Nera Justine Claire Bsab 3 1 Marketing Plan
Nera Justine Claire Bsab 3 1 Marketing Plan
Nera Justine Claire Bsab 3 1 Marketing Plan
College of Agriculture
DEPARTMENT OF AGRI-MANAGEMENT
NESCAFE
(Coffee Beans)
MARKETING PLAN
December 2022
Introduction
Coffee is one of the most well-liked beverages all over the world, and this is
undoubtedly the case in the Philippines, where it is estimated that eight out of ten
persons drink an average of 2.5 cups of coffee each and every day. Consumption of
both quick coffee and specialty coffee has been on the rise in the country in recent
years. As a result of the significant rise in the frequency with which Filipinos purchase
and consume coffee, the country has been reclassified from one of the world's most
moderate coffee consumers to one of the world's most heavy coffee consumers. Their
go-to coffee purchase is a soluble mix that combines coffee, sweetener, and creamer
It is widely held that Franciscan Friars were responsible for bringing the first
coffee tree to the Philippines in the year 1740, which is when coffee is thought to have
been brought to the country for the first time. The cultivation of coffee spread throughout
Batangas, and Lipa eventually became the coffee center of the Philippines. Within a
century, the Philippines were exporting their coffee all over the world, including to the
United States of America. Shortly after the Suez Canal was opened, these exports
It is thought that by the year 1880, the Philippines had become the fourth-largest
exporter of coffee beans. In point of fact, when the outbreak of coffee rust that began in
Ceylon and spread throughout the region, the Philippines was the only country that
exported coffee beans. However, the coffee rust affected this area as well. By the year
1890, all of the coffee trees in Batangas had died as a result of the fungal infection.
Although some coffee is being grown again in the Philippines, the country has never
really returned to the heights it once achieved in terms of coffee production due to the
fact that many wealthy coffee growers and landowners converted their decimated coffee
There are four distinct types of coffee beans, which are referred to as Liberica,
Excelsa, Robusta, and Arabica. Each of these types has its own unique set of ideal
growing conditions. The Philippines is one of only a handful of nations in the world that
grows all four varieties of coffee, and it is in the center of The Bean Belt, which is a zone
of fifty countries that stretches across the equator and has optimal conditions for coffee
cultivation.
throughout the world, possesses both low-cost and high-quality coffee options for
particular age range or to people who have achieved a certain level of expertise in the
coffee industry. Approximately ninety percent of homes have at least some coffee
Similarly, the figures reveal that throughout the pandemic, people all over the
world consumed the same amount of coffee in the morning but less coffee in the
afternoon. Whatever the reasons may have been, the pandemic had a significant impact
on the amount of coffee that was consumed in the Philippines. In 2019, before the
pandemic struck, coffee consumption was equivalent to 3.4 kilograms per person;
hence, 2020's figure of 3.05 kilos represented a 10% decrease on the previous year's
total. Over the course of the previous two years, there has been a substantial shift in
coffee consumption. People have been drinking more of their favorite beverages at
home as a result of the covid lockdowns; nevertheless, this has resulted in coffee
farmers being unable to harvest all of their crops. In spite of this, Filipinos consumed the
many people drink coffee produced by this company. The lengthy and illustrious history
of the Nescafe brand has been expertly crafted into the delicious coffee that you are
currently sipping. Nestle was presented with a challenge in the year 1929 to assist in
the preservation of the surplus coffee beans that had been produced in Brazil as a
direct result of the Wall Street Crash. This presented an opportunity for Nestle to launch
Nescafe. Their coffee expert, Max Morgenthaler, and his crew were given a challenge:
make a nice cup of coffee by only adding water. The group put forth a lot of effort to
figure out how to produce instant coffee that would keep the natural flavor of the coffee
intact. 1938 was the year in which they discovered the solution, which led to the
establishment of Nescafe. The first three initials of the company Nestlé were taken and
combined with the word "café" to create the brand name Nescafe, which quickly rose to
prominence as the industry standard. On the first of April in 1938, it was shown for the
first time in Switzerland, and it was anticipated that it would be an enormous success
throughout Europe. However, as a result of World War II, it took a little bit longer than
anticipated for it to become popular. However, not long after the war's conclusion,
rations, the American armed forces were able to play the role of brand ambassadors
throughout Europe. This fact may come as a surprise to some. The rest of the 1940s
saw a consistent rise in Nescafe's popularity, which continued throughout the decade.
flavors to cater to consumers' preferences all around the world. They have revered the
country of origin of coffee ever since they opened their doors in 1938, and they have put
in a lot of effort to make sure that the absolute best is served to their customers.
The distinctive procedure for making Nescafe begins with the selection of green
coffee. In order to guarantee the highest possible level of quality, each stage of the
manufacturing process is subjected to stringent controls and close supervision. After the
green coffee has been blended, the beans are next roasted at the appropriate
temperature in order to obtain the desired flavor and fragrance profile. After that, the
beans are ground, and then the coffee is brewed. The coffee extract is next subjected to
an evaporation and drying process, which transforms it into granules or powder; this is
the coffee that is utilized in the production of a cup of Nescafe that leaves the drinker
feeling satisfied.
Market Situation
One of the most consumed beverages in the entire world is coffee. There are
others who believe that, second only to water, it is the liquid that is consumed the most
over the world. Caffeine, which is included in coffee, is known to deliver an energizing
boost, and the richness and aroma of the beverage that contains it complement this
effect. The coffee industry will constantly work hard to fulfill their customers'
requirements. Since the company's inception, Nestle has been hard at work developing
a wide range of products, one of which is coffee. 1938 was the year that the company
developed and introduced one of its most important products, which was called
Nescafe. Nescafe has since become a well-known brand name, even on a global scale,
and the company has developed strategies to ensure that customers continue to think
of them first whenever they consider coffee. Nescafe has cemented its position as the
world's preeminent leader in the instant coffee business, holding a market share of 56
percent. The word "coffee" is often considered interchangeable with the brand name
Nescafe. More than 180 nations around the world sell Nescafe, and around 5,500 cups
absolutely everyone. In 2010, 80% of Nestle, the parent company of Nescafe's sales
and other facilities of a similar nature, indicating that the product is available even in the
more remote regions of the provinces (Philippine Coffee Industry Road Map, 2022).
company focuses on targeting those in Nueva Ecija who are looking for less priced
census, the population of Nueva Ecija has reached 2,310,134 people. This represents
2.12% of the total population of the Philippines, and approximately 80% of the
population consumes coffee. This reflects the vast number of people who drink coffee
on a daily basis, which is one of the primary focuses of Nescafe. Another primary focus
of Nescafe is the global market. In addition, the demographics of the target market
include people from different socioeconomic classes, such as farmers, students, and
office workers.
Objectives
prominence in modern times. Coffee is one of the few beverages and items that almost
everyone is conversant with, consumes, and has an interest in, regardless of the time of
day. In addition to being a significant factor in driving economic activity, it is also one of
the most actively traded commodities on a global scale. Agriculture is the principal
dominated by agricultural land on all sides save for a few small pockets. Coffee is
typically the first beverage of the day for most of the farmers. In light of the foregoing,
drinking coffee in the convenience of one's own home while avoiding the effort of
making it is made possible through the use of instant coffee. Coffee is a popular
consumed on the commute to and from school or work. In addition, when hosting guests
in the majority of the provinces of the Philippines, it is customary to offer them coffee to
drink while they converse with one another. This is done in order to make them feel
more at ease.
Objects
There is also the reality that the majority of coffee enthusiasts, particularly
Filipinos, got their start with instant coffee, which adds one more element to the story.
Because it is simpler for customers to prepare a coffee that has all three flavors in a
single cup, they have only themselves to blame. To get things rolling, all you truly
require is some hot water. Additionally, instant coffee in the Philippines is highly
affordable and can be purchased virtually anywhere, both of which contribute to its
status as the type of coffee that the vast majority of Filipinos choose to drink.
Occasions
Coffee use has evolved into a fundamental aspect of daily life in the Philippines.
There is no set time during which one must consume coffee. They drink it first thing in
the morning, during their snacks, and even later in the evening. The majority of the
families' shopping lists contained at least one item for instant coffee. Because of how
affordable and convenient instant coffee is, it is not uncommon for people to keep some
on hand in their homes and offices. Additionally, you can buy instant coffee at almost
any grocery, convenience, or retail store. When a person's stock runs out or whenever
they get the want to, they can easily purchase out of their position.
Operation
The process that one goes through in order to make a purchase is referred to as
the consumer purchasing process. This process consists of six stages or steps, which
are as follows: determining what you need and what you want, searching for
information, considering your choices and options, deciding what to buy, and lastly
The first thing a consumer needs is a cause to believe that he or she needs
they are in right now. However, the truth is not the same as what you desire to happen.
At this point, marketeers have the ability to make a potential customer want or need a
that the potential consumer was previously unaware that they possessed. The process
recognized. Nescafé will now present themselves to the customer in order to persuade
them that they are an excellent option. This provides the brand with an increased level
of credibility, and sales promotions can assist bring in new customers who may be
interested in purchasing a product like Nescafé, which is already well-known. The third
stage is to investigate various possibilities, of which Nescafé offers a great deal. The
choice to actually purchase something is the fourth and possibly most essential stage.
The consumer at this point has investigated all of the several avenues that may be
taken to make a purchase, and they are currently debating whether or not to make a
customers of its lengthy history in the coffee industry and the reasons why it has always
been a good choice when purchasing coffee. After the purchase comes the final phase
of the process, which is an evaluation, during which the consumer is tasked with
determining whether or not he or she is satisfied with the option selected. At this
moment, the buyer has three options: they may either return the product, keep it, and
only buy it from this point forward, or become a devoted admirer of the brand.
Organization
purchase items that include free presents. According to the survey, almost 77 percent of
Filipinos responded that in most cases, they had preferred manufacturers and product
categories in mind before making a purchase. This is higher than the average of 67%
for the entire world as well as the average of 69% for the Asia-Pacific region. One
further component is the preference for coffee held by friends and family. When a
student sees a fellow student in class with a cup of coffee, his or her immediate reaction
is to inquire about the variety of coffee and the location from where it was purchased.
influenced by the quality of the promotion and marketing plan that is employed.
Supplier
Over 180 countries across the world sell Nescafe. Nescafe has its own
distribution network that reaches every corner of the United States, and this is how the
company sells its products. They operate their very own distribution channel, which is
also the one that they utilize to distribute their items. Everywhere we shop, from the
grandest department shops to the tiniest sari-sari stores, we may find Nescafe products
to buy. On the other hand, you won't find the premium things nearly as frequently as the
basic ones.
Marketing Issues
a). Opportunities- Customers are not able to purchase Nescafe coffee directly from the
research on the company and determining whether or not it will fulfill Nescafe's
requirements, Nestle will decide whether or not the two companies will be able to enter
into a business relationship and work together. This demonstrates that Nestle is very
involved in the corporate market. If we were to characterize the market that Nestle
operates in, it would look something like this: We can only link potential distributors who
have a significant market share and offer Nestle's product directly to distributors if they
have a large market share. The following are the opportunities of these business:
● One of the opportunities that we find is the increasing the number of night jobs/
shift jobs around the chosen area. The income of people is constantly on a rise
and they tend to move towards premium taste which is coffee in the beverage
category. So they have a potential customer base who might want to move
● Flavored hot and cold coffee drinks are becoming popular resulting to growing
b). Threats- When starting a business, you will inevitably face challenges; therefore,
you must always be prepared for any and all scenarios. This company gave careful
● To begin, customers who are watching their spending choose to purchase store
brands from grocery stores. Second, customers may have the impression that
drinking instant coffee is uninteresting, as well as there are people who did not
drink coffee.
● Pricing wars and the cannibalization of other companies occur when a producer
of a product introduces a new product that competes directly with an existing one
on the market, causing the existing product's sales volume or market share to
decrease.
Marketing Objectives
The following are well stated, measurable marketing goals for Nescafe Coffee. It sets
● To consistently serve the customers the best treatment and provide best quality
coffee.
● To make the product known amongst parents (buyers) and children (consumers).
● To capture the loyalty of our customers which is from Nueva Ecija by maintaining
● Given that Nestlé is the market leader in this industry, we are aiming for the
gross sales of our product to reach at the very least P 2 million pesos within a
The Product – Nescafe has a vast array of items, the primary purpose of which is to
satiate the taste buds of our customers. After sampling the coffee, we make it a point to
ensure that every type of person who enjoys coffee is left feeling content. The marketing
requirement of the customers. The firm offers a variety of mixes, including Nescafe
Original, Nescafe Creamy White, Nescafe Berry Mocha, Nescafe Creamy Latte, and
Nescafe Coco Mocha. Additionally, we provide espresso as well as Nescafe Blend and
Brew Espresso Roast. This should be sufficient to illustrate the breadth of Nescafe's
product offerings. They ensure that every variety of coffee enthusiast is pleased with the
company's offerings and that we cater to practically every type of coffee lover.
In order to cater to the wide range of age ranges that exist in the Philippines, we
those who are older, whereas those who are younger are more likely to choose Nescafe
PRODUCT DESCRIPTION
➢ Nescafe Original
Coffee mixes let you enjoy the same authentic taste and aroma of coffee with just the
Get that “coffee kick” you crave for while savoring in rich flavor like never before.
Nescafe Blend and Brew Espresso Roast is an exquisite full-bodied coffee with the
A berry yummy mix of freshly brewed coffee, creamer and sugar. Nescafe Berry Mocha
It has the delicious blend of NESCAFÉ, creamer and distinct sweetness of brown
A dreamy blend of freshly brewed coffee and Nestle milk. Nescafe Creamy White
brings you satisfyingly tasty coffee in a snap – for whoever the company or whatever
the occasion.
Mocha is a brand new take on the Nescafe coffee experience you’ve come to know and
love.
take into account all of the potential commodities or items that could be marketed, as
well as the distribution networks and different methods for reaching key target clients. It
is essential to take into account how readily available the goods is and to check that our
location is not difficult to identify by potential buyers. The product has to be accessible
to clients at the appropriate time, in the appropriate location, and in the appropriate
amount. As a result of the company's rapid expansion, the Nescafe brand is now
recognized worldwide. Nescafe works hard to ensure that the consumers of its goods
are content wherever they may be in the world. They are aware of the need for the
items, and as a result, they take measures to ensure that they are distributed in the
locations where they anticipate finding their ideal clients. Nescafe has a massive cycle
of distribution, and as its brand recognition has grown over the years, the company has
made itself available in virtually every corner of the world that is relevant to its consumer
base. They follow the procedure of shops who supply customers with the product. There
are bulk buyers who offer Nescafe to the individual clients in a direct manner.
In this particular company, the province of Nueva Ecija was selected to handle
product, one of my goals is to familiarize the people of Nueva Ecija with the exceptional
Nescafe manufactures its goods and advertises them via radio, television, newspapers,
public relations activities, the internet, and other mediums, among others. Since the
beginning of its existence, the company has ensured one thing: that their logo has
remained unchanged. The consumers were familiar with the logo as a result of this, and
they were able to identify the brand just by looking at the emblem because it had been
ingrained in their minds. The advertisements for Nescafe are also creative, and Nescafe
takes care to ensure that they do it in a way that catches the eye of potential customers
and draws them in to the brand's offerings. Promotion and public relations activities
conducted online not only strengthen connections with customers but also bring clients
kind of advertising will pique the interest of potential customers and encourage them to
make a purchase of the goods in question. Personal selling would also influence clients
to buy the product, particularly when they participate in a casual chat and start forming
personal relationships with the salesperson and other customers. Advertising online will
Lazada, Shopee, and Facebook market, amongst others. When taking into account
clients who are unable to easily access a physical store or who are otherwise
preoccupied due to work, the availability of online selling platforms provides a great deal
of ease for these customers and also helps them save time. You may get your hands on
some of this great and reasonably priced coffee by doing nothing more than some
to the customers so that they are aware of what the products are. By making the most
spread the word about a company, word-of-mouth marketing may be maximized. The
is so astoundingly wonderful and life-enhancing that they feel compelled to talk about it
with their peers, teachers, and friends. In addition to the marketing approaches and
promotions, the company will offer customers products of superior quality, which will
contribute significantly to their level of overall happiness and contentment. This will
enable the company to attract new customers and maintain relationships with existing
ones.
Pricing – The pricing structure will function as the primary color scheme for the
company. It is the sum of money that the buyer has agreed to pay to the seller as
consideration in exchange for the items that are going to be made accessible to them by
us. To put it another way, it might be referred to as the "revenue generator" of the
company. Nescafe is among the most well-known coffee brands all over the world. The
standard of the materials that are provided by the company has a direct bearing on the
cost of the finished goods. Competition and customer need both play a role in Nescafe's
price strategy, which is determined by the company's marketing mix. The products have
a considerable price tag due to the high level of quality they possess. On the other
hand, this has gradually led to a smaller and more restricted client base. People made
the decision to partake in these coffees, and the event was a huge hit. Following that,
we saw that Nescafe has made a number of alterations to their product catalog, and
they have introduced some brand new items. Because of this, the number of customers
has increased because they now have more options to pick from. The prices of the
items that follow have been modified correspondingly. The amount that was made
available to the clients was variable, as was the price. As a result, it became accessible
to a larger number of clients as the prices of the products became more reasonable.
The sachets can be purchased for a price that is significantly lower than average. They
are geared toward clients who would rather have a single cup of coffee at a reduced
prices also vary depending on the packaging. Because Nescafé is already ground and
prepared, it does not require any additional time to be turned into a cup of coffee. This
makes the product easy to acquire and convenient to use. The tactic of non-price
competition is one that Nestle has employed. It does this by keeping similar pricing
across all of its products, including Nescafé, which prevents competitors from taking
advantage of the situation and driving up prices. It provides its distributors with a
plethora of different discounts. The manner in which various Nescafé brands are
produced results in pricing variations for each variety. In order to bring the price down
and make it more accessible to a wider audience, Nescafe has done research on
various other aspects of production costs, such as labor, and has investigated the
PRODUCT PRICE
The organizational chart below shows the duties and jobs in this business
Executive Marketing
Manager
Public Relations
Stuff
and services through various marketing initiatives and projects. Executives are typically
more involved in the campaign in a tactical rather than a strategic capacity; yet, they
is highly possible that they will have a great deal of responsibility and will be required to
target populations
wide variety of sources, analyzes it, and then makes predictions about the future
direction of the market based on what they find. They look at the existing patterns, then
evaluate those trends in light of their projections for the future, before making strategic
presentations
● Being aware of the goals of the company and developing questionnaires in order
Sales staff is a trained professional who is responsible for establishing and maintaining
relationships with customers. They act as their point of contact and guide them through
the process, beginning with the initial outreach and continuing all the way through the
final purchase, which may be made by them or another member of their household.
arguments
future
Distribution staffs are responsible for ensuring that a wide variety of necessary
supplies are delivered to the appropriate wards, clinics, and health centers.
vendors.
● Monitoring the delivery, loading, and unloading of items and goods, as well as
● Notifying the appropriate people of any problems discovered during stock checks
the brand
● Keeping a close eye on stock levels and conducting frequent checks of the
inventory.
monthly basis.
marketing methods.
Those who work in public relations are responsible for developing and preserving a
positive image of an organization or business in the eyes of the general public. They
produce various forms of media, such as news releases and messages posted on social
media platforms, with the intention of influencing public perception of the company or
● Developing client promotion through the writing of press releases and other
● The process of planning or directing the development of programs with the goal
develop public relations strategies that can shape public opinion and promote
As shown on the figure above, there are six (6) major positions that the owners of the
responsibilities of the owners. These will be a great help in order to manage the
business well and will be a great help in order to make the business prosper. The
positions of each member and there will be no special treatment given to a particular
member. Above all, making of any business decisions and opportunities as well as
solving the problems encountered will be shared and done with all the members. The
undertaking of this business will be through sharing of ideas and discussing all possible
actions with all the members at hand. No decision and operation will be made if not all
Opening the business will cost at P140,000 since it will start as a big scale business.
This money will be used to buy the needed materials and other expenses related to
producing the product. This business will have a day-to-day business operation in order
to meet its desired profit, to be able to build a group of loyal customers and to obtain the
funds needed for the construction. The owners will ensure that the required capital will
be used efficiently in order to lessen the risks of financial suicide. The sources of
financing will be from the savings of the proponent and with the help of her family to
1 2 3 - 30 31
Total P 181,040
This table shows the production volume forecast of this product. Whereas, the business
will produce 181,040 of Nescafe products (including all of the flavors) every year. In
addition, (*) indicated the number of pieces of assorted products (at an average of P15
per piece) produce daily. The volume are from the data gathered which is getting the
average sales of Nescafe from year 2022 then divide it by the days of a month.
Sales Forecast
This table shows the sales forecast of this product in 5 years with 10% growth rate.
Supplies
Nescafe products 50,000 50,000
Equipments
Leasehold 15,000
Improvements
35,000
Furniture & Fixtures
20,000
Utilities
8,000
Electricity 2,000
Advertising Expense
Flyers 1,000
Rent Expense
Other Expenses
Emergency Expense
5,000
This table shows the total project cost of this business. By listing all the expenses, the
4000000
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3000000
2500000
2000000
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1500000 Series2
1000000 Series3
500000 Series4
Series5
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20000
15000
Sales
10000 Forecast1
5000
0
Jun-20 Jan-21 Jul-21 Feb-22 Aug-22 Mar-23 Oct-23 Apr-24
30000
25000
20000
15000 Demand
Forecast1
10000
5000
0
Jun-20 Jan-21 Jul-21 Feb-22 Aug-22 Mar-23 Oct-23 Apr-24 Nov-24 May-25
30000
25000
20000
Demand
15000 Forecast1
10000
5000
0
Jun-20 Oct-21 Mar-23 Jul-24 Dec-25 Apr-27
40000
35000
30000
25000
20000 Demand
Forecast1
15000
10000
5000
0
Jun-20 Oct-21 Mar-23 Jul-24 Dec-25 Apr-27
40000
35000
30000
25000
Demand
20000 Forecast1
15000
10000
5000
0
Jun-20 Oct-21 Mar-23 Jul-24 Dec-25 Apr-27 Sep-28
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relations-officer-job-description
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Department of Agriculture. (n.d.). 2017-2022 Philippine Coffee Roadmap. Retrieved
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Roadmap-2017-2022.pdf.
Kourmentza, E. (2022, April 26). Market Research Analyst job description. Recruiting
research-analyst-job-description
Mina, J. C., & Campos, R. B. (2021). Determinant Gap Map of the Most Commonly
https://doi.org/10.4236/oalib.1108112
Nestlé reports three-month sales for 2022. (2022, April 21). Nestlé Global.
https://www.nestle.com/media/pressreleases/allpressreleases/three-month-sales-2022
Nestlé reports nine-month sales for 2022. (2022, October 19). Nestlé Global.
https://www.nestle.com/media/pressreleases/allpressreleases/nine-month-sales-2022
https://www.philatlas.com/luzon/r03/nueva-ecija.html
Philippine Coffee Board, Inc. (2021, January 4). Philippine Coffee. Philippine Coffee
Board. https://philcoffeeboard.com/philippine-coffee/