ESG Data Sheet

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How to Read this Document

Reading and Understanding this Document

Our reporting and data measurement methods relate specifically to our corporate operations, which include
inclusion of information relating to grocery franchisees and Shoppers Drug Mart®/Pharmaprix® associate-
exclusive property of Loblaw Companies Limited or one of its subsidiaries. Unless otherwise noted, all mon
from the Global Reporting Initiative (GRI) Standards 2016, as well as the Sustainability Accounting Standa
and Footwear Standard. It takes additional reporting guidance from the UN Sustainable Development Goa
regulatory landscape related to ESG disclosures and we anticipate that our existing and planned programs
accordingly. For the latest updates regarding our progress, follow us on Twitter, Facebook, Instagram and

About Forward-Looking Statements

This document may contain forward-looking information within the meaning of applicable securities legislat
environmental, social and governance (“ESG”) matters disclosed in this document. Although the Company
metrics and risks, and climate metrics and risks in particular, is more complex and longer-term in nature th
guidance from methodology providers on the calculation or comparability of these measures. In particular,
to factors such as changes in global emissions, available technologies or economic conditions may result i
including improvements to the coverage, quality, and availability of the Company’s data and methodologies
Reporting Initiative (“GRI”), the Sustainable Accounting Standards Board (“SASB”) and the Task Force on
international ESG reporting regulations, standards and frameworks for their relevance and usability, as we
appropriateness of its metrics and targets, and, where appropriate, incorporate new insights, data, models
disclosures to continue to evolve as reporting regulations, standards and frameworks mature.
The information in this document reflects what the Company believes is its best available data and, in the c
information available to the Company. Where appropriate, including in setting its greenhouse gas reduction
However, there are many factors that the Company may not foresee or that it may be unable to predict acc
number of assumptions and is subject to a number of risks and uncertainties, many of which are beyond th
by such forward-looking information and may require the Company to adjust its ESG initiatives, activities o
meet its greenhouse gas reductions targets; the availability, accessibility and suitability of comprehensive a
consistent, robust and comparable ESG metrics and methodologies, in particular in respect of climate chan
development of provincial, national and international laws, policies and regulations in respect of ESG matte
Analysis. The forward-looking statements in this Report are presented for the purpose of assisting investor
for other purposes. Undue reliance should not be placed on the forward-looking information in this Report.
information, future events or otherwise, except as expressly required by applicable law. All forward-looking

We regularly update reports and statements on our website https://www.loblaw.ca/en/responsibility/.

Please direct inquiries to esg@loblaw.ca

Version Control
Created on: September 1, 2023
Updated on: October 27, 2023 to incorporate Workforce Disclosure Initiative (WDI) and Bloomberg Gende
Overview
General information and other publicly available reporting
Corporate Website
Annual Information Form
Annual Report
Management Proxy Circular

ESG related information


Corporate website
Taskforce Climate Related Financial Disclosure (TCFD) Report
Biodiversity
Animal Welfare
Water Use Statement
Position on Human Rights
Colleague Code of Conduct
Supplier Code of Conduct
Corporate governance guidelines
https://www.loblaw.ca/
https://www.loblaw.ca/en/investors-reports/
https://www.loblaw.ca/en/investors-reports/
https://www.loblaw.ca/en/investors-reports/

https://www.loblaw.ca/en/responsibility/
TCFD Report
Statement on Biodiversity
Animal Welfare Principles
Our Approach to Responsible Water Use
Our Position on Human Rights
Loblaw Colleague Code of Conduct
Loblaw Supplier Code of Conduct
Corporate governance at Loblaw
General Company Information

Total number of stores and pharmacies


Total amount of retail space in square feet
Total number of pharmacies
Total number of optical centers

Total number of distribution centers

Total number of vehicles in commercial fleet - class 8 trucks


Total number of colleagues
Total number board members
Total number of independent Board members
Total number of pharmacists
Total number of pharmacy assistants, technicians, registered nurses and registered dieticians
Total number of opticians
Number of prescriptions filled
Percentage of prescriptions for controlled substances
Number of flu shots
Number of medication reviews for medication adherence
Number of pharmacist-led clinic offering a range of healthcare services
Number of Home Healthcare retailer (Wellwise) locations to provide support to aging community
Number of retail store (Medisystem) locations to providing pharmacy care to aging community
Number of PC Optimum members
Number of unique consumers with an active credit card account
Number of unique consumers with an active pre-paid debit card account
Number of credit card accounts
Number of pre-paid debit card accounts
FY2022 FY2021 Applicable Framework
2,400 2,503 FB-FR.000.A
72,200,000 70,800,000 FB-FR-000.B
1800 1,800 HC-DR-000.A
181 184
FB-FR-000.A
25 25
GRI 102-9
294 253 FB-FR-000.C
221,000 200,000 GRI 102-8
12 12
10 10
8,600 8,700 HC-DR-000.D
16,600 16,500
300 300
169,100,000 165,800,000 HC-DR-000.C
6.60% 7.00% HC-DR-000.C
2,300,000 1,850,000
1,300,000 900,000
4 Not applicable
43 Not disclosed
10 Not disclosed
15,500,000 15,000,000
2,100,000 2,075,823 FN-CF-000.A
200,000 173,829 FN-CF-000.A
5,400,000 5,084,201 FN-CF-000.B
500,000 341,889 FN-CF-000.B
Climate Action - Greenhouse Gas Emissions
Targets to Achieve Net-Zero
· Reduce our enterprise operation (Scope 1 and 2) footprint by 50% from a 2020 baseline by 2030
· Operate a net-zero short-haul outbound corporately owned and operated truck fleet by 2030
· Achieve net-zero for our enterprise operating (Scope 1 and 2) footprint by 2040
· Achieve net-zero for scope 3 emissions by 2050

Scope 1 & 2 GHG Emissions1,2


Scope 13 (Direct) – Fleet and building fuel consumptions, refrigerant releases, and corporate travel
Scope 23 (Indirect) – Electricity
Total
Change as a % compared to prior year
Change % against baseline year (2020)
Change % against baseline compared to prior year

Scope 1 by Greenhouse gas type


CO2
CH4
N2O
HFCs
Other

Scope 3 GHG Emissions1,2


Scope 3 – Corporate waste and corporate travel 5

Progress through Projects


Carbon reduction projects
Number of corporate owned electric trucks
Fleet Fuel Management
Fleet Fuel consumed
Percentage Renewable

Air Emissions from Refrigeration


Gross Global Scope 1 emissions from refrigerants 6

Percentage of refrigerants consumed with zero ozone depleting potential


Average refrigerant emissions rate

Energy Management

Operational Energy Consumed 6

Percentage grid electricity


Percentage Renewable
Renewable Energy Projects
Self Generated Renewable Electricity

Energy Breakdown
Natural Gas
Heating Oil
Propane
Diesel
Biodiesel
Gasoline
Jet Fuel
Coal

CDP
CDP Climate

Footnotes
1
Emissions are calculated by The Delphi Group following the Greenhouse Gas Reporting Protocol and emission factors defined
used 2018 NIR for 2020 figures, 2019 NIR for 2021 figures, 2020 NIR for 2022 figures, and Management has included emissi
2
Numbers in the GHG inventory table may fluctuate as more accurate information becomes available such as updates to the em
3
Includes enterprise operations (corporate, franchise, and associated-owned).
4
This symbol identifies that third party assurance was obtained for this data point. Refer to the final Appendix on page 89 of the
5
Includes corporate and T&T operations only
6
Reporting for FY2021 is only inclusive of corporate stores, reporting for FY2022 is expanded to include Franchise and SDM op
Unit of Measure FY2022 FY2021 FY2020 Baseline
Metric tonnes of CO2e 623,613 4
629,662 691,6794
Metric tonnes of CO2e 407,2174 427,857 429,4134
1,030,830 1,057,519 1,121,092
-3% -6% -
-8% -6% -
-2% - -

Unit of Measure FY2022 FY2021 Applicable Framework


Metric tonnes of CO2e 332,427 Not disclosed GRI 305-1
Metric tonnes of CO2e 220 Not disclosed GRI 305-1
Metric tonnes of CO2e 4,165 Not disclosed GRI 305-1
Metric tonnes of CO2e 279,964 Not disclosed GRI 305-1
Metric tonnes of CO2e 6,837 Not disclosed GRI 305-1
623,613 Not disclosed GRI 305-1

Unit of Measure FY2022 FY2021 Applicable Framework


Metric tonnes of CO2e 90,871 97,820 GRI 305-3

Unit of Measure FY2022 FY2021


Count 250 Not disclosed
Count - -
Unit of Measure FY2022 FY2021 Applicable Framework
GJ 1,479,804 1,327,632 FB-FR-110a.1
% 11% 5% FB-FR-110a.1

Unit of Measure FY2022 FY2021 Applicable Framework


Metric tonnes of CO2e 286,806 189,855 FB-FR-110b.1
% 97% 96% FB-FR-110b.2
% Not available Not available FB-FR-110b.3

Unit of Measure FY2022 FY2021 Applicable Framework


FB-FR-130a.1
GJ 15,556,293 7,459,066
GRI 302-1
% 71.33% 72.61% FB-FR-130a.1
% 0.0007% 0.0055% FB-FR-130a.1
Number of solar installations 62 60
Number of turbines 1 1

Unit of Measure FY2022 FY2021 Applicable Framework


MWh 1,198,190 Not disclosed
MWh 3,567 Not disclosed
MWh 34,549 Not disclosed
MWh 360,611 Not disclosed
MWh 30,851 Not disclosed
MWh 40,095 Not disclosed
MWh 1,988 Not disclosed
MWh 0 Not disclosed

FY2022 FY2021
C B-

tors defined by the National Inventory Report (NIR), although, for Scope 1 and 2 emission factors, Management
uded emissions from HCFC refrigerant leaks in Scope 1.
tes to the emission factors as defined by the NIR.

ge 89 of the 2022 ESG Report for the Limited Assurance report.


and SDM operations.
Applicable Framework
GRI 305-1
GRI 305-2
GRI 305-4
GRI 305-5
GRI 305-5
GRI 305-5
Food Waste
Target:
· Send zero food to landfill by 2030
· Each of our eligible stores will achieve food waste reductions by the end of 2023

Loblaw food loss and waste destinations


Redistribution of food surplus
Feeding animals
Bio-based materials / biochemical processing
Anaerobic digestion
Composting / aerobic processes
Total Diverted

Food Diversion Partnerships


Flashfood

ZooShare
Food to Farm
Bakery Waste
Food banks and food rescue agencies

Loblaw’s 10x20x30 Initiative Partners


In 2020, Loblaw joined the Consumer Goods Forum’s global Food Waste Coalition of Action. A key effort o
is the 10x20x30 program, which encourages members to recruit their suppliers to sign on for the UN SDG
halve global food waste by 2030.
Measurement Type FY2022 FY2021
Metric Tonnes 6,667 2,064
Metric Tonnes 21,623 17,203
Metric Tonnes 3,261 3,883
Metric Tonnes 32,936 34,296
Metric Tonnes 379 343
64,866 57,789

Measurement Type FY2022 FY2021


Kilograms of food 9,400,000 8,100,000
Number of stores 720 600
Kilograms of food 951,000 688,000
Kilograms of food 17,700 7,900
Kilograms of food 3,800 4,200
Kilograms of food 6,700 5,500
% of eligible stores 100% Not disclosed

Measurement Type FY2022 FY2021

Number of Partners 15 12
Reducing Plastic Waste
Target: Reduce plastic waste by making all control brand and in-store plastic packaging is recyclable or re

Compliance with Golden Design Rules


Compliance with Golden Design Rules as defined by Consumer Goods Forum for control brand and in-sto

Partnerships
Offer refillable hand soap, laundry detergent, and dish soap through partnership with EcoBorne™

Closed-loop recycling pilot where customers were offered the option to have take-out meals packaged in a
single-use plastics with Friendlier
Funding to the pELAstic Project for long-term study into the effects of microplastics in freshwater ecosystem
International Institute for Sustainable Development’s Experimental Lakes Area (IISDELA).

Footnotes
1 - By the end of 2022, using the Golden Design rules we assessed more than 10,000 products plastic packaging details, the p
Measurement Type FY2022
% completed 35%

Measurement Type FY2022


Number of stores 16
Number of refills 9,000

Number of units 2,300

Dollar amount $ 50,000

et of products
FY2021
N/A

FY2021
14
5,000

N/A

Not disclosed
Biodiversity
Biodiversity partnerships and programs

World Wildlife Fund (WWF) Canada

One Planet Business for Biodiversity (OP2B)

Canadian Alliance for Net-Zero Agriculture (CANZA)

Arrell Food Institute at the University of Guelph


Nature United

Water Consumption
Water Consumed

Environmental Affairs and Regulations


Number of breaches of any environmental regulation
For more than a decade we have supported World Wildlife Fund Canada, as they
work to protect and regenerate Canada’s biodiversity. As one of their largest
Canadian corporate partners, we have provided nearly $14 million in direct
funding, covering a myriad of programs and projects, since 2009. In 2022, we
provided $450,000 to support WWF’s Regenerate Canada program, an effort to
reverse the devastating effects of climate change on biodiversity loss.

We have been supporting the work of One Planet Business for Biodiversity
(OP2B) since 2019. OP2B is an initiative designed to meaningfully protect and
restore biodiversity around the world, in alignment with the Convention on
Biological Diversity (CBD) COP 15 framework. Focus areas of OP2B include
scaling up regenerative agricultural practices, boosting cultivated biodiversity and
diets through product portfolios, eliminating deforestation, and enhancing the
management, restoration and protection of high-value natural ecosystems.

CANZA promotes the adoption of regenerative agriculture and carbon farming


practices, offering an opportunity to transform the sector and create a circular, net-
zero agri-food supply value. By collaborating with farmers to achieve nature-
positive outcomes, the alliance is committed to building a more sustainable future
for agriculture.

Arrell Food Institute at the University of Guelph, to launch the Loblaw Net-Zero
Food Systems Challenge – a 10-month experiential learning program that will
bring together graduate students from across Canada to investigate strategic
levers to drive demand and adoption for net-zero agriculture products.
Our donation to Nature United supports Indigenous-led conservation, sustainable
economic development, science, and is funding the acceleration of natural climate
solutions at national and regional scales. Our contribution helps support Nature
United’s agricultural work in the prairies conducting leading scientific research,
supporting farming communities, and working with food companies and their
supply chains to implement practices that reduce greenhouse gas emissions,
strengthen biodiversity, and improve water quality and availability.
Measurement Type FY2022

Dollar funding $ 450,000

Dollar funding $ 80,000

Dollar funding $ -

Dollar funding $ -
Dollar funding $ 80,000

Measurement Type FY2022


Megalitres 2,743

Measurement Type FY2022


Number of incidents 0
FY2021

$ 450,000

$ 80,000

N/A

$ -
N/A

FY2021
Not disclosed

FY2021
0
Responsible Sourcing
Product Sustainability

Product Offering

PC® Planet First™

PC® Plant Based

PC® Organics

Sourcing sustainable beef


Sustainable Seafood

Products labeled and/or marketed


to promote health and nutrition
attributes

Coffee, tea and cocoa

Third-party certified to
environmental or social
sustainability sourcing standard

Sustainable Apparel

Apparel Offering

Global Organic Textile Standard


(GOTS)
Better Cotton

Global Recycle Standard (GRS)


Certified Repreve recycled fiber

GRS Certified recycled polyester

Joe Fresh® sample downcycling

PrimaLoft®

Zero Blue Water denim

Chemical Management

Product Offering
PC® Free From®

President’s Choice® Baby product


portfolio

no name® Simple Check™

Local Sourcing

Initiative

Local Sourcing

CDP Forest

Category
Palm Oil
Timber
Soy
Cattle
Sourcing

Product Detail

Launched in 2021, PC® Planet First™ products are compostable and


disposable picnic products including bamboo plates, birch wood cutlery, and
wheat stalk straws. The product range will expand into other non-food
categories, with a focus on products made from renewable resources,
containing recycled content, and without the use of certain chemicals of
concern.

Our PC® Plant Based products are third-party certified vegan and contain no
animal by-products. They are also merchandised adjacent to their animal-
based counterparts, making it convenient for our customers to find plant-
based alternatives. We continue to increase our offering of plant-based
products, to meet growing consumer interest and appetite for alternatives to
animal-based products.

We have heard from many of our customers that they want products made
with a reduced environmental impact and without any synthetic pesticides,
fertilizers or genetically modified organisms (GMOs). All PC® Organics
products are third-party certified and meet Canadian Organic Standards,
which emphasizes sustainability and a holistic approach to agriculture.

As members of the Canadian Roundtable for Sustainable Beef (CRSB)


council we believe producing Canadian beef in a sustainable, responsible
way stores carbon, supports biodiversity and provides habitat for over 1,000
plants and animals.

In 2020, we committed to purchase one million pounds of CRSB-certified


beef. In 2021, we extended that commitment to three million pounds by
2023, and we achieved that goal a year early, in 2022.
Loblaw is committed to sourcing all seafood from sustainable sources. This
commitment cuts across our business and includes our control brands and
national brands, in our canned, frozen and fresh wild and farmed seafood
categories.

We are proud to offer Marine Stewardship Council (MSC), Aquaculture


Stewardship Council (ASC), and Best Aquatic Practices (BAP) products
across our stores.

The company offers products designed to meet customer nutritional and


health concerns and preferences regarding ingredients, additives and
potential allergens. Products in this category include but are not limited to
organic, gluten-free, plant based, peanut-free, and lactose-free products.

These products are available at stores across multiple grocery and drug
retail divisions, making healthier alternatives available to our customers no
matter where they shop with us.

Sourcing Rainforest Alliance certified cocoa addresses concerns like aging


tree stocks, improper use of chemicals, uncontrolled deforestation, labour
conditions and low farmer incomes.

By sourcing Fairtrade Certified ingredients, we support fairness for workers


and farmers, while also investing in sustainable farming practices,
community development projects, and social and physical infrastructure to
empower the next generation of farmers.

The company offers control brand products labelled with third-party


certification related to environmental and/or social sustainability sourcing
standards.

Detail
Joe Fresh® is committed to converting 100% of its cotton-rich products to
more sustainable cotton by 2025. This includes converting such products to
GOTS organic cotton.
In 2021, we became a member of Better Cotton, which has a clear mission:
“Help cotton communities survive and thrive, while protecting and restoring
the environment.”

Joe Fresh® is committed to converting 100% of its cotton-rich products to


more sustainable cotton by 2025. This includes converting such products to
Better Cotton.

Raw materials that are third-party certified as Global Recycle Standard


(GRS) Certified Repreve recycled fiber

Raw material that are third party certified as GRS Certified recycled
polyester.

GRS Certified recycled polyester is calculated using an estimated total fabric


used in production yards.

In 2022, Joe Fresh® began diverting textile samples, wherever possible,


from landfills in partnership with CSR Eco Solutions. These samples would
not be suitable for consumer use and so it was important that a sustainable
end-of-life solution was found. CSR Eco Solutions works with textile
recyclers to downcycle discarded apparel samples into building and
automotive insulation.

In 2019, we began using PrimaLoft® thermal insulation for our Joe Fresh®
insulated apparel.

PrimaLoft® insulation is partially manufactured with post-consumer recycled


(PCR) content including plastic water bottles.

In 2021, Joe Fresh® launched a core denim program called Zero Blue
Water, with fabric that uses no fresh groundwater in the manufacturing
process.

Product Detail
We launched PC® Free From® more than a decade ago. Our PC® Free
From® animals are strictly raised without the use of antibiotics and, like all
poultry and pork in Canada, are raised without the use of added hormones. If
an animal within our PC® Free From® program does become sick, the
animal is treated and simply moved into a conventional animal rearing
program that does not supply our PC® Free From® line of products.

With growing concerns about Bisphenol A (BPA) and Bisphenol S (BPS), we


have been sourcing packaging alternatives, including glass containers and
plastic pouches. Our President’s Choice® Baby product portfolio across
multiple food and non-food categories is entirely BPA-free.

no name® Simple Check™ products are formulated based on our


commitment to eliminate ingredients of concern from our products. The
Simple Check™ symbol identifies no name® products made without these
10 ingredients: synthetic colours, artificial flavours, monosodium glutamate2,
butylated hydroxyanisole (BHA)/butylated hydroxytoluene (BHT)/tert-
butylhydroquinone (TBHQ), hydrogenated oils, artificial sweeteners, sugar
alcohols, azodicarbonamide, polydextrose and brominated vegetable oil.

Initiative Detail
We take great pride in offering an expansive array of fresh fruits and
vegetables, where possible, we source from Canadian owned and/or
operated businesses.
Measurement Type FY2022 FY2021

Number of control brand


10 9
products

Revenue growth 310% N/A

Number of control brand


95 81
products

Number of control brand


650 640
products

Revenue growth 1% 6%

Pounds 3,000,000 1,000,000


Number of products 200 200

Number of control brand


80 80
products

Number of control brand


2,200 2,500
products

Revenue growth 16% 5%

Number of Rainforest Alliance


50 50
products

Number of Fairtrade certified


35 15
products

Number of control brand


950 975
products

Revenue growth 6% 11%

Measurement Type FY2022 FY2021

Percentage of products that is


8% Not applicable
GOTS

Metric tonnes 416 Not applicable


Percentage of products that
25% Not applicable
are Better Cotton

Metric tonnes 778 Not applicable

Metric tonnes 67 93

Metric tonnes 284 49

Metric tonnes of textile 140 N/A

Metric tonnes of CO2e 412 N/A

Kilograms 79,000 66,000

Yards of fabric 350,000 300,000

Litres of water 8,800,000 7,900,000

Measurement Type FY2022 FY2021


Number of products 200 235

Number of products 200 200

Number of products 1,000 1,050

Measurement Type FY2022 FY2021

Dollars purchased $ 1,000,000,000 Not disclosed

Measurement Type FY2022 FY2021


CDP Score Not available C
CDP Score Not available D
CDP Score Not available D
CDP Score Not available D
Applicable Framework

FB-FR-270a.3

FB-FR-270a.3
FB-FR-260a.1

FB-FR-260a.1

FB-FR-430a.1

FB-FR-430a.1

Applicable Framework

CG-AA-440a.2

CG-AA-440a.2
CG-AA-440a.2

CG-AA-440a.2

CG-AA-440a.2

CG-AA-440a.2

Applicable Framework
Applicable Framework

Applicable Framework
CDP Forest
CDP Forest
CDP Forest
CDP Forest
Diversity, equity and inclusion
Targets for Representation
· Maintain at least 40% women in Board of Directors
· 40% women in Executive positions in 2024
· 43% women in Management positions in 2024
· 25% members of visible minorities in Board of Directors in 2024
· 25% members of visible minorities in Executive positions in 2024
· 30% members of visible minorities in Management positions in 2024

Targets for DEI Training


· Over 200,000 of our colleagues will have access to complete two courses covering fundamental DEI topi

Representation goals1,2
Percentage of women in Board of Directors
Percentage of women in Executive positions
Percentage of women in Management 3 positions
Percentage members of visible minorities in Board of Directors
Percentage members of visible minorities in Executive positions
Percentage members of visible minorities in Management 3 positions
Total corporate workforce identified as women
Total corporate workforce identifies a visible minority
Corporate workforce identifies as 2SLGBTQIA+
Corporate workforce identifies as disabled

Learning and development goals for colleagues


Number of colleagues that have completed two courses covering fundamental DEI topics

Gender Pay Parity


Gender equity and advancing women through monitoring of pay gaps between genders
Additional metrics for advancing women
Does the company have a Chief Diversity Officer 5

Does the company have resource groups for women


Percentage of women in senior management 6
Percentage of women in middle management 6
Percentage of women in non-managerial positions 6
Percentage of women promoted 6
Percentage of women new hires 6
Percentage of women attrition 6
Parental leave retention rate of women 6 7

Footnotes
1 The Statistics Canada 2021 Census reports women representing 50% and members of visible minorities representing 26% of the Canadian population.

2 Self-identification data is collected through our HR Information System throughout the year, with race/ethnicity information being collected on a voluntary basis

3 Management includes corporate colleagues as defined by the methodology established in 2020.

4 This percentage is based on corporate retail, distribution centre and offices only. Franchise and Associate colleagues will be offered this training in 2023.

5 At Loblaw this role is assumed by the Vice President of Talent who reports directly to a member of the Management Board

6 This percentage is based on corporate retail, distribution centre and store support only. Franchise and Associate colleagues are not included.

7 This is the percentage of women employees that remained employed by the company 12 months after their return from parental leave out of all women employ
FY2022 FY2021 Applicable Framework
45% 42% GRI 405-1
39% 38% GRI 405-1
45% 44% GRI 405-1
18% 17% GRI 405-1
28% 24% GRI 405-1
29% 26% GRI 405-1
52% 53% GRI 405-1
25% Not disclosed GRI 405-1
1% 6% GRI 405-1
1% 6% GRI 405-1

FY20224 FY20214
82,600 Not disclosed

FY2022 FY2021
5.73% 7.86%
FY2022 FY2021
Yes 5
Not disclosed
Yes Not disclosed
42% Not disclosed
48% Not disclosed
52% Not disclosed
47% 47%
43% 46%
45% 47%
86% 59%

ment and 90% of executives voluntarily disclosed their race or ethnicity.

ave during the previous fiscal year


Supporting our Colleagues
Learning and development
Number of courses offered (voluntary and mandatory)
Number of courses completed by colleagues

Talent Recruitment
Number of corporate colleague new hires
Talent recruitment ratio

Turnover
Involuntary Turnover 1
Voluntary Turnover 1

Labour Relations
Number of collective bargaining agreements
Percentage of colleagues covered by collective bargaining agreements
Average hourly rate for full-time and part-time corporate store and distribution centre colleagues
Average hourly wage including fringe benefits for full-time and part-time corporate store and distribution ce
Average hourly rate for full-time corporate store and distribution centre colleagues
Average hourly wage including fringe benefits for full-time corporate store and distribution centre colleague
Percentage of in-store and distribution centre corporate colleagues earning in excess of the provincial mini
Number of work stoppages
Total days idle

Health and Safety2


Total injury claims
Total number of deaths
Accident frequency
Lost time frequency
Flexible Working Conditions
The company offers options that allow flexibility over work hours

Footnotes
1
This percentage is based on corporate retail, distribution centre and store support only. Franchise and Associate colleagues a
Accident Frequency - an industry measurement that represents the number of total accidents per 100 full time employees
2

Lost Time Frequency - an industry measurement that represents the number of lost time accidents per 100 full time employee
Note: Prior year metrics are subject to change slightly from prior year reporting due to resolution of ongoing appeal processes
FY2022 FY2021 Applicable Framework
3000 3000
2,000,000 3,000,000

FY2022 FY2021 Applicable Framework


99,000 80,000 GRI 401-1
1.02 1.01

FY2022 FY2021 Applicable Framework


7% 5%
83% 51%

FY2022 FY2021 Applicable Framework


360 350 GRI 102-41
79% 80% FB-FR-310a.2
$ 18.88 $ 18.35 FB-FR-310a.1
$ 24.82 $ 24.77 FB-FR-310a.1
$ 25.70 $ 25.34 FB-FR-310a.1
$ 36.76 $ 36.13 FB-FR-310a.1
80% 83% FB-FR-310a.1
1 0 FB-FR-310a.3
148 0 FB-FR-310a.1

FY2022 FY2021 Applicable Framework


3,434 3,610
0 1
6.15 6.58
2.97 3.15
FY2022 FY2021 Applicable Framework
Yes Yes
Community investment
Targets
· Presidents Choice Children's Charity™ (PCCC) will feed one million children annually by 2025
· Shoppers Drug Mart Foundation for Women's Health™ will support initiatives that improve women’s acce
· Presidents Choice Children's Charity™ (PCCC) will raise and donate $150 million cumulatively to suppor
· Feed More Families™ will provide one billion pounds of food to community based charities by 2028

Progress against targets


Number of children fed by Presidents Choice Children's Charity™ (PCCC)
Funds provided by Shoppers Drug Mart Foundation for Women's Health™ to support initiatives that improv
Amount cumulatively raised by Presidents Choice Children's Charity™ (PCCC) to support and address chi
skills
Pounds of food provided through Feed More Families™

Investing in our communities


Amount raised and donated by Presidents Choice Children's Charity™ (PCCC)
Amount raised and donated by Shoppers Drug Mart Life Foundation™
Amount donated to World Wildlife Fund (WWF) - Canada
Amount provided through the Loblaw Scholarship Fund
Amount raised and donated to Food Banks and Food Recovery Agencies
Amount raised and donated to Disaster Relief & Humanitarian Response
Amount raised and donated to The Salvation Army
Amount raised and donated to Give a Little, Help a Lot
Amount raised and donated through store fundraising
Amount raised and donated through gift card discounts
Amount raised and donated through other fundraising
ng $50 million by 2026
unger and improve food skills by 2027

FY2022 FY2021 Applicable Framework


840,000 800,000 GRI 416-1
$10,380,000 $8,500,000 GRI 416-1

$89,000,000 $66,000,000 GRI 416-1

Not applicable Not applicable GRI 416-1

FY2022 FY2021 Applicable Framework


$23,343,961 $18,360,218 GRI 416-1
$12,909,091 $8,546,371 GRI 416-1
$450,000 $450,000 GRI 416-1
$300,986 Not disclosed GRI 416-1
$61,333,006 $43,608,164 GRI 416-1
$2,245,073 $606,159 GRI 416-1
$3,857,731 $3,850,322 GRI 416-1
$1,404,310 $1,543,756 GRI 416-1
$1,087,259 $709,000 GRI 416-1
$6,047,209 $6,342,987 GRI 416-1
$897,458 $488,026 GRI 416-1
$113,876,084 $84,505,003
Product Safety
Food safety

High-risk food safety violation rate

Number of food safety inspections performed by Provincial and Federal regulators

Percentage of violations that resulted in successful and timely resolutions

Recalls

1. Number of recalls

2. Number of units recalled

3. Percentage of units recalled that are private-label products

Drug safety
Recalls
1. Number of drug recalls issued

2. Total units recalled

3. Percentage for private-label products

Medication and sharps returns


Unused or expired medication returned
Biomedical sharps returned

Apparel and footwear safety


Recalls
1. Number of recalls issued
2. Total units recalled

Product Labeling & Marketing


Number of incidents of non-compliance with industry or regulatory labeling and/or
marketing codes
Total amount of monetary losses, as a result of legal proceedings associated with
marketing and/or labeling practices
Measurement Type FY2022 FY2021 Framework
FB-FR-250a.1
Number of incidents 0 0
GRI 416-2
FB-FR-250a.1
Number of incidents 768 719
GRI 416-2
FB-FR-250a.1
% 100% 100%
GRI 416-2

FB-FR-250a.2
Number of units 28 22
GRI 416-2
FB-FR-250a.2
Number of units Not applicable Not applicable
GRI 416-2
FB-FR-250a.2
% 11% 9%
GRI 416-2

Measurement Type FY2022 FY2021 Framework

HC-DR-250a.2
Number of units 27 53
GRI 416-2
HC-DR-250a.2
Number of units Not disclosed Not disclosed
GRI 416-2
HC-DR-250a.2
% 0 Not disclosed
GRI 416-2

Measurement Type FY2022 FY2021 Framework


Kilograms 279,000 266,000
Kilograms 245,000 242,000

Measurement Type FY2022 FY2021 Framework


Number of units 0 Not disclosed
Number of units Not applicable Not disclosed

Measurement Type FY2022 FY2021 Framework


FB-FR-270a.1
Number of incidents 0 0
GRI 417-2
FB-FR-270a.2
Dollar amount 0 0
GRI 417-3
Privacy and Data Security
Privacy and Data Security
Number of Data Security Breaches

Food Retail

Drug Retail

Consumer Finance

Apparel, Accessories and Footwear


Percentage of Data security breaches involving personally identifiable information (PII)
Food Retail
Drug Retail
Consumer Finance
Apparel, Accessories and Footwear
Number of customers affected by data security breaches
Food Retail
Drug Retail
Consumer Finance
Apparel, Accessories and Footwear
FY2022 FY2021 Framework

FB-FR-230a.1
0 0
GRI 418-1
HC-DR-230a.2
0 0
GRI 418-1
FN-CF-230a.1
0 0
GRI 418-1
0 0 GRI 418-1

Not applicable Not applicable FB-FR-230a.1


Not applicable Not applicable HC-DR-230a.2
Not applicable Not applicable FN-CF-230a.1
Not applicable Not applicable

Not applicable Not applicable FB-FR-230a.1


Not applicable Not applicable HC-DR-230a.2
Not applicable Not applicable FN-CF-230a.1
Not applicable Not applicable
Supply Chain Compliance Program
Factory compliance audits FY2022 FY2021
Number of suppliers 700 800
Number of facilities1 1,400 2,000
Number of audits conducted 1,200 1,000
Percentage of facilities audited 86% 50%
Number of permanent delistings 102 33

Salient human rights risks


Forced labour Situations in which persons are coerced to work using vio
Child labour Work that is mentally, physically, socially, or morally dang
prematurely or requiring them to attempt to combine scho
jurisdictions, which varies by local regulations.
Discrimination, Harassment, and Abuse Unequal treatment, directly or indirectly, on various groun
orientation or health status, for example having HIV/AIDS
physical, verbal, or sexual abuse.
Livelihoods This includes conditions related to maximum working hou
enjoy the right to necessary subsistence, including the fol
Occupational Health and Safety (OHS) The protection of workers from exposure to short-

Apparel, accessories and footwear supplier ac FY2022 FY2021


Number of (1) Tier 1 suppliers 83 92
Number of (2) suppliers beyond Tier 1 27 30

Footnotes
1
As part of ongoing efficiency work related to our supply chain processes, in 2022, we rationalized the reporting of audits. As a
2
Delistings were due to one or more of suspected child labour, attempted bribery, and building structural/fire safety concerns.
3
Delistings were due to one or more of unauthorized contracting and/or attempted bribery.
which persons are coerced to work using violence or intimidation, or by more subtle means such as accumulated de
mentally, physically, socially, or morally dangerous and harmful to children; and/or interferes with their schooling by d
or requiring them to attempt to combine school attendance with excessively long and difficult work. The International
which varies by local regulations.
atment, directly or indirectly, on various grounds including race, ethnicity, sex, language, religion, political or other opi
r health status, for example having HIV/AIDS). Harassment and abuse include but are not limited to violence, corpora
bal, or sexual abuse.
s conditions related to maximum working hours, days off, fair wages, job security, social security, and benefits. The ri
ht to necessary subsistence, including the following: adequate food and nutrition, clothing, housing, and necessary c
on of workers from exposure to short-

Applicable Framework
CG-AA-000.A
CG-AA-000.A

, in 2022, we rationalized the reporting of audits. As a result, we removed from the definition of Facilities, those facilities that had been inact
bribery, and building structural/fire safety concerns.
ttempted bribery.
to work using violence or intimidation, or by more subtle means such as accumulated debt, retention of identity pape
, or morally dangerous and harmful to children; and/or interferes with their schooling by depriving them of the opportu
to combine school attendance with excessively long and difficult work. The International Labour Organization Conve

on various grounds including race, ethnicity, sex, language, religion, political or other opinion, national or social origin
having HIV/AIDS). Harassment and abuse include but are not limited to violence, corporal punishment, harsh or degr

mum working hours, days off, fair wages, job security, social security, and benefits. The right to an adequate standard
including the following: adequate food and nutrition, clothing, housing, and necessary conditions of care when requi
The protection of workers from exposure to short- and long-term risks at work to reduce workplace injuries

rting of audits. As a result, we removed from the definition of Facilities, those facilities that had been inactive or blocked for a period of 3 ye
e safety concerns.

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