2026 FWC Hosting Requirements - Initial Version FINAL

Download as pdf or txt
Download as pdf or txt
You are on page 1of 250

2026 FWC HOSTING

REQUIREMENTS
INITIAL VERSION
2026 FWC HOSTING REQUIREMENTS
2026 FWC HOSTING
REQUIREMENTS
INITIAL VERSION
2 Contents

TABLE OF CONTENT
A. LEGAL DISCLAIMER 7 C.5. OTHER PARTIES 23
Purpose of this section 8 C.5.1. Commercial Affiliate 23
2026 FWC Hosting Requirements content 8 C.5.2. Constituent group 23
Contractual basis 8 C.5.3. General public 23
Description of content in the 2026 FWC Hosting C.5.4. Host broadcaster 24
Requirements 9 C.5.5. Licensee 24
General Legal nature 9 C.5.6. Media Rights Licensee 24
Legal nature in view of Hosting Agreement 10 C.5.7. Residents 24
Government Guarantees 10 C.5.8. Service provider 24
Non-Delivery of Requirement 10 C.5.9. Site owner 24
Initial version of 2026 FWC Hosting Requirements 11 C.5.10. VIPs & VVIPs 25
Final version of 2026 FWC Hosting Requirements 12 C.5.11. Volunteers 25
Stadium Agreements 12 D. GOVERNANCE MODEL /TOURNAMENT
Training Site Agreement 13 ORGANISATION 26
Host City Agreement 13 D.1. INTRODUCTION 27
B. OVERALL COMPETITION D.2. FIFA TOURNAMENT GOVERNANCE
VISION & STRATEGY 14 MODEL 28
B.1. FIFA’S VISION 15 D.2.1.1. Principles 28
B.2. COMPETITION FORMAT AND MATCH D.2.2. Standard forums 29
SCHEDULE 16 D.2.3. Member Association responsibilities 30
B.3. HOST COUNTRY’S VISION 17 D.3. GOVERNMENT & HOST
C. COMPETITION STAKEHOLDERS 18 CITY RELATIONS 31
C.1. INTRODUCTION 19 D.4. PROJECT & KNOWLEDGE
C.2. FIFA 20 MANAGEMENT 32
C.2.1. FIFA 20 D.4.1. Project management 32
C.2.2. 2026 FWC Entity 20 D.4.2. Knowledge management 32
C.3. MEMBER ASSOCIATION 21 D.5. WORKFORCE MANAGEMENT 33
C.4. CONTRACTUAL PARTNERS D.5.1. Member Association responsibilities 33
AND PARTIES 22 D.6. FINANCE 34
C.4.1. Host Country 22 D.7. LEGAL FRAMEWORK 35
C.4.2. Government 22 D.7.1. Hosting Documents 35
C.4.3. National authorities 22 D.7.2. FIFA as Third Party Beneficiary 35
C.4.4. Host City Authority 22 D.7.3. Government Support Documents 35
C.4.5. Stadium Authority/Training Site Authority 22 D.8. COMMERCIAL 37
C.4.6. Hotel Authority 22 D.9. COMMUNICATIONS 38
C.4.7. Airport Authority 22 D.10. COMPLIANCE 39
Contents 3

D.10.1. Compliance programme 39 and referees’ accommodation 62


D.10.2. Compliance and ethics officer 39 E.4.4. Competition-related event accommodation 63
D.11. SUSTAINABILITY 40 E.4.4.1. FIFA draw hotels 63
E. GENERAL AND NON-STADIUM E.4.4.2. FIFA Congress hotels 63
HOSTING REQUIREMENTS 46 E.5. CATERING 64
E.1. INTRODUCTION 47 E.6. CLEANING AND WASTE
E.1.1. FIFA Competition Sites and services 47 MANAGEMENT 65
E.1.2. Exclusive-Use Periods 49 E.7. FIFA FAN FEST 66
E.2. GENERAL REQUIREMENTS 50 E.8. GENERAL MOBILITY AND EVENT
E.2.1. Access & egress principles 50 TRANSPORT 68
E.2.2. Facility management 50 E.8.1. General mobility 68
E.2.2.1. Technical personnel/services 51 E.8.1.1. Mobility strategy 68
E.2.2.2. Venue inspection tours 51 E.8.1.2. Airports and air traffic 68
E.2.2.3. Working site visits 51 E.8.1.3. Arrival at/departure from host country 70
E.2.3. Health and safety 52 E.8.1.4. Mobility between Host Cities 70
E.2.4. Infrastructure deliverables 52 E.8.1.5. Mobility within the Host City 72
E.2.4.1. General requirements 55 E.8.1.6. Last mile 73
E.2.4.2. Setting up and dismantling 52 E.8.1.7. Site-specific mobility 74
E.2.4.3. Handover and handback 53 E.8.1.8. Parking 75
E.2.4.4. Security measures 53 E.8.2. Event transport 75
E.2.4.5. Permanent and overlay infrastructure 53 E.8.2.1. Site-specific event transport infrastructure 76
E.2.5. Language 53 E.8.2.2. Host City event transport sites 77
E.2.6. Permits and approvals 54 E.8.2.3. Vehicle access and parking permit system 77
E.2.7. Subcontracting 54 E.9. GUEST MANAGEMENT 78
E.2.8. Testing 54 E.10. TV AND MEDIA OPERATIONS 79
E.3. ACCESS MANAGEMENT 55 E.10.1. International Broadcast Centre 79
E.3.1. Infrastructure 55 E.10.1.1. IBC indoor space 80
E.3.2. Data protection 55 E.10.1.2. IBC outdoor space 81
E.3.3. Background checks 55 E.10.2. Outside presentation studios 81
E.4. ACCOMMODATION 56 E.11. INFORMATION AND COMMUNICATION
E.4.1. Accommodation analysis 56 TECHNOLOGIES 82
E.4.1.1. Market capacity 56 E.11.1. Applications 82
E.4.1.2. Hotel classification and price level 58 E.11.2. End-user equipment 83
E.4.1.3. Hotel/room allocation and segregation policy 59 E.11.3. Broadcasting telecommunications 83
E.4.2. FIFA constituent groups’ accommodation 60 E.11.4. ICT services 84
E.4.3. Participating Member Association’ E.11.4.1. Wide Area Network 84
4 Contents

E.11.4.2. Local Area Network 87 E.15.3. Medical services operations 103


E.11.4.3. Basic services 87 E.15.4. Ambulances 103
E.11.4.4. Mobile telephony and data 88 E.15.4.1. Designated FIFA Competition hospitals 103
E.11.4.5. Central systems and services 88 E.16. SAFETY AND SECURITY 104
E.11.4.6. IT security 89 E.16.1. Safety and security concept 104
E.11.4.7. Telecommunications rate card services 89 E.16.2. Security operations 104
E.11.4.8. Venue communications 89 E.16.3. Security perimeters and access points 105
E.11.5. ICT support infrastructure 89 E.16.4. Site security infrastructure 106
E.11.5.1. General ICT infrastructure 90 E.17. DRESSING AND SIGNAGE 107
E.11.5.2. Technical areas 90 E.17.1. Dressing 107
E.11.5.3. ICT support locations 93 E.17.1.1. Host City dressing programme 107
E.11.6. Other ICT support considerations 93 E.17.1.2. Outdoor media space 110
E.12. GENERAL AND EVENT LOGISTICS 94 E.17.1.3. Protocol routes 110
E.12.1. Customs and freight forwarding, E.17.1.4. City beautification 110
distribution 94 E.17.1.5. Competition and Competition-related
E.12.2. Venue logistics 95 Event Site dressing 111
E.13. MAPS & DRAWINGS 96 E.17.2. Signage 111
E.13.1. Maps & drawings categories 96 E.17.2.1. Public signage 111
E.13.2. Maps & Drawings standards 96 E.17.2.2. Site signage 111
E.13.2.1. Raw data requirements 97 E.18. COMPETITION-RELATED EVENTS 112
E.13.2.2. Base maps production 97 E.18.1. Draws 113
E.13.2.3. Contents and formatting standards 98 E.18.1.1. Draw organisational requirements 113
E.13.3. CAD standards 98 E.18.1.2. Draw Site 114
E.14. MARKETING RIGHTS DELIVERY 99 E.18.2. FIFA Congress 117
E.14.1. Competition Marks 99 E.18.3. Team Workshops/Seminars 117
E.14.1.1. Additional marks 99 E.18.3.1. Team Workshop Site 118
E.14.2. Digital platforms 100 E.19. SPECTATOR SERVICES 119
E.14.3. FIFA World Cup promotional events 100 E.20. TEAM SERVICES 120
E.14.3.1. General promotional events 100 E.20.1. Team delegation inspections 120
E.14.3.2. Public launch of Competition Marks 100 E.21. TECHNICAL SERVICES 121
E.14.3.3. FIFA/member association E.21.1. Power 121
promotional events 101 E.21.1.1. Energy sources 121
E.14.3.4. Host City poster/logo launch event 101 E.21.1.2. Types of distribution 122
E.14.4. Giveaway items distribution 101 E.21.1.3. Broadcast power (BTP & BDP) 122
E.14.5. Commercial Display Areas (Fan Zones) 101 E.21.1.4. Non-broadcast power 123
E.14.6. Brand protection operations 101 E.21.2. Heating, ventilation and air conditioning 125
E.15. MEDICAL SERVICES 102 E.21.3. Cabling 125
E.15.1. Public medical services 102 E.21.4. Sanitary facilities 126
E.15.2. Medical services strategy 102 E.21.5. Freshwater/wastewater 126
Contents 5

E.21.6. Lighting 126 F.4. CLEANING AND WASTE


E.22. TICKETING 127 MANAGEMENT 157
E.22.1. Ticketing policy 127 F.5. COMPETITION 158
E.22.2. Ticketing operations 127 F.5.1. Pitch 158
E.22.3. Domestic sales support 128 F.5.1.1. Pitch area 158
E.22.4. Ticketing infrastructure 129 F.5.1.2. Pitch specifications 160
E.23. TRAINING SITES 131 F.5.1.3. Pitch equipment 161
E.23.1. Training Site infrastructure 132 F.5.1.4. Players’ tunnel and pitch area access 162
E.23.2. Pitch maintenance 132 F.5.2. Advertising boards
E.24. VOLUNTEERS 134 (electronic and/or static) 162
E.24.1. Volunteer recruitment concept 134 F.5.3. Team and referees’ facilities 165
E.25. WORKFORCE INFRASTRUCTURE 135 F.5.3.1. Team dressing room areas 166
E.25.1. Offices 135 F.5.3.2. Referees’ area 167
E.25.2. FIFA headquarters 137 F.5.4. Doping Control and Medical Services 167
F. STADIUM-RELATED HOSTING F.5.5. Football technology 169
REQUIREMENTS 138 F.5.5.1. Goal-line technology 169
F.1. INTRODUCTION 139 F.6. EVENT TRANSPORT AND MOBILITY 170
F.1.1. FIFA World Cup Stadium 139 F.6.1. Parking and load zones 170
F.1.2. Legacy first 140 F.6.1.1. Overview of FIFA parking requirements 171
F.1.3. General timelines and F.6.1.2. General spectators’ parking 173
Exclusive-Use Period 141 F.6.2. Emergency vehicles 176
F.1.4. Financial cost proposal 143 F.6.3. Public transport 176
F.2. GENERAL STADIUM PRINCIPLES 144 F.6.4. Other transport-related infrastructure 178
F.2.1. Planning guidelines for new Stadium F.7. GUEST MANAGEMENT
constructions or major renovation 144 AND HOSPITALITY 179
F.2.1.1. Location within the city 144 F.7.1. Guest Management 179
F.2.1.2. Stadium orientation 145 F.7.1.1. VVIP Seats and Lounges 179
F.2.1.3. Stadium capacity 146 F.7.1.2. VIP Seats and Lounges 181
F.2.1.4. Seating standards/accessible seats 148 F.7.2. Hospitality 184
F.2.1.5. Sightlines 150 F.7.2.1. Indoor hospitality facilities 185
F.2.1.6. Electronic Access Control 151 F.7.2.2. Outdoor hospitality facilities 187
F.2.1.7. Accessibility 152 F.8. ICT – INFORMATION AND
F.2.1.8. Concourses 154 COMMUNICATION TECHNOLOGY 189
F.2.1.9. Stadium roof 154 F.8.1. Telecommunications and mobile services 189
F.2.1.10. Stadium-specific map and drawing F.8.2. Media and broadcast needs
requirements 155 and rate card services 190
F.2.1.11. Sustainability 155 F.8.3. Common Area Television (CATV) 191
F.3. ACCREDITATION 156 F.8.4. Frequency control 192
F.3.1. Accreditation Centre 156 F.8.5. Wide Area Network infrastructure 193
6 Contents

F.8.6. Technical areas 193 F.15.2. Heating, ventilation and air


F.8.7. ICT technology compound 194 conditioning 214
F.8.8. Other ICT infrastructure 194 F.15.3. Info and fan entertainment 215
F.10. LOGISTICS 195 F.15.3.1. Giant video screens 215
F.11. MARKETING RIGHTS DELIVERY 197 F.15.3.2. Public address system 216
F.11.1. Signage and dressing 197 F.15.4. Lighting 217
F.11.2. Commercial Display Areas (Fan Zone) 198 F.15.4.1. General lighting 217
F.11.3. Youth programme 198 F.15.4.2. Floodlighting 218
F.12. MEDICAL SERVICES 199 F.15.5. Pitch maintenance 219
F.13. SAFETY AND SECURITY 200 F.15.6. Power 219
F.13.1. Closed-circuit television 200 F.15.6.1. Broadcast technical power 219
F.13.2. Evacuation/emergency 201 F.15.6.2. Broadcast domestic power 220
F.13.3. Fire safety 201 F.15.6.3. Stadium domestic power 222
F.13.4. Guarding 201 F.15.7. Sanitary facilities 226
F.13.5. Pitch 202 F.15.8. Freshwater/wastewater 227
F.13.6. Stadium perimeters/access and control 202 F.15.9. Vertical connections/lifts and escalators 228
F.13.6.1. Traffic preliminary and traffic-free zones 202 F.15.10. ATMs 228
F.13.6.2. Controlled area/commercial F.16. TICKETING 229
restriction area 203 F.16.1. Stadium ticketing infrastructure 229
F.13.6.3. Outer Stadium Perimeter 203 F.17. TV AND MEDIA OPERATIONS 231
F.13.6.4. Inner Stadium Perimeter 203 F.17.1. Media operations 231
F.13.7. Stewarding 204 F.17.1.1. Media tribune 231
F.13.8. Venue Operation Centre 205 F.17.1.2. Stadium Media Centre 233
F.13.9. Cash in transit/cash handling 206 F.17.1.3. Mixed zone 238
F.13.10. Other security-related infrastructure 206 F.17.1.4. Press Conference Room 238
F.14. SPECTATOR SERVICES 207 F.17.1.5. Pitch photographers 239
F.14.1. General spectators 207 F.17.2. TV operations 239
F.14.2. Public catering 207 F.17.2.1. Broadcast Compound 239
F.14.3. Merchandising/on-Site retail concessions 208 F.17.2.2. Commentary control room 244
F.15. TECHNICAL SERVICES 209 F.17.2.3. Presentation studios 242
F.15.1. Cabling 209 F.17.2.4. Announcer positions 242
F.15.1.1. Cabling, cable pathway equipment F.17.2.5. Pitchside presentation positions 243
and event broadcast & ICT cabling 209 F.17.2.6. Interview positions 246
F.15.1.2. Broadcast/TV 210 F.17.2.7. Broadcast installations 244
F.15.1.3. Stadium ICT cabling 211 F.18. VOLUNTEERS 246
F.15.1.4. Power cabling 213 F.18.1. Volunteer Centres 246
F.15.1.5. Other 213 F.19. WORKFORCE INFRASTRUCTURE 247
Legal Disclaimer 7

A. LEGAL DISCLAIMER
8 Legal Disclaimer

Purpose of this section


This section outlines the objectives and the legal nature of the 2026 FWC Hosting Requirements and how these
are integrated within FIFA’s hierarchy of management tools, contracts and documents.

2026 FWC Hosting Requirements content


The 2026 FWC Hosting Requirements lists the requirements to be complied with by the Member Association,
the Host City Authorities, the Stadium Authorities, the Airport Authorities and the Training Site Authorities in
connection with the preparation, hosting and staging of the Competition with:

• detailed descriptions, quality standards, specifications and modifications of the Hosting Obligations
• further obligations and requirements of the Member Association as well as roles and responsibilities of the
involved parties
• further detailed specifications in relation to the Hosting Obligations and the operational and functional
areas as issued by FIFA

Contractual basis
FIFA has appointed the Member Association to co-organise together with FIFA the Competition in the Host
Country pursuant to the Hosting Agreement which sets out, in particular, the organisational and corporate
structure as well as the split of responsibilities between FIFA and the Member Association.

The Hosting Agreement contains Hosting Obligations to be fulfilled by the Member Association with regard to all
tasks, activities and sub-projects that are to be delivered by the Member Association as co-organiser together with
FIFA in connection with the preparation, hosting and staging of the Competition. It is agreed and acknowledged that:

a) the Hosting Obligations are based on the international technological, commercial or infrastructural
standards existing at the time of the Bidding Process and some of the Hosting Obligations may only be
determined and/or specified by FIFA at a later stage;

b) the Hosting Obligations are based on the envisaged operational set-up and the allocation of roles and
responsibilities of FIFA, the 2026 FWC Entity, the 2026 FWC Subsidiaries (if applicable), the Member
Association and other involved parties at the time of the Bidding Process and such operational set-up and/
or the allocation of roles and responsibilities may be modified by FIFA at a later stage; and

c) the Hosting Agreement does not contain a complete, detailed and final list of Hosting Obligations and not
necessarily the final operational set-up and allocation of roles and responsibilities.

Taking this into account, throughout the term of the Hosting Agreement, FIFA is likely to make specifications,
modifications, reductions or enhancements of the Hosting Obligations, determine new, additional Hosting
Obligations and make modifications of the operational set-up and/or the allocation of roles and responsibilities.
Legal Disclaimer 9

Description of content in the 2026 FWC Hosting Requirements


The 2026 FWC Hosting Requirements may consist of:

a) descriptions of Hosting Obligations, in which case the 2026 FWC Hosting Requirements shall list and refer
to such requirements;

b) specifications of Hosting Obligations, in which case the 2026 FWC Hosting Requirements shall provide
further details and specifications of such requirements;

For instance, the Hosting Agreement often makes reference that a certain obligation shall be delivered
“pursuant to”, “in accordance with”, “as specified in”, “as set out in” or “as defined in” the 2026 FWC
Hosting Requirements. In such case, further details and specifications of such obligation shall be contained
in the 2026 FWC Hosting Requirements;

c) modifications, reductions or enhancements of Hosting Obligations, in which case such modifications,


reductions or enhancements are communicated by FIFA to the Member Association via the 2026 FWC
Hosting Requirements;

d) new, additional Hosting Obligations not contained in the Hosting Agreement, in which case such new,
additional Hosting Obligations are communicated by FIFA to the Member Association via the 2026
FWC Hosting Requirements. For any such new Hosting Obligations contained in the 2026 FWC Hosting
Requirements; and

e) modifications of the operational set-up and/or the allocation of roles and responsibilities of FIFA, the
Member Association and other involved parties, in which case such modifications of the operational set-
up and/or the allocation of roles and responsibilities are communicated by FIFA to the Member Association
via the 2026 FWC Hosting Requirements. For any such modifications of the operational set-up and/or the
allocation of roles and responsibilities.

General Legal nature


The 2026 FWC Hosting Requirements shall form an integral part of the Hosting Agreement, the Stadium
Agreements, the Training Site Agreements, the Airport Agreements and the Host City Agreements. Any
requirements contained in the 2026 FWC Hosting Requirements (i.e. existing requirements, changed
requirements, new (additional) requirements, modified roles and responsibilities and any details and further
information related thereto) represent fully legally-binding requirements for the Member Association, the
Stadium Authorities, the Training Site Authorities and the Airport Authorities.

Each party concerned by the Hosting Requirements (such as the Member Association, the Stadium Authorities,
Host Cities, Training Site Authorities and Airport Authorities) shall bear any and all costs incurred by them in
relation to the fulfillment of the obligations under the respective agreement and the Hosting Requirements
10 Legal Disclaimer

pursuant to such terms contained in the respective agreement. In the event that the allocation of responsibility
to bear the costs for a certain obligation set out in detail in the Hosting Requirements is not finally and
clearly defined and/or reflected in the Hosting Requirements, FIFA, at its sole discretion, may determine cost
responsibility in relation to such obligation. Each party concerned by the Hosting Requirements accepts FIFA’s
decision on such cost responsibility as final and binding.

Legal nature in view of Hosting Agreement


Principally, any and all of the terms and conditions of the Hosting Agreement, are neither superseded nor
replaced by the 2026 FWC Hosting Requirements but remain in full force and legally binding. However,
in such cases where the content of a requirement or other provision of the Hosting Agreement has been
modified, reduced or enhanced by, or otherwise been defined and communicated by, the 2026 FWC Hosting
Requirements, the requirement or other provision shall be delivered by the Member Association in such
manner described and required in the 2026 FWC Hosting Requirements. In case of any doubt as to whether a
requirement or provision has been modified, reduced or enhanced, FIFA shall have the sole right to decide on
this matter and will confirm its decision in writing upon request. The same applies for new, additional Hosting
Obligations not contained in the Hosting Agreement and modifications of the operational set-up and/or the
allocation of roles and responsibilities of FIFA, the Member Association and other involved parties.

Government Guarantees
The provisions in the 2026 FWC Hosting Requirements shall by no means limit the Government’s obligations
towards FIFA under any Government Guarantee (including any amendments or annexes to a Government
Guarantee or any other contractual documents entered into between the parties in connection with a
Government Guarantee). Regardless of anything in the 2026 FWC Hosting Requirements, the Government shall
be obliged to fulfil any of its obligations as set out in any of the Government Guarantees.

Non-Delivery of Requirement
In the event that FIFA considers the Member Association, a Stadium Authority, a Host City Authority or any other
relevant legal entity being responsible for the delivery of a requirement, to not fully or partially complying with
any of its obligations and to not properly delivering a requirement, FIFA may itself assume, and/or appoint, at
any third party to assume, at any time, full or partial control and responsibility for any such requirement. In such
case, the Member Association, the Stadium Authority, the Host City Authority or any other relevant legal entity
being responsible for the delivery of the relevant requirement has the obligation to:

(i) accept FIFA´s decision to assume, and/or to appoint any third party to assume, full or partial control and
responsibility for any such requirement;

(ii) to fully indemnify FIFA and/or such third party from and against all damages, costs and/or expenses
reasonably incurred by FIFA and/or such third party in the delivery of the assumed requirement; and
Legal Disclaimer 11

(iii) take all steps necessary or requested by FIFA to assist FIFA, or the third party appointed by FIFA, in
the performance of the delivery of the assumed requirement by, for example, providing all relevant
information or material

Initial version of 2026 FWC Hosting Requirements


During the Bidding Process, FIFA provided to the Member Association separately from the Hosting Agreement
the initial version of the 2026 FWC Hosting Requirements. Such initial version is based on the international
technological, commercial or infrastructural standards existing at the time of the Bidding Process. It was agreed
and acknowledged that:

(i) the Member Association has/have received and read the initial version of the 2026 FWC Hosting
Requirements and have thereby taken full note of, and accepted, the descriptions and specifications of
the Hosting Obligations; and

(ii) the requirements and obligations contained in the initial version of the 2026 FWC Hosting Requirements
establish the minimum level of Hosting Obligations for the Competition.

In addition to the initial version of the 2026 FWC Hosting Requirements, FIFA may, from time to time, provide
the Member Association with further detailed specifications in relation to the Hosting Obligations for the
Competition as well as the operational and functional areas in general. Such detailed specifications shall form an
integral part of the initial version of the 2026 FWC Hosting Requirements.

It was agreed and acknowledged that:

(i) the initial version of the 2026 FWC Hosting Requirements provided by FIFA, including the additional
detailed specifications, shall not constitute a precedent for the Hosting Obligations reflected in the final
version of the 2026 FWC Hosting Requirements;

(ii) the final version of the 2026 FWC Hosting Requirements may differ from the initial version of the
2026 FWC Hosting Requirements, including the additional detailed specifications, in its content, form
and/or structure and may, in particular, contain different specifications, modifications, reductions or
enhancements of any Hosting Obligations as well as new, additional Hosting Obligations as well as
modifications of the operational set-up and/or the allocation of roles and responsibilities; and

(iii) FIFA shall by no means be restricted in any manner to determine in the final version of the 2026 FWC
Hosting Requirements different, adapted, changed, modified or additional specifications, modifications,
reductions or enhancements of any Hosting Obligations as well as new, additional Hosting Obligations as
well as modifications of the operational set-up and/or the allocation of roles and responsibilities.
12 Legal Disclaimer

Final version of 2026 FWC Hosting Requirements


The final version of the 2026 FWC Hosting Requirements will be issued by FIFA by 30 June 2023.

It was agreed and acknowledged that the requirements and obligations contained in the final version of the
2026 FWC Hosting Requirements establish the further revised (i.e. modified, reduced or enhanced) and final
level of Hosting Obligations for the Competition.

In addition to the final version of the 2026 FWC Hosting Requirements, FIFA may, from time to time, provide
the Member Association with further detailed specifications in relation to the Hosting Obligations for the
Competition as well as the operational and functional areas in general. Such detailed specifications shall form an
integral part of the final version of the 2026 FWC Hosting Requirements.

Stadium Agreements
FIFA will select Stadiums in which case the Stadium Authority will enter into a Stadium Agreement with the
respective Member Association where the Stadium is located.

All terms and conditions set out above in relation to the Hosting Agreement and the Hosting Obligations of
the Member Association shall apply accordingly (without any restriction) to the Stadium Agreements and the
obligations of the respective Stadium Authority under such Stadium Agreements.

Principally, any and all the terms and conditions of the Stadium Agreements are neither superseded nor replaced
by the 2026 FWC Hosting Requirements but remain in full force and legally binding. However, in such cases
where the content of a requirement or other provision of the Stadium Agreements has been modified, reduced
or enhanced by, or otherwise been defined and communicated by, this the 2026 FWC Hosting Requirements, the
requirement or other provision shall be delivered by the respective Stadium Authority as described and required
in the 2026 FWC Hosting Requirements. In case of any doubt as to whether a requirement or provision has been
modified, reduced or enhanced, FIFA shall have the sole right to decide on this matter and FIFA shall confirm in
writing upon request. The same applies for new, additional obligations not contained in the Stadium Agreements
and modifications of the operational set-up and/or the allocation of roles and responsibilities of the Member
Association, the respective Stadium Authority, FIFA as third party beneficiary and other involved third parties.
Legal Disclaimer 13

Training Site Agreement


FIFA will select Training Sites in which case the Training Site Authority will enter into a Training Site Agreement
with the respective Member Association where the Training Site is located.

All terms and conditions set out above in relation to the Hosting Agreement and the Hosting Obligations of the
Member Association shall apply accordingly (without any restriction) to the Training Site Agreements and the
obligations of the respective Training Site Authority under such Training Site Agreements.

Principally, any and all the terms and conditions of the Training Site Agreements are neither superseded nor
replaced by the 2026 FWC Hosting Requirements but remain in full force and legally binding. However, in
such cases where the content of a requirement or other provision of the Training Site Agreements has been
modified, reduced or enhanced by, or otherwise been defined and communicated by, the 2026 FWC Hosting
Requirements, the requirement or other provision shall be delivered by the respective Training Site Authority
as described and required in the 2026 FWC Hosting Requirements. In case of any doubt as to whether a
requirement or provision has been modified, reduced or enhanced, FIFA shall have the sole right to decide on
this matter and FIFA shall confirm in writing upon request. The same applies for new, additional obligations not
contained in the Training Site Agreements and modifications of the operational set-up and/or the allocation of
roles and responsibilities of the Member Association, the respective Training Site Authority, FIFA as third party
beneficiary and other involved third parties.

Host City Agreement


FIFA will select a Host City in which case the Host City Authority will enter into a Host City Agreement with the
respective Member Association where the Host City is located.

All terms and conditions set out above in relation to the Hosting Agreement and the Hosting Obligations of
the Member Association shall apply accordingly (without any restriction) to the Host City Agreements and the
obligations of the respective Host City Authority under such Host City Agreements.

Principally, any and all the terms and conditions of the Host City Agreement are neither superseded nor replaced
by the 2026 FWC Hosting Requirements but remain in full force and legally binding. However, in such cases
where the content of a requirement or other provision of the Host City Agreements has been modified, reduced
or enhanced by, or otherwise been defined and communicated by, the 2026 FWC Hosting Requirements, the
requirement or other provision shall be delivered by the respective Host City Authority as described and required
in the 2026 FWC Hosting Requirements. In case of any doubt as to whether a requirement or provision has been
modified, reduced or enhanced, FIFA shall have the sole right to decide on this matter and FIFA shall confirm in
writing upon request. The same applies for new, additional obligations not contained in the Host City Agreements
and modifications of the operational set-up and/or the allocation of roles and responsibilities of the Member
Association, the respective Host City Authority, FIFA as third party beneficiary and other involved third parties.
14 Overall Competition Vision & Strategy

B. OVERALL COMPETITION
VISION & STRATEGY
Overall Competition Vision & Strategy 15

B.1. FIFA’S VISION


FIFA endeavours to organise a FIFA World Cup that exploits its full potential while at the same time balancing
social, environmental and economic considerations related to a FIFA World Cup. The organisation of the
Competition in the best possible conditions for the world’s elite football players and Teams to the excitement of
millions of football fans following the event inside and outside of the Host Country is at the core of FIFA’s vision.
16 Overall Competition Vision & Strategy

B.2. COMPETITION FORMAT AND MATCH SCHEDULE


The Competition format for the 2026 FIFA World Cup was unanimously approved by the FIFA Council on
10 January 2017.

The format consists of 2 stages: a group stage and a knockout stage. A brief explanation of the stages is set out
below:

• Group stage:
o 48 Teams are divided into 16 groups of 3 Teams each.
o Within each group, each Team plays each other once – 2 matches per Team.
o A total of 48 matches are played in the group stage.
• Knockout stage:
o The two Teams finishing first and second in each group advance to the knockout stage – 32 Teams in
total.
o Each round of the knockout stage will involve a single-leg knockout match. The rounds will proceed as
follows: round of 32; round of 16; quarter-finals; semi-finals; final.
o The two losers of the semi-finals will also play a single-leg match to determine the third-placed Team.
o A total of 32 matches are played in the knockout stage.

A visual representation of this format is set out below:

Group A: Group I:
A1 I1
A2 I2
A3 I3

Group B: Group J:
B1 J1
B2 J2
B3 J3

Group C: Group K:
C1 K1
C2 K2
C3 K3
3rd Place
Group D: Playoff Group L:
D1 L1
D2 2 matches 2 matches L2
D3 per team per team L3
Final
Group E: Top 2 teams Top 2 teams Group M:
E1 advance advance M1
E2 M2
E3 M3

Group F: Group N:
F1 N1
F2 N2
F3 N3

Group G: Round of 32 Round of 16 Quarter Finals Semi Finals FINAL Semi Finals Quarter Finals Round of 16 Round of 32 Group O:
G1 O1
G2 O2
G3 O3

Group H: Group P:
H1 P1
H2 P2
H3 P3
Overall Competition Vision & Strategy 17

B.3. HOST COUNTRY’S VISION


Every edition of the FIFA World Cup is unique – with its own characteristics, opportunities and challenges –
depending upon the selected Host Country. As such, the vision of the Host Country towards the hosting of the
Competition, together with the broad support of the main political actors and the general population, is imperative
to the overall success of the Competition.

To that end, as part of the Bidding Process, FIFA calls upon the bidding Member Association to develop (in
conjunction with the Government at national and Host City levels) an individualised and integrated hosting vision
and strategy together with associated objectives, with particular attention paid to legacy effects and related
objectives envisaged to be achieved by the Member Association and their respective Governments.

In parallel, as part of the Bidding Process, the Governments (at national and Host City levels) are required to
develop and submit to FIFA respective vision statements which outline their vision and strategy, which should be
aligned with the hosting vision and strategy of the Member Association.

Once appointed, the Member Association is required to submit to FIFA for approval a proposal for a detailed and
comprehensive Member Association Hosting Vision and Strategy, with periodic reporting on an annual basis on
the status of the implementation of its hosting vision and strategy as well as the Government vision statements,
including progress in achieving their related objectives.
18 Competition Stakeholders

C. COMPETITION STAKEHOLDERS
Competition Stakeholders 19

C.1. INTRODUCTION
As alluded to above, the FIFA World Cup is FIFA’s flagship event and the largest single-sport event in the world,
making it extremely important to FIFA and several other stakeholders.

A brief overview of the key stakeholders who are integral to the organisation of the FIFA World Cup is set out below.
20 Competition Stakeholders

C.2. FIFA

C.2.1. FIFA
FIFA is the world’s governing body for the sport of Association Football, which it promotes on a worldwide
basis through its development programmes, as well as by organising, supervising and promoting international
Association Football competitions and supporting and funding programmes that support social development
through football.

Relevantly, FIFA is the creator of the FIFA World Cup and has ultimate authority over the manner in which it is
staged and organised. It is also the sole owner of any and all commercial and other rights related to the FIFA
World Cup.

C.2.2. 2026 FWC Entity


For the purposes of organising the FIFA World Cup, FIFA will establish a subsidiary in the Host Country as the
central entity for the operational delivery of all tasks, activities and sub-projects in relation to the Tournament by
FIFA and the Member Association.

The legal form of the 2026 FWC Entity, its articles of association, its capitalisation, its ownership and shareholder
structure, its management, governance and organisational structure, and its place of business shall be
determined by FIFA at its sole discretion, subsequent to the appointment of the Member Association.

In the case of a co-hosting by more than one Member Association the 2026 FWC Entity may set up subsidiaries
or branch offices in the other Host Countries. For the purposes of this document any references to the 2026 FWC
Entity should be read as including any subsidiary or branch office in the context of a co-hosted FIFA World Cup.
Competition Stakeholders 21

C.3. MEMBER ASSOCIATION


The Member Association is the national governing body for the sport of Association Football in the Host Country
and is a member of FIFA and has been appointed to co-organise the FIFA World Cup with FIFA.

In the case of a co-hosting by more than one Member Association any references to Member Association in
these Hosting Requirements should be read as Member Associations and refers to all Member Associations
appointed to co-host the FIFA World Cup with FIFA.
22 Competition Stakeholders

C.4. CONTRACTUAL PARTNERS AND PARTIES

C.4.1. Host Country


This refers to the country where the appointed Member Association resides.

In the case of a co-hosting by more than one Member Association any references to Host Country should be
read as Host Countries and covers all countries where appointed Member Associations reside.

C.4.2. Government
This is the national Government of the Host Country - the Country of the Member Association organising the
Competition.

C.4.3. National authorities


These are all Government, police, customs, fire, medical, army and any other local, regional or national
authorities involved directly or indirectly in the staging and organisation of the Competition and the other
Competition-related Events.

C.4.4. Host City Authority


This is the government authority of any Host City – a city in which Matches will be staged.

C.4.5. Stadium Authority/Training Site Authority


This is the owner and/or operator of any Stadium or Training Site being used to host any Match or official
training session.

C.4.6. Hotel Authority


This is the owner and/or operator of any Hotel in the Host Country that has entered into a Hotel Agreement and
has been designated as an Official Hotel by FIFA.

C.4.7. Airport Authority


This is the owner and/or operator of airports that are used in connection with the Competition and has entered
into an Airport Agreement. This particularly relates to those Airports located in, or close to, the Host Cities.
Competition Stakeholders 23

C.5. OTHER PARTIES

C.5.1. Commercial Affiliate


Any entity which has been or will be granted any marketing, sponsorship, media, licensing or other commercial
rights in connection with FIFA and/or the Competition, including any FIFA Partners, FIFA World Cup Sponsors,
National or Regional Supporters.

FIFA Partner
Any entity to which FIFA grants or has granted the most comprehensive package of global sponsorship rights
and the highest level of commercial association with FIFA and the Competition.

FIFA World Cup Sponsor


Any entity to which FIFA grants or has granted the second most comprehensive package of global sponsorship
rights in relation to the Competition.

Regional Supporter
Any entity to which FIFA grants or has granted the third most comprehensive package of regional sponsorship
rights in relation to the FIFA World Cup and Competition-related Events, including the right to receive and/
or purchase Tickets. Such Regional Supporters may activate their commercial rights only within a prescribed
geographic territory established by FIFA.

National Supporter
Any entity whose principal place of business and principal operations are situated in the Host Country and which
is granted or will be granted a package of sponsorship rights less comprehensive than the packages of rights
granted to the FIFA Partners and FIFA World Cup Sponsors in relation to the Competition, such rights to be
exercisable only in the Host Country.

C.5.2. Constituent group


Any client, target and/or user group that receives services from a functional/project area in relation to the
Competition and/or Competition-related Events.

C.5.3. General public


All individuals interested in the FIFA World Cup, irrespective whether these would hold general admission tickets
to one of the FIFA World Cup Matches. This may also include visitors of FIFA Fan Fests or any other Competition Site.
24 Competition Stakeholders

C.5.4. Host broadcaster


Any entity directly or indirectly appointed by FIFA to provide services in connection with the production of any
content and/or material being subject to the Media Rights in relation to all Matches, other Competition-related
Events and any other aspects of the Competition which FIFA deems relevant.

C.5.5. Licensee
Any entity, not otherwise a Commercial Affiliate, to which FIFA (or an appointee of FIFA) grants the right to
use Competition Marks on items of merchandise and in its marketing and advertising activities, but which is
not permitted to affix its own corporate or other brand or trademark to such items of merchandise, unless
specifically permitted by FIFA.

C.5.6. Media Rights Licensee


Any entity which acquires from FIFA, or from any entity appointed by FIFA, any Media Rights, including the right
to broadcast, stream and/or transmit, via any medium and by any means of transmission, the basic audio-visual
feed, any supplemental feed, audio feed or any other content and/or material that is subject to the Media Rights.

C.5.7. Residents
All individuals residing in the vicinity of the Stadiums, within the Host Cities or other Competition Sites in the
Host Country that may be impacted by the staging of the Competition.

Residents should be informed around the planning and hosting of the Competition as early as possible in order
to maximise their public support and the positive impact that the Competition aims to achieve.

C.5.8. Service provider


Any subcontractor with specialist and/or local expertise to provide the required infrastructure, installations and/or
services for the delivery of the FIFA World Cup and other Competition-related Events.

C.5.9. Site owner


The legal entity that owns a Site, with which FIFA and/or the Member Association should have entered into a
Site Agreement.
Competition Stakeholders 25

C.5.10. VIPs & VVIPs


Officially invited guests (by FIFA or the Member Association) who receive a VIP/VVIP Ticket and related services to
access the VIP/VVIP area of the VIP Tribune and/or official functions and/or Competition-related Events.

C.5.11. Volunteers
Individuals working for and on behalf of the Member Association on a free-of-charge basis (except for receiving
compensation for expenses), in certain supporting functions in relation to the Competition.
26 Governance Model/Tournament Organisation

D. GOVERNANCE MODEL/
TOURNAMENT ORGANISATION
Governance Model/Tournament Organisation 27

D.1. INTRODUCTION
To ensure the successful delivery of the FIFA World Cup, all stakeholders need to be aligned with and working
towards the same goal. This chapter will outline the general expectations regarding the governance model that
will be implemented for the FIFA World Cup as well as the overriding principles that will govern the tournament
organisation.
28 Governance Model/Tournament Organisation

D.2. FIFA TOURNAMENT GOVERNANCE MODEL


The FIFA World Cup is FIFA’s flagship Competition and is a highly complex undertaking involving many different
stakeholders. In order to deliver the FIFA World Cup successfully and to the highest standards attainable, it is
very important that the FIFA World Cup be managed professionally. A strong, clear and aligned governance
framework is essential to ensure the successful delivery of the FIFA World Cup.

D.2.1.1. Principles
While the specific governance model implemented for each edition of the FIFA World Cup needs to be unique to
the specific situation of the country/countries, there are some clear guiding principles that should be consistent
across all editions.

Completeness
It is essential that the governance model covers the relationships between the following key stakeholders:

• FIFA
• 2026 FWC Entity
• Member Association
• Government(s)
• Host Cities
• Stadium Authorities
• Training Site Authorities
• Airport Authorities

Efficiency
Given the complex nature of the FIFA World Cup and the many different stakeholders implicated, it is important
that the governance model developed is as simple as possible. This is particularly important with regard to
decision-making as once the Competition dates are set, it is a race against time to prepare for the opening
match.

The most important principle in this area is that each stakeholder should appoint a single individual who acts as
the main point of contact for all matters related to the FIFA World Cup.
Governance Model/Tournament Organisation 29

Clarity
Regardless of the governance model created, it can only work if all involved stakeholders understand their place
within it and their responsibilities as part of it.

FWC Steering Board

Government
FIFA
Hosting
Member Agreement
Association(s)
FIFA to maintain at least
majority % ownership

FIFA to maintain

Gvt. / Host / FIFA Operational Coordination Group at least majority


% ownership

Host Cities
MA
Stadiums Operations
Obligations
Training Sites Oversight / Co-ordination

Local Entities 2026 FWC Entity


Entity wholly financed by FIFA

Top-level representation of expected governance model

D.2.2. Standard forums


Internal FIFA forums
As FIFA has ownership of the Competition and overall decision-making power, FIFA’s standard decision-making
bodies will be involved in the governance model. This includes but is not limited to:

• FIFA Council
• Organising Committee for FIFA Competitions

FIFA World Cup Advisory Board


To ensure a consistent vision and strategy it is expected that an advisory board would be set up including
representatives from FIFA, the Member Association, the host Government(s) and possibly Host Cities. This
advisory board is constituted to provide a forum for the key stakeholders to meet and discuss strategic matters
regarding the organisation of the Competition.

The exact composition of this board would be decided as part of the development of the governance model.
30 Governance Model/Tournament Organisation

FIFA World Cup Operational Forum


Whereas the steering committee described above is a strategic and coordinative forum, it is also important that
there is a body involving FIFA, the Member Association, Government(s) and Host Cities that should discuss the
operational integration of the Competition: most importantly, how the crossover points between operations
delivered by the host country interact with the operations of the Competition run by FIFA.

It is expected that this forum will be more fluid than the steering board where only those relevant to the topic of
discussion are invited to ensure the required focus on the topic at hand.

2026 FWC Entity Board


This is the legal board of the event company constituted within the host country. The composition and role of
this board will be determined by FIFA and may or may not include individuals from the Member Association
depending on the ownership structure of the 2026 FWC Entity. Regardless of the composition of the Board, FIFA
will retain full or at least majority voting rights on the board.

Additional Forums
While it is expected that these forums will be integrated into the governance model, it does not provide an
exhaustive list. It is expected that the Government and Host Cities will have a particular body responsible for the
coordination of all matters related to the FIFA World Cup. This becomes especially important in the context of
a co-hosted Competition, where there is an additional layer of complexity due to the required interaction and
integration between Host Countries and national Governments.

D.2.3. Member Association responsibilities


The Member Association’s responsibilities with regard to the governance of the FIFA World Cup are focused on
the management and integration of the stakeholders within the country and ensuring these parties deliver their
responsibilities. In the context of a co-hosting situation, the responsibilities also include ensuring the coordination
and integration between the stakeholders of the different Host Countries.
Governance Model/Tournament Organisation 31

D.3. GOVERNMENT & HOST CITY RELATIONS


The FIFA World Cup relies strongly on the support and delivery of public bodies within the Host Country. These
include, depending on the political structure within the country, national, regional or city Governments.

The Member Association’s role in this area is to act as the manager of these local stakeholders to ensure that:

• they understand their roles and responsibilities with regard to the FIFA World Cup
• they are monitored throughout the build-up to the FIFA World Cup
• each stakeholder delivers their responsibilities within the agreed deadlines and to the required standards
• FIFA are able to meet the relevant individuals in positions of responsibility to share information and
facilitate decision-making.

To this end, the Member Association should put in place a unit who are responsible for managing the day-to-day
relationship with the local stakeholders and acting as the liaison between FIFA and the local stakeholders.
32 Governance Model/Tournament Organisation

D.4. PROJECT & KNOWLEDGE MANAGEMENT


Successful project and knowledge management is essential to ensure the Competition is organised to the
highest possible standards.

D.4.1. Project management


Project management is the process by which FIFA organises and structures all of the work to be performed in the
context of delivering the FIFA World Cup. In the context of all of FIFA’s activities, each edition of the FIFA World
Cup is run as a programme which is then broken down into numerous projects, all contributing to the successful
delivery of the Competition.

FIFA will put in place project management policies and procedures that the Member Association will have to
adhere to, which includes the use of FIFA’s PMKT platform.

The Member Association will be required to support FIFA in the development of functional concepts and
operational plans as per the defined split of responsibilities within each functional area. This includes, but is not
limited to, the consolidated delivery of information from Government and Host Cities pertinent to the delivery of
their obligations within the relevant legal contracts.

D.4.2. Knowledge management


Knowledge management is the process by which FIFA ensures that information, documents and experiences are
captured and transferred, both within a single edition as well as between editions of the FIFA World Cup.

Knowledge management has a wide range of activities that form part of the overall concept which include:

• Photo, video and data capture – capturing photos for use in all FIFA World Cup documents, production of
videos and information capture.
• Observer Programmes – allowing future FIFA World Cup hosts to attend the current edition to facilitate
the transfer of knowledge about the Competitions and allow them to experience the event first-hand.
Governance Model/Tournament Organisation 33

D.5. WORKFORCE MANAGEMENT


To deliver the FIFA World Cup requires the involvement of a significant number of individuals. Due to the time-
limited nature of the Competition, many of these individuals are hired on fixed-term contracts from as little as a
few weeks up to a few years.

FIFA will be responsible for managing the workforce working for FIFA, as well as all employees hired locally
within the 2026 FWC Entity. This includes all individuals within the 2026 FWC Entity hired to fulfil the Member
Association’s responsibilities.

All employees hired within the 2026 FWC Entity will be required to adhere to the relevant HR policies and
procedures put in place for that entity by FIFA.

D.5.1. Member Association responsibilities


The Member Association are required to submit a staffing plan for the entire Competition cycle which will be
combined with FIFA’s staffing plan and used to manage the recruitment for the FIFA World Cup. The recruitment
process will be managed by FIFA: however, the Member Association will be responsible for selection of
individuals hired to fulfil Member Association responsibilities
34 Governance Model/Tournament Organisation

D.6. FINANCE
The overall financial approach to the FIFA World Cup is as follows:

Revenue
FIFA is the sole owner of all commercial rights related to the FIFA World Cup and will exploit these rights and
retain them centrally. These rights include, but are not limited to, TV and media rights, sponsorship, ticketing,
hospitality and licencing.

Costs
In principle, each party involved in the organisation of the FIFA World Cup is responsible for bearing the costs of
the fulfilment of their obligations.

• FIFA
o FIFA will bear all costs related to the fulfilment of their obligations related to the operations of the
FIFA World Cup. These costs may be borne by the FIFA parent company or the local 2026 FWC Entity
depending on the split of responsibilities between these bodies.
• Member Association
o All obligations of the Member Association with respect to the FIFA World Cup are to be fulfilled within
the local 2026 FWC Entity.
o The budget for these activities will be agreed between FIFA and the Member Association after
appointment based on the budget provided during the bid and the final agreed split of responsibilities.
o The Member Association are required to deliver these obligations within the financial policies and
procedures defined by FIFA to govern the operations of the local 2026 FWC Entity.
• Government/Host Cities
o Are responsible for all public infrastructure and services as well as all other costs related to the
fulfilment of their obligations and requirements within the respective legal agreements and/or
guarantees.
• Stadium/Training Site/Airport/Hotel Authorities
o Are responsible for all costs related to the fulfilment of their obligations as defined within the relevant
agreements.
Governance Model/Tournament Organisation 35

D.7. LEGAL FRAMEWORK

D.7.1. Hosting Documents


The legal framework for the Competition consists on the following contractual documents:

• The Hosting Agreement being the agreement to be entered into between FIFA and the Member
Association, which in unilaterally executed form as submitted to FIFA constitutes a binding and irrevocable
offer to FIFA containing the key rights and obligations of the Member Association to co-organise together
with FIFA the Competition;
• The Host City Agreements being the agreements to be entered into between FIFA, the respective Member
Association and a Host City Authority of a proposed Host City in the country of such Member Association,
containing all rights and obligations of FIFA, the respective Member Association and the Host City in
relation to the Competition;
• The Stadium Agreements being the agreements to be entered into between the respective Member
Association and the Stadium Authority of a Stadium in the country of such Member Association proposed
to be used for the Competition, containing all rights and obligations of the respective Member Association
and the Stadium Authority as well as FIFA as a third party beneficiary in relation to the Competition;
• The Training Site Agreements being the agreements to be entered into between the respective Member
Association and the Training Site Authority of a training site in the country of such Member Association
proposed to be used for the Competition, containing all rights and obligations of the respective Member
Association and the Training Site Authority as well as FIFA as a third party beneficiary in relation to the
Competition; and
• The Airport Agreements being the agreements to be entered into between the respective Member
Association and the Airport Authority of an Airport in the country of such Member Association proposed
to be used for the Competition, containing all rights and obligations of the respective Member Association
and the Airport Authority as well as FIFA as a third party beneficiary in relation to the Competition

D.7.2. FIFA as Third Party Beneficiary


Although not being a party to the Stadium Agreements, the Training Site Agreements and the Airport
Agreements, FIFA is a third party beneficiary under these agreements, This means that, in particular, FIFA may
itself assume, and/or appoint, any third party to assume, at any time, any rights and obligations in accordance
with the relevant agreement. FIFA has the ultimate and sole authority to exercise any rights resulting for FIFA
directly or as third party beneficiary and/or the respective Member Association from these agreements.

D.7.3. Government Support Documents


The Member Association shall ensure that the governmental support is provided in the Host Country. The
governmental support shall be documented in the following Government Support Documents which were to be
provided by the Member Association as part of its/their bid:
36 Governance Model/Tournament Organisation

• Government Declaration, being the declaration to be issued by the head of the highest national executive
governmental authority of the respective Host Country, demonstrating the respective Host Country’s
support for the Bid by the Member Association and for hosting and staging the Competition in the Host
Country;
• Government Guarantees, being the guarantees issued by the Head of State, the competent minister and/
or the head of the local, regional or national governmental authority in each of the Host Countries. The
following Government Guarantees were required to be submitted to FIFA:

Government Guarantee Number Subject Matter


1 Visa, Permits, Immigration, Check-In Procedures
2 Work Permits and Labour Law
3 Tax Exemptions and Foreign Exchange Undertakings
4 Safety and Security
5 Protection and Exploitation of Commercial Rights
6 Telecommunication and Information Technology
7 Waiver, Indemnification and other Legal Issues

• Government Legal Statement, being the declaration to be issued by the respective Government’s Minister
of Justice of the Host Country, containing in particular:
a) a high-level summary of the legal framework in the respective Host Country;
b) a confirmation on how the Governmental Support Documents will remain, subsequent to its issuance,
valid, fully legally binding and enforceable with respect to the Competition; and
c) a list of all special laws, regulations and ordinances which are to be enacted by the respective
Government and/or another competent local, regional or national governmental authority in the
respective Host Country; and
• Host City Declarations, being the declaration to be issued by the head of the Host City Authority,
demonstrating its support for the Bid and for staging Matches in the respective Host City.
Governance Model/Tournament Organisation 37

D.8. COMMERCIAL
FIFA owns all Commercial rights to all FIFA Competitions and related events (i.e. Draws), which includes but is
not limited to the marketing rights and media rights. FIFA markets and implements these rights centrally and
directly for all FIFA Competitions.

The Commercial concept of FIFA is based on product exclusivity whereby once a Commercial Affiliate has been
allocated within a specific product category, then further Commercial Affiliates may not be allocated in that
same category. Furthermore, only the FIFA Commercial Affiliates appointed for one or more FIFA Competitions
have the right of commercial association with FIFA and said FIFA Competition. A further key cornerstone to the
FIFA Commercial programme rests on the fact that no commercial third parties which are not FIFA Commercial
Affiliates have the right of association with FIFA of the FIFA Competition.

FIFA also sells and exploits all media rights for the FIFA Competitions including the appointment of Media Rights
Licensees on a global basis. FIFA directly manages the relationships with all Commercial Affiliates and all Media
Rights Licensees but will expect support from the Host Associations to ensure that all Commercial rights are
implemented and executed to highest standards.
38 Governance Model/Tournament Organisation

D.9. COMMUNICATIONS
The Member Association and the Host Country shall work in cooperation with FIFA to develop and implement a
comprehensive communications strategy. Its actions and objectives shall be presented in a long-term plan, which
includes a strong engagement campaign and meets the requirements set by FIFA.

For that purpose, the Member Association and the Host Country shall ensure that an experienced
communications unit is working in close coordination with its FIFA counterparts.

FIFA’s role in this process includes, among other responsibilities:

• providing guidance and feedback to strategic documents taking into consideration previous experiences
and medium/long-term goals
• providing media guidelines that identify the terms and conditions and the manner in which media entities
are permitted to use the FIFA World Cup mark;
• reviewing and approving the issuance of any public statement, as well as the organisation of any media
activity, by the Member Association and/or the Host Country;
• holding the sole and exclusive rights to create, host and operate, at its own costs, the official digital
platforms related to the Competition;
• developing the overall strategy and concept for all publications, whether print or electronic, issued in
relation to the Competition;
• providing guidelines to ensure the official Competition title is properly promoted and used in any
communications conducted by the Member Association.
Governance Model/Tournament Organisation 39

D.10. COMPLIANCE
To support the protection of the integrity of the preparation, hosting and staging of the Competition, FIFA will
implement a compliance programme in the 2026 FWC Entity and the 2026 FWC Subsidiaries and designate a
high-profile and reputable individual to act as local compliance and ethics officer. The Member Association has
the obligation to promote and drive ethical and compliant conduct throughout the preparation, hosting and
staging of the Competition within the Member Association and their related responsibilities and to fulfil duties
and responsibilities in close cooperation with the FIFA Compliance Division.

D.10.1. Compliance programme


The compliance programme ensures governance, transparency and integrity in all processes and operations
related to the Competition. FIFA will develop a compliance programme in the 2026 FWC Entity and the 2026
FWC Subsidiaries including monitoring activities, annual risk assessment, due diligence procedures, export
controls and trade sanctions programme as well as relevant policies including the investigation of potential
violations.

D.10.2. Compliance and ethics officer


The compliance and ethics officer will report to the FIFA Compliance Division and will be responsible for
implementing the compliance programme established by FIFA for the Competition. He or she ensures that the
2026 FWC Entity and the 2026 FWC Subsidiaries with respect to their activities in relation to the preparation,
hosting and staging of the Competition, including all FIFA Deliverables and MA Deliverables, fully comply with
the relevant compliance and ethics policies and procedures and generally recognised rules of good governance.
40 Governance Model/Tournament Organisation

D.11. SUSTAINABILITY
As stated in FIFA 2.0: The Vision for the Future, “stakeholders demand a more sophisticated worldview from…
FIFA, one that incorporates sustainability, human rights, inclusivity and financial performance, as well as an
understanding of economic inequality, its impacts on sports and sporting events…. As well, institutions must be
able to address issues that have not previously been part of their equation: the threat of terrorism, health and
wellness, workers’ rights and global warming, to name only a few”.

In essence, it is imperative for an international organisation in the 21st century, as increasingly demanded by
stakeholders, that FIFA becomes more sustainable, through ensuring that it acts in a socially responsible manner,
by causing less harm to the environment and by promoting economic development. In order for FIFA to become
more sustainable, the organisation needs to continually improve its management of social, environmental and
financial risks, obligations and opportunities including in relation to its flagship event, the event through which
FIFA produces its most significant impacts in all three areas.

FIFA is committed to organising the FIFA World Cup following sustainable event management principles and
respecting internationally recognised human rights. The Member Association, in relation to their Competition-
related activities, shall abide by the same standards as FIFA and support FIFA in its efforts to make this edition
the most sustainable FIFA World Cup in history.

Sustainable Event Management System


In setting up Sustainable Event Management Systems (SEMS) for FIFA World Cups, FIFA follows international
standards such as ISO 20121 on event sustainability management systems, the United Nations Guiding Principles on
Business and Human Rights (UNGP), AA1000 Stakeholder Engagement Standard, and the Global Reporting Initiative
sustainability reporting guidelines. FIFA expects the Member Association to follow the same standards and support
FIFA in the setting up and implementation of a Sustainable Event Management System for the FIFA World Cup.

The SEMS is a set of interrelated and interacting elements and processes needed to establish sustainability
objectives and continuously improve the sustainability of the Competition. The Sustainability Policy and Strategy
for the Competition form the basis of the SEMS. Other elements include the governance structure, an action
plan, continuous stakeholder engagement and performance tracking and reporting.

The Member Association shall collaborate with FIFA in the establishment and implementation of an SEMS and
provide content related to its activities as well as Host Country-specific information relevant to sustainability and
local stakeholders. Such information will be needed in the development of the following joint deliverables. The
Member Association also shall collaborate with FIFA in the integration of the Sustainability Policy in operations
and the implementation of the Sustainability Strategy and Action Plan.

• The 2026 FIFA World Cup Sustainability Policy


• The 2026 FIFA World Cup Sustainability Strategy
• The 2026 FIFA World Cup Sustainability Action Plan
• The 2026 FIFA World Cup Sustainability Report
Governance Model/Tournament Organisation 41

Human rights
FIFA is committed to respecting all internationally recognised human rights and to promoting the protection
of these rights in accordance with article 3 of the FIFA Statutes and FIFA’s Human Rights Policy. As part of that
effort, FIFA will take in-depth due diligence measures towards ensuring respect for human rights in all activities
related to the Competition and will provide for or cooperate in the provision of remedy where it has been
involved in adverse human rights impacts through its own activities.

FIFA requires the Member Association to support FIFA in all of its efforts towards ensuring respect for human
rights as they relate to the Competition, and to respect Internationally Recognised Human Rights in accordance
with the UNGP in all aspects of its own activities relating to the hosting and staging of the Competition,
including legacy and post-event related activities.

Furthermore, the Member Association are required to collaborate with FIFA in the development of a detailed
human rights strategy and implementation plan. Such strategy and implementation plan shall be in accordance
with the UNGP. Furthermore, it shall be based on and further develop the human rights strategy provided by
the Member Association to FIFA as part of its Bid as well as any further requests made by FIFA in relation thereto
(e.g. by way of a corrective action protocol developed by FIFA), and shall include the following elements:

1. A comprehensive report on the identification and assessment of any risks of adverse human rights
impacts in connection with the hosting and staging of the Competition with which FIFA or the host
Member Association may be involved either through their own activities or as a result of their business
relationships. Sources of risks of particular concern should be security, potential resettlement and eviction,
labour rights (including those of migrant workers), the rights of children, gender and other forms of
discrimination and freedom of expression and peaceful assembly.

Such report shall take into account how the national context, including the national legislation and legal
practice, may impede or enable FIFA or the Member Association to host and stage the Competition in a
manner that respects all Internationally Recognised Human Rights, especially in the areas where risks of
adverse human rights impacts have been identified. Such report shall take into account the findings of
the independent studies on such matter that was provided by the Member Association to FIFA during
the bidding process in relation to the Member Association’s initial proposal for a human rights strategy.
Furthermore, it shall draw on internal and/or independent external expertise on human rights and involve
consultations with potentially affected groups and other relevant stakeholders in accordance with the
AA1000 Stakeholder Engagement Standard.

2. Detailed information on how FIFA and the Member Association will:

o embed their commitment to respect all Internationally Recognised Human Rights in their operational
policies and procedures as well as seek to embed such commitment in the activities of entities with
whom they have business relationships;
42 Governance Model/Tournament Organisation

o implement an ongoing due diligence process to identify, prevent, mitigate and account for how they
address their impacts on human rights, including, amongst other things, how FIFA and the Member
Association will track and verify the effectiveness of measures taken to identify and address risks of
adverse human rights impacts throughout the hosting and staging of the Competition, including legacy
and post-event related activities, recognising that such risks may change over time;
o seek ways to respect and help protect the freedoms of human rights defenders and journalists in their
work to advance Internationally Recognised Human Rights in relation to the Competition;
o provide for and cooperate in appropriate and effective grievance mechanisms for individuals and
communities whose human rights may be impacted by FIFA and/or the Member Association’s own
activities in connection with the staging and hosting of the Competition, including legacy and post-
event related activities, and how they will ensure that these mechanisms fulfil the effectiveness criteria
set out in principle 31 of the UNGP;
o seek to ensure that appropriate and effective processes are in place to identify and respond to
allegations of human rights abuse by entities with whom they have business relationships in connection
with the staging and hosting of the Competition, including legacy and post-event related activities,
even if FIFA and/or the Member Association have not caused or contributed to such abuse through
their own activities, through any grievance mechanisms established by FIFA, the Member Association,
the Government authorities and/or other relevant entities.

Furthermore, the Member Association is required to:

• support and participate in any multi-stakeholder forum requested or set up by FIFA to facilitate an open
and structured dialogue between the relevant stakeholders, including civil society experts dealing with
human rights related matters in connection with the Competition, including any legacy and post-event
related activities;
• support and participate in any processes with FIFA and the Government to address challenges relating to
how the national context, including the national legislation and legal practice, may impede the Member
Association’s ability to carry out activities in connection with the Competition, including legacy and post-
event related activities, in a manner that respects all Internationally Recognised Human Rights; and
• support, and cooperate with, any grievance mechanisms or such other remediation or monitoring
processes as determined by FIFA (whether established by FIFA, Government authorities and/or other
relevant entities) for individuals and communities who may be adversely impacted in connection with
the Competition and/or Member Association’s activities related to the hosting and staging of the
Competition, including any legacy and post-event related activities.
• collaborate with FIFA in the development of the sections related to human rights in the 2026 FIFA World
Cup Sustainability Report using the Global Reporting Initiative’s (GRI) Sustainability Reporting Guidelines
supplemented by the UN Guiding Principles Reporting Framework.
Governance Model/Tournament Organisation 43

Diversity and Anti-discrimination


The Member Association shall work with the Host Country and Host Cities to promote a discrimination-free
environment during the Competition.

The Member Association shall support FIFA in its efforts to ensure inclusive and equal opportunity recruitment prac-
tices with the aim of including disabled people and promoting the diversity of gender, social classes, races, ethnici-
ties and age groups of staff, Volunteers and contractors involved in the hosting and staging of the Competition.

The Member Association shall also support FIFA in creating opportunities for vulnerable groups to attend
Competition matches.

Accessibility
The Member Association shall ensure that all FIFA World Cup Sites, including non-Stadium Sites, are accessible
for disabled people and people with limited mobility and that the design and construction of these Sites allows
for this accessibility accordingly (see section F.2.1.7 for more information on Accessibility requirements for the
Stadiums).

The Member Association shall also work with and encourage the Host Cities and relevant private entities to
provide accessible infrastructure and services throughout the Host Cities, including accommodation, airports and
public transport.

Tobacco-free
The Member Association shall support and collaborate with FIFA and the 2026 FWC Entity on implementing the
FIFA Tobacco Free Policy at all FIFA World Cup Sites.

Football for Hope Festival


The Member Association shall propose three potential Sites for the Football for Hope Festival venue or such
other event forming part of the FIFA sustainability activities, if possible free of charge, for exclusive use by FIFA
for one month during the 2026 FIFA World Cup. In relation to the Football for Hope Festival, the potential venue
shall comprise the following basic infrastructure:

• 2 – 3 star accommodation facilities with capacity for 360 people;


• fully equipped catering facilities to seat 600 people;
• at least 10 workshop and office spaces of different sizes, including an auditorium with at least 400 seats;
• 2 football pitches (40m x 20m) with spectator stands for up to 2,000 people and a warm up area (40m x
20m) close to the pitches;
• enough outdoor space next to the pitches to accommodate temporary infrastructure such as a hospitality
area, mixed zone, accreditation centre, pre- and post-match discussion areas, spectator entertainment
zone, temporary stage etc.;
• access to clean drinking water, Wi-Fi and uninterrupted power supply (including back-up power generator);
• parking space.
44 Governance Model/Tournament Organisation

The Member Association shall support FIFA in planning and delivering the event by providing the following
services with related costs covered by the Member Association, including but not limited to:

• identification and securing of Site(s) to host the Football for Hope Festival as outlined above;
• installation of IT and telecommunications infrastructure, if applicable;
• the recruitment and training of 200 FIFA World Cup volunteers.

Sustainable building certifications – Stadiums and non-Stadium Sites


The Member Association shall ensure that all newly built and renovated Stadiums obtain sustainable
design, build and operations certifications. The Member Association shall ensure that existing Stadiums
obtain sustainable operations certification. Given that there are a number of comparable standards for such
certifications, the type and level of certification shall be subject to FIFA’s prior approval. In the event that the
certification proposed is not internationally recognised, the Member Association shall provide FIFA with a gap
analysis comparing the proposed certification with an internationally recognised certification defined by FIFA.

The Member Association shall ensure that all Stadium Authorities and Host City Authorities are aware of this
requirement and shall be responsible for monitoring and ensuring compliance with this requirement. Upon
request by FIFA, the Member Association shall provide FIFA with a copy of such sustainable building certifications
for each Stadium.

The Member Association shall ensure that newly built non-Stadium Sites, such as the IBC, the Training Sites
and Competition-related Sites, also obtain sustainable design and build certifications. The Member Association
shall ensure that related authorities are aware of this sustainable building certification requirement and shall be
responsible for monitoring and ensuring compliance with such requirement. Upon request by FIFA, the Member
Association shall provide a copy of such sustainable building certifications.

In the selection process for other FIFA World Cup infrastructure, Competition and non-Competition related,
sustainable building certifications shall be taken into account, with a preference for those with such
certifications.

Sustainable overlay infrastructure


If applicable, the Member Association shall also ensure that overlay infrastructure is procured, constructed and
reused or disposed of according to Sustainable Event Management principles in line with such standards for
sustainable building certification as approved by FIFA.

Carbon management
The Member Association shall collaborate and collect data to support FIFA and the 2026 FWC Entity in the FIFA
World Cup carbon management programme, including an ex-ante carbon footprint study, the development and
implementation of a plan to reduce and offset emissions and an ex-post carbon footprint study.
Governance Model/Tournament Organisation 45

The reuse, reduction and recycling of waste


The Member Association shall support FIFA in its efforts to reuse, reduce and recycle Competition-related waste,
including but not limited to the provision of waste compounds that allow for the separation of waste at all
Competition Sites.

Transport
The Member Association shall encourage and work with the Host Country and Host Cities to offer FIFA World
Cup spectators environmentally friendly transport alternatives in and between the Host Cities, including but not
limited to public transport and vehicles that run on renewable energy.

Resource utilisation and conservation


The Member Association shall ensure efficient water resource management and energy management at all
Sites and in respect of any of its operational activities. The Member Association shall ensure efficient sanitation
systems, the use of renewable energy (whenever possible) and the use of energy-efficient technology and
equipment.

Environmental protection
The Member Association shall ensure that all environmental certificates required pursuant to applicable laws and
regulations are obtained, while minimising possible adverse environmental impacts of activities carried out by the
Member Association in connection with the Competition.

Local economic development


The Member Association shall ensure, to the extent reasonably possible, the engagement of the local economy
to promote sustainable economic development.
46 General and Non-Stadium Hosting Requirements

E. GENERAL AND NON-STADIUM


HOSTING REQUIREMENTS
General and Non-Stadium Hosting Requirements 47

E.1. INTRODUCTION
The present chapter E. covers requirements and principles that are applicable at all FIFA World Cup Sites and
that, at all times, shall be followed by all Stakeholders involved in hosting the FIFA World Cup. The detailed
requirements around the Stadiums are presented in chapter F.

Please note:

• Given the nature of technological development and the introduction of new industry standards, the
present requirements are subject to change and will need to be adapted before the Competition is
staged.
• As per the Hosting Agreement and in light of the nature of operational planning, FIFA reserves the
right to publish further binding information at a later stage; such items include but are not limited to
corrections to requirements, clarifications of requirements, or detailed specifications of requirements, etc.

E.1.1. FIFA Competition Sites and services


The following chapters will describe specific requirements that are Site-specific. A Site describes any location,
area and/or facility designated by FIFA as an official Site in relation to the FIFA World Cup, including the
Competition-related Events, and to which access is in principle permitted only to accreditation card holders or
ticket holders or any other official access device determined by FIFA.

All of these Sites will be part of a Venue. A Venue is described as the collection of all Sites and their connections
used for the FIFA World Cup or any Competition-related Events (e.g. a Stadium, Draw hall, etc.) within a Host
City and, if determined by FIFA, outside of a Host City (e.g. an airport, Team Base Camp or Referee Base Camp if
located outside of a Host City).
48 General and Non-Stadium Hosting Requirements

The following graphic visualises the principle definition of a Venue applicable to the FIFA World Cup (with the
focus on the Stadiums).

FIFA Tournaments Venue

Host City

Venue incl. Transport Sites

Venue Specific
Training Sites
IBC FIFA
Headquarters

FIFA Fan Fest


Referee
„Focus Site“ Base Camp
Stadium

Venue Ticketing Venue Specific Airport


Center Team Hotels

FIFA
VIP Venue Hotel
Venue Hotel

Could potentially
represent a Non-Host
City Site but is
considered part of
the Venue.
General and Non-Stadium Hosting Requirements 49

The following graphic visualises the principle definition of a Venue applicable to Competition-Related Events
(example refers to a Draw Venue).

Tournament-related Event Venue

Host City
Venue incl. Transport Sites

FIFA
Venue Hotel

„Focus Site“
Draw Hall

Airport

VIP Hotel

Could potentially
represent a Non-Host
City Site but is
considered part of
the Venue.

E.1.2. Exclusive-Use Periods


Please refer to Stadium-related Exclusive-Use Periods under F.1 that define the Exclusive-Use Period and details
any requirements specific to the delivery of Stadium infrastructure and services.

Please find hereafter a summary of all-non-Stadium Sites’ Exclusive-Use Period, wherever they deviate from the
Stadium.

• Training Sites – fourteen (14) days prior to the opening Match of the relevant Competition until three (3) days
after the last use of such Training Site). No activity on the pitch from 28 days prior to the opening match.
• IBC – 6 months prior to the opening match
• Draw Halls – in principle, 2 weeks before the event
50 General and Non-Stadium Hosting Requirements

E.2. GENERAL REQUIREMENTS


This section indicates requirements valid for all elements needed to organise the FIFA World Cup. They shall be
implemented at all times throughout the Competition lifecycle, the different Competition Sites and locations
(Stadium and non-Stadium related areas) and by all involved stakeholders.

E.2.1. Access & egress principles


The following general principles shall be present at all Competition Sites when it comes to access and egress:

• Within every FIFA Competition Site, access and egress installations shall be adapted to Site-specific vehicle
and pedestrian flows to allow for an easy and efficient connection with areas outside the Site’s outer
perimeter.
• Access and egress principles shall be planned and implemented in accordance with the event transport,
ticketing, mobility and security operations that are present at the respective FIFA Competition Sites.
• The operational lead of a FIFA Competition’s Site shall be responsible for the planning and
implementation of the access and egress principles on the respective Site.

E.2.2. Facility management


This section describes the requirements dealing with technical support services that shall ensure the technical
functionality of every FIFA Competition Site (management and control of the permanent Site functions).

The Site Owner shall ensure that the Site is provided in accordance with FIFA’s requirements as stipulated in the
respective FIFA World Cup documentation and managed according to the following requirements.

The Site Owner shall:

• Manage, maintain and operate the Site and the related facilities required in good working order and
in compliance with all applicable international, supra-national, national, state and municipal laws,
regulations and decrees, considering at least:
o Building authorities and certificates concerned.
o Fire department.
o Health authority.
o Health & safety department.
o Food safety authorities.
o Emergency evacuation considering FIFA World Cup space & area planning.
• Hire the appropriate staff in order to meet all statutory and operational requirements and introduce a
technical on-call service, available to FIFA and the Member Association, in particular from the beginning of
the set-up works up until the end of the dismantling works.
General and Non-Stadium Hosting Requirements 51

• Install a technical/facility management team that shall:


o Coordinate and perform any Site operations.
o Support the Site Owner in their role to deliver services and infrastructure.
o Mediate between the parties involved, should any technical problem arise.

E.2.2.1. Technical personnel/services


The Site Owner shall ensure that a technically competent and qualified employee coordinates in particular the
following technical operations:

• Site maintenance engineering


• Plumbing
• Carpentry
• Masonry/bricklaying
• Rigging
• Electricity
• ICT
• Elevator and escalator installation
• Fire detection

The exact number of technicians required is determined by the relevant demands of the operational situation.

E.2.2.2. Venue inspection tours


All Official Sites identified by FIFA shall be open to visitation and inspection to ensure proper integration within
the overall Competition and the construction/implementation adequateness of the Sites’ specific characteristics
(i.e. focus on operational cross-functional matters). It shall allow the participants to review and evaluate their
respective Sites, facilities and functional spaces “on-site” and to get a general understanding of the Host City/Venue.

Site owners/operators and qualified personnel shall cooperate and all areas of the Site shall be accessible.

These tours shall take place starting at the latest 4 years prior to the FIFA World Cup. The number of tours per
year shall be defined at a later stage.

E.2.2.3. Working site visits


In contrast to the Venue inspection tours, several stakeholders require function-specific “working site visits” to
the Site(s) falling under their responsibility to achieve a common understanding of the Site(s) and/or to detail and
finalise any infrastructural and/or operational plans.
52 General and Non-Stadium Hosting Requirements

These visits shall allow them to obtain a clear picture on the Site-specific characteristics and resolve any issues or
open matters that are specific to a certain FIFA World Cup Site (e.g. construction progress report, space and area
allocation, procurement activities, etc.).

The working site visits shall be integrated into the overall Venue delivery and shall take place as often as required
to ensure the handover of a Site in accordance with the requirements. They shall take place at any time after the
award of the FIFA World Cup.

Working site visits shall, where possible, not overlap with Venue inspection tours as participants cannot take part
in both simultaneously.

E.2.3. Health and safety


Any stakeholder involved in the delivery of infrastructure and services must comply with the national health and
safety norms which may be required for the safe and secure delivery of infrastructure and services deliverables.

All Sites shall be operated according to the highest international standards of safety and security and in
accordance with all requirements by FIFA on the basis of this Hosting Requirements document and set out in
detail in the relevant technical specification documents provided by FIFA. The Member Association shall obtain
all required health and safety permits and certificates to operate such Sites. In cooperation with the competent
local and other Government authorities, it shall establish appropriate procedures at each Site to ensure the safety
and security of all people present at the Sites during the periods in which the Sites are under the control of the
Member Association and/or FIFA.

E.2.4. Infrastructure deliverables

E.2.4.1. General requirements


The provision of an infrastructure deliverable always includes its planning, production, transport, installation,
operation, repair/maintenance and, where applicable, dismantling.

E.2.4.2. Setting up and dismantling


The setting up and dismantling of any infrastructure or installation shall be carried out and coordinated through
the Stakeholder that contracted their construction/installation.
General and Non-Stadium Hosting Requirements 53

E.2.4.3. Handover and handback


Infrastructure deliverables shall be handed over to/handed back by FIFA or any other third party as determined
by FIFA from the provider of an infrastructure deliverable prior to its use or occupation in accordance with the
handover and handback process, subject to reasonable wear and tear.

E.2.4.4. Security measures


Any equipment, facility, material, installation or facility during its setting up, operation or dismantling shall
be secured and managed by the respective Site owner, unless otherwise specified by FIFA for certain areas or
installations.

E.2.4.5. Permanent and overlay infrastructure


Unless otherwise specified, any deliverable defined as an infrastructure deliverable may be delivered by means of
a permanent or a temporary infrastructure specifically set up for the Competition. If the latter case applies, it is
called overlay infrastructure.

In deciding as to whether an infrastructure deliverable shall be delivered by a permanent or a temporary


installation to comply with the FIFA World Cup requirements, FIFA shall be consulted to jointly define the most
effective solution for the Competition.

In any case, an overlay infrastructure must always meet the requirements set out for the respective infrastructure.

E.2.5. Language
High-quality provision of language services is essential to facilitate the smooth running of almost all aspects
of the FIFA World Cup. The requirements range from having highly skilled interpreters in booths at top-level
strategic meetings to producing Competition Regulations that are clear and correct in the four official FIFA
languages, and from communicating successfully with the world’s media about this global sporting event to
providing clear and correct signage in the appropriate language.

The language services operations are clearly split into two distinct parts:

• translation (written)
• interpreting (spoken)

The project is predominantly a FIFA-led project, with the Member Association mainly responsible for translating
all correspondence and documentation to and from the local language into English, where necessary.
54 General and Non-Stadium Hosting Requirements

E.2.6. Permits and approvals


All permits, authorisations, orders and regulatory consents (whether for temporary or permanent structures),
including building permits, security permits, catering permits, sanitation permits, fire authority permits and any
other permits as may be necessary to enable the timely and lawful holding of all Competition-related Events shall
be secured in a timely manner by the Member Association as determined by FIFA.

E.2.7. Subcontracting
If a stakeholder wishes to appoint a subcontractor, i.e. a service provider, for the provision of any infrastructure
or services, they shall only subcontract companies that are experienced in the respective area of expertise or,
if required or requested by FIFA, have the relevant experience with major sporting events to ensure smooth
implementation.

FIFA shall be informed of all subcontractors, including freelancers, whenever requested.

E.2.8. Testing
Test events represent the best possible lever to challenge the design of any FIFA World Cup infrastructure and
train staff to operate under full capacity conditions prior to the Competition. At least three football events shall
be staged as a test for the FIFA World Cup in each Stadium with ideally full capacity prior to the provision of the
Stadium for the FIFA World Cup.

Test Events shall:

• be organised under the format of a professionally organised football Match, and with the opportunity
to test certain parts and systems of the Competition operations
• provide skills training for all Site operations
• support validation of envisaged space & area allocations, incl. access and egress flows of all constituent
groups
• test the readiness and functionality of any future FIFA Competition infrastructure, service deliverable and
operational plans
• provide all stakeholders with a platform to test staff, interfaces, operational structures and integrated
plans around hosting a Match
• result in a debrief leading to recommendations on how to further improve operational plans for staging
the FIFA World Cup
General and Non-Stadium Hosting Requirements 55

E.3. ACCESS MANAGEMENT


Access management is the implementation of policies, systems and infrastructure to ensure all authorised
personnel and vehicles can access working areas in a timely manner.

In general, FIFA will be responsible for the development of the access management concept and the
implementation of the accreditation operations, however the Member Association and other Host Country
stakeholders will be required to support the project in specific areas which are explained in detail below.

E.3.1. Infrastructure
According to the access management concept developed by FIFA, for all non-Stadium Sites that require access
management infrastructure, it is the responsibility of the Site owner to provide such space as is required in the
space requirements for that Site. Non-Stadium Sites that are expected to require a dedicated accreditation centre
include:

name of space/installation minimum amount minimum area required (m2)


FIFA Headquarters 1 30
IBC 1 500
Competition-related Event Sites (Draws etc.) 1 500

E.3.2. Data protection


The Member Association is required to ensure that the legal framework is in place so that all personal data
collected in connection with the accreditation project complies with applicable laws and that any data protection
legislation does not restrict or impede FIFA from requesting certain information from accreditation applicants.

E.3.3. Background checks


The Member Association is required to liaise with the security authorities to ensure appropriate background
checks are able to be conducted on accreditation applicants. Such procedures should be elaborated in the safety
and security concept prepared under section E.16. Procedures must be in place so that security checks can be
performed in a timely manner to deal with accreditation applications during the Competition.
56 General and Non-Stadium Hosting Requirements

E.4. ACCOMMODATION
Accommodation is a key component of the successful hosting and staging of the Competition. A large inventory
of rooms at suitable Hotels (location, standard, size and price) shall be provided in the Host Country prior to, and
during, the FIFA World Cup for FIFA, the Member Association, the Participating Member Associations (PMAs)
and the other FIFA constituent groups requiring accommodation.

As part of the bid, the Member Association and Host Country are required to perform an assessment of the
accommodation inventory within each proposed Host City and provide a proposal for hotel allocation to FIFA’s
constituent groups.

The Member Association shall maintain a close relationship and support FIFA’s discussions with the Government
and further competent local, regional or national Government authorities (as applicable) as well as any relevant
tourist and other organisations in connection with the planning, organisation and implementation of the
accommodation operation.

E.4.1. Accommodation analysis


As part of the bid, an in-depth review of the Host Country’s accommodation infrastructure must be performed
to assess the current state and determine the need for additional hotels and/or temporary accommodation.

This analysis shall allow for an optimal allocation of the existing accommodation infrastructure to all constituent
groups and consider the following elements:

• Market capacity evaluation


• Hotel classification and price level
• Hotel room allocation (incl. temporary accommodation if necessary) and segregation policy proposal

E.4.1.1. Market capacity


A substantial number of hotel rooms and other accommodation facilities must be available in the Host Cities and
their immediate surroundings to satisfy the demand from all stakeholders. The following factors must be taken
in consideration when evaluating the demand for Accommodation at a Host City:

• Geographical location
• Host City’s attractiveness and connections
• Stadium size
• Type of Match and Match schedule
• Participating Teams
• Public viewing opportunities
General and Non-Stadium Hosting Requirements 57

Based on these factors, the Host Country/Host Cities must be able to demonstrate that the local Accommodation
market will be able to respond to the increase in demand caused by the FIFA World Cup.

To calculate the accommodation capacity, estimations can be calculated in accordance with the Stadium capacity
required for specific Matches of the FIFA World Cup. It is estimated that the number of peak rooms required in a
Host City after a Match will be the FIFA constituent groups’ rooms + 20% of the remaining Stadium capacity in
twin rooms for the general public.

Opening match
Occupancy

Quarter-final
Group match

Round of 32

Round of 16
(expected

Third-place
Market capacity Additional specifications

Semi-final
no. of

match
people)

Final
– assuming 20% of remaining
General Public Match-specific Stadium capacity (70,000
6,499 guest
Accommodation demand at seats) in double occupancy x
rooms
Competition Host Cities rooms – including FIFA
Congress
– assuming 20% of remaining
General Public Match-specific
3,824 guest Stadium capacity (40,000
Accommodation demand at x x x
rooms seats) in double occupancy
Competition Host Cities
rooms
– assuming 20% of remaining
General Public Match-specific
3,694 guest Stadium capacity (40,000
Accommodation demand at x x
rooms seats) in double occupancy
Competition Host Cities
rooms
– assuming 20% of remaining
General Public Match-specific
6,372 guest Stadium capacity (70,000
Accommodation demand at x
rooms seats) in double occupancy
Competition Host Cities
rooms
– assuming 20% of remaining
General Public Match-specific
6,192 guest Stadium capacity (70,000
Accommodation demand at x
rooms seats) in double occupancy
Competition Host Cities
rooms
Total FIFA Constituent
5,010 guest
Groups’ Accommodation x
rooms
demand
Total FIFA Constituent
1,760 guest
Groups’ Accommodation x x x
rooms
demand
Total FIFA Constituent
3,060 guest
Groups’ Accommodation x x
rooms
demand
Total FIFA Constituent
6,280 guest
Groups’ Accommodation x
rooms
demand
Total FIFA Constituent
8,080 guest
Groups’ Accommodation x
rooms
demand
58 General and Non-Stadium Hosting Requirements

E.4.1.2. Hotel classification and price level


It is essential that the provided accommodation corresponds to international standards. 5-star, 4-star and 3-star
hotels constitute the expected level of quality for all of the constituent groups and for most of the general
public. If the supply of hotel rooms is not sufficient for the general public, other means of accommodation must
be provided (e.g. Bed & Breakfast, youth hostels, camping, etc.)

Hotel Description Minimum facility requirements Minimum service requirements


5-star This hotel type • Bedrooms for single or double use • Trained, multilingual staff (English required)
corresponds to minimum 26m2 • Luggage service
accommodation for • High standard, functional, clean, • International TV and radio channels in the
the highest demands spacious furniture and bathrooms room (English, Spanish, French, German
(e.g. luxury Hotels and • Choice of suites and prime rooms required)
resorts, deluxe boutique • Reception hall, fully serviced restaurant, • 24-hour room service for meals and
and design Hotels). Hotel bar beverages
• Substantial health and fitness facilities • 24-hour reception and concierge service
• Meeting facilities • Laundry service available seven days per
• Bedroom facilities including minibar, air week within 12 hours
conditioning, safe • Ironing service available seven days per week
• High-speed internet access in the room within one hour
• Secure area/location • Sewing and shoe-cleaning service available
seven days per week
• Hot and cold breakfast buffet
• Hair drier and amenities in the bathroom
• Acceptance of major credit cards
4-star This hotel type • Bedrooms for single or double use • Trained, multilingual staff (English required)
corresponds to minimum 22 m2 • Luggage service
Accommodation for • High standard, functional, clean, • International TV and radio channels in the
high demands (e.g. spacious furniture and bathrooms room (English, Spanish, French, German
Business Hotels, tourist • Choice of suites and prime rooms preferred)
Hotels, etc.) • Reception hall, fully serviced restaurant, • 18-hour room service for meals and
Hotel bar beverages
• Health and fitness facilities • 18-hour reception (reachable 24 hours)
• Meeting facilities • Laundry service available seven days per
• Bedroom facilities including minibar, air week within 12 hours
conditioning, safe • Trouser press or ironing facilities in the room
• High-speed internet access in the room or ironing service available seven days per
• Secure area/location week Sewing and shoe-cleaning service
available five days per week
• Hot and cold breakfast buffet
• Hair drier and amenities in the bathroom
• Acceptance of major credit cards
3-star This hotel type • Bedrooms for single or double use • Trained, bilingual staff (English required)
corresponds to minimum 18m2 • Luggage service
Accommodation with • Functional, clean furniture and bathrooms • International TV and radio channels in the
high comfort (e.g. • Choice of prime rooms room (English news channel required)
Business Hotels, tourist • Reception hall, restaurant preferred • 14-hour reception (reachable 24 hours)
Hotels, etc.) • Air conditioning in the bedrooms preferred • Laundry service available five days per week
• Beverages available in the bedrooms • Ironing facilities available
• Safe available • Hot and cold breakfast buffet
• Internet terminal (high-speed internet • Hair drier and amenities available
access in the room preferred) • Acceptance of major credit cards
• Secure area/location

The price levels charged by all accommodation suppliers must reflect the true value of the related accommodation
and conform to market rates (i.e. no inflated prices due to the FIFA World Cup).
General and Non-Stadium Hosting Requirements 59

E.4.1.3. Hotel/room allocation and segregation policy


The allocation of hotels and rooms for the constituent groups of the FIFA World Cup shall be performed well in
advance of the Competition.

When developing the Member Association proposal for the allocation of different constituent groups to different
hotels, the following restrictions should be applied:

• FIFA/Member Association’s Hotels: not to be shared with Participating Members Associations,


Broadcasters, Media and supporters
• Participating Members Associations’ Hotels: not to be shared with Referees, Commercial Affiliates,
Broadcasters, Media and supporters
• Referees’ Base Camp: not to be shared with Participating Members Associations, Broadcasters, Media and
supporters
• Other hotels: not to be shared with Participating Members Associations and FIFA/Member Association
60 General and Non-Stadium Hosting Requirements

E.4.2. FIFA constituent groups’ accommodation


• FIFA VIP Hotels
o In the Host City of the FIFA Headquarters, the VIP Hotel is an exclusive separate room inventory to
accommodate the FIFA VVIP/VIPs (including FIFA Council Members) and FIFA VVIP/VIP guests.
o In every Host City other than the one where the FIFA Headquarters is located, they are only necessary if
the standard or size of the FIFA Venue Hotel is not suitable (in all Host Cities other than the main Host
City, VVIP/VIPs shall be lodged in FIFA Venue Hotels when possible).
• FIFA Venue Hotels shall:
o Be the exclusive accommodation in the respective Host Cities’ of the FIFA delegation, Referees, Member
Association personnel and other entities, representatives and guests as determined by FIFA in each Host
City other than the Host City where the FIFA Headquarters is located.
o Be the Sites where FIFA VIPs and VIP guests are also accommodated if the Hotel quality is suitable and
large enough.
o Be located near the necessary FIFA VIP Hotels of the respective Host City if they cannot accommodate
FIFA VIPs and VIP guests.
• Member Association Hotels
o The Sites where the Member Association’s staff and guests will reside for the entire duration of the
FIFA World Cup
• Commercial Affiliates Hotels
o The Sites where, as part of their sponsoring rights, the Commercial Affiliates’ customers, sales agents,
associates, guests and staff will reside for the entire duration of the FIFA World Cup
• Hospitality Hotel
o The Sites where Hospitality Programme’s participants will reside during the Competition, providing
them with an exceptional Match experience
• Host Broadcaster Hotel
o The Sites where the Host Broadcaster’s staff will reside during the Competition
• Media and Media Rights Licensees Hotels
o The Sites where the accredited media and the representatives of TV rights-holding stations will reside
during the Competition
• IBC Hotels
o The Sites where the IBC’s staff will reside during the Competition

The FIFA Headquarters is covered as part of the workforce infrastructure section (see section E.26.). The
Congress Hotels, Draws Hotels and hotels required for other Competition-related Events are covered as part of
the Competition-related Events section (see section E.19.).
Additional specifications
(please note: this
FIFA Constituent
requirement forms part
Groups’ Minimum amount Position/location
of the total guest room
Accommodation
requirement as per
E.4.1.1.2.)

Opening match
Group match
Group match with
home team
Round of 32
Round of 16
Quarter-final
Semi-final
Third-place match
Final

– in all Host Cities – 5-star hotel


– if feasible FIFA VIP Hotel is
FIFA VIP Hotel 1 per Host City located with FIFA HQ/Venue 200 50 50 50 50 100 150 100 300
Hotel (if not, it shall be a
standalone Hotel close by)
– secure area in the centre of – 4– or 5-star hotel
the Host City
– close proximity to Stadiums,
airports, public ground
See
FIFA Venue Hotel 1 per Host City transport and VSTHs/VSTSs 450 100 100 100 100 150 250 150
E.25.2
– ideally located with FIFA VIP
Hotel
– ideally Event-time offices
located in walking distance
– in the respective Host City – 4-star/5-star hotels
Member Association – in close proximity to the FIFA
1 per Host City 400 50 50 50 50 100 200 100 400
Hotel Headquarters and/or FIFA
Venue Hotels
– in the respective Host City – 4-star/5-star hotels
The following table provides an overview on the required infrastructure:

– Possibility for Commercial


enough hotels to cover the
Commercial Affiliates Affiliates to place
overall occupancy demand 800 350 350 350 350 750 1,500 750 2,000
Hotel Hospitality desks, product
in each Host City
displays and signage at
the respective Hotel
enough hotels to cover the – in the respective Host City – 4-star/5-star hotels
Hospitality Hotel overall occupancy demand 800 350 350 350 350 750 1,500 750 2,000
in each Host City
Host Broadcaster – in the respective Host City – 3-star/4-star hotels
1-4 per Host City 400 200 200 200 200 250 500 250 500
Hotel (excl. IBC Hotels)
enough hotels to cover the – in the respective Host City – 3-star/4-star hotels
Media and Media
overall occupancy demand 1,000 500 500 500 500 800 2,000 800 2,000
Right Licensees Hotel
in each Host City
enough hotels in the city – in close proximity to the IBC – 3-star/4-star hotels
IBC Hotels where the IBC is located to 4,000
cover the demand
General and Non-Stadium Hosting Requirements
61
62 General and Non-Stadium Hosting Requirements

The following principles shall apply to all of the above facilities:

• All locations will require offices, function rooms, conference rooms, meeting rooms or other working
spaces. Unless explicitly approved by FIFA in writing, the Member Association shall ensure that such
working spaces are provided in facilities other than a guest room.
• Any necessary Competition-related activity (e.g. dressing material and signage, welcome desks,
Commercial Affiliates’ equipment, flags, etc.) shall be permitted within and outside of the respective
Hotels.

The detailed processes for the selection of the location, specifications for infrastructure and services are
introduced in the respective FIFA World Cup documentation, published at a later stage.

E.4.3. Participating Member Association’


and referees’ accommodation
The following accommodation facilities will be required for the Participating Member Associations and the
Referees during the FIFA World Cup. They shall be combined with a Training Site (see Training Site section E.24.):

• Team Base Camp Hotels


o Hotel that will serve as the headquarters of a Team during the Competition Period and where the Team
will stay for the entire length of the Competition, except for nights when it stays at the Venue-Specific
Team Hotel. It shall also accommodate certain Team Delegation members, certain FIFA Delegation
members and certain Member Association personnel.
• Venue-Specific Team Hotels
o Hotel where a Team is obliged to stay the night before a Match. It shall also accommodate certain
Team Delegation Members, certain FIFA Delegation members and certain Member Association
personnel.
• Referees’ Base Camp Hotel
o Hotel that will serve as the headquarters for the Referees during the Competition Period and where
they will stay for the entire length of the Competition. It shall also accommodate certain FIFA
Delegation members and certain Member Association personnel.
General and Non-Stadium Hosting Requirements 63

FIFA Constituent Groups’ Minimum Occupancy Additional


Position/location
Accommodation amount (expected no. of people) specifications
– quiet and secured environment – 3-, 4-, 5-star hotel
80 guest rooms per Hotel within a one (1) hour bus drive from
(70 guest rooms for the PMA the Airport suitable for at least one
Team Base Camp Hotel 72
+ 10 guest rooms for the hundred (100) seater plane
FIFA delegation) – within a 20-minute bus drive from
the Team Base Camp Training Site
80 guest rooms per Hotel – within a 30-minute bus drive from – 4– or 5-star hotel
4 per (70 guest rooms for the PMA the Host City’s Stadium
Venue-Specific Team Hotel
Venue + 10 guest rooms for the – within a 20-minute bus drive from
FIFA delegation) the Venue-Specific
– in the Host City of the Final Match/ – First-class Hotel
FIFA HQ (4– or 5-star)
– within a 20-minute bus drive from – number of required
Referees’ Base Camp Hotel 1 200 guest rooms the selected Referees’ Training Site rooms will slowly
– no more than 60-minute drive from increase prior to 1st
an airport with international flights MD before reaching
full occupancy

The number of required Team Base Camp Hotels and Venue-Specific Team Hotels can be modified by FIFA at any
point in time to reflect the specific characteristics and requirements of the FIFA World Cup.

E.4.4. Competition-related event accommodation

E.4.4.1. FIFA draw hotels


The FIFA Draw Hotels shall:

• Be located in close proximity to one another (multiple hotels required), close to the site of the Draw.
• Be the Sites where the guests of the Draw will reside for the entire duration of the Draw.
• Be a collection of Hotels of different standards (3-, 4- and 5-star Hotels) to accommodate the demands of
all stakeholders present at the Draw.

E.4.4.2. FIFA Congress hotels


The FIFA Congress hotels shall be:

• located in close proximity to one another (multiple hotels required), close to the site of the Congress and
the Stadium of the Opening Match.
• the Sites where the guests of the Congress will reside for the entire duration of the Congress taking place
before the FIFA World Cup.
• all of a similar quality standard (i.e. 4- or 5-star) and equipped with sufficient working space and offices
facilities.
64 General and Non-Stadium Hosting Requirements

E.5. CATERING
“Catering” refers to the provision of food and beverages to different FIFA constituent groups at the FIFA World
Cup and Competition-related Events.

FIFA will develop a catering concept covering the various constituent groups. For the avoidance of doubt, the
catering solution does not include the food and beverage concessions for the general public.
General and Non-Stadium Hosting Requirements 65

E.6. CLEANING AND WASTE MANAGEMENT


Cleaning and waste management is fundamental for the health and safety of spectators, staff, volunteers, media
and others but also greatly impact our environment. Based on this principle, it shall be understood that every
indoor and outdoor area (e.g. Competition Sites, Host-Cities, other public areas, etc.) related to the Competition
must be, at all times, maintained in a clean and adequate state through cleaning and waste management
activities and installations.

FIFA will develop a cleaning and waste management concept that will elaborate the principles and policies that
must be applied by the Site operators at every Site within the Competition or Competition-related Events.
66 General and Non-Stadium Hosting Requirements

E.7. FIFA FAN FEST


The FIFA Fan Fest shall:

• Be the official public viewing event of the FIFA World Cup and transport the FIFA World Cup atmosphere
from the Stadiums into the centres of the Host Cities at the FIFA Fan Fests (1 FIFA Fan Fest per Host City)
and be the “best place outside the Stadium to watch the matches of the FIFA World Cup”.
• Be located at an iconic Site, ideally in the city centre, capable of receiving a high volume of foot traffic and
be easily accessible though different transport means (e.g. by public transport, bicycle, foot, etc.) by as
many people as possible.
• Offer a safe, secure and festive environment for fans to watch live broadcast feeds of every Match of the
FIFA World Cup alongside a robust entertainment programme, provide activation opportunities for FIFA
Commercial Affiliates and be free of charge for all guests to enter.
• Be situated in a location that does not impact or overlap with the transport of the Stadium.
• Be an integral part of the Host City programme and therefore be organised by the Host City with support
and guidance from FIFA.
General and Non-Stadium Hosting Requirements 67

The FIFA Fan Fest shall allow the supporters to have a clear and unobstructed view of the giant screen(s) and the
footprint of the Site shall be sufficiently large to accommodate the following core infrastructure:

• stage(s)
• giant screen(s) and sound equipment
• concession areas for the sale of food and beverages
• Commercial Affiliate display area
• spectator area
• grandstands/hospitality areas
• adequate overflow area
• structures for official merchandise

As the FIFA Fan Fest also serves as a commercial zone, measures must be taken to ensure that only the FIFA
World Cup’s Commercial Affiliates can execute their commercial activities at the FIFA Fan Fest. The Clean Site
principle shall apply at the FIFA Fan Fest.

The Host City shall provide one HD satellite uplink on matchdays for transmission of live images back to the
International Broadcast Centre (see section E.10.) for distribution to Media Rights Licensees via FIFA’s content
sharing platforms.

Occupancy
Name of space/ Minimum
(expected no. Position/location Additional specifications
installation amount
of people)
FIFA Fan Fest – minimum opening times: every matchday
(all match 1 per Host – iconic location in the city centre of the FIFA World Cup (in principle) from
15,000
categories except City and easily accessible with all three hours before a Match kick-off until
Final) means of transportation and large midnight
vehicles
– location shall not overlap with incl.:
Stadium traffic – stage(s)
– on a flat surface with – giant screen(s) and sound equipment
FIFA Fan Fest unobstructed views and – concession areas for the sale of food and
(Final Match 1 40,000 unaffected by weight load beverages
location) – location should be a popular and – commercial partner display area
well known event Site and ideally – public viewing area – grandstands
widely accessible by foot and – adequate overflow area
public transport – merchandising area
– fenced and secured
68 General and Non-Stadium Hosting Requirements

E.8. GENERAL MOBILITY AND EVENT TRANSPORT


General mobility and event transport are a key element to both the FIFA World Cup and Competition-Related
Events due to the spread geographical nature of the FIFA World Cup across multiple cities and multiple locations
within each city.

In principle, the relevant host country stakeholders are responsible for the general mobility within their area of
competence and FIFA will be responsible for the event transportation of its constituent groups.

E.8.1. General mobility


Mobility is a key element to the FIFA World Cup because of the high inter-relations between the multiple Sites
and the high volume of people travelling to the Host Country to either watch or organise the Competition.

The multitude of transport and mobility authorities and operators involved calls for a strong coordination and
monitoring during the whole preparation towards the Competition.

E.8.1.1. Mobility strategy


As part of the bid, the Member Association shall provide an overall mobility strategy which shall outline
proposals for:

• Entry and exit procedures to and from the Host Country


• Major transport infrastructures such as Airports, railway stations and transport malls and integration of
key transport stakeholders
• Transport in and between Host Cities
• Site-specific requirements and facilities (e.g. parking, disabled spectators’ requirements, etc.)
• Traffic management considering impact on background traffic (e.g. non-Competition-related traffic) and
public transport matters

The mobility strategy shall report on the existing and planned transport infrastructure in the Host Country with a
specific focus on the Host Cities and important transport hubs.

The detailed considerations and implementation/operationalisation pertaining to each of the above mentioned
points are covered below.

E.8.1.2. Airports and air traffic


Airports and their connections with ground transportation means will play a crucial part in the efficient
movement for all participants. A large number of passengers will arrive to and depart from the Host Country
by means of air travel and the airports shall efficiently process the increased amount of travellers flying with
commercial, charter or business and private flights.
General and Non-Stadium Hosting Requirements 69

The airports shall possess the adequate capacities by means of customised procedures, extra facilities and
additional workforce to cope with the higher flow of travellers, especially around matchdays. This is especially
important for security checks and customs/border control points.

It shall also be ensured that, on matchdays and other days as required by FIFA or the LOC, the Host City Airports
are open for late-night and early-morning flight arrivals and departures to accommodate Match kick-off and
conclusion times in the Host City and the requirement to enable spectators to fly in and out of the Host City with
maximum flexibility. Airline operators shall not be required to pay any premium airport taxes, charges, or penalty
fees for flying in or out of the Host City Airports before or after customary airport closure times during the entire
Competition Period.

Airports shall be prepared and organised to ensure a quick and efficient transfer to/access from the Host Cities
and other FIFA Competition Sites.

Flights coordination and ground handling


The FIFA World Cup will undeniably increase the amount of planes landing and taking-off at airports all
around the Host Country. To protect the Competition related flight operations and to accommodate the high
volume and diversity of aircrafts, airport airside operations adaptations shall be studied and implemented. This
could include temporary reconfiguration of the aprons, slot times, parking allocation, refuelling and catering
regulations, etc. in order to ensure the maximum reliability and capacity of airport platform.

Ground-handling material, areas and workforce capacity shall be adapted to respond to the higher number of
aircrafts.

Bold air traffic management measures (e.g. air traffic control procedures, slot coordination, airline liaison, etc.)
shall be studied and planned. These can include priorities granted to dedicated constituent groups defined by
FIFA (slots, landing permissions etc.) to allow for efficient arrivals and departures of aircrafts and to support
airport platform management operations.

Airport capacity
Airports should provide the minimum level of information:

• Max. inbound/outbound hourly capacity


o With data regarding split of international vs. domestic
• Max. apron parking capacity (no. of stands) with a foreseen event-time configuration
• Max. type of plane size
70 General and Non-Stadium Hosting Requirements

Airport services
The following services and operations shall be provided at each Airport:

• Welcome service and event transport at all Airports for the constituent groups identified by FIFA.
• Apron welcome ceremony for Teams first arrival into the Host Country
• Dedicated Airport signage and dressing for the branding of facilities and decoration spaces available at
the Airport

Airport event transport presence


Event transport will have a large presence at Airports as they are large entry and exits points for FIFA
stakeholders. Indoor and outdoor areas (see Transport E.8.2.) are required to be installed at airports to welcome
guests at their arrival in the Host Country.

E.8.1.3. Arrival at/departure from host country


The Host Country shall ensure that, irrespective of the transportation mode used by visitors (i.e. air, road, rail or
water) to enter and exit the Host Country, measures are implemented to ensure that the border crossings are as
efficient as possible. All connections to foreign borders (e.g. airports, ports, border crossing points, customs, etc.)
shall be physically and operationally enhanced to accommodate the anticipated flow of visitors. The following
elements shall be considered when evaluating the flow of visitors that will travel to the Host Country for the FIFA
World Cup and identify the optimal ports of entry into the Host Country:

• Participating Member Association


• Stadium capacities
• Public viewing opportunities and other side-events
• Host Country’s location and overall population of the region
• Host Country’s international connectedness
• Visa and border entry procedures
• Host Country’s/Host Cities’ attractiveness
• Accommodation availability within the Host Country

E.8.1.4. Mobility between Host Cities


The Host Country shall have a modern transport infrastructure allowing for optimal connections between all
FIFA World Cup Sites and the ports of entry in the Host Country. Suitable transport modes based on travel time,
reliability, capacity, comfort and budget shall be able to respond to the demands of the different participants
and Stakeholders. The nationwide infrastructure of all transportation means shall be physically and operationally
enhanced to respond to the higher demand caused by the visitors of the FIFA World Cup and the different
transportations means shall complement each other. Special attention shall be paid in the period MD-1 to MD+1
to ensure that the available capacity can respond to the demand caused by Match attendees.
General and Non-Stadium Hosting Requirements 71

Road
Road traffic will be an important transportation means used by many individuals. The road system shall:

• Be modern, well developed, well connected and of a high quality standard.


• Have efficient connections between the main highways, the different Host Cities and the non-Host-Cities.
• Have easily accessible major road transport hubs (e.g. bus stations, taxi centres, etc.) that are adequately
connected to the rest of the road network to ensure a smooth transportation and avoid traffic jams.
• Not have any major construction Sites that could affect traffic and cause congestion during the
Competition.
• Temporary traffic management measures, event-related directional signage and background traffic
diversion signage shall be implemented in order to adapt the functioning and decongest the road network
particularly in the vicinity of the Competition operations.

Rail
Rail transport is an attractive option when it comes to travelling inside the Host Country and will be used by
many participants, spectators and stakeholders throughout the entire FIFA World Cup. The rail service shall:

• Develop a temporary railway schedule in order to provide efficient (direct as much as possible) connections
between the different Host Cities and the ports of entry of an international quality standard
• Provide a sufficient amount of train connections to accommodate the higher demand caused by the FIFA
World Cup visitors, based on the transport demand forecast modelling
• Have adapted train stations to cope with the higher flow of travellers and care must be taken to ensure a
pleasant experience at all train stations
• Provide the travellers with efficient transfer points around the train stations to ensure a smooth transition
between the localities and the rail transport network.
• Consider free/reduced fares for all ticket holders and accredited Stakeholders that will take part in the
FIFA World Cup and commercial initiatives to encourage the use of railway transport for spectators, when
infrastructure could ensure its competitiveness towards other means.

Air
Travelling by air will also be an attractive option for FIFA World Cup’s visitors, especially in Countries where the
travel times are long and the Competition’s Sites are located further away from one another. See E.8.1.2 above
for air transport. The air travel network shall:

• Adequately plan and organise airspace capacity and contingencies (including slot times, parking
allocations and all airside operations including the suitability of infrastructure and the requirement for
additional capacity measures)
• Adapt the Airport operations to accommodate the FIFA World Cup’s visitors (giving priority to the highest
FIFA constituent groups and defining a user-friendly and effective process for both arrival and departure)
• Ensure efficient linkage between the Airports with Sites related to the Competition ground transport
operations
72 General and Non-Stadium Hosting Requirements

• Private jets shall be considered for transporting some of the highest-level constituent groups. To
guarantee a high level of service, private jets will have existing dedicated processes both airside and
landside.

E.8.1.5. Mobility within the Host City


All Host Cities of the FIFA World Cup shall have a complete and well-developed transport infrastructure and
systems to allow for optimal connections between the different FIFA Competition Sites and different areas of the
cities as well as the transport hubs and the multiple accommodation areas located within the Host City area.
Those measures shall also be adapted to the specific Match Schedule to ensure quick and pleasant movements
through the Host Cities across the entire Competition for all Stakeholders. Adequate special measures shall be
implemented around critical Sites (e.g. Stadium, IBC, FIFA Fan Fest, etc.) to cope with the heavy traffic load that
will take place around these locations.

Fan entertainment
area

Fan Entertainment Area


transport

City center & Airport & support


accommodations airports
Transport link
airport – city centre

Transport link Transport link Transport link Transport link


parking – city centre city – stadium airport – stadium buffer zone –
airport

Parking Stadium Buffer zone


Transport link Transport link
parking – stadium stadium – buffer zone
General and Non-Stadium Hosting Requirements 73

General traffic and public transport


• When and where required, public access shall be restricted and specific traffic lanes and escorts shall be
deployed to ensure efficient mobility of specific constituent groups. Road closures and traffic diversions
shall be implemented where necessary to assist vehicle and pedestrian flow.
• Critical points between pedestrian and vehicle traffic shall be identified and adequate measures shall be
taken to ensure the safety of all individuals and guarantee ease of movement.
• Parking facilities shall be identified and made available to respond to the general public’s requirements
and ensure a fluid traffic within the Host Cities.
• Adequate and specific signage shall clearly identify the different routes for each constituent group and
lead to an easy way-finding throughout the entire Host City.
• Public transport will play a crucial role in the movement of all participants and spectators within each
Host City. All types of public transport (e.g. bus, subway, tramway, etc.) shall be modern and of an
international standard to cope with the demand of the visitors and shall interact seamlessly to ensure a
quick and efficient transfer between the different areas and Sites of the Host City. Additional capacities
(e.g. higher frequency, new lines, express service, etc.) shall be implemented where and when required.
• All Match Ticket holders shall be able to access public transport for free on matchdays to allow travel
between Stadiums, Airports, railway stations, hotels and other touristic areas as well as the FIFA Fan Fest.
All accredited individuals shall be able to access public transport for free throughout the exclusive use
period.

Traffic and transportation information system


• A traffic and transportation information system is to be established in each Host City to allow for
monitoring of traffic during the entire Competition. It shall cover all transport providers and all the
different transportation means used in each Host City.

E.8.1.6. Last mile


Traffic perimeter: the area immediately outside the outer Stadium perimeter where all transport operations
merge. This area is a preliminary transport filter to any traffic, in order to reduce the pressure of the background
traffic and to avoid disruptions for the event-related transport operations.

Spectators’ no parking policy: in general, no parking shall be provided to spectators in the vicinity of the
Stadium, with the exception for spectators and supporters organised in groups (coaches). This calls for the
implementation or the activation of Park-and-Ride solutions for spectators coming by car.

In parallel, public transport shall guarantee the adequate capacity to cope with the spectators’ mobility. The
public transport stops in the Stadium’s last mile shall be adapted to cope with the forecasted demand. As a
general requirement, the public transport system shall be able to transport 50% of the Stadium capacity in 1
hour for the arrival. For departure, 70% of Stadium capacity shall be transported in 1 hour. Transport operations
shall be guaranteed for -3h and +3h around the match.
74 General and Non-Stadium Hosting Requirements

Residents and local mobility during event: part of the local population could be affected by the Stadium’s last-
mile operations. The Host City shall guarantee the necessary measures to ensure their mobility in a compatible
way with the Competition operations.

E.8.1.7. Site-specific mobility


Site-specific infrastructure shall be implemented according to the respective Site’s characteristics to ensure an
efficient entry/exit of stakeholders to/from all Sites used for the Competition.

Accessibility infrastructure
• Access and egress routes
o Although not strictly an area, access routes require dedicated space to allow for access/egress routes
for vehicles to reach/leave their permitted load zones and parking areas within the different FIFA
Competition Sites.
o Access routes are specific and, wherever possible, shall not be shared by constituent group. Transport
routes need to be logical and clearly signed (using both horizontal and vertical signage) for the relevant
user constituent groups. Pedestrian routes shall also be implemented.
• Emergency Access & Egress Routes
o Emergency and security forces vehicles will require a defined, direct and unrestricted access route to
and from every Site as well as defined and dedicated parking spaces to allow for a quick and immediate
response in case of an emergency, regardless of its location. Where required, a separate route for
emergency and security vehicles must be implemented.
• Accessibility for Disabled Individuals
o Adjustments must be made to accommodate disabled individuals and to ensure accessible facilities and
services that meet their specific requirements. The following categories of disabled individuals can be
distinguished and every Competition Site must be designed with these groups as beneficiary:
– Wheelchair users
– People with limited mobility
– Partially sighted and blind people
– Hard-of-hearing and deaf people
o Accessible vehicle drop-off and pick-up points for cars, taxis, minibuses and coaches must include a flat,
wheelchair-suitable surface, dropped kerbs, direct access to suitable Site entry/exit points with no kerbs
or obstructions.
o Accessible vehicle parking space shall be wide enough to accommodate wheelchair users transferring
out of their vehicle into their wheelchairs and shall be clearly marked.
General and Non-Stadium Hosting Requirements 75

E.8.1.8. Parking
Permitted parking areas
• Parking areas for vehicles (e.g. cars, buses, trucks, etc.) must be made available according to the Site’s
specifications for a variable amount of time and in accordance with the Site’s specific vehicle flow and
constituent group priority. Separate parking facilities for buses and cars, including dedicated parking
facilities for disabled people, shall be provided. Dedicated parking facilities shall be provided for all
constituent groups and individuals nominated by FIFA.
• Access and egress traffic flows and Site-specific logistics shall be taken into consideration for the design
and implementation of the dedicated parking. Security shall be considered when selecting the location
and viability of parking areas around the Site.
• Access to parking areas needs to be controlled via permit checks and all parking areas need to be secure
and fenced to ensure integrity of access.

E.8.2. Event transport


FIFA is responsible for the development and implementation of a transport concept for the movement of FIFA
constituent groups to and from all Matches and Sites of the FIFA World Cup and Competition-related Events
using a variety of transport modes suitable for either mass or dedicated services.

The event transport concept shall be developed taking into consideration the mobility strategy and in
collaboration with the security strategy to ensure the quick and safe transport of individuals.
76 General and Non-Stadium Hosting Requirements

E.8.2.1. Site-specific event transport infrastructure


In order to adequately deliver its services, event transport require essential indoor/outdoor facilities found within
and around each Competition Site, which are described below. They shall be implemented at every required
Competition Site to allow for an optimal circulation flow based on the Site’s specific traffic considerations.

Indoor areas
• Transport Desk/Office
o Event transport offices located within relevant Sites (e.g. FIFA Official Hotel, Stadiums, etc.) provide
working space for the Senior Management and relevant staff of the Host City event transport team. It
could be implemented as a shared or dedicated office set-up and will serve as radio base for the event
transport operations.
• Driver’s Lounge
o Drivers’ lounges, located adjacent to parking areas, provide a comfortable area for accredited, non-
accredited or non-ticketed drivers (and bodyguards, where applicable) without relevant FIFA Site access
privileges to wait for their principals/clients during the operational period.
• FIFA Transport Desk
o Client-facing welcome desk owned by event transport to allow transport clients to liaise direct with the
transport department. Its role is to supply any event transport-related information and booking services
for event transport operations.
• FIFA Load Zone Base
o Base to welcome transport clients and direct them to the correct entry point and loading bay. It shall
serve as a link between the clients and the vehicles to ensure a professional experience for all clients
and assist in ensuring that vehicles are staged efficiently.

Outdoor Areas
• Arrival/Departure Load Zone
o Specific area(s) for transport system vehicles to arrive/depart in the Venue and for passengers to load/
unload. This area shall be separated by constituent group.
• Vehicle Staging Areas
o Areas used by system vehicles or public transport to prepare for arrival or departure and to wait until
they are called to the load zone.
• Transport Malls
o Transport malls consist of load zones and manoeuvring areas, accommodating multiple arrivals and
departures to and from multiple destinations. In these areas, pedestrian areas shall be guaranteed with
necessary safety standards.
General and Non-Stadium Hosting Requirements 77

E.8.2.2. Host City event transport sites


Specialist facilities will need to be provided in each Host City to support the event transport/vehicle operations.
The following Sites shall be provided:

• Fleet commissioning/decommissioning centre


o All event transport vehicles will pass through this Site at the beginning and end of the FIFA World Cup
and where the specific event transport equipment will be allocated (e.g. tracking, log book, etc.).
o The initial and final operations related to the vehicle fleet will take place at this Site (i.e. handovers
and handbacks of vehicles from the supplier to the operator as well as the initial and final inspections,
washes, fuelling and branding operations).
• Host City Car and Bus Fleet Depot and Distribution Centre
o The operations related to the vehicles attributed to the respective Host Cities are executed here and it
serves as the drivers’ base of the respective Host Cities.
o Depot required to be surfaced to cope with the traffic of heavy vehicles.
• Transport Operations Centre
o It consists of a temporarily built operational structure to centrally command and control all ongoing
activities and fleet operations. Coordination of all event transport activities shall be assured via this
centre.
o The use or the development of a specific transport and fleet management platform/software could
facilitate the activities of such a centre.
o Located where the coordination of all transport services in connection with the FIFA World Cup is
executed.

E.8.2.3. Vehicle access and parking permit system


A vehicle access and parking permit system shall be developed and implemented by FIFA to manage the access
to official Sites and the use of any parking facilities to be used as part of any official Site.
78 General and Non-Stadium Hosting Requirements

E.9. GUEST MANAGEMENT


Guest management offers VIPs and VVIPs guest a unique lifetime experience by ensuring high-quality Event
platforms as well as excellent logistical and overall guest management services.

Based on consultation with the Member Association, FIFA will decide on the split of roles and responsibilities for
the management of specific categories of guest. For the avoidance of doubt, FIFA will always retain ownership of
the management of FIFA invited guests. The guest management project shall cover and implement the following
elements:

• Visa process: coordination and implementation of special visa procedures to facilitate the visa-obtaining
process for the FIFA World Cup.
• Guest-List Management: estimation of the number of guests for the FIFA World Cup.
• Liaison with Government and diplomatic corps: specific measures to welcome Head of States and
Government representatives.
• Invitation process and RSVP/response management: contact with and invitation of the guests to ensure a
smooth reservation/cancellation process.
• VIP/VVIP Ticketing/invitations (for Matches and other Competition-related Events): production,
distribution, control and safe transport of tickets for the above-identified guests.
• VIP Tribunes/Seating (see F.7.): seating layout, design and allocation.
• On-Site guest management (activities in the Host Cities): prior to matchday and matchday operations to
ensure guests’ well-being (e.g. information on the latest developments regarding guest lists, seating plan
and other attendance-related elements, VIP/VVIP areas cleaning, etc.).
• Other Competition-related Events: organisation of the Companions’ Day (programme showcasing the
Host Country and Cities culture to FIFA Council Member companions), handshakes before Matches,
special involvement of guests at Award Ceremonies and other special events (e.g. brunches, dinners,
cocktails, etc.).
• Events gifts and corporate gifts/give-aways: provision of gifts to the guests.
• Uniforms: Member Association staff and hostesses uniforms for the personnel who will service the guests
as well as specific uniforms for volunteers in VIP/VVIP areas.
• VIP Travel & Transport operations: specific travel and transfer arrangements for guests for their
movements all throughout the Competition and specific airport services (e.g. airport pick-up, welcome
services, etc.), hotel transport and Stadium transport.
• VIP Security: specific security arrangements to ensure the safety of the guests throughout the entire
Competition.
• Hostess & Volunteer operations: specific arrangements to ensure the well-being of the guests throughout
the entire Competition.
• Accreditation Access Control: specific arrangements to ensure restricted and secure access to guests-
specific areas throughout the Competition.
• VIP Medical Services: specific arrangements to ensure the provision of quick medical services to guests
throughout the entire Competition.
General and Non-Stadium Hosting Requirements 79

E.10. TV AND MEDIA OPERATIONS


The majority of TV and Media operations relate to activities at the Stadium, please see section F.17. During the
Competition, additional space is required for an International Broadcast Centre and outdoor presentation studios
as detailed below.

E.10.1. International Broadcast Centre


The International Broadcast Centre (IBC) is

• the central hub for incoming and outgoing broadcast signals from all Competition Sites to the FIFA Media
Rights Licensees around the world
• the main working area for Media Rights Licensees broadcasting the FIFA World Cup
• a non-Competition Site for the FIFA World Cup
• required at one Host City only (ideally at the Opening-Match or Final-Match Venue)
• the centre of television, radio, mobile and new media operations for the Competitions; serving as the
telecommunications hub for all national and international connectivity
• only accessible to Broadcast professionals as approved through the official Accreditation system
• operational 24/7 throughout the entire FIFA World Cup period

The location of the IBC will be determined by FIFA based on proposals by the Member Association.
80 General and Non-Stadium Hosting Requirements

The most important characteristics of the IBC building are large, modern open spaces such as those found in
exhibition centres, which provide the necessary space, height and flexibility for an effective and cost-efficient
design of studios, technical rooms, production areas, offices, restaurants, shops etc.

E.10.1.1. IBC indoor space


The following allocation of space and floor weight-bearing capacity shall be provided for the raw indoor space of
the IBC:

• 15% with a free height of no less than 12m – minimum floor supporting load 1,800kg/m²
• 50% with a free height of not less than 8m – minimum floor supporting load 1,800kg/m²
• 35% with a free height of not less than 5m – minimum floor supporting load 1,000kg/m²

If the IBC space is split over other levels than ground level, heavy-duty ramps and freight elevators are required
to deliver materials to those levels above the ground.
General and Non-Stadium Hosting Requirements 81

E.10.1.2. IBC outdoor space


There shall also be ample space outside the building for the housing of satellite farms, power compounds,
supplementary air-conditioning units and parking. The following surface weight-bearing capacities shall apply:

• Satellite farm shall have a ground supporting load of at least 1,800kg/m²


• Technical Compound shall have a ground supporting load of at least 1,800kg/m²
• Parking area shall have a ground supporting load of at least 1,000kg/m²
• Logistics space surrounding the IBC shall have a ground-supporting load of at least 1,800kg/m²

If several grouped spaces are used, the various areas need to have user-friendly links allowing for efficient crowd
circulation. In addition, links between the various areas must allow for easy technical connectivity with water
pipes, power cabling, telecommunications and audio video cabling.

Minimum Occupancy
Minimum area (expected Additional
IBC – International Broadcast Centre Position/location
amount required (per no. of specifications
amount) people)
Indoor Space – Media Rights Licensees/ – incl. the IBC
– within the IBC
Press agencies/Host Broadcaster, FIFA 1 35,000 2,500 Accreditation
location
and other FIFA entities Centre
Indoor Space – Telecommunications/IBC
main entrance/Catering and restaurant
– within the IBC – incl. the IT
services/Other on-Site services/Storage 1 10,000 500
location Command Centre
for FIFA, Media Rights Licensees, Host
Broadcaster and other FIFA entities
– within IBC
perimeter with
Outdoor Space – Satellite Farm 1 5,500
pedestrian access to
the IBC Site
– within IBC
perimeter with
Outdoor Space – Technical Compound 1 2,500
pedestrian access to
the IBC Site
600 vehicles & – incl. a bus waiting
Outdoor Space – Parking 1 – adjacent to IBC
25 large buses area & bus terminal
– Sufficient outdoor
– suitable for
space within the
Outdoor Space – Logistics 1 deliveries and other
surrounding IBC
outside functions
perimeter

E.10.2. Outside presentation studios


FIFA requires access to an iconic public location where Outside Presentation TV studios with an elevated view of
the location can be installed. This location shall be considered a Site for the purposes of the FIFA World Cup.

The Outside Presentation Studios are typically a temporary construction with space for accompanying production
and support functions.
82 General and Non-Stadium Hosting Requirements

E.11. INFORMATION AND COMMUNICATION TECHNOLOGIES


The Information and Communications Technologies (ICT) project consists of:

• IT and telecommunications infrastructure (such as voice and data network infrastructure, whether based
on wireless technologies or structured cabling) and
• related services, supplies and facilities, hardware, software, applications, ICT equipment, power, support
staff as well as environmental and security control required to prepare, host and stage the Competition
and used at FIFA World Cup Sites.

The following general specifications shall be met:

• Infrastructure must meet latest standards and allow for optimal voice, data and video communication
channels

Commercial Affiliates
• Unless otherwise approved by FIFA in writing, all technical facilities, equipment, infrastructure, services
and resources used for the development, preparation and implementation of the ICT Project must be
sourced from the Commercial Affiliate appointed in the relevant product category.
• FIFA shall at all times remain the owner of any and all intellectual property rights in connection with all
elements of the ICT project.

The detailed processes and specifications for the ICT-related infrastructure and services are introduced in the
respective FIFA World Cup documentation, published at a later stage.

In a co-hosting scenario, there is added importance in all areas regarding cross-country alignment of
infrastructure and services. The split of responsibility and handover points between the countries must be
established at an early stage.

E.11.1. Applications
FIFA utilises many applications in the delivery of a FIFA World Cup. The most significant is the Integrated Football
and Event System (IFES), which is explained below.

If the Member Association requires applications or software as part of the delivery of their obligations, they
should first consult FIFA to determine the extent existing applications exist that can serve the purpose or be
adapted to serve the purpose of the Member Association.

The Integrated Football and Event System


In order to support the FIFA World Cup and the Member Association, FIFA provides a set of software applications
for Football & Event Management: the Integrated Football and Event System (IFES). This solution provides
systems used to manage the people (delegates, players, officials, accreditation holders, Volunteers, VIPs, etc.),
General and Non-Stadium Hosting Requirements 83

organisations (Teams, committees, hotels, suppliers, etc.), physical objects (cars, computers, etc.), movements
(air travel, transport, Accommodations, Ticketing, etc.) and results (Competitions, Match results, football Events,
disciplinary Events, etc.). Additional FIFA software or solution elements shall be provided and integrated into/
interfaced with IFES if required. The platform will be localised for use for the FIFA World Cup.

E.11.2. End-user equipment


Independent of the Competition Site, adequate end-user equipment must be provided to allow for an optimal
work situation. End-user equipment is comprised of dedicated (i.e. mobile devices and personal computers) and
shared (i.e. printing equipment, conference telephones, audio-visual equipment and video conference system)
devices.

All personnel fulfilling Member Association obligations as part of the 2026 FWC Entity will receive all end-user
equipment from FIFA.

E.11.3. Broadcasting telecommunications


Broadcasting is a crucial element of the FIFA World Cup and relies heavily on ICT infrastructure to successfully
deliver and support FIFA TV broadcast operations. Sufficient national and international connectivity and
bandwidth for video and audio circuits must be made available to ensure an adequate transfer of data and
information. The following connections shall be provided according to the highest standards to ensure an
optimal quality:

• Stadium-to-IBC (Venue contribution) services


• Non-Venue-to-IBC (domestic contribution) services
• IBC-to-Media Rights Licensees’ home countries (international distribution) services

Current requirements are outlined as follows, however it must be noted that the requirements for the
Competition must always reflect the latest state of the art technology.

Adaptation technology is not specified for the time being, due to ongoing discussions of broadcast standards.
In any case, interfaces will have to include standard HD-SDI/1.5Gbps, but also Ultra High Definition, also called
UHD.

A dedicated C-Band SNG uplink at every Venue is required. The provision also includes the respective space
segment and the required downlink at the International Broadcast Centre. The operational set-up needs to
include requirements for two simultaneous Matches.
84 General and Non-Stadium Hosting Requirements

E.11.4. ICT services

E.11.4.1. Wide Area Network


A Wide Area Network (WAN) is a telecommunications or computer network that covers a large geographical
distance. In the case of the FIFA World Cup, the WAN shall be covering the entirety of the Host Country and
specifically connectivity between Competition Sites.

The nationwide infrastructure shall act as the platform for the event-dedicated national network, public internet
service (ISP) and international leased lines to ensure an optimal transmission of data, voice and broadcast picture
transmission.

Path requirements
Many of the Competition Sites require WAN connectivity. Due to the importance of the WAN service to certain
locations, some Competition Sites will require a redundant and protected WAN path while other Sites will only
require a single WAN path.

The following gives the current requirements for certain key Sites. These requirements may be modified in the
future.

LOCATIONS Dual WAN path Single Wan


path
Permanent locations
Central Services Location x
FIFA/LOC office x
Equipment staging location x
Testing lab x
LOC Venue offices x
Main Ticketing Centre (MTC) x
FCC & FWC event locations
Additional Ticketing Locations (ATL) x
Airports x
FIFA Headquarters x
FIFA Venue Hotels x
FIFA Venue Ticketing Centres x
IBC/TIR x
IBCC/TIR x
ITCC x
Outside Presentation Facilities (OPF) x
Referees’ Headquarters x
Remote Interpretation Centre (RIC) x
Stadiums x
Team Base Camp Hotels x
Team Base Camp Training Site x
Train stations x
Transportation Depots x
Venue-Specific Team Hotel (VSTH) x
VIP Hotel(s) x
General and Non-Stadium Hosting Requirements 85

OTHER EVENT LOCATIONS


Preliminary Draw
Preliminary Draw location x
FIFA Headquarters x
PMA/VIP Hotels x
Transportation Depots x
Airports x
Train stations x
Final Draw
Final Draw location x
FIFA Headquarters x
PMA/VIP Hotels x
Transportation Depots x
Airports x
Train stations x
Team Workshop
Team Workshop location x
FIFA Headquarters x
PMA/VIP Hotels x
Transportation Depots x
Airports x
Train stations x
FIFA Congress
FIFA Congress location x
FIFA Headquarters x
FIFA Congress Hotel(s) x
Transportation Depots x
PMA/VIP Hotels x
Airports x
Train stations x
Football for Hope Festival
Festival location x
86 General and Non-Stadium Hosting Requirements

Availability and service level agreement


Three Service Level Agreement (SLA) parameters for all WAN connections have been defined in addition to the
WAN access infrastructure. These parameters are based on an average availability (per month) and a Guaranteed
Maximum Time to Respond (GMTR) to fix an issue.

Quality level Description


• 1 physical circuit
• Availability: 99.16%
Silver – lower availability
• Circuit down-time maximum 363 minutes (6 hours)/month
• GMTR: 6 hours
• 2 physically separate circuits from one exchange, terminated on a single customer edge router
• Availability: 99.44%
• Primary and secondary circuit simultaneous down-time maximum 242 minutes (4 hours)/month
• GMTR:
o Event period: total service outage must be repaired immediately (i.e. within 30 minutes) at least to
Gold – medium availability
the point of one circuit being repaired to allow work to resume. Total resolution must be within
two hours. Outage of one circuit must be repaired within two hours.
o Non-Event period: total service outage must be repaired within two hours at least to the point of
one circuit being repaired to allow work to resume. Total resolution must be within two hours.
Outage of one circuit must be repaired within four hours.
• Two physically (end-to-end) separate circuits from two different exchanges
• Availability: 99.99%
• Primary and secondary circuit simultaneous down-time maximum four minutes/month
Platinum – maximum
• GMTR:
availability
o Event period: total service outage must be repaired immediately (i.e. within 15 minutes) at least
to the point of one circuit being repaired to allow work to resume. Total resolution must be within
one hour. Outage of one circuit must be repaired within one hour.

The following tables indicates the required SLA for the main WAN circuits. If a location requires access to the
Event network via an alternative access method (e.g. xDSL, mobile data service, 4G), or if the final requirement is
not yet defined, this is highlighted accordingly.

LOCATIONS Required SLA


Permanent locations
Central Services Location Platinum
FIFA/LOC office Platinum
Equipment staging location Platinum
Testing lab Gold
LOC Venue offices Silver/Gold
Main Ticketing Centre (MTC) Platinum
LOCATIONS Required SLA
FIFA Venue Ticketing Centres (FVTC) Platinum
IBC Platinum
IBCC Platinum
ITCC Platinum
Outside Presentation Facilities (OPF) Platinum
Referees’ Headquarters Platinum
Remote Interpretation Centre (RIC) Platinum
Stadiums Platinum
Team Base Camp Hotels To Be Confirmed by FIFA TV
Team Base Camp Training Site To Be Confirmed by FIFA TV
Train stations Silver/xDSL
Transportation Depots Silver/xDSL
Venue-Specific Training Hotel (VSTH) TBD
VIP Hotel(s) Silver/xDSL
General and Non-Stadium Hosting Requirements 87

OTHER EVENT LOCATIONS


Preliminary Draw
Preliminary Draw location Platinum
FIFA Headquarters Platinum
PMA/VIP Hotels Silver/xDSL
Transportation Depots Silver/xDSL/4G
Airports Silver/xDSL
Train stations Silver/xDSL/4G
Final Draw
Final Draw location Platinum
FIFA Headquarters Platinum
PMA/VIP Hotels Silver/xDSL
Transport depots Silver/xDSL/4G
Airports Silver/xDSL
Train stations Silver/xDSL/4G
LOCATIONS Required SLA
Team Workshop
Team Workshop location Platinum
FIFA Events Platinum
PMA/VIP Hotels Silver/xDSL
Transportation Depots Silver/xDSL/4G
Airports Silver/xDSL
Train stations Silver/xDSL/4G
FIFA Congress
FIFA Congress location Platinum
FIFA Headquarters Platinum
FIFA Congress Hotel(s) Silver/xDSL
Transportation Depots Silver/xDSL/4G
Airports Silver/xDSL
Train stations Silver/xDSL/4G
FIFA for Hope
Festival locations Silver

Access links and required bandwidth


The detailed specifications regarding the type and capacity of WAN links for all Sites are introduced in the
respective FIFA World Cup documentation, published at a later stage.

E.11.4.2. Local Area Network


A local area network (LAN) is a computer network interconnecting devices (i.e. computers) within a limited area
such as a building or Site that has its network equipment locally managed. For the successful delivery of the
FIFA World Cup, all Sites shall possess the adequate amount and quality of LAN components to provide highly
available, cost-effective and scalable connectivity to all users.

E.11.4.3. Basic services


In addition to the high-volume capacity circuits necessary to support the FIFA World Cup, smaller scale
telecommunications and data services are also required in various Event-related Sites and shall be provided.
These are primarily voice communication services (e.g. fixed/landline telephony, POTS analogue, ISDN, Private
Branch Exchanges, etc.) and broadband services (e.g. A-DSL, V -DSL, V-DSL2 Cable Modem, FTTH, etc.).
88 General and Non-Stadium Hosting Requirements

All basic services should anticipate the need for Wi-Fi enabled elements as part of the delivery of capability at all
Event Sites.

To offer a stable, suitable and functional service, the adequate active and passive components shall be provided
to allow the Stakeholders to adequately accomplish their tasks and ensure the proper delivery of the FIFA World
Cup.

E.11.4.4. Mobile telephony and data


All Stakeholders related to the FIFA World Cup will rely heavily on mobile services at all Event-Related Sites in the
Host Country.

All Event-related Sites shall have access to stable mobile network and service. This translates to 3G (HSPA &
HSPA+) or 4G voice and data or higher. The service shall be in line with the current state-of-the industry at the
time of implementation.

E.11.4.5. Central systems and services


The central systems and the services comprise the core components of the Event network and almost all network
traffic will travel through these devices. They shall be available for all users and computers on the common Event
network. Therefore, these systems and services must be robust, easily available and reliable.

The central systems are composed of:

• The core network equipment for the common Event network (the Event WAN), the internet service
provider and the international leased line circuits
• The servers which provide central services to all users on the common Event network
• The security and management devices to protect the Event network and internet access

They shall all be located at a Central Services Location (CSL). A central monitoring of IT network and services
shall be implemented.

The following services shall be provided on the Event network:

• Domain and Active Directory


• DNS server service
• DHCP server service
• Print server service
• Scan-to-mail service
• Operating system imaging
General and Non-Stadium Hosting Requirements 89

E.11.4.6. IT security
To deliver a successful Event, a comprehensive IT Security concept based on standard industry best practice will
be put in place and must be adhered to by all devices and users/groups connected to Event network(s). It shall
cover the following elements:

• Data protection and data privacy of all data gathered by, and/or saved on, equipment used for the
operation of applications delivering services to the various Event business units
• Design and implementation of IT infrastructure according to strict guidelines, especially for all devices
which are in any way involved in traffic flow outside of the Event network (e.g. .firewall, routers, VPN,
etc.)
• Monitoring of IT Security Alerts, service availability, operating system process status, file system capacity,
back-up success/failure and operating system performance
• Implementation and use of the security utilities and devices such as firewall, proxy, intrusion prevention,
802.1x Authentication and anti-virus

E.11.4.7. Telecommunications rate card services


Certain user groups at FIFA Events will need on-demand ICT services, which they will pay for themselves. FIFA
will develop a rate card to ensure the timely availability of these services throughout the entirety of the FIFA
World Cup for all user groups defined by FIFA who required them.

The telecommunication rate card services are concerned with fixed telephony, ISDN, broadband internet access
and mobile telephony and data.

E.11.4.8. Venue communications


Communication, both within a Venue and between Venues, is essential for the successful operation of the FIFA
World Cup. FIFA will assess existing systems for suitability on a case-by-case basis.

E.11.5. ICT support infrastructure


The following points discuss all aspects of ICT infrastructure which will be required throughout the FIFA World
Cup lifecycle.

Unless it is expressly otherwise stated, it is understood that this infrastructure is for the exclusive use by FIFA for the
agreed upon duration of the operations periods of the respective events within the entire Competition lifecycle.
90 General and Non-Stadium Hosting Requirements

E.11.5.1. General ICT infrastructure


The following separation regarding ICT infrastructure shall lead to the faultless implementation of ICT operations
and the delivery of services at all Competition Sites:

• Basic IT Infrastructure: permanent infrastructure that constitutes the “foundation” of the physical
infrastructure, without which the IT services necessary to conduct the Event(s) could not be delivered.
This covers:
o Technical installations: cable paths (internal and external cable paths) and cabling, access switches,
aggregation switches, core switches, routers, wireless access points, wireless controllers, security
devices and other devices
o ICT-adapted environmental elements: power, security, HVAC, fire protection/suppression and specific
room design (e.g. raised floor, dropped ceiling)
• Event overlay infrastructure: overlay IT components that are temporary in nature, provisioned, installed
and configured specifically for FIFA’s use during the respective Event in one or more particular Venues.
Overlay components are always built on top of the Basic IT Infrastructure foundation and, therefore, under
no condition will Basic IT Infrastructure components be included within the scope of overlay installation

All Competition Sites and areas that require ICT installation shall be provided with the adequate basic and
overlay ICT infrastructure as defined by FIFA.

E.11.5.2. Technical areas


To ensure the adequate delivery and quality of ICT service at all Competition locations, technical rooms shall be
implemented in accordance with the Site’s specific requirements. Sufficient space for these rooms shall be made
available, as they ensure adequate ICT cabling termination and a secure housing of network equipment. The
following technical rooms are required for the staging of a FIFA World Cup and shall be provided at all required
Competition locations:

• Telecommunications Carrier Room (TCR)


o This space shall house the termination of WAN cables and housing of central provider equipment if the
telecommunications provider requests a dedicated “carrier room” due to the criticality and availability
of required services.
• Primary Technical Area (PTA)
o This area designates the core active network equipment housed in one or two main technical rooms
in each Competition Site, provisioned specifically and used exclusively by FIFA for the management of
service delivery to event staff and media.
• Secondary Technical Area (STA)
o Technical areas located, when required, throughout a Competition Site and where network distribution
is housed and terminated and the user access is provided. These areas and equipment will also be used
exclusively by FIFA for the management of service delivery to event staff and media.
General and Non-Stadium Hosting Requirements 91

• Local Technical Area (LTA)


o These areas shall be established in locations outside the tertiary perimeter of a PTA or STA room or to
increase a gap in the number of available network ports in a specific area. An LTA shall also be used
in locations where only a small amount of FIFA IT Solution (FITS) network ports is required and to
terminate WAN circuits as necessary.

Please see an overview of the infrastructure requirements for the above locations:
92 General and Non-Stadium Hosting Requirements

Minimum
Minimum
area required Position/location Additional specifications
amount
(m2)
– combined with PTA or as
– IBC (1) close as possible to the
two for – FIFA Headquarters (2) corresponding PTA
Platinum – FIFA/Member Association office (1) – With redundant connec-
Telecommunications
SLA – One – Preliminary Draw (draw hall and surrounding) (2) tions, there will be two in
Carrier Rooms (TCR) 50
for other – Final Draw (draw hall and surrounding) (2) Sites with Platinum SLA
(excl. Stadium)
locations – FIFA Congress (main Congress Site) (1) – in this case each TCR must
when needed – other Sites to be determined at a later stage be located in area with
separate fire protection
zones
– IBC (2)
– FIFA Headquarters (2)
– Preliminary Draw Site (2)
– combined with the
– Final Draw Site (2)
TCR or collocated in an
– IBC (2)
Two for Sites existing technical room of
– FIFA Congress Site (1)
Primary Technical with Platinum a building
– FIFA/Member Association office (1)
Area (PTA) (excl. SLA – one of 20 – 30 – When two PTA are
– IT Command Centre (1)
Stadium) others when required – must be
– Main Ticketing Centre (1)
needed located in different fire
– FIFA Venue Ticketing Centre (1)
protected area
– FIFA Venue Hotels (1)
– Member Association Venue offices (1)
– Referee Headquarters (1)
– other Sites to be determined at a later stage
– IBC – Staging lab
– IT Command Centre – Member Association
– FIFA Headquarters Venue offices
Number is – FIFA/Member – Remote
dependent Association office Interpretation – exact location
on the – FIFA Venue Hotels Centre determined based on
Secondary Technical
distribution – VIP hotel(s) – Preliminary Draw FIFA’s space allocation
Area (STA) (excl. 5 – 12
requirements – Referee – Final Draw – proximity to technical
Stadium)
of Headquarters – FIFA Congress room is preferable.
Infrastructure – Additional ticketing – Team Workshop (as
at Site location(s) main technical area)
– Transportation – other Sites to be
Depot determined at a later
– Testing lab stage
– IBC – Team Base Camp
– IT Command Centre Hotels (as main
– FIFA Headquarters technical area)
– FIFA/Member – Team Base Camp
– Outside the tertiary
Number is Association office Training Sites (as
perimeter of a STA or
dependent – FIFA Venue Hotels main technical area)
PTA room or
on the – VIP hotel(s) – Venue-Specific
– locations where small
Local Technical Area distribution – Referee Training Sites (as
5 amount of FITS network
(LTA) (excl. Stadium) requirements Headquarters main technical area)
ports is required and to
of – Member Association – Preliminary Draw
terminate WAN circuits
Infrastructure Venue offices – Final Draw
as necessary
at Site – Airports/train – FIFA Congress
stations (as main – Team Workshop
technical area) – other Sites to be
– PMA Hotel (as main determined at a later
technical area) stage
General and Non-Stadium Hosting Requirements 93

E.11.5.3. ICT support locations


To adequately deliver the ICT solution, specific ICT-related spaces and areas shall be set up to manage,
coordinate and supply support to all FIFA World Cup stakeholders when required. The following spaces shall be
implemented to allow for an efficient ICT delivery:

• IT Command Centre (ITCC)


o The ITCC will be the central point of management for the IT operations. The role of the ITCC will focus
on the management, coordination and surveillance of all IT operational and structural matters. It shall
ideally be located at the IBC.
• Venue IT Offices
o The Venue IT offices will be used by the IT staff to support the ICT infrastructure deployed locally and
to provide on-Site first-level support to the users. These offices shall be located at every Stadium and at
the FIFA HQ.
• Central Service Location
o Facility in the Host Country used for the housing/hosting of core network equipment and server
systems which deliver core services to users working on the Common Event Network (e.g. domain,
DNS, DHCP, etc.). It is also the location at which WAN services are aggregated within the Common
Event Network and where security and management devices are located to protect the Event network
and internet access.

E.11.6. Other ICT support considerations


All support staff for any services or infrastructure in this section will need to be considered by the responsible
party. This includes the support needed between event periods if a service and/or the related infrastructure is in
use.
94 General and Non-Stadium Hosting Requirements

E.12. GENERAL AND EVENT LOGISTICS


Logistics is responsible for securing simplified import and export customs procedures and implementation
thereof, to operate warehouse and distribution services, and to ensure the logistics infrastructure and operation
at Competition Sites.

The Member Association plays a vital part for the success of the sub-projects of customs and freight forwarding,
distribution and Venue logistics, whereas all other sub-projects are mainly managed by FIFA.

E.12.1. Customs and freight forwarding, distribution


In the event of a combined bid of two or more Member Association, all requirements mentioned below need
to be addressed with a central approach in order to align simplified processes and to ensure smooth and timely
transits of goods and materials between countries.

Whilst many goods might be sourced inside a Host Country or the customs union to which a a Host Country
belongs, there is a significant amount of goods that need to be brought into a Host Country to stage the FIFA
World Cup. Depending on the Host Country’s event industry, the goods imported usually include large amounts
of technical equipment and temporary infrastructure.

• Based on the nature of event logistics and critical timelines involved, the customs processes will need to
be simplified as much as possible in order to facilitate all needs of the various client groups needing to
import and export goods and materials for the FIFA World Cup.
• Due to necessary amendments to existing rules and regulations and since Government approval processes
are a time-consuming task in most Host Countries, this task needs to start early and with high priority.
Depending on the extent to which these rules and regulations are decentralised to regions, alignment
from a national level to the regions is essential.
• A guide is needed on customs and freight forwarding specific to the FIFA World Cup to inform all relevant
parties on appropriate procedures.
o The guide shall be issued by local authorities and function as a reference tool to everyone needing to
ship freight internationally and import/export into/from the Host Country.
o It shall give detailed information on Host Country-specific regulations, freight policies and shipping
procedures especially, clearly outline any process simplifications that might be introduced and highlight
the beneficiaries of such rules.
o The guide shall be made available in electronic format via the FIFA World Cup website to ensure all
relevant stakeholders have easy access to this important information.
• The Member Association must ensure that all relevant import and export points (ports, airport, road
borders) are able to facilitate volume peaks especially prior to and straight after the Competition and work
on contingency plans in case of strikes. All major road infrastructure between Competition Sites and from/
to international borders (port, airport, road) must be modern and operational
General and Non-Stadium Hosting Requirements 95

E.12.2. Venue logistics


In order to control delivery flows for each Venue, especially the FIFA World Cup Stadiums and the International
Broadcast Centre, and to ensure simple and unhindered delivery flows while complying with safety and security
provisions, a detailed delivery procedure shall be put in place and be communicated to all relevant parties. At
the latest during the Exclusive Use Period, all Venue-specific deliveries shall be logged on the Master Delivery
Schedule provided by FIFA or its logistics service provider.

The Member Association together with relevant authorities should support the following areas and ensure the
infrastructure readiness thereof at all Stadiums as well as at the International Broadcast Centre:

• Delivery Routes
o They shall allow the safe and efficient access and egress of Logistics vehicles to the Competition Sites.
o They shall be suitable for trucks and other heavy vehicles and allow heavy vehicle traffic at night and
on weekends.

• LOG Point
o This shall serve as the Logistics entry point where each vehicle delivering or picking-up material and
goods that seeks access to the Site needs to pass through.
o It shall be linked efficiently with the road network, access points and adequate parking spaces to allow
a fluid traffic of heavy vehicles.
96 General and Non-Stadium Hosting Requirements

E.13. MAPS & DRAWINGS


Maps & drawings visualise any space and area allocation and/or operational planning on the Site of the
FIFA World Cup and Competition-related Events. Any Site owner shall be prepared to also provide Building
Information Modelling data over the course of the subsequent planning phases of the FIFA World Cup.

Maps & drawings are highly relevant to any planning processes of projects that implement on-Site operations
over the course of the FIFA World Cup lifecycle. They contribute to:

• the understanding of locations, areas and spaces and their interaction with the surroundings
• an effective allocation of areas and spaces required for the Competitions and Competition-related Events
• the communication of Venue and Site set-ups and demarcation lines

E.13.1. Maps & drawings categories


In the context of the FIFA World Cup and Competition-related Events, the following categories of maps &
drawings have been identified as key for the proper running of the FIFA World Cup and shall be developed for
every relevant Site/Area of the FIFA World Cup.

• Overview Maps
o Country and regional overview maps put distances and geographical relations between any Host Cities/
Venues and/or non-Host City Sites within a Host Country or specific region in context.
o Venue/Host City overview maps introduce the allocation of Sites as well as facilities and/or functional
spaces and put distances and geographical relations between them in context.
• Site Maps
o Site Maps introduce the allocation of facilities and put their relation in context. Site Maps can also
introduce further details that might be required for the planning of installations like utility connection
points, surface descriptions, etc.
• Floor Plans/Level Drawings
o Floor plans/level drawings introduce the more detailed allocation of functional spaces and put their
relation in context. Building maps/level drawings can also introduce further details that might be
required for the planning of installations like utility connection points, cable routes, etc.

E.13.2. Maps & Drawings standards


The following requirements, standards and principles shall be applied for all maps & drawings and shall be
consistent across all Host Cities, Venues and Sites.

Host Country stakeholders who are required to deliver maps or drawings as part of their obligations are required
to deliver these in a manner consistent with the raw data requirements as outlined below. Such maps and
drawings will then be adapted by FIFA to conform to FIFA’s policies regarding colour coding and space allocation
principles.
General and Non-Stadium Hosting Requirements 97

E.13.2.1. Raw data requirements


The Raw Data contains any information relevant for the planning of a location like exact dimensions, contours,
areas, openings, installations, utility connections etc. as either built or planned. Raw Data are required for literally
all maps & drawings as they represent the starting point of any drawing, i.e. the status quo of the construction/
location as built or currently planned.

All raw data shall be made available by the required stakeholder in the adequate electronic format file and shall
be functional and independent from any other file.

The raw data content shall:

• always support the identification of the exact dimensions, capacities and/or contours of any space, area,
room, building, roads, walkways, etc.
• include the following information:
o exact space dimensions and contours
o any access and egress possibilities (i.e. doors, elevators, escalators, staircases, gates, etc.)
o any restrictions to the use and utilisation of a space & area (e.g. height < 2.50 m for rooms within a
building or load-bearing capacity restrictions on open spaces, etc.)
o fence lines and/or walls
o any legacy elements
o cable runs and utility connection points
• not be limited to the borders of the respective structure that might be utilised for the Competitions and
Competition-related Events but also encase the surroundings

E.13.2.2. Base maps production


The raw data shall be uniformly processed into base maps to ensure consistency (set-up, format, coding, etc.)
across all Sites and eliminate any architectural specificities.
98 General and Non-Stadium Hosting Requirements

E.13.2.3. Contents and formatting standards


Any maps & drawings relating to spaces and areas considered to be used at the Sites and facilities for the FIFA
World Cup shall highlight the raw data content provided and ensure its clear presentation. Particular attention
shall be paid to the potential overlay structures and ensure that they are clearly identifiable.

The following elements must be part of the maps & drawings’ respective stamps:

• Disclaimer
o Version of the Map/Drawing
o Map/Drawing Owner and the year
• Competition and Match Specifics
• Maps & Drawing-Specific Information
o File Name
o File Path
o Revision Number
o Production Date
o Date of the Raw Data used for the Map/Drawing
• Orientation/Location
• Scale
• Map Name and Location

E.13.3. CAD standards


CAD (computer-aided design) standards shall apply if the maps & drawings are only developed with two-
dimensional drawings. In this case, CAD standards shall be developed in order to optimise production and
undermine any kind of manipulation of drawings. All the constituent groups shall align themselves with these
standards.
General and Non-Stadium Hosting Requirements 99

E.14. MARKETING RIGHTS DELIVERY


Marketing Rights delivery covers the organisation and execution of marketing activities associated with FIFA
World Cup marks and marketing assets as well as the organisation and delivery of the Marketing Rights
programme to Commercial Affiliates. It shall allow society to understand the concepts, benefits, positive impact
and legacy of hosting a major sporting event in a country in order to embrace the Competition and, by doing
so, strengthen the support for the FIFA World Cup including the core goal of prompting local and international
audiences to purchase tickets for the FIFA World Cup. It also focuses on building awareness and excitement
surrounding the FIFA World Cup globally, in the Host Country and within each Host City.

Communication, marketing and promotional activities, initiatives and campaigns shall be implemented across
a variety of platforms, including digital ones, and coordinated with all stakeholders involved in the promotional
activities to reach a global audience.

E.14.1. Competition Marks


Certain Competition Marks will be created in relation to the Competition to aid in the recognition and
promotion of the Competition and Competition-related Events. FIFA will have the sole right to determine the
concept, design and selection of the Competition Marks. The Competition marks that are expected to be created
include:

• Official Emblem
• Official Slogan
• Official Mascot
• Official Poster

FIFA may elect to involve the Member Association, Government and/or other stakeholders in the creation process
at its sole discretion.

E.14.1.1. Additional marks


Host City poster
The Host City posters are official Competition-related posters, which may be created for each Host City at FIFA’s
sole discretion. Through specific Host City-specific design elements and Competition Logos, each Host City, in
collaboration with FIFA, may be appointed to create a poster for the purpose of promoting their unique brand
identity and character. The specific artwork is to be developed in two formats, promotional (non-commercial
purpose) and retail (commercial purpose) and constitutes a key marketing tool of the Host City/Competition
promotion.

Host City logo


Each Host City may have an official logo at FIFA’s sole discretion. This aims at increasing appeal, recognition and
credibility and shall capture the Competition’s positioning and values.
100 General and Non-Stadium Hosting Requirements

E.14.2. Digital platforms


Digital content (e.g. fan services/information) shall be leveraged across FIFA’s digital media channels. It shall be
performed on the overall FIFA Competition-related Digital platforms and information about the Host Cities, the
Stadiums and any other information relevant for potential spectators of the FIFA World Cup shall be available. Also,
information about the Member Association including any information on the initiatives, activities and campaigns
shall be made accessible. All specific Competition content (e.g. Match coverage) is the responsibility of FIFA.

Any digital media content shall be produced, translated, monitored and analysed to optimise the use
communication and promoted under the official domain (currently www.FIFA.com).

E.14.3. FIFA World Cup promotional events


Events targeted at both the Host Country‘s population and potential/actual visitors shall be planned, organised
and implemented throughout the FIFA World Cup’s lifecycle to add a sense of involvement, a local touch of
colour and to promote the country and cities’ status as hosts of the FIFA World Cup. All promotional events
shall follow the Competition marks narrative and keep focus on achieving the commercial objectives. Said
promotional events may take place at locations specially provided for the event, equipped with all the necessary
physical requirements, utilities and services, free of any unapproved third party commercial identification and
with space for any organisational personnel tasks that need to be fulfilled in relation to the events.

E.14.3.1. General promotional events


The following types of events shall be considered as part of the Marketing Rights delivery to improve the
commercial delivery around the FIFA World Cup:

• Banquets and receptions (e.g. Team welcome Events etc.)


• Cultural programmes (e.g. music concerts, art exhibitions, etc.)
• Festivals (e.g. street parties. Beach Events, etc.)
• Tournaments (e.g. local youth football Competitions etc.)
• Roadshows (e.g. mass mobilisation Events etc.)
• Exhibitions and displays (e.g. trade fairs, conferences, etc.)
• Public participation projects (e.g. social responsibility projects etc.)
• Partnership events (with Host City associated non-commercial entities) (e.g. public service projects etc.)
• Existing events (e.g. sport and cultural events etc.)

E.14.3.2. Public launch of Competition Marks


Public launch events relating to the official Competition Marks shall be planned, organised and implemented as
part of the overall Marketing Rights delivery and Competition-related communications.
General and Non-Stadium Hosting Requirements 101

E.14.3.3. FIFA/member association promotional events


Official promotional events surrounding the FIFA World Cup will be staged to create public awareness around
the Competition (e.g. tournament roadshows, countdown milestone celebrations, etc.).

E.14.3.4. Host City poster/logo launch event


A public launch event may be planned, implemented and organised to promote the reveal of all Host City
posters/logos if created.

E.14.4. Giveaway items distribution


In order to locally promote the FIFA World Cup, giveaway items bearing the Competition Marks can be
distributed free of charge as defined by FIFA in relevant distribution guidelines. If such giveaway items are
distributed, it shall be executed and permitted with a reasonably small number of promotional and protocol gifts
and they shall be obtained from a FIFA approved and licensed provider.

E.14.5. Commercial Display Areas (Fan Zones)


Commercial Display Areas at non-Stadium Sites are entertaining and interactive displays where Commercial
Affiliates are located and can showcase their products with the objective to engage with the audience in the
best possible and entertaining way. Sales of food & beverages and Official Licensed Product sales shall also be
conducted at the Commercial Display Areas.

These areas shall:

• Provide a safe and secure space for Fans and individuals to engage with the Commercial Affiliates
• Grant space to every Commercial Affiliate to erect a display
• Grant Space to the Host City to erect a display
• Grant Space to an Official Licensed Product Shop/Outlet

E.14.6. Brand protection operations


On-Site brand protection operations shall be implemented to prevent ambush marketing activities and/or
infringement of FIFA intellectual property within the Competition Controlled Area and to enforce the tournament-
specific commercial and communication regulations. A Controlled Area is defined as any area determined by FIFA
that is located directly adjacent to the Outer Security Perimeter, in which certain commercial and other activities are
prohibited on matchdays and the days prior to matchdays to ensure the smooth implementation of the staging and
organisation of the Matches and protect the rights of the Commercial Affiliates.

The operations shall consist of matchday patrols of the Controlled Area around Stadium and non-Stadium Sites
to prevent ambush marketing activities and/or infringement of FIFA intellectual property.
102 General and Non-Stadium Hosting Requirements

E.15. MEDICAL SERVICES


The provision of effective and efficient medical services according to the highest international standards to
ensure the health and well-being of all stakeholders is an integral part to the successful planning and provision
of the entire FIFA World Cup.

E.15.1. Public medical services


The Member Association must ensure that the relevant Host Country stakeholders put in place sufficient public
medical facilities and procedures to deal with the influx of people during the FIFA World Cup.

This includes:

• Ensuring that sufficient hospitals, and ambulances are available to cover the cities during the Competition.
• Procedures are in place to ensure that foreign visitors are able to access the healthcare system.
• Procedures for dealing with large-scale medical emergencies within each Host City and nationally.

E.15.2. Medical services strategy


The detailed medical services strategy shall outline proposals for the following:

• Designated hospitals shall provide facilities and services such as pre-arranged access, full range of medical
specialist care and medication and adequately qualified medical staff (e.g. doctors and nurses).
• Advanced life support prehospital paramedics and timely access to 24-hour advanced life support and
intensive medical care emergency medical services, by road or by air so as to provide a fast, efficient and
effective seamless service of resuscitation, stabilisation, transfer, diagnostic investigation, definitive care
and inter-hospital referral, if and when necessary on a national basis shall be provided.
• 24-hour availability of medical centre staffed with appropriately qualified and equipped doctors and
medical support personnel shall be provided at the FIFA Headquarters and the Referees’ Base Camp at
such times to be defined by FIFA.
• English-speaking, appropriately qualified doctors and medical support personnel shall act as liaison officers
between the Team Delegation members, the Referees and the FIFA Delegation members during the entire
Competition.
• Trained medical staff must also be readily available at every Competition Site. Special attention shall
be paid to ensure that Medical Services are readily available at all accommodation Sites where the FIFA
Delegation, the Teams and the Referees are lodged.
• Appropriate personnel appointments, comprehensive planning, focused training and Match exercises
must be undertaken to ensure readiness and adequacy of services.

For medical services provision at the Stadium, refer to section F.12.


General and Non-Stadium Hosting Requirements 103

E.15.3. Medical services operations


The medical services operations deal with the implementation and enforcement of the medical services strategy
to ensure that all constituent groups will receive the adequate treatment when required.

E.15.4. Ambulances
All ambulance transfers must be executed according to a critical patient ambulance transfer plan, involving an
official traffic escort, to minimise the transport time to the designated hospital.

All Competition Sites must have either a dedicated ambulance(s) or a vehicle on standby in the near vicinity for
immediate dispatch. The ambulances must be positioned in a way enabling a response time of a maximum of
five minutes after the call for assistance.

Within each Training Site, Team Base Camp Hotel and Venue-Specific Team Hotel, a dedicated basic life support
and automatic external defibrillator (AED)-equipped ambulance operated by appropriately qualified medical
personnel with medical equipment shall be provided.

E.15.4.1. Designated FIFA Competition hospitals


Designated FIFA Competition Hospitals shall:

• Be located in every Host City (1 per Host City)


• Be responsible for the evaluation, diagnosis, treatment and rehabilitation of any FIFA Delegation patient
that is presented to the hospital for medical assistance, both in emergency and non-emergency situations.
• Be equipped with hospital facilities and medical services of the highest international level of care in all
medical specialties based on current evidence.
• Have comprehensive interpreting services available on a 24-hour basis for foreign language patient verbal
communication purposes, particularly the main FIFA languages (i.e. English, French, Spanish and German).
104 General and Non-Stadium Hosting Requirements

E.16. SAFETY AND SECURITY


A safe and secure FIFA World Cup is the aim of all those involved in its planning as well as the millions of
spectators around the world. To ensure the safety and security at all times of all individuals present at every
Competition Site, transport hubs and public areas, cooperation, integrated planning and coordinated procedures
of the highest quality standard amongst all stakeholders involved in the Competition delivery are essential.
More precisely, the Member Association, the Host Country’s Government and the appropriate authorities (e.g.
law enforcement agencies and armed services), a reputable security provider and international agencies (e.g.
Interpol) shall cooperate for the development of the security strategy and the delivery of the safety and security
operations.

The fundamental principles of the security project will be:

• Safety of all participants


• Asset protection
• Access control
• Dynamic risk assessment and contingency planning
• Incident management

E.16.1. Safety and security concept


The safety and security concept delivered shall address the key safety and security matters as set out in the FIFA
Guidelines on Developing a Safety & Security Strategy and Concept, including:

• categories of people covered by the safety and security operation


• the footprint of the event including all the Sites covered by the safety and security operation
• the types of issues the safety and security operation will cover
• start, phasing, and end dates for the safety and security operation

It will also set out the responsibilities and accountability of the various organisations in the Host Country who
will be involved in the delivery of the overall objective of the safety & security concept.

The safety and security concept shall be developed alongside other related projects such as accreditation and
ticketing.

E.16.2. Security operations


The security operation aims to ensure that every Competition Site and stakeholder is, at all times, able to operate
in a safe and secure setting to allow for an optimal delivery of the Competition.
General and Non-Stadium Hosting Requirements 105

E.16.3. Security perimeters and access points


Security will apply perimeters around all Sites both for vehicles and pedestrians. These perimeters, and their
related access points, will therefore act as a filtering point for all traffic flows and must be factored into transport
planning from an early stage.

In principle, the following Access Control Points and Zones must surround all Competition Sites:

Security Perimeters &


Description
Areas around Sites
Point where permitted vehicles are allowed to pass through quickly and efficiently while non-permitted
Traffic Permit Control
vehicles are being redirected away from the perimeter.
Traffic Preliminary Zone/
Traffic/Security zone limitation established to filter permitted and non-permitted traffic around a Site.
Public Zone
Traffic/Security zone limitation established to filter permitted and non-permitted traffic around a Site.
Vehicle Permit Checkpoints
Located between the Traffic Permit Control and the Vehicle Permit Check.
Perimeter/area/zone established to assist in the prioritization of traffic around a Site. This zone is
Traffic-free Zone
located after the vehicle permit check.
Final high-level security search of vehicle and occupants on entry to Outer/Inner Secure Perimeter. The
space must be able to accommodate the Site’s traffic at peak hours and it is where the entire vehicle
Vehicle Screening Area
inspection will take place and where cargo security seals are checked. X-ray machines shall also be
present to scan specific items when required.
A designated area where spectators and accredited personnel are screened prior to entering the
through the Venue security ring to ensure that no prohibited items enter the Venue. This is where the
Pedestrian Screening Area pedestrians shall surrender any prohibited items, the X-ray scans of carried equipment, the physical
searches and pat-downs and the physical inspection with handheld and walkthrough metal detectors
shall take place.
Outer/Inner Perimeter and
Secure Area for vehicles, occupants and any pedestrian flow.
relevant defined Area(s)
106 General and Non-Stadium Hosting Requirements General and Non-Stadium Hosting Requirements

E.16.4. Site security infrastructure


Each Competition-related Site will require specific security infrastructure to fit the needs of the safety and
security operation on that Site as identified by the Venue operational plan. At a minimum, the following will be
required:

• Operational Command Centre: designated room from which the safety and security operation will be
managed. It must be secured on a 24/7 basis and only be accessible to authorised personnel. In the
Stadium, this will be the Venue Operation Centre (see section F.13.8.).
• Closed circuit television system (CCTV): camera surveillance system which covers the entire footprint of
the Site.
• Fencing and similar infrastructure to create a secure perimeter.
• Appropriate facilities for security staff including an office for the security manager and guard posts.
• Search and screening areas (mag & bag) for persons and vehicles (as appropriate): points where security
screening takes place, including passing through metal detection units and physical or electronic
inspections of hand carried items.
• Remote search park: facility where the search and screening of goods before their delivery to a
Competition Site takes place. It must be secured on a 24/7 basis and equipped with CCTV, large pallet
x-ray equipment and other baggage and vehicle X-ray equipment.
General and Non-Stadium Hosting Requirements 107

E.17. DRESSING AND SIGNAGE


Event dressing and signage aims at creating a memorable festive atmosphere prior to and during the FIFA World
Cup and fulfils a functional role of assisting visitors and functional groups with way-finding signage. It shall be
consistently applied across all the Competition-related Events, Stadiums and Sites.

• All dressing and signage material shall be designed by FIFA and produced according to FIFA’s specific
graphic guidelines for the FIFA World Cup by FIFA unless otherwise agreed.
• The material used for all dressing and signage must meet the quality standards defined by FIFA and
may consist of adhesive posters, banners, stickers and tarpaulins of different sizes and shall be made of
materials which are suitable for covering and/or decorating surfaces of all kinds.
• Dressing and signage shall also achieve the goal of providing the best and most effective event look and
recognition to FIFA Commercial Affiliates.
• All dressing and signage shall meet with all applicable security requirements and regulations, including
those relating to the prevention of fire as well as the highest standards with regard to sustainability.

E.17.1. Dressing
FIFA World Cup dressing is indoor and outdoor branding that celebrates the FIFA World Cup and shall be
displayed prior to and during the Competition and Competition-related Events in high-profile locations in, on
and around all of the Sites and infrastructure. FIFA will develop a Venue dressing programme which covers:

Dressing can be considered to be split into a number of parts:

• Host City Dressing


• Outdoor Media Space
• Protocol Routes
• City Beautification
• Competition Site Dressing

E.17.1.1. Host City dressing programme


A major component of the FIFA World Cup’s branding and communication strategy involves decoration of
certain locations within the Host City as of approximately 14 days before the Competition or Competition-
related Event. FIFA will develop designs to be used in each city to decorate the city with the official marks and
Commercial Affiliate marks of the FIFA World Cup. Such dressing will go a long way to help create a festive
atmosphere in the Host Cities and other key locations within the Host Country.

Thus, the Host City will be required to secure the following locations in order to support the Venue dressing
programme.
108 General and Non-Stadium Hosting Requirements

• The direct vicinity of the Stadium


• Adjacent to the Training Sites
• Adjacent Venue-Specific Team Hotels
• Adjacent to the FIFA Fan Fest
• Adjacent to other Official Hotels (FIFA Headquarters and Venue Hotels)
• Within and around Host City airports and main train stations
• Within and around public transportation Sites, such as bus and metro stations
• Along principal traffic routes and other in high-profile areas around the city centre

Such decoration space shall be reserved throughout the entire Competition (a minimum of 14 days prior to the
start of the Competition until a minimum of 48 hours after the end of the Competition). In addition, such space
shall be reserved prior to and during the main Competition-related Events, such as the Preliminary and Final
Draws, the Team Workshop and the FIFA Congress.

FIFA, together with the Host Cities, will produce various types of branding media to be applied to city
infrastructure such as lampposts, billboards, bus shelters highway bridges among many other types of city
branding infrastructure.
General and Non-Stadium Hosting Requirements 109
110 General and Non-Stadium Hosting Requirements

E.17.1.2. Outdoor media space


The Host Cities will be required to reserve a quantity of Outdoor Media spaces (e.g. billboards, bus kiosks, bus
facades, etc.) whereby the Commercial Affiliates may purchase such space exclusively to advertise and associate
their commercial relationship with the FIFA World Cup and otherwise help to promote the FIFA World Cup. Such
inventory must be provided exclusively to Commercial Affiliates to purchase in key locations within the Host
Cities.

Minimally, the following locations shall reserve and allocate Outdoor Media Space:

• The direct vicinity of the Stadium


• Training Sites
• The Venue-Specific Team Hotels
• The FIFA Fan Fest
• Any other Official Hotels (FIFA Headquarters and Venue Hotels)
• Host City airports and Main train stations
• Public transportation Sites, such as bus and metro stations
• Principal traffic routes and other in high-profile areas around the city centre

Outdoor Media Space shall be reserved throughout the entire Competition (a minimum of 14 days prior to the
start of the Competition until a minimum of 48 hours after the end of the Competition) as well as prior to and
during the main Competition-related Events, such as the Preliminary and Final Draws, the Team Workshop and
the FIFA Congress.

E.17.1.3. Protocol routes


Protocol routes are the main road thoroughfares leading towards the FIFA World Cup Stadiums and/or Event
Venue (Draw Venue, FIFA Fan Fest, etc.) where a large quantity of decoration material will be installed and
presented to be seen by the a large proportion of the individuals within all Host Cities.

Every Host City shall identify and prepare protocol routes where the Competition-specific decoration material will
be presented.

E.17.1.4. City beautification


In order to render Host Cities as welcoming and attractive as possible to members of the public and visiting
football fans, the Host Cities shall use their best efforts to improve and embellish their public facilities and public
spaces (e.g. hiding of construction sites, greening and landscaping, beachfront revitalisation, litter removal,
etc.). Specific attention to beautification projects shall be made to areas that will be in close proximity to the
Competition operations such as protocol routes, Stadium surroundings, FIFA Fan Fest area, transportation hubs,
city centres, etc.
General and Non-Stadium Hosting Requirements 111

E.17.1.5. Competition and Competition-related Event Site dressing


FIFA will be responsible for the dressing of all Sites related to the Competition or Competition-related Event. The
dressing project extends to all Official Sites including, but not limited to FIFA hotels, the International Broadcast
Centre, Airports, Draw Venues and potentially Team Training Sites and Team Hotels.

E.17.2. Signage
Signage encompasses all solutions to allow the different constituent groups as well as the general public to
swiftly and easily navigate through the Host Country/Cities and the different Competition-related Sites.

Signage is divided in the following categories:

• Orientation signage: Signage such as “You are here” Maps, info towers, which contain information
regarding the standpoint of a particular location or infrastructure at or around the Site.
• Directional signage: Signage to assist the different client groups to reach their destinations.
• Identification signage: Signage which indicates the purpose of a particular space or room
(e.g. “Media Centre”).

E.17.2.1. Public signage


In addition to the Venue dressing programme above, the Host City should ensure that there is sufficient signage
throughout the city to allow all stakeholders to access the relevant Sites. Signage should be in English and the
local language and be located around all the key Sites including but not limited to:

• Main arrival/departure hubs within the city such as airports and train stations to ensure fans arriving are
able to navigate around.
• Areas between public transport drop-offs and the outer Stadium perimeter should be adequately signed
so that the spectators are directed to the correct entries according to the spectator flow plans.

E.17.2.2. Site signage


FIFA will be responsible for the signage at all official Sites of the Tournament and Competition-related Events.
112 General and Non-Stadium Hosting Requirements

E.18. COMPETITION-RELATED EVENTS


Apart from the preparation and organisation of the Matches, the FIFA World Cup also comprises certain
Competition-related Events. Those Competition-related Events are required to be hosted and staged in connection
with the Competition and, due to the public awareness for certain of these Competition-related Events, will create
an important opportunity to promote the FIFA World Cup and the Host Country around the world.

Operational support for the staging of the Competition-related Events is required. The operational projects
described as part of the present Hosting Requirements (i.e. Security, Transport, Guest Management, Language,
Accreditation, Medical Services, ICT, Media Services, Volunteers, etc.) shall also be implemented as part of these
Competition-related Events.
General and Non-Stadium Hosting Requirements 113

E.18.1. Draws
In connection with the FIFA World Cup, two Draws shall be staged:

• Preliminary Draw: ceremony in which Teams of all Member Association participating in the qualification
for the FIFA World Cup are drawn into groups for each of the qualification zones.
• Final Draw: ceremony in which Teams in the final Competition of the FIFA World Cup are drawn into
Competition groups that will be featured in the Competition’s Match Schedule.

E.18.1.1. Draw organisational requirements


The Draws shall be organised according to the following elements:

• Shall be staged in a Site providing adequate office space, working spaces and the set-up of commercial
displays by the Commercial Affiliates.
• The Draw shows shall be televised and have a national flavour. Performing artists must be chosen
accounting for the interests of FIFA and its Commercial Affiliates or any other third parties.
• The look and feel and event branding including Competition Marks and assets and Commercial Affiliates
presence shall be designed by FIFA and incorporated in the Draw show.

Surrounding the Draw will be a programme of activities and services covering a variety of different areas, with some
beginning before the Draw show. Their operations shall be viewed as extensions of the main event and planned and
implemented accordingly. The following elements are expected to be held in conjunction with the Draw:

• FIFA Banquet before the Draw show


• Cocktail reception before and/or after the Draw show in the Commercial Affiliates area, depending on the
timings of the Draw show
• FIFA Club and Social Events
• FIFA Committee Meetings
• Team Seminar/Team Workshop
• Commercial Affiliates and Media Rights Licensees workshops or round tables
• Sustainability Events
• Sponsorship agreement or renewal announcements

The Member Association is required to make proposals for the location of the Draws as part of the Bid
from which FIFA will make a final selection. Should proposals from the Member Association not meet FIFA’s
operational requirements then FIFA may ask the Member Association to make additional proposals.
114 General and Non-Stadium Hosting Requirements

E.18.1.2. Draw Site


The Draw Site shall be able to accommodate the important number of guests that will attend the Draw and the
related events. When selecting a location, proximity to the following mandatory infrastructure shall be ensured:

• Draw Hall and Commercial Display Area (including guest reception areas)
• Media Centre & Broadcast Compound space
• FIFA and Member Association offices and hotels

Additional on-Site facilities shall be located in the close proximity of the main Draw Hall to allow for a smooth
and seamless development of the activities and ensure a quality broadcast of the event. It shall include the following

• Accreditation Centre
• Volunteer Centre
• IT Control Centre (ITCC)
• Logistics Compound
• Catering facilities
• Parking, drop-off/pick-up points, vehicle circulation areas, staging area and access ways, luggage deposit areas
• Locations for potential outside TV presentation platforms

A sample layout of a Draw Venue can be found below.

Accreditation Centre

VVIP Lounge
TV Compound

Media Centre, Mixed Zone

Production Services

Main Draw Hall

Stage/Backstage Media Centre,


Mixed Zone

Offices (FIFA/LOC)

Offices (FIFA/LOC)
General and Non-Stadium Hosting Requirements 115

Minimum
Occupancy
Name of space/ Minimum area
(expected no. Position/location Additional specifications
installation amount required
of people)
(m2)
Preliminary
Draw
– location in one of the tbc – difference in Draw Hall
Host Cities – subject to Occupancy shall be reflected in
Draw Hall 1,100
1 5,000 confirmation in the area
(Preliminary Draw) 1,300
– strong W-LAN connection in
all areas
– adjacent to Draw Hall – separate area in addition to
and close to the Media the Media Centre
Mixed Zone Centre
1 1,000
(Preliminary Draw) – very short walking
distance between the
different locations
Broadcast – as close as possible to Stable foundation to hold the
Compound and Draw Hall weight of a number of trucks
1 2,000
Broadcast Areas and very heavy equipment
(Preliminary Draw)
Event-Time Offices – at the Draw Site
170
and Workspaces 1 1,900
workstations
(Preliminary Draw)
Event-Time Offices – at the FIFA HQ
145
and Workspaces 1 1,700
workstations
(Preliminary Draw)
Event-Time Offices – at the VIP Hotel
1 100 8 workstations
and Workspaces
– on the pathway Must have space for:
between the Red – Commercial Affiliate
Carpet and the Draw promotion displays
Commercial Up to 20
Hall – Official Merchandise Stand(s)
Display Area/ 1 2,000 – 3,000 displays of 5m
– FIFA corporate display(s)
Reception x 5m
– Host City displays
– reception and catering for
guests pre– and/or post-show
– on the pathway – exclusive/separate space from
between the Red the Commercial Display Area/
VIP Lounge 1 500 – 700
Carpet and the Draw Reception
Hall
– dedicated catering facilities
Media Centre 1 1,500 – 2,000
for Media representatives
– adjacent to the outer
Accreditation
1 500 security perimeter of
Centre
the Draw Site
Volunteer Centre 1 200 – 300
incl.
IT Command
1 250 – two Primary Technical Areas
Centre
– two Telecom Carrier Rooms
enough hotels to – close to the Draw hall – 3-, 4– and 5-star hotels
cover the overall – all Hotels in close – also where the Team Seminar
Draw Hotels 1.500 guest
demand in Host proximity to each other during the Preliminary Draw
(Preliminary Draw) rooms
City where the takes place
Draw takes place
116 General and Non-Stadium Hosting Requirements

Minimum
Occupancy
Name of space/ Minimum area
(expected no. Position/location Additional specifications
installation amount required
of people)
(m2)

Final Draw

– location in one of the tbc – difference in Draw Hall


Host Cities – subject to Occupancy shall be reflected in
Draw Hall 1,750
1 5,000 confirmation in the area
(Final Draw) 1,950
– strong W-LAN connection in
all areas
– adjacent to Draw Hall – separate area in addition to
and close to the Media the Media Centre
Mixed Zone Centre
1 2,000
(Final Draw) – very short walking
distance between the
different locations
Broadcast – as close as possible to Stable foundation to hold the
Compound and Draw Hall weight of a number of trucks
1 3,000
Broadcast Areas and very heavy equipment
(Final Draw)
Event-Time Offices – at the Draw Site
190
and Workspaces 1 2,200
workstations
(Final Draw)
Event-Time Offices – at the FIFA HQ
155
and Workspaces 1 2,000
workstations
(Final Draw)
Event-Time Offices – at the VIP Hotel
1 100 8 workstations
and Workspaces
– on the pathway Must have space for:
between the Red – ommercial Affiliate
Carpet and the Draw promotion displays
Commercial Up to 20
Hall – Official Merchandise Stand(s)
Display Area/ 1 2,000 – 3,000 displays of 5m
– FIFA corporate display(s)
Reception x 5m
– Host City displays
– reception and catering for
guests pre– and/or post-show
– on the pathway – exclusive/separate space from
between the Red the Commercial Display Area/
VIP Lounge 1 500 – 700
Carpet and the Draw Reception
Hall
– dedicated catering facilities
Media Centre 1 1,500 – 2,000
for Media representatives
– adjacent to the outer
Accreditation
1 500 security perimeter of
Centre
the Draw Site
Volunteer Centre 1 200 – 300
incl.
IT Command
1 250 – two Primary Technical Areas
Centre
– two Telecom Carrier Rooms
enough hotels to – close to the Draw hall – 3-, 4– and 5-star hotels
cover the overall – all Hotels in close – also where the Team Seminar
Draw Hotels 1.900 guest
demand in Host proximity to each other during the Preliminary Draw
(Final Draw) rooms
City where the takes place
Draw takes place
General and Non-Stadium Hosting Requirements 117

E.18.2. FIFA Congress


The FIFA Congress is the supreme body of world football’s governing body. As the legislative body of world
football – football’s “parliament” and General Assembly – it is one of the most important Events in FIFA’s
calendar and FIFA expects the highest quality standards for staging this important Event.

In the year of the FIFA World Cup, it is expected that the FIFA Congress shall be staged in the Host City of the
FIFA World Cup Opening Match, immediately prior to the start of the Competition.

The FIFA Congress is not only an assembly. but consists of a one-week event with different events and happenings.
Their operations shall be viewed as extensions of the main event and planned and implemented accordingly.

The following events are expected to be held as part of the FIFA Congress activities:

• A variety of pre-Congress meetings


• FIFA Council meetings
• Confederations meetings/congresses
• A small-scale football tournament
• FIFA banquet
• The actual FIFA Congress (general assembly)
• Press conferences and other media activities
• Other smaller social events (FIFA Council dinner, welcome cocktail reception or farewell party/ post-
Congress cocktail reception, etc.)

The Congress Site should provide space to accommodate between 1,200-1,300 guests and the auditorium
should have 2,500-3,200m2 of useable space. This does not include other spaces used during the Event such as
offices, meeting rooms, broadcast compounds, media centres, accreditation centres etc.)

The Member Association is required to make proposals for the location of the Congress as part of the Bid
from which FIFA will make a final selection. Should proposals from the Member Association not meet FIFA’s
operational requirements then FIFA may ask the Member Association to make additional proposals.

E.18.3. Team Workshops/Seminars


Workshops and seminars are typically held for Participating Member Associations in the country of the
Competition. The meetings are coordinated by team services to provide information on:

• Host Country and Venues


• Organisational principles
• Policies and procedures
• Preparations for the Competition
• Requirements of the participants
118 General and Non-Stadium Hosting Requirements

The Team Workshop Site shall provide space to accommodate approximately 1,500 people and the plenary
session room should have 1,500m2 of useable space. This does not include other spaces used during the Event
such as offices, meeting rooms, broadcast compounds, media centres, accreditation centres etc.)

Most Team Workshops or Seminars will take place surrounding other Competition-related Events, such as the
Draws, however the main Team Workshop for the FIFA World Cup will take place as a stand-alone event a few
months prior to the first match of the FIFA World Cup. The Member Association is required to make proposals
for the location of the Team Workshop as part of the Bid from which FIFA will make a final selection. Should
proposals from the Member Association not meet FIFA’s operational requirements then FIFA may ask the
Member Association to make additional proposals.

E.18.3.1. Team Workshop Site


The workshop/seminar Site shall be:

• A congress centre with accommodation facilities or a hotel of an adequate size, where all the different
facilities used for the different meeting activities are located as close to one another as possible
• In the proximity of an airport with international connections, which shall also be sought to accommodate
the MAs and PMAs from all over the world.

A Team services centre shall be set up to provide Participating Member Associations an opportunity to get
relevant information on, and/or to organise Site inspection visits for its representatives with regard to possible
Team Base Camps, Training Sites and relevant Stadiums. The Team service centre shall:

• Be located at the Site of the Team Workshop.


• Include meeting spaces, travel booking facilities, transport services and adequate exhibition/booth spaces

Team services will arrange accommodation and transport, meeting facilities, and meals for constituents where
applicable. They will develop the content for the meetings and provide for the safety and security of the
participants.
General and Non-Stadium Hosting Requirements 119

E.19. SPECTATOR SERVICES


Spectator services relates to the coordination of various operational function for individuals and groups of
individuals that are attending the Competition, with a particular focus on ticket holders. Within the Stadium
perimeter the provision of services to spectators is the responsibility of FIFA (see F.14.) and outside of this the
responsibility lies with the Host City.

The Host City must ensure that the Spectators shall experience the FIFA World Cup in an engaging and
stimulating way and receive a unique taste of the Host Country’s character and passion. At all times during the
FIFA World Cup lifecycle, they shall feel and experience the high standing of the FIFA World Cup.

The Host City must put in place a spectator services unit that will be responsible for coordinating all aspects
of a spectators journey in the Host City from the arrival to departure, in particular taking into consideration all
logistical aspects, such as transport, accommodation, entertainment, security and an integrated communication
platform.

On Match Days, in order to ensure a high quality and positive experience through a seamless and efficient
end-to-end spectator experience, the Host City Authority shall ensure the full support of the Stadium Authority
to establish and operate a pedestrian flow system and a spectator information and guidance system, including
Stadium spectator service points at suitable locations in close proximity to the Stadium. In particular, the Host
City Authority shall be responsible to ensure all spectator-related operations for the “last mile”, meaning the
walkway between the Stadium transport hubs and the access to the Stadium.
120 General and Non-Stadium Hosting Requirements

E.20. TEAM SERVICES


Team services perform a duel role whereby they both deliver certain services directly to Teams as well as ensuring
the coordination of all other services provided to Teams.

FIFA will be responsible for the Team services function but rely on the support of the Member Association in
certain areas.

E.20.1. Team delegation inspections


Many Teams will travel to the Host Country prior to the Competition in order to form a personal impression of
the Host Cities, Stadiums, Team Hotels, Training Sites and other key infrastructure.

The Teams shall be guided through the Country by FIFA and official inspection tours of the relevant Sites shall
allow the Teams to collect the required information for the planning of their arrival for the FIFA World Cup,
such as:

• General information on all the Venues


• General geographical and cultural features of the surroundings
• Environmental and climatic conditions of the locations to be visited
• Sunset and sunrise times of each of the relevant regions
• Health and vaccination recommendations
• Distances from the Team Hotel to the Training Site, Stadium, airport, dedicated hospital and the city centre
• The Member Association will be required to support FIFA through provision of information or support in
gaining access to certain infrastructure as requested by FIFA.
General and Non-Stadium Hosting Requirements 121

E.21. TECHNICAL SERVICES


Essential technical installations are required to support a Site’s infrastructure and operations.

The following elements will be covered as part of technical services:

• Power
• Heating, Ventilation and Air Conditioning
• Cabling
• Sanitary Facilities
• Fresh/Wastewater
• Pitch Maintenance
• Lighting

E.21.1. Power
The increased level of activity and Overlay Infrastructure that are required at a Site to stage the FIFA World Cup
or Competition-related Event push the electrical loads to levels well beyond normal for such Sites. This power
demand is also influenced, to a great extent, by the wide television coverage required and all the material
necessary to broadcast the FIFA World Cup all around the globe.

Therefore, additional power infrastructure must be planned for and installed to ensure that facilities and
Stakeholders are able to function with sufficient power. All Sites shall have state-of-the-art power configurations
leading to a safe power supply and the sufficient primary, secondary power sources to mitigate against nearly all
possible power issues.

E.21.1.1. Energy sources


Different sources of electrical energy and methods of supply can be used to satisfy the needs at Competition Sites.

The available sources are:

Source Definition
Utility Power Electrical power supplied by the local utility (also called “grid power”).
Generator Power Electrical energy produced by one or more diesel generators located on the premises.
UPS – electrical power supplied through conditioning equipment maintaining continuous energy flow without
UPS Power
interruptions (accomplished by using a static set-up – batteries – or a rotating dynamic set-up).
Primary Source Energy source supplying the distribution network under normal operating conditions.
Back-up Source Energy source capable of supplying the distribution network in case of failure of the Primary Source.
122 General and Non-Stadium Hosting Requirements

E.21.1.2. Types of distribution


The following terminology regarding the types of power distribution apply in the context of the FIFA World Cup.

Type Purpose of use Power topology Level of service


Feeding all broadcasting and auxiliary BTP primary and back-up source and Required to be backed
Broadcast Technical equipment critical for the FIFA World distribution must be isolated from up and must be designed
Power (BTP) Cup broadcast operations. VDP and/or BDP disturbances. to be uninterruptible. 2N
redundancy required.
Feeding all temporary broadcast Site The VDP source can be the primary or Required to be backed up
facilities and their equipment (e.g. back-up source for BDP if it meets the and in case of an interruption
distributions feeding the general capacity, specifications and voltage of supply must be restored
Broadcast Domestic
lighting, broadcast domestic sockets levels required for BDP. The VDP within 1 minute.
Power (BDP)
and all HVAC units inside temporary source alone does not meet the Level
broadcast Site premises plus the of Service requirements for BDP.
HVAC supply systems )
Feeding all general lighting for both VDP is a specification for the supply Required to be backed up
indoor and outer Venue space, air source and distribution provided to and in case of an interruption
conditioning and/ or heating of the Venue. The VDP source can be of supply must be restored
Venue Domestic the Venue and any other (existing/ the Primary Source for BDP as long as within 3 minutes.
Power (VDP) permanent) infrastructural element of it meets the capacity, specifications
the Venue and its precinct requiring and voltage levels required for BDP.
power supply, e.g. Ticketing Centre,
Accreditation Centre, etc.

The separation between Broadcast and Non-Broadcast Powers is required in order emphasise the requirement
that Broadcast Power shall run independently and on totally separate sources of power than any other user
group like power for Hospitality, Field-of-Play lighting or Stadium backup power.

E.21.1.3. Broadcast power (BTP & BDP)


Broadcast Power is required to provide power to the (mostly) temporary infrastructure required for Host
Broadcaster operations. The solution for Broadcast Power supply and distribution shall be consistent across all
Sites and will be provided by FIFA.

In order to facilitate the quality and consistency of concepts and implement cost savings to the extent legally
possible according to the applicable laws, FIFA may, at its sole discretion, request to source Broadcast power by
means of a central procurement process (i.e. a joint and central sourcing across all Stadiums and, if applicable,
other Sites in the relevant Venue).

The Service Provider for the power supply must have a proven track record in the delivery of temporary power
for large-scale international live broadcasted events. It must have logistical hubs strategically located throughout
the country in order to be able to deliver (spare) equipment within one day of notification to each of the Venues.
In order to limit the impact of external factors on the continuous delivery of Broadcast Power, it is required to
have sufficient fuel storage and parts for maintenance on Site to ensure support for the indicated total nominal
power consumption for at least 48 hours.
General and Non-Stadium Hosting Requirements 123

Levels of service
The different levels of service for Broadcast Power are defined as follows, ranging from Level 1 to Level 3.
These levels of service shall be considered in addition to the ones identified for the different types of power
distribution.

Level of service 1 Level of Service 1 is neither required to be backed up nor designed as uninterruptible.
Level of Service 2 is required to be backed up and, in case of an interruption of supply, must be restored
Level of service 2
within 1 minute.
Level of service 3 Level of Service 3 is required to be backed up and must be designed to be uninterruptible.

The detailed levels of service and power specifications for all Broadcast infrastructure and services are introduced
in the respective FIFA World Cup documentation, published at a later stage. These will include precisions on
the most vital parameters and principles like electrical standards, specifications for UPSs, lightning protection,
Equipotential Bonding systems, electromagnetic compatibility and voltage quality.

Specific International Broadcast Centre requirements


The broadcast technical power at the International Broadcast Centre shall:

• make provision for an indicative total power consumption of 2,500kVA. Taking into account the required
redundancy, the total installed power required must be 2x 2,500kVA.
• have a distribution consisting of 22 circuits, rated at 400A, that terminate at end demarcation points
located throughout the IBC.
• have an entirely redundant supply and distribution (2N redundancy) and must not contain any single point
of failure. Redundant Path A and Path B circuits must follow physically separate cable routes. Each BTP
distribution circuit must be protected by adjustable overcurrent and Earth Leakage Protection.

The broadcast domestic power at the International Broadcast Centre shall:

• Make provision for an indicative total power consumption of 4,000kVA. Taking into account the required
redundancy, the total installed power required is 2x 4,000kVA.
• Be configured according to the layout of the IBC with demarcation points located throughout the IBC.
• Have an entirely redundant supply and distribution (2N redundancy)

E.21.1.4. Non-broadcast power


The following section briefly describes the different levels of reliability for the power supply at Non-Broadcast
Sites and gives an overview of the expected general power requirements.

Levels of Reliability for Non-Broadcast Power


Non-Broadcast Power provision is mainly based on existing power supply at the locations, and follows a slightly
different philosophy than the temporary power setup for broadcast purposes. Therefore, a different terminology
124 General and Non-Stadium Hosting Requirements

is used for Non-Broadcast Power and “levels of reliability” replace “levels of service”. These levels of reliability
shall be considered in addition to the levels of services identified for the different types of power distribution.
The different levels are as follows:

One source, no back-up option, fully dependant on existing grid supply A or B or single
Level of reliability 1 – basic
generator (like every household and normal business facility).
Level of reliability 2 – medium Backup by switchover to alternate grid supply/generator < 30 seconds.
Backup by generator, online < 30 seconds in case of loss of both grid supplies (generator
Level of reliability 2.5 – high
could also run under load in island mode on matchday).
Level of reliability 3 – critical UPS backup, plus supply from permanent generator after switchover.

Site-specific power requirements

One source, no back-up option, fully dependant on existing grid supply A or B or single
Level of reliability 1 – basic
generator (like every household and normal business facility).
Level of reliability 2 – medium Backup by switchover to alternate grid supply/generator < 30 seconds.
Backup by generator, online < 30 seconds in case of loss of both grid supplies (generator
Level of reliability 2.5 – high
could also run under load in island mode on matchday).
Level of reliability 3 – critical UPS backup, plus supply from permanent generator after switchover.

Specific International Broadcast Centre requirements


The Venue domestic power at the International Broadcast Centre shall:

• Originate from redundant ring feeders connected to separate substations. Interruptions of up to three (3)
minutes are acceptable.
• Have a back-up supply source with a capacity equal to, or higher than, the indicative total power
consumption.
• Allow the manual transfer to any supply source at any time, allowing for supply by the regular primary
source or the back-up source; whichever is required. In case the back-up source becomes the primary
source, the complete set-up must be able to run the indicative total power consumption, without
refuelling, for at least 48 hours.
• Have a procedure for recovering VDP supply and distribution in a controlled sequence for potential failures
of the primary source.
• Have sufficient VDP capacity and connection points accessible at indoor and outer locations for the parties
involved in constructing and dismantling temporary IBC premises and/or organisations involved in the
operations of the IBC.

The detailed levels of reliability and power specifications for all Non-Broadcast infrastructure and services are
introduced in the respective FIFA World Cup documentation, published at a later stage. These will include
precisions on the most vital parameters and principles like electrical standards, specifications for UPSs, lightning
protection, Equipotential Bonding systems, electromagnetic compatibility and voltage quality.
General and Non-Stadium Hosting Requirements 125

E.21.2. Heating, ventilation and air conditioning


Heating Ventilation and Air Conditioning (HVAC) refers to the technology necessary to guarantee indoor
environmental comfort based on the principles of thermodynamics, fluid dynamics and heat transfer. For safe
and healthy conditions inside all facilities, temperature and humidity are regulated and “fresh air” from outdoors
shall guarantee sufficient ventilation.

All Competition Sites, whether permanent or temporary, shall have an adapted and functioning HVAC system
that ensures adequate temperature (i.e. cooling and/or heating), humidity and ventilation levels configured to
respond to the specific size and purpose of the facility as well as its surrounding environment provided by the
Site owner.

The positioning of HVAC equipment shall take into account the surrounding installations as well as sound and
heat emissions to cause as little interference as possible.

When needs arise, technicians must be provided to maintain and operate the equipment.

Environmentally-friendly and energy-optimised solutions must be considered and implemented where possible.

ICT-specific requirements
Areas where ICT equipment will be operated must be kept cool due to technical reasons. The maximum room air
temperature independent of the outside temperature is 25° C.

Broadcast facilities requirements


Temperatures for all broadcast-related rooms must be adjustable between 18-26 º C using heating and/or air
conditioning.

E.21.3. Cabling
The seamless integration of all of the facilities as well as functional spaces and areas within the Sites requires
connectivity between them. These physical connections are guaranteed by means of cabling routes. Such cable
routes and pathways shall be provided for:

• Broadcast/TV
• IT
• Power
• Other (e.g. CATV, communications, etc.)
126 General and Non-Stadium Hosting Requirements

E.21.4. Sanitary facilities


A sufficient amount of high-quality sanitary facilities, provided as a permanent or temporary solution, must
be made easily accessible for both genders at every Competition Site for general spectators and all other
stakeholders alike. Provisions must also be taken to accommodate the needs of people with disabilities.

Environmentally-friendly solutions must be considered (e.g. electric hand-dryers, use of rainwater for toilets, eco-
cleaning products, paper from sustainable sources).

E.21.5. Freshwater/wastewater
At every Competition Site, adequate infrastructure and services must ensure that the provision of freshwater
and the processing of wastewater is sufficient and based on adequate volume calculations. This includes the
following points:

• Adequate drainage of any facilities (temporary and permanent)


• Flooding certification of international standards
• Freshwater supply and substitution of drinking water
• Temporary water supply
• Wastewater processing
• Extinguishing water

E.21.6. Lighting
Every Competition Site must be equipped with sufficient permanent or temporary lighting equipment. It
shall provide, throughout the whole Competition, the adequate lighting level at the area/Site based on the
functionally intended use.

In the case of a power failure, emergency lighting solutions is to be provided at every Competition Site to allow
the occupants to safely find their way towards emergency exits and fire-fighting and other security equipment.
General and Non-Stadium Hosting Requirements 127

E.22. TICKETING
Ticketing is about the process of producing and selling Tickets for the Competitions as well as the management
and administration of the universe of Tickets that are on offer. The objective of Ticketing is to provide Tickets in
a fair and transparent manner to all persons and entities who either purchased Match Tickets or are entitled to
receive Complimentary Tickets allowing them to enter the Stadium, obtain a seat and watch the Match as well
as, if applicable, other performances related thereto.

E.22.1. Ticketing policy


FIFA will develop a Ticketing policy which will cover the principal aspects of the ticketing project. More precisely,
Ticket sales, Ticket categories, Ticket prices, the Ticket sales strategy, Ticket terms and conditions and Ticket
sales regulations regarding the purchase and use of Tickets, data management requirements, Ticket payment
conditions and systems, Ticket distribution requirements, the Ticket design, content and embedded security
technology, Ticketing requirements in relation to the electronic access control solutions in the Stadiums, the
VIP Tribune management policy, the Ticketing rights protection and enforcement strategy as well as any other
relevant matters are hereby covered. FIFA shall take the final decision on the manner in which the Ticketing
Policy is implemented.

E.22.2. Ticketing operations


FIFA will manage the entire ticketing operation and services. FIFA will take care of the implementation of the IT
solution, operate the Ticketing sales activities, conduct the fulfilment and distribution to the constituent groups,
manage the Tickets inventory and execute the operations at the Stadium.
128 General and Non-Stadium Hosting Requirements

E.22.3. Domestic sales support


To assist the sale of tickets for the FIFA World Cup in the Host Country, the following domestic sales measures
shall, if and when required, be implemented:

• Development of the domestic sales programme, such as locations required for the Ticket application,
payment, distribution and customer servicing process.
• Support the domestic Ticket sales promotional campaign as part of the Member Association’s overall
Competition marketing programme.
• Provide FIFA contact information and sales information in all informational and other appropriate
publications of the Member Association.
• Assist in the identification of outlets which may be used for the distribution of Ticket application forms
and/or Tickets by any electronic and other means such as Ticket terminals.
• Provide suitable locations or facilities in the Host City to be used for the setting up of Ticketing Centres
at the Venues, main Ticketing Centres or any other Ticketing facilities for the sale and/or distribution of
Tickets.
• Determine and oversee procedures and systems required for the identification of Host Countries residents
and/or spectators.
• Assist FIFA in the management of any Ticket-related initiatives and ensure that the Ticket terms and
conditions and Ticket sales regulations are fully enforceable under all applicable laws and regulations
of the Host Countries, particularly with regard to data protection matters, Ticket payment exclusivity
methods, prohibition of the unauthorised transfer of Tickets and the use of Tickets in unauthorised price
Competition, promotions or sweepstakes.
General and Non-Stadium Hosting Requirements 129

E.22.4. Ticketing infrastructure


Certain infrastructure and locations are required to ensure an adequate ticket distribution and/or Ticket issue
resolutions in the Host Country.

Stadium infrastructure requirements in relation to Ticketing activities will be covered in section F.16.

• FIFA Venue Ticketing Centres


o Shall be the Sites where, in each Host City, ticket collections as well as Ticket sales will be conducted
during the Last-Minute Ticket sales phase of the FIFA World Cup
o Shall help generate a positive impression and provide each Host City with an ideal set-up to promote
and showcase their particularities to visitors
o Shall have ticket distribution and/or customer service facilities which contain multiple helpdesk Ticket
terminals, Self-service Ticket terminals, to ensure an efficient sale, distribution and issue resolution of
Tickets delivered in mobile devices to the visitors.
• Additional Ticket Service Centres
o Additional Ticket Service Centres shall, if required, be implemented in the Host Cities and/or other
FIFA Competition-related Sites to ease the sale and distribution of ticket as well as customer service for
ticket-related issue resolution.
130

Minimum area
Name of Minimum
required Position/location Additional specifications
space/installation amount
(m2)

Opening match
Group match
Group match with
home team
Round of 32
Round of 16
Quarter-final
Semi-final
Third-place match
Final

Venue Ticketing Centre

– location likely to be at incl. the following areas:


Opening/Final Match Venue – Ticket distribution areas
– subject to confirmation – queuing area
– next to the outdoor area – customer services area
– easily within reach for all – information point
Main FIFA Venue Ticketing
General and Non-Stadium Hosting Requirements

1 500 – private meeting room (x) (x)


Centre – Indoor Area
– private, secure back office
for staff requirements
– bulk print room
– print room
– IT Secure room

– within all Host Cities other incl. the following areas:


than the Main FIFA Venue – Ticket distribution areas
Ticketing Centre – queuing area
– next to the outdoor area – customer services area
– easily within reach for all – information point
Other FIFA Venue Ticketing 1 per Host
400 – private meeting room x x x x x x x x x
Centres – Indoor Area City
– private, secure back office
for staff requirements
– bulk print room
– print room
– IT Secure room

Ticketing Centres – Outdoor – next to the indoor area


1 per Host
Area (Main & Other Ticketing 250 x x x x x x x x x
City
Centres)
General and Non-Stadium Hosting Requirements 131

E.23. TRAINING SITES


The following dedicated Training Sites combined with the specific accommodation facilities are required for the
FIFA World Cup:

• Team Base Camp Training Sites


o 72 Team Base Camp Training Sites are required to be proposed by the Member Association
o These facilities would be the “homes” of the Participating Member Associations during the FIFA World
Cup and where the Participating Member Associations would stay between their matches.
• Venue-Specific Training Sites
o 4 Venue-Specific Training Sites are required to be proposed, per Host City, by the Member Association
o These facilities are the locations near to each Stadium which the Participating Member Associations
would be able to use for the time that they are in that particular city.
• Referee Base Camp Training Sites
o 2 potential Sites are required to be proposed by the Member Association
o These facilities are the “home” of the Referees throughout the whole Competition.

As part of the bid, the Member Association is required to source Training Sites and make a proposal for the
allocation of these Sites as Team Base Camp, Venue-Specific or Referee Base Camp facilities. FIFA will make the
final selection of the facilities according to the needs of the Competition and the relevant Participating Member
Associations.
132 General and Non-Stadium Hosting Requirements

E.23.1. Training Site infrastructure


The distance between the above mentioned accommodation and their associated Training Site shall be no more
than 20 minutes. All proposed Training Sites must be of high quality in a clean, safe and protective environment,
allowing open and closed training sessions. The field of play shall not be visible in its main parts from any public
or private buildings in the surroundings of the Training Site.

All Training Sites must be designed according to the highest international standards and in accordance with all
FIFA requirements.

All Pitches at Training Sites shall comply with the latest version of the Laws of the Game: Law 1 – The Field of
Play (to be downloaded in the latest version from FIFA.com)

Minimum area Occupancy


Name of space/ Minimum Position/
required (expected no. Additional specifications
installation amount location
(per amount) of people)
Training Sites
Training Site
Infrastructure
– grass-playing surface
– floodlight (min. 500 lux)
2 per Training – no markings from other sports
Field of Play 105 m x 68 m
Site – space behind the touchlines to have a
panel advertising system
– not used for the 28 days preceding the 1st MD
2 per Training
Dressing Rooms 100
Site
– within – conference podium
1 per Training
Press Conference Training – stand for photographers
Site media 100
Room Sites media – press conference material
facilities
facilities
1 per Training
Stands 500
Site

E.23.2. Pitch maintenance


Every Pitch used over the lifecycle of the FIFA World Cup shall be maintained in optimal conditions to ensure the
best possible staging of training sessions and Matches.

It is fundamental and in the interest of FIFA, the Member Association and Host Country, to ensure that all Pitches
are constructed, prepared and maintained to the highest international standards. As noted above, pitches should
not be used for any activity for 28 days preceding the opening match of the Competition.
General and Non-Stadium Hosting Requirements 133

The following aspects must be taken into account for every Pitch involved in the delivery of the FIFA World Cup:

• All Pitches used in the context of the FIFA World Cup shall be delivered in a state in accordance with the
FIFA Standards.
• Field Access shall be limited to only the adequate stakeholders (e.g. Teams, Team Officials and
Groundsmen) to ensure their safety and an optimal Field of Play surface.
• The playing surface shall be made of grass of the most suitable species, ensuring that it is suitable for the
prevailing of any meteorological conditions.
• The Field of Play shall be equipped with an adequate drainage, heating (where required for climactic
conditions) and water/sprinkler systems.
• The Field of Play surface must be such that, at any time, the risk of injury to players is minimised.
• The Field of Play shall have a perfectly straight, visible and appropriate line marking (i.e. line colour, line
width) and mowing pattern according to FIFA instructions.
• Fertiliser shall be used to improve the pitch ability to regenerate and the density of the grass.
• All relevant maintenance equipment (e.g. hand tools, brushes and rakes, fertiliser spreaders, line markers,
mowers, tractors and other power units, sprayers, etc.) must be readily available to ensure an adequate
playing surface and must be operated by qualified Groundsmen.
• All Field of Play equipment (e.g. goals, corner flags, benches, etc.) must be readily available to ensure an
adequate playing surface.
134 General and Non-Stadium Hosting Requirements

E.24. VOLUNTEERS
The Volunteers’ project plays a critical role in the delivery of the FIFA World Cup. It shall:

• Provide all areas/departments with an adequate number of capable and trained Volunteers at the required
times.
• Provide Volunteers, who will be the first and regular point of contact for national and international visitors
and spectators and representing the society of the Host Country, helping to create an open, welcoming
and amicable atmosphere as well as to demonstrate the support and engagement by the population of
the Host Country.
• Create long-lasting positive legacy effects through professional training, development of experience
and educational measures that may involve universities, language schools, driving schools and similar
institutions.

In principle, FIFA will be responsible for the volunteer programme, however the Member Association is required
to support the project with regards to the sourcing and recruitment of the volunteers. It should be noted that
the volunteers considered as part of this project relate only to the operations at official Sites of the Competition
or Competition-related Event. Any additional volunteers to work in areas of the host cities do not form part of
this process, however there should aim to be an alignment between these processes if possible to ensure that
they are not presented as competing programmes.

E.24.1. Volunteer recruitment concept


The Member Association is required to create a volunteer recruitment concept, which shall include:

• Details of relevant local legislation regarding the use of volunteers within the Host Country.
• Information regarding the volunteer culture in the Host Country and, where available, information
regarding existing volunteer databases that can be used for the recruitment of volunteers for the FIFA
World Cup.
• A detailed proposal for how the Member Association proposes to recruit the sufficient number of
volunteers to make the FIFA World Cup operations a success.
General and Non-Stadium Hosting Requirements 135

E.25. WORKFORCE INFRASTRUCTURE


This section explains the key requirements pertaining to the delivery of Infrastructure required to allow the
different constituent groups’ workforce (i.e. FIFA employees, Member Association employees, other relevant
Sites’ workforce) to realise their operations relating to the FIFA World Cup.

These locations will require offices, function rooms, conference, meeting rooms or other working spaces.
Unless explicitly approved by FIFA in writing, the Member Association shall ensure that such working spaces are
provided in facilities other than a guest room.

E.25.1. Offices
The office needs during a FIFA World Cup programme vary greatly and may range from a couple of hundred
square metres all the way to an entire building, with a wide array of associated professional services to support
multiple Teams for several months.

Two categories of Offices are hereby presented and shall be implemented accordingly:

• Permanent Offices
o Offices set up for a prolonged period of time that house the staff locally within the host country.
Permanent offices could be considered to be set up not just in one location but across host cities where
required. FIFA will consult with the Member Association regarding the location of the permanent office
for the local FIFA entity.
136 General and Non-Stadium Hosting Requirements

• Event-time Offices
o During the event time, there is a significant increase in the number of staff requiring office space in all
Host Cities and across different Sites. The different office locations are as follows:

– The HQ for the Competition is the most significant office location and is covered in more detail below.

– HQs are also required for each of the Competition-related Events taking place in the lead up to the
Competition but these are much smaller scale than the Competition HQ. In addition, smaller office
spaces are required in Venue hotels, VIP hotels and the Referees’ Base Camp.
General and Non-Stadium Hosting Requirements 137

E.25.2. FIFA headquarters


The FIFA Headquarters shall:

• Be the operational Headquarters of FIFA and the Member Association during the Competition and
exclusive accommodation of the FIFA Delegation, Referees, Member Association personnel and other
entities, representatives and guests as determined by FIFA.
• Be located in a high-standard business Hotel to provide a combination of Accommodation for the FIFA
Delegation and FIFA/Member Association Event-Time offices.
• If no single Hotel in the Host City provides a sufficient number of bedrooms and meeting facilities to
welcome the FIFA Headquarters, make provision of alternative spaces and facilities (i.e. converted Hotel
bedrooms, convention centres, administrative office buildings or temporary structures), all within walking
distance of each other.

Minimum Occupancy
Name of space/ Minimum Additional
area required (expected no. Position/location
installation amount specifications
(m2) of people)
– location likely to be at Opening/ – 4– or 5-star hotel
Final Match Venue – subject to
confirmation
– secure area in city centre with close
proximity to Stadiums, airports,
FIFA 700 guest
1 public ground transport, VSTHs/
Headquarters rooms
VSTSs and IBC
– FIFA VIP Hotel is located nearby
– if relevant, event-time offices within
walking distance

– combined with the FIFA – incl. the FIFA


Headquarters Accommodation Headquarters
– close proximity to Stadiums, Accreditation
airports, public ground transport, Centre
FIFA HQ Offices 1 8,000 550
VSTHs/VSTSs and IBC – incl. Staff break
and rests areas
with catering
138 Stadium-related Hosting Requirements

F. STADIUM-RELATED
HOSTING REQUIREMENTS
Stadium-related Hosting Requirements 139

F.1. INTRODUCTION
The present chapter F covers all Stadium-specific requirements that apply to all infrastructure, facilities and
services in and around Stadiums required for the FIFA World Cup.

General remarks:
• General requirements and principles described in chapters A to E shall also apply to chapter F.
• FIFA will provide further and more detailed requirements at a later time.
• Given the nature of technological development and the introduction of new industry standards, the
present requirements are subject to change and will need to be adapted from time to time.

F.1.1. FIFA World Cup Stadium


The FIFA World Cup Stadium can be considered the most crucial Site in a Venue as it will take centre stage
during the tournament. Space requirements in and around a Stadium will be higher than during regular
events (league matches etc.) and adaptations to the existing infrastructure will be required to accommodate
the increase in demand due to the global interest of the event. In particular, hospitality, broadcast, media and
additional marketing activities will put increased pressure and demand on Stadium operations and infrastructure.
Furthermore, guests and spectators attending the matches will be international and thus largely unfamiliar with
the Stadium and Host City transport operation. An emphasis should be put on accommodating these guests and
ensuring that their experience during FIFA World Cup matches the expectations of one of the largest sporting
events in the world.

Given the additional facilities required, the approach towards the Stadium will, in most cases, be different as
various (additional) perimeters will need to be implemented.

In order to ensure that a Stadium complies with the above-mentioned criteria, which are crucial for FIFA World
Cup operations, it is important to understand the key spaces, areas and installations required at a Stadium. The
diagram on the next page illustrates the most relevant spaces, areas and functions.
140 Stadium-related Hosting Requirements

Hospitality
parking

Outdoor Hospitality
Area
Commercial Commercial
Display Area Display Area

Inner Stadium Perimeter

Opposite stand
Entrance Entrance

Gate Gate

Main stand right


Main stand left

Public Gate Gate Public


parking parking
Main stand

Entrance Entrance

Commercial VVIP Parking Team bus parking Commercial Accreditation


Display Area Display Area centre

Broadcast Ticket collection


Stadium
Compound point
Media Centre

Media parking Organisation


Logistics parking
Volunteer centre
Compound

VIP parking Police/Emergency


IT Technology parking
Compound
Team guest Media/broadcast
parking Outer Stadium Perimeter parking
LOG Point

Traffic Free zone

Traffic Preliminary zone

F.1.2. Legacy first


Stadiums, due to their size, have a large impact on their surroundings and environment and therefore
sustainability considerations are important.

• The decision to refurbish an existing Stadium or to construct a new one needs to be considered in
line with the needs of the Host City and, in particular, take into consideration long-term and realistic
infrastructure needs of local and regional football and sporting events..
• A sustainable building is defined as a building that is energy-efficient, environmentally and socially responsible.
• It is a building the design, construction, refurbishment and operational practice of which significantly
reduces or eliminates its negative impact on its home town, its occupants and the surroundings, creating
healthier and more productive environments for people to live and work in.
• In line with FIFA’s Human Rights Policy, it is essential that any construction work on Stadiums is
undertaken while respecting internationally recognised human rights (see section D.11).
Stadium-related Hosting Requirements 141

• As the FIFA World Cup will generate increased activity levels at a Stadium, these sustainability
considerations shall be taken into account when deciding how to implement the required infrastructure
(i.e. permanent or overlay) and service levels to answer the FIFA World Cup’s specific demands. More
specifically, Stadium operations and services shall be implemented considering that creating a positive and
long-lasting legacy is at the centre of the FIFA World Cup.

F.1.3. General timelines and Exclusive-Use Period


All Stadium renovation or construction work shall be completed by no later than 30 June 2025.

In order to schedule the FIFA World Cup-related activities at the Stadium, a Venue-specific set-up, operations
and dismantling schedule will be developed by FIFA. This supports the integration of reliable timelines for:

• Handovers of completed deliverables to FIFA/the Member Association


• The set-up period for FIFA/Member Association installations
• Training periods
• The operational period
• The dismantling period for FIFA/Member Association installations
• Handbacks of areas and spaces used by FIFA/the Member Association and/or their partners

Except for the Exclusive Use Period, these timelines will be defined on a Stadium- and function-specific basis.
Once published, this schedule will be continuously refined to reflect the latest modifications and development in
the implementation of the FIFA World Cup.

The overall stadium delivery process will be structured around the following key periods:

• Non-Exclusive Use Period


o This period builds the framework for the Exclusive Use Period.
o The Stadium shall be accessible to FIFA, the Member Association or any other third party for Stadium
inspections, Site visits, installation test runs, commissioning works as well as partial handovers of areas
and spaces.
o Football test events must be held during this period to ensure sufficient practice of the operation of
the stadium as a football Venue. This is particularly important in stadiums where the primary use of the
stadium is not football.
o This period ends with the last partial handback of areas and spaces.

• Exclusive-Use Period
o This period commences 30 calendar days prior to the Opening Match of the FIFA World Cup and
finishes seven days after the last use of the Stadium for the tournament (the Exclusive-Use Period is
embedded within the non-Exclusive-Use Period)
142 Stadium-related Hosting Requirements

o The Stadium shall be under the full and exclusive control of FIFA and/or the Member Association to
allow them to use, operate, manage and control the Stadium for the hosting and staging of the FIFA
World Cup matches or any other related events.
o The start of the Exclusive-Use Period represents the date for the overall Stadium handover, while the
end of the Exclusive-Use Period demarcates the date for the overall Stadium handback.

The Stadium staff shall be available 24/7 during matchdays and on matchday-1. Staff shall be prepared to work
overtime within the Exclusive-Use Period, including weekends, in order to effectively run and operate the Stadium.

The set-up, operations and dismantling schedule predominantly defines the infrastructure, services and/or
installations to be delivered for the Exclusive-Use Period. Some selected areas may require longer availability
periods. This applies in particular to the broadcast, IT and logistics compounds, the camera positions and the
media tribune, pre-installations of IT infrastructure and TV signal cabling, the outdoor hospitality area and other
areas and spaces as defined in the set-up, operations and dismantling schedule that will be published at a later
stage.

Non-Exclusive Use Period

fi o
Exclusive Use Period
fi o

ace area
Tournament Phase

from to LOC/FIFA/third parties


to LOC/FIFA/third parties
an o er of ace area

al
Partial Handovers of remaining

erall an ac of e
Stadium from the LOC
an ac of in i i

ac of remainin
fi o
Overall Handover of the

Session at the Stadium


fi o
Stadium to the LOC

fficial Trainin

Last Match day


at the Stadium

ace area
ace area

an
Par ial

Par ial

Par ial

open a i m ecific ec o e open


period 30 days 7 days period
Competition‘s Match Schedule
Stadium-related Hosting Requirements 143

F.1.4. Financial cost proposal


In order to streamline the process, it is required that the Stadium Authority provide a binding initial proposal for
the Stadium rental fee during the bidding process. That should include the operation expenditure including basic
services (e.g. stadium management, facility management, etc.) of the Stadium during the event and will form
part of the Stadium selection criteria. Subsequent to the appointment of the Member Association to co-organise
the FIFA World Cup, a good faith negotiation will take place to determine the final Stadium Rental Fee that will
be payable, before the selection of Stadiums. The Stadium Rental Fee will be payable subject to the compliance
of the Stadium Authority with the delivery of the requirements according to the Stadium Agreement and this
Hosting Requirements document.
144 Stadium-related Hosting Requirements

F.2. GENERAL STADIUM PRINCIPLES

F.2.1. Planning guidelines for new Stadium constructions


or major renovation
If a Stadium will be newly built or considerably refurbished, the Stadium Authority shall provide the following
data in order prove the feasibility and timely completion of the investment. The respective documents shall
include at a minimum:

• Description of the Stadium Site and precinct


• Conceptual plans including functional space and area allocation models
• Project structure and organisation for the construction project and Stadium operations
• Stadium ownership and financing model
• Status of the procurement process for Stadium and surrounding infrastructure (e.g. transport-related
investments)
• Budget breakdown and financing structure for Stadium and related costs, including contingencies
• Status of the budgeting and funding processes
• Project plan for design, construction and commissioning processes up until operational implementation
• Status of the permit and approval process
• Legacy plan for the Stadium

A feasibility study, business plan for running the Stadium as well as a Site analysis shall be provided for newly
built Stadiums.

F.2.1.1. Location within the city


Stadiums shall be situated in a location that is sufficiently large to provide spacious and safe external public
circulation/activity areas and marshalling space for service vehicles and functions.

The Stadium location shall include

• Access to public transport hubs (including trains, metros, buses)


• Adequate major roads and motorways leading to the Stadium from different directions (providing
dedicated Site access for Teams, staff, VIPs and special spectator groups)
• Sufficient parking spaces. The most effective access and egress concepts avoid a crossover of routes for
the different constituent groups – vehicle and pedestrians alike (e.g. VIPs, commercial partners, media
representatives and the general public)

The general public and spectators who travel by car or bus shall ideally have an option to use park-and-
ride shuttle systems in the event that parking at the Stadium may not meet the extended FIFA World Cup
requirements. Smart mobility must be promoted such as carpooling, taxi sharing and soft mobility (e.g. fan
walks, cycling, etc.).
Stadium-related Hosting Requirements 145

In order to accurately assess the transport requirements of a potential Stadium Site, it is suggested that the
respective authorities engage the services of city and transport planners and engineers alike to carry out a
detailed transport impact assessment prior to choosing the final Site.

F.2.1.2. Stadium orientation


In the northern hemisphere, any Stadium’s main stand orientation shall be planned:

• Within a range of -45° to 30°


• Within a range of -45° to 0°
(applicable for Stadiums without roof coverage on the stands behind the goals).

Stadiums located in the southern hemisphere shall follow the same principle but apply the sun trajectory
applicable for the respective location in the southern hemisphere.

Field orientation axis


Sun trajectory
S E

N
W -30° N 30°
VIP seating
30°
Media tribune

-60° Average half 60° VIPseating


VIP Tribune
60°sun position
time
Field orientation axis Mediatribune
Media Tribune
90°
Sun trajectory
Average half
Sun trajectory
W E time sun position
Range for ideal
Field orientation
Stadium axis
orientation
(subject to
Sun trajectorylocation
N S E
-120° 120° and design of the
150° -150°
Stadium)
30°

-120°
60°
-150° 150°
90°

E S

Diagram: sun trajectory and preferable main stand orientation (for the northern hemisphere)
146 Stadium-related Hosting Requirements

The final decision on the Stadium orientation shall be taken based on the specifics at the Host City location.

A sun-trajectory analysis and sun-path study shall be performed and provided proving that the main stand will
not face the sun from midday to sunset at the time of the FIFA World Cup and to indicate the (ideally least
negative) impact of the shade onto the Field of Play.

F.2.1.3. Stadium capacity

Net seating capacity


The net seating capacity reflects the capacity after deduction of any seat kills, seats with view obstructions and
excludes the VIP Tribune and Media Tribune that are introduced in the respective sections.

The following net seating capacities shall be provided at the Stadiums:

Group match;
Round of 32;
# of seats / Opening Match;
Round of 16; Semi Final
Match Category Final
Quarter Final;
Third Place Match
General spectator seats
≥ 40,000 ≥ 60,000 ≥ 80,000
(Net seating capacity)

Any seat, not defined as a seat kill or a seat with a view obstruction, shall allow for the unobstructed view onto
the Field of Play, including all touchlines..

Seat Kills
The following table summarises potential sources for seat kills or view obstructions impacting the net seating
capacity. The exact number of seat kills will ultimately be determined by FIFA (after Stadium completion and
after all relevant operational details have been defined); in any case the number largely depends on:

• The principle Stadium design;


• The match category and resulting set-up of the VIP and the Media Tribune.

Until then, a 5% seat kill contingency of the net seating capacity on top of the deductions due to the Media and
VIP Tribunes shall apply. This figure is based on experience from previous FIFA World Cups.
Stadium-related Hosting Requirements 147

Gross seating capacity calculation


In order to calculate the required gross seating capacity, a two-step approach shall be applied to obtain the net
seating capacity.

Step 1 – at the planning stage/before completion of the Stadium construction – the following principles shall apply:

Sample Numbers
Sample Sample
for Group-Match Sample
Sample Numbers Numbers Numbers
Stadiums, Round- Numbers
for the Opening for for
of-16 Stadium, the for Semi-Final
Match Stadium ¼-Final the Final
3rd-Place Match Stadiums
Stadiums Stadium
Stadium

NET Seating Capacity 80,000 40,000 40,000 60,000 80,000

VIP Tribune
(plus additional Seats
at HQ Stadium)

VVIP Seats + 300 + 50 + 75 +200 +300

VIP Seats + 1,500 + 700 + 800 +1,300 +1,700

Media Tribune

Commentary Positions + 1,440 + 990 + 1,080 +1,170 + 1,620


(9 Seat Kills / position) (9*160) (9*110) (9*120) (9*130) (9*180)

Written press with desk + 3,000 + 900 + 1,200 +2,400 + 3,000


(3 Seat Kills / position) (3*1,000) (3*300) (3*400) (3*800) (3*1,000)

Written press no desk + 1,000 + 300 + 400 +800 + 1,000

Tribune photographers + 200 + 100 + 100 + 200 + 200


(2 Seat Kills / position) (2*100) (2*50) (2*50) (2*100) (2*100)

Observer Seats + 500 + 250 + 280 + 420 + 500

Seat Kills Contingency


(5% of NET Seating + 4,000 + 2,000 + 2,000 + 3,000 + 4,000
Capacity)

GROSS Seating Capacity


(required for planning; 91,940 45,290 45,935 69,490 92,320
incl. accessible seats)

Sample of Gross Seating Capacity calculation


148 Stadium-related Hosting Requirements

Net Seating Capacity Calculation


Step 2 – after the completion of the Stadium construction the following principle shall apply:

Numbers for a Group-Match Stadium


(as per FIFA Hosting Requirements –
infrastructure overview)

GROSS Seating Capacity as built #

VIP Tribune
VVIP Seats – 50
VIP Seats – 700

Media Tribune
Commentary positions
– 990
(9 Seat Kills / pos.)
Written press with desk
– 900
(3 Seat Kills / pos.)
Written press no desk – 300
Tribune Photographers
– 100
(2 Seat Kills / pos.)
Observer Seats – 250

Seat Kills as built –#

NET Seating Capacity for the FIFA World Cup ≥ 40,000

Table: Sample of Net Seating Capacity calculation

F.2.1.4. Seating standards/accessible seats


For the FIFA World Cup, each Stadium shall be an all-seater Stadium which shall comply with the seating
capacities and requirements for the respective constituent groups:

• The Stadiums shall not offer any standing areas for staff (with the exception of accredited bodyguards for
• VVIPs as agreed in writing with FIFA).
• All of the seats used in any of the Stadiums must be permanent and fixed seats. Temporary and modular
• Seating shall only be permitted if formally approved in writing by FIFA.
• All seats must comply with the following space requirements introduced hereafter.

General Spectator Seats


General Spectator Seats (or those Seats not specified otherwise) shall have the following dimensions:

• seat width ≥ 0.45m


• row depth ≥ 0.80m
• distance between seats from centre to centre ≥ 50cm
Stadium-related Hosting Requirements 149

Accessible Seats
The net seating capacity shall include the following accessible seating for disabled people and people with
limited mobility in each area of the Stadium.

• Wheelchair-user places
o 210 places (+2 places per every 1,000 seats above 40,000 net seating Capacity)
o ≥ 0.9m wide; row depth of ≥ plus companion seat ≥ 0.5m wide next to wheelchair-user place)
o Areas accommodating multiple wheelchair-users require a clear circulation zone of ≥ 1.4m.

• Easy access/standard seats


o 70 seats (+1 seat per 1,000 seats above 40,000 net seating capacity)
o Aisle seats with no or minimal stepped access (2-3 steps maximum)

• Easy access/amenity seats


o 70 seats (+1 seat per 1,000 seats above 40,000 net seating capacity)
o Leg space of ≥ 0.65m, equipped with removable armrests to give additional support to disabled people
when sitting and standing; aisle seats with no or minimal stepped access (2-3 steps maximum)

• Easy access/extra-width seats


o 70 seats (+1 seat per 1,000 seats above 40,000 net seating capacity)
o ≥ 0.9m wide; leg space of ≥ 0.6m; load carrying capacity ≥ 250kg; aisle seats with no or minimal
stepped access (2-3 steps maximum)

Guest Management
The seating requirements for guest management comprise those for VVIP and VIP guests (including the
respective accessible seats) and are introduced in section F.8.1.

Hospitality
The seating requirements for hospitality comprise those for regular hospitality seats and skybox seats (including
the respective accessible Seats) and are introduced in section F.7.2.
150 Stadium-related Hosting Requirements

F.2.1.5. Sightlines
The following principles shall apply:

• Several sightline analyses to detail the reliability of and differences between the Gross and Net Seating
Capacities should be performed during the planning process.
• The C-Value reflects the most appropriate indicator to evaluate sightlines of Seats. It is recommended that
these are 90 or higher.
• Any seat not defined as a Seat Kill or a seat with a view obstruction shall allow for the unobstructed view
onto the Field of Play, including all touchlines.
• Ideally, no part of the Pitch or Field of Play should be further away than 190m from any seat or viewing
space.
• Sightlines shall not be obstructed by the Advertising Boards, barriers, balustrades, handrails, roof supports,
pillars or columns.
• Special attention shall be paid to the unobstructed view for accessible seats for disabled spectators.

The Stadium Authority shall provide a sightline analysis that visualises the C-Value for all Seats in the Stadium.

The following diagram indicates the variables and formula required to calculate the C-Value:

RO ED
RH Electronic Perimeter Board
C
Sight lines

EH
Key to diagram
C = C-Value
ED = Distance from the eye
to the closest touch-/goalline
EH = height of the eye to
the closest touch-/goalline
RO = depth of the row
RH = height of the row
C-Value
Formula to calculate the C-Value

C = (RH*ED) - (EH*RO)
(ED*RO)

Sightline and C-Value calculation


Stadium-related Hosting Requirements 151

F.2.1.6. Electronic Access Control


While Access Management is introduced in section E.3, this section defines the requirement for an Electronic
Access Control System (EACS) that shall be provided at the Stadiums and include hardware and software,
fully backed-up electrical and data networks, server and monitoring systems as well as any licences required to
operate during the FIFA World Cup or test events. The detailed specifications will be provided by FIFA at a later
stage.

Access to the Stadium requires access devices (tickets, e-tickets, etc.) to be validated by the Electronic Access
Control System (EACS) at the turnstiles located at the Inner Stadium Perimeters.

Dedicated entrances, connectivity and Electronic Access Control Systems for media representatives, guests of
the hospitality programme and VIP/VVIPs shall also be provided, suitably equipped with both infrastructure and
software for registering the access of such guests. The respective scanning devices/mag and bag (as required),
etc. in order to ensure smooth access for the guests shall form part of the Stadium delivery..
152 Stadium-related Hosting Requirements

F.2.1.7. Accessibility
The Stadium Authority shall ensure that the FIFA World Cup Stadium is accessible for spectators with limited
mobility.

Accessibility of all areas


All areas of the Stadium (not only the Stadium bowl) shall be accessible to all (e.g. areas used by media,
broadcasters, volunteers, staff, VIP/VVIP and others).

Assistive listening devices


Assistive listening devices in the Stadium bowl are required. Installation of devices to cover other areas within the
Stadium is recommended.

Circulation areas
All circulation areas shall have a minimum width of 1.8m to allow for two wheelchair users to be able to pass
each other and for a wheelchair user to be able to turn 180°.

All circulation areas shall be well lit and shall have concrete or asphalt flooring to create a level and stable route
for all guests.

Concessions
All permanent concessions and customer-facing points shall have at least one service point with a lower counter
no more than 0.85m above the floor and with a clear space beneath, up to at least 0.7m above the floor.

Dropped kerbs
Kerbs shall be dropped in any of the areas of circulation.

Entrances/Exits
All access areas to the Inner and Outer Stadium Perimeter shall have at least one corridor/entrance that is
accessible for disabled people and people with limited mobility (including wheelchair users).

First Aid/Medical Services Areas


There shall be ample floor space for the wheelchair user, a companion and staff.

There shall be one wheelchair-accessible toilet (see requirements above) in each first-aid room or within a
distance of 40m.

Lifts
The number of lifts provided and their sizes shall be calculated based on the number of disabled and other people
expected to use them, to ensure that no one experiences delays entering or exiting the Stadium and its facilities.

The lift and its entryway shall have a minimum width of 0.95m.
Stadium-related Hosting Requirements 153

Ramps
Any route or part of a route with a gradient steeper than 1:20 or 5% shall include ramped access.

Ramps shall have firm, non-slip surfaces, good lighting and a gradient or slope no steeper than 1:20 or 5%.

Where a ramp with a gradient of 5% exceeds 9m in length, there shall be level landings on which wheelchair
users can rest. Level landings shall be at least 1.5m deep and shall all contrast visually with the ramp.

Resting areas
Benches with backrests and arms shall be available along routes.

Safety and Security


Emergency refuge areas shall be created for disabled people and people with limited mobility and a
corresponding emergency procedure.

Warning systems that are both audible and visual shall be installed in locations such as toilets, where a hearing-
or visual disabled person may be alone.

Toilets shall be fitted with an alarm and reset button (close to the toilet pan) registered at a security point that
can be pressed by a disabled person or person with limited mobility in cases of emergency.

Sanitary facilities
All special access seats shall have an accessible toilet within 40m.

Accessible toilets shall be available in all areas including back-of-house.

At least 10% of stalls in each toilet block shall be accessible (at least one per block).

There shall be at least one stand-alone unisex toilet accessible to wheelchair users per every 15 wheelchair user
places in the Stadium.

Wheelchair accessible toilets shall have at least 1.5m x 2.2m of floor space. They shall be designed to ensure that
the transfer space is kept clear at all times.

Stairways
Stairways shall have uniform step riser heights and tread depths, closed risers, nosing that incorporates a
permanent contrasting material, a uniform detectable warning (tactile paving and contrasting colour) at the top
and bottom, and a suitable handrail on both sides when there are more than two steps.
154 Stadium-related Hosting Requirements

Tactile paving
Tactile pavings are required at dropped kerbs, when an approach route crosses a road, accessible drop-off/pick-
up points and the top and bottom of stairways and at lifts.

Thresholds
• Thresholds shall have a maximum change in level of 15mm, be clearly visible and chamfered with a
graded floor finish to provide a flush junction.

Detailed requirements to the above-mentioned topics will be communicated by FIFA at a later stage.

F.2.1.8. Concourses
Concourse areas represent open spaces where spectators are free to move around throughout the period of a
Match. The planning of such areas shall consider the circulation of a large number of people.

Concourses must provide adequate space on all levels of the Stadium building to:

• Ensure safe and comfortable access to and egress from the Stadium and its amenities. Safe egress
particularly applies to Stadium evacuation in case of an emergency
• Facilitate a smooth spectator flow before, during and after a Match
• Floor surfaces shall be non-slippery (particularly if they may become wet).

F.2.1.9. Stadium roof


The Stadium roof shall comply with the following requirements:

• Newly constructed Stadiums shall be fully covered by a Stadium roof.


• At refurbished Stadiums, at least the main and reverse stands shall be covered (to ensure that the VIP
Tribune and Media Tribune are fully protected from the elements).
• As the Stadium roof (depending on its complexity and design) sometimes represents up to 25% of the
overall Stadium investment, it may be reasonable to carefully evaluate whether an investment in a full roof
coverage is deemed necessary and sustainable for refurbished Stadiums or not.
• FIFA prefers roof constructions that are neither transparent for direct sunlight nor result in any kind of
light/shadow pattern on the Field of Play.
• Stadium flag-rigging mechanisms may be installed onto the catwalk or roof for the Event.
• If the Stadium is equipped with a retractable roof, it shall be ensured that the closing or opening of the
roof is feasible during a Match or Training Session.
Stadium-related Hosting Requirements 155

F.2.1.10. Stadium-specific map and drawing requirements


Detailed maps and drawings (in electronic and printed hard-copy form) will be produced and provided by FIFA
based on base maps provided by the Stadium Authority, please see E.13 for details regarding the base map
requirements.

Maps and drawings shall include in particular:

• Site maps and floor plans of the Stadium building, surrounding facilities and any areas and spaces
required for the FIFA World Cup delivery (with consistent colour-coding, space area and area reference
numbering, dimension in m² for each identified space, etc.)
• Visualisation of walkways and routes of the most relevant constituent groups

Please note that the space and area allocation represents an ongoing evolution, dependent on planning milestones,
and any updates will be recorded within maps and drawings and communicated through the respective project.

Stadium Authorities shall provide building information modelling data (3D Revit model data) free of charge over
the course of the subsequent planning phases of the FIFA World Cup.

F.2.1.11. Sustainability
The Stadium shall be a sustainable building that is energy-efficient, resource-efficient and environmentally and
socially responsible.

FIFA’s vision for the FIFA World Cup is a long-lasting legacy. Therefore, the Stadium Authorities shall adhere to
sustainable building standards.

The Stadium Authority shall obtain

• Sustainable design, build and operations certifications for newly built and renovated Stadiums; and
• Sustainable operations certifications for an existing Stadium.

Given that there are a number of comparable standards for such sustainability certifications, the type and
level of certification shall be subject to FIFA’s prior approval. In the event that the certification proposed is not
internationally recognised, the respective Member Associations shall provide FIFA with a gap analysis comparing
the proposed certification with an internationally recognised certification defined by FIFA.

The Member Associations shall ensure that any Stadium Authorities and Host City Authorities are aware of this
sustainable design, build and operations certifications requirement and shall be responsible for monitoring,
progressing and ensuring compliance with such requirement. Upon request by FIFA, the Stadium Authority
and/or Member Associations shall provide FIFA with a copy of such sustainable design, build and operations
certifications for each Stadium.
156 Stadium-related Hosting Requirements

F.3. ACCREDITATION
The FIFA World Cup Accreditation process forms part of the Access Management concept described in section E.3.

An Accreditation Card gives an individual the right to access one or more zones in one or a number of Stadiums.

FIFA will be responsible for the overall accreditation process however certain space must be provided by the
Stadium Authority for the establishment of an Accreditation Centre.

F.3.1. Accreditation Centre


The Accreditation Centre represents the official Site established at the Stadium in which Accreditation Cards are
processed and issued.

The Accreditation Centre shall

• Be located outside the Outer Stadium Perimeter, near to the staff entrance, easily accessible by public
transport or vehicle and offer sufficient parking for staff and visitors alike
• Include a greeter station, queuing and waiting areas, an image capture station, a production station, an
accreditation office (with 4-8 desks), a meeting room (for 10-15 people), a volunteers’ room, a distribution
station, a problem resolution station and some storage space
• Have the following dimensions:
o 500m2 at all Match Categories other than the Opening and Final Match
o 800m2 at Opening and Final Match
Stadium-related Hosting Requirements 157

F.4. CLEANING AND WASTE MANAGEMENT


As part of the Stadium delivery, all exclusive and public areas in the Stadium shall be kept in a clean state and
waste shall be disposed of as per the specific Stadium cleaning schedule by the Stadium Authority..

Cleaning and waste management services shall

• Be operational at the latest by the beginning of the Exclusive-Use Period and prior to this in any areas
where set-up and installation works may take place
• Cover cleaning at and waste disposal from all internal areas (i.e. areas inside any building) exclusively used
by FIFA and/or the Member Association from handover to handback
• Cover cleaning at and waste disposal from all public areas, including those in front of the concession
stands (including line organisers, signage and roll shutters)

As there will be little time between the Matches played at a specific Stadium, sufficient workforce shall be
provided to ensure the clean state of the Stadium precinct and its readiness before the Match.

A cleaning and waste management schedule will be published by FIFA at a later stage in order to detail the
cleaning requirements for all areas and spaces.

The following infrastructure shall be provided at each Stadium:

• A general waste collection compound shall be located at every Stadium having a minimum size of
• 700-1,000m2, depending on Stadium capacity; this compound could be co-located with the logistics
compound
• An additional waste collection compound (200m2) has to be provided at every outdoor hospitality village
• To ensure effective waste management operations, a minimum of four (4) waste collection points
(50-100m2 each) shall be installed
• A multi-bin system (for segregation of waste), waste compactor, containers, waste bags, and all other
relevant equipment for all public as well as internal working areas shall be provided

Waste reduction measures shall be implemented. Where waste cannot be reduced, service providers offering
recycling services shall be integrated in the overall waste management programme.

The Stadium shall elaborate a cleaning and waste management concept in order to detail its plans for cleaning
services and strategies to achieve waste separation at source, collection, reuse, recycling and effective disposal.

Further details around general waste management activities and infrastructure can be found in section E.6.
158 Stadium-related Hosting Requirements

F.5. COMPETITION
This section specifies all requirements related to the most central activitiy of the tournament: the football match
and all facilities and services needed to stage the competition.

F.5.1. Pitch
The following principles for the Pitch shall apply:

• Only FIFA shall have the right to approve any deviations from the requirements (in particular the Pitch
Area, grassed area dimensions and slope).
• The Pitch requirements shall comply with the latest version of the Laws of the Game: Law 1 – The Field of
Play (to be downloaded in the latest version from FIFA.com)

F.5.1.1. Pitch area


The Pitch Area is defined as the “area which comprises the Field of Play (length: 105m, width: 68m) and
the adjacent area up to the demarcation of the stands”. It should ideally be unobstructed by any permanent
installations, walkways, staircases or emergency exits from the stands, etc. In any case, free movement around
the Field of Play shall be possible.

The following shall apply:

• The Field of Play’s touchlines shall be parallel to the orientation of the Stadium.
• The Field of Play shall be absolutely smooth and level.
• The Pitch Surrounding Area should extend to the position of the Electronic Advertising Boards (in a way
that the advertising boards can be fully positioned on it). Ideally, this area should be artificial turf (FIFA
two-star quality).
• Up until 1.5m beyond the Field of Play, the Pitch Surrounding Area shall be as smooth and level as the
Field of Play.
• Beyond the 1.5m, the Pitch Surrounding Area shall have a maximum slope of 4% or stay within a
maximum vertical difference of 10cm between the location of the advertising boards and the Touch/Goal
Lines.
• The Auxiliary Area beyond the Pitch Surrounding Area would should usually be defined by the Stadium
design but should not exceed a slope of 5%, as this area shall be considered for operations (e.g.
competitions, broadcast and media, security, etc.).

Timing and contingency plans


• By no later than 1 January one year prior to the FIFA World Cup (FIFA World Cup Field of Play project
plan due date), the Member Association and Stadium Authority shall submit to FIFA, for its prior written
approval, a project plan for the management of each Field of Play (including back-up pitches and the
establishment of a Field of Play management group) for all Stadiums selected for the FIFA World Cup.
Stadium-related Hosting Requirements 159

• By no later than 1 June one year prior to the FIFA World Cup (FIFA World Cup Field of Play additional
activities concept due date), the Member Association shall submit to FIFA, for its prior written approval,
a concept with any proposed activities on the Field of Play for the FIFA World Cup, which shall contain
the proposed dates and timetables and incorporate any activities on the Field of Play developed and
confirmed by FIFA.
• The grass cover on the Field of Play must be established in sufficient time before the first football test
match played in the Stadium to ensure that the playing surface will meet performance characteristics for
smoothness, firmness, moisture content and traction.
• The Stadium shall not be used for a non-football-event as of two months before the first Match held in
the Stadium in connection with the FIFA World Cup, while the Pitch Area shall not be used any more for
any kind of event as of one month before the first Match held in the Stadium in connection with the FIFA
World Cup.
• A contingency Pitch shall be available with the same specifications and of the same standard as installed
at the Stadium for a complete or partial Pitch exchange before or during the FIFA World Cup.

Seating Bowl Field of Play Pitch Auxiliary


Surrounding Area Area

≥ 8.5m
5m

≥ 125m

5m

≥ 115m

≥ 78m ≥ 8.5m 68m

≥ 10m

105m

5m
5-8m

Diagram: dimensions within the pitch area


160 Stadium-related Hosting Requirements

F.5.1.2. Pitch specifications


The Pitch shall comply with the specifications described hereafter.

Grass standards
• The Field of Play shall be of natural grass, absolutely smooth and level and in perfect condition.
• Stadiums must be equipped with a functional heating, vacuum and ventilation system to guarantee removal
of surface water immediately prior to or during the match.
• Hybrid-grass systems are considered natural grass Pitches according to FIFA´s requirements.
• In addition to testing the upper rootzone for its nutrient value, the solidity and stability of the ground must
be guaranteed.
• The effect of a Stadium’s roof on the Field of Play must be considered already at the planning stage and
may result in the need for additional installations, as natural grass pitches require enough light as well as air
movement to sustain their healthy growth.
• It must be ensured that the Stadium Operator recruits qualified staff for the turf management at the latest
at the time of the handover of the Stadium to the Stadium Operator.

Watering system
• The Stadium shall be equipped with an efficient and electronically controlled watering system.
• If pop-up sprinklers are used, those positioned in the Pitch Surrounding Area just off the Field of Play shall be in
front of the advertising boards (which are typically positioned 3 to 5 meters from the sidelines and touchlines).
• Any sprinklers near the Electronic Advertising Boards may be required to be disabled so that they do not
direct their water trajectory into the front or mechanics of the panels (in the case of LED panels)
• The possibility of using rainwater for watering of green and outside spaces should especially be considered.

Artificial Pitch lighting


• A shade analysis shall be performed to observe if the grass of the Stadium’s Field of Play receives enough light
(i.e. 12 mol/m²/day of appropriate light is required to provide active growth and offset the wear and tear of play).
• Where shade is a problem, a mitigation solution shall be produced in order to provide the grass with the
adequate quantity of light. An artificial pitch lighting system could be adopted as part of this solution and
sufficient storage space, close to the pitch area, shall be planned for.

Players’ outdoor warm-up areas in the Pitch Area


• The Pitch Area of the Stadium shall be equipped with two (2) outdoor warm-up areas for warm-up
procedures during the match.
o Location: each outdoor warm-up area is situated behind a goal and the photographers’ position
(alternative solutions like areas next to the Team benches or behind the assistant referee shall be
approved by FIFA in writing).
o Each area has to cater for six (6) Players and two (2) officials and have a minimum dimension of 3m x 30m.
• The outdoor warm-up area surface shall be artificial turf (FIFA two-star standard or easy to clean and
maintain without artificial turf maintenance machines – specifications on the FIFA two-star standards are
available on FIFA.com).
Stadium-related Hosting Requirements 161

F.5.1.3. Pitch equipment


The Field of Play equipment shall be equal in design, quality and identical in each Stadium, i.e. supplied by the
same supplier and provided by FIFA unless existing equipment meets the requirements, and include:

• Two (2) Team/substitutes’ benches


o Situated either side of the halfway line, parallel to the touch line, outside and at a distance of between
5m and 8m from the Field of Play. The nearest point of each bench to the halfway line shall be at least
5m from the point where the halfway line meets the touch line
o Each bench shall be capable of accommodating up to 23 people
o Benches must be protected against bad weather or objects thrown by spectators by a transparent,
heat-reflecting/minimising Plexiglas cover
• One (1) fourth official’s bench
o Situated in the middle of the two Team benches
o The fourth official bench shall be easy to move (depending on the pitch area and player’s tunnel
position; this bench might only be put in its position after the Teams have entered the pitch area)
o The bench shall contain four seats
o The bench must be protected against bad weather or objects thrown by spectators by a transparent,
heat-reflecting/minimising Plexiglas cover
• Two (2) medical staff benches
o Situated close to the Team benches
o The bench shall contain five seats
o The benches must be protected against bad weather or objects thrown by spectators by a transparent,
heat-reflecting/minimising Plexiglas cover
• Two (2) permanent goals of the highest quality and safety shall be placed on the centre of each goal line
equidistant from the corner posts
• Two (2) substitute goals of the same kind shall be located in close proximity to the Field of Play
• Two (2) portable training goals (these shall be individually procured through the Stadium Authority – i.e.
not necessarily the same service provider for all Stadiums)
• Four (4) corner flags
o The Field of Play shall only be marked with corner flags (there will be no flags on the halfway line)
• Green matting
o “Green matting”, i.e. artificial turf solutions without specifying any standards, could be applied
everywhere to provide players with access from Team areas to and from the Pitch Area
o In addition, green matting might be a suitable solution for the pitch area behind advertising boards on
ungrassed surfaces
Spare parts, including nets and corner flags, shall be available in close proximity to the Field of Play

Pitch maintenance
Pitch maintenance requirements are elaborated in section E.23.2.
162 Stadium-related Hosting Requirements

F.5.1.4. Players’ tunnel and pitch area access


Players’ Tunnel
• The Players’ tunnel leading to the Field of Play shall be large enough for 60 people to line up (22 players,
22 player escorts, 5 Referees and other FIFA and Member Association officials)
• Minimum dimensions
o Width: ≥ 4.5m
o Height: ≥ 2.4m
o Length: the length of the players’ tunnel depends on the design of the Stadium. The players’ tunnel
should extend into the playing area far enough to allow for the prevention of injury to match
participants caused by objects thrown from the main stand.
• The point where the Players and the Referees enter the pitch area and Field of Play should be at the
halfway line and must be protected; this could be ensured by means of a fireproof telescopic tunnel.
• The players’ tunnel shall allow for quick opening and closure so that it can be used during the Match if a
Player is entering or leaving the pitch area without causing a lengthy closure.
• The doors leading to/from the tunnel area shall be wide enough to allow the people within the tunnel
area to enter and exit with ease (ideally over the entire width of the tunnel, e.g. by means of sliding/
folding systems).

Service tunnel/pitch area access


• A minimum of two (2) service tunnels are required to facilitate the delivery of equipment into the pitch
area.
• A service tunnel shall be dimensioned to facilitate the use for 40t trucks.
• All access routes from the Teams’ and Referee dressing room areas to the Field of Play shall be covered
with protective non-slip flooring to ensure the safety of the Teams and Referees.
• Easy access to the pitch area shall be provided for media representatives or other accreditation card
holders that shall not interfere with the players’ tunnel.

F.5.2. Advertising boards (electronic and/or static)


Electronic and static advertising boards in the pitch area will be provided by FIFA.

Electronic advertising boards


• These shall be placed around three sides of the pitch area.
• For the FIFA World Cup, there shall be approximately 252m of Electronic Advertising Boards at each Stadium.
• The boards shall be installed 4m from the touch line and approximately 5m from the goal lines behind the
goal and arcing to around 3m on the goal lines near the far corner.
• The active screen height will traditionally be 90cm for the Competitions, while the entire unit height shall
likely be of 100cm.
• The Stadium shall be equipped with a twin-pack generator of a minimum of 300kVA in order to ensure
commissioning and operation.
Stadium-related Hosting Requirements 163

• For environmental reasons, a grid power supply with 275 kVA shall be provided, to plug into/switch over
to during set-up phase and between Matches if approved by FIFA and the appointed supplier.

Electronic Advertising Boards Operator’s Position


• Depending on the supplier of the Electronic Advertising Boards the operator’s position may either be
located on pitch level in a temporary construction provided by the Electronic Advertising Boards supplier
or at a desk or a room/cabin on the main stand. In either case, the operator’s position must have
unobstructed views of all three faces of the Electronic Advertising Boards
• If the operator’s position is provided in a dedicated cabin high in the stand, a lengthy and secure route for
a fibre optic cable to the Pitch (to connect to the Electronic Advertising Boards) must be identified.
• Internet connection and HD-SDI Stadium feed signal by host broadcaster are required.

Electronic Advertising Board storage


• The Electronic Advertising Boards supplier will require a storage and work room of approximately 100m²
in order to store spare panels, empty crates and to provide maintenance to the panels. This storage room
must be provided close to the service tunnel and therefore must also be adjacent to the pitch area.
• Power must be provided within the storage room (1 x 16A/230V).

Static Advertising Boards


• These are in addition to the Electronic Advertising Boards; position is to the left and right of the Team
benches.
• These boards on main touchline traditionally measure 14 units of 4m width (28m each, left and right) by
0.7m in height. There must be sufficient space made available to allow the boards to be erected around
4m from the touch line.
• Due to space restrictions between the touch line and Stadium bowl these boards could be attached to
fencing or the Stadium bowl pitch perimeter (normally to be erected on the ground).
164 Stadium-related Hosting Requirements

111m
3m 1 Team benches

4m ≥ 8.5m
2 Fourth official bench

5m
3 Medical staff benches

Warm-up area – 3×30m


4a (prefered location)

Warm-up area – 3×30m


4b (alternative location just on side)
-72m

≥ 10m Field of Play – 105×68m

Pitch Surrounding
Area – 115×76m

Auxiliary Area – 125×85m

105m Artificial turf

Technical area
28m
4m ≥ 8.5m
5-8m
4a
Electronic Primeter Boards
4a
4b Static blind-side boards

3 1 2 1 3

Position of Advertising Boards


Stadium-related Hosting Requirements 165

F.5.3. Team and referees’ facilities


The Team and Referees’ facilities cover all facets of the FIFA Stadium requirements dealing with the participating
Teams as well as the match referee, assistant referee, fourth official and substitute assistant referee.

Players’ indoor warm-up areas


• The Stadium shall be equipped with two (2) indoor warm-up areas (minimum 100m² each area) for warm-
up procedures before the Match; located next to the Team dressing room areas

Offices 7 7 2 3 4 Offices

Warm-up 5 8 6 Warm-up

Mixed use 10

Offices 11 9

12

1 Player‘s tunnel 5 Team re in oom rea 9 T io


2 ac fficial re in room 6 Team re in oom rea 10 Pre onference oom
3 e ical aff 7 Fla n er ie 11 P P ecceo ion
4 o in on rol room 8 i e one 12 ro off ic

Diagram: relationship of Team dressing room areas


166 Stadium-related Hosting Requirements

F.5.3.1. Team dressing room areas


Each Stadium shall be equipped with two (2) Team dressing room areas (a total of 260m² for each Team).

The areas shall be located on opposite sides of the players’ tunnel and near to the Pitch access and main stand.
Both areas shall include the following rooms:

• Dressing room of 80m²


o one big room is required
o must not have any view obstructions (e.g. poles)
• Massage room of 40m²
o shall be separated, but with direct and private access from the Team dressing room
• Sanitary facilities/bathing area of 50m²
o immediately adjacent to and with direct private access from the Team dressing room
• Coaches’ changing room/office of 30m²
o shall be separated, but with direct and private access from the Team dressing room
• Refreshment area of 15m²
o can be part of the Team dressing room (depending on size and layout, otherwise a separate area)
• Kit manager’s room of 25m²
o shall be separated, but with direct and private access from the Team dressing room
• Technical office of 20m²

The Team dressing room areas shall meet the same level of standard of comfort, and their set-up must be
identical in all respects.

Access from the bus positions to the Team dressing room areas shall be equipped with double or extra-wide
doors (as kit managers deliver and remove several large transport cases).

1 oac e office

2 Players‘ Dressing Room


5 1
3 Sanitary facilities
3
4 Massage room
5 Showers

4
2

Diagram: Team dressing room area


Stadium-related Hosting Requirements 167

F.5.3.2. Referees’ area


Each Stadium shall be equipped with at least one (1) Referees’ area with a minimum of 45m² including
• a dressing room
o must not have any view obstructions (e.g. poles), and one big room is required
• sanitary facilities and showers
• massage facilities
o one massage table can be included in the dressing room, if space is available, otherwise connected with
a door

Location
• Separate from but close to the Team dressing rooms and close to the players’ tunnel
• Direct, protected access to the Field of Play, inaccessible to the public and the media
• Drop-off point and parking inside the Stadium

F.5.4. Doping Control and Medical Services


Doping Control facilities

Doping controls will be carried out after each Match and every Stadium must have the following doping control
facilities:

• Doping Control room of a minimum 25m²


• Sanitary facilities and showers shall be immediately next to doping control room, with direct private access
• Waiting room for players and Team officials of minimum 16m², immediately next to doping control room,
with direct private access

The doping control facilities shall be separate from but close to the Team dressing rooms and ideally not located
directly in front of or adjacent to the unilateral flash Interview zone.

They shall allow for direct, protected access to the Field of Play, inaccessible to the public and the media (not
located directly in front of or adjacent to unilateral flash interview zones).
168 Stadium-related Hosting Requirements

Doping control waiting room 1 Security person

7 3 5 7 Waiting area –
6 2 comfortable chairs or sofas

3 Fridge

4 Television
1 7
4
5 Shower

8 6 Toilet

7 Wastepaper bin

2 7
8 Table for doping control

Doping Control Working Room

Diagram: doping control facilities set-up

Players’ Medical Services


Every Stadium must have one (1) fully equipped players’ medical room with a minimum size of 50m² including
all necessary logistical and medical equipment that may be required for heat-related medical activities. The area
shall meet the following requirements:

• All access-ways/entrances to the medical room, the players’ Tunnel and the dressing rooms must be free
of all physical obstructions for easy access of all ambulances at any time.
• Designated parking for ambulances must be available (as per section F.12. – medical services)
• All entrance ways to the medical room and Players’ areas must be wide enough to allow easy access for
loaded ambulance stretchers.
• Fully functional ramps and/or lifts must be available for ambulance stretcher access to the players’ areas in
emergency situations.
Stadium-related Hosting Requirements 169

F.5.5. Football technology

F.5.5.1. Goal-line technology


Goal-Line Technology (GLT) describes a technology which is instantly capable of automatically detecting the
scoring of a goal during the Match.

The current system of Goal-Line Technology applied in the FIFA World Cup is a camera-based system.

• FIFA will decide at a later stage which Camera-based Goal-Line Technology system will be used.
• Camera-based systems work by using various cameras, focusing on each goal, to track the ball on the
Field of Play.
• Various high-speed cameras which are assembled on the catwalk (if available) underneath the roof of a
Stadium ensure that no goal is missed and that clear pictures are obtained for documentation
o Irrespective of whether the Stadium is equipped with a catwalk or the cameras are to be mounted
alternatively elsewhere, power supply points must be available at different places. (If there is a catwalk:
in at least at four places around the catwalk.)
o Cable ducts and pipes which allow for minimum bending tolerances of all cables and the optical fibre
have to be provided. The exact route and the length of cabling has to be determined while taking into
account the structural characteristics of the Stadium.
• The Camera-based system must comply with the requirements set out in the current versions of the Laws
of the Game and the FIFA Quality Programme for Goal-Line Technology Testing Manual
• A Goal-line Technology Operator Room shall be provided
o Minimum size of 15m² for at least two (2) staff; lockable
o Ideally located on the side of the media tribune/broadcast compound (or alternatively next to the
Venue Operations Centre) and as high up as possible in order to keep as short as possible the cable
paths to the broadcast compound and the GLT cameras mounted on the catwalk/roof
170 Stadium-related Hosting Requirements

F.6. EVENT TRANSPORT AND MOBILITY


The general event transport aspects are introduced in section E.8, while this section introduces the movement of
constituent groups to and from the Stadiums.

Specific Stadium Transport requirements and assumptions


• To assist in the management of traffic flows and security enforcement around the Stadium, transport,
security and spectator services shall identify access and security checkpoints to ensure that traffic is filtered
and limited to the predefined access rights and priorities.
• Access points and parking areas shall be signposted and controlled via permit checks and all parking areas
shall be secured and fenced.
• Wherever operationally possible, there should be no vehicle or pedestrian crossing points around the
Stadium. If this is not possible, a valid and robust operational plan with sufficient resources to manage any
such crossing points is required.
• A Vehicle Access Parking Permit System (VAPPs) will designed by FIFA and controlled in conjunction with
• Host City traffic authorities to manage traffic flows and parking access around each Stadium.

Please refer to section F.13. for more details on security perimeters.

F.6.1. Parking and load zones


The constituent groups request different parking and load zone requirements at a FIFA World Cup Stadium.
Parking spaces and load zones must be designed based on the following minimum space requirements:

• 25m2 per car


• 100m2 per bus

Each parking area shall include a dedicated amount of accessible parking spaces (≥2.4m x 4.8m) with a safety
zone of ≥1.2 m behind and to both sides of the space.

Parking inside or underneath the Stadium shall, for security reasons, only be considered for selected constituent
groups (e.g. PMAs, Referees, VVIPs). The number of spaces that can actually be used depends on various factors
such as local safety and security policies, the number of entrances or the considered constituent groups.
Stadium-related Hosting Requirements 171

F.6.1.1. Overview of FIFA parking requirements


Each FIFA World Cup Stadium shall be equipped with the following number of constituent group-related load
zones and parking.

Participating Members Associations (PMAs) & Match Officials

Minimum
Comments
amount
- located near PMAs’ load zones;
PMA´s allocated vehicles parking (cars) 12
- additional car parking for police escort could be required
PMA´s allocated vehicles parking (logistic vans) 2 - located near PMAs’ load zones
PMA´s guest vehicles parking (cars) 12 - max. 200m from seating location
PMA´s guest vehicles parking (buses) 2 - max. 200m from seating location
- located adjacent to respective PMA dressing rooms;
PMA´s load zone, bays (buses) 4
- additional car parking for police escort could be required
FIFA Match Officials parking (mini-buses) 1 - located near PMAs’ load zones
Match Officials allocated parking (cars) 6 - located near PMAs’ load zones
- located near PMAs’ load zones; minimum area 50m2;
FIFA Match Officials load zone, bays (mini-buses) 1
- could be same as parking area if adjacent to Stadium entrance
Doping Control collection vehicle (bay) 1 - could be same as parking area if adjacent to Stadium entrance

VVIP`s

Group Match;
Opening
Round 32; Quarter Semi
Match; Comments
Round 16; Final Final
Final
3 Place Match
rd

minimum
amount

50 75 200 - near VVIP load zone


VVIP parking
(+150 at (+125 at (+50 at 300 - additional car parking for
(cars)
HQ venue) HQ venue) HQ venue) Police escort could be required

- adjacent to VVIP reception area


VVIP load zone, (depending on Security concept)
bays 10 15 20 30 - additional car staging area for
(cars) Opening/Final Matches could be
required
172 Stadium-related Hosting Requirements

Consolidated parking space requirements for other Constituent Groups

GM / R32 / GM
OM QF SF 3rd Place Final Comments
R16 (HT)

Host
Broadcaster / Media
300/5 190/5 190/5 210/5 225/5 190/5 300/5
Rights Licensee
(cars / buses)

Media
250/5 150/3 150/3 150/3 150/5 150/3 250/5
(cars / buses)

VIPs - at HQ-venue additional


340/30 170/14 170/14 170/16 240/26 170/16 350/30
(cars / buses) parking will be required

FIFA and Member


Association
308/14 283/14 283/14 283/14 283/14 283/14 308/14
workforce
(cars / buses)

Other/additional
FIFA and Member
Association 150/12 100/12 100/12 100/12 100/12 100/12 150/12
workforce
(cars / buses)

- pedestrian pathways
from parking to Stadium
Commercial must be well secured, lit,
Affiliates and ideally in concrete/asphalt
2200/ 1000/ 1350/ 1000/ 2100/ 1000/ 2200/
Commercial to create a level and
730 350 350 350 605 350 705
Hospitality stable route
(cars/buses) - shuttle service needed
when distances
> 800m/10-min walk

General spectators
(general public
and organised - max. 50m distance
Team supporters, between accessible
subject to Stadium capacity/location;
including disabled parking and designated
6% out of total parking area shall be accessible parking spaces
people and people accessible mag and bag
with limited entrance
mobility)
(cars/buses)

Legend: OM = Opening Match; GM = Group Match; GM (HT) = Group Match with Home Team; R32 = Round-
of-32; R16 = Round-of-16; QF = Quarter Final; SF = Semi Final
Stadium-related Hosting Requirements 173

F.6.1.2. General spectators’ parking

Dependent on the general mobility strategy and parking space availability around the Stadium, there may be
some public parking made available for general spectators with private vehicles.

• It is recommended that if this parking is offered, it is located outside the traffic preliminary zone and pre-
booked. Such parking may be park-and-walk or park-and-ride depending on pedestrian access routes and
distance from the Stadium.
• General spectators’ private vehicles will not be entitled to VAPPs (Vehicle Access Parking Permits) and
therefore will not, under any circumstances, be allowed access to any controlled traffic perimeters/
zones around Stadium. An exception to this rule shall be made for accessible parking for disabled general
spectators and general spectators with limited mobility.
• It is strongly recommended that all transport movements around the Stadium for general public and Team
supporters are separated from the flows of the FIFA constituent groups, or, at the least, that their impact
is minimised.
• Park-and-ride can be considered if suitable space is identified around the city.
o Such space must allow for a defined number of car spaces and also an associated transport mall for the
bus operation between the park-and-ride and the Stadium
o Operation of a park-and-ride is effective only if it is well planned and communicated clearly as part
of the overall mobility strategy, and pre-payment is strongly recommended to maximise efficiency,
otherwise bottlenecks can be created and impact the overall mobility in a Host City on matchday.

General spectators’ load zone and parking simulation


The tables below are an elaboration of a generic Stadium model, based on a ticketed capacity of 50,000.

The objective is to estimate the car and bus parking/staging capacities for general public and organised Team
supporters. The different columns represent the likely location scenarios of a Stadium within a Host City and
proximity of public transport infrastructure and services.

The overarching assumption is for total ticket allocation for the general public and organised Team supporters’
amounts up to a maximum of 40% of the total capacity (40% of 50,000 = 20,000) as follows:

• 20% of Stadium tickets to two “playing” Participating Member Associations (PMA) and additional 20%
of tickets to public market.
• Any other constituent group requirements/numbers are not taken into consideration.
• Those tables are only a simulation to identify the potential methodology to be taken into account when
defining general spectators’ load zones and parking area requirements.
174 Stadium-related Hosting Requirements

STADIUM LOCATION

General spectator split within city centre in peripheral city area outside city

Within Traffic Preliminary Zone/Public Area


(except spectators car parking, located outside Traffic Preliminary Zone)
(walking distance to Main Stadium Access/Egress Gates – maximum 2km)

Organised buses 10% of FIFA World Cup 10% of FIFA World Cup 20% of FIFA World Cup
for Team supporters Ticket capacity Ticket capacity Tickets capacity
parking areas
E.G: 50,000 FIFA World Cup E.G: 50,000 FIFA World Cup E.G: 50,000 FIFA World Cup
tickets tickets tickets
10% = 5,000 people 10% = 5,000 people 20% = 10,000 people
= 100 buses (50 seats) = 100 buses (50 seats) = 200 buses (50 seats)

General public shuttle 5% of FIFA World Cup 10% of FIFA World Cup 5% of FIFA World Cup
buses staging areas tickets capacity tickets capacity tickets capacity

E.G: 50,000 FIFA World Cup E.G: 50,000 FIFA World Cup E.G: 50,000 FIFA World Cup
Tickets tickets tickets
5% = 2,500 people 10% = 5000 people 5% = 2,5000 people
= 50 buses (50 seats) = 100 buses (50 seats) = 50 buses (50 seats)

General public shuttle ratio 1/10 ratio 1/10 ratio 1/10


buses load zone, bays (e.g.: 5 bays + (e.g.: 10 bays + pedestrian (e.g.: 5 bays +
pedestrian areas) areas) pedestrian areas)

General public car 0% of FIFA World Cup 5% of FIFA World Cup 15% of FIFA World Cup
parking areas tickets capacity tickets capacity tickets capacity
(outside Traffic Preliminary
Perimeter but within walking No example given E.G: 50,000 FIFA World Cup E.G: 50,000 FIFA World Cup
distance) Tickets Tickets
5% = 2,500 people 15% = 7,500 people
= 850 cars = 2,500 cars
(3 people per car) (3 people per car)

General spectators’ load zone and parking simulation – within traffic preliminary zone
Stadium-related Hosting Requirements 175

General spectator split within city centre in peripheral city area outside city

Outside Traffic Preliminary Zone/REMOTE requiring transport areas/facilities


(to be serviced with shuttle services – recommended maximum 30 minutes
by shuttle to Main Stadium Access/Egress Gates Load Zones)

Organised buses for Team Bus interchange should not be considered other than exceptional circumstances
supporters for logistical and budget viability

General public shuttle bus Bus interchange should not be considered other than exceptional circumstances
staging for logistical and budget viability

General public car 10% of FIFA World Cup 5% of FIFA World Cup 0% of FIFA World Cup
parking areas ticket capacity ticket capacity ticket capacity
(e.g.: Parking areas to be
intended as Park and Ride,
E.G: 50,000 FIFA World Cup E.G: 50,000 FIFA World Cup No example given
interchange modal-split nodes,
tickets tickets
etc.
10% = 5,000 people 5% = 2,500 people
n/a
= 1700 cars = 850 cars
(3 people per car) (3 people per car)

15% missing, from 40% 5% missing, from 40%


in the assumption, would in the assumption, would
walk/use other existing public walk/use other existing public
transport facilities (existing transport facilities (existing
metro/tram line and stops metro/tram line and stops
for example for example

General spectators’ load zone and parking simulation – outside traffic preliminary zone
176 Stadium-related Hosting Requirements

F.6.2. Emergency vehicles


Parking and access for emergency vehicles will be allocated as required within the Stadium.

• Any law enforcement vehicle (police, firefighters, ambulances) mandatory and active for an Event are
considered as “Emergency” vehicles.
• Other vehicles, e.g. cars/buses for police/security personnel, would be considered as “workforce vehicle
requirements”.
• Both mandatory and workforce vehicle’s numbers would be defined by National Authorities Standards
considering the “risk assessments” and Stadium spectator capacity. Police escort vehicles for Teams and
Referees shall be included within the Emergency definition and will require parking, located at drop-off
points.
• Emergency vehicles will require a defined, direct and unrestricted route to and from the Stadium, which
is separated from all other access routes (to be confirmed and defined by the legislation of the national
authorities).

Emergency vehicle parking


• Emergency vehicles will require dedicated parking spaces inside the emergency tunnels (access to Pitch)
and the main vehicle ring under the stands for a variety of different types of vehicles as defined by the
legislation of the national authorities.
• The respective parking shall at least cover the areas as per medical service requirements introduced in
section F.12.

Emergency service helicopter pad


A designated emergency service helicopter pad (in accordance with the legislation of the national authorities) is
required for landing/take-off in the event of a medical emergency at all times during matchday operations.

F.6.3. Public transport


The general public represent the primary users of public transport to and from the Stadium on matchday.

Team supporters may either utilise public transport services or have organised dedicated transport vehicles.

Because of the recommended high capacity usage of public transport, it is considered best practice to locate
active stations, malls, stops/load zones some distance from the Stadium (ideally not less than 1km from the
Stadium-secured perimeters), this enables pedestrian walking times to filter the mass movement prior to arrival
at the interchange node and also provides more room to sort both pedestrians and vehicles/trains/metros to
facilitate a highly pressurised bump-out.
Stadium-related Hosting Requirements 177

In general, public spectators and Team supporters’ vehicles will have access to the traffic preliminary zone
(through TCP – traffic control point), at least for:

• Public transport vehicles, identified and controlled access routes to specific load zones and holding areas
• Team supporter-organised charter vehicles, identified and controlled access routes to specific parking
areas

Accessible transport requirements


Depending on the security concept, measures – in addition to the below – might be necessary to ensure
adequate access and egress for the disabled people or people with limited mobility.

Accessible vehicle drop-off/pick-up points

• Accessible vehicle drop-off and pick-up points at public transportation point(s) nearest to the Stadium
must include a flat, wheelchair-suitable surface, dropped kerbs, tactile paving, direct access to suitable
Sites and entry/exit points with no obstructions.
Accessible vehicle parking space

• This parking area shall be as close as possible to an accessible Stadium entrance. If there are inevitable
infrastructural restrictions, the Stadium and/or Host City shall provide benches with arms and backrests
every 50m and a shuttle service.

Public taxi requirements and areas


Public taxis are not an individual constituent group served by FIFA or the Member Association: however, it is a
Stadium requirement for Stadium operation that a suitable number of taxi areas (for drop-off and pick-up) be
located in order to serve the general public.

• Taxis will require a defined, direct and unrestricted route to and from the Stadium onto a number of areas
(for drop-off and pick-up).
• Taxis will not be entitled to VAPPs (Vehicle Access Parking Permit System) and therefore will not, under
any circumstances, be allowed access to any controlled traffic Perimeters/zones around the Stadium.

Air traffic at Stadiums – requirements and areas


• Emergency services helicopter
• Other helicopters/airships
o It is likely that FIFA World Cup constituent groups will request landing, parking and take-off facilities for
private and corporate helicopters, airships, blimps, etc. immediately prior to and after the Match.
o Clear separation of area for emergency services and any other traffic movement shall be ensured.
178 Stadium-related Hosting Requirements

F.6.4. Other transport-related infrastructure


A dedicated lounge area for drivers shall offer appropriate space for the relevant number of drivers and
bodyguards, particularly at peak times during matchdays (related to Stadium size, parking numbers and VIP
Tribune size).

It shall be located within the Outer Stadium Perimeter and always external to the Inner Stadium Perimeter as
drivers shall not have access privileges to Stadium-secured perimeters.
Stadium-related Hosting Requirements 179

F.7. GUEST MANAGEMENT AND HOSPITALITY


Seating capacity requirements that drive some of the following spatial requirements are introduced in section F.2.2.

F.7.1. Guest Management


General principles of the Guest Management/VVIP and VIP areas for VVIP and VIP guests:

• It is very important to distinguish between the VVIP and VIP areas, as these require different security and
access requirements and conditions. Ideally, it would be prudent to separate the VVIP and VIP to different
levels of the Stadium to avoid any possibility of crossover between the groups.
• They shall be situated in the most prominent position of the Main Stand and with the most comfortable
viewing and seating conditions to enjoy the Match.
• Seating within the VVIP and VIP Tribunes as well as VVIP and
• VIP Lounges shall be established for VVIP/VIP guests of FIFA and the Member Association.
• The areas require strictly controlled access to prevent access of unauthorised individuals and any crossover
with other groups (hospitality guests, media, etc.).
• Besides the infrastructural requirements, the operation of guest management services shall be ensured by
FIFA.

F.7.1.1. VVIP Seats and Lounges


Each FIFA World Cup Stadium shall be equipped with the following number of VVIP seats:
VVIP Seats shall:

Group match;
Semi Final;
group match with home team;
Seats/match Quarter Final Opening Match;
round of 32, round of 16;
Final
Quarter Final; Third Place Match

≥ 50 ≥ 75
VVIP seats ≥ 200
(at HQ Venue: + 150) (at HQ Venue: + 125)

• Have the following dimensions:


o seat width ≥ 0.6m
o row depth ≥ 1m
• Be located in centre of the main stand in which the players’ dressing rooms are situated
• Be offered on the halfway line position with a perfect, unrestricted view of the Field of Play
• Be either in middle of or above the VIP seating section
• Allow for access to the Pitch, dressing rooms and media facilities
180 Stadium-related Hosting Requirements

Furthermore, accessible VVIP seats shall be installed, forming part of the VIP Tribune and VVIP area, at a
minimum of:

• 2 VVIP Wheelchair-user places; not to be included in quota for general wheelchair-user places
o Seat width ≥ 0.9m, row depth ≥ 1.4m
o plus companion seat next to wheelchair user, ≥ 0.6m wide
o clear circulation zone of ≥ 1.4m
o must have dedicated lift access if there is vertical access
• 1 VVIP easy access/amenity seat; not to be included in quota for general easy-access Seats
o Seat width ≥ 0.5m, leg space ≥ 0.65m
o aisle seat with no or minimal stepped access (2-3 steps maximum)
o plus companion seat directly to one of the sides of the seat
o must have dedicated lift access if there is vertical access
• 1 VVIP easy access/extra-width seat; not to be included in quota for general easy-access Seats
o Seat width ≥ 0.9m, leg space ≥ 0.6m
o load-carrying capacity ≥ 250 kg
o aisle seat with no or minimal stepped access (2-3 steps maximum)
o must have dedicated lift access if there is vertical access

VVIP Lounges are collective function rooms located inside the Stadium that shall have the following sizes:

Group match;
group match with home team; Opening Match;
Quarter-Final Semi-Final
round of 32; round of 16; Final
Third Place Match

Minimum area/
100m² 150m² 400m² 600m²
Match Category

Additional space
requirements at plus 300m² plus 250m² plus 100m² n/a
HQ Venue

These areas shall:

• Offer at least 2m² per guest (net)


• Reflect a ratio of 80-100% seated v. 0-20% standing
• Be located at the back of the viewing area (VVIP Tribune) with direct access from the interior of lounge to
the designated Hospitality seating area
• Have a permanent structure being equipped with floor-to-ceiling window with direct and unobstructed
view to Pitch Area
Stadium-related Hosting Requirements 181

• Shall accommodate the FIFA president’s lounge and the Member Association President’s Lounge
(at HQ venues only):
o Minimum area required: 20m2 each
o Located within the VVIP lounge or with direct access to it
o Additional rooms might be required, particularly for Opening Match and Final Match according to local
customs or security measures such as a presidential office for domestic head of government
• Shall provide a space for a “VIP Interview Position”.

The VVIP area will be closely guarded, monitored and protected from unauthorised intrusion of any kind, even
from those persons occupying the VIP seats and lounge.

F.7.1.2. VIP seats and lounges

Each FIFA World Cup Stadium shall be equipped with the following number of VIP Seats:

Group match;
group match
Seats/match Opening match with home team; Quarter Final Semi Final Final
round of 32, round of 16;
Third Place Match

≥ 1,500 ≥ 700 ≥ 800 ≥ 1,300


VIP seats 1,500
(at HQ-Venue: +200) (at HQ-Venue: + 200) (at HQ-Venue: + 100) (at HQ-Venue: + 200)

VIP Seats shall:

• Be ≥ 0.6m wide
• Be located in the centre of the main stand with perfect, unrestricted view of the Field of Play
• Be separated from VVIP seating section by means of access and movable barriers and partitioned off from
public seating areas

Furthermore, accessible VIP seats shall be installed, forming part of the VIP Tribune and VIP area:

• 6 VIP wheelchair-user places; not to be included in quota for general wheelchair-user places
o Seat width ≥ 0.9m, row depth ≥ 1.4m
o plus companion seat next to wheelchair user, ≥ 0.6m wide
o clear circulation zone of ≥ 1.4m
o must have dedicated lift access if there is vertical access
• 2 VIP standard/easy access Seats; not to be included in quota for general easy-access Seats
o aisle seat with no or minimal stepped access (2-3 steps maximum)
182 Stadium-related Hosting Requirements

o plus companion seat directly to one of the sides of the seat


o must have dedicated lift access if there is vertical access
• 2 VIP easy access/amenity Seats; not to be included in quota for general easy-access Seats
o Seat width ≥ 0.5m, leg space ≥ 0.65m
o aisle seat with no or minimal stepped access (2-3 steps maximum)
o plus companion seat directly to one of the sides of the seat
o must have dedicated lift access if there is vertical access
• 2 VIP easy access/extra-width Seats; not to be included in quota for general easy-access seats
o Seat width ≥ 0.9m, leg space ≥ 0.6m
o load-carrying capacity ≥ 250 kg
o aisle seat with no or minimal stepped access (2-3 steps maximum)
o must have dedicated lift access if there is vertical access

VIP Lounges are collective function rooms located inside the Stadium that shall have the following sizes:

Group match;
group match
with home team;
Quarter-Final Semi-Final Opening Match Final
round of 32;
round of 16;
Third-Place Match

Minimum area/
1,120m² 1,280m² 2,080m² 2,400m² 2,720m²
Match Category

Additional space
requirements at plus 320m² plus 320m² plus 320m² plus 320m² n/a
HQ Venue

These areas shall:

• Offer at least 1.6m² per guest (net)


• Reflect a ratio of 40% seated v. 60% standing
• Be located at the back of the viewing area (VIP Tribune), ideally in one connected space on one level with
a direct pitch view
• Have a permanent structure consisting of three (3) walls floor to ceiling and a floor-to-ceiling window
with a direct and unobstructed view of the pitch area
• Allow easy access to the VVIP lounge in order to ensure that VVIP guests can move easily between both
areas (walkway needs to be dedicated to VVIP guests only and shall not cross with any other client
groups)

The VIP area shall have a high level of security and protection, but not as controlled as that of the VVIP area.
Stadium-related Hosting Requirements 183

VVIP and VIP reception areas


Dedicated VVIP and VIP reception areas shall be positioned in front of any security and/or ticket check of the
respective area.

• Space requirements for VVIP reception area


o 25-30m2, including welcome desk (20m2) and cloakroom/wardrobe (5-10m2)
• Space requirements for VIP reception area
o 60-100m2, including welcome desk (40m2) and cloakroom/wardrobe (20-40m2)

Other Guest Management/VVIP- and VIP-related infrastructure requirements


• One (1) protocol office (≥ 40m2) on the VVIP level, ideally with direct access to VVIP lounge
• One (1) protocol storage room (≥ 20m2), located adjacent to Protocol office
• One (1) protocol meeting room (≥ 20m2)

1 Presidents Lounge
6 5 Protocol
Kitchen
office 2 Sanitary facilities incl.
VVIP/VIP reception wheelchair-accessible toilet
2 4 3 2
3 VVIP stair/lift

4 VIP stair/lift
2 2

1 1
5 VIP medical room
VIP Hospitality lounge VIP Hospitality lounge
6 VIP interview room
VIP Hospitality lounge
VVIP/VIP entrance

VVIP seats

VIP VIP seats VIP


seats seats
Spectator seats Spectator seats
Spectator Spectator
seats
Spectator seats seats

Diagram: VVIP/VIP areas


184 Stadium-related Hosting Requirements

• One (1) protocol hostess changing room (≥ 40m2), located as close as possible to VVIP/VIP areas
• One (1) VVIP bodyguards and drivers holding area, located on VVIP arrival/parking level
• One (1) VVIP bodyguards room, located adjacent to VVIP/Hospitality area
• A central production kitchen per VVIP and VIP area inside or adjacent to the VVIP and VIP areas
considering the following minimum space requirements:
• o VVIP kitchen: 0.4m2 per guest according to highest Match Category played at the Stadium
• o VIP kitchen: 0.3m2 per guest according to highest Match Category played at the Stadium
• Protocol flags at the VIP entrance and opposite the VIP Tribune

F.7.2. Hospitality
It is likely that FIFA will operate a three-tier programme during the FIFA World Cup, consisting of:

• A Commercial Hospitality Programme: these packages are available for general sale and the main target
is the Business Community. These clients do not have any right to associate themselves or their products
with the Competition or with FIFA.
• The Affiliates Hospitality Programme (also referred to as the “FIFA Affiliates Hospitality Programme”) in
which benefits are delivered at cost price to FIFA Partners, FIFA World Cup Sponsors, Regional Supporters,
Licensees and others.
• The VIP Hospitality Programme, catering for officials and members of the FIFA Delegation and the
Member Association. The precise details and structure of FIFA’s Hospitality Programme will be developed
in partnership with the Member Association: however, in order to secure the Hospitality Rights delivery for
the VIP and VVIP areas, each Stadium must satisfy a number of requirements.

For the FIFA World Cup:

• Hospitality facilities required to support the hosting of guests of the FIFA Partners, Sponsors and Regional
supporters, as well as for the FIFA Delegation, shall be provided.
o These requirements comprise indoor hospitality facilities and outdoor hospitality facilities (also referred
to as “Hospitality Villages”).
o The demand for space at Stadiums during a major Event like the FIFA World Cup is much larger than
what a Stadium is likely to face in its normal hospitality business. For this reason, FIFA could accept that
a portion of the FIFA World Cup Indoor hospitality space requirements are provided in temporary or
permanent facilities within the Stadium building.
• The Stadium Authority must ensure that all areas provided for the FIFA Hospitality Programmes are made
available for the exclusive use by FIFA during the FIFA World Cup, complying with the Clean-Site principle
and free of any obligations to the facility’s owner and/or contractor.
Stadium-related Hosting Requirements 185

F.7.2.1. Indoor hospitality facilities


Hospitality Seats

Each FIFA World Cup Stadium shall be equipped with the following number of hospitality seats:

Group match;
round of 32; Group match Opening Match;
Seats/Match round of 16; with Semi-Final Final
Quarter-Final; home team
Third-Place Match

Hospitality Seats ≥ 2,250 Seats ≥ 3,000 Seats ≥ 5,400 Seats ≥ 7,000 Seats
(whichever number or 5% of Gross or 8% of Gross or 8% of Gross or 8% of Gross
is higher) Seating Capacity Seating Capacity Seating Capacity Seating Capacity

hospitality seats shall:

• Be more comfortable than category 1 seats (equipped with armrests, cushioned)


• Be as central as possible in the main stand and/or opposite stand with perfect, unrestricted view of the
Field of Play
• Not be located in the first rows of the lower tier
• Offer direct access to the corresponding hospitality area inside the Stadium (boxes, lounges or restaurants)

Furthermore, the hospitality capacity shall include the following accessible Seats that form part of the hospitality
seating areas and total 1% of the overall number of hospitality Seats:

• Wheelchair-user places = 0.5% of all hospitality seats; not to be included in quota for general wheelchair-
user places
o Seat width ≥ 0.9m, row depth ≥ 1.4m
o plus companion seat next to wheelchair-user, ≥ 0.5m wide
o clear circulation zone of ≥ 1.4m
o must have dedicated lift access if there is vertical access
• Easy access/standard Seats = 1/3 of 0.5% of hospitality seats; not to be included in quota for general
wheelchair-user places
o aisle seat with no or minimal stepped access (2-3 steps maximum)
o plus companion seat directly to one of the sides of the seat
o must have dedicated lift access if there is vertical access
• Easy access/amenity Seats = 1/3 of 0.5% of hospitality seats; not to be included in quota for general
wheelchair-user places
o Seat width ≥ 0.5m, leg space ≥ 0.65m
o aisle seat with no or minimal stepped access (2-3 steps maximum)
186 Stadium-related Hosting Requirements

o plus companion seat directly to one of the sides of the seat


o must have dedicated lift access if there is vertical access
• Easy access/extra-width Seats = 1/3 of 0.5% of hospitality seats; not to be included in quota for general
wheelchair-user places
o Seat width ≥ 0.9m, leg space ≥ 0.6m
o load-carrying capacity ≥ 250 kg
o aisle seat with no or minimal stepped access (2-3 steps maximum)
o must have dedicated lift access if there is vertical access

Hospitality Skyboxes
Each FIFA World Cup Stadium shall be equipped with hospitality seats in skyboxes that shall:

• Account for a minimum of 30% of the regular hospitality seats


• Have the following dimensions
o seat width ≥ 0.6m
o row depth ≥ 1m
• Accessible seating
o wheelchair-user places, easy-access amenity and easy-access extra-width Seats to be communicated to
public only if included in Stadium legacy design and available during the Tournament as long as they
meet the FIFA requirements for such seats

Hospitality skyboxes are individual rooms, enclosures and/or areas within any stadium which are designated to
be used for hospitality purposes in relation to the Competitions (one suite, one corporate client). None of the
existing hospitality boxes can be used for other purposes without FIFA approval.

The skyboxes shall

• Contain at least 10 seats situated on an outside terrace and include other hospitality-related infrastructure
such as furniture and equipment for the service of food and beverages during the matchdays
• Have hospitality box seats which are segregated form the other Stadium seating areas
• Provide ≥2 m² per guest according to each hospitality box’s individual capacity and shall have additional
space available, according to capacity of hospitality box occupation, for meal preparation, storage and
waste removal
• Have direct access from the interior of the hospitality box to the designated exterior seating area without
compromising the view of the Pitch
• Have dedicated access routes and lifts for guests, separated from VIPs and Media
• Have a permanent structure being equipped with floor-to-ceiling windows with unique designated
corridor and access through a lockable door
Stadium-related Hosting Requirements 187

Hospitality Lounges
Hospitality Lounges are collective function rooms (shared among several clients) located inside the Stadium that shall

• Offer at least 1.6m² per guest – the total Hospitality lounge guest capacity can be split into several
lounges
• Have direct access to Hospitality seats in the stand without compromising the view of the Pitch
• Cover at least one centrally located lounge with direct access to seats, preferably in the east stand
• Have preferably a permanent structure consisting of three (3) walls floor to ceiling and a floor-to-ceiling
window
• Shall have a seating ratio (chair or lounge chair) of 100%

Congress Hospitality facilities


Congress hospitality guests shall be provided with a function room (≥ 1,600m²) that is located within the
Stadium staging the Opening Match, similar to the regular hospitality lounges.

Hospitality kitchen requirements


• One (1) central production kitchen (450m2)
o Located at ground level of the Stadium, with a delivery dock directly connected to the kitchen and
vertical connections to all hospitality and VIP/VVIP levels (clean and dirty lifts) within kitchen
• Several satellite kitchens (≥ 50m2 each)
o Located adjacent to commercial hospitality areas (hospitality boxes and business seats)
o Including finishing kitchens and back-of-house areas

F.7.2.2. Outdoor hospitality facilities


• At each Stadium, an outdoor hospitality village (affiliates hospitality villages and commercial hospitality
• villages) may be required as an exclusive area within the Stadium Outer Perimeter, located not more than
• 300m from the centre of the Stadium, in which FIFA can conduct on-Site hospitality activities.
• The outdoor hospitality village shall have the following minimum space requirements:

Group match
Minimum area/ Group match; Round of 16; Quarter- Opening Match;
with home team;
Match Category round of 32 Third-Place Match Final Final
Semi-Final

Commercial affiliate
8,000m² 10,000m² 10,000m² 20,000m² 35,000m²
village

Commercial
10,000m² 10,000m² 20,000m² 30,000m² 50,000m²
hospitality village
188 Stadium-related Hosting Requirements

The following shall apply:

• Minimum space requirement 5m²-5.6m² per guest


• Preferably the necessary space shall be provided in one single space
• Existing buildings within the Outer Perimeter which could host such facilities for the hospitality villages
and comply with FIFA’s infrastructure requirements (such as other sport arenas within the stadium
complex) can be considered for use by FIFA,
• The space/surface provided:
o Must be flat (max 1% inclination)
o Shall be without any obstacles
o Allow for the anchoring of tents (to at least 2m depth across the full extent of the area)
o The minimum weight capacity shall be 500kg per m² to support an overall tent village structure.
• The space as well as any access roads shall be stable to withstand tent construction machines and heavy-
load truck equipment (minimum weight capacity: 20 tonnes)
• The whole area of hospitality temporary structures shall be fenced (including anchoring, windproof
installations, entrance gates, etc.) and that can be dressed with appropriate material
Stadium-related Hosting Requirements 189

F.8. ICT – INFORMATION AND COMMUNICATION TECHNOLOGY


Most areas in a Stadium require ICT services and connectivity during the FIFA World Cup. Therefore, the
adequate service level at all Stadiums and all Stadium-related areas needs to be ensured. Given the rapid
technological developments in this sector, it is impossible to establish definitive long-term requirements.
Therefore, this section is to be read as providing an indication based on what has been provided at the most
recent instalment of the FIFA World Cup.

As important functions necessary for the adequate staging of the FIFA World Cup are located all around the
Stadium precinct, it is vital that all the different locations within the Stadium building as well as all the temporary
installations around the Stadium are connected through a common platform. This network shall ensure the
adequate communication of all stakeholders and locations as efficiently as possible.

The Stadium precincts shall be equipped with all the adequate basic ICT infrastructure and all the cable
routes that will allow the installation of the event ICT overlay infrastructure (e.g. temporary cabling, hardware
extensions, etc.) that will be required for the provision of ICT services throughout the entire Stadium.

F.8.1. Telecommunications and mobile services


The following services shall be made available at all Stadiums. The dimension and extent to which these services
will be required depends on the structure, availability and reliability of the national telecommunication network,
cost effectiveness of such measures, structure and technology of the FIFA LAN/WAN Event network, FIFA
emergency communication plan and the support and maintenance structure (including remote access):

• Fixed-line telephony: shall be analogue lines with duplex voice path or ISP-based solutions, voicemail
system, caller ID, call waiting, (three-way) conference calling, enhanced local emergency calls (redirection
of a local call to the responsible local emergency services and fax services).
• DSL Services: in locations which only require a limited bandwidth and/or where a structure network can
be implemented. Might also serve as backup service for some areas or used as primary service methods for
some providers who may need to be provided with xDSL to create their own network. This requirement
may be partially replaced by ISP services that offer an equivalent level of capability.
• ISDN Services: this requirement may be partially replaced by ISP services that offer an equivalent level of
capability.
• Mobile telephony and data: mobile data services (2G, 3G, 4G or later generations) and mail services shall be
available in all key areas of the Stadium, including all temporary locations around the Stadium. The spectator
mobile data and telephony coverage shall not interfere with the IT solution networks and systems.
• Stadium communications systems/Tetra: mobile user-group based voice communication in the style of
multi-channel walkie-talkies/trunked radio systems. Special care and preparation shall be taken to provide
good indoor reception coverage.
190 Stadium-related Hosting Requirements

• Public Wi-Fi service: provision of wireless Ethernet internet access within spatially limited areas of the
Stadium (all public tribunes, hospitality areas, skyboxes, entrance/foyer and lobby areas, external areas
outside main entrances). The placement of the antennas shall be optimised for each Stadium. The
following requirements shall apply:
o Support of all WLAN defined standards (802.11 a/b/g/n) and of the 2.4 and 5Ghz spectrum (access
points and antennas)
o Highest availability of the entire Wi-Fi solution and highest performing/available connections to the
public internet
o Minimum 2Mb/s per user available bandwidth and WLAN capacities for at least 15% of all spectators
o No interference with FIFA IT Solution and Media and Broadcast Wi-Fi networks

F.8.2. Media and broadcast needs and rate card services


In order to ensure the Broadcasting of the Matches to the entire world, the feed coming from the Stadiums shall
be sent to the International Broadcast Centre (IBC). In order to ensure the adequate transfer of data, sufficient
bandwidth shall be made available on the Venue-to-IBC contribution network.

A point-to-point DWDM network without any active network management with a bandwidth of at least 3 x 40
Gbps per Stadium (fully redundant set-up) shall be provided at all Stadium. All Stadiums shall be permanently
connected allowing maximum flexibility and operational safety within the IBC.

Media and Broadcast operations rely on ICT services to execute their operations. The following table illustrates
the required ICT and rate card (i.e. user pays based on service usage) services that are required at the different
Media and Broadcast locations within all Stadiums.

Stadium Area Free Internet Connectivity Dedicated VLAN Solution Telecom Rate Card Services
Cabled Wireless Cabled Wireless Telephony ISDN xDSL DSL
Broadcast Compound X X X X X X
Stadium
X X X X
Media Centre
Media Tribune X X X X X X X X
Presentation Studios X X X
Field of Play
X X
Photographers
Press Conference
X X
Rooms
Mixed Zones X X X
TV Studios X
Unilateral flash
X X
interview zones
Stadium catwalk X
Stadium-related Hosting Requirements 191

F.8.3. Common Area Television (CATV)


The existing “common area television” systems (CATV) shall be upgraded at all Stadiums with regard to injection
of additional in-house channels, produced by FIFA, as well as to add TV sets at several locations. This is in
response to the demand of the different Stadiums’ main user groups that expect content delivery.

The transmission of custom-tailored TV channels, centrally generated at the International Broadcast Centre, to all
Stadiums via a VLAN of the IT solution has proven to be an efficient delivery of live Matches and the FIFA news
channel to the Stadiums (especially outside their matchday and matchday-1 periods).

The distribution of multiple channels to hundreds of TV sets is only possible using digital, compressed signals.
Two main technologies can be utilised for this purpose:

• IPTV (signals running on a computer LAN-style network)


• DVB-C/QAM/ATSC (signals running on coaxial or fibre-optic cables, in standard cable TV formats)

Every room which is likely to be equipped with an additional TV set in the Stadium and surrounding areas shall
be provided with a signal cable drop for easy connection.

There are several different channels to be produced by FIFA at a Stadium on a matchday:

• “Stadium TV”, mainly for VIP and Hospitality areas, as well as offices and Volunteer centres
• “Media TV”, mainly for the Media areas such as Stadium Media Centre, Mixed Zone, etc.
• “Infotainment”, mainly consisting of the Giant Video Screen feed created by Host Broadcaster, for TV sets
in public areas

The above channels shall be produced with the following content sources:

• Enhanced TV Binary Interchange Format (EBIF) as well as tactical and Infotainment channels, produced by
the Host Broadcaster (signals to be picked up from the Broadcast Compound)
• Pre-recorded material relevant to the FIFA World Cup, such as archive material, magazine programmes,
received from FIFA TV
• Recordings of Press conferences, produced by the Host Broadcaster in the Remote Interpreting Centre
• Highlights and trailer packages, produced by the Host Broadcaster

Schedules and rundowns shall be prepared for every match and coordinated with FIFA.

The content production and control of the CATV system shall take place in a dedicated room (10m2), co-located
with the Giant Video Screen Control Room.
192 Stadium-related Hosting Requirements

F.8.4. Frequency control


The National Frequency Authorities, operated by the respective government or local agency, plans and oversees
all RF-spectrum usage and coordinates and processes any frequency applications, approvals and licences.

The more wireless communication and data transmission increase, the greater the pressure on proper spectrum
allocation and control, since every frequency can only be used once in a designated area. In every nation, a
Government frequency authority is in charge of regulating and supervising spectrum usage. Several political
and administrative measures enable efficient operations, especially when taken early. Therefore, the frequency
authority shall form a dedicated task force for the FIFA World Cup and try to adapt legislation wherever
necessary.

The frequency authorities shall:

• Analyse and publish existing regulations for temporary licensing of frequencies


• Analyse and publish existing import and usage permissions for international radio frequency equipment
• Create and publish a list of licence-free RF equipment
• Liaise with the host broadcasting service provider (the major user of frequencies) for coordination of host
broadcasting and unilateral frequency requirements
• Develop, implement and then operate an identification system for approved RF devices on Venue premises
• Apply pre-events (e.g. a draw) for staff training and procedure-testing purposes, preparing the operations
during the FIFA World Cup
• Hold presentations at the world broadcaster meetings conducted by FIFA together with the host
• broadcaster, to explain procedures and cost
• Create and publish a joint briefing document, explaining the necessary processes and costs for domestic
and international users how to obtain temporary licences
• Coordinate the available and assignable frequencies in every Host City

In the setup period and during the event the frequency authoritiesshall:

• Be present at the FIFA World Cup Venues with monitoring and administration Teams during key days of
the event period, as well as scheduled/part-time in the set-up phase. An office cabin in the technology
compound and a parking position for a monitoring vehicle in the broadcast compound are provided by
ICT/host broadcaster
• Monitor spectrum use in the set-up phase and during the event period from specialist vehicles as well as
with roaming Teams and portable equipment
• Support the engineers of the host broadcaster as well other participants in case of RF problems, signal
disturbances, etc.
• Offer a payment/licensing system which allows for last-minute requests on-site

An office for the Frequency/Radio Control Agency (40m2) shall be located outside of the Stadium, ideally at the
IT technology compound.
Stadium-related Hosting Requirements 193

F.8.5. Wide Area Network infrastructure


One primary dedicated WAN platform connection (plus backup) is required per Stadium. This primary connection
must carry all ICT services required for the Event management at that Venue and this includes external functions
located in or near the Stadium precinct. The backup line bandwidth requirements may change, depending on
the Project lifecycle and the availability.

During Event periods, the backup line must offer the same bandwidth as the primary circuit and provide for
automatic failover from one circuit to the other to meet the needed Service Level Agreements (SLA).

F.8.6. Technical areas


As identified in the General and Non-Stadium Requirements (see section E.11.), the following types of technical
areas shall be provided according to their individual specific requirements:

Minimum Minimum area Location/


amount (per amount) additional specifications

located within the Stadium Building


Telecommunications and near the Stadium Primary Technical
2 50m2
Carrier Rooms (TCR) Areas; must be separated fire protection
areas

located within the Stadium Building and


near the Stadium Telecommunications
Primary Technical Areas 2 50m2
Carrier Room; must be separated fire
(PTA)
protection areas

At least required within Stadium


Building, Broadcast Compound,
Stadium Media, Centre, Accreditation
tbd 5-12m2 Centre, Ticketing Centre, IT Technology
Secondary Technical
Compound, Pitch Area (at each Pitch
Areas (STA)
Area corner), Media Tribune, Catwalk,
Outdoor Hospitality Village

Local Technical Areas (LTA) tbd 5m2

The exact required quantity and location of secondary and local technical areas depend on the Stadium
(i.e. Stadium design, space and area allocation, cabling routes, etc.) and shall be determined on a Stadium-by-
Stadium basis
194 Stadium-related Hosting Requirements

F.8.7. ICT technology compound


The area and space for the ICT technology compound shall be provided by the Stadium Authority:

• Be used as a central point of support for all technology-related activities (IT, CATV, radio, etc.) at every
Stadium.
• Have a minimum total size of 1,250m2
• Be positioned within the Inner Stadium Perimeter, as close as possible to the broadcast compound to
leverage part of the IT infrastructure (i.e. cable pathways)
• Provide sufficient offices and other space (total size ≥ 410m2) to house the activities and materials that are
necessary to ensure the adequate execution of technology-related activities
• Require Basic IT Infrastructure (tertiary and horizontal cabling), a room for technical equipment (STA) and
cabling termination in the proximity of the offices (90m Cat5 copper cabling limitation)

F.8.8. Other ICT infrastructure


Other ICT Infrastructure has to be provided as defined:

Minimum Minimum area Location/


amount (per amount) additional specifications

located in Broadcast Compound for


Street box Broadcast
3 3m2 distribution of services to Media Right
Compound
Licensees and Host Broadcaster

located in Broadcast Compound for


Street box Commercial
1 2m2 distribution of services to Commercial
Display
Display booths

minimum amount depends on physical size


Cellular mobile stations tbd 10m2
to be covered

minimum amount depends on physical size


Tetra mobile stations tbd 10m2
to be covered

Mobile providers’ consolidated space for one or more mobile


4 25m2
control rooms provider covering Stadium area

Mobile providers’ consolidated space for one or more mobile


1 60m2
shared office provider covering Stadium area

Mobile providers’ consolidated space for one or more mobile


1 80m2
shared storage provider covering Stadium area
Stadium-related Hosting Requirements 195

F.10. LOGISTICS
The following logistic-specific spaces and areas shall be provided by the Stadium Authority to support the
logistics operations at the Stadium.

The following spaces, their access and exit roads and dedicated entry/exit points or gates shall allow a 40t truck
(which could be up to 20m long, 2.5m wide and 5m high) to easily pass or reverse in front of the entry, move
within or exit the space.

Logistics Compound (LOG Compound)


This compound represents the dedicated space for unloading and loading, reception and further distribution
of deliveries, storage and parking of material handling equipment for the various constituent groups (FIFA, the
Member Association, affiliates or any other service provider working at the Stadium).

• The compound shall be located at one of the following:


o Adjacent to Outer Stadium Perimeter equipped with designated entry point, where all deliveries will
access the Stadium; the entry point shall be connected to the Stadium ring road (depending on local
circumstances) that allows movement of vehicles and goods all around Stadium inside the Outer
Stadium Perimeter
o Close to the Stadium Bowl and building in respect of short distances to storage and other equipment
• The following dimensions shall apply:
o 1,000m2 at group-match, round-of-32, round-of-16 and quarter-final Stadiums
o 2,000m2 at opening-match, semi-final, third-place-match and final Stadiums
o Both scenarios shall be accompanied by a lockable storage area (≥ 575m2) that does not form part of
the required minimum area of the LOG compound
• The LOG compound shall be
o Equipped with a Logistics office (20-foot container or 15m2) and may also accommodate the waste
compound
o Connected to the public roadworks and entry/exit routes leading to and from the Stadium (or its ring
road)
• The space/surface provided:
o Must be flat (max 1% inclination)
o Shall be without any obstacles
o The minimum weight capacity shall be 500kg per m² to support an overall tent village structure
196 Stadium-related Hosting Requirements

LOG Point
At the logistic entry point to the Stadium (in brief: LOG point), it is ensured that each vehicle is checked,
registered and route cards or similar are issued for the vehicles in addition to the drivers’ accreditations.

• The LOG point shall be located outside the Outer Stadium Perimeter and ideally directly adjacent to it (ideally
with a minimum distance of 250m to any entrance at the Stadium, and a maximum distance of 5km)
• The following dimensions shall apply:
o 1,500m2 at group-match, round-of-32, round-of-16, quarter-final and third-place match Stadiums
o 2,500m2 at opening-match, semi-final and final Stadiums
(the total dimensions also depend on the potential inclusion of a Remote Search Park function)
• The LOG Point shall be
o Equipped with an office container or an office (15m²) within the LOG Point area or inside an existing
building, next to the LOG point entrance
o Provided with a “search tunnel” (i.e. a rainproof cover or roof outside the LOG point office in case of
inclement weather; approx. 100 m², minimum measures around 25 x 5 x 6m)
o Connected to the public roadworks and entry/exit routes leading to and from the Stadium (or its ring
road)
o Including sufficient parking areas

Remote Search Park


A Remote Search Park (RSP) may be established for the purposes of performing security screenings and/or
certification of goods, people or both prior to the delivery at or access to the Stadium.

After the LOG-point procedures have been completed, the delivery vehicles pass on to the Remote Search Park
to be security checked.

• The Remote Search Park shall be located with the LOG -Point in close proximity to the Stadium
• The following dimensions shall apply:
o 2,500m2 at group-match, round-of-32, round-of-16, quarter-final and third-place match Stadiums
o 4,000m2 at opening-match, semi-final and final Stadiums
• The Remote Search Park shall be
o Equipped with an office container (15 m²)
o Accompanied by a truck holding zone in front of the RSP with the following additional space
requirements:
– 600m2 at group-match, round-of-32, round-of-16, quarter-final and third-place-match Stadiums
– 900m2 at opening-match, semi-final and final Stadiums
Stadium-related Hosting Requirements 197

F.11. MARKETING RIGHTS DELIVERY


Some specific Marketing Rights activities at the Stadiums include, but are not limited to, Commercial Displays
within the Fan Zone, mascot activities or various other marketing campaigns conducted by Commercial Affiliates.

In order to facilitate FIFA’s delivery of the Marketing Rights Programmes to Commercial Affiliates, the Stadiums
shall provide the following spaces and facilities.

Beyond infrastructural requirements, and in order to protect the commercial rights of FIFA, brand protection
operations shall be implemented at all Stadiums (e.g. matchday patrols of Controlled Area, entry prevention of
prohibited marketing items into the Stadium precinct).

F.11.1. Signage and dressing


The dressing and signage elements at all FIFA World Cup-Stadiums shall create a uniform and festive
atmosphere. Further details around general signage and dressing activities are introduced in section E.17.

Dressing and signage support the implementation of the overall FIFA design and branding concept.

• Dressing focuses on the dressing of various elements such as


o Stadium dressing (external)
o Stadium Bowl/Stadium Site
• Signage shall consistently indicate access ways for all constituent groups within and around the Inner and
Outer Stadium Perimeters and is divided into several categories:
o Orientation signage such as “You are here” Maps and info towers introduce and reflect the respective
standpoint at the Stadium
o Directional signage assists the different client groups to reach their destinations
o Identification signage indicates the purpose of a particular space or room (e.g. “Media Centre”)
o Furthermore, clear and visible signage for pedestrians and vehicles shall be installed in all parts of the
Stadium and its precinct (including signage of major public transportation hubs and parking/drop-off
areas, in cooperation with the Host City)
• The Stadium shall provide a signage storage and working room
o Minimum dimension: 100-150m2
o Located within 30m of where heavy goods vehicles can be unloaded and with convenient access to the
Pitch Area
o Accessible by forklift and other access equipment without stepped access
198 Stadium-related Hosting Requirements

F.11.2. Commercial Display Areas (Fan Zone)


The Commercial Display Area, or Fan Zone, is a basic FIFA World Cup right granted to FIFA Partners, FIFA World
Cup Sponsors, Regional Supporters and Host Cities and possibly other Commercial Affiliates as well as special
sustainability-related programmes as determined by FIFA. It facilitates the demonstration and display of their
respective products or services in an entertaining way.

The Fan Zone area shall become the primary entertainment and information area for spectators as they enter
into the Stadium Site in the hours before a specific match.

• The location shall be:


o Dimensioned to cover 4,000-8,000m2
o As close to the Stadium as possible (within the Outer or Inner Stadium Perimeter)
o An accessible space, free of obstacles, e.g. benches, trees, water features, etc.
o Accessible for larger vehicles and forklifts minimum of 500kg/m2
• The surface shall be levelled and compacted of concrete or other firm surfaces; a grassed area is also
possible but sufficient drainage shall be implemented and the Stadium owner must expect to replace such
areas after the FIFA World Cup

F.11.3. Youth programme


The youth programme is a commercial programme that manages the activities and responsibilities of three
groups: ball kids, flag bearers and player escorts.

It takes place before every Match of the FIFA World Cup as part of the pre-Match protocol.

In this context, the Stadium shall provide the following infrastructure for the youth programme:

Minimum Position/ Additional


area location specifications

Youth Programme 300m2 With convenient access to Players’ An outdoor playing area for at least
room tunnel but not near the Team and Match 40 children at one particular time
Officials’ dressing rooms; if located (adjacent to the Youth Programme room)
outside the Stadium building, this room is desirable
should be not more than 400m walking
distance from the Stadium

Ball kids holding 25m2 With convenient access to Pitch Area - Shall include toilets within dressing room
room does not need to be in the Competition or with easy access to toilets
Area

Mascot dressing 20m2 Shall include toilets within dressing room


room or with easy access to toilets
Stadium-related Hosting Requirements 199

F.12. MEDICAL SERVICES


Within each Stadium throughout the Competition Period (on matchdays and such non-matchdays as determined
by FIFA), dedicated medical centres and medical services for Team delegation members (as described in section
F.5.4.), VIP/VVIP guests and spectators in the Stadium shall be operated by appropriately qualified medical
personnel with medical equipment for advanced life support and medical intensive care.

A dedicated location within the Stadium shall be equipped and staffed as the main spectator medical centre.

• Located suitably within the spectator area for full patient visibility and accessibility
• Minimum capacity to adequately accommodate six ambulance stretchers/couches, four tables (1m x 1.5m)
and ten chairs
• Additional spectator Stadium tier medical posts (minimum of two per Stadium level) shall be provided
serving as first-aid facilities to evaluate and treat common minor illnesses or injuries.
• Dedicated parking areas shall be provided for advanced life support and intensive medical care staffed and
equipped ambulances:
• Minimum of one (1) per 10,000 spectators
• Parking spaces need to be provided at least for:
o Two (2) ambulances at the relevant service tunnel or equivalent, dedicated to the Field of Play
o One (1) ambulance at the players medical room, if the two ambulances in the service tunnel cannot
fulfil this function speedily
o One (1) ambulance dedicated to the VVIP/VIPs
o One (1) ambulance dedicated to the spectator Stadium tier medical posts
o One (1) standby ambulance being able to replace any other ambulance that leaves the Stadium for
whatever reason
o Four (4) ambulances on immediate standby within the immediate Stadium Perimeter

Every Stadium shall have a predetermined designated multi-casualty area for the triage, treatment and transport
staging of multiple patients.
200 Stadium-related Hosting Requirements

F.13. SAFETY AND SECURITY


The successful implementation of Security operations demands the full collaboration of the Stadium Authority,
the Member Association as well as Government Authorities and police forces.

To prevent any incidents, all Stadiums shall cooperate with local security authorities to develop specific
contingency plans addressing at least:

• Fire
• Terrorist attack
• Structural failure of buildings and/or services
• Safety equipment failure
• Crowd control and management
• Emergency evacuation
• Severe adverse weather conditions
• Natural disasters
• Strategies for a postponed, abandoned or delayed Match

The measures implemented at the Stadium shall follow FIFA’s Stadium Safety and Security Regulations and form
part of the Stadium delivery.

F.13.1. Closed-circuit television


All entrances and exits as well as public spaces inside and outside the Outer Stadium Perimeter, including any
areas and spaces deemed necessary for the FIFA World Cup, shall be monitored by modern public surveillance
television cameras. This system shall support the identification of incidents and monitoring of crowd movements
and behaviour.

The CCTV system shall:

• Monitor all approaches and all of the internal and external public areas inside and outside the Stadium
Perimeter, including access points and seating areas.
• Allow for recordings of high-quality videos that shall be securely stored and that could be used in the case
of possible investigations.
• Consider the best possible resolution in order to support the precise identification of individuals.
• Be controlled from a special control room within or adjacent to the Venue Operations Centre where the
surveillance monitors are located.
• Temporary spaces that are not covered by the permanent system, e.g. the outdoor hospitality area, shall
be integrated into the CCTV system.
Stadium-related Hosting Requirements 201

F.13.2. Evacuation/emergency
The Stadium Authority shall submit a Stadium-specific evacuation plan indicating all escape routes, evacuation
areas and places of safety that also consider any all overlay structures in the FIFA World Cup set-up; to be agreed
by all local authorities involved. Contingency plans for emergency evacuation shall take into account the special
needs of spectators with disabilities in accordance with national legislation.

Emergency evacuation routes, inside and outside of the Outer Stadium Perimeter, shall be agreed upon with the
police, Stewards, fire service, first aid and emergency services.

The Field of Play within the Stadium shall be accessible by at least one vehicle entry point.

All places of safety as well as emergency routes shall take into account the relevant requirements by law for
ambulances’ accessibility, adequate signage, sufficient lighting and sound systems.

F.13.3. Fire safety


All parts of the Stadium, including entrances, exits, stairways, doors, escape routes, roofs and all public and
private areas and rooms, whether legacy or temporary infrastructure, shall comply with the highest fire safety
standards.

Fire safety plans shall be provided by the Stadium Authorities and fire risk assessments shall be carried out by the
Member Association before any Matches and other Events such as the Opening and Closing ceremony would be
staged.

F.13.4. Guarding
Guarding is required in and around the Stadium and shall ensure the protection and surveillance of property
assets.

Guarding activities shall be delivered at the Stadiums and implemented within the non-Exclusive Use and
Exclusive-Use Periods. If a Stadium requires major renovations or construction works, guarding activities shall also
be implemented to ensure the security of the areas under construction.

The Stadiums shall provide the Member Association with a perimeter and asset protection guarding plan that
covers all guarding operations at the Stadium, in particular:

• Access and Outer Stadium Perimeter control


• Inspections of tickets, access devices as well as any spectators or visitors of the Stadium
• Zoning control
• Asset protection at any areas and spaces handed over to FIFA, the Member Associations and their partners
(until the Handback of the respective space)
202 Stadium-related Hosting Requirements

F.13.5. Pitch
In order to ensure the security of players and Referees and to maintain any disturbance away from the Field of
Play, this must be protected against intrusion by unauthorised people.

Stewards shall be deployed around the pitch perimeter and positioned between the advertising boards and
stands.

Chairs shall be provided to prevent the stewards from standing/hindering the spectators’ view of the Field of
Play. “Aggressive” items (e.g. helmets, shields, etc.) shall not be used unless required by an existing threat or as
per order of the police.

Design and dimension of any pitch protection measures shall be based on the Stadium structure and risk
assessment. These measures shall be in line with FIFA’s safety and security regulations. This implies that no
physical barriers such as fences or moats shall be constructed between the stands and the pitch area that would
prevent safe and effective evacuation in the event of an emergency.

F.13.6. Stadium perimeters/access and control


The establishment of perimeters around a Stadium allow security operations to control the access and egress of
individuals and vehicles in the Stadium precinct.

F.13.6.1. Traffic preliminary and traffic-free zones


The traffic preliminary zone is the furthermost defined zone from the Stadium and it is where non-Match related
traffic is redirected away from the Stadium.

The traffic-free zone is within the traffic preliminary zone and access and circulation within this zone would be
managed through the activation of various transport/security operational points.

The following transport-related security checks shall be installed and/or operated:

• Vehicle permit checkpoint (VPC)


o Located around the traffic permit control, based on the mobility plan
• Traffic permit control (TPC)
o Located around the Outer Perimeter, based on the mobility plan
o The number of required TPCs will depend on the Stadium setting/layout and Stadium parking plan
• Vehicle search/screening area (VSA)
o Designed and planned to allow entrance of vehicles established with maximum of 10 minutes queueing
o Located at the Outer Perimeter
o The number of required VSAs depends on different access point/routes
Stadium-related Hosting Requirements 203

F.13.6.2. Controlled area/commercial restriction area


The Host City Authority shall operate a Controlled Area around the Stadium, where commercial activities (other
than approved by FIFA) will be prohibited on matchdays.

The Controlled Area serves as a protective measure against ambush marketing and allows for quick enforcement
through law enforcement in the event that such activities occur.

The area is not curtained by a physical fence but an imaginary line that is outlined on the Host City map and
included in local laws in order to provide additional legal protection against prohibited marketing activities
around the Stadium, unauthorised traders, counterfeit goods and ticket touts, i.e. the Controlled Area is
accessible to anyone with or without a Ticket for the respective Matches being played at the Stadium.

F.13.6.3. Outer Stadium Perimeter


The Outer Stadium Perimeter is activated on matchdays and represents the Stadium boundary that only
accreditation pass holders and Ticket holders are entitled to pass.

The Outer Stadium Perimeter shall:

• Be a wall, a (properly anchored) fence line of at least 2.5m height or other form of natural barrier (i.e. an
unbroken line) that shall not be easy to scale, penetrate, pull down or remove
• Ideally be covered with mesh signage, provided by FIFA Marketing, so that people outside may not see
activities on the inside, and therefore shall be wind-resistant accordingly
• Have specific and dedicated entry points for the following constituent groups: Teams/Referees, VVIP/VIP,
hospitality guests, media, Stadium staff, volunteers, general spectators, youth programme, spectators with
disabilities and or with limited mobility, emergency vehicles and delivery vehicles
• Be accessible after the first person security checks are conducted (i.e. initial visual Ticket check, metal
detectors/magnetronic and bag searches, body searches) and vehicle screening
• Accommodate the number of mag and bag searches that are required to allow 70% of the Stadium
capacity to enter the Stadium within one hour (queuing calculations to consider the whole process of
search and screening)
• Include depots for the temporary storage of any confiscated items and containers for the disposal of any
prohibited items near every entry point
• Be protected by CCTV, monitored from the CCTV control room
• Have space to accommodate the entire Stadium capacity in between the Stadium bowl and the Outer
Stadium Perimeter fence line

F.13.6.4. Inner Stadium Perimeter


The Inner Stadium Perimeter surrounds the Stadium building within the fence line at which the final formal
Ticket check will be conducted.
204 Stadium-related Hosting Requirements

The Inner Stadium Perimeter shall:

• Be an adequate fence line separating the Inner from the Outer Stadium Perimeter (at least 2.5m high),
and be designed to withstand crowd pressure safely
• Be accessible after Tickets are validated by the Electronic Access Control System/turnstiles located at the
boundary between the Outer and Inner Stadium Perimeters
• Have specific and dedicated entry locations for spectators with disabilities or with limited mobility
• Allow for the circulation of spectators around the Stadium and ideally provide enough space for the
installation of the Commercial Display Area (Fan Zone)

A sufficient number of either half-height or full-height turnstiles shall be installed as defined in the section on
the Electronic Access Control.

F.13.7. Stewarding
Stewards ensure the safety and care of spectators, players and Referees alike. They shall assist with the
circulation of spectators, prevent overcrowding, reduce the likelihood of incidences or disorder and provide the
means to investigate, report and take early action in case of an emergency.

Stewards shall be equipped with appropriate high-visibility jackets or tabards bearing a number and the word
“steward”.

The Stewards’ responsibilities shall include:

• Safety and security checks, access control into the Stadium and directing spectators entering, leaving or
moving around the Stadium
• Prevention of individuals accessing restricted areas without adequate accreditation
• Support to magnetronic and bag (mag-and-bag) operations at the Outer Stadium Perimeter
• Protection of players and officials when entering or leaving the Field of Play
• Provision of first aid (if appropriately trained) and response to any incidents and emergencies

A stewards’ changing facility, potentially also used by the guards, shall be provided close to the staff entry point.
This facility shall include a sufficient office space (≥ 20m2) and be dimensioned as per the following table (and in
accordance with the relevant Stadium capacity and risk assessment).

Group match;
group match with home team; Quarter-Final; Opening Match;
round of 32; round of 16; Semi-Final Final
Third-Place Match

Minimum area/
400m2 400m2 400m2
Match Category
Stadium-related Hosting Requirements 205

F.13.8. Venue Operation Centre

Each Stadium shall have a fully integrated, equipped and resourced Stadium control room, i.e. the Venue
Operation Centre (VOC). All of the Stadium safety and security operations shall be coordinated, controlled and
supervised from this location throughout the Exclusive-Use Period.

In effect, this means that the VOC will need to be resourced not only on matchdays but 24/7 and have an
uninterrupted power supply.

The following systems shall be installed at the Venue Operation Centre:

• Public address system override (public announcer shall not be located in the VOC) to allow the use of the
Public Address System in the case of an emergency
• Electronic Video Screen Control System (giant video screen operator shall not be located in the VOC) to
allow the display of messages in case of emergency
• Fire Alarm Control Panel with direct communication to the commander of the fire services
• CCTV surveillance monitors and control system to properly perform surveillance monitoring, control the
cameras and record security footage
• Spectator entry counting system that shall, at regular intervals, display entry numbers to assess of entry
and exit flows (integrated with the Electronic Access Control System)
• Pitch lighting control panel if the Pitch lighting uncontrollably loses power

Adequate means of communication systems shall connect the Stadium security management team with:

• The police, other emergency services and medical agencies


• Officials in charge of the Competition
• The stewards and other safety personnel
• Other Stadium staff
• Local civil authorities and third-party agencies, where necessary
206 Stadium-related Hosting Requirements

F.13.9. Cash in transit/cash handling


Cash-handling operations for the food and beverage concessions, merchandising concessions and any other
sales point at the Stadium (e.g. media restaurant, third-party restaurant) shall be conducted in a controlled,
secure manner.

Security including respective staff shall be deployed at the cash-handling office when money is handled and
transferred to the armoured vehicle.

F.13.10. Other security-related infrastructure


The following Security-related infrastructure shall also be provided as part of the Stadium delivery.

Position/location;
Amount
additional specifications

Stadium operations
max. 1 Within VOC or adjacent
meeting room

To be established as per operational security plan and model, agreed


Security post max. 1
with local authorities

To be established as per operational security plan and model, agreed


Police station max. 1
with local authorities

Police detention At each Stadium, at least one (1) detention facility shall be installed in
1
facility accordance with the local requirements

Expected to support briefings of at least 30 police officers. To be


Police authority
1 established as per operational security plan and model, agreed with
briefing room
local authorities.
Stadium-related Hosting Requirements 207

F.14. SPECTATOR SERVICES

F.14.1. General spectators


General requirements, e.g. seating, sanitary facilities, mobility, signage and dressing, etc. are covered in the
respective sections of the Stadium-related hosting requirements.

F.14.2. Public catering


Stadiums must be equipped with sufficient public food and beverage (F&B) concession stands to ensure an
optimum food and beverage service to spectators.

• The F&B concession stands shall be close to accessible seating areas and accessible to all, including
wheelchair users and partially sighted and blind people
• Stadiums shall ensure at least one (1) point of sale per 250 spectators with 1m to 2m counter space.
Counters shall be designed with a lower section for wheelchair users at a level no more than 850mm
above floor and with clear space beneath up to at least 700mm above floor
• If a Stadium does not have sufficient F&B concession stands to meet the requirement, additional
temporary infrastructure to meet the minimum requirements shall be provided at a later stage by FIFA.
• If the F&B concession stands are not adequately equipped with a kitchen/food heating area, additional
F&B concession kitchens must be supplied.
• Stadiums shall provide an additional hawker service having at least one (1) hawker available for every 600
Seats.
• The following F&B concession storage shall be provided in the logistics compound when storage space is not
sufficiently available inside the Stadium:
o Eight (8) to ten (10) cold 40 foot containers
o Four (4) 40 foot containers for dry storage
• If the F&B concession stands cannot provide the staff with sufficient space for securely storing personal
belongings and changing into their concession uniform, a dedicated F&B concession staff room (≥ 200 m2)
shall be made available.
• One or more experienced catering service provider(s) (concessionaires) shall be appointed by FIFA to ensure
the delivery of the public catering solution at the Stadiums.
• The concessionaire(s) chosen will be responsible for delivering the catering for the public within and around
the various Stadiums.
• The catering solution shall include quick convenience-type food and beverages that are dispensed across the
counter and can be supplied to thousands of people in a very short period.
• Preferably, a master concessionaire will be appointed who will manage the public food & beverage
concession programme at all Venues, thereby helping to streamline communication, ensure a consistency of
product and quality among Venues and provide a standardised service to F&B commercial affiliates. It is also
encouraged that the master concessionaire would work with local suppliers and concessions operators in
the Stadiums to take advantage of local knowledge and resources.
208 Stadium-related Hosting Requirements

• The F&B concession stands shall be free of all branding in line with the clean Site requirements (i.e. provided
free of all rights or other entitlement of any third party) and the branding concept of F&B concessions shall
be implemented in accordance with the overall Stadium signage & dressing concept.
• The directional signage is implemented in accordance with the overall Stadium signage & dressing concept.

F.14.3. Merchandising/on-Site retail concessions


Stadium concessions (on-Site)

Overall, the official merchandising at the Stadiums is part of the Event business card and, for these visitors,
official merchandise plays an important part of the service at a Stadium.

• FIFA holds all licensing and retail rights in relation to the FIFA World Cup.
• FIFA appoints an on-site retail concessionaire for the development and allocation of an appropriate
number of on-Site concessions in each Stadium.
• The appointed on-site retail concessionaire has the right to designate its preferred locations for the sale
of official licensed products (and subject to the prior written approval of FIFA, other products sourced
from Marketing Affiliates/Branded Licensees) in each of the Stadiums, subject to approval by the relevant
authorities.
• Provision of the chosen permanent locations shall be provided to FIFA free of any branding and
commercial obligations.

The following infrastructure shall apply to merchandising concessions at the Stadiums::

Minimum Minimum area


Position/location Additional specifications
amount (per amount)

Within main spectator flows Final number will be


(i.e. on Stadium concourse, determined by FIFA, based on
8-25 16-300 m2
Shops / kiosks in main public areas or within a proposal from merchandising
Commercial Display Area) concessionaire

Between Outer and Inner


Perimeter; where space permits
Super 1 300 m2 and is convenient for sales, the
store superstore will be located in
the Commercial Display Area

If there is no or only limited


Between Outer and Inner
space within the Stadium,
Perimeter; where space permits
Internal space for 6-12 40-foot
1-2 150-200 m2 and is convenient for sales, the
storage containers (dependent on
superstore will be located in
Stadium capacity) will be
the Commercial Display Area
required
Stadium-related Hosting Requirements 209

F.15. TECHNICAL SERVICES


All technical services requirements described in section E. 22 also apply to the FIFA World Cup Stadiums.

The following requirements describe more specifically additional requirements that are specific to the FIFA World
Cup Stadiums.

F.15.1. Cabling
Cable paths support technical operations running all over the Stadium at a FIFA World Cup. These cable routes
serve the connectivity as well as the supply of temporary solutions at the Stadium.

They shall integrate and cover any cable connections of Competition-related broadcasts, ICT and power lines.

• These physical connections are guaranteed by means of cabling routes that form part of the Stadium
delivery.
• While the pathways may be combined (and from an efficiency point of view, ideally they should), each
cabling usually requires an individual tray/layer that shall conform to the technically required distances
(e.g. between power and signal cabling).
• Cable pathways shall planned and confirmed according the space and area allocation processes, lead and
approved by FIFA.
• The handover dates will be driven by the availability periods of the connected areas and spaces as defined
in the set-up, operations and dismantling schedule. This implies that all cable pathway equipment and
backbone cables shall already be in place and ready to use when the Stadium is taken over for the Event.

F.15.1.1. Cabling, cable pathway equipment and event broadcast


& ICT cabling
In order to ensure effective cabling, all cable routes shall be provided with three pathways to separate broadcast,
ICT and power lines from each other.

• All cable runs must be protected in any areas and spaces that are accessible to general spectators.
• Any backbone structures and connections shall be built redundant and, if applicable, on every level of the
Stadium building to ensure faultless operations.
• Metal constructions shall be connected with the equipotential earthing system in accordance with the
regulations for electrical safety and electromagnetic compatibility (EMC).
• The required cable pathways and required installations shall form part of the Stadium delivery.
210 Stadium-related Hosting Requirements

F.15.1.2. Broadcast/TV
The broadcast-related cable pathways, provided by the Stadium Authority, connect all broadcast locations as
well as the broadcast compound internally.

Detailed specifications introduce FIFA’s approach to cableway design and their implementation at a later stage.

Cable Bridge
The main cable route connecting the Stadium building/media tribune with the broadcast compound shall be
considered as the main cable pathway into the Stadium and requires the utmost attention, timeliness and
accuracy. It is usually provided by means of a bridge and is the responsibility of the Stadium Authority.

The following requirements shall apply to this cable bridge:

• Must only be accessible by staff of FIFA, the host broadcaster, Media Rights Licensees and the power
supplier (if the bridge is also used as a pathway for power cables).
• The cable bridge shall have a minimal height of 4.5m and must be a continuous structure with cables fully
supported along the complete pathway through cable paths on each side of the bridge and personnel
access in the centre.
• The cable bridge shall contain eight pathways (four on each side) divided in the following categories
o 2 pathways for power cables
o 3 pathways for multilateral cables
o 3 pathways for unilateral cables
• Each pathway shall have dimensions of 40cm width and 15cm height as well as a maximum carrying
capacity of 30kg/m and shall be easily accessible, i.e. pathways shall be open and continuous.
• The cable paths on the bridge must have appropriate risers/mounting devices.
• Safe/secure stairs with handrails must be provided for access, both the stairs and the cable bridge must be
sufficiently lit (minimum of 50 Lux) and have a skid-proof surface.
• The cable bridge construction must be grounded/earthed and most of the cable bridge shall be covered
with dressing material fixed to the bridge to protect against the wind.
• A secondary pathway (e.g. cable trench or other cable bridge) shall be provided as a redundancy measure
for critical pathways. These pathways are mainly the WAN connections for video and audio, commentary
and IT. These secondary pathways shall be disjunctive and protected in steel pipes or at least 60cm below
ground level.
Stadium-related Hosting Requirements 211

F.15.1.3. Stadium ICT cabling


The ICT cabling at the Stadium calls for the maximum use of existing infrastructure (basic infrastructure) as long
as it meets FIFA requirements, industry standards and best practices. It will be combined, where required, with
event-specific temporary cabling.

• Temporary cabling shall provide the connectivity to surrounding facilities which are not permanently
connected with the Stadium. In some cases, the permanent internal Stadium infrastructure may be
temporarily increased or extended, when more connectivity is required at or within a location.
• The cabling should be of UCC (universal communication cabling) standard which supports all
communication services. High-quality voice-, data- and video transmission must be possible.
• Special care must be taken to avoid interference to broadcast production transmission. To this end, extra
attention is given by the Host Broadcaster regarding the design and layout of cable pathways for fibre
optic, copper and power cabling. Therefore, Ethernet cabling in specific areas must be implemented using
Screened, fully-Shielded, Twisted Pair (SFTP) cable.

The Stadium cabling concept shall be organised according to a hierarchical infrastructure differentiating
between:

• Primary cabling/backbone (Stadium Site/precinct area)


o The primary cabling is the campus backbone which connects all organisational areas within a Stadium
and the precinct area via fibre optic cable through trenches and/or conduits. This cabling terminates in
both PTAs and all distribution rooms (STA).
• Secondary cabling (vertical distribution)
o The secondary cabling extends vertically within a Stadium (risers) and connects with the primary/
backbone cabling between floors/levels. These connections are terminated in both PTAs and each
respective distribution (STA) room. The following guidelines shall be followed:
– Monomode optical fibres with halogen- free coating (9/125μm) should be used
– These connections terminate on an optical fibre patch-panel in 19-inch format. Fusion splicing
should be used
– SC or LC connectors should be used in all fibre-optic environments.
• Tertiary cabling (horizontal articulation)
o The tertiary LAN cabling covers the work spaces of the floors/levels. Distribution rooms are the interface
between the strict hierarchic sectors. They contain passive cabling system components and active
network equipment. The following guidelines shall be followed:
– The tertiary copper wiring (four copper pairs) always terminates on an RJ45 patch panel in 19-inch
format
– The cables should be installed in floor conduits, wall conduits and in raised floors if existing
– Cable sharing is not allowed since all four copper pairs are needed for power-over-Ethernet (POE)
212 Stadium-related Hosting Requirements

Logical overview of external cabling at the Stadiums

-STA-
Technology
-STA-
Compound
Broadcast
Compound

-LTA-
-STA- Nx TCP
Stadium Media (Ticket Clearing Points)
Centre

ACR and STC will share redundant


Commercial Display connections and STAs when co-located
Area
-STA-
Accreditation
PTA 1
(ACR)
Hospitality Village

TCR 1
-STA-
Stadium Ticketing
F&B/Merchandising
Centre (STC)

Logistics Compound
TCR 2

Volunteer Centre

PTA 2

...

Primary cabling
Connections to services from either TCR or PTA via
external stadium fibre optic ring if available Stadium FO cabling

If not, individual connections will be needed Secondary cabling


Stadium-related Hosting Requirements 213

F.15.1.4. Power cabling


The Stadium domestic or technical power supply covers the following areas and spaces in case these are built
temporarily or the available power supply does not suffice:

• VIP and hospitality areas, broadcast and media installations (including broadcast compound, media
tribune, SMC), ICT installations (including ICT compound, PTA/STA etc.), operational centre and locations
(including accreditation/logistics/ticketing/volunteer centre)
• The broadcast technical power supply requires the installation of two separate and protected cable paths
in order to ensure sufficient redundancy.

F.15.1.5. Other
Cable routes that are required to connect various locations with regard to CATV and the Wide Area Network
shall form part of the Stadium delivery.

CATV
A “common area television” system (CATV) shall be implemented at all Stadiums to respond to the demand of
the different Stadium’s main user groups that expect content delivery.

The CATV system is likely to be heavily used in media areas, Stadium offices, the volunteer centre and the CATV
system/special control room.

Wide Area Network Path Connection


To meet the requirements of the network availability, the Stadium itself and mission-critical locations at the
Stadium must be connected to the Wide Area Network via two independent and diversely routed physical paths
to two different local public exchanges.

The two separate paths shall:

• Follow separate and protected cable paths the entire distance into either Telecommunication Carrier
Rooms or Primary Technical Areas, according to the Stadium-specific situation.
• Always have a distance between them of at least 10m and not merge in a common trench or conduit on/
in the Stadium precinct.
214 Stadium-related Hosting Requirements

F.15.2. Heating, ventilation and air conditioning


Appropriate climate control systems shall be provided by the Stadium Authority all across the Stadium and the
attached facilities to ensure comfortable working conditions. The state-of-the-art and modern system, based on
the latest environmental standards and regularly maintained, shall:

• For required areas inside the Stadium, be automatically and centrally controlled from the Stadium Control
Room
• Be installed in all temporary buildings or structure used for the FIFA World Cup outside the Stadium and
be configured on the respective size and purposes
• Unless otherwise specified, guarantee a minimum air temperature of 20°C and a maximum temperature
of 7°C below the outside temperature for all areas at a Stadium Site
• Be individually controllable for the two Team dressing rooms
• Be as quiet as possible and equipped with anti-vibration measures
• Be equipped with air conditioning with inverter mode or separate heating units to ensure the adequate
heating of certain Stadium areas, mostly during the Stadium set-up, which can take place during the winter
• Ensure a maximal temperature of 25°C in all rooms with ICT equipment, irrespective of the outdoor
temperature

Broadcast Facilities
The heating, ventilation and air conditioning units for all Stadium broadcast facilities shall:

• Stay between 18-26°C for all broadcast-related rooms (including host broadcaster offices)
• Have individual Residual Current Device units
• Be fed from different main breakers in all technical areas
• Have automatic failure restart
• For indoor units, be wall-mounted split systems
• For outdoor units, be mounted on the roof of the host broadcaster house

Function-specific air conditioning requirements

Stadium area Cooling capacity Additional specifications

Primary Technical Areas and ≥ two 18,000 BTU/h Each unit shall function independently when
Telecommunications Carrier Rooms split units the other fails/undergoes maintenance

Commentary Control Room 14kW, 48,000 BTU/h

TV/Presentation Studios 10kW, 34,000 BTU/h


Stadium-related Hosting Requirements 215

F.15.3. Info and fan entertainment


The info and fan entertainment programme provides content that runs on the giant screens, scoreboards, sound
and public address systems in all Stadiums. FIFA is responsible for the production of the content and operation of
the info and fan entertainment.

F.15.3.1. Giant video screens


To provide spectators in the Stadium bowl with multi-media content (e.g. replays, goal-line technology replays,
crowd shots, etc.) before, during and after the Match, two giant video screens shall be installed across the
Stadium.

Location of Giant Video Screens


• Provide optimal viewing for all spectators
• Be entirely visible from the VIP tribune
• Not be opposite the main stand
• Minimise seat loss due to view obstruction
• Be safely mounted on the Stadium structure, taking into account the movements that can be take place
due to agitated fans, and avoid the possibility of interference of the general public with the screens.

Specifications of Giant Video Screens


• Minimum screen size of at least 70m2
• For active video area of the giant video screen, aspect ratio of 16:9
• Minimally, offer resolution near so-called SD resolution of PAL video (576 x 720 pixels)
• The dot pitch of LED wall shall be P20 (=20mm) or better, brightness at 5000 Nits or better
• Refresh rate >1000 Hz

Giant Video Screen Control Room


The control of the content displayed on the giant video screens shall take place in a special control room (50m2)
equipped by state-of-the-art electronic and broadcast equipment allowing the production of high-definition
content. The control room shall allow both giant video screens and players’ tunnel to be seen directly and have
the following requirements:

• Built in the HD-SDI standard (1,080 x 1,920 pixels)


• Shared location with the Venue Operations Centre, Public Address control/Stadium announcer, satellite
reception and conversion equipment and the CATV/IPTV head-end to keep the cabling to a minimum
• Special care must be taken to ensure adequate connection between the room and the screens themselves
216 Stadium-related Hosting Requirements

F.15.3.2. Public address system


Each Stadium must have a working, powerful and reliable public address system through which visitors,
employees and other people can be warned and instructed if there is an emergency. The same system shall also
be used to provide information and entertainment.

The public address system shall be installed in such a way that announcements can also be made from the
communication centres of the temporarily used spaces such as those of the hospitality areas. It shall be ensured
that announcements are heard from everywhere inside the Stadium and within the Outer Stadium Perimeter.

Technical specifications
The public address system shall comply with the following technical specifications:

• Sound pressure level: crowd noise level + 6 decibels


• Deviations in general seating sound pressure level across the entire seating deck: +/- 3 decibels
• The system shall be capable of having its volume level automatically increased in response to increased
crowd noise to ensure the intelligibility of voice messaging
• Maximal sound pressure value of 125 decibels SPL A
• Frequency (in the seating area): +/- 3d decibels in the 120Hz-5000Hz range
• Intelligibility: STI > 0.55 in the Stadium Bowl, STI> 0.5 in the other areas
• Capable of addressing messages exclusively to individual sectors within and adjacent to the Stadium and
also allow different zones that can be adjusted separately.
• In areas used by the broadcasters/media representatives, be tailored to their needs to avoid any
interference with the commentary signals and operations.

In case of any temporary upgrades to the sound system of the Stadium, these shall be delivered by the Stadium
with the required cable pathways and/or rigging options to install any additional speakers.

Public Address System Control Room


The control of the public address system shall take place in a special control room in a state-of-the-art
acoustically treated room. The control room shall be located in a position from where the operator has a clear
view of the Stadium spectator areas and have the following requirements:

• Ability to select audio signals from the PA announcer, giant video screen control, outside broadcasters and
local sources within the control room
• Set-up that allows for pre-recorded, coded and encoded messages to be released from at least these
positions: Stadium announcer, audio engineer and Venue Operations Centre/Stadium control room
• Shared location with the Venue Operations Centre, giant video screen control room, satellite reception
and conversion equipment and the CATV/IPTV head-end to keep the cabling to a minimum
Stadium-related Hosting Requirements 217

F.15.4. Lighting

F.15.4.1. General lighting


The general lighting for the larger areas of the Stadium shall be switchable from the building management
system control room.

The following Stadium areas require specific lighting levels:

Stadium area Minimum lighting level


Walkways to and from external Stadium areas and any areas in the outer security perimeters 10 Lux
Any other outdoor areas foreseen for FIFA World Cup use (including outer Hospitality Villages, parking, etc.) 10 Lux
OB van parking area at the Broadcast Compound 25 Lux
Logistics Compound area 25 Lux
Stadium Media Centre working areas 300 Lux
Stadium Ticketing, Accreditation and Volunteer Centres 200 Lux
Commercial Displays and concession stands areas 25 Lux
Parking, drop-off areas and vehicle access gates 25 Lux
Spectator access and egress points (including the areas for body search channels, Ticket validation points and 50 Lux
areas around the lost and found/property stores) or other security-related check points
Any other spectator pathways 25 Lux

The directional signage, in particular the information towers/you-are-here-maps, shall be visible and directly lit at
night. The large Stadium dressing elements should be illuminated at night-time during the Exclusive-Use Period.

Adapted emergency lighting shall be provided in the case of power failure or other emergencies ensure the
security of spectators and staff. The following requirements shall apply:

• Emergency lighting is to be provided, including in temporary buildings, temporarily used spaces and along
the emergency evacuation routes to allow occupants to find their way towards emergency exits and to
find firefighting and other security equipment.
• Anti-panic lighting needs to be evenly spread, with 50% of the defined emergency brightness level
available in 5 seconds, and 100% in one minute.
• Back-up lighting ensures that work in critical areas (Venue Operations Centre, building management
control room, etc.) can continue despite a major power failure and even during a spectator evacuation.
• In the case of a power cut, this lighting must illuminate these spaces independently of the main power
grid so that visitors can find their way at all times.
• Emergency lighting is to be provided for a duration of at least three hours and emergency lighting must be
in operation whenever people are present, unless the spaces are illuminated by enough natural daylight.
218 Stadium-related Hosting Requirements

F.15.4.2. Floodlighting
A lighting system which meets the needs of spectators, players and officials and in particular the needs of
broadcasters to ensure adequate lighting for television purposes must be installed across the entire playing
surface and be unaffected by power outage.

The floodlighting system shall:

• Be equipped with LED technology for the Venue of the opening and final matches
• Comply with the highest industry standards
• Provide an average illumination level (min. 2,000 Lux) ensuring optimal conditions for each host
broadcaster camera platform regardless of voltage drops or other technical problems
• Appear even and free from obvious bright or dark zones and have an adequate illumination level,
uniformity gradient, colour and contrast properties as well as glare rating as specified below
o Horizontal lighting uniformity ratios: min./max.: 0.7 and min./average: 0.8
o Lighting uniformity towards host broadcaster fixed and field camera positions: min./max.:
0.6 and min./average: 0.7
o Lighting uniformity for orthogonal vertical planes (facing each side of the Field of Play): ≥0.6 at each
grid point
o Horizontal/vertical illuminance ratio: between 1.5 and 2.1
o Uniformity gradient: 15% per 5m in any direction
o Nominal colour temperature: between 4,000K to 6,500K with lamps that are of the same nominal
colour temperature, brand, type and model number
o Colour rendering index: ≥ Ra 90
o Pitch Area illumination levels beyond the marked Field of Play shall be lower than the illumination levels
on the Pitch Area from the perspective of camera 1
o The contrast level shall reduce evenly to the last row of seats in the lower seating bowl
o The illumination on the first 12 rows of spectator seats shall be not greater than 0.33, but not lower
than 0.25 than the average illuminance of camera 1
o Glare rating: ≤40
o Field of Play reflection shall not be lower than 20% and not greater than 25%
• Be designed to avoid the creation of hard-line shadows by players and referees on the Pitch Area
• Avoid unnecessary light spillage and upward waste light outside the Stadium to reduce environmental
issues and reduce the required system power
Stadium-related Hosting Requirements 219

F.15.5. Pitch maintenance


All relevant maintenance equipment and pitch maintenance operations shall be provided at every Stadium to
ensure that the playing surface is maintained in optimal conditions for the FIFA World Cup. Please refer to Pitch
maintenance in the General and Non-Stadium Requirements chapter (see section E.23.2.).

To ensure that the Field of Play is in optimal condition for the start of the FIFA World Cup, it shall:

• Not be used for a non-football-Event as of two months before the first Match held in the Stadium
• Not be used anymore for any kind of Event as of one month before the first Match held in the Stadium.

F.15.6. Power
A stable and reliable power supply shall be provided at every Stadium to ensure the faultless staging of the
Competition activities at the Stadium and their recording and broadcast.

Each Stadium shall have two (2) sources of power supply, completely independent of each other. The power
supply system shall be such that in the event of any failure of the primary supply, the second independent supply
shall instantly and automatically cut in and provide an uninterrupted flow of sufficient electrical power so that a
power failure does not lead to the cancellation or postponement of a Match or television Broadcast.

Each individual supply system must be able to supply sufficient electricity to all areas of the Stadium and a
Stadium-specific emergency Power supply shall be provided at all FIFA World Cup Stadiums.

All of the electrical systems in each Stadium shall work as an integrated system, regardless of the exact
configuration of the different power systems: the Broadcast Technical Power, the Broadcast Domestic Power and
the Stadium Domestic Power. The domestic power (broadcast and stadium) must be provided by the Stadium
Authority and FIFA will provide the broadcast technical power.

F.15.6.1. Broadcast technical power


The Broadcast Technical Power will be provided by FIFA.

The Broadcast Technical Power supplies all broadcasting and auxiliary equipment critical to the FIFA World Cup
broadcast operations (e.g. generators/Diesel, UPS, earthing system, high-level distribution boards).

The Broadcast Technical Power primary and back-up source and distribution must be isolated from Broadcast
Domestic Power and/or Stadium Domestic Power disturbances.
220 Stadium-related Hosting Requirements

The following requirements shall apply to the Broadcast Technical Power:

Group match;
Opening Match;
group match with home team;
Semi-Final;
round of 32; round of 16; Quarter-Final;
Final
Third-Place Match
Total Power required / Match Category 4 x 500kVA 4 x 600kVA

The following table illustrates the specific levels of service at the various Tournament stages.

Event phase Installation (7 weeks) Operations (6 weeks) MD-1 and MD


Start of the Host Broadcaster’s Stadium operational after Matchdays and the day before
Description
broadcast installation successful acceptance test that during the operations phase
Depending on match schedule
From First MD-2.5 Months First MD-1 Month
per Stadium
Shift Schedule NA 00:00-00:00, Mon-Sun 00:00- 00:00, Mon-Sun
Level of supply NA Level 2 Level 3
0.5N online
Required Capacity NA 2N
1.5N standby

Departure of Media Rights


Event phase Non-MD End of dismantling
Licensees
Non matchdays during Complete broadcast End of Stadium – BDP required
Description
the operations phase installation shut down until the end of dismantling
Depending on match schedule
Until Last MD +1 day Last MD +7 days
per Stadium
Shift Schedule 00:00-00:00, Mon-Sun NA NA
Level of supply Level 2 NA NA
0.5N online
Required Capacity NA NA
1.5N standby

F.15.6.2. Broadcast domestic power


Broadcast Domestic Power must be provided by the Stadium Authority.

Broadcast Domestic Power is the power which feeds all temporary Broadcast Stadium facilities and its
equipment, e.g. distributions feeding the general lighting, broadcast domestic sockets and all HVAC units
required for the temporary Broadcast Stadium facilities.

The Broadcast Domestic Power primary or back-up source can be the Stadium/Venue Domestic Power source if
it meets the capacity, specifications and voltage levels required, but this source alone does not meet the Level of
Service requirements for the Broadcast Domestic Power. Another power source that meets the level of service for
the Broadcast Domestic Power shall be provided.
Stadium-related Hosting Requirements 221

The following requirements shall apply for the Broadcast Domestic Power:

• Indicative total power consumption for Broadcast Domestic Power is 350kVA – taking into account the
required redundancy, the total installed power required is 2 x 350kVA.
• The Broadcast Domestic Power supply must be 2N redundant.
• The Broadcast Domestic Power distribution consists of 4 circuits, rated at 400A, that terminate at end
demarcation points located throughout the Broadcast Compound.
• Each Broadcast Domestic Power distribution circuit must be protected by adjustable overcurrent and earth
leakage protection.
• The Broadcast Domestic Power supply and distribution must be designed such that all single points of
failure are limited as much as possible to ensure that a single failure does not lead to an interruption of
supply. In case of a supply source failure, the supply shall be recovered within 1 minute.
• The temporary character of the installation by no means implies that components or materials with a short
expected lifetime or of lower quality can be used.
• The generator sizing must facilitate optimum scaling of online power and power consumption.
• In case utility is not available or suitable as a primary source for the Broadcast Domestic Power
distribution, a generator is required for the primary source of the distribution.
• Host Broadcaster building electrical distribution shall be wired to one Main DB with a CEE125A/5p supply
input per building level.
• The high-level distribution boards for Broadcast Domestic Power are the same as for the Broadcast
Technical Power, with the exception that there is no requirement for a double neutral conductor.

The following table illustrates the specific levels of service at the different Competition stages.

Event phase Installation (7 weeks) Operations (6 weeks) MD-1 and MD


Start of the Host Broadcaster’s Stadium operational after Matchdays and the day before
Description
broadcast installation successful acceptance test that during the operations phase
Depending on match schedule
From 1st MD -2.5 Months 1st MD -1 Month
per Stadium
Shift Schedule 07:00-19:00, Mon-Sat 00:00-00:00, Mon-Sun 00:00-00:00, Mon-Sun
Level of supply Level 1 Level 2 Level 2
Required Capacity 1N 2N 2N

Departure of Media Rights


Event phase Non-MD End of dismantling
Licensees
Non-matchdays during Complete broadcast installation End of Stadium – BDP required
Description
the operations phase shut down until the end of dismantling
Depending on match schedule
Until Last MD +1 day Last MD +7 days (ends)
per Stadium
Shift Schedule 00:00-00:00, Mon-Sun 07:00-19:00, Mon-Sat 07:00-19:00, Mon-Sat
Level of supply Level 2 Level 1 Level 1
Required Capacity 2N 1N 1N
222 Stadium-related Hosting Requirements

F.15.6.3. Stadium domestic power


Stadium Domestic Power must be provided by the Stadium Authority.

Stadium Domestic Power describes the power type that feeds all non-broadcast areas in and around a Stadium.

The Stadium Domestic Power comes, wherever possible, from the local power grid. For outside locations and
other temporary facilities, generators shall be considered as they might be a more optimal solution than the
installation of temporary power lines connected to the local power grid.

The specific levels of service (based on the service levels described in section E.21.1.3) required at the different
Stadium locations are described below.

The following table illustrates the service levels for permanent facilities.

Permanent facilities
Level 3 Level 2.5 Level 2 Level 1
Safety and High Medium Low
security critical availability availability availability
VOC x
Emergency PA system x
Building control room x
Technical Zone x
Floodlight x x
CCTV Control x
Telecom Connection Rooms x
Stadium Offices x
Giant Video Screen CTRL Room/
x
PA Control
Giant Video Screen video walls x
Press conference room x
Primary Technical Areas 1 and 2 x
VIP and Hospitality kitchens x
VIP and Hospitality lounges/
x
boxes
Spectator area lighting and TVs x
Kiosks and concessions x
Elevators x
Turnstiles x
Stadium offices x
Main air-conditioning system x
Perimeter lighting x
Emergency lighting x
Parking garage and areas x
Stadium-related Hosting Requirements 223

The following table illustrates the service levels for temporary facilities.

Temporary facilities

Level 3 Level 2.5 Level 2 Level 1 Standby


Safety- and High Medium Low temporary
security-critical availability availability availability generator

SMC x x

Broadcast Compound x x

Media Tribune x

TV/presentation studios x

Commentary Control
x
Room

Accreditation Centre x

Volunteer Centre x

Ticketing Centre x

Ticket collection points x

Electronic advertising
x x
board

Pitch photographers x

Primary Technical Areas


x
1 and 2

Secondary Technical
x
Areas

Outside Hospitality
x x
Village

Temporary FIFA/Member
x
Association offices

Additional roof lighting


and technical equipment
x
for ceremonies (opening,
closing, awards)

Commercial display x

Logistics compound x

IT Technology
x
Compound

Entrance mag-and-bag
x
points

Cargo/vehicle entrance
x
scan
224 Stadium-related Hosting Requirements

The following table introduces the expected amounts of electrical power at temporary locations for the FIFA
World Cup (in kVA)
Group match of home
Group Team, round of 32, Semi-Finals,
Final
match round of 16, Quarter- Opening Match
Finals, Third-Place Match
Hospitality Village 1,500 2,500 3,500 5000
Hospitality inside the Stadium no. 250 300 350 450
VIP area inside the Stadium no. 250 300 350 450
Broadcast Compound 630 630 630 630
Media Tribune 100 120 150 180
Commentary control room 5 5 5 5
Pitch photographer (each corner, including Infotainment) 20 20 20 20
Primary technical areas 1 and 2 no. 20 each 20 each 20 each 20 each
Secondary technical areas 3 each 3 each 3 each 3 each
Telecom carrier room no. 15 each 15 each 15 each 15 each
Goal-Line Technology (GLT) control room 10 10 10 10
Additional roof lighting for ceremonies - - 2 x 80
(opening Match only) 2 x 80
IT and GLT equipment in catwalk 5 5 5 5
Logistics compound (office container) 10 10 10 10
Logistics compound (cleaning service office container) 5 5 10 10
Logistics compound (cooling container soft drinks supplier) 3 * 15 3 * 15 6 * 15 6 * 15
Logistics compound (cooling container beer supplier) 2*5 2*5 4*5 4*5
Logistics compound (cooling container concessions) 2 * 15 2 * 15 4 * 15 4 * 15
Logistics compound (charging point for equipment/e.g. golf
7*5 7*5 14 * 5 14 * 5
buggies for medium cargo and passengers and/or scissor lifts)
Logistics compound (elevating working platform) 5 5 10 10
Waste compound (compactor for residual waste) tbc tbc tbc tbc
Waste collection compound (compactor for paper, cardboard, etc.) tbc tbc tbc tbc
Waste collection compound (compactor for packaging waste) tbc tbc tbc tbc
IT Technology compound 60 60 60 60
Commercial Display area 120 150 200 250
Additional concession stands (each) 15-20 15-20 15-20 15-20
Food production hubs/temporary kitchens (each) 60 60 60 60
Entrances mag-and-bag points (each) 10 10 10 10
Trunked radio base station 3 3 3 3
Vehicle search park 40 40 40 40
Stadium Media Centre * 125 150 200 250
Accreditation Centre * 20 20 30 30
Ticketing Centre * 15 15 20 20
Ticket clearing point (each) * 2 2 2 2
Volunteer Centre * 30 30 40 40
Electronic Perimeter Board 300 300 300 300
Stadium-related Hosting Requirements 225

The following requirements shall apply to ensure an efficient and reliable Stadium Domestic Power supply:

• At least n-1 redundancy concept for all relevant segments of the supply
• At least two redundant feeders starting at different substations from the local distribution grid on medium
voltage level
o Each segment feeder is required with a backup cable in a normal open half-ring operation concept and
manual changeover in case of faults
• Main feeder cables to the Stadium shall not run in the same trench to ensure backup in case of cable
damage
• Division of the total Stadium load in two equal segments
o Each main transformer station uses two transformers, one connected to mid voltage main feeder A, the
other one to feeder B
• Automatic changeover system with interlock in all main transformer stations at low voltage side between
transformers A and B
• One or more stationary diesel generators for backup which can be used in cold or hot standby, as well as
running under full load
• Battery backed-up uninterrupted power supply systems for the most critical systems
o This includes but is not limited to safety and security lighting and information systems, floodlight (at
least at 1,400 Lux shall be guaranteed), safety systems, main servers, key network components, and
others according to operational requirements or legislation etc.
o Running for a minimum of three hours regarding safety and security critical installations (e.g.
emergency lighting, CCTV, VOC functions) shall be ensured
o Running for a minimum of 30 minutes for other regular event-related functions shall be ensured
• Remote control and visualisation of key functions on SCADA (supervisory control and data acquisition)-
based systems shall be implemented
• Continuous co-generation in parallel operation with the grid as a secured source is not suitable
• Complete electrical building management system, integrated into the central control room. This shall
include power quality analysers in key distribution locations, with remote access and event/transient
logging functionality
• Individual UPS units shall be close to the critical components/areas (central unique Stadium-wide UPS is
not an option)
• UPS type shall be “dual-conversion/online” models
226 Stadium-related Hosting Requirements

F.15.7. Sanitary facilities


All Stadiums shall be equipped with adequate and clean sanitary facilities and shall:

• Be distributed evenly throughout and within the 4 sectors of the Stadium and on the different floors
• Be located within 40m of special access seats
• Be equipped with flushers and appropriate lighting, sinks and respective amenities that must be available
all through the Exclusive-Use Period, in particular on any matchday
• Be (partly) designed to allow use by children, provide sufficient number of facilities for both sexes and
disabled individuals and be designed according to the environmental principles to reduce wastewater
• Be serviced by cleaning and waste disposal according to the cleaning and waste management schedule
• Be lockable in order to keep the facilities clean before the gates are opened to the public
• Ideally be connected to a freshwater supply and wastewater connection when outside the Stadium bowl.
Alternatively, a temporary solution with tanks shall be provided
• Include separate facilities only accessible by the VVIP/VIPs and hospitality guests in the indoor and outdoor
VVIP/VIPs and hospitality areas

The number of sanitary facilities shall be planned according to Stadium capacity and layout as well as local
regulations and applicable laws. Nevertheless, FIFA recommends installing sanitary facilities at a male-to-female
ratio of 65:35.

The following sanitary facilities shall be installed inside the Stadium:

Toilets Urinals Sinks


Male 1 per 200 male spectators 1 per 85 male spectators 1 per 200 male spectators
Female 1 per 50 female spectators - 1 per 100 female spectators

At least one wheelchair-accessible toilet per 15 wheelchair-user places (2.2m x 1.5m each) shall be provided
inside the Stadium.

In VVIP, VIP and hospitality lounges the following accessible sanitary facilities shall be provided:

minimum minimum area


position & additional specifications
amount (per amount)

at least 1 at each end of each floor of the


Sanitary facilities -
at least 2 per floor 2.2m x 1.5m lounge; located within 40 m of special access
VVIP Lounges
seats;

at least 2 at each end of each floor of the


Sanitary facilities -
at least 4 per floor 2.2m x 1.5m lounge; located within 40 m of special access
VIP Lounges
seats;

at least 2 at each end of each floor of the


Sanitary facilities -
at least 4 per floor 2.2m x 1.5m lounge; located within 40 m of special access
Hospitality Lounges
seats;
Stadium-related Hosting Requirements 227

Outside the Stadium, at least one stand-alone unisex wheelchair user-accessible toilet shall be provided in all of
the back-of-house areas (e.g. volunteers, media, security, office areas).

Outside the Outer Stadium Perimeter at least one cabin for every 1,000 spectators’ net capacity shall be
provided, located adjacent to the main access points..

In the case that parking areas for spectators with disabilities are allocated outside the Outer Stadium Perimeter,
toilet facilities shall be provided at the parking area: 1-2 cabins depending on the capacity of the parking are
sufficient.

F.15.8. Freshwater/wastewater

In each Stadium, freshwater provision and wastewater processing shall be provided according to the freshwater/
wastewater levels required/produced.

The following freshwater/wastewater requirements shall be implemented at all Stadiums:

• Drainage of any temporary areas through the public sewage system


• Flooding certification
• Freshwater supply and replacement of drinking water of such a nature that no harm to human health can
ensue
• Temporary water supply for the temporary spaces around all Stadium Sites
• Building site water supply during the building or renovation phase, if applicable
• Wastewater collection with connection to sewage pipes and shafts of adequate dimensions for all
permanent and temporary facilities
• Extinguishing water provision with fire hydrants or, if this is not sufficient, through temporary
extinguishing water provision.

In every Stadium, drinking water fountains (1 per every 500 spectators) shall be installed near sanitary facilities
throughout the concourse and Stadium bowl.
228 Stadium-related Hosting Requirements

F.15.9. Vertical connections/lifts and escalators


A sufficient number of passenger and cargo lifts as well as escalators shall be provided according to the Stadium-
specific situation.

The following requirements shall apply:

• The number of lifts provided and their sizes shall be calculated based on the number of disabled and non-
disabled spectators expected to use them on matchdays, to ensure they do not experience undue delays
entering or exiting the Stadium and its facilities.
• Lifts shall be located close to other means of vertical circulation such as stairs and ramps.
• All lift systems shall be equipped with safety measures and communications.
• Lifts shall be capable of operating in different modes to allow for different access and egress scenarios.

F.15.10. ATMs
Automatic teller machines (ATMs) and prepaid kiosks shall be supplied in public as well as working areas in each
Stadium.

The following requirements shall apply:

• At least 1 ATM per Stadium level shall be installed in public areas.


• 1 ATM shall be installed in the Stadium Media Centre.
• A dedicated IT network infrastructure and continuous power supply (with controlled access to avoid
accidental unplugging) shall be provided.
Stadium-related Hosting Requirements 229

F.16. TICKETING

A visible and appropriate ticketing presence at the FIFA World Cup Stadium is an important part of the ticketing
operations. Specific ticket checks and ticketing infrastructure shall be installed to ensure that all ticket holders
are provided with a high level of service and assistance should they encounter problems with their tickets or wish
to collect them.

The ticketing operations and infrastructure taking place at all Stadiums shall be developed and implemented
in alignment with the Electronic Access Control System (section F.2.1.6.) and the Security operations at the
Stadium (see section F.13.).

While operations will be performed by FIFA, the Electronic Access Control System and infrastructure required to
process the tickets shall be provided as part of the Stadium Authority deliverables..

F.16.1. Stadium ticketing infrastructure


Sufficient space and infrastructure within each Stadium and/or at the Outer Stadium Perimeter shall be provided
to permit the operation of ticket sales offices where tickets may be sold, collected and/or returned.

In case of ticket-related queries or issues (such as Stadium entry problems, lost/damaged/stolen tickets, last-
minute ticket collections, print conversions, exchange or re-sold tickets and fraudulent tickets), these issues shall
be treated at the Stadium Ticketing Centre and the Ticket Clearing Points.

Stadium Ticketing Centre


The Stadium Ticketing Centre shall:

• Be located outside the outer Stadium perimeter(close to the largest entrance) and within the Controlled
Area at every Stadium Site (1 per Stadium)
• Be accessible by all Stadium visitors, also in the absence of a ticket
• Serve as a point where ticket-related queries or issues will be resolved and as deployment and strategic
planning centre for the ticketing staff at the Stadiums
• Be equipped with the specific technical equipment allowing scanning, printing and replacement of tickets
and smart cards and communication with all Stadium locations
• Have the following sizes adapted to the type of Match that is taking place in the Stadium

Group match; group match with home


Minimum area/ Quarter-Final; Opening Match;
team; round of 32; round of 16;
Match Category Semi-Final Final
Third-Place Match
Stadium Ticketing Centre 232m2 282m2 432m2

Sufficient queuing area, back office and meeting room space shall be allocated to allow for a safe and efficient
waiting time, allow administrative efficiency/serve as Site hub and settle sensitive customer issues.
230 Stadium-related Hosting Requirements

Ticket Clearing Points


The Ticket Clearing Points shall:

• Be located around the Inner Stadium Perimeter, close to the turnstiles, at every Stadium Site
(≥ 2 per Stadium based on Stadium’s capacity)
• Be the first point of contact for all ticket holders should they encounter any entry problems at the
turnstiles and offer quick assistance to resolve the issue
• Have a minimum size of 4m2
• Be equipped with the specific technical equipment and event network access to the ticketing applications
and the Electronic Access Control System to allow communication with all Stadium locations
Stadium-related Hosting Requirements 231

F.17. TV AND MEDIA OPERATIONS


The specific needs of host broadcaster, TV and radio Media Rights Licensees and non-rights-holders, the written
press, web journalists and photographers must each be individually catered for in terms of facilities and services,
while simultaneously providing millions of viewers, listeners and readers around the world with the best-possible
experience.

In order to ensure that the TV and media operations have sufficient space throughout the Stadium, seat
removals will have to take place to install installations such as television platforms, the media tribune, etc. The
exact quantity will be decided based on the Stadium layout and the required installations at each Stadium..

All TV and media locations within a Stadium shall be delivered and equipped with the adequate general FF&E
and also include power supply and other required utilities, electronical connections and plugs, HVAC, backdrops,
etc. This excludes broadcast technology such as cameras, microphones and signal cables, provided through the
host broadcast service provider.

F.17.1. Media operations

F.17.1.1. Media tribune


The Media Tribune will, wherever the existing Stadium infrastructure cannot be used, be provided by FIFA. It is
the responsibility of the Stadium to remove and store any existing seating as well as provide power as per the
requirements.

The media tribune shall:

• Be the section of the Stands in any Stadium which is for the exclusive use by media representatives to
report on a Match taking place within the Stadium.
232 Stadium-related Hosting Requirements

• Be designed in such a way that the capacity can be easily increased or decreased as the number of seats
and positions required in the media tribune may vary from Match to Match and ensure and that other
media working areas are quickly and easily reached
• Be fully protected from inclement weather conditions and separated from the public areas by a buffer of
observer seats and/or written press without desks
• Offer an unobstructed view of the entire field of play by being centrally situated in elevated positions on
the same side of the Stadium as the main television camera positions
• Be accessible for disabled people, people with limited mobility and obese people

The layout of the media tribune shall include all of the following:
• Commentary positions (including ComCams)
• Written press with desks
• Written press without desks
• Camera positions
• Photographers’ positions
• Observer seats
• Broadcast technical space (for equipment and cable pathways)
• IT&T technical spaces and cable pathways
• Announcer positions (potentially, if required)

The media tribune shall have the following minimum capacities adapted to the type of Match that is taking place
in the Stadium:

Group match;
Media Tribune capacities / group match with home team;
Quarter-Final Semi-Final Opening Match Final
Match Category round 32; round of 16;
Third-Place Match
TV and Radio Commentary
110 120 130 160 180
Positions
Written Press Seats with
300 400 600 600 750
Desk
Written Press Seats without
100 200 300 400 400
Desk
Observer Seats 250 280 420 500 500
Tribune Photographers’
50 50 100 100 100
Positions

The following requirements shall apply:

• Each commentary position consists of a desk and three chairs


• Commentary and written press desks must have at least the dimensions 1.8m x 0.6m x 0.7m
(length x width x height
Stadium-related Hosting Requirements 233

Tribune photographers’ positions shall be located in the front row sets of the media tribune and only every
second seat of the front row shall be used (equipment space needed by photographers)

The aforementioned media tribune capacity shall include the following accessible working areas for disabled
people and people with limited mobility:

Group match;
group match with
Media Tribune accessible capacities/ home team; Quarter- Semi- Opening
Final
Match Category round of 32; Final Final Match
round of 16;
Third-Place Match

TV and Radio wheelchair user commentary


1 1 1 2 2
positions

TV and Radio easy-access/extra-width seat


1 1 1 1 1
commentary position

Written Press with Desk – Wheelchair users 3 4 8 8 10

Written Press with Desk – Easy-access/


1 1 3 3 3
extra-width seats

Written Press without Desk –


3 4 8 8 10
Wheelchair users

Written Press without Desk –


1 1 3 3 3
Easy-access/extra-width seats

Observer Seats – Wheelchair users 3 3 4 5 5

Observer Seats – Easy-access/


1 1 1 2 2
extra-width seats

Tribune Photographers – Wheelchair


1 1 1 1 1
users position

Tribune Photographers – Easy-access/


1 1 1 1 1
extra-width seats

F.17.1.2. Stadium Media Centre


The Stadium Media Centre will be equipped and furnished by FIFA, should the existing facilities not suffice. The
space (temporary or permanent) as well as power, lighting and HVAC needs to be provided by the Stadium
Authority. For the avoidance of doubt, any temporary space provided needs to be of equal quality as an
adequate permanent space inside the Stadium.

The Stadium Media Centre shall:

• Serve as the heart of the media facilities in the Stadium and the “home” of the journalists, especially
during the Competition. This is the place where they can work, meet colleagues or take advantage of
different services, including food and beverages
234 Stadium-related Hosting Requirements

• Offer all the facilities and services a journalist or photographer could ask for in order to be able to carry
out a professional job on a daily basis
• Be located as close as possible to the Stadium’s media areas
• Be fenced and only be accessible to those in possession of the right accreditation pass.
• Be as similar as possible across all Stadiums (i.e. type, construction quality, layout and facilities). Exceptions
shall be made for the one or multiple Stadium Media Centre(s) chosen by FIFA to serve as primary Stadium
Media Centre(s) with extended opening hours and meeting advanced technical and other requirements
• Have a very solid and robust structure due to the nature of the activities executed and the material that
will be installed thereby
• Have the following sizes adapted to the type of Match that is taking place in the Stadium:

Group match;
group match with home team; round Quarter- Semi- Opening Match;
of 32; round of 16; Third-Place Final Final Final
Match

Minimum area/
2,000 m2 3,000 m2 4,000 m2 5,000 m2
Match Category

Media Working Area


The Media Working Area shall:

• Be the central part of the Stadium Media Centre and provide a professional working environment for all
media representatives to produce and send their work pieces back to their news desks
• Have the following minimum amount of work places adapted to the type of Match that is taking place in
the Stadium

Group match;
group match with home team; Quarter- Semi- Opening Match;
round of 32; round of 16; Final Final Final
Third-Place Match
Work places/
300 400 600 800
Match Category
Stadium-related Hosting Requirements 235

Photographers’ Working Area


The photographers’ working area shall:

• Be a professional working space for the photographers to allow them to produce and fine-tune their work
• Be an area separated from the media working area, as they require different working conditions than
their colleagues of the media operations, although they might represent the same media organisation
• Have the following minimum amount of work places adapted to the type of Match that is taking place in
the Stadium
If the Stadium Media Centre is located far away from the Stadium/pitch access, an additional photographers’
working room is required (250m2)

Group match;
group match with home team; Quarter- Semi- Opening Match;
round of 32; round of 16; Final Final Final
Third-Place Match
Work places/
150 150 200 250
Match Category

Media catering area


The media catering area shall:

• Be available for all accredited personnel working within or immediately next to the Stadium Media Centre
and shall supply a diversified catering solution to all.
• Have a service level and operating hours to be decided based upon the Stadium, Match Schedule and
expected attendance
• Have the following capacity
o 200 Seats at the Opening Match and Final Match
o 100 Seats for all other match categories
• Include areas for back-of-house, storage, kitchen, etc.
236 Stadium-related Hosting Requirements

FIFA/Member Association offices


FIFA/Member Association offices shall:

• Be a separate part of the Stadium Media Centre where members of FIFA and the Member Association
conduct their daily work
• Include the following areas and spaces

Minimum Occupancy
area (expected no. of people)

FIFA Venue Media Officers 15m2 2

FIFA Media Officers 10m2 2

Digital Office 10m2


2

Digital Office 20m2


2

FIFA Media Channel 10m2 2

Member Association Venue Press Officers 15m2


2

Member Association Deputy Press Officers 15m2


2

FIFA/Member Association communication/information 20m2 4

STA 1 (IT technical area) 12m2

STA 1 (IT technical area) 12m2

Meeting Room 30m2 12 seats

Meeting Room 50m2


20 seats

Volunteers’ area 25m2

Storage area 25m2

Printer room 20m2


Stadium-related Hosting Requirements 237

Information and Service Points


Information and service points shall:

• Be allowed dedicated space to give all media representatives information, whether for editorial purposes,
logistical or pure practical information..
• Offer multiple number of information points, desks and support services, such as: reception desk, ticket
desk, Host City information desk, tourism board service desk, camera repair service, area for Commercial
Display, etc.
• Include the following areas and spaces

Minimum Occupancy
area (expected no. of people)

FIFA/Member Association media office reception desk 5m2

Information desk1 20m2

Ticket distribution desk (Written press) 20m2

Ticket distribution desk (Photographers) 20m2

Internet corner 10 laptop positions

Lockers 100 lockers

Pigeonholes 20 pigeonholes

Host City Information Desk 10m2

Tourism board information desk 10m2

Travel Services 10m2

IT Helpdesk 35m2

Telecom partner area 25m2

Camera repair service – Partner 1 25m2

Camera repair service – Partner 2 25m2

Area for Commercial Display 50m2


238 Stadium-related Hosting Requirements

F.17.1.3. Mixed zone


The mixed zone will be equipped and furnished by FIFA, should the existing facilities not suffice. The space
(temporary or permanent) as well as power, lighting and HVAC needs to be provided by the Stadium. For the
avoidance of doubt, any temporary space provided needs to be of equal quality as an adequate permanent
space inside the Stadium building..

The Mixed Zone shall:

• Be the area between the dressing rooms and the Team buses where accredited written press, radio and
TV reporters can interview players as they leave the Stadium after the Match. Separate accesses for Team
delegation members and media representatives shall be provided.
• Require a minimum total size of 600m2
• Be easily reachable from the dressing rooms but also from the different media working areas and be out
of bounds and invisible to the public
• Be divided in two parts: one for written press/radio and one for TV broadcasters. The area for TV
broadcasters requires space of at least 150m2. In addition, the FIFA team TV crew and a representative of
FIFA digital (fifa.com) shall have a dedicated area (minimum 4m2) assigned before the start of the mixed
zone for general media called the pre-mixed zone.

Have barriers erected between the media representatives and the Team delegations and be equipped with the
respective FIFA World Cup backdrops.

F.17.1.4. Press Conference Room


The press conference room will be equipped and furnished by FIFA, should the existing facilities not suffice.
The space (temporary or permanent) as well as power, lighting and HVAC need to be provided by the Stadium
Authority. For the avoidance of doubt, any temporary space provided needs to be of equal quality as an
adequate permanent space inside the Stadium building..

The Press Conference Room shall:

• Be provided at every Stadium to allow for the holding of filmed conferences from the Participating
Member Associations and, when required, other constituent groups
• Have the following sizes and capacities
o 400m2/150 Seats at all Match categories other than the Final
o 500m2/200 Seats at the Final
• Provide the players and coaches with a separate entrance door leading directly to the head table and also
allow easy access for the media working groups through a second entrance
• At one end of the room, have a platform to accommodate coaches, players, media officers and/or other
officials as required with a solid wall behind
o Minimum dimension of conference platform: 8m x 2m x 0.3m (length x width x height)
Stadium-related Hosting Requirements 239

• At the other end of the room, facing the platform, have a podium for TV crews and their cameras and
tripods
o Minimum dimension of TV podium: 10m x 2m x 0.5m (length x width x height)
• Have facilities for A/V operations and remote interpretation and the adequate FIFA World Cup backdrops
• Be equipped with the necessary A/V equipment and installations (including microphones, split boxes,
digital mixing desk, audio monitors, microphone boom poles, loudspeakers etc.)

F.17.1.5. Pitch photographers


200 Pitch photographer positions shall:

• Be provided to allow the capture of memorable action and moments of the FIFA World Cup
• Each be equipped with a numbered chair and adequate connections (i.e. waterproof power plugs and
cabled internet access).
• Be at the level of the Field of Play, behind the advertising boards installed behind both goal lines and the
touchline at the opposite side of the Team benches.

F.17.2. TV operations
TV operations in the Stadium are conceived with three main goals:

• production of the multilateral images by the host broadcaster


• facilitation of unilateral broadcasts by the Media Rights Licensees, and
• production of additional content by FIFA TV

F.17.2.1. Broadcast Compound


The broadcast compound shall:

• Be the hub of broadcast operations at every Stadium


• Allow the parking and storage of outside broadcast vans and other vehicles and equipment and provide
enclosed office and production space with necessary air-conditioning and/or heating, power and lighting
and dedicated and secure storage space as well as toilets as may be required by the host broadcaster,
selected Media Rights Licensees and any third parties to provide TV graphics, data collection and
telecommunications services.

The following requirements shall apply:

• Minimum area
o 4,000m2 at Group Match, Round-of-16 and Quarter-Final Stadiums
o 6,000m2 at Opening, Semi-Final and Final Match Stadium(s)
240 Stadium-related Hosting Requirements

• It shall ensure a solid even surface, be without any obstacles, provide suitable drainage in case of rain and
be a permanently secured and fenced (minimum height of 2.5m) area, have a weight load at least 500kg
per m², with entrances for trucks and pedestrians and provide an unobstructed view to the satellite orbit.
The compound fence must be strong enough to support cable weights of 40kg/m.
• Public road access to and exit routes from the broadcast compound leading to and from the Stadium (or its
ring road) shall cater for 40t trucks, that could be up to 20m long, 2.5m wide and 5m high. The designated
space, its access and exit roads and dedicated entry/exit points or gates shall allow an above-described
truck to easily pass or reverse in front of the entry, move within or exit the broadcast compound.
• Provision of cable paths and trays from and within the broadcast compound to different broadcast areas
around the Stadium, including a potential cable bridge or tunnel
• Food and beverage concessions
• Secured space with adequate lighting, CATV system and security patrol
Stadium-related Hosting Requirements 241

Host Broadcaster House


The host broadcaster house will be provided, equipped and furnished by FIFA, should the existing facilities not
suffice. The space (temporary or permanent) as well as power, lighting and HVAC needs to be provided by the
Stadium. For the avoidance of doubt, any temporary space provided needs to be of equal quality as an adequate
permanent space inside the Stadium building.

The host broadcaster house shall:

• Be the area within the broadcast compound where the host broadcaster is provided with the adequate
office, production and technical space and installations to allow the production of quality televisual
content
• Be provided as a robust and waterproof modular solution made of temporary installation allowing the
construction of multiple technical rooms
• Have a total minimum area of 555m2

GLT Control Room


The GLT control room will be provided, equipped and furnished by FIFA, should the existing facilities not
suffice. The space (temporary or permanent) as well as power, lighting and HVAC need to be provided by the
Stadium. For the avoidance of doubt, any temporary space provided needs to be of equal quality as an adequate
permanent space inside the Stadium building.

Due to their reliance on the feeds available from the broadcast compound, the goal-line technology control
rooms (at least 15m2) shall be accommodated in the broadcast compound.

Broadcast Compound Storage Space


A large safe storage space (at least 400m2) shall be provided as part of the broadcast compound to allow for the
secure handling of material. This storage space shall provide a minimum of 1,000m³ volume of secure (lockable)
storage space.

F.17.2.2. Commentary control room


The commentary control room will be equipped and furnished by FIFA, should the existing facilities not suffice.
The space (temporary or permanent) as well as power, lighting and HVAC need to be provided by the Stadium.
For the avoidance of doubt, any temporary space provided needs to be of equal quality as an adequate
permanent space inside the Stadium building.

The commentary control room shall:

• Serve as a hub for connecting the commentary signals to the telecom network, be of a rectangular shape
and be only one room, where it is possible to block all natural light.
• Be located as close as possible to the media tribune
242 Stadium-related Hosting Requirements

• Have the following space requirements adapted to the type of Match that is taking place in the Stadium.
o 100m2 at the Opening Match, Quarter-Finals, Semi-Finals and Final
o 80m2 at all Match Categories other than the above
• Have layout and technical specifications allowing frequent changes and movements as the equipment
utilised in this room will need to be rigged and derigged for each Match.
• Include adequate space for storage (≥ 20m2).

F.17.2.3. Presentation studios


The presentation studios will be, wherever the existing Stadium infrastructure cannot be used, provided by FIFA.
It is the responsibility of the Stadium to remove and store any existing seating as well as provide power as per
the requirements.

All presentation studios shall:

• Allow an efficient and uninterrupted presentation of the Media Rights Licensees pre- and post-Match
shows
• Provide an unobstructed view of the Pitch Area and be equipped with the respective FIFA World Cup
backdrop, noise-cancelling equipment and a large window allowing a clear view on the Field of Play
without any light reflections
• Have the dimensions 5m x 5m x 2.6m
• The amount of required presentation Studios shall be adapted to the type of Match that is taking place in
the Stadium
Round of 16;
Group match;
Quarter-Final; Opening Match;
group match with home team;
Semi-Final; Final
round of 32
Third-Place Match
Minimum amount/
4 6 8
Match Category

F.17.2.4. Announcer positions


Announcer positions will be built and installed by FIFA. It is the Stadium’s responsibility to remove any seats as
well as create access routes and ensure a safe and secure operation..

Four (4) announcer positions have to be provided that shall:

• Serve as areas where Media Rights Licensees will conduct “in Stadium” interviews and comments with the
Field of Play as backdrop in the period around the Match.
• Have the dimensions 2m x 4m (depth x width)
• Have easy access to broadcast compound and the commentary areas at the media tribune
• Have an unobstructed view of the Field of Play
Stadium-related Hosting Requirements 243

F.17.2.5. Pitchside presentation positions


Pitchside presentation positions serve as areas where Media Rights Licensees can conduct “in-Stadium”
interviews and comments directly adjacent to the Field of Play behind the main stand touchline.

F.17.2.6. Interview positions


Interview positions will be installed by FIFA. It is the Stadium’s responsibility to provide suitable spaces and
ensure a safe and secure operation.

All of the following interview positions are required across every Stadium.

Multi-Flash Interview Positions


Two (2) multi-flash interview positions shall:

• In every Stadium, allow the holding of interviews on or right next to the Field of Play
• Have the minimum dimensions 3m x 3m each

Unilateral Flash-Interview Zones


Eight (8) unilateral Flash-Interview Zones shall:

• In every Stadium, allow the holding of player’s interviews between the players’ exit of the Field of play and
the dressing rooms during the Half-Time break and at the end of each Match.
• Have the minimum dimensions 2.5m x 3.5m each

TV/Interview Studios
Four (4) TV/Interview Studios shall:

• In every Stadium, be a dedicated space that can be booked by the Media Rights Licensee on a Match-by-
Match exclusive basis for post-Match interviews with coaches and players.
• Have a minimum floor space of 40m2 and a minimum height of 2.6m

One of these TV/Interview Studios shall be adapted for radio broadcasters.

Additional Interview Areas


The additional interview areas shall::

• In every Stadium and when and where necessary, be provided with the adequate material and installations
to allow the conduct of different interviews around the FIFA World Cup Matches
244 Stadium-related Hosting Requirements

• Include at least the following interview areas


o Two (2) coach-on-arrival interview positions
– Dimensions: 2m x 2m each
– Located between the Team bus arrival and the Team dressing rooms
o One VIP interview position
– Dimensions 2m x 2m

F.17.2.7. Broadcast installations


Camera Positions and Camera Platforms

Camera positions and camera platforms will be built and installed by FIFA. It is the Stadium’s responsibility to
remove any seats as well as create access routes and ensure a safe and secure operation..

The production of the TV signal will require a large number (upwards of 30 for the host broadcaster alone) of
camera positions within the Stadium, some of which will entail the construction of platforms in the stands and a
corresponding loss of seats. All camera positions shall have unobstructed views of the pitch.

• The main camera shall be positioned away from the sun (i.e. west Stand or south-western side of the
Stadium) exactly on the halfway line of the Field of Play. The exact position of other cameras will be
defined at a later stage.
• To ensure an unhindered view of the playing area, a clearance of 2.50m from lens height must be
maintained in front of cameras in spectator areas. Seats in front of camera positions plus to the right and
left of the camera view must be “killed” to ensure this clearance.

Camera platforms will be required to insure an adequate and stable view of the Field of Play for some camera
positions across the Stadium bowl. These camera platforms will also result in some seat kills, where required. All
camera platforms shall:

• Have a completely stable, level and solid surface which does not bend, bounce nor slip
• Show no evidence of movement or vibrations
• Be separated, freestanding structures that are not connected with other surrounding platforms
• Have a “kickboard” (e.g. an edging strip of timber) not less than 75mm high to retain wheeled tripods
and prevent objects from falling over the edge
• Have secured and safe edges to ensure the safety of spectators and operators
• Be easily and safely accessible by operators by means of a ladder clamped to the scaffolding
• When constructed at low levels within grandstands, be of a solid material (i.e. non-inflammable timber)
• When free-standing, be constructed of rigid metal, preferably steel scaffolding
Stadium-related Hosting Requirements 245

• When of a height of 1m or more, have a safety rail


• When installed on a “Low Shooter” mount, have no handrail running across the camera working area

Camera platforms are required in the following quantities and dimensions:

• One (1) Main Camera platform: 8m x 3m


• 30 other Camera platforms: 2m x 2m

Speciality Camera Positions


Specific camera positions/camera platforms shall be decided upon during Site visits.

1 Main camera position 23 S Low behind goal right


2 Main camera position 24 S Reverse centre pitch level
16 (closeup) 25 S Reverse centre left
18 10 25 11 19 3 Main camera position (TeamCam)
S S S (backup)
26 Steadicam left
4 16m high left 27 Steadicam right
24 5 16m high right 28 U Left corner pitch level
S (proposed position)
6 High behind goal left
(tactical) 29 U Right corner pitch level
7 High behind goal right (proposed position)
28 U U 29
8 Crane pitch level left 30 In-goal left
15
9 Crane pitch level right 31 In-goal right
6 10 Reverse centre high 32 Mini crane
30 31 7
8 11 Reverse centre right 33 Mini crane
9 (TeamCam)
22 S S 23 34 Mini crane
12 PlayerCam
13 PlayerCam
14 Beauty
17 15 Cable Cam
26 27 16 Aerial Cam
34 17 Centre line pitch level
S 12 13 S 18 S Goal line left
20 21 14 19 S Goal line right
32 33 20 S Box Cam left
4 2 1 3 5
21 S Box Cam right
22 S Low behind goal left

Microphone Positions
The host broadcaster will place microphones around the Pitch and in the roof of the Stadium in order to capture
the ambient Stadium and specific matchplay sound..

Lighting
With regard to broadcast-specific lighting (min. 800 Lux), the following split of responsibilities shall apply:

• Within presentation studios, media shall provide its own studio lighting
• At all other broadcast areas (e.g. announcer positions, TV/interview studios, mixed zone, pre-mixed zone,
etc.), lighting is provided via the host broadcast service provider
246 Stadium-related Hosting Requirements

F.18. VOLUNTEERS
Volunteers are present at every Stadium across the entire FIFA World Cup. Their presence is required at various
Stadium zones, such as media centres and other media areas, information kiosks, ticket-clearing points, logistics
areas and transport areas. In order to support the Volunteers in their activities, Volunteer Centres shall serve as
bases and service points.

F.18.1. Volunteer Centres


The Volunteer Centre will be equipped and furnished by FIFA, should the existing facilities not suffice. The space
(temporary or permanent) as well as power, lighting and HVAC needs to be provided by the Stadium. For the
avoidance of doubt, any temporary space provided needs to be of equal quality as an adequate permanent
space inside the Stadium building.

The Volunteer Centres shall:

• Be the official Venue where Volunteers are based and serviced to ensure optimal working conditions and
work quality. It shall serve as a holding area when the Volunteers are not on duty as well as a location
where all briefings, instruction and management of the Volunteers will take place
• Be ideally located inside the Stadium Perimeter
• Have a welcome zone, an animation zone, a socializing zone, accessible sanitary facilities and an on-Site
cafeteriaHave facilities that ensure integration of the Commercial Affiliates’ products and services to
support the Volunteer Programme
• Have the following sizes adapted to the type of Match that is taking place in the Stadium

The principles for the development, planning and implementation of the Volunteers’ operations are described in
section E.24.

Group match;
Quarter-Final; Opening Match;
group match with home team;
Semi-Final; Final
round 32; Round of 16; Third-Place Match
Minimum area/
800m2 1,000m2 1,200m2
Match Category
Stadium-related Hosting Requirements 247

F.19. WORKFORCE INFRASTRUCTURE


The Stadium Authority shall provide sufficient administrative rooms for use as offices, meeting rooms, working areas
and storage space. Also, they must have convenient access to a sufficient number of toilet facilities. Furniture, such
as tables and chairs, an adequate amount of bins, lockable cabinets must be provided by the Stadium. The splitting
or merging of offices will be based on the available rooms in the Stadium. The following table provides a generic
overview of the required spaces.

Minimum Occupancy Position/location;


area (expected no. of people) additional specifications
- inside Stadium, ideally inside Main Stand,
FIFA General Coordinator´s (GC) office 40m2 2-3
- near Players’ tunnel
- General Coordinator
- Delegates
- Brand Protection
- Hospitality
- Guest Mgmt
- Transport
FIFA general Office 575m2 Approx.65
- Marketing
- Security
- ICT
- Technical Services
- Accreditation
- Access Mgmt
FIFA general storage 80m2 3 in total, main, small and for match organisation
FIFA general meeting room 140m2 40 3 in total, one main and two small
Merchandise concessionaire’s office 20m2 2-3 - near the merchandise storage locations
- on same level as Ceremonies changing room
and Ceremonies prop store
Ceremonies Production Team Office 250m2 TBD
- as close as possible to Pitch access tunnel used
for Ceremonies
Soft drink CA (Commercial Affiliate)
70m2 2-4
logistics office
Beer CA (Commercial Affiliate) logistics office 25m2 2-4
F&B (Commercial Affiliate) concessions office 25m2 2-4
Soft drink CA (Commercial Affiliate) 40-foot
1 - internal Stadium storage (dry or cold)
storage room container
40-foot
Beer CA (Commercial Affiliate) storage room 1 - internal Stadium storage (dry or cold)
container
Hospitality rights holder’s office 25m2 4 - should be located near Hospitality Boxes
- location without any public access
Cash-handling office 25 m2 2-3 - secure room for F&B and merchandise
concessionaire
- must be accessible to card payment solution
provider but not in general spectator area
Storage for payment devices 20m2 2 - used for general storage, charging and repair
of POS terminals used at F&B and merchandise
concessions
Technical services storage (Stadium) 20m2 n/a - close to Media Tribune
Field of play IT equipment storage 20m2 n/a - for mobile racks
- including back-of-house, storage, kitchen etc.
Stadium- - the function of workforce catering may be
Workforce catering Area 20
specific integrated within the SMC or Volunteers’ Centre
cafeteria
180- - including back-of-house, storage, kitchen etc.
Staff Restaurant 200-550
1,400m2 - depending on the staff canteen concept
248
2026 FWC HOSTING REQUIREMENTS

Fédération Internationale de Football Association


FIFA-Strasse 20 P.O. Box 8044 Zurich Switzerland
T: +41 (0)43 222 7777 F: +41 (0)43 222 7878 FIFA.com

You might also like