Lab Service Guide PPP Version 1.02 010518 Final
Lab Service Guide PPP Version 1.02 010518 Final
Lab Service Guide PPP Version 1.02 010518 Final
SERVICE GUIDE
02
Cytopathology Guidelines 17
Histopathology Guidelines 18
Handling of Specimen 18
Frozen Sec�on 18
Immunofluorescence (IMF) Stains 19
Special Stains & Immunohistochemistry (IHC) Stains 19
Radioac�ve Biological Specimen 19
Microbiology Guidelines 20
Molecular Oncology Guidelines 23
Molecular Infec�ous Disease Guidelines 24
Cytogene�cs Guidelines 26
Results Repor�ng 27
Repor�ng of Laboratory Results 27
Report From The External Referral Laboratories 27
Urgent Results 27
Turn Around Time 27
Cri�cal Panic Values 28
Appendix 1 30
Appendix 2 31
Appendix 3 32
Appendix 4 33
Appendix 5 34
Appendix 6 37
03
INTRODUCTION
Pantai Premier Pathology Sdn Bhd has laboratories in the Pantai group of hospitals, Gleneagles
hospitals, and non-hospital based branches within Malaysia. Our reference core laboratory is located in
Pantai Hospital Ampang. We serve the needs of inpatients and outpatients at the hospitals we are
located, as well as other medical practitioners who practise within our area of service provision.
The Laboratory User Guide intends to communicate the important steps in laboratory tests requisition,
specimen requirement, specimen collection, handling and transportation. It also serves as a guide to
the laboratory services available.
• Allergy Testing
• Clinical Chemistry
• Cytopathology
• Drugs of Abuse Screening
• Endocrinology
• Fluids & Excretion Analysis
• Haematology
• Histopathology
• Immunology & Serology
• Microbiology
• Molecular Diagnostics
• Therapeutic Drugs Monitoring
• Transfusion Medicine
• Specialized Testing
The scope of our services includes specimen handling, specimen processing and analysis, reporting of
test results, handling and delivery of supplies and test reports to our clients. Our internal quality audits,
quality assurance and quality control programmes ensure the achievement of our quality service
mission.
The integrity and reliability of the testing process have direct implication on the quality of the analytical
results produced. Besides the usual regular preventive and service maintenance on the instruments and
compliance to instrument calibration protocols, our laboratories also participate in many internal and
external quality assurance programmes to monitor the testing processes.
We have more than 18 residents/visiting consultant pathologists from various disciplines involve in the
reporting and managing the quality of our laboratories services. Under the active guidance of the
consultants and our management commitment towards service excellence with 8 major branches are
accredited with MS ISO 15189 by Department of Standard Malaysia.
04
QUALITY STATEMENTS
Mission, Vision, Core Values & Brand Promise
Our Mission
Delivering quality healthcare services that exceed your expectations with a
professional commitment to continuous improvement.
Our Vision
To be the trusted professionals of healthcare delivery.
05
CONSULTANT PATHOLOGIST
Resident
Visiting
No Consultants Discipline Posting
1 Dr Peh Suat Cheng • Histopathology Reference Specialised Lab, Bangsar
• Cytopathology Central Region
2 Gleneagles Kuala Lumpur branch
Dr Julia Munchar binti
• Histopathology Reference Specialised Lab, Bangsar
Munchar Jaluli • Cytopathology Central Region
3 Dr Ahmad Toha Bin
• Histopathology Gleneagles Kota Kinabalu branch.
Samsudin
• Cytopathology
4 Dr Poh Bee Hoon • Histopathology Ipoh Branch
• Cytopathology Northern Region
5 Dr Noraidah binti Masir • Histopathology Reference Specialised Lab, Bangsar
• Cytopathology
• Cytogenetic & Molecular Central Region
Pathology
6 Dr Sabariah binti Abdul • Histopathology Reference Specialised Lab, Bangsar
Rahman • Cytopathology Central Region
7 Dr Reena Rahayu binti Md • Histopathology Reference Specialised Lab, Bangsar
Zin • Cytopathology Central Region
8 Dr Leslie Charles Lai Chin • Chemical Pathology Gleneagles Kuala Lumpur Branch
Loy
9 Dr Zubaidah binti Zakaria • Cytogenetic & Molecular Reference Specialised Lab, Bangsar
Pathology Central Region
10 Dr Ariza binti Adnan • Microbiology Pathology Reference Specialised Lab, Bangsar
Central Region
Gleneagles Medini Branch
Southern Region
11 Dr Rohani binti Md Yasin • Microbiology Pathology Gleneagles Kuala Lumpur Branch
Central Region
• Molecular Pathology Reference Specialised Lab, Bangsar
Central Region
12 Dr Amir Hamzah bin Dato’ • Clinical Immunology & Allergy Bangsar Branch, Central Region
Abdul Latiff
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13 Dato' Dr Vijaya Sangkar • Haematology & Immuno- Bangsar Branch, Central Region
Jaganathan Naidu Haematology Pathology
14 Dr Rudy Yeoh Seok Ching • Haematology Pathology Gleneagles Kuala Lumpur Branch,
Central Region
17 Dr Wan Aswani binti Wan • Haematology Pathology Ayer Keroh Branch, Southern Region
Yusof
BANGSAR, KUALA LUMPUR +603 2282 875 +603 2287 2622 Mon - Fri : 9am - 5.30pm
Level 2, Block A, Pantai Hospital Kuala Sat : 9am - 1pm
Lumpur, No 8, Jalan Bukit Pantai,
59100 Bangsar, Kuala Lumpur
REFERENCE SPECIALISED LAB, +603 2282 8795 +603 2287 2622 Mon - Fri : 9am - 5.30pm
BANGSAR, KUALA LUMPUR Ext. Sat : 9am - 1pm
Level 8, Block A, Pantai Hospital Kuala 171 (CMDL),
Lumpur, No 8, Jalan Bukit Pantai, 176 (Cyto),
59100 Bangsar, Kuala Lumpur. 134 (Histo)
CHERAS, KUALA LUMPUR +603 9131 7147 +603 9131 7141 Mon - Fri : 8.30am – 5.00pm
Basement, Pantai Hospital Cheras, Sat : 8.30am - 1pm
No. 1, Jalan 1/96A, Taman Cheras Makmur,
56100 Cheras, Kuala Lumpur.
07
KLANG, SELANGOR +603 3373 6252 +603 3373 6271 Mon - Fri : 9am - 5pm
Ground Floor, Pantai Hospital Klang, Sat : 9am - 1pm
Lot 5921, Persiaran Raja Muda Musa,
41200 Klang, Selangor.
KLANG OFF SITE, SELANGOR +603 3370 1315 +603 3370 1329 Mon - Fri : 9am - 5pm
No.125, Ground Floor, Sat : 9am - 1pm
Lebuh Turi Off Persiaran Raja Muda Musa,
41200 Klang, Selangor.
GLENEAGLES, KUALA LUMPUR +603 4141 3064 +603 4141 3065 Mon - Fri : 8.30am - 5pm
2nd Floor, Gleneagles K.L. (Hosp. Block), Sat : 8.30am - 1pm
No 286, Jalan Ampang,
50450 Kuala Lumpur.
SUNGAI PETANI, KEDAH +604 441 2994 +604 441 3012 Sun - Thu : 8.30am - 5pm
Ground Floor, Pantai Hospital Sungai Petani, Fri : 8.30am - 1pm
No. 1, Persiaran Cempaka,
Bandar Amanjaya, 08000 Sungai Petani,
Kedah.
PENANG +604 646 5505 +604 646 6606 Mon - Fri : 8.30am - 5pm
3rd Floor, Pantai Hospital Penang, Sat : 8.30am - 1pm
No. 82 , Jalan Tengah,
11900 Bayan Baru, Penang.
GLENEAGLES, PENANG (Histo & Cyto) +604 220 0838 +604 210 6006 Mon - Fri : 9am - 5.30pm
6th Floor, Gleneagles Penang, +604 210 8202 Sat : 9am - 1pm
No. 1, Jalan Pangkor,
10050 Georgetown, Penang
IPOH, PERAK +605 548 1279 +605 548 8044 Mon - Fri : 8.30am - 5pm
4th Floor, Pantai Hospital Ipoh, Sat : 8.30am - 1pm
No. 126, Jalan Tambun,
31400 Ipoh, Perak.
AYER KEROH, MELAKA +606 231 7977 +603 4141 3065 Mon - Fri : 8.30am - 5pm
Ground Floor, Pantai Hospital Ayer Keroh, No. Sat : 8.30am - 1pm
2418-1, Km 8, Lebuh Ayer Keroh, 75450 Ayer
Keroh, Melaka.
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AYER KEROH OFF SITE, MELAKA +606-2313232 +606-2312277 Mon - Fri : 8.30am - 5pm
B7, B7-1, B8, B8-1 & B9-1, Sat : 8.30am - 1pm
Jalan PKCAK 1,
Pusat Komersial Cendana Ayer Keroh
Hang Tuah Jaya, 75450 Melaka
MUAR (SATELLITE LABORATORY – +606-951 6095 +606-951 6139 Mon - Fri : 9am - 5.30pm
AYER KEROH BRANCH) Sat : 9am - 1pm
No. 6, Tingkat 1,Jalan Perniagaan Jaya
Pusat Perniagaan Mas Jaya, Jalan Salleh
84000 Muar, Johor.
BATU PAHAT, JOHOR +607 432 8855 +607 432 5885 Sun - Thu : 8.30am - 5pm
3rd Floor, Pantai Hospital Batu Pahat, No. 9S, Fri : 8.30am - 1pm
Jalan Bintang Satu,
Taman Koperasi Bahagia,
83000 Batu Pahat, Johor.
KUANTAN, PAHANG +609 513 0886 +609 513 0885 Mon - Fri : 9am - 5.30pm
Ground Floor, No. A29, Sat : 9am - 1pm
Lorong Tun Ismail 10, Sri Dagangan,
25000 Kuantan, Pahang.
KOTA BHARU, KELANTAN +609 743 3535 +609 743 3530 Sat - Thu : 8.30am - 5.30pm
Kota Bharu Medical Centre Sdn Bhd
PT179-184, Jalan Sultan Yahya Petra
Lundang,
15200 Kota Bharu, Kelantan.
KERTIH, TERENGGANU +609 826 2187 +609 826 1730 Sat - Thu : 8.30am -
1st Floor, Lot 50058, 5.30pm
Jalan Kemaman-Dungun,
24300 Kertih, Terengganu.
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CHERAS, KUALA LUMPUR (UKMSC) +603-9171 1748/ +603-9171 1629 Mon - Fri : 8.30 am – 9 pm
7th Floor, Clinical Block, 1749 Sat : 9 am – 5 pm
UKM Medical Centre,
Jalan Yaacob Latif,
Bandar Tun Razak,
56000 Cheras, Kuala Lumpur.
ALOR SETAR, KEDAH +604-730 8110 +604-730 8110 Sun - Thu : 8.30am - 5pm
Ground Floor, INS Medical Centre, Fri : 8.30am - 1pm
639-D, Jalan Pintu Sepuluh,
05100 Alor Setar, Kedah.
For further details, please refer to Table 1: Operation Hours, Location and Contact Numbers.
Extended hours are also available in some areas. Please enquire with your local branch for details.
SUPPLIES
We provide the following consumables within 2 working days upon receiving the Supply Request
form from the client clinics:
• Request Forms
• Specimen Containers
• Sterile Swabs
• Cervical Smear Kit (Conventional and Liquid Based)
• Histopathology Specimen Containers
• Specimen Carrier Bags
Requisition of consumable supply with Supply Request form shall be submitted to the laboratory
personnel during office hour 1 day in advance of the expected date of supply.
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Our Marketing and Despatch personnel are authorised to collect the cheques on behalf of the
company
LABORATORY REQUISITION
TEST REQUISITION
All specimens shall be accompanied by a request form filled with the following particulars:
• Patient’s Full Name & second identifier (Government ID or Passport No/Medical Record Number)
• Patient’s age, date of birth & gender
• Date & time of specimen collection
• Diagnosis or Clinical History (Where Applicable)
• Name and signature of requesting doctor, clinic stamp and telephone number
• Billing mode (Cash, Clinic, Hospital and Employer/GL)
• Special attention if required (Urgent/Overtime/Phone/Fax No.)
• Nature / source of specimen
• Specimen Status (Fasting or non-fasting)
• Examination required
TEST ORDER
Tick at the column next to the test(s) to indicate the test(s) requested or name the test under the “OTHER
TEST” column if it is not included on the printed test list.
“SPECIAL” TEST
Certain special test e.g. blood transfusion, HIV, Cytogenetic, DNA testing requires informed consent. It
is the responsibility of the requester to ensure that consent is taken prior to testing. This consent should
be kept in the patient’s case note.
URGENT TEST
Tick on the URGENT box.
• Send specimen in URGENT Specimen Carrier Bag.
• Tick on phone/ fax and provide phone/fax number on the request form if verbal/faxing of report is
required.
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ADD TEST
• Adding test to old specimen is subject to specimen availability, adequacy and nature of specimen
• Overnight specimens are not suitable for biochemistry, haematology testing and microbiology.
• Please check with laboratory staff before adding new tests on same specimen. Do enquire with the
local branch on the test listing with allowable time limits for requesting additional examinations or
further examinations on the same primary sample.
• Verbal order of adding test is not acceptable. Additional tests shall be added upon receiving the
supplementary request form.
NOTE: Tubes with additives must be thoroughly mixed. Erroneous test results may be obtained when
the blood is not thoroughly mixed with the additive.
Please refer to BD Vacutainer Order of Draw for Multiple Tube Collections (Appendix 2)
COLLECTION OF SPECIMENS
• Correct patient identification before specimen collection is extremely important. Identify the patient
prior to specimen collection, using at least two patient identifiers and label at the specimen container.
• Avoid drawing blood below or from the infusion side to prevent dilution of blood specimen.
• Select specimen containers according to the tests requested (Refer to Price and Service Catalogue)
• Label specimen with water proof ink at the point of specimen collection.
• Indicate the source of specimens on containers for anatomical pathology and microbiology
specimens.
• Do not pre-label the empty specimen containers before attend to the patient.
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• Blood bank specimen must be labelled clearly and accurately at patient's bedside immediately after
blood taking. DO NOT share blood bank specimen with other tests. Use only hand written label and
never use pre-printed label or labelling specimen. The label should include at least 2 identifications
e.g. the patient's full name, MRN, NRIC or DOB. The date and time of collection and the
initial/signature of the person taking the blood.
• Label Glucose Tolerant Test specimens according to collection time.
• Fill up the citrate and EDTA specimens to the volume mark available on the tube to ensure the correct
anticoagulant to specimen ratio.
• Do not send specimen in syringes, regardless of whether the needles are attached or not.
• Place specimens in the inner pocket of the specimen carrier bag and seal the zip.
• Place the request form at the outer pocket of the specimen carrier bag.
• For collection of urine specimen for drug abuse testing, collection site must be secure in order to
eliminate the possibility of specimen tampering or adulteration.
Known factors significantly affect the performance of the examination or interpretation of the results as
below:
• Secure all specimen containers’ caps to prevent leakage and cross contamination.
• Mix plasma specimen gently by inverting the specimen tubes. Avoid vigorous shaking to prevent
blood specimen haemolysis.
• Unless indicated, specimens should be stored at room temperature (air condition) and avoid exposing
specimens to extreme heat or cold.
• Place specimens in the inner pocket of the specimen carrier bag and seal the zip.
• Place the request form at the outer pocket of the specimen carrier bag.
• Send specimen(s) together with request form to the laboratory for testing as soon as possible.
• Do not keep specimens overnight as these specimens may give erroneous and misleading results.
To ensure the integrity of specimens.
• Do not use expired collection container for specimen collection. Expired supplies shall be returned
to us or being disposed at your end. Please give us a call for the arrangement.
• Fill up the citrate and EDTA specimens to the volume mark available on the tube to ensure the correct
anticoagulant to specimen ratio.
• Ensure correct type specimens in used.
• Avoid drawing blood below or from the infusion side to prevent dilution of blood specimen.
PREVENTION OF HAEMOLYSIS
Allow alcohol on venepuncture site to dry before inserting needle into the vein.
A 21-gauge needle is recommended for collection of blood using non-vacutainer tubes. There is a
greater likelihood of haemolysis with smaller gauge needles.
During venepuncture for collection of blood using non-vacutainer tubes, the plunger of the syringe should
be drawn back slowly and the blood should flow freely.
After venepuncture for collection of blood using non-vacutainer tubes, remove the needle before
allocating blood into the blood tubes and expel blood gently into the correct collection container.
After collecting blood into the blood tube containing anticoagulant, immediately invert the capped blood
tube gently for several times to allow blood mixing with anticoagulant thoroughly to prevent clotting. Do
not shake the blood tube vigorously as this may cause haemolysis.
TRANSPORT OF SPECIMENS
For clinic and wards situated within the hospital, the Pneumatic Tube System (if applicable) can be used
to send blood, urine and swab specimens to the laboratory. Blood culture, surgical tissue, body fluids,
bone marrow specimens and amniotic fluid for cytogenetic examination shall NEVER be transported to
laboratory via Pneumatic Tube Systems.
SPECIMEN REJECTION
SPECIMENS REJECTION CRITERIA
To ensure the quality of the analytical results provided are not compromised due to the quality of the
specimens, our laboratory personnel will inspect the appropriateness of the specimens and test
requests upon receiving in the laboratory. Inappropriate or inadequate specimens or test requests will
be rejected according to the following Specimen Rejection Criteria:
REJECTED SPECIMENS
• Specimen rejection will be informed to the referring party by phone, followed by a Follow Up
Specimen Request Form fax/send to the referring party.
• Corrective action to be taken will be suggested upon the notification of specimen rejection.
• Provide analysis or perform specialized tests which require special skills or instrumentation that are
beyond the capacity of the in-house laboratory
• Provide analysis or perform tests that are requested infrequently
• Provide second opinion for histopathology, cytopathology and related disciplines
• Provide backup service for unscheduled or unanticipated situation
The laboratory will not be held responsible for tests sent to a laboratory at the specific request of a
requesting clinician if the respective referral laboratory:
• Is not an approved Outsource Referral Laboratory by Pantai Premier Pathology Sdn. Bhd.
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PREPARATION OF SPECIMENS
Preparation of specimens consists of the following:
1. Collecting A Clean Catch Urine
2. Collecting 24 hour Urine
3. Oral Glucose Tolerance Test
4. Urea Breath Test
5. Blood Gases pH
6. Semen Analysis
7. Cytopathology Guidelines
8. Histopathology Guidelines
9. Microbiology Guidelines
Instruct the patient to wash hand thoroughly. The lid of the specimen container shall be removed and
avoid touching the inside of the specimen container or lid. For a female patient, she shall spread her
labia apart with one hand, keeping the folds separated for the rest of the procedure. Using disposable
wipes, clean the area between the labia and around the urethra thoroughly from front to back. Use a
new wipe for each stroke. If water is used in the cleaning, the same area shall be pat dry with clean
paper towel. Men follow the same instructions, but cleanse the outside of the penis before starting the
urine stream. If the patient is not circumcised, he shall pull back the foreskin before starting the cleaning
procedure.
The patient shall urinate a small amount into the toilet, and start collecting the urine in the specimen
container after 2 or 3 seconds. The patient shall avoid placing the container onto the perineal skin. A
collection of about 30 ml of urine is sufficient for urinalysis and bacterial culture procedure. The lid of
the container shall be secured before passing the urine specimen to the nurse.
A specimen that contains stool, vaginal discharge, or menstrual blood cannot be used.
Note: Please include the height and weight of patient if creatinine clearance is being done.
15
bag and attach the adhesive to the skin. For females, place the bag over the labia. Diaper as usual over
the secured bag.
This procedure may take a couple of attempts -- lively infants can move the bag, causing the urine to
be absorbed by the diaper. The infant should be checked frequently and the bag changed after the
infant has urinated into the bag. Drain the urine from the bag into the container provided by your health
care provider.
Deliver it to the laboratory or your health care provider as soon as possible upon completion.
Patient shall be advised to resume normal diet intake (containing at least 150g of carbohydrate daily)
and usual physical activity for at least 3 days prior to the test. The patient must fast overnight (8-
14 hours) with only plain water is allowed. Smoking is not permitted during the test and the presence of
factors that influence interpretation of the results shall be recorded (for example: medications, inactivity,
infection, etc.).
A fasting venous blood specimen will be taken prior to the consumption of 75g anhydrous glucose.
Paediatric patient will be given 1.75 g/kg body weight up to 75g for the glucose load. Patient shall be
remained seated and consume nothing but water throughout the test. The test shall be abandoned if the
patient vomits during the test.
For general patients who are not pregnant, a fasting and 2-hour post glucose load venous blood
specimen shall be obtained for blood glucose testing; for OGTT performed on pregnant ladies, an
additional 1-hour post glucose load specimen is required besides the fasting and 2-hour post glucose
load specimens (Recommendation on the diagnosis and classification of hyperglycaemia in pregnancy
by International Association of Diabetes).
Specimens for OGTT shall be clearly labelled with the time of collection to allow the laboratory to
differentiate between the fasting and post glucose load specimens and report accordingly.
Step 1
The PYtest® Kit should be opened up and all components laid out.
PYtest Kit Includes:
• 2 paper cups
• PYtest® balloon
• PYtest® capsule
• A straw
• A courier/mail box for the balloon should the breath specimen need to be posted or air-freighted
Step 2
The Patient swallows a PYtest® capsule (containing a small amount of 14C-labelled urea) with 30mls
of water using paper cup provided. Wait 3 minutes then swallow the second cup of water and wait for
another 7 minutes before proceeding to Step-3. When the 14C-urea comes into contact with H.pylori in
the stomach, it is hydrolyzed into 14C-carbon dioxide and ammonia. The 14C-carbon dioxide (14CO2)
enters the bloodstream and is carried to the lungs via the circulatory system and is exhaled by the
patient.
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Step 3
Ten minutes after ingesting the capsule, a breath specimen is collected in a special metalised mylar
balloon. The balloon containing the breath specimen may be analysed on-site or sent to a pathology
laboratory for analysis.
The blood gases specimen shall be collected by using heparinized syringe. While collecting the blood
gases specimen, be sure that no air bubbles are aspirated into the syringe. After adequate specimen
volume is obtained, quickly remove the needle and apply pressure on the puncture site.
The specimen shall be sealed immediately and placed on ice. It is important to keep the specimen air
tight and water tight and immediately transport the specimen to the Intensive Care Unit for testing. The
testing shall be performed within 10 – 15 minutes from the time of specimen collection.
Mode of oxygen delivery (whether the patient is breathing room air, oxygen, or ventilated) and patient’s
temperature must be indicated. Fever and assisted oxygen or breathing alters test interpretation.
The cause of specimen rejection includes clots in specimens, specimen left at room temperature for
more than 15 minutes and specimen is not properly sealed before analysing.
SEMEN ANALYSIS
1. Refrain from sexual intercourse or masturbation for between 3 to 5 days.
2. Produce the specimen by masturbation without artificial lubricants. Do not use condom, as condoms
contain spermicidal agents.
3. Collect the specimen into the clean, wide mouth container supplied. It is important that the whole
ejaculate is collected. If not, the specimen should be labelled as incomplete.
4. The specimen must be delivered to the lab within 1 hour once been collected. Keep the specimen
warm at body temperature during the transportation.
CYTOPATHOLOGY GUIDELINES
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FLUIDS • Including CSF, bronchial washing, colonic washing, pelvic washing, effusion,
etc.
• Collect in a sterile container, label with at least 2 identifiers (e.g. patient’s
name, IC, passport number or MRN) and indicate nature of the specimen, and
send immediately to the laboratory.
GYNAECOLOGY • Ideal sampling date is two weeks after the first day of the last menstrual period.
SMEAR Avoid sampling during normal menses.
• Avoid use of vaginal medication, vaginal contraceptives, or douches for 48
hours prior to examination.
Conventional
• Label the slide with at least 2 identifiers (e.g. patient’s name, IC, passport
number or MRN).
• Smear preparations shall be fixed immediately after collection:
Fixative Duration
95% ethyl alcohol 15 – 30 minutes
spray fixatives 10 minutes
• Fixed smears should be allowed to dry for 10 minutes prior to placing into slide
carrier for dispatch to the laboratory.
• Submit to the laboratory using one request form.
HISTOPATHOLOGY GUIDELINES
HANDLING OF SPECIMEN
• Routine specimens should be fixed in 10% buffered formalin unless otherwise stated.
• Unfixed biopsy specimens for special immunofluorescence stains shall be sent to laboratory
immediately.
• Unfixed and fresh specimen for frozen sections shall be delivered to laboratory immediately.
• All specimens shall be labelled with patient’s 2 unique identifiers and nature of specimens.
• All histopathology specimens shall be sent in containers with proper labelling.
• Large specimen shall be sent in double-bagged plastic bag to prevent leakage.
• Multiple small specimens, such as gastrointestinal biopsies, shall be mounted on a piece of filter
paper and properly labelled.
• For specimens where orientation is important, mark or tag the specimen e.g. axillary tail of
mastectomy specimens, surgical margin.
• Specimens from different anatomical sites should be sent in separate containers, labelled and
itemized in the same Histopathology Request Form.
• Specimens will be charged according to the number, size and nature of specimens, complexity and
not depending on the size of containers.
FROZEN SECTION
• At least one day advance booking is required.
• Contact Histopathology section for enquiry.
• Specimen for frozen sections will be done without fixative.
• An additional 100% surcharge will be imposed for frozen section request done after office hours.
• Courier service charge for waiting and pickup specimen.
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IMMUNOFLUORESCENCE (IMF) STAINS
• At least one day advance booking is required.
• Fresh unfixed specimen for Renal and Skin biopsy shall place on filter paper soaked with saline and
another specimen in 10% buffered formalin.
CODE SPECIMEN
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LS (Large specimen) 1. Thyroid lobe (1 side)
2. Appendix(>50mm)
3. Breast lump (big container) <30mm
4. Lipoma (big container)>30mm
5. Omentum
6. Axillary tail
7. LLETZ
8. Prostatic chips <30mm
9. Gallbladder
10. Lymph node
11. Axillary Lymph Node
12. Mole with skin
13. Tonsil (Rt & Lt in 1 container)
14. Ovary (40-50mm)
15. Fibroid (<50mm)
16. Molar/Ectopic pregnancy >30mm
17. Skin with tumor
18. Doughnut (rectum)
MICROBIOLOGY GUIDELINES
GENERAL PRINCIPLES
• Whenever possible, specimens shall be collected before antibiotic therapy is commenced.
• Avoid contaminating the specimen. Maintain aseptic or sterile techniques.
• Specimens for bacterial culture should be representative of the disease process.
• Sufficient specimen must be collected to ensure an accurate examination.
• Transport specimens quickly to the laboratory to prevent desiccation of the specimen and death of the
microorganisms.
• Submit fluid specimens collected. Do not submit fluids on swabs.
• Patient’s recent antimicrobial therapy and brief clinical history shall be provided.
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SPECIAL PRECAUTIONS
• Specify specimen collection site in the test order to ensure optimal recovery of micro-organisms.
• Specimen for urine culture shall be sent to the laboratory immediately after collection. Otherwise it
shall be refrigerated.
• CSF specimens shall be transported to the laboratory immediately after collection. Refrigeration is
strictly prohibited as fastidious bacteria do not withstand refrigeration.
Table 5: Specimen Collection, Handling and Rejection Criteria for Microbiology Specimens
Specimen Container and Storage and Precaution Rejection
Type Amount Transport Criteria
Abscess Sterile leak- Transport as soon Avoid sampling the surface Dried up
proof container as possible at area. (Aspirate, if possible or specimen in
- needle ambient pass a swab deep into the container
aspiration temperature. lesion and firmly sample the
lesion’s advancing edge) Swab without
Swab in Amies If > 24 hours, transport
- Drained transport media refrigerate at 4 to Remove surface exudates by medium
abscess 8°C wiping with sterile saline
- Swab before collection.
Skin Sterile leak- Ambient Cleanse the area with sterile Specimen
scraping/ proof container temperature. saline. submitted in
Biopsy, formalin.
Bone or If > 24 hours, For skin scrapping, scrape
Tissue refrigerate at 4 to area at the active margin of
8°C the lesion. Do not draw
blood.
Submit specimen in sterile
Skin scrapping: container without formalin.
transport to the
laboratory in a Specimen may be kept moist
cardboard mailer. with 0.85% sterile saline
Blood Blood Culture Transport upright An aseptic technique is Broken blood
Culture Bottle in a rack in critical to proper blood culture
transport box. culture collection. bottles.
Adult:
Ambient Refer to Appendix 5 Wrong
6-10 ml Aerobic temperature if container
blood culture able to reach the Do not keep Blood culture
bottle and lab within 24 bottles in the refrigerator.
8-10 ml hours. Use Aerobic Blood culture
Anaerobic blood bottles (6-10ml) for isolation
culture bottle of yeast/ fungal.
Children or
infants:
1-4 ml Paeds
bottle
Faecal Clean, dry leak- at 4 to 8°C For rectal swab - pass the tip Leaked
Specimen or proof screw cap of a sterile swab specimens
Rectal Swab containers approximately one inch
beyond the anal sphincter. Insufficient
or Carefully rotate the swabs to specimen
Appropriate specimen the anal crypts for
bacteriology at least 10 seconds before
transport media withdrawing the swab.
or For bacterial isolation, need
to process within 1 to 2 days
Swab in Amies of collection.
transport
media(rectal
swab)
5ml liquid
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(a teaspoonful)
or 5g solid
(peanut sized)
Nail Clean, dry leak- Ambient Wipe nail with sterile saline. NA
proof screw cap temperature
containers Clip away the affected areas
and collect material under
the nail
Pernasal/ Swab in Ambient NA Swabs not in
transport temperature transport
nasopharyn medium medium
geal Swab
Calcium alginate
swab in
transport
medium (for
pertussis)
Swab must be
fully immerse in
the transport
medium
Sputum Plain sterile Transport in Instruct patient to gargle or >25
container sealed container rinse mouth with water. ephithelial
Bronchial as soon as cells/ Low
Lavage Sufficient possible Instruct patient to cough power field.
(BAL) amount deeply to produce a
depending the Bacteria – specimen from the lower
Tracheal number of test Ambient respiratory tract and not
aspirate requested temperature. saliva.
Nasopharyn If > 24 hours,
geal refrigerate at 4 to
aspirate 8°C
Sterile Body Plain sterile Ambient Clinician obtain specimen via Insufficient
Fluids container temperature. percutaneous needles specimen
aspiration or surgery.
If > 24 hours,
refrigerate at 4 to Fluid specimens are
Blood culture 8°C preferable than swab
bottles culture.
Sufficient
amount
depending the
number of test
requested
Wound Swab with Ambient Disinfect surface of the Swab without
swab / pus transport temperature. wound with sterile saline. transport
medium medium
If > 24 hours, If swab is used, obtain
Swab must be refrigerate at 4 to specimen at the time of
fully immerse in 8°C incision or drainage of wound.
the transport Avoid sampling of the surface
medium area as it may contaminate
the specimen with flora not
involved in the infection.
Throat Swab Swab with Ambient Depress tongue with a sterile Swab without
transport temperature. tongue depressor. transport
medium medium
If > 24 hours, Specimen inflamed area,
Swab must be refrigerate at 4 to exudates and/or lesions with
fully immerse in 8°C the suitable swab for the test.
the transport
medium
22
Vaginal And Swab in Ambient Avoid collection from the Swab without
transport temperature. areas of normal flora. transport
Urethral medium medium
Swab If > 24 hours, Please notify if Neisseria
Swab must be refrigerate at 4 to gonorrhoea is suspected.
fully immerse in 8°C
the transport
medium
CSF Plain sterile Transport in Do not refrigerate Insufficient
bottle sealed containers specimen specimen
as soon as
Minimum 0.5ml possible.
each in 3
different bottles Bacteria –
Ambient
temperature.
If > 24 hours,
keep at 37ºC
(incubator)
Urine Clean, screw- Transport to Avoid overnight specimens. Insufficient
top specimen laboratory within specimen
transport 2-3 hours or store
container at 4 to 8°C not
more than 24
Minimum 1ml hours
Our routine Culture & Sensitivity of Bacterial Pathogen procedure identify and report the susceptibility
pattern of the following bacterial species:
• Enterobacteriaceae
• Haemophilus and Pasteurella
• Neisseria and Moraxella
• Pseudomonas and other aerobic Gram Negative Bacilli
• Staphylococcus
• Streptococcus and Enterococcus
Our routine Stool Culture procedure identifies and reports the susceptibility pattern of Salmonella,
Shigella and Vibrio species.
For others special request please indicate on the request form if less common pathogens are sought
or anaerobic culture is required.
23
• Block or slide/ tube should be properly labeled with a block ID that matches the surgical pathology
specimen number on the surgical pathology report.
• Block or slide/ tube should be sent at room temperature in proper storage containers (e.g plastic
slide boxes) to protect them during transport/shipment.
• A surgical pathology report and completed request form must accompany all specimens.
• The recommended sample fixation for FISH is 6-48 hours in 10% Neutral Buffered Formalin.
• The laboratory accepts tissue sections. The optimal thickness for all sections is 3-4μm. Please
clean microtome blade and water bath thoroughly before cutting sections to avoid cross-
contamination and false positive results.
• The first few sections should always be reserved for FISH testing. Sections should be mounted on
positively charged slides.
• Please label all slides clearly with AT LEAST TWO unique patient identifiers, e.g. name and
pathology number (Block ID).
• For paraffin sections, send five (5) slides per FISH test requested in a protected container
together with a completed request form, corresponding H&E slide with the relevant area marked
(even if 100% is tumour tissue) and your own Histopathology report.
• If you prefer to send FFPE block, this will need to be cut and the sections marked by a
histopathologist prior to testing.
Slides and blocks should be posted at room temperature packaged in a cushioned and sturdy outer
package. A fine absorbent pad should be used to protect tissue face of the paraffin block from
damage during transportation.
• Whole blood in two (2) 10 mL Cell-Free DNA (cfDNA) BCT Tubes provided or please contact
Pantai Premier Pathology at +603 2280 0187 ext 171/173 for further information. (TUBES MUST
BE IDENTIFIED WITH THE SAME NUMBER AS THAT REGISTERED IN THE ATTACHED
REQUEST FORM AND MUST BE SENT TO THE LAB AS SOON AS POSSIBLE AT AMBIENT
TEMPERATURE)After collection, immediately and gently invert the tubes 10 times. Inadequate or
delayed in mixing may result in inaccurate test result.
• After 10 times inverted, store at room temperature (2°C to 30°C).
• Specimen must be reached at RSL, Pantai Premier Pathology Sdn Bhd. Within 3 days.
• Please contact Pantai Premier Pathology Sdn Bhd. for collection of specimens.
GENERAL PRINCIPLES
SPECIAL PRECAUTIONS
24
Storage and Rejection
Specimen Type Container Transport Precaution Criteria
Cotton/Dry/Rayon-
Nasal/Nasopharyngeal Dacron Swab, in NA NA
2°C-8°C
/Throat Swab Viral Transport
Medium (VTM)
Sputum, Bronchial
Alveolar Lavage, Instruct patient
Bronchial Lavage, to cough deeply
Bronchial Aspirate, Sterile Leak-Proof to produce a
2°C-8°C
Bronchial Washing, Container specimen from
Nasopharyngeal the lower
Aspirate, ETT respiratory tract
Secretion and not saliva. Salivary sample
Do not scoop
specimen from
Sterile Leak-Proof the toilet bowl
Stool 2°C-8°C NA
Container
Do not freeze
specimen prior
to testing
Refrigerate
serum/plasma at
2°C-8°C for 3
Plain Serum/Edta 2x Plain Tube/EDTA
days. Freeze
Plasma Tube
serum/plasma in - NA Lysed specimen
20°C or cooler if
more than 3 days
Sterile Leak-Proof
Urine 2°C-8°C Ensure to collect NA
Container
1st void urine
Avoid collection
Urethral/Vaginal/Anal Dry/Cotton/Gel
2°C-8°C from the areas NA
Swab Swab
of normal flora.
Thinprep, Surepath
Liquid Base Cytology 2°C-8°C NA NA
Or Pathtezt
Ambient
temperature
FFPE Block/Cell
Container Avoid high
Block/FNAC/EUSFNA
temperature NA NA
during
transportation
Body Fluid; Pleural,
Peritoneal, Pus,
Sterile Leak-Proof
Abscess, Ascitic, 2°C-8°C NA NA
Container
Gastric Lavage,
Pericardial Fluid
25
CYTOGENETICS GUIDELINES
• Proper specimen collection and sterile handling are absolutely critical for cytogenetic studies.
• Draw 5-10 mL (paediatric: 2-5 mL) peripheral blood in a green-top (sodium heparin) collection
tube.
• Collection containers must be closed tightly to prevent leakage of sample during transportation to
the laboratory.
• Label specimen tube with patient’s name and a second identifier (ex: DOB, MRN).
• All requests should be accompanied with the request form signed by the respective medical
officers / consultants.
• The REFERRAL REASON(S) for the test (compulsory requirement). A history and/or intended
purpose of the investigation allows us to select the exact culture regime or mode of analysis most
appropriate for the clinical scenario.
• The culture procedures were made everyday afternoon (except Sunday & Public Holiday) at about
5 pm (usually). Any changes of culture time need to adjust timing for thymidine and harvest
process.
• Specimens should be received by the laboratory as soon as possible (ideally within 24 hours). It is
generally recommended that specimens be maintained at ambient temperature during transit.
Extreme temperatures should be avoided. Never freeze, add fixative or preservative.
• If it is not possible to process samples as soon as they arrive, they should be stored at 4°C.
However, since delays affect quality, cultures should be initiated as soon as possible.
• Only the specimen collect with sodium heparin media will attempted for cytogenetic studies.
• Specimens that are clotted, haemolysed and/or added in wrong anticoagulant tube will be rejected
and informed to the ward or clinic immediately.
• Suboptimal specimens;
- In blood which is partially clotted, particularly haemolysed, or in which the log time before
receipt by laboratory of sample is more than 24 hours, studies may be attempted,
although are considered suboptimal specimens and are less likely to be successful.
- Metaphase spreads may obtain from the sample collected in lithium heparin, however,
sodium heparin is preferred since lithium heparin may cause toxicity to cells.
• Do not use expired collection containers or transport media for specimen collection.
• Proper specimen collection and sterile handling are absolutely critical for cytogenetic studies.
• Aspirate 1-5 mLs of a first draw of bone marrow aspirate into a sodium heparin tube and mix well
to prevent clotting.
• Collection containers must be closed tightly to prevent leakage of sample during transportation to
the laboratory.
• Label specimen tube with patient’s name and a second identifier (ex: DOB, MRN).
• All requests should be accompanied with the request form signed by the respective medical
officers / consultants.
• The REFERRAL REASON(S) for the test (compulsory requirement). A history and/or intended
purpose of the investigation allows us to select the exact culture regime or mode of analysis most
appropriate for the clinical scenario.
• The culture procedures were made everyday afternoon (except Sunday & Public Holiday) at about
5 pm (usually). Any changes of culture time need to adjust timing for blocking, releasing and
harvest process.
• Specimens should be received by the laboratory as soon as possible (ideally within 24 hours). It is
generally recommended that specimens be maintained at ambient temperature during transit.
Extreme temperatures should be avoided. Never freeze, add fixative or preservative.
• If it is not possible to process samples as soon as they arrive, they should be stored at 4°C.
However, since delays affect quality, cultures should be initiated as soon as possible.
• Only the specimen collect with sodium heparin media will attempted for cytogenetic studies.
• Specimens that are clotted, haemolysed and/or added in wrong anticoagulant tube will be rejected
and informed to the ward or clinic immediately.
26
• Suboptimal specimens;
- In bone marrow which is partially clotted, particularly haemolysed, or in which the log time
before receipt by laboratory of sample is more than 24 hours, studies may be attempted,
although are considered suboptimal specimens and are less likely to be successful.
- Metaphase spreads may obtain from the sample collected in lithium heparin, however,
sodium heparin is preferred since lithium heparin may cause toxicity to cells.
• Do not use expired collection containers or transport media for specimen collection.
RESULTS REPORTING
REPORTING OF LABORATORY RESULTS
• Quantitative results will be reported together with reference ranges.
• Comments will be included for all results with poor specimen quality that may interfere with the
accuracy of the testing.
• Preliminary reports which are crucial to patient management will be issued to requesting clinician.
• Completed reports will be delivered or printed to the requesting clinician and not to patient.
• All laboratory personnel are strictly adhering to Personal Data Protection Act and code of ethics of
private and confidentiality of result.
URGENT RESULTS
Urgent results will be reported to the requesting doctor via fax/phone provided the fax/phone number is
provided on the request form. However faxing of urgent reports are recommended instead of verbal
reports to ensure the accuracy of results conveyed.
TURNAROUND TIME
Laboratory reports are usually completed within 24hours upon receipt of the specimen except for the
tests that are outsourced, requires long period of incubation (e.g. Bacteria culture), run in batches and
involved clinical interpretation (e.g. Histopathology and Cytopathology)
Occasionally, the laboratory may not be able to meet the defined turnaround time for test that are
routinely performed in-house e.g. equipment breakdown, LIS/Server down or where the second opinion
required. If there is a delay in reporting results which may compromise patient care, lab will notify
affected requesting doctor/client accordingly.
Further inquiries regarding Turnaround Time, can be made by calling respective Pantai Premier
Pathology Branch and/marketing personnel.
27
CRITICAL / PANIC VALUES
Critical or panic values are life threatening results that indicates an imminent life threatening condition
whereby therapy of immediate actions is required promptly.
Test results which fall within the critical value will be informed to the requesting doctor with record
maintained. The doctor shall read back the patient’s identity and critical value informed before the end
of the conversation as a precautionary step to ensure correct information had been conveyed and
received.
≤0.7g/L(Paediatric)
Potassium (> 18 years old) ≤2.8 mmol/L or > 6.0 mmol/L Nil
28
Sodium ≤ 125 or > 155 mmol/L Nil
>50ng/L(Trop T)
Troponin Nil
>0.07 mg/ml (Trop I)
Cytopathology
Bacteriology
Blood Culture VALUE
CRITICAL Positive Gram Stain/ Culture
Acid Fast bacilli (AFB)
EXCEPTION Positive AFB Stain/ Culture
Sterile Body Fluids Positive Gram Stain/ Bacterial Antigen detection / Culture
(cerebral spinal fluid (CSF),
Pleural Fluid, Peritoneal fluid
and Pericardial fluid)
CSF bacteria antigen detection Positive
High Alert Bacteria Extended-spectrum Beta Lactamase Producer (ESBL)
Methicillin-Resistant Staphylococcus aureus (MRSA)
Multi-drug Resistant Organisms (MDRO)
Vancomycin -Resistant Enterococcus (VRE)
Vancomycin- Resistant Staphylococcus aureus (VRSA)
Salmonella typhi
Vibrio cholerae
Corynebacterium diphtheriae
Leptospira
Histoplasma
Neisseria gonorrhoeae
Neisseria meningitidis
Burkholderia pseudomallei
Blood Bank
Direct CoombsVALUE
CRITICAL Positive
Indirect Coombs
EXCEPTION Positive
Crossmatch Incompatible
(Especially after the release of un-crossmatched blood or
emergency crossmatched blood.)
29
Appendix 1
30
Appendix 2
31
Appendix 3
32
Appendix 4
33
Appendix 5
34
35
36
Appendix 6
Streck 350547-12
5. After collection, transport and store tubes within the recommended temperature range. 7002 S. 109 Street, La Vista, NE 68128 USA 2017-06
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