Consumer Studies Nov 2022 MG Eng

GRAAD 12
NATIONAL
SENIOR CERTIFICATE
GRADE 12
CONSUMER STUDIES
NOVEMBER 2022
MARKING GUIDELINES
MARKS: 200
These marking guidelines consist of 19 pages.
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Consumer Studies 2 DBE/November 2022
NSC – Marking Guidelines
SECTION A: SHORT QUESTIONS
QUESTION 1
1.1.1 C Remembering, easy (Focus, p.169; Successful, p.190191) (1)
1.1.2 B Remembering, easy (Focus, p.163; Successful, p.181) (1)
1.1.3 D Understanding, moderate (Focus, p.167; Successful, p.185) (1)
1.1.4 B Remembering, easy (Focus, p.183; Successful, p.202) (1)
1.1.5 D Applying, easy (Focus, p.167168; Successful, p.184185) (1)
1.1.6 A Remembering, easy (Focus, p.77; Successful, p.91) (1)
1.1.7 B Understanding, easy (Focus, p.74; Successful, p.84) (1)
1.1.8 C Remembering, easy (Focus, p.77; Successful, p.87) (1)
1.1.10 D Remembering, moderate (Focus, p.104; Successful,

p.124126) (1)
1.1.11 B Understanding, easy (Grade 11) (1)
1.1.12 C Understanding, moderate (Grade 11) (1)
1.1.13 D Understanding, moderate (Focus, p.134; Successful, p.155) (1)
1.1.15 B Understanding, easy (Focus, p.138; Successful, p.155) (1)
1.1.16 C Remembering, easy (Focus, p.15; Successful, p.21) (1)
1.1.18 A Understanding, easy (Focus, p.35; Successful, p.34) (1)
1.1.19 D Understanding, easy (Focus, p.24; Successful, p.25 ) (1)
1.1.20 B Remembering, moderate (Focus, p.16; Successful, p.22) (1)

1.2 1.2.1 Phishing/ scam
1.2.2 Exemption clause
1.2.3 Stokvel/ (community) savings club
1.2.4 Unfair/ unreasonable business practice (4)

Remembering, easy (Focus, p.156-161; Successful, p.173-178)
1.3 1.3.1 C
1.3.2 A
1.3.3 D (3)
Understanding, moderate (Focus, p.49-51; Successful, p.50-55)
1.4 1.4.1 Antioxidants
1.4.2 Chemical preservatives
1.4.3 Stabilisers
1.4.4 Bleaches
1.4.5 Flavourants (5)

1.5 B
E
F (Any order) (3)
Remembering, easy (Focus, p.118; Successful, p.137)
1.6 A
C
E
F
I (Any order) (5)
Understanding, easy (Focus, p.27-28; Successful, p.26)
TOTAL SECTION A: 40

SECTION B: LONG QUESTIONS

QUESTION 2: THE CONSUMER
2.1 State TWO ways of calculating interest on credit agreements.
 Simple interest1
 Compound interest2 (2)
2.2 Define the term grey goods/parallel imports.
Items that a manufacturer1 does not want sold in a particular country2 but
end up there through unofficial distribution channels.3
OR
Items that have been imported into a country through unofficial channels.4
They are not illegal5 as all the necessary duties have been paid.6 (3)
2.3 State THREE ways in which consumers can save water when gardening.

Use grey water.1

Use water from the overflow pipe of the geyser.2

Use rainwater/ rainwater tanks/ borehole/ wellpoint.3

Plant indigenous/ water-wise plants that require less water.4

Group plants with similar water needs together. 5

Use mulches/ small rocks/ pebbles to retain water in the soil.6

Do not water the garden during the hottest part of the day/ do water early
in the morning/ late in the evening.7
 Do not water when it is windy.8
 Use a bucket/ watering can/ drip system instead of hosepipe/
sprinklers.9
 Do not water everyday/ only water two to three times a week.10 (3)
(Any 3)
Remembering, moderate (Focus, p.180-181; Successful, p.199)
2.4 Explain the following taxes.
2.4.1 VAT (Value-added tax)
 A certain percentage/ 15%1 added to the price of specified

goods and services that businesses sell.2
 All consumers pay VAT.3
OR
 A percentage/ 15% to the price charged4 for goods and services

at each stage of production.5
 All consumers pay VAT.6 (Any 2) (2)

Remembering, moderate (Focus, p.164; Successful, p.181)
2.4.2 Excise duty (sin tax)
Tax is charged on the manufacturing/ sale1 of fast moving daily

consumables/ non-essential/ luxury items.2
Examples include alcohol/ tobacco/ cigarettes/ perfume/ petrol.3
(Any 2) (2)
Understanding, moderate (Focus, p.165; Successful, p.182)
2.5 State THREE ways of saving electricity when using a refrigerator.
 Allow air to circulate1 in the refrigerator.

 Do not overload2 the refrigerator.
 A full refrigerator uses less electricity than an empty refrigerator.3
 Allow hot food to cool4 before placing it in the refrigerator.
 Set the controls according to the season.5
 Do not open the door unnecessarily.6
 Make sure that the seal is intact/ not perished.7
 Do not place the refrigerator near the stove/ warm area8 in the house.
 Always leave space behind9 the refrigerator for air to circulate.
 Defrost10 the refrigerator regularly.
 Vacuum11 the coils regularly. (Any 3) (3)
Understanding, moderate (Focus, p.173-174; Successful, p.160)
2.6 Discuss what municipalities can do to reduce crime and make

communities safer to live in.
 Municipalities provide streetlights.1 if the area is lit/ it is not dark and

crime cannot take place/ people can see where to walk.2
 They provide firefighting services3 to put out fires immediately before
they spread and cause further damage.4
 Ensure that storm water drains/ manholes are covered5 to prevent
people falling into them/ so that rainwater can flow away.6
 Provide traffic police7 to control traffic and keep people safe on the
roads.8
 Ensure that the roads are repaired/ no potholes9 to prevent
accidents.10
 Cut down the trees and bushes11 so that there is no place for criminals
to hide.12
 Remove the rubbish13 to prevent people from getting sick/ criminals
hiding behind it.14
 Provide clean safe water15 for proper sanitation.16
 Repair damaged electrical wires17 to prevent accidents.18
 Repair sewage leaks19 for safety and hygienic purposes.20
 Maintain municipal buildings/ recreational facilities21 to ensure the
safety of the public.22 (Any 6) (6)
Applying, difficult (Focus, p.184; Successful, p.202)

2.7 Explain how a tiered-level/multi-level marketing scheme works.
 A legal pyramid scheme.1

 A product is for sale2 using direct marketing.3
 The people doing the selling receive a portion of the funds generated
from the sales of the product.4
 The people selling, also recruit5 more people to sell for them.6 They
are
then able to also receive funds/ commission7 from the sales of the
people that they have recruited. (Any 3) (3)
2.8 2.8.1 Explain the term contract.
A contract is a legal agreement.1 between two people2 where one

party promises to do something in return for a valuable benefit3 of
some sort.
OR
A contract is an agreement.4 that is intended to create legal5
rights and duties between its parties.6 (Any 2) (2)
2.8.2 Explain how the cooling-off period protected Ayanda when she
cancelled the alarm system contract.

Ayanda was approached through direct marketing/ transaction that
she did not start.1
 She has the right to cancel the contract/ reconsider her
purchase/ change her mind2 within five business/ working
days3 without a reason.4
 Ayanda cancelled the contract within three days5 before the
alarm system was installed.
 She may not be charged any penalty fees6 for the
cancellation, as she cancelled it within the cooling-off period.
(Any 3) (3)
Applying, moderate (Focus, p.157; Successful, p.173)
2.9 Discuss the advantages for the natural environment when using gas.
 Gas is the cleanest fossil fuel available1 and it causes less (air)
pollution.2
 Gas is more environmentally friendly than coal or oil/ less transport
required3 thus producing less carbon emissions.4
 Gas has a lower carbon footprint than electricity/ reduces the need for
mining resources such as coal5 (Any 3) (3)
Understanding, moderate (Focus, p.176; Successful, p.194-195)

2.10 Describe the impact that increasing fuel prices have on consumers'
rights to satisfy their basic needs.
 The cost of transport to work/ school1 increases and consumers will

have less money2 to spend on satisfying basic needs/ buy food which
may lead to food insecurity.3
 Consumers may be forced to buy from local shops4 and goods may be
more expensive.5
 Raw materials for production of 6 food/ clothing will cost more.
 Transporting of products7 to retailers will cost more.
 As a result of the increase in the cost of raw materials/ products, retailers
will charge more on the selling price of products8 in order to make a
profit.9
 Consumers will pay more for basic products/ food/ clothing10 and will
have less disposable money.11
 Some consumers may not be able to afford bond repayments/ rent12
and will be forced to move.13
 People may take loans14 to satisfy their basic needs leading to more
debts.15
 If tenants cannot pay rent, owners of properties may not receive their
money16 and therefore may not be able to meet their basic needs.17
(Any 8) (8)
Analysing, difficult (Consumer Issues) (Focus, p.168; Successful, p.185)
[40]

QUESTION 3: FOOD AND NUTRITION

3.1 Give THREE examples of foods that can be irradiated.
 Herbs1
 Spices2
 Fruits3
 Vegetables/ potatoes4
 Meat5
 Poultry6
 Fish7
 Honey8
 Cereals9
 Legumes10 (Any 3) (3)
Remembering, easy (Focus, p.105; Successful, p.127-128)
3.2 Explain the term food security.
The ability of individuals to obtain/ have access1 to sufficient/ adequate/
safe/ nutritious food2 on a day-to-day basis3 to be able to maintain an
active, healthy lifestyle.4 (Any 3) (3)
Remembering, easy (Focus, p.106; Successful, p.127-128)
3.3 Name THREE dietary causes of high blood pressure.
 Excessive salt/ sodium intake.1
 Being overweight/ obese/ high fat/ sugar intake/ low fibre intake.2
 Insufficient intake of dairy.3
 Insufficient intake of calcium.4
 Insufficient intake of fruit/ vegetables.5
 Insufficient intake of potassium.6
 Insufficient intake of magnesium.7
 Too much/ excessive alcohol.8 (Any 3) (3)
3.4 Explain how the transmission of gastroenteritis can be prevented during
food preparation.

Do not handle food when having/ infected with gastro-enteritis.1

Wash/ prepare food with uncontaminated/ clean/ safe water.2

Use clean utensils/ apparatus/ counters/ work surfaces/ storage areas3
to prevent contamination.
 Food handlers should follow hygienic practices to avoid contamination:
Nails should be short and clean/ hair covered/ clean aprons.4
 Wash/ sanitise hands after using the toilet/ changing nappies/ before
handling food.5
 Food should be kept at the correct temperature6 to limit the growth of
harmful organisms.
 Keep raw meat/ eggs/ poultry/ fish away from other foods that will be
eaten raw.7
 Make sure food is cooked properly8 to destroy harmful organisms.
(Any 3) (3)
Remembering, moderate (Focus, p.86-88; Successful, p.109)

3.5 Describe how atherosclerosis develops.
It is developed when arteries1 clog/ become narrow/ and close2 due to the
build-up of cholesterol/ other fatty substances/ plaque3 in the walls of the
arteries. (3)
3.6 3.6.1 Name the ingredient that is present in the largest quantity in
the food item.
Peanuts1 (1)
3.6.2 List the basic information that is NOT visible on the label
above.
 Name of the manufacturer1
 Address of the manufacturer2
 Storage instructions3
 Net content/ weight4
 Country of origin5
 Batch number6
 Price/ barcode7
 Sell-by/ best before/ production date8 (Any 4) (4)
3.6.3 Explain the function of the emulsifier in the list of ingredients.
Mix foods/ oil and water/ liquid1 and prevent the separation of the
ingredients.2 They provide a consistent texture.3 (Any 2) (2)
3.7 3.7.1 Identify the food–related health condition the doctor

diagnosed.
Anaemia1 (1)
Understanding, easy (Focus, p.76; Successful, p.91)

3.7.2 Discuss reasons why the doctor prescribed the above plan for
Nancy.
Nancy has anaemia because she lacks iron/ Vitamin B12 in her
diet.1
 Fresh fruit/ orange juice are rich in vitamin C/ folic acid.2
Vitamin C will promote the absorption of iron.3
 Muesli contains iron4 and folic acid5 which helps in the
formation/ needed to produce haemoglobin/ red blood cells.6
 Eggs contain iron/ vitamin B127 which assists in the formation
of red blood cells.8
 Nancy will feel less tired9 if she follows the plan and this will
improve her health. (Any 5) (5)
Applying, moderate (Focus, p.76-77; Successful, p.91)
3.8 3.8.1 Justify why MENU B will be harmful to a person suffering from
coronary heart disease.
 Pork/ cream in the mushroom sauce/ bacon/ cheese contains

saturated fats.1
 Saturated fat causes the body to produce more/ retain LDL.2
 LDL (low-density lipoproteins) increases the blood cholesterol
levels3 causing the gradual narrowing/ clogging of the blood
vessels/ arteries.4 This will make the coronary heart disease
even worse. (4)
Analysing, difficult (Focus, p.74-75; Successful, p.83-85)
3.8.2 Discuss why MENU A is a healthier option for a person

suffering from high blood cholesterol levels.
 The fish is grilled, thus the minimum amount of fat1 is used.

 Fish contains mostly unsaturated fats/ (HDL) high-density
lipoprotein.2
 HDL gathers up excess blood cholesterol3 and transports it
to the liver where they are broken down to be excreted.4
 The fat in fish has omega-3 fatty acids5 that protects the
heart/ blood vessels.6
 Spinach/ strawberries contains fibre,7 which reduces the
build-up of blood cholesterol8 in the arteries, thus reducing
the risk of atherosclerosis.9
 Low-fat Feta cheese contains less saturated fats,10 than full-
fat Feta cheese.
 The fruit salad/ berries contain antioxidants11 that helps
prevent the harmful effects of oxidation in the body12 by
minimising the effects of free radicals.13 (Any 8) (8)
Analysing, difficult (Focus, p.74-75; Successful, p.84-85)
[40]

QUESTION 4: CLOTHING
4.1 Define the term brand piracy.
Brand piracy occurs when a product is given a name that is similar to that of a
well-known brand1 deliberately so that consumers may mistake it for the
actual brand name. 2
OR
Brand piracy is the imitation/ a fake of the original,3 but they do not look
exactly like the original.4
OR
Brand piracy is the unauthorised5 usage of protected brand/ trade names/

trademarks/ logos/ imitation of labels/ packaging/ presentation of products.6 (2)
4.2 Write a paragraph to explain how economic factors will influence

fashion changes.
When consumers have money to spend1 fashion flourishes and changes.2

An increase in income stimulates the fashion industry3 and consumers can
afford to buy new clothes and fashion will change rapidly.4 When there is
less income coming in5 consumers will buy less clothes and fashion change
will be slower.6 Inflation/ recession/ depression/ poverty7 will also slow
down the rate at which fashion changes.8 (Any 4) (4)
4.3 4.3.1 Identify the stage represented by the acceptance phase in the
graph above.
Peak stage1 (1)

Applying, easy (Focus, p.50; Successful, p.50)
4.3.2 Explain what happens to fashion during the stage identified in

QUESTION 4.3.1
The fashion is produced in large numbers1 and there are

more sales of the fashion.2 The fashion is at the height of
popularity3 and many/ most people wear it.4
 Mass production5 stimulates sales.
 It is widely available/ sold in many shops.6
 The fashion is advertised by clothing stores7 in magazines/
window displays.8 (Any 2) (2)

4.4 Discuss the interrelationship between quality and price when buying
clothes for the world of work.
 Clothes for the world of work are often good quality classic styles1 and
can be worn for a long time.
 Good quality clothes usually cost more/ is more expensive2 but last
longer/ many seasons.3 This may save money in the long run/
over time.4
 Cheaper clothes may have a poor quality5 and may have a short
lifespan/ last for a short time/ season,6 thus more clothes need to be
bought in a short period and more money will be spent on clothing in a
shorter period.7 (Any 4) (4)
Applying, difficult (Focus, p.55; Successful, p.59)
4.5 4.5.1 Give THREE reasons why the clothing in PICTURES A and B
can be regarded as classic fashion items.
Both items can remain popular over a long period/ last for
many seasons/ timeless.1
 The items are considered as tasteful.2
 Cotton blends have been popular over a long period.3
 Blue and black are classic colours.4
 The black tracksuit/ shirt/ blouse is characterised by
simplicity.5
 Both items are accepted by a large group of consumers/ most
people.6 (Any 3) (3)
Understanding, easy (Focus, p.49; Successful, p.51-57)
4.5.2 Analyse the advantages of combining the clothing in PICTURE

A and the tracksuit pants in PICTURE B for an online (virtual)
meeting of people working from home.
 In online meetings, only the upper part of the body/ shoulder

and face will be seen, if required.1
 The shirt/ blouse is professional/ formal/ not revealing2 and is
suitable for the world of work.3
 It can be worn with or without a tie/ scarf4 to make it more or
less formal.5
 It could be worn with or without a jacket/ blazer.6
 The bottom is comfortable/ not tight fitting/ soft to wear at
home/ has a relaxed feel to it.7
 Cotton and cotton blend fabrics are comfortable/ cool to
wear.8
(Any 4) (4)
Analysing, difficult (Focus, p.49, 54; Successful, p.51, 55-57)
[20]

QUESTION 5: HOUSING AND INTERIOR
5.1 State who manages sectional-title properties.
Body corporate1 (1)

5.2 Explain the term lease.
Is the contract/ agreement1 between the property owner/ landlord/ lessor

and a tenant/ lessee.2 (2)
5.3 Name TWO types of insurance that homeowners should have.
 Homeowner's (Comprehensive) Insurance.1

 Household (contents) insurance.2
 Life insurance/ mortgage/ bond protection insurance.3 (Any 2) (2)
Remembering, easy (Focus, p.127-128; Successful, p.145)/Examination Guidelines
5.4 Explain the financial disadvantages of building a house.
 There could be delays, which will lead to additional building costs.1

 Unexpected costs,2 such as the preparation of the site.
 Additional/ added costs after construction like landscaping/ starting a
garden.3
 Paying municipal rates and taxes before occupation.4
 Can cost more than buying a house5 because of the cost of building
materials and land.
 There is always a risk of faulty construction and design, which could cost
more money.6
 The builder/ homeowner can run out of money and may not be able to
complete the house and therefore the incomplete house will have no
value.7 (Any 3) (3)

5.5 State the financial information that must be included in the sales
agreement when buying a full-title property.
 Correct purchase price.1

 It must record any suspensive (granting of the bond) conditions to a sale
e.g if a sale is subject to a condition that the purchaser obtains a loan to
finance the transaction.2 Stipulation that the transaction is subject to
bond being obtained within a set period, if not fulfilled the sale will
lapse.3
 Occupational interest should the transfer not be completed by date of
occupation.4
 A stipulation that the seller is responsible for the estate agents
commission.5
 The seller is responsible for the electrical clearance certificate.6
 Seller is responsible for paying for fumigation of borer/ termites.7
 A stipulation that the buyer is responsible for all other expenses e.g
repainting.8
 A clause that stipulates penalties in the event that either of the parties
breaks the contract.9
 Usually includes a voetstoots (“as is”) clause, which means the seller
cannot be held liable for latent (hidden) defects in the property of which (3)
he/ she was unaware.10
(Any 3)
5.6 5.6.1 Identify the type of credit transaction indicated above.
Instalment (sale) transaction (agreement)/ hire purchase

(agreement) (1)
5.6.2 Describe how the functions of the microwave oven above will
benefit a consumer.
20 litre capacity makes it big enough to cook larger1 meals.

Defrost by time or weight, accurately calculates time and
temperatures necessary for defrosting.2
 Quick start and kitchen timer functions, thus saving time/
electricity3 as it switches off automatically when time is up.
 Elegant mirror finish/ grey interior makes it easy to clean.4
 User friendly control panel, which makes it easy to use.5
 Push button door makes it easy to open.6
 Digital LED display with clock makes it easy to see the time/
how cooking is proceeding.7
 10 Power levels make it possible to cook a variety of dishes.8
(Any 4) (4)
Applying, moderate (Focus, p.136, 141; Successful, p.159-160)

5.7 Analyse the positive impact of recycling E-waste on sustaining the

natural environment.
 The need to mine new raw materials is reduced,1 increasing

sustainability and lessens the impact on the natural environment.2
 Less electricity/ non-human energy will be needed to produce new
products3 as discarded electrical household appliances are being
recycled/ reused/ resold for parts. This results in a lower carbon footprint/
greenhouse effect.4
 It may create less waste on landfills,5 thus less pollution.6
 It reduces soil/ water/ air pollution7 as E-waste may contain hazardous/
toxic waste.8 (Any 4) (4)
Analysing, difficult (Focus, p.138; Successful, p.155)
[20]

QUESTION 6: ENTREPRENEURSHIP
6.1 Define the term target market.
A (group) of people1 who wants to purchase the product/ service2 and who
are willing to pay the price charged.3
OR
A (specific group) of people/customers4 whom the product/ service will be
sold.5 (2)
6.2 Give the purpose of product specifications.

The product will be the same every time in terms of appearance and
quality.1
 Customers will get exactly what they expected.2
 Prevent losses/ waste as all products should be successful/ therefore
there will be no loss of profit because of failure.3 (Any 2) (2)
6.3 Give THREE reasons for the packaging of products.
 To protect the product from damage/ deterioration.1

 Keep the product safe and hygienic.2
 It could act as a 'silent salesman'/ attract the attention of consumers.3
 Provide information for use and preparation.4
 Make it easier to handle/ and for transportation.5
 Easy to display.6 (Any 3) (3)
6.4 Explain why an entrepreneur should keep a workplace tidy.
 It makes working faster/ increases productivity.1

 It is easy to keep clean/ to sanitize.2
 It is easy to identify materials/ assists with organisation.3
 It prevents accidents in a workplace/ provides safe working
environment.4
 Minimise the risk of cross-contamination in the workplace (kitchen).5
 It creates a good impression/ positive image on potential customers.6
(Any 3) (3)
6.5 Explain the purpose of the trade name of a product.
 It is to identify the product/ to make the product easy to recognise.1

 To distinguish it from the competitors.2
 To create an idea of what customers should expect.3
 To create protective rights/ authenticity for a product.4 (Any 2) (2)

6.6 6.6.1 Explain how the young entrepreneur applied the following
factors when choosing a product for her small-scale business.
(a) Financial resources
(R350,00) government grant (1)
(b) Work space
Her parents' garage (1)
(c) Raw materials
Old wooden boards1 around the neighbourhood, old tyres2 in

the scrapyard, fabric off-cuts3 to cover furniture. (3)
(d) Human skills
YouTube videos (1)

6.6.2 List the stages in the production process where she should
conduct quality control.
Selecting the raw materials/ wooden boards and fabric.1

Measuring and cutting of wooden boards/ fabric off-cuts.2
When covering the furniture.3
Stapling/ drilling in screws.4
Product's neatness and cleanliness/ attractive appearance/
good workmanship.5
 Packaging/ wrapping of final product.6 (Any 4) (4)
Applying, moderate (Focus, p.16; Successful, p.22)
6.6.3 Explain the impact that the quality of raw materials will have
on the quality and price of her final products.
The fabric off-cuts/ tyres/ wooden boards are not new/ second
hand1 and their quality is not guaranteed.2
 The quality of her raw materials will influence the selling price
of her products.3 The quality of her final products may be
poor.4
 If the raw materials are of a good quality, she can charge a (4)
higher price.5 (Any
4)

6.6.4 The production cost of one couch is R500,00 and she adds
45% as her mark-up.
Calculate the selling price of ONE couch Show ALL

calculations.
R500 + 45%1 OR R500 x 45 ÷ 1002

= R2253
R500 + R225
= R7254 (3)
Applying, moderate (Focus, p.39-40; Successful, p.37-40)
6.6.5 She sells one vehicle seat cover for R350,00 which includes
20 % profit.
Calculate the profit she makes if she sells six seat covers.
Show ALL calculations.
20% of R350 = R70.001
70 x 62 = R4203
OR
R350  64 = R2100.00
R2100  20% ÷1005
R420.006
OR
R350  100 ÷1207 = R291.67
R350 – R291.67 = R58.338
R58.33  6 = R349.98 / R3509
OR
R350  20 ÷12010 = R58.3311
R58.33  6 = R349.98 / R35012

(Any 3) (3)
Applying, moderate (Focus, p.39-40; Successful, p.37-40)

6.6.6 The furniture business is likely to show sustainable

profitability. Justify this statement.
 She uses local raw materials1 which are easily available.2

 The production costs are low3 because she uses recycled/
second hand materials.4
 The use of recycled materials appeals to the environmentally
friendly customers5 who may be encouraged to support this
venture.6
 The overhead costs are low7 because she does not pay rent
for using her parents' garage.8
 She continuously invests9 into the business through buying
equipment to grow the business.10
 She also asks for a deposit11 which ensures that there is
money available to run the business.12
 She has expanded her business13 by also providing vehicle
upholstery and furniture refurbishment.14
 She charges competitive prices15 and customers keep
coming back.16 (8)
(Any 8)
Analysing, difficult (Focus, p.35; Successful, p.34)
[40]
TOTAL SECTION B: 160

GRAND TOTAL: 200
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GRAAD 12

These marking guidelines consist of 19 pages.

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SECTION A: SHORT QUESTIONS

1.1.1 C Remembering, easy (Focus, p.169; Successful, p.190191) (1)

1.1.2 B Remembering, easy (Focus, p.163; Successful, p.181) (1)

1.1.3 D Understanding, moderate (Focus, p.167; Successful, p.185) (1)

1.1.4 B Remembering, easy (Focus, p.183; Successful, p.202) (1)

1.1.5 D Applying, easy (Focus, p.167168; Successful, p.184185) (1)

1.1.6 A Remembering, easy (Focus, p.77; Successful, p.91) (1)

1.1.7 B Understanding, easy (Focus, p.74; Successful, p.84) (1)

1.1.8 C Remembering, easy (Focus, p.77; Successful, p.87) (1)

1.1.9 A Remembering, easy (Focus, p.90; Successful, p.106) (1)

1.1.10 D Remembering, moderate (Focus, p.104; Successful,

1.1.11 B Understanding, easy (Grade 11) (1)

1.1.12 C Understanding, moderate (Grade 11) (1)

1.1.13 D Understanding, moderate (Focus, p.134; Successful, p.155) (1)

1.1.14 A Remembering, easy (Focus, p.128; Successful, p.146) (1)

1.1.15 B Understanding, easy (Focus, p.138; Successful, p.155) (1)

1.1.16 C Remembering, easy (Focus, p.15; Successful, p.21) (1)

1.1.17 A Remembering, easy (Focus, p.17; Successful, p.23) (1)

1.1.18 A Understanding, easy (Focus, p.35; Successful, p.34) (1)

1.1.19 D Understanding, easy (Focus, p.24; Successful, p.25 ) (1)

1.1.20 B Remembering, moderate (Focus, p.16; Successful, p.22) (1)

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1.2 1.2.1 Phishing/ scam

1.2.2 Exemption clause

1.2.3 Stokvel/ (community) savings club

1.2.4 Unfair/ unreasonable business practice (4)

1.4 1.4.1 Antioxidants

1.4.2 Chemical preservatives

1.4.5 Flavourants (5)

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SECTION B: LONG QUESTIONS

2.4 Explain the following taxes.

2.4.1 VAT (Value-added tax)

 A certain percentage/ 15%1 added to the price of specified

 A percentage/ 15% to the price charged4 for goods and services

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Remembering, moderate (Focus, p.164; Successful, p.181)

2.4.2 Excise duty (sin tax)

Tax is charged on the manufacturing/ sale1 of fast moving daily

2.5 State THREE ways of saving electricity when using a refrigerator.

 Allow air to circulate1 in the refrigerator.

2.6 Discuss what municipalities can do to reduce crime and make

 Municipalities provide streetlights.1 if the area is lit/ it is not dark and

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2.7 Explain how a tiered-level/multi-level marketing scheme works.

 A legal pyramid scheme.1

2.8 2.8.1 Explain the term contract.

A contract is a legal agreement.1 between two people2 where one

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 The cost of transport to work/ school1 increases and consumers will

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QUESTION 3: FOOD AND NUTRITION

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3.5 Describe how atherosclerosis develops.

3.6.3 Explain the function of the emulsifier in the list of ingredients.

3.7 3.7.1 Identify the food–related health condition the doctor

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