Welcome to the

Kingsbridge
Healthcare
Group
‘The Kingsbridge Way’
Employee Handbook

THE

WAY

Because Life Matters.

kingsbridgehealthcaregroup.com
 The Kingsbridge Healthcare Group, Northern Ireland’s
leading provider of private medical treatment, providing
excellence and choice in the diagnosis, education and
treatment of all your health and well-being needs.

Because Life Matters.

Contents
The Kingsbridge Way 05
Our Story 06
Core Values 07
Service Excellence & Standards 08
Useful Contact Details 09
Getting Set Up 09
A Safe and Healthy Workplace 10
Risk Management 11
Your Induction & Orientation 12
Career Development & Progression 13
Employment Policies 14
Pay Periods 16
Employee Benefits 17
Kingsbridge Private Hospital Belfast 18
Kingsbridge Diagnostic & Treatment Centre 19
Kingsbridge Private Hospital North West/Letterkenny 20
Kingsbridge Private Hospital Sligo 22
3fivetwo Healthcare 24
Kingsbridge Training Academy 26
Kingsbridge Opticians and Hearing Care 28
Cosmetech 30
THE

WAY
 5

The Kingsbridge Way

Excellence in patient services has been a cornerstone in Kingsbridge Healthcare Group’s ethos
since it was founded by Doctors Suresh Tharma and Ashok Songra over fifteen years ago. Since
then, the Group has grown in size and strength and that ethos has grown and developed too.
With more than three hundred clinicians delivering fifty plus services from eleven (soon to be
twelve) locations across the island of Ireland, this ethos has morphed into an all-encompassing
patient-centred approach that we refer to proudly as “The Kingsbridge Way.”

The Kingsbridge Way is simple to understand, Wellbeing The Kingsbridge Way!

it places the patient first in all circumstances
Here at Kingsbridge Healthcare Group we
and across all functional areas and every
consider our staff to be our most valuable
member of the company plays their part in
asset. We believe that if our staff are happy in
delivering it and acting in support of it. In short,
their work, not only will they get satisfaction,
our Kingsbridge Way is as much a mindset as
but they will give 100% to everything they
it is anything else. Consistency is key and the
do. We are committed to ensuring that we
provision of organised, uniformed processes
look after our staff. By implementing and
guarantees that everyone is working towards a
refreshing our Wellbeing The Kingsbridge Way!
common purpose. Put simply, The Kingsbridge
programme, we aim to support staff to achieve
Way ensures that patients receive a platinum-
‘Healthy Mind, Healthy Heart, Healthy Life’.
level experience from first contact right through
We engage with our staff, with the use of our
to eventual discharge from our care.
Wellbeing Champions, to address issues to do
It is built on four principal pillars which are with mental health, physical health, and other
safety, civility, performance and efficiency aspects of life in general. All staff have a voice
and it is these pillars that set us apart from to speak about what is important to them.
the competition. They help us to create a Our job as a company is to address these
personalised pathway focussed, first and matters to achieve successful outcomes.
foremost, on our patients and all their needs.
The Kingsbridge Way is unique to our brand
and we all must do our best to live up to it
because our patients mean the world to us and
“Because Life Matters” for them.
6 Kingsbridge Healthcare Group | Employee Handbook

Dr Suresh Tharma

Our Story
The Kingsbridge Healthcare Group was founded in 2004
by Medical Directors, Dr Suresh Tharma and Mr Ashok
Songra. Their vision was to create world class healthcare
by putting patients at the forefront of everything they did,
this was to become the company’s mission.
From the original premises at 352 Lisburn Road (where the
name 3fivetwo Healthcare was taken), the Company has
expanded and has since undergone a rebrand. The 3fivetwo
Group is now known as the Kingsbridge Healthcare Group Mr Ashok Songra
and consists of the following:

• Kingsbridge Private Hospital (Belfast, Sligo and North West)

• Kingsbridge Diagnostic & Treatment Centre
• 3fivetwo Healthcare
• Kingsbridge Training Academy
• Kingsbridge Opticians and Hearing Care
• Cosmetech

Our partner companies consist of:

• H3 Health Insurance
• Cransford
• Examen

Our Mission
Our mission is to become a world-class provider of healthcare solutions by putting
our patients at the forefront of everything we do. Our aim is to make the Kingsbridge
Healthcare Group the preferred choice for both patients and healthcare professionals.
 7

Core Values The Kingsbridge Healthcare Group operates

six core values, how we work is who we are:

H
Honesty - A committed and open approach to your work. Display respect
and integrity in every communication and transaction between customers
and colleagues, to ensure an atmosphere of trust and confidence.

E
Excellence - A commitment to being the best you can be in your job.
Always striving for improvements and developments in service provision,
through high quality delivering.

A
Accountability - Taking ownership of your role and its impact on the results of
your department and the company. Show initiative by stepping up and doing
what is best for the business. Take responsibility for results and outcomes.

L Loyalty - Taking pride and trustworthiness in your work.

Strive to learn, advance and improve the performance of the company.

T
Teamwork - The ability to work co-operatively with others, to be part of a team,
and to work together to support risk taking and change. Work together for the best
outcome for our customers. Recognise that leadership is the responsibility of all.

H
Helpfulness - A willingness to provide useful assistance in an empathetic and
friendly manner by contributing to departmental goals and going the extra mile
to ensure excellent customer service delivery.
8 Kingsbridge Healthcare Group | Employee Handbook

Service &
Excellence
Standards
The Kingsbridge Healthcare Group strive to create an
environment where extraordinary service to our patients,
their families, and any other of our guests and visitors,
happens on a daily basis.
Patient feedback is continually measured and reported
on across the Kingsbridge Healthcare Group, with
improvement strategies put in place to ensure standards
remain high. To build service excellence, we focus on six
categories of service standards that define expectations
for individuals and groups and help us achieve our
service mission.

• Customer Relations
• Self-Management
• Teamwork
• Communications
• Ownership/Accountability
• Continuous Performance Improvement
 Kingsbridge Healthcare Group | Employee Handbook 9

Getting Set Up
ID Pass
All employees will be issued with an ID pass to enable you
access to the buildings. These are issued by the
HR Department and should be given to an employee on
their first day. All employees should wear their pass as a
security measure to identify you as a member of staff.

Uniforms
Some positions are required to wear a uniform and
employees will be made aware of this before commencing
the role. Uniform ordering is managed by line managers
who will discuss requirements with the employee on their
first day.

Annual Leave
How to book annual leave will depend on which sub
company an employee is employed by. Further information
can be obtained by speaking to your Line Manager or the
HR Department.

Facial Recognition/Hand Scanner

Employees working out of Kingsbridge Private Hospital
Belfast will be required to register on the facial recognition/
hand scanner to clock their working hours. This can be set
up by speaking to one of the Receptionists.
10 Kingsbridge Healthcare Group | Employee Handbook

A Safe
In particular, we will:
•C
 arry out an assessment of risks to all
employees whilst at work

and Healthy •P
 rovide and maintain safe working
conditions and equipment

Workplace
•P
 rovide instruction, information, training
and supervision
•P
 rovide suitable personal protective
equipment (PPE) where necessary
Kingsbridge Healthcare Group is • Provide adequate resources
committed to ensuring the health, safety
and welfare of its staff, patients, visitors, • Provide adequate welfare facilities
and any other persons affected by our •W
 here possible, avoid manual handling by
working practices. employing mechanical means
We will strive for continual improvement •R
 eview and revise the health and safety
of health and safety standards and the policy as necessary in line with company
development and enhancing of a positive restructuring and/or the introduction of
safety culture that promotes personal new or changes to existing legislation
safety and responsibility, respect for
others, and respect for the workplace. •S
 trive towards achieving continuous
Consultation with staff and management improvement of health and safety standards.
will take place through committees and the
monitoring and review of arrangements will
be conducted to identify best practice and
highlight areas of weakness. The co-operation of all employees is vital for
the promotion of health and safety within the
The Group regards the successful organisation. Each employee has a duty to
management of health and safety as co-operate by:
equal to all its other business activities
and will provide and maintain safe • Adhering to Group processes and procedures
working conditions in accordance with •U
 sing the personal protective equipment
all legal statutory requirements and provided
Codes of Practice.
•R
 eporting incidents or hazards which could
lead to injury or damage
 Kingsbridge Healthcare Group | Employee Handbook 11

Risk Complaints
We try to ensure we have first contact resolution
Management of any patient complaints however if a formal
complaint is raised it is logged on our online
event form and an investigation is undertaken.
Display Screen Equipment (DSE) The investigation will provide learning to the
Group if there is learning. Patients should receive
Display screen equipment refers to equipment a full response within 20 working days.
used in the workplace such as laptops, tablets,
mobile phones and PCs. The use of DSE plays Maternity
a significant part in several roles within the
company. Kingsbridge Healthcare Group During pregnancy, the company will ensure
recognise the need to safeguard the health and employees have a safe working environment.
safety of all employees who use this type of Line Managers and pregnant employees will
equipment. conduct a maternity risk assessment together
and if at any time there are concerns these
Employees are entitled to free eye tests at should be raised and addressed with our Health
regular intervals. These are provided through and Safety department. Reasonable requests
Kingsbridge Opticians. to make working as easy as possible whilst
aiming to meet the needs of the business will be
Accident and Incident reporting acknowledged.

All accidents, incidents, near misses or safety Training

hazards, regardless of how trivial they may
seem, must be reported immediately to your Kingsbridge Healthcare Group employees
Line Manager or the details entered onto our receive mandatory training provided by
online event form. It is the Company’s policy to Kingsbridge Training Academy. Additional
investigate all accidents and incidents which training will be provided on any specific hazards
occur in the clinical and non clinical setting and the control measures that we have in place
to ensure we learn from them. We are keen to to minimise the associated risks, this training will
ensure that patient and employee safety is a be identified by Department Manager.
priority across the Group.

To learn more, see the Health and Safety

Policy, a copy can be requested from your
Department Manager.
12 Kingsbridge Healthcare Group | Employee Handbook

Your Induction
& Orientation
When you join us, your employment journey will begin
with a period of induction and orientation. Within the
first 2 days of your journey, you will be provided with
the opportunity to complete mandatory training and
become familiar with key policies and procedures
which will support the orientation to your new role and
build the foundations for your ongoing development.
You will gain access to our electronic platforms which
hold our training and development materials, and our
suite of policies and procedures.
The next 2 weeks will provide a settling period where
you will meet your manager and immediate colleagues,
then the wider team. You will be provided with your
staff pass and will complete an orientation to your role
and environment including any equipment needed to
fulfil your role.
The first 6 months of employment is known as
the probationary period and during this time,
your manager will support and encourage your
development in partnership with you, whilst monitoring
progress and suggesting pathways for improvement,
as identified. You will meet regularly with your
manager during this period, who will be open and
transparent about your progress and empower you
to take ownership of your continued development.
 13

Career
Development
& Progression
In Kingsbridge we fully support and encourage career
progression. Individuals have differing views on what
career progression means to them, we will therefore
support you to be the best you can be in the role
you were employed to do or onwards to further
development and progression to senior roles. We are
committed to your continued development and will
work with you to identify training opportunities and
pathways to support progression.
This is managed through our Staff Training and
Development Programme which provides a broad
range of learning materials, in-house training and
external courses which you will have access to
throughout your employment journey. After probation,
our annual appraisal programme is an excellent formal
tool for supporting your development and providing
you with a platform to reflect and consider your role
and progression opportunities.
14 Kingsbridge Healthcare Group | Employee Handbook

Employment
Probationary Guidance
All offers of employment are subject
to a six month probationary period.

Policies
The guidelines are set out to ensure
that new employees have the
opportunity to be familiar with the
main duties and tasks of their role
and to demonstrate the standard
The HR Department have a number of policies and of performance, attendance and
procedures in place to ensure that clear guidance behaviour expected of them.
is easily available on a range of issues.
Policies and procedures are reviewed and amended Equal Opportunity
in line with legislation. Employees can access all This policy is in place to ensure all
policies by visiting our policy database: companies within the Kingsbridge
DocTract: Healthcare Group are following
https://kingsbridgehealthcaregroup.doctract.com/ the same minimum standards for
equal opportunity. The Kingsbridge
Healthcare Group is committed
Employees will be required to have an awareness to developing and maintaining a
of the policies and procedures which are directly workplace environment that reflects
related to their role. Core HR policies and awareness and sensitivity to individual
procedures which employees should have an abilities and appreciation of cultural
understanding of are set out here. You will have differences.
an opportunity to read these in full once you have
been given access to DocTract. System Usage
Mobile phones should not be used
on the operational floor at any time.
Employees must not use the Internet
or e-mail system for any purpose
other than work related means during
their scheduled working day.
 15

Disciplinary & Grievance Procedures Dress Code

Where attempts to resolve a matter The Kingsbridge Healthcare Group
informally do not work, it may be considers the way employees dress
appropriate for an employee to and their appearance to be of
raise a formal grievance under this significant importance in portraying
procedure. A formal grievance a corporate and professional image
should be concerned with the way to all users of its service, whether
in which you have been treated by patients, visitors, clients or colleagues.
the organisation or managers acting
on its behalf. All employees should Annual Leave
be aware that there are a number
All employee requests for annual
of examples of conduct which are
leave will be dealt with fairly and
considered to be Gross Misconduct
consistently and in accordance with
and may render an employee liable
the company guidelines. Both the
to summary dismissal, these are listed
employee and the manager have a
in the Disciplinary Policy.
responsibility under this policy to
ensure that all annual leave is taken
GDPR
in the leave year. Good management
Staff at the Kingsbridge Healthcare of leave will ensure the health and
Group will in the course of their wellbeing of the employee and the
employment have access to and be organisation.
entrusted with information which is
considered to be highly confidential. Smoke-Free Environment
Staff may not (except in the proper
As a leader in the healthcare industry,
course of their duties or unless
the Kingsbridge Healthcare Group
ordered to do so by a court of
recognise the unhealthy side effects
competent jurisdiction) during or
of smoking and actively supports
at any time after their assignments,
a smoke-free environment. There
divulge to any person whatever
are designated smoking areas for
or otherwise make use of any
patients. Employees and visitors
confidential information and they
who wish to smoke may do so in a
shall use their best endeavours
designated outside area. Smoking in
to prevent the improper use,
a nondesignated area is a critical rule
disclosure or communication of
infringement and warrants disciplinary
confidential information.
action up to and including dismissal.
16 Kingsbridge Healthcare Group | Employee Handbook

Pay
Clinical Employees
Permanent clinical employees based at Kingsbridge
Private Hospital need to be registered on the facial

Periods recognition scanner so that their hours are recorded.

They do not need to submit timesheets.
Employees will be paid three working days before the
end of the month and are paid per calendar month.
Non-clinical Employees Nursing staff will be paid their basic salary three
Permanent non-clinical employees working days before the end of the month and any
do not need to submit time sheets, salary increments or overtime will be paid one month
however, if an employee works in arrears.
overtime or requires an expense claim
to be paid, it is necessary for them
to complete an expense or overtime
form. These claims should be made Supply Staff
from the 16th of the previous month
Supply staff based at Kingsbridge Private Hospital need
to the 15th of the current month.
to be registered on the facial recognition scanner so that
Overtime claims should be signed by
their hours are recorded. Supply staff not working in the
your manager and sent to payroll by
hospital should complete and submit a time sheet.
16th of the current month.
Employees will be paid three working days before the
Employees will be paid three working
end of the month and are paid from 21st of one month
days before the end of the month and
to the 20th of the next month.
are paid per calendar month.
 17

Employee
Health Shield and Benenden
Non-clinical employees are entitled to
Health Shield Cash Plan and Benenden

Benefits Health after successfully completing

their six month probationary period.
Health Shield allows you to claim
cash back for everyday healthcare
appointments including dental,
Annual Leave optical, physiotherapy and many more.
Permanent full time employees will be eligible to Benenden Health can help with quicker
receive 25 days paid annual leave days in a full access to medical diagnostics and
company leave year (1st April to 31st March). The treatment, and also offers 24/7 GP
Kingsbridge Healthcare Group recognises the support and a mental health helpline.
following 10 public holidays:
H3 Health Insurance
• New Year’s Day • May Bank Holiday Permanent clinical employees and
• St Patrick’s Day • 12th July senior managers in Kingsbridge Private
Hospital Belfast are entitled to H3
• Easter Monday • Summer Bank Holiday Health Insurance as a Company benefit.
• Easter Tuesday • Christmas Day This insurance is designed to cover the
cost of private medical treatment for
• May Day • Boxing Day acute conditions that arise after joining
the plan. Details of what is covered and
how to join will be sent to you within
Where a public holiday falls on a Saturday or your first month of working.
Sunday the following Monday is designated as
a general public holiday for employees that are Kingsbridge Healthcare Group
contracted to work week days only. Annual leave Income Protection
and public holidays will accrue for part-time
employees on a pro rata basis. This scheme provides a guaranteed
income for employees who are
assessed to qualify by Aviva, who are
unable to work as a result of illness or
injury. This allows us as an employer
to help support employees financially
through what can be an emotionally
and financially stressful.
18 Kingsbridge Healthcare Group | Employee Handbook

Kingsbridge
Private Hospital
Belfast
Where luxury care meets medical excellence
Kingsbridge Private Hospital offers patients five star
treatment for all their medical and surgical needs.
Located on the Lisburn Road,
Kingsbridge Private Hospital Belfast consists of:
• 7 consultations rooms
• 22 ensuite bedrooms
• 5 day PODS
• 6 bay recovery ward
• 3 modern operating theatres
• Cardiac unit and 2 bed ICU
• Enhanced Private GP service
Belfast
• In-house Pharmacy
• Sports Physiotherapy Clinic based at Queen’s PEC
• MRI, CT and Outpatients department
• Digital X-Ray and Ultrasound suite
• In-house Kingsbridge Kitchen
• Patient car parking (located beside the King’s Hall)
Located at No.6 and No.12 Lisburn Road are more
outpatient facilities for Private and WLI patients.
Our Hospital is currently being extended to include an
extra Theatre, 12 patient bedrooms, 7 patient pods and
new Reception with Café all due on line in May 2023.
Sligo
 19

Diagnostics & Kingsbridge Private Hospital

Treatment Centre Belfast

811 – 815 Lisburn Road
Belfast BT9 7GX
T: 028 9066 7878

Kingsbridge MRI, CT
and Outpatient
801 - 805 Lisburn Road
Belfast BT9 7GX
T: 028 9066 7878

Kingsbridge Diagnostics
Kingsbridge Diagnostics & Treatment Centre located & Treatment Centre
within the King’s Hall Health & Wellbeing Hub provides Kings Hall Dataworks Building
a one-stop Jag accredited endoscopy service covering Kings Hall Health & Wellbeing Park
a comprehensive range of gastrointestinal diagnostics Belfast, BT9 6GW
and treatments including: T: 028 9066 7878
• Endoscopy
• OGD Kingsbridge Physiotherapy
and Sports Injury Clinic
• Flexible Sigmoidoscopy’s Queens PEC
• Colonoscopies Stranmillis Gardens, Belfast
T: 028 9066 7878
Additionally by Spring 2023 the building will house a
CT service and a Day Procedure Theatre and Recovery.

kingsbridgeprivatehospital.com
20 Kingsbridge Healthcare Group | Employee Handbook

Kingsbridge
Private Hospital
North West
Kingsbridge North West is located in the tranquil
and peaceful setting in Ballykelly and features:
• 8 consultation rooms
• 35 ensuite bedrooms
• 13 bed day ward
• 6 bay recovery ward
• 3 modern operating theatres
• Endoscopy suite
• Enhanced Private GP Service
• In-house Pharmacy
• Physiotherapy Department
Belfast • Dedicated Paediatric Unit
• Diagnostics including MRI, CT and X-Ray
• In-house Kingsbridge Kitchen
• Central Sterile Services Department
• Patient car parking on-site
Kingsbridge North West offers an extensive range
of treatments and surgeries across a variety of
specialties alongside 5 star paediatric care and advanced
scanning facilitates for high quality diagnostics.
An extra Theatre and a new Day Procedure Suite will be
added in early 2023.
Sligo
 21

Kingsbridge Letterkenny is our outpatient clinic

situated in the centre of Letterkenny town and is open
for consultations to provide an onward pathway to
treatment and surgery at Kingsbridge North West.
Featuring four spacious consultation rooms and an
NI Planned Healthcare Scheme information hub,
Kingsbridge Letterkenny is perfectly situated for
Donegal patients.

Specialties available include:

• Urology
• Audiology
• Physiotherapy

Kingsbridge Private Hospital

North West
Church Hill House, Main Street,
Liz Dallas Outpatients Centre
Ballykelly, BT49 9HS
at Kingsbridge North West
T: 028 7776 3090

Kingsbridge Private Hospital

Letterkenny
Scally Place, Justice Walsh Rd,
Letterkenny
T: 074 976 0000

kingsbridgeprivatehospital.com
22 Kingsbridge Healthcare Group | Employee Handbook

Kingsbridge
Private Hospital
Sligo
From outstanding medical treatment to sophisticated
diagnostic and therapeutic care, Kingsbridge Private
Hospital Sligo provides a centre of excellence for a
range of treatments and procedures including Urology,
Gynaecology, Endoscopy, Pain Management and Plastic
Surgery while working with some of the top consultants in
the North West. Kingsbridge Sligo is a Joint Commission
International Accredited Hospital.
• 18 consultation rooms
• 10 private bedrooms
• 6 recovery beds
• Operating theatre
• Outpatients department
• Endoscopy suite
• Paediatrics
• MRI facility (in partnership with Alliance Medical)

Sligo
 23

Kingsbridge Private Hospital Sligo

Ray MacSharry Road, Gardenhill, Sligo
T: 071 916 2649

kingsbridgeprivatehospital.com
24 Kingsbridge Healthcare Group | Employee Handbook

3fivetwo
Healthcare
3fivetwo Healthcare, part of the Kingsbridge Healthcare
Group, has over 10 years’ experience in clinical service
delivery for both public and private patients across
medical, surgical and diagnostic disciplines.

Clinical Services
Over the last 10 years 3fivetwo Healthcare have worked
across the UK and Ireland to deliver clinical services
on behalf of the NHS and HSE. These services have
been delivered within public hospitals and Kingsbridge
group facilities. To date we have delivered over
1,000,000 patient episodes across more than
50 facilities.

1,000,000 300 50
Patient Episodes Consultants Facilities
 25

Software and System Development

Working with both internal and external clients our
inhouse software development team have developed
a range of healthcare focused software solutions.
Our products are used within hospitals and clinics
throughout the UK and Ireland.

Administration Services
3fivetwo Healthcare provides a range of clinical
administration services to both private and public
sector clients. Types of services provided include:
• Patient Administration
• Data Analytics
• Dictation and Typing Services

3fivetwo Healthcare
21 Old Channel Road, Channel Wharf,
Belfast, BT3 9DE
T: 028 9073 5226

@3fivetwoH

3fivetwohealthcare.com
26 Kingsbridge Healthcare Group | Employee Handbook

Kingsbridge
Training
Academy
Better training. Better health.

Kingsbridge Training Academy was established to

address the growing demand in the UK and Ireland
for focused multidisciplinary medical training.
At the Kingsbridge Training Academy, we have
accomplished Surgeons, Physicians, General
Practitioners, Psychologists, Nurse Practitioners
and an array of Allied Health Professionals with a
long-standing interest and commitment to training
and education.
Kingsbridge Training Academy are accredited and
approved by the Advanced Life Support Group (ALSG),
UK Resuscitation Council, British Association for Sexual
Health & HIV (BASHH), HSENI, Open College Network
(OCNCredit4Learning), Qualsafe, the Association of
First Aiders and the CPD certification service. The
Training Academy also work in collaboration with
Higher Education Institutions providing an innovative
and diverse range of programmes designed to meet
the needs of healthcare professionals.
 27

We offer a range of courses for:

• Hospital Doctors
• Nurses and Allied Health Professionals
• General Practitioners
• Dental professionals
• Education and interview skills
• Workplace and public training Kingsbridge Training Academy
• First aid and resuscitation
10 Falcon Way,
Boucher Road,
Our custom-built training centre includes: Belfast BT12 6SQ
T: 028 9073 5273
•P resentation suite with AV facilities
and seating for 80 delegates
• Meeting rooms & breakout rooms
• Demonstration areas kingsbridgetrainingacademy.com
• Buffet dining facilities
• On-site parking
@kingsbridgetrainingacademy
• Bespoke event filming on request
• Facilities are available for hire
@kingsbridgetrainingacademy

@kingsbridge_ta
28 Kingsbridge Healthcare Group | Employee Handbook

Kingsbridge
Opticians and
Hearing Care
First class eye and hearing care

Kingsbridge Opticians and Hearing Care, part of

the Kingsbridge Healthcare Group provides both
optometry and audiology services.
Kingsbridge Opticians and Hearing Care has a
clinic in Kingsbridge Private Hospital Belfast
alongside clinics in Newtownabbey, Donaghadee
and Holywood.
Kingsbridge Hearing Care also have plans in place to
provide clinics out of Kingsbridge Private Hospital
Sligo and Letterkenny. A new Audiology Clinic has also
just been launched at Kingsbridge Private Hospital
North West.

Eye care:
Kingsbridge Opticians offers access to a
comprehensive range of eye tests, including Ireland’s
first 4D Eye Scanner - giving patients the opportunity
for the early diagnosis of eye diseases including
Diabetes, Glaucoma and Macular Degeneration that
standard opticians’ equipment cannot currently detect.
Our range of glasses offers the best designs and styles
chosen for their quality and distinctiveness.
 29

Belfast
801 Lisburn Road, BT9 7GS
T: 028 9066 7030

Donaghadee
12 High Street, BT21 0AA
T: 028 9188 4188

Newtownabbey
9 Abbots Cross, BT37 9QU
T: 028 9085 9900

Hearing care: Holywood

Kingsbridge Hearing Care Services include: 5 – 7 Shore Road, BT18 9HX
T: 028 9042 3200
• Adult diagnostic hearing assessments
•R
 ecommendation, fitting and maintenance of private Sligo (Kingsbridge Private Hospital)
hearing aids from world leading manufacturers Ray MacSharry Road
T: 071 916 2649
• Recommendation of assistive listening devices
• Custom hearing protection Letterkenny (Kingsbridge Private Hospital)
• Ear wax removal Scally Place, Justice Walsh Rd
T: 074 976 0000
• Audiological management of tinnitus
• Paediatric diagnostic hearing assessment (via ENT) North West (Kingsbridge Private Hospital)
Church Hill House, Main Street,
Ballykelly, BT49 9HS
T: 028 7776 3090

kingsbridgeopticians.co.uk
kingsbridgehearingcare.co.uk

@KingsbridgeOpticiansNI
@kingsbridgehearingcare
30 Kingsbridge Healthcare Group | Employee Handbook

Cosmetech
at Kingsbridge
Cosmetech, based in Holywood, is one of the leading
clinics for surgical and non-surgical solutions,
wellbeing and holistic treatments.
Services Include:
• Plastic and Cosmetic Surgery
• Anti-Wrinkle Injections
• Dermal Fillers
• Thread-Lifts
• Aqualyx (Fat Dissolving Injections)
• Skin Tag And Mole Removal
• Viveve (Incontinence Treatment)
• Semi-Permanent Make-Up
• Cyst Removal
• Lipoma Removal Surgery
• Pinnaplasty
• Spilt Earlobe Repair
• Leg Vein Removal
• Botox for Migraines And Headaches
• Bruxism (Teeth Grinding)
• Hyperhidrosis (Excessive Sweating)
 31

Cosmetech Maypole Clinic

5-7 Shore Road,
Holywood, BT18 9XH
T: 028 9042 3200

Cosmetech @ Kingsbridge
Private Hospital Belfast
811 – 815 Lisburn Road
Belfast BT9 7GX
T: 028 9066 7878

Cosmetech @ Kingsbridge
Private Hospital North West
Church Hill House, Main Street,
Ballykelly, BT49 9HS
T: 028 7776 3090

cosmetech.co.uk

@CosmetechClinics

@CosmetechClinics
Kingsbridge Healthcare Group,
21 Old Channel Road,
Titanic Quarter,
Belfast,
BT3 9DE

kingsbridgehealthcaregroup.com Because Life Matters.