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    Nruiz 6 Ethical Communities Worksheet

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    1) The document describes a situation at Cactus Credit Union where the Process Analysis team has been assigned to explore Robotic Process Automation (RPA) to streamline manual processes. However, the team lacks experience with RPA. 2) As a banking institution, Cactus Credit Union places high importance on ethics and compliance. However, growth has increased workloads and the potential for errors in manual processes. The organization believes RPA can help address this issue. 3) For an alternative approach, the document recommends applying the "Family" ethical community. This would involve discussing the large RPA initiative across multiple teams to gain diverse perspectives before implementation. It would also promote open communication of concerns.

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    Nruiz 6 Ethical Communities Worksheet

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    1) The document describes a situation at Cactus Credit Union where the Process Analysis team has been assigned to explore Robotic Process Automation (RPA) to streamline manual processes. However, the team lacks experience with RPA. 2) As a banking institution, Cactus Credit Union places high importance on ethics and compliance. However, growth has increased workloads and the potential for errors in manual processes. The organization believes RPA can help address this issue. 3) For an alternative approach, the document recommends applying the "Family" ethical community. This would involve discussing the large RPA initiative across multiple teams to gain diverse perspectives before implementation. It would also promote open communication of concerns.

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    1) The document describes a situation at Cactus Credit Union where the Process Analysis team has been assigned to explore Robotic Process Automation (RPA) to streamline manual processes. However, the team lacks experience with RPA. 2) As a banking institution, Cactus Credit Union places high importance on ethics and compliance. However, growth has increased workloads and the potential for errors in manual processes. The organization believes RPA can help address this issue. 3) For an alternative approach, the document recommends applying the "Family" ethical community. This would involve discussing the large RPA initiative across multiple teams to gain diverse perspectives before implementation. It would also promote open communication of concerns.

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    23 views4 pages

    Nruiz 6 Ethical Communities Worksheet

    Uploaded by

    api-701085431
    1) The document describes a situation at Cactus Credit Union where the Process Analysis team has been assigned to explore Robotic Process Automation (RPA) to streamline manual processes. However, the team lacks experience with RPA. 2) As a banking institution, Cactus Credit Union places high importance on ethics and compliance. However, growth has increased workloads and the potential for errors in manual processes. The organization believes RPA can help address this issue. 3) For an alternative approach, the document recommends applying the "Family" ethical community. This would involve discussing the large RPA initiative across multiple teams to gain diverse perspectives before implementation. It would also promote open communication of concerns.

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    OGL 481 Pro-Seminar I:

    PCA-Ethical Communities Worksheet


    Worksheet Objectives:
    1. Describe the four ethical communities
    2. Apply the ethical communities to your personal case situation

    Complete the following making sure to support your ideas and cite from the textbook and other
    course materials per APA guidelines. After the peer review, you have a chance to update this and
    format for your Electronic Portfolio due in Module 6.

    1) Briefly restate your situation from Module 1 and your role.

    Cactus Credit Union, located in Arizona, is the largest credit union in the state. As a Process

    Analyst, my team and I have been assigned to explore the benefits of Robotic Process

    Automation (RPA). This technology helps to streamline and automate repetitive processes that

    are typically done manually. However, this assignment is challenging for us because we lack

    experience with RPA. To achieve the desired results, our team needed to identify an RPA vendor

    who could help us identify candidate processes for automation. After having gained the

    necessary knowledge, it was important to quickly automate the process.

    2) Describe how the ethics of the organization influenced the situation.

    As the banking industry deals with people's finances, many of its processes are subjected to

    government regulations. It goes without saying that maintaining ethical standards is a

    fundamental part of this industry's identity. To ensure compliance, millions are spent each year

    on creating training programs, running audit departments, and retaining employees with

    exceptional skills.

    1
    The organization considers ethics to be a crucial aspect of its policies, procedures, and

    outputs. However, with growth and an increase in customers, the quality of the work might be

    affected. Assigning too much work to one individual can lead to more errors, especially when

    dealing with manual processes. As a result, they believe RPA will make a great impact on the

    organization.

    3) Recommend how you would apply one of the ethical communities for an alternative

    course of action regarding your case.

    For this scenario, I would apply the Family ethical community to find an alternative approach

    to RPA. People feel a sense of unity through human exchanges that form the soul of a

    community (Bolman & Deal, 2021). Although the organization recognizes the problem it is

    facing, its approach is non-sensical. Such a large initiative should be discussed through several

    areas of the organization. All leaders should be given the opportunity to raise their concerns so

    they are properly addressed in the solution.

    It would be beneficial to involve multiple teams to provide diverse perspectives on the

    implementation and effects of RPA. Additionally, organizational leaders should be open and

    transparent about why they choose not to hire consultants to guide their current teams through

    this significant change. The program's delay is commonly attributed to budget constraints.

    Nevertheless, unsuccessful RPA implementation risks are well-known.

    4) Reflect on what you would do or not do differently given what you have learned about

    ethics.

    After gaining a better understanding of ethics and its impact on organizations, I believe it is

    necessary to address my concerns on this matter. Communication has been an issue around this

    2
    topic because everyone is new to the technology. Although I may not have the authority to make

    final decisions regarding the project plan, I can bring attention to my observations to other

    leaders. Furthermore, I will provide my recommendations for a successful implementation.

    3
    Reference

    Bolman, L. G., & Deal, T. E. (2021). Reframing organizations: Artistry, choice, and leadership

    (7th ed.). San Francisco, CA: Jossey-Bass

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