Human Behavior in Organization

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Republic of the Philippines

PRESIDENT RAMON MAGSAYSAY STATE UNIVERSITY


COLLEGE OF ACCOUNTANCY AND BUSINESS ADMINISTRATION

HUMAN BEHAVIOR IN ORGANIZATION


Course Code: PA 10 Human Behavior in Organization

Course Description:

The study of organizational behavior encompasses the behavior of individual organization members
and groups within organizations; the myriad of organizational processes, dynamics, and conditions of the
organization as a whole; and the ways in which all these factors interrelate.

This course helps students develop conceptual, diagnostic and personal skills for dealing with human
interaction in complex organizations with diverse workforces. We will take a systems approach to the material,
finding in systems theories the common framework that links organizational processes and dynamics at the
individual, group, and organizational levels.

We will compare and contrast behavioral theories and deal with a range of topics, including individual
development and motivation, group and team development and dynamics, communication, leadership, conflict,
power/politics, culture, diversity, creativity, ethics, decision-making, and the organizational psyche.

The student will develop skills in applying these concepts and theories by analyzing realistic
organizational cases and processing and discussing those analyses with fellow students and the instructor. The
student will bring these skills to their own organizations to assess current management practices and develop
recommendations for improvement

No. Topic Person-in-Charge


1 Introduction to Organizational Behavior/Human Behavior in
Organization Ms. Ching Acuavera
2 Individual Differences, Mental Ability, and Personality
a. Individual Differences
b. What Makes People different from each other Ms. Ching Acuavera
c. Emotional Intelligence
d. More on Physical Ability
3 Learning, Perception, and Attribution
a. What is Learning
b. Theories of Learning Ms. Ching Acuavera
c. Perception (Factors Influencing Perception)
d. Attribution
d.1 common attribution error
d.2 factors that influence attribution
e. Shortcuts Used in forming
Impressions of Others
4. Values, Attitudes, and Job Satisfaction
a. Values
a.1 How People learn values Ms. Ching Acuavera
a.2 types of values
a.3 individual vs. organizational values
a.4 espoused vs. enacted values
a.5 instrumental and terminal values
b. Attitudes
b.1 the main components of
attitudes
b.2 differences in personal
disposition
b.3 how attitudes are formed
b.4 most important attitudes in
Republic of the Philippines
PRESIDENT RAMON MAGSAYSAY STATE UNIVERSITY
COLLEGE OF ACCOUNTANCY AND BUSINESS ADMINISTRATION

the workplace
b.5 Effects of Employee Attitudes
b.6 Making positive attitudes
work for the organization
c. Job Satisfaction
c.1 Factors associated with Job
Satisfaction
c.2 Ways of Measuring Job
Satisfaction
d. Job Involvement
e. Organizational commitment
5 Motivation Ms. Ching Acuavera
a. What is motivation
b. Key Elements of Motivation
c. Theories of Motivation
d. Motivational Methods and Program
6 Communication Ms. Ching Acuavera
a. What is Communication
b. The Importance of Communication
c. The Communication Process
d. Basic Methods of Interpersonal Communication
e. Functions of Communication
f. Basic Goals of Effective Communication
g. Barriers to Communication
h. Kinds of Communication Flow
i. Improving Communication in Organizations
7 Work Teams and Groups
a. What are Groups
b. Why People Form Groups
c. Stages of Group Development Ms. Ching Acuavera
d. Roles within Groups
e. Advantages and Disadvantages of Groups
f. Techniques in Group Decision Making
g. What are Work Teams
h. Types of Teams
i. Developing Effective Teams
j. Turning Individuals into Team Players
k. Potential Team Problems
8 Leadership
a. What is Leadership
b. Kinds of Leadership Ms. Ching Acuavera
c. Power and the Leader
d. Theories about Leadership
d.1 Trait Theories
d.2 Behavioral Theories
d.3 Contingency Theories
9 Performance Management and Rewards
a. What is Performance Management Ms. Ching Acuavera
b. Staffing
c. Training and Career Planning and Development
d. Performance Appraisal
e. Rewards
10 Foundations of Organizational Structure
a. What is Organizational Structure
b. Basic Elements of Organizational Culture Ms. Ching Acuavera
c. Common Organizational Designs
c.1 the simple structure
c.2 the bureaucracy
Republic of the Philippines
PRESIDENT RAMON MAGSAYSAY STATE UNIVERSITY
COLLEGE OF ACCOUNTANCY AND BUSINESS ADMINISTRATION

c.3 the matrix structure


d. New organization design option
d.1 outsourcing organization
d.2 team structure
e. The organizational structure’s
relevance to human behavior
11 Conflict and Negotiation Ms. Ching Acuavera
a. The Nature of Conflict
b. Levels of Conflict
c. Sources of Conflict
d. Stages of Conflict
e. Negotiation

Prepared by:

Michelle G. Acuavera, MBA


Subject Professor

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