PART A Reflective Communication

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PART A: Reflecting on Effective Communication in Clinical Practice: A Case Study in

Wound Care

Student name

Institution

Course

Professor

Due date

Word count 850


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Introduction

Effective communication skills are of utmost importance in the medical field. In addition

to improving communication amongst medical staff, this practice guarantees that patients get

top-notch attention. My time spent in clinical rotations as a student nurse has given me plenty of

practice in using both written and oral communication abilities. Using the Gibbs Model for

reflective writing, I will examine a particular incident I encountered during my clinical

placement with an emphasis on wound care. The purpose of this case study is to demonstrate the

importance of effective communication in providing excellent medical treatment to a patient.

Description

I came across a patient who needed careful post-operative wound care after undergoing a

complex surgical operation during my clinical placement in a busy surgical unit. The 62-year-old

man known only as Mr. Smith (pseudonym) had an abdominal incision that extended several

inches. He needed to get the right treatment since the wound was prone to infection.

Feelings

I had mixed feelings at first when I was given the task of helping Mr. Smith with his

wounds. This was my first practical encounter with wound care, even though I had studied the

skills in the classroom. I knew that good communication was essential to ensuring patient safety

and successful results. The fact that I knew Mr. Smith was worried and had a lot of concerns

about his wound care added to my anxiousness. It was clear that he was worried about the

procedure and any pitfalls. This made it much more crucial to communicate clearly in order to

establish confidence and allay his worries.

Evaluation
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I learned that a well-organized care plan and open lines of communication with the

healthcare team were essential to meeting Mr. Smith's wound care requirements. In this instance,

I used evidence-based practice by looking at the hospital's wound care regimen and

communicating with the nurses working there. By consulting these sources, I was able to tailor

my wound care strategy to meet the highest standards. The importance of writing in many

contexts cannot be overstated. I took meticulous notes on the wound's size, appearance,

infection, and Mr. Smith's degree of discomfort. The medical staff relied heavily on this record

to determine whether or not to make any necessary alterations to the patient's treatment plan

based on the wound's healing status. I also made an effort to be understandable, sympathetic, and

patient-focused in my verbal interactions with Mr. Smith. When discussing the wound care

procedure, its significance, and the anticipated consequences, I utilized language that was

accessible to laypeople. This method reduced Mr. Smith's stress and empowered him to make his

own healthcare choices.

Analysis

Effective communication is crucial in wound care and clinical practice in general, as I

learned through my interaction with Mr. Smith. Healthcare outcomes may be enhanced by the

combination of patient-centered communication and accurate recordkeeping (McKenna et al.,

2020). Evidently, these guidelines played a significant role in providing Mr. Smith with high-

quality wound care. I showed my dedication to evidence-based practice by following the

hospital's wound care procedure. Because of this, not only was the quality of the treatment

delivered guaranteed but unforeseen problems like infections and prolonged recovery were

prevented (Coleman and Neilsen, 2019). Further, I understood that there was more to

communicating effectively than just the technical aspects. The key was to get to know the patient
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on a personal level, address their worries, and earn their confidence. Mr. Smith's worries

highlighted the fact that patients have an important role in their recovery and are more than

passive observers of treatment. The significance of empathy and attentive listening in patient-

centered treatment was driven home to me by this experience (Salamonson et al., 2019).

Conclusion

In conclusion, I learned a lot about the need for simple yet effective communication in

the medical field during my clinical placement in wound care with Mr. Smith. Using the Gibbs

Model for reflective writing, I have examined this situation from several perspective indications,

including my first reactions, my assessment of my actions, and the results of those actions. I have

emphasized the significance of evidence-based practice in clinical settings and shown how it

influenced my strategy for treating wounds. My activities were consistent with accepted

standards since I referred to hospital guidelines and sought advice from experienced nurses. In

addition, I realized there is more to effective communication than just technical know-how. Trust

is established, concerns are addressed, and patients are included in all aspects of their treatment

in open communication. As Mr. Smith's example demonstrated, empathy and patient-centered

communication are crucial to providing excellent treatment. Thanks to this introspection, I now

appreciate the critical function of communication in the therapeutic setting even more. It has also

encouraged me to work harder on my communication abilities to better serve my future patients.

Action plan

My action plan for improving my communication abilities moving forward is based on

my reflecting experience with wound care. I will aggressively look for chances to get more

knowledge and experience in patient-centered communication. In order to provide the best

possible treatment, I will also constantly refer to evidence-based recommendations and practices.
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References

Coleman, K., & Neilsen, G. (2019). Wound Care: A practical guide for maintaining skin

integrity. Elsevier Health Sciences.

McKenna, L., Brown, T., Williams, B., & Lau, R. (2020). Empathic and listening styles of first

year undergraduate nursing students: A cross-sectional study. Journal of Professional

Nursing, 36(6), 611-615.

Salamonson, Y., Glew, P., Everett, B., Woodmass, J. M., Lynch, J., & Ramjan, L. M. (2019).

Language support improves oral communication skills of undergraduate nursing students:

A 6-month follow-up survey. Nurse education today, 72, 54-60.

Wissell, S., Karimi, L., Serry, T., Furlong, L., & Hudson, J. (2022). “You Don’t Look Dyslexic”:

Using the Job Demands—Resource Model of Burnout to Explore Employment

Experiences of Australian Adults with Dyslexia. International Journal of Environmental

Research and Public Health, 19(17), 10719.

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