Examination Paper ISO 9001 2015 Training

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Examination Paper (01)

(ISO 9001: 2015 Internal Auditor Training)

Time Allocated: 60 Minutes

Name in Block Letters: -------------------------------------------------------

INSTRUCTIONS:

This examination paper has 11questions. All questions are to be attempted. The time
allowed is 60 minutes. There is no additional time allowance for reading the questions.
There is a maximum of 40 marks available. Overall passing marks are 70% .

Your answers must be on the sheets supplied. Additional sheets will not be accepted.

Access to ISO 9001:2015 standard copy, delegate notes and other notes taken during
the training is allowed, but access to other reference material is not permitted.
Section 1:

1. In this International Standard, the following verbal forms are used: (You are
required to state whether the statement is “TRUE” O r “FALSE”) (1 marks)

— “shall” indicate a requirement;


— “should” indicates a recommendation

2. Give three examples of process risks related to production process of your


organization (3 marks)

3. What do you understand from term interested parties? (3 marks)

4. Answer True or False: (5 marks)

 QMS means Quality Management Standard.



 ISO 9001:2015 require quality policy to be documented 

 Quality manual is mandatory document in ISO 9001:2015

 The organization need not monitor and review information about these
interested parties and their relevant requirements.

 The organization shall retain documented information describing the results of the
review of changes, the person(s) authorizing the change, and any necessary
actions arising from the review.
5. “Records, statements of facts or other information relevant to audit criteria
and which are verifiable” is a definition of (1 marks)

a. Objective evidence
b. Audit evidence
c. Audit finding
d. All of the above
e. None of the above

6. Internal audit frequency shall be : (1 marks)

a. Annually.
b. Once in 6 months.
c. At planned intervals.
d. Quarterly
e. None of the above

7. Which of the following is true for “Audit?” ( 1 mark)

a. Systematic, independent and documented process


b. Process used for obtaining audit evidence and evaluate it objectively
c. To determine the extent to which audit criteria are fulfilled
d. All of the above
e. (a) and (b) only

9. Explain the risk based thinking described by standard in your own words (5
marks)

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11. Mention 5 key issues that any internal auditor find while auditing Quality
Assurance process owner (5 marks)

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12. Describe the audit evidence that could be found during an audit to
demonstrate the effectiveness of clause Customer Satisfaction of ISO
9001:2015.
(5 marks)
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2.1 Incident that occurs during an internal audit of XYZ Ltd is described. It contains
situation for which a nonconformity report may be required. Examine the incident
carefully then take the following actions:

a. If you think that there is sufficient objective evidence of nonconformity then you
state the nonconformity.

b. If you do not think that there is sufficient objective evidence of nonconformity


then you should state your reasons in the space below the report. You should
also mention 5 audit trails that you want to investigate further.

NOTE: Delegate shall fill up either part a or part b. Zero marks will be given for filling both
sections.

INCIDENT:

Purchase orders for component AN 1026. was placed on Zulu Industries Ltd on 7/9/2017.
Auditor asked for records of evaluation and approval of the supplier which would give
evidence that process of evaluation as defined in procedure no P/Purchase/010 issue 2 has
been followed. Auditee showed a list of approved suppliers to the auditor, which included the
Zulu Industries Ltd and further added that the list is the only evidence of approval.
a) NC Report

Quality Audit Incident Number ….............


NONCONFORMITY REPORT
Company under Audit: XYZ Ltd
Area under review: ISO 9001 Clause Number
………………………………………. …………… ………………………
Category MAJOR* MINOR* *circle the correct one
Nonconformity:

Auditor
OR

b)

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