Parkview Superspeciality Hospital

PARKVIEW SUPERSPECIALITY HOSPITAL
PROJECT SUBMITTED BY- NANDINI PAUL

EMINENT COLLEGE OF MANAGEMENT AND
TECHNOLOGY
Project Report of Hospital Training
A project on HR (Human Resource) department of Parkview
Super speciality Hospital
Project Report submitted in partial fulfillment of
The requirement for the Degree of
BBA (Hospital Management)
Under
MAULANA ABUL KALAM AZAD UNIVERSITY OF

TECHNOLOGY, WEST BENGAL
Submitted By
NANDINI PAUL
REGISTRATION NO: 014566 OF 2019-20
Roll-17303319047
UNDER THE GUIDENCE OF - Mrs. Sayantika Banerjee (HOD) e.Inire
Hospital Management
EMINENT COLLEGE OG MANAGEMENT AND TECHNOLOGY

MOSHPUKUR BARBARIA P.O. JAGANNATHPUR
KOLKATA, BARASAT, KOLKATA, WEST BENGAL 700126
TO WHOM IT MAY CONCERN
My name is NANDINI PAUL, a student of Hospital Management
(3rd Year) from KEI, have done major project on "SPECIALIZED
DEPARTMENT (I P D)".My training duration is from 26th July
2021 to 30th September 2021 at Parkview Super Specialty Hospital.
………………………………………………………..
(Signature of my guide & Department HOD)

CONTENTS
 DECLARATION
 ACKNOWLEDGEMENT
 EXECUTIVE SUMMARY
 . HOSPITAL PROFILE
 CENTRE OF EXCELENCE
 VARIOUS DEPARTMENTS
 HOSPITAL BACKGROUND
 FACILITIES
 NUMBER OF BEDS IN HOSPITAL
 DEPARTMENT WORKED IN
 DETAILS OF MY TOPIC
 . CONCLUSION
 BIBLIOGRAPHY
DECLARATION
I do hereby declare that this project work entitled "Human Resource

Department" at PARKVIEW SUPER SPECIALITY HOSTIPAL for 2
months (27th July to 30th September) submitted by me in practical
fulfillment for the requirement of Bachelor Degree in Hospital
Management & Science with the collaboration of Maulana Abul
Kalam Azad University of Technology (MAKAUT) is the result of my
original & independent research work carried out under the
supervision & guidance from KEI.
I further declare this project work or any part of these has not been
submitted by me anywhere for the award of any degree or other
similar title before.
Place: Kolkata
Date: September, 2023 Signature of the Student

ACKNOWLEDGEMENT
As a student of healthcare management, I would like to express my
sincere gratitude and appreciation to Dr. V.K Bhartia (Director), Mr.
Sujoy Mitra (General Manager), Dr. Abhishek Bhartia, Dr. Shilpa
Bhartia, Dr. Arindam Chanda (CEO), Mrs. Amrita Chowdhury (Human
Resource), and Mr. Pintu Rana (Human Resource) for providing me
with the opportunity to work in this esteemed hospital. Without
their support, it would have been impossible to carry out this
project. I would also like to extend my thanks to Mrs. Sayantika
Banerjee (HOD) and Ms. Mili Saha for selecting me to undergo my
training at Parkview Super Specialty Hospital.
I am particularly grateful for their guidance, support, and valuable

suggestions, which have greatly contributed to the successful
completion of this project.
I would like to take this opportunity to express my heartfelt thanks to

our project coordinator and other staff members who served as
internal guides for their continuous supervision, timely
recommendations, and encouragement throughout the duration of
this project.
Lastly, I would like to express my gratitude to my family, friends, co-

trainees, and other staff members of Parkview Super Specialty
Hospital for their well wishes and cooperation.
EXECUTIVE SUMMARY
Human resource management refers to the practices and policies needed to

carry out the personnel aspects of management. These include:
 Analyzing jobs:
 Selecting best people;
 Planning manpower needs and recruiting competent people;
 Appraising performance and potential on ongoing basis; Socializing, training and developing
people;
 Managing compensation;
 Communicating;
 Building employee commitment and so on so forth.
A commitment HRM bundle includes diverse practices such as training, sharing information,
employment security, performance based compensation, employee participation, and ensuring
employees' well-being (Chang, 2005). If every manager is good at managing HR along within his or
her own functional area he or she er own functional can avoid:
 Hiring the wrong person for the right job.
 Experiencing high employee turn over.
 Finding people not contributing their best.
 Poor time management.
 . Having company taken to court because of discriminatory practices.
 Having dissatisfied employees who always think about their salaries and perceive them to be
unfair and inequitable relative to others in the organizations.
 Failure to provide job related training which will eventually undermine the department's
effectiveness.
 Indulging in favoritism and nepotism at the cost of organizational effectiveness.

OBJECTIVE OF THE STUDY
 To know the structure of the organization.
 To study the role of each department.
 To implement the management principle in the practical field.
 To know the satisfaction level of the patient regarding the hospital.
SCOPE OF THE STUDY

We are asked to pursue the live projects to enhance our learning by applying theoretical concepts to
industry situations under the guidance of experienced faculty to ensure focus and implementation. It
helps to combine the concepts learnt in classroom with the real life situations.
DATA COLLECTION
 Primary Data: The role of few departments and organizational

structure are taken from the Parkview Super Specialty Hospital.
 Secondary Data: The company profile, sector analysis is

takenfrom various websites.
 ADDRESS:
HB 36-A/4-36/A, 5/1, 1st
Cross Rd, HB Block, Sector III,
Bidhannagar, Kolkata, West Bengal
700106
 EMAIL:
info@parkviewhospital.in
• CONTACT NO:
033 4059 1111
EMERGENCY CONTACT: +91 76040

22150

Parkview Superspeciality Hospital

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PARKVIEW SUPERSPECIALITY HOSPITAL

PROJECT SUBMITTED BY- NANDINI PAUL

MAULANA ABUL KALAM AZAD UNIVERSITY OF

EMINENT COLLEGE OG MANAGEMENT AND TECHNOLOGY

(Signature of my guide & Department HOD)

 NUMBER OF BEDS IN HOSPITAL

I do hereby declare that this project work entitled "Human Resource

Date: September, 2023 Signature of the Student

I am particularly grateful for their guidance, support, and valuable

I would like to take this opportunity to express my heartfelt thanks to

Lastly, I would like to express my gratitude to my family, friends, co-

Human resource management refers to the practices and policies needed to

 Selecting best people;

 Planning manpower needs and recruiting competent people;

 Building employee commitment and so on so forth.

 Hiring the wrong person for the right job.

 Experiencing high employee turn over.

 Finding people not contributing their best.

 Poor time management.

 . Having company taken to court because of discriminatory practices.

 Indulging in favoritism and nepotism at the cost of organizational effectiveness.

SCOPE OF THE STUDY

 Primary Data: The role of few departments and organizational

 Secondary Data: The company profile, sector analysis is

EMERGENCY CONTACT: +91 76040

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