Dover District Council White Cliffs Business Park Dover Kent CT16 3PJ Mrs P Starling 28 Station Road

Walmer Deal Kent CT14 7QS HB/CTB Reference: 66848

Revenues and Benefits Division's Enquiry Centre Telephone: (01304) 872199 Website: www.dover.gov.uk/housing_benefit/ e:mail revenues@dover.gov.uk Date: 15/07/2011 Council Tax account 1800118973

Dear Mrs Starling

The amount of benefit shown in this letter has been worked out using the information that you have given. You should read this letter very carefully to make sure it is correct. If you think there is anything wrong, you must tell us immediately.
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Change to Your Benefit

Council Tax Benefit Notification
I have changed your council tax benefit from 15/11/2010 because I have received new information about the claim. I have decided that your benefit is now as follows: 31.74 per week from 15/11/2010 to 31/03/2011 31.10 per week from 01/04/2011 to 02/10/2011 31.10 per week from 03/10/2011 511.76 council tax benefit has been paid to your council tax account. The total amount of council tax benefit for 2010/11 is 621.29. 1,290.85 council tax benefit has been paid to your council tax account. The total amount of council tax benefit for 2011/12 is 1,626.19.

Your revised Council Tax bill will be sent separately if it is not enclosed. If you would like more information or disagree with this decision you can: 1. Telephone or write to the benefits section for a detailed statement as to how we arrived at the decision shown in this letter 2. Write to the benefits section within one month of the date of this letter and ask us to reconsider our decision. We will look at your claim again and write to you 3. Write to the benefits section within one month of the date of this letter making a formal appeal. We will review our decision. If we cannot change the decision in your favour, your appeal will be passed directly to the independant
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Appeals Service. Asking for a statement or for us to review your claim does not take away your right to submit a formal appeal. Change in your circumstances If any of this information changes, including information about the people living with you, this may change the amount of benefit you get. You must tell me immediately in writing about these changes. A phone call or asking someone else to tell me about the change is not enough. If there is an overpayment of benefit you may have to pay some money back. If you deliberately fail to tell me about changes which result in too much benefit being paid, you are committing an offence and you may be prosecuted. If the change means that you would get more benefit, and you do not tell me within one month, I will not usually be able to backdate the change. Examples of changes you need to report can be found on the change of circumstances form that is available in all of our local offices or on the Dover District Council Website. If you are not sure whether a change affects your benefit, please phone the benefits section. You also need to tell the Pension Service about any changes at the following address: PO Box 19013 Motherwell

ML1 3YW Other benefits and Tax Credits If you are entitled to any housing or council tax benefit, you may be entitled to further help towards payment of your rent/council tax liability, if these costs are not met in full, by applying for a Discretionary Housing Payment. If you would like to know more about the scheme or would like an application form please telephone the benefits section or visit the DDC website. Many people do not claim all the benefits and tax credits they are entitled to. Did you know that some benefits are not based on what money you have coming in? You can find out what benefits you may be entitled to by visiting www.direct.gov.uk or by ringing 0800 882200 If you have a friend or relative you think might be entitled to help with their Rent or Council Tax, please ask them to get in touch. You can ask the following people for advice or information about your claim 1) The Benefits section on (01304) 872199. You can visit the Gateway in Dover or any of our offices in Whitfield, Deal, Aylesham or Sandwich. You can also view our website at www.dover.gov.uk 2) Your local Citizens Advice Bureau on 0844 848 7978 3) Shelter on (01233) 610669, 4) If you wish to contact your local councillor please go to the following website address: http://www.dover.gov.uk/councillors Help your Council to save money and the environment. Sign up to have your notifications sent electronically. Visit our website at http://www.doverdc.co.uk/customer_services/sign_me_up/sign_up_form.aspx Yours sincerely K English Payments Officer

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Claim reference: 66848 How Your Council Tax Benefit Has Been Worked Out From 15/11/2010 to 31/03/2011, your council tax benefit is 31.74 each week. The amount of council tax you are liable for is 1,775.19 each year. This works out as 34.04 each week. The Government sets standard amounts that must be deducted from your council tax benefit for any other adults living in your home who are expected to support themselves. Both your and their personal circumstances are taken into account when working out the amount of the deductions, which are as follows: Jack Starling (Working, (under 178)) Total Deductions for Non-Dependants 2.30 2.30

The maximum council tax benefit of 34.04 that you could get each week must be reduced by 2.30, to 31.74. The maximum council tax benefit you could get is therefore 31.74 each week. This figure is used when working out 'your total weekly council tax benefit'. Your Total Weekly Council Tax Benefit As your partner is receiving the guarantee element of state pension credit, I can pay you your maximum council tax benefit of 31.74 each week.

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Claim reference: 66848 How Your Council Tax Benefit Has Been Worked Out From 01/04/2011 to 02/10/2011, your council tax benefit is 31.10 each week. The amount of council tax you are liable for is 1,775.21 each year. This works out as 33.95 each week. The Government sets standard amounts that must be deducted from your council tax benefit for any other adults living in your home who are expected to support themselves. Both your and their personal circumstances are taken into account when working out the amount of the deductions, which are as follows: Jack Starling (Working, (under 180)) Total Deductions for Non-Dependants 2.85 2.85

The maximum council tax benefit of 33.95 that you could get each week must be reduced by 2.85, to 31.10. The maximum council tax benefit you could get is therefore 31.10 each week. This figure is used when working out 'your total weekly council tax benefit'. Your Total Weekly Council Tax Benefit As your partner is receiving the guarantee element of state pension credit, I can pay you your maximum council tax benefit of 31.10 each week.

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Claim reference: 66848 How Your Council Tax Benefit Has Been Worked Out From 03/10/2011, your council tax benefit is 31.10 each week. The amount of council tax you are liable for is 1,775.21 each year. This works out as 33.95 each week. Your total deduction for non-dependants is 2.85. This amount has not changed since 01/04/2011. Please look at that period for full details of your non-dependant deductions. The maximum council tax benefit of 33.95 that you could get each week must be reduced by 2.85, to 31.10. The maximum council tax benefit you could get is therefore 31.10 each week. This figure is used when working out 'your total weekly council tax benefit'. Your Total Weekly Council Tax Benefit As your partner is receiving the guarantee element of state pension credit, I can pay you your maximum council tax benefit of 31.10 each week.

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