3G4010CF V4-0 IM Eng 29009088R002 en

3G4010CF/LE4010CF
Fire Alarm Communicator for Central Station Service Fire Alarm - Commercial RF
Communicator Signaling Devices
INSTALLATION MANUAL
Warning: This manual contains information on limitations regarding product use and function and information on the limitations as to liability of
the manufacturer. The entire manual should be carefully read.
Contents
Section 1: Introduction 6
1.1 Features 6
1.2 Technical Specifications 7
1.2.1 Standard Battery Capacity 8
Section 2: Identification of Parts 9
Section 3: Installing the 3G4010CF/LE4010CF 10
3.1 C24 Communications Enrollment 10
Section 4: Connecting the 3G4010CF/LE4010CF 13
4.1 Power Supply Module 13
Section 5: Status LEDs 14
5.1 Operating Modes 14
5.1.1 Normal Mode 14
5.1.2 Service Mode 14
Section 6: Operating Principles 16
6.1 Simulated Landline Mode 16
6.2 Panel Transmission Monitoring (PTM) 16
6.3 Cellular Communications Sequence 16
6.4 Inputs 17
6.5 Outputs 17
6.5.1 Activating the Outputs 17
6.6 Reporting Codes 18
6.7 Swinger Shutdown 18
6.8 Hardware Default 19
6.9 Communicator Reset/Update 19
6.10 Low Power Radio Shutdown 20
6.11 SMS Command and Control 20
6.11.1 Arming/Disarming the Security Panel 20
6.11.2 Remote Control of PGM 20
6.12 Phone Number Call Direction 21
Section 7: Troubleshooting Guide 22
Section 8: 3G4010CF/LE4010CF Wiring Diagrams 26
3G4010CF/LE4010CF Installation Manual
Safety Information
IMPORTANT: The equipment is fixed, wall-mounted and shall be installed in the position specified in these
instructions (see Figure 1: Parts). The equipment enclosure must be fully assembled and closed, with all the
necessary screws/tabs and secured to a wall before operation. Internal wiring must be routed in a manner that
prevents:
- Excessive strain on wire and on terminal connections
- Loosening of terminal; connections
- Damage of conductor insulation
Never install this equipment during a lightning storm!
Instruct the end-user to:
- Not attempt to service this product. Opening or removing covers may expose the user to dangerous voltages
or other risks. Any servicing shall be referred to trained skilled persons only.
- Use authorized accessories only with this equipment.
Do not dispose of the battery in fire or water. Disposing of the battery in a fire will cause rupture and explo-
sion.
Do not dispose of the waste battery as unsorted municipal waste. Consult your local regulations and /or laws
regarding recycling with regard to this lead-acid battery. Doing so will help protect the environment. Some of
the materials that are found within the battery could become toxic if not disposed of properly and may affect
the environment.
This equipment, 3G4010CF/LE4010CF, is fixed and shall be installed by Service Persons only (Service Person
is defined as a person having the appropriate technical training and experience necessary to be aware of haz-
ards to which that person may be exposed in performing a task, and of measures available to minimize the
risks to that person or other persons). It shall be installed and used within an environment that provides the pol-
lution degree max 2, over voltages category II, in non-hazardous, indoor locations only. This manual shall be
used with the Installation Manual of the relevant alarm control panel. All instructions specified within that
manual must be observed.
The performance of the 3G4010CF/LE4010CF depends greatly on cellular network coverage. Therefore, it
should not be mounted without first performing placement tests to determine the best location for reception
(minimum of one green LED ON). Optional antenna kits – LTE-15ANT, LTE-25ANT, LTE-50ANT
(15ft/4.6m, 25ft/7.6m or 50ft/15.2m) – are available.
Approvals Information
NOTICE TO USERS, INSTALLERS, AUTHORITIES HAVING JURISDICTION AND OTHER
INVOLVED PARTIES
This product incorporates field-programmable software. In order for the product to comply with the require-
ments in the Standard for Control Units and Accessories for Fire Alarm Systems, UL 864, certain programming
features or options must be limited to the specific values or not used at all as indicated below.
Permitted
Program Feature or Option in UL 864 Possible Settings Settings Permitted in UL 864
(Y/N?)
Supervision Yes 5 minutes /60 minutes 5 minutes (see note below)
Inputs/Outputs Yes Fire/Burg signals Fire related signals only
SMS Remote Control No Enable/Disable Disable
Note: This product has been tested in accordance with UL 864 9th edition. According to this edition of the
standard, the supervision window for reporting single-technology communicator trouble shall be set to five
minutes. However, the product can be installed in accordance with the requirements of NFPA72 2013/2016
edition, which allows for a 60-minute supervision window.
3
Note: Encryption shall be enabled for active communications.
Notes for using Private, Corporate and High Speed Data Networks: Network access and domain access
policies shall be set to restrict unauthorized network access, and "spoofing" or "denial of service" attacks.
Select the internet service providers that have redundant servers/systems, back-up power, routers with firewalls
enabled and methods to identify and protect against "denial of service" attacks (i.e., "spoofing").
For UL Residential Fire and Burglary installations, the 3G4010CF/LE4010CF is listed as a sole means of
communication or as a back up when used in conjunction with a POTS line (dialer).
For ULC Residential Fire and Burglary installations, the 3G4010CF/LE4010CF is listed as a sole means of
communication or as a back up when used in conjunction with a POTS line (dialer).
For Commercial Fire Monitoring Installations, the 3G4010CF/LE4010CF can be used in the following con-
figurations:
1. Standalone communicator, single communication technology - 5 minute supervision (heartbeat sent to
supervising station every 90 seconds).
2. Back-up communicator line for a DACT (dual communication technology, no heartbeat sent). Alarm sig-
nals must be sent first over the primary communication path (DACT) and then, if this is known to have
failed, over the secondary communication paths (other transmission technologies)
o Primary: Compatible listed control unit's land line to central station (primary).
o Secondary: 3G4010CF/LE4010CF transmission through wireless network to central station.
Every 24 hours, a check-in signal must be sent to the central station over the primary dialer. The
3G4010CF/LE4010CF sends a heartbeat test transmission to the supervising station every 24 hours. Each com-
munication path shall be monitored for integrity (DACT shall have line monitoring enabled and
3G4010CF/LE4010CF shall have cellular connection supervision enabled).
For UL Central Station Commercial Burglary Installations, the 3G4010CF/LE4010CF can be used in the
following configurations:
1. Standalone communicator, single line - 200 second supervision (heartbeat sent to supervising station
every 90 seconds). Alarm receiver supervision window set to 200 seconds.
2. Primary communicator line for a DACT (heartbeat sent to supervising station every 90 seconds). Alarm
receiver super-vision window set to 200 seconds.
3. Back-up communicator line for a DACT (no heartbeat sent). The 3G4010CF/LE4010CF is designed to
work with the Contact ID communication format as described in SIADC-05 Standard or the 300 baud
SIA communication format as described in SIA DC-03 standard.
Every 24 hours, a check-in signal must be sent to the central station over the primary dialer. The
3G4010CF/LE4010CF sends a test transmission to the supervising station every 24 hours. Each com-
munication path shall be monitored for integrity (DACT shall have line monitoring enabled and
3G4010CF/LE4010CF shall have cellular connection supervision enabled). Before completing the field install-
ation of the alarm monitoring system, please ensure communication with the supervising central station is suc-
cessful by sending several events and getting confirmation that they have been received.
For ULC Commercial Fire Monitoring Installations the 3G4010CF/LE4010CF can be used in the fol-
lowing configurations:
1. Active communication system with 180 seconds supervision (Heartbeat sent to signal receiving centre
every 90 sec.).
2. Passive communication system in conjunction with a another communication path (e.g. DACT) (there is
no heartbeat sent in this configuration, only periodic test transmission ). Alarm signals must be sent sim-
ultaneously over both communication paths (Cellular and DACT). Every 24 hours, a test transmission
must be sent to the signal receiving centre over each communication path. Each communication path
shall be monitored for integrity (DACT shall have line monitoring enabled and shall have cellular con-
nection supervision enabled).
For ULC Commercial Burglary Monitoring Installations the 3G4010CF/LE4010CF can be used in the fol-
lowing configurations:
4
1. Active communication system with 180 seconds supervision and heartbeat sent to signal receiving
centre every 90 sec.
2. Passive communication system line security P1 (single communication channel) or line security P2
(used as backup in conjunction with another communication path (e.g. DACT)). There is no heartbeat
sent in this configuration, only periodic test transmissions. Every 24 hours, a test transmission must be
sent to the signal receiving centre over each communication path. Each communication path shall be
monitored for integrity (DACT shall have line monitoring enabled and shall have cellular connection
supervision enabled). For Level P2 the working communication path shall report the failure of the other
channel within 240s.
5
Section 1: Introduction
Section 1: Introduction
This manual covers two communicator models, the 3G4010CF and the LE4010CF. They are referred to
throughout this manual as 3G4010CF/LE4010CF unless otherwise indicated.
The 3G4010CF/LE4010CF are wireless communicators for UL commercial fire and/or burglary applications.
Both models send alarm system information to a Sur-Gard System I-IP, II, III, IV or 5 receiver. The 3G4010CF
uses the 3G (HSPA) or 2G (GPRS) cellular network. The LE4010CF uses the LTE or 3G wireless network.
This product is UL listed under requirements of UL864 9th Edition and UL1610 Standards as a Fire Alarm
Communicator for central station service fire alarm – commercial and it can be installed in certified install-
ations in accordance with the requirements of UL827 Standard and NFPA72 2002 (Section 8.5.4 Other Trans-
mission Technologies), NFPA72 2007 (Section 8.6.4 Other Transmission Technologies) or NFPA72 2010 Code
(Section 26.6.3.1)
These products are also listed under ULC-S559 and ULC-S304 for installation in accordance with ULC-S302
and ULC-S561.
These products can be installed in accordance with the requirements of NFPA72 2013/2016 edition, which
allows for a 60-minute supervision window.
1.1 Features
l Complete solution CF kit includes tamper protection output, listed power supply and battery standby
capability for 24 hours.
l Dual-band UMTS/HSPA; Penta-Band LTE ( LE4010CF); Quad-Band GSM/EDGE Radio
l Advanced Carrier Selection
l Bi-color Wireless Signal Strength Indicator
l 3G (3G4010CF/LE4010CF) or LTE (LE4010CF) Internet communication with Sur-Gard SG-System I-IP
/ II / III / IV / 5
l Compatible with listed alarm control panels that have an integrated DACT and support a 4-digit or 10-
digit Contact ID communication format as described in SIA DC-05 Standard and the SIA DC-03 stand-
ard for 300 baud. Example of suitable compatible alarm panels:
DSC Models PC1864, PC1832, PC1616, PC4020. For LE4010CF, the following alarm panels are also
compatible: HS2128, HS2064, HS2032, HS2016
l Panel Transmission Monitoring for up to four phone numbers
l Simulates landline
l Switches automatically to the 3G (HSPA) or 2G (GPRS) / LTE or 3G (LE4010CF) network in the event
of landline trouble (e.g., line down)
l Four Programmable (NO/NC/SEOL) Inputs
l Contains one 12V - 7 Ah battery
l Case Tamper Output
l Landline overvoltage protection
l Four Programmable Outputs
l DLS support for status, firmware updates and remote debug enable
l Remote Firmware Upgrade
l Remote Diagnostics
l Panel Format Detection
l SMS Command and Control
l Phone number call direction
l Easy enrollment with C24 Communications via web or mobile interface
6
1.2 Technical Specifications

Power Supply Ratings
Input Voltage: 120V/60Hz/0.3A
Standby Voltage: 12V/7AH
Standby Time: 24h (NSC) plus 5 minutes alarm
Low Battery Trouble

11.5VDC
Indication Threshold:
Battery Deep Dis-
charge Protection (cut- 9.5VDC
off):
sealed, rechargeable type, rated 12V/7Ah

Battery Type:
(for 24hr standby time)
Battery charging
13.75Vdc
voltage:
Battery charge current: 700mA (maximum)
NOTE: Battery must be replaced every 3-5 years.
Operating frequency -
2G 850/1900MHz
(GSM/GPRS/EDGE):
Operating frequency -
850/1900MHz
3G (UMTS/HSPA):
Antenna gain: 2.0dBi
Environmental Spe-
cifications
Operating temperature: 0°C-49°C (32°F-120°F)
Humidity: 93%RH Maximum (non-condensing)
Mechanical Specifications
Enclosure Type metal, red, hardwired transformer and high voltage connection box included
Enclosure Dimensions: 290mm x 254mm x 75mm (11.5" x 10" x 3")
Weight: 5.8Kg (12.8 lbs) (including standby battery)
Simulated Telco Loop specifications (TIP/RING)
On-Hook Voltage: 12Vdc
Off-Hook Voltage
35Vdc
(Maximum):
Loop Current : 25mA
Loop Resistance : 600 Ohms
7
1.2.1 Standard Battery Capacity
Table 5-1 LE4010CF Operating Frequencies

Band Transmit Band (Tx) Receive Band (Rx)
LTE B2 1850 - 1910 MHz 1930 - 1990 MHz
LTE B4 1710 - 1755 MHz 2110 - 2155 MHz
LTE B5 824 - 849 MHz 869 - 894 MHz
LTE B12 698 - 716 MHz 728 - 746 MHz
LTE B13 777 - 787 MHz 746 - 756 MHz
UMTS B2 1850 - 1910 MHz 1930 - 1990 MHz
UMTS B5 824 - 840 MHz 869 - 894 MHz
1.2.1 Standard Battery Capacity

The calculation for battery capacity is based on 200mA standby current for 24 hours plus a five minute alarm
at 400mA or 600mA (if the 4 PGM outputs are also activated)
The requirements are as follows:
200mA x 24h = 4800mAh capacity for standby
400mA x 5/60h= 33.33mAh capacity for alarm condition
Total = 4833.33 mAh needed for 24h and five minutes alarm transmission. The supplied battery is 7Ah.
8
Section 2: Identification of Parts

WARNING!: HIGH VOLTAGE
DISCONNECT POWER AND TELEPHONE LINES PRIOR TO SERVICIING
17
1 16
Power Power
Limited Limited
3
INSTALL BATTERY & AC WIRING AS SHOWN
4 IMPORTANT!: All circuits are classified
UA673 2 for UL installations as Power
5 LE D1
Limited/Class II Power Limited except

OP E N
LE D2
6 LE D3
LE D4 All circuits are Power

CON1
A for the battery leads and primary AC
7 C ON3
Limited except AC and
Battery
B
C
PS4085
wiring which are not power limited.
8 Do not route any wiring over circuit
S E R IAL NU MB E R
boards. Maintain at least 1” (25.4mm)

9 separation. A minimum 1/4” (6.4mm)
B AT +
B AT -
10 AC IN 12+V COM ACT LBT TEST +BAT -BAT separation must be maintained at all
11 + -
12 points between Power Limited wiring
and all other Non-Power Limited
CableTie wiring. Route wires as indicated in the
13 diagram.
For UL/ULC Commercial Fire
Cable Tie (not provided)
Installations, connections between
EGND To prevent wires from falling onto
14 batteries, secure them to the enclosure the fire alarm control panel
or to the plastic stand-off inputs/outputs (telephone interface
12V/7Ah
15 Tip/Ring or output relay contacts) and
3G4010CF inputs/outputs (T1/R1,
Model DSC BD12-7
Z1-Z4, PGM1-4) shall be run in a
mechanical protective conduit within
Non-Power 120 VAC
60 Hz Power 20ft(UL)/18m(ULC) and in the same
Limited Limited
AC IN 0.3A room.
Parts
1 Antenna 7 3G (HSPA) or LTE Radio Module 13 Cable Entry
2 Metal Casing 8 Status LEDs 14 Earth Ground Wire
3 Antenna Mounting Hardware 9 PC-Link Connector 15 12V Battery
4 Antenna Connector 10 Tamper Switch 16 Plastic Washer
5 Anchor Screw Holes (3mm) 11 Terminal Blocks 17 Brass Washer
6 SIM Card Holder 12 Battery Leads
Note: Connection of metal-clad cable, conduit, metal raceway or the like is permitted as a means for ground-
ing. Use the supplied star-washers to secure the mains connection box cover and the front cover of the enclos-
ure.
Note: All circuits are classified for UL installations as Power Limited/Class II Power Limited except for the bat-
tery leads which are not power limited. Do not route any wiring over circuit boards. Maintain at least 1”
(25.4mm) separation. A minimum 1/4” (6.4mm) of separation must be maintained at all points between Power
Limited wiring and all other non-Power Limited wiring. Route wires as indicated above.
9
Section 3: Installing the 3G4010CF/LE4010CF
Section 3: Installing the 3G4010CF/LE4010CF
3.1 C24 Communications Enrollment

The 3G4010CF/LE4010CF requires enrollment with C24 Communications to operate. For more information,
please visit www.connect24.com, contact C24 Communications customer service at 1-888-251-7458 (US) / 1-
888-955-5583 (Canada) or contact the central station to inquire if they are a C24 Communications Master
Reseller.
Note: Enrollment with C24 Communications should be performed before turning on the 3G4010CF/LE4010CF
unit.
Before inserting or removing the SIM card, please ensure the unit is turned off.
Step 1 - Initialize the 3G4010CF/LE4010CF with C24 Communications
The 3G4010CF/LE4010CF can be initialized with C24 Communications by:
web - www.connect24.com
mobile - m.connect24.com
To complete enrollment, a C24 profile, installer ID/PIN (or web credentials) and the 20-digit SIM number are
required.
Note: The SIM activation process with the cellular carrier typically takes between five and ten minutes to com-
plete.
Step 2 - Determine Best Signal Location
1. Remove the screws and the front cover of the 3G4010CF/LE4010CF metal enclosure.
2. Fit the antenna [1] (ensure that the bolt [3] is fastened tightly).
3. Connect the antenna to the 3G Radio [4] and ensure the connector is secure.
Note: Before inserting or removing the SIM card, please ensure the unit is powered down.
4. Ensure the SIM card is placed in its socket [6].
5. Power up the 3G4010CF/LE4010CF module. Use a DC power source rated 12V/0.7A connected to +/-
12V terminals.
Step 2a – SIM Card Is Activated.
The red LED is on solid, the blue LED is off and the signal strength LEDs display the average signal strength.
In this state, the 3G4010CF/LE4010CF is registered to the network.
Yellow/Green Yellow/Green
Red Blue
(Top) (Bottom)
ON OFF - -
If the signal strength is too low (bottom signal LED off or flashing), the 3G4010CF/LE4010CF will proceed to
Step 3: scan for, and attach to, carriers with sufficient signal strength. If the 3G4010CF/LE4010CF is con-
nected to a carrier with sufficient signal strength (minimum of bottom signal strength LED on solid), it pro-
ceeds to Step 4.
Step 2b – SIM Card Is Not Activated
The red LED flashes, the blue LED is off and the signal strength LEDs display the average signal strength.
Red Blue
(Top) (Bottom)
FLASHING OFF - -
10
In this state, the 3G4010CF/LE4010CF is unable to register to the network because it is inactive. The signal
strength indicated is from any nearby cell tower (including cellular towers belonging to non-roaming partners)
and does not necessarily reflect the signal strength of the intended network. The 3G4010CF/LE4010CF
remains in this state until the SIM is activated. Once the SIM is activated, the 3G4010CF/LE4010CF proceeds
to Step 2a.
Step 3 – Carrier Scanning Due To Insufficient Signal Strength
The 3G4010CF/LE4010CF scans the surrounding network and connects to the carrier to provide a signal
strength of at least 7 CSQ. While this action is being performed, all four LEDs activate to show a scanning
sequence in progress. The LEDs cycle from top to bottom and then bottom to top until the
3G4010CF/LE4010CF connects to a carrier with a signal strength above 7 CSQ (minimum of bottom signal
strength LED on solid).
Red Blue
(Top) (Bottom)
FLASH ON OFF OFF OFF
OFF FLASH ON OFF OFF
OFF OFF FLASH ON OFF
OFF OFF OFF FLASH ON
Once this is completed, the 3G4010CF/LE4010CF proceeds to Step 4.

Step 4 - Acquire C24 Communications Programming
The red LED is on solid and the blue LED flashes. The flashing blue LED indicates that the
3G4010CF/LE4010CF has requested programming from C24 Communications and is waiting for a response.
Red Blue
(Top) (Bottom)
ON FLASHING - -
Once remote programming is completed, the blue LED switches to solid and the 3G4010CF/LE4010CF pro-
ceeds to Step 5.
Step 5 – Receiver Initialization
The red and blue LED’s are both on solid and the signal strength LEDs are off.
Red Blue
(Top) (Bottom)
ON ON OFF OFF
When the 3G4010CF/LE4010CF sends a request to communicate with the central station, the top signal
strength LED begins flashing.
11
3.1 C24 Communications Enrollment
Red Blue
(Top) (Bottom)
ON ON FLASHING OFF
When the central station communicates back to the 3G4010CF/LE4010CF, the top signal strength LED turns
on solid.
Red Blue
(Top) (Bottom)
ON ON ON OFF
When the 3G4010CF/LE4010CF sends a request to communicate to the next central station, the bottom signal
strength LED begins flashing
Red Blue
(Top) (Bottom)
ON ON ON FLASHING
Red Blue
(Top) (Bottom)
ON ON ON ON
If at least one of the central stations does not respond back to the communicator, the signal strength LED cor-
responding to that central station turns off. Once the initialization sequence is complete, the
3G4010CF/LE4010CF switches to steady state operation.
Step 6 - Mount the 3G4010CF/LE4010CF
1. Power down the 3G4010CF/LE4010CF by removing the DC power source and battery leads.
2. Using the cabinet, mark the four screw locations. Drill the anchor screw holes.
Note: Check for cable conduits and water pipes before drilling.
3. Using anchor screws (not provided), mount the cabinet to the wall.
4. Run the cables through the cable entry [13] or through the cabinet knockouts.
5. Complete the connections on the terminal blocks [11].
Note: Ensure that power and Telco circuit connections are made only after the cabinet has been secured to the
building or structure, and has been connected to the protective earth ground. Descriptions of the terminals can
be found in the ‘Connecting the 3G4010CF/LE4010CF’ section.
6. Reattach the front cover [1] securely to the cabinet.
Note: Please refer to the end of this manual for wiring diagrams.
12
Section 4: Connecting the 3G4010CF/LE4010CF

(1) Earth Ground - This terminal must be connected to the Mains Earth, in order to comply with the Tele-
communications Network Safety Standards (Overvoltage Protection Requirements).
TIP (2) / RNG (3) External Telephone Line - These terminals must be connected directly to the incoming tele-
phone line.
T1 (4) / R1 (5) Internal Telephone Line - These terminals must be connected to the TIP and RING of the con-
trol panel.
COM (6,12) Common - This terminal is connected internally to Power Ground.
PGM1 (7), PGM2 (8), PGM3 (9), PGM4 (10) Programmable Open-collector Outputs - These outputs can be
activated by programmed events. Refer to ‘Activating the Outputs’ for details. The maximum current sink of
each output must not exceed 50mA.
AUX+ (11) Auxiliary Output - 9 to 14VDC Output, 100mA PTC Protected. This terminal is used in con-
junction with the PGM outputs to activate a supervision relay. Recommended relay: DSC Model RM-2 or
RM1C.
Note: Electrical current drawn from this terminal is drawn directly from the power supply. This must be added
to the 3G4010CF/LE4010CF current when determining the total draw on the host panel or power supply.
Z1-Z4 (13-14-15-16) Programmable Inputs - These terminals can be set up to trigger events. Refer to ‘Inputs’
for details.
+12V (19), -12V (20) Device Power Supply - These terminals must be connected to the output of the power
supply [10]. When the connections are completed, connect the Red and Black wires [12] to 12V, 7Ah battery
[13].
4.1 Power Supply Module

AC - Supervised input, connect the secondary of the transformer to these terminals. Connect the primary of the
transformer to a dedicated electrical circuit.
DC IN (17), (18) - Special application output circuit, power limited, connect to 3G4010CF/LE4010CF
power input circuit. Connect the +12V output to +12V input on the 3G4010CF/LE4010CF module and the
COM output to the - 12V input on the 3G4010CF/LE4010CF module.
ACT (AC Trouble) - This open collector output activates when an AC Trouble is detected: Rated 50mA.
Note: AC Trouble output shall be connected to an input on the alarm control panel that provides immediate
local annunciation and delayed remote transmission for 1 to 3 hours. If such input is not able to provide the
delay for AC loss transmission, input 1 of the 3G4010CF/LE4010CF can be used.
LBT (Battery Trouble) - This open collector output activates when a Battery Trouble condition is detected:
Rated 50mA.
TEST (Charger Trouble) - This open collector output activates when the charging circuit is in a trouble con-
dition: Rated 50mA.
These outputs shall be connected to zone inputs of an alarm control panel in order to provide the required
trouble supervision (visual and audible indication required at the control panel). The outputs are active low
(switched to ground) and can be connected to a control panel directly or by using a listed supervision relay
(suggested model: DSC, RM-2 or RM1C relay).
13
Section 5: Status LEDs
Section 5: Status LEDs

5.1 Operating Modes
The 3G4010CF/LE4010CF features two distinct operating modes: Normal Mode and Service Mode. The unit
is in Normal Mode when the cover is on (tamper is in a restored state). The unit is in Service Mode when the
cover is off (a cover tamper is present).
5.1.1 Normal Mode

The 3G4010CF/LE4010CF has four status LEDs. The following table describes the status LEDs when the com-
municator is in normal operating mode.
This LED indicates trouble conditions.
Red On (solid): Trouble Requiring Service
1 Flash: Wireless Network Trouble
2 Flashes: Battery Trouble
3 Flashes: Input Power Trouble
This LED indicates cellular radio activity. When on (solid), a phone line trouble condition exists. This LED turns on
Blue
when the interface switches to the wireless network (due to a landline trouble condition). This LED also flashes once
when the 3G4010CF/LE4010CF transmits a signal and twice when it receives a kiss-off from the central station.
Note: If the 3G4010CF/LE4010CF is programmed to be the primary communicator, the blue LED remains off, but still
flashes during the signal transmission as described above.
Yellow/Green
This LED indicates signal strength and network technology. If the 3G4010CF/LE4010CF is operating over a 2G channel
(Top)
(LTE channel for LE4010CF), the LED is YELLOW. If the 3G4010CF/LE4010CF is operating over a 3G channel, the
LED is GREEN. When this LED is On, the reception is optimal. This LED switches On only when the bottom LED is
on.
This LED indicates signal strength and network technology. If the 3G4010CF/LE4010CF is operating in over a 2G chan-
Yellow/Green
nel (LTE channel for LE4010CF), the LED is YELLOW. If the 3G4010CF/LE4010CF is operating over a 3G channel,
(Bottom)
the LED is GREEN.
If this LED is Off and the Red LED is On, the Wireless Network service is unavailable (NO SERVICE). This LED
flashes when the Wireless Network reception is poor. If this LED is on, the 3G4010CF/LE4010CF is able to com-
municate with the cellular network.
5.1.2 Service Mode

To view detailed trouble information on the status LEDs, the 3G4010CF/LE4010CF must be placed in Service
Mode by removing the front cover. When in Service Mode, the status LEDs indicate the trouble condition as
follows.
Number of Flashes
RED BLUE Trouble Type
1 OFF Wireless network trouble - unable to connect to cellular network
2 OFF Battery trouble - battery with low voltage output
3 OFF Input power trouble
1 Flashing Insufficient signal strength - poor location
14
2 Flashing C24 suppressed trouble
3 Flashing C24 communication configuration trouble
1 ON Radio/SIM trouble - radio or SIM unresponsive

2 ON Receiver not available trouble
3 ON Supervision trouble
4 ON Case or wall tamper is open
OFF - No trouble
15
Section 6: Operating Principles
Section 6: Operating Principles

6.1 Simulated Landline Mode
The simulated landline provides the alarm control panel (with dialer interface) with a backup line in the event
of PSTN line trouble.
Note: The 3G4010CF/LE4010CF must be programmed as a backup communicator for Simulated Landline
mode to operate.
If the voltage on the landline terminals (TIP/RNG) drops below 2.8V for a period of between 10 and 45
seconds - depending on the alarm control panel connected to the T1/R1 terminals- the 3G4010CF/LE4010CF
switches the connected telephone device to the cellular network. After waiting between 30 and 40 seconds, it
checks the landline for one of the following:
l If the landline has been restored, the 3G4010CF/LE4010CF switches the connected device back to the
landline, OR
l If the landline is still down, the 3G4010CF/LE4010CF continues the simulation until the landline is
restored. The 3G4010CF/LE4010CF will not switch during ongoing calls.
Note: When the landline is down, the 3G4010CF/LE4010CF provides a dial tone to any device connected to
T1 and R1, including any telephones on the premises. The phones on the premises are not, however, able to
dial out over the 3G4010CF/LE4010CF.
6.2 Panel Transmission Monitoring (PTM)

The 3G4010CF/LE4010CF can also monitor the panel’s attempt to communicate with the central station. If it
determines that the panel is having difficulty, it switches the line to the cellular network. This feature is only
active when the 3G4010CF/LE4010CF is configured as a backup communicator. This feature is in addition to
the regular line voltage detection.
The 3G4010CF/LE4010CF monitors the phone line for four consecutive failed attempts within a 12-minute
window. A failed attempt is assumed to have occurred when a line seizure takes place during dialing (either
the alarm panel or the customer telephone), but no 1400Hz tone (Contact ID kiss-off) or 2025Hz tone (SIA
kiss-off) is sent from the receiver.
Once the conditions for a failed attempt are met, the 3G4010CF/LE4010CF connects the panel to the cellular
network to communicate the events. When the 3G4010CF/LE4010CF switches the line it stays in this mode
until the panel hangs up. On the next event the 3G4010CF/LE4010CF restarts the error detection sequence
before switching.
The 3G4010CF/LE4010CF performs this sequence on any phone number that is detected on the line. Specific
central station phone numbers can be programmed into the 3G4010CF/LE4010CF if desired. Up to four, 20-
digit numbers can be added to your profile at Connect 24. If programmed, the 3G4010CF/LE4010CF only
looks for a Contact ID or SIA kiss-off after these numbers are dialed. A Telephone Line Monitoring trouble
(PGM output activation and/or reporting code if applicable) is also activated and/or transmitted when the PTM
is activated. A restoral is sent at the end of the call.
6.3 Cellular Communications Sequence

When an alarm is triggered:
l The control panel goes off-hook.
l The 3G4010CF/LE4010CF asserts a dial tone.
l The control panel dials the number of the central station. Ensure that the alarm panel inserts a minimum
one second pause, or has Dial Tone Search enabled before dialing the number.
l The 3G4010CF/LE4010CF detects the DTMF dialing and stops dial tone.
Note: The 3G4010CF/LE4010CF is unable to decode pulse dialing.
16
If the panel is programmed for Contact ID format:

l The 3G4010CF/LE4010CF sends the required Contact ID dual-tone handshake to the panel.
l After receiving the handshake, the control panel transmits an alarm message in Contact ID format.
l The 3G4010CF/LE4010CF decodes and transforms the Contact ID digits into an IP packet and sends it
to the central station receiver over the cellular network.
l The central station receiver acknowledges the alarm and sends a command to the
3G4010CF/LE4010CF to generate the corresponding 1400Hz Kiss-off signal for a minimum of 800 mil-
liseconds.
After the 3G4010CF/LE4010CF generates a Kiss-off signal, it sends the next alarm or, if no further alarms need
to be sent, the control panel goes on-hook.
If the panel is programmed for SIA (300 baud) format:

l The 3G4010CF/LE4010CF sends the required SIA handshake to the panel.
l After receiving the handshake, the control panel transmits an alarm message in the SIA format.
l The 3G4010CF/LE4010CF decodes and transforms the SIA events into an IP packet that it sends to the
central station receiver over the cellular network.
l The central station’s receiver acknowledges the alarm and sends a command to the
3G4010CF/LE4010CF to generate the corresponding 2025Hz kiss-off signal for a minimum of one
second.
l After the 3G4010CF/LE4010CF generates a kiss-off signal, it sends the next alarm or, if no further
alarms need to be sent, the control panel goes on hook.
Note: The 3G4010CF/LE4010CF automatically adjusts the order of the handshakes based on the last format
the control panel used to transmit an event.
6.4 Inputs
The 3G4010CF/LE4010CF has four inputs that can be used to trigger specific communications. These events
transmit using the Contact ID or SIA format with Inputs 1-4 reporting as [991] to [994] respectively.
Default settings are:
INPUT 1- AC LOSS INPUT 3 - FIRE ALARM
INPUT 2 - FIRE SUPERVISORY INPUT 4 - SYSTEM TROUBLE
Inputs can be configured as follows:
Normally Open - input activates when a short condition is detected between the terminal and COM
Normally Closed - input activates when an open condition is detected between the terminal and COM
Single End of Line - input activates when a short or open condition is detected between the terminal and
COM and restores when a 5.6Kohm resistor is detected between the terminal and COM.
Note: These inputs are programmable to communicate using either the Contact ID or SIA format.
Note: For UL/ULC listed installations, End of Line supervision must be used for all inputs.
Note: When the 3G4010CF/LE4010CF is configured in land line mode, these inputs should be restricted to
monitoring of trouble conditions.
6.5 Outputs
The 3G4010CF/LE4010CF has four programmable outputs to activate in response to the associated events.
Refer to the 3G4010CF/LE4010CF Wiring Diagram at the back of this manual.
6.5.1 Activating the Outputs

The 3G4010CF/LE4010CF has four open collector outputs capable of a maximum of 50mA. Internal events on
the 3G4010CF/LE4010CF can trigger the outputs to turn on an LED or activate an input on the host panel.
The default settings are as follows.
17
6.6 Reporting Codes
OUTPUT 1: Landline Trouble - Output is normally high and switchs to ground when the telephone line is
down.
OUTPUT 2: Cellular Module or Network Trouble - Output is normally high and switches to ground when
the 3G4010CF/LE4010CF cannot communicate with the network.
OUTPUT 3: Power Supply or Battery Trouble - Output is normally high and switches to ground when a
problem with the power source is detected.
OUTPUT 4: General Module Trouble - Output is normally low and switches to high when a Cellular Net-
work Trouble, Power Supply/Battery Trouble, and/or a Failure to Communicate (FTC) trouble is detected.
Note: PGM4 must be connected to the control panel as shown in Figure 4 (Residential applications) or Figures
8-9 (Commercial applications). Program the control panel input Zone/Point as 24hr ‘Supervisory’ with keypad-
only notification when activated. Output 4 on the 3G4010CF/LE4010CF must be set as ‘Active High’.
Note: Once an output has been activated automatically, it will not restore until all the causes of activation are
cleared.
6.6 Reporting Codes

3G4010CF/LE4010CF Reporting Codes CID SIA Programmable Comments
Zone 1 Activation E301 991 AT 991 YES AC Loss*
Zone 1 Restoral R301 991 AR 991 YES AC Loss Restore *
Zone 2 Activation E200 992 FS 992 YES Fire Supervisory*
Zone 2 Restoral R200 992 FV 992 YES Fire Supervisory Restore*
Zone 3 Activation E110 993 FA 993 YES Fire *
Zone 3 Restoral R110 993 FH 993 YES Fire Restore *
Zone 4 Activation E300 994 YX 994 YES System Trouble *
Zone 4 Restoral R300 994 YZ 994 YES System Trouble Restore *
PSTN Line Down E351 000 LT 000 FIXED Telco 1 Fault
PSTN Line Restoral R351 000 LR 000 FIXED Telco 1 Fault Restore
Periodic Test E603 XXX RP XXX FIXED Test Transmission <Receiver Path>
Periodic Test with Trouble E608 XXX RY XXX FIXED Test Transmission <Receiver Path>
Radio Activation R552 000 RS 000 FIXED Remote Programming Successful
Internal Buffer Full E624 000 JL 000 FIXED
FTC Restoral R354 000 YK 000 FIXED Communications Restored
Firmware Update Successful R901 000 LS 000 FIXED
Firmware Update Fail E902 000 LU 000 FIXED
Firmware Update Begin E901 000 LB 000 FIXED
System Tamper E145 000 ES 000 FIXED Expansion Module Tamper
System Tamper Restore R145 000 EJ 000 FIXED Expansion Module Tamper Restore
6.7 Swinger Shutdown

To prevent "runaway" signals to the central station, the 3G4010CF/LE4010CF is equipped with Swinger Shut-
down which limits certain trouble events to a maximum of four reports every 24 hours. The condition restores
and the counter resets at midnight. Swinger Shutdown applies to the following trouble conditions:
l System Tamper/Restore
l Low Battery Trouble/Restore
18
l TLM Trouble/Restore
l Input Power Trouble/Restore
l FTC Restore
6.8 Hardware Default

A hardware default updates the unit with the latest configuration from C24 Communications if:
l The device was originally programmed incorrectly.
l The unit was installed at a different location and then relocated to a new site.
l A SIM card is being swapped.
To perform a hardware default, follow these steps:
1. Power down the unit (remove primary DC power and remove the backup battery) and remove all con-
nections to Zone1, Zone 2, PGM1 and PGM.
2. Connect a wire between Z2 (terminal 14) and PGM2 (terminal 8)or Z1 (terminal 13) and PGM1 (ter-
minal 7).
3. Power up the radio by connecting the battery first and then primary DC power.
4. Wait for 20 seconds and then completely power down the unit.
5. Disconnect the wire between the Zone and PGM terminals.
Note: Failure to perform hardware default will result in the unit transmitting with the previously programmed
configuration.
6.9 Communicator Reset/Update

The firmware of the device can be updated over Cellular or PC-Link:
l When the firmware update begins, all LED are ON.
Yellow/Green (Bot-
RED Yellow/Green (Top)
BLUE tom)
ON ON ON ON
l During the firmware update process the LEDs are cycled individually in a chaser pattern. (different from
the Advanced Carrier Selection pattern).
Yellow/Green (Bot-
RED BLUE Yellow/Green (Top)
tom)
l After a successful update, the unit automatically restarts.

Note: Several resets take place during a single Firmware update session.
Note: The unit re-requests programming after a firmware update; the version number is updated and viewable
via C24 Communications.
Note: Unit must not be powered down during a Firmware update.
19
6.10 Low Power Radio Shutdown
Note: Unit does not process remote firmware update requests if any of the following troubles is present. If the
trouble occurs after the unit has processed the firmware update request, the firmware update is not interrupted.
• Input Power Trouble
• Low Battery Trouble
6.10 Low Power Radio Shutdown

When the battery voltage reaches the low battery threshold of 9.6V, the unit turns off the radio to prevent
unnecessary network registrations. In this state, the unit does not communicate any events.
Radio shutdown is indicated by the LEDs as follows:
l Red LED indicates low battery trouble.
l Two green LEDs blinking on/off together indicates the radio is not ready.
This LED sequence is displayed until the low battery voltage is restored and the radio is enabled again.
6.11 SMS Command and Control

The user can remotely arm/disarm their security panel and control PGM outputs via SMS commands.
Note: SMS Command and Control shall not be used for UL/ULC installations.
6.11.1 Arming/Disarming the Security Panel

1. Program a PGM output to Remote Arming in C24 Communications.
2. Ensure this PGM output is connected to a relay to the security panel zone.
3. Set up the zone on the security panel as momentary or maintained arming.
l If the security panel uses momentary key switching, configure the communicator PGM with a
time field of 05. In this configuration, both arm and disarm generate the pulse.
l If the security Panel uses maintained key arming, configure the communicator PGM with a time
field of 00.
4. Optionally, the panel arm state can be configured for the communicator to detect by setting a panel
PGM output to reflect panel arm state and having a relay connected to a communicator zone configured
to follow panel arm state.
6.11.2 Remote Control of PGM

1. Set up one or more PGM outputs to Remote Control PGM configuration. A PGM can be latched or
timed:
l setting the PGM timer to 00 causes it to be latched. The PGM will not turn off unless the turn
off command is received.
l setting the PGM timer to a value between 1 and 255 seconds causes it to be timed. The PGM
activates for the programmed duration.
2. Via C24 Communications, program the phone number and access code used for SMS command and con-
trol.
l Up to 6 different phone numbers can be programmed to perform SMS command and control.
l The password can be 4 to 8 alphanumeric characters and is not case sensitive.
The SMS command and control can be sent in the following format:
For arming/disarming the Security Panel
Arm <access code>, example Arm 12345678
For activating/deactivating a specific PGM
Activate <PGM #> <access code>, Activate 1 12345678
The following SMS command and control operations are available:
20
Arming
Language Command Label (must not be case sensitive)

English Arm
French Armement
Spanish Armado
Disarming

English Disarm
French Desarmement
Spanish Desarmado
Activate PGM

English Activate
French Activation
Spanish Activar
Deactivate PGM

English Deactivate
French Desactivation
Spanish Desactivar
Status Request

English Status Request
French Etat Démandé
Spanish Petición de Estado
Invalid command is sent when no zones are programmed to read security arm status.
Help

English Help
French Aide
Spanish Ayuda
Help displays all available commands for the selected language.
6.12 Phone Number Call Direction

The PTM phone numbers to receiver group 1 or 2 are programmable. The number programmed in the com-
municator must also be programmed as the panel phone number. When the communicator detects the phone
number, it communicates to the receivers of the corresponding group.
Note: If no PTM phone number is programmed, all panel calls go to Receiver Group 1.
21
Section 7: Troubleshooting Guide

Powering up the 3G4010CF/LE4010CF – When powering up the 3G4010CF/LE4010CF, always connect the
battery (if used) first before connecting primary DC power from the control panel or transformer.
Wiring Primary – R-1/T-1 of 3G4010CF/LE4010CF to RING/TIP of control panel, DC power from control
panel or DC transformer to DC input, backup battery.
Wiring Backup – Incoming line to RING/TIP on 3G4010CF/LE4010CF, R-1/T-1 of 3G4010CF/LE4010CF to
RING/TIP of control panel, R-1/T-1 of control panel to house phones, DC power from control panel or DC
transformer to DC input, backup battery.
Testing Communications – When the 3G4010CF/LE4010CF transmits a signal for the control panel, or for an
internal transmission, the BLUE light flashes once when the signal is transmitted and twice when it receives a
kiss-off.
SIM – The SIM should be activated at least 24 hours prior to installation. The 3G4010CF/LE4010CF will
show signal strength with an inactive SIM; However, it will display the signal strength of any available wire-
less network. The SIM must be active to ensure the signal strength displayed is that of the wireless network
provider for which the SIM belongs to.
Panel Programming – The control panel should be programmed to communicate Contact ID or SIA exactly
the same way it would be programmed to communicate Contact ID or SIA over the telephone line.
Green/Yellow What it
CSQ Values Signal Strength Status
LED Status means:
Both Signal Strength LEDs Excellent Sig-
14+ l Unit can be installed in the current mounting location.
ON nal Strength
Top LED FLASHING Excellent Sig-
11-13 l Unit can be installed in the current mounting location.
with bottom LED ON nal Strength
Good Signal
Bottom LED ON 7-10 l Unit can be installed in the current mounting location.
Strength
l Ensure the antenna cable is plugged securely into the radio con-
5-6 nector.
Poor Signal (no trouble) l If the SIM is active, connect a battery to the unit and test vari-
Bottom LED FLASHING
Strength 1-4 ous locations for good/excellent signal strength.
(with trouble) l Connect an antenna extension kit (LTE-8ANT, LTE-15ANT,
LTE-25ANT, LTE-50ANT).
l If the red LED is also FLASHING, refer to the RED LED

chart.
l Verify SIM card is activated.
l Ensure the antenna cable is plugged securely into the radio con-
No Signal
Both LEDs OFF 0 nector.
Strength
l If the SIM is active, connect a battery to the unit and test vari-
ous locations for good/excellent signal strength.
l Connect an antenna extension kit (LTE-8ANT, LTE-15ANT,
LTE-25ANT, LTE-50ANT).
Both LEDs Flashing Signal Strength

N/A Radio is in process of network registration.
ON/OFF together is invalid
Radio Reset Radio is performing a Reset. If the issue persists, please verify the SIM
Both LEDs Alternating N/A
Sequence card is inserted correctly.
22
Blue LED
Status What It Means: Wireless Communicator Status/Communication Indicator
(Normal Mode)
When used as a backup communicator, the blue LED will be ON when there is a no phone line connected to the
Blue LED ON
3G4010CF/LE4010CF TIP and RING, or the line voltage goes below 2.8VDC.
A good phone line is connected to the 3G4010CF/LE4010CF. (more than 2.8 VDC detected across the
Blue LED OFF
3G4010CF/LE4010CF TIP and RING terminals).
Blue LED The blue LED will flash one time when the 3G4010CF/LE4010CF transmits a signal and two times when a kiss-off is
FLASHING received.
# of
Flashes Trouble Type
Red Blue Trouble Notes
l Verify SIM card is activated.

l Ensure the antenna cable is plugged securely into the radio connector.
l If the SIM is active, connect a battery to the unit and test various locations for
On On No Signal Strength
good/excellent signal strength.
l Connect an antenna extension kit (LTE-8ANT, LTE-15ANT, LTE-25ANT, LTE-
50ANT).
l Ensure the SIM card has been activated.

l The antenna cable should be plugged securely into the radio connector.
1 Off Wireless Network Trouble
l Ensure there is good signal strength (at least one green light ON).
l Verify the installation area is not experiencing a network outage.
l If a battery is not used in the installation, ensure that the "Internal Battery Con-
nected" is not selected in C24 Communications.
l If a battery is used in the installation, verify the battery is connected properly
l Measure the battery under load and verify it is charged to at least 11.8VDC. If
2 Off Battery Trouble not, wait at least 1 hour for the battery to charge.
l Remove the battery and measure the voltage; the voltage should be at least
11.8VDC.
l Verify the input DC supply is rated at 13.8VDC @ 180mA minimum.
l Replace battery
l Ensure the power source connected to the 3G4010CF/LE4010CF is providing

3 Off Input Power Trouble
13.8VDC @ 180mA.
l If the SIM is active, connect a battery to the unit and test various locations for
1 Flash Insufficient Signal Strength good/excellent signal strength.
l Connect an antenna extension kit (LTE-8ANT, LTE-15ANT, LTE-25ANT, LTE-
50ANT)
2 Flash Not Used
C24 Communications Con- l Ensure the SIM card is activated and correctly initialized through C24 Com-
3 Flash
figurations Trouble munications.
l Ensure the SIM Card is inserted correctly and firmly.

1 On Radio/SIM Trouble
23
l Contact the monitoring station to verify that the 3G4010CF/LE4010CF pro-

Receiver Not Available
2 On gramming is correct (port, IP address, DNIS).
Trouble
l Contact your central station to verify they are not experiencing any receiver issues.
3 On Supervision Trouble l Contact your central station to verify they are not experiencing any receiver issues.
4 On Tamper Trouble l Ensure the front cover is secured and the case tamper is closed.
The Red light will flash to indicate various trouble conditions outlined previously. If multiple trouble con-
ditions are present, the red light will flash according to the highest priority trouble. For example, if both a
3G4010CF/LE4010CF wireless network trouble (one flash) and a low battery trouble (two flashes) are present;
the red light will flash one time. Once the 3G4010CF/LE4010CF wireless network trouble condition is cor-
rected, the red light will then begin flashing two times.
General Troubles With Your System
The control panel is displaying a l Ensure T1 and R1 of the 3G4010CF/LE4010CF are wired to the TIP and RING terminals of
telephone line trouble condition
the control panel.
l If the 3G4010CF/LE4010CF is being used as the primary communicator, the blue light will
always be OFF.
l If the 3G4010CF/LE4010CF red light is FLASHING, refer to the troubleshooting chart in
this guide.
The control panel displays a com- l Ensure the panel is programmed for Contact ID or SIA.
munication trouble condition l Ensure the control panel does not indicate a TLM trouble condition.
l If the 3G4010CF/LE4010CF red light is FLASHING refer to the troubleshooting chart in this
guide.
No signals are received at the cent- l Ensure the control panel has a central station phone number programmed.
ral station but no trouble condition l Ensure the control panel has the correct account number programmed.
is displayed
l Verify the reporting codes are programmed or the auto Contact ID option is enabled.
l Ensure the control panel communicator is enabled.
l Connect a handset to T1 and R1 of the 3G4010CF/LE4010CF in monitor mode to verify the
control panel is trying to communicate.
Not receiving internal signals gen- l Ensure the 3G4010CF/LE4010CF was initialized with the correct account number. This can
erated directly from the be checked by logging into the C24 Communications website.
3G4010CF/LE4010CF l Ensure that no trouble conditions are present on the 3G4010CF/LE4010CF.
The phone line is seized when the l Verify correct phone line wiring.
3G4010CF/LE4010CF is connected l Ensure the Ringer Equivalency Number (REN) is not being exceeded on the line.
General Information
l To remove the antenna from the 3G4010CF/LE4010CF, place your thumb on the end of the
connector at the modem, then place a screwdriver between the modem and connector. Gently
Removing/Connecting the antenna
turn the screwdriver away to ‘pop’ out the connector from the modem.
l To install the antenna, firmly push the connector into the modem until it ‘snaps’ into place.
l The 3G4010CF/LE4010CF can be enrolled by going through the GVRU voice prompt, and
completing the activation of the SIM card, and the initialization of the 3G4010CF/LE4010CF.
Enrolling a 3G4010CF/LE4010CF
l The 3G4010CF/LE4010CF can also be enrolled using the C24 Communications website
(www.connect24.com) or the C24 Communications mobile site (m.connect24.com).
24
l A SIM card can take up to 24 hours to be activated by the provider. However, it typically
SIM card activation period
takes less than an hour for the SIM card to be activated.
l Go to www.connect24.com and login. A search can be performed for a specific account and
Checking SIM status its current status
l SIM status can also be checked through the GVRU.
l If the 3G4010CF/LE4010CF backup battery is used and is below 10.5VDC, the unit will go
Critical Shutdown on into critical shutdown.
3G4010CF/LE4010CF backup bat- l The critical shutdown state will be displayed by the red light flashing followed by the blue
tery (with no DC input applied) and two green lights flashing.
l The lights will continue to flash in this sequence until the battery is charged above 11.8VDC.
l Trouble events can send a maximum of 4 troubles and restorals per day.
l Swinger Shutdown only affects signal transmissions, not the functionality of the
Swinger Shutdown for
3G4010CF/LE4010CF lights or PGM outputs.
3G4010CF/LE4010CF Troubles
l Swinger shutdown is reset at midnight or upon a full power cycle of the
3G4010CF/LE4010CF.
Test this product at least once a year.
25
This connection
is necessary
GROUND
3G4010CF/LE4010CF WARNING!
CONNECTION
Tighten nut to break paint &
LE LI O1
1 O2
2 O3
3 O4+OC
4 AS1 2 L4
3 L14 L2+L3 - HIGH VOLTAGE. DISCONNECT AC
make good connection to 1 TIPRING
2 3 4T1 5R1 6
COM 12 13
7 8PGM9 10 11AUX COM 14
ZONE 15 16 DC
17IN POWER & TELEPHONE LINES
the cabinet.
Nut PRIOR TO SERVICING
Lock washer Earth-ground
Nut 1K5
Lock washer Ground wire from
Star washer building electrical
Cabinet installation
Supervision
Relay Optional Connect to Power Supply
Bolt
use of PGM Terminals +12/COM
output (See
Programming)
}
RJ-45
Inputs to be connected to dry contact outputs from alarm control
Telephone Line panel with 5.6KΩ EOL resistors. These inputs are typically used to
Connection RM2-UL Installations interface with fire alarm panels that do not have a dialer interface and
(Use No. 26 AWG wires for the connection to PSTN) use the fire alarm, fire supervisory or fire trouble output relay contacts
Connect relay contacts to
Phone line connection is required only for back-up to send the events to the communicator.
a zone input on the alarm
configurations. In stand-alone applications, no other control panel for communicator NOTE: For Zone Inputs/PGM outputs, DC IN, AUX wiring, use size No.
communication technology is required for Fire Alarm troubles supervision 18-22 AWG conductors. Do not use shielded wires.
Monitoring. Refer to Fig. 4 for wiring details. (24hr-type zone)
Suggested compatible DACT models for use with
3G4010CF are DSC models: PC4020CF with R
PC470I Interface or PC5020CF with PC5700 Interface. T I
I N For ULC Fire Monitoring installations fire alarm signals shall be sent
P G simultaneously over POTS line (using the dialler) and over the wireless
Alarm Control Panel with network (using 3G4010CF). Connect alarm output from control panel
Dialler Interface (PGM) to the input on the 3G4010CF/LE4010CF that is programmed as a
Fire Alarm Input.
Figure 12-1 3G4010CF/LE4010CF Wiring Diagram
(Supports Contact ID and

SIA formats) Examples of Control Units/Subscribers Units or Power Supplies
compatible models: DSC PC1864, PC1832, PC1616, PC5204, HS2128,
26
HS2064, HS2032, HS2016 etc.
WARNING: Incorrect connections may result in PTC failure or improper operation. Inspect wiring and ensure connections are correct before turning on.
All circuits are classified for UL installations as Power Limited/Class II Power Limited except for the battery leads which are not Power Limited. Do not route any wiring over circuit
boards. Maintain at least 1” (25.4mm) separation. A minimum 1/4” (6.4mm) separation must be maintained at all points between Power Limited wiring and all other Non-Power
Limited wiring. Route wires as indicated in the diagram.
Phone line connection is required only for back-up configurations. In stand-alone applications, no other communication technology is required for Fire Alarm Monitoring. Refer to
Fig. 4 for wiring details. Suggested compatible DACT models for use with 3G4010CF/LE4010CF are DSC models: PC4020CF with PC470I Interface or PC5020CF with PC5700 Interface
The 3G4010CF/LE4010CF shall be installed in accordance with the following, as applicable: NFPA 70, "National Electrical Code.", NFPA 72, "National Fire Alarm Code.", National
Building Code (NBC); CSA C22.1 - Canadian Electrical Code, Part 1; Section 32, CAN/ULC S561 - Standard for the Installation and Services for Fire Signal Receiving Centre and Systems;
CAN/ULC-S302 - Standard for Installation and Classification of Burglar Alarm Systems for Financial and Commercial Premises, Safes and Vaults; CAN/ULC S301 - Standard for the
Signal Receiving Centre Burglar Alarm Systems and Operations, Local Authorities Having Jurisdiction (AHJ) and Manufacturer's Installation Instructions.
Section 8: 3G4010CF/LE4010CF Wiring Diagrams
Figure 12-2 3G4010CF/LE4010CF Module Wiring Diagram - Standalone Configuration
3G4010CF/LE4010CF
Connect relay contacts to a zone

input on the alarm control panel
for communicator troubles supervision
(24 h type zone)
These inputs are typically
used to interface with fire
alarm panels that do not
have a dialer interface and
use the fire alarm, fire
supervisory or fire trouble
Note: If the control panel PGM output connected to the 3G4010CF/LE4010CF input latches (remains closed)
after an alarm has occurred, the 3G4010CF/LE4010CF input will remain active. The latched PGM output must
be reset or future alarms will not be reported via the zone input of the 3G4010CF/LE4010CF and additional
alarms may be triggered when the 3G4010CF/LE4010CF is locally or remotely restarted. Please contact panel
vendor for details on how to reset the control panel PGM.
Figure 12-3 Power Supply Wiring Diagram

WARNING!
HIGH VOLTAGE. DISCONNECT AC
PS4085 POWER & TELEPHONE LINES
PRIOR TO SERVICING
AC IN +12V COM ACT LBT TEST +BAT
Primary SPECIAL APPLICATION OUTPUT

120 VAC RATING: 11.5VDC - 12.6VDC,
60Hz , 0.3A 700mA max. Use for DSC,
Model 3G4010CF
TRANSFORMER TEST- CHARGER TROUBLE OUTPUT 50mA, 12V Max.
ATC Frost Model FTC3716 LBT - LOW BATTERY OUTPUT 50mA, 12V Max.
ACT - AC FAILURE OUTPUT 50mA,12V Max.
These outputs shall be connected to zone inputs of an alarm control panel in order to provide the required
trouble supervision (visual and audible indication required at the control panel). The outputs are active low
(switched to ground) and can be connected to a control panel directly or by using a listed supervision relay
(suggested model: DSC, RM-2 or RM1C).
27
Figure 12-4 Telephone Connection

CONTROL PANEL
RJ-31X
Incoming
Handset Phone line
BROWN (T)
GRAY (R)
RED (R)
RING
GREEN (T)
RI
TIP
TI
RING
TIP
T1
R1
1 2 3 4 5 Communicator
TIP RING T1 R1
Figure 12-5 Power Supply and Supervision Wiring Diagram
CONTROL PANEL
ZONE
TERMINALS
(See Note 1) Aux Power
- + + -
+12VDC
GND
Power Supply
Provides power to the
3G4010CF Module
RELAY
RM-2
DSC
DSC
+12VDC
NO
NC
Supervision
GND
C
Relay
See Note 2
Control
Panel
EOL
Resistor
See Note 3
6 7 8 9 10 11 12 13 14 15 16 17 18
PGM PGM PGM PGM AUX DC IN
COM
1 3 3 4 +
COM Z1 Z2 Z3 Z4 19 20
+ -
3G4010CF
NOTES:
1. Program the zone/point as “Supervisory” type with keypad only annunciation when in alarm. Do NOT
use a zone/point that is normally used for 2-wire smoke detectors.
2. The power supervision relay (RM-2 or RM1C) is only used when the 3G4010CF/LE4010CF is not
powered by the control panel. When the radio is powered by the control panel, the relay is not required
since a loss of input power will generate a signal to the CMC.
3. Output 4 on the 3G4010CF/LE4010CF must be set as “Active High” (default).
28
3. COPYRIGHT
All title and intellectual property rights in and to the SOFTWARE PRODUCT
EULA (including but not limited to any images, photographs, and text incorporated into the
SOFTWARE PRODUCT), the accompanying printed materials, and any copies of the
SOFTWARE PRODUCT, are owned by DSC or its suppliers. You may not copy the
IMPORTANT - READ CAREFULLY: DSC Software purchased with or without
printed materials accompanying the SOFTWARE PRODUCT. All title and intellectual
Products and Components is copyrighted and is purchased under the following license
property rights in and to the content which may be accessed through use of the
terms:
SOFTWARE PRODUCT are the property of the respective content owner and may be
This End-User License Agreement (“EULA”) is a legal agreement between You (the
protected by applicable copyright or other intellectual property laws and treaties. This
company, individual or entity who acquired the Software and any related Hardware)
EULA grants You no rights to use such content. All rights not expressly granted
and Digital Security Controls, a division of Tyco Safety Products Canada Ltd.
under this EULA are reserved by DSC and its suppliers.
(“DSC”), the manufacturer of the integrated security systems and the developer of the
EXPORT RESTRICTIONS - You agree that You will not export or re-export the
software and any related products or components (“HARDWARE”) which You
SOFTWARE PRODUCT to any country, person, or entity subject to Canadian export
acquired.
restrictions.
If the DSC software product (“SOFTWARE PRODUCT” or “SOFTWARE”) is intended
CHOICE OF LAW - This Software License Agreement is governed by the laws of the
to be accompanied by HARDWARE, and is NOT accompanied by new HARDWARE,
Province of Ontario, Canada.
You may not use, copy or install the SOFTWARE PRODUCT. The SOFTWARE
ARBITRATION - All disputes arising in connection with this Agreement shall be
PRODUCT includes computer software, and may include associated media, printed
determined by final and binding arbitration in accordance with the Arbitration Act,
materials, and “online” or electronic documentation.
and the parties agree to be bound by the arbitrator’s decision. The place of arbitration
Any software provided along with the SOFTWARE PRODUCT that is associated with
shall be Toronto, Canada, and the language of the arbitration shall be English.
a separate end-user license agreement is licensed to You under the terms of that license
agreement. 8.0.2 LIMITED WARRANTY
NO WARRANTY - DSC PROVIDES THE SOFTWARE “AS IS” WITHOUT
By installing, copying, downloading, storing, accessing or otherwise using the
WARRANTY. DSC DOES NOT WARRANT THAT THE SOFTWARE WILL MEET
SOFTWARE PRODUCT, You agree unconditionally to be bound by the terms of this
YOUR REQUIREMENTS OR THAT OPERATION OF THE SOFTWARE WILL BE
EULA, even if this EULA is deemed to be a modification of any previous arrangement
UNINTERRUPTED OR ERROR-FREE.
or contract. If You do not agree to the terms of this EULA, DSC is unwilling to
CHANGES IN OPERATING ENVIRONMENT - DSC shall not be responsible for
license the SOFTWARE PRODUCT to You, and You have no right to use it.
problems caused by changes in the operating characteristics of the HARDWARE, or
8.0.1 SOFTWARE PRODUCT LICENSE
for problems in the interaction of the SOFTWARE PRODUCT with non-DSC-
The SOFTWARE PRODUCT is protected by copyright laws and international
SOFTWARE or HARDWARE PRODUCTS.
copyright treaties, as well as other intellectual property laws and treaties. The
LIMITATION OF LIABILITY; WARRANTY REFLECTS ALLOCATION OF
SOFTWARE PRODUCT is licensed, not sold.
RISK - IN ANY EVENT, IF ANY STATUTE IMPLIES WARRANTIES OR
1. GRANT OF LICENSE This EULA grants You the following rights:
CONDITIONS NOT STATED IN THIS LICENSE AGREEMENT, DSC’S ENTIRE
Software Installation and Use - For each license You acquire, You may have only one
LIABILITY UNDER ANY PROVISION OF THIS LICENSE AGREEMENT SHALL
copy of the SOFTWARE PRODUCT installed.
BE LIMITED TO THE GREATER OF THE AMOUNT ACTUALLY PAID BY YOU
Storage/Network Use - The SOFTWARE PRODUCT may not be installed, accessed,
TO LICENSE THE SOFTWARE PRODUCT AND FIVE CANADIAN DOLLARS
displayed, run, shared or used concurrently on or from different computers, including a
(CAD$5.00). BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE
workstation, terminal or other digital electronic device (“Device”). In other words, if
EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR
You have several workstations, You will have to acquire a license for each
INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO
workstation where the SOFTWARE will be used.
YOU.
Backup Copy - You may make back-up copies of the SOFTWARE PRODUCT, but
DISCLAIMER OF WARRANTIES - THIS WARRANTY CONTAINS THE ENTIRE
You may only have one copy per license installed at any given time. You may use the
WARRANTY AND SHALL BE IN LIEU OF ANY AND ALL OTHER
back-up copy solely for archival purposes. Except as expressly provided in this
WARRANTIES, WHETHER EXPRESSED OR IMPLIED (INCLUDING ALL
EULA, You may not otherwise make copies of the SOFTWARE PRODUCT, including
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
the printed materials accompanying the SOFTWARE.
PARTICULAR PURPOSE) AND OF ALL OTHER OBLIGATIONS OR LIABILITIES
2. DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS
ON THE PART OF DSC. DSC MAKES NO OTHER WARRANTIES. DSC NEITHER
Limitations on Reverse Engineering, Decompilation and Disassembly - You may
ASSUMES NOR AUTHORIZES ANY OTHER PERSON PURPORTING TO ACT ON
not reverse engineer, decompile, or disassemble the SOFTWARE PRODUCT, except
ITS BEHALF TO MOD8IFY OR TO CHANGE THIS WARRANTY, NOR TO
and only to the extent that such activity is expressly permitted by applicable law
ASSUME FOR IT ANY OTHER WARRANTY OR LIABILITY CONCERNING THIS
notwithstanding this limitation. You may not make any changes or modifications to
SOFTWARE PRODUCT.
the Software, without the written permission of an officer of DSC. You may not
EXCLUSIVE REMEDY AND LIMITATION OF WARRANTY - UNDER NO
remove any proprietary notices, marks or labels from the Software Product. You shall
CIRCUMSTANCES SHALL DSC BE LIABLE FOR ANY SPECIAL, INCIDENTAL,
institute reasonable measures to ensure compliance with the terms and conditions of
CONSEQUENTIAL OR INDIRECT DAMAGES BASED UPON BREACH OF
this EULA.
WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, STRICT LIABILITY, OR
Separation of Components - The SOFTWARE PRODUCT is licensed as a single
ANY OTHER LEGAL THEORY. SUCH DAMAGES INCLUDE, BUT ARE NOT
product. Its component parts may not be separated for use on more than one
LIMITED TO, LOSS OF PROFITS, LOSS OF THE SOFTWARE PRODUCT OR ANY
HARDWARE unit.
ASSOCIATED EQUIPMENT, COST OF CAPITAL, COST OF SUBSTITUTE OR
Single INTEGRATED PRODUCT - If You acquired this SOFTWARE with
REPLACEMENT EQUIPMENT, FACILITIES OR SERVICES, DOWN TIME,
HARDWARE, then the SOFTWARE PRODUCT is licensed with the HARDWARE as
PURCHASERS TIME, THE CLAIMS OF THIRD PARTIES, INCLUDING
a single integrated product. In this case, the SOFTWARE PRODUCT may only be
CUSTOMERS, AND INJURY TO PROPERTY.
used with the HARDWARE as set forth in this EULA.
DSC recommends that the entire system be completely tested on a regular basis.
Rental - You may not rent, lease or lend the SOFTWARE PRODUCT. You may not
However, despite frequent testing, and due to, but not limited to, criminal tampering or
make it available to others or post it on a server or web site.
electrical disruption, it is possible for this SOFTWARE PRODUCT to fail to perform
Software Product Transfer - You may transfer all of Your rights under this EULA
as expected.
only as part of a permanent sale or transfer of the HARDWARE, provided You retain
no copies, You transfer all of the SOFTWARE PRODUCT (including all component
parts, the media and printed materials, any upgrades and this EULA), and provided the
recipient agrees to the terms of this EULA. If the SOFTWARE PRODUCT is an
upgrade, any transfer must also include all prior versions of the SOFTWARE
PRODUCT.
Termination - Without prejudice to any other rights, DSC may terminate this EULA if
You fail to comply with the terms and conditions of this EULA. In such event, You
must destroy all copies of the SOFTWARE PRODUCT and all of its component parts.
Trademarks - This EULA does not grant You any rights in connection with any
trademarks or service marks of DSC or its suppliers.
A plug and jack used to connect this equipment to the premises wiring and telephone
network must comply with the applicable FCC Part 68 rules and requirements adopted
Regulatory Information by the ACTA. A compliant telephone cord and modular plug is provided with this
product. It is designed to be connected to a compatible modular jack that is also
8.0.3 Modification Statement compliant. See installation instructions for details.
Digital Security Controls has not approved any changes or modifications to this 8.0.8 Ringer Equivalence Number (REN)
device by the user. Any changes or modifications could void the user’s authority to The REN is used to determine the number of devices that may be connected to a
operate the equipment. telephone line. Excessive RENs on a telephone line may result in the devices not
Digital Security Controls n’approuve aucune modification apportée à l’appareil par ringing in response to an incoming call.
l’utilisateur, quelle qu’en soit la nature. Tout changement ou modification peuvent In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain
annuler le droit d’utilisation de l’appareil par l’utilisateur. of the number of devices that may be connected to a line, as determined by the total
8.0.4 Interference Statement RENs, contact the local Telephone Company. For products approved after July 23,
This device complies with Part 15 of the FCC Rules and ISED Canada licence-exempt 2001, the REN for this product is part of the product identifier that has the format.
RSS standard(s). Operation is subject to the following two conditions: (1) this device US: AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal
may not cause interference, and (2) this device must accept any interference, including point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on
interference that may cause undesired operation of the device. the label.
Le présent appareil est conforme aux CNR d'ISED Canada applicables aux appareils 8.0.9 Incidence of Harm
radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : If this equipment 3G4010CF/LE4010CF causes harm to the telephone network, the
(1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit telephone company will notify you in advance that temporary discontinuance of
accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en service may be required. But if advance notice is not practical, the Telephone Company
compromettre le fonctionnement. will notify the customer as soon as possible. Also, you will be advised of your right
8.0.5 Wireless Notice to file a complaint with the FCC if you believe it is necessary.
This equipment complies with FCC and IC radiation exposure limits set forth for an 8.0.10 Changes in Telephone Company Equipment or Facilities
uncontrolled environment. The antenna should be installed and operated with The Telephone Company may make changes in its facilities, equipment, operations or
minimum distance of 20 cm between the radiator and your body. This transmitter must procedures that could affect the operation of the equipment. If this happens the
not be co-located or operating in conjunction with any other antenna or transmitter. Telephone Company will provide advance notice in order for you to make necessary
Cet appareil est conforme aux limites d'exposition aux rayonnements de la IC pour un modifications to maintain uninterrupted service.
environnement non contrôlé. L'antenne doit être installé de façon à garder une distance 8.0.11 Equipment Maintenance Facility
minimale de 20 centimètres entre la source de rayonnements et votre corps. L'émetteur If trouble is experienced with this equipment for repair or warranty information, please
ne doit pas être colocalisé ni fonctionner conjointement avec à autre antenne ou autre contact the facility indicated below. If the equipment is causing harm to the telephone
émetteur. network, the Telephone Company may request that you disconnect the equipment until
Antenna gain must be below/Gain de l'antenne doit être ci-dessous: the problem is solved. This equipment is of a type that is not intended to be repaired
by the end user.
Frequency Band/Bande de fréquence 3G4010; 3G4010CF LE4010; LE4010CF DSC c/o APL Logistics, 2600 West Pointe Dr.., Lithia Springs, GA 30122
8.0.12 Additional Information
GSM 850 / FDD V 6.21 dBi 4.4 dBi
Connection to party line service is subject to state tariffs. Contact the state public
PCS 1900 / FDD II 3.76 dBi 3.2 dB utility commission, public service commission or corporation commission for
information. Alarm dialling equipment must be able to seize the telephone line and
LTEB2 — 3.2 dBi place a call in an emergency situation. It must be able to do this even if other
equipment (telephone, answering system, computer modem, etc.) already has the
LTEB4 — 3.2 dBi telephone line in use. To do so, alarm dialling equipment must be connected to a
properly installed RJ-31X jack that is electrically in series with and ahead of all other
LTEB5/B12/B13 — 4.4 dBi equipment attached to the same telephone line. Proper installation is depicted in the
figure below. If you have any questions concerning these instructions, you should
8.0.6 FCC Class B Digital Device Notice
This equipment has been tested and found to comply with the limits for a Class B consult your telephone company or a qualified installer about installing the RJ-31X
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to jack and alarm dialling equipment for you.
provide reasonable protection against harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the
following measures: 8.0.13 Industry Canada Compliance Statement
• Reorient or relocate the receiving antenna. This Equipment meets the applicable Industrial, Scientific and Economic Development
• Increase the separation between the equipment and receiver. (ISED) Terminal Equipment Technical Specifications. This is confirmed by the
• Connect the equipment into an outlet on a circuit different from that to which the registration number. The abbreviation, IC, before the registration number signifies that
receiver is connected. registration was performed based on a Declaration of Conformity indicating that ISED
• Consult the dealer or an experienced radio/TV technician for help. Canada technical specifications were met. It does not imply that that ISED Canada
approved the equipment. The Ringer Equivalence Number (REN) for this terminal
3G4010CF: equipment is 0.0. The REN assigned to each terminal equipment provides an
FCC ID: F53173G4010CF indication of the maximum number of terminals allowed to be connected to a
REN: 0.0A telephone interface. The termination on an interface may consist of any combination of
3G4010CF Product Identifier US: F5314MO00A3G4010CF devices subject only to the requirement that the sum of the Ringer Equivalence
LE4010CF: Numbers of all devices does not exceed 5.
FCC ID: F5317LE4010CF IC:160A-3G4010CF
LE4010CF Product Identifier US: F5314MO00ALE4010CF IC:160A-LE4010CF
USOC Jack: RJ-31X Cet équipement est conforme aux spécifications techniques applicables aux
équipements terminaux d'ISED Canada. Ceci est confirmé par le numéro
WARNING: To satisfy FCC RF exposure requirements for mobile transmitting d'enregistrement. L'abréviation IC précédant le numéro d'enregistrement signifie que
devices, a separation distance of 20cm or more must be maintained between the l'enregistrement a été effectué sur la base de la Déclaration de conformité indiquant que
antenna of this device and persons during device operation.
8.0.7 Telephone Connection Requirements
le produit est conforme aux spécifications techniques d'ISED Canada. Ceci n'implique Digital Security Controls’s liability for failure to repair the product under this
pas que le produit ait été approuvé par Industrie Canada. warranty after a reasonable number of attempts will be limited to a replacement of the
Le nombre équivalent de sonneries (REN) de cet appareil terminal est 0.0. Le REN product, as the exclusive remedy for breach of warranty. Under no circumstances shall
attribué à chaque équipement terminal fournit une indication sur le nombre maximum Digital Security Controls be liable for any special, incidental, or consequential
de terminaux pouvant être connectés sur une interface téléphonique. La terminaison sur damages based upon breach of warranty, breach of contract, negligence, strict liability,
une interface peut constituer en n'importe quelle combinaison d'appareils, à la or any other legal theory. Such damages include, but are not limited to, loss of profits,
condition seulement que la somme des Nombres équivalents de sonneries de tous les loss of the product or any associated equipment, cost of capital, cost of substitute or
appareils ne soit pas supérieure à 5. replacement equipment, facilities or services, down time, purchaser’s time, the claims of
This Class B digital apparatus meets all requirements of the Canadian interference- third parties, including customers, and injury to property. The laws of some
causing equipment regulations. Cet appareil numérique de la Classe B respecte toutes jurisdictions limit or do not allow the disclaimer of consequential damages. If the laws
les exigences de règlement sur le matériel brouilleur du Canada. of such a jurisdiction apply to any claim by or against DSC, the limitations and
CAN ICES-3 (B) / NMB-3 (B) disclaimers contained here shall be to the greatest extent permitted by law. Some states
The term “IC:” before the radio certification number only signifies that ISED Canada do not allow the exclusion or limitation of incidental or consequential damages, so
technical specifications were met. that the above may not apply to you.
NIST Validation of encryption algorithm AES128 xxxx 8.0.18 Disclaimer of Warranties
This warranty contains the entire warranty and shall be in lieu of any and all other
Warranty warranties, whether expressed or implied (including all implied warranties of
merchantability or fitness for a particular purpose) And of all other obligations or
Digital Security Controls warrants the original purchaser that for a period of twelve
liabilities on the part of Digital Security Controls Digital Security Controls neither
months from the date of purchase, the product shall be free of defects in materials and
assumes responsibility for, nor authorizes any other person purporting to act on its
workmanship under normal use. During the warranty period, Digital Security Controls
behalf to modify or to change this warranty, nor to assume for it any other
shall, at its option, repair or replace any defective product upon return of the product
warranty or liability concerning this product.
to its factory, at no charge for labour and materials. Any replacement and/or repaired
This disclaimer of warranties and limited warranty are governed by the laws of the
parts are warranted for the remainder of the original warranty or ninety (90) days,
province of Ontario, Canada.
whichever is longer. The original purchaser must promptly notify Digital Security
Digital Security Controls recommends that the entire system be completely tested on a
Controls in writing that there is defect in material or workmanship, such written notice
regular basis. However, despite frequent testing, and due to, but not limited to,
to be received in all events prior to expiration of the warranty period. There is
criminal tampering or electrical disruption, it is possible for this product to fail to
absolutely no warranty on software and all software products are sold as a user license
perform as expected.
under the terms of the software license agreement included with the product. The
8.0.19 Installer’s Lockout
Customer assumes all responsibility for the proper selection, installation, operation
Any products returned to DSC which have the Installer’s Lockout option enabled and
and maintenance of any products purchased from DSC. Custom products are only
exhibit no other problems will be subject to a service charge.
warranted to the extent that they do not function upon delivery. In such cases, DSC
8.0.20 Out of Warranty Repairs
can replace or credit at its option.
Digital Security Controls will at its option repair or replace out-of-warranty products
8.0.14 International Warranty
which are returned to its factory according to the following conditions. Anyone
The warranty for international customers is the same as for any customer within
returning goods to Digital Security Controls must first obtain an authorization
Canada and the United States, with the exception that Digital Security Controls shall
number. Digital Security Controls will not accept any shipment whatsoever for which
not be responsible for any customs fees, taxes, or VAT that may be due.
prior authorization has not been obtained.
8.0.15 Warranty Procedure
Products which Digital Security Controls determines to be repairable will be repaired
To obtain service under this warranty, please return the item(s) in question to the
and returned. A set fee which Digital Security Controls has predetermined and which
point of purchase. All authorized distributors and dealers have a warranty program.
may be revised from time to time, will be charged for each unit repaired.
Anyone returning goods to Digital Security Controls must first obtain an
Products which Digital Security Controls determines not to be repairable will be
authorization number. Digital Security Controls will not accept any shipment
replaced by the nearest equivalent product available at that time. The current market
whatsoever for which prior authorization has not been obtained.
price of the replacement product will be charged for each replacement unit.
8.0.16 Conditions to Void Warranty
This warranty applies only to defects in parts and workmanship relating to normal use.
It does not cover:
- damage incurred in shipping or handling;
- damage caused by disaster such as fire, flood, wind, earthquake or lightning;
- damage due to causes beyond the control of Digital Security Controls such as
excessive voltage, mechanical shock or water damage;
- damage caused by unauthorized attachment, alterations, modifications or foreign
objects;
- damage caused by peripherals (unless such peripherals were supplied by Digital
Security Controls);
- defects caused by failure to provide a suitable installation environment for the
products;
- damage caused by use of the products for purposes other than those for which it was
designed;
- damage from improper maintenance;
- damage arising out of any other abuse, mishandling or improper application of the
products.
8.0.17 Items Not Covered by Warranty
In addition to the items which void the Warranty, the following items shall not be
covered by Warranty: (i) freight cost to the repair centre; (ii) products which are not
identified with DSC's product label and lot number or serial number; (iii) products
disassembled or repaired in such a manner as to adversely affect performance or prevent
adequate inspection or testing to verify any warranty claim. Access cards or tags
returned for replacement under warranty will be credited or replaced at DSC's option.
Products not covered by this warranty, or otherwise out of warranty due to age,
misuse, or damage shall be evaluated, and a repair estimate shall be provided. No repair
work will be performed until a valid purchase order is received from the Customer and
a Return Merchandise Authorisation number (RMA) is issued by DSC's Customer
Service.
© 2018 Tyco Security Products. All Rights Reserved.
Tech Support: 1-800-387-3630 (Canada & U.S.) or 905-760-
3000
www.dsc.com
The trademarks, logos, and service marks displayed on this

document are registered in the United States [or other coun-
tries]. Any misuse of the trademarks is strictly prohibited and
Tyco will aggressively enforce its intellectual property rights
to the fullest extent of the law, including pursuit of criminal
prosecution wherever necessary. All trademarks not owned by
Tyco are the property of their respective owners, and are used
with permission or allowed under applicable laws.
Product offerings and specifications are subject to change
without notice. Actual products may vary from photos. Not
all products include all features. Availability varies by region;
contact your sales representative.

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3G4010CF/LE4010CF

1.2 Technical Specifications

Input Voltage: 120V/60Hz/0.3A

Standby Voltage: 12V/7AH

Standby Time: 24h (NSC) plus 5 minutes alarm

Low Battery Trouble

sealed, rechargeable type, rated 12V/7Ah

Battery charge current: 700mA (maximum)

NOTE: Battery must be replaced every 3-5 years.

Antenna gain: 2.0dBi

Operating temperature: 0°C-49°C (32°F-120°F)

Humidity: 93%RH Maximum (non-condensing)

Enclosure Dimensions: 290mm x 254mm x 75mm (11.5" x 10" x 3")

Weight: 5.8Kg (12.8 lbs) (including standby battery)

Simulated Telco Loop specifications (TIP/RING)

On-Hook Voltage: 12Vdc

Loop Current : 25mA

Loop Resistance : 600 Ohms

Table 5-1 LE4010CF Operating Frequencies

1.2.1 Standard Battery Capacity

Section 2: Identification of Parts

Limited/Class II Power Limited except

LE D4 All circuits are Power

boards. Maintain at least 1” (25.4mm)

Section 3: Installing the 3G4010CF/LE4010CF

3.1 C24 Communications Enrollment

Once this is completed, the 3G4010CF/LE4010CF proceeds to Step 4.

Section 4: Connecting the 3G4010CF/LE4010CF

4.1 Power Supply Module

Section 5: Status LEDs

5.1.1 Normal Mode

5.1.2 Service Mode

RED BLUE Trouble Type

1 OFF Wireless network trouble - unable to connect to cellular network

2 OFF Battery trouble - battery with low voltage output

3 OFF Input power trouble

1 Flashing Insufficient signal strength - poor location

2 Flashing C24 suppressed trouble

3 Flashing C24 communication configuration trouble

1 ON Radio/SIM trouble - radio or SIM unresponsive

Section 6: Operating Principles

6.2 Panel Transmission Monitoring (PTM)

6.3 Cellular Communications Sequence

If the panel is programmed for Contact ID format:

If the panel is programmed for SIA (300 baud) format:

6.5.1 Activating the Outputs

6.6 Reporting Codes

6.7 Swinger Shutdown

6.8 Hardware Default

6.9 Communicator Reset/Update

l After a successful update, the unit automatically restarts.

6.10 Low Power Radio Shutdown

6.11 SMS Command and Control

6.11.1 Arming/Disarming the Security Panel

6.11.2 Remote Control of PGM

The following SMS command and control operations are available:

Language Command Label (must not be case sensitive)

Language Command Label (must not be case sensitive)

Language Command Label (must not be case sensitive)