Company Profile Integrated Business Solutions

IBSS waa shirkad hormarisa ganacsiyada
kuuna haysa adeegyo kala duwan sida:
1. Latalinta xafiiska Suuqgeynta

2. Latalinta madaxda Laamaha
3. Xayeysiinta Baraha Bulshada
4. Qurxinta Goobta Ganacsi.
5. Horumarinta Shaqaalah iwm.
Marketing Solutions
Registered with MCI Ministry, Federal Republic of Somalia
Our List of Business Solutions and Consulting Services
TABLE OF CONTENTS
Introduction to iBSS_______________________________ 4
Mission Statement________________________________ 6
Vision Statement__________________________________ 6
Core Value_______________________________________ 6
Policies & Procedures______________________________ 7
Objectives of (IBSS) consultancy Company______________ 7
Goal of Integrated Business Solution Somalia___________ 7
Key Areas of Specialization_ ________________________ 8
Consultancy Sector________________________________ 8
Marketing Sector__________________________________ 8
Training and Placement Sector_______________________ 8
Operational Policy_ _______________________________ 9
IBSS Company’s Contracting_________________________ 9
Customer Service________________________________ 10
Financial Policy__________________________________ 11
The policy of Hiring Employees_____________________ 11
Company Implementation Process__________________ 12
Our Partners in the Field_ _________________________ 13
Company Management Structure___________________ 14
Boards of Directors_______________________________ 14
iBSS Marketing Board_____________________________ 15
INTEGRATED BUSINESS SOLUTION SOMALIA, IBSS

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HQ: Zobe KM4, Wadajir, Mogadishu, Banadir region, Somalia
3 +252 (0) 615819059 | 0615518674 | info@ibssomalia.com | www.ibssomalia.com
Business Solutions and Consulting Services
INTRODUCTION
Integrated Business Solution Somalia was formed on 5th of January, 2018 as a subsidiary
of general business consultancy with prime motive to provide greater marketing scope
of operation and services to organizations and companies in the efficient application of
strategically aspiration into their action plans. IBSS’s key activities comprise of business
consulting, marketing, professional client care, empower human resources, establish
feasibility studies and initiate business projects that are worthwhile. IBSS employs
qualified and innovative individuals who have the necessary skills and years of experience
to respond to today’s challenging business needs thus exceeding client satisfaction
motivation. Our strong connections with local companies and humanitarian bodies
facilitate us for effective negotiation and smooth execution of processes.
We provide support through the entire process of company establishment. Some of our
support includes getting permission from required organization to open bank account;
obtaining membership from chamber of commerce; acquiring essential licenses. We
also conduct location searches to set up office/apartment, liaising with our real estate
partners and negotiating prices with building owners. We conduct thorough due diligence
in a timely manner for Joint Venture Establishments. The people are any company’s
biggest asset. We strive to listen and understand the unique requirements and conduct
an extensive search for ideal talents. Our rigorous selection process entails written
examinations, face to face interviews and reference checks, providing you with a final
shortlist of the most capable candidates with the right experience and success traits you
seek.
IBSS knows that reliability, clear communication and promptness of service are vital for
any business! We can tailor a set of procedures for receiving, storage and shipping that
will fit your requirements, and we can offer competitive rates with discounts based on
service rendered. Today the focus is on developing, implementing and supporting cost
effective marketing and development systems to support efficient business processes.
This is achieved through continually and proactively engaging with customers to ensure
that all projects and work is results and outcome driven. IBSS business consulting services
are intended to assist our clients in making informed business decisions and creating
wealth for their shareholders. Among others, we develop business and marketing plans,
undertake feasibility studies as well as assess the attractiveness of businesses, projects,
and prospects of industries for business acquisitions, joint-ventures and/or investments.

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Business Solutions and Consulting Services
INTRODUCTION
Integrated Business Solution Somalia is also a full-fledged market research company
where we undertake both consumer and industrial research. Our in-house market
research capabilities also provide us with pertinent and timely data and information to
support our business, and corporate finance and investment consulting services.
IBSS act as the independent business consultants and industry experts for initial public
offerings (IPO), reverse takeovers (RTO), and mergers and acquisitions (M&A). We
also develop information memorandums for the purpose of raising funds or attracting
investments. To-date we have assisted approximately 100 public listed companies in their
corporate exercises, most of which were for their IPO.
We typically assess socio-economics and industry/market factors; crystallize a winning
business model, and crafting development, operations and marketing strategies and
plans. We also undertake full financial forecast and assessment to ensure profitability, and
quantify net present value (NPV) of potential earnings and internal rate of return (IRR) of
the business. Integrated Business Solution Somalia is one of very few companies with
in-house business consulting and market research skills and experience. Within the areas
of business consulting, we are able to use pertinent and timely market research data and
information as the basis for critical analysis and to create strategies
Our track record of achievements in excess of 8 (eight) years has provided us with the
experience base and skill set to help our clients create wealth for shareholders.
IBSS’s wide industry experience provides us with a keen appreciation of business issues
and allows us to select innovative solutions and best practices across diverse industries
to create sustainable business advantages for our clients. We believe that it is our strong
customer and outcomes focus that keeps our customers coming back. Responsiveness,
quality service and software and great value is Vital to customer satisfaction.
A proven methodology is applied to every service offered that involves training and
consultation development to ensure that the solution meets the customers’ requirements
and the project comes in on time and within budget. This methodology covers 5
primary phases being:- Requirements Confirmation, Design, Develop, Deliver, Support.
Communication with the customer is maintained in each phase to ensure the project is on
track. Quite often the business problem arises due to existing enterprise or legacy systems
lacking specific capabilities that are unique to business. This is not uncommon, and not
necessarily a bad thing, as they can be the differentiators between ourselves and our
competitors.

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Every Facet of our Business & The Services we Offer @ iBSS
MISSION STATEMENT
Mission statement
Its mission is to design, develop and implement business improvement and performance
measurement solutions for Enterprise and Mid-Market customers while maintaining
integrity, fairness and honesty with customers and business partners.
Vision statement
Our Vision is to be the business improvement and performance measurement solutions
partner of choice in Somalia with services professionals that serve our Clients’ needs with
honesty and integrity which ultimately define us as the builder of choice to those seeking
quality, professional service, and value marketing.
Core value
Integrated Business Solution Somalia is considered as being a values-driven company
to be one of the core strengths of our Company. By adhering to these core values at all
times, (IBSS) employees strive every day to achieve our Vision to be a leader in the scope
of operation.
Commitment: We are committed to providing value to our corporate clients and

individual customers and to those colleagues who rely on us for leadership or support.
We are knowledgeable and passionate about what makes each of our brands unique and
powerful, and we are committed to finding innovative ways to fuel their growth.
Integrity: We display integrity at all times in the business decisions we make and the
manner in which we conduct our professional relationships. We support that sense of
doing what’s right through a culture of open communications and a spirit of teamwork.
We also value the role that diversity among our employees, suppliers and partners plays
in our success.
Responsibility: We take seriously on our responsibilities as a corporate citizen, always

aware of how our actions can benefit the community

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A set of iBSS rules of conduct outlining our responsibility
Policies & Procedures

Integrated Business Solution Somalia writes policies and procedures to help teams,
not only to strangle them with bureaucracy but also develop sensational capacities to
curb problems ahead. We can write a policy or procedure relevant to any aspect of the
business life cycle, but that’s not all. We’ve tackled some unique assignments, like writing
a Standard Operating Procedures (SOP) to operate legals, designing promotional products
for clients and even acting as emergency management in a client’s time of need.
Objectives of (IBSS) consultancy Company

• To promote and facilitate access that recognizes the marketing requirements for all.
• To ensure the provision of an effective and efficient consultation infrastructure and
services to improve connectivity for people and business
• To set the industry standard by creating an atmosphere that promotes timely,
employee morale, community spirit, honesty and integrity.
• To maintain the philosophy of tested and trust of our clients marketing. services. To do
this (IBBS) must properly communicate, provide competitive pricing and guarantee the
service quality.
• To develop long term relationships with clients, vendors, suppliers and subcontractors.
• To create an atmosphere whereby the firm and its associates offer a quality, timely
marketing and consultation performance at a reasonable price
• To develop strategically so as to meet the rising demands of the business
Goal of Integrated Business Solution Somalia

1. Increased efficiency
To increase efficiency, a company must develop cost-effective marketing rates while
reducing overhead, total innovation, and overall cost-per-order processing.
2. Improved customer service
To ensure fulfillment business operations and capacity building is our key goal to
delivering marketing’s promise to the customer to get the failures that bore fruits
eventually in good condition.
3. Building relationships
True two-way collaboration between strategy and assumption is the key to the success of
(IBSS) marketing execution. Measures of success we largely consider are total cost, time,
and responsiveness of the sales representative.
Key areas of specialization

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Our Key Areas of Business Solutions and Consulting Services
Key areas of specialization

We aim to make a positive impact through our brands, our commercial operations and
relationships, voluntary contributions and various other ways in which we engage with
business partners and society at large. (IBSS) is also committed to continuously improving
the way we manage our impacts and our longer-term goal of developing a sustainable
business.
We want to work with suppliers, agents, distributors and other business partners who
have values similar to ours and uphold the same standards as we do. Our Responsible
Sourcing Policy and Responsible Business Partner Policy, aligned to national chamber
of commerce and the Federal Ministry of Commerce of Somalia, seek to uphold twelve
fundamental principles covering business integrity including specific responsibilities
relating to employees, consumers and the marketing environment.
Our prime is to assist clients with various implementations of their projects, and we
have confidence in our ability to generate the consensus and commitments necessary to
succeed. We are prepared to stand behind our recommendations and to assist our clients
with obtaining appropriate approvals to proceed
Consultancy sector
Integrated Business Solution Somalia consultancy sector possess the ability to magnetize a
business owner, entrepreneur, professional, mature or startup business to areas of critical
performance based on meaningful, experienced, and documented understanding of the
issue. Those critical areas can be marketing strategy, competitive advantage, business
model and any of the drivers matching with them including leverage
Marketing sector
We use strategy and design to simplify and solve communication issues clients have
struggled with for years. Our marketing will show clients a beautiful new world, based on
existing strengths, limitations, and aspirations. We create new ways to think about, speak
to, and sell products. We solve business problems that those closest to the products and
services can’t fix on their own
Training and placement sector
On-the-job training might include having an attachment to a section manager responsible
for inspiring and motivating a team. An employee gets to see first-hand what it would
be like to work in that role. On-the-job training also involves practical learning. This
could mean being involved in a range of projects to improve technical skills and business
competencies. The key to this training is to get company’s employees ‘to enjoy their work
and feel they have all the skills they need to do their job to the best of their ability

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Practices used by iBSS to improve the work we do
Operational policy
For all operations conducted by the Company have to pass operational policies which are:-
• Ensuring that is checked with the help of CAP (Continuously Applied Policies)
• Timely service delivery
• Strict adherence to service specifications
• Strict adherence to federal regulations
• Lower risk warranty claims and maintenance costs
• Quick placement of order into revenue service
We pioneered the comprehensive operational analysis model and broadened our
company consulting expertise to meet customer needs. Our consultants assist in
functional areas of business solution and developmental operations, maintenance and
administration.
IBSS Company’s contracting

Integrated Business Solution Somalia has transformed in a short span from a simple
contractor to a well groomed infrastructure and development consultancy services
company. The company has vision to provide the customers an innovative transpiration in
affordable prices with international quality.
We had a strong back up of skilled laborers along with the supervision of highly qualified
economist and supervisors. Hence the maintenance and the marketing services of civil
infrastructures have become easy for us.
The Under lying workers are always been enjoying the work environment of the company
so that the service finish is showing it. The clients are always enjoying the quality being
offered by the IBSS trends supports and Services.
Affordable web design that helps clients’ business succeed, High converting web sites
that bring more positive leads and sales for our business. We believe a business website
should be a useful tool that makes it easier to get more customers and allows business to
spend more time enjoying their life.
Our corporate event management service ensures a creative and professional approach to
client’s next event. We can project manage your event, from creation and development
through to on the day management of the event. We can help with as much or as little as
one need!

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Our Customers are Our No. 1 Priority
Customer Service
The main factor that promotes IBSS be the choices of the customers are:
We Provide Legendary Customer Service. We treat your customers like royalty, even if we
are not in the service industry. The belief that customer service only matters in the service
industry is a myth. All our customers have an expectation of great service and will not put
up with waiting in long lines or receiving poor responses from representatives.
We admit mistakes and fix problems to build stronger relationships. Customers equate
experience with brands. We avoid and negative feedback spreads through social media
and word of mouth. One major point is to accept our mistakes, whether they are our
fault or not. Customers prefer businesses that own up to their mistakes and take steps to
correct them. In fact, customer relationships can actually be stronger after a problem than
before, if handled well by our people and that is our duty.
We remain in the state of being honest about our services. Honesty is not just the best
policy; it should be our main policy. Can’t deliver by a due date? Call and let our buyers
know that the roads were closed at least
We embrace corporate social responsibility. While some may argue that a company’s main
responsibility is to take care of its core stakeholders such as customers, employees and
owners, experts believe that businesses should give back to society as well.
Integrated Business Solution Somalia offers a guarantee to customers on return and
refund policy. . Adding this type of assurance to our marketing message shows customers
and prospects that we truly care about their satisfaction.
With the expertise we obtain from the long cruise of business solutions and the fact
that we have solves lots of failures we can ease that pain—and achieve greater visibility
across our business—with an affordable and easy-to-use business management solution
that integrates business intelligence, inventory management, supply chain management,
customer relationship management and mobile technologies.
Integrated Business Solution Somalia can help you improve and accelerate your entire
distribution operation—including procurement, warehousing, sales, and financials—to
deliver deeper insights on costs and margins. Combining simplicity, flexibility and seamless
integration, our solutions provide:
• Marketing and Web design
• Consultation and staff training
• Profiling business and feasibility making
• Re-unification of brands and event management
• Modeling business initiates and organizing surveys

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Strategies on our Financial System
Financial policy
For financial policy there is a certain policy adapted to the process the financial records of
the Company. Some of the essential documents maintained by the Company include:
• Inventory Ledger book
• Receipts
• Staff payroll
• Vehicle payroll
• Office payroll
• Acknowledgement forms
• Purchase verification forms
• Loan Request form
• Prepay (in advance pay) request form
• Monthly expenditure book
• Budget Book and Pending funds book
The policy of hiring employees

• Run an advertisement
• Go through resumes
• Calling for interviews
• Interviews candidates
• Make a decision
The concept of employee leasing can be highly profitable for the company and the existing
staffs. We give you enormous cost, time and quality advantages, Flexible staffing solution
that suits your needs, low priced alternative to traditional staffing, and extended resource
proof of skilled personnel. We have a rapid deployment and are expertise in latest
technology. We are committed to win/win, interdependent relationships that promote
working together as business partners for our mutual success (IBSS) believe that speed,
performance excellence, and the appropriate application of advanced technology are
critical to compete effectively in today’s business climate (IBSS) strive to put downward
pressure on all our operation costs so we can be the low cost – high value choice for our
customers
We are a “Lean” company focused on increased efficiency and continuous improvement
of distribution and deliveries.

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iBSS has strategies and plans in order to accomplish strategic objectives and goals
Company implementation process

Integrated Business Solution Somalia company is well experienced in the field of
marketing, consultancy and training and has previously implemented and rendered
various services / projects and worked as a bridge between international agencies, un
bodies and the community. The company activities are always transparent and have
educated, well-experienced and trained workers in its all areas of involvement.
S/N PROJECT DESCRIPTION LOCATION YEAR FUNDED AGENCY

1 Training Staff for BECO Mogadishu 2014 BoD
2 Training Staff for Mumin Grp Mogadishu
3 Training Staff for Gabow GTC Mogadishu
4 Training Staff for Berta Nabada Mogadishu
5 Training Staff for Mogadishu
6 Training Staff for BECO Mogadishu

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Our Structure defines the Hierarchy of roles & Business units within iBSS company
Company management structure

The company management structure is designed to encourage flexibility and
accountability. The structure creates space of intellectual creativity and innovation and
provides encouragement to staff members and other partners to adopt desirable working
conditions. It is also designed to ensure maximum accountability and high quality output.
Boards of Directors
The Board of Trustee have selected a Board of Directors (BOD) of 6 members, as the (IBSS)
policy makers and setting the direction the Company to achieve its objectives, annual
yearly master plan in accordance with the Vision and the Mission of the Company, the
Board of Directors The term in Office will determine the company bylaws, normally the
Board meets quarterly and at any time needed for the extraordinary Members are:

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iBSS Marketing Board

Integrated business solution Somalia marketing services board of directors:
IBSS Board of Directors is mainly responsible for determining company’s overall strategies
and goals. The Board also adopts budgets and business plans, examines and approves
financial statements, establishes comprehensive policy documents and make decisions on
issues concerning investments and divestments.
The Board appoints and adopts instructions for the company’s President and CEO and
oversees his work. The Board also approves the salary and other remuneration of the
President and CEO, within the framework of the principles adopted by the BoD.
No Name Gender Position

1. Yasser Dahir Mohamed Male Chairperson
2. Mohamed Abdi Mohamed Male Deputy Chair person
3. C/rahman Siyad Barre Male General Manager
4. Nasteho Ali Mohamed Female General Audit
G Fadumo Yassir Dahir Female Field Engineering Manager

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IBSS waa shirkad hormarisa ganacsiyada

kuuna haysa adeegyo kala duwan sida:

1. Latalinta xafiiska Suuqgeynta

Our List of Business Solutions and Consulting Services

INTEGRATED BUSINESS SOLUTION SOMALIA, IBSS

Business Solutions and Consulting Services

INTEGRATED BUSINESS SOLUTION SOMALIA, IBSS

Business Solutions and Consulting Services

INTEGRATED BUSINESS SOLUTION SOMALIA, IBSS

Every Facet of our Business & The Services we Offer @ iBSS

Commitment: We are committed to providing value to our corporate clients and

Responsibility: We take seriously on our responsibilities as a corporate citizen, always

INTEGRATED BUSINESS SOLUTION SOMALIA, IBSS

A set of iBSS rules of conduct outlining our responsibility

Policies & Procedures

Objectives of (IBSS) consultancy Company

Goal of Integrated Business Solution Somalia

INTEGRATED BUSINESS SOLUTION SOMALIA, IBSS

Our Key Areas of Business Solutions and Consulting Services

Key areas of specialization

INTEGRATED BUSINESS SOLUTION SOMALIA, IBSS

Practices used by iBSS to improve the work we do

IBSS Company’s contracting

INTEGRATED BUSINESS SOLUTION SOMALIA, IBSS

Our Customers are Our No. 1 Priority

INTEGRATED BUSINESS SOLUTION SOMALIA, IBSS

Strategies on our Financial System

The policy of hiring employees

INTEGRATED BUSINESS SOLUTION SOMALIA, IBSS

Company implementation process

S/N PROJECT DESCRIPTION LOCATION YEAR FUNDED AGENCY

INTEGRATED BUSINESS SOLUTION SOMALIA, IBSS

Company management structure

INTEGRATED BUSINESS SOLUTION SOMALIA, IBSS

iBSS Marketing Board

No Name Gender Position

INTEGRATED BUSINESS SOLUTION SOMALIA, IBSS

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