New Sites Fibre Handbook - 9.4

How to build
a fibre network
Developer Guide
Version 9.4 • February 2021
Openreach: Developer Guide
2
How to build a Fibre network – version 9.3
Contents
01 Internal equipment 04
02 Home wiring 05
03 Developer self-install 10
04 Cabling and ONT positioning 13
05 Single dwelling units (SDUs) 18
06 Multi dwelling units (MDUs) 20
07 Commercial units 23
08 Duct laying 26
09 Modular jointing chambers – QuadboxTM 30
10 Joint boxes, footways and frames & covers 32
11 List of abbreviations and acronyms 38
12 Health and safety advice 39
13 Quality control checklist 41
14 ONT plot stickers 45
3
1 Internal equipment
Openreach Optical Network Termination (ONT)

and enclosure
The ONT is the Openreach demarcation point. • Optical port connects to the single
It replaces the traditional copper master socket. ended internal fibre cable (ezbend)
The Openreach ONT sits in an enclosure providing • Ethernet port connects to the
space to manage the wiring, keeping everything communications provider’s (CP) router.
neat and tidy. The enclosure is designed for
simple wall mounting with just two screws.
The enclosure fits over a

standard single or double back
box, with mounting holes that
allow horizontal mounting over
181mm
a double back box or vertical

mounting over a single back box.
Both ONTs shown on the next
page share roughly the same
dimensions, making the enclosure
able to mount either ONT option.
118mm
4
Internal equipment
Huawei 1+0 ONT Nokia 1+0 ONT
90mm
89mm
82mm 82mm
Please note
The 1+0 ONTs no longer contain a telephony port. Telephony over fibre is now the responsibility
of the communication provider, and the home owner may need to plug their telephone into the
communication provider’s router.
Homeowners should speak to their chosen service provider about the specifics of voice over fibre
when ordering their broadband service.
5
2 Home wiring
The wiring that you install in your customer’s

properties is pivotal to their experience.
Your internal wiring

installation options
are shown below
Implications of locating the communication
provider’s (CP) router in a cupboard
It is important to note that the Wi-Fi service
your customer receives is dependent upon the
intended location of the CP router. Placing
the router in a service cupboard or under stair
cupboard will significantly reduce the speed
and coverage your customer will receive.
It is highly recommended that if you position
the router in this way that you provide
additional RJ45 ports within the home.
Ideally for optimum speeds to be enjoyed using
Wi-Fi it is recommended that you locate the
router centrally within the property.
For information, advice and guidance around
positioning, please refer to: PAS: 2016 Next
Generation Access for new Build Homes Guide.
Please note
All internal wires and sockets beyond the
ONT are the responsibility of the developer/
future homeowner. Please note
If any part of the single ended internal fibre All installations of an Openreach ONT
cable (ezbend) is found to be damaged at require at least 1 power socket to be
commissioning, it is the developer’s installed/available in the same location.
responsibility to replace it.
An additional socket is recommended if not
If the homeowner experiences a lack of provided RJ45 network ports throughout
service or poor service, due to a fault the home, as this will be required by the CP
within the internal installation of wiring, router.
which requires Openreach to rectify, the
homeowner will be charged.
6
Home wiring
Optional ceiling
mounted wireless
access point to improve
in-home Wi-Fi signal
Bedroom
ONT CP
router
Kitchen
Power
Living
room
Visible ethernet cable Power cable

Single ended internal fibre cable (ezbend) Behind wall ethernet cable
Voice cable ONT: Optical Network Termination
Option 1: The simple install

The simplest installation involves the provision of the Openreach equipment
(i.e. the ONT will be positioned adjacent to the outside wall) to which the
customer then attaches the router, provided by their communications
provider (CP).
This installation limits the number of physical connections to the router
and means the homeowner may not make the most of their FTTP
connection due to the reliance on wireless connectivity.
7
Home wiring
Optional ceiling
Living mounted wireless
Bedroom Kitchen access point to improve
room
ONT
CP
router
Power

Option 2: Relocating the router via internal

network cabling
Relocating the communications provider (CP) router provides a better quality wireless
connection, as well as the ability to connect static devices such as TVs or games consoles
physically. This allows these devices to take full advantage of the high speeds and
bandwidth of a Full Fibre connection. Additional Cat6* cabling is required for this option
from the ONT to the chosen relocation area. This connection should terminate in an
RJ45 socket. A power socket should be provided for the CP router next to this socket.
*Cat6 is the preferred option to ‘future proof’ for modern devices
8
Home wiring
Optional ceiling
mounted wireless
Bedroom Kitchen access point to improve
ONT CP
Home wiring – patch panel router
Homeowner switch
Power
Living
room

Option 3: The networked home

Further to the second option, this setup cables back from the CP router position within
the property to the under stairs/service cupboard position of the Openreach ONT for the
location of a patch panel. This means that, as much as possible, any structured cabling
is discreetly located out of sight.
A patch panel is the best option to intelligently connect multiple rooms with structured
cabling. In this setup a customer could also install an ethernet bridge/switch to further
create a truly networked home.
9
Home wiring
Provision of the Openreach equipment

When Openreach installs the equipment we The ONT will be installed at this location unless
will install the ONT wherever the incoming fibre an alternative position has been agreed with
cable is located. Where you self-install the ONT, your Field Based Co-ordinator (FBC) and the
you will have control over when the equipment appropriate single ended internal fibre cable
is installed. The ONT will remain the property (ezbend) is run in a continuous fault-free length
of Openreach in both installation scenarios. to the alternative position.
Where you are self-installing the Openreach While the provision of internal wiring beyond
equipment we will supply the ONT and the the Openreach ONT is the responsibility of the
single ended internal fibre cable (ezbend) you developer, you can contract an Openreach
need. If you are installing the ONT opposite the engineer to do this work for you. If interested,
cable entry hole, you will need to install a flush please contact your local customer network
mounted double back box on the internal wall solutions team on 0800 783 2023. Terms and
where the ONT is to be located. Conditions for the provision of internal wiring
will apply.
Please note
If single ended internal fibre cable (ezbend) is damaged by developers during installation
then an internal Splice Point may be required to be fitted to complete installation. This
will be undertaken at commissioning stage by Openreach.
Installation of internal cabling

Voice Cabling Data Cabling
• Extension
sockets shall be located close • As a rule of thumb, single ended internal fibre
to power sockets for easy equipment cable (ezbend) must not exceed the minimum
connection. A minimum of 50mm between bend radius (i.e. no smaller than) of a £2 coin.
telephone cables and power cables must be • Detailed information on cable installation and
left throughout. separation is given in the British Standards
• Where
this isn’t practical, telephone and power Code of Practice 6701, Part 1 (particularly
cables must be separated by an acceptable clause 6) and the relevant sections of the
divider (i.e. of rigid, non-conducting material). latest IEE Regulations for electrical installation
• Extension
wiring must be telephone/data (Regulation 525 is of particular importance).
grade and have plain annealed solid copper • The wiring pattern for cabling must be either
conductors of a diameter between 0.5mm series or spur for voice cabling and point to
and 0.63mm. The conductors must be in point for data cabling.
twisted pair format. The conductor resistance • We’d recommend data cabling rooms
shall be of a maximum of 96 ohms/km. likely to benefit most from a physical
The cable sheath must be PVC. connection, like the room with the main
TV and the home office.
10
3 Developer self-install
Internal Work at defined ONT and Communications

Provider router position
• Fit
the electrical socket to the wall. Openreach recommend a minimum of two are
Only a single socket is required for the ONT, fitted, one for the communications provider
however a double socket is recommend if router and the other to the room requiring
placing the communication provider router streaming media for example for streaming
next to the ONT. high definition TV. See the internal wiring
• Fit the double back box to the wall. section for further information.
• Fit
the slave voice socket to the wall • All
internal wiring to be run back to this point
(can be modular to house one voice port (daisy chain for voice and point to point
and one data port). for data).
• Fit RJ45 modular boxes. The number of these • See
below for the recommended layout
are to be determined by you, the developer, of sockets on the wall, the layout can
be mirrored.
ONT position
40mm 40mm
11
Developer self-install
Single dwelling unit at second fix (Internal Work)

• Remove the double back box faceplate and • Attach the ONT to the casing using the
feed the fibre cable through the large hold in mounting pegs. If using a Nokia ONT, ensure
the back of the casing. the 3 spacer pegs on the casing are removed
• Attach the casing to the back box. If mounting first.
over the back box is not an option, the casing • Clean both the pre-connectorised green end
can be attached directly to the wall using the of the internal fibre cable and the Optical
supplied mounting template. port of the ONT before inserting the cable.
A video showing the installation of the internal equipment can

be found on the Openreach developer website:
openreach.com/fibre-broadband/fibre-for-developers/
how-to-self-install-openreach-equipment
Remove the cap from the green fibre connector

and the stopper covering the ONT port,
disposing of both. Clean the now exposed fibre
plug and the port of the ONT using a click
cleaner or cleaning swabs.
More information about how to use these cleaning products is available on the Resources
page of the stickler website. http://sticklers.microcare.com/resources/?fwp_resource_
type=howto - can we do a friendlier URL for this?
12
Developer self-install
• Connect
the ethernet cable to
the PORT port on the ONT.
The other end of this cable
will be connected to the
CP router or internal data
cabling port.
• Connect
the mains
adaptor to the ONT and
plug into the mains
socket.
Next steps
• Once the plot is complete contact your Openreach FBC as
each plot is ready for connection (i.e. front door on; power on,
ONT area decorated).
• Your Openreach FBC will then raise a job with the Openreach
teams to commission the plot(s).
13
4 Cabling and ONT positioning
Around 2-3m of cable is required to be left coiled

externally.
Once the cable is installed then Openreach (or
their third party) will visit to connect the cables
from the plot back to the serving splitter
location(s), mount the external capping and then
commission the plot.
Coil 1m of the pre-connectorised end of the cable

into the empty double back box, taking care not
to damage the green connector, then fit a
blanking plate to help protect the fibre. Ensure the
cap on the end of the green connector is kept on
during construction to avoid damage to the fibre.
The other (bare) end of the single ended internal

fibre cable (ezbend) should be installed internally
to externally, as only the green SC-APC connector
needs to go to the ONT mounting point. Feed the
cable through the external wall to the splicing
point outside of the property, ready for
Openreach to connect.
Around 2-3m of cable is required to be left coiled

externally, the cable can be cut and the end
covered with electrical tape if needed to keep the
right amount coiled outsaide the house. Avoid Above - Single ended internal fibre cable
leaving any unnecessary slack cable in the wall Below - Connectorised end of cable coiled in
cavity of the house. back box
14
Cabling and ONT positioning
Complying with
building regulations
Even where you are not working with 12mm diameter service
hole for internal fibre
Openreach or another infrastructure company
to provide a functioning broadband and
phone infrastructure to the home, the Part R
regulations require the provision of duct in
the default position discussed below so that
infrastructure can be installed in the future.
300-770mm
ONT in the default position 50mm duct

When the ONT is to be fitted in the default showing
position on an internal wall directly opposite
the entry position of the service access
hole adjacent to the external duct location,
external capping will be fitted on completion. Finished
ground level
To keep things tidy, make sure that the service
access hole is drilled in line with the duct and
in keeping with the dimensions shown opposite.
The service will be sealed with a grommet or External presentation by developer
mastic before fitting the external capping.
Please note
All internal wires and sockets beyond
the ONT are the responsibility of the
developer/future homeowner. Any faults
Completed external or defects resulting in an Openreach visit
presentation with capping may incur a charge.
15
Wherever possible, the duct shall be

positioned on the opposite side of the wall
to where the ONT will be installed, removing
the need to run internal fibre cables. However,
there are cases where the kit will need to be
installed away from the external lead in and
your FBC will be able to advise.
ONT installed inside the house (non-default position)

When the ONT is to be fitted in a non-default The developer must run the single ended internal
position i.e. not directly behind the external entry fibre cable (ezbend) in a continuous length,
point, such as in a utility cupboard, the above ensuring it remains free from any damage that
guidelines must be followed to provide entry of could reduce the lifespan of the cable, and
the cable into the home. keep the capping on the connectorised end of
the cable until the installation is complete.
What will be different is the length of cable that
will run from the entry point into the building Enough excess must be left coiled externally to
to the Openreach ONT. In this case you have the allow connection to the cable coming from the
responsibility of running the single ended internal duct, but without too much excess slack. Around
fibre cable (ezbend) required inside the house in 2-3m of cable is required to be left coiled
such a way that it is undamaged and complies externally.
with building regulations for the installation of
A 1m portion of the internal cable should be left
telecommunications infrastructure cabling.
coiled and housed within a flush mounted double
The same rules apply to the running of fibre back box and faceplate ready for Openreach
cable internally that are specified in the section provision of the ONT.
on exterior ducting. For example, the installation
It is important to select the right cable to achieve
of the fibre cable in protective conduit and the
the minimum excess slack. Any unavoidable
absence of a bend more than 90°. Once installed
extra slack should be stored in a no drill zone wall
the ONT must be kept powered on.
cavity, taking great care not to loop the cable
If this option is followed but the cable is found tightly as this will cause the cable to fail.
to be damaged once in situ, either during
installation, damage sustained by construction
work inside the property, or damage subsequent
to the homeowner occupying the property,
then unless you at your expense opt to replace
the damaged fibre cable during commissioning
of the property, Openreach will install the
equipment in the default location within the
home using surface mounted cables and
charge accordingly.
16
Interconnecting voice lead (Item Code 077004) will be provided free of charge by Openreach.
It provides connectivity from the ONT to a co-located voice socket/patch panel. On installation
it becomes the property of the homeowner. Alternatively, the developer may choose to
hardwire directly into a voice socket using a 431A Plug.
Multiple dwelling unit Multiple dwelling unit

(external) – Next Steps
• F it all external duct from the site connection • Once
ductwork and cable has been run from
point to the building entry position. communications room to Fibre DP/budi –
contact FBC to gain confirmation that all
• Fit
all tray work from the building entry cables are run correctly.
position to and up the risers to the internal
splitter position(s). • FBC
will then raise a job with the Openreach
Internal teams to commission the splitter(s).
• Run
the fibre cable from the splitter or fibre
node/budi location to (and in) the riser to the • Once
commissioning is complete contact FBC
communications room. as each plot is ready for connection (front
door on, power on, ONT location is decorated).
• Coil
a minimum of 2m in the
communications room. • FBC
will then raise a job with the Openreach
internal teams to commission the plot(s).
• Coil
a minimum of 2m at internal
splitter position.
Fire stopping compartment
• E
nsuring bend radius of cable must meet all
necessary installation requirements i.e. no 90 penetrations
degree bends (as per current copper process).
All holes drilled through floors and fire
• If the risers are away from the point of entry compartment walls must be fire proofed using
but fed through a vented car park then the correct materials to prevent the spread of smoke
external cable can be fed on tray work. in the event of a fire. Openreach can provide
• If the risers are away from point of entry and these materials in either cartridge (similar to
fed through a non-vented car park then an area silicone sealant) or putty form.
needs to be allowed within 2m of point of entry
to change from external to internal cable.
17
Fixing cables securely Impact on delivery

If you’re running any cables through a fire • Inability for Openreach to provide service
protected area like a fire escape route, and developer requirement to re-provide
escape staircase or walkway, the cable single ended internal fibre cable (ezbend).
must be adequately secured using non- • Poor user experience for home purchaser
combustible fixings. with possibility of Openreach charges if
Wiring regulations must be followed, ensuring called upon to rectify.
that wiring systems in escape routes are • Slower data download speeds experienced.
supported in such a way that they will not be
liable to premature collapse in the event of fire. Impact on delivery of issues
This applies to all cabling and not just electrical
cables e.g. alarm, telecoms and control wiring. • D
elay in completion – Openreach may
From January 2019 this will apply throughout refuse to cable if we can’t guarantee adequate
the installation as the 18th Edition wiring protection.
regulations come into force. • The capping and covers would look unsightly.
• Failure
to provide conduit can prevent a cable
Issues with home wiring from being installed.
• Single ended internal fibre cable (ezbend) • Customers
may not be able to place orders and
too short, cut or damaged. remedial work may incur additional costs.
• Defective or damaged home wiring
creating a fault on the line.
• Extension sockets not connected to
Openreach ONT.
• Bending radii exceeded causing reduced
levels of service due to fibre being broken
or the bend was too tight.
• Incorrect cable type or wiring configuration.
18
5 Single dwelling units (SDUs)
Standard SDU Installation
single ended
internal fibre
cable (ezbend)
External
capping
ONT
Maisonettes
ONT
single ended
internal fibre
cable (ezbend)
External
capping
(1 per plot)
Footway box
19
Single dwelling units (SDUs)
Internal Duct Feed

Duct 56 to Property
(Under Slab)
ONT
Duct 56
From Network
(Underground)
Footway box
If internal duct feed to SDU plots is provided then The only current solution is to provide two
under no circumstance should a section of duct separate capping and covers side-by-side.
feed directly from the underground jointing Depending on the distance between the two
chamber to the inside of the house. cappings the fibre cable will be partly exposed
on the outside wall of the house.
This is due to the risk of gas passing from the
underground network directly into the house. We are working closely with industry in regards
Instead, Openreach will only support internal to Modular and Passive Homes to ensure our
duct feeds where there is a separate duct section installation methods comply with the building
from the underground jointing chamber to the standards and methods being employed.
exterior of the house and then a secondary If you are building houses of this type then
separate duct which feeds under and then we will develop a solution as part of the site
inside the house. design if our standard installation methods
are not suitable.
The two duct mouths on the external house
should be located as close to each other as
practically possible. Currently, Openreach
does not have a double duct capping and
cover solution, but we are trialling some
designs with industry.
20
6 Multi dwelling units (MDUs)
Openreach will create a fibre layout based on Our fibre box/splitter needs to be installed at
your Mechanical & Electrical (M&E) drawings a minimum height of 200mm and a maximum
(on larger MDUs) of the MDU. The design will of 1500mm. Your FBC will agree the location
calculate the materials required to build the with you. Connectorised internal fibre cable
network. Your FBC is on hand to guide you needs to be run from each plot to the fibre DP
through the ordering process to make sure the location or basement box, depending on MDU
equipment is available when you need it. The layout. A minimum of 3m of coiled cable needs
incoming Duct 54 and fibre cable will terminate to be left at the fibre DP, with 1m left at the
in the communications intake room or riser plot end. On most MDUs a tail cable may be
cupboard. This needs to be a secure and safe required to be run from the floor DP down the
location with access for installation and any riser to the basement box. A wayleave may be
future maintenance visits. required from the building owner prior to
installing apparatus in common areas.
Small MDUs
ONT
Floor DP
Connectorised
fibre cable
Incoming Fibre Joint Box
Footway box
21
Multi dwelling units (MDUs)
On most MDUs a tail cable may

Large MDUs be required to be run from the
floor DP (RDT) down the riser to
the basement box
Connectorised fibre
cable option for
installing fibre in
MDU
ONT
Floor DP
Fibre cable
Incoming Fibre
Joint Box
Footway box
295-360mm
145-175mm
For larger MDUs

500-550mm
there may be a
requirement to
install multiple fibre
boxes and splitters. These boxes/splitters will be connected with fibre
cable commonly housed within the riser space.
22
Multi dwelling units (MDUs)
Option where Openreach installs the equipment

When Openreach is to install the ONT, Bends in fibre cable must be kept to a minimum
3m of cable is required at the splitter/ floor and the installation of trunking, cable trays/grids
DP location and 1m (2m if non-connectorised shall not compromise the bending radii.
cable) at the ONT end of the installation.
Fibre cable containing no metal parts can be run
Each apartment will require a designated on shared trays.
connectorised internal fibre cable run in a
Plate cable fixings with cable ties must be
continuous fault-free condition from the
used to fix fibre cable direct to walls to avoid it
designated ONT location within the apartment
being damaged.
to the floor DP within the riser.
Under no circumstances should cable or tubing
At the splitter locations the cable should be
be secured to or supported by the suspended
clearly marked with the apartment number
ceiling hangers or under floor support legs.
and left safely coiled within the riser.
It is the developer’s responsibility to provide
• Install
a flush mounted double back box
fire stopping on completion of the cable/
at the desired ONT location.
tubing installation.
• Install
the connectorised fibre cable
from this point to the designated riser Openreach networks must not interfere with or
termination point. be interfered with by other services within the
riser or any other shared space, such as:
• E
nsure there is 1m of spare connectorised
fibre cable protruding from the back box. • Un-insulated hot water pipes.
• Push
some of the spare cable back into the • Unscreened mains cables.
wall void and coil the remainder inside the
• Fluorescent lighting.
back box, taking care not to damage the
connectorised end. • Heavy duty switch gear.
• Install
blanking plate or brushed face plate A wayleave may be required from the building
to protect cable ready for provision of owner prior to installing apparatus in common
ONT nearby. areas. Remember you may need to order
copper lines for commercial properties, for
example lift lines.
Your FBC will advise of all cable marking/ labelling and Conduit or trunking must not be used to carry external
will check for this when ‘calling off’ the work. fibre cables beyond 2 metres from the building entry
point. Your FBC can provide more guidance if needed.
IET wiring regulations must be followed.
Internal fibre cable must not be bent beyond its
External cables can run to a maximum of 2m from the minimum radius. If it has been damaged or there is
internal building entry point. evidence of kinking it shall be discarded. Your FBC will
advise on replacement of the cable.
From this point onwards, all external cables must be
terminated or transitioned to internal fibre cables to Care should be taken to avoid stretching cable/tubes
comply with Fire Safety Regulation BS7671. through installation. If cables are damaged this way
you will be required to replace them.
23
7 Commercial units
Small or Medium Enterprise (SME) unit

on a residential development
single ended
internal fibre
cable (ezbend)
Please note
ONT
The ONT position within
the building is to be agreed
between the FBC and the
developer on site.
External
capping
External
fibre cable
Footway box
24
Commercial units
SME within an MDU

Connectorised
fibre cable option
for installing
fibre in MDU
ONT
Floor DP
Fibre cable
Incoming Fibre
Joint Box
Footway box
25
Commercial units
Commercial unit within a commercial only site
single ended
internal fibre
cable (ezbend)
ONT
External
capping
External
fibre cable
Footway box
26
8 Duct laying
Carriageway Road Crossings

Where our duct crosses a carriageway, adjoining Duct laid beneath a carriageway crossing
kerbs must be temporarily marked to note must be a minimum of 450mm depth
positions. Openreach duct must be laid on an from the cover of the final surface levels
outer edge of the service trench to enable box and, for engineering reasons (Streetworks
building. A draw rope will be inserted through UK), separated from other services laid in
the duct and secured to the marker posts at both parallel by 450mm (to permit us to install
ends of the crossing. The appropriate Plug Duct underground joint boxes without the need
4B socket end and 4C Spigot is then fitted. for bends).
Draw rope Draw rope
Footpath Footpath
Carriageway
450mm 450mm
Openreach 90mm PVC duct
Draw rope through duct and fasten to a stake on

each side of the road crossing
Duct plug Duct plug
Footway box Footway box
Footway box Footway box
27
Duct laying
Ducting to the building Commercial unit ducting

Duct to the premises/building must be laid at • 9
0mm duct can be laid either externally or
a minimum depth of 250mm and be as straight internally to the building, with 90 degree
as possible. angled bend.
• If internally then the duct should be sealed
Ducting general principles once cabling is complete – the FBC will provide
this as a stores item.
• All runs shall be laid as straight as possible.
If needed, you can carefully bend the ducts or • T
he termination point on a large commercial
use pre-formed bends supplied by Openreach. unit within a commercial only site should be
located within 10m of the entry point.
• T
here shall be no more than one pre-formed
90° bend in any single run of duct.
• Pre-formed 90° bends shall not be installed in
any duct linking two joint boxes.
Please note
• Footpath or service strip ducting must be laid The latest information on the positioning of
at a minimum of 250mm depth of cover. utilities, mains and plant can be obtained
from Streetworks UK: streetworks.org.uk
• All space alongside the duct must be
backfilled with granular fill to a minimum
thickness of 75mm.
• For all single dwelling units (SDU) duct
must be terminated on the external surface
of the property.
• T
he duct termination point must be in a
location that will allow unrestricted access for
any future maintenance activity.
• All ducts must be provided with a draw rope
after installation, unless it’s agreed locally to
substitute the draw rope with a cable.
• Please notify your FBC when the duct has
been laid and is ready for inspection.
28
Duct laying
Arrangement of mains services
Recommend depth
of utility apparatus
1 2 3 4 5
450 295 295 270 260 430
2000mm
Footpath Carriageway
1 Electricity / HV 450 to 1200mm / LV 450mm

2 Cable TV 250 to 350mm
3 Gas 600mm
4 Water 750mm
5 Telecommunications 250mm
29
Duct laying
Avoiding damage to the Openreach underground network

Openreach has an extensive underground By working together, we want to make sure
network that can be located inside/on the you avoid the repair and associated cost which
perimeter of a site. can consist of one or more of the following:
This network is vulnerable to excavation • D
irect Cost – the cost of repair.
related damage unless appropriate • O
perational Cost – delays associated
precautions are taken. with repair.
The precautions for avoiding damage to an • S
ocial Cost – loss of service to emergency
underground utility plant are contained within services/centres or the vulnerable in society.
the Health & Safety Guide no. 47: “Avoiding
danger from underground services”.
Available here: www.hse.gov.uk/pubns/ Typical issues with carriageway
books/hsg47.htm road crossings
• Insufficient depth.
This document stresses the need for the
availability of utility plans on site and the • Proximity to other services.
use of safe digging practices. Impact of issues
Damage to the Openreach network by a You will have to renew duct and this
third party can be expensive for that party may delay any first occupation date or
to repair. subsequent occupation dates.
Click Before You Dig
To obtain a more precise location of Openreach infrastructure

(either within your site or the adjoining land) and avoid costly damage,
email cbyd@openreach.co.uk
Utilisation of the Openreach “Click Before You Dig” free service has a proven
record of minimising the potential for damage and cost.
If you need to move or consult on existing Openreach equipment, contact us on
0800 783 2023 or complete the online webform at
openreach.com/help-and-support
30
9 Modular jointing chambers – QuadboxTM
Full installation instructions for the

Quadbox™ can be found at:
https://www.cubis-systems.com/
media/7404/installation-instructions-
for-stakkabox-quad-openreach-
networks.pdf
The optional approved pre-formed chamber

system Quadbox™ can be used to speed up
the installation process and bring significant
productivity benefits as there is no need for
specialist box building teams and concrete
backfill to be used.
The Quadbox™ is not a free stores item
from Openreach, but can be purchased
directly from our approved supplier,
Cubis Industries: cubis-systems.com/
uk/stakkabox-quad-for-openreach
Joint box modular footways 104 and 106
are the Openreach approved versions
(BT specification LN712). Box furniture items
slot into moulded pockets within the chamber,
eliminating the need to cast-in fixings or drill
on site. Duct entries are also easy to achieve,
using a standard hole saw mounted on a
cordless drill.
The lightweight high-strength system
is supplied as 150mm deep twin wall
high-density polyethylene (HDPE) rings to
provide maximum flexibility and strength
which are simply stacked on a prepared
base and backfilled with suitable as-dug
or Type 1 material.
See the suppliers Installation Guide Which
comes with your box. If purchasing a
pre-formed chamber you are required to
purchase the associated furniture.
31
Modular jointing chambers – QuadboxTM
Furniture
Cable brackets and steps (where required) are supplied in a bagged kit and easily slot into purpose
designed pockets in the chamber. The brackets and steps drop into preformed slots.
Available Size Range

Product Code Clear opening Depth Per Section
JMF104 915X445mm 150mm
JMF106 1310X610mm 150mm
At least 5 sections are needed to meet the

minimum box depth of 750mm.
32
Modular jointing chambers – QuadboxTM
Duct entries
Duct entries can be cut as and where required
using a hole saw mounted on a cordless drill.
The chambers incorporate guides which
identify drilling points to ensure correct
duct spacing.
A maximum of 4 duct entries can be made
into a single wall of the Quadbox™.
Camber Adjustment
If the frame requires levelling to the ground
surface, or to a newly raised surface level,
rising frame units (as shown) are available
as an option. These should be used in
conjunction with mortar to build the frame
up to the required level. Where levels mean
that the cover needs raised by more than
the 50mm allowable mortar bed, bricks,
quarry tiles etc. should not be used to
adjust the height of the cover.
A further Quadbox section should be
cut horizontally (minimum depth to be a
40mm wall section), with the voids of the
cut chamber filled with C32/C40 concrete
or mortar.
Quadbox points of note

As with brick built chambers, care should be taken to make sure:
• The box is set at the correct depth and the base/plinth is installed correctly.
• The side wall is not damaged/misshapen due to over compaction.
• The frame is level with the surface and a core drill is used for cutting duct entries.
• The wall bearers are provided by Openreach and can be ordered by your FBC.
33
10 Joint boxes, footways and frames & covers
Footway (JBF104/106)
Joint box designs and specifications may vary • J BF106(D): 1310mm(L) x 610(W) x 900(D)
depending on the duct layout and whether the minimum depth for boxes either side of
multi-way ducts or major road crossings need road crossings.
to be incorporated into the network design. • A
ll backfill material to be class 6N type.
Full technical drawings and specifications • W
orkmanship, materials and method of
are available at www.openreach.co.uk/ construction are to comply with all current
propertydevelopments relevant contract documents, British
Standards and codes of practice for the
Materials construction industry.
• Bricks: BS EN771-1. Stretcher Bond. • C
oncrete to be grade C32/40 with a water
cement ratio 0.4 minimum. Cement content
• Cement: BS EN197-1:2000 ordinary mix.
380kg/m3. Aggregate maximum size 20mm.
Three parts sand to one part cement.
All in accordance with BS8500.
Specifications • A
ll ducts shown are based on maximum
recommended values for Duct Type 54D.
• Base: 150mm concrete, clean and level.
• E
nd ducts to be inline.
• Brickwork: Keyed in at the corners
and pointed. • D
ucts to be positioned not less than 75mm
from a side wall.
• F
rame and cover: Set on a mortar bed and
fitted squarely to the box structure. You can • M
esh to be grade B500B or B500C conforming
purchase lifting keys for the covers from TW to BS4483.
Engineering Co Ltd at www.twtools.co.uk • S
hort lengths of Duct 54D 90mm to be used
(tel: 0115 932 3223). on non-ducted routes. Appropriate duct to be
• D
uct entries: Must not enter through used on ducted routes.
corners and be no less than 75mm from the • W
here instructed to do so drill one set of
side wall. They shall enter wall at a minimum three holes using a 12mm masonry drill
depth of 250mm from the top of the frame, bit to a depth of 80mm for future fitting of
cut flush and clear the base by a minimum equipment mounting bracket.
of 100mm.
• F or details and specs on using corbelling
• B
olts: Must be fitted in each box to allow visit the link at the top of this page.
ironwork to be installed by the developer.
• Step(s): One step is required in all boxes
deeper than 700mm.
• J BF104(C): 915mm(L) x 445mm(W) x
750mm(D). Please note
• J BF104(D): 915mm(L) x 445mm(W) x At no time must minimum box depth
900mm(D) the minimum depth for boxes be compromised. Consult your FBC if the
either side of road crossings. minimum depth cannot be achieved.
• JBF106(C): 1310mm(L) x 610(W) x 750(D).
34
Joint boxes, footways and frames & covers
Joint box footway 104 – the preferred option

Internal dimensions. Brickwork Stretcher Bond.
Dimensions in mm (not to scale).
Bolts foundation for

wall bearer/brackets
250
min
Concrete
base
Duct
35
Joint box footway 106

Internal dimensions. Brickwork Stretcher Bond.
Dimensions in mm (not to scale).
• Minimum depth for road crossing 600mm
• Sump to be fitted in boxes deeper than 700mm

250
min
Concrete
base
Duct
36
Carriageway JBC4
Box design and specifications may vary. This will be determined by the duct lay-out and whether
multi-way ducts or major road crossings need to be incorporated into the design.

Concrete
base
For use with carriageway no.4
frame and cover
Materials Frame and cover

• Bricks: BS EN771-1. English Bond. • F
rame and Cover Carriageway no.4 to
• Cement: BS12 Portland Cement. be squarely set on a mortar bed Highway
Agency standards HA104.
• Concrete: BS EN206 Grade 32/40 concrete.
• M
ortar: BS5628, Part1 requirement for Lifting keys
mortar Table 1, Type (i). • K
ey Joint Box Lifter should be used to lift
the cover and can be purchased from TW
Base Engineering Co Ltd at www.twtools.co.uk
• Cement: BS12 Portland Cement. (tel: 0115 932 3223) or similar supplier
• C
oncrete: 200mm concrete Grade 32/40, of your choosing.
reinforced with A393 grade mesh at
70mm cover. Duct entries
• Duct to be cut flush to the internal box wall.
Brickwork • D
uct must not enter through corners and
• Bricks: BS EN771-1. English Bond. be no less than 75mm from the side wall.
• A
ll brickwork to be keyed in at corners • D
uct to enter wall no less than 450mm
and pointed. from the top of the frame.
• B
rickwork to be ‘English Bond’ constructed • D
uct to be no less than 100mm from
with a 10mm joint thickness of cement mortar. the box base.
37
Frames and Covers

Cubis Industries is the only supplier of these
Openreach approved products.
Only approved frames and covers shall be
fitted on your site. They are identifiable by the
following markings; ‘EN24 B125’ the British
Standards kitemark the Manufacturer Mark (SID),
the year of manufacture and the BT identifier.
The ‘standard frames and covers’ are supplied
by Openreach. They consist of a galvanised steel
fabricated frame, fitted with unfilled galvanised
steel fabricated cover trays and cross-beams.
All covers can be fitted to brick or concrete.
Please note
Where there’s evidence or high risk of
vehicles using the soft verge e.g. as an
undertaking area opposite a T-Junction,
a passing point on a narrow road or a
parking area, it will be necessary to install
a ‘carriageway chamber, frame and cover’.
There is also an optional ‘recessed frame
and cover’.
Recessed frames and covers

These can be purchased by the installer as
an option to the ‘standard frame and cover’.
Each cover tray has two key-hole fittings (in the
centre of the short side) one of which carries a
BT identity mark and the manufacturers’ three
letter identification ‘SID’. The other key-hole
fitting displays EN124 and B125 together with
the BSI Kite mark certifying the covers to BS
EN124: 1994. Recessed frames and covers will
accommodate infill blocks to a maximum depth
of 60mm. If you’re planning to install frames
and covers that aren’t supplied by Openreach
e.g. for block paving, or you have any doubts
about what frames and covers to use, please
speak to your FBC.
38
Installation
All frames and covers shall be levelled to the final running surface.
Where a box is located within grass, soft or unmade surfaces, the frame shall be
surrounded with a 100mm wide strip of minimum grade C25/30 concrete, to the full
depth of the frame, finished level with the top edge of the frame and the outside edge.
It must be straight and parallel to the frame.
Unapproved frames and covers

Unapproved frames and covers must not be fitted. Openreach will take any necessary
action against any developer who fits unapproved frames and covers within the
network, including any potential claim for damages and costs, with possible delayed
Service On Demand (SOD) payments. If you’re unsure how to specify approved covers,
please contact your FBC.
39
11 List of abbreviations and acronyms
Openreach maintains that all reasonable care In the event of a discrepancy between the
and skill has been used in the compilation of this contents of this document and the contract,
publication. However, Openreach shall not be the terms and conditions shall take precedence.
under any liability for loss or damage (including This is a living document and will be subject
consequential loss) whatsoever or howsoever to update and change. The information within
arising as a result of the use of this publication this document is provided for information
by the reader, his servants, agents or any purposes only. The Contract and Price List
third party. takes precedence.
BSI British Standards Institute

BT British Telecommunications
CLI Customer Lead In
CP Communications Provider
DP Distribution Point
FDP Fibre Distribution Point
FTTP Fibre to the Premises
FBC Field Based Coordinator (formally New Site Representative)
HDPE High-Density Polyethylene
IET Institute of Engineering and Technology
JBC (N) Joint Box Carriageway New Sites
JBF Joint Box Footway
LSZH Low Smoke Zero Halogen
MDU Multiple dwelling unit
MJF Product code designation for the Cubis Industries–StakkaBox/Quadbox
M&E Mechanical & Electrical
NJUG National Joint Utilities Group
NTE Network Terminating Equipment
NTP Network Terminating Point
ONT Optical Network Termination
PAS Publically Available Specification
PE Polyethylene
PVC Polyvinyl Chloride
RFH Reduced Fire Hazard
SID Manufacturers three letter identification
SDU Single dwelling units
SOD Service on Demand
UG Under Ground
40
12 Health and safety advice
This guidance is a practical aid for designers and site workers on what to eliminate,
avoid and consider when working on the Openreach network on your site.
The advice is not exhaustive so speak to your Field Based Co-Ordinator (FBC) if you need
further information.
Red lists
Hazardous procedures, products and processes that should
be eliminated from the project where possible
Distribution point (DP) location Cabling routes and lead-ins

• Placing
DPs into voids or other enclosed • R
outing of cables where the cables
spaces with inadequate ventilation. are above head height within false
• Placing
DPs adjacent to, or above, any ceiling systems without a proper access
fragile surface. system incorporated.
• Placing
DPs directly above, or adjacent • R
outing of cables external to building
to, water features/courses etc. requiring specialist access methods
(scaffold, mobile elevating work
• Locating
DP at greater than 1.5 meters platform etc.)
above finished floor level (without fixed
access system incorporated into design). • No internal ducting laid into single
dwelling units (SDUs).
Power systems
• E
nsure all power installation meets Aerial and antenna transmission/
relevant standards, and where DC supplies receiver systems
are planned seek further advice about • N
ot mounted on building walls or other
requirements for earthing of racks, power difficult to reach areas of a building.
supply ratings etc. to take account of • Design
of roof mounted services that
future needs and growth. require access (for maintenance and so
on), without provision for safe access
(such as barriers) in particular access
for aerials/antennas systems.
41
Amber lists
Products, processes and procedures to be eliminated or reduced as far as possible
and only specified or allowed if unavoidable. Including amber items would
always lead to the provision of information to the principal contract or contractor
where only one contractor has been appointed.
Distribution point (DP) location Cabling routes and lead-ins

• DPs
located into voids or enclosed spaces • R
outing of cables where the cables
provided with ventilation systems built in. are above head height within false
Aerial and antenna transmission/ ceiling systems.
receiver systems • R
outing of cables internally where access
• E
MF exclusion zones adequately managed points require use of access equipment
with fixed barriers or partitioning systems. (ladders, step-ladders or platform steps)
to allow for pulling in of cables.
Green
1.5 lists
Products, processes and procedures to be positively encouraged.
• Adequate access for vehicles to minimise • Provision of adequate air handling/

reversing requirements (one-way systems conditioning and ventilation for the
and turning radii) in particular if specialist installed equipment base within the
vehicles will need access (pole erection communications room (and people having
units, MEWP vehicles etc.). to access and work within the area).
• Provision of adequate access • E
arly installation of permanent means
and headroom for maintenance in of access, and prefabricated access
communications rooms, and adequate systems with hand rails.
provision for replacing heavy components. • P
rovision of edge protection at
• Thoughtful location of mechanical permanent works where there is a
and electrical equipment, such as foreseeable risk of falls after handover
telecoms equipment, termination points, (consider radio antenna or aerials
Wi-Fi transceivers etc. and so on to installations on roof spaces).
facilitate access, and placed away from • E
ncourage the use of engineering
crowded areas. controls to minimise the use of personal
• Lighting within communications rooms protective equipment.
adequate for fine tasks (fibre splicing, small
diameter copper wire terminations etc.)
42
13 Quality control checklist
To help make sure your site network is built to a high quality standard, we’ve produced
a checklist for each phase of the build. Your FBC will complete an online version of this
checklist at each stage, this list can be used as a reference.
Any subsequent changes to the site plan Any re-work as a result of an out of date site
after stages have been signed off must be plan could cause delivery delay and incur you
communicated and agreed with your FBC as costs in time related charges.
soon as possible.
If you have any questions about your development, please visit

openreach.com/fibre-broadband/fibre-for-developers or call us on 0800 783 2023
Item being audited Category
Base has been cast correctly. Joint Box
Reinforced base cast correctly for Joint Box Carriageway JBC (N). Joint Box
Bearers and brackets fitted. Steps fitted where appropriate. Joint Box
Bolts fitted and positioned correctly during construction of boxes. Joint Box
Joint Box constructed to correct dimensions and installed at the

Joint Box
correct depth. Any deviations to plan recorded and signed off.
All concrete/brickwork carried out as per developer

Joint Box
‘How to’ guide specification.
Cement and brick types used as specified or exceptions agreed

Joint Box
and documented.
Frames and covers bedded and correctly installed (if unmade

Joint Box
surface, Joint Box frame secured).
Joint Box constructed as planned, positioned correctly and

Joint Box
conforms to drawings. Alternatives agreed and documented.
Modular box installed and prepared as per instructions. Joint Box
Ducts properly trimmed and keyed when set in walls. Joint Box
External cable/Blown Fibre Tubing (BFT) protected and sealed

Joint Box
in Joint Box.
43
Quality control checklist
Fibre cable and draw rope provided in sound condition and

Duct
correctly jointed where applicable.
Cable/BFT left in planned location. Duct
Correct rope/cables/tubing installed as per developer

Duct
‘How to’ guide.
Correct type of duct provided and used. Duct
Duct laid in required position, at correct depth and installed in

Duct
the correct position in the Joint Box.
Duct properly trimmed and keyed when set in walls. Duct
Duct separation distance maintained, or exception agreement

Duct
obtained and documented.
Ducts laid at minimum depth (250mm), or exceptions agreed

and documented. (To be viewed in footway where possible, if Duct
not check via Joint Box).
Joint Box constructed as planned, positioned correctly and

Duct
conforms to drawings. Alternatives agreed and documented.
Temporary duct seals fitted to agreed standard. Duct
Ducts positioned correctly on external walls and in line with

Duct
the cable entry point.
44
Ducts positioned in line with the cable entry point. Plot
Customer cable entries correctly positioned and provided. Plot
External cable/BFT protected and sealed. Plot
Duct seal Plug 1A fitted. Plot
Back box installed at entry point. Plot
Back box fitted at a usable depth, within close proximity to a

Plot
double 240v outlet for FTTP services.
Location of unit entry point suitable for FTTP equipment. Plot
The property has been designed to accommodate voice and data wiring
Plot
in a convenient place for home owners to use FTTP services.
A permanent 240 volt supply is required for FTTP. Developer has been
informed that no orders can be made or taken via a communications
Plot
provider until all installation works of Openreach equipment into each
plot has been completed and tested.
Voice and data cabling provided and terminated correctly for

Plot
FTTP services.
If FTTP self install development ONT, all leads connected correctly

Plot
and plot commissioned.
If self install not completed and Openreach completes all internal

Plot
work then SOD payment for self install is not applied.
45
All tubes or cables presented as per schematic diagram and capped. Multi dwelling unit
Designated track ways/trays supports in good working order with

Multi dwelling unit
separations maintained.
Connectorised fibre cable installed as per schematic in accordance

with manufacturer’s specifications and IET wiring regulations. Multi dwelling unit
Cable labelled and coiled safely within riser.
Connectorised fibre cable installed with 1m of spare length

Multi dwelling unit
protruding from the back box to enable jointing.
Back box fitted in each unit at a usable depth, within close

Multi dwelling unit
proximity to a double 240v outlet for FTTP connectivity.
Location of unit entry suitable for FTTP equipment. Multi dwelling unit
If FTTP self install development ONT, all leads connected correctly

Multi dwelling unit
and plot commissioned.
If self install but Openreach completed all internal work then SOD
Multi dwelling unit
payment for self install is not applied.
46
14 ONT plot stickers

Plot # ONT Barcode Sticker Plot # ONT Barcode Sticker
1 10
Address Address
2 11
Address Address
3 12
Address Address
4 13
Address Address
5 14
Address Address
6 15
Address Address
7 16
Address Address
8 17
Address Address
9 18
Address Address
47
ONT plot stickers
19 28
Address Address
20 29
Address Address
21 30
Address Address
22 31
Address Address
23 32
Address Address
24 33
Address Address
25 34
Address Address
26 35
Address Address
27 36
Address Address
48
ONT plot stickers
37 47
Address Address
38 48
Address Address
39 49
Address Address
40 50
Address Address
41 51
Address Address
42 52
Address Address
43 53
Address Address
45 54
Address Address
46 55
Address Address
49
ONT plot stickers
Address Address
Address Address
Address Address
Address Address
Address Address
Address Address
Address Address
Address Address
Address Address
50
ONT plot stickers
Address Address
Address Address
Address Address
Address Address
Address Address
Address Address
Address Address
Address Address
Address Address
51
Notes
52
Notes
53
Notes
54
Notes
55
openreach.co.uk
The telecommunications services described in this publication are subject to availability and may be
modified from time to time. Services and equipment are provided subject to British Telecommunications
plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.
Openreach and the Openreach logo are trademarks of British Telecommunications plc.
© British Telecommunications plc 2021. Openreach Limited.
Registered office: Kelvin House, 123 Judd Street, London WCIH 9NP.
Registered in England and Wales no. 10690039. Produced by Openreach.
Designed by Westhill.co.uk
PHME 86727

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How to build

04 Cabling and ONT positioning 13

05 Single dwelling units (SDUs) 18

06 Multi dwelling units (MDUs) 20

09 Modular jointing chambers – QuadboxTM 30

10 Joint boxes, footways and frames & covers 32

11 List of abbreviations and acronyms 38

12 Health and safety advice 39

13 Quality control checklist 41

14 ONT plot stickers 45

Openreach Optical Network Termination (ONT)

The enclosure fits over a

a double back box or vertical

Huawei 1+0 ONT Nokia 1+0 ONT

The wiring that you install in your customer’s

Your internal wiring

Visible ethernet cable Power cable

Option 1: The simple install

Visible ethernet cable Power cable

Option 2: Relocating the router via internal

Visible ethernet cable Power cable

Option 3: The networked home

Provision of the Openreach equipment

Installation of internal cabling

Internal Work at defined ONT and Communications

Single dwelling unit at second fix (Internal Work)

A video showing the installation of the internal equipment can

Remove the cap from the green fibre connector

4 Cabling and ONT positioning

Around 2-3m of cable is required to be left coiled

Coil 1m of the pre-connectorised end of the cable

The other (bare) end of the single ended internal

Around 2-3m of cable is required to be left coiled

Cabling and ONT positioning

ONT in the default position 50mm duct

Cabling and ONT positioning

Wherever possible, the duct shall be

ONT installed inside the house (non-default position)

Cabling and ONT positioning

Multiple dwelling unit Multiple dwelling unit

Cabling and ONT positioning

Fixing cables securely Impact on delivery

5 Single dwelling units (SDUs)

Standard SDU Installation

Single dwelling units (SDUs)

Internal Duct Feed

6 Multi dwelling units (MDUs)

Incoming Fibre Joint Box

Multi dwelling units (MDUs)

On most MDUs a tail cable may

For larger MDUs

Multi dwelling units (MDUs)

Option where Openreach installs the equipment

Small or Medium Enterprise (SME) unit

SME within an MDU

Commercial unit within a commercial only site

Carriageway Road Crossings

Draw rope Draw rope

Draw rope through duct and fasten to a stake on

• Adequate access for vehicles to minimise • Provision of adequate air handling/