Integration Strategies in Dell
Integration Strategies in Dell
Integration Strategies in Dell
Dell employs different integration strategies in its supply chain to cater to the diverse needs
of its customers and the characteristics of different market segments:
a. Configure-to-Order Model (Build-to-Order Strategy):
Description: This strategy allows customers to customize their PCs according to their specific
requirements. Components are assembled after an order is received.
Advantages:
High customization and customer satisfaction.
Reduced on-hand inventory and potential waste.
Better monitoring of component quality.
Disadvantages:
Poor forecast accuracy due to the vast number of configurations.
Higher cost of a lost sale, as each unit is tailored to specific customer needs.
b. Segmented Approach (Build-to-Plan Strategy):