Self Assessment Checklist
Self Assessment Checklist
Self Assessment Checklist
designing a Training Plan for you. Please check appropriate box of your answer to each of the
question below.
COMMON COMPETENCIES
1. Develop and update industry knowledge.
1.1 Seek information on the industry
1.2 Update continuously relevant industry knowledge
1.3 Develop and update local knowledge
1.4 Promote products and services to customers
2. Observe workplace hygiene procedures.
2.1 Follow hygiene procedures
2.2 Identify and prevent hygiene risk
3. Perform computer operations.
3.1 Plan and prepare task to be undertaken
3.2 Input data into a computer
3.3 Assess information using computer
3.4 Produce/ output data using computer system
3.5 Maintain computer system
4. Perform workplace and safety practices.
4.1 Practice workplace procedures for health, safety and security practices situations
4.2 Perform child protection duties relevant to the tourism industry
4.3 Observe and monitor people
4.4 Deal with emergency situations
4.5 Maintain safe personal presentation standards
4.6 Maintain a safe and secure workplace
5. Provide effective customer service.
5.1 Greet customers
5.2 Identify customer
5.3 Deliver service to customer
5.4 Handle queries through use of common business tools and technology
5.5 Handle complaints/ conflict situations, evaluation and recommendations
CORE COMPETENCIES
1. Clean and maintain kitchen premises /
1.1 Clean, sanitize and store equipment
1.2 Clean and sanitize premises
1.3 Dispose of waste
2. Prepare stocks, sauces and soups
2.1 Prepare stocks, glazes and essences required for menu items
2.2 Prepare soups required for menu items
2.3 Prepare sauces required for menu items
2.4 Store and reconstitute stocks, sauces and soups
3. Prepare appetizers
3.1 Perform Mise’ en place
3.2 Prepare a range of appetizers
3.3 Present a range of appetizers
3.4 Store appetizers
4. Prepare salads and dressings
4.1 Perform Mise en place
4.2 Prepare a variety salads and dressings
4.3 Present a variety of salads and dressings
4.4 Store salads and dressings
5. Prepare sandwiches
5.1 Perform Mise en place
5.2 Prepare a variety of sandwiches
5.3 Present a variety of sandwiches
5.4 Store sandwiches
6. Prepare meat dishes
6.1 Perform Mise en place
6.2 Cook meat cuts for service
6.3 Present meat cuts for service
6.4 Store meat
7. Prepare vegetables dishes
7.1 Perform Mise en place
7.2 Prepare vegetable dishes
7.3 Present vegetable dishes
7.4 Store vegetables dishes
8. Prepare egg dishes
8.1 Perform Mise en place
8.2 Prepare and cook egg dishes
8.3 Present egg dishes
8.4 Store egg dishes
9. Prepare starch dishes /