Module 3 Quiz

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Module 3 Quiz

Quiz30 minutes • 30 min

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Due May 19, 1:59 AM CDTMay 19, 1:59 AM CDT
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Module 3 Quiz
Graded Quiz • 30 min
DueMay 19, 1:59 AM CDT
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Module 3 Quiz
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1.
Question 1
The definition of a stakeholder includes:
1 / 1 point

The people or organizations that are positively or negatively impacted by your project.

People and organizations that are not impacted by your project.


Organizations impacted by your project but not people, they are all part of the impacted
organizations.

People who are impacted by your project, but not organizations impacted by your project.
Correct

2.
Question 2
True or False: If you are not certain who your stakeholders are, asking who will use the product or
service being created can be helpful.
1 / 1 point

False

True
Correct

3.
Question 3
If a stakeholder has high interest and high power then as the project manager you:
1 / 1 point

Can ignore them, they are as you need them to be.

Focus your time and attention on them, they are very impactful to your project and you want to keep
them engaged and positive.

Can try to move them to be high interest and low power so they do not get in your way.

Can try to move them to be low interest and low power so that they do not take up too much of your
time.
Correct

4.
Question 4
You just came from a meeting with one of your project stakeholders, he knew about your project and
was not against it, but did not seem to be particularly interested in it either. How would you classify
him?
1 / 1 point

Neutral

Supportive

Resistant
Unaware
Correct

5.
Question 5
True or False: The Project Sponsor is responsible for stakeholder expectations management.
1 / 1 point

True

False
Correct

6.
Question 6
Who is the stakeholder that will ultimately use the product or service you are creating?
1 / 1 point

Sponsor

Customer/User

Project Manager

Project Team
Correct

7.
Question 7
One way to classify your stakeholders is to use the Power/Interest Grid. If a stakeholder is low
interest / low power, what should the Project Manager do?
1 / 1 point

Monitor

Manage closely

Keep satisfied

Keep informed
Correct

8.
Question 8
Your stakeholder register is your primary output and should at least contain:
1 / 1 point

Job descriptions, identification information, and stakeholder classification

Assessment information, identification information, and risk classification

Assessment information, scope information, and stakeholder classification

Assessment information, identification information, and stakeholder classification


Correct

9.
Question 9
You have a stakeholder on your project who has a reputation as being very difficult. He dislikes
change and argues against any suggested updates to the way in which his department does their
work. The project you are leading is going to significantly impact at least two processes used by his
team. Which do you think is the best response to the situation?
1 / 1 point

Ignore him and start the project without him. You will include him when you absolutely have to.

Seek him out and begin to open communications with him about what is changing and why.

Start the project when you know he's out of town and send him a meeting invite to cover your tracks.
Correct

10.
Question 10
Identify the five engagement levels of stakeholders:
1 / 1 point

Unaware, resistant, strong-willed, supportive, sponsor

Unaware, resistant, neutral, supportive, oblivious

Unaware, resistant, neutral, supportive, leading

Unaware, resistant, strong-willed, supportive, leading


Correct

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