Employment Interview

Download as txt, pdf, or txt
Download as txt, pdf, or txt
You are on page 1of 4

===================================

======INTERVIEW AND JOB BRIEFING======

Welcome to KEMPER CORPORATION!


I believe you are here and available for the job briefing and interview?

Good.

Do you have an online interview experience?

Before we commence with the job briefing and interview, I would like to apprise you
of this new interview conducting method if it seems different to you. If you are
new to all this, we believe the world is always advancing, so it is important to
stay on top of things as change is inevitable.

I am Steven Rea Loupe, one of the Hiring managers of "KEMPER CORPORATION". I am


here to brief and interview you about the opening position. Please kindly introduce
yourself, indicating your name and location.

Nice E-meeting with you, _________________!

As we proceed, you will get to understand the job position and duties better. Can
we proceed with a swift response now?

ABOUT US:

Kemper is one of the nation’s leading specialized insurers. Our success is a direct
reflection of the talented, dedicated and diverse people who make a positive
difference in the lives of our customers, every day.

Exploring opportunities at Kemper will help you develop and grow your career as our
team of dynamic, innovative employees is driven by intellectual curiosity and
analytical superiority.

Kemper also recognizes and rewards you for your contributions and supports your
health and well-being. No matter your stage in life, these offerings can help you
meet your needs, as well as the needs of your family.

This is the company's website


https://www.kemper.com
Please visit the website for 5 minutes to get a better understanding about the
company, kindly message me once done.

Good

=====================================

The positions available are: Data Entry Clerk, Customer Service Representative,
Administrative Assistant. Which position will you best fit in?

Okay good , I believe you have the skills and experience to excel in this role?

=====================================

We are looking for a CUSTOMER SERVICE REPRESENTATIVE. I believe you have the skills
and experience to excel in this role?

=====================================

Your duties and responsibilities include but are not limited to;
-Opening customer accounts by recording account information.
-Resolving product or service problems by clarifying the customer's complaint;
determining the cause of the problem.
-Maintaining financial accounts by processing customer adjustments.
-Recommending potential products or services to management by collecting customer
information and analyzing customer needs.
-Preparing product or service reports by collecting and analyzing customer
information.
-Contributing to team effort by accomplishing related results as needed.
-Resolving customer complaints via phone, email.
-Using telephones to reach out to customers and verify account information.
-Assisting with placement of orders, refunds, or exchanges.
-Taking payments information and other pertinent information such as addresses and
phone numbers.

Can you handle the Job duties if been trained towards it ?

You will receive your duties online every day and I will always be online to assist
you with any difficulties.

You will also undergo a one-week training from your training supervisor. He/She
will train you on how to work with the programs accurately. Your training would be
done online through your PC and PHONE via video conferencing.

Benefits includes: Health, Dental, Life and AD&D Insurance, Employee Wellness and
401k plans. Paid Time Off and Holidays with generous company discounts; flexible
working hours.

The Supervisor who will be attached to you online will assign logs of duties daily
to you. You’ll be required to work according to instructions using the Microsoft
Office tools and the Accounting software. The function of the Accounting software
is to arrange, formalize and manage the data you have processed, sent to your
supervisor via E-mail. Okay?

All activities and corresponding time are to be recorded in excel spreadsheet and
as for your duties, I will be assisting you with any difficulties via email, text
or sms. Okay?
Next are your interview questions. I will ask you some questions, you are to answer
each questions briefly and accordingly. Are you ready?

What type of jobs have you had?

How did you get your previous jobs?

What were your main responsibilities? Achievements?

Have you been in the military before?

Are you currently employed?

Are you willing to work flexible or long hours?

How would you like to be Paid? Weekly Or Bi-Weekly/Direct deposit or Wire Transfer?

What Financial Institution do you operate with to see if it tallies with the
company's official salary payment account?
Note: we are only asking for your bank name.

Are you seeking employment in a company of a certain size?

How long do you intend working for this company?

Do you have a HP laser jet printer, copier and scanner?

Do you operate with a Sprint, AT&T or Verizon mobile carrier service?

Do you operate with a credit card? The company mostly designate an official credit
card to the employees

Tell us why you feel you are the right person for this Job?

What do you understand by privacy, code and conduct of a company?

On a scale of 1-99 %, how would you qualify yourself for this job?

If you are employed, what would be your first goal of achievement?


Good.

At KEMPER INSURANCE COMPANY, we hire the best, believe in building career and not
just placing people into jobs. We ensure our employees are up to date and well
catered to enable a friendly environment.

Are you certain you can catch up with any software you are not familiar with during
your training and orientation process if selected?

Sounds good.

I would need you to provide the following information here to enable the company’s
secretary enter your data into the register:

Full Name:___

Preferred home address for mailing + Apt#____

Direct Cell#:____

Primary email address:____

Here comes to the end of the interview questions.

Our conversations and your answers would be sent to the Head Department for an
automated review to enable them see if you are good and qualified enough for this
job position.

I would need you to join me here in 30 minutes.

You might also like