FCG Understanding Your Bill Industrial Customers

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THIS IS NOT A BILL
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THIS IS NOT A BILL

DO NOT PAY
THIS IS NOT A BILL DO NOT PAY
SAMPLE BILL
Understanding your bill

1. Customer’s mailing address: Location where your bill is mailed. » Distribution: Charge to deliver natural gas to your location.
2. General account information » ECCR (Energy Conservation Cost Recovery Charge):
a. Billing date: Date your bill was issued. Cost of programs designed to reduce electric demand
b. Account number: You have a new account number that is and consumption.
a unique identiﬁer for the customer at this address. Refer b. PGA (purchased gas adjustment): The cost of natural gas
to this number if you contact Florida City Gas about purchased by FCG on behalf of its customers and passed
your account. through at actual cost. Includes administrative costs and the
c. Next reading date: Date next meter reading is scheduled weighted average cost of gas (WACOG).
to take place. A meter reading is a measurement of the c. SAFE Charge: A PSC-approved program that improves safety
consumption taken from the meter at a specific service address. and reliability by retiring existing rear easement steel
d. Invoice number: This is a unique identifier for the residential utilities and replacing these with new advanced
current statement. plastic utilities relocated to the front public right of way.
e. Billing type: Determines how the bill is calculated for this account. d. Taxes and charges: Taxes and fees may vary by area, with
3. Charges amounts established by local governing bodies. Florida
a. Previous account balance: The sum of previous unpaid charges. City Gas collects these costs for distribution to the appropriate
b. Current charges: Amount due for most recent month of service. entities and does not profit from them. The amount is made
c. Total account balance: This is for services already used up of the following charges: Franchise charge: Fee on a
during the billing period plus any outstanding service customer’s natural gas bill that is collected by Florida City
charges, deposits or late payment fees incurred. Gas and provided to the appropriate local municipality or
4. Average daily usage: Year-to-year comparison that illustrates county government. Gross receipts tax: A tax on a customer’s
the amount of natural gas used in therms. Please note this natural gas bill that is paid to the State of Florida. Utility
information will be available starting with the September 2020 tax: A tax imposed by a municipality or county government
invoice. on the sale of natural gas. Surtax: A surtax that is charged by
5. Service address: Location where natural gas service is many Florida counties. Sales tax: Tax levied by the State of
being provided. Florida on the purchase of natural gas.
a. Charges: e. Total current charges: A sum of all of the items
» Basic energy charge: A monthly charge that covers the outlined above.
basic fixed costs of providing you with natural gas service.
» Energy charges: Billing components, aside from the cost of
gas, associated with providing safe and reliable service.
» CRA (competitive rate adjustment): Rates and charges set
on an individual customer basis via a special contract.
(not applicable to all customers)
THIS IS NOT A BILL
DO NOT PAY
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THIS IS NOT A BILL
DO NOT PAY
THIS IS NOT A BILL DO NOT PAY
SAMPLE BILL
Understanding your bill

6. Customer service phone number if you have billing
inquiries: You can complete many important tasks online
at FloridaCityGas.com or you can call us.
7. Bill messages: Important information for the benefit
our customers.
8. Please pay amount by: This is when payment for all
charges is due. (21 days after invoice date)
9. Billing period and meter reading:
a. Meter number: Unique identifier associated with
your natural gas bill.
b. Type of reading: Describes whether an actual or
estimated meter read was taken.
c. Billing period: The service days included in this bill.
Note that the number of days in a billing period may
fluctuate due to weekends, holidays, or changes in
the date we read your meter.
d. Therms billed: A unit of heat measurement equal to
100,000 BTU. We calculate your bill based on how
many therms of gas were used. BTU is the factor
used to convert one hundred cubic feet of natural gas
to therms.
More information about your bill is described on the

image to your right, which is a sample of the back
of your bill.
104574

FCG Understanding Your Bill Industrial Customers

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THIS IS NOT A BILL

THIS IS NOT A BILL DO NOT PAY

Understanding your bill

THIS IS NOT A BILL DO NOT PAY

Understanding your bill

More information about your bill is described on the

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