Esquivel, Aaron - NCMB 419 Lec - Levels of Management
Esquivel, Aaron - NCMB 419 Lec - Levels of Management
Esquivel, Aaron - NCMB 419 Lec - Levels of Management
So as for the levels of management, you can kind of look at it as a hierarchy where the
top level managers are at the top of the triangle, the middle level managers at the
middle, and the first level managers are the very bottom of the triangle.
First is the top level manager, so a top level manager basically oversees the operation
of an organization, such as setting objectives to set the course of the company and to
plan and make decisions which would effect the whole organization. Some examples of
top level positions are CEOs, Presidents, and Managing Directors. With some
prominent figures being, Elon Musk, Mark Zuckerberg, and Chris Kempczinski.
Next are the Middle level managers, these managers are responsible to the top
management for the functioning of their department. So these managers are the people
who execute the plans of the organization in accordance with the directives of the top
manager, and the head of department. They are responsible for coordinating the
activities within their department, such as explaining top level directives to lower level
And lastly, we have first level managers, these managers are the people who manage a
certain group within a department, and as it says there, they are “Directly responsible
for the actual production of services.”. This is because first level managers are the ones
that mainly handle the normal employees, who are the producer of the service. Some of
their responsibilities are things such as assigning jobs and task to workers, they are
also responsible for the quality and/or the quantity of production, they ensure discipline,
provide training, and motivating the workers. Some positions include, Team Leaders,
So just as a short summary, A top level manager is responsible for setting the vision,
middle level manager oversees the work of lower level managers and reports to higher
level managers and are also responsible for implementing the strategies and policies of
the organization. And a first level manager is responsible for overseeing the daily