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Linux Clustering - Building and Maintaining Linux Clusters

This document provides a summary of the book "Linux Clustering: Building and Maintaining Linux Clusters" by Charles Bookman. The book provides guidance on building Linux clusters from the ground up, including best practices for installation, configuration, high availability, load balancing, alternative file systems, and disaster recovery. It covers topics from data center infrastructure to distributed applications and aims to help administrators of all experience levels successfully build and maintain a Linux cluster.

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api-3722217
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© Attribution Non-Commercial (BY-NC)
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0% found this document useful (0 votes)
241 views

Linux Clustering - Building and Maintaining Linux Clusters

This document provides a summary of the book "Linux Clustering: Building and Maintaining Linux Clusters" by Charles Bookman. The book provides guidance on building Linux clusters from the ground up, including best practices for installation, configuration, high availability, load balancing, alternative file systems, and disaster recovery. It covers topics from data center infrastructure to distributed applications and aims to help administrators of all experience levels successfully build and maintain a Linux cluster.

Uploaded by

api-3722217
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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