Installation and Operation Manual

Wi-Fi Digital and Analog Clocks

(with instructions on optional Elapsed Time
Indicator and Code Blue functions)

Part # H004817
Rev. 9
December 2020
 Safety Precautions Wi-Fi Installation Manual

The Wi-Fi clock(s) should be installed in a secure location protected from:

Introduction

– Physical damage
– Water, including condensation
– Direct sunlight
– Operation by untrained personnel
Specifications

Operation of this product in a manner inconsistent with the instructions in the manual may result in damage to
the product and will void the warranty.
Installation
Operation
Button
Configuration
Homing Clock
Firmware
Update
Factory Defaults
Restore
Troubleshooting

American Time
140 3rd Street South, PO Box 707
Dassel, MN 55325-0707

Phone: 800-328-8996
Appendix

Fax: 800-789-1882
american-time.com

2 © American Time
 Wi-Fi Installation Manual Table of Contents

Introduction
Introduction...................................................................................................................................................................4
Specifications.............................................................................................................................................................5-7
Installation................................................................................................................................................................ 8-11
Battery Analog Clocks..............................................................................................................................................8
Electric Analog Clocks..............................................................................................................................................9

Specifications
Digital Clocks..................................................................................................................................................... 10-11
Configuration.......................................................................................................................................................... 12-21
Limited Access Point Mode............................................................................................................................... 12-15
Clock Configuration........................................................................................................................................... 16-17
Wi-Fi Configuration............................................................................................................................................18-20

Installation
Administrator Settings............................................................................................................................................. 21
Button operation....................................................................................................................................................22-27
Digital Button Operation.....................................................................................................................................22-26
Analog Button Operation........................................................................................................................................27
Firmware update.........................................................................................................................................................28

Operation
Button
Homing clock (check hand position)............................................................................................................................29
Factory Defaults restore.............................................................................................................................................30
Troubleshooting.....................................................................................................................................................31-33
Analog Clock.....................................................................................................................................................31-32

Configuration
Digital Clock.......................................................................................................................................................32-33
Appendix A - SNTP Time Servers..............................................................................................................................34
Appendix B - Supported Time Zones........................................................................................................................35
Appendix C - Enterprise Security Configuration................................................................................................ 36-37
Appendix D - Timer Control Station...........................................................................................................................38

Homing Clock
Appendix E - Code Blue.............................................................................................................................................42

Firmware
Update
Factory Defaults
Restore
Appendix Troubleshooting

© American Time 3
 Introduction Wi-Fi Installation Manual

Wi-Fi is a popular technology that allows an electronic device to exchange data or connect to the internet wirelessly
Introduction

using radio waves. Wi-Fi and Simple Network Time Protocol (SNTP) are used to make installation and setup as
simple as possible. All you need to do is apply power to a pre-configured clock in an area where the intended
Wireless Local Area Network (WLAN) signal strength is sufficient.
Each Wi-Fi clock can be factory-configured to receive the precise time signal from your network server. They also
automatically correct for the Daylight Saving Time changes and require little maintenance. Wi-Fi clocks only require
synchronization twice per day using SNTP and create very little network traffic with staggered wake times. The electric
Specifications

and digital models can be user-selected to synchronize at a desired frequency.

Network
Pre-configured Wi-Fi Clocks are plug and play on networks with Dynamic Hosting Configuration Protocol (DHCP).
A limited access point mode is also available for clocks that are not pre-configured at American Time as recommended.
Installation

IP – Wi-Fi Synchronized Time System

Description: Network diagram showing IP network clocks connected to LAN through multiple Wireless Access Points (WAP).
Number of WAPs needed determined by Wi-Fi signal range. Wi-Fi clocks provided by American Time.
Operation
Button

LOCAL AREA NETWORK (LAN)

Configuration

WIRELESS WIRELESS
ACCESS POINT ACCESS POINT
Homing Clock

1:55 1:55
DIGITAL ANALOG DIGITAL ANALOG
WI-FI CLOCK Wi-Fi CLOCKS WI-FI CLOCK Wi-Fi CLOCKS
Firmware

BATTERY or ELECTRIC BATTERY or ELECTRIC

Update

inCloud Management Portal

Wi-Fi clocks are configured for use with American Time's inCloud Management Portal. With the inCloud
management portal you can set up, monitor and manage your American Time network clocks easily and from
Factory Defaults

anywhere. inCloud is a cloud-based management interface, featuring a status dashboard for monitoring your clocks,
configuration profiles to ensure clocks are utilizing the same settings, and network/connectivity information.
Restore

The designated site manager for your location should have received a welcome e-mail with a link to inCloud
and initial log-in information after placing the order for your clocks. Logging in to inCloud will be required to
complete setup of the clocks; ensure that you or your site manager is available during the configuration and
Troubleshooting

installation process.

NOTE: Refer to the instruction sheet included with your shipment (INST-3244 - Setting Up Clocks on inCloud
Management Portal) for information on initial setup with inCloud.

Any configuration changes should be performed using the inCloud management portal. To log in to inCloud, visit
incloud.american-time.com and log in with the credentials provided in your site welcome e-mail.
Appendix

NOTE: For non-inCloud customers, Wi-Fi clocks can still be individually configured and modified using the
Limited Access Point mode described in the Configuration section of this manual.

4 © American Time
 Wi-Fi Installation Manual Specifications
General Features:

Introduction
• Supports 2 static IP address SNTP servers for redundancy or Pool domain names
• 802.11n (b/g compatible, 2.4 GHz only)
• Data rates: 72, 65, 58, 43, 29, 22, 14, 7 Mbps (802.11n)

Specifications
54, 48, 36, 24, 18, 12, 9, 6 Mbps (802.11g)
11, 5.5, 2, 1 Mbps (802.11b)
• Security protocols: WEP, WPA/WPA2 and Enterprise (PEAPv0-MSCHAPv2)
• DHCP or Static IP addressing
• Limited Access point operation for configuration

Installation
• Clocks may be preconfigured (SSID, Passphrase, time zone, time servers) for plug-n-play installation
• Clocks automatically update for DST by default
• Staggered wake times for reduced network load
• Wi-Fi Alliance Radio/FCC/ICES certified

Operation
• RoHS Compliant

Button
General Specifications:

Configuration
Operating Humidity: 0% to 95%, non-condensing
Operating Temperature: 32°-122°F (0°-50°C)
Storage Temperature: 32°-122°F (0°-50°C)
Accuracy: ±1 second

Homing Clock
Firmware
Update
Factory Defaults
Restore

A This icon indicates sections or pages which apply specifically to analog clocks
Troubleshooting

D This icon indicates sections or pages which apply specifically to digital clocks
Appendix

© American Time 5
 Analog Specifications A Wi-Fi Installation Manual

Wi-Fi Analog Clock Features:

Introduction

• WLAN time synchronization

• Status LED
• Plug and play installation with no manual adjustments
Specifications

• Battery clocks use six AA lithium batteries (included domestically)

• Electric clocks - 24VAC, 120VAC, 220VAC
• Plastic case clocks are high-impact resistant with a shatter-resistant polycarbonate crystal
• Metal case clocks are either anodized aluminum or powdercoated steel bezels with convex glass (10" and 12") or
polycarbonate (15") crystal
Installation

• Wood case clocks are available in light oak or mahogany with a shatter-resistant polycarbonate crystal.
Operation
Button

Model # nomenclature

WNX X X XX X X X X X X X
Configuration

(a) (b) (c) (d) (e) (f) (g) (h) (i)

a: Clock Type e: Power Type

WN - Wi-Fi A - 110v/220v
Homing Clock

b: Clock Diameter B - 24v

4 - 10" D - AA battery powered
5 - 12" f: Movement
6 - 15" D - "AA" Movement
c: Mounting Type g: Hanger
2 - Round double-dial, ceiling mount 1 - National Time
Firmware

3 - Round double-dial, wall mount 2 - Double-dial

Update

4 - Round surface mount 3 - Economy (molded in)

5 - Round flush mount 4 - Surface
6 - Round surface mount, plastic case 5 - Simplex
7 - Square surface mount 8 - Setco/Stromberg
Factory Defaults

8 - Square flush mount 9 - R&H (keyhole)

Restore

9 - Double-dial case, single display h: Dial and Color

d: Bezel Material/Finish 01-93 - Dial style variations
AG - Aluminum w/ polycarbonate lens AA - Dial style variation
BA - Black plastic XX - Custom dial
Troubleshooting

BG - Black sand steel, i: Special Customer Designations

polycarbonate lens BP - Battery booster pack
BH - Black sand steel BU - Battery booster pack (unloaded)
GG - Gray steel w/ polycarbonate lens L - Customer logo
GH - Gray steel LX - Customer logo, no labels
LG - Light oak w/ polycarbonate lens X - No logo
Appendix

MG - Mahogany w/ polycarbonate lens Z - Special (e.g. hands)

WA - White plastic

6 © American Time
 Wi-Fi Installation Manual D Digital Specifications
Wi-Fi Digital Clock Features:

Introduction
• Super-bright red or green LED for high readability
• WLAN time synchronization
• Non-glare lens

Specifications
• Selectable 12- or 24-hour format
• Black anodized aluminum frame
• 3 brightness levels (user-selectable)
• 10-year battery backup for internal realtime clock
• Included mounting bracket

Installation
• Visibility: 2.5 inch digits - up to 125 ft.; 4 inch digits - up to 200 ft.
• Optional Elapsed Time Indicator and Code Blue function
• Optional Calendar Mode with configurable date/time display durations and six date display options:
MM:DD:YY DD:MM:YY YY:MM:DD M:D:YY D:M:YY YY:M:D

Operation
Button
Dimensions:
Digital Clocks: 2.5" display: 4 & 6 digit - 12.250” x 5.1875” x 2.5”d
4" display: 4 digit - 12.250” x 6.8750” x 2.5”d

Configuration
4" display: 6 digit - 17.250” x 6.8750” x 2.5”d
ATSTCS Timer Control Station: 4.63”h X 4.56”w X 1.25”deep
Weight: Digital Clock: Varies by model
ATSTCS Timer Control Station: 0.27 lb.

Homing Clock
Firmware
Update
Model # nomenclature

WNDX X X XX X
Factory Defaults
Restore
(a) (b) (c) (d) (e) (f) (g)

a: Clock Type e: LED Display Color

WND - Wi-Fi Digital G - Green
b: Digit Size R - Red
Troubleshooting

2 - 2.5" f: Mounting Type

4 - 4" C - Ceiling
c: Number of Digits S - Surface
4 - 4-digit (hours and minutes) W - Wall
6 - 6-digit (hours, minutes, seconds) g: Power Type
M - 6-digit w/ calendar function A - 120V Molex plug
Appendix

d: Number of Clock Displays B - 24V Molex plug

1- Single Display K - 220V Molex plug
2 - Double Display P - 120V 3-prong plug

© American Time 7
 Analog Clock Installation A Wi-Fi Installation Manual

Battery Analog Clocks

Introduction

Before installing verify with the network administrator:

• Dynamic Host Configuration Protocol (DHCP) settings
• Firewall port 123 is open for UDP data
• Good Wi-Fi coverage at intended installation location.
Specifications

• Red gear locking pin (A) is removed from the movement

1. Adjustments/Configuration via limited access point mode

If clock was preconfigured at American Time as recommended, skip to step 2.
Otherwise, refer to Button Operation (pg 27) and Configuration (Limited Access Point mode, pg 12)
Installation

to configure clock manually.

2. Apply power to the clock by inserting the barrel plug (C) of the battery pack into the left side of the Wi-Fi
module where the power connection is located.
n Note: If gear locking pin (A) has not been removed, remove it prior to applying power.
i. Verify the LED (B):
Operation

1. Flashes red when power is applied to the clock.

Button

2. Turns solid green within 60 seconds. Signifies normal operation and connection.
3. Solid orange indicates a time server connection failure
4. Solid red indicates a failed Wi-Fi connection
Configuration

ii. Verify the clocks hands begin to spin rapidly within 3 minutes after applying power.
iii. Verify the correct time on the clock within 10 minutes of applying power.
3. Place the clock on the wall using the hanger on the back of the clock or the optional security bracket
(sold separately).
DC
Homing Clock
Firmware
Update

A - Gear
Keyhole Hanger
locking pin

B - LED
Factory Defaults

C - Battery pack
Restore

power input
Troubleshooting

Security Bracket
Appendix

AC

8 © American Time
 Wi-Fi Installation Manual A Analog Clock Installation

Electric Analog Clocks

Introduction
Before installing verify with the network administrator:
• Dynamic Host Configuration Protocol (DHCP) settings
DC
• Firewall port 123 is open for UDP data
• Good Wi-Fi coverage at intended installation location.

Specifications
• Red gear locking pin (A) is removed from the movement

1. Adjustments/Configuration via limited access point mode

If clock was preconfigured at American Time as recommended, skip to step 2.
Otherwise, refer to Button Operation (pg 27) and Configuration (Limited Access Point mode, pg 12)

Installation
to configure clock manually.
2. Apply power to Wi-Fi module by inserting the barrel plug of the power cord into the left side of the Wi-Fi
module where the power connection is located for the electric clocks. Insert the other end of the power
cord into the appropriate power source.
n Note: If gear locking pin (A) has not been removed, remove it prior to applying power.

Operation
i. Verify the LED (B):

Button
1. Flashes red when power is applied to the clock.
2. Turns solid green within 6 minutes (typically in under 60 seconds).
3. Solid orange indicates a time server connection failure
4. Solid red indicates a failed Wi-Fi connection

Configuration
n Note: The preceding sequence (1-4) may take up to 6 minutes.
ii. Verify the clocks hands begin to spin rapidly within 7 minutes after applying power.
iii. Verify the correct time on the clock within 15 minutes of applying power.
3. Place the clock on the wall using the hanger on the back of the clock or the optional security bracket
(sold separately).

Homing Clock
AC

Firmware
Update
Power Source
A - Gear
locking pin Keyhole Hanger

B - LED

Factory Defaults
Restore

To
wiring
box
Troubleshooting

Security Bracket
Appendix

© American Time 9
 Digital Clock Installation D Wi-Fi Installation Manual

Digital Clocks
Introduction

Before installing verify with the network administrator:

• Dynamic Host Configuration Protocol (DHCP) settings
• Firewall port 123 is open for UDP data
• Good Wi-Fi coverage at intended installation location.
Specifications

Digital Single Display Surface Mounting

CAUTION: Risk of Electrical Shock - Disconnect and lock out power
to the electrical box before installing or servicing the clock.
1. Remove the hanger from the clock by pushing the bracket
down and pivoting the studs out of the backplate.
Installation

2. Mount the hanger on the wall using the bracket holes, either Surface mount
directly to the wall studs or to a single or double gang box.
3. For 120v 3-prong corded clock, run the cord through
either cutout on the top or bottom of the clock and plug into a grounded outlet.
4. For clocks using Molex connections, make electrical connections (black to
Operation

hot, white to neutral and green to ground) for the Molex cable (not wired to
Button

the clock) to a non-switched electrical circuit wiring using UL approved wire

nuts. Route field wiring away from sharp projections and corners.
5. Join the wall and clock Molex together.
6. Seat the bracket spring in the channel on the bottom rail of the clock. Press down
Configuration

and pivot the hanger studs into the holes on the backplate, then release.
7. Remove plastic protector from display face.
8. Apply power to the circuit and confirm correct operation.
Homing Clock
Firmware
Update
Factory Defaults
Restore
Troubleshooting
Appendix

10 © American Time
Wi-Fi Installation Manual D Digital Clock Installation (cont'd)

Digital 2-Sided Display - Ceiling or Wall Mount

CAUTION: Risk of Electrical Shock - Disconnect and lock out power to the electrical box before installing or
servicing the clock.
1. Make electrical connections (black to hot, white to neutral and green to ground) for the
Molex cable (not wired to the clock) to non-switched electrical circuit wiring using UL
approved wire nuts. Route field wiring away from sharp projections and corners.
2. Join the wall/ceiling and clock Molex together.
3. Mount the clock to the ceiling (4" box) or wall (single or double gang box).
4. Remove plastic protector from display face.
5. Apply power to the circuit and confirm correct operation.

Wall-Mount Clocks

5" Upper screw

holes

A. C. B. C. A.
171/4"
Keyholes:
A. 4 square
B. Single
107/8"
gang box
C. Double
gang box

Endcap

Ceiling-Mount Clocks

Mounting plate

Align two
holes to
back box

© American Time 11
 Analog Configuration (Limited Access Point Mode) A Wi-Fi Installation Manual

The clock will act as a limited access point for direct Wi-Fi communication to complete configuration. After
Introduction

connecting to the clock with a wireless device it can be configured with a web browser.
n Note: If your clock was preconfigured by American Time this process is unneeded (unless changes are required)
and the clock can be mounted in its desired location out of the box. Wait to apply power to the Wi-Fi module until
the clock is in its installation location so good Wi-Fi coverage can be verified
Specifications

To enter configuration (limited access point mode) complete the following process:
Analog Battery Clocks: Apply power to Wi-Fi module by inserting the barrel plug (C) of the battery pack into the
left side of the Wi-Fi module where the power connection is located.
Analog Electric Clocks: Apply power to Wi-Fi module by inserting the barrel plug of the power cord into the left
side of the Wi-Fi module where the power connection is located for the electric clocks. Insert the other end of the
power cord into the appropriate power source.
Installation

n Note: If gear locking pin (A) has not been removed, remove it prior to applying power.

1. Verify the LED (B) starts flashing red.

DC
2. Wait for the LED to either stop flashing (Battery clock) or turn a solid color (Electric clock).
Operation
Button

3. Press and hold the button located on the middle of the Wi-Fi module.

a. The LED (B) should turn solid green to indicate the button press (continue holding the button).

b. Wait for the LED (B) to flash orange one time.

Configuration

This will take about 2 seconds (additional flashes indicate other modes).

4. Release the button.

Homing Clock

a. Verify the LED (B) flashes green/orange indicating Limited Access Point mode is active.

5. Proceed to Connection (page 14-15).

Firmware

If the configuration has been performed somewhere other than the intended installation location, disconnect power
Update

from the Wi-Fi module by disconnecting the barrel plug (C) of the battery pack from the left side of the Wi-Fi module
where the power connection is located. Reconnect the power at the installation location to verify good Wi-Fi coverage.

C
Factory Defaults

AC
Restore
Troubleshooting

Powe
A - Gear
locking pin

B - LED
Appendix

C - Battery pack
power input

12 © American Time
 Wi-Fi Installation Manual D Digital Configuration (Limited Access Point Mode)

Introduction
The clock will act as a limited access point for direct Wi-Fi communication to complete configuration. After
connecting to the clock with a wireless device it can be configured with a web browser.
n Note: If your clock was preconfigured by American Time this process is unneeded (unless changes are required)
and the clock can be mounted in its desired location out of the box. Wait to apply power until the clock is in its
installation location so good Wi-Fi coverage can be verified

Specifications
To enter configuration (limited access point mode) complete the following process:

1. Ensure that the clock is powered up and push the SET-RUN button. The clock will display a scrolling
message: SEtUP.

Installation
2. Press the OK button and the clock Wi-Fi module will go into provisioning mode. The clock will scroll "GO TO
192.168.240.1" during this time.

3. Proceed to Connection (page 14-15).

Operation
4. When the clock Wi-Fi module is connected to the Wi-Fi enabled device, the clock will scroll the message

Button
"CANCEL" across the screen. Pressing the OK button at any point before the configuration process is completed
online will cancel the provisioning and disconnect the Wi-Fi module from the Wi-Fi enabled device.

n Note: Cancelling the provisioning process will return the clock to its previous settings.

Configuration
5. Once configuration is complete (or provisioning is canceled), the clock will scroll a series of dashes and return
to displaying time.

n Note: The configuration process should be performed at the clock's intended installation location to verify
good Wi-Fi coverage.

Homing Clock
Firmware
Update
Factory Defaults
Restore
Troubleshooting

er Source
Appendix

© American Time 13
 Connecting via computer Wi-Fi Installation Manual

NOTE: Connection steps may vary depending on operating system. Contact your local IT support if
Introduction

assistance is necessary.

1. Select the Wi-Fi icon in your task bar.

2. Ensure that Wi-Fi is active.
Specifications
Installation

3. Select the network titled "American Time - xxxxxx." The numbers at the
end of the SSID will correspond to the last six characters of MAC address
printed on the sticker on the bottom or back of the clock.
NOTE: The clock's access point may require a few seconds to become
Operation

visible after activating configuration mode. If the SSID does not appear
Button

automatically, close and reopen the Wi-Fi menu.

Configuration
Homing Clock
Firmware
Update

4. Verify that the computer connects to the clock's access point.

Factory Defaults
Restore
Troubleshooting

5. Open a web browser and navigate to 192.168.240.1.

6. Proceed to Clock Configuration on page 16.
7. When finished with configuration, the clock's access point will
shutdown and the computer will automatically disconnect. The
Appendix

computer should automatically reconnect to the last Wi-Fi network to

which it was connected prior to the configuration process.

14 © American Time
 Wi-Fi Installation Manual Connecting via mobile

NOTE: Connection steps may vary depending on operating system.

Introduction
Contact your local IT support if assistance is necessary.

1. Open Settings and select Connections.

2. Ensure that Wi-Fi is active.

Specifications
3. Open the Wi-Fi settings to view the available networks.

Installation
Operation
Button
4. Select the network titled "American Time - xxxxxx." The numbers at the

Configuration
end of the SSID will correspond to the last six characters of MAC address
printed on the sticker on the bottom or back of the clock.
NOTE: The clock's access point may require a few seconds to become visible
after activating configuration mode. If the SSID does not appear automatically,
close and reopen the Wi-Fi menu.

Homing Clock
Firmware
Update
4. Verify that the device connects to the clock's access point.

Factory Defaults
Restore
Troubleshooting

5. Open a web browser and navigate to 192.168.240.1.

6. Proceed to Clock Configuration on page 16.
7. When finished with configuration, the clock's
access point will shutdown and the device will
automatically disconnect. The device should
Appendix

automatically reconnect to the last Wi-Fi

network to which it was connected prior to the
configuration process.

© American Time 15
 Clock Configuration Options Wi-Fi Installation Manual

These settings configure your clock's display and time

Introduction

sync settings. inCloud users should set these values

using the Default/Custom Configs on inCloud.
1. Clock Display Format – Sets the clock displays
to a 12 hour or 24 hour time format. Applicable to
Digital Clocks only.
Specifications

2. Brightness - Sets the brightness of the display digits.

Applicable to Digital Clocks only.
3. Calendar Mode Configuration - Set the duration
(seconds) of the time and date display, and the date
display format. Applicable to Digital Clocks only.
Installation

4. Sync Frequency – Sets the frequency of the clock

sync from 1 to 12 hours. Applicable to Electric and
Digital clocks only.
5. Time Zones – The Time Zone entry sets the time
zone. Reference Appendix B for a list of all available
time zone configurations.
Operation
Button

6. Daylight Saving Time – Enable (Auto, Custom Fixed

or Custom Floating) or Disable (Off) Daylight Saving
Time adjustments.
7. Use IP Address – Enables use of "Primary SNTP
IP" and "Secondary SNTP IP" static IP addresses for
Configuration

SNTP synchronization. Disables use of DNS pool.

8. Primary SNTP IP – This is the first SNTP time server
from which the Wi-Fi clock will receive time. This
server will be attempted first. If it fails to provide a
valid time the secondary server is tried next.
Homing Clock

9. Secondary SNTP IP – This is the second SNTP time

server from which the Wi-Fi clock will receive time.
This server is attempted only after the Primary SNTP
server IP fails.
10. Use DNS – Enables use of "Pool Domain Name" for
SNTP synchronization. Disables use of Primary and
Firmware

Secondary SNTP IPs.

Update

11. Pool Domain Name – This text is used to retrieve

an IP address from a DNS server for SNTP
synchronization (i.e. Pool.ntp.org or time.nist.gov).
12. Save button – This button is used to save on
Factory Defaults

screen settings.
Restore

13. Wi-Fi Configuration – This button moves to client

settings menu page. Through the client settings
menu page wireless network configuration pages can
also be reached.
Troubleshooting

14. Exit Setup – This button exits limited Access Point

mode and returns to normal operation.
15. Current SSID – The current Service Set Identifier
(SSID) is the name of the wireless network the Wi-Fi
clock will attempt to use if left unchanged.
16. FW Version – The current firmware version used on
Appendix

the Wi-Fi clock.

17. MAC Address – The Media Access Control (MAC)
address is a unique identifier assigned to the Wi-Fi
clock network hardware for communications.
16 © American Time
Wi-Fi Installation Manual Wi-Fi Configuration

Wi-Fi Configuration

Introduction
1. Click on “WiFi Configuration” button from clock configuration pages.

Specifications
Installation
Operation
Button
2. Click on “Wireless and Network Configuration”.

Configuration
Homing Clock
3. Select Wi-Fi configuration entry method.

Firmware
Update
Factory Defaults
Restore

a. Click on “Select an Existing Network" if the SSID is active and available (this is normally the case)
from desired network. If you select this option, go to "a. Select an Existing Network" on page 18.
Troubleshooting

b. Click on “Manual Configuration to Join a Network” if the SSID is not active or is unavailable.
If you select this option, go to "b. Manual Configuration to Join a Network" on page 20.
Appendix

© American Time 17
 Network Configuration Wi-Fi Installation Manual

Select an Existing Network

Introduction

1. If you selected the existing network option the screen below will
appear while the clock scans for available networks.
Specifications
Installation

2. The screen below will appear when the clock has completed the SSID scan process.
3. Click on the "Select" button next to the SSID you wish to configure your clock to.
Operation
Button
Configuration
Homing Clock

Example

Example

Example

Example
Firmware
Update

Example

Example

Example
Factory Defaults

Example
Restore

Example
Troubleshooting
Appendix

18 © American Time
Wi-Fi Installation Manual Network Configuration
4. Enter security information (if required for your network) and click next.

Introduction
n Note: If a static IP address is required, check the Advanced Options and select
“Static IP Address Configuration” radial button.
n Note: For Enterprise Security, see Appendix C

Specifications
Installation
Operation
Button
5. Select "Save and Apply" button to save and exit to normal operation.

Configuration
Homing Clock
Firmware
Update
Factory Defaults
Restore
Appendix Troubleshooting

© American Time 19
 Network Configuration Wi-Fi Installation Manual

Manual Configuration to Join a Network

Introduction

If you selected “Manual Configuration to Join a Network” in step 3 the screen below will appear.
Specifications
Installation
Operation

1. Enter the SSID, security type and security settings.

Button

n Note: If a static IP address is required, check the Advanced Options and select “Static IP Address
Configuration” radial button.
Configuration
Homing Clock

n Note: For Enterprise Security, see Appendix C.

Firmware
Update

2. Click the next button to continue.

3. Click on the Save and Apply button to save and exit to normal operation.
Factory Defaults
Restore
Troubleshooting
Appendix

20 © American Time
Wi-Fi Installation Manual Administrator Settings
The Administrator Settings are used to enable/disable security for the clock and Wi-Fi browser

Introduction
pages. Enabling this security will require the username and password to be entered before any
of the configuration settings can be modified via Limited Access Point mode in the future. Enter
your security settings (Username and Password) to enable security. Blank out the username and
password to disable security.

Specifications
1. Click on “WiFi Configuration” button from clock configuration pages.

Installation
Operation
Button
Configuration
2. Click on “Administrator Settings” in the Client Settings menu.

Homing Clock
Firmware
Update
3. Enter Username into text field (leave blank to disable security for limited access point mode).

Factory Defaults
4. Enter Password and confirm in to the the password text fields (leave
Restore
both blank to disable security for limited access point mode).
5. Click on “Save and Apply”.
Appendix Troubleshooting

© American Time 21
 Digital Button Operation D Wi-Fi Installation Manual

The buttons on the digital clock can be used for general clock configuration and advanced debug.
Introduction

NOTE: Settings should be changed through the inCloud Management Portal whenever possible. Any settings
changed using the physical buttons will not be reflected on inCloud and will be highlighted as a configuration
discrepancy.
Top of Clock

Go to the top of the clock case to change settings on the

Specifications

SET digital clock. Begin by pressing Set/Run and using the OK and
RUN
+ OK
Increment (+) buttons as required, referencing the Figures below.
When complete, press Set/Run again to exit the menu structure.
Installation

Provisioning Clock

After pressing the SET/RUN button, the clock will scroll SETUP. Pressing OK will put the clock in provisioning mode.
In provisioning mode, the clock can be modified through the Limited Access Point portal. This allows access to controls such
as time zone, Daylight Saving, and display/brighness settings. For more information on configuration through the portal, see
the "Configuration" section of this manual.
Operation

After the clock is connected during setup, the clock will display CANCEL. Pressing OK will take the clock back to the
Button

SETUP stage.
Once provisioning is complete, selecting "done" on the portal will cause the clock to automatically switch out of setup mode.
The clock will look for a signal and display a time.
To skip provisioning mode and move on to set the display brightness, press the (+) button while SETUP is scrolling.
Configuration

Press OK Button

SEtU 60T0
Scrolling
SEtUP
When Clock is Connected
Homing Clock

Press OK Button
Press (+) Button
CANC SEtU
Scrolling Scrolling
CANCEL SEtUP
Setting Brightness
Firmware
Update

After SETUP, the clock will scroll BRIGHTNESS. Pressing OK will open the brightness menu.
In the brightness menu, the brightness of the digital display can be adjusted between three levels, 3 being the brightest and
1 the dimmest. Pressing the (+) button will scroll through the brightness setting. Pressing OK will set the brightness to the
displayed value. The clock will then display DONE and go to the 12/24 hour menu option.
Factory Defaults

To skip setting the brightness and move on to the 12/24 hour mode option, press the (+) button while BRIGHTNESS is
scrolling.
Restore

Press OK Button Press OK Button

BRIG LV-3 dONE

Troubleshooting

Scrolling
Press Increment Button
Brightness
Press OK Button

LV-2
Press Increment Button
Appendix

Press OK Button

LV-1
22 © American Time
Wi-Fi Installation Manual D Digital Button Operation

Setting Clock to 12 or 24 Hour Mode

Introduction
After BRIGHTNESS, the clock will scroll 12OR24 HR. Pressing OK will open the 12/24 hour mode menu.
In this menu, the clock can be set to display in either 12-hour or 24-hour time. Pressing the (+) button will cycle between SET
12 HR and SET 24 HR. Pressing OK will set the clock to display in the displayed mode. The clock will then display DONE
and move on to either the calendar display settings (if the clock is calendar enabled) or will display the software version (if the
clock is not calendar enabled).

Specifications
To exit the 12/24 hour mode menu without making changes and move to the next menu option, scroll past SET 24 HR to
CANCEL and press the OK button.
To skip 12/24 hour mode and move on to the next menu option, press the (+) button while 12OR24 HR is scrolling.

Press OK Button Press OK Button

12or SEt dONE

Installation
Scrolling Scrolling
12or24 Hr SEt 12 Hr

Press Increment Button

Press OK Button

Operation
SEt

Button
Scrolling
SEt 24 Hr

Press Increment Button

Configuration
Press OK Button

CANC SOFt
Scrolling
CANCEL

Homing Clock
Calendar-enabled
clocks will go to the
calendar options

Setting Calendar Display Options

After 12OR24 HR, calendar-enabled clocks will scroll CALENDAR. Pressing OK will open the calendar mode menu.

Firmware
Update
In this menu, the calendar display settings can be changed. Pressing the (+) button will scroll between DATE DURATION, T
DURATION, DATE DISPLAY, and CANCEL. Press OK to enter the displayed setting.
In DATE DURATION, the duration the date is displayed can be set. This is determined by setting the number of seconds the
date will display from 0 to 60. Pressing the (+) will increment the display time up by one second. Pressing OK will advance to
T DURATION.

Factory Defaults
To exit the calendar mode menu without making changes and move to the software version display, scroll past DATE
DISPLAY to CANCEL and press the OK button. Restore

Press OK Button Press OK Button

CALE DATE 0
Troubleshooting

Scrolling Scrolling Increment

CALENDAR DATE DURATION Cycles Options
0 through 60

on
Press Increment Button ut t
O KB
Pr ess
Appendix

T
Scrolling
T DURATION
© American Time 23
 Digital Button Operation
Introduction D Wi-Fi Installation Manual

Setting Calendar Display Options (cont'd)

In T DURATION, the duration the time is displayed can be set. This is determined by setting the number of seconds the time
will display from 0 to 60. Pressing the (+) will increment the display time up by one second. Pressing OK will advance to
DATE DISPLAY.
Specifications

T Press OK Button
0
Scrolling Increment
T DURATION Cycles Options
0 through 60

on
Press Increment Button ut t
Installation

O KB
Pr ess

DATE
Scrolling
DATE DISPLAY
Operation
Button

In DATE DISPLAY, the format of the date display can be set. Pressing the (+) button will cycle through the five different options
for the date format.

DATE DISPLAY Calendar format

Configuration

option number
MM:DD:YY
1
DD:MM:YY
2
YY:MM:DD
Homing Clock

3
M:D:YY
4
D:M:YY
5
YY:M:D
6
Firmware
Update

Pressing OK will set the displayed date setting. The clock will then display DONE and go to the software version menu.
Factory Defaults

DATE 1
Restore

Press OK Button

Scrolling Increment
DATE DISPLAY Cycles Options
1 through 6
(see table)
Troubleshooting

Press Increment Button

Press OK Button

CANC
Scrolling
CANCEL DONE
Appendix

24 © American Time
 Wi-Fi Installation Manual D Digital Button Operation (cont'd)

Introduction
Software Version

After 12OR24 HR (CALENDAR for calendar-enabled clocks), the clock will scroll SOFT VER. Pressing OK will open the
software version display.
This will scroll the current software version. Pressing OK will advance to the software update menu.
To skip the software version menu, press the (+) button while SOFT VER is scrolling.

Specifications
Press OK Button Press OK Button

SOFt SOFt
Scrolling Scrolling
sOFt VER sOFt UPdAtE

Installation
Software Update
After SOFT VER, the clock will scroll SOFT UPDATE. Pressing OK will open the software update menu.
Pressing the (+) button will cycle between YES and NO. With YES displayed, pressing OK will initiate a software update; once
the update is complete, the clock will scroll UPDATE DONE and advance to the factory default menu.
With NO displayed, pressing OK will advance to the factory default menu.

Operation
Button
To skip the software update menu, press the (+) button while SOFT VER is scrolling.

Press OK Button Press OK Button

SOFt YES UPdA

Scrolling Scrolling

Configuration
sOFt UPdAtE UPdAtE DONE
Press Increment Button

Press OK Button

NO FACt

Homing Clock
Scrolling
FACt DEfAULt

Factory Default
After SOFT UPDATE, the clock will scroll FACT DEFAULT. Pressing OK will open the menu to return the clock to its
factory defaults.
Pressing the (+) button will cycle between YES and NO. With YES displayed, pressing OK will reset the clock to default; once

Firmware
Update
the update is complete, the clock will display DONE and advance to the diagnostic menu.
With NO displayed, pressing OK will advance to the diagnostic menu.
To skip the factory default menu, press the (+) button while SOFT VER is scrolling.

Press OK Button Press OK Button

Factory Defaults
FACt YES dONE Restore
Scrolling
FACt DEfAULt
Press Increment Button
Troubleshooting

Press OK Button

NO d1A6
Appendix

© American Time 25
 Digital Button Operation (cont'd) D Wi-Fi Installation Manual

Diagnostics
Introduction

After FACT DEFAULT, the clock will display DIAG. Pressing OK will open the diagnostics menu.
Pressing the (+) button will cycle through three diagnostic options. The first option will scroll RUN DIAG. Pressing OK will
run the connection diagnostic. If the clock is fully connected and receiving time from a time server, if will display NET-P and
SNTP-P. If the clock is connected to the internet but not receiving time from a time server, it will display NET-P and SNTP-F.
If the clock is not connected to the internet, it will display NET-F and SNTP-F.
The second option will display IP. Pressing OK will display the clock's IP address. If the clock does not have an IP, it will
Specifications

display NET-F and SNTP-F, then display IP again. Pressing OK again will result in scrolling all zeroes (000-000-000-000).
The third option will display RSSI. Pressing OK will display the quality of the clock's network connection.
Pressing (+) after the RSSI menu will display CANCEL. Pressing OK will take the clock back to the beginning of the
SETUP menu.
To skip the diagnostic menu, press the (+) button while SOFT VER is scrolling.
Installation

Press OK Button Press OK Button

d1A6 NEt-
Scrolling
NEt-P SNtP-p
Operation
Button

Press Increment Button

Press OK Button

IP
Configuration

XXX_ XXX_ XXX_ XXX_

Press Increment Button Press Increment Button

Press OK Button

-065
Homing Clock

Range Example
Optimal is: -070
Press Increment Button

Press OK Button

SEtU CANC SEtU

Firmware
Update

Scrolling Scrolling Scrolling

SEtUP CANCEL SEtUP
Factory Defaults
Restore

Time/Date Display Duration

Troubleshooting

The calendar mode option allows the clock to be configured to alternate displaying the time and date at user-configured
intervals. The time and date can be set to display at intervals ranging from 1 to 60 seconds under the DATE DURATION
and T DURATION settings under CALENDAR in the clock menu (see page 21).

Calendar clocks are factory-configured to display the time for 15 seconds, followed by a five-second display of the date.
Appendix

Setting either duration to "0" will disable the function (i.e. if DAte DUrATION is set to "0," the clock will display only
the time).

26 © American Time
 Wi-Fi Installation Manual A Analog Button Operation

Introduction
A recessed push button is located in the lower center of the Wi-Fi module. It can be used to initiate 5 different
operations:
1. LED status indication
2. Configuration (via Limited Access Point). See also, page 12.

Specifications
3. Clock homing (sending clock hands to 12 o’clock). See also, page 29.
4. Firmware updates (internet access is required). See also, page 28.
5. Factory defaults restore (restores to the configuration
that the clock was shipped). See also, page 30.
LED

Installation
Each operation is proceeded by a number of orange flashes. If the button is released after the operational flash count
(see list below) it will attempt the specific operation listed.

Operation
Button
Orange LED Button
Flash Count Press Duration Operation LED Indication Description
Red: Network fail – see Analog Clock
Troubleshooting, #7, page 23

Configuration
Orange: Time sync fail– see Analog Clock
Clock Status Flashes status color Troubleshooting, #6, page 23
0 < 1 second Indication for 3 seconds Green: Operating correctly

Flash Wi-Fi Limited Access Point is available for clock and

1 1 - 5 seconds Configuration GREEN/ORANGE Wi-Fi configuration (web browser 192.168.240.1)

Homing Clock
6 seconds RED
5 seconds ORANGE
10 seconds rapid Send clock hands to 12 O'clock position then stop
2 5-10 seconds Clock Homing GREEN flash until power is reset

Flash GREEN/
3 10-15 seconds Firmware Update ORANGE/RED Update the firmware from the internet (port 80)

Firmware
Update
Factory
4 15+ seconds Defaults Restore Flash RED/GREEN Reset configuration to factory settings

Factory Defaults
Movement for Analog Clocks Restore
HOME SYNC

Home Button: This button is used to return the clock hands to the 12:00 or
Home position. Can be used to verify if the hands are set in the right position. RESET

Reset Button: This button is not applicable for Wi-Fi products.

Sync Button: This button is not applicable for Wi-Fi products.
Appendix Troubleshooting

© American Time 27
 Firmware Update A Wi-Fi Installation Manual

Occasionally American Time will have new firmware updates available. Contact American Time for the most recent
Introduction

firmware version available. Firmware updates require access to the internet through port 80.
n Note: If traffic is redirected on port 80, firmware updates will fail. Prior to completing the firmware update process
verify internet access is available on port 80.
To complete a firmware update, complete the following process:
n Note: To update firmware on digital clocks, see page 25.
Specifications

1. Apply power to Wi-Fi module by inserting the barrel plug from the power source into the left side of the Wi-
Fi moduleDC
where the power connection is located. If clock is currently powered and running, go to step 4.

AC
Installation

To
Operation

wiring
Button

box

2. Verify the LED starts flashing.

3. Wait for the LED to either stop flashing (Battery clock) or turn a solid color (Electric clock).
4. Press and hold the button located on the middle of the Wi-Fi module.
Configuration

AC
Homing Clock

To
wiring
box
Firmware
Update

a. The LED should turn solid green to indicate the button press (continue holding the button).
b. Wait for the LED to flash orange one time quickly (do not release the button).
c. Wait for the LED to flash orange twice quickly (do not release the button).
Factory Defaults

d. Wait for the LED to flash orange three times quickly.

Restore

5. Release the button.

a. Verify the LED alternates green/orange/red.
b. Verify LED turns off.
c. Verify LED flashes red.
Troubleshooting

n Note: If the LED turns solid red for approximately 3 seconds, the firmware update process failed.
To verify firmware update process is successful connect to the clock in configuration mode and verify firmware
version at the bottom of the browser page. Contact American Time technical support at 800-328-8996.
6. Power cycle Wi-Fi module by disconnecting barrel plug from the power source for 5 seconds and reconnecting.
Appendix

28 © American Time
Wi-Fi Installation Manual A Homing Clock

If the clock is dropped it is possible for the clock hands to move from the correct placement. The Wi-Fi

Introduction
module can tell the clock movement to go to 12 o’clock to verify hand placement is still correct.

To check hand placement complete the following process:

DC DC
AC

Specifications
Battery Electric

Power Source
A - Red gear
locking pin
B - LED

Installation
C - Battery pack
power input To
wiring
box

1. Apply power to Wi-Fi module by inserting the barrel plug from the power source into
the left side of the Wi-Fi module where the power connection is located.

Operation
DC

Button
AC AC

Configuration
To
To
wiring
wiring
box

Homing Clock
box

2. Verify the LED starts flashing red.

3. Wait for the LED to either stop flashing (Battery clock) or turn a solid color (Electric clock).
4. Press
ACand hold the button located on the middle of the Wi-Fi module.
a. The LED should turn solid green to indicated the button press (continue holding the button).

Firmware
Update
b. Wait for the LED to flash orange one time (do not release the button).
c. Wait for the LED to flash orange twice.

Factory Defaults
Restore
To
wiring
box
5. Release the button.
a. Verify the LED turns solid red.
b. Verify the LED turns solid orange.
Troubleshooting

c. Verify the LED flashes green.

6. Hands should begin moving rapidly within 30 seconds.
a. If not, remove power and start with step 1 again.
7. Wait for hands to stop moving (this may take up to 20 minutes).
Appendix

8. Verify all three hands (second hand, minute hand and hour hand) stop at the 12 position.
a. If not, contact American Time technical support at 800-328-8996.
9. Power cycle Wi-Fi module by disconnecting barrel plug from the power source for 5 seconds and reconnecting.

© American Time 29
 Factory Defaults Restore A Wi-Fi Installation Manual

American Time preconfigures your clock settings prior to shipment to you. These preconfigured settings are stored in
Introduction

memory even after settings have been changed.

n Note: If your clock was not preconfigured at American Time, completing the factory defaults restore process will not
help. Refer to configuration section of this manual to reconfigure your clock.
To restore preconfigured settings complete the following process:
n Note: To restore factory defaults on digital clocks, see page 11, Fig.5.
Specifications

1. Apply power to Wi-Fi module by inserting the barrel plug from the power source into the left side of the
Wi-Fi
DCmodule where the power connection is located. If clock is currently running, go to step 3.
AC
Installation

To
Operation

wiring
Button

box

2. Verify the LED starts flashing red.

3. Wait for the LED to either stop flashing (Battery clock) or turn a solid color (Electric clock).
Configuration

AC and hold the button located on the middle of the Wi-Fi module.
4. Press
Homing Clock

To
wiring
box
Firmware
Update

a. The LED should turn solid green to indicated the button press (continue holding the button).
b. Wait for the LED to flash orange one time (do not release the button).
c. Wait for the LED to flash orange twice (do not release the button).
Factory Defaults

d. Wait for the LED to flash orange three times (do not release the button).
Restore

e. Wait for the LED to flash orange four times.

5. Release the button.
a. Verify the LED alternates red/green.
Troubleshooting

6. Wait 20 seconds.
7. Power cycle Wi-Fi module by disconnecting barrel plug from the power source for 5 seconds and reconnecting.
Appendix

30 © American Time
Wi-Fi Installation Manual A Troubleshooting

Analog Clock Troubleshooting

Introduction
1. Clock is at Home Position
When the clocks are initially powered on, if they don’t receive SNTP time the hands will advance to home
and stay at home until the problem is fixed. Battery clocks will retry every 12 hours and electric clocks will
retry by default every hour but can be changed in configuration sync frequency settings.

Specifications
a. Verify red gear locking pin is removed. Reference page 8 or 9.
b. Disconnect barrel jack plug from Wi-Fi receiver module.
c. Reconnect barrel jack plug after waiting at least 5 seconds.
d. Watch for LED to flash. Should flash red then solid green within 60 seconds for normal operation.

Installation
• If no LED is illuminated proceed to 3.
• If red LED is illuminated proceed to 6.
• If orange LED is illuminated proceed to 5.
n Note: If you missed the flash, do quick button press to see status of clock.

Operation
Button
2. Clock is off time
a. Press button and release on receiver, watch LED.
• If LED is green, proceed to b.
• If LED is orange, proceed to 6.

Configuration
• If LED is red, proceed to 7.
b. Has DST change happened recently?
• If YES, check DST setting is correct by going into Configuration. See page 12.
• If NO, go to "c".

Homing Clock
c. Check time zone is set correctly by going into Configuration. See page 12.
• If time zone is correct, contact IT staff to verify time server.

3. Clock is not on time within 10 minutes of applying power

a. Reference section 1b-1d. If issue is not resolved here proceed to 2b.

Firmware
Update
b. Verify hand positions (see Homing Clock page 29)
c. Confirm proper time-zone and daylight savings time settings are configured. Reference page 16.
d. Verify time server is distributing the correct time.
• Contact IT staff to verify time server.

Factory Defaults
Restore

4. Verify Clock Power

a. If using battery clocks, confirm the battery voltage and polarity.
• Using and multi-meter, verify the voltage is between 1.55-1.8V at the battery booster. Clocks will
Troubleshooting

not function properly below 1.55V.

• Confirm polarity of the batteries inside the batter pack.
• Make sure Barrel jack plug of the battery pack is plugged tightly into Wi-Fi Receiver module.
n Note: If batteries need to be replaced all 6 six batteries should be replaced at the same time
with 1.5V Lithium batteries only. Do not use Alkaline batteries.
b. If using AC Electric clocks and no LED is illuminated.
Appendix

• Confirm outlet has proper voltage levels.

• Make sure Barrel jack plug of the power supply is plugged tightly into Wi-Fi Receiver module.

© American Time 31
 Troubleshooting Wi-Fi Installation Manual

5. Clock is power cycling every hour

Introduction

a. If wired into a legacy clock system, it is possible that the master clocks correction
protocol will power cycle it’s mechanical clocks hourly to synchronize.
• Disconnect clock from the master clock power source and provide an un-switched power source.
Specifications

6. SNTP failing (flashing orange prior to solid orange)

a. Verify Port 123 if open for UDP traffic.
b. If "Use IP Address" is selected in SNTP configuration, verify SNTP primary and secondary
time servers (See Clock Configuration on page 13 and Wi-Fi Configuration on page 14).
c. If "Use DNS" is selected in SNTP configuration, verify "Pool Domain Name" server
Installation

(See Clock Configuration on page 13 and Wi-Fi Configuration on page 14).

7. Network connection failing (continues flashing red prior to solid red).

a. Verify proper signal reception in the intended installation location.
• Contact IT staff to verify signal at installation location
Operation
Button

b. Verify correct SSID and Password. See Clock Configuration “Current SSID” page 13.

9. Clocks correcting when first powered but time drifts in good signal area using NIST time server.
n Note: NIST time servers will reject multiple time requests from the same IP address.
Configuration

a. Change to internal time server or use Pool Domain Name option of SNTP configuration.

10. Limited Access Point is visible, but computer/mobile device cannot connect to the AP or cannot load
the configuration portal.
a. Likely caused by Wi-Fi signal intereference. Move the clock to a different location for configuration.
Homing Clock

n Note: If a Wi-Fi scanner application is available, find a location for configuration where there are no
Wi-Fi networks using Channel 6.

If the above steps do not resolve the issue, please contact American Time
at 800-328-8996 or techs@atsclock.com.
Firmware
Update

Digital Clock Troubleshooting

1. Clock is not on time within 6 minutes of applying power.

Factory Defaults

a. Enter Diagnostics menu on Digital clock. Reference menu flow chart beginning on page 22
Restore

Normal operation will scroll NEt-P followed by SntP-P.

• If nt-F is displayed, there is a problem with connecting to the Wi-Fi network proceed to 5.
• If ts-F is displayed, there is an issue with the time server. Proceed to 7.
• If nt-n is displayed, there is a problem connecting to the Wi-Fi network. Proceed to 6.
Troubleshooting

2. Time on clock is not correct.

a. Reference section 1. If issue is not resolved here proceed to 2b.
b. Confirm proper time-zone and daylight savings time settings are
configured. See Digital Clock Configuration on page 13.
Appendix

c. Verify time server is distributing the correct time.

• Contact IT staff to verify time server.

32 © American Time
Wi-Fi Installation Manual D Troubleshooting (cont'd)

3. Nothing is displayed on clock.

Introduction
a. Verify proper voltage is at clock.
b. Verify that the clock is wired to the proper voltage; i.e. a 120VAC clock will not function on a 24VAC system.
Digital Clock Troubleshooting (cont'd)
4. Clock is power cycling every hour.

Specifications
a. If wired into a legacy clock system, it is possible that the master clock's correction
protocol will power cycle its mechanical clocks hourly to synchronize.
• Disconnect clock from the master clock power source and provide a local unswitched power source.

5. Clock is not finding a Wi-Fi signal (nt-F on Clock Display).

Installation
a. Verify proper signal reception in the intended installation location.
• Enter DIAG menu and RSSI. Reference menu flow chart beginning on page 22. If the RSSI is weaker than
-075 (example: -078 is weaker than -075) intermittent failures can occur.
• Contact IT staff to verify signal at installation location.
b. Verify correct SSID and Password (See Digital Clock Configuration “Current SSID” page 16).

Operation
Button
6. Clock is finding a Wi-Fi signal but cannot connect to the access point (nt-n on Clock Display).
a. Verify access point (AP) is working correctly.
• Check to see if AP has power and is turned on.

Configuration
• Contact IT staff to verify AP is transmitting on the 2.4 Ghz frequency.
b. Verify correct SSID (See Digital Clock Configuration “Current SSID” page 16).

7. SNTP failing (ts-F on Clock Display)

Homing Clock
a. Verify Port 123 if open for UDP traffic.
b. If "Use IP Address" is selected in SNTP configuration, verify SNTP primary and
secondary time servers (See Digital Clock Configuration on page 13).
c. If "Use DNS" is selected in SNTP configuration, verify "Pool Domain
Name" server (See Digital Clock Configuration on page 13)

Firmware
Update
8. Display IP address
a. Enter DIAG menu IP. Reference Digital Button Operation flow chart (page 11, Figure 6).

Factory Defaults
9. Clocks correcting when first powered but time drifts in good signal area using NIST time server. Restore
n Note: NIST time servers will reject multiple time requests from the same IP address.
a. Change to internal time server or use Pool Domain Name option of SNTP configuration.

10. Limited Access Point is visible, but computer/mobile device cannot connect to the AP or cannot load
Troubleshooting

the configuration portal.

a. Likely caused by Wi-Fi signal intereference. Move the clock to a different location for configuration.
n Note: If a Wi-Fi scanner application is available, find a location for configuration where there are no
Wi-Fi networks using Channel 6
Appendix

If the above steps do not resolve the issue, please contact American Time
at 800-328-8996 or techs@atsclock.com.

© American Time 33
 Appendix A: SNTP Time Servers Wi-Fi Installation Manual

American Time Wi-Fi clocks are set by default to connect to one of four American Time time servers:
Introduction

• 0.americantime.pool.ntp.org
• 1.americantime.pool.ntp.org
• 2.americantime.pool.ntp.org
Specifications

• 3.americantime.pool.ntp.org

Wi-Fi clocks can be configured to connect to a different time server in the online configuration dialog (see page 16).
Clocks can be set to receive time either from a set IP address or from a DNS pool.
Please reference http://tf.nist.gov/tf-cgi/servers.cgi for the latest NIST Internet Time servers list, which includes the status
Installation

of each server.
Operation
Button
Configuration
Homing Clock
Firmware
Update
Factory Defaults
Restore
Troubleshooting
Appendix

34 © American Time
Wi-Fi Installation Manual Appendix B: Supported Time Zones

Introduction
from UTC (Summer)

from UTC (Summer)

Observes Daylight

Observes Daylight
from UTC (Winter)

from UTC (Winter)

Hours Difference

Hours Difference

Hours Difference

Hours Difference
Saving Time

Saving Time

Specifications
Description Description
USA Alaska -9 -8 YES UTC-01:00 -1 -1 NO
USA Aleutian Time -10 -9 YES UTC-02:00 -2 -2 NO
USA Arizona -7 -7 NO UTC-03:00 -3 -3 NO

Installation
USA Atlantic / Puerto Rico -4 -4 NO UTC-03:30 -3.5 -3.5 NO
USA Central Time -6 -5 YES UTC-04:00 -4 -4 NO
USA Chammoro +10 +10 NO UTC-04:30 -4.5 -4.5 NO
USA Eastern Time -5 -4 YES UTC-05:00 -5 -5 NO
USA Hawaii -10 -10 NO UTC-06:00 -6 -6 NO
USA Indiana East -5 -5 NO UTC-07:00 -7 -7 NO

Operation
Button
USA Mountain Time -7 -6 YES UTC-08:00 -8 -8 NO
USA Pacific Time -8 -7 YES UTC-09:00 -9 -9 NO
USA Midway Island / Samoa -11 -11 NO UTC-09:30 -9.5 -9.5 NO
USA Wake Islands +12 +12 NO UTC-10:00 -10 -10 NO
UTC-11:00 -11 -11 NO

Configuration
UTC+00:00 +0 +0 NO UTC-12:00 -12 -12 NO
UTC+01:00 +1 +1 NO
UTC+02:00 +2 +2 NO
UTC+03:00 +3 +3 NO
UTC+03:30 +3.5 +3.5 NO

Homing Clock
UTC+04:00 +4 +4 NO
UTC+04:30 +4.5 +4.5 NO
UTC+05:00 +5 +5 NO
UTC+05:30 +5.5 +5.5 NO
UTC+05:45 +5.75 +5.75 NO
UTC+06:00 +6 +6 NO

Firmware
Update
UTC+06:30 +6.5 +6.5 NO
UTC+07:00 +7 +7 NO
UTC+08:00 +8 +8 NO
UTC+08:45 +8.75 +8.75 NO

Factory Defaults
UTC+09:00 +9 +9 NO
UTC+09:30 +9.5 +9.5 NO Restore
UTC+10:00 +10 +10 NO
UTC+10:30 +10.5 +10.5 NO
UTC+11:00 +11 +11 NO
UTC+11:30 +11.5 +11.5 NO
Troubleshooting

UTC+12:00 +12 +12 NO

UTC+12:45 +12.75 +12.75 NO
UTC+13:00 +13 +13 NO
UTC+14:00 +14 +14 NO
Appendix

© American Time 35
 Appendix C: Enterprise Security Configuration
Introduction Wi-Fi Installation Manual

n Note: If certificate(s) are required, prior to configuring clock(s), the required certificate(s) should be available on
configuration device (i.e. laptop).
n Note: Certificate(s) need to be DER encoded format for clock to function properly if certificate(s) are used.
Specifications
Installation
Operation
Button
Configuration

1. SSID – Enter SSID of network

2. Security – Select security type WPA/WPA 2 Enterprise
Homing Clock

3. EAP Type – Select Enterprise security type (EAP-PEAPv0 is the only available type.
Additional Enterprise security types may become available in the future)
4. EAP Username – Enter (if applicable)
5. EAP Password – Enter (if applicable)
6. Confirmation EAP Password – Enter (if applicable)
Firmware
Update

7. Click on "Upload Certificates" button (if applicable)

a. If certificates are used, continue with step 8, otherwise skip to step 12
n Note: The CA certificate upload to the clock(s) is not required for clock to function on PEAPv0 security.
Factory Defaults
Restore
Troubleshooting
Appendix

36 © American Time
Wi-Fi Installation Manual Appendix C: Enterprise Security Configuration

Introduction
Specifications
Installation
Operation
Button
Configuration
8. Click on "Choose File" button of pop-up window
9. Select CA Root Certificate
n Note: This file must be DER encoded to function properly on clock(s)
10. Click on "Upload" button

Homing Clock
11. Close certificate upload window
12. Click on "next" button
13. Click on "Save and Apply" button

Firmware
Update
Factory Defaults
Restore
Appendix Troubleshooting

© American Time 37
 Appendix D: Optional Timer Control Station Installation Wi-Fi Installation Manual

The ATSTCS Control Station can be mounted to a double gang box, 11/2 inch
Introduction

deep or deeper. The Control Station can be mounted up to 30 feet away from the
Digital Clock/Timer. The recommended minimum interconnecting field wire size is
#22 AWG stranded wire with minimum 1/32" thick insulation.
Ensure that installation conforms to the National Electrical Code and local
wiring codes.
Specifications

CAUTION: Electric Shock Hazard! Ensure that NO electrical power is present

on any wire before installation.
1. Pull interconnecting field wires into the double gang box.
2. Connect field wiring interconnecting the ATSTCS Control
Station with the Digital Clock/Timer to the appropriate
wires of the Control Station. See wiring detail below.
Figure 1
Installation

3. Mount the Control Station to the double gang box

using the machine screws provided.
4. Terminate

ATSTCS Timer Control Station Specs:

Operation
Button

Dimensions: 4.63”h X 4.56”w X 1.25”d

Weight: 0.27 lb.
Operating Modes: Incrementing timer with programmable preset value and start/stop capability. Decrementing timer
with programmable preset value and start/stop capability. Code Blue incrementing timer.
Configuration

Indications: 2-second audible alarm

Homing Clock

S8
S7
S6
S5
S4
S3
S2
S1
ORANGE

YELLOW
BROWN
VIOLET
Firmware

BLACK
Update

GREY

BLUE
RED

–
DOWN
CLOCK
Factory Defaults

UP

+
Restore

PIEZO RESET
BUZZER ENTER Control Station
SET

RUN 4 9/16”
Troubleshooting

START/STOP UP
INCREMENT CLOCK
DOWN
4 1/2”

RUN
START/STOP RESET

INCREMENT ENTER
SET
Appendix

ATSTCS Wiring DIagram

38 © American Time
Wi-Fi Installation Manual Appendix D: Timer Control Station Switch Functions

Run/Set Switch -

Introduction
RUN • Set Position: This position is used to set a preset up or down counting time (Timer). It is also
used to reset the Code Blue timer.
This position is not used for setting clock time.
• Run Position: This position is used to permit Clock/Timer to operate.

Specifications
SET

Up/Clock/Down Switch -
• Up Position: This position is used to choose up counting elapsed timer mode.
UP • Clock Position: This position is used to choose clock mode.
CLOCK • Down Position: This position is used to choose down counting elapsed timer mode.

Installation
DOWN

Start/Stop/Increment Switch -
• This button is used to Start/Stop, and resume timer count, when Run/Set Switch is in the
START/STOP Run position (Code Blue timer can only be stopped).

Operation
• This button is also used to increment/advance the number value being set when the Run/Set

Button
Switch is in Set position.
INCREMENT

Reset/Enter Switch -
• This button is used to return a timer (excluding the Code Blue timer) to the beginning of its

Configuration
RESET count, when the Run/Set Switch is in Run position.
• This button can also be used to select a field (i.e. format, minute digits, hour digits) when the
Run/Set Switch is in Set position.
ENTER

Homing Clock
Firmware
Update
UP
CLOCK
DOWN

Factory Defaults
RUN Restore
START/STOP RESET

INCREMENT ENTER
Troubleshooting

SET
Appendix

© American Time 39
 Appendix D: Optional Timer Control Station Operation
Introduction Wi-Fi Installation Manual

Powering Up
Before applying power, place the SET/RUN switch to the RUN position and the UP/DOWN/CLOCK switch to
the CLOCK position.
Apply power to the unit. The displays may rotate during the power on self test and then a version number will appear
for a few seconds. Once the receiver inside the clock completes an SNTP time sync, the clock will display and begin
Specifications

keeping time.

Setting the Up Counter Preset Time

If you want to use the alarm and hold feature with the UP timer, you will need to set a preset time for the UP timer.
Set the UP/DOWN/CLOCK switch to the UP position.
Installation

Set the SET/RUN switch to the SET position. The hours digits will be flashing.
Using the INCREMENT switch, set the desired hours for the preset time, then press ENTER. The minutes digits will
now be flashing.
Set the desired minutes the same way, then press ENTER. The seconds digits will then be flashing.
Set the desired seconds the same way, then press ENTER. The display will then flash donE.
Operation
Button

Set the SET/RUN switch back to the RUN position.

n Note: A preset of 00:00:00 allows the digital clock/timer to be used as a standard elapsed timer with a maximum
elapsed time of 30:59:59.
Configuration
Homing Clock
Firmware
Update
Factory Defaults
Restore
Troubleshooting
Appendix

40 © American Time
 Wi-Fi Installation Manual
Appendix D: Optional Timer Control Station Operation

Introduction
Up Counter Elapsed Time Operation
Once the desired preset value has been set, the unit is now ready to function as an UP count elapsed timer.
Be sure the SET/RUN switch is in the RUN position.
Set the UP/DOWN/CLOCK switch to the UP position.

Specifications
Press RESET to display 00:00:00.
Press the START/STOP switch to begin counting elapsed time.
Press the START/STOP switch again to stop and hold the count.
Press the START/STOP switch again to resume elapsed time counting.
To start over press RESET to display 00:00:00 again.

Installation
When the timer reaches the preset value, it will sound the audible alarm for 2 seconds and hold the time count.
During an UP count elapsed time operation, you can display any of the other time functions using the UP/DOWN/
CLOCK switch as desired.

Setting the Down Counter Preset Time

Operation
Button
If you are using the clock as a DOWN counting elapsed timer, you will need to set a preset time to count DOWN from.
In this mode, the alarm and hold will occur at 00:00:00.
Set the UP/DOWN/CLOCK switch to the DOWN position.
Set the SET/RUN switch to the SET position. The hours digits will be flashing.

Configuration
Using the INCREMENT switch, set the desired hours for the preset time, then press ENTER. The minutes digits
will now be flashing.
Using the INCREMENT switch, set the desired minutes for the preset time, then press ENTER. The seconds
digits will then be flashing.
Using the INCREMENT switch, set the desired seconds for the preset time, then press ENTER. The display will
then flash donE.

Homing Clock
Set the SET/RUN switch back to the RUN position.

Down Counter Elapsed Time Operation

Once the desired preset value has been set, the unit is now ready to function as a DOWN count elapsed timer.

Firmware
Set the UP/DOWN/CLOCK switch to the DOWN position.

Update
Be sure the SET/RUN switch is in the RUN position.
Press RESET to display the preset value which was set previously.
Press the START/STOP switch to begin counting down elapsed time.

Factory Defaults
Press the START/STOP switch again to stop and hold the count.
Restore
Press the START/STOP switch again to resume elapsed time counting.
To start over press RESET to display the preset value again.
When the timer reaches 00:00:00, the timer will stop counting and the audible alarm will sound for 2 seconds.
During a DOWN count elapsed time operation, you can display any of the other time functions using the UP/DOWN/
Troubleshooting

CLOCK switch as desired

Appendix

© American Time 41
 Introduction Appendix E: Optional Code Blue Function Wi-Fi Installation Manual

NOTE: The ATSTCS panel is required for Code Blue function.

Description
The Code Blue feature provides an override which forces the clock into a special count up elapsed time mode.
No matter which of the three normal functions is being displayed, Code Blue input will cause the unit to begin
Specifications

counting elapsed time from 00:00:00. All other functions of the unit continue to operate in the background during
a Code Blue.
Operation
Code Blue Pinout
A Code Blue is initiated by applying a signal ranging from 12vac/vdc to 30vac/
vdc to the K2+ and K2- terminals. See the sample pinout for more detail.
Installation

The Code Blue timer is the highest priority function of the clock/timer while in
the run mode. No matter which of the 3 normal functions is being displayed,
the Code Blue input will cause the clock to begin counting up elapsed time
from 00:00:00.
The Code Blue timer can be stopped and the time held for viewing by pressing
the START/STOP button on the ATSTCS switch panel. The Code Blue timer
cannot be restarted from the switch panel.
Operation
Button

To reset the clock back to normal operation, the RUN/SET switch must be set
2
to the SET position momentarily and then returned to the RUN position. 1
K2+
All other functions of the clock continue to operate in the background during K2-
a Code Blue. Time of day and time corrections from the network will not be
affected. The standard count up timer and the count down timer will continue
Configuration

as well. However, if one of these timers is switched on for display when a Code
Blue occurs, that particular timer will be reset when the clock is reset back to normal operation.

12VAC/DC TO 30VAC/DC
POWER ON
NORMALLY-OPEN
SWITCHED CIRCUIT
Homing Clock

S8
S7
S6
S5
S4
S3
S2
S1
SUPPLIED FROM CODE BLUE
UNIT.

CODE BLUE
ORANGE

YELLOW
BROWN
VIOLET
BLACK

GREY

BLUE

UNIT
RED
Firmware

–
DOWN
CLOCK
Update

UP

+
PIEZO RESET
CODE BLUE BUZZER ENTER
SET
(supplied by others)
RUN
Factory Defaults
Restore

START/STOP
INCREMENT

ATSTCS Panel
Troubleshooting
Appendix

42 © American Time
 Wi-Fi Installation Manual Appendix E: Optional Code Blue Function

Introduction
The ATSTCS must be in the RUN mode for Code Blue to override.
The 12vac/vdc to 30vac/vdc signal that starts the Code Blue timer originates from equipment external to the Digital
Clock/Timer. The external equipment usually employs a switch device (i.e., a relay contact) to apply this signal. That
switching device is often referred to as the Code Blue contact.

Specifications
The Code Blue contact does not have to open before resetting the Digital Clock/Timer back to normal operation, but
must be opened before another Code Blue can occur. The transition from no voltage to applied voltage (across the
K2+ and K2- terminals) initiates a Code Blue.

If the Code Blue contact opens and closes again before the Digital Clock/Timer is reset back to normal operation, the
Code Blue timer will start over from 00:00:00.

Installation
If a power failure occurs during any Code Blue event, the Code Blue timer will start over from 00:00:00.

System Maintenance

Operation
The Digital Clock/Timer and ATSTCS Control Station have been manufactured for years of dependable, reliable

Button
use. However, to assure the reliability of this product, it is recommended that the Digital Clock/Timer be tested at
least every six (6) months with the Control Station and Code Blue contact for operation in accordance with wiring
configurations used.

Configuration
Homing Clock
Firmware
Update
Factory Defaults
Restore
Appendix Troubleshooting

© American Time 43