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IATA TIDS GoLite Comparison - Canada

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IATA Accreditation & the Travel Industry Designator Service (TIDS) in

Canada

1. IATA Accreditation

IATA Accreditation is an industry program developed to simplify the relationship between airlines and qualifying travel agents.
Accredited Agents are eligible to ticket international and domestic travel on behalf of airlines under one single sales
agreement.

All Accredited Agents obtain an IATA Code, a unique numerical identifier, which allows them to be recognized by travel
suppliers from across the globe. Additionally, Accredited Agents participate in the BSP (Billing Settlement Plan), a service
which facilitates the billing, reporting and settlement of airline tickets issued via the GDSs and some airlines’ direct channels.

Under NewGen ISS, travel agencies may choose from one of three accreditation models:
• GoLite Accreditation: For Agents in a market seeking to transact in the BSP with minimal financial requirements.
GoLite Agents do not have access to a Cash facility (payment on invoice) but can ticket using IATA EasyPay (a pay-as-
you-go e-wallet), and Customer Cards. Agents can also use Alternative Transfer Methods (ATMs), subject to airline
consent.

• GoStandard Accreditation: For Agents in a single market seeking to transact in the BSP using forms of payment
including Cash (payment on invoice), IATA EasyPay (a pay-as-you-go e-wallet), and Customer Cards. Agents can also
use Alternative Transfer Methods (ATMs), subject to airline consent. GoStandard Agents must meet defined Local
Financial Criteria as recommended by the local Agency Program Joint Council – an industry appointed group of equal
constituents of BSP participating airlines and Accredited Travel Agents and adopted by the Passenger Agency
Conference.
• GoGlobal Accreditation: A streamlined Accreditation for Agents operating across several markets seeking to transact
in multiple BSPs using various forms of payment including Cash, IATA EasyPay (a pay-as-you-go e-wallet), and
Customer Cards. Agents can also use Alternative Transfer Methods (ATMs), subject to airline consent.

All Accredited Agents must comply with the requirements established in the IATA Travel Agent Handbook which establishes
the binding conditions that enables Agents to sell air tickets through IATA’s BSP.

2. IATA’s Travel Industry Designator Service (TIDS)

IATA’s TIDS program is an alternative to IATA Accreditation for travel agencies seeking to be identified and recognized by
global industry suppliers via the IATA numeric code, but they are not authorized to issue airline tickets via the BSP.

The TIDS program was originally established for sales intermediaries not focused on air travel. TIDS Agents that wish to issue
airline tickets on a range of carriers via the BSP may want to consider applying for IATA Accreditation.
3. Program Comparison – Canada Only
New Applications
TIDS GoLite GoStandard Accreditation GoGlobal Accreditation
Accreditation
IATA Code (identification) Yes
Access to the IATA
Yes
Accreditation Logo No
BSP Participation
BSP Payment
BSP Cash Facility (Payment
No
on Invoice)
Yes
Customer Cards (CC) N/A
Yes
IATA EasyPay
Agent–Own Cards Subject to Airline Consent

Application Process
1. Download & 1. Log in to IATA Customer Portal
Complete Form 2. Select “New Accreditation Application” under the “IATA Accreditation & Changes” service
2. Submit via IATA 3. Select desired Accreditation Type
Application form
Customer Portal with 4. Complete Application form online via the IATA Customer Portal, and attach applicable supporting
applicable documentation
documentation
1. License (BC, ON, QC) Subject to local requirements
2. Tax Number 1. License (BC, ON, QC) applicable in the markets in which
3. Ownership details 2. Tax Number Accreditation is sought.
Key Information 4. Letter(s) of Reference 3. Ownership details
Requested* from Industry Suppliers or 4. Copies of Owner/Manager IDs GoGlobal Agents must maintain
Travel Agency 5. Competent & Qualified Staff accredited locations in multiple
Association 6. GDS (or Airline’s NDC Endorsement) BSPs.
1. Financial Statements (Review 1. Audited Financial Statements
Engagement Report or 2. Review per Multi-Country
Audited Statements) Assessment Framework
Financial Requirements
N/A 3. Financial Security per Multi-
(New Applicants)
2. Financial Security for Country Criteria
minimum of CAD 35K
(minimum of 2 years)
PCI DSS Compliance Not requested Requested for access to Requested for access to CC Requested for access to CC
CC
Application Cost
CAD 165 CHF 450 CHF 1,700 CHF 50,500
(including 1st annual fee)**
Ongoing Requirements (existing TIDS / Accredited Agencies)

To retain their Accreditation, Agents must continue to meet the applicable requirements. Additionally, Agents pay the
applicable annual fee and validate their Agency details once per year (annual revalidation process). For TIDS, Agents must pay
their annual fee.

Any changes to the Agency information (address, ownership, contacts) should be submitted to IATA.

TIDS GoLite Accreditation GoStandard Accreditation GoGlobal Accreditation

IATA Code (identification) Yes


Access to the IATA Yes
Accreditation Logo No
BSP Participation
BSP Payment Methods

BSP Cash Facility (Payment


No
on Invoice)
N/A Yes
Customer Cards (CC)
Yes
IATA EasyPay
Agent–Own Cards Subject to Airline Consent

Annual Fees

Annual Fee*** CAD 165 Depending on Agent’s previous BSP sales CHF 48,000 + fees for additional
Lowest tier: CHF 200 Association Entities
Financial Requirements
Yes: Remittance Holding Capacity (RHC)
will be calculated per the Agent’s Risk
Status and historical cash sales.
N/A No Quarterly Review (Audited
Financial Statements
Financials required)
(Review Engagement Report Review Opt-Out: A Financial Security
or Audited Statements) is required. Agent’s RHC will equal the
amount of Security provided.

No minimum Financial Security.


Financial Security Based on Agents’ Risk Status (B, C)
May be requested if ADMs
Calculation based on historical sales
exceed USD 5K in 3 months.

PCI DSS Compliance Not requested by IATA Requested for access to CC


* Please refer to Resolution 812 Section 2 for additional requirements and the information requested for IATA Accreditation.
** Taxes not included.
*** Accreditation prices are determined by the Passenger Agency Conference and established in Swiss Francs (CHF). An
Agent’s Annual Accreditation fee varies depending on the Agent’s previous sales in the BSP:
• CHF 200 - Agents with gross annual sales through the BSP of less than USD 200k
• CHF 350 – Agents with gross annual sales through the BSP from USD 200,001- USD 2M
• CHF 500 – Agents with gross annual sales through the BSP greater than USD 2M

Fees shown only take into consideration the Head Entity/Head Office location. For each Associate Entity/Branch, additional
fees apply.

Legend
• ADM: Agency Debit Memo, an accounting tool that airlines use to collect adjustments for Tickets and other
accountable documents issued by Agents.
• BSP: Billing & Settlement Plan, a system which facilitates the selling, reporting and remitting procedures between
accredited travel agents and participating airlines.
• CHF: Swiss Francs
• Financial Security: Acceptable forms of Financial Security are defined in Resolution 850p. For GoStandard Agents, the
Financial Security required is calculated in accordance with the Local Financial Criteria for Canada & Bermuda, as
published in the Travel Agent Handbook, and may not be less than CAD 35K.
• IATA EasyPay: A virtual wallet available to Agents for payment of tickets issued through the BSP. This payment
method is an alternative to Cash and Card, and optional for Agents to use with accepting Airlines.
• NDC: New Distribution Capability, a travel industry-supported program (NDC Program) launched by IATA for the
development and market adoption of a new, XML-based data transmission standard (NDC Standard). The NDC
Standard enhances the capability of communications between airlines and travel agents.

• PCI DSS: Payment Card Industry Data Security Standard. The PCI Data Security Standard (PCI DSS) applies to all
entities that store, process, and/or transmit cardholder data. It covers technical and operational practices for system
components included in or connected to environments with cardholder data. If an Agency accepts or processes
payment cards, PCI DSS applies.
• Remittance Holding Capacity (RHC): A key feature of the risk management framework, the RHC is a monetary
threshold for Agents’ outstanding BSP Cash sales. All Agents with access to the BSP Cash payment method are
assigned a RHC.
Changing Models / Programmes

1. Moving from TIDS to GoLite/GoStandard


A TIDS Agent interested in moving to the GoLite or GoStandard Accreditation will need to submit an application via the
IATA Customer Portal. Once approved as an Accredited Agent, the Agent can relinquish their TIDS code if no longer
required.

An IATA code will be assigned once the application is finalized.

Note: As a promotion, during 2020, existing TIDS Agents may apply for GoLite Accreditation at no cost.

2. Moving from GoLite/GoStandard to TIDS


A GoLite or GoStandard Agent interested in moving to TIDS will need to submit a TIDS application via the IATA Customer
Portal, and voluntarily relinquish their Accreditation. Note, the Agent will remain responsible to settle any amounts owing
for its BSP billings prior to the relinquishment taking effect.

A TIDS code will be assigned once the application is finalized.

3. Changing from GoStandard Accreditation to GoLite Accreditation


A GoStandard Agent may change its Accreditation type to GoLite by completing a Notice of Change via the IATA Customer
Portal. Under “My Services > Accreditation and Changes”, the Agent will select “Other Changes”.

There is no associated fee and the Agent’s IATA code will remain the same.

4. Changing from GoLite Accreditation to GoStandard Accreditation


A GoLite Agent may change its Accreditation type to GoStandard by completing a Notice of Change via the IATA
Customer Portal. Under “My Services > Accreditation and Changes”, the Agent will select “Other Changes”. As part of the
process, the Agent will be required to also submit Financial Statements and a minimum Financial Security in the amount of
CAD 35,000. A fee equivalent to CHF 1250 will also apply.

The Agent’s IATA code will remain the same following the change.

For more details, applications and changes, Agents can contact us through the IATA Customer Portal.

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