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Resume - Najwa Khursheed

This document is a resume for Najwa Khursheed, who is currently a Key Account Manager at Daraz in Karachi, Pakistan. She has over 10 years of experience in roles such as Management Trainee-HR at Ibex. Tech, Customer Support Executive at TRG, Front Desk Executive at MEDCO in Saudi Arabia, and Back Office Operations Assistant at Audhali Law Firm. Her resume lists her education as an MBA in Human Resources from SZABIST and a BBA from Arab Open University. It provides details of her work history and responsibilities in each role, as well as her areas of expertise.

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M. Saad Habib
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24 views2 pages

Resume - Najwa Khursheed

This document is a resume for Najwa Khursheed, who is currently a Key Account Manager at Daraz in Karachi, Pakistan. She has over 10 years of experience in roles such as Management Trainee-HR at Ibex. Tech, Customer Support Executive at TRG, Front Desk Executive at MEDCO in Saudi Arabia, and Back Office Operations Assistant at Audhali Law Firm. Her resume lists her education as an MBA in Human Resources from SZABIST and a BBA from Arab Open University. It provides details of her work history and responsibilities in each role, as well as her areas of expertise.

Uploaded by

M. Saad Habib
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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NAJWA KHURSHEED

Key Account Manager


To leverage my expertise as a Key
Account Manager to drive strategic
sales growth, cultivate strong client EDUCATION
relationships and exceed revenue
SZABIST, Karachi
targets for an esteemed organization.
2021 - 2023
Masters of Business Administration – Human Resources

Arab Open University


CONTACT 2012 - 2016
Bachelors of Business Administration
PHONE:
033-231-11893

LINKEDIN: WORK EXPERIENCE


www.linkedin.com/in/najwa- Daraz, Karachi, Pakistan - Key Account Manager
mohammed-524410264 October 23 – Present
 Maintaining and expanding relationships with significant clients.
 Anticipating and fulfilling client needs.
EMAIL:  Assisting in business growth by creating strategies.
njwa_mohammed@hotmail.com  Providing issue resolutions to ensure smooth and efficient
business partnerships.

Ibex. Tech, Karachi, Pakistan – Management Trainee – HR


March 23 – October 23
 Technical recruiting.
 Screening candidates, arranging interviews, recruiting top
talent.
 Facilitated smooth onboarding and orientations.
 Managed HRIS/OPS
 Managed employee relations, separations/terminations.

TRG, Karachi, Pakistan – Customer Support Executive


August 18 – September 21
 Ensured that the customers receive outstanding support and
all their needs are met.
 Answered calls professionally to provide information about
products and services, take/cancel orders, or obtain details
of complaints.
 Provided E-mail, chat and call support.

MEDCO, Khobar, Saudi Arabia – Front Desk Executive


May 13 – October 15
 Created and maintained spreadsheets using Excel
functions and calculations.
 Received and screened a high volume of internal and
external communications, including email and post.
 Properly routed agreements, contracts and invoices through
the signature process.
Audhali Law Firm, Khobar, Saudi Arabia – Back Office Operations
Assistant
November 12 – September 13
 Drafted meeting agendas and executed follow-up for
meetings and team conferences.
EXPERTISE  Managed the receptionist area, including greeting visitors and
responding to telephone.
Communication
 Designed and maintained electronic and paper files.
 Created reports and correspondence from dictation and
Teamwork
handwritten notes.
Leadership

Time Management

Data Analysis

Customer/Client Success

Adaptability

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