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    Human Performance 5c Five Causal Reasoning Questions

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    Devi Hotnauli Samosir
    This document outlines 5 questions that can be used to apply causal reasoning to problem solving: 1. What is the problem? 2. What caused the problem? 3. What evidence is there about the causes? 4. What solutions are being considered? 5. How will the solutions address the root causes of the problem? Guidance is provided for each question to ensure a thorough discussion that accurately identifies the problem, analyzes causes, considers evidence, and determines whether solutions truly resolve the underlying causes rather than just symptoms.

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    Human Performance 5c Five Causal Reasoning Questions

    Uploaded by

    Devi Hotnauli Samosir
    67 views1 page
    This document outlines 5 questions that can be used to apply causal reasoning to problem solving: 1. What is the problem? 2. What caused the problem? 3. What evidence is there about the causes? 4. What solutions are being considered? 5. How will the solutions address the root causes of the problem? Guidance is provided for each question to ensure a thorough discussion that accurately identifies the problem, analyzes causes, considers evidence, and determines whether solutions truly resolve the underlying causes rather than just symptoms.

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    Human Performance 5c Five causal reasoning questions

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    This document outlines 5 questions that can be used to apply causal reasoning to problem solving: 1. What is the problem? 2. What caused the problem? 3. What evidence is there about the causes? 4. What solutions are being considered? 5. How will the solutions address the root causes of the problem? Guidance is provided for each question to ensure a thorough discussion that accurately identifies the problem, analyzes causes, considers evidence, and determines whether solutions truly resolve the underlying causes rather than just symptoms.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    67 views1 page

    Human Performance 5c Five Causal Reasoning Questions

    Uploaded by

    Devi Hotnauli Samosir
    This document outlines 5 questions that can be used to apply causal reasoning to problem solving: 1. What is the problem? 2. What caused the problem? 3. What evidence is there about the causes? 4. What solutions are being considered? 5. How will the solutions address the root causes of the problem? Guidance is provided for each question to ensure a thorough discussion that accurately identifies the problem, analyzes causes, considers evidence, and determines whether solutions truly resolve the underlying causes rather than just symptoms.

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    Restricted 5 Causal Reasoning Questions

    Five Causal Reasoning questions for everyday problem solving


    The following 5 questions can be used to apply causal reasoning in everyday, problem solving situations:
    1. What is the problem?
    2. What do we think caused the problem?
    3. What evidence do we have about the causes?
    4. What solution(s) do we have in mind?
    5. How will the solution(s) address the causes of the problem?

    The following guidance should help you unleash the power of these questions by describing the kind of
    conversation that should occur:

    1. What is the problem?


    o A problem is something undesirable that happened and was different than what we expected to
    happen. The answers to this question should include a description of “what actually happened”
    (the sequence of events) and “what we expected to happen in that situation”.
    2. What do we think caused the problem?
    o This question digs deeper into the causes of the problem. It is important to focus on what did
    happen or what was actually done that caused the problem (using causal reasoning), and to
    avoid explanations that focus on what did not happen or what “should” have been done (using
    defensive reasoning).
    o Ask “Why” several times to discover whether we know enough about the causes to solve the
    problem.
    3. What evidence do we have about the causes?
    o Ask this question to assess how certain we are that we know the causes of the problem. Before
    considering solutions, we need to be to make sure we have good quality data and have done
    enough analysis to verify the causes of the problem. You may find that the explanations of what
    caused the problem are based on little evidence or that other causal theories need to be
    considered.
    4. What solution do we have in mind?
    o This question follows after the first 3 questions have been satisfactorily answered. The purpose
    is to be clear what solutions or actions we have in mind and what these solutions look like when
    completed.
    5. How will the solution address the causes of the problem?
    o It’s important to test whether the proposed solutions would be “corrective”, i.e. whether the
    solution would address the causes of the problem and actually prevent the problem from
    happening again in the future. A good way to check whether the solution is corrective is to
    imagine that the solution had already been in place before the problem occurred and ask
    yourself exactly how the solution would have prevented the problem and what would have
    happened instead (how the solution would have interrupted the sequence of events that
    occurred to create a better outcome).
    o If the solution proves not to be corrective, a different solution should be considered.
    o It is also important to check whether the solution could have any unintended or undesirable
    consequences. A solution that corrects a cause could still create an undesirable outcome if we
    are not careful.

    V5. August 23, 2015

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