WashDali Laundromat: Establishing Expedient Laundry

Chores to the Residents of Barangay Lagao

General Santos City

A Feasibility Study Presented to the Faculty of

Bachelor of Science in Business Administration Major in
Financial Management, GenSantos Foundation College, Incorporated

In Partial Fulfillment of the Requirements for the

Feasibility Study

Presented By:

Buhisan, Jass L.

Macarayan, Rell Jeff G.

Mahinay, Nhel Chaeleh

Peña, Danica Marie P.

Rosal, Zea Blumei D.

Segeril, Keeshia L.

Socias, Kristel B.

Presented To:

Charline Dagohoy

Feasibility Study Instructor

 CHAPTER I

BACKGROUND AND ITS STUDY

Introduction

For the majority of Filipino people, washing their laundry at home is a great alternative, but
there are times when you won't have the opportunity to do it due to a variety of factors, such as
busy work schedules that make you too exhausted to even do your laundry. Apart from that, doing
your own laundry might take a lot of time and be expensive, even if it can be a good option for
saving money. The activity of providing workers and students with a place to wash & clean laundry
is the purpose of laundry service business.

Nowadays, individuals seek to make their tasks simpler and more pleasant, which makes
the laundry service industry quite profitable. Starting a laundry service business can be a lucrative
venture but requires careful planning and execution. Competition, Regulations and Permits,
Location, Staffing, Customers Satisfaction, Technology and Management Systems, Affordability
are the potential gaps that a business should be aware of and might face when establishing
laundry service business.

Researchers identify the unmet need that already-existing business are not completely
fulfilling, thinking about satisfying a particular market gap or offer a better service. Facing several
obstacles before gaining success is inclined in establishing a laundry service business.
Competitors are inevitable, but assuring the quality and cost-effective services will undoubtedly
contribute to its success.

1.1 Nature of the business

Laundry in the Philippines began as manual labour in the early 1980s, with laundrywomen
using metal washtubs. Today, laundromats offer full-service and self-service services, reducing
labour time from a full day to less than 3 hours. Modern washing machines have also improved the
process.

A laundry service business provides clean and fresh clothes. Filipinos enjoy working, but
they take their time with household chores, particularly laundry. People wash their own clothes in
launderettes instead of doing it themselves in order to avoid being too excessively tires and save
time since they are too busy at work.

Offering quality, clean, and fresh garments and clothes to our customers is one of the
researchers’ reasons in establishing laundry service business. Second, saves time and
convenient. Third, to grow and make profit as time comes.
1.2 Name of the Firm

The researchers provide several options before settling on this business name. As long as
humans have been wearing clothes, they have been washing them as well. We believe we need to
catch people's curiosity in our company. The researchers thus conduct an online search using a
potential name, but no one is able to capture our interest. Until we gave it a name by combining
the ideas of washing clothes in an easy way, WASHDALI LAUNDROMAT. In which the said
services will provide quality clean clothes that will satisfies customer’s expectation. WASHDALI
comes from the word “wash” which means to simply wash your clothes and “dali” is a Cebuano
word means easy. Researchers combine two words together which means to easily wash your
clothes. The researchers believe that using the name of this in our business will help us quickly
come up with good ideas for our business because it added an interest to the customers.

1.3 Logo of the Firm

The researcher was able to create this logo as it corresponds to laundry service business.
This logo was created with the intention of providing our customers with the quality clean, most
effective, and reasonably priced dry cleaning and laundry services available. First, the researchers
put a smiling cloth which signifies that their garments and clothes are in good hands. Second, the
snap hand signifies easiness of doing a laundry, which will result happiness and customer
satisfaction. Lastly, the blue droplets or water splash signify water which symbolizes purify, fertility,
and the source of life. Generally, the logo denotes the greatest service and care for clothing while
giving each individual item the attention it deserves.
1.4 Location of the Firm

The researchers consider the factors of resource availability, site cost, and business
environment when selecting on the propose location for the business. The WashDali Laundromat
may be situated at corner Arradaza and Capareda Street, Barangay Lagao General Santos City,
where there is accessibility to the potential customers and where people from nearby street may
pass by.
1.5 Mission, Vision, and Goal

Mission

The company offers laundry services for those struggling with time management and
disabilities, enabling them to complete tasks with confidence. The service allows customers to
leave their clothes, go to work, and return home.

Vision

The business, once operated by machines, has evolved with the growth of various
professions, making it challenging for individuals to manage their time and outsource laundry
duties.

Goal

 This business aims to increase its profit as it operates.

 The said profits may help with the innovation of the business
 To be a stable sector leader.
 CHAPTER II
MANAGEMENT STUDY

Introduction

This chapter presents the form of business management organization. The form
organization, Organization structures, Duties and Respond and Qualifications. The number of
Employees, Salaries and Wages, Contribution and Company Policies.

2.1 Forms of Organization

The WashDali Laundromat is unlike any others existing traditional laundry shop in the Brgy,
Lagao. There is continuous improvement of technologies through invention and innovation.

The propose enterprise is a form of sole proprietorship, which is the simplest and most
typical business structure. This is an unincorporated company, owned and operated by one
person, with no distinction between the company and the owner. Business owner is entitled to all
income and are responsible for all debts, losses and liabilities arising from their business activities.
A sole proprietorship is a type of business owned and operated by a single person in which the
owner and business organizations have no legal distinction.

2.2 Organizational Structure

OWNER / GENERAL
MANAGER

LAUNDRY
CASHIER ATTENDANT
2.3 Duties and Responsibilities

a) Owners/General Manager – An owner/general manager is

responsible for managing the
company, formulating strategies,
and overseeing marketing initiatives,
while general managers create and
maintain budgets, formulate policies,
and oversee operations

b) Cashier – Managing transactions with

customers using cash registers –
scanning goods and ensuring ricing
is accurate. Collecting payments
whether in cash or credit.

c) Laundry Attendant – Sorting, washing, drying, pressing,

and folding clothing and other
textile items, assisting customers
and performing minor sewing
duties as needed.

2.4 Qualifications

The WashDali Laundromat is soon to hire workers on work referrals from trusted
individuals. Qualified applicants will submit the necessary requirements to the managers. Aspiring
candidates must meet the following qualifications to be considered for the jobs.

Cashier

 Male or Female (20-30 years)

 High school graduate. Undergraduate is welcome
 Experience working as a retail cashier or similar sales role
 Honest
 Good math skills and familiarity with electronic equipment
 Customer satisfaction-oriented
 Laundry Attendant

 Female (19-35 years old)

 High school diploma or equivalent
 Familiarity with cleaning detergents, laundering equipment, and handling fabrics
 Honest and responsible
 Customer satisfaction-oriented and good communication skills

2.5 Number of Employees

Table 1.1

Employees Number of Employees

Cashier 2
Laundry Attendant 2
Total 4
2.6 Salaries and Wages

Table 1.2

Position of Daily Monthly Annually

Employees
Cashier 368 9,568 114,816
Laundry Attendant 368 9,568 114,816
2.7 Contribution

Table 1.3

SSS
EMPLOYEES Month Year
EE ER EE ER
Cashier 215.28 454.48 2,583.3 5,453.76
6
Laundry Attendant 215.28 454.48 2,583.3 5,453.76
6
Table 1.4

Philhealth
EMPLOYEES Month Year
EE ER EE ER
Cashier 215.28 454.48 2,583.3 2,583.36
 6
Laundry Attendant 215.28 454.48 2,583.3 2,583.36
6

Table 1.5

PAG-IBIG
EMPLOYEES Month Year
EE ER EE ER
Cashier 143.52 143.52 1,722.2 1,722.24
4
Laundry Attendant 143.52 143.52 1,722.2 1,722.24
4

2.8 Company Policy

For Employees

 Appropriate clothing code inside the workplace

 Prohibit unnecessary use of mobile phones during work hours
 Smoking, drinking alcohol, and gambling are strictly prohibited in the workplace
 Acceptable behaviour and social norms in the workplace
 Work positively. Customers must be treated well
 Obey and follow company policy

2.9 Definition of Terms

Washdali

Laundromat
 CHAPTER III

METHODOLOGY

This chapter present the various procedures and strategies in identifying sources for
needed information on the analysis and evaluation of the laundry shop. Thus, this part of the study
specifies the Method of Research, Research Design, Respondents, Research Locale, Data
Gathering Instrument, and Data Gathering Procedure.

Method of Research

The research will be utilizing survey methods that the organization used to gather data. In
this methodology, the researcher can personally ask the possible consumers about their
challenges in doing their laundry course. why do they engage on going to various laundry shops
just to do their laundry course. Through this, the researcher may determine the reasons on how do
the organization must perform their jobs. The organization may also determine on how to goals
and objectives they must set to create a good quality service that is convenient for all to meet the
customer’s satisfaction.

Research Design

This research was conducted in order to determine the feasibility of establishing a WashDali
Laundromat in Barangay Lagao, General Santos City. The descriptive research methodology was
used where the proponents survey randomly selected individuals for needs assessment purposes.

This study focused mainly in analyzing for evaluation purpose together with the major
industry participant to gain information on operating similar type of business.

Respondents

The study has two sets of respondents. The first set was composed of the major industry
players in Barangay Lagao, General Santos City. These are Washtag Laundry Services,
Bubblepop Laundry Shop, and LaVahh Laundromat. The industry players were chosen as the
main respondent group of this study since they were the ones who have knowledge, experience,
and expertise in the operation of Laundry Service.
 The second set of respondents was made up of one hundred (100) randomly selected
individuals. Simple random sampling technique was utilised in which the researchers randomly
select 100 individuals from population. These 100 individuals were surveyed as part of
requirements assessment to provide proponents with insight into the feasibility of the market for
the suggested business venture.

Research Locale

The researchers will conduct a study in General Santos City province of South Cotabato.
Located at Corner Arradaza and Capareda Street, Barangay Lagao General Santos City. Popular
for being the country's premier producer of tuna and being the hometown of lawmaker and eight-
division world boxing champion Manny Pacquiao. Capareda Street, Lagao, General Santos City
Avenue 9500 General Santos. SM Gensan Trade Center (155m), Hospital - 794m. Socsargen
County Hospital Leodegario Arradaza Street. General Santos is a highly urbanized city located at
the southern portion of South Cotabato.

Data Gathering Instrument

The researchers will be using two sets of ready-made and comprehensive survey
questionnaires, one set of questionnaires for each of the respondents. The questionnaires for the
same industry were compose of questions relating to preference and expectations towards a new
idea to the propose business activity. The respondents are asking to indicate their response by
writing check mark to the box that corresponds to their response. The researcher uses this method
of data gathering for its known to have less bias. It promotes open minded options that were
provided to accommodate open minded options related to our study. It also encourages the
respondents to be more cooperative due to the fact that is much more comfortable to responds.

Data Gathering Procedure

The researchers will request a letter to General Santos Foundation College Inc. to allow
them to conduct a face-to-face interview with the respondents and randomly selected individuals
using a survey questionnaire. The researcher constructed a questionnaire checklist validated by
the professor of the subject then the checklist was distributed. Through a survey, the researcher
gathers data on Barangay Lagao. The researcher explains to the respondents the importance of
their response to the study. In order for the respondents to fully understand the questions on the
questionnaire, the researcher clarifies some terms to the respondents so that the respondents can
answer the questionnaire with full knowledge and honesty.
 For the secondary data such as related literature, the researcher searched the internet for
published articles relating to the WashDali Laundromat business that did not require them to write
the author for permission to publish their study. Instead, the researcher properly cites all the
sources of data and information. After data gathering the researcher tabulated the responses in
the survey questionnaires and using the basic statistical tools frequently distribution and
percentage, described and analyzed the relevance of the responses of the respondents to the
feasibility study.