2019 06-20-09!47!42 Network Infrastructure Assessment RFP
2019 06-20-09!47!42 Network Infrastructure Assessment RFP
2019 06-20-09!47!42 Network Infrastructure Assessment RFP
TABLE OF CONTENTS
The purpose of this Request for Proposal (RFP) is to solicit proposals from qualified firms
to perform a Network Infrastructure assessment, for the Central Bank of The Bahamas
(the Central Bank or the Bank). The intent of this RFP is to provide interested firms with
the information, requirements, and specifications necessary for the preparation of a
professional and comprehensive proposal. This Request for Proposal (RFP) states the
overall scope of the initiative, current technology footprint, outcomes desired, as well
as, desired vendor qualifications, bid criteria and evaluation process.
The Bank seeks a firm with a proven track record of delivering the services outlined
herein, a demonstrated awareness of the spectrum of solutions available in the market
and, a demonstrated capacity to manage timelines and deliverables.
Any decision to award a proposing firm shall be based on the demonstrated ability to
understand and deliver the services desired by the Bank. Other factors that shall
contribute to the selection of a proposing firm include, but are not limited to, price,
accessibility, and a proven track record in performing network and information
technology assessments for institutions that host mission critical data sets.
1.2 Background
The Central Bank is responsible, in its role as regulator of banks and trust companies
licensed in The Bahamas, for ensuring monetary stability and ensuring a sound and
stable financial system for The Bahamas. The Bank is currently modernizing its
information systems and infrastructure to ensure efficiency in the delivery of its service.
The enhancement of the network, both core and distribution, have been identified as
keys areas of improvement necessary to support the broader modernization objectives.
Bidders are limited to one proposal as the prime bidder. Bidders shall be allowed to
collaborate with others and may be included as subcontractors on multiple proposals.
The result will be one contract between the Bank and the prime bidder. The prime
bidder shall be wholly responsible for meeting the requirements of the RFP, for
submission of the proposal, and for performance of the entire contract. The Bank will
consider the prime bidder to be the sole point of contact with regard to all contractual
matters, including payment of all charges resulting from any contracts.
The term of service requested is anticipated to commence over a duration of six (6)
weeks from the mutually agreed project start date. There will be no extension to the
terms of service in this agreement.
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Central Bank of The Bahamas IP Security Surveillance Solution Request for Proposals
A contract awarded by the Bank will be based upon criteria, standards, and weighting
identified in this RFP as applied to the total service proposal. Each bidder’s proposal will
be considered as a whole solution, without limitation, including all services proposed
and qualifications of the bidder and any subcontractors, and cost.
The following table provides the Schedule of Events for this RFP through contract
execution. The contract term and work schedule set out herein represent the Bank’s
best estimate of the schedule that will be followed. If a component of this schedule,
such as the opening date, is delayed, then the rest of the schedule will be adjusted, as
needed.
“Backup” means to copy files to a second medium as a precaution in case the first
medium fails.
“Bidder” refers to any recipient of this RFP who submits a Proposal. All references
that would normally use the words Bidder, Offer, or Bidder and Respondent, have
been changed to Bidder for consistency.
“The Central Bank” or “CBOB” or “the Bank” refers to the Central Bank of The
Bahamas and includes the related entities who are seeking the services described in
this RFP, the Bank’s employees, and Independent Consultants and Contractors
retained by the Bank for this Project.
“Commercially available” means the material or goods must be available from a
company that provides ongoing support, maintenance, and licensing. Shareware
and public domain software is not considered commercially available.
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Central Bank of The Bahamas IP Security Surveillance Solution Request for Proposals
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Central Bank of The Bahamas IP Security Surveillance Solution Request for Proposals
Electronic copies of the proposal must be received no earlier than 9:00 a.m. and no later
than 3:00 p.m., Eastern Daylight Time on May 21, 2018. Tenders will be opened by the
Bank’s Tenders Committee at 4:00 p.m. same date on the Bank’s premises. Faxed,
hardcopy or oral proposals will not be accepted and could result in disqualification.
A bidder’s failure to submit its proposal within the submission timeline will cause the
proposal to be disqualified. Late proposals or amendments will not be accepted for
evaluation.
All proposals submitted in response to this RFP must consist of a single electronic
version of the proposal, including all required attachments (may be separate electronic
documents but clearly identified), and be accompanied by a scanned signed transmittal
letter described in Section 4.15.2: Transmittal Letter. The Cost Proposal (Section 4.15.8)
must be submitted as a separate electronic document.
Bidders should carefully review this solicitation for defects and questionable or
objectionable material. Comments concerning defects and objectionable material must
be received by the Bank at least ten days before the proposal opening. This will allow
issuance of any necessary amendments. It will also help prevent the opening of a
defective solicitation and exposure of bidder’s proposals upon which award could not
be made. Protests based on any omission or error, or on the content of the solicitation,
will be disallowed if these faults have not been brought to the attention of the Bank, in
writing, at least 5 days before the time set for bid opening.
If prior to the date fixed for submission of Proposal a Bidder discovers any ambiguity,
conflict, discrepancy, omission or other error in the RFP or any of its exhibits and/or
appendices, Bidder shall immediately notify the Bank of such error in writing and
request modification or clarification of the document. Modifications may be made by
addenda prior to the RFP response deadline. Clarifications will be given by written
notice to all active Bidders, without divulging the source of the request for it.
3.5 Addenda
The Bank may modify this RFP, any of its key action dates, or any of its attachments,
prior to the date fixed for submission by issuance of a written addendum via email.
Addenda will be numbered consecutively as a suffix of the RFP Reference Number.
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Central Bank of The Bahamas IP Security Surveillance Solution Request for Proposals
Bidders must comply with all of the terms of the RFP and all applicable laws governing
the Commonwealth of The Bahamas.
The Bank may reject any proposal that does not comply with all of the material and
substantial terms, conditions, and performance requirements of the RFP.
The Bank reserves the right to refrain from making an award if it determines that to be
in its best interest.
3.8 Subcontractors
Subcontractors may be used to perform work under this contract. If a bidder intends to
use subcontractors, the bidder must identify the following in the proposal:
N.B. The sub-contractor must also comply with Bidders Certification as outlined in this
document.
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Central Bank of The Bahamas IP Security Surveillance Solution Request for Proposals
The substitution of one subcontractor for another may be made only at the discretion
and prior written approval of the Bank. If subcontractors are used, the prime bidder
retains all responsibility for full delivery of all requirements of this RFP.
Each proposal shall include a statement in the transmittal letter indicating whether or
not the firm or any individuals working on the contract has a possible conflict of interest
(e.g., employed by the Bank) and, if so, the nature of that conflict.
The Bank reserves the right to cancel the award if any interest disclosed from any source
could either give the appearance of a conflict or cause speculation as to the integrity of
the solution by the bidder. The Bank’s determination regarding any questions of conflict
of interest shall be final.
If a bidder fails to comply with [a] through [d] of this paragraph, the Bank reserves the
right to disregard the proposal, terminate the contract, or consider the contractor in
default.
3.11 Noncollusion
The bidder’s signature on a proposal submitted in response to this RFP guarantees that
the prices, terms and conditions, and services quoted have been established without
collusion with other bidders and without effort to preclude the Bank from obtaining the
best possible competitive proposal.
All proposals and other material submitted become the property of the Bank and may
be returned only at its option. All proposal information, including detailed price and
cost information, will be held in confidence during the evaluation process and prior to
the time a Notice of Intent to Award is issued.
Trade secrets and other proprietary data contained in proposals may be held
confidential, if the bidder requests, in writing, that the Bank does so, and if the Bank
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Central Bank of The Bahamas IP Security Surveillance Solution Request for Proposals
officer agrees, in writing, to do so. Material considered confidential by the bidder must
be clearly identified and the bidder must include a brief statement that sets out the
reasons for confidentiality.
The Bank reserves the right to require a bidder to make system demonstrations of their
proposed solutions onsite at its main office in Nassau, Bahamas. All costs associated
with a demonstration shall be borne entirely by the bidder.
Transmittal Letter
Table of Contents
Executive Summary (concise overview of system proposed)
Introduction, Company Background and Experience
Proposal Narrative Responses (RFP Section 1)
General System Design, Functional Specifications, and/or Implementation
Approach (RFP Section 2)
Cost Proposal (RFP Section 3)
Draft contract with the proposal based on information in the RFP
Copy of valid Tax Compliance Certificate
Copy of current Business License
Attachments
The bidder must provide a point by point technical response stating compliance or
taking exception to any or all sections of this RFP and provide sufficient information to
allow the Bank to evaluate proposal. Any deviations or exceptions to the Bank’s
requirements should be noted. Incomplete proposals or proposals that do not comply
with the Bank’s stated requirements may be eliminated from the selection process at
the Bank’s discretion.
The first page of the bidder’s proposal must be a cover page containing the
following text:
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Central Bank of The Bahamas IP Security Surveillance Solution Request for Proposals
The cover page must also include the bidder’s name, contact person, contact
telephone number, address, city, state, country, zip code, fax number, and e-mail
address.
The bidder must submit a signed transmittal letter with its response that includes
the items below.
a. Bidder’s legal name and any other name under which the bidder does
business; mailing address; street address (for courier mail services);
name and title of individual who will sign the contract; name and title
of the company contact person (if different); and for each key person:
direct telephone number, fax number, and e-mail address.
b. A statement that the individual who signs the transmittal letter is
authorized to commit the company.
c. A statement that the proposal is effective for a period of 60 days.
d. A guarantee that prices quoted in the proposal were established
without collusion with other bidders and without effort to preclude the
Bank from obtaining the best possible competitive price.
e. Acknowledgement that the bidder has read this RFP and subsequent
amendments.
f. A statement indicating whether or not the bidder or any individual
working on the contract has a possible conflict of interest.
g. A statement identifying all subcontractors and joint venture partners.
The bidder must provide a table of contents with corresponding page numbers
relating to its proposal.
The Executive Summary, which must not exceed 5 pages, must provide a concise
overview of the bidder’s proposed solution and services, but must exclude pricing
information. Bidders are encouraged to highlight those factors that they believe
distinguish their proposal from their competitor’s.
The bidder must provide an introduction, the background of the company and
details of the organization’s experience with deploying similar solutions. As the
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Central Bank of The Bahamas IP Security Surveillance Solution Request for Proposals
Bank will evaluate qualifications of key staff proposed by the bidder, this section
should include:
Bidders are required to describe and illustrate the service delivery methodology
and how the approach aligns with delivering the services requested of the Bank.
Bidders must describe their testing and acceptance process, and change
management.
This document should outline among other things specific to your firm, the
following terms and conditions:
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Central Bank of The Bahamas IP Security Surveillance Solution Request for Proposals
4. Project Overview
The Central Bank seeks a qualified vendor to perform a complete network assessment
and analysis. The purpose of the network assessment is to measure, analyze, and
document current network functionality, performance and security; and then to make
recommendations for future hardware upgrades and improvements to the Bank’s
network in a prioritized format.
The Bank’s network encompasses 3 locations throughout Nassau and Freeport. Local
ISP’s provide WAN connectivity to each location via layer 2 local loop circuits. The
network includes a Head Office location, in Nassau, that houses the core infrastructure
(ISP load balancers, firewalls, switches and WiFi access points). The Freeport Office
provides a subset of the Bank services to that local community and finally, the Bank has
a DR facility in Nassau where critical data sets are replicated for contingency purposes.
1 IBM BladeCenter
1 Cisco Catalyst 2960 distribution switch
2 ISP Link ( 1 local loop and 1 direct Internet)
2 Palo Alto 3020 firewalls
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Central Bank of The Bahamas IP Security Surveillance Solution Request for Proposals
Local Area Network Performance and Design, inclusive of security controls (wired
and wireless)
Wide Area Network Performance (all branch locations)
Discovery & reports of any TCP/IP, DNS/DHCP, and other network protocol
4.4 Assessment Activities
The network assessment should analyze performance throughput, errors and retry
rates. It must include monitoring tools to gather network performance data for the LAN
and WAN. In addition, configuration and general network health data for all relevant
network devices should be collected using the appropriate tools.
The report should include, where appropriate, recommendations for network redesign
and replacement of any hardware necessary to support the current and future
requirements of the Bank. Obsolete and End-of Life equipment should be clearly
identified with recommendations for suitable replacements, taking into account energy
efficient solution that will reduce the Banks’s carbon footprint..
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Central Bank of The Bahamas IP Security Surveillance Solution Request for Proposals
The details of the final report should be easily adapted into an RFQ for the procurement
of any hardware and/or services required to address the gaps identified, in line with the
requested areas of assessment.
The bidder with the highest combined total points will be selected.
The Bank will conduct an initial screening step to verify bidder compliance with
submission requirements. A proposal that fails to satisfy the minimum standards
shall be considered nonresponsive and disqualified from the proposal evaluation
process.
The Bank will conduct final evaluations as a culmination of the entire process of
reviewing bidder proposals and information gathering.
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Central Bank of The Bahamas IP Security Surveillance Solution Request for Proposals
The Bank will select a bidder based upon the criteria and standards contained in this RFP
and from applying the weightings listed in Section 5.1 above. Reference checks will be
used to refine and finalize preliminary scores.
The lowest cost proposal will receive the maximum number of points allocated to
cost. The point allocations for cost on the other proposals will be determined
through the methodology set out below. In the generic example below, cost is
weighted as 25 percent (25%) of the overall total score.
The RFP allotted 25% (25 points) of the total of 100 points for evaluation.
Bidder #1 receives 25 points. The reason they receive that amount is because the
lowest cost proposal, in this case $140,000, receives the maximum number of
points allocated to cost, 25 points.
Bidder #2 receives 24.52 points, i.e., $140,000 X 25 = 2,800,000 ÷ $142,750
6.1 Assignment
The contractor may not transfer or assign any portion of the contract without prior
written approval from the Bank.
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Central Bank of The Bahamas IP Security Surveillance Solution Request for Proposals
6.2 Disputes
Any dispute arising out of this agreement will be resolved under the laws of the
Commonwealth of The Bahamas. Any appeal of an administrative order or any original
action to enforce any provision of this agreement or to obtain relief from or remedy in
connection with this agreement may be brought only in the Supreme Court for the
Commonwealth of The Bahamas.
6.3 Severability
Proposals must comply with Section 4.7: Right of Rejection. However, if the Bank fails to
identify or detect supplemental terms or conditions that conflict with those contained
in this RFP or that diminishes the Bank’s rights under any contract resulting from the
RFP, the term(s) or condition(s) will be considered null and void.
The Bank may conduct discussions with bidders for the purpose of ensuring full
understanding of the requirements of the RFP and proposal. Discussions will be limited
to specific sections of the RFP or proposal identified by the Bank. Discussions will only
be held with bidders who have submitted a proposal deemed reasonably susceptible for
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Central Bank of The Bahamas IP Security Surveillance Solution Request for Proposals
award by the Bank. Discussions, if held, will be after initial evaluation of proposals by
the proposal evaluation committee. If modifications are made as a result of these
discussions they will be put in writing. Following discussions, the Bank may set a time
for best and final proposal submissions from those bidders with whom discussions were
held. Proposals may be reevaluated after receipt of best and final proposal submissions.
If a bidder does not submit a best and final proposal or a notice of withdrawal, the
bidder’s immediate previous proposal is considered the bidder’s best and final proposal.
Bidders with a disability needing accommodation should contact the Bank prior to the
date set for discussions so that reasonable accommodation can be made.
All goods purchased through this contract will be F.O.B. final destination. Unless
specifically stated otherwise, all prices offered must include the delivery costs to the
Bank’s main office in Nassau, Bahamas.
After final evaluation, the Bank may negotiate with the bidder of the highest-ranked
proposal. Negotiations, if held, shall be within the scope of the request for proposal and
limited to those items which would not have an effect on the ranking of proposals. If the
highest-ranked bidder fails to provide necessary information for negotiations in a timely
manner, or fails to negotiate in good faith, the Bank may terminate negotiations and
negotiate with the bidder of the next highest-ranked proposal. If contract negotiations
are commenced, they may be held in the Governor’s Board Room at the Bank’s main
office in Nassau, Bahamas.
If the contract negotiations take place in Nassau, Bahamas, the bidder will be
responsible for their own travel and per diem expenses.
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Central Bank of The Bahamas IP Security Surveillance Solution Request for Proposals
d. the Bank, after a good faith effort, simply cannot come to terms, then the
Bank may terminate negotiations with the bidder initially selected and
commence negotiations with the next highest-ranked bidder.
After the completion of contract negotiation, the Bank will issue a written Notice of
Intent to Award (NIA) and send copies to all bidders. The NIA will set out the names of
all bidders and identify the proposal and supplier selected for award.
This RFP does not, by itself, obligate the Bank. The Bank's obligation will commence
when the contract is approved by the Governor of the Central Bank, or the Governor’s
designee in accordance with internal procedures. Upon written notice to the Contractor,
the Bank may set a different starting date for the contract. The Bank will not be
responsible for any work done by the contractor, even work done in good faith, if it
occurs prior to the contract start date set by the Bank.
The RFP and the successful proposal may be incorporated into the contract agreement.
The Bank reserves the right to add terms and conditions during contract negotiations.
These terms and conditions will be within the scope of the RFP and will not affect the
proposal evaluations.
The Bank will make payments based on a negotiated payment schedule. Each billing
must consist of an invoice and progress report. No payment will be made until after the
progress report and invoice have been approved by the Bank’s project manager. The
Bank will not pay in full for hardware, software or services until received by the Bank.
7.5 Retainer
A withholding (retainer) of 15 percent (15%), will be taken off every invoice amount paid
to the supplier under this contract. This accumulated balance will be paid at the end of
the project, as defined in the final contract.
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Central Bank of The Bahamas IP Security Surveillance Solution Request for Proposals
No payment will be made until the contract is approved by the Governor of the Central
Bank or the Governor's designee. Under no conditions will the Bank be liable for the
payment of any interest charges associated with the cost of the contract.
The Bank is not responsible for and will not pay taxes. All costs associated with the
contract must be stated in Bahamian currency.
Any change of the project team members named in the proposal must be approved by
the Bank’s project manager, two weeks in advance and in writing. Personnel changes
that are not approved by the Bank may be grounds for the Bank to terminate the
contract.
The contractor is responsible for the completion of all work set out in the contract. All
work is subject to inspection, evaluation, and approval by the Bank’s project manager.
The Bank may employ all reasonable means to ensure that the work is progressing and
being performed in compliance with the contract. Should the Bank’s project manager
determine that corrections or modifications are necessary in order to accomplish its
intent; the Bank’s project manager may direct the contractor to make such changes. The
contractor will not unreasonably withhold such changes.
Substantial failure of the contractor to perform the contract may cause the Bank to
terminate the contract. In this event, the Bank may require the contractor to reimburse
monies paid by the Bank (based on the identified portion of unacceptable work
received) and may seek associated damages.
If the Bank’s project manager determines that the contractor has refused to perform
the work or has failed to perform the work with such diligence as to ensure its timely
and accurate completion, the Bank may, by providing written notice to the contractor,
terminate the contractor's right to proceed with part or all of the remaining work.
The Bank will include scheduled delay penalty in this contract to assure the timely
completion of all major milestones. For the purposes of this contract, the Bank and
bidder will agree to a set penalty rate. If the contractor fails to complete the milestone
by the scheduled date identified in the approved project plan, the Bank retains the right
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Central Bank of The Bahamas IP Security Surveillance Solution Request for Proposals
to assess this daily penalty for each day that each milestone is late. In the event the
delays are associated with the bank’s resources, the contractor will not be penalized.
During the course of this contract, the contractor may be required to perform additional
work that is not currently included in this RFP. That work will be within the general
scope of the initial contract. When additional work is required, the Bank’s project
manager will provide the contractor a written description of the additional work and
request the contractor to submit a firm time schedule for accomplishing the additional
work and a firm price for the additional work. Cost and pricing data must be provided
to justify the cost of such amendments.
The contractor will not commence additional work until the Bank’s project manager has
secured any required Bank approvals necessary for the amendment and issued a written
contract amendment approved by the Governor of The Central Bank or the Governor's
designee.
If any provision of this contract is found to be invalid, such invalidation will not be
construed to invalidate the entire contract.
The Bank seeks to have and IT Infrastructure and Network assessment performed. The
outcome of the assessment should identify current gaps, opportunities for enhancement and
recommended design and hardware solutions capable of supporting the current and future
state. To enable the Bank to evaluate such factors, the items listed below are the required
minimum qualifications for judging responsiveness of a proposal to this RFP. A proposal that
fails to satisfy the minimum standards detailed in this section shall be rejected without further
consideration.
1. Proposal Response – Bidders must provide a proposal using the format described
in Section 4.14: Proposal Format. Proposals that do not meet the required format
will be rejected.
2. Bidder Implementation Experience - The prime bidder must have completed a
similar assesment for a regulatory agency in the same or related industry within
the last five (5) years. The activities involved must be described in the proposal,
including descriptions of the scope and services delivered.
3. Transmittal Letter – The response must include a Transmittal Letter as described in
Section 4.15.2: Transmittal Letter.
4. Pricing Worksheet – A stage payment schedule should be provided inclusive of
mobilization. (Section 9) must be completed.
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Central Bank of The Bahamas IP Security Surveillance Solution Request for Proposals
Cost Total
Total Services Cost
*Mobilization
*Stage 1
*Stage 2
Travel Cost
Service Delivery: Describe any labor, equipment, supplies, or other costs associated
with delivering the requested services.
Project Management: If there are project management fees associated with the service
delivery, list and describe them here.
Miscellaneous: List and describe any other costs associated with your proposed solution
i.e. travel.
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