I N S T A L L A T I O N

Endura™
NVR5100 Series
Network Video Recorder
® (NVR)

C1621M-B (10/05)
Contents
Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Integration and Application Scenario . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Equipment Placement and Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Unpacking the NVR5100 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Product Serial Number Label Placement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Desktop Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Hard Drive Array Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Installing Hard Drive Carriers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Connecting Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Connecting to the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Front Panel Controls and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Unit Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Unit Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Appendix A: Expanding Video Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Installing a Single SEB5100 Unit (Cable) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Installing Multiple SEB5100 Units (Switch) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Appendix B: Replacing a Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Appendix C: Replacing a Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Appendix D: Installing an Uninterruptible Power Supply (UPS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Appendix E: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Power Supply Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

C1621M-B (10/05) 3
List of Illustrations
1 Major Package Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
2 Hard Drive Pack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
3 Accessory Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
4 Rack Mount Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
5 Enterprise-Wide Security Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
6 Unpacking the NVR5100 Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
7 Product Serial Number Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
8 Installing Rubber Feet and Removing Brackets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
9 Fastening Mounting Brackets to Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
10 Assembling a Support Rail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
11 Inserting Cage Nuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
12 Attaching Support Rails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
13 Attaching Rack Rail Spacers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
14 Mounting the NVR5100 into the Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
15 Tightening the Thumbscrews . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
16 Opening the Front Bezel Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
17 Drive Bay Assignment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
18 Hard Disk Drive Carrier Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
19 Checking Hard Disk Drive Carrier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
20 Rear Panel Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
21 Network Cable Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
22 Front Panel Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
23 Front Bezel Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
24 Opening the Front Cover Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
25 Connecting an NVR5100 Directly to an SEB5100. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
26 Connecting an NVR5100 to Multiple SEB5100 Units. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
27 Opening the Front Cover Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
28 Operating the Latching Mechanism . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
29 Removing the Hard Drive Carrier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
30 Installing the Hard Drive Carrier. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
31 Releasing the Power Supply Latching Mechanism . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
32 Removing the Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
33 Installing the Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
34 Connecting a UPS to an NVR5100 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

List of Tables
A Configuration/Reset Button Functions and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
B Troubleshooting the NVR5100 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
C Power Supply Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

4 C1621M-B (10/05)
Regulatory Notices
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

RADIO AND TELEVISION INTERFERENCE

This equipment has been tested and found to comply with the limits of a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his own expense.

Changes and modifications not expressly approved by the manufacturer or registrant of this equipment can void your authority to operate this
equipment under Federal Communications Commission’s rules.

In order to maintain compliance with FCC regulations shielded cables must be used with this equipment. Operation with non-approved
equipment or unshielded cables is likely to result in interference to radio and television reception.

This Class A digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.

C1621M-B (10/05) 5
Description
The NVR5100 Series network video recorder (NVR) represents a whole new generation of flexibility and integration for network-based video
system recording. It is the recording component of Endura™, Pelco’s most advanced integrated video security system. The NVR represents the
state of the art in scalability, features, and reliability.

The NVR5100 Series recorder is capable of continuous, scheduled, alarm/event, and motion recording. Pre- and post-alarm, event, and motion
recording is also available and is fully programmable on a per-channel basis. The unit maximizes storage efficiency using EnduraStor™, a
time- and priority-based system that identifies data to be removed when storage reaches capacity.

Designed with reliability in mind, the NVR5100 Series provides performance enhancement and fault tolerance by employing RAID 5 disk
management across as many as 12 hard drives. The NVR incorporates two RAID 5 controllers, each managing six hard drives.

NOTE: The NVR5100 Series recorder does not support hot drive expansion.

Diagnostics are systemized with other Endura products so that problems are reported to various network infrastructure-monitoring systems. Dual
redundant, hot-swap power supplies round out the reliability features of the NVR5100 Series, ensuring maximum system reliability.

The NVR5100 Series recorder is the network-based video recording system of the future. It integrates seamlessly with Pelco’s integrated security
products to create a robust, secure, and expandable security platform. When combined with Pelco’s WS5050 Endura workstation and stand-
alone user interfaces, the NVR5100 Series becomes a powerful search, retrieval, and archival audio/video system.

FEATURES
• Supports up to 48 Cameras at 30 Frames per Second, 4CIF Resolution (NVR5148)
• Supplies up to 32 Simultaneous Playback Streams and up to 10 Simultaneous Queries
• Expandable Storage Capacity Using Pelco’s Storage Expansion Boxes (SEB5100 Series)
• Plug-and-Play Configuration
• Data Authentication Facilities
• Output Viewable on up to 32 Individual Workstations
• Records Video, Audio, and Data Streams for Every Channel
• EnduraStor Storage Management System
• Hot-Swappable Hard Drives and Power Supplies
• Fault Tolerance and Performance Enhanced Through Use of RAID 5
• Storage Locking
• Fully Compatible with Pelco’s Integrated System Architecture
• System Diagnostics and Error Logging
• Full Over-the-Network Remote Control and Administration
• Redundant Power Supplies

6 C1621M-B (10/05)
MODELS
Internal Video
Models Streams* Drives
Storage Storage
NVR5124-1500 24 6** 1.5 TB 1.22 TB
NVR5124-2400 24 6** 2.4 TB 1.95 TB
NVR5124-3000 24 12 3.0 TB 2.44 TB
NVR5124-4800 24 12 4.8 TB 3.9 TB
NVR5148-1500 48 6** 1.5 TB 1.22 TB
NVR5148-2400 48 6** 2.4 TB 1.95 TB
NVR5148-3000 48 12 3.0 TB 2.44 TB
NVR5148-4800 48 12 4.8 TB 3.9 TB
*Simultaneous full frame rate/full resolution input streams.
**All six-drive models include six empty hard drive carriers.

OPTIONAL ACCESSORIES
The SEB5100 Series storage expansion box adds 1.5 TB to 4.8 TB of internal storage, including 1.22 TB to 3.9 TB of video storage, to any
NVR5100 Series network video recorder. Up to eight units can be connected to an NVR5100 for a maximum of 35.1 TB of video storage.
Internal Video
Models Streams* Drives
Storage Storage
SEB5100-1500 Up to 48 6** 1.5 TB 1.22 TB
SEB5100-2400 Up to 48 6** 2.4 TB 1.95 TB
SEB5100-3000 Up to 48 12 3.0 TB 2.44 TB
SEB5100-4800 Up to 48 12 4.8 TB 3.9 TB
*Simultaneous full frame rate/full resolution input streams; actual number
of streams matches model of NVR5100.
**All six-drive models include six empty hard drive carriers.

NVR5000PS Replacement power supply for NVR5100 and SEB5100 Series units
HD5000-250 Replacement 250 GB hard drive for NVR5100 and SEB5100 Series units
HD5000-400 Replacement 400 GB hard drive for NVR5100 and SEB5100 Series units
HDD1500UP Video storage upgrade kit; includes six 250 GB hard drive carriers; adds 1.5 TB to NVR5100 and SEB5100 Series units
HDD2400UP Video storage upgrade kit; includes six 400 GB hard drive carriers; adds 2.4 TB to NVR5100 and SEB5100 Series units

C1621M-B (10/05) 7
Before You Begin
Endura is a network system that requires a continuous amount of bandwidth to transmit true, live video. Therefore, always include your network
administrator when planning and installing Endura components.

You will also need the following:

• Pelco-approved Endura certification

• Power source (110/220 VAC)
• Phillips screwdriver (if mounting the unit into a rack)
• Access to an Endura network
– that is an active, Gigabit Ethernet network that supports the full suite of TCP/IP networking protocols,
– that is configured with at least one NET5301T Series video encoder and camera, and
– that is configured with at least one WS5050 Endura workstation.

NOTE: These network requirements represent the minimum standard for a small Endura-capable security network. Your system will be
different and may require additional hardware, software, and network resources.

PARTS LIST
Qty Description
1 Network video recorder
1 Hard drive carrier kit
Six-drive (1.5 TB/2.4 TB) models:
6 Filled hard drive carriers, numbered Drive 1 through Drive 6
6 Empty hard drive carriers, numbered Drive 7 through Drive 12
Twelve-drive (3.0 TB/4.8 TB) models:
12 Filled hard drive carriers, numbered Drive 1 through Drive 12
1 Rack mounting kit:
2 Chassis mounting brackets with handles and thumbscrews (installed)
12 Screws, 10-32 x 0.25-inch, Phillips pan head (six for each bracket) (installed)
2 Adjustable support rail sets (each set includes one front-mounting rail and one rear-mounting rail)
8 Screws, 8-32 x 0.375-inch, Phillips truss head (four for each support rail)
8 Screws, 10-32 x 0.5-inch, Phillips flat head (two for each front rail, two for each rack rail spacer)
4 Screws, 10-32 x 0.75-inch, Phillips pan head (two for each rear rail)
2 Rack rail spacers
14 Cage nuts, 10-32
5 Rubber feet with 8-32 x 0.375-inch, Phillips pan head screws (for desktop mounting) (installed)
6 Power cords (2 USA standard, 2 European standard, and 2 UK standard)
2 Front bezel keys
3 Product serial number labels (attached to unit)
1 NVR5100 Series Installation manual

8 C1621M-B (10/05)
PACKAGE CONTENTS
The following diagrams show the contents of the three boxes. When installing the NVR5100, refer to these diagrams.

SHIPPING BOX

NVR5100

ACCESSORY PACK HARD DRIVE PACK SAFETY INSTRUCTIONS

INSTALLATION MANUAL

Figure 1. Major Package Components

HARD DRIVE PACK

- OR -
DRIVE 1 - DRIVE 12 DRIVE 1 - DRIVE 6
(12-DRIVE MODELS) DRIVE CARRIER 7 - DRIVE CARRIER 12
(6-DRIVE MODELS)

Figure 2. Hard Drive Pack

C1621M-B (10/05) 9
 ACCESSORY PACK
FRONT BEZEL KEY
2 EA.

RACK MOUNT KIT

USA STANDARD EUROPEAN UK

POWER CORD STANDARD POWER STANDARD POWER
(110 VAC) CORD (220 VAC) CORD (250 VAC)
2 EA. 2 EA. 2 EA.

Figure 3. Accessory Pack

REAR MOUNT RAIL

2 EA.

FRONT MOUNT RAIL

RACK MOUNT KIT 2 EA. CHASSIS MOUNTING
BRACKETS

SHOWN ACTUAL SIZE

PHILLIPS PAN PHILLIPS TRUSS PHILLIPS FLAT PHILLIPS PAN CAGE NUT, RACK RAIL
HEAD SCREW, HEAD SCREW, HEAD SCREW, HEAD SCREW, 10-32 SPACER
10-32 X 0.25-INCH 8-32 X 0.375-INCH 10-32 X 0.5-INCH 10-32 X 0.75-INCH 14 EA. 2 EA.
12 EA. 8 EA. 8 EA. 4 EA.

Figure 4. Rack Mount Kit

10 C1621M-B (10/05)
INTEGRATION AND APPLICATION SCENARIO
This section illustrates a potential application scenario featuring the NVR5100 Series network video recorder.

Figure 5 shows a subnetted, enterprise-wide security system that integrates devices at different geographical locations.

WS5050 SM5000 VCD5000

GIGABIT SWITCH

KBD5000

VLAN1 VLAN2 VLAN3

GIGABIT SWITCH

GIGABIT SWITCH GIGABIT SWITCH

UP TO 48

UP TO 48 UP TO 48
ENCODERS

ENCODERS ENCODERS

NVR5100

GIGABIT SWITCH NVR5100 NVR5100

SEB5100 SEB5100 SEB5100

8
SEB5100

Figure 5. Enterprise-Wide Security Network

IMPORTANT NOTE. PLEASE READ. The network implementations in this document are shown as general representations only and are not
intended to show detailed network topologies. Your actual network will differ, requiring changes or perhaps additional network equipment to
accommodate the systems as illustrated. Please contact your local Pelco Representative to discuss your specific requirements.

C1621M-B (10/05) 11
Equipment Placement and Rack Mounting
The NVR5100 can be placed on a flat surface, such as a desktop, or mounted in an equipment rack.

UNPACKING THE NVR5100

The NVR5100 Series network video recorder ships with two smaller boxes as shown in Figure 6. One contains the hard drive carrier kit. The other
contains the unit accessories.

WARNING: Do not unpack the NVR5100 alone; you could injure yourself.

SAFETY INSTRUCTIONS
INSTALLATION MANUAL

HARD DRIVE PACK

ACCESSORY PACK

NVR5100

Figure 6. Unpacking the NVR5100 Series

To unpack the NVR5100:

1. Remove the boxes marked HARD DRIVE PACK and ACCESSORY PACK.

2. Use a cloth or pad to protect the workbench or other flat surface.

3. With the help of another person, lift the NVR5100 out of its box and onto the protected surface.

12 C1621M-B (10/05)
PRODUCT SERIAL NUMBER LABEL PLACEMENT
Product serial number labels help Pelco’s Product Support identify your system and its factory configuration in the event that your NVR5100 or its
components require service.

Two labels citing your product’s serial number are attached to your NVR5100. One large label is attached to the NVR5100’s rear panel. A smaller
label is attached to the front panel of the unit, behind the bezel.

Because rack mounting and other installation options may obscure the factory-applied labels, a third label is provided for you to attach to your
product documentation or other product location that will not be obscured by installation.

To use this label:

1. Locate the small label on the top panel of your NVR5100, attached with a yellow sticker that reads, “Extra serial number labels: remove
prior to installation.”

2. Remove the yellow sticker.

3. Peel away the backing of the small label and attach it to this installation manual, other product documentation, or an unobscured product
location.

Sample Text

MFG BY PELCO, CLOVIS, CA MADE IN USA

REV
Sample Text
VOLTS
03267-39-0020
Model

Audio/Video Apparatus
Sample Text
AMPS

91KK
50/60HZ
FREQ
MODEL

SN

PRODUCT LABEL

Figure 7. Product Serial Number Label

C1621M-B (10/05) 13
DESKTOP MOUNTING
WARNING: Do not place the NVR5100 unit on its side; in this position, the unit is likely to fall over and may cause equipment damage or
personal injury.

To mount the NVR5100 on a desktop:

1. Make sure the rubber feet are installed on the unit to prevent surface damage. If not, secure each rubber foot to the indicated locations on
the bottom panel of the unit. Use the five 8-32 x 0.375-inch Phillips pan head screws (supplied).

2. Remove the two chassis brackets from the sides of the unit, if they are attached. Remove the 10-32 x 0.25-inch Phillips pan head screws
(six per bracket). Save the brackets and screws for possible future use.

3. Position the unit to allow for cable and power cord clearance at the rear of the unit.

REMOVE BRACKETS
AND SCREWS

Figure 8. Installing Rubber Feet and Removing Brackets

14 C1621M-B (10/05)
RACK MOUNTING
The NVR5100 mounts into an industry-standard 19-inch (48 cm) equipment rack. The NVR5100 occupies three rack units (5.25 in. or 13.3 cm) of
vertical rack space. The hardware necessary to mount the NVR5100 into a rack is supplied with the unit.

The rack must meet the following requirements:

• 19-inch (48 cm) EIA-310-D compliant (rear column required)
• Rack column depth: 24 to 30 inches (61 to 76 cm)
• Column mounting hole provisions: 10-32 UNF-2B threaded holes or square window holes on front and rear columns
• Door systems are acceptable. Front doors must have at least 2 inches (5.1 cm) between the NVR5100 front bezel and the inside of the door.
Rear doors may only be used on rack columns that are more than 26 inches (66 cm) deep.

WARNINGS:
• Secure the front and rear screws to the support rails.
• Make sure the NVR5100 is level.
• Slots and openings in the cabinet provide ventilation to prevent the unit from overheating. Do not block these openings. Never place
the unit near or over a radiator or heat register. When placing unit in a built-in installation, such as a rack, be sure to provide proper
ventilation. Allow at least one rack unit (1.75 inches or 4.44 cm) of spacing between units.

To install the NVR5100 in a rack:

NOTE: Figure 4 identifies each piece of hardware for this procedure.

1. If chassis mounting brackets are not attached: Attach one mounting bracket to each side of the NVR5100. Use six 10-32 x 0.25-inch
Phillips pan head screws for each bracket. Attach the brackets so that the tapered ends are positioned toward the rear of the NVR5100.

ATTACH BRACKETS

(6) SCREWS
10-32 X 0.25-INCH
PHILLIPS PAN HEAD

Figure 9. Fastening Mounting Brackets to Chassis

2. Remove the rubber feet from the underside of the unit if they are attached.

C1621M-B (10/05) 15
 3. Attach one front-mount rail to one rear-mount rail. Make sure the rails are mounted back to back, as shown in Figure 10. Depending on rack
depth, use either three or four 8-32 x 0.375-inch Phillips truss head screws for each rail set. Leave the screws loose until step 10.

(4) SCREWS
8-32 X 0.375-INCH
PHILLIPS TRUSS HEAD

Figure 10. Assembling a Support Rail

4. Repeat step 3 for the other rail set.

5. If you are installing the unit into a square-hole rack: Insert 14 cage nuts into the square-hole rack as shown in Figure 11.

CAGE NUT

CAGE NUT

REAR-MOUNT RAIL

FRONT-MOUNT RAIL

Figure 11. Inserting Cage Nuts

16 C1621M-B (10/05)
 6. Attach one support rail assembly to the equipment rack in the desired location (refer to Figure 12):

NOTE: The support rail assemblies are identical and may be used on either the right or left side of the rack.
a. Position the ear of the front-mount rail against the front of the equipment rack. Align the top and bottom holes in the ear of the rail
with the threaded holes (or cage nuts) in the rack.

b. Using two 10-32 x 0.5-inch Phillips flat head screws, attach the ear of the rail to the front of the rack. Insert the screws from the
outside of the rack, pointing toward the back of the rack.

c. Adjust the rails to the correct depth of the equipment rack by sliding the rear-mount rail to the back of the equipment rack.

d. Position the ear of the rear-mount rail against the rear exterior of the equipment rack. Align the top and bottom holes in the ear of the
rail section with the threaded holes (or cage nuts) in the equipment rack.

e. Using two 10-32 x 0.75-inch Phillips pan head screws, attach the ear of the rail to the rear of the rack. Insert the screws from the
outside of the rack, pointing toward the front of the rack.

RACK FRONT RACK REAR

(4) SCREWS (4) SCREWS

10-32 X 0.5-INCH 10-32 X 0.75-INCH
PHILLIPS FLAT HEAD PHILLIPS PAN HEAD

FRONT-MOUNT RAIL REAR-MOUNT RAIL

Figure 12. Attaching Support Rails

7. Repeat step 6 for the second support rail assembly.

C1621M-B (10/05) 17
 8. Attach one rack rail spacer to the front of the equipment rack (refer to Figure 13):

a. Position the bottom hole of the spacer above the ear of the front-mount rail.

b. Insert two 10-32 x 0.5-inch Phillips flat head screws into the spacer, one in the top hole and one in the bottom hole. Leave the middle
hole empty; the top thumbscrew on the NVR5100 will use it.

c. Tighten the two screws to secure the spacer to the rack.

(2) SCREWS
10-32 X 0.5-INCH
PHILLIPS
FLAT HEAD

SPACER

Figure 13. Attaching Rack Rail Spacers

9. Repeat step 8 for the second spacer.

10. Tighten the 8-32 x 0.375-inch Phillips truss head screws that were attached to the front- and rear-mount rails in steps 3 and 4.

18 C1621M-B (10/05)
 11. Place the unit onto the mount rails by sliding the chassis brackets onto the rails. This step may require two people to lift and slide the unit
into place. The unit should slide in and out of the rack easily.

WARNING: When sliding out the NVR5100, be careful not to let the unit fall out of the rack.

Figure 14. Mounting the NVR5100 into the Rack

12. After the unit is in place, tighten the two thumbscrews to secure the unit to the rack.

THUMBSCREW

Figure 15. Tightening the Thumbscrews

C1621M-B (10/05) 19
Hard Drive Array Installation
The NVR5100 stores data using RAID (Redundant Array of Independent Disks) technology. All NVR5100 Series recorders operate in a RAID 5
configuration to maximize fault tolerance and enhance disk-access performance.

The unit incorporates two RAID controllers, each managing an independent storage array of six drives. If a drive fails, the unit continues
operating and signals the operator that a drive failed and should be replaced.

INSTALLING HARD DRIVE CARRIERS

After you have securely mounted the NVR5100, you will install 12 hard drive carriers into the front of the chassis. Each hard drive is already
mounted in its own drive carrier so that you can easily insert and remove a hard drive, even while the unit is operating.

WARNING: Each hard drive has been preconfigured for a specific drive bay in the NVR5100. If you do not install them in their proper
locations, the RAID arrays will be corrupted and the unit will not record.

NOTE: You must install all hard drive carriers before you apply power to the NVR5100. Six-drive (1.5 TB/2.4 TB) models include six empty hard
drive carriers that you must also install. The drive status indicator is not included on empty drive carriers.

To install the hard drive carriers into the front of the unit:

1. Unlock and open the front bezel cover.

Figure 16. Opening the Front Bezel Cover

20 C1621M-B (10/05)
 2. Identify the drive bay for each hard drive carrier. The drive bays and drive carriers are numbered from 1 to 12 (refer to Figure 17 and
Figure 18).

1 2 3 4 5 6 7 8 9 10 11 12

Figure 17. Drive Bay Assignment

On 12-drive models (3.0 TB/4.8 TB), carriers 1 through 12 contain hard drives.

On 6-drive models (1.5 TB/2.4 TB), carriers 1 through 6 contain hard drives. Carriers 7 through 12 do not contain hard drives, but should be
installed to maintain proper air circulation in the unit.

Upgrade kits are available that increase the unit capacity of the 6-drive models by 1.5 TB or 2.4 TB. Each upgrade kit includes six filled hard
drive carriers. Contact Pelco’s Product Support for more information.

3. Install the first hard drive carrier as follows:

WARNING: The hard drive carrier fits into the unit only one way. If you have difficulty inserting a carrier, remove it and check its
orientation.

a. Orient the drive carrier so that the drive status indicator is up.

b. Align the tapered ends of the carrier rails with the correct drive slot opening.

c. Slide the drive carrier gently into the unit. Make sure the carrier snaps into place.

DRIVE NUMBER LABEL DRIVE STATUS INDICATOR

Figure 18. Hard Disk Drive Carrier Installation

C1621M-B (10/05) 21
 4. Make sure the hard drive carrier has been installed correctly. Without squeezing the spring-loaded release tabs, gently pull the plastic front
cover of the carrier away from the chassis. If the carrier does not pull out, the drive is secure.

Figure 19. Checking Hard Disk Drive Carrier

5. Repeat steps 3 and 4 for each drive carrier.

6. Close and lock the front bezel cover.

NOTE: Monitor the unit status indicator lights regularly to make sure that all drives are operating properly. In case of failure, system alarms and
error messages will also display on WS5050 and VCD5000 Endura workstations.

22 C1621M-B (10/05)
Connections
Familiarize yourself with the NVR5100 rear panel before connecting any equipment to the unit.

SECONDARY
POWER
SUPPLY
PRIMARY
POWER
SUPPLY

Sample Text

MFG BY PELCO, CLOVIS, CA MADE IN USA

REV
Sample Text
VOLTS
03267-39-0020
Model

Audio/Video Apparatus
Sample Text
AMPS

91KK
50/60HZ
FREQ
MODEL

SN
POWER SUPPLY USB 2.0 RESERVED PRIMARY SECONDARY
STATUS INDICATORS PORTS NETWORK NETWORK
CONNECTOR CONNECTOR

Figure 20. Rear Panel Layout

CONNECTING POWER
The NVR5100 is equipped with two hot-swappable power supplies. These autoranging power supplies adapt automatically to voltages between
100 VAC and 240 VAC (50/60 Hz).

You should also install an uninterruptible power supply (UPS). Refer to Appendix D: Installing an Uninterruptible Power Supply (UPS) for more
information.

NOTE: Connect each power supply to a different branch circuit. This ensures optimal performance, reduces possible video loss, and reduces
power leakage to a safe level.

Connect two of the supplied US, European, or UK standard power cords to rear of the unit, and then connect each cord to the appropriate power
source:

1. Connect one power cord to the back of the primary power supply’s power connector.

2. Connect the other end of this power cord to the appropriate power source.

3. Connect the second power cord to the back of the secondary power supply’s power connector.

4. Connect the other end of this power cord to the appropriate power source.

When connected, the power supply status indicators glow solid red. As soon as the unit starts, the indicators glow solid green. During operation,
if either indicator is dark or glows red, there is a problem with the power supply. Refer to Appendix E: Troubleshooting for more information.

C1621M-B (10/05) 23
CONNECTING TO THE NETWORK
The NVR5100 Series recorder supports remote administration from a WS5050 Endura workstation. The NVR5100 is compatible with the entire
family of Endura-ready devices using TCP/IP and UPnP protocols. Consult your network administrator before installing the NVR5100 to avoid
possible network conflicts.

The NVR5100 offers the following two network connectors on the rear panel:
• Primary network connector: Use this Gigabit Ethernet adapter port to connect the NVR5100 to the Endura network. This is required
for Endura operation.
• Secondary network connector: Use this Gigabit Ethernet port to expand the storage capacity of the NVR5100 with one or more
SEB5100 storage expansion boxes (refer to Appendix A: Expanding Video Storage).

NOTE: For best results, you should only implement an Endura system on a 1000BaseT network. Unless the Endura installation is very small with
a dedicated Endura network, a 100BaseT network will not support the necessary data throughput requirements.

To connect the NVR5100 to the Endura network using a switched Gigabit Ethernet network:

1. Use standard Cat5e or better unshielded twisted pair (UTP) cable with RJ-45 connectors.

2. Connect one end of the UTP cable to the primary network connector on the NVR5100 rear panel.

NOTE: Do not connect the UTP cable to the secondary network connector.

PRIMARY NETWORK
CONNECTOR

ENDURA NETWORK

Figure 21. Network Cable Connection

3. Connect the other end of the UTP cable to an available port on a Pelco-approved Gigabit Ethernet switch. Contact Pelco’s Product Support
for a list of approved Gigabit Ethernet switches.

NOTE: Disregard the network indicators on the rear panel. They may or may not correspond to the indicators on the front panel.

24 C1621M-B (10/05)
Operation
Refer to the WS5000 operation manual for details on how to access and configure the NVR5100.

NOTE: To make sure that all diagnostic messages will appear to a system operator, leave at least one WS5050 or VCD5000 Endura workstation
running at all times.

FRONT PANEL CONTROLS AND INDICATORS

POWER HARD DRIVE

DRIVE STATUS BUTTON STATUS

NETWORK
ACTIVITY

NETWORK
STATUS

POWER CONFIGURATION/
INDICATOR RESET BUTTON
UNIT STATUS

Figure 22. Front Panel Layout

HARD DRIVE
STATUS

NETWORK
ACTIVITY

NETWORK
STATUS

POWER INDICATOR UNIT STATUS

Figure 23. Front Bezel Indicators

Pelco badge (power)

The Pelco badge glows blue when the unit has power. If the front bezel is open, this indicator glows white.

Drive status

The disk status indicator reports the operating status of each individual hard disk drive, as follows:

Solid Green Read or write operation on a specific hard drive.

Solid Red Problem with the hard drive.

Flashing Red The unit is initializing the hard drive.

C1621M-B (10/05) 25
 Hard drive status

The hard drive status indicator flashes yellow anytime there is activity on any drive in the NVR5100. It is dark anytime there is no disk activity.

Network activity

The network activity indicator flashes green whenever the unit is sending or receiving data over the network. The indicator is dark when there is
no network activity present or when a link has been terminated.

Network status

Network status (connection and speed) is indicated by one of the following conditions:

Off The unit is not connected to the network.

Solid Green The unit is connected to the network using the 1000BaseT standard.

Solid Amber The unit is connected to the network using the 100BaseT standard.

Solid Red The unit is connected to the network using the 10BaseT standard.

NOTE: For proper operation, you must use the 1000BaseT standard.

Unit status

Unit status is indicated by one of the following three colors:

Green The unit is functioning normally.

Amber The unit is in configuration mode.

Red The unit is in an error condition (refer to Appendix E: Troubleshooting).

If the unit status indicator is ever flashing, the unit is in one of three modes (refer to Table A).

Power button

Use the power button to turn the unit on and off (refer to Unit Startup and Unit Shutdown).

Configuration/Reset button

Use the recessed configuration/reset button on the right edge of the front panel to access the following modes:

Table A. Configuration/Reset Button Functions and Indicators

Mode Function Unit Status Indicator Light

Configuration (Not implemented.) • Flashing amber when entering this mode
Reboot Restarts the unit. • Flashing green when entering this mode
• Solid green when selected
Reset Resets the unit to factory default settings and • Flashing red when entering this mode
schedule. Then restarts the unit. Does not erase • Solid red when selected
any video data.
Cancel Cancels any configuration or reset action. • No light

To access one of these modes:

1. Unlock and open the front bezel cover.

2. Press and hold the configuration/reset button. The unit starts cycling through the four modes (configuration, reboot, reset, and cancel),
holding each mode for five seconds. The unit status indicator flashes the color for the current mode.

3. When the color of the desired mode appears, release the button.

26 C1621M-B (10/05)
UNIT STARTUP
To start the unit:

1. Unlock and open the front cover bezel.

2. Press the power button. The power indicator glows.

3. Close and lock the bezel cover.

POWER BUTTON

Figure 24. Opening the Front Cover Bezel

UNIT SHUTDOWN
You can shut down the NVR5100 in either of two ways.

An orderly shutdown lets the unit close its files and power down without affecting the data files. Use the orderly shutdown in most cases.

An immediate shutdown is the same as disconnecting power and can result in corrupted data files. Only use the immediate shutdown in an
emergency or when there is not enough time for an orderly shutdown.

To shut down the unit:

1. Unlock and open the front cover bezel.

2. For an orderly shutdown, press and release the power button quickly.

3. For an immediate shutdown, press and hold the power button until the unit shuts down.

4. Close and lock the bezel cover.

C1621M-B (10/05) 27
Appendix A: Expanding Video Storage
You can increase the video storage capacity of the NVR5100 by adding one or more SEB5100 Series storage expansion boxes. Each SEB5100
adds up to 4.8 TB of total capacity (up to 3.9 TB of video storage). You can add up to eight SEB5100 Series units to expand the total capacity for
each NVR5100 up to 43.2 TB of total capacity (up to 35.1 TB of video storage).

You can expand the NVR5100 two ways, depending on your future expansion requirements:
• Add a single SEB5100 to a single NVR5100 using a single cable.
• Add one or more SEB5100 units to a single NVR5100 using a Gigabit Ethernet switch.

INSTALLING A SINGLE SEB5100 UNIT (CABLE)

To connect a single SEB5100 to a single NVR5100:

1. Use a standard Cat5e or better unshielded twisted pair (UTP) cable with RJ-45 connectors.

2. Connect one end of the UTP cable to the secondary network connector on the NVR5100 rear panel.

3. Connect the other end of the UTP cable to the secondary network connector on the SEB5100 rear panel.

NVR5100

UTP
CABLE
ENDURA NETWORK

SEB5100

Figure 25. Connecting an NVR5100 Directly to an SEB5100

NOTES:
• You do not have to power down the NVR5100 to add an SEB5100 with a UTP cable.

• Do not connect the UTP cable to the primary network connector .

• To change from a UTP cable to a Gigabit Ethernet switch, you must shut down the NVR5100 and the SEB5100 (refer to Unit Shutdown).

4. Power up the SEB5100 if necessary (refer to the SEB5100 Series Installation manual for more information).

5. Power up the NVR5100 if necessary.

The NVR5100 automatically recognizes the new SEB5100 unit within two minutes and puts it into service.

28 C1621M-B (10/05)
INSTALLING MULTIPLE SEB5100 UNITS (SWITCH)
Use a dedicated, Pelco-approved Gigabit Ethernet switch to expand the video storage of the NVR5100 quickly and easily. First, connect the
NVR5100 to the switch. Then connect up to eight SEB5100 units to the switch. Contact Pelco product support for a list of approved Gigabit
Ethernet switches.

To connect one or more SEB5100 units to a single NVR5100:

1. Use standard Cat5e or better unshielded twisted pair (UTP) cables with RJ-45 connectors.

2. Connect one end of the UTP cable to the secondary network connector on the NVR5100 rear panel.

3. Connect the other end of the UTP cable to a free port on the dedicated network switch.

SEB5100

1
NVR5100

UTP CABLE SEB5100

GIGABIT SWITCH

UTP CABLE
SEB5100

8
ENDURA NETWORK

UTP CABLE

Figure 26. Connecting an NVR5100 to Multiple SEB5100 Units

NOTES:
• You do not have to power down the NVR5100 to add an SEB5100 with a network switch.

• Do not connect the network switch for the SEB5100 units to the primary network connector .
• To change from a single UTP cable to a Gigabit Ethernet switch, you must shut down the NVR5100 and the SEB5100 (refer to Unit
Shutdown).
4. Connect a standard Cat5e or better UTP cable from a free RJ-45 port on the switch to the secondary network connector on the rear
panel of each SEB5100.
5. Power up the Gigabit Ethernet switch if necessary.
6. Power up each SEB5100 if necessary (refer to the SEB5100 Series Installation manual for more information).
7. Power up the NVR5100 if necessary.
The NVR5100 automatically recognizes the new SEB5100 units within two minutes and puts them into service.

To add an SEB5100 unit to an existing NVR5100 with a Gigabit Ethernet switch:

1. Use a standard Cat5e or better unshielded twisted pair (UTP) cable with RJ-45 connectors.
2. Connect one end of the UTP cable to a free RJ-45 port on the switch.

3. Connect the other end of the UTP cable to the secondary network connector on the rear panel of the new SEB5100.

4. Power up the new SEB5100 if necessary (refer to the SEB5100 Series Installation manual for more information).

The NVR5100 automatically recognizes the new SEB5100 unit within two minutes and puts it into service.

C1621M-B (10/05) 29
Appendix B: Replacing a Hard Drive
Since the NVR5100 runs continuously, a hard drive may fail at some point. When this happens, the indicator for the failed drive glows red.

NOTES:
• The HD5000 Series hard drive replacement kit includes a single hard drive carrier with a Pelco-certified hard drive. Using any other hard
drive in the drive carrier voids the manufacturer’s warranty for the NVR5100.
• You can replace the failed hard drive with a drive of equal or greater capacity. The unit ignores any additional capacity. However, do not
install a lower capacity drive, which will corrupt the RAID array.
• You can replace the failed drive without shutting down the unit.

No tools are required to replace this component.To replace a hard drive:

1. Review all instructions in this section before proceeding.

2. Unlock and open the front bezel cover.

Figure 27. Opening the Front Cover Bezel

3. Identify the failed hard drive. The drive status indicator will be solid red.

4. Squeeze both plastic finger tabs of the carrier’s spring-loaded latch.

DRIVE STATUS INDICATOR

Figure 28. Operating the Latching Mechanism

30 C1621M-B (10/05)
 5. Gently pull the hard drive carrier out of the unit while squeezing the tabs. Note the drive number on the hard drive carrier.

DRIVE NUMBER LABEL

Figure 29. Removing the Hard Drive Carrier

6. Copy the drive number onto the drive label on the replacement hard drive carrier.

7. Install the replacement hard drive carrier as follows:

WARNING: The hard drive carrier fits into the unit only one way. If you have difficulty inserting a carrier, remove it and check its
orientation.

a. Orient the drive carrier so that the drive status indicator is up.

b. Align the tapered ends of the carrier rails with the correct drive slot opening.

c. Slide the drive carrier gently into the unit. Make sure the carrier snaps into place.

The unit alarm stops and drive initialization begins. Drive initialization can take up to 15 hours. During initialization the drive status
indicator flashes red.

DRIVE STATUS INDICATOR

DRIVE NUMBER LABEL

Figure 30. Installing the Hard Drive Carrier

NOTES:
• The unit continues recording properly during hard drive initialization.
• Monitor the unit status indicator lights regularly to make sure that all drives are operating properly. In case of a failure, system alarms and
error messages will also display on WS5050 and VCD5000 Endura workstations.

WARNING: NEVER remove more than one drive at a time. Wait until the new drive is fully initialized.

8. Close and lock the bezel cover.

C1621M-B (10/05) 31
Appendix C: Replacing a Power Supply
The NVR5100 incorporates two independent, hot-swappable power supplies. Each power supply acts as a redundant alternate for the other.
This level of fault tolerance ensures that the NVR5100 is capable of sustaining uninterruptible operation, even if one power supply fails. If a
power supply does fail, the hot-swap feature simplifies replacement without shutting down the unit or interrupting normal operation.

WARNING: If a power supply fails, replace it immediately. Operating the unit with only one active power supply eliminates the system’s
fault tolerance.
Monitor the power supply indicators regularly to make sure that both power supplies are operating correctly. Check the following:
• The front panel unit status indicator is not red.
• The green indicator for each power supply is lit. If the indicator is red, the power supply must be replaced.
• Both fans in each power supply are operating.

NOTES:
• You can replace one failed power supply without shutting down the unit.
• No tools are required to replace this component.

To replace a power supply:

1. Review all instructions in this section before proceeding.

2. Identify the failed power supply. The status indicator will be red or dark.

3. Unplug the power cord from the failed power supply as follows:

WARNING: For safety, you must unplug the power cord from the wall socket or other power source before unplugging it from the failed
power supply on the unit.

a. Unplug the power cord for the failed power supply from the power source.

b. Unplug the power cord from the failed power supply at the rear panel of the unit.

4. Using your thumb, lift the power supply latch while holding the pull handle.

PULL HANDLE
Sample Text

MFG BY PELCO, CLOVIS, CA MADE IN USA

REV
Sample Text
VOLTS
03267-39-0020
Model

Audio/Video Apparatus
Sample Text
AMPS

91KK
50/60HZ
FREQ
MODEL

SN

POWER POWER
SUPPLY SUPPLY
LATCH STATUS
INDICATOR

Figure 31. Releasing the Power Supply Latching Mechanism

32 C1621M-B (10/05)
 5. Gently pull the failed power supply completely out of the unit.

Figure 32. Removing the Power Supply

6. Orient the replacement power supply so that the cord receptacle is at the bottom of the unit.

CORD RECEPTACLE

Figure 33. Installing the Power Supply

7. Gently push the replacement power supply into the unit until it locks into place.

8. Connect the power cord for the replacement power supply as follows:

WARNING: For safety, you must plug the power cord into the power supply before plugging it into the wall socket or other power source.

a. Plug the power cord into the receptacle on the replacement power supply.

b. Plug the power cord into the power source.

9. Verify that the green indicator is lit on the newly installed power supply. Also, the power supply alarm will stop.

C1621M-B (10/05) 33
Appendix D: Installing an Uninterruptible Power Supply (UPS)
You should connect each NVR5100 Series recorder to an uninterruptible power supply (UPS) (not supplied). UPS devices maintain a limited
amount of backup battery power in case the main power fails.

Nearly any UPS device can be used to supply backup battery power. However, the NVR5100 is designed for use with intelligent UPS devices.

An intelligent UPS device can communicate with the NVR5100. If a power failure occurs, the UPS signals the NVR5100 to execute its shutdown
procedure within a certain time frame. When the NVR5100 shuts down in an orderly manner, data integrity is maintained.

Currently, the NVR5100 only supports the following intelligent UPS devices:
• APC® Smart-UPS® with USB connection
Contact Pelco’s Product Support for more information.

WARNING: Your intelligent UPS device may come with power management software. Do not install it on the NVR5100. The unit is
already programmed to communicate with Pelco-approved intelligent UPS devices.

Each intelligent UPS device should be configured to shut down its corresponding NVR5100 safely during an extended period on battery power.

NOTE: These instructions give general guidelines for connecting an intelligent UPS device to the NVR5100. Refer to the instructions that came
with your UPS to make sure you install the device properly.

To connect communication and power from the UPS to the NVR5100:

1. Intelligent UPS only: Shut down the NVR5100 (refer to Unit Shutdown).

2. Intelligent UPS only: Connect a standard USB cable to an open USB port on the UPS device.

3. Intelligent UPS only: Connect the other end of the USB cable to an open USB port on the rear panel of the NVR5100.

4. Connect a power cord from the UPS to a standard wall socket or other power source.

5. Connect a power cord from the UPS to either the primary or the secondary power supply on the rear panel of the NVR5100. In this
configuration, the NVR5100 will not lose power if either the power source or the UPS fails.

6. Power up the UPS device.

7. Power up the NVR5100 if necessary.

Sample Text

MFG BY PELCO, CLOVIS, CA MADE IN USA

REV
Sample Text
VOLTS
03267-39-0020
Model

Audio/Video Apparatus
Sample Text
AMPS

91KK
50/60HZ
FREQ
MODEL

SN

USB
OUTPUT POWER
INPUT POWER

POWER SOURCE
UPS

Figure 34. Connecting a UPS to an NVR5100

34 C1621M-B (10/05)
Appendix E: Troubleshooting
If the following instructions fail to solve your problem, contact Pelco’s Product Support at 1-800-289-9100 or 1-559-292-1981 for assistance.

Access the properties dialog boxes for the NVR5100 network video recorder on the WS5050 Endura workstation (refer to the WS5000 operation
manual). Then note the following before calling Pelco:
• Unit serial number: located in the Properties window, or on the product label
• Software: located in the Advanced Properties window, listed for the nvrdevice

Do not try to repair the unit yourself. Opening it immediately voids any warranty. Leave maintenance and repairs to qualified technical personnel.
Exchange the defective unit and return it for repair.
Table B. Troubleshooting the NVR5100

Problem Possible Causes Suggested Remedy

Unit not ready Power turned off Check that the power indicator is lit.
Faulty cable connections Check all leads, plugs, contacts, and connections.
Defective encoder Check camera on a different encoder.
Network connectivity issues Contact your network administrator.
Drive carriers not installed properly or Shut down the NVR5100. Verify that all drive carriages are
not installed in correct order installed correctly and in their correct drive bay slots
(1 to 12).
The unit is not ready for operation Voltage failure during programming of Replace the NVR5100 and have it checked by Pelco.
after firmware upload update file
System status indicator is red Unit fan failure Replace the NVR5100 and have it checked by Pelco.
Power supply output voltage Check power supply and line voltage.
fluctuates more than 8%
System status indicator is red and Power loss to either power supply Check each power supply, line voltage, and the UPS.
the power supply alarm sounds
Power supply module failure Replace failed power supply.
System status and hard drive Hard drive failure Replace failed hard drive.
indicators are red and the unit
alarm sounds

The system status indicator continues to glow red after you correct the problem. It can be cleared from the WS5050 and VCD5000 Endura
workstations consoles.

POWER SUPPLY PROBLEMS

The primary and secondary power supplies are both equipped with status indicators. Table C describes the status by color and indicator.

Table C. Power Supply Status Indicators

Power Supply Status Power Supply Indicator Front Panel Status Indicator Power Supply Audible Alarm
Normal Solid Green Solid Green Silent
Power problem Solid Red Solid Red Alarm Sounds
Power supply failure Dark Solid Red Silent

Replace the appropriate power supply if there is any problem (refer to Appendix C: Replacing a Power Supply).

C1621M-B (10/05) 35
Specifications
SYSTEM
Processor Intel® Pentium® 4, 3.2 GHz
Internal Memory 2 GB DDR
Operating System Linux®
User Interface Remote operation via WS5050 or VCD5000
System Storage 40 GB IDE
Video Storage Capacity Up to 3.9 TB
Interface SATA, hot-swappable
RAID Level 5

VIDEO/AUDIO
Video Standards NTSC/PAL
Video Compression MPEG-4
Video Resolutions NTSC PAL
4CIF 704 x 480 704 x 576
2CIF 704 x 240 704 x 288
CIF 352 x 240 352 x 288

NETWORK
Interface 2 Gigabit Ethernet RJ-45 ports (1000BaseT)
Security 2 modes: secure mode (device authentication) and unsecure mode

AUXILIARY INTERFACES
USB 2.0 3 high-speed USB 2.0 ports on rear of unit

FRONT PANEL INDICATORS/FUNCTIONS

Power Blue
Hard Disk Drive Activity Yellow
Network Activity Green
Network Status Green, amber, red
Unit Status Green, amber, red
Individual Drive Status Green, red
Power Button 3 states
Configuration/Reset Button 4 states

POWER
Power Input 100-240 VAC 50/60 Hz, autoranging
Power Supply Internal, dual-redundant, hot-swappable
Cable Type 2 USA standard (117 VAC, 3 prongs, molded connector, 6 ft or 1.8 m cord)
2 European standard (220 VAC, 3 prongs, molded connector, 6 ft or 1.8 m cord)
2 UK standard (250 VAC, 3 prongs, molded connector, 6 ft or 1.8 m cord)
Power Consumption (maximum) Input Voltage Watts BTU/H
100 VAC 427 1157
115 VAC 422 1143
220 VAC 405 1133
Each hard drive consumes approximately 13 W (21.7 VA) during normal operation.
Uninterruptible Power Supply Compatible with APC Smart-UPS; managed through the Endura product architecture
(UPS)

36 C1621M-B (10/05)
 ENVIRONMENTAL
Operating Temperature 50° to 95°F (10° to 35°C)
Storage Temperature -40° to 149°F (-40° to 65°C)
Operating Humidity 20% to 80% noncondensing
Maximum Humidity Gradient 10% per hour
Operating Altitude -50 ft to 10,000 ft (-16 m to 3,048 m)
Operating Vibration 0.25 G at 3 Hz to 200 Hz at a sweep rate of 0.5 octave/minute

PHYSICAL
Construction Steel cabinet
Finish Front Panel: Gray metallic with black end caps
Chassis: Black matte finish
Dimensions 24.3 (D) x 17.0 (W) x 5.2 (H) inches
(61.8 x 43.2 x 13.2 cm)
Unit Weight
Empty (no installed storage) 51 lb (24 kg)
Fully equipped (12 drives) 67 lb (31 kg)
Mounting Desktop (feet) or rack
3 RU per unit, 1 RU between units

STANDARDS/ORGANIZATIONS
• Pelco is a member of the MPEG-4 Industry Forum
• Pelco is a member of the Universal Plug and Play (UPnP) Forum
• Pelco is a member of the Universal Serial Bus (USB) Implementers Forum
• Pelco is a contributor to the International Standards for Organization/Electrotechnical Commission (ISO/IEC) Joint Technical Committee
1 (JTC1), “Information Technology,” Subcommittee 29, Working Group 11
• Compliance, ISO/IEC 14496 standard (also known as MPEG-4)
• Compliant with International Telecommunication Union (ITU) Recommendation G.711, “Pulse Code Modulation (PCM) of Voice Frequencies”

(Design and product specifications subject to change without notice.)

C1621M-B (10/05) 37
38 C1621M-B (10/05)
 PRODUCT WARRANTY AND RETURN INFORMATION
WARRANTY
Pelco will repair or replace, without charge, any merchandise proved defective in material or If a warranty repair is required, the Dealer must contact Pelco at (800) 289-9100 or
workmanship for a period of one year after the date of shipment. (559) 292-1981 to obtain a Repair Authorization number (RA), and provide the following
information:
Exceptions to this warranty are as noted below: 1. Model and serial number
2. Date of shipment, P.O. number, Sales Order number, or Pelco invoice number
• Five years on FT/FR8000 Series fiber optic products.
3. Details of the defect or problem
• Three years on Genex ® Series products (multiplexers, server, and keyboard).
If there is a dispute regarding the warranty of a product which does not fall under the
• Three years on Camclosure ® and fixed camera models, except the CC3701H-2, warranty conditions stated above, please include a written explanation with the product
CC3701H-2X, CC3751H-2, CC3651H-2X, MC3651H-2, and MC3651H-2X camera models, when returned.
which have a five-year warranty.
Method of return shipment shall be the same or equal to the method by which the item was
• Two years on standard motorized or fixed focal length lenses. received by Pelco.
• Two years on Legacy ®, CM6700/CM6800/CM9700 Series matrix, and DF5/DF8 Series
RETURNS
fixed dome products.
In order to expedite parts returned to the factory for repair or credit, please call the factory at
• Two years on Spectra ®, Esprit®, ExSite™, and PS20 scanners, including when used in (800) 289-9100 or (559) 292-1981 to obtain an authorization number (CA number if returned
continuous motion applications. for credit, and RA number if returned for repair).
• Two years on Esprit ® and WW5700 Series window wiper (excluding wiper blades). All merchandise returned for credit may be subject to a 20% restocking and refurbishing
charge.
• Eighteen months on DX Series digital video recorders, NVR300 Series network video
recorders, and Endura ™ Series distributed network-based video products.
Goods returned for repair or credit should be clearly identified with the assigned CA or RA
• One year (except video heads) on video cassette recorders (VCRs). Video heads will be number and freight should be prepaid. Ship to the appropriate address below.
covered for a period of six months.
If you are located within the continental U.S., Alaska, Hawaii or Puerto Rico, send goods to:
• Six months on all pan and tilts, scanners or preset lenses used in continuous motion Service Department
applications (that is, preset scan, tour and auto scan modes). Pelco
3500 Pelco Way
Pelco will warrant all replacement parts and repairs for 90 days from the date of Pelco Clovis, CA 93612-5699
shipment. All goods requiring warranty repair shall be sent freight prepaid to Pelco, Clovis,
California. Repairs made necessary by reason of misuse, alteration, normal wear, or accident If you are located outside the continental U.S., Alaska, Hawaii or Puerto Rico and are
are not covered under this warranty. instructed to return goods to the USA, you may do one of the following:
Pelco assumes no risk and shall be subject to no liability for damages or loss resulting from If the goods are to be sent by a COURIER SERVICE, send the goods to:
the specific use or application made of the Products. Pelco’s liability for any claim, whether Pelco
based on breach of contract, negligence, infringement of any rights of any party or product 3500 Pelco Way
liability, relating to the Products shall not exceed the price paid by the Dealer to Pelco for Clovis, CA 93612-5699 USA
such Products. In no event will Pelco be liable for any special, incidental or consequential
damages (including loss of use, loss of profit and claims of third parties) however caused, If the goods are to be sent by a FREIGHT FORWARDER, send the goods to:
whether by the negligence of Pelco or otherwise. Pelco c/o Expeditors
473 Eccles Avenue
The above warranty provides the Dealer with specific legal rights. The Dealer may also have South San Francisco, CA 94080 USA
additional rights, which are subject to variation from state to state. Phone: 650-737-1700
Fax: 650-737-0933

This equipment contains electrical or electronic components that must be recycled properly to comply with Directive 2002/96/EC of the European Union
regarding the disposal of waste electrical and electronic equipment (WEEE). Contact your local dealer for procedures for recycling this equipment.

REVISION HISTORY
Manual # Date Comments
C1621M 10/04 Original version.
C1621M-A 5/05 New labeling, rack kit, and specifications. General minor modifications.
C1621M-B 10/05 Updated parts list and specifications. Modified application scenario.

Pelco, the Pelco logo, Spectra, Genex, Esprit, Camclosure, and Legacy are registered trademarks of Pelco.
ExSite, Endura, and EnduraStor are trademarks of Pelco.
Intel and Pentium are registered trademarks of Intel Corporation.
Linux is a registered trademark of Linus Torvalds.
APC and Smart-UPS are registered trademarks of American Power Conversion Corporation. © Copyright 2005, Pelco. All rights reserved.
 ®

Worldwide Headquarters
3500 Pelco Way
Clovis, California 93612 USA

USA & Canada

Tel: 800/289-9100
Fax: 800/289-9150

International
Tel: 1-559/292-1981
Fax: 1-559/348-1120

www.pelco.com

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