Interview Questions and Answers
Interview Questions and Answers
Interview Questions and Answers
Care.
Compassionate
Courage
Competent
Communication skills
Committed
Well, first of all, thank you so much for inviting me to this caregiver interview today.
I define myself as a friendly person with a natural capability of providing continuous
care to older adults, physically challenged people, as well as children. Empathy is
embedded in my personality, also, I am a good listener. I have a track record of giving
elderly and child care and immensely enjoy each moment of my work.
I am a caregiver by nature, and could not think of a better way to give than working as
a caregiver.
I sometimes feel that I feel too much. This is not such a great thing as it can cloud
your judgment.
I am able to feel what the patient or client is expecting from me. This makes me
understand their predicament, consequently, I can provide care more effectively.
I was recently looking after a disabled patient, whom the doctors had said did not
have many chances to walk. However, through consistent therapy and encouragement,
I made sure that he started walking within 8 months, despite the doctors believing
otherwise.
11. What is your experience as a caregiver with children?
I have looked after children of ages six months to 10 years. Therefore, I understand
and can cater to their differing emotional and physical needs, as well as provide them
with support in homework and special projects. In addition, I have also been hugely
successful with children who have ADHD and Autism.
12. Speaking of special needs, what is your specific experience with children who
need specialized care?
I have been specially trained to assist children with special needs so that they can
integrate into society without problems. I have assisted therapists in helping children
come to terms with their conditions and learn to build upon their strengths. And I have
also provided special needs assistance in many situations.
Working with the elderly is more challenging than working with children. However, I
am trained in handling emotional upheavals, medical emergencies, and administration
of medication.
14. How do you handle patients with dementia? Do you have a unique plan?
Patients with dementia are the most difficult to handle – unless you delve into what
they are feeling and thinking that makes them act the way they do. I try to understand
their disease and put myself in their place. For instance, if a patient has Alzheimer’s, I
will know that he doesn’t remember half the things I tell him and will be impatient
with me – I can quickly formulate a care plan in my head and let him take the lead.
Unless of course, what transpires hurts him physically or mentally.
15. Have you ever come across a situation where a patient with dementia tested
your patience?
Many times. But there was one such incident where the patient refused to take her
medication. That was alarming as she was suffering from many underlying physical
conditions as well. No matter what I did or said, she wouldn’t open her mouth. She
would sit there and sulk. It was extremely challenging to provide her with any care.
16. What are the typical skills necessary to perform a caregiver job?
Yes, I do. Medical training is essential in a caregiver’s job. Whether you are handling
children, adults, or the elderly, you may come across emergencies. With little medical
training, you can save someone’s life.
Apart from medical and physical attention, I make sure that I am supportive and
provide companionship as best as I can. Additionally, I make sure that they are both
emotionally and physically comfortable at all times.
I am trained in performing First Aid and CPR. My priority is patient wellness and
health at all times. I have all emergency numbers etched in my head and ensure that
the right people are contacted in the event of an emergency.
I have solid experience with physical therapy, as I have been working along with
therapists for 3 years.
23. How do you feel about working in a capacity which requires personal
assistance?
Personal assistance is all part of the work, and I do not mind helping patients with
grooming, toileting, and washing one bit.
If I had a choice, I wouldn’t have left it. The hospital that I was representing closed
down indefinitely.
To be honest, I did not dislike anything about my previous job. The people were
friendly, and the work was quite challenging, which is just the way I liked it.
26. What do you find most rewarding about being a caregiver?
When I help rehabilitate people, I feel that I am on top of the world. Helping people
reach their health goals is quite satisfying.
Absolutely. I feel that one needs constant training in order to work well. I take up all
the chances to train further.
The only thought that keeps me going on my worst days is that I am working to make
others comfortable. And that is motivation enough for me. I make sure that I throw
negative thoughts out, and strive hard to fill my head with visions of success for my
patients.
I do. I feel that setting personal goals is imperative to success in this regard. One of
the reasons that I am so successful in this work is that I set personal goals for myself.
I have worked on many challenging cases, but the most challenging one was when I
had to provide care to a 7-year-old girl. I had not worked with children before that,
and it took all that I had to make things good for her. She was a difficult patient
because of her age, and inability to understand why she needed a person to
consistently look after her. Making her comfortable with me was the first big
challenge that I had to face.
31. What personal values are most important to you?
32. What aspect of this job can get you down or discourage you?
The only thing that can discourage me is being put down when I know that I have
worked hard. But that too is all part of the game, and I am constantly training myself
not to feel discouraged when the going gets tough.
33. Is there anything in the job description that you are uncomfortable doing?
Not at all. I love everything about this work and do not mind anything in the job
description.
34. Give an example of a difficult situation that you handled with a patient?
I was once looking after a patient who was in drug rehabilitation. One day, he offered
me money to let him smoke one joint. I was horrified but kept my cool. I firmly but
politely explained that I could not let him do that. He was not very happy and
remained quite difficult to handle in the days to come.
Yes, I have worked on rotating shifts for 3 years, and know just how to handle them. I
don’t even mind back-to-back shifts.
37. Do you have any formal caregiving training?
I have obtained training as a caregiver from a popular institute. And I keep opting for
training sessions in order to better my skills and learn more. This way, I can
contribute more too.
No. I make sure that I keep my temper in check, even in the face of adversaries.
Losing one’s temper is easy when you are working as a caregiver, as it is emotionally
exhausting. However, I keep my cool even when things do not go as I have planned
them.
40. Recount a time that you did something and came out shining?
I was once looking after a geriatric patient, who only needed help with mobility. One
day, I saw that he was oddly quiet, and decided to investigate the issue. It so happened
that he had had a silent stroke. Had I not noticed his behavior, he could have lost his
life, or been put on life support. He lived to be 103 years old!
41. Are you comfortable working in a house where there are pets?
I have no issues with pets. In fact, I have seen that pets actually help patients recover
from their ailments.
I am a great cook. That said, I know exactly what menu to develop for patients
suffering from diseases such as diabetes and high blood pressure. Moreover, I can
cook nutritionally balanced food for children, adults, and geriatric patients as well.
Besides, I am well versed in cooking for people with chronic illnesses.
I get along with everyone, which makes it easy for people to be comfortable with me.
This way, I can work with all kinds of people, hosting different personalities.
44. Tell me about the best day that you have had at work?
I have had many great days. One memorable one was when I managed to convince a
family to sit with their elderly grandfather (whom I was looking after) and play board
games. It was a great bonding exercise, which brought the whole family closer than
they were ever before. Also, we all had a lot of fun.
Tips: You need to do some research before answering this question. Check the
competitive salary in your area and never mention a fixed figure. Try not to negotiate
too much at this point to leave your options open; however, if you want to set a
minimum limit, this is the time to clarify it.
Tip: Interviewers generally like proactive candidates. Ask some relevant questions in
a caregiver interview, such as typical schedule or routine tasks, the total number of
clients, branches of the company, total employees, and the like.
SAMPLE CARE WORKER INTERVIEW QUESTIONS AND
ANSWERS GUIDE AS YOU PREPARE FOR YOUR
INTERVIEWS
Understanding the questions and knowing what to say can help you go through the
care assistant interview with confidence.
Here are common questions for a personal care assistant job interview, with example
answers to help you prepare for your interview.
Sample Answer
“A career as a care worker is one of the few where you can have a direct impact on
the quality of life of people on a daily basis. My daily goals are to enrich or assist
those who are in need, but each care home resident you meet will require your care
and attention in a variety of ways, such as maintaining client hygiene, facilitating
social-emotional support, administering medical care, and scheduling and attending
hospital appointments.”
This is a typical question in a care assistant job interview. By asking you this, the
employer wants to know about your motivations. Employers are not only interested in
good clinicians, they also want caring human beings. Consider sharing a personal
story showing both your human side and your clinical skills.
Sample Answer
The interviewer is interested in learning about your everyday routine. Give them a
daily schedule that starts with the first activity and ends with the last activity.
Sample Answer
“My day starts early in the morning, after a quick jog around my block, with a shower
and a cup of tea to be ready for the day ahead. Following that, I check my calendar to
see what my day has in store for me and rush out to check on my first client and
administer my care.”
The interviewer is looking for reasons for the interviewees’ interest in the role. This
can involve a desire to work as a caregiver. Explain briefly why you’re interested in
this role.
Sample Answer
The interviewer is interested in learning why you believe you are the ideal applicant
for this position. Consider highlighting your unique experience and talents that set
you apart from other candidates.
Sample Answer
“This is a position that requires an experienced individual who can deal with a wide
range of scenarios while maintaining a high level of professionalism and enthusiasm.”
I feel I possess all of the necessary qualifications for this position. I feel I have
everything it takes to be the care worker you are searching for at your establishment,
having worked in this industry for five years. Furthermore, I believe I possess all of
the tactics and abilities required for this position. I’d be grateful if you took into
account my four years of experience in this industry as a plus.”
The interviewer wants to know if the interviewee understands the skill set and traits
required for this position. A summary of key job-related skills and their application
would do.
Sample Answer
7. What major challenges did you face during your last role? How did you
manage them?
Your interviewer is interested in learning about the problems you faced and how you
overcame them. Talk about the challenges you’ve faced in past positions.
Sample Answer
“In my previous position, I was confronted with numerous challenges, but the most
difficult of them all was the least I could expect. Unfortunately, care workers must
deal with workplace violence. When a patient refuses to receive care, care workers are
extremely vulnerable. And while dealing with such people, I was forced to choose
between sedating them and securing their unconscious bodies to the bed. This was
especially difficult because the same patient was the one I needed to be sympathetic to
and form a friendship with in order to provide appropriate care.”
Your interviewer wants you to discuss your previous employment and how long you
worked as a care worker in this section. Discuss the roles you’ve held, how long
you’ve held them, and the experience you’ve gained.
Sample Answer
“Getting a job as a nurse after graduating from college with a diploma in nursing
became too stressful, so I looked for an opportunity in an old hospice. After a few
years, assisting the elderly and the most vulnerable grew on me and became a life goal
for me. Since then, I have been accepting any appointment that comes my way to
assist those I can when I can.”
9. Do you have any past experience caring for someone, whether for a family
member or voluntarily?
Although formal experience isn’t always necessary, some job seekers gain industry
exposure through volunteering, which can benefit them greatly at interviews. Despite
not volunteering, you may have demonstrated care-centric skills when dealing with
friends or loved ones and can utilise this knowledge. Having compassion will allow
you to succeed in the role.
Sample Answer
“I cared for my aunt who was diagnosed with colon cancer in 2019. I provided
palliative care until end of life in 2021. I was responsible for her complete upkeep,
from bathing, feeding, dressing, changing diapers”
10. What kind of strategy and mindset is required for this role?
The interviewer wants to know how you feel about this position. Discuss your
attitudes and a primary priority in this position.
Sample Answer
“Strategic planning is critical in this function since it establishes the foundation for a
company’s success.” I feel my success as a care assistant is due to my strong
analytical and leadership abilities. My capacity to detect even minor changes in my
patients is a significant plus. My significant strength is my ability to maintain a
positive attitude in the face of adversity. In my position, trustworthiness and
accountability are critical since we work with frail patients who are unable to
communicate their problems, and a lack of these qualities could jeopardize business
operations. When dealing with patients ranging from the elderly to the most
vulnerable, confidentiality is essential.”
11. What is the biggest challenge that you foresee in this role?
Explain the challenges you expect to face in this capacity based on your previous
work experience in this question.
Sample Answer
”I had a number of challenges in my previous career, and since this is a larger role
than the one I previously held, long working hours and exhaustion will be a hurdle I
must overcome before taking on this role. However, I believe I can easily adjust and
cope with the issue at hand by planning ahead of time to ensure that I have enough
time to recover and continue with my regular routine without interruption.”
Certain measures must be used in the course of each task to help employees retain a
positive attitude. Highlight some of the elements that keep you motivated in depth.
Sample Answer
“Caregivers provide invaluable assistance to individuals in need. And they don’t just
do it because it’s their job; they’re typically motivated by a strong desire to help
others. This has always given me a boost of confidence in my job, as I get a sense of
satisfaction and joy from witnessing how successfully my care is performed and the
patient feels better. Values that have been proved to have a beneficial effect on
service quality, such as job meaning, solid interpersonal relationships, and respect,
also aid my drive.”
13. Describe a time when you failed in this role and the lesson learnt?
The moment most professionals fail in their careers is referred to as failure. However,
with the right amount of perseverance and mental toughness, it may also be used as a
springboard for further advancement in your profession. Describe a time when you
failed and the lessons you learned.
Sample Answer
“Caring for an aging parent (or parents) is a challenging job, as you must balance not
only the demands of their care but also the realities of the situation. When you mix the
duties of caring with the obligations of your other responsibilities, it can feel
impossible. You may be required to learn new medical words, make difficult
treatment decisions, and manage sophisticated drug and treatment routines – all while
juggling the demands of your job, family, and social life.”
14. Share with us your greatest achievement.
Your interviewer is interested in learning about the goals you set for yourself and how
you attained them. Discuss the most important goals you’ve achieved, as well as any
honors or promotions you’ve received during your career.
Sample Answer
“In my prior role, I achieved my greatest success. I saw that team members had a hard
time finding specific files, which hampered productivity, especially during peak hours.
As a result, I decided to establish a team filing system. I scanned all of the important
documents and saved them to shared folders on our computer system. Our timesheets
showed that the time spent hunting for files had decreased by several hours by the end
of the month.”
Sample Answer
“Care aides play an important role in the lives of the patients with whom they work on
a daily basis. I understand they are in charge of all aspects of patient care, including
bathing, dressing, and toileting. If the patient is in pain or uncomfortable, they must
listen to them. Overall, I feel that a care worker must be actively engaged with the
patient in order to improve their quality of life and that this should be done in
collaboration with doctors and nurses.”
16. What’s The Difference between working with an old and a disabled
patient?
Because the interviewer is attempting to assess your behavioural abilities, you should
rely on your prior experience to provide the best response that would impress them.
Sample Answer
“I know that senior people have a larger predisposition to be self-sufficient and wish
to do chores on their own, based on my experience with them.’ During my
certification, I assisted an elderly gentleman who was having difficulty putting on his
medical gown for his exam. I told him he didn’t have to rush and that he could take
his time. He requested help after a few minutes, and I assisted him in putting on his
gown. I asked more inquiries about a disability patient’s experiences when I worked
with them to create trust and humanize their stories.”
Sample Answer
“A care worker is responsible for alerting the doctor or nurse on the health of a patient.
As a result, they’d be the first individuals I’d call for assistance in an emergency. ‘I
realize that a CAN certification only gives me the authority to assist in topics relating
to a patient’s evaluation,’ even though I desire to play a bigger part in caring for the
requirements of patients.”
18. Imagine your patient has a heart attack. What do you do?
The interviewer wants to see how you react in stressful situations. There are
procedures for emergency situations. Your answer should demonstrate that you are
well-trained and stress-resistant. As you answer, break down your steps, give details,
and express your ability to remain calm.
Sample Answer
"I would first call for emergency medical care. If the patient is conscious, I would
give aspirin, unless there is an allergy to it referred in their medical record. Then, if
they had a nitroglycerin prescription, I would administer it. If the patient is
unconscious, I would proceed to CPR until the emergency help arrives."
Sample Answer
By asking this kind of health care assistant question, the interviewer is assessing your
level of professional knowledge and awareness. Confidentiality is crucial in the
healthcare sector. It creates a trusting environment and encourages patients to share
sensitive information with their care workers, allowing better treatment.
Sample Answer
"I never disclose any of my patient's medical information to anyone, unless the
patients themselves have given me written consent to do so. Some details are sensitive
and personal; it is part of my job to ensure complete discretion. I consider trust a
crucial element of having quality relationships with patients, so I handle
confidentiality with precaution."
21. How would you gain and keep the respect of the patients with whom you
work?
This question is a test of your interpersonal skills, therefore make sure you can
explain how your interpersonal skills may help you and your patients.
Sample Answer
“Expressing empathy is the most effective strategy to form and maintain relationships
with patients.’ The strength of your patient interactions will determine the experience
you’ll have when administering therapy or assisting them with changing their clothes.
However, I feel patience is a valuable secondary skill that can complement empathy
since understanding a patient’s circumstances can mean allowing them to take their
time with what you’re asking them to accomplish.”
The employer wants to know if you can exhibit empathy in challenging situations by
asking situational care worker interview questions. You should show how you
manage to give high-quality treatment while demonstrating sensitivity and
understanding.
Sample Answer
“I believe it is critical to demonstrate to patients that we not only listen to them but
also that we are firm and offer them the care they require. ‘I hear what you say,’ I tell
the patient. I’ll be back in 20 minutes to see how you’re doing.’ Though delegating is
not one of my traits, I’d tell the nurse what was going on and finally ask for her
opinion and maybe for me to be changed as the caregiver of the said patient. Then I’d
return to my patient and consult with the family on the next steps forward.”
23. What are your weaknesses?
An Interviewer may ask such a question to gauge how well you are self–aware and
how it will help you in your line of work. Anybody has weaknesses but how you
perceive them is crucial in landing yourself this job.
Sample Answer
“My biggest weakness is getting so absorbed in my work that I lose all track of time.
But when I love what I’m doing I just can’t think of anything else. And my love in
assisting and aiding the disabled and the elderly has made me be successful in my line
of work. I am usually fully immersed in trying to help anyone that I always lose track
of time “
In such a question the interviewer may ask to see what your goals and ambitions if
given the opportunity. Answer strongly linking your goals to the company’s policies
and philosophy this selling yourself to the panel.
Sample Answer
“With my experience over the years I believe I am well suited for this role and when I
do get the job I am certain in the next five years I would have cemented myself as an
ambitious and hardworking person, and with that, I will have the opportunity to soar
to greater heights and try new and higher roles in this organization. “
25. Recall a time a patient's situation made you feel sad. What did you do?
This is a behavioural interview question. The interviewer wants to know how you
react to certain situations. Being a care worker can put you in emotionally-challenging
situations, so show your future employer you can respond effectively. To answer, you
can give a relevant example and describe how you managed the situation. It can be a
time you failed, as long as you explain how you used the experience to learn and
improve yourself.
Sample Answer
"The first time I lost a patient, I was really sad. I didn't talk about my feelings to
anyone. I had difficulties falling asleep for a while after that. With experience, I
understand it is essential to deal with my emotions as they come up. Of course, I
always stay positive by encouraging my patients. But once alone, I also take care of
myself. If I don't acknowledge anger or sadness, it will affect me more and make me
less effective in my work. Now I meet with a support group every week. Talking
about what we feel allows us to be more available for our patients."
26. How would you care for a client who has Alzheimer's disease?
By putting you in a situation and mentioning a specific disease, your future employer
wants to check your clinical knowledge and ability to adapt. Alzheimer's patients are
known to have good and bad days, which can make them unpredictable. Take the
opportunity to describe some symptoms to demonstrate your clinical knowledge and
patience.
Sample Answer
"I know that people with Alzheimer's disease are prone to becoming confused about
their whereabouts. I would be tolerant and understanding with my patients, especially
on their bad days. I would also be vigilant to assess the evolution of the disease. I
would make sure the provided care stay adapted to his/her needs at all times."
It’s crucial to rely on your colleagues during pressure situations in care work. No
matter how much knowledge you have, your clients will suffer if you are unable to
work together effectively. One of the organisation’s primary objectives is creating a
harmonious team environment, creating happy employees and increasing staff
retention.
Why do we need a Care Plan Why is it necessary to have a Care Plan? ,you may
be asked....
>to identify the patients needs and render services accordingly
>so the client can be assigned to a nurse/carer with specific skills and experiece to
make care process easier
>allows rest of the team to access information ,share opinions and collaborate in
providing best possible care to clients
I hereby forward my curriculum vitae. I wish to apply for the position available in
your organization. I am confident that I have knowledge and skill to professionally
fulfill the position as required by the organization. I am eager to enhance and refine
my personal development within the organization, and take on the challenges that lie
ahead.
I will endeavor to effectively performance all my tasks as required by the organization
and maintain the standard as defined by you. Given the opportunity, I will perform my
duties with perseverance, dedication and loyalty. It is my aim to make and be part of a
successful team that is directly involve in making the organization a success, as I
believe I have a role to play in making things a success.
Yours truly,
(Full name and surname)
Safe guarding.
It is protecting an adult's right to live in safety,free from abuse, harm and neglect
Safeguarding is ensuring that any vulnerable person is safe from harm or abuse..
It is protecting an adult's right to live in safety,free from abuse and neglect
Question 2.i think am the person for this position because am a self centered person,I
always work to please individuals
Apa if you say an adult it's not 100% correct
Safeguarding is ensuring that any vulnerable person is safe from harm or abuse..
Hope you do not mind me advising
Employers want see you or hear you show empathy and compassion. If you say self
centered they they will worry how you will care for clients and also if you are there to
please might cause problems with clients who manipulate boundaries.
Read on the 7
Self centered means u only care about yourself
[Question 2
Focus on qualities of a good care and the 6Cs as shared above
Qualities
✅Compassionate
✅ empathetic
✅patient
✅kind
✅observant
✅cheerful
Etc...
*Question 3
Tell us about yourself*
You can start off with qualities...and mention your competencies..
Remember with all your interview questions to have examples where you practiced
or you have done what you say.
E.g compassionate- how and where have you shown compassion?
Working as a team also involves communicating well with family members..in the
best interests of the service user...so it can be any issue really...just make up a story
that makes sense
, 5.Tell me a stressful situation that you encountered and how you handled it
Mostly stressful situations come because of a disagreement or query e.g
1.patient refusing to take meals
2.patient refusing to take medication
3.patient refusing a bath
4.patient being difficult eg throwing tantrums because of a medical condition
5.Handling a patient with dementia
6.Handling patient with learning disabilities
Etc..
Key..
.✅mention the situation
✅Why you felt uneasy
✅how you handled it...
Try and show your skills in v
Communication...persuade the patient..explain why its important for them to do what
they are refusing to..Remember that you are there to just advise not to impose
I am a perfectionist..I believe in doing things right the first time. So in most instances
I lose track of time
I tend to take up too much responsibility and that takes a toll on my personal time
I can't leave a task unfinished..no matter how long it takes..and this affects the rest of
my schedule
I am too empathetic and happenings of the day affect me even after work..I can't
settle well and I feel helpless if its out of my control to assist someone..
When putting a weakness always balance with a positive
E.g my weakness l love chocolate so l make sure l only have chocolate once a month.
Be mindful how you put your weakness across it might seem that you will be a burden
to the team. Some weakness dint mention them. I always put a non work weakness so
they do not place me with the team as a burden
Example: 'I understand that working as a care assistant involves helping clients, who
are often elderly, to live their best possible life by assisting with their immediate
needs like washing, dressing and going to the toilet. It also includes providing basic
medical care like giving clients medication or monitoring temperature and blood
pressure.'
Example: 'When I was younger, I had a close family member with a degenerative
disease, who I was involved in caring for. Although it was very sad, I learned a lot
about taking care of others and how much this person got out of my care, which also
made me feel fulfilled. I realised then that I wanted a career based around helping
people.'
3. Imagine your patient has a heart attack. What would you do?
With this question, the interviewer wants to know that you are able to stay calm
during a stressful situation, and also that you have some awareness or training in
procedures for emergency situations. It's important to break down your answer into
specific steps.
Example: 'The first step would be to call for emergency medical care. If the patient
was conscious, I would give them aspirin unless there was an allergy noted in their
records. If they had a prescription for nitroglycerin, I would administer this. If the
patient was unconscious, I would proceed to CPR until help arrives.'
Questions about safeguarding are very common care assistant interview questions. If
you aren't familiar with this topic, it's a good idea to do some research before your
interview. In your answer, offer a definition of safeguarding policies, and tell the
interviewer how this would affect your work as a care assistant.
Example: 'Safeguarding policies are in place to protect a client's health, wellbeing and
human rights, as outlined in the Care Act of 2014. As my work as a care assistant
would mean working with vulnerable adults, I would learn to recognise signs that
someone is not living in a safe environment, such as not having somewhere clean to
sleep or access to food and water, or if there are any physical signs of abuse or
neglect. If I suspected this to be the case, I would speak to the person to see if they
reveal anything, and report my concerns to my manager or the relevant authority.'
5. Imagine a patient doesn't want you to come into their room. What would you
do?
As well as testing your reaction to a specific situation, this question is designed to see
whether your personality is suited to working as a care assistant. In your answer, you
need to give information about your approach to care work more broadly.
7. Tell us how you would handle caring for a patient with Alzheimer's disease.
The interviewer may ask you questions to test your knowledge of common conditions.
If you aren't familiar with these already, it's a good idea to look them up before your
interview. In this case, as well as your knowledge about the disease, you need to show
that you are adaptable in your work, as patients with Alzheimer's disease can
sometimes be unpredictable.
Example: 'I know that patients with Alzheimer's disease can often become confused
about their whereabouts or situation, which can make them angry or upset. As a care
assistant, I would be tolerant and understanding with my patients, especially on their
bad days. I would also need to monitor the progression of the disease to make sure
that my care is adapted to my patient's specific needs.'
8. How do you deal with situations that make you sad or angry?
Although working as a care assistant can be very rewarding, it also involves situations
that can be upsetting to professionals as well as to patients and their families. With
this question, the interviewer is once again testing whether your personality and
experience are suited to a career as a care assistant. You need to show that you are
able to deal with your emotions so that they don't negatively affect your work. Ideally,
you should back this up with an example.
Example: 'When I first began working as a care assistant, I lost a patient, which made
me very sad. I didn't talk about my feelings and lost sleep over it, which affected my
work. Over the years, I have learned how to deal with my emotions when it comes to
my patients.
Although I remain positive and caring with my patients, I also know that I need to
take care of myself and acknowledge my anger and sadness by attending a weekly
support group. I am still sad when a patient dies, but I am also happy that I was able
to give them the best possible care when they needed it.'