MGT 603 Assignment 1
MGT 603 Assignment 1
Solution
1. Vision Statement: "Meridian Continental strives to become the most preferred global
destination for continental cuisine.
2. Mission Statement: "Crafting cherished moments for our valuable customers by
preparing original continental dishes, Meridian Continental
captures the essence of continental food in a truly exceptional way.
We uphold the highest standards when sourcing all the food we
serve and aim to safeguard and conserve our planet for future
generations. Discrimination against other employees or customers
is strictly prohibited at our restaurants."
3. Internal Factors: Original recipes handed down through generations
Best world-class chefs
Hygienic, friendly, sustainable, and responsible sourcing
standards
Ambiance no match for any other continental restaurant
Flaws in the online ordering and home delivery system
Audit results showing growth in profit, customer base, and
overall revenues after diversifying the menu and opening a
new branch in UAE
4. External Factors: COVID-19 pandemic leading to a decline in sales due to
lockdowns
Shift in customers' taste toward seafood
Stark decline in taxes on restaurants in UAE
5. Values: Hygiene
Friendliness
Sustainability
Responsibility
Non-discrimination
6. Policies: Leave application at least 2 days before the absence
Strict action against non-compliance