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INTRODUCTION
lifestyles have affected the way their habits. Shifting to online shopping, replacing the
directly from a seller without the use of a physical store. Customers can browse online
shopping stores while lounging in their homes or while seated, fronting the computer.
Many customers have access to the Internet, both at work and at home. Online retailers
are typically open twenty-four hours a day. So, like a teacher, online shopping is very
Online shopping is searching for and purchasing goods and services over the internet
through the use of a web browser. The main allure of online shopping is that consumers
can find purchase items they need ( which are then shipped to their front door) without
ever leaving the house. Today, almost anything can be purchased through online
shopping, amounting to billions of dollars a year in sales. Some companies only sell
products through their website and do not have a retail storefront. For example,
Amazon, TigerDirect, and Newegg conduct their business exclusively online. (Computer
Hope,2020)
was stated that the pandemic of Covid19 has raised a demand for online shopping in the
Philippines. Online shopping also refers to other online activities, such as auctions. The
majority of people gain from online shopping in the sense that it allows us to avoid being
live in the age of modern technology, online shopping has the potential to have a
significant influence on all of us, allowing us to buy our everyday requirements and
necessities simply by surfing the internet. (Pjj Abeabe, Mmg Maro, R Ramos, 2022)
Most online shopping sites offer amazing round-the-year discounts. More than just
the discounts, one of the notable advantages of online shopping is the cash back you
gain over and alone them. Banks and digital wallets have happily jumped on the online
shopping bandwagon by providing reward points, and instant cashback offers in addition
to brand discounts. While offline shopping sees discount sales as well, these are far and
few and happen only once or twice a year. Another significant advantage of online
shopping is the freedom to shop without the influence or pressure from sales staff often
encountered in offline stores. Often, customers end up purchasing things at the spur of
the moment when influenced by competent sales staff at the stores, irrespective of
In 1994, several years after the launching of the world wide web, online transaction
systems, including banking and shopping, started emerging. The first shopping
transaction was completed through Netmask and the Internet shopping network in
1994, beginning the online shopping boom. Amazon com and eBay launched their
websites in 1995, offering online shopping options for customers. Many of the first
online shopping websites utilized internship online, an online shopping software system
their website, with secure transactions for their customers. (Ray Anindya,2022).
Teachers always have work to do even when they are at home they need to prepare
for what they will teach their students tomorrow because of that they don't have time to
travel to distant places to shop for what they need. Good thing now we have
technologies that can help make our work easier. Like online shopping, instead of going
to a faraway place to buy what you need, you can just look for it in online stores on the
internet. So online shopping is so useful for people, always busy like a teacher and you
can save on shipping because what you buy online will be delivered to you.
Statement of the problem
This Qualitative study aimed to explore the efficiency of online shopping of the San
Andres National High School teachers. Instigated how teachers' previous online shopping
experience influences, product financial and privacy risks associated with online
shopping. To know this study we need to interview San Andres National High School
In San Andres National High School teachers have been identified as customers
shopping, this study is undertaken to identify of efficiency of online shopping toward the
teacher of SANHS.
Theoretical framework
Online shopping is basically a process of selling and buying of goods and services on
worldwide wed. As (forsy the and shi, 2003) explains "Internet shopping has become the
fastest growing use of the internet; most online consumer, however, use information
shopping online, till October 2005, 627 million people have done shopping, and
according to the same report Germany and British are on the top of the list on online
shopping. As the above state confirms internet activity is growing fast. According to a
2005) Shows on the list of 20 internet purchasing countries Sweden is number nine
Time is one of the most influencing factors of online browsing or searching an online
catalog can save time and patience. People can save time and can reduce effort by
that online shopping save time during the purchasing of goods and it can eliminate the
traveling time required to go to the traditional store. On the other side, some
respondents think that it is also time take for the delivery of goods or services over
online shopping. Morganosky and Cude (2000) have concluded that the time-saving
factor was reported to be the primary reason among those consumers who have already
experienced online grocery buying. So the importance of the time-saving factor cannot
Bridges (2000) emphasize that there is a discrimination between online shoppers and
non-online shoppers, online shoppers are more worried about convenience, time-saving
time, and section whereas non-online shoppers are worried about security, privacy, and
on-time delivery influence customer to shop online. Doing online shopping is good for
saving money because you will reduce the traveling cost. It will be good for you that you
There are many reasons why people prefer online shopping or going to physical
stores, but one of the most common is the convenience of buying things without having
to travel. Online shopping has come a long way since its inception in the 1970s. In fact ,
it has become so popular that 30% of all retail sales now happen online. With everything
from electronics and clothing t home goods and food , there's always a good change that
you can find exactly what you're looking for at an affordable price. Another reason
people prefer online shopping is because they have access to move products that they
could ever fit in their physical store. This means that can find anything they need from
furniture to toys with just one click or tap on the screen .( Naina kainth, 2021) .
According to the store zilla that doing online shopping is one of the best way to can get
creating deals. At offline stores you need to visit their platform and also get the chance
that you will not like anything in the physical store. On the online store you will get
different types of products at affordable price as compared to the offline store. In the
online platform you will get deals and buy the products at affordable price. Once you
start doing the online shopping , then you will see different prices as compared to the
Conceptual framework
Conceptual framework : The major concept of this study focused on the efficiency
Online shopping
The figure shows that through online stores it can save time and least effort to the
buyers. You can sit in the comfort of your own home , no need to get ready, every brand
is just a click away. You can also save on petrol as you don't need to drive to the shops or
pay for parking. There is no standing in long queues to wait to get into shops or to pay.
Online shopping provides the same products with much better deals as you can compare
Research Assumption
The study focused on the efficiency of online shopping of San Andres national high
school teachers. The following statement are the research Assumption of the study.
A1. Why do teacher love to shop in online stores.
A2. Why do teacher prefer online shopping save money and time.
The result of the study" The efficiency of online shopping of San Andres National High
School teachers:
. This study is about to determine the efficiency of online shopping of San Andres
National High School teachers. Given that the study primary focus on online shopping
this will also determine the benefits of online shopping. The study benefits the
Consumers, the result of this study will help to know what is prepared by
teacher it was online stores or physical stores. How online shopping can save money and
time. As consumer allocate less time to shopping and more to other endeavors, their
wish for convenience has grown, and consequently. Their attention has turned to online
shopping( Kumar and pasmyap, 2018). The shopping of consumer's available time and
effort when purchasing (berry and cooper, 2019). The concept of convenience was first
used by Comeland (2013) to denote a measure of time and effort expended in
Researchers, the finding of this study will deepen the reseatcher's knowledge of
how the efficiency of online shopping for teachers, and also the convenience of online
aware and knowledgeable about the field of online buying in online stores, it might be
This study focuses on how efficiently the teachers of San Andres National High
School are in terms of online shopping. This research will utilize qualitative data
collection in San Andres, Kadingilan, Bukidnon. Exactly at San Andres National High
School. Furthermore, the researcher's respondents are the teachers at San Andres
National High School. Procedures where the information gathered was analyzed and
evaluated. This can provide answers to the question of how useful online shopping is for
For a better understanding of the study, the following terms were defined.
Efficiency
The ratio of the useful work performed by a machine or in a process to the total
Online shopping
Online marketing
through the internet. This is a marketing strategy done by businesses to easily promote
Consumers
Market business news that consumer are people or organization that purchase
products or services.Consumer are the people who play a big role in influencing the
performance and success of a business.These are one of the determine the profitability
of a business as they represent the level of demand for the products or services they
E-Commerce
internet.
The researchers will present and evaluate publications and papers in the chapter
that relate to the subject under study.This chapter examines teachers efficiency in online
shopping.The reviews provided the researchers with a clearer picture of the nature of
internet shopping among teachers.The review of these journals and articles will also
demonstrate the relationship between the published paper and journals.These will
There are eight billion internet users worldwide, and four billion of them are in Asia,
according to a statistical analysis about the worlds population and internet usage
are always being introduced to new and developed programs.Online shopping has also
evolved as a result of technical improvement and has become widely available to
consumers.
With an continued growth of internet use, consumers now view online shopping as
advertising their goods thanks to the internet.Online product purchases are now almost
the norm in wealthy nation like the united states.Online shopping has been popular and
has gained popularity among the general public, especially among teenagers and young
adults who frequently look for and buy clothing items [(CITATION DO17 V1332)]
are many other factors that make it appealing to customers.One of their main
motivations for shopping online, for some of them, is the opportunity to (save) avoid
loyalty points, while 38.7% believe having coupons and discounts to use to their online
Customer Satisfaction
results;in other words, the customer is happy when the delivery matches or surpasses
their expectations.The main factors affecting the execution of the market concept are
expectations, they are more likely to make another transaction.Finding the factors that
affect customer satisfaction is important since they set the bar for the industry and
quality, payment options, e quality of the service product quality, product range, and
service provision are the eight factors listed in as being crucial for consumer satisfaction.
(WHENY KHRISTIATO,2012).
Despite the fact that some people might find it simpler to visit a nearby store than to
order something online and have it delivered, there are a few benefit to online shopping
that are just more practical. Many people's reluctance to shop online has been
diminished by quick and inexpensive online shopping choise. One of the kay factor
influencing people decision to shop online in fast shipment, which is occasional even
provide free of change. When compared to in-store purchases, is shopping online less
expensive? It's true in many instances! A year-long subscription service that offers
savings and free shipping on every item purchased is available on some online shopping
becoming more standardized, the obligation of the retailer after the sale is affected by
specification being fixed and the erosion of the service concept has significantly
decreased. Customers visit stores to examine products in person but they may also do so
online at lower cost. Because they don't have warehouses, e-commerce companies may
The development of the internet has given businesses the chance to remain
competitive by giving clients a simple, quick, and affordable option to make transaction.
Research found that over 627 million people utilized the internet to buy books, tickets
for flights, apparel and shoes, film and games, and other electronic goods. The goal of
the factors affecting consumers to make online purchases. The finding of the factor
analysis shows that the primary elements influencing consumers' perceptions of making
an online purchase are product information, online payment, convenience and variety,
Senior high school students who frequently used online retailers like Lazada and
Shoppee were the participants of the study. Due to its convenience, most people are
responses. Participants made purchases from online retailers of items including apparel,
accessories, stationery, etc. The majority of people who responded indicated that there
were drawbacks in terms of the product's quality and delivery time; nevertheless, some
participants gave good feedback. Online shopping provides advantages for consumers in
terms of purchasing various things. The majority of people are willing to suggest
Quality
goods and services offered. The definition of perceived product quality is the consumer's
two key components of the success of e-commerce are to be viewed as product quality
and cost minimization. Patterson noted that the most potent factor influencing
service quality. Wheeler client's form enduring and devoted connections with internet
shops depends on the service level. Excellent service from online merchants exceeds
quality as the level of assistance. This is why offering high-quality services is crucial for
Simple settlement, it's crucial to concentrate on all facets of the customer experience
when merchants are thinking about how to keep up with consumer expectations and
behaviors. Consumers look for convenience at every step of the purchasing convenience,
they search for e-commerce websites that offer simple-to-install payment gateway and
accept well-known payment options, such as "buy now, pay later". 89% of consumers
who are offered simple and flexible payment choices to buy bigger Ticket items. ( Megan
wenzl, 2021).
The purpose of this study is to explain what factors influence consumers enjoyment
of online shopping. The concept underlying this study is the phenomenon of online
online shopping has spread to many countries due to the development of e-commerce
business. From this, we can conclude that the factors that influence most consumers
enjoyment of online shopping era: e-commerce web design visual appeal, interactive
better understand preserving teachers' perceptions of internet buying during the Covid-
preservice social studies instructors were chosen using purposive sampling for this study.
A written interview from created by the researcher was used to collect the data, which
was then evaluated using traditional qualitative content analysis. The Covid-19 pandemic
and value-driven. (John Erwin Prado Pedroso and Hannah Palencia, 2022)
What do customers prefer and how do offline retailers cope with it.
cutthroat marketplaces. How long physical store will be able to last. And how to
maintain a positive relationship with customer by offering them the best goods or
services, appealing and clear rates, and bargains. Little is recognized about the idea of a
growing reality where shopping online or offline merges into a common trend in a future
where internet reatiling and modern in-store shopping live and support one another
through varied buying habits. However, with the online buying has become a new trend
in recent years. The options for purchasing goods, new, tickets, clothing, furniture, and
second is Bangladesh. Numerous new online stores are opening up. This study
The report presents the current situations and habits of Bangladesh internet users.
Analysis of the causes and restrictions is also done. Online and conventional shopping
are competing. The outcome of the present contest has likewise been revealed in this
document. A the conclusion of this investigation, a suggestion has also been made to the
and pricing, a wider variety of products, convenience, and the ability to quickly locate
supply chain link of shipping. Every procedure involves a crucial action called shipping,
notably online buying. Customer satisfaction is a need for the product delivery service.
It suggests that the customer will receive the purchase item, which quantity, quality, and
specifications are as per the order, as well as the scheduled delivery time and location.
The consumer feels that they have a right to obtain the concrete product in the allotted
period within the conditions that we're promised.( The delivery service is highlighted
in) . It is stressed in that the delivery service is the most important component in
meeting the needs and expectations of the consumer. Delivery goods in a quick, secure,
and dependable manners is the fundamental aim of online shoppers. Of customer are
unhappy with unreliable and delayed deliveries, they can quickly change websites with a
simple click. Therefore, it is crucial that the delivery fulfill the needs of the customer.( S.
Because consumers always consider pricing when determining the value of a product
satisfaction. Price is what is given up or sacrified, in the eyes of the consumer , in order
time saving. When people shop in physical stores or online, their primary resource is
time. Comparing online purchase to traditional shopping, browsing the online catalog
saves time and lessen stress. By making purchases online, customers avoid
transportation congestion, having to find parking, standing in line, and being a part of
participants said that technological items like computers and other electronic devices
were the most frequently bought items , followed by clothing an other beauty products.
variables when making online purchases, with one of the influencing aspects being a
convenient and time - efficient. Additionally, a product's perceived value and quality
Online shopping has many other benefits besides only offering a huge variety of
goods. However, they also provide a lesser cost that is the sole justification for online
shopping. There are numerous ways to compare pricing across various retailers.
, e-retialer just cht their profit margin. They are aware of consumer vulnerabilities. On
occasion, online merchants will give greatest prices and discount on various products to
One of the reasons why people love to shop in online stores it is easy to find rare
products. The consumer can find a range of things in one location when they purchase
online.In addition , customers can order things from websites that's are not easily
accessible in local stores or even in their own nation and have them delivered right to
their doorsteps. It is the greatest option, particularly for someone with limited time who
needs to locate or visit a store. Because of the COVID 19 problem , in which we are
required to keep our distance from others and refrain from touching anything outside,
consumer lifestyle. Online shopping save not only time but obviously money as the
consumer can shop from her home 24/7. Consumer today are online consumers, but the
generational gap means that consumers themselves need to be profiled and analyzed
2020 is considered the year of corona virus, so online shopping intent analysis is
especially important. Measure take to slow the pandemic include distancing, isolation,
and quarantine, making online shopping more convenient or the only viable option. The
theme of this work is the Z generation, which mainly follows the development of
Research Design
Jm, Bramman Go, 2022), that the qualitative research is a type of research that explores
and provides deeper insight into re-word problem instead of connecting numerical data
lived experiences.
Sampling Design
The research will use non-probability sampling specifically the referral sampling
wherein the respondents ask by the researcher to provide other qualified respondents
for the survey. This is a sampling technique, in which existing subjects (reffe) referrals to
recruit samples required for a research study because not all teachers at San Andres
National High School choose online shopping some prefer traditional shopping.
Research locale
This study will be conducted at San Andres National High Scho located at Baranggay
San Andres, San Andres is a barangay in the municipality of kadingilan, in the province of
Bukidnon. In the island of the Mindanao San Andres is situated roughly at 7.5408,
feet above the mean sea level. It has a population of 2,361 determined by the 2020
census. San Andres National High School is one of the biggest secondary schools listed in
Kadingilan. The respondents will be the teachers of San Andres National High School.
The respondents of thus study are the teacher in San Andres National Hing School,
the researchers will choose the respondents by reviewing there efficiency in terms on
shopping in online shop in order to the responses to be reliable and accurate since the
The researcher will utilize self-made questionnaire consisting of three parts the first
focuses will be. Why do teacher love to shop in online stores? Second part will focused
in why do teacher prefer online shopping instead of physical stores? While the last part
Since the questionnaire was self-conclude it will be subjected to the face and content
validity. It will show to the teacher in practical I for her comments and suggestions. After
some modification, it was shown to the adviser to final approval and then distributed to
the respondents.
analysis of the subject. A consent form and semi-structured interview guide will make up
the data collection tool, which will be created next. The research adviser must first give
the researchers permission before may start looking for volunteers and conducting the
online interview. The researchers will examine the data once they have collected an the
necessary information.
The researchers will use referral sampling wherein respondents are selected using non-
probability sampling because the researchers asks initial respondents to provide other
qualified respondent.
Depending on availability and willingness to engage, the participants will make choices.
The researchers will ensure that the individuals picked had a through comprehension of
the subject being to investigated and provide complete answers to all of the questions
(RESWELL, 2007 )
The researchers will make use of an interview guide as the research instrument. So, the
respondents of this study will be the teachers. The instrument will include questions that
are significant to the study. It will ask the respondents why do teacher love to shop in
online stores , why do teachers prefer line shopping instead of physical stones and how
does online shopping save money and time. The instrument will be divided into two
The data gathered will be analyzed using the content analysis method. This method will
be useful in interpreting the efficiency of online shopping of San Andres National High
School Teachers. The data gathered will be summarized to gain the general idea based
importance ( Schmidt and Brown,2015). In order to ensure the credibility of this study,
outlined by Lincoln and Guba (1985) will be used. Researchers should establish the
setting (Ary,2010). It is derived from the intended research goal, and a credible research
decision is one that is consistent with the researchers' goal and on which the researcher
Also, according to (Patton, 1999) cited by (Biado et Al. 2021), good research must meet
certain criteria. This includes studies that involve the use of rigorous procedures and
techniques that distinguish studies by collecting data of key data types. After collecting
data analysis must be performed. Due to the use of in-depth interviews as a data
whistleblowers and extract relevant data through paraphrased questions. In both cases
where inequalities arise, falseshoods are exposed and researchers can choose to discard
exploratory questions for data collection. Follow-up questions will also be asked to
identify any additional issues that may affect the information provided and to ensure
that both Therese her archer and the participants understand each other. in , survey
questions are also used to ensure that the information collected is sufficient and
relevant.
In addition, membership audits are also used as part of this investigation. It's about
the group from which the data originated. Data are improved, especially as researchers
and participants view information from different angle (Korstjens and Moser, 2017).
Asking participant to review the transcript of the interview will improve the accuracy of
the data. It allows participants to reconstruct their own narratives by removing parts
that they feel do not represent their experiences or that are portrayed in a bad light (Birt
et al. 2016)
In this study, transcripts are presented to participants. To check the accuracy of the
transcripts, we have them read and analyzed. We also allow them to ask us to discard
part that they think are inappropriate or that they didn't say. We also let you know that
you can add any information you feel should be included in the transcripts. Reliability
refers to the consistency and reliability of research result and the extent to which
research procedures are documented in a way that does not allow anymore involved in
the research to follow, scrutinize, or criticize the research process (Moon et al., 2016). A
clear and concise description of the research from the iniation of a research project to
the develop and reporting of results. Records of research pathways are maintained
Analysis of Data
The researchers will collect all the data that will be acquired through interviews,
including in-depth interviews, before the data in this qualitative study will be reviewed.
To keep meticulous and comprehensive information, the collected data will be analyzed,
synthesized, and documented. After the official diets collection period has ended,
All the information that be gathered in depth interviews including the responses
provided by a research participants, will recorded. Participants name will also be coded
results will therefore be documented in accordance with the questions of the study. The
transcribing method will help the teachers acquire a full understanding of the material
is a method for analyzing qualitative data that involves reading through a set of data and
looking for patterns in the meaning of the data to find themes. Data sets will be
patterned with themes that were important to the description of a phenomenon and
we're related to a research topic (Daly et al., 1997). In orders to do this, linked data
After a thorough study, statements that are pertinent to the topic will be broken
down into "key ideas" that inspired particular thought. Participants refers will then be
categorized into broad, themes that highlighted the phenomenon's various facets.
Important ideas that were found will be discussed and backed up by relevant references.
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