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CIE QUESTION PAPER – SCHEME OF EVALUATION PG

ಗ್ಲ ೋಬಲ್ ಅಕಾಡೆಮಿ ಆಫ್ ಟೆಕಾಾ ಲಜಿ, ಬೆಂಗಳೂರು


Global Academy of Technology , Bengaluru
Department of Management Studies & RC (Batch 2022-24) II IA Test
Date 06/10/2023 Semester II USN
Subject Name Technology for Business Subject Code 22MBAC24
Note
Time: 90 Mins. 1. Answer any 2 full questions from Q. No. 1 to 3. Max. Marks: 50
2. Q. No. 4 is compulsory

Note: Answer any two full questions from Section ‘A’ and Section ‘B’ is Compulsory

Main Marks RBT


Sub-Que Question
Ques Level
Part A
What are the 3 basic types of softwares and brief it.
System software to provide core functions such as operating systems, disk
management, utilities, hardware management and other operational
necessities.
Programming software to give programmers tools such as text editors,
A) compilers, linkers, debuggers and other tools to create code. 3 1
Application software (applications or apps) to help users perform tasks.
Office productivity suites, data management software, media players and
security programs are examples. Applications also refers to web and
mobile applications like those used to shop on Amazon.com, socialize
with Facebook or post pictures to Instagram.
Describe about software program management and its impact on business
Project management software is a digital platform/tool that businesses or
individuals use to plan projects, allocate and track project resources,
schedule project timelines and tasks, assign tasks, track progress, capture
and implement knowledge and ideas, and collaborate with team members
for project completion. It further helps companies stay organized via
1. document storage, search and organizational features. – Forbes

B) 7 2

Critically evaluate various software development methodologies


1. Agile
2. Iterative
C) 10 5
3. DevOps
4. Waterfall
5. Spiral
6. Rapid application development
7. Dynamic systems development method
8. Prototype
9. Extreme programming
10. Feature-driven development
11. Joint application development
12. Rational Unified Process
Mention any 3 benefits of ERP System and write short note.

A) 3 1

Explain: System Evaluation, Maintenance, and Applications


System evaluation and maintenance are crucial aspects of managing any
software or hardware system, including applications. These processes
ensure that a system remains efficient, secure, and up-to-date, delivering
the intended functionality and value to users
System Evaluation includes Performance Assessment, User Feedback,
2. B) 7 4
Security Assessment, Compliance and Regulations, Scalability.
Maintenance includes, Bug Fixing, Software Updates, Feature
Enhancements, Database Maintenance, Security Updates, Documentation,
Monitoring and Alerts, Testing and Quality Assurance.
Application Lifecycle Management includes, Version Control, Release
Management, Change Control, Backup and Disaster Recovery.
Summarize the applications of ERP with its modules.

C) 10 2

What is SLDC?
The software development lifecycle (SDLC) is the cost-effective and
3. A) 3 1
time-efficient process that development teams use to design and build
high-quality software. The goal of SDLC is to minimize project risks
through forward planning so that software meets customer expectations
during production and beyond. This methodology outlines a series of
steps that divide the software development process into tasks you can
assign, complete, and measure.
Write a detailed note on key components of CRM
Marketing automation
Sales force automation
Contact center automation
Geolocation technology, or location-based services
Workflow automation
B) 7 4
Lead management
Human resource management (HRM)
Analytics
Artificial intelligence
Project management
Integration with other software
Evaluate Software Business Characteristics Model with examples

C) 10 4

Part B
Case Study: XYZ Corporation's Cybersecurity Challenge
Questions:
A. Establish an incident response plan, including incident detection, 5 4
containment, eradication, and recovery procedures. Ensure clear
4.
roles and responsibilities for incident response team members.
B. Benefits may include reduced financial losses due to breaches, 5 4
protection of customer trust, avoidance of regulatory fines, and a
stronger competitive position.

Faculty Member HOD

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