLE Items are not compatible with Office 2010 if this was installed after the MS Office
Compatibility pack (#36808)

Reported 8.7.1

If you have OLE items on a chart that were created with MS Office 2007, and Office 2010
is installed, the option to edit and open them remains disabled.

IBM i2 Analyst’s Notebook 13

Embedded videos in Windows 7 (#36629)

Reported 8.0.1

When you add an AVI file to a chart, Analyst's Notebook no longer displays an image of
the video as it does in Windows XP. The AVI file looks like a JPG without an OLE server,
and right-clicking on the file gives only the Activate Package menu. Activating the
package launches Windows Media Player to play the file. The embedded file is grayed
out, and remains grayed out when the video finishes.

Installing Analyst's Notebook on a clean Windows 7 machine displays a missing component

warning when Analyst's Notebook is closed (#37005)

Reported 8.7.1

When you install Analyst's Notebook on a clean Windows 7 machine, a message is

displayed that Flash Player is no longer included in Windows 7.

When deleting a picture from an Event Frame, it does not revert to showing the type icon
(#36295)

Reported 8.5.1

Deleting a picture from an event frame does not switch back to displaying the type icon.
You can switch the type icon back on again by using either the right-click shortcut menu
or the display options in the Item Properties dialog.

The Select Entity Type dialog might take some time to display (#36298)

Reported 8.5.1

When selecting All Entity Types from the drop-down list in the Add Chart Items Task
Pane for the first time, the Select Entity Type dialog takes some time to load and display
the icons.

Some plug-ins fail to load when launching Analyst’s Notebook by opening two charts from the
Desktop (#36133)

Reported 8.5.1

If you select two charts from your Desktop and press the Enter key, Analyst's Notebook is
launched but some Task Pane tabs are missing because several plug-ins fail to load. A
workaround for this is to launch Analyst's Notebook and then open the charts.

Icons in the legend may be incorrect if the chart is saved in Analyst’s Notebook 7 (#36130)

Reported 8.5.1

Icons in the legend of Analyst's Notebook 8 charts may not be displayed correctly if they
have been saved in Analyst's Notebook 7 since they were created. This problem occurs if
the icons used in the legend did not exist in Analyst's Notebook 7. Icons used in the chart
itself are displayed correctly.

14 IBM i2 Analyst’s Notebook

Printing

Some printers have issues with charts that use the high-quality icon set. If you experience
printing problems, the Compatibility Printing mode may help. Turn on the Use
Compatibility Printing Mode check box in the Printing page of the Options dialog.

Note: Enabling this option can reduce overall print quality.

Save As Version 6 not available if attribute class names are written in non-western characters

Attribute classes whose names are not written using western characters can cause an
issue when using the Save As Version 6 feature. Analyst's Notebook 8 charts with
attribute classes whose names contain unavailable characters may not be able to be
saved as version 6 charts from a computer with a different language operating system.
For example a Chinese chart that contains attribute class names written in Chinese
characters may not be able to be saved as a version 6 compatible chart on an English
operating system.

Displaying OLE objects

Analyst's Notebook is capable of displaying .bmp, .jpeg and .gif OLE objects without
requiring any third-party OLE servers. However, the following limitations still apply:

 If your operating system has an application that has taken ownership of .bmp, .jpeg,
or .gif files, and it is not a valid OLE server, the drag and drop from Windows
Explorer may return the error message “Unexpected file format.” If you encounter this
issue, try inserting the image with the Insert OLE Object ► Picture menu, or use the
Edit Item Properties dialog to add a picture to an entity representation.

 If an unrecognized file type is dragged onto the chart surface and the “Unexpected file
format.” warning is received, subsequent drag and drop operations to the chart
surface from Windows Explorer may fail. If you encounter this issue, try inserting the
object with the Insert OLE Object ► Picture menu, or use the Edit Item Properties
dialog to add a picture to an entity representation.

Memory problems when using Save as Picture (#34807)

Reported 8.0.1

Using Save as Picture ► Complete Chart may fail to create a picture if the chart is very
large, due to insufficient memory.

A workaround for this issue is to save the chart in sections using Save as Picture ►
Current Window, or to save the chart in PDF format using File ► Export to PDF.

Performance problems when disconnecting from the network (#34489)

Reported 8.0.1

When a user disconnects from the network, but a network printer remains set as the
default printer, it can take between 4 and 5 seconds to move between tabs.

IBM i2 Analyst’s Notebook 15

 A workaround for this issue is for users disconnecting from a network to change the
default printer to a local printer, and to select a local printer in Analyst's Notebook. You
should also delete the registry settings in
HKEY_CURRENT_USER\Software\i2\Default\Printer.

Filtering known limitations

Background chart items ignored when copying results to a new chart and including
linked items (Dewis #61)

Reported 8.0.1

The Copy Results to New Chart function with the Include Linked Items check box
turned on does not include background items when it assembles the chart items to be
copied over to the new chart.

Limitations specific to Microsoft Windows Vista, Windows 7, and Windows Server 2008

Analyst's Notebook is fully compatible with Windows Vista, Windows 7, and Windows
Server 2008. Known issues with Analyst's Notebook operating on Windows Vista,
Windows 7, or Windows Server 2008 are as follows:

Some third-party components are not fully supported on Windows Vista,

Windows 7, or Windows Server 2008 (#31000)

Reported: 7.0.1

Not all of the third-party components that are installed and used by Analyst's Notebook
are claimed to be supported by their suppliers on the Windows versions listed above.
Unless stated in the known issues below, the third-party components have not been
shown to cause issues.

Analyst's Notebook files cannot be indexed and searched by the Windows Vista,
Windows 7, or Windows Server 2008 search mechanisms (#30999)

Reported: 7.0.7

The content of files created by IBM i2 products cannot currently be indexed and searched
by the search mechanisms in the Windows versions listed above.

16 IBM i2 Analyst’s Notebook

 Document properties do not work on Windows Vista, Windows 7, or Windows
Server 2008 (#30361)

Reported: 7.0.1

Some entries in the summary information are not visible on the Windows versions listed
above. The 'Description' and 'Origin' sections are not visible through Explorer.

Contacting IBM Support

IBM Support provides assistance with product defects, answers FAQs, and helps users
resolve problems with the product.

Before you begin

After trying to find your answer or solution by using other self-help options such as
technotes, you can contact IBM Support. Before contacting IBM Support, your company
or organization must have an active IBM software subscription and support contract, and
you must be authorized to submit problems to IBM. For information about the types of
available support, see the Support portfolio topic in the "Software Support Handbook".

Procedure

To contact IBM Support about a problem:

1. Define the problem, gather background information, and determine the severity of the
problem. For more information, see the Getting IBM Support topic in the Software
Support Handbook.

2. Gather diagnostic information.

3. Submit the problem to IBM Support in one of the following ways:

o Online through the IBM Support Portal: You can open, update, and view all of
your service requests from the Service Request portlet on the Service Request
page.

o By phone: For the phone number to call in your region, see the Directory of
worldwide contacts web page.

Results

If the problem that you submit is for a software defect or for missing or inaccurate
documentation, IBM Support creates an Authorized Program Analysis Report (APAR).
The APAR describes the problem in detail. Whenever possible, IBM Support provides a
workaround that you can implement until the APAR is resolved and a fix is delivered. IBM
publishes resolved APARs on the IBM Support website daily, so that other users who
experience the same problem can benefit from the same resolution.

IBM i2 Analyst’s Notebook 17