MODEL FT7000XP

“FULL FUNCTION ATM”

USER MANUAL
VERSION 2.0
TDN 07102-00070B 07/2008

CORPORATE H EADQUARTERS:
522 E. Railroad Street
Long Beach, MS 39560
Phone: (228) 868-1317
Fax: (228) 868-0437

COPYRIGHT NOTICE
© 2007-2008 Delaware Capital Formation, Inc. All Rights Reserved. Triton Systems of Delaware, Inc. is an
operating company of Dover Electronics, Inc., a subsidiary of Dover Corporation (NYSE-DOV). DOVER,
the DOVER logo and the Dover family of marks and TRITON, the TRITON logo and the Triton family of
marks are registered trademarks of Delaware Capital Formation, Inc., a wholly owned subsidiary of Dover
Corporation.
 M ODEL FT7000XP U SER MANUAL

NOTICES
© 2007-2008 Delaware Capital Formation, Inc. All Rights Reserved.

ALL RIGHTS RESERVED

This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or
transmitted by any means or in any form, without prior consent in writing from Triton Systems of Delaware,
Inc.

The information in this publication has been carefully checked and is believed to be accurate. However,
Triton Systems of Delaware, Inc. assumes no responsibility for any inaccuracies, errors, or omissions that
may be contained in this document. In no event will Triton Systems of Delaware, Inc. be liable for direct,
indirect, special, incidental, or consequential damages resulting from any defect or omission in this manual,
even if advised of the possibility of such damages.

In the interest of continued product development, Triton Systems of Delaware, Inc. reserves the right to make
improvements in its documentation and the products it describes at any time, without notice or obligation.

TRADEMARK ACKNOWLEDGEMENTS

Microsoft Windows is a registered trademark of Microsoft Corporation in the United States and/or other
countries. Triton Connect and Prism are trademarks of Triton Systems of Delaware, Inc. Back-UPS is a
registered trademark of American Power Conversion Corporation. Intel is a registered trademark of Intel
Corporation. Lexar and the Lexar logo are trademarks of Lexar Media, Inc. NCR is a registered trademark of
NCR Corporation in the United States and other countries. Diebold is a trademark of Diebold, Incorporated.

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CONTENTS
SECTION 1 - INTRODUCTION ..................................................................................... 1
WHAT’S IN THIS MANUAL ................................................................................................................... 2
PC-BASED MODELS ............................................................................................................................ 2
CLASS OF SERVICE (BUSINESS HOURS-VS-LEVEL1) .................................................................................. 2
OPERATING SYSTEM ............................................................................................................................ 2
PLATFORM AND INTERNET .................................................................................................................... 3
FEATURE HIGHLIGHTS .......................................................................................................................... 4
STANDARD FEATURES .......................................................................................................................... 5
ACCESS AND TRANSACTION SECURITY .................................................................................................. 5
MULTIMEDIA INTERFACE (AUDIO/VIDEO) .............................................................................................. 6
STORAGE OF FILES .............................................................................................................................. 6
VOICE-ENABLED TRANSACTIONS .......................................................................................................... 6
COMMUNICATIONS ............................................................................................................................... 6
ELECTRONIC JOURNAL ......................................................................................................................... 7
TERMINAL SETTLEMENT ....................................................................................................................... 7
MULTI-LANGUAGE SUPPORT ................................................................................................................ 7
MESSAGES ......................................................................................................................................... 7
TRANSACTION AND ACCOUNT TYPE CONFIGURATION ............................................................................. 7
REAR SERVICE PANEL .......................................................................................................................... 7
OPERATING SPECIFICATIONS / WEIGHTS ................................................................................................ 8

SECTION 2 - BASIC OPERATION ................................................................................ 9

INTRODUCTION .................................................................................................................................... 10
CONTROL PANEL LAYOUT ........................................................................................................................... 10-11
KEYPAD OPERATION ........................................................................................................................... 11
SCREEN FUNCTION KEYS ..................................................................................................................... 12
REAR SERVICE PANEL .......................................................................................................................... 12
REAR ACCESS SERVICE DOORS ............................................................................................................. 13
FRONT ACCESS CONTROL PANEL .......................................................................................................... 13
MENU-BASED OPERATION .................................................................................................................... 14
VOICE-ENABLED TRANSACTIONS .......................................................................................................... 15

SECTION 3 - REPLENISHING CASSETTES ..................................................................... 17

INTRODUCTION .................................................................................................................................... 18
DISPENSING MECHANISM(S) ................................................................................................................. 18
NOTE CONDITION ................................................................................................................................ 19
REPLENISHING CASSETTE(S) - F510 .................................................................................................... 20
REMOVING NOTE CASSETTE ................................................................................................................. 20
OPENING NOTE CASSETTE .................................................................................................................... 20
LOADING/INSTALLING NOTE CASSETTE .................................................................................................. 21

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CONTENTS
REPLENISHING CASSETTE(S) - NMD-100 ............................................................................................ 23
REMOVING NOTE CASSETTE ................................................................................................................. 23
OPENING NOTE CASSETTE .................................................................................................................... 24
LOADING NOTE CASSETTE .................................................................................................................... 24
INSTALLING NOTE CASSETTE ................................................................................................................ 26
REMOVING THE REJECT CASSETTE ......................................................................................................... 26
OPENING THE REJECT CASSETTE ........................................................................................................... 27
INSTALLING THE REJECT CASSETTE ........................................................................................................ 27
VERIFY OPERATION ............................................................................................................................ 28

SECTION 4 - GENERAL MAINTENANCE ........................................................................ 29

INTRODUCTION .................................................................................................................................... 30
REPLENISHING RECEIPT PAPER ............................................................................................................ 30
LOADING ENVELOPES (EDU) ............................................................................................................... 33
REPLACING RIBBON CARTRIDGE (EDU) ................................................................................................ 34
REPLENISHING PAPER (JOURNAL PRINTER) ............................................................................................ 35
LOADING INK CARTRIDGE (JOURNAL PRINTER) ...................................................................................... 37
CLEANING THE ENCLOSURE ................................................................................................................. 39
CLEANING THE DISPLAY ...................................................................................................................... 39
CARD READER CLEANING .................................................................................................................... 39
RECEIPT PAPER SPECIFICATIONS ........................................................................................................... 40

SECTION 5 - MANAGEMENT FUNCTIONS .................................................................... 41

INTRODUCTION .................................................................................................................................... 42
WHAT IS PRISM 912-EMULATION ........................................................................................................... 42
XP PRISM SOFTWARE ARCHITECTURE .................................................................................................... 44
DISPLAY POWER-UP SEQUENCE ........................................................................................................... 45
ACCESSING THE MANAGEMENT FUNCTIONS MENU ................................................................................ 45
SWITCHING SCREENS ........................................................................................................................... 47
FUNCTION AVAILABILITY ..................................................................................................................... 48
MANAGEMENT REPORTS ...................................................................................................................... 49
TERMINAL SETTLEMENT FUNCTIONS ..................................................................................... 50
TERMINAL SETTLEMENT FUNCTIONS (MAIN MENU) ............................................................................... 51
VIEW / CLEAR ATM SETTLEMENT TOTALS ............................................................................................ 52
OVERVIEW .......................................................................................................................................... 53
CONFIGURE REAR SETTLEMENT ............................................................................................................ 53
REPLENISH CASSETTE(S) ...................................................................................................................... 56

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CONTENTS
DIAGNOSTICS ....................................................................................................................... 57
DIAGNOSTIC FUNCTIONS (MAIN MENU) ................................................................................................ 59
CASH DISPENSER ................................................................................................................................ 60
CASH DISPENSER STATUS ................................................................................................................... 61
PURGE ............................................................................................................................................. 62
TEST DISPENSE ................................................................................................................................. 63
FORCE UNLOCK CASSETTE ................................................................................................................. 64
INJECT NEW CASSETTE ID .................................................................................................................. 65
UNLOCK / LOCK ALL CASSETTES ........................................................................................................ 66
SHUTTER TEST (DISPENSER) ............................................................................................................... 67
CARD READER .................................................................................................................................... 68
CARD READER STATUS ....................................................................................................................... 69
SCAN CARD ...................................................................................................................................... 70
TRACK 3 READ / WRITE .................................................................................................................... 71
RESET .............................................................................................................................................. 71
PRINTER ............................................................................................................................................. 72
DEVICE STATUS ................................................................................................................................. 73
PRINT TEST DATA .............................................................................................................................. 74
RESET .............................................................................................................................................. 74
KEYPAD ............................................................................................................................................. 75
KEYPAD DEVICE STATUS .................................................................................................................... 76
TEST KEYPAD ................................................................................................................................... 77
CLEAR TAMPER ................................................................................................................................ 78
RESET .............................................................................................................................................. 78
GENERAL I/O DIAGNOSTICS ................................................................................................................. 79
LED INDICATORS ............................................................................................................................... 79
HEADPHONE TEST ............................................................................................................................. 80
SAFE DOOR TEST .............................................................................................................................. 80
CABINET DOOR TEST .......................................................................................................................... 81
PRINTER POSITION TEST ..................................................................................................................... 81
PREVIEW SAMPLE VOICE .................................................................................................................... 81
ENVELOPE DEPOSITORY ....................................................................................................................... 82
ENVELOPE DEPOSITORY STATUS .......................................................................................................... 83
ENVELOPE ACCEPT TEST .................................................................................................................... 84
ENVELOPE RETURN TEST ................................................................................................................... 85
ENVELOPE DISPENSE AND RETRACT TEST ............................................................................................ 86
ENVELOPE LENGTH TEST ................................................................................................................... 87
SHUTTER TEST (ENVELOPE DEPOSITORY) ............................................................................................. 88
RESET .............................................................................................................................................. 88

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CONTENTS
ELECTRONIC JOURNAL ....................................................................................................................... 89
ELECTRONIC JOURNAL FUNCTIONS (MAIN MENU) ................................................................................. 90
EXPORT UNAUDITED RECORDS .............................................................................................................. 91
DISPLAY LAST X RECORDS ................................................................................................................... 92
JOURNAL STATISTICS ............................................................................................................................ 93
JOURNAL SETTINGS ............................................................................................................................. 94
AUTO EXPORT ................................................................................................................................... 94
AUTO DELETE .................................................................................................................................. 95
DELETE INTERVAL (DAYS) .................................................................................................................. 95
DELETE RECORDS OLDER THAN (DAYS) ............................................................................................. 95
SAVE SETTINGS / EXIT ........................................................................................................................ 95
PASSWORD MAINTENANCE ................................................................................................................. 96
PASSWORD MAINTENANCE FUNCTIONS (MAIN MENU) ........................................................................... 97
CHANGE USER PASSWORD ................................................................................................................... 98
CHANGE USER NAME .......................................................................................................................... 99
MODIFY USER ACCESS ........................................................................................................................ 100
ADD USER ......................................................................................................................................... 103
REMOVE USER .................................................................................................................................... 104
TERMINAL USERS ................................................................................................................................ 105
USER ACCESS REPORT ......................................................................................................................... 106
CHANGE USERS PASSWORD ................................................................................................................. 107
SYSTEM PARAMETERS ........................................................................................................................ 108
SYSTEM PARAMETERS FUNCTIONS (MAIN MENU) .................................................................................. 109
GENERAL SETTINGS ............................................................................................................................. 110
TIME ZONE / DATA / TIME ................................................................................................................. 110
SELECT SCREEN FILE .......................................................................................................................... 110
SHUTDOWN / RESTART TERMINAL ......................................................................................................... 111
PERFORM SOFTWARE UPDATES ............................................................................................................. 112
PERFORM WINDOWS UPDATES ............................................................................................................. 113
TERMINAL CONFIGURATION ............................................................................................................... 114
TERMINAL CONFIGURATION FUNCTIONS (MAIN MENU) ............................................................................117-118
GENERAL PARAMETERS ....................................................................................................................... 119
TERMINAL NUMBER .......................................................................................................................... 119
SEND CABINET ALARM STATUS ........................................................................................................... 119
SELECT CABINET ALARM STATUS CODE ............................................................................................... 119
SEND SAFE DOOR ALARM STATUS ...................................................................................................... 119
ENTER / EXIT MAINTENANCE STATUS OPTIONS ..................................................................................... 119
SET ZERO PANLN TO 1F .................................................................................................................. 120
RESTRICT WINDOWS ACCESS STATUS ................................................................................................... 120
SAVE GENERAL PARAMETERS / EXIT .................................................................................................... 120
COUPONS ........................................................................................................................................... 121
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CONTENTS
STATE SETTINGS .................................................................................................................................. 122
USE OVERLAY SCREEN FOR AMOUNT ENTRY ........................................................................................ 122
USE ENTER KEY TO TERMINATE AMOUNT ENTRY ................................................................................. 122
MAP ENTER KEY FOR AMOUNT ENTRY ............................................................................................... 122
USE ENTER KEY TO TERMINATE INPUT INFORMATION ............................................................................ 122
MAP ENTER KEY FOR INPUT INFORMATION .......................................................................................... 122
SAVE SETTINGS / EXIT ........................................................................................................................ 122
CASH DISPENSER SETUP ...................................................................................................................... 123
GENERAL SETTINGS ............................................................................................................................. 124
REPORT ERROR STATUS AS LOGICAL .................................................................................................... 124
TRAP STATUS THRESHOLD (CONSECUTIVE SHUTTER ERRORS) ................................................................. 124
AUTOMATIC CASH RETRACT ............................................................................................................... 124
REPORT DISPENSER COMPLETION STATUS ............................................................................................ 125
NUMBER OF HOPPERS ........................................................................................................................ 125
SELECT PARTIAL DISPENSE STATUS ..................................................................................................... 125
SAVE SETTINGS / EXIT ........................................................................................................................ 125
912 HOST LOGICAL CASSETTE MAPPING ............................................................................................... 126
CONFIGURE CASSETTES ........................................................................................................................ 128
CURRENCY CODE .............................................................................................................................. 129
CURRENCY VALUE ............................................................................................................................ 129
CURRENCY VARIANT .......................................................................................................................... 129
SAVE CASSETTE SETTINGS .................................................................................................................. 129
CONFIGURE CURRENCIES ..................................................................................................................... 130
ADD/EDIT CURRENCIES ..................................................................................................................... 131
CURRENCY CODE .............................................................................................................................. 131
CURRENCY VALUE ............................................................................................................................. 132
CURRENCY VARIANT ........................................................................................................................... 132
CONTINUE TO CONFIGURE MEDIA DIMENSIONS ..................................................................................... 132
LIST CURRENCIES ................................................................................................................................ 134
INITIALIZE SECURITY MODULE ............................................................................................................. 135
SCREEN SETUP ................................................................................................................................... 136
GEOMETRY (ROW, COLUMN) .............................................................................................................. 136
SAVE SETTINGS / EXIT ........................................................................................................................ 136
AUDIO SETUP ..................................................................................................................................... 137
GENERAL SETTINGS ........................................................................................................................... 138
IMPORT - REPEAT KEY SPEECH DATA / ORIENTATION MESSAGE ............................................................ 139
PREVIEW - REPEAT KEY SPEECH / ORIENTATION MESSAGE / SAMPLE VOICE .......................................... 140
PRINTER SETUP ................................................................................................................................... 141
GENERAL SETTINGS ............................................................................................................................. 142
USE BLACK MARK PAPER ................................................................................................................. 142
CONFIGURE - RECEIPT PRINT FORM / COUPON PRINT FORM .................................................................... 143
TEST - RECEIPT FORM SETTINGS / COUPON FORM SETTINGS .................................................................... 144
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CONTENTS
COMMUNICATION ................................................................................................................................ 145
GENERAL SETTINGS ............................................................................................................................. 146
MAC-ING ........................................................................................................................................ 146
ETHERNET SETTINGS ............................................................................................................................ 147
USE DHCP TO OBTAIN TERMINAL IP ADDRESS ..................................................................................... 147
TERMINAL IP ADDRESS ..................................................................................................................... 149
SUBNET MASK .................................................................................................................................. 149
DEFAULT GATEWAY ADDRESS ............................................................................................................. 149
USE DHCP SERVER TO OBTAIN DNS SERVER ADDRESS .......................................................................... 149
PRIMARY / ALTERNATE DNS SERVER .................................................................................................. 149
PRIMARY WINS SERVER .................................................................................................................... 150
HOST COMMUNICATION PROTOCOL SETTINGS ......................................................................................... 151
TCP/IP PROTOCOL SETTINGS ............................................................................................................. 151
SNA SETTINGS ................................................................................................................................... 153
EICON CARD SETTINGS ........................................................................................................................ 155
ENVELOPE DEPOSITORY SETUP ............................................................................................................ 156
ENVELOPE SUPPLY UNIT .................................................................................................................... 156
MAX NUMBER OF CONSECUTIVE DISPENSES ......................................................................................... 156
SAVE PARAMETERS / EXIT ................................................................................................................... 156
KEY MANAGEMENT ............................................................................................................................ 157
KEY MANAGEMENT FUNCTIONS (MAIN MENU) .................................................................................... 158
ENTER A KEY ..................................................................................................................................... 159
ENTER B KEY ..................................................................................................................................... 161
CHANGE PASSWORD FOR USER 1 / USER 2 ............................................................................................ 162
TERMINAL STATUS ............................................................................................................................. 163
TERMINAL STATUS FUNCTIONS (MAIN MENU) ....................................................................................... 164
DISPLAY CONFIGURATION SUMMARY .................................................................................................... 165
SAVE PARAMETERS TO EXTERNAL STORAGE ........................................................................................... 166
RESTORE PARAMETERS FROM EXTERNAL STORAGE ................................................................................. 167
EXPORT TRACE FILES .......................................................................................................................... 168
DISPLAY INSTALLED SOFTWARE SUMMARY ............................................................................................ 169
OPTIONAL APPLICATIONS ......................................................................................... 171
XP SOFTWARE ARCHITECTURE (WITHOUT PRISM) ............................................................................... 172
(VENDOR DEPENDENT MODE)
VENDOR DEPENDENT MODE (VDM) MAIN MENU ................................................................................ 173
JOURNAL PRINTER ............................................................................................................................... 174
DEVICE STATUS ................................................................................................................................... 175
PRINT TEST DATA ................................................................................................................................ 176
RESET ................................................................................................................................................ 176
XP SOFTWARE ARCHITECTURE (WITHOUT PRISM) - 3RD PARTY APPLICATION ....................................... 177
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CONTENTS
SECTION 6 - ERROR CODES (WOSA / TERMINAL) ................................................... 179
INTRODUCTION .................................................................................................................................... 180
NMD ERROR CODES ........................................................................................................................... 181
CARD READER ERROR CODES .............................................................................................................. 184
RECEIPT PRINTER ERROR CODES ........................................................................................................... 185

APPENDIX A - SOFTWARE LICENSE AGREEMENT / COMPLIANCE / EMISSIONS STATEMENT A-1

SOFTWARE LICENSE AGREEMENT .......................................................................................................... A-2
COMPLIANCE / EMISSION STATEMENTS ................................................................................................... A-4

APPENDIX B - WARRANTY STATEMENT ........................................................................ B-1

APPENDIX C - ELECTRONIC LOCK ............................................................................ C-1

ENTERING THE COMBINATION ............................................................................................................... C-2
CHANGING THE COMBINATION .............................................................................................................. C-2
LOCKOUT FEATURE ............................................................................................................................. C-2
PROGRAMMABLE FEATURES ................................................................................................................. C-3
ADD USER ....................................................................................................................................... C-3
DISABLE USER .................................................................................................................................. C-3
REINSTATE USER ................................................................................................................................ C-4
REMOVE USER .................................................................................................................................. C-4
DUAL CODE OPERATION .................................................................................................................... C-4
SILENT SIGNAL ALARM ..................................................................................................................... C-4
TIME DELAY ..................................................................................................................................... C-5
TIME DELAY OVERRIDE ..................................................................................................................... C-5
BATTERY LOW WARNING .................................................................................................................... C-5
CHANGING THE BATTERY ..................................................................................................................... C-6

APPENDIX D - GLOSSARY OF TERMS ........................................................................ D-1

Release Notes

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INTRODUCTION

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WHAT’S IN THIS MANUAL

This manual describes the operating features of the FT7000XP ATM. The setup and operating procedures
given in this manual are generally applicable to any FT7000XP PC-based ATM. If your ATM does not have
the ability to perform some of the features described in this manual, it may be your processor does not
support those features.

PC-BASED MODELS
The PC-based units consist of Models RL5000XP, FT5000XP, and FT7000XP operating on Microsoft® Win-
dows® XP application. Furthermore, Triton’s Prism™ ATM software provides banks with a simple HTML
interface. This revolutionary configuration offers vendors independence through XFS and makes possible
a long list of revenue generating value-added services.
The FT7000XP is a rear-access machine meaning access to the dispensing unit is at the rear (inside facility).
The FT7000XP units (Business Hours and Level 1) are equipped with a Fujitsu F510 multi-cassette dispenser
mechanism capable of dispensing currency and non-currency items (stamps, coupons, etc) from up to four
(4) cassettes, configurable. An optional NMD-100 multi-cassette dispenser will be offered in the Level 1
cabinet only.

CLASS OF SERVICE (BUSINESS HOURS-VS-LEVEL 1)

The standard FT7000XP cabinet is a UL291 certified Level 1 vault providing additional security and the
ability to store currency during non-business hours. An optional UL291 Business Hours (2 door) cabinet
is also available. The Business Hours cabinet means that the currency should be removed from the
dispenser and stored in a safe location when the business is closed to the public.

OPERATING SYSTEM
The PC-based platform uses Intel® Socket 478 processor - Celeron D (standard) and Pentium IV (optional)
and Microsoft® Windows® XP operating system, a robust technological design that provides increased
stability and improved speed while maintaining reliability and low cost of ownership. When outfitted with
Triton’s Prism™ open platform software, the FT7000XP is fully compliant with optional emulation support
assuring seamless integration into your current network. Emulation support is also available for both
Diebold 912 and NCR NDC+.
Triton’s Prism software provides financial institutions with a simple HTML interface for customized screen
content. As a result, you can cost effectively develop new Web services and deploy them easily across
your entire network.

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 I NTRODUCTION
PLATFORM AND INTERNET

The world wide web has created new opportunities for delivering financial services. By taking advantage of
advances in processors, software standards, and customer requests for ever-increasing sophistication,
Triton has set the standard in ATM features and performance with the FT7000XP ATM that feature Win-
dows based ATM applications and Internet compatibility. The Windows-based application is standard on
the FT7000XP. By building the ATM application software to run under the Windows XP operating system,
Triton offers truly open-ended, object oriented, software and hardware architecture from which to develop
and deliver new features and functions.
These new open-ended solutions can take advantage of advances in telecommunications and, at the same
time, tap into the vast opportunities of the Internet and Web-based applications. In addition, financial
institutions can conceivably run commercially available software on an ATM. A financial institution can
also connect its ATMs to their central server where they may select which bank services to deliver to
selectively located ATMs. In addition, they may tie into their central data warehouse to deliver targeted
marketing messages and personalized service directly to their consumers at the ATM.
The software architecture preserves current legacy systems while providing a bridge to new technology
advantages. With this approach, Triton protects your investment in current and future ATMs.
In addition, because transactions can be performed from a centralized database, the bank can consolidate
alternative delivery of banking services and, at the same time, realize economies of scale by developing
applications which offer a consistent look and feel whether accessed at an ATM or on a home computer.

The FT7000XP has a large 15" color display with graphics and easy-to-read text. An optional voice
guidance unit can play messages from a library of pre-recorded messages to help consumers use the ATM.
A financial institution can offer consumers a choice of languages for consumer displays and voice guid-
ance messages.
For maximum security, the ATMs operate on line under the control of a host computer or central controller.
The communication interface supports the TCP/IP and SNA/SDLC communication protocols. The host
controls the transaction sequences through configuration control parameters and screen libraries loaded
into the ATM before normal operation begins. Typically, the host downloads the parameters and libraries
to the ATM over communication lines in a series of messages. The Configuration toolset can be used to
develop configuration data and screen libraries on a personal computer and create files to load into the
ATM.

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FEATURE HIGHLIGHTS

! Walk-up or drive-up models for through-the-wall installation.

! Two to four cassette friction fed multi-denomination dispensing mechanisms (Fujitsu F510 or NMD-
100). Delivers banknotes and other value media such as tickets, stamps, phone cards, and vouchers.
Bulk presentation with shutter and retract capability.

! 15.1" (384 mm) enlarged XGA color LCD (1024-by-768) display is ideal for branding and cross-promoting
other financial services and products. Vandal resistant glass (standard), privacy filter and sunlight
readable (optional).

! 10.4" (264 mm) Rear Service Panel (RSP) LCD with SVGA (800 x 600) color display and keyboard/mouse.
Allows access to Management functions for security and ease of cassette loading and diagnostics.

! Encrypting Pin Pad (EPP) Triple DES/PCI/Visa® compliant. Metal keypad (standard) with integral
heating (optional).

! Camera port with optional 1/3" LCD color camera - 420 line resolution, low light capability - NTSC or
PAL output.

! Optional envelope depository unit (with/without presenter) and envelope supply unit.
! Interior cabinet user lighting.
! Graphics-capable 80 mm thermal receipt printer with presenter. Prints on either black-mark or regular
paper. Holds (max) 10" roll. Optional journal printer for saving journal records using traditional method
of printed copy of the electronic journal.

! High capacity electronic journal stores transaction information for viewing, printout, or analysis.
! Dip-style card reader (standard); optional dip EMV smart card reader, EMV motorized card reader
(Track 1, 2, 3 read), or EMV motorized card reader / encoder (Track 1, 2, 3 read, Track 3 write).

! Americans with Disabilities Act (ADA) compliant (when installed according to the manufacturer’s
guidelines) with audio transactions for the visually-impaired.
! UL291 Level 1 Safe or optional UL291 Business Hours cabinet.
! Two (2) electronic locks and one (1) mechanical dial/key lock available.
! TCP/IP (Ethernet) communications (standard); optional SNA / SDLC lease line.
! Multi-lingual capabilities.
! Potential advertising revenue; decals and signage, couponing, and display graphics.
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FT7000 (walk-up model)

STANDARD FEATURES

Standard features of the FT7000XP ATM are summarized in the following paragraphs.

ACCESS AND TRANSACTION SECURITY

Password-Controlled Access.
Access to the ATM’s Management Functions is protected by a password-based access scheme. The ATM
provides a “Master” password level of access and a flexible system of “User-level” passwords. The master
password provides full access to the ATM’s Management Functions, while User-level passwords provide
access to a subset of those functions, as determined by the holder of the master password.

Encrypting PIN Pad (EPP)

An Encrypting PIN Pad (EPP) is an encryption system that offers additional protection for the customer PIN
during entry at the ATM keypad. The EPP is compliant with all international encryption standards, Triple
DES, and Visa® requirements.

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MULTIMEDIA INTERFACE (AUDIO/VIDEO)
The ATM’s XGA color display can display text and graphical content in a wide range of colors, providing
an interesting and dynamic experience to the customer. In addition, graphics can be printed on receipts.
Supported multimedia features include: Receipt Graphics and Audio Output.

Receipt Printer Graphics

The thermal printer is capable of printing high resolution graphics when driven by appropriate software.
Like ad screen graphics, receipt graphics are usually downloaded to the terminal via the host processor.
Audio Output
The integrated speakers enhance the media experience by offering audio output of voice and/or music
content.

STORAGE OF FILES
The ATM can store management reports, such as the results of close operations or diagnostic tests.
Graphics files are stored and retrieved from the internal hard disk. You may also save reports to an external
memory device.

VOICE-ENABLED TRANSACTIONS
The ATM is capable of providing voice feedback to sight-impaired users, when configured and enabled. By
plugging a set of headphones into the integrated headphone jack, users can receive spoken assistance as
they perform a transaction.

COMMUNICATIONS
The FT7000XP supports communication with the transaction processor using a variety of communications
technologies. These include TCP/IP (standard) and SNA/SDLC lease line (optional).

TCP/IP (Ethernet)
This method is used in applications where a central Local Area Network, or LAN, is used to connect multiple
ATMs to a central server. The ATM can be treated as either a client or server on the network, while the host
provides the interface to a transaction processing system.

SNA/SDLC
Systems Network Architecture/Synchronous Data Link Control (SNA/SDLC) is IBM’s version of bit-oriented
protocol. SDLC is the link level protocol and SNA provides the intelligence for the connection. SNA and
SDLC use a series of commands to control the flow of data through the network

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ELECTRONIC JOURNAL
The ATM stores transaction records, status, and other activity data in a journal record that is stored in the
ATM’s PC hard drive. The number of journal entries that can be stored is only limited by how much memory
is available on the hard drive.
This information can be retrieved at a later date. When needed, just the information desired can be recalled
and a printout of those records can be made. Journal entries may be viewed, printed, saved, and archived to
the terminal hard drive or to an external memory device.

TERMINAL SETTLEMENT
A suite of close functions are provided to facilitate daily balancing of the ATM’s internal record of transac-
tion activity with the processor’s transaction records.

MULTI-LANGUAGE SUPPORT
The ATM has a screen language option. At the option of the financial institution, allows the terminal user
to select a preferred language (such as Spanish or French) to conduct a transaction (host .

MESSAGES
These are informational messages that give important information to the customer before, during, and after
a transaction. At the option of the financial institution, messages can be locally customized to meet local
requirements. They include greeting and exit messages, terminal owner and surcharge owner identification,
marketing messages, and news tickers.
TRANSACTION AND ACCOUNT TYPE CONFIGURATION
This feature (at the option of the financial institution) selects the types of transactions (transfers or balance
inquiries) or accounts (e.g. savings or credit card) that will be presented to the customer. This feature does
not affect the availability of checking account withdrawal transactions, which are always presented.

REAR SERVICE PANEL (RSP)

The RSP provides convenient user-access to most Management functions from inside the facility. It also
provides easy access to the dispensing mechanism, envelope depository unit, loading receipt paper, and
terminal shutdown.

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OPERATING SPECIFICATIONS / WEIGHT

Ope rating Spe cifications

(Vault/Electronics )
10 to 40 (C); 50 to 10 (F)
Temperature
(External)
- 35 to 50 (C); - 30 to 122 (F)

20% to 80%
Relative Humidity
non- condensing

Power Consumption 4.0- 6.0A @ 115VAC at 60Hz

(Max) 2.0- 4.0A @ 230VAC at 50Hz

We ight
(with 4 cas s e tte me chanis m)

Business Hours 1000 lbs (454 kilos)

Level 1 1710 lbs (777 kilos)

8
 SECTION 2
BASIC OPERATION

9
 M ODEL FT7000XP U SER M ANUAL

INTRODUCTION

This section describes the basic operation of the terminal. The following topics are covered:
1. CONTROL PANEL LAYOUT. Describes the layout of the terminal’s control panel.
2. KEYPAD OPERATION. Describes the use of the alphanumeric keypads.
3. SCREEN FUNCTION KEYS. Describes the use of the screen keys.
4. REAR SERVICE PANEL. Provides easy access to Management function and diagnostics from inside
facility.
5. Rear Access Panels. Describes location of assemblies that may require daily interaction.
6. Front Control Panel. Easy access to customer interface components; ease of servicing.
7. MENU-BASED OPERATION. Provides a general overview of the terminal display interface.
8. ACCESSING MANAGEMENT FUNCTIONS. Describes the password entry procedure that must be followed
in order to access the Management Functions area.
9. VOICE-ENABLED TRANSACTIONS. Provides voice feedback via an integrated output jack, enabling sight-
impaired users to plug in a set of headphones and receive spoken instructions to assist them in using
the ATM.

CONTROL PANEL LAYOUT

The user interface of the terminal consists of:

! XGA COLOR DISPLAY (15.1 ") ! DISPENSER SHUTTER

! PRINTER RECEIPT CHUTE ! HEADPHONE JACK (VISUALLY IMPAIRED)
! DIP CARD READER AND OPTIONAL MOTORIZED ! 24 KEYS ON THREE KEYPADS (MENU AND MAIN
CARD READER KEYPADS)

! ENVELOPE DEPOSITORY UNIT (OPTIONAL)

10
 B ASIC O PERATION

Camera
window
Function keys

Receipt chute

Color display
Motorized
card reader
(optional)
Dispenser
shutter
Envelope
Dip card depository
Headphone reader
jack

Main keypad

Figure 2-1. Control panel layout.

KEYPAD OPERATION
The main keypad consists of ten (10) alphanumeric keys, two (2) arrow keys and four (4) large control keys,
all located in a sixteen (16) key group beneath the LCD display. The keypad has integral raised Braille
symbols to conform to the requirements of the Americans with Disabilities Act.

CTRL key

Figure 2-2. Alphanumeric keypad.

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 M ODEL FT7000XP U SER M ANUAL

SCREEN FUNCTION KEYS

Refer to Figure 2-3. The eight (8) keys, four (4) on each side of the LCD, are called screen function keys.
They are used in the selection of screen options that can appear along the right and left side of the display.
These keys are designated F1 through F8. A screen function key is only active when a corresponding
function or menu option is present next to that key.

F1 F5
F2 F6
F3 F7
F4 F8

Figure 2-3. Screen function keys.

REAR SERVICE PANEL

The Rear Service Panel (RSP) houses a 10.4" (264mm) SVGA color display with 800 x 600 resolution and a
slide-out keyboard with mouse pad. This provides convenient user-access to most Management functions
from inside the facility. The display pivots up when used or may lay flat allowing access to the terminal
power supply, computer, and Uninterrupted Power Supply (UPS) assemblies..

Figure 2-4. Rear service panel (Display / keyboard).

12
 B ASIC O PERATION

REAR ACCESS SERVICE DOORS

The FT7000XP allows rear-access (inside facility) to most assemblies that may require daily attendance.
Replenishing currency cassettes, loading receipt paper/deposit envelopes and shutting power down to the
terminal are a few of the convenient task that can be performed.

Figure 2-5. Rear access doors.

FRONT ACCESS CONTROL PANEL

The front control panel (outside facility) provides

access to major electronic controlling devices (LCD,
keypad, shutter assembly). The release handle (lo-
cated in rear access area) allows service technician
to open and rotate control panel for ease of mainte-
nance.

Figure 2-6. Front control panel.

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 M ODEL FT7000XP U SER M ANUAL

MENU-BASED OPERATION

The terminal operates as a menu driven system. Messages and menu options presented on the LCD display
screen guide the user’s actions. The desired menu option is selected by pressing one of the screen keys
located to the left and right of the display. For the purpose of security, many screens timeout after a preset
time interval. The timeout length may vary depending on the function being performed.

When a screen timeout occurs, a screen is presented which asks the user if more time is needed. If the user
chooses NO, the Customer Welcome screen will be presented. If YES is chosen, the user is returned to the
function that was active prior to the timeout. If the user does not make a selection within an additional 30-
second countdown period the terminal will automatically go to the Customer Welcome screen.
Shortly after the unit is turned on, the top menu will be displayed. An example top menu is shown in Figure
2-7. From the top menu, you can either:

" Activate the terminal to perform customer transactions by pressing the key next to Customer Transaction.

" Enter the terminal system management area by pressing the key next to Management Functions.

If you do not select a menu choice within 30 seconds the terminal will automatically default to the Customer
Welcome screen (a benefit of this feature is that in the event of a power interruption the terminal will
automatically begin accepting customer transactions shortly after power is restored).

Figure 2-7. Top menu.

14
 B ASIC O PERATION

VOICE-ENABLED TRANSACTIONS

The terminal provides voice feedback via an integrated output jack, enabling sight-impaired users to plug
in a set of headphones and receive spoken instructions to assist them in using the ATM. Figure 2-8,
headphone jack location, shows the location of the headphone jack on the FT7000XP.

Figure 2-8. Headphone jack location.

Raised symbols helps a user locate the headphone jack. The ATM will automatically detect when a head-
phone has been plugged into the jack, and will immediately switch into voice mode. Initially, a brief spoken
tutorial will orientate the customer to the ATM control panel interface. Once the customer begins a transac-
tion, spoken prompts will provide feedback and guide the customer through the successful accomplish-
ment of the transaction.

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 M ODEL FT7000XP U SER M ANUAL

THIS PAGE INTENTIONALLY LEFT BLANK

16
 Fujitsu 510

SECTION 3
REPLENISHING CASSETTES

NMD-100

17
 M ODEL FT7000 XP U SER M ANUAL

INTRODUCTION

The purpose of this section of the manual is to describe the procedures for: (1) removing and replacing note
cassettes, (2) loading cassettes, and (3) removing and replacing the reject notes (as applicable). Information
concerning note handling and quality issues are explained where appropriate.

DISPENSING MECHANISMS

The FT7000XP ATM uses a Fujitsu® F510 friction-fed dispensing mechanism to store and deliver notes and
other media to the customer. This dispenser is standard in Business Hours and Level 1 units. An optional
NMD-100 is available in Level 1 units only. The mechanisms are located in the lower-right area of the
security container of the unit. It holds multiple cassettes and has an integrated reject bin.
FUJITSU F510: The note capacity for the Fujitsu cassettes is approximately 2250 (used). The maximum
number of notes that can be dispensed during a single transaction is forty (50). The dispenser holds
multiple cassettes (max 4) and has an integrated reject area.
NMD-100: The note capacity for the NMD-100 cassettes is approximately 2750 (used). The maximum
number of notes that can be dispensed during a single transaction is fifty (50). The dispenser holds multiple
cassettes (max 4) and has a dedicated reject cassette.
The dispensing mechanism delivers the appropriate number of notes from the note cassettes to fulfill the
customer’s withdrawal request. The purpose of the reject area/cassette is to accept and hold notes that
have been transferred from the note cassettes but not dispensed. Some situations that could cause the
mechanism to reject notes are:
! Multiple notes stuck together
! Note width too short or long
! Notes skewed in feed path
! Notes too close together in feed path
! Notes not claimed by customer
The mechanism(s) is able to reject single notes or bundles. A bundle reject occurs when more than one note
is rejected at the same time.
FUJITSU 510: The reject area is located in the first (1st) cassette (top). The reject compartment can hold
approximately 150 notes.
NMD-100: The reject cassette has two (2) compartments within the cassette. The top compartment can
hold 250 bundle notes; the lower compartment can hold up to 100 single-note rejects.

**CAUTION**
DO NOT RECYCLE REJECTED NOTES INTO A CASSETTE!
Doing so could cause more rejects and/or currency jams.

18
 REPLENISHING CASSETTES

NOTE CONDITION
The number of rejects can be directly influenced by the technique used to load the cassettes and the quality
of the currency. Notes loaded into the mechanism cassettes must be in “fit” condition if a high level of
performance (low reject and failure rate) is expected from the unit. “Fit” notes are defined as those that do
not possess any of the defects listed here:
USED NOTE DEFECTS
! Adhesive or “sticky” substances on the surface of the paper.
! Tears extending more than 1/2” from the edge of the currency.
! Tears, holes, or missing sections in the body of the currency.
! Tape on the surface of the currency used for repairing, patching or any other purpose.
! Staples, pins, or any other foreign body attached to the notes.
! Corner folds of a size greater than 1/2” on either axis.
! Two or more notes joined by any means.
! Excessively crumpled or crinkled.

PREPARING NOTES
Use the following procedures to prepare notes before inserting them into a note cassette.
PREPARING USED NOTES
! Remove the band around each bundle of notes.
! Remove foreign objects (e.g. pins, paper clips, crumbs,
etc.).
! Remove torn or very worn notes.

! Straighten any folded notes.

Figure 3-1. Removing Figure 3-2. Removing
band. torn/worn notes.

NEW OR UNCIRCULATED NOTES

Remove the band around each bundle of notes. Separate the notes from each other by:
! Striking the bundle hard against the edge of a table or similar object.
! Flipping through each bundle of notes in both directions at each end.
! Using a note counter.

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 M ODEL FT7000 XP U SER M ANUAL

REPLENISHING CASSETTE(S) - F510

To perform a cash replenishment, enter Management Functions > Terminal Settlement Functions > Re-
plenish Cassette(s). Follow the prompts to replenish cassette(s).

REMOVING NOTE CASSETTE:

1. Open the electronic lock on the security container door to gain access to the dispensing mechanism.

2. To remove the selected note cassette, grasp the cassette handle and push the green release button .
Pull the cassette out slightly. Place one hand underneath to support the cassette as you slide it
completely out of the unit.

Release button

Figure 3-3. Release button.

Figure 3-4. Pull note cassette.

OPENING NOTE CASSETTE:
1. Place the cassette on a table or other flat surface. Open the cassette by sliding the green latch lever to
the right and lifting the lid.

Lid latch

Figure 3-5. Latch lever.

Figure 3-6. Open cassette.

20
 REPLENISHING CASSETTES
2. Flip the lid back fully. Hold the green knob and pull the pressure plate to the rear (toward the handle).
Release the knob and ensure the plate is caught.

Figure 3-7. Move pressure plate to rear. Figure 3-8. Plate latched to rear.

LOADING / INSTALLING NOTE CASSETTE:

1. Remove any rejected notes from the reject area. Note: Only the TOP cassette accepts rejects.
! Before loading the cassette with currency:
The shape of some notes may be affected by conditions of storage or bundling, preventing them from
forming neat even piles. If not corrected, such conditions may cause notes to be rejected by the
dispensing mechanism. To compensate for the most common conditions of slanting or cupped note
piles, follow the directions given here. Notes with no apparent shape problems are referred to as
“common” notes.
• Slanting pile
To avoid dispensing problems caused by a “slanting” pile, put the notes in neat bundles of no more than ½
to ¾ inches in thickness. Turn every other bundle around to minimize slanting of the pile.

• Cupped bundle
To avoid dispensing problems caused by cupped bundles, turn all the bundles with the cupped side
towards the dispense opening.

• Common notes
Place the prepared bundles in the cassette.

21
 M ODEL FT7000 XP U SER M ANUAL
2. Align the notes and load them in the cassette. Level the note pile. Compress the note pile slightly by
hand. Single notes must not protrude from the bundle.
3. Move the pusher plate against the notes with just enough pressure to hold the notes in the correct
position.

Figure 3-9. Align/level note pile. Figure 3-10. Move pressure plate against notes.

4. Fold the cassette lid down to its locked position. Insert the cassette back into the mechanism. Ensure
the cassette is pushed all the way back in the cassette channel.

* IMPORTANT *
BEFORE INSERTING CASSETTES IN THE FEED CHAN-
NELS, ENSURE THE OPEN/CLOSE TAB (LOCATED IN
EACH CHANNEL) IS IN THE “CLOSE” POSITION. THE
TAB SHOULD BE IN THE POSITION SHOWN BELOW. IF
NOT, BILL FEED ERRORS WILL OCCUR!

Figure 3-11. Insert cassette back fully

into dispenser. Figure 3-12. Open / Closed tabs.

22
 REPLENISHING CASSETTES

REPLENISHING CASSETTE(S) - NMD-100

To perform a cash replenishment, enter Management Functions > Terminal Settlement Functions > Re-
plenish Cassette(s). Follow the prompts to replenish cassette(s).

REMOVING NOTE CASSETTE:

1. Open the lower right rear cabinet door (2-door) or lower cabinet door (1-door).
2. To remove the selected note cassette, grasp the cassette handle with one hand while holding the
mechanism in place with the other hand (Figures 3-13 and 3-14). Pull the cassette out slightly. Place one
hand underneath to support the cassette as you slide it completely out of the unit.

Figure 3-13. Cassette removal.

Figure 3-12. Cassette removal.

3. Continue to support the bottom of the cassette to

keep it level as you place it on a table or other flat
surface. If the cassette has a loading arm, fold it
down, which will raise the rear of the cassette and
allow gravity to help keep the notes neatly stacked
during the loading process (Figure 3-15).

Figure 3-15. Note cassette.

23
 M ODEL FT7000 XP U SER M ANUAL
OPENING NOTE CASSETTES:
1. Insert the key into the cassette lock (Figure 3-16). To unlock the cassette, apply inward pressure on the
key while turning it clockwise to the stop position (approximately a quarter-turn). Open the cassette by
simultaneously pressing the release button and lifting the lid. Flip the lid back fully, allowing it to rest
on the table or other flat surface (Figure 3-17).

Figure 3-16. Key inserted. Figure 3-17. Release button.

2. Move the pusher plate to the rear of the cassette

(toward the handle). Ensure the pusher plate is
fully back. It should stay in this position (Figure 3-
18).

Figure 3-18. Open lid and move pusher plate back.

LOADING NOTE CASSETTES:

1. Load the cassette with currency. The shape of some notes may be affected by conditions of storage or
bundling, preventing them from forming neat even piles. If not corrected, such conditions may cause
notes to be rejected by the dispensing mechanism. To compensate for the most common conditions of
slanting or cupped note piles, follow the directions given here. Notes with no apparent shape problems
are referred to as “common” notes.

24
 REPLENISHING CASSETTES
• Slanting pile • Cupped bundle
To avoid dispensing problems caused by a “slant- To avoid dispensing problems caused by cupped
ing” pile, put the notes in neat bundles of no more bundles, turn all the bundles with the cupped side
than ½ to ¾ inches in thickness. Turn every other towards the dispense opening.
bundle around to minimize slanting of the pile.
• Common notes
Place the prepared bundles in the cassette.

2. Level the note pile. Compress the note pile slightly by hand. Single notes must not protrude from the
bundle (Figure 3-19).

3. Move the pusher plate against the notes with just enough pressure to hold the notes in the correct
position when closing the lid and inserting the cassette into the mechanism (Figure 3-20).

Figure 3-19. Leveling note pile. Figure 3-20. Moving pusher plate against notes.

4. Move the white plastic levers (Pawls) on the pusher plate to their fully extended position. This will
allow the pusher plate to retract and release pressure from the note stack when an unlock command
is sent to the dispenser (Figure 3-21).

Figure 3-21. “Pawls” extended.

5. Close the cassette lid. Fold the lid down to its locked position. The release button should “pop” out,
allowing the lid to mate cleanly with the body of the cassette. You may need to “tap” the lid firmly along
the front edge to achieve this. Turn the key counterclockwise to lock the cassette.

25
 M ODEL FT7000 XP U SER M ANUAL

INSTALLING NOTE CASSETTE:

Using the reverse of the steps used to remove the note cassette from the mechanism, slide the note cassette
into its slot in the mechanism. Keep the cassette level as you load it, and make sure the cassette is fully
inserted. Once all cassettes have been filled and reinserted, they are ready to be <Locked> into position
following the Replenish Cassette(s) function prompts.

* NOTE *
Before locking cassettes, it is recommended to check the Reject Cassette for
any rejected notes. The procedures for the reject cassette are described next.

REMOVING THE REJECT CASSETTE:

*IMPORTANT*
If you remove the reject cassette with power applied, the terminal
will sense this and automatically reset the rejected note count to
ZERO. Therefore, to ensure an accurate rejected note count NEVER
REMOVE THE REJECT VAULT WITH POWER APPLIED WITH-
OUT CHECKING FOR AND REMOVING ANY REJECTED NOTES!

1. Ensure cassettes are <Unlocked>. To remove the reject cassette, (top channel) grasp the cassette
handle with one hand while holding the mechanism in place with the other hand. Pull the cassette out
slightly. Place one hand underneath to support the cassette as you slide it completely out of the unit.
Place it on a level surface (Figures 3-22 and 3-23).

Figure 3-22. Removing the reject vault. Figure 3-23. Reject vault ready to open.

26
 REPLENISHING CASSETTES

OPENING THE REJECT CASSETTE:

1. Insert the key into the cassette lock. To unlock the cassette, apply inward pressure on the key while
turning it clockwise to the stop position (approximately a quarter-turn). Open the cassette by simulta-
neously pressing the release button and lifting the lid. Flip the lid back fully (Figures 3-24 and 3-25).

Figure 3-24. Key inserted. Figure 3-25. Opening lid.

2. The reject cassette is now open for collecting any rejected bundle notes. These will be present in the
folding tray. After retrieving any rejected bundle notes, lift the folding tray and check underneath for
any rejected single notes (Figures 3-26 and 3-27).

3. After removing any rejected notes, close the lid. Fold the lid down to its locked position. The release
button should “pop” out, allowing the lid to mate cleanly with the body of the cassette. Turn the key
counterclockwise to lock the cassette.

Figure 3-26. Bundle reject tray. Figure 3-27. Single reject compartment.

INSTALLING THE REJECT CASSETTE:

Using the reverse of the steps taken to remove the reject cassette, slide the cassette back into its slot in the
mechanism. Make sure the cassette is fully inserted. Following the Replenish Cassette(s) function prompts,
<Lock> all cassettes.

27
 M ODEL FT7000 XP U SER M ANUAL

VERIFY OPERATION
1. NMD-100 only. Verify the cassettes are <Locked> in the dispenser.

2. In Management Functions, select DIAGNOSTICS, then CASH DISPENSER.

3. Select the TEST DISPENSE option. Enter # of notes to be dispensed (1-5) from the individual cassettes
that are installed (“A”, “B”, “C”,or “D”). Select PERFORM TEST. The Test Dispense operation will start.

Figure 3-28. Enter # of notes.

4. The Test Dispense command instructs the dispenser to dispense, minimum, one note from each
installed and operational cassette into the reject cassette. This test exercises the dispenser without
sending notes to the exit.

5. After completion of the Test Dispense, the following prompt is displayed (Figure 3-29).

Figure 3-29. Test dispense prompt.

28
 Receipt Printer

SECTION 4
GENERAL MAINTENANCE

Envelope Depository Unit

29
 M ODEL FT7000XP U SER M ANUAL

INTRODUCTION
This section of the manual covers general preventive and corrective maintenance procedures appropriate
for user personnel. The following areas are covered:
1. REPLENISHING RECEIPT PRINTER. Describes how to replace a spent receipt paper roll.

2. LOADING ENVELOPES / REPLACING RIBBON CARTRIDGE IN ENVELOPE DEPOSITORY. Describes how to load
envelopes and replace ribbon cartridge in the envelope depository unit.

3. REPLENISHING PAPER (JOURNAL PRINTER). Describes how to replace the spent journal paper roll.

4. LOADING INK CARTRIDGE (JOURNAL PRINTER). Describes how to load the printer ink cartridge.

5. CLEANING THE ENCLOSURE. The proper way to clean the ATM housing and displays..

6. CARD READER CLEANING. The recommended card reader cleaning technique.

7. RECEIPT PAPER SPECIFICATIONS.

REPLENISHING RECEIPT PAPER

NOTE: This operation must be completed with power applied to the ATM.

1. Open the top left rear cabinet door.

2. Pull up on the tray locking pin and extend printer tray fully. If paper remains on the roll, cut the paper
between the roll and the input to the printer with a pair of scissors.

Figure 4-1. Printer tray extended. Figure 4-2. Cut paper roll.

30
 GENERAL MAINTENANCE
3. Push the FEED button up (located on Printer controller module) to advance the paper remaining in the
feed path.
4. Remove the existing paper roll and/or empty spindle (as appropriate) from the paper support bracket.

Paper Insertion Guide

Figure 4-4. Paper/spindle removed.

Reset Reverse
Feed

Figure 4-3. Printer controller module.

** CAUTION **
Do not pull the paper backward through the Figure 4-5. Paper roll/spindle.
printer. This may leave paper fragments that
can cause paper jams.

5. Unwind about 18 inches from the end of the new

roll of paper. Using scissors, cut off the excess.
Make sure all the paper that has glue on it is
removed from the end of the roll.
6. Install the new paper roll on the spindle. Place
the paper roll (w/spindle) on the paper support
bracket by sliding ends of spindle into the
bracket.
NOTE: THE PAPER FEEDS FROM THE
BOTTOM OF THE ROLL! Figure 4-6. Printer controller module.

31
 M ODEL FT7000XP U SER M ANUAL
7. Refer to the paper insertion guide located in Figure 4-3. Pass the end of the paper roll over the
tension roller and insert into the take-up slot. The printer will automatically grab the paper.

Figure 4-7. Insert end of paper into slot.

Paper passes over the tension roller.

8. FROM REAR SERVICE PANEL - Enter MANAGEMENT FUNCTIONS main menu. Select DIAGNOSTICS >
PRINTER. Choose option <3>, RESET. The printer will reset and display a status report. Select
<PRINT>. The report will print to the receipt printer. The printer is now in the Ready state.

9. Push printer tray back into the cabinet. Ensure the locking pin engages.

*IMPORTANT*
Only qualified service personnel are authorized
to repair or service the terminal. Should a mal-
function occur, DO NOT attempt to service the
unit yourself! Contact your Triton certified ser-
vice provider!

32
 GENERAL MAINTENANCE

LOADING ENVELOPES (EDU)

The Envelope Supply Unit holds approximately 200 envelopes. When loading envelopes, alternate every
50-100 with the flaps UP. For example, load 50 with flaps up facing Left, then next 50 with flaps up facing
Right. The envelope size requirements are as follows:

Envelope Siz e Requirements

Length Width Thickness

Minimum 150 mm [5.91"] 95 mm [3.75"]

7 mm [.27"]
Maximum 244 mm [9.6"] 108 mm [4.25"]

Note: Recommended siz e is a #10 envelope (104.8 mm x 238.1 mm)

1. Open the upper left rear cabinet door and pull the
Envelope Depository Unit slide tray out fully.

2. Following the instructions on inserting envelopes

(label on unit), load envelopes (flap up into the
supply bin.
NOTE: Remember to alternate envelopes
approximately every 50 with the flaps facing left-
right.
Slide tray back into the cabinet.
Figure 4-8. Envelope load label.
3. Access Management functions and from the Main
menu screen select Diagnostics > Envelope Depository
> Envelope Dispense and Retract Test. The test
dispenses an envelope and then automatically retracts
it into the depository storage bin (normal operation).

4. After the test is complete, press <2> to exit.

Figure 4-9. Load envelopes flap-up.

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 M ODEL FT7000XP U SER M ANUAL

REPLACING RIBBON CARTRIDGE (EDU)

The depository accepts an envelope, monitors its progress through the unit, stamps it with identifying data
(up to 68 characters with the Dot Matrix Printer), and deposits the envelope in the envelope deposit bin.

Figure 4-10. Location of ribbon cartridge.

1. Remove ribbon cartridge from the four (4) plastic tabs that hold it.

2. Mount the new ribbon cartridge into the printert holder as shown below. Ensure cartridge aligns with
the plastic tabs.
3. Confirm that the ribbon is positioned between the mask and head, then turn the ribbon knob in a
clockwise direction until taut.

Figure 4-11. Install ribbon cartridge. Figure 4-12. Turn knob to tighten ribbon.

34
 GENERAL MAINTENANCE

REPLENISHING PAPER (JOURNAL PRINTER)

*** Warning ***

Remove power from the terminal during any servicing that requires the
user to insert fingers into the printer wheel area.

NOTE: The following steps reference Figure 4-13 and 4-14.

Cut / Feed Paper “out’

switch sensor

Bail

Bail slot

Figure 4-13. Journal printer.

Steps 1 through 9 reference Figure 4-14:

1. Lift the Bail (item 3) and remove any paper that may be inside the printer. Close the Bail.

2. Place the paper roll (item 4) in the Paper Handler (item 5). The paper roll must have a roll pin through its
center.

35
 M ODEL FT7000XP U SER M ANUAL

Figure 4-14. Loading journal paper.

3. Direct the paper (item 6) from the paper roll (item 4) through the Paper Out Sensor and down into the
Guide slot (item 7) until the paper stops against the Feed Mechanism (item 8). Remove the Journal Take-
up Carriage (item 9).

4. The paper is now ready to be advanced automatically through the rest of the printer assembly. First,
turn the power switch ON. After a few seconds, press the Feed Switch until the Feed Mechanism (item
8) passes approximately 5-7 inches of paper beyond the Bail (item 3). You may need to apply hand
pressure on the paper, directed towards the Feed Mechanism (item 8), in order to activate the Feed
Mechanism (item 8).

5. Lift the Bail (item 3) and pull the journal paper (item 6) out of the Bail Slot (item 10).

6. Guide the journal paper (item 11) through the Journal Slot (item 12). Attach the leading edge to the clip
on the Journal Take-up carriage (item 9).

Steps 7 and 8 redirect the journal paper to the Journal Take-up carriage.

7. Advance the Journal Take-up Carriage (item 9) by hand until the journal paper (item 11) is taut.

8. Attach the Journal Take-up Carriage (item 9) to its mounting bracket.

9. The journal paper is now loaded.

36
 GENERAL MAINTENANCE

LOADING INK CARTRIDGE (JOURNAL PRINTER)

NOTE: The following steps reference Figures 4-15

through 4-18. *** Warning ***
Remove power from the terminal
during any servicing that requires
the user to insert fingers into the
printer wheel area.

Cut / Feed Paper “out’

switch sensor

Bail

Bail slot

Figure 4-15. Journal printer.

1. If there is a used ink cartridge already loaded, remove it by opening the Bail and pulling the cartridge
directly off the Drive shaft (Figure 4-16).

Bail
(Closed position)

Drive shaft

Figure 4-16. Front view of ink cartridge area.

37
 M ODEL FT7000XP U SER M ANUAL
2. Before inserting the new ink cartridge, turn the cartridge knob “counterclockwise” until ribbon is taut
(Figure 4-17).

3. Open the Bail. Carefully mount the ink cartridge onto the drive shaft, keeping the ribbon between the
Platen and the Printhead (Figure 4-18).

Knob

Figure 4-17. Turn knob counterclockwise.

4. Thread the ribbon through the Guide slot and, before closing the Bail, make sure the ribbon is still taut
by turning the cartridge knob counterclockwise (Figure 4-18).

5. Close the Bail. The ink cartridge is now loaded.

Platen Ribbon

Bail
(Open position)

Guide slot
Printhead

Cartridge knob
Ink cartridge

Figure 4-18. Ink cartridge installed.

38
 GENERAL MAINTENANCE

CLEANING THE ENCLOSURE

The ATM front panel/trim is highly durable, resisting scratches and finger smudges. However, occasional
cleaning of the front panel and the plastic enclosure may be desirable. A soft dry or slightly damp cloth may
be used for cleaning. For best results, use a weak solution of a mild detergent and water.

** CAUTION **
Avoid using abrasive cleaners on
any surface of the terminal. Do
not spray liquid cleaner directly
on the unit.

CLEANING THE DISPLAY

The Liquid Crystal Display (LCD) on the front of the ATM has a glass protective shield that should be
cleaned only with a soft lint free cloth, dampened with a weak solution of a mild detergent and water.

** CAUTION **
Do not use any abrasive cleaners
on the window, as it will scratch.
Do not spray liquids onto the
screen, as they may run down in-
side the unit and cause damage.

CARD READER CLEANING

Special cleaning cards (P/N 06200-00055) are available for proper maintenance of the card reader. The reader
should be cleaned at least once a month by inserting and removing a cleaning card as shown below. It may
be necessary to clean the card reader more often in locations that see heavy usage.

1. Remove the cleaning card from the sealed pouch.

2. Insert the cleaning card into the card reader and move in and out
several times.
3. Remove the cleaning card and turn over to use other side.
4. Insert again several times.
5. Remove cleaning card and discard.

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 M ODEL FT7000XP U SER M ANUAL

RECEIPT PAPER SPECIFICATIONS

PAPER S PECIFICATIONS
De s cription Dime ns ion Value
Receipt Length A 88.9mm to 177.8mm (3.5" to 7.0")

Receipt Width B 80.0 + 0mm / - 1mm (3.15" + 0" / - 0.01") * NOTE *

Sense mark Width C 9.0mm (0.35") min The FT7000 Receipt printer
Sense mark Height D 5.0 + / - 0.3mm (0.197" + / - 0.012") does not require sense marks.
4% and below Sense marks are supported for
Sense mark Surface Reflectivity -
(Betw een 700nm - 1000nm) proper alignmenrt of pre-
Paper Roll Diameter E 254.0mm (10.0") max printed text and graphics.
Core Wall Thickness F 5.0mm (0.197") min The unavailable pre-print area
Core Inside Diameter (ID) G 25.4 + /- 0.3mm (1.0" + / - 0.012") is for sense mark paper only!
Core Material - Kraft Paper

Thermal paper Stock

Kanz aki: P-350 (61 +/- 4 microns)
(Using paper other than specified -
or Oji: PD450 (62 +/- 5 microns)
may affect print quality)

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 SECTION 5
MANAGEMENT FUNCTIONS

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 M ODEL FT7000 U SER M ANUAL

INTRODUCTION
This section describes the Management Functions available running Prism 912 emulation controlling the
ATM.

WHAT IS PRISM 912-EMULATION

Prism offers true, open-ended, object-oriented architecture using industry standard Microsoft® development
tools. The unique software design and integrated Web browser enables Prism to be plug compatible with
existing ATM processor networks without changes to the existing host system. The Prism application can
operate in an ATM network, alongside standard OS/2-based ATMs, without any host changes. But it is
more than a standalone application. Prism application is also flexible and can be customized at all levels.
Prism liberates ATM content from the rigid and expensive development requirements of proprietary systems.
Specialty services, advertising and cross selling are easy to implement with Prism, allowing FI’s to extend
the same brand differentiation used in branches and on FI’s Web site to the ATM channel. The following
summarizes the features and benefits of the Prism application:
SEAMLESS INTEGRATION

· Prism is ‘plug-and-play’ in today’s 912 ATM network - without changes to existing host download
and ATM infrastructure
· Provides concurrent support of legacy 912 transactions and content from a web-server without
host changes.
· Compatible with all major ATM Protocols – TCP/IP and SNA/SDLC communications.
· All application software is industry standard MS Windows compliant with CEN-XFS universal
standards.
· Prism permits the financial institutions to implement web technology without any disruption to
existing ATM operations or back-end changes.

INVESTMENT PROTECTION

· Prism (under Fujitsu) was certified on all major ATM networks in North America
· Prism is transparent to the ATM driving platform and easily transportable to a new host ATM
device driver without any re-programming or vendor intervention.
· Fully preserves the financial institution’s investment in technology.
• Prism allows the FI to convert 912 screens into HTML format preventing any additional resource
burden or vendors’ Professional Services intervention.
· Prism is multi-vendor capable.

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 MANAGEMENT FUNCTIONS

WHAT IS MEANT BY A “WINDOWS-BASED” ATM?

The current ATM environment is still one that is largely driven in a Diebold® or NCR® emulation environment
that uses traditional “states and screens” – command sets. The host processor sends “states and screens”
to the ATM and which the ATM uses to build transaction requests and display content to its user. With
that in mind, we define a “Windows driven” ATM as one which runs on the Microsoft® Windows® XP
operating system platform; communicates using the TCP/IP communications protocol, or a combination of
TCP/IP and another protocol such as SNA when used in conjunction with a legacy transaction processing
emulation such as 912; takes advantage of Web technologies, including an industry standard browser
(Internet Explorer) and HTML Web page and development tools which, used together, accurately represent
as well as enhance the current states and screens methodology; is powered by an underlying ATM software
application such as Prism that builds a new, content-rich HTML-based graphical user interface.

Working together, these characteristics enable new types of enhanced services that lower cost, increase
brand reach, extend online banking capabilities and grow new revenue streams. It is important to keep in
mind, however, that while Web-enabled ATMs deploy Web technologies, they are neither designed nor
intended for use as a Web surfing device.

WHAT DIFFERENTIATES THE WINDOWS-BASED ATM FROM ITS PREDECESSOR?

Windows based ATMs are the new generation of ATMs that are broadly distinct from their predecessors in
the technology they use and the business benefits they can deliver.
In an increasingly competitive retail banking market, OS/2 based ATMs no longer meet the changing
competitive and regulatory requirements that challenge today’s financial institutions. Windows-based
ATMs promise to dramatically alter the role of ATMs in the delivery of banking products and services, and
ultimately in the relationship between financial institutions and their ATM customers.

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 M ODEL FT7000XP U SER M ANUAL

XP PRISM SOFTWARE ARCHITECTURE

The above diagram is a high level overview of the Triton ATM software architecture running Prism. The
base operating system is Windows XP Pro and at the low end you have hardware devices with their
firmware that communicate to the WOSA middleware developed by KAL. Prism application conforms to
WOSA-XFS standards. WOSA-XFS allows higher-level applications to communicate with low-level de-
vice drivers. The Triton ATM WOSA-XFS compliant application is developed by KAL. Almost all other
ATM vendors in the industry use KAL middleware for their application. On top of that we have the Prism
application to perform 912 emulation and Web transactions. At the core of all this is the Internet Explorer
browser that is used to display all screen content in HTML format. The same browser is also used to
display host download text data to the consumer. This is where Prism application integrates both legacy
912 transactions and web-based transactions into a single screen format that is completely transparent to
the end user. This enables FI’s to modify the look and feel of the host transaction screens with engaging
HTML screens.
The 912-emulation defines the format of the messages exchanges between an ATM and the host processor
for processing consumer financial transactions. Prism 912-emulation is based on Diebold® iSeries 912
message standard. Prism conforms to 912 message standards for:
- Screens and States downloads - Operational commands
- Support all Screen 912 screen display functions - Function commands
- 912 operational and message commands, and sta- - Full transaction support
tus messages
- Withdrawal, deposit, balance inquiry…etc
- Support 912 state types

For those FI’s that deploy a Triton ATM with Prism application, there will be no changes required to support
912, provided the FI currently has 912-emulation software running at the host end. It will be a “plug-and-
play” implementation.
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DISPLAY POWER-UP SEQUENCE

When the ATM is powered on, or has been re-booted, “Out of Service” is displayed on the front screen.
The rear screen will display the “ATM Status” screen. After the power-up sequence is complete, the “ATM
Startup Options” screen will be displayed on the rear LCD - the front LCD will display the “Out of Service”
screen.

Figure 5-1. Start-up menu displayed on rear LCD .

The user selects the desired function by pressing either number <1> for Management Functions or number
<2> for Customer Transactions.

ACCESSING THE MANAGEMENT FUNCTIONS MENU

When the Customer Welcome screen is displayed, you can access the Management Functions menu by
following the procedure described next.

! Press and hold down the blank <CTRL> key; while holding down the <CTRL> key, press the <1> key.
Release both keys. After a moment the “Security Login” screen will be displayed.

Figure 5-2. Security login screen.

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 M ODEL FT7000XP U SER M ANUAL

You must enter an appropriate password in the dialog box that appears when the Management Functions
option is selected. The password will consist of a 2-digit ID code and a password of 4-12 digits; for example,
051234 could be a password entry consisting of an ID code of 05 and a password of 1234.
! Enter the 2-digit ID code, then press <Enter>.
! Enter your password and press <Enter> again.

Figure 5-2. Enter your Master or User password.

DEFAULT MASTER PASSWORD

The default master user ID is “00” and the password is “1234”. Note: The Master User ID
is always ‘00’ and can not be changed! To enter Management Functions as the Master
user, enter:
“00” and “1234”
CHANGE THE MASTER PASSWORD (“1234”) IMMEDIATELY TO PREVENT UNAU-
THORIZED ACCESS TO THE ATM!

When a valid login is entered, the Main Menu screen will be displayed (Figure 5-3).

Figure 5-3. Main menu screen.

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 MANAGEMENT FUNCTIONS

SWITCHING SCREENS

The FT7000XP has two (2) displays - the front (Customer side) and rear (Operator service side). You can
access all menu options in the Management functions from the front display. When accessing Manage-
ment functions from the rear display, certain options ( Key Management) will need to be configured from the
front display. You will be prompted to switch screens when this occurs (Figure 5-4).

Figure 5-4. Switch screen prompt.

Select the <CTRL> button and the following screen will appear (Figure 5-5). Press number <3> to switch
display access. You will again see the “Security Login”. Enter your ID code and password to access Manage-
ment functions.

Figure 5-5. Control key menu screen.

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 M ODEL FT7000XP U SER M ANUAL

FUNCTION AVAILABILITY

Once you have entered the Main Menu, you may perform any of the functions allowed by the type of
password used (access level).
Each Main Menu option description will include the function name, instructions for accessing the function,
a description of the function, and any associated factory default values.
The Main Menu screen allows the service provider/terminal operator to access the following Management
functions:
1. Terminal Settlement Functions. Used to view/clear settlement totals and replenish cassettes.
2. Diagnostics. Used to perform terminal hardware testing and to view test results.
3. Electronic Journal. Used to manage the ATM’s journal functions, such as export, save, and perform
queries.
4. Password Maintenance. Used to add/delete users and modify terminal access privileges.
5. System Parameters. Used to shut down or restart the terminal, update terminal software, and set
terminal date/time settings.
6. Terminal Configuration. Used to view/edit terminal operating parameters such as terminal ID, status
reporting, state settings, cash dispenser setup, screen settings, audio setup, printer setup, and
communication settings.
7. Key Management. Used to enter encryption keys, which protect communications between the ATM
and the transaction processing service provider.
8. Terminal Status. Used to view terminal status reports, save and restore parameters, and export trace
files.

HELPFUL TIP
* Note *
It is recommended that after initial setup of the
The availability of some Management Functions
terminal and whenever significant changes are
will depend on such factors as types of optional
made to the current configuration that you save
hardware installed, user password options, etc. In
the parameters (CONFIGURATION SUMMARY) to an
cases where a function is not applicable or avail-
external storage device.
able, the option will be “grayed out” or otherwise
disabled. As a precaution, it is also recommended that you
save terminal parameters and journal records
before updating software, if required. You may
also want to print these parameter/records.
The procedures for saving to an external device
are found in the “TERMINAL STATUS” section of
this section.

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MANAGEMENT REPORTS

Many Management Functions, such as Terminal Settlement, Journal, and Diagnostic functions, produce a
report summarizing the results of the operation. Most reports are displayed in a Management Report
dialog, which you can use to print the report to the receipt printer or save to an external memory device.

External Memory Device

Some USB memory devices are not recognized by Windows XP as removable
drives. Consequently, these drives are not recognized within the Prism appli-
cation as an External Memory device. As of this release of the document, only
LEXAR™ brand storage devices are affected.

The buttons on the Management Report dialog let you perform the following actions: (Figure 5-6)

4. Page Up. Scrolls the report up a maximum of one full page.

7. Page Down. Scrolls the report down a maximum of one full page.
6. Home. Moves directly to the first page of the report.
9. End. Moves directly to the last page of the report.
1. Save. Saves the report as a text file to an external memory device.
2. Print. Sends the report to the terminal receipt printer for hardcopy output.

Figure 5-6. Management Report menu (sample).

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 M ODEL FT7000XP U SER M ANUAL

TERMINAL SETTLEMENT FUNCTIONS

TERMINAL SETTLEMENT FUNCTIONS

TERMINAL SETTLEMENT FUNCTIONS MENU OPTIONS ........................................................ 51
VIEW ATM SETTLEMENT TOTALS .................................................................................... 52
CLEAR ATM SETTLEMENT TOTALS .................................................................................. 52
CONFIGURE REAR SETTLEMENT ........................................................................................ 53
REPLENISH CASSETTE(S) ................................................................................................. 56

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 MANAGEMENT FUNCTIONS

TERMINAL SETTLEMENT FUNCTIONS

ACCESS INSTRUCTIONS:
1. From the MAIN MENU screen, select the TERMINAL SETTLEMENT FUNCTIONS option by pressing number
<1> on the keypad.

DESCRIPTION:
The TERMINAL SETTLEMENT FUNCTIONS option allows the terminal operator to perform the following functions:
1. VIEW ATM SETTLEMENT TOTALS. Displays the total number of captured cards and dispensed currency
with start/end dates.
2. CLEAR ATM SETTLEMENT TOTALS. Clears the settlement totals and resets start date to current date/time.
3. REPLENISH CASSETTE(S). Used to perform media (currency,coupons,etc) replenishment.
4. CONFIGURE REAR SETTLEMENT. Used to store settlement card track data which could then be accessed
from the rear terminal display. Note: This option must be initially accessed and the settlement card
scanned from the front terminal display.

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VIEW / CLEAR ATM SETTLEMENT TOTALS

ACCESS INSTRUCTIONS:
1. From the TERMINAL SETTLEMENT FUNCTIONS screen, select the VIEW ATM SETTLEMENT TOTALS option by
pressing number <1> on the keypad.
2. From the TERMINAL SETTLEMENT FUNCTIONS screen, select the CLEAR ATM SETTLEMENT TOTALS option
by pressing number <2> on the keypad.

DESCRIPTION:
The VIEW ATM SETTLEMENT TOTALS function displays
the total number of captured cards and dispensed cur-
rency with the start and end dates. The start date is the
last ATM settlement reset day and the end date is the
current date.
The dispensed information is displayed in two catego-
ries:
! Hopper Position (For each installed cassette).
Shows the physical position, currency code and value,
total count, and amount.
! Host Logical Cassette. Shows the currency code
and value, total count and amount for each applicable
Host 912 Logical Name.
This report is displayed in a Management Report dialog
that can be printed by the receipt printer or saved to an
external memory device.

Note: It is VERY important to print the totals as they will

need these to compare with Host totals and have a copy
for their auditing records. Since these totals will be
cleared later, it is important to print them now.

DESCRIPTION:
The CLEAR ATM SETTLEMENT TOTALS function resets all
the ATM settlement totals to zero (0) and resets the start
date to the current date/time.
Press the number <1> on the keypad to clear the ATM
settlement totals or number <2> to exit without clearing.

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OVERVIEW
ATM settlements generally follow a standard procedure with every network that brings up a terminal running
912-emulation. In 912, settlement transactions are unique by customer and are controlled by the host. The
screens for the settlement will be exactly the same whether it’s an NCR, Diebold, or Triton, as long as all are
doing 912-emulation. A settlement transaction is recognized by the account on the card. The settlement trans-
action and journal entries would then be handled like any other transaction per transaction request and
function commands. The settlement screens are controlled by the host and are vendor independent.

Settlement cards are issued by the Host processor and are usually not given to vendors unless the vendor has
a service agreement with the bank for first-line service. The settlement process varies from one network to the
other. Vendors will have to request a settlement card from the processor. Basically, this is the general proce-
dure:
The bank is given a specific settlement card with a PIN number assigned. How often a bank does a settlement
depends on the bank’s policy; some banks may settle the terminal once a day while others may do it once a
week. Settlement screens are downloaded from the Host along with the rest of the screen configuration data.
The following procedures are performed from the FRONT DISPLAY INITIALLY. After following these
steps, the host settlement process will be always be performed from the REAR DISPLAY.

F RONT D ISPLAY :
! First, enter Management Functions and access TERMINAL SETTLEMENT FUNCTIONS, then select opt-
ion <4>, CONFIGURE REAR SETTLEMENT. The following screen will be displayed.
Select option <1>, CAPTURE SETTLEMENT CARD TRACK DATA.

! The following prompt requires you to insert and remove the settlement card. The track data will be
captured and stored in the terminals PC. You WILL NOT have to scan the the settlement card
again. Press <1> to return to menu.

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 M ODEL FT7000XP U SER M ANUAL

! If you later select option <2>, CLEAR REAR SETTLEMENT TRACK DATA , you will again have to access
the front display to capture the settlement card data.

R EAR D ISPLAY:
! Press the <ALT> and “r” keys on the rear keyboard.
! When prompted, enter the PIN number of the settlement card.
! The Host/Processor settlement screen appears that may have selections for the following:
Note: These options may vary depending on the host.

• BALANCE TO STANDARD AMOUNT - There is a standard amount the bank will always replenish to
regardless of what the current cash is. They replace the current cassette(s) with new cassette(s) loaded with
a standard amount or load cash to a standard amount.
• BALANCE TO CURRENT CASH - By selecting this option (if there is enough cash left in the cassette(s)),
the bank is using the end cash amount from the previous settlement period as the new starting cash amount
for the new settlement period.

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 MANAGEMENT FUNCTIONS

• BALANCE TO NEW START AMOUNT (should be used for initial cassette setups and configuration) - Here
the bank is telling the Host they want to use a new start amount (higher/lower) for the next settlement period.
Note: Typically used for initial cassette setups and configuration.
1. The “New Start Amount” will become the “Standard Amount” for the next settlement period.
2. “Balance to New Start Amount” is typically the settlement method used to initially setup the
terminal.

• PRINT SUB-TOTALS - This is the same as Prism’s settlement function screen. The Host will print what
the terminal dispensed from each cassette.
• MID POINT INCREASE - This option allows the bank to add cash to the existing amount left in the
cassette(s). Note: This is a temporary adjustment that does not change the “Standard Amount”.
• MID POINT DECREASE - This option allows the bank to subtract cash from the existing amount left in
the cassette(s). Note: This is a temporary adjustment that does not change the “Standard Amount”.
Note: Balancing (including Mid point Increases and Decreases) is performed per cassette.
The bank will need to select Print-Sub Totals option to see the current total dispensed amount for each
cassette from the host. They will then need to compare this amount with the totals printed earlier to see if they
match. If the amounts match, they can continue with the balancing. If the totals don’t match, they will have to
investigate using Electronic Journal records to see where the discrepancies are.
The next step depends on what the bank’s preference is. They can select any one of the following options to
balance the terminal to start the next settlement period:
• BALANCE TO STANDARD AMOUNT
• BALANCE TO CURRENT CASH
• BALANCE TO NEW START AMOUNT
After performing one of the above, settlement is complete with the Host/Processor and a new settlement
period begins. Before putting the terminal back in service, they will need to log back into Management
functions and enter TERMINAL SETTLEMENT FUNCTIONS, then CLEAR ATM SETTLEMENT TOTALS.
The vendor can now enter the REPLENISH CASSETTE(S) option to replenish the cassette(s).

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 M ODEL FT7000XP U SER M ANUAL

REPLENISH CASSETTE(S)
ACCESS INSTRUCTIONS:
1. From the TERMINAL SETTLEMENT FUNCTIONS screen, select the REPLENISH CASSETTE(S) option by press-
ing number <3> on the keypad.

Note: The Fujitsu 510 dispenser does not have the capability to lock/unlock cassettes. Cassette(s) may be
removed/inserted at any time.

DESCRIPTION:
This function allows user to replenish the media (currency,coupons, etc) in the cassette(s). During replenish-
ment:
! A screen warning appears that the time out function normally associated with the Management Func-
tions is disabled. Press <1> to continue.
! A screen will be displayed that all cassette(s) can be removed.

! Remove the cassette(s) from the dispenser and refill as needed. Put the cassette(s) back into the
dispenser.

! Press <1> to return to Terminal Settlement functions menu.

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DIAGNOSTICS

DIAGNOSTICS
DIAGNOSTICS MENU OPTIONS .......................................................................................... 59
CASH DISPENSER .............................................................................................................. 60
CASH DISPENSER STATUS ................................................................................................................................ 61
PURGE .......................................................................................................................................................... 62
TEST DISPENSE .............................................................................................................................................. 63
FORCE UNLOCK CASSETTE .............................................................................................................................. 64
INJECT NEW CASSETTE ID ............................................................................................................................... 65
UNLOCK / LOCK ALL CASSETTES .................................................................................................................... 66
SHUTTER TEST ............................................................................................................................................... 67
CARD READER .................................................................................................................. 68
CARD READER STATUS ................................................................................................................................... 69
SCAN CARD .................................................................................................................................................. 70
TRACK 3 READ / WRITE ................................................................................................................................. 71
RESET ........................................................................................................................................................... 71
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PRINTER ............................................................................................................................ 72
DEVICE STATUS .............................................................................................................................................. 73
PRINT TEST DATA ........................................................................................................................................... 74
RESET ........................................................................................................................................................... 74
KEYPAD ............................................................................................................................ 75
KEYPAD DEVICE STATUS ................................................................................................................................. 76
TEST KEYPAD ............................................................................................................................................... 77
CLEAR TAMPER ............................................................................................................................................. 78
RESET ........................................................................................................................................................... 78

GENERAL I/O DIAGNOSTICS .............................................................................................. 79

LED INDICATORS ............................................................................................................................................ 79
HEADPHONE TEST ......................................................................................................................................... 80
SAFE DOOR TEST ........................................................................................................................................... 80
CABINET DOOR TEST ..................................................................................................................................... 81
PRINTER POSITION TEST .................................................................................................................................. 81
PREVIEW SAMPLE VOICE ................................................................................................................................ 81

ENVELOPE DEPOSITORY .................................................................................................... 82

ENVELOPE DEPOSITORY STATUS ...................................................................................................................... 83
ENVELOPE ACCEPT TEST ................................................................................................................................ 84
ENVELOPE RETURN TEST ................................................................................................................................ 85
ENVELOPE DISPENSE AND RETRACT TEST ........................................................................................................ 86
ENVELOPE LENGTH TEST ................................................................................................................................ 87
SHUTTER TEST ............................................................................................................................................... 88
RESET ........................................................................................................................................................... 88

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 MANAGEMENT FUNCTIONS

DIAGNOSTICS
ACCESS INSTRUCTIONS:
1. From the MAIN MENU screen, select the DIAGNOSTICS option by pressing number <2> on the keypad.

DESCRIPTION:
The DIAGNOSTICS option allows the terminal operator to perform the following functions:
1. CASH DISPENSER. Displays a menu of dispenser status reporting and testing functions.
2. CARD READER. Displays a menu of card reader device status and test functions.
3. PRINTER. Displays a menu of receipt/journal printer diagnostic and device status report functions.
4. KEYPAD. Performs keypad device status and test functions.
5. GENERAL I / O DIAGNOSTICS. Provides access to test the LED indicators, headphone, safe/cabinet
doors, printer position, and preview sample voice.
6. ENVELOPE DEPOSITORY. Displays a menu of depository status reporting and test functions.

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 M ODEL FT7000XP U SER M ANUAL

CASH DISPENSER
ACCESS INSTRUCTIONS:
1. From the DIAGNOSTICS screen, select the CASH DISPENSER option by pressing number <1> on the keypad.

DESCRIPTION:
The following options will be available from the CASH DISPENSER screen:
1. CASH DISPENSER STATUS. Displays a Management Report showing current dispenser hardware status.
2. PURGE. Performs a purge operation on the dispenser.
3. TEST DISPENSE. Commands the dispenser to dispense, minimum, a single note from each installed and
active cassette into the reject area/vault.
4. FORCE UNLOCK CASSETTE (available for NMD-100 mechanism). Enables you to override the dis-
penser cassette-locking mechanism. Note: This option currently not available.
5. INJECT NEW CASSETTE ID (available for NMD-100 mechanism). Lets you change a cassette’s ID.
6. UNLOCK ALL CASSETTES (available for NMD-100 mechanism). Physically unlocks ALL cassettes in
the dispensing mechanism chassis.
7. LOCK ALL CASSETTES (available for NMD-100 mechanism). Physically locks ALL cassettes in the
dispensing mechanism chassis.
8. SHUTTER TEST. Physically opens/closes the shutter assembly for the dispenser.

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 MANAGEMENT FUNCTIONS

CASH DISPENSER STATUS

ACCESS INSTRUCTIONS:
1. From the DIAGNOSTICS screen, select the CASH DISPENSER option by pressing number <1> on the keypad.
2. From the CASH DISPENSER screen, select the CASH DISPENSER STATUS option by pressing number <1> on
the keypad.

DESCRIPTION:
The CASH DISPENSER STATUS report identifies the type of dispensing mechanism installed and shows the results
of the most recent dispenser status check. This report can be printed to the receipt printer or saved to an
external memory device.

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 M ODEL FT7000XP U SER M ANUAL

PURGE
ACCESS INSTRUCTIONS:
1. From the DIAGNOSTICS screen, select the CASH DISPENSER option by pressing number <1> on the keypad.
2. From the CASH DISPENSER screen, select the PURGE option by pressing number <2> on the keypad.

DESCRIPTION:
The PURGE command allows the user to instruct the dispenser to remove all documents from the feed path.
When the purge command is used to clear the feed path following a jam or failure of the dispenser, some or all
of the notes may pass out of the exit depending on their location in the feed path and the type of fault condition.
Once the purge command is completed, the user will be prompted to either repeat the purge operation or exit and
go back to the Cash Dispenser menu.

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TEST DISPENSE
ACCESS INSTRUCTIONS:
1. From the DIAGNOSTICS screen, select the CASH DISPENSER option by pressing number <1> on the keypad.
2. From the CASH DISPENSER screen, select the TEST DISPENSE option by pressing number <3> on the
keypad.

DESCRIPTION:
The TEST DISPENSE command allows the user to dispense note(s) from each installed and operational cassette
into the reject cassette. This test exercises the dispenser mechanism without sending notes to the exit.
The LOCK ALL CASSETTES function will automatically be performed first to ensure that all cassettes are locked.
Next, the cassettes’ information will be retrieved. The Test Dispense can only be exercised on the cassettes
installed.
Once the cassette information is retrieved, the user will be prompted to enter the number of note(s) to be
dispensed from cassette A through D, if applicable. The values for the number of notes are 1 to 5. If the user
enters a number greater than 5, it will automatically default to 5.
Press the number <1> on the keypad and enter the desired value. Press <Enter>. Repeat for the remaining
cassettes that are available.
Next, press the number <5> on the keypad to PERFORM TEST. The dispenser will dispense the note(s) from the
cassette(s) into the reject cassette. The progress bar will be displayed while the operation is being performed.
When the test is completed, the user will be prompted to either perform another test or exit and go back to the
Cash Dispenser menu.

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FORCE UNLOCK Cassette

ACCESS INSTRUCTIONS:
1. From the DIAGNOSTICS screen, select the CASH DISPENSER option by pressing number <1> on the
keypad.
2. From the CASH DISPENSER screen, select the FORCE UNLOCK CASSETTE option by pressing number <4>
on the keypad. Note: This option currently not available.

DESCRIPTION:
The FORCE UNLOCK CASSETTE function provides a means of overriding the NMD-100’s unlocking mechanism
associated with a specific cassette. It is only to be used immediately after failure of a normal cassette unlock
operation.
Occasionally, a condition may occur that prevents a cassette from being removed from the dispensing mecha-
nism. For example, a note that is lodged or jammed in a cassettes’s ‘gate’ could cause such a condition. The
gate is a mechanical shutter on the feed end of a cassette which lowers to allow notes to be dispensed and
raises as a security precaution when the cassette is removed.
During a normal unlocking operation when the gate is closed, the cassette releases an associated mechanical
latch allowing the cassette to be removed from the body of the dispenser. If the gate does not fully close, the
cassette will not release the latch and remains locked in the mechanism.
If you find that a particular cassette can not be removed after performing a normal unlock operation, use this
function first to attempt releasing the applicable cassette from the mechanism.
Once the cassette has been removed from the dispenser, carefully remove any notes that are sticking out of
cassette. Insert the cassette into the dispenser and perform a normal ‘Lock’ operation followed by a normal
‘Unlock’ operation. You may now remove the cassette.

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INJECT NEW CASSETTE ID

ACCESS INSTRUCTIONS:
1. From the DIAGNOSTICS screen, select the CASH DISPENSER option by pressing number <1> on the keypad.
2. From the CASH DISPENSER screen, select the INJECT NEW CASSETTE ID option by pressing number <5> on
the keypad.

DESCRIPTION:
The NMD-100 dispensing mechanism uses cassettes that possess onboard memory. This memory enables a
cassette to store its own identification (ID) code.
The INJECT NEW CASSETTE ID function has no direct correlation to the physical position of the cassette within
the unit. In most instances, the cassette identified as “A” will be placed in the top feed channel, “B” in the
second, and continuing. This is not a requirement since the ID code allows the dispensing mechanism (and the
dispensers central controller) to locate the cassette wherever it’s been placed in the dispenser.
This function allows injecting a new ID into a cassette. Insert the cassette you want to ID into the top feed
channel. Press the button corresponding to the identity you want the cassette to have: ‘A’, ‘B’, ‘C’, or ‘D’.
When the ID has successfully been injected, a message prompt will appear. If the operation fails, an error
message will appear.

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UNLOCK / LOCK ALL CASSETTES

ACCESS INSTRUCTIONS:
1. From the DIAGNOSTICS screen, select the CASH DISPENSER option by pressing number <1> on the keypad.
2. From the CASH DISPENSER screen, select the UNLOCK ALL CASSETTES option by pressing number <6> on
the keypad.
3. From the CASH DISPENSER screen, select the LOCK ALL CASSETTES option by pressing number <7> on the
keypad.

DESCRIPTION:
The UNLOCK ALL CASSETTES function allows the user to unlock all cassettes from the NMD-100 dispensing
mechanism. Before the unlock cassette operation is performed, a *WARNING* screen is displayed that the
timeout function normally associated with the Management Functions is disabled. Press <1> to continue or
<2> to exit.

When the unlock operation is complete, you may remove the cassette(s) for replenishment/service.
After completing replenishment/service, press <1> to LOCK ALL CASSETTES to return to the Cash Dispenser
menu.

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SHUTTER TEST
ACCESS INSTRUCTIONS:
1. From the DIAGNOSTICS screen, select the CASH DISPENSER option by pressing number <1> on the keypad.
2. From the CASH DISPENSER screen, select the SHUTTER TEST option by pressing number <8> on the
keypad.

DESCRIPTION:
The SHUTTER TEST function allows the user to test the shutter assembly for the dispenser. The shutter
assembly will physically open and close. After the test is completed, press <1> to repeat the test or <2> to exit
back to the Dispenser Diagnostics menu.

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CARD READER
ACCESS INSTRUCTIONS:
1. From the DIAGNOSTICS screen, select the CARD READER option by pressing number <2> on the keypad.

DESCRIPTION:
The CARD READER option allows the terminal operator to perform the following functions:
1. CARD READER STATUS. Displays a management report showing card reader hardware status.
2. SCAN CARD. Tests/scans cards and provides card information.
3. TRACK 3 READ / WRITE. Verifies that data can be written to Track 3.
4. RESET. Resets the card reader and displays the status report.

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CARD READER STATUS

ACCESS INSTRUCTIONS:
1. From the DIAGNOSTICS screen, select the CARD READER option by pressing number <2> on the keypad.
2. From the CARD READER screen, select the CARD READER STATUS option by pressing number <1> on the
keypad.

DESCRIPTION:
The CARD READER STATUS displays a report showing the card reader hardware status. It shows the card reader
type, firmware version, SP version, and device status. The card reader status will have one of three (3)
statuses (Healthy, Fatal, or No Device) that represent the current operational state of the card reader.
The report is displayed in a management report dialog which can be printed to the receipt printer or saved to
an external memory device.

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SCAN CARD
ACCESS INSTRUCTIONS:
1. From the DIAGNOSTICS screen, select the CARD READER option by pressing number <2> on the keypad.
2. From the CARD READER screen, select the SCAN CARD option by pressing number <2> on the keypad.

DESCRIPTION:
The SCAN CARD function reports the number of tracks the card reader is able to scan. It prompts you to insert
and remove a card. Upon removing the card, a management report dialog is displayed. If the card can be read
properly, the information from the tracks on the card will be displayed. This report can be printed to the receipt
printer or saved to an external memory device.
NOTE: This option can only be performed from the front operator panel.

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TRACK 3 R EAD/W RITE

ACCESS INSTRUCTIONS:
1. From the DIAGNOSTICS screen, select the CARD READER option by pressing number <2> on the keypad.
2. From the CARD READER screen, select the TRACK 3 READ/WRITE option by pressing number <3> on the
keypad.

DESCRIPTION:
The TRACK 3 READ / WRITE function reads and retains existing Track 3 data, writes a specific data pattern to
track 3, reads and verifies the data pattern written, and restores (writes) the original track 3 data to the card.
NOTE: This option can only be performed from the front operator panel.

R ESET
ACCESS INSTRUCTIONS:
1. From the DIAGNOSTICS screen, select the CARD READER option by pressing number <2> on the keypad.
2. From the CARD READER screen, select the RESET option by pressing number <4> on the keypad.

DESCRIPTION:
The RESET function resets the card reader and displays card reader status report.

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PRINTER
ACCESS INSTRUCTIONS:
1. From the DIAGNOSTICS screen, select the PRINTER option by pressing number <3> on the keypad.

DESCRIPTION:
The PRINTER option allows the terminal operator to perform the following functions:
1. DEVICE STATUS. Displays a management report that shows current operational status of the receipt
printer.
2. PRINT TEST DATA. Allows user to perform an operational test of the printer.
3. RESET. Resets the printer and displays a status report.

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DEVICE STATUS
ACCESS INSTRUCTIONS:
1. From the DIAGNOSTICS screen, select the PRINTER option by pressing number <3> on the keypad.
2. From the PRINTER screen, select the DEVICE STATUS option by pressing number <1> on the keypad.

DESCRIPTION:
The DEVICE STATUS function displays a report that shows the current operational status of the printer type,
firmware version, SP version, device status (Healthy, Fatal, or No Device), media status (Present / Not Present),
paper status (Full, Low, or Out), and printer position (Front or Rear).
This status is displayed in a management report dialog which you can print to the receipt printer or save to an
external memory device.

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PRINT TEST DATA

ACCESS INSTRUCTIONS:
1. From the DIAGNOSTICS screen, select the PRINTER option by pressing number <3> on the keypad.
2. From the PRINTER screen, select the PRINT TEST DATA option by pressing number <2> on the keypad.

DESCRIPTION:
The PRINT TEST DATA function re-initializes and then performs an operational test of the printer. A pattern of
characters is printed out to the receipt printer using the variety of characters, fonts, and sizes to test the print
capability.
When the test is completed, the user will be prompted to either perform another test or exit and go back to the
Printer menu.

RESET
ACCESS INSTRUCTIONS:
1. From the DIAGNOSTICS screen, select the PRINTER option by pressing number <3> on the keypad.
2. From the PRINTER screen, select the RESET option by pressing number <3> on the keypad.

DESCRIPTION:
The RESET function resets the printer and displays the printer status report. This status is displayed in a
management report dialog which you can print to the receipt printer or save to an external memory device.

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KEYPAD
ACCESS INSTRUCTIONS:
1. From the DIAGNOSTICS screen, select the KEYPAD option by pressing number <4> on the keypad.

DESCRIPTION:
The KEYPAD option allows the terminal operator to perform the following functions:
1. KEYPAD DEVICE STATUS. Displays a management report that shows current operational status of the
keypad device.
2. TEST KEYPAD. Displays a dialog box showing the state (down/up) of any keypad button.
3. CLEAR TAMPER. Allows user to reset keypad tamper errors, if applicable.
4. RESET. Resets the keypad and displays a status report.

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KEYPAD DEVICE STATUS

ACCESS INSTRUCTIONS:
1. From the DIAGNOSTICS screen, select the KEYPAD option by pressing number <4> on the keypad.
2. From the KEYPAD screen, select the KEYPAD DEVICE STATUS option by pressing number <1> on the
keypad.

DESCRIPTION:
The KEYPAD DEVICE STATUS function displays a report that shows the current operational status of the keypad
device. In addition, the status of the encryption features is also reported including check digits and whether
various encryption features are loaded.
This status is displayed in a management report dialog which you can print to the receipt printer or save to an
external memory device.

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TEST KEYPAD
ACCESS INSTRUCTIONS:
1. From the DIAGNOSTICS screen, select the KEYPAD option by pressing number <4> on the keypad.
2. From the KEYPAD screen, select the TEST KEYPAD option by pressing number <2> on the keypad.

DESCRIPTION:
The TEST KEYPAD function enables you to verify proper operation of the numeric, function, and control buttons
of the terminal. Press any button (except the <Cancel> button) and the report dialog will indicate the state of
the button (ie; Pressed). When done testing all the keys, press <Cancel> to exit and return to the Keypad menu.

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CLEAR TAMPER
ACCESS INSTRUCTIONS:
1. From the DIAGNOSTICS screen, select the KEYPAD option by pressing number <4> on the keypad.
2. From the KEYPAD screen, select the CLEAR TAMPER option by pressing number <3> on the keypad.

DESCRIPTION:
The CLEAR TAMPER function enables you to reset a tamper condition of the encrypting PIN pad if one exists.
The PIN pad must be cleared of the tamper condition before entering encrypted master keys via Key Manage-
ment or downloaded from the host network.

RESET
ACCESS INSTRUCTIONS:
1. From the DIAGNOSTICS screen, select the KEYPAD option by pressing number <4> on the keypad.
2. From the KEYPAD screen, select the RESET option by pressing number <4> on the keypad.

DESCRIPTION:
The RESET function resets the keypad and displays the keypad status report.

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GENERAL I/O DIAGNOSTICS

ACCESS INSTRUCTIONS:
1. From the DIAGNOSTICS screen, select the GENERAL I/O DIAGNOSTICS option by pressing number <5> on
the keypad.

DESCRIPTION:
The GENERAL I/O DIAGNOSTICS option allows the terminal operator to perform the following functions:
1. LED INDICATORS. When selected, this function will flash all LEDs for 5 seconds. When the “LED
Indicators” is selected from the Diagnostics menu at the rear LCD, the general acknowledgement
dialog screen appears and directs a user to switch the screen to the front LCD.

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2. HEADPHONE TEST. This option reports whether

the headphones can be detected (inserted or
removed). This status is displayed in a
management report dialog which you can print
to the receipt printer or save to an external
memory device.

NOTE: This option can only be performed from the

front operator panel.

3. SAFE DOOR TEST. Allows user to test safe door

switch. The management report displays open/
closed conditions. When the “Safe Door Test”
is selected from the Diagnostics menu at the
front LCD, the general acknowledgement
dialog screen appears and directs a user to
switch the screen to the rear LCD. This status
is displayed in a management report dialog
which you can print to the receipt printer or
save to an external memory device.

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4. CABINET DOOR TEST. Allows user to test cabinet

door switches. The management report
displays open/closed conditions. When the
“Cabinet Door Test” is selected from the
Diagnostics menu at the front LCD, the general
acknowledgement dialog screen appears and
directs a user to switch the screen to the rear
LCD. This status is displayed in a management
report dialog which you can print to the receipt
printer or save to an external memory device.

5. P RINTER P OSITION T EST . This status is

displayed in a management report dialog which
you can print to the receipt printer or save to
an external memory device.

6. PREVIEW SAMPLE VOICE. If headphones are

inserted, speaks a sample voice track.

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ENVELOPE DEPOSITORY
ACCESS INSTRUCTIONS:
1. From the DIAGNOSTICS screen, select the ENVELOPE DEPOSITORY option by pressing number <6> on the
keypad.

DESCRIPTION:
The ENVELOPE DEPOSITORY option allows the terminal operator to perform the following functions:
1. ENVELOPE DEPOSITORY STATUS. Displays a management report that shows current depository hardware
status.
2. ENVELOPE ACCEPT TEST. Commands the depository to accept an envelope.
3. ENVELOPE RETURN TEST. Commands the depository to accept an envelope, print data, and then return
the envelope.
4. ENVELOPE DISPENSE AND RETRACT. Commands the depository to dispense an envelope, print data, and
then retract the envelope.
5. ENVELOPE LENGTH TEST. This function checks the envelope for appropriate length.
6. SHUTTER TEST. This function currently not available.
7. RESET. Resets the envelope depository and displays the status report.

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ENVELOPE DEPOSITORY STATUS

ACCESS INSTRUCTIONS:
1. From the DIAGNOSTICS screen, select the ENVELOPE DEPOSITORY option by pressing number <6> on the
keypad.
2. From the ENVELOPE DEPOSITORY screen, select the ENVELOPE DEPOSITORY STATUS option by pressing
number <1> on the keypad.

DESCRIPTION:
The ENVELOPE DEPOSITORY STATUS report identifies the type of depository mechanism installed and shows the
results of the most recent depository status check. The report includes depository type, firmware version, SP
version, device status (Healthy, Fatal, or No Device), and statuses of the media, bin, shutter, and printer.
This report is displayed in a management report dialog that can be printed by the receipt printer or saved to an
external memory device.

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ENVELOPE ACCEPT TEST

ACCESS INSTRUCTIONS:
1. From the DIAGNOSTICS screen, select the ENVELOPE DEPOSITORY option by pressing number <6> on the
keypad.
2. From the ENVELOPE DEPOSITORY screen, select the ENVELOPE ACCEPT TEST option by pressing number
<2> on the keypad.

DESCRIPTION:
The ENVELOPE ACCEPT TEST accepts an envelope, prints the data, and stores the inserted envelope, if envelope
is normal. If the inserted envelope is too long or short, it will be returned and prompts the operator to retrieve
it.
The printed data on the envelope is printed as follows:
0123456789*,~./:+$#
ABCDEFGHIJKLMNOPQRSTUVWXYZabcdefghijklmnopqrstuvwxyz

After the test is completed, press <1> to repeat the test or <2> to exit back to the Envelope Depository menu.

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ENVELOPE RETURN TEST

ACCESS INSTRUCTIONS:
1. From the DIAGNOSTICS screen, select the ENVELOPE DEPOSITORY option by pressing number <6> on the
keypad.
2. From the ENVELOPE DEPOSITORY screen, select the ENVELOPE RETURN TEST option by pressing number
<3> on the keypad.

DESCRIPTION:
The ENVELOPE RETURN TEST accepts an envelope, prints the data, and returns the inserted envelope.

The printed data on the envelope is printed as follows:

0123456789*,~./:+$#
ABCDEFGHIJKLMNOPQRSTUVWXYZabcdefghijklmnopqrstuvwxyz

After the test is completed, press <1> to repeat the test or <2> to exit back to the Envelope Depository menu.

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ENVELOPE DISPENSE AND RETRACT TEST

ACCESS INSTRUCTIONS:
1. From the DIAGNOSTICS screen, select the ENVELOPE DEPOSITORY option by pressing number <6> on the
keypad.
2. From the ENVELOPE DEPOSITORY screen, select the ENVELOPE DISPENSE AND RETRACT TEST option by
pressing number <4> on the keypad.

DESCRIPTION:
The ENVELOPE DISPENSE AND RETRACT TEST tests the dispensing capability of the envelope depository. The
test dispenses an envelope and then automatically retracts it into the depository storage bin.

After the test is completed, press <1> to repeat the test or <2> to exit back to the Envelope Depository menu.

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ENVELOPE LENGTH TEST

ACCESS INSTRUCTIONS:
1. From the DIAGNOSTICS screen, select the ENVELOPE DEPOSITORY option by pressing number <6> on the
keypad.
2. From the ENVELOPE DEPOSITORY screen, select the ENVELOPE LENGTH TEST option by pressing number
<5> on the keypad.

DESCRIPTION:
The ENVELOPE LENGTH TEST tests the sensors that detect a long or short envelope. The test accepts an
envelope, checks the length, and returns the inserted envelope.

After the test is completed, press <1> to repeat the test or <2> to exit back to the Envelope Depository menu.

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SHUTTER TEST (ENVELOPE DEPOSITORY)

ACCESS INSTRUCTIONS:
1. From the DIAGNOSTICS screen, select the ENVELOPE DEPOSITORY option by pressing number <6> on the
keypad.
2. From the ENVELOPE DEPOSITORY screen, select the SHUTTER TEST option by pressing number <7> on the
keypad.

DESCRIPTION: TBD

RESET
ACCESS INSTRUCTIONS:
1. From the DIAGNOSTICS screen, select the ENVELOPE DEPOSITORY option by pressing number <6> on the
keypad.
2. From the ENVELOPE DEPOSITORY screen, select the RESET option by pressing number <8> on the keypad.

DESCRIPTION:
The RESET function resets the envelope depository and displays the depository status report. This report is
displayed in a management report dialog that can be printed to the receipt printer or saved to an external
memory device.

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ELECTRONIC JOURNAL

ELECTRONIC JOURNAL
ELECTRONIC JOURNAL MENU OPTIONS ............................................................................. 90
EXPORT UNAUDITED RECORDS .......................................................................................... 91
DISPLAY LAST X RECORDS ............................................................................................... 92
JOURNAL STATISTICS ......................................................................................................... 93
JOURNAL SETTINGS ........................................................................................................... 94
AUTO EXPORT ........................................................................................................................................ 94
AUTO DELETE ........................................................................................................................................ 94
DELETE INTERVAL (DAYS) ....................................................................................................................... 95
DELETE RECORDS OLDER THAN (DAYS) .................................................................................................. 95
SAVE SETTINGS ....................................................................................................................................... 95

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ELECTRONIC JOURNAL
ACCESS INSTRUCTIONS:
1. From the MAIN MENU screen, select the ELECTRONIC JOURNAL option by pressing number <3> on the
keypad.

DESCRIPTION:
The ELECTRIC JOURNAL option allows the terminal operator to perform the following functions:
1. EXPORT UNAUDITED RECORDS. This function is used to save all unaudited records in the electronic
journal to an external storage device.
2. DISPLAY LAST X RECORDS. This function is used to display and print records from the electronic journal
either before or after they have been audited.
3. JOURNAL STATISTICS. This function displays a management report with electronic journal information.
4. JOURNAL SETTINGS. This function sets the parameters that will allow the electronic journal data to be
exported daily or deleted at a predefined schedule based on the time in days and age of the records.

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EXPORT UNAUDITED RECORDS

ACCESS INSTRUCTIONS:
1. From the MAIN MENU screen, select the ELECTRONIC JOURNAL option by pressing number <3> on the
keypad.
2. From the ELECTRONIC JOURNAL screen, select the EXPORT UNAUDITED RECORDS option by pressing the
number <1> on the keypad.

DESCRIPTION:
The EXPORT UNAUDITED RECORDS function allows user to save all unaudited records to an external storage
device that is attached to any available USB port on the computer. This option saves an electronic journal
XML file in zipped format. It contains all the records that have not been previously marked as audited. For
example:
EJ12345678101420051410.zip
12345678 - Terminal number
10142005 - Date (mmddyyyy)
1410 - Time (hhmm)

This procedure requires you to attach an external storage device such as a pin drive to one of the USB ports
on the computer. To save parameters to the device:
! Open the cabinet sleeve door.
! Locate one of the USB port connectors. Install the external device into an available USB port connector.
! Press <3> on the keypad. At the confirmation dialog, select <Enter> to save the terminal parameters to
the device.
NOTE: There is no removal of records performed by this option.

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DISPLAY LAST X RECORDS

ACCESS INSTRUCTIONS:
1. From the MAIN MENU screen, select the ELECTRONIC JOURNAL option by pressing number <3> on the
keypad.
2. From the ELECTRONIC JOURNAL screen, select the DISPLAY LAST X RECORDS option by pressing the
number <2> on the keypad.

DESCRIPTION:
The DISPLAY LAST X RECORDS function is used to display and print records from the electronic journal, either
before or after they have been audited. Records printed out using this command are not marked in any way.
This function will not affect the operation of any of the other journal functions.
The maximum amount of records that can be displayed/printed is 4096.
This function is used for several purposes. It can be used to reprint records for which the paper trail has been
lost or destroyed. It can also be used to print out records for diagnostic purposes.
When using this function you will be prompted to enter the number of the most recently collected records to
be printed. It always operates on the last ‘X’ entries. If an operator needs to see a transaction that happened
about 10 records earlier, entering ‘13’ at the prompt will cause the last 13 records to be printed, but not cleared
from the buffer. This will ensure that the transaction in question is printed.
! Press number <1> to highlight the number of records to enter. After entering a #, press <Enter>. Next,
press number <2> “Perform Query” to display the records.

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JOURNAL STATISTICS
ACCESS INSTRUCTIONS:
1. From the MAIN MENU screen, select the ELECTRONIC JOURNAL option by pressing number <3> on the
keypad.
2. From the ELECTRONIC JOURNAL screen, select the JOURNAL STATISTICS option by pressing the number
<3> on the keypad.

DESCRIPTION:
The JOURNAL STATISTICS function will display a management report that provides specific information about
the electronic journal such as the date of last audit, file size, and the remaining disk space available.

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JOURNAL SETTINGS
ACCESS INSTRUCTIONS:
1. From the MAIN MENU screen, select the ELECTRONIC JOURNAL option by pressing number <3> on the
keypad.
2. From the ELECTRONIC JOURNAL screen, select the JOURNAL SETTINGS option by pressing the number
<4> on the keypad.

DESCRIPTION:
The JOURNAL SETTINGS function sets the parameters that will allow the electronic journal data to be exported
or deleted at a predefined schedule based on the time in days and age of the records.
The following options will be available:
1. AUTO EXPORT. Allows user to enable/disable a daily journal export file (XML format). If enabled, at
12:00 AM every day, the electronic journal records will automatically create an export file with data from
the previous 24 hours and save it to the ATM in the “C:\Program Files\Prism\Journal” folder. For
example:
EJ_12345678_10062005.xml
12345678 - Terminal number
10062005 - Date (mmddyyyy)
Since the files are in XML format, they can be read with a text editor but preferably XML Notepad. Ideally they
would be imported into an application that could search and display the data records in a sequential and
readable format.

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2. AUTO DELETE. Allows user to enable/disable the automatic deletion settings. When enabled, the
following options are available:
3. DELETE INTERVAL (DAYS). If Auto Delete is enabled, allows user to set (in days) how often the delete
function will be performed. The default value is ‘7’.
4. DELETE RECORDS OLDER THAN (DAYS). If Auto Delete is enabled, allows user to set (in days) the
deletion of journal records older than the specified number of days. The default value is ‘91’.
When Prism starts, any records older than the “Delete Records Older Than” will be deleted. It starts a counter
for the “Delete Interval” and every ‘nth’ day it performs the delete function.

** CAUTION **
The Delete options WILL delete audited AND un-
audited records!

5. SAVE SETTINGS/EXIT.

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PASSWORD MAINTENANCE

PASSWORD MAINTENANCE
PASSWORD MAINTENANCE MENU OPTIONS ....................................................................... 97
CHANGE USER PASSWORD ................................................................................................ 98
CHANGE USER NAME ........................................................................................................ 99
MODIFY USER ACCESS ..................................................................................................... 100
ADD USER ........................................................................................................................ 103
REMOVE USER .................................................................................................................. 104
TERMINAL USERS .............................................................................................................. 105
USER ACCESS REPORT ...................................................................................................... 106
CHANGE USERS PASSWORD .............................................................................................. 107

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PASSWORD MAINTENANCE
ACCESS INSTRUCTIONS:
1. From the MAIN MENU screen, select the PASSWORD MAINTENANCE option by pressing number <4> on the
keypad.

DESCRIPTION:
The PASSWORD MAINTENANCE option allows the terminal operator to perform the following functions:
NOTE: Functions with astericks (*) can only be performed by the Master User.
1. CHANGE USER PASSWORD. Use this function to change the currently logged in user’s password.
2. CHANGE USER NAME. Used to change the name assigned to a user.
3. * MODIFY USER ACCESS. Used to change the level of access assigned to a designated user.
4. * ADD USER. Adds a 2-digit ID and user name to the system.
5. * REMOVE USER. Removes a user from the system. Once removed, all password access for the selected
user is cancelled.
6. TERMINAL USERS. List users by 2-digit user ID and user name.
7. USER ACCESS REPORT. Displays the user access report for selected/all user(s).
8. * CHANGE USERS PASSWORD. Used to change other user’s passwords.

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CHANGE USER PASSWORD

ACCESS INSTRUCTIONS:
1. From the MAIN MENU screen, select the PASSWORD MAINTENANCE option by pressing number <4> on the
keypad.
2. From the PASSWORD MAINTENANCE screen, select the CHANGE USER PASSWORD option by pressing num-
ber <1> on the keypad.

DESCRIPTION:
The CHANGE USER PASSWORD function allows the currently logged in user to change their password. To
change the password:
! Select <1> on the keypad. When highlighted, enter the new password consisting of between 4-12
numeric digits. Press <Enter>.
! Select <2> on the keypad and enter the password a second time for verification. Press <Enter>.
! Select <3> to save the changes and exit.

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CHANGE USER NAME

ACCESS INSTRUCTIONS:
1. From the MAIN MENU screen, select the PASSWORD MAINTENANCE option by pressing number <4> on the
keypad.
2. From the Password Maintenance screen, select the CHANGE USER NAME option by pressing number <2>
on the keypad.

DESCRIPTION:
The CHANGE USER NAME function allows the currently logged in user to change their user name. To change the
user name:
! Select <1> on the keypad. When highlighted, enter the new name consisting of up to a maximum of 40
alphanumeric characters. Characters are entered using the rear keyboard. Press <Enter>.
! Select <2> to save the change and exit.

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MODIFY USER ACCESS

ACCESS INSTRUCTIONS:
1. From the MAIN MENU screen, select the PASSWORD MAINTENANCE option by pressing number <4> on the
keypad.
2. From the PASSWORD MAINTENANCE screen, select the MODIFY USER ACCESS option by pressing number
<3> on the keypad.

* Note *
This function is only available to personnel
with Master password access to Manage-
ment Functions.

DESCRIPTION:
The MODIFY USER ACCESS function allows the Master user to select which option(s) in Management functions
will be accessible by the user. To modify user access privileges:
! Press <1> to select the User ID; press <2> to modify user access.
A dialog box appears showing a list of Management Functions that can be accessed to the user. The functions
are organized according to Main menu headings. “Checked” items will be accessible and “unchecked” items
will not.
Follow these steps to select/deselect an entire functional group or specific function within a group:

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! Front Keypad. Use the left and right arrow (< >) keys to move the highlight bar up and down the list.
! Rear PC Keypad. Use down (" ") and up (##) keys to move the highlight bar up and down the list.

1. To deselect ALL the functions within a group, highlight the function group name and press the <Enter>
key. ALL the functions within that group will be deselected (checkmarks removed) indicating that access to
those functions will be denied.

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2. To select ALL the functions within a group, highlight the function group name and press the <Enter>
key. ALL the functions within that group will be selected (checkmarks added) indicating that access to those
functions will be allowed.

3. To deselect SPECIFIC functions within a group, highlight the specific function and press the <Enter>
key. That function will be deselected (check mark removed) indicating that access to that function will be
denied.

4. To select SPECIFIC functions within a group, highlight the specific function and press the <Enter> key.
That function will be selected (checkmark added) indicating that access to that function will be allowed.

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ADD USER
ACCESS INSTRUCTIONS:
1. From the MAIN MENU screen, select the PASSWORD MAINTENANCE option by pressing number <4> on the
keypad.
2. From the PASSWORD MAINTENANCE screen, select the ADD USER option by pressing number <4> on the
keypad.

* Note *
This function is only available to personnel
with Master password access to Manage-
ment Functions.

DESCRIPTION:
The ADD USER function allows adding a new user to the system. To add a new user:
! Select <1> on the keypad. When highlighted, enter the new user ID consisting of 2-digits. Press <Enter>.
! Select <2> on the keypad. When highlighted, enter the new name consisting of up to a maximum of 40
alphanumeric characters. Press <Enter>.
! Select <3> on the keypad. When highlighted, enter the new password consisting of between 4-12
numeric digits. Press <Enter>.
! Select <4> on the keypad and enter the new password a second time for verification. Press <Enter>.
! Select <5> to save the changes and exit.

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REMOVE USER
ACCESS INSTRUCTIONS:
1. From the MAIN MENU screen, select the PASSWORD MAINTENANCE option by pressing number <4> on the
keypad.
2. From the PASSWORD MAINTENANCE screen, select the REMOVE USER option by pressing number <5> on
the keypad.

* Note *
This function is only available to personnel
with Master password access to Manage-
ment Functions.

DESCRIPTION:
The REMOVE USER function allows removing an existing user from the system. To remove an existing user:
! Select <1> on the keypad. Toggle through the 2-digit ID codes for the user you want to remove from the
system.
! Select <2> on the keypad. You will be prompted to confirm the remove operation.

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TERMINAL USERS
ACCESS INSTRUCTIONS:
1. From the MAIN MENU screen, select the PASSWORD MAINTENANCE option by pressing number <4> on the
keypad.
2. From the PASSWORD MAINTENANCE screen, select the TERMINAL USERS option by pressing number <6>
on the keypad.

DESCRIPTION:
The TERMINAL USERS function lists the ID code and corresponding user name for all users in the system. This
status is displayed in a management report dialog which you can print to the receipt printer or save to an
external memory device.

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USER ACCESS REPORT

ACCESS INSTRUCTIONS:
1. From the MAIN MENU screen, select the PASSWORD MAINTENANCE option by pressing number <4> on the
keypad.
2. From the PASSWORD MAINTENANCE screen, select the USER ACCESS REPORT option by pressing number
<7> on the keypad.

DESCRIPTION:
The USER ACCESS REPORT lists the management functions the selected user(s) can access. To access a user:

! Select <1> on the keypad. When highlighted, select indi-

vidual users or all.
! Select <2> on the keypad to display the user(s) access
report.

This status is displayed in a management report which

can be printed to the receipt printer or saved to an
external memory device.

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CHANGE USERS PASSWORD

ACCESS INSTRUCTIONS:
1. From the MAIN MENU screen, select the PASSWORD MAINTENANCE option by pressing number <4> on the
keypad.
2. From the PASSWORD MAINTENANCE screen, select the CHANGE USERS PASSWORD option by pressing
number <8> on the keypad.

* Note *
This function is only available to personnel
with Master password access to Manage-
ment Functions.

DESCRIPTION:
The CHANGE USERS PASSWORD function allows changing other user’s passwords. To change other user’s
passwords:
! Select <1> on the keypad. Toggle through the 2-digit ID codes for the user you want to change password
for.
! Select <2> on the keypad. Enter a new password (4-12 digits). Press <Enter>.
! Select <3> on the keypad. Verify the new password by reentering. Press <Enter>.
! Select <4> to save the new password and exit.

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SYSTEM PARAMETERS

SYSTEM PARAMETERS
SYSTEM PARAMETERS MENU OPTIONS ................................................................................ 109
GENERAL SETTINGS ............................................................................................................ 110
TIME ZONE ................................................................................................................................................. 110
DATE/TIME ................................................................................................................................................. 110
SAVE SETTINGS ............................................................................................................................................ 110
SELECT SCREEN FILE ......................................................................................................... 110
SHUTDOWN TERMINAL ...................................................................................................... 111
RESTART TERMINAL ........................................................................................................... 111
PERFORM SOFTWARE UPDATES ........................................................................................... 112
PERFORM WINDOWS UPDATES ........................................................................................... 113

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SYSTEM PARAMETERS
ACCESS INSTRUCTIONS:
1. From the MAIN MENU screen, select the SYSTEM PARAMETERS option by pressing number <5> on the
keypad.

DESCRIPTION:
The SYSTEM PARAMETERS option allows the terminal operator to perform the following functions:
1. GENERAL SETTINGS. This function allows setting the terminal’s time zone, date, and time.
2. SELECT SCREEN FILE. Note: Function currently not available.
3. SHUTDOWN TERMINAL. This function will power down the terminal.
4. RESTART TERMINAL. This function will reset (reboot) the terminal.
5. PERFORM SOFTWARE UPDATES. This function allows loading/updating terminal operating software.
6. PERFORM WINDOWS UPDATES. This function allows updating the terminals’ Windows application.

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GENERAL SETTINGS
ACCESS INSTRUCTIONS:
1. From the MAIN MENU screen, select the SYSTEM PARAMETERS option by pressing number <5> on the
keypad.
2. From the SYSTEM PARAMETERS screen, select the GENERAL SETTINGS option by pressing number <1> on
the keypad.

DESCRIPTION:
The GENERAL SETTINGS function allows setting the terminal’s time zone ,date, and time properties. To set these
properties:

! Select <1> on the keypad to toggle through the available options. Select the terminals TIMEZONE.
! Select <2> on the keypad. When highlighted, select the terminals DATE properties using the on-screen
calendar.

! Select <3> on the keypad. When highlighted, enter the terminals TIME properties.
! Select <4> on the keypad to save the settings and exit.

SELECT SCREEN FILE

ACCESS INSTRUCTIONS:
1. From the MAIN MENU screen, select the SYSTEM PARAMETERS option by pressing number <5> on the
keypad.
2. From the SYSTEM PARAMETERS screen, select the SELECT SCREEN FILE option by pressing number <2> on
the keypad.

DESCRIPTION: TBD

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SHUTDOWN / RESTART TERMINAL

ACCESS INSTRUCTIONS:
1. From the MAIN MENU screen, select the SYSTEM PARAMETERS option by pressing number <5> on the
keypad.
2. From the SYSTEM PARAMETERS screen, select the SHUTDOWN TERMINAL option by pressing number <3>
on the keypad.
3. From the SYSTEM PARAMETERS screen, select the RESTART TERMINAL option by pressing number <4> on
the keypad.

DESCRIPTION:
The SHUTDOWN TERMINAL function will power down the terminal. When prompted, press <1> on the keypad to
initiate the shutdown operation. Once the computer is powered down, you will have to manually turn the power
supply ON/OFF switch to the OFF position.

* WARNING! *
To SHUT OFF power to this unit, turn off the switch on the power module and remove the
power cord from the PC. Press the UPS switch for 2 seconds and release. The LEDs on
the UPS will turn OFF. If the LED’s remains ON (indicating power), press the switch for
another 2 seconds and release.

DESCRIPTION:
The RESTART TERMINAL function will just reboot the
terminal. It will take several minutes for the terminal to
power down/up the computer. When prompted, press
<1> on the keypad to initiate the restart operation.

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PERFORM SOFTWARE UPDATES

ACCESS INSTRUCTIONS:
1. From the MAIN MENU screen, select the SYSTEM PARAMETERS option by pressing number <5> on the
keypad.
2. From the SYSTEM PARAMETERS screen, select the PERFORM SOFTWARE UPDATES option by pressing num-
ber <5> on the keypad.

DESCRIPTION:
The PERFORM SOFTWARE UPDATES function will update the software components with a Prism#.TLF file stored
on either a USB external device (D:\) or stored in theC:\root drive . The version update must be greater than the
current version running on the terminal. If not, it will “fallback” to the current version. To update terminal
software:

Locate one of the USB port connectors. Install the external device into an available USB port connector.

Press <1> to select the drive that the USB storage device is connected. Press <2> to locate the updated
software.

Press <3> on the keypad. The terminal will restart and the installation of the software will be performed
automatically.

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PERFORM WINDOWS UPDATES

ACCESS INSTRUCTIONS:
1. From the MAIN MENU screen, select the SYSTEM PARAMETERS option by pressing number <5> on the
keypad.
2. From the SYSTEM PARAMETERS screen, select the PERFORM WINDOWS UPDATES option by pressing number
<6> on the keypad.

DESCRIPTION:
The PERFORM W INDOWS U PDATES function will update the Microsoft Windows application with a
MSUpdate*.TLF file stored on a USB external device. The version update must be greater than the current
version running on the terminal. If not, it will “fallback” to the current version. To update terminal software:

! Locate one of the USB port connectors. Install the external device into an available USB port connector.
! Press <1> to select the drive that the USB storage device is connected. Press <2> to locate/select the
file to install.

! Press <3> on the keypad. The installation of the selected file will be performed.

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TERMINAL C ONFIGURATION

TERMINAL CONFIGURATION
TERMINAL CONFIGURATION MENU OPTION .............................................................. 117-118
GENERAL PARAMETERS .................................................................................................... 119
TERMINAL NUMBER ................................................................................................................................. 119
SEND CABINET ALARM STATUS ................................................................................................................. 119
SELECT CABINET ALARM STATUS CODE ..................................................................................................... 119
SEND SAFE DOOR ALARM STATUS ............................................................................................................. 119
ENTER / EXIT MAINTENANCE STATUS OPTIONS ............................................................................................ 119
SET ZERO PANLN TO 1F ......................................................................................................................... 120
RESTRICT WINDOWS ACCESS STATUS ......................................................................................................... 120
SAVE GENERAL PARAMETERS .................................................................................................................... 120
COUPONS ...................................................................................................................... 121
STATE SETTINGS .............................................................................................................. 122
USE OVERLAY SCREEN FOR AMOUNT ENTRY .............................................................................................. 122
USE ENTER KEY TO TERMINATE AMOUNT ENTRY ........................................................................................ 122

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TERMINAL CONFIGURATION (CONT)

MAP ENTER KEY FOR AMOUNT ENTRY .. ........................................................................................................... 122
USE ENTER KEY TO TERMINATE INPUT INFORMATION .. ..................................................................................... 122
MAP ENTER KEY FOR INPUT INFORMATION ................................................................................................ 122
SAVE SETTINGS / EXIT ............................................................................................................................... 122
CASH DISPENSER SETUP ................................................................................................ 123
GENERAL SETTINGS .................................................................................................................................... 124
REPORT ERROR STATUS AS LOGICAL ........................................................................................................... 124
TRAP STATUS THRESHOLD (CONSECUTIVE SHUTTER ERRORS) ....................................................................... 124
AUTOMATIC CASH RETRACT ....................................................................................................................... 124
REPORT DISPENSER COMPLETION TEST ...................................................................................................... 125
NUMBER OF HOPPERS .............................................................................................................................. 125
SELECT PARTIAL DISPENSE STATUS ............................................................................................................. 125
SAVE SETTINGS / EXIT ............................................................................................................................... 125
912 HOST LOGICAL CASSETTE MAPPING ....................................................................................................... 126-127
CONFIGURE CASSETTE(S) ............................................................................................................................ 128
CURRENCY CODE ..................................................................................................................................... 129
CURRENCY VALUE .................................................................................................................................... 129
CURRENCY VARIANT .................................................................................................................................. 129
SAVE CASSETTE SETTINGS ......................................................................................................................... 129
CONFIGURE CURRENCIES ............................................................................................................................ 130
ADD CURRENCY / EDIT CURRENCY DIMENSIONS .......................................................................................... 131-133
LIST CURRENCIES ..................................................................................................................................... 134
INITIALIZE SECURITY MODULE ................................................................................................................... 135
SCREEN SETUP ................................................................................................................ 136
GEOMETRY (ROW,COLUMN) ........................................................................................................................ 136
SAVE SETTINGS / EXIT ................................................................................................................................. 136
AUDIO SETUP ................................................................................................................. 137
GENERAL SETTINGS .................................................................................................................................... 138
IMPORT - REPEAT KEY SPEECH DATA / ORIENTATION MESSAGE ..................................................................... 139
PREVIEW - REPEAT KEY SPEECH / ORIENTATION MESSAGE / SAMPLE VOICE .................................................. 140
PRINTER SETUP ............................................................................................................... 141
GENERAL SETTINGS .................................................................................................................................... 142
CONFIGURE - RECEIPT PRINT FORM / COUPON PRINT FORM .......................................................................... 143
TEST - RECEIPT FORM SETTINGS / COUPON FORM SETTINGS .......................................................................... 144
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TERMINAL CONFIGURATION (CONT)

COMMUNICATION ........................................................................................................... 145
GENERAL SETTINGS .................................................................................................................................... 146
MAC-ING ................................................................................................................................................... 146
SAVE SETTINGS / EXIT ................................................................................................................................. 146
ETHERNET SETTINGS ................................................................................................................................... 147
USE DHCP SERVER TO OBTAIN TERMINAL IP ADDRESS ................................................................................ 147
TERMINAL IP ADDRESS ............................................................................................................................... 149
SUBNET MASK ........................................................................................................................................... 149
DEFAULT GATEWAY .................................................................................................................................... 149
USE DHCP SERVER TO OBTAIN DNS SERVER ADDRESS ................................................................................ 149
PRIMARY DNS SERVER ............................................................................................................................... 149
ALTERNATE DNS SERVER ........................................................................................................................... 149
PRIMARY WINS SERVER ............................................................................................................................. 150
SAVE SETTINGS .......................................................................................................................................... 150
HOST COMMUNICATION PROTOCOL SETTINGS ................................................................................................ 151
PROTOCOL (TCP/IP) .................................................................................................................................. 151
MESSAGE FORMAT ..................................................................................................................................... 151
SERVER MODE .......................................................................................................................................... 152
REMOTE HOST ADDRESS ............................................................................................................................. 152
PORT NUMBER .......................................................................................................................................... 152
CONVERSION TABLE .................................................................................................................................... 152
TRACE FILES ............................................................................................................................................. 152
SAVE SETTINGS .......................................................................................................................................... 152
PROTOCOL (SNA) ..................................................................................................................................... 153
POLL ADDRESS .......................................................................................................................................... 153
LOGICAL UNIT NUMBER .............................................................................................................................. 153
LOGICAL UNIT TYPE .................................................................................................................................... 153
CONVERSION TABLE .................................................................................................................................... 154
TRACE FILES ............................................................................................................................................. 154
SAVE SETTINGS .......................................................................................................................................... 154
EICON CARD SETTINGS ............................................................................................................................... 155
ENVELOPE DEPOSITORY SETUP ....................................................................................... 156
ENVELOPE SUPPLY UNIT ............................................................................................................................ 156
MAX NUMBER OF CONSECUTIVE DISPENSES ................................................................................................. 156

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TERMINAL CONFIGURATION
ACCESS INSTRUCTIONS:
1. From the MAIN MENU screen, select the TERMINAL CONFIGURATION option by pressing number <6> on
the keypad.

DESCRIPTION:
The TERMINAL CONFIGURATION option allows the terminal operator to perform the following functions:
1. GENERAL PARAMETERS. This function enables you to view and/or configure general parameters such as
terminal number, enable cabinet/safe alarm status, maintenance options, PAN length, and Windows
restriction access.
2. COUPONS. This function allows you to configure printed and dispensed coupon parameters. Note:
Function currently not available.
3. STATE SETTINGS. This function used to enable and configure screen and key options for the Amount
entry and Input information screens.
4. CASH DISPENSER SETUP. This function allows user to view and/or configure available cassette information.

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5. SCREEN SETUP. This function sets the screen geometry.

6. AUDIO SETUP. This function used to configure voice assistance settings.
7. PRINTER SETUP. This function allows configuration and test of print settings for printed forms and
receipts.
8. COMMUNICATIONS. This function allows you to view and/or configure the communication protocol
settings.
9. ENVELOPE DEPOSITORY SETUP. This function used to enable/disable the envelope depository and set
the number of envelopes dispensed (when enabled) to the customer.

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GENERAL PARAMETERS
ACCESS INSTRUCTIONS:
1. From the MAIN MENU screen, select the TERMINAL CONFIGURATION option by pressing number <6> on
the keypad.
2. From the TERMINAL CONFIGURATION screen, select the GENERAL PARAMETERS option by pressing num-
ber <1> on the keypad.

DESCRIPTION:
The GENERAL PARAMETERS option allows the terminal operator to perform the following functions:
1. TERMINAL NUMBER. This function enables you to edit the terminal number. It is a unique string of
sixteen (16) numbers (usually provided by the host network or bank). The terminal ID will be sent to the
host when specified. Press <1> on the keypad to enter/edit the ID number.
2. SEND CABINET ALARM STATUS (Default: Disabled). This function allows you to enable/disable the send
cabinet alarm status. Press <2> on the keypad to either enable (check) or disable (uncheck). When
enabled, menu option (3) - ‘Send Cabinet Alarm Status Code’ will automatically be enabled.
3. SELECT CABINET ALARM STATUS CODE (Default: Grayed out). When enabled, allows user to select
status code ‘204’ or ‘208’ that is sent to the host network or bank. Press <3> on the keypad to choose
status code.
4. SEND SAFE DOOR ALARM STATUS. This function allows you to enable/disable the send safe door alarm
status. Press <4> on the keypad to either enable (check) or disable (uncheck).
5. ENTER/EXIT MAINTENANCE STATUS OPTIONS. The available status options are described below. Press
<5> on the keypad to toggle through the options.

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6. SET ZERO PANLN TO 1F (Default: Enabled). This function allows the terminal operator to enable/
disable this selection. When “enabled”, the FIT Table PAN length of zero (0) is automatically set to
“1F”. This is required for some networks to successfully send the correct encrypted PIN.
Press <6> on the keypad to toggle either enable (check) or disable (uncheck).
7. RESTRICT WINDOWS ACCESS STATUS (Default: Enabled). This function allows the terminal operator to
enable/disable this selection. When “enabled”, it prohibits use of the PC keyboard to access any of
the Windows XP functions. Only the keys used for Management function options will be enabled.
Press <7> on the keypad to toggle either enable (check) or disable (uncheck).
8. SAVE GENERAL PARAMETERS AND EXIT. Allow user to save all the displayed settings and exit from menu.
Press <8> on the keypad to save and exit.

ENTER MAINTENANCE
! SEND SUPPLY STATUS ONLY. When selected, the terminal will send an unsolicited message, status code
‘320’, to the host when the maintenance function is entered. This is the default selection.
! Send Supervisory Status Only. When selected, the terminal will send an unsolicited message, status
code ‘340’, to the host when the maintenance function is entered.
! Send Supervisory/Supply Status. When selected, the terminal will send two (2) unsolicited messages,
status code ‘320’ and ‘360’, to the host when the maintenance function is entered.

EXIT MAINTENANCE
When the user exits maintenance, the terminal will send an unsolicited message, status code ‘300’, to the
host.
When finished configuring the general parameters, press <6> on the keypad to save parameters and exit.

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C OUPONS
ACCESS INSTRUCTIONS:
1. From the MAIN MENU screen, select the TERMINAL CONFIGURATION option by pressing number <6> on
the keypad.
2. From the TERMINAL CONFIGURATION screen, select the COUPONS option by pressing number <2> on the
keypad.

DESCRIPTION: TBD

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STATE SETTINGS
ACCESS INSTRUCTIONS:
1. From the MAIN MENU screen, select the TERMINAL CONFIGURATION option by pressing number <6> on
the keypad.
2. From the TERMINAL CONFIGURATION screen, select the STATE SETTINGS option by pressing number <3>
on the keypad.

DESCRIPTION:
The STATE SETTINGS option allows the terminal operator to perform the following functions:
1. USE OVERLAY SCREEN FOR AMOUNT ENTRY. This function allows you to enable/disable whether the
overlay screen is displayed for amount entry.
2. USE ENTER KEY TO TERMINATE AMOUNT ENTRY. This function allows you to enable/disable the <Enter>
key for terminating amount entry.
3. MAP ENTER KEY FOR AMOUNT ENTRY. If Use Enter Key to Terminate Amount Entry function is enabled,
this setting specifies what function key can also be used to terminate amount entry (must match the
key specified in the F state).
4. USE ENTER KEY TO TERMINATE INPUT INFO. This function allows you to enable/disable the <Enter> key
for terminating input information.
5. MAP ENTER KEY FOR INPUT INFORMATION. If Use Enter Key to Terminate Input Info function is enabled,
this setting specifies what function key can also be used to terminate input information (must match
the key specified in the H state).
6. SAVE SETTINGS/EXIT.

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CASH DISPENSER SETUP

ACCESS INSTRUCTIONS:
1. From the MAIN MENU screen, select the TERMINAL CONFIGURATION option by pressing number <6> on
the keypad.
2. From the TERMINAL CONFIGURATION screen, select the CASH DISPENSER SETUP option by pressing num-
ber <4> on the keypad.

DESCRIPTION:
The CASH DISPENSER SETUP option allows the terminal operator to perform the following functions:
1. GENERAL SETTINGS. This function allows user to set cassette status reporting, value of trap status
threshold, set retract cash option, and set wait for bills taken option.
2. 912 HOST LOGICAL CASSETTE MAPPING. This function allows user to map the 912 logical name as
specified by the host network or bank.
3. CONFIGURE CASSETTES. This function allows configuring the cassette parameters for country code and
currency value.
4. CONFIGURE CURRENCIES. This function allows user to add a new currency, edit currency dimensions,
and list currencies.
5. INITIALIZE SECURITY MODULE. When exiting Management functions, during the device Health Check,
you may see the window “Dispense Security Unit Not Initialized”. This option prompts user the
“reinitialization” process for the security module.

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GENERAL SETTINGS
ACCESS INSTRUCTIONS:
1. From the MAIN MENU screen, select the TERMINAL CONFIGURATION option by pressing number <6> on
the keypad.
2. From the TERMINAL CONFIGURATION screen, select the CASH DISPENSER SETUP option by pressing num-
ber <4> on the keypad.
3. From the CASH DISPENSER SETUP screen, select the GENERAL SETTINGS option by pressing number <1>
on the keypad.

DESCRIPTION:
The GENERAL SETTINGS option allows the terminal operator to perform the following functions:
1. REPORT ERROR STATUS AS LOGICAL. This function allows user to set the cassette status reporting
option. When enabled, the cassette status will be reported to the host application per logical cassettes.
When disabled, the cassette status will be reported per physical cassettes. Press <1> on the keypad to
toggle between enabled (check) or disabled (uncheck).
2. TRAP STATUS THRESHOLD (CONSECUTIVE SHUTTER ERRORS). This function allows user to set the value of
the trap status threshold. During the online transactions, the shutter may fail to open. If the number of
consecutive shutter failures is greater than or equal to the trap status threshold, the Prism software
reports the “Shutter” status to the host application. The default status is set to two (2). To enter a
value, press <2> on the keypad and enter the desired value. Press <Enter>. The trap status minimum/
maximum values are 0-99.
3. AUTOMATIC CASH RETRACT. This function allows user to set the retract cash option. When enabled, the
Prism software retracts the cash back into the ATM when the customer fails to remove within the
specified host timer. Press <3> on the keypad to toggle between enabled (check) or disabled (uncheck).
When disabled, menu option (4) - ‘Report Dispenser Completion Status’ will automatically be disabled.

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4. REPORT DISPENSER COMPLETION STATUS. This function allows user to set the wait for bills taken option.
The available values are described below. Press <4> on the keypad to toggle through the options.

WHEN BILL(S) PRESENTED (DEFAULT). When selected, the Prism software report the solicited completion
status to the host application as soon as it presents the bill(s) to the customer successfully.
However, if an error occurs while presenting the bill(s), the solicited error status will be reported to the
host.
If the customer fails to take the bill(s) or any error occurs after the bill(s) successfully presented, there
will be no solicited error status sent to the host.

WHEN BILL(S) TAKEN. When selected, the Prism software waits for the customer to remove the cash. If
the customer fails to remove the cash within the specified time (timer 5 and 7 that the host downloads
to the ATM), the Prism software reports the status to the host application.
5. NUMBER OF HOPPERS. This function allows user to specify the number of hoppers (feed channels) that
may have cassettes present in this terminal. The solicited status message sent to the host will only
report status for this number of hoppers.
6. SELECT PARTIAL DISPENSE STATUS. The solicited status message sent to the host for the dispenser
contains a Partial Dispense Status (byte 3). This option determines the value of this byte for cassette
low and out situations. Press <6> on the keypad to toggle between the available settings:

RETURN ‘5’ FOR LOW AND OUT (DEFAULT). The Partial Dispense status byte will always be ‘5’ for cassette
low and cassette out messages sent to the host.

Return ‘3’ for Low and Out. The The Partial Dispense status byte will always be ‘3’ for cassette low
and cassette out messages sent to the host.

RETURN ‘5’ FOR LOW AND ‘3’ WHEN ALL CASSTTES ARE OUT. The Partial Dispense status byte will be ‘5’
for cassette low and cassette out messages sent to the host. However, when the last casette goes to a
cassette out situation, the status byte will be ‘3’.
7. SAVE GENERAL SETTINGS AND EXIT. Allow user to save all the displayed settings and exit from menu.
Press <7> on the keypad to save and exit.

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912 HOST L OGICAL CASSETTE MAPPING

ACCESS INSTRUCTIONS:
1. From the MAIN MENU screen, select the TERMINAL CONFIGURATION option by pressing number <6> on
the keypad.
2. From the TERMINAL CONFIGURATION screen, select the CASH DISPENSER SETUP option by pressing num-
ber <4> on the keypad.
3. From the CASH DISPENSER SETUP screen, select the 912 HOST LOGICAL CASSETTE MAPPING option by
pressing number <2> on the keypad.
4. To select the value for a logical name, press the appropriate key (<1> to <8>) until the desired value is
shown in the box.

DESCRIPTION:
The 912 HOST LOGICAL CASSETTE MAPPING option allows the terminal operator to map the 912 logical names
“A” to “H” to one of the available cash unit information values (Currency Code + Value). The Currency Code
+ Value for each cassette is configured/changed via the Configure Cassette(s) option.
Only the Currency Code + Value for the cassettes that are currently inserted in the dispenser will be on the list
of available selections. “Not Used” indicates that the host logical name is not assigned to any cassette. If the
user assigns more than one host logical name to the same Currency Code + Value, the menu items for all those
host logical names will be highlighted.

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The table below lists the default name assignments:

De fault 912 Hos t Logical Name As s ignme nt

912 Host Logical Assigned Assigned
Name Currency Code Currency Value

A USD 1

B U SD 5

C U SD 10

D U SD 20

E U SD 50

F USD 100

G Reserved Reserved

H Reserved Reserved

The logical name that is assigned to the cassette will be used when solicited status message for the dispenser
is sent to the network host. For example (based on the default name assignments in the table above):

Cassette “Currency Code + Value” USD20 USD20 USD20 USD10

Solicited status ?00001D00000002D00000003D00000004C0000000

When a cassette is inserted in the ATM that has never been mapped to any 912 logical name, the default 912
logical name will be assigned based on the table above. If the cash unit information value for this cassette is
not found in this table, the operator will have to assign the available “Currency Code + Value” to the appro-
priate 912 logical name.

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CONFIGURE CASSETTES
ACCESS INSTRUCTIONS:
1. From the MAIN MENU screen, select the TERMINAL CONFIGURATION option by pressing number <6> on
the keypad.
2. From the TERMINAL CONFIGURATION screen, select the CASH DISPENSER SETUP option by pressing num-
ber <4> on the keypad.
3. From the CASH DISPENSER SETUP screen, select the CONFIGURE CASSETTES option by pressing number
<3> on the keypad.

DESCRIPTION:
The CONFIGURE CASSETTES option allows the terminal operator to select the cassette ID they want to configure/
change.
! Press <0> on the keypad repeatedly until the desired cassette ID is displayed. Note: The list will only
show the cassettes that are inserted in the dispenser.

For the F510 dispensing mechanism, there may be up to 4 cassettes - “A” through “D”. The cassette ID for
each cassette is based on which magnet is blocked. Reference table below.

Se ttings
(Block with Labe l on the Cas s e tte
M agne ts )
a Cas s e tte "A"
b Cas s e tte "B"
c Cas s e tte "C"
d Cas s e tte "D "

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By default, the dialog contains the settings from the “Configured Cassettes List”, as follows:

Cas s e tte ID Curre ncy Code Curre ncy Value Curre ncy Variant
a USD 20 1
b USD 20 1
c USD 20 1
d USD 20 1

1. CURRENCY CODE. This function allows user to select the Currency Code for the selected cassette.
! Press <1> on the keypad repeatedly until the desired currency code is displayed. The default Currency
Codes and Values are provided in the table below.
NOTE: To select additional currency codes, go to “CONFIGURE CURRENCIES > ADD CURRENCY” menu
option.
M e dia M e dia M e dia
Cas s e tte Curre ncy Curre ncy M e dia M e dia M e dia
Width Le ngth Thickne s s
Code Value Variant Width Le ngth Thickne s s
Variance Variance Variance
USD 20 1 65 7 156 3 12 0
USD 10 1 65 7 156 3 12 0
USD 50 1 65 7 156 3 12 0
USD 100 1 65 7 156 3 12 0
USD 5 1 65 7 156 3 12 0
USD 1 1 65 7 156 3 12 0
RM D 50 1 70 2 150 0 13 0
RM D 100 1 77 2 155 0 13 0

2. CURRENCY VALUE (WHOLE AMOUNT). This function allows user to enter the currency value for the
selected cassette. This field accepts the whole dollar amount (ex: ‘20’). The maximum length of this field
is eleven (11) digits and the maximum value is 99,000,000,000.
! Press <2> on the keypad, then enter the value in the corresponding box. Press <Enter> when completed.

3. CURRENCY VARIANT. This function allows user to select the desired currency variant.
! Press <3> on the keypad repeatedly until the desired currency variant is displayed. The option is only
enabled if there is more than one (1) variant available for this currency.
Note: Available currency variants are set via “CONFIGURE CURRENCIES > ADD OR EDIT CURRENCIES” menu
options.

4. SAVE CASSETTE SETTINGS. This function allows user to save all the displayed settings.
! Press <4> on the keypad to save the settings fir the selected cassette.

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CONFIGURE CURRENCIES
ACCESS INSTRUCTIONS:
1. From the MAIN MENU screen, select the TERMINAL CONFIGURATION option by pressing number <6> on
the keypad.
2. From the TERMINAL CONFIGURATION screen, select the CASH DISPENSER SETUP option by pressing num-
ber <4> on the keypad.
3. From the CASH DISPENSER SETUP screen, select the CONFIGURE CURRENCIES option by pressing number
<4> on the keypad.

DESCRIPTION:
The CONFIGURE CURRENCIES option allows the terminal operator to perform the following functions:

1. ADD CURRENCY. This function allows user to add a new Currency (Code, Value, Variant) to the “LIST
CURRENCIES” function.
2. EDIT CURRENCY DIMENSIONS. This function allows user to configure media dimensions for any currency
that exists in the “LIST CURRENCIES” function.
3. LIST CURRENCIES. This function lists all the currencies that have been configured at this ATM.

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ADD / EDIT CURRENCY

ACCESS INSTRUCTIONS:
1. From the MAIN MENU screen, select the TERMINAL CONFIGURATION option by pressing number <6> on
the keypad.
2. From the TERMINAL CONFIGURATION screen, select the CASH DISPENSER SETUP option by pressing num-
ber <4> on the keypad.
3. From the CASH DISPENSER SETUP screen, select the CONFIGURE CURRENCIES option by pressing number
<4> on the keypad.
4. From the CONFIGURE CURRENCIES screen, select the ADD CURRENCY option by pressing number <1> on
the keypad.

5. From the CONFIGURE CURRENCIES screen, select the EDIT CURRENCY DIMENSIONS option by pressing
number <2> on the keypad.

DESCRIPTION:
The ADD CURRENCY and EDIT CURRENCY DIMENSIONS options allow the terminal operator to add and/or edit
currency to the “LIST CURRENCIES” function. If the currency is not already part of this list, it must be added
before it can be assigned to a cassette(s).

1. CURRENCY CODE. This function allows user to select the Currency Code from the list of available
currency codes.
! Press <1> on the keypad repeatedly until the desired currency code is displayed. The list of all possible
currency codes is listed on next page.
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Curre ncy Code s

C urrency C urrency
C ountry C urrency Type C ountry C urrency Type
C ode C ode

AR S Argentina Argentina Peso EU R European U nion Euro

AU D Australia Australia D ollar FR F France Euro

B OB B olivia B oliviano GB P U nited K ingdom Pound Sterling

B OV B olivia MVD OL GR D Greece D rachma

BRL B raz il B raz ilian R eal GTO Guatemala Quetz al

C AD C an ad a C anadian D ollar HKD H ong K ong H ong K ong D ollar

C LF C hile U nidades D e Formento HNL H onduras Lempira

C LP C hile C hilean Peso HUF H ungary Forint

CNY C hina C hinese Yuan ID R Indonesia R upiah

C OP C olumbia C olumbian Peso IEP Ireland Irish Pound

CRC C osta R ica C osta R ican C olon IN R India R upiahs

C YP C yprus C yprus Pound MXN Mexico Mexican N uevoPeso

C ZK C z ech R epublic C z ech K oruna N IO N icaragua C ordo ba Oro

D EM Germany Euro N ZD N ew Zealand N ew Zealand D ollar

D OP D ominican R epublic D ominican R MB C hina C hinese R enminbi Yuan

EC S E cu ad o r Sucre SVC El Salvador El Salvador C olon

EC V E cu ad o r U nidad D e Valor C oust U SD U nited States U S D ollar

EGP E g yp t Egyptian Pound ZAR South Africa R an d

2. CURRENCY VALUE (WHOLE AMOUNT). This function allows user to enter the currency value for the
selected cassette. This field accepts the whole dollar amount (Example: ‘20’). If the “Media Type” is set
to “Non-Currency”, this menu item will be grayed out and the value is set to ‘0’. The maximum length of
this field is eleven (11) digits and the maximum value is 99,000,000,000. If there is no value sent from the
device, the default value is set to ‘0’.
! Press <2> on the keypad to enter the value. Press <Enter> when completed.
When the <Enter> is pressed, the input value is validated. The valid value can only have two (2)
significant digits and 0 to 9 trailing zeros. For example, the input value of ‘100’ is valid but the input value
of ‘101’ is invalid. If the input value is invalid, the “Currency Value” menu item is highlighted.

3. CURRENCY VARIANT. This function allows user to enter the currency variant for the selected currency. If
there is no value sent from the device, the default value is set to ‘0’.
! Press <3> on the keypad to enter the value. Press <Enter> when completed.

4. CONTINUE TO CONFIGURE MEDIA DIMENSIONS. This function allows user to configure the media dimensions
for the selected currency.
! Press <4> on the keypad . The following screen is displayed:

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1. MEDIA WIDTH (IN MILLIMETERS). This function allows user to enter the width for the selected currency.
! Press <1> on the keypad to enter the value. Press <Enter> when completed.
2. MEDIA WIDTH VARIANCE (IN MILLIMETERS). This function allows user to enter the width variance of the
media for the selected currency.
! Press <2> on the keypad to enter the value. Press <Enter> when completed.
3. MEDIA LENGTH (IN MILLIMETERS). This function allows user to enter the length of the media for the
selected currency.
! Press <3> on the keypad to enter the value. Press <Enter> when completed.
4. MEDIA LENGTH VARIANCE (IN MILLIMETERS). This function allows user to enter the length variance of
their media for the selected currency.
! Press <4> on the keypad to enter the value. Press <Enter> when completed.
5. MEDIA THICKNESS (IN 1/100 MILLIMETERS). This function allows user to enter the thickness of the media
for the selected currency.
! Press <5> on the keypad to enter the value. Press <Enter> when completed.
6. MEDIA THICKNESS VARIANCE (IN 1/100 MILLIMETERS). This function allows user to enter the thickness
variance of the media for the selected currency.
! Press <6> on the keypad to enter the value. Press <Enter> when completed.
7. SAVE SETTINGS. This function allows user to save all the displayed settings.
! Press <7> on the keypad to save the settings for the selected currency being added to the “LIST
CURRENCIES” option.

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LIST CURRENCIES
ACCESS INSTRUCTIONS:
1. From the MAIN MENU screen, select the TERMINAL CONFIGURATION option by pressing number <6> on
the keypad.
2. From the TERMINAL CONFIGURATION screen, select the CASH DISPENSER SETUP option by pressing num-
ber <4> on the keypad.
3. From the CASH DISPENSER SETUP screen, select the CONFIGURE CURRENCIES option by pressing number
<4> on the keypad.
4. From the CONFIGURE CURRENCIES screen, select the LIST CURRENCIES option by pressing number <3>
on the keypad.

DESCRIPTION:
The LIST CURRENCIES option is a comprehensive summary of the currencies in the “CONFIGURED CURREN-
CIES” list. For each cassette, it includes the currency code, value, and media (width/variance, length/variance,
thickness/variance).

This summary is displayed in a management report dialog which you can be printed to the receipt printer or
saved to an external memory device.

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INITIALIZE SECURITY MODULE

ACCESS INSTRUCTIONS:
1. From the MAIN MENU screen, select the TERMINAL CONFIGURATION option by pressing number <6> on
the keypad.
2. From the TERMINAL CONFIGURATION screen, select the CASH DISPENSER SETUP option by pressing num-
ber <4> on the keypad.
3. From the CASH DISPENSER SETUP screen, select the INITIALIZE SECURITY MODULE option by pressing
number <5> on the keypad.
DESCRIPTION:
When exiting Management functions, during the device Health Check, you may see the window “Dispense
Security Unit Not Initialized”. If so, return to Management functions and perform ‘INITIALIZE SECURITY
MODULE’. The following screen prompt will appear:

! Open the safe door (where dispenser is located) and extend the mechanism out fully. The interlock
switch is located on the security module shown.

! Press and hold button for approximately two (2)

seconds and release. Press <1> to continue the
initialization of the module. The following screen
prompt will be displayed. !

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SCREEN SETUP
ACCESS INSTRUCTIONS:
1. From the MAIN MENU screen, select the TERMINAL CONFIGURATION option by pressing number <6> on
the keypad.
2. From the TERMINAL CONFIGURATION screen, select the SCREEN SETUP option by pressing number <5> on
the keypad.

DESCRIPTION:
The SCREEN SETUP option allows the terminal operator to set the desired screen formatting (Row, Column) for
the front LCD. If the front screen data is off-center, change the geometry and exit back to the Customer screen
to see if corrected.

NOTE: Screen positioning only affects Diebold formatted screen data that is downloaded from the host and
displayed on the front screen. It does not apply to HTML screens or anything that is displayed by Manage-
ment functions.

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AUDIO SETUP
ACCESS INSTRUCTIONS:
1. From the MAIN MENU screen, select the TERMINAL CONFIGURATION option by pressing number <6> on
the keypad.
2. From the TERMINAL CONFIGURATION screen, select the AUDIO SETUP option by pressing number <6> on
the keypad.

DESCRIPTION:
The AUDIO SETUP option allows the terminal operator to perform the following functions:
1. GENERAL SETTINGS. This function allows user to enable voice assistance and configure volume and
speech settings.

2. IMPORT REPEAT KEY SPEECH DATA. These 2 functions allow user to import the speech text data from
a file with the .txt extension (created with any text editor program).
3. IMPORT ORIENTATION MESSAGE.

4. PREVIEW REPEAT KEY SPEECH DATA. These 3 functions allow user to listen (via headphones) to each
message, respectively.
5. PREVIEW ORIENTATION MESSAGE.
6. PREVIEW SAMPLE VOICE.

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GENERAL SETTINGS
ACCESS INSTRUCTIONS:
1. From the MAIN MENU screen, select the TERMINAL CONFIGURATION option by pressing number <6> on
the keypad.
2. From the TERMINAL CONFIGURATION screen, select the AUDIO SETUP option by pressing number <6> on
the keypad.
3. From the AUDIO SETUP screen, select the GENERAL SETTINGS option by pressing number <1> on the
keypad.

DESCRIPTION:
The GENERAL SETTINGS option allows the terminal operator to perform the following functions:
1. VOICE ASSISTANCE. This function allows user to enable/disable voice assistance. If disabled, the
remaining selections are also disabled.
2. BASE VOLUME. This function allows user to set the volume as Low (default), Medium, High, or Highest.
3. SPEECH RATE. This function allows user to set the speech rate to Slow, Normal (default), Fast, or
Fastest.
4. VOICE SELECTION. This function allows user to set the voice as Microsoft Mary (default), Sam, or Mike.
5. ORIENTATION VOICE MESSAGE. This function allows user to enable/disable the message that is spoken
when the number <5> key is pressed while the “Welcome” screen is displayed.
6. SAVE SETTINGS AND EXIT.

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IMPORT REPEAT KEY SPEECH DATA

IMPORT ORIENTATION MESSAGE
ACCESS INSTRUCTIONS:
1. From the MAIN MENU screen, select the TERMINAL CONFIGURATION option by pressing number <6> on
the keypad.
2. From the TERMINAL CONFIGURATION screen, select the AUDIO SETUP option by pressing number <6> on
the keypad.
3. To IMPORT REPEAT KEY SPEECH DATA, press number <2> on the keypad.
4. To IMPORT ORIENTATION MESSAGE, press number <3> on the keypad.

DESCRIPTION:
The IMPORT REPEAT KEY SPEECH DATA and IMPORT ORIENTATION MESSAGE options allow the terminal operator to
import the speech text data from a file with the .txt extension (created with any text editor program).

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PREVIEW REPEAT KEY SPEECH DATA

PREVIEW ORIENTATION MESSAGE
PREVIEW SAMPLE VOICE
ACCESS INSTRUCTIONS:
1. From the MAIN MENU screen, select the TERMINAL CONFIGURATION option by pressing number <6> on
the keypad.
2. From the TERMINAL CONFIGURATION screen, select the AUDIO SETUP option by pressing number <6> on
the keypad.
3. To PREVIEW REPEAT KEY SPEECH DATA, press number <4> on the keypad.
4. To PREVIEW IMPORT ORIENTATION, press number <5> on the keypad.
5. To PREVIEW SAMPLE VOICE, press number <6> on the keypad.

DESCRIPTION:
The PREVIEW (REPEAT KEY SPEECH DATA, ORIENTATION MESSAGE, SAMPLE VOICE) OPTIONS allow the terminal
operator to listen (via headphones) to each message, respectively. These functions can be used in conjunc-
tion with adjusting the volume and speech rate using the Audio General Settings options.

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PRINTER SETUP
ACCESS INSTRUCTIONS:
1. From the MAIN MENU screen, select the TERMINAL CONFIGURATION option by pressing number <6> on
the keypad.
2. From the TERMINAL CONFIGURATION screen, select the PRINTER SETUP option by pressing number <7>
on the keypad.

DESCRIPTION:
The PRINTER SETUP option allows the terminal operator to perform the following functions:
1. GENERAL SETTINGS. This function allows user to set the printer for Black Mark paper.
2. CONFIGURE RECEIPT PRINT FORM. This function allows user to set the form/receipt dimensions for
height, width, vertical, and horizontal offsets.
3. CONFIGURE COUPON PRINT FORM. TBD
4. TEST RECEIPT FORM SETTINGS. This function allows user to print a test receipt based on the configured
receipt settings.
5. TEST COUPON FORM SETTINGS. TBD

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GENERAL SETTINGS
ACCESS INSTRUCTIONS:
1. From the MAIN MENU screen, select the TERMINAL CONFIGURATION option by pressing number <6> on
the keypad.
2. From the TERMINAL CONFIGURATION screen, select the PRINTER SETUP option by pressing number <7>
on the keypad.
3. From the PRINTER SETUP screen, select the GENERAL SETTINGS option by pressing number <1> on the
keypad.

DESCRIPTION:
The GENERAL SETTINGS option allows the terminal operator to enable/disable whether the receipt printer will be
loaded with paper containing a black mark. If enabled, Management Function reports and customer receipts
will cut the paper at the next black mark after the print data has been printed.

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CONFIGURE RECEIPT PRINT FORM

CONFIGURE COUPON PRINT F ORM

ACCESS INSTRUCTIONS:
1. From the MAIN MENU screen, select the TERMINAL CONFIGURATION option by pressing number <6> on
the keypad.
2. From the TERMINAL CONFIGURATION screen, select the PRINTER SETUP option by pressing number <7>
on the keypad.
3. To CONFIGURE RECEIPT PRINT FORM, press number <2> on the keypad.
4. To CONFIGURE COUPON PRINT FORM, press number <3> on the keypad. Note: This option currently not
available.

DESCRIPTION:
The CONFIGURE RECEIPT PRINT FORM option allows the terminal operator to set the form/receipt dimensions
(settings are based on 1/10 inch).
Example: 30 = 3 inches; 26 = 2.6 inches
The maximum media height and width values are not programmable and are determined based on the actual
dimensions of the paper installed.
The range of settings allowed for height, width, vertical, and horizontal offset will be based on the maximum
settings.
The vertical offset is the space from the top margin before printing begins. The horizontal offset is the space
from the left margin before printing begins.

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TEST RECEIPT FORM SETTINGS

TEST COUPON FORM SETTINGS

ACCESS INSTRUCTIONS:
1. From the MAIN MENU screen, select the TERMINAL CONFIGURATION option by pressing number <6> on
the keypad.
2. From the TERMINAL CONFIGURATION screen, select the PRINTER SETUP option by pressing number <7>
on the keypad.
3. To TEST RECEIPT FORM SETTINGS, press number <4> on the keypad.
4. To Test Coupon Form Settings, press number <5> on the keypad. Note: This option currently not
available.

DESCRIPTION:
The TEST RECEIPT FORM SETTINGS option allows the terminal operator to print a test receipt based on the
configured receipt settings.

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COMMUNICATIONS
ACCESS INSTRUCTIONS:
1. From the MAIN MENU screen, select the TERMINAL CONFIGURATION option by pressing number <6> on
the keypad.
2. From the TERMINAL CONFIGURATION screen, select the COMMUNICATIONS option by pressing number <8>
on the keypad.

DESCRIPTION:
The COMMUNICATIONS option allows the terminal operator to perform the following functions:
1. GENERAL SETTINGS. This function allows user to enable/disable MACing.
2. ETHERNET SETTINGS. This function allows user to specify the terminals IP settings.
3. HOST COMMUNICATION PROTOCOL SETTINGS. This function allows user to specify whether the TCP/IP or
SNA protocol will be used for host communications.
4. EICON CARD SETTINGS. This function allows user to configure the Eicon card when the SNA protocol
is selected.

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GENERAL SETTINGS
ACCESS INSTRUCTIONS:
1. From the MAIN MENU screen, select the TERMINAL CONFIGURATION option by pressing number <6> on
the keypad.
2. From the TERMINAL CONFIGURATION screen, select the COMMUNICATIONS option by pressing number <8>
on the keypad.
3. From the COMMUNICATIONS screen, select the GENERAL SETTINGS option by pressing number <1> on the
keypad.

DESCRIPTION:
The GENERAL SETTINGS option allows the terminal operator to enable/disable MACing. If enabled, the time
variant number and MAC data will be sent in the customer transaction request messages. The time variant
number and MAC data will be verified in the function command that is returned by the host network.

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ETHERNET SETTINGS
ACCESS INSTRUCTIONS:
1. From the MAIN MENU screen, select the TERMINAL CONFIGURATION option by pressing number
<6> on the keypad.
2. From the TERMINAL CONFIGURATION screen, select the COMMUNICATIONS option by pressing
number <8> on the keypad.
3. From the COMMUNICATIONS screen, select the ETHERNET SETTINGS option by pressing number
<2> on the keypad.

DESCRIPTION:
The ETHERNET SETTINGS option allows the terminal operator to perform the following functions:
1. USE DHCP SERVER TO OBTAIN TERMINAL IP ADDRESS. This function allows user to specify whether or
not the terminal IP address should be obtained automatically. If disabled, options 2 through 4 can be
configured.
2. TERMINAL IP ADDRESS. This function allows user to specify the terminals IP address.
3. SUBNET MASK. This function allows user to specify a subnet mask.
4. DEFAULT GATEWAY. This function allows user to specify the default gateway.

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5. USE DHCP SERVER TO OBTAIN DNS SERVER ADDRESS. This function allows user to specify whether or
not the DNS server address should be obtained automatically. If disabled, options 6 and 7 can be
configured.
6. PRIMARY DNS SERVER. This function allows user to specify the primary DNS server address.
7. ALTERNATE DNS SERVER. This function allows user to specify the alternate DNS server address.
8. PRIMARY WINS SERVER. This function allows user to specify the primary WINS server address.
9. SAVE SETTINGS AND EXIT.

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TERMINAL IP ADDRESS SETTINGS

1. USE DHCP SERVER TO OBTAIN TERMINAL IP ADDRESS. This function allows user to specify whether or not
the terminal IP address should be obtained automatically. If disabled, options 2 through 4 can be
configured.

Description:
The TERMINAL IP ADDRESS (2), SUBNET MASK (3), and GATEWAY ADDRESS (4) consist of a sequence of four
groups of numbers. Each group can be up to three digits long and each group is separated by a period (dot
character), as in this example: 123.3.01.99
Note: You may now clear a previously entered IP or Server address by pressing the <Clear> key from the
front screen or the <Backspace> key from the rear screen when editing the desired address.

DNS SERVER ADDRESS SETTINGS

5. USE DHCP SERVER TO OBTAIN DNS SERVER ADDRESS. This function allows user to specify whether or
not the DNS server address should be obtained automatically. If disabled, options 6 and 7 can be
configured.

Description:
DNS (Domain Name System) is an internet service that translates domain names to IP Addresses. Every time
you use a domain name, therefore, a DNS service must translate the name into a corresponding IP address.
The Primary DNS Server (6) and Alternate DNS Server (7) consist of a sequence of four groups of numbers.
Each group can be up to three digits long and each group is separated by a period (dot character), as in this
example: 123.3.01.99

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8. PRIMARY WINS SERVER. This function manages the association of workstation names and locations
with IP addresses. WINS automatically creates a computer name - IP address mapping entry in a table.
WINS complements the NT server’s DHCP which negotiates an IP address for any computer when it is
first defined to the network.

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HOST COMMUNICATION PROTOCOL SETTINGS (TCP/IP)

ACCESS INSTRUCTIONS:
1. From the MAIN MENU screen, select the TERMINAL CONFIGURATION option by pressing number <6> on
the keypad.
2. From the TERMINAL CONFIGURATION screen, select the COMMUNICATIONS option by pressing number <8>
on the keypad.
3. From the COMMUNICATIONS screen, select the HOST COMMUNICATION PROTOCOL SETTINGS option by
pressing number <3> on the keypad.
4. Press number <0> to toggle between TCP/IP and SNA.

DESCRIPTION:
The HOST COMMUNICATION PROTOCOL SETTINGS function allows user to select (toggle) TCP/IP or SNA commu-
nications protocol.
When the TCP/IP protocol is selected, the following parameters can be specified:
1. MESSAGE FORMAT. This function used to specify the message format between the ATM and the host.
The options are:
! Length (default). This format comprises a 2-byte length field (network byte order followed by data).

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! EOR. Uses a Telnet End-of-Record (EOR) command to signal the end of each message whose length
is not specified. Each message ends with a 2-byte sequence (0xFF, 0xEF) which is a Telnet IAC followed
by a Telnet EOR.
! NCR. Uses a 3-byte header: s-bytes length and a NUL byte, followed by the message data. The length
value comprises the number of data bytes as well as the header size. That is, the length is always equal
to the number of data bytes + 3.
! LYNK. Appends up to an 8-digit terminal ID to the beginning of each message sent by the ATM to the
host.

2. SERVER MODE. Used to specify the desired server mode. The options are:
! Client (default). Makes a TCP/IP connection.
! Server. Listens for a connection.

3. REMOTE HOST ADDRESS. This function is only available when ‘Client’ mode is selected. It allows the user
to specify the hosts’s IP address.

4. PORT NUMBER (1 TO 65535). Used to specify the port number of the remote or local host (default -
2000).

5. CONVERSION TABLE. Used to select the message conversion method. The options are:
! ASCII (default).
! EBCDIC
6. TRACE FILE. Used to enable or disable (default) the protocol level trace.
7. SAVE SETTINGS AND EXIT.

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HOST COMMUNICATION PROTOCOL SETTINGS (SNA)

ACCESS INSTRUCTIONS:
1. From the MAIN MENU screen, select the TERMINAL CONFIGURATION option by pressing number <6> on
the keypad.
2. From the TERMINAL CONFIGURATION screen, select the COMMUNICATIONS option by pressing number <8>
on the keypad.
3. From the COMMUNICATIONS screen, select the HOST COMMUNICATION PROTOCOL SETTINGS option by
pressing number <3> on the keypad.
4. Press number <0> to toggle between TCP/IP and SNA.

DESCRIPTION:
The HOST COMMUNICATION PROTOCOL SETTINGS function allows user to select (toggle) TCP/IP or SNA commu-
nications protocol.
When the SNA protocol is selected, the following parameters can be specified:
1. POLL ADDRESS (HEXIDECIMAL 1 TO FE). This function used to specify the poll address defined by the
host.
2. LOGICAL UNIT NUMBER. Used to specify the logical control and unit number defined by the host.
3. LOGICAL UNIT TYPE. Used to specify the logical unit type. The options are:
! 0 - LUO Protocol ! 3 - 3270 Printer
! 1 - 3270 Printer ! 4 - 5250 Printer
! 2 - 3270 Display (default) ! 7 - 5250 Display

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 M ODEL FT7000XP U SER M ANUAL

4. CONVERSION TABLE. Used to specify the message conversion method. The options are:
! ASCII format
! EBCDIC format

5. TRACE FILE. Used to enable or disable (default) the protocol level trace.
6. SAVE SETTINGS AND EXIT.

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 MANAGEMENT FUNCTIONS

EICON CARD SETTINGS

ACCESS INSTRUCTIONS:
1. From the MAIN MENU screen, select the TERMINAL CONFIGURATION option by pressing number <6> on
the keypad.
2. From the TERMINAL CONFIGURATION screen, select the COMMUNICATIONS option by pressing number <8>
on the keypad.
3. From the COMMUNICATIONS screen, select the EICON CARD SETTINGS option by pressing number <4> on
the keypad.

DESCRIPTION:
When the SNA protocol is selected, the EICON CARD SETTINGS function is available to configure the Eicon
parameters as follows:
! SDLC MAXIMUM WINDOW SIZE (KB). Used to specify the SDLC maximum window size. The default is
7.
! SDLC MAXIMUM FRAME SIZE (BYTES). Used to specify SDLC frame size. The default is 267.
! DATA ENCODING. Used to specify the data encoding method. The options are:
NRZ (Non-Return Zero)
NRZ1 (Non-Return Zero 1)

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 M ODEL FT7000XP U SER M ANUAL

ENVELOPE DEPOSITORY SETUP

ACCESS INSTRUCTIONS:
1. From the MAIN MENU screen, select the TERMINAL CONFIGURATION option by pressing number <6> on
the keypad.
2. From the TERMINAL CONFIGURATION screen, select the ENVELOPE DEPOSITORY SETUP option by pressing
number <9> on the keypad.

DESCRIPTION:
The ENVELOPE DEPOSITORY SETUP option allows the terminal operator to perform the following functions:
1. ENVELOPE SUPPLY UNIT ENABLED. This function used to enable/disable the envelope depository unit.
Press <1> on the keypad to either enable (check) or disable (uncheck). When enabled, menu option
<2> - ‘Max Number of Consecutive Envelope Dispenses’ will automatically be enabled.
2. MAX NUMBER OF CONSECUTIVE ENVELOPE DISPENSES. This function allows user to set the maximum
number of times a customer can request an envelope. The number can be set from zero (‘0’ - infinite) to
nine (9). This is to prevent individuals from mishievously dispensing all the envelopes.
Note: On newer releases of software, this number will be set to default three (3).

Note
If the number of envelope dispenses is set at zero (0),
the number of times a customer can request is infinite.
If you want to prevent mishievously dispenses, set
this number from one (1) to nine (9)!

When a customer presses the number <3> key on the Main keypad, only one (1) envelope is dispensed.
They can attempt this up to nine (9) times depending on the number entered in this field. The <3> key is only
active during the “Welcome” screen, not during a transaction.

3. SAVE GENERAL PARAMETERS AND EXIT.

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 MANAGEMENT FUNCTIONS

KEY MANAGEMENT

KEY MANAGEMENT
KEY MANAGEMENT MENU OPTIONS ............................................................................... 158
ENTER A KEY ................................................................................................................. 159
ENTER B KEY ................................................................................................................ 161
CHANGE PASSWORD FOR USER 1 ................................................................................... 162
CHANGE PASSWORD FOR USER 2 ................................................................................... 162

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 M ODEL FT7000XP U SER M ANUAL

KEY MANAGEMENT
ACCESS INSTRUCTIONS:
1. From the MAIN MENU screen, select the KEY MANAGEMENT option by pressing number <7> on the
keypad.

* NOTE *
Keys are entered from the Front screen. Whenever the Key Manage-
ment menu is selected from the Main menu at the rear LCD, the gen-
eral acknowledgement dialog screen that directs a user to switch the
screen to the front will be displayed.

DESCRIPTION:
The KEY MANAGEMENT option allows the terminal operator to perform the following functions:
1. ENTER A KEY. This function is used to enter the PIN (Personnel Identification Number) Master key.
2. ENTER B KEY. This function is used to enter the master key for a 912-based key called the COMM key.
The COMM key can be used, in addition to the PIN Master key, for PIN encryption.
3. CHANGE PASSWORD FOR USER 1. This function is used to change the password for personnel with access
to key entry (User 1).
4. CHANGE PASSWORD FOR USER 2. This function is used to change the password for personnel with access
to key entry (User 2).

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 MANAGEMENT FUNCTIONS

ENTER KEY A
ACCESS INSTRUCTIONS:
1. From the MAIN MENU screen, select the KEY MANAGEMENT option by pressing number <7> on the
keypad.
2. From the KEY MANAGEMENT screen, select the ENTER KEY A option by pressing number <1> on the
keypad.

DESCRIPTION:
The ENTER KEY A option is used as the Master PIN key. A new encrypted PIN key can be downloaded from the
host computer using this key.

Once the new PIN key is loaded, the A key is no longer used. Any new PIN key downloaded from the host will
be encrypted using the current PIN working key or optionally the COMM key (reference “Enter B Key”
description for details).
The PIN Master key is made up of hexadecimal characters ( numbers 0 - 9 and the letters A, B, C, D, E, F). To enter
the PIN Master key:

! Press <1> on the keypad. A DES key input box (max length - 32) will be displayed for a user to enter the Part
1 and Part 2 of the PIN Master key. Also, four (4) function keys (F5 - F8) and an on-screen keypad are displayed.
The on-screen keypad corresponds to the keypad on the unit.

Cancel

Clear
F5
F6 Enter
F7
Ctrl
F8
< >

Function keys On-screen keypad

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 M ODEL FT7000XP U SER M ANUAL

Function Ke ys Ope ration During DES Ke y Entry

Function Key Key Mapping Action

Cancel the key input and go back to

F5 C an cel
the Key Management menu

F6 Clear Clear all key inputs

F7 Enter Complete the key input

F8 B acksp ace Clear the last digit entered

! Part 1 - Enter the first set of 32 characters and press the <Enter> key (F7). The check digits of the entered
key will be displayed. Press <2> on the keypad to save the entry. The following dialog box will be displayed:

After the PIN Master key /Part 1 is successfully saved, enter the next set (Part 2) of 32 characters.

! Part 2 - Enter the second set of 32 characters and press the <Enter> key (F7). The updated check digits
will be displayed. Press <2> on the keypad to save the entry. The above dialog box will again be displayed.

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 MANAGEMENT FUNCTIONS

ENTER KEY B
ACCESS INSTRUCTIONS:
1. From the MAIN MENU screen, select the KEY MANAGEMENT option by pressing number <7> on the
keypad.
2. From the KEY MANAGEMENT screen, select the ENTER KEY B option by pressing number <2> on the
keypad.

DESCRIPTION:
The ENTER KEY B option is used as the Master key for a 912-based application. This key is called the COMM
key. The COMM key can be used, in addition to the Master PIN key entered in Key A, for PIN encryption.
Note: This key is host processor specific. If they require a “B” key entry, they must provide those keys (in
addition to the “A” key) to be entered.
Based on 912 settings, the PIN can be optional encrypted using either the Master PIN key or the COMM key,
or both (double-encrypted). Once a COMM key is loaded, the B key is no longer used. Any additional COMM
key downloaded from the host will be encrypted with the current working value of the COMM key. The
COMM key can also be used to encrypt the MAC key when it is loaded.
Optionally, the host can command the ATM to revert the COMM key to the B key originally entered. This
usually occurs when communications is lost and an ATM becomes out of sync with the COMM key. In this
case, the host will command the ATM to revert the COMM key to the original value input as the B key. Once
the host is able to revert to a known starting point, it can reinitiate key exchanges.
To enter the COMM key, follow the procedures used for entering Key A.

* NOTE *
If the host processor DOES NOT require a “B” key, it is still recommended that you enter a string
of numbers as a “Fill” in this field (ex: all ones <1>). It will not affect the key download from the
host.

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 M ODEL FT7000XP U SER M ANUAL

CHANGE PASSWORD FOR USER1

CHANGE PASSWORD FOR USER2

ACCESS INSTRUCTIONS:
1. From the MAIN MENU screen, select the KEY MANAGEMENT option by pressing number <7> on the
keypad.
2. From the KEY MANAGEMENT screen, select the CHANGE PASSWORD FOR USER1 OPTION by pressing number
<3> on the keypad.
3. From the KEY MANAGEMENT screen, select the CHANGE PASSWORD FOR USER2 option by pressing number
<4> on the keypad.

DESCRIPTION:
The CHANGE PASSWORD FOR USER1 AND USER2 options are only available if the keypad (SPED) is a VEPP
(VISA® compliant Encrypting PIN Pad).
For the VEPP, dual control passwords are required when entering Key Management. A prompt will be dis-
played requiring dual password inputs whenever the Key Management menu item is selected.
When this dialog is displayed, menu item 1 is automatically selected. When the password for User 1 is entered
successfully, Menu item 2 will automatically be selected. If the password for User 2 is entered successfully,
the Key Management menu is displayed.
When initially installed, The VEPP contains the default password ‘000000’ (six zero’s). This password MUST
be changed by the users after it is entered the first time.

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 MANAGEMENT FUNCTIONS

TERMINAL STATUS

TERMINAL STATUS
TERMINAL STATUS MENU OPTIONS .................................................................................. 164
DISPLAY CONFIGURATION SUMMARY .............................................................................. 165
SAVE PARAMETERS TO EXTERNAL STORAGE ...................................................................... 166
RESTORE PARAMETERS FROM EXTERNAL STORAGE ........................................................... 167
EXPORT TRACE FILES ..................................................................................................... 168
DISPLAY INSTALLED SOFTWARE SUMMARY ...................................................................... 169

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 M ODEL FT7000XP U SER M ANUAL

TERMINAL STATUS
ACCESS INSTRUCTIONS:
1. From the MAIN MENU screen, select the TERMINAL STATUS option by pressing number <8> on the
keypad.

DESCRIPTION:
The TERMINAL STATUS option allows the terminal operator to perform the following functions:
1. DISPLAY CONFIGURATION SUMMARY. This function provides a comprehensive report of terminal
configuration information.
2. SAVE PARAMETERS TO EXTERNAL STORAGE. This function allows user to save all current terminal parameter
data to an external memory device.
3. RESTORE PARAMETERS FROM EXTERNAL STORAGE. This function allows user to restore a set of parameters
that have been previously saved using an external memory device.
4. EXPORT TRACE FILES. This function allows user to save current and archived trace files to an external
storage device.
5. DISPLAY INSTALLED SOFTWARE SUMMARY. This function displays a management report summarizing all
the software installed on the ATM

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 MANAGEMENT FUNCTIONS

DISPLAY CONFIGURATION S UMMARY

ACCESS INSTRUCTIONS:
1. From the MAIN MENU screen, select the TERMINAL STATUS option by pressing number <8> on the
keypad.
2. From the TERMINAL STATUS screen, select the DISPLAY CONFIGURATION SUMMARY by pressing number
<1> on the keypad.

* Note *
It is highly recommended that this report be generated and
saved after the initial setup of the terminal and whenever
significant changes are made to the terminal’s current con-
figuration.

DESCRIPTION:
The DISPLAY CONFIGURATION SUMMARY option is a comprehensive summary of current terminal configuration
and hardware status information. Information is provided for all terminal configuration areas as well as
dispenser, printer, communication, and keypad status.
The summary is displayed in a management report dialog which can be printed to the receipt printer or saved
to an external memory device.

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SAVE PARAMETERS TO EXTERNAL STORAGE

ACCESS INSTRUCTIONS:
1. From the MAIN MENU screen, select the TERMINAL STATUS option by pressing number <8> on the
keypad.
2. From the TERMINAL STATUS screen, select the SAVE PARAMETERS TO EXTERNAL STORAGE by pressing
number <2> on the keypad.

DESCRIPTION:
The SAVE PARAMETERS TO EXTERNAL STORAGE allows user to save the current terminal parameters to an
external storage device that is attached to an available USB port on the computer. Should it become necessary
to restore the parameters, the “Restore Parameters from External Storage” function can be used to quickly
configure the terminal with saved parameters.
This procedure requires you to attach an external storage device such as a pin drive to one of the USB ports
on the computer. To save parameters to the device:
! Open the cabinet sleeve door. Locate one of the USB port connectors. Install the external device into
an available USB port connector.
! Press <3> on the keypad. At the confirmation dialog, select <Enter> to save the terminal parameters to
the device.

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 MANAGEMENT FUNCTIONS

RESTORE PARAMETERS FROM EXTERNAL STORAGE

ACCESS INSTRUCTIONS:
1. From the MAIN MENU screen, select the TERMINAL STATUS option by pressing number <8> on the
keypad.
2. From the TERMINAL STATUS screen, select the RESTORE PARAMETERS FROM EXTERNAL STORAGE by
pressing number <3> on the keypad.

DESCRIPTION:
The RESTORE PARAMETERS FROM EXTERNAL STORAGE allows user to restore a previously saved set of param-
eters (reference “Save Parameters to External Device”).
This procedure requires you to attach an external storage device such as a pin drive to one of the USB ports
on the computer. To restore saved parameters to the terminal:

! Open the cabinet sleeve door. Locate one of the USB port connectors. Install the external device into
an available USB port connector.
! Press <3> on the keypad. At the confirmation dialog, select <Enter> to restore the terminal parameters
from the device.

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EXPORT TRACE FILES

ACCESS INSTRUCTIONS:
1. From the MAIN MENU screen, select the TERMINAL STATUS option by pressing number <8> on the
keypad.
2. From the TERMINAL STATUS screen, select the EXPORT TRACE FILES by pressing number <4> on the
keypad.

DESCRIPTION:
The EXPORT TRACE FILES option saves the current and archived parameter files, configuration summary, trace
files, and log files to an external storage device. An archived trace file is created each time the terminal is
rebooted (for the last four (4) reboot occurrences).
For the Current trace files option, the files are zipped up and saved to the selected external storage device as
‘TerminalID_Tfiles.zip, unless a user changes the name to a different name through the Save File dialog.
For the Archived trace files option, the system will allow the user to select one of the four (4) files based on the
date and time that the file was created. The default name of a selected file will be “T” + version number (1-4:
“1” is latest and “4” is oldest) + selected Date/time (mmddyyyyhhmmss) + “.zip”.
For example, if the last file was created on September 3, 2005 at 1:08:12PM, the file name will be:
T109032005130812.zip

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 MANAGEMENT FUNCTIONS

DISPLAY INSTALLED SOFTWARE SUMMARY

ACCESS INSTRUCTIONS:
1. From the MAIN MENU screen, select the TERMINAL STATUS option by pressing number <8> on the
keypad.
2. From the TERMINAL STATUS screen, select the DISPLAY INSTALLED SOFTWARE SUMMARY by pressing num-
ber <5> on the keypad.

* Note *
It is highly recommended that this report be generated and
saved after the initial setup of the terminal and whenever
significant changes are made to the terminal’s software.

DESCRIPTION:
The DISPLAY INSTALLED SOFTWARE SUMMARY option is a comprehensive summary of current terminal software
installed on the ATM.
The summary is displayed in a management report dialog which can be printed to the receipt printer or saved
to an external memory device.

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 MANAGEMENT FUNCTIONS

OPTIONAL APPLICATIONS

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XP SOFTWARE ARCHITECTURE (WITHOUT PRISM)

VENDOR DEPENDENT MODE

DESCRIPTION:
There will be situations where a client has a need for Triton hardware, service providers and KAL
middleware but not Prism application. In this example, Triton provides the ATM, KAL middleware,
service providers, and VDM (Vendor Dependent Mode application). The VDM is somewhat equivalent
of the Prism Management functions but with very limited functionality. The client will install their own
3rd party application to replace Prism and use VDM to access the ATM hardware devices.

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 MANAGEMENT FUNCTIONS

V ENDOR D EPENDENT M ODE (VDM)

VDM
CASH DISPENSER ........................................................................................................... 60-67
CARD READER ............................................................................................................... 68-71
PRINTER ......................................................................................................................... 72-74
KEYPAD ......................................................................................................................... 75-78
GENERAL I / O DIAGNOSTICS ......................................................................................... 79-81
JOURNAL PRINTER ...................................................................................................... 174-176
KEY MANAGEMENT .................................................................................................... 157-162
PASSWORD MAINTENANCE ........................................................................................... 96-107
ENVELOPE DEPOSITORY ................................................................................................. 82-88
ENVELOPE DEPOSITORY SETUP ............................................................................................................... 156

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 M ODEL FT7000XP U SER M ANUAL

JOURNAL PRINTER
ACCESS INSTRUCTIONS:
1. From the MAIN MENU screen (VDM), select the JOURNAL PRINTER option by pressing number <6> on the
keypad.

DESCRIPTION:
The JOURNAL PRINTER option allows the terminal operator to perform the following functions:
1. DEVICE STATUS. Displays a management report that shows properties of the journal printer, such as
printer name, assigned port, driver version, and printer resolution.
2. PRINT TEST DATA. Allows user to perform an operational test of the printer.
3. RESET. Resets the printer and displays a status report.

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 MANAGEMENT FUNCTIONS

DEVICE STATUS
ACCESS INSTRUCTIONS:
1. From the JOURNAL PRINTER screen, select the DEVICE STATUS option by pressing number <1> on the
keypad.

DESCRIPTION:
The DEVICE STATUS function displays a report that shows the current operational status of the journal printer
type, firmware version, SP version, device status (Healthy, Fatal, or No Device), media status (Present / Not
Present), paper status (Full, Low, or Out), and printer position.
This status is displayed in a management report dialog which you can print to the receipt printer or save to an
external memory device.

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 M ODEL FT7000XP U SER M ANUAL

PRINT TEST DATA

ACCESS INSTRUCTIONS:
1. From the JOURNAL PRINTER screen, select the PRINT TEST DATA option by pressing number <2> on the
keypad.

DESCRIPTION:
The PRINT TEST DATA function re-initializes and then performs an operational test of the journal printer. A
pattern of characters is printed out to the journal printer using the variety of characters, fonts, and sizes to test
the print capability.

When the test is completed, the user will be prompted to either perform another test or exit and go back to the
Journal Printer menu.

RESET
ACCESS INSTRUCTIONS:
1. From the JOURNAL PRINTER screen, select the RESET option by pressing number <3> on the keypad.

DESCRIPTION:
The RESET function resets the journal printer and displays the printer status report.

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 MANAGEMENT FUNCTIONS

XP SOFTWARE ARCHITECTURE (WITHOUT PRISM)

3RD PARTY APPLICATION

DESCRIPTION:
There will also be situations where a client will not be interested in Prism application, service providers
and KAL middleware. In this example, Triton will only provide the ATM and Windows XP operating
system. The client will install their own 3rd party application to replace Prism and use 3rd party XFS and
SP’s to access the ATM hardware devices.

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178
 SECTION 6
ERROR CODES
(WOSA/TERMINAL)

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 M ODEL FT7000XP U SER MANUAL

INTRODUCTION
Prism uses Microsoft WOSA (Windows Open System Architecture) eXtensions for Financial Services (XFS)
to “talk” to peripheral hardware devices (card reader, printer, dispensers, etc).
When a problem occurs with these devices, an error code (WOSA) is sent to the financial institution.
The terminal will also display Triton-specific error codes that most of you are familiar with.
The following tables list both the WOSA and associated Triton error codes.

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 ERROR CODES (WOSA / TERMINAL)

N M D Error Code s
Triton
WOSA
D escription D ecimal D escription
C ode
C ode

303 Lifts are dow n

306 Feed failure

307 Transmission error

309 Jam in N ote Qualifier (N Q)

310 Feed cassette not present

D ispenser offline. C onfiguration

311
record siz e invalid

D ispenser offline. C assette

313
hopper map invalid.

D ispenser offline. C an not

314
resolve dispense count.

R eject cassette not properly

315
installed

31 9 Jam in N ote Transport (N T)

320 R eject cassette almost full

322 Main motor failure

14 XFS hardw are error
D ispenser offline. D ispense
323
count check error.

326 C assette exit sensor failure

329 N otes in delivery throat

330 C ommunication time-out

339 Error in throat

343 Sensor error or sensor covered

N MD internal failure /
348
D ata corrupt

349 C assette lock faulty

350 Jam in N ote Stacker

351 Module needs service

353 N o message to resend

356 Error in N T

357 D ispenser - data siz e error

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 M ODEL FT7000XP U SER MANUAL

NM D Error Code s
Triton
WOSA
Description Decimal Description
C ode
C ode

15 Internal error 308 Illegal command / sequence

300 Invalid currency 304 Rejected notes

308 Illegal command / sequence

325 Note Qualifier Unit (NQU) faulty

301 Invalid teller ID 308 Illegal command / sequence

302 Cash unit error 302 Empty casette

351 Module needs service

303 Invalid denomination 308 Illegal command / sequence

321 Cassette data corrupt

Cassette may have

332
b een ch an g ed

304 Invalid mix number 308 Illegal command / sequence

305 No currency mix 308 Illegal command / sequence

306 Not dispensable 302 Empty cassette

351 Module needs service

307 Too many bills 308 Illegal command / sequence

318 Too many notes requested

308 Invalid position 308 Illegal command / sequence

309 Position locked 351 Module needs service

310 Safe door open 302 Empty cassette

351 Module needs service

311 Invalid retract 308 Illegal command / sequence

312 No notes retracted

312 Shutter not open 327 Shutter failure

351 Module needs service

313 Shutter open 327 Shutter failure

351 Module needs service

182
 ERROR CODES (WOSA / TERMINAL)

NM D Error Code s
Triton
WOSA
Description Decimal Description
C ode
C ode

314 Shutter closed 327 Shutter failure

351 Module needs service

315 Invalid cash unit 308 Illegal command / sequence

316 No bills 302 Empty cassette

316 Delivery failure

351 Module needs service

317 Exchange active 308 Illegal command / sequence

318 No exchange activity 308 Illegal command / sequence

319 Shutter not closed 327 Shutter failure

320 Error no bills 302 Empty cassette

316 Delivery failure

351 Module needs service

321 Error bills 351 Module needs service

322 Error unknow n 351 Module needs service

323 Bills taken 316 Reject failure

324 Too many coins 351 Module needs service

325 Cash inactive 308 Illegal command / sequence

326 No cash in started 308 Illegal command / sequence

327 Invalid mix table 308 Illegal command / sequence

399 Cassette low 301 Low level

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 M ODEL FT7000XP U SER MANUAL

Card R e ade r Error Code s

Triton
WOSA
D escription D ecimal D escription
C ode
C ode

13 542 D evice busy

14 XFS hardw are error 544 Invalid request

15 Internal error

48 550 C ard not removed

200 Media jam 550 C ard not removed

201 N o media 546 N o data

202 Media retained 578 C ard present timeout

203 R etain bin full 196 C ard reader error

204 Invalid data 539 Invalid track

205 Invalid media 536 D evice read error

206 Form not found 544 Invalid request

207 Form invalid 544 Invalid request

208 D ata syntax 537 Invalid record

209 Shutter fail 196 C ard reader error

210 Security fail 196 C ard reader error

211 Protocol not supported 196 C ard reader error

212 Art not obtained 196 C ard reader error

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 ERROR CODES (WOSA / TERMINAL)

R e ce ipt Printe r Error Code s

Triton
WOSA
D escription D ecimal D escription
C ode
C ode

04 138 Print failure to receipt

14 XFS hardw are error 138 Print failure to receipt

100 Form not found 138 Print failure to receipt

101 Field not found 138 Print failure to receipt

102 N o media present 183 R eceipt paper low

103 R ead not supported 195 Printer out of paper

104 Flush fail 138 Print failure to receipt

105 Media overflow 138 Print failure to receipt

106 Field spec failure 138 Print failure to receipt

107 Field error 138 Print failure to receipt

108 Media not found 138 Print failure to receipt

109 Extent not supported 138 Print failure to receipt

110 Media invalid 138 Print failure to receipt

111 Form invalid 138 Print failure to receipt

112 Field invalid 138 Print failure to receipt

113 Media skew ed 141 Status reported paper jam

114 R etract bin full 141 Status reported paper jam

115 Stacker full 138 Print failure to receipt

116 Page turn fail 138 Print failure to receipt

117 Media turn fail 138 Print failure to receipt

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186
 APPENDIX A
SOFTWARE LICENSE AGREEMENT
COMPLIANCE / EMISSION STATEMENTS

A-1
 M ODEL FT7000XP U SER MANUAL

AUTOMATED TELLER MACHINE (“ATM”) SOFTWARE

END-USER AGREEMENT

IMPORTANT: PLEASE READ CAREFULLY:

BY INSTALLING OR OTHERWISE USING THE ATM, YOU (AS THE OWNER OR LESSEE OF THE ATM).
AGREE TO BE BOUND BY THE FOLLOWING TERMS AND CONDITIONS, INCLUDING, WITHOUT
LIMITATION, THE WARRANTY DISCLAIMERS, LIMITATIONS OF LIABILITY AND TERMINATION
PROVISION WHICH APPLY TO YOUR USE OF THE ATM SOFTWARE CONTAINED IN THIS ATM AND
IS HEREBY LICENSED BY TRITON SYSTEMS OF DELAWARE, INC. (“Triton”) TO YOU PURSUANT TO
THIS AGREEMENT.

IF YOU DO NOT AGREE TO OR ARE NOT WILLING TO BE BOUND BY THE TERMS AND CONDITIONS
OF THIS AGREEMENT, DO NOT INSTALL OR OTHERWISE USE THIS ATM AND PROMPTLY CON-
TACT YOUR VENDOR. INSTALLING OR OTHERWISE USING THE ATM INDICATES THAT YOU AC-
CEPT THESE TERMS.

This ATM is manufactured by, and utilizes proprietary software owned by Triton Systems of Delaware, Inc.
and/or its suppliers. All right, title and interest in and to all component software installed or embedded in
the ATM (“ATM Software”) including all associated intellectual property rights, are and will remain the
property of Triton and/or its suppliers.

LICENSE: Triton grants you a limited, nonexclusive license to use the ATM Software but only in connec-
tion with the operation of this ATM subject to the terms and restrictions set forth in this License Agreement.
You are not permitted to use the ATM Software in any manner not expressly authorized by this License. You
acknowledge and agree that ownership of the ATM Software and all subsequent copies thereof regardless
of the form or media are held by Triton or its suppliers.

The software is licensed for use on this specific Triton ATM product and may not be used on any other
product. Otherwise, the supporting documentation, if any, may be copied only as essential for backup or
archive purposes in support of your use of the ATM. You must reproduce and include all copyright notices
and any other proprietary rights notices appearing on any copies that you make.

ASSIGNMENT: NO REVERSE ENGINEERING: You may transfer the ATM Software to another party but
only in connection with a transfer of all your right, title and interest in and to this ATM and if such party
accepts the terms and conditions of this License Agreement. If you transfer the ATM, you must at the same
time transfer the supporting documentation, if any, to the same party or destroy any such materials not
transferred. Modification, reverse engineering, reverse compiling, or disassembly of the ATM and/or the
ATM Software is expressly prohibited.

A-2
APPENDIX A - SOFTWARE LICENSE AGREEMENT / COMPLIANCE/EMISSION STATEMENTS
DISCLAIMER OF WARRANTIES AND LIMITATION OF DAMAGES

TO THE EXTENT PERMITTED BY LAW, THIS ATM SOFTWARE, INCLUDING ALL INCORPORATED
THIRD PARTY SOFTWARE, AND DERIVATIVES IS PROVIDED, “AS IS”. TRITON MAKES NO REPRE-
SENTATIONS WITH RESPECT TO, AND DOES NOT WARRANT THE PERFORMANCE OR RESULTS
YOU OR YOUR CUSTOMERS MAY OBTAIN BY USING THE ATM. TRITON SPECIFICALLY DISCLAIMS
ANY AND ALL WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING WITHOUT LIMITA-
TION, WARRANTIES OF QUALITY, PERFORMANCE, NONINFRINGEMENT, AND MERCHANTABIL-
ITY OR FITNESS FOR ANY PARTICULAR PURPOSE.

TRITON MAKES NO REPRESENTATIONS OR WARRANTIES AND ASSUMES NO OBLIGATIONS TO

YOU OR YOUR CUSTOMERS WITH RESPECT TO ANY TRANSACTION OR SERVICES ACCESSED
AND/OR UTILIZED IN CONSUMER-INITIATED TRANSACTIONS MADE FROM THIS ATM. IN NO
EVENT WILL TRITON, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS OR SUPPLI-
ERS BE LIABLE TO YOU UNDER ANY THEORY OF TORT, CONTRACT, STRICT LIABILITY OR OTHER
LEGAL OR EQUITABLE THEORY FOR ANY PUNITIVE, CONSEQUENTIAL, INCIDENTAL, SPECIAL OR
SIMILAR DAMAGES, INCLUDING ANY LOSS PROFITS OR LOST SAVINGS, EVEN IF A TRITON AGENT
OR REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY
CLAIM BY ANY THIRD PARTY.

YOUR SOLE REMEDY AGAINST TRITON FOR DEFECTIVE PERFORMANCE OF THE ATM SOFTWARE
WILL BE LIMITED EXCLUSIVELY TO REPAIR OR REPLACEMENT OF THE ATM AND/OR THE ATM
SOFTWARE, AT TRITON’S SOLE DISCRETION.

Any warranty pertaining to the ATM, its mechanical components exclusive of the ATM software, shall be
governed and controlled by any warranty given to you by Triton in a separate document accompanying
this ATM.

The foregoing limitation of liability and exclusion of certain damages will apply regardless of the success or
effectiveness of other remedies.

GOVERNING LAW: This License Agreement shall be governed by the laws of the State of Mississippi and
by the laws of the United States, excluding their conflicts of laws principles.

SEVERABILITY: In the event any provision of this License Agreement is found to be invalid, illegal or
unenforceable, the validity, legality and enforceability of any of the remaining provisions shall not in any
way be affected or impaired.

ENTIRE AGREEMENT: This License Agreement and the accompanying Limited Warranty set forth the
entire agreement between you and Triton, supersedes all prior agreements, whether written or oral, with
respect to the ATM Software, and may be amended only in writing signed by both parties.

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 M ODEL FT7000XP U SER MANUAL

COMPLIANCE / EMISSION STATEMENTS

DISCLAIMER
The manufacturer of the Automated Teller Machine (ATM) product(s) described herein makes no
representations or warranties, either expressed or implied, by or with respect to anything in this manual, and
shall not be liable for any implied warranties of fitness for a particular purpose or for any indirect, special, or
consequential damages. Information in this document is subject to change without notice and does not
represent a commitment on the part of the manufacturer.
EMISSIONS (EMI)
(US Requirements)
** CAUTION **
This device complies with Part 15 of the FCC rules.
Changes or modifications not expressly approved Operation is subject to the following two (2)
by Triton Systems could void the regulatory conditions:
compliance approval and the warranty. Use of this
product in a manner other than those described in
1) This device may not cause harmful interference.
this manual may result in personal injury! 2) This device must accept any interference received,
including interference that may cause undesired
operation.
NOTE:
This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to
Part 15 of FCC rules. These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Operation of this equipment in a residential area is
likely to cause harmful interference in which case the user will be required to correct the interference at his
own expense. Changes or modifications to this unit not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.

CANADIAN REQUIREMENTS
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set
in the Radio Interference Regulations of the Canadian Department of Communications. This Class A digital
apparatus complies with Canadian ICES-003.
Le present appareil numerique n’emet pas de bruits radioelectriques depassant les limites applicables aux
appareils numeriques de la Class A prescrites dans le Reglement sur le brouillage radioelectrique edicte par
le ministere des Communications du Canada. Cet appareil numerique de la classe A est conforme a la norme
NMB-003 Canada.
UK / AUSTRALIA / SOUTH AFRICA REQUIREMENTS
Warning:
This is a Class A product. In a domestic environment, this product may cause radio interference in which
case the user may be required to take adequate measures.

A-4
 APPENDIX B
WARRANTY STATEMENT

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 M ODEL FT7000XP U SER MANUAL

WARRANTY STATEMENT
Manufacturer warrants that the Products delivered to Distributor will perform in accordance with the
Manufacturer’s published specifications, and as outlined in the Manufacturer’s booklet entitled “Thirteen
Months Parts Only Limited Warranty” for thirteen months from date of shipment in Long Beach, MS.
Distributor acknowledges that it has received a copy of such booklet, that it has read its entirety and that
it understands and agrees with its contents.
Manufacturer’s warranty shall not apply to any damage resulting from abuse, negligence, accident, or to
any loss or damage to the products while in transit.
Written notice and explanation of circumstances surrounding any claims that the goods have proved
defective in material or workmanship shall be given promptly from the distributor to the manufacturer. No
claim may be made, or action brought, by or through a distributor after the expiration of 14 months following
any alleged breach of warranty.
DISTRIBUTOR’S SOLE AND EXCLUSIVE REMEDY IN THE EVENT OF DEFECT IS EXPRESSLY
LIMITED TO THE REPLACEMENT OR CORRECTION OF SUCH DEFECTIVE PARTS BY MANUFAC-
TURER AT ITS ELECTION AND SOLE EXPENSE, EXCEPT THERE SHALL BE NO OBLIGATION TO
REPLACE OR REPAIR ITEMS WHICH, BY THEIR NATURE, ARE EXPENDABLE. If Manufacturer is
unable to replace or repair the defective parts, Manufacturer shall refund to Distributor that portion of the
purchase price allocable pays to such goods.
No representation or other affirmation of fact not set forth herein, including but not limited to statements
regarding capacity, suitability for use, or performance of the goods, shall be or be deemed to be a warranty
or representation by Manufacturer for any purpose, nor give rise to any liability or obligation of Manufac-
turer whatever.
EXCEPT AS SPECIFICALLY PROVIDED IN THIS DOCUMENT, THERE ARE NO OTHER WARRAN-
TIES EXPRESSED OR IMPLIED INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES
OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURCHASE.
LIMITATION OF LIABILITY
IN NO EVENT SHALL MANUFACTURER BE LIABLE FOR LOSS OF PROFITS OR INCIDENTAL,
INDIRECT, SPECIAL, CONSEQUENTIAL OR OTHER SIMILAR DAMAGES ARISING OUT OF ANY
BREACH OF THIS CONTRACT OR OBLIGATIONS UNDER THIS CONTRACT.

DEFENSE OF INFRINGEMENT CLAIMS

If notified promptly in writing of any action (and all prior claims relating to such action) brought against the
Distributor based on a claim that Distributor’s use of the goods infringes a patent or other intellectual
property right, and if given access by Distributor to any information distributor has regarding such alleged
infringement, Manufacturer agrees to defend Distributor in such action at its expense and will pay any
costs or damages finally awarded against Distributor in any such action, provided the Manufacturer shall
have had sole control of the defense of any such action and all negotiations for its settlement or compro-
mise.

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 APPENDIX B - WARRANTY STATEMENT
In the event that a final injunction shall be obtained against the Distributor’s use of the goods or any of their
parts by reason of infringement of a patent or other intellectual property right or if in Manufacturer’s
opinion the goods are likely to become the subject of a claim of infringement of a patent or other intellectual
property right, Manufacturer will, at its option and at its expense, either procure for the Distributor the right
to continue using the goods, replace or modify the same so they become non-infringing or grant the
Distributor a credit for such goods as depreciated and accept their return. The depreciation shall be an
equal amount per year over the lifetime of the goods as established by Manufacturer.

Manufacturer shall not have any liability to the Distributor under any provision of this clause if any
infringement, or claim thereof, is based upon: (i) the use of the goods in combination with other goods or
devices which are not made by Manufacturer; (ii) the use of the goods in practicing any process; (iii) the
furnishing to the Distributor of any information, date, service, or applications assistance; or (iv) the use of
the goods with modifications made by the Distributor. The Distributor shall hold Manufacturer harmless
against any expense, judgment or loss for infringement of any patent or other intellectual property right
which results from Manufacturer’s compliance with the Distributor’s designs, specifications or instruc-
tions. No costs or expenses shall be incurred for the account of Manufacturer without the written consent
of Manufacturer. THE FOREGOING STATES THE ENTIRE LIABILITY OF MANUFACTURER WITH
RESPECT TO INFRINGEMENT OF PATENTS OR OTHER INTELLECTUAL PROPERTY RIGHT BY
THE GOODS OR ANY PART THEREOF, OR BY THEIR OPERATION.

INTERPRETATION AND OTHER PAROLE EVIDENCE

This writing is intended by the parties as final expression of their agreement and is intended also as a
complete and exclusive statement of the terms of their agreement. No course of prior dealing between the
parties and no usage of the trade shall be relevant to supplement or explain any term used in these terms and
conditions. Acceptance or acquiescence in a course of performance rendered under these terms and
conditions shall not be relevant to determine the meaning of these terms and conditions even though the
accepting or acquiescing party has knowledge of the performance and opportunity for objection. When-
ever a term defined by the Uniform Commercial Code, as adopted in Mississippi, is used in these terms and
conditions, the definition contained in the code is to control.

MODIFICATIONS
These terms and conditions can be modified or rescinded only by writing signed by both the parties or their
duly authorized agents.

WAIVER INEFFECTIVE
No claim or right arising out of or relating to a breach of these terms and conditions can be discharged in
whole or in part by a waiver or renunciation of the claim or right unless the waiver or renunciation is
supported by consideration and is in writing signed by the aggrieved party. Waiver by either Manufacturer
or Distributor of a breach by the other of any provision of these terms and conditions shall not be deemed
a waiver of future compliance therewith, and such provisions shall remain in full force and effect.

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 M ODEL FT7000XP U SER MANUAL
STATUTE OF LIMITATIONS
Any action by the Distributor or Manufacturer for breach of these terms and conditions must be com-
menced within one (1) year after the cause of action has accrued.
APPLICABLE LAW
These terms and conditions shall be governed by and construed in accordance with the provisions of the
Uniform Commercial Code as adopted by the State of Mississippi.
BANKRUPTCY
In the event of any proceedings, voluntary or involuntary, in bankruptcy or insolvency by or against
Distributor, or in the event of the appointment, with or without the Distributor’s consent, of an assignee for
the benefit of creditors or of a receiver or of a liquidator, then Manufacturer shall be entitled to cancel any
unfilled part of these terms and conditions without any liability whatsoever.

PARTS ONLY LIMITED MANUFACTURER’S WARRANTY

XP
Triton Systems of Delaware, Inc. warrants the components of each FT7000 ATM, excluding software and
related documentation, against any defect in materials and/or workmanship for a period of 13 months from
the shipping date. If a component fails due to defects in materials and/or workmanship within the warranty
period, Triton will furnish a new or refurbished component, at its discretion. Triton shall not be responsible
for labor or other costs associated with installing the components and the failed component shall be
returned to Triton at the purchaser’s expense. Triton shall not be responsible for misuse or abuse of a unit
and any attempts to remove or deface the serial number or date code on a unit or any component thereof, or
any attempt to repair a unit or to repair or replace any component by anyone other than a service technician
authorized by Triton shall void this warranty.

Limited Warranty covers normal use. Triton does not warrant or cover damage:
• occurring during shipment of the equipment or components from or to Triton’s facilities;
• caused by accident, impact with other objects, dropping, falls, spilled liquids, or immersion in liquids;
• caused by a disaster such as fire, flood, wind, earthquake, lightning, or other acts of God;
• caused by failure to provide a suitable installation environment for the equipment, including but not
limited to, faulty wiring in the building in which the equipment is installed, installation in a facility with
uncontrolled environmental conditions, failure to provide a dedicated electrical circuit on which the
equipment operates, and/or lack of proper earth grounding for the equipment;
• caused by the use of the equipment for purposes other than those for which it was designed;
• resulting from improper maintenance;
• caused by any other abuse, misuse, mishandling, or misapplication.

Under no circumstances shall Triton or its suppliers be liable for any special, incidental, or consequential
damages based upon breach of warranty, breach of contract, negligence, strict liability, or any other legal
theory. Such damages include, but are not limited to, loss of profits, loss of revenue, loss of data, loss of use
of the equipment or any associated equipment, cost of capital, cost of substitute or replacement equipment,
facilities or services, downtime, purchaser’s time, the claims of third parties, including customers, and injury
to property.
B-4
 APPENDIX B - WARRANTY STATEMENT

DISCLAIMER OF WARRANTIES
The warranty stated above is the only warranty applicable to this product. All other warranties, expressed
or implied (including all implied warranties of merchantability or fitness for a particular purpose or quality of
service), are hereby disclaimed. No oral or written information, or advice given by Triton, its agents or
employees shall create a warranty or in any way increase the scope of this warranty.

SHIPPING DAMAGE
All equipment is shipped Free On Board (FOB), Triton’s facilities. The organization or individual who has
purchased the equipment assumes responsibility for the equipment once it leaves Triton’s facilities.

Should your equipment be damaged in the process of shipment or delivery to your place of destination, we
recommend the following course of action:

• If possible, call the shipping company before the driver leaves your delivery site. Make note of the
damage on the “receipt of delivery” paperwork. If this is not possible, call them as soon as possible to
report the damage.
• Take photographs of the damaged packaging prior to opening the boxes. If this is not possible, make
note of key points, such as whether the equipment is on a pallet, if the banding is intact, how the boxes
are damaged, etc. Keep all of the packaging for inspection by the shipping company.

• If you unpack the equipment, take photographs of the damaged equipment. If this is not possible,
make note of the damages.

• You must file a claim with the shipper for shipping damages immediately after reporting the damages.

Should you specify the carrier, we recommend that you explore with this chosen carrier the policies and
procedures regarding shipping damage claims prior to selecting them as your preferred carrier.

If the equipment receives structural damage and is in an un-installable condition, Triton will work with you
to arrange for a replacement unit to be shipped as soon as possible. The purchaser will be billed for the
replacement unit. Triton’s repair technicians will repair the damaged unit after it is returned to our facilities.
We will credit the purchaser’s account for the full purchase price of the damaged unit, minus the cost of
returning the unit to “like new” condition. Under no circumstances does Triton authorize anyone to
complete structural damage repairs in the field. Therefore, we will not ship primary structural parts, such as
a cabinet head or main cabinet body for repair in the field.

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 M ODEL FT7000XP U SER MANUAL
AUTHORIZED INSTALLATION AND SERVICE PROVIDERS
Triton utilizes several nationwide and regional authorized third party maintenance providers. Triton recom-
mends all ATMs be installed and serviced by service technicians certified by Triton. This includes autho-
rized third party service technicians and technicians who have been factory trained by Triton to service
ATM equipment. Installation or repairs attempted by unauthorized service technicians may void the
warranty or warranty claims denied on the product.

Please contact Triton’s Technical Services department at (800) 259-6672 for a list of our third party service
providers and/or to obtain information on the requirements and procedures for becoming a certified Triton
service technician.

TRITON’S TECHNICAL SERVICES DEPARTMENT

The primary purpose of the Technical Services department is to provide assistance to customers in the
operation, trouble shooting, and repair of equipment manufactured by Triton. A toll-free phone number (1-
800-259-6672) is provided for convenience. The Technical Services department operates to serve our
customers. The staff is trained to follow our policies and procedures to ensure fair and uniform treatment
of all our customers.

AUTOMATED VOICE MAIL SYSTEM

Our goal is to have a ‘live’ person answer 100% of all incoming calls (during regular support hours). On
occasion, however, call loads may exceed the capacity of the staff. When this occurs, an automated voice
mail system will answer the call, indicate to the caller that all Technical Support specialists are busy assist-
ing others, and ask the caller to leave detailed information about the nature of the call.

Should it become necessary to leave a voice mail message, the caller should state:

• their name,

• the organization for which they work,

• the serial number of the equipment they are calling about,

• detailed description of the problem that they are experiencing, and

• phone number where they can be reached, including area code.

As Technical Support specialists become available, they check for voice mail messages and return calls in
the order in which they were received. By providing the information requested in the voice mail, the
technician can be prepared when your call is returned. Triton asks you to be patient if you must leave voice
mail and assures you that your call is important to us and that we will respond promptly.

B-6
 APPENDIX B - WARRANTY STATEMENT
CALLS FOR SERVICE OR REPAIR
Calls for service or repair will be accepted from authorized service technicians only. End users must contact
either the sales organization that placed the equipment or an authorized third party service organization to
obtain service. The sections that follow describe the policies and procedures that relate to the repair and
replacement of malfunctioning equipment.

QUESTIONS ON OPERATION OF EQUIPMENT

Technical support is available to owners of Triton equipment and to qualified service personnel. When
calling for help with the configuration or operation of a Triton product, the caller must provide either
positive identification as a service technician or the serial number of a Triton terminal. Technical support is
provided during normal business hours for the life of the product.

When calling for help with an operational problem, please have available information pertaining to the
nature of the trouble. This includes the type of equipment, examples of what is or is not happening, and the
name of the processor that supports your terminal.

All questions pertaining to the settlement of accounts, transaction inquiries, and fund status must be
directed to the processor. Triton does not have access to the information needed to answer questions
relating to specific transactions.

CONTACT INFORMATION
Triton Systems of Delaware, Inc.
522 East Railroad Street
Long Beach, MS 39560

SALES:
1 (800) 367-7191
1 (228) 868-1317
1 (228) 868-0437 (Fax)

SERVICE:
1 (800) 259-6672 (Technical Support)
1 (228) 575-3229 Fax (Technical Support)
1 (228) 868-0859 Fax (Parts)

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 M ODEL FT7000XP U SER MANUAL

THIS PAGE INTENTIONALLY LEFT BLANK

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 APPENDIX C
ELECTRONIC LOCK

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 M ODEL FT7000XP U SER MANUAL

ENTERING THE COMBINATION

The electronic lock combination(s) consists of six digits. Upon arrival, the combination(s) of the lock
should already be set at 1-2-3-4-5-6. After installation of the unit has been completed, perform the follow-
ing steps:
1. Enter the preset combination(s) and check for proper operation. After each keypress, the lock will
beep. After the final digit has been entered, the lock will beep twice and the open period will begin.
2. Within four (4) seconds, turn the keypad clockwise to the open position.
3. After the lock is opened, the door may be opened.
Invalid Code Entry - Lock will beep three (3) times.

CHANGING THE COMBINATION

* IMPORTANT *
ALWAYS PERFORM THIS OPERATION WITH THE DOOR OPEN.
If your unit is programmed for Dual Code (see PROGRAMMABLE FEATURES), each code must be changed
independently. Follow these instructions for each code change.

To change the combination of the lock, simply follow these directions.

1. Enter six (6) zeros.
2. Enter the current combination (initially set at 1-2-3-4-5-6).
3. Enter the new six (6) digit combination twice.
- If a mistake is made, wait thirty (30) seconds and repeat the first 3 steps.
4. Test lock combination several times before closing the door. The combination is now changed.
Valid Code Entry - Double signal after valid six (6) digit code is entered.
Invalid Code Entry - Triple signal and old code is still valid.

LOCKOUT FEATURE
The lock includes a WRONG TRY PENALTY lockout feature that prevents entry from unauthorized per-
sonnel. This feature performs as follows:

• Entry of four (4) consecutive invalid combinations starts a 5-minute delay period.
- LED flashes RED at ten (10) second intervals.

• At the end of the delay period, two (2) more consecutive invalid combinations will restart an additional
5-minute delay. Entry will not respond to a single keystroke during delay period.

C-2
 APPENDIX C - ELECTRONIC LOCK

PROGRAMMABLE FEATURES
The locks are initially set with the standard features (a single 6-digit code). Based on your requirements,
additional features may be added in the lock, BUT THEY MUST BE PRE-PROGRAMMED by Triton prior
to shipment of the unit. The programmable features are listed below.

Manager (Factory set to 1-2-3-4-5-6): Time Delay:

Add/remove second user Delay period 1-99 minutes.
Enable/disable second user Open period 1-19 minutes

Dual Code: Time Delay Override:

Two (2) combinations required to open. Ability to add second combination to override delay
period
Silent Signal Alarm (Optional alarm box required):
Duress signal if last number of code(s) is entered Disable Lock (Optional alarm box required):
using one (1) number higher or one (1) number lower. Input signal disables opening of lock by valid code

If your lock(s) have some of these features programmed in the lock, the following describe the operations
of each:

ADD USER
(If Manager, Time Delay Override, Remote Override, or Dual Combination feature programmed)
- Always perform this operation with the door(s) open!
1. Enter Manager Code and HOLD DOWN LAST DIGIT OF CODE until the lock signals with two (2) sets
of double beeps.
2. PRESS 1. Lock signals twice. Lock will only signal twice if the User code is not already in use. It will
beep once if a User is already installed and three (3) times if the function has not been programmed in
the lock.
3. Enter User code twice. The lock signals twice after each valid entry.
4. If a mistake is made, wait thirty (30) seconds and repeat steps 1 through 3.
Valid Code Entry - Double signal after valid six (6) digit code is entered.
Invalid Code Entry - Triple signal and old code is still valid.

DISABLE USER
(Manager feature only)
- Always perform this operation with the door(s) open!
1. Enter Manager Code and HOLD DOWN LAST DIGIT OF CODE until the lock signals with two (2) sets
of double beeps.
2. PRESS 2. Lock signals once. User is now temporarily disabled.
3. If a mistake is made, wait thirty (30) seconds and repeat steps 1 and 2.

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 M ODEL FT7000XP U SER MANUAL

REINSTATE USER
(Manager feature only)
- Always perform this operation with the door(s) open!
1. Enter Manager Code and HOLD DOWN LAST DIGIT OF CODE until the lock signals with two (2) sets
of double beeps.
2. PRESS 1. Lock signals once. User is now reinstated.
3. If a mistake is made, wait thirty (30) seconds and repeat steps 1 and 2.

REMOVE USER
(Manager feature only)
- Always perform this operation with the door(s) open!
1. Enter Manager Code and HOLD DOWN LAST DIGIT OF CODE until the lock signals with two (2) sets
of double beeps.
2. PRESS 3. Lock signals once. User is now permanently removed.
3. If a mistake is made, wait thirty (30) seconds and repeat steps 1 and 2.

DUAL CODE OPERATION

(if feature is programmed)
- Always perform this operation with the door(s) open!
1. Must add second user to open lock (See ADD USER).
• Second user CAN NOT be Disabled or Removed.
2. After first code is entered, second code must be entered within ten (10) seconds.
3. If Time Delay feature is also programmed, one valid code will start Delay period.
• Both codes required to open lock in Open period.

SILENT SIGNAL ALARM

(if feature is programmed AND optional Alarm Box is connected to an alarm system)

- Always perform this operation with the door(s) open!

1. Enter last digit of code one (1) number higher or one (1) number lower.
Example: Code: 1-2-3-4-5-6
Duress: 1-2-3-4-5-5 or 1-2-3-4-5-7
2. The lock will open without any indication that the duress signal has been sent.

C-4
 APPENDIX C - ELECTRONIC LOCK

TIME DELAY
(if feature is programmed)
- Always perform this operation with the door(s) open!
1. Enter valid code.
• Delay period starts (1-99 minutes pre-programmed).
• LED flashes RED at one (1) second intervals.
- If valid code entered during delay, Delay period restarts.
- If invalid code(s) entered during delay, Delay period aborts.
2. At end of delay period, Open period starts (1-19 minutes pre-programmed).
• LED flashes RED at 1/2 second intervals.
• Lock beeps at ten (10) second intervals
3. During Open period, enter valid code(s).
• If invalid code entered during open, Open period continues.
• If four (4) consecutive invalid codes entered, WRONG TRY PENALTY starts.

TIME DELAY OVERRIDE

(if feature is programmed)
- Always perform this operation with the door(s) open!
1. Must add second code (See ADD USER).
• Second user CAN NOT be Disabled or Removed.
2. Entry of Overide coce during Delay period will open lock.

BATTERY LOW WARNING

Repeated beeping during an opening indicates that the battery is low and needs to be replaced. Recommend
replacement of battery at least once annually. The battery box is located on the inside of the door.
Note: If the lock will not operate (i.e. repeated beeping or no beeping) while the door is closed and locked, the
battery must be energized from the two external terminals on the front of the push-button panel.

To energize the lock, connect a 9-volt alkaline battery on the external terminal points. Maintain contact, enter
a valid combination, and turn the dial clockwise to open the lock.
Note: You must maintain battery contact at all times throughout this procedure.

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 M ODEL FT7000XP U SER MANUAL

CHANGING THE BATTERY

1. Open the ATM vault door(s). Remove the battery box cover by pulling the front portion away from the
vault door.

2. The connector is easily removed by unsnapping it from the two (2) terminal on the top of the battery.

3. Remove the old battery. Install/connect a new 9-volt alkaline battery.

4. Push the battery and the leads completely up into the battery compartment.

5. Reinstall the cover and test the unit several times before closing the vault door.

C-6
 APPENDIX D
GLOSSARY OF TERMS

D-1
 M ODEL FT7000XP U SER MANUAL

GLOSSARY OF TERMS
ANSI - American National Standards Institute
The US government body responsible for approving US standards in many areas, including computers
and communications. ANSI is a member of ISO (International Standards Organization). ANSI sells ANSI
and ISO standards
ASCII - American Standard Code for Information Interchange
A code for information exchange between computers made by different companies; a string of 7 binary
digits represent each character.
DES - Data Encryption Standard
A product cipher that operates on 64-bit blocks of data using a 56-bit key.
DHCP – Dynamic Host Configuration Protocol
A protocol that provides a means to dynamically allocate IP addresses to computers on a local area network.
The system administrator assigns a range of IP addresses to DHCP and each client computer on the LAN
has its TCP/IP software configured to request an IP address from the DHCP server. The request and grant
process uses a lease concept with a controllable time period.
DNS – Domain Name Server
A general-purpose distributed, replicated, data query service chiefly used on internet for translating host
names into internet addresses. DNS can be configured to use a sequence of name servers based on the
domains in the name being looked for until a match is found.
EBCDIC -Extended Binary-Coded Decimal Interchange Code
A binary computer character code, representing 256 standard letters, numbers, symbols, and control
characters by means of eight binary digits.

ECB - Electronic CodeBook

EOR – End of Record
FIT - Financial Institution Data
Gateway
An interface between an information source and a worldwide web server. The information source can be any
system that can be accessed by a program running on the web server.

HTML - HyperText Markup Language

The markup language used for creating documents on the World Wide Web.

IC - Integrated Circuit
A microelectronic computer circuit incorporated into a chip or semiconductor; a whole system rather
than a single component.

D-2
 APPENDIX D - GLOSSARY OF TERMS

GLOSSARY OF TERMS
ISO - Independent Sales Organization
LUNO - Logical Unit Number
A 3-bit identifier used on a SCSI bus to distinguish between up to 8-devices (logical units) with the same
SCSI ID.
LUO – Logical Unit
A primary component of SNA, an LU is a type of NAU that enables end users to communicate with each other
and gain access to SNA network resources.
LUT – Look Up Table

MAC - Message Authentication Code

NAU – Network Addressable Unit

The SNA term for an addressable entity

NCR – National Computer Registry

NRZ/NRZ1 – Non-Return to Zero

PAN - Personal Account Number

PIN - Personal Identification Number
A multidigit number that is used by somebody to gain access to an account at an ATM, a computer, or a
telephone
SCSI – Small Computer System Interface
An interface consisting of a standard port between a computer and its peripherals that is used in some
computers.

SDLC - Synchronous Data Link Controller

Manages synchronous, code-transparent, bit-serial communication that can be duplex or half-duplex,
switched or non-switched, point-to-point, multipoint, or loop.

SGML – Standard Generalized Markup Language

An international standard markup system for the definition of system-independent methods of representing
texts in electronic form by describing the relationship between a document’s form and its structure. SGML is
used widely to manage large documents that are subject to frequent revisions and need to be printed in
different formats.

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 M ODEL FT7000XP U SER MANUAL

GLOSSARY OF TERMS
SNA – Systems Network Architecture
IBM’s proprietary high level networking protocol standard.
Subnet Mask
A bit mask used to identify which bits in an IP address correspond to the network address and subnet
portions of the address. This mask is referred to as the subnet mask because the network portion of the
address can be determined by the class inherent in an IP address. The address mask has ones (1) in
positions corresponding to the network and subnet numbers and zeros (0) in the host number positions.
SVGA - Super Video Graphics Array
A video display standard; the resolution is 800 x 600 4-bit pixels. Each pixel can therefore be one of 16
colors.

TCP/IP – Transmission Control Protocol / Internet Protocol

A set of protocols developed for the internet to get data from one network device to another.
IP – The network layer for the TCP/IP protocol is a connectionless, best-effort packet switching protocol. It
provides packet routing, fragmentation, and re-assembly through the data link layer.

URL - Uniform Resource Locator (world-wide web address)

An address identifying the location of a file on the Internet, consisting of the protocol, the computer on
which the file is located, and the file’s location on that computer.

WINS – Windows Internet Naming Service

Software which resolves NetBIOS names to IP addresses.
WOSA – Windows Open System Architecture
An earlier umbrella term for a variety of programming interfaces from Microsoft designed to provide application
interoperability across the Windows environment. WOSA provides a common denominator for front-end
Windows applications to access back-end services. For example, any WOSA-compliant query program from
one vendor can gain access to any WOSA-compliant DBMS from any other vendor.

XML – Extensible Markup Language

A metalanguage written in SGML that allows one to design a markup language, used to allow for the easy
interchange of documents on the World Wide Web.

D-4
Triton Systems of Delaware, INC.

Software Release Notes

1.0.15.1, 1.0.16.1, 1.0.17.1

Affected products
FT7000XP
March 26, 2009

Version 1.0

Triton Systems of Delaware, Inc.

522 East Railroad
Long Beach, MS 39560
PHONE: (228) 868-1317
FAX: (228) 868-0437

Software Release Notes

Triton Systems Page 1 of 4 March 26, 2009
INTRODUCTION......................................................................................................................... 3
PLATFORMS AFFECTED......................................................................................................... 3
HARDWARE REQUIREMENTS ........................................................................................................ 3
SOFTWARE REQUIREMENTS ......................................................................................................... 3
PRISM 1.0.15.1 BUILD .................................................................................................................. 3
PRISM 1.0.16.1 BUILD .................................................................................................................. 3
PRISM 1.0.17 BUILD ..................................................................................................................... 3
DESCRIPTION OF CHANGES ................................................................................................. 4
DISPENSER: WRONG NUMBER OF BILLS DISPENSED....................................................................... 4
KNOWN ISSUES.......................................................................................................................... 4
REVISION HISTORY ................................................................................................................. 4

Software Release Notes

Triton Systems Page 2 of 4 March 26, 2009
Introduction
This document describes the changes to the FT7000XP 1.0.15.1, 1.0.16.1, and 1.0.17.1 software
versions for Prism7K.

Platforms Affected
This release is for the following PrismXP families:
• FT7000

Hardware Requirements
• FT7000

Software Requirements
The following load files are included with this release:
• Prism7K-1_0_15_1.tlf – Update load for Field Upgrades
• Prism7K-1_0_15_1_Lockdown.tlf – Update load for Field Upgrades
• Prism7K-1_0_16_1.tlf – Update load for Field Upgrades
• Prism7K-1_0_16_1_Lockdown.tlf – Update load for Field Upgrades
• Prism7K-1_0_17_1.tlf – Update load for Field Upgrades
• Prism7K-1_0_17_1_Lockdown.tlf – Update load for Field Upgrades

Important: The TLF installer requires 1.0.10.3, 1.0.13.5 or 1.0.14.1 to be loaded prior to
installing. Lockdown Update must only be installed on Prism Lockdown versions.

Prism 1.0.15.1 Build

• Triton Device SDK 1.0.31
• Kalignite Version 2.1.0 Update 30
• FT7000 SP (Build 52301)

Prism 1.0.16.1 Build

• Triton Device SDK 1.0.31
• Kalignite Version 2.1.0 Update 30
• FT7000 SP (Build 52301)

Prism 1.0.17 Build

• Triton Device SDK 1.0.32
• Kalignite Version 2.1.0 Update 30
• FT7000 SP (Build 52301)

Software Release Notes

Triton Systems Page 3 of 4 March 26, 2009
Description of Changes
Dispenser: wrong number of bills dispensed
There was a situation where the dispenser reported error, 7C2D – Jam (POS~EJS1): POS
medium remaining after completion of count. After installing the update, if this error situation
occurs, the dispense will not be completed and the terminal will send a solicited status to the host
for the bill jam (?0332). In addition, the dispenser will be taken out of service until the dispenser
is reset via Management Functions (Diagnostics, Cash Dispenser, Purge).

Known Issues

• None

Revision History
Date Version Description of Change
03/26/09 1.0 Initial Release

Software Release Notes

Triton Systems Page 4 of 4 March 26, 2009