Sachin Arya CV

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Sachin Kumar Arya

♦ Kalyanpur P.O Sisona, Sitarganj U.S Nagar Uttarakhand, India♦+918650215035


♦ email- sachinarya11@yahoo.com Date of Birth-07 Aug 1990

PERSONAL PROFILE

Organized, independent worker with strong time-management, customer service management


skills, excellent at juggling multiple tasks and working under pressure. I am able to balance
maintaining high standards of Quality, Service and Cleanliness meanwhile motivating and engaging
the team.
Successfully completed the Industrial Training with the ITC GRAND CENTRAL MUMBAI,
Shift Management Excellence course (SMX),
Advanced Shift Management Course (ASM),
Effective Management Practices course (EMP) at McDonald’s, India,

CAREER & ACHIEVEMENTS TILL DATE

RESTAURANT GENERAL MANAGER ( 0 8 t h M a y 2 0 2 3 – 1 5 t h J a n 2 0 2 4 )


KFC INDIA (Sapphire Foods India Ltd)

RESTAURANT GENERAL MANAGER ( 2 7 t h M a y 2 0 2 2 – 2 N D A p r i l 2 3 )


BURGERKING INDIA (Restaurant Brand Asia)

1ST ASST MANAGER ( 1 s t O c t 2 0 1 9 – 1 2 J a n 2 0 2 2 )


MCDONALD’S INDIA (Connaught Plaza Restaurant Pvt Ltd.)

2ST ASST MANAGER ( 2 n d F e b 2 0 1 5 – 3 0 S e p t 2 0 1 9 )


MCDONALD’S INDIA (Connaught Plaza Restaurant Pvt Ltd.)

KEY ACHIEVEMENTS
 Worked as an Assistant manager at McDonald’s, India for 7.5 years.
 Successfully completed McDonald’s courses SMX, ASM and EMP.
 Knowledge of Profit and loss management.
 Execution of new product and changes.
 Capable of doing a Cash Audit.
 Manage the training and development of crew and crew trainer.
 Manage the Management and team scheduling.
 Handling the issue in online payments and orders.
 Manage the plan maintenances of equipment’s.
 Handling customer complaints.
 Using S.O.C (station observation checklist) to verify crew performance and give feedback.
 Maintain critical standards for holding time, service speed and quality, raw and finished
Product. Quality, cleanliness and sanitization.
 Manage work like inventories, ordering, stock keeping, cash sheets and bank deposits, drawer
counts and finding cash pilferage.
 Supervise delivery of raw products and maintain expiry for all products.
 Knowledge of all procedure for cleanliness and sanitization.
 Control on labor, waste, cash and yield (manage the cost of day today shift control).
 Manage the procedures that support sales–building promotions during the shift.
 Knowing and enforcing all appropriate personal policies, labour laws, security and safety
Procedures.
 Optimum profit– A bottom line profit that is appropriate for the restaurant’s sales level.
 Approves leaves of crew member, utility operators, relation executive and other employees.
 Handle the inventory and ordering.
 Check the quality of food as per the food safety checklist.
 Maintain the hygiene standards.

Management Trainee ( 1 s t Jul 2014 – 31st Jan 2015)


MCDONALD’S INDIA (Connaught Plaza Restaurant Pvt Ltd.)

KEY ACHIEVEMENTS
 Successfully completed MDP (Management Development Program)
 Learn appropriate and fair business practices – Business and personal practices are within the law
and consistent with McDonald’s policies and procedures.

INTERNSHIP AT ITC GRAND CENTRAL MUMBAI, INDIA

KEY ACHIEVEMENTS

 Learn all food production activities


 Learn about food and Beverage service in Banquet and Lounge.
 Handling of customer query and complaints.
 Handling of customer reservation.
 Handling of cash.
 Handling of housekeeping department.
 Handling of inventory and ordering.

ACHIEVEMENTS
 Successfully completed Food Handler and Food Safety training.
 Successfully completed McDonald’s Hospitality Experience Workshop.
 Selected best Manager of the Quarter in 2015, 2016, 2017 and 2018.
 Participated at various competitions at school level- Quiz contest 1st prize, Paragraph writing 1st prize, 100 meter
silver medal, Poster making completion 1st prize, Long jump silver medal, High jump silver medal, English
writing competition 1st prize and also been participated on dance, play and orchestra at the annual function of
school.
 Successfully completed 16 weeks industrial training from ITC GRAND CENTRAL, MUMBAI.

 Conducted ODC at various formal meeting, marriage wedding and party.


QUALIFICATIONS
Bachelors of Science Hospitality and Hotel Administration (Hotel Management and
Catering Technology) from IHM Mumbai, India. Intermediate from C.B.S.E Board,
Delhi India

Passed High school from C.B.S.E Board, Delhi India

SKILLS & KEY COMPETENCIES

♦ Excellent knowledge about inventory management. ◆Leadership quality and strong team player
♦ Expert in crew training, coaching. ♦Highly organized, proactive, flexible & resourceful
♦ Good command over safety and security of restaurant. ♦Excellent over plan & daily maintenance
♦ Excellent command over food safety & expiry. ♦Scheduling of crew member and Management.
♦ Excellent in cash handling process. ♦Proficient in working Microsoft office: word,
♦ Strong Knowledge of effective customer-service handling excel, power point, outlook express.
Skill along with great people management background. ♦Excellent in shift running.
♦ Natural ability to engage across all levels/cultures ♦Flexible in working any environment.
♦ Excellent knowledge of plating/presenting the food ♦ Good knowledge of checking the food quality.
♦ Excellent in projection of sale/guest count. ♦Good command over internal communication.

INTERESTS
Interests Listening to Music, and Traveling

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