Contact - Modem Setup - TP-Link HX510 Mesh

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Your modem’s here!

Let’s get connected.


This modem is a TP–Link HX510 Mesh Wi-Fi unit

Part 1: Plug in your new modem Part 2: Connect to the internet


Included with your modem is a black power 1. Find the modem network name
cord and a yellow ethernet cable (SSID) and wireless password/pin
1. Plug the power cord into the back of your on the bottom of your modem.
modem, and the other end into a power socket 2. Open your device Wi-Fi settings
near your ONT (little white fibre box). Your ONT and ensure Wi-Fi is switched on.
will be fixed to a wall somewhere in your home. 3. View available Wi-Fi networks,
2. Connect your modem to your ONT by plugging click on your modem network
the ethernet cable from the WAN/LAN port of name (SSID), and enter the
the modem to your ONT (GE1 or LAN1 port). wireless password/pin.
Note: if GE1/LAN1 doesn’t light up on the ONT, 4. Repeat these three steps for all
try plugging into GE2/LAN2 (ensure your ONT is your devices.
powered on).
And that’s it! You should be up
3. Check to make sure the power switch is turned and running.
on for the ONT and modem. If you can see
lights on both, it’s on.
Turn over if you’d like to access
Nice work, now that your modem is set up to some fancy features of your
you can connect your devices (like phone and modem – like seeing your
laptop) to the internet. Nearly there. network’s performance.

Got questions? Go to contact.co.nz/modems or call us


on 0800 266 825 Mon – Fri, 8am – 6pm, Sat 8am – 4pm.
Optional: Set up the TP-Link Aginet app
If you want to use the wider features of your modem (mesh device), read on
You’ll see information like your network’s performance, status of your connected devices
and be able to edit some settings.

1. On your phone or tablet download the Aginet app from the Google
Play or App Store (scan the QR code for quick access) and make sure
the app has access to your local network.
2. Ensure your device is connected to Wi-Fi and near the modem so it
can be found easily.
3. Click on Continue without creating a TP-Link.
4. A screen will pop up saying HX510 is found, click on Set up device. If it doesn’t appear
check your device is connected to Wi-Fi. Refresh your device either by pulling down
the screen or closing and opening the app again.
5. Click on Connect to a modem – it will locate your device and ask for a password.
Use password1 all in lower case.
6. Select the room where the modem is located (e.g. bedroom) and click Next.
7. Select your connection profile, or the default ipoe_10_0_d and click Next.
8. You’ll be asked to check the present profile settings – just click Next.
9. You’ll be asked if you want band steering, leave this on and click Next.
10. If you’d like to change your network name, you can simply type a new one in the
Network Name field (e.g. Sam’s TP-Link). You can also do the same for your password.
11. Click Connect. If you need to add another modem (mesh device) you’ll be able to now,
otherwise just click Done and you’re all set up.

CT1256 02/23
Want more coverage? If you need to extend the Wi-Fi coverage in your home, you can order additional
TP-Link HX510 Mesh Wi-Fi units. Details about how to do this are in our FAQs at contact.co.nz/modems

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